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Xtract One Technologies, a technology-driven threat detection and security solution that prioritises the patron access experience by leveraging AI announced its SmartGateway patron screening solution was selected by Cross Insurance Center in Bangor, Maine to secure all entrances for concerts, conferences, and other live events at the venue.

The facility is owned by the City of Bangor and is managed by global sports and entertainment company - Oak View Group (OVG), which announced a strategic partnership with Xtract One in October 2022.

Proactive approach

As a venue that hosts a variety of events, we are committed to constantly improving our safety operations and finding new ways to ensure the security of our fans and guests,” said Chris McGrail, General Manager at Cross Insurance Center.

He adds, “By partnering with Xtract One, we are taking a proactive approach to enhance our security measures and providing the highest level of protection, and overall experience, to our patrons. This partnership is just one example of our commitment to guest safety, and we look forward to working together to provide a better overall experience for anyone who enters our venue.”

SmartGateway system

SmartGateway system leveraging AI-powered sensors to detect threats without invading guests’ sense of privacy

The SmartGateway system delivers fast, reliable, and accurate screening for high throughput venues, leveraging AI-powered sensors to detect threats without invading guests’ sense of privacy and comfort.

SmartGateway unobtrusively scans patrons for weapons and other prohibited items as they enter the space, optimising their experience by reducing time spent in security lines and enhancing safety.

Enhancing the guest experience

We are thrilled to be partnering with Cross Insurance Center, Oak View Group, and the city of Bangor to implement our SmartGateway technology to ensure the safety and security of their patrons while enhancing the guest experience,” said Peter Evans, CEO of Xtract One.

He adds, "We look forward to continuing our work with Oak View Group, and delivering innovative, optimal security solutions for their growing portfolio of venues.

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