Hotels, leisure & entertainment security applications
There are many matters that must be taken into account when organising a casino. A top priority is the security of the entire workforce and clientele. An access control system that is reliable and easy to operate provides the basis for that. Casino Baden-Baden is open 358 days a year. In addition to various different pay scale groups and work-time models, a variety of bonuses need to be assigned. Pay may therefore be partly exempt of tax or liable to tax, with holiday bonuses and weekend pay....
Allianz Parque has become one of the most modern multi-purpose arenas in Latin America since it was built in 2014 by WTorre Properties. The stadium is located at the same place of the old Palestra Itália Stadium with a capacity of more than forty thousand spectators. The stadium not just meets FIFA standards but was also awarded various prizes including the Master Award in the 11th edition of the Grand Prize for Corporate Architecture, the Accessibility Seal, delivered by the Permanent A...
Since renovation began in the 1990s, the Custard Factory in central Birmingham has grown into an important centre for the creative and digital industries, as well as a destination for leisure, retail and cultural activities. The 15-acre site, which in Victorian days was a pioneering centre for food and ingredients production, has been transformed into a thriving working community for hundreds of small businesses, benefiting from several phases of development. The Custard Factory now comprises mu...
On December 11 to 16, 2018, the 14th FINA World Swimming Championships was held at the Olympic and International Expo Center in Hangzhou, China. Nearly 1,000 world swimming stars from 178 countries and regions competed here, creating a new glory with breaking 9 world records and 22 event records. The Chinese team won three gold medals, five silver medals and five bronze medals with the total medal number ranking the third in the world. The World Swimming Championships is one of the world's high...
One of Fortaleza's largest hotels, the Gran Marquise Hotel, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analog technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast. About Gran Marquise The Gran Marq...
A comprehensive video surveillance solution consisting of 96 cameras from Dahua Technology UK is being installed at the striking Fort Dunlop commercial and retail site, overlooking the M6 motorway in Birmingham. Dahua-Champion Security’s video solution Built for Dunlop Rubber, Fort Dunlop became the tyre-maker’s flagship production facility and at one time was the world’s largest factory, employing 3,200 workers. After production stopped in the 1980s, the building lay derelic...
The sound of bar staff yelling ‘who’s next?’ on a busy Saturday night is set to become a thing of the past, thanks to the launch of the world’s first A.I. powered bar. The ‘A.I. Bar’, which has been developed by British data science product company DataSparQ, helps make ordering in busy boozers easier, faster and fairer by using the latest facial recognition technology to put punters in an “intelligently virtual” queue. Led to a reduction in serving times Before and after data revealed there was an overall reduction in serving times as well, equivalent to more than 1,600 pints poured over a year to the average UK pub, thanks to the ordering process being more efficient. That’s the time equivalent of a potential 78 million additional pints poured a year, if the UK’s 48 thousand pubs used the A.I Bar technology. The ‘A.I. Bar’ Software-as-a-Service product will cost landlords from just £199 a month and works by simply using a standard webcam, display screen and Internet connection.The ‘A.I. Bar’ Software-as-a-Service product works by simply using a standard webcam, display screen and Internet connection AI-powered ID checks It speeds up ID checks, if a customer looks under 25, the system will prompt them to have their I.D. ready or let bar staff know if they’ve already been checked. The new tech is hoping to reverse the current epidemic of pub closures – a recent study conducted by The Campaign for Real Ale revealed that an average of 14 pubs are calling last orders for the final time every week in the UK. The A.I. Bar enables bars and pubs to work smarter not harder by providing vital data including orders per hour to help them understand their demand and throughput margins, optimising their staffing requirements to make then more efficient and ultimately more profitable. Scalable solution John Wyllie, Managing Director, DataSparQ said: “Queuing is a part of British life that we all have to endure – but we wanted to do something to improve the experience. “It’s the uncertainty of waiting times alongside queue jumpers that’s adversely affecting consumer behaviours in bars and pubs. The A.I. Bar ensures it’s a hassle free, first come, first served system that makes ordering drinks more convenient for both drinkers and bar staff alike. “We are in talks with drinks companies and pub chain owners to roll out the technology nationwide in the next 12 months. The system can be installed anywhere and is scalable – so we are expecting it to start in bars and progress into music festivals and beyond.” Preventing queue jumpers Unfortunately, queuing is an inevitable part of drinking in bars and pubs. DataSparQ research has revealed that Brits spend more than two months during a lifetime queuing for their favourite drinks. A survey of 2000 drinkers commissioned by DataSparQ has revealed that the biggest gripe for British boozers is people pushing in at queues, with eight out of ten drinkers saying it’s their number one turn-off in bars and pubs. Poor queuing etiquette was closely followed by long queues, with more than three quarters of punters revealing they’ve walked out of a pub or bar due to long queues. When asked if they would stay in a pub and order if they knew exactly how long the wait to be served was, nearly two thirds of those asked said they wouldHowever, when asked if they would stay in a pub and order if they knew exactly how long the wait to be served was, nearly two thirds of those asked said they would. The A.I. Bar gives customers this clarity. The innovative queuing system will also help to make ordering drinks in packed bars feel less intimidating for customers by themselves. More than half the participants asked said that they have felt intimidated when ordering solo in busy bars. Reveller Katherine Rees said: “I always hate it when I’m in at the bar and groups of rowdy guys push in front of me. I shouldn’t have to get into a confrontation with strangers just to order a drink. With this new technology that’s something I never have to worry about again, my only problem now is choosing what to drink!” Potential long term benefits Long-time London publican Andrew Archer, who has been involved in the development process said “The true benefits to bars and pubs will be longer term. You’ll obviously decrease serve time through faster ID checks and not messing around arguing over who to serve next. People will know how long they must wait and won’t get queue barged. In a competitive market such as bars, having an edge on customer experience will help to encourage repeat business.” Additional functionality, which is currently being developed, includes the ability for customers to re-order their drinks while still in the queue. The tech memorises drinkers’ orders and reacts to simple hand signals if there are any changes. Another additional feature will include the “FaceTab” – a mechanism that visually adds people to a bar tab, only allowing certain faces to order against that tab.
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organise each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What strategies do you use to get the most out of exhibiting at ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What company activities (outside the show floor) does your company organise each year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What sets ISC West apart from other trade shows on the calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognisable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What strategies do you use to get the most out of exhibiting at ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What company activities (outside the show floor) does your company organise each year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 10053 Seagate develops computer drives and storage to store the world’s data from consumer to client specialised drives (i.e. surveillance optimised drives) to the enterprise. Q: What was the first year your company exhibited at ISC West? 2014 Q: What strategies do you use to get the most out of exhibiting at ISC West? We meet customers, use digital marketing, and display eco-system partnerships in our booth. Q: How do you quantify your success at ISC West? Our success is based on relationship building with new and existing customers and lead generation. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is definitely one of the biggest shows in US, where all the industry professionals, system integrators and dealers converge. The attendees are a highly knowledgeable base with expertise in security and surveillance – making it a great place to have conversations with customers and partners alike.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organisations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analogue to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organised, and know which organisations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have travelled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organisations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organise each year? The activities we organise outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organise an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
The explosive expansion of IT infrastructure has led to the identity and access management market gaining substantial momentum. As the onslaught of information technology continues, organisations are able to offer users quick and easy access to systems and information from any place, at any time. However the ease of access is inherently associated with the risk of security breach. Organisations must find a balance between fulfilling user demands and doing so in a manner that is safe enough so that cybercriminals cannot take advantage of the system, thus strengthening identity and access management market trends. The prominence of IAM solutions in the BFSI sector In 2016, the world was shocked by the news of the Bangladesh bank heist in which cybercriminals were successful in conducting unauthorised money transfer from Bangladesh Central Bank to banks in Philippines, Sri Lanka and other parts of Asia. In the heist, criminals used Society for Worldwide Interbank Financial Telecommunication (SWIFT) credentials of Bangladesh Bank's employees to carry out more than three dozen fraudulent transactions and extracted $81 million from Bangladesh Central Bank. More than three dozen fraudulent transactions and extracted $81 million from Bangladesh Central Bank. More recently in 2018, hackers were able to siphon nearly $20 million from Mexican banks. Analysts point out that targeted bank systems had security holes that made access to internal servers much easier. Lack of strong access controls were also used by hackers to use credentials of a compromised employee to gain considerable mileage in the siphoning. Identity and access management industry has therefore registered a lot of interest through the financial sector and banks as financial institutions need to prove themselves reliable of customers’ trust. Banks and other financial institutions are rapidly adopting identity and access management solutions capable of providing strong security starting at authentication level and extending to application and data layers. IAM solutions make it possible for financial institutions to integrate new applications and deploy to cloud with greater ease and rapidity. With versatile hybrid deployment model provided by leading IAM solutions, connectivity to SaaS applications as well as legacy enterprise web applications happens more quickly as well as securely. IAM solutions make it possible for financial institutions to integrate new applications and deploy to cloud The significance of cloud and its impact on IAM market outlook Just as the banking sector is facing the challenge of identity authentication as customers around the world are demanding any time access, the proliferation of IoT and cloud technologies is changing the very essense of society in multiple ways. With advancement in IoT technologies, the advent of smart cities has gathered considerable traction. While sensors have been installed in New York that can detect gunshots and alert police, the city of Boston has developed a mobile app to help citizens report civic problems such as burnt out streetlights and potholes. Cities like Paris, Oslo and Hong Kong have large internet-connected statues that are filled with moss to absorb air pollution and notify operators about malfunctions. The network of connected devices continues to expand and the rise of 5G connectivity is anticipated to connect traffic signals, air quality sensors, police patrol cars, etc., over the coming years. Reportedly there would be billions of connected devices around the world by 2020 which will naturally create immense opportunities for identity and access management industry players. This is because new security threats will continue to surface, as without efficient security all connected devices are at the risk of being hacked. The evolution of the smart era – how will it impact IAM market dynamics? Connected devices that constitute the very fabric of smart cities are essentially IoT devices that would be in the field for the next ten fifteen years and therefore identity and access management must be built into the system from the beginning. As identities, keys and tokens have to be managed every time new devices are added, or old ones are removed and the cloud ecosystem is updated, the security components within devices have to be managed well to extend their lifecycle. Identity and access management must be built into the system from the beginning Not only cities but factories are also getting smarter. The term Industry 4.0 came to be first used when the German government used it to define the country’s strategy towards increased digitization in manufacturing. As technologies like IoT and cloud computing continued to expand, they came to be included in the term, and Industry 4.0 came to represent the ecosystem of Internet-connected machines with streamlined and automated workforce and reduced production costs. As the ecosystem continued to expand, trust and identity became important issues in order to ensure the integrity of a smart factory. Healthcare is rapidly becoming a fully digital environment IAM solutions – Influencing the coveted medical domain Other fields like healthcare have also not been impervious to the effects of technological transition. Healthcare is rapidly becoming a fully digital environment that has reaped the benefits of sophisticated IT tools in delivery of care. This has however exposed sensitive healthcare data to cybercriminals who had attempted to hold critical systems and patient records of hospitals to ransom. Healthcare is rapidly becoming a fully digital environment In recent years more than 80% of healthcare institutions have reported that they registered some degree of cyberattacks. Providers and users are increasingly operating from multiple locations, many of which are outside the hospital premises. With users demanding to access systems through a variety of devices, identity and access management has come to witness greater traction from healthcare providers. Over the coming years, the world will be rapidly adopting 5G networks. Though 5G promises much more speedy services for users and business ecosystems, the technology is also expected to impose greater responsibilities on confidentiality of user data and integrity of applications. Identity and access management industry players had been investing in expansive R&D as cyber threats continue to evolve and introduction of new technologies and advent of IoT drastically changes the relationship that users have with their devices. Identity and access management is expected to be useful when much more than personal information is at stake. When cyber criminals have the power to hold hospitals or traffic signals to ransom and disrupt daily lives, health and safety become a priority for authorities and security measures have to be tightened. For instance, after the bank heists in Mexico, the Mexican bank authorities have come to recognize the inevitability for the need of greater control and security of banking networks. Mexican banks have invested heavily over the last year in strengthening their defenses. As such measures against cyberattacks become the norm, identity and access management market is expected to register massive gains over the ensuing years.
Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From kindergarten to university Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognises outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education. Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customised solution Chubb Sicli’s quality, capability, and security expertise provided a customised solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.
Video surveillance is commonly associated with security. But in most cases, it's used to record incidents and assist in investigations after the fact rather than prevent undesirable events. Artificial intelligence–powered video analytics is a highly promising trend that fundamentally changes the way things work. Extracting manageable data from a video stream can help recognise risky situations early on, minimising damage and, ideally, completely avoid emergencies. At the same time, AI significantly expands the areas of application of video surveillance beyond security systems. AI significantly expands the areas of application of video surveillance beyond security systems However, the hype around this new, trendy technology prevents the potential user from choosing quality solutions in a wide variety of products. This often leads to over-expectation, followed by a complete let-down. Can AI-powered video analytics really be the key to a technological breakthrough in video surveillance? We'll take a look at what the technology can do, what it can't, and where it can go from here. Technological breakthrough or just another bubble? It's often said that the video management software (VMS) market is becoming increasingly commoditised and widely available. A lot of products with similar features (or, at least, similar promises from the manufacturer) make it hard to choose. As a result, vendor names and reputations are turning into one of their primary selling points. Manufacturers have two choices available: get wrapped up in a price war and rely on cutting expenses, or offer a product that's truly innovative and revolutionary. Manufacturers have two choices available: get wrapped up in a price war, or offer a product that's truly innovative and revolutionary VMS developers who choose the second route are gravitating towards creating products that use artificial intelligence based on neural networks and deep learning. Emerging two or three years ago, the AI video analytics market is experiencing a boom in growth. This new tech wave has stirred the still, stagnant backwaters of the VMS world and gave small, ambitious developers something to be optimistic about. It seems they now have a chance to emerge as market leaders in the next few years. However, the hype around this popular trend is raising reasonable concerns among experienced security industry professionals. These concerns come from clients looking for a solution to their problems, and from suppliers building a long-term development strategy. This largely resembles another tech bubble, like the one built up around pre-AI video analytics and burst when it became clear that the sensational promises around it were pure marketing hype (and rather unscrupulously so). However, there are a lot of factors that indicate that AI-powered video surveillance systems aren't another bubble. The three factors The first — and the main one — comes from systems already in place on customers' sites. They fulfill the same promises made during the previous bubble by hotheads in a rush to teach the computer to analyse events in real time using a classical algorithmic approach. The second is the fact that this new technology has seen investment from not only software and cloud startups, but also established VMS developers. Even giants like Intel, which has presented a full line of neural network accelerator hardware and a set of software tools that streamlines working with them, specifically in the field of computer vision. This new technology has seen investment from not only software and cloud startups, but also established VMS developers The third factor lies in artificial intelligence's abilities. AI plays chess, drives cars, and works wonders in many other fields. Why shouldn't it be applied to video monitoring and analysis? What AI can do Just what can artificial intelligence do in video surveillance systems at this stage of development? It can't quite analyse a sequence of events and understand the "logic" of what's happening in the cameras' field of view. At least not yet. But it's probable that AI will learn to do this in the next few years. But neural network analytics can already detect, classify, and track objects very well, providing high accuracy even in busy scenes. Artificial intelligence can be used in the real world to: Detect smoke and flames for early fire warning at open areas (forest, open warehouse, parking lot, etc.) Distinguish people/vehicles from animals and other moving objects, e.g. to protect the perimeter of a nature park from poachers Distinguish a person in a helmet and protective clothing from a person without them to prevent accidents at a dangerous production facility or construction site Count objects of a specific type, e.g. cars in a parking lot, people in the sales floor, wares moving on a conveyor belt, etc. in non-security-related solutions Those are just a few examples. After training a neural network, it can tackle other, similar tasks, too. Generally, a neural network trained in specific conditions isn't replicable. In other words, it won't work as well under different conditions. On the other hand, developers have learned how to quickly train AI for the needs of a specific project. The most important requirement is having enough video footage. Somewhat apart from that is the use of neural networks in facial and automatic number-plate recognition. This is an example of reproducible neural networks (train once, deploy everywhere), which makes them more appealing commercially. If non-reproducible neural networks have only recently become economically feasible due to the rapid evolution of specialised hardware (aforementioned Intel's product, for example), then the use of AI in facial recognition and ANPR has been well established for a long time. The use of AI in facial recognition and ANPR has been well established for a long time Another kind of AI analytics that we'll explore is behaviour analytics. This function, probably more than any other, is bringing video surveillance systems closer to understanding what's happening on camera. Its potential is vast. How behaviour analytics works From a technical point of view, behaviour analytics combines artificial intelligence with a classic algorithmic approach. A neural network trained on a multitude of scenarios can determine the position of the bodies, heads, and limbs of humans in the camera's field of view. The algorithm outputs an array of data containing descriptions of their poses. Conditions can be set for data to detect a specific pose, such as raised hands, prostrated or crouching persons. Developers can use this to quickly create new detection tools to identify potentially dangerous behavior specified by a government or business client. There's no need for additional training of the neural network. How behaviour analytics can be deployed Someone crouched down next to an ATM could be a technician, CIT guard, or burglar. Bank security should be notified in any of the cases. A person in shooter position, together with a bank employee or cashier with their hands raised could indicate a robbery. The system can be configured to automatically send alerts with a surveillance snapshot to the police so they can assess the threat and take action if needed. It's vital that the police receive the alert, even if the employee is unable to activate the alarm. In many cases, attention should be directed to a prostrate individual. This could be somebody who needs immediate help, or it could be someone sleeping in an inappropriate public place, for example, a 24/7 ATM space. Behavioural analytics can also be used to ensure workplace safety. For example, tracking whether employees are holding the handrails when using the stairs at a manufacturing facility or a construction site. What now? Behaviour analytics can be deployed wherever your clients' imagination takes them. With this feature, practically any pose that indicates potentially dangerous behaviour can be detected. Timely response to an alarm helps avoid material damages or, in other situations, casualties. Practically any pose that indicates potentially dangerous behaviour can be detected An area of potential development for behaviour analytics is the ability to analyse a sequence of poses by the same person or a combination of poses and relative positions of several individuals. That will be the next level of evolution in AI's use in video surveillance: moving from "detecting" to "understanding" behaviour in real time. In its most basic form, this type of analytics can be deployed to detect deviations from the search procedure in correctional facilities when a person being inspected must assume a pre-defined sequence of poses. A more advanced form allows it to detect any kind of abnormal behaviour, such as a brawl breaking out in a public space. Ideally, behaviour analytics can predict dangerous situations based on nearly imperceptible cues gleaned from collected statistics and a Big Data analysis. At the moment, this sounds like pure fantasy, but what seemed like whimsy not too long ago is now a reality with AI. It's already beaten humans in chess and the game of Go (Weiqi). Will artificial intelligence be able to outplay humans at charades one day? It's entirely possible that we'll soon see for ourselves.
Kurt Takahashi, the new CEO of Pelco, says he will provide collaborative leadership to help build the Pelco team, work together hand-in-hand with team members, remove barriers and lead the company forward. He brings industry experience and relationships to the new post that will translate into new opportunities. Takahashi joins Pelco from AMAG Technology, where he served as President for the last couple of years. Earlier, he had stints at ADT, Tyco and Quantum Secure, where he was Global Vice President of Sales and Marketing. “This was an opportunity to join a brand that has deep, rich and far-reaching history,” says Takahashi. “I couldn’t resist the opportunity to come into a company such as Pelco and be able to make a difference.” Improving the fundamentals Takahashi acknowledges that Pelco has slipped in the last 10 years from its position as a market-leading brand. To address the situation going forward, the company must “improve fundamental things,” he says. Those fundamentals include keeping the customer first, putting the right people in the right roles, and executing technical support well. Keeping the customer first, putting the right people in the right roles, and executing technical support well “We have to provide customer service from when we receive an order, to acknowledging it, to processing it and shipping the order,” says Takahashi. “Another piece is to deliver revisions to a product in a faster time period and introduce new products to the market in a timely way. In terms of market presence, we learn that people haven’t really heard from Pelco in a while. We have to get in front of integrators and consultants more aggressively than we have in the past.” “It’s up to us to prove that we belong and can sustain and support customers moving forward,” he adds. “We will get new opportunities, but we will need to execute them. If we do that, we will grow.” Brand optimism Takahashi sees more reasons for optimism. “In spite of the problems, we are a big company with thousands of customers, a massive footprint, 10 offices around the world and people in over 40 countries. We are a strong, known brand around the world. These are a great foundation to grow from; we just have to execute better.” These are a great foundation to grow from; we just have to execute better Pelco’s new parent company, Transcom Capital Group, was another reason Takahashi was attracted to the position. He says Transom is led by “amazing professionals” that specialise in “transformational culture and how to diffuse best practices in an organisation.” At Pelco, Transom has already led surveys, workshops and focus groups throughout the organisation to create a vision, mission and values covering how the company wants to present itself in the market. From those values will emanate new process and policy improvements to move the company in the right direction. New visions and missions The company’s new, collectively developed vision is “to make the world safer.” The mission is “to deliver distinctive video solutions and world-class customer experiences.” The company’s new, collectively developed vision is “to make the world safer.” The company’s culture is built on six values: innovation and excellence, customer focus, integrity, respect and recognition, collaboration, and ownership. “We believe this is what will help drive our culture moving forward, and it’s the mindset of all of us as one team with one goal that will give us something to be proud of,” says Takahashi. “As we move into the new era of Pelco, you will see excitement internally and externally,” he adds “Everybody’s really eager to see Pelco come back and be a significant player.” Three horizons to success The idea is to look inward and improve on the current, successful product lines Takahashi sees three horizons that summarise the company’s path to future success. The first horizon is to focus on the fundamentals of what the company does today. The idea is to look inward and improve on the current, successful product lines, such as the VideoXpert video system and on-board video analytics. The second horizon will be to look at ways to advance the current feature set, whether “to build, partner or buy.” Building partnerships will be part of that success, such as the partnerships they are already building with Briefcam and Anyvision. The third horizon will be to expand their innovation, based on feedback from end users, dealers and consultants. “I want to get very deeply connected with our customer base,” says Takahashi. “Are we on the right path? Should we explore other partner relationships? We need to bring those minds together to expand our vision.” The focus should be on solving three business problems – mitigating risk, ensuring compliance and saving money. Looking ahead to ISC West in the spring, Takahashi expects Pelco to emerge as a more proactive company that is eager to engage. “We have a lot of stories to communicate, and we have not been as active as we should,” he says.
It is an exciting time at German intelligent video company MOBOTIX, which has launched a next-generation platform that builds on their legacy of video at the edge while opening up the system to third-party partners that can build even more capabilities. MOBOTIX unveiled the new M7 platform and M73 camera at the MOBOTIX Global Partner Conference in Mainz, Germany, in October. MOBOTIX M7 is a powerful, decentralised and secure modular IoT-video system based on deep learning modules. The feedback has been “overwhelming,” says MOBOTIX CEO Thomas Lausten. The new technology will also be featured in the United States at the 2020 MOBOTIX Partner Summit in Hollywood, Fla., in January. A different video surveillance "What you see is a different way of doing video surveillance,” says Lausten. “Our focus on the edge is the difference between us and other companies.” The new MOBOTIX 7 open solution provides an “edge platform” that can be used for a variety of applications, which are provided as “apps” that leverage the platform’s hardware for specific uses, from object detection to face detection to people counting. The new M75 high-end camera incorporates the new platform. The MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time Currently there are 19 apps available to empower various applications, and availability of the MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time. If a MOBOTIX partner creates a new app for a specific project, “now he can use it not just for one project but can put it in the app store and sell it all over the world,” says MOBOTIX CTO Hartmut Sprave. Field Programmable Gate Array The new MOBOTIX platform uses Field Programmable Gate Array (FPGA) integrated circuits that provide flexibility and versatility to be adapted to a variety of needs, from deep learning, to higher resolution, or to use with a variety of sensors, such as color, black-and-white or night vision cameras, temperature sensors or microphones. “We can literally include any sensor requested by the market,” says Lausten. The new camera can also be used for age analysis, crowd management or traffic analysis. It can even be used for fire or biohazard detection, incorporating thermal sensors and deep learning. MOBOTIX have added to their legacy of video with a next generation platform Partnerships MOBOTIX developed its new platform in conjunction with Konica Minolta, which owns a majority share of the German manufacturer. The combined knowledge of the two companies created the new platform, with most of the engineering done in Germany. Konica Minolta provided an object detection algorithm, for example, and deep learning capabilities that are being used with the cameras. The two companies are also developing the business together. “They are rolling out our technology on their website throughout the world,” says Lausten. “We are basically part of a global development organisation.” MOBOTIX developed its new platform in conjunction with Konica Minolta The new platform is also completely compatible with legacy MOBOTIX systems: “We have added what we need to what we have,” says Lausten. Cybersecurity is a top priority for MOBOTIX. “With our camera, everything is under our control, every single line of code, and we do all the penetration testing and everything is safe,” says Sprave. In fact, MOBOTIX won the French "Trophée de la Sécurité 2019" Gold Award in the cybersecurity category for the MOBOTIX Cactus Concept, which refers to the fact that all the modules in the MOBOTIX system have “digital thorns” that protect them from unauthorized access. End-to-end encryption is used with no blind spots. Driven by cybersecurity Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure than a system of networked low-cost cameras, each of which could present a possible cyber-vulnerability. Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure The flexibility of the MOBOTIX platform expands its utility beyond security to include broader business functions. For example, the same camera that can detect criminals with face recognition can track where people are moving in a retail store, and even analyse age or demographics of customers to track buying patterns. “Cameras are required to think and process at the edge, and that is where we see a lot of focus going, driven by cybersecurity,” Lausten says. Lausten sees opportunity for even faster growth in the U.S. market, where they already have 30 or 40 partners. In the near term, there will be large opportunities provided by the U.S. trend toward “Chinese skepticism,” and cybersecurity concerns that have plagued the lower-cost Chinese imports. MOBOTIX products are proudly “Made in Germany.”
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.
With a history dating back to the 1850s, the Sioux City Public Museum has evolved from its original focus on natural science to a broader emphasis on preserving the area’s heritage, offering a variety of educational programmes, events, and historical exhibitions valued at more than $2 million. Having outgrown its former location in a prominent Victorian-era mansion, the museum moved to a new downtown site in April 2011—a modern, open-concept building that has become known as one of the premier cultural destinations in Siouxland and beyond. With more than 5,000 visitors each month, the Sioux City Public Museum has made public safety and asset protection top priorities. Chosen for its advanced management features, ease-of-use, and exceptional image clarity, the Avigilon high-definition security system has played a key role in helping the museum meet its security goals.The Avigilon high-definition security system is used to deter criminal behaviour and to safeguard valuable artefacts Crime mitigation Located in the heart of downtown, the Sioux City Public Museum is a 55,000 square foot facility with an outdoor plaza, loading dock at the rear, and skyway connected to public parking. “Because of the size of the building, as well as its location in an area known for attracting a transient crowd, we wanted an advanced, high-definition security system to monitor people coming and going from our facility around the clock,” explained Steven Hansen, museum director at the Sioux City Public Museum. “We use the Avigilon high-definition security system to deter criminal behaviour and to safeguard our valuable artefacts.” Based on research and a strong recommendation from the City of Sioux City facilities manager, Hansen chose to work with Electric Innovations, a local provider of security system design, installation, and service who installed the Avigilon high-definition security system to monitor the entrances, permanent exhibition area, temporary exhibition area, and loading dock. “We needed an advanced, high-definition security system that would provide broad coverage, overcome architectural challenges in our open-concept building, and remain unobtrusive,” explained Hansen. “Providing excellent local support, Electric Innovations has installed the best quality security solution possible to deliver optimal system performance.”Each user can select relevant camera views from their own desktop Live monitoring and broad coverage Administrators and exhibition staff at the Sioux City Public Museum manage the Avigilon high-definition security system using the Avigilon Control Center network video management software (NVMS) monitoring the system live throughout the day from their desktop computers. A permanent monitor has been set up in the main reception area to monitor visitors as they enter and exit the permanent exhibit space. The museum installed 15 Avigilon 1 MP and 2 MP cameras in the main exhibit areas as well as in hallways, key entry points, and at the loading dock, and store 29 days of continuous security footage on an Avigilon network video recorder (NVR). Without a permanent security staff, the museum’s administrators are responsible for the facility’s security in addition to all other operational responsibilities, so ease-of-use was a key requirement for the new system. “The Avigilon high-definition security system is very simple to use, providing each of us with a variety of camera views right from our desktop, making it much easier and less time-consuming to monitor throughout the day,” said Deanna Mayo, administrative assistant at the Sioux City Public Museum. “Because each user can select relevant camera views from their own desktop, we can ensure broader coverage of the museum at all times.”Avigilon’s image quality makes it much easier to identify events with greater accuracy Effective security “While our needs are pretty basic, we can quickly and easily identify people and events because of Avigilon’s simple and intuitive user interface,” confirmed Mayo. Avigilon Control Center provides full control over security video playback, making it easy for users to quickly retrieve evidence and speed up response times. “Avigilon Control Center software is 1,000 percent more effective than our previous analogue-based system,” added Hansen. Hansen and Mayo have also been very impressed with Avigilon’s image quality, which makes it much easier to identify events with greater accuracy than before. “I recently spoke with the captain of the police force who is very pleased that we have invested in the Avigilon high-definition security system,” noted Hansen. “We are located in an area that has caused concern for the police, and we have noticed a marked reduction in trespassing since deploying the Avigilon high-definition security system.”Sioux City Public Museum will be able to reduce its insurance costs and protect itself against the threat of false liability claims Safe educational experience The Avigilon high-definition security system has played a critical role in helping the museum ensure public safety and protect its assets worth more than $2 million. “I am confident that the Avigilon high-definition security system will deliver a lower total cost of ownership than other solutions because it offers greater image quality and reliability, requires less maintenance, and will free up our time for other important tasks,” explained Hansen. By installing such an advanced security system, Sioux City Public Museum will also be able to reduce its insurance costs and can more effectively protect itself against the threat of false liability claims. “Most traveling exhibits stipulate strict security guidelines before they can be displayed in a new location,” commented Mayo. “With the Avigilon system in place, we are in a much better position to host new exhibits and share the latest collections to attract new audiences,” said Mayo. With the knowledge that activity is being accurately captured around the clock by the Avigilon high-definition security system, Sioux City Public Museum administrators and patrons alike can enjoy a greater sense of security as they experience the region’s past at this leading cultural institution. “Avigilon has delivered the quality, reliability, and ease-of-use we need to help us deliver a safe, enjoyable, and educational experience,” concluded Hansen. “We have invested in the best quality and most reliable products in the industry.”
The Monterey Bay Aquarium has a rich history of innovation. Since its founding in 1984, the facility has become one of the world’s leading public aquariums and ocean conservation organisations. Monterey Bay Aquarium has produced significant insights into the life history of sharks, sea otters, and bluefin tuna. The aquarium also was the first to exhibit a living kelp forest, and in 2004 it was the first to successfully exhibit and return to the wild a young great white shark. It is therefore no surprise that the Monterey Bay Aquarium desired the most innovative and state-of-the-art cameras as a key component for its security system, and Arecont Vision was able to deliver what they required. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs Constant surveillance and monitoring The aquarium has a huge campus, with multiple separate properties and an average annual visitation of two million people. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs. With such a large area to cover and with so many people to monitor, this type of system proved increasingly unreliable and insufficient to its growing security needs. The aquarium’s security staff also found it a major inconvenience that accessories and other parts for the system were exclusive to the original provider, limiting the security team’s options both technically and financially. The footage from the analogue cameras was monitored on monochrome screens and useful viewing of surveillance video was quite difficult at times. The quality of the images was low, and the inflexible nature of the cameras resulted in a number of blind spots throughout the aquarium’s large campus. Difficult lighting conditions The aquarium also has some very challenging lighting situations, requiring more specialised, versatile cameras in order to properly capture images. “We have some very difficult light levels here. The reflections of the water tanks can make certain areas lighter on camera than they are in person, or vice-versa,” stated Thomas Uretsky, Director of Security and Emergency Management for the facility. The security team reached the point where they knew they needed to upgrade. “The system needed more flexibility, multiple views on one camera, the works,” Mr. Uretsky said. “Blind spots needed to be eliminated, and we wanted as close to a 360-degree view as possible.” After thorough research, San Jose, California-based security integrator NSI Systems recommended Arecont Vision for the camera solution. The aquarium has a huge campus, with an average annual visitation of two million people Arecont Vision surveillance expertise Mr. Uretsky and the team at Monterey Bay Aquarium collaborated with Arecont Vision regarding what they were looking for, where coverage was needed, and how to best fit in into their budget. Monterey Bay Aquarium chose ExacqVision as their video management system, another solid partner to help upgrade their prior surveillance system. A range of different Arecont Vision cameras were ultimately deployed to serve the aquarium’s varying needs. Arecont Vision MicroDome cameras were ideal for the ticketing area and customer lines. The series includes Wide Dynamic Range (WDR) models, which can achieve clear images across extreme lighting conditions, such as those found in some of the indoor spaces at the aquarium. MicroDome cameras have an extremely low profile and only a 4” diameter, making them ideal for discrete security surveillance. When asked for his thoughts about the MicroDome camera, Mr. Uretsky responded, “They are small and nearly invisible to anyone who doesn’t know what they’re looking for. The fact that they have such a small footprint makes them ideal for us in the ticketing and front entrance areas.” The Monterey Bay Aquarium now has the unique and flexible camera solution it required, utilising 360-degree video Another favourite at Monterey Bay Aquarium were Arecont Vision SurroundVideo Omni G1 and G2 adjustable-view cameras. The SurroundVideo Omni series utilises a patented 360º track where each of its four-megapixel sensors can be moved to cover virtually any angle. Remote motorised focus simplified installation with the Omni G2. Combined with the ability to interchange lenses, the Monterey Bay Aquarium now has the unique and flexible camera solution it required. The customisable features of the camera also simplify future changes that may occur at the aquarium, saving time and money if construction or remodelling were to occur. “The SurroundVideo Omni cameras are some of our favourites because we are getting four cameras in one. They have the most flexibility,” said Kevin Wright, Monterey Bay Aquarium’s security manager. “Our blind spots are much more limited, and we don’t need to use nearly as many cameras as we previously had in those areas.” Although each camera offers four separate views, only a single PoE (Power over Ethernet) cable and a single software license is required for integration with the Exacq software, further reducing costs. Megapixel camera performance The system has performed incredibly well to date. Not only was it installed on time, but it was completed within budget. The Monterey Bay Aquarium monitors the system locally, 24-hours per day. The images are viewed on a dynamic video wall in the new Security Operations Center. While most footage is viewed on-site, some cameras have been enabled with the Exacq software for remote monitoring at satellite offices. For example, holding areas for rescued sea otters can be viewed remotely by a research team. Some cameras have been enabled with the Exacq software for remote monitoring off-site Arecont Vision cameras have helped the aquarium’s security department in a variety of ways, one of which is increasingly common: addressing bicycle theft. Individuals will sometimes access a public recreational trail that runs along the aquarium’s main campus to steal unattended bikes parked by visitors or staff. Unlike the previous analogue surveillance system, Arecont Vision’s megapixel cameras are able to provide the security department with good views and high-resolution images when reporting such incidents to the police department. The project at Monterey Bay Aquarium fulfilled a vast array of surveillance requirements — indoor and outdoor scenes, large and small spaces, low- to high-lighting conditions — and Arecont Vision cameras addressed each of the challenges. The deployment of the new cameras made an impression on Mr. Uretsky and his team. Making potential security solutions reality One installation inspired ideas for another, and Arecont Vision helped make these potential security solutions a reality as well. The continual partnership between the aquarium, the system integrator, and Arecont Vision has resulted in an ongoing collaboration between the three entities. “The reason we went with Arecont Vision was because it has a niche where a lot of manufacturers don’t, with its multi-view cameras,” Mr. Uretsky stated. Arecont Vision pioneered the first multi-sensor megapixel panoramic cameras in the surveillance industry in 2006, and has continued to enhance their capabilities, introducing adjustable-view Omni cameras in 2014. “These cameras have been fundamental as we systematically replace our old cameras with newer, megapixel versions. We are always improving and always adding cameras, so each time we’ve installed them we’ve been pleased.”
The Sinan Erdem Dome is the largest multi-purpose indoor venue in Turkey. Located in Istanbul, the dome has a seating capacity of up to 22,500, and hosts a number of events, including concerts, tennis matches, and basketball games. Strengthening stadium security Upon being chosen to host a number of games during the European Basketball Championships 2017, the chief European men’s international basketball competition held biannually, the Sinan Erdem Dome looked to strengthen their security system. The dome’s large-scale presented high-surveillance requirements such as support for 64 split-screens, hundreds of cameras, and a back-end storage and management infrastructure that could support the entire system. Dahua provided the dome with a complete, high-end monitoring system that included a total of over 600 IP, speed dome, and ANPR cameras on the front-end, and NVRs, video walls, video matrix devices, and related control accessories on the back-end. Smart detection technologies The dome’s surveillance system was constructed with the latest cutting-edge technology To better protect the stadium from a variety of threats, the solution employed a number of smart detection technologies such as intelligent analysis, which includes motion detection, tripwire, intrusion, and smart-tracking functionality. ANPR was also utilised, which recognises licence plates numbers and checks them against a central whitelist and blacklist. Plate records are also stored on NVR devices and can be searched through by security officers. In less than a week, the local team completed installation, testing, and customer training, and the dome was fully ready to securely host international sporting events. Protecting all corners In under a week, the dome’s surveillance system was constructed with the latest cutting-edge technology, increasing its appeal to international events seeking venues. Dahua smart technologies automated a great number of surveillance operations, such as automatic car-barrier operation enabled by ANPR camera integration, thus greatly reducing the strain on security workers. Every corner of the stadium was covered by Dahua cameras providing high definition video, ensuring zero blind spots and optimal detail collection. In addition, Dahua showcased its customer-centric philosophy through supplying high-quality customisation, technical support, operation training, and after-sales service, which guaranteed the expertise of system operators as well as long-term reliability and quick issue resolution.
Avigilon Corporation, provider of security solutions, announced it was selected to enhance security at Vodafone Park stadium, in Istanbul, Turkey, of Beşiktaş JK. Enhancing spectator and player safety Vodafone Park opened in April 2016 and is the venue for national Süper Lig and UEFA Champions League games. It features over 43,000 stadium seats, 144 executive suites, and more than 4,000 sq. meters (43,055 sq. ft.) of restaurants, shops and parking. To enhance spectator and player safety Beşiktaş JK, in partnership with security systems integrator Sensormatic Güvenlik Hizmetleri, deployed a complete Avigilon surveillance solution that incorporated more than 500 Avigilon cameras, including the award-winning Avigilon 7K (30 MP) HD Pro camera line, Avigilon Dome, Bullet, and PTZ cameras, as well as Avigilon network video recorders and Avigilon Control Center (ACC) video management software. Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently The use of the Avigilon 7K (30 MP) HD Pro cameras allows Beşiktaş JK to cover wide areas of the stadium while simultaneously delivering exceptional image detail to zoom in and quickly identify and respond to potential security events. Combined with the advanced search functions of ACC, Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently. This has helped to decrease illegal entry at Vodafone Park, helping to create a safer, more enjoyable customer experience. Smooth installation “Avigilon’s solutions have helped us create a safe and inviting environment for our fans, which has ultimately allowed us to sell more tickets,” said Serhan Abaç, Stadium Marketing and Event Director at Beşiktaş JK. “The installation of Avigilon’s solutions was smooth and the system has been providing such positive results that other clubs now want to reach this level of security and technology in their stadiums.” Avigilon’s high-resolution cameras, artificial intelligence driven video analytics technology, and video management software solutions are designed to meet the diverse needs of stadiums around the globe.
"Many disasters have occurred in the world, but few have also provided so much delight for posterity." There probably are no better words to describe Pompeii than Goethe’s during one of his trips to Italy – the area of Pompeii encompasses 440,000 square meters that include the archaeological excavations of the ancient Roman city submerged by the eruption of Mount Vesuvius in 79 AD, frozen in time by the sudden rain of ash and lava rock that preserved it for centuries. In 1997 UNESCO declared Pompeii a World Heritage Site, on account of the fact that the extraordinary findings in the cities of Pompeii, Herculaneum and neighbouring cities buried by the eruption provide a complete and vivid picture of society and daily life that have been preserved nearly intact for two millennia. Presently Pompeii is the flagship of the Pompeii Authority, an Institute of the Ministry of Cultural Heritage and Activities and Tourism provided with special autonomy, which is active in the area of protection, conservation, and public access to cultural heritage sites. The Great Pompeii project: video security needs The need to install a video security system was born of the Great Pompeii project, an undertaking ordered by the Italian Government for the purpose of reinforcing the effectiveness of the conservation actions and programmes in the archaeological area of Pompeii, by developing an extraordinary and urgently needed programme of conservation, prevention, maintenance, and restoration. An important and demanding operation, also in financial terms – €105 million from Fesr and national funding – with the objective of modernising the Pompeii archaeological site, not only by stabilising and restoring decorated walls and surfaces, but also by means of security and leveraging the video security system. Metoda's technical expertise "The reasons underlying theneed to implement a videosecurity system included protection of archaeological findings, to tourist control" The project, supported and accompanied by a suitable scientific and technical study plan for the purposes of identifying, researching the scientific knowledge and guiding the operating choices, called for launching a bid for tenders for a new video security system, which was eventually awarded to Metoda in August 2014. An Italian company in the providing solutions, software projects, and consulting in diverse IT and tele-communications sectors – from mobile payments to building management, including civil protection, security and networking – Metoda employs more than 300 experts, from professionals and specialised technicians involved in the business units dedicated to specific applications, including research and development, which collaborates with prestigious research institutes and universities for many years. "The feather in the cap for Metoda is SOA certification, which was received precisely because of our complex internal organisation and attests to the financial and technical capacity of the firm to qualify for designing and implementing large scale public tenders," explains Cesare Gonnelli, Deputy Manager of Metoda. From "under observation" to "under video surveillance" "The reasons underlying the need to implement a video security system were multifaceted, from protection of the archaeological findings, which are often the object of theft and vandalism, to tourist control," adds Gonnelli. The archaeological site, which may receive up to 15,000 tourists in a single day – a numerical turnout second to only the Coliseum – sends us very frequent reports of graffiti, scratches, and defacing of the walls and frescoes of the Roman Domus villas, which are at the heart of the archaeological site. These acts of vandalism are carried out by tourists with their pens and fingernails when they somehow manage to stay within the walls on purpose even after the site is closed to the public. Furthermore, as a result of the recent terrorist attacks, the Authority evaluated the opportunity of utilizing an advanced video security system in support of the physical surveillance activity of the guards. "In fact one of the priorities was being able to clearly distinguish the face of the people and monitoring behaviour that looked out of place inside the area, as well as any objects left behind and considered potentially suspicious," continues Gonnelli. MOBOTIX video surveillance solution Cameras were installed on light posts along the perimeter, and on the walls of the Roman Domus villas Partnering with MOBOTIX since 2011, Metoda had no doubt about the best product to offer to the Pompeii Authority for implementing the video surveillance project. "MOBOTIX easily satisfied the requirements of the bid for tenders, and was in fact the only technology truly capable of providing an answer to the actual requirements of the Authority. A resounding victory, most of all because of the quality of the images, which completely surpassed all the expectations of the customer.". The installation of the first video cameras – almost all of them D15, with the exception of about ten D25 chosen to blend with the architecture and style – started in July 2015, but already in December Pompeii was under surveillance by 240 video cameras, with the objective of reaching more than 380 before the end of the summer, installed both on the light posts placed both along the perimeter of the archaeological site, and on the internal and external walls of the Roman Domus villas. In any event, the video security system is a much more complex IT and telecommunications project, as it required the implementation of a complex network support infrastructure (12 fibre optic rings and 88 nodes) thanks to the strong expertise of Metoda in networking, with a department specifically dedicated to software development and the integration of IT and telecommunication systems. Event-activated video surveillance The video cameras are in operation 24 hours a day, but with the exception of special particular requirements, are only event-activated, in order not to overload the storage, notwithstanding the 700-TB NAS archive system. The recordings can later be viewed on nine 42-inch monitors in a dedicated control room provided with four workstations dedicated for the monitoring personnel. The cameras are event-activated, in order not to overload the storage, notwithstanding the 700-TB NAS archive system No issues were encountered during neither the installation phases nor the deployment of the system, thanks also to the technical expertise of Metoda. "Likewise, no complaints from the personnel in charge of using the system (for the time being the same guards at the park), who received a minimum amount of training, but certainly cannot be called ‘expert’ in the utilisation of advanced technology systems. The ease of use of MOBOTIX solutions certainly gave us an advantage in the quick deployment of the project," concludes Gonnelli. High image quality As in most of the projects implemented by MOBOTIX, the praise should also be attributed in this case to the excellent quality of the images, which cannot be compared – also according to Metoda – to any other system available in the market. Certainly the decentralised concept of MOBOTIX played an important role in promoting all the virtues of the system, especially because of the number of video cameras involved, which prevents overloading the network under "critical" utilisation conditions. Both Metoda’s and the end user’s needs have been satisfied – a fact only confirmed by the idea that considerations are being made to implement a video analysis system to support the anti-graffiti activities, with the objective of studying behaviours considered "suspicious." As such, they could prevent acts of vandalism that could cause irreparable damage to the artistic and cultural heritage.
World-class service, sublime surroundings, and luxury within reach are all things you will find at Davenport Hotels in downtown Spokane, Washington. The four-hotel collection runs the gamut from classic to contemporary, full-size to boutique, and historic to modern. Guests can enjoy luxurious spa, wedding, and business facilities, as well as some of the best dining in the city. Davenport history Opened in June 2015, the new 716 room Davenport Grand Hotel offers a unique alternative for travellers who seek a reprieve from the traditional, uninspiring hotel environment. The Davenport Grand provides a lifestyle hotel experience in a highly social atmosphere rich in cutting-edge design, energy, and comfort. The management team knew from the start that an analogue surveillance system would not be sufficient Crafted to appeal to both business and leisure travellers, the Davenport Grand combines the dynamic qualities of urban living with best-in-industry services and amenities in a unique setting. The new Davenport Grand embraces the glorious past of the Davenport Hotel with a bold, modern spirit and joins the historic Davenport Hotel, Davenport Tower, and Davenport Lusso family. Move from analogue to IP Davenport Hotels had relied on an analogue video surveillance system for the existing hotel facilities and structures. For the new Davenport Grand Hotel, hotel management wanted to ensure the safety and security of its guests, employees, and visitors while helping to prevent theft and other loss. It was also important to be able to capture images of the vehicles that come and go from the public garage used by hotel guests. This would enable the hotel to better deal with potential vehicle damage claims, which is a common issue in the hospitality industry. Each of the Davenport Grand’s planned camera applications would require highly detailed video, and the management team knew from the start that an analogue surveillance system would not be sufficient. “We have other hotels that have analogue cameras installed, so getting a more current system with clarity was a priority. We decided we're not going to invest in an older system,” said Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties. Instead, an IP megapixel surveillance camera solution would be required. Leveraging megapixel technology Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facilityWorking with Spokane-based security firm A-TEC, the hotel narrowed its potential choices down to three camera vendors, each of which submitted a bid for the video surveillance system project. After evaluating all of the products included in the bids, the hotel chose IP megapixel cameras from Arecont Vision, primarily based on image quality. Exacq was chosen as the video management software. “If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved,” said Miller. “We wanted an innately high-quality, flexible solution, and we got it with Arecont Vision.” A-TEC software solution Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facility. According to Jetton, the changes were largely based on the ability to cut the hotel’s costs without sacrificing camera coverage. “We pride ourselves on determining what the areas of concern are, how we are going to address them, and what cameras will do the best job,” Jetton said. “We realised we could incorporate SurroundVideo Omni and other Arecont Vision megapixel cameras to lower the camera count and increase overall views.” Before moving forward with the modified design, A-TEC set up a software solution in conjunction with demo cameras provided by Arecont Vision. These were used for test shots to provide to hotel management the types of views they would be able to get with the cameras Jetton recommended. “Once we were able to get it all set up and show them what they were going to get with the reduced camera counts and increased camera views, they were definitely on board,” Jetton said. “I knew what solution needed to be proposed. My partnership with Arecont Vision is unprecedented, and I knew that presenting the Davenport with this solution was going to be a success because we were all working together.” Arecont Vision SurroundVideo Ombi user-configurable omni-directional multi-sensor megapixel cameras were used in the installation, such as in the Grand Bar. Arecont Vision camera families The overall installation included nearly 70 Arecont Vision cameras, all of which were deployed to suit the individual areas in which they were to be used. The installed cameras are from several Arecont Vision families. SurroundVideo® Omni user-configurable omni-directional multi-sensor megapixel cameras SurroundVideo® 180° panoramic multi-sensor megapixel cameras MicroDome® ultra-low profile megapixel dome cameras MegaBall® megapixel dome cameras A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress MegaDome® 2 megapixel dome cameras with remote focus/zoom Throughout the installation, A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress and to demonstrate the evolving system as cameras were deployed. Stuart Wells of A-TEC led the onsite installation and integration of the system, working with the Davenport team. “A-TEC did test shots for us before the hotel was even finished so we could see the exact depth, range, and view that we were going to get with each camera,” Miller said. Megapixel solution benefits Davenport Hotels had a number of safety and security goals for its new surveillance system in the Davenport Grand. Hotel management wanted to ensure that the cameras wouldn’t be the first thing guests noticed. With their high quality and their sleek, unobtrusive design, the Arecont Vision cameras have met those needs. “We certainly didn't want to give people the feeling that they're being watched throughout the hotel,” Miller said. “We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.” Shortly after the installation was completed, Jetton conducted a test to see just how unobtrusive the surveillance system was. Proactive and preventative approach to security The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security "I took two visitors with me to do a walk-through of the hotel when the installation was first completed and I challenged them to find the cameras. On many different occasions they didn’t even notice that they were in the camera views,” he said. “People are there to relax and enjoy their time away; they don’t want to feel like they are being watched by cameras.” The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security, something that would have been missing from an analogue surveillance system. “We can see activity and hopefully stop and report behaviour to prevent things from happening,” Miller said. In terms of return on investment, the ability to avoid claims for which the hotel is not responsible has been a major benefit of the new system in the Davenport Grand. This has been particularly the case with the vehicle valet service. “With the valet service, customers will come in and claim that marks on their vehicle weren’t there when they arrived, and quite honestly, they may believe that’s true. With the Arecont Vision cameras, we’re able to look at the video and say with confidence whether the mark was there when he or she arrived at the hotel,” Miller said. Preventing theft The cameras have also helped with a number of instances of items disappearing from the exterior of the hotel. In one example, the Davenport Grand was able to provide the local police department with video which led to the items being returned and the thieves apprehended. In addition to the Davenport Grand’s potential cost reduction from a lower camera count, savings were realised in other areas as a result of the new surveillance system which is monitored on the premises. “What’s really nice is we can actually view the cameras from several different locations in real-time or in playback,” Miller said. “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the cameras, who can cover 10 times more area than one person can on foot.”
Round table discussion
Delivering on customer expectations is a basic tenet of success in the physical security market. However, meeting expectations may be an elusive goal, whether because customer needs are not communicated effectively or because equipment doesn’t perform as promised. We asked this week’s Expert Panel Roundtable: what if a customer expects more than a security system can deliver?
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
The role of video surveillance is expanding, driven by all the new ways that video – and data culled from video – can impact a business. As a growing population of video cameras expands into new fields of view, we asked this week’s Expert Panel Roundtable: What is the most unusual application of surveillance cameras you have seen recently?