Intruder Alarm Accessories(232)
Perimeter protection is one of the most effective ways to prevent an intruder. A more secure system is one that alerts the user of the presence of an intruder, before they can break into the property. It’s a simple idea, but fitting an external detector comes with challenges. Install the brand-new XDL12TT-AM and provide up to 12m premium and robust pet-friendly external detection. Consisting of two independent Passive Infrared (PIR) sensors and one microwave sensor, the Tri-Technology (TT) of the XDL12TT-AM utilises Tri-Signal Detection Logic to identify the presence of an intruder. This provides reliable and stable external detection as all three sensors must be activated sequentially in quick succession to create an alarm. This enhances the detector’s immunity to environmental disturbances and limits the risk of false alarms. With Dual-Vision Pet Immune Technology, each PIR sensor of the XDL12TT-AM has its own dedicated volumetric field of view. The top PIR detects outwards and up, while the bottom PIR detects outwards and down, without overlapping. This setup, alongside Tri-Signal Detection Logic, delivers highly secure sequential detection and increases its tolerance to pet immunity. So, should any large dogs or cats stray into the coverage plane, it would only be picked up by the bottom PIR and the microwave sensors and therefore an alarm condition would not be activated. However, the lens coverage of the PIRs are angled so that any human will be detected walking through both PIR coverage planes. Therefore, as all three sensors are activated, so would an alarm condition. This increases the detectors stability and limits the risk of false alarms. In terms of changing conditions and swaying vegetation, the XDL12TT-AM features Anti-Sway Analytics. This advanced digital filter distinguishing between the movements of trees and plants from that of an intruder, to maintain optimum performance. The detector also boasts IP55 weatherproof rating, thick polycarbonate plastics and fully sealed optics for optimum external performance. It has even been moulded with a stabilising material to prevent discolouration over time! The XDL12TT-WE also features Anti-Interference Technology to prevent intruders from bypassing detection. This consists of Anti-Masking, which is a Grade 3 Patented Technology that protects against any attempt to mask any of the three sensors with cardboard, duct tape, sprays, lacquers or aluminium foil. It also consists of Anti-Blocking, which is a Grade 4 Technology that prevents the system from being armed if there is anything blocking the vision of any of the sensors. Therefore, to arm the system, whatever is blocking the detector from detecting needs to be removed first. Providing either volumetric or curtain coverage to suit the area that needs protecting, each lens can also be masked to restrict the coverage area. This is particularly useful in areas where busy roads can cause false alarms. The detector also boasts three different frequency bands to avoid any interference (cross-talk) that can occur when two or more detectors with the same frequency band are installed within close proximity of each other. This also allows multiple to be fitted, including the use of a fixed bracket, which enables two to be fitted back to back, providing 24m range with 180° volumetric coverage. Whatever the requirement, the XDL12TT-AM provides the ideal external security solution.
Pyronix, the intrusion specialist of the world-leading Hikvision group, is delighted to announce the launch of the Enforcer 64 total wireless security solution. Taking residential security to a new level, the Enforcer 64 is as quick-to-fit, easy-to-use and reliable as ever before, but features a new modern design and V12.5 firmware for Hik-Connect compatibility and dual path communication capability. “We are absolutely committed to driving market applications towards total solutions, with the upmost attention for innovation and quality,” Laurence Kenny, Pyronix Marketing Manager, comments. He continues: “With the Enforcer 64 we have delivered this in abundance with a complete solution that fuses security, video and lifestyle enhancements, with greater communication contingency and reassurance.” Pyronix first introduced the Enforcer wireless control panel in 2012. Since then it has consistently won multiple coveted industry awards, due to the company’s commitment to continuous improvement and innovative technological advancements by its dedicated R&D team. These developments have culminated in the Enforcer 64, which comes with heightened capabilities to enable security and monitoring in one solution. The Enforcer 64 utilises Pyronix award-winning two-way wireless technology, which is now expandable to 64 wireless inputs thanks to V12.5 firmware; double the number of the previous Enforcer solution. This makes adding wireless outdoor XD detectors, indoor KX detectors, sounders, keypads or safety devices easy, to suit any installation preference, without having to compromise. “The Pyronix Enforcer is our premier wireless solution for professional security installers and integrators, utilising the award-winning features it is renowned for within the security industry as the foundation for further development,” Laurence comments. He continues: “We have further developed it to be expandable to 64 wireless inputs, delivering greater installation capability whilst fusing it with Hikvision’s extensive range of video equipment, iVMS via Hik-Connect for seamless functionality; all of which combine to provide a total solution.” The panel is certified to Grade 2 and perfectly suited for residential and small to medium sized commercial applications. It also delivers for multiple installation preferences, with complete compatibility with the whole range of communication modules. The solution also boasts hybrid capabilities, with the ability to add any of the complete range of wireless and wired peripherals, alongside the ability to add up to 30 automation outputs. The Enforcer 64 fuses intrusion and video to bring together intrusion and video on one platform for enhanced customer value and upsell opportunities.
The Avigilon Presence Detector (APD) is a discrete impulse radar device that combines self-learning analytics with impulse radar technology to accurately detect the presence of a person even if they have stopped moving or are hidden. The device scans, learns, and continuously adapts to its environment, helping to reduce false positive events. Designed for indoor locations such as ATM rooms and other closed indoor vestibules within banks, pharmacies, health care facilities and retail stores, the APD can accurately detect a person’s presence through blankets, cardboard, wood and drywall. When integrated with Avigilon Control Center video management software, the sensor is designed to alert operators of security events while still maintaining privacy.
As the intruder market increasingly converges, with products and solutions entering from various rival markets, the time to integrate and evolve is now. There has been a rapid increase in end-user targeting, with solutions that deliver more than just security, but lifestyle solutions, including remote video monitoring, automation capabilities and more. This added value makes a system a desired enhancement to day-to-day life, rather than simply a grudge purchase to deter or alert of intrusion. It’s time to advance into new market applications and grow your business, by offering it all, with the totally integrated Enforcer V12 and Hik-Connect smart device application. With professional security integrity in mind, Hik-Connect is a user-friendly smart device application that brings together Pyronix multi-award-winning intruder security systems and technologies, with Hikvision’s world-leading video surveillance technologies and innovation. This seamless synergy enables you to deliver fully integrated and secure systems that are easy-to-install, flexible, extensive and meet your end users’ needs and desires. Thanks to seamless Hik-Connect integration, you can offer the ability to arm and disarm, check the status of any detector or sensor on the system and control any automation outputs, as well as access complete video monitoring of the property from anywhere, thanks to compatibility with any Hikvision video device. Available on Android and iOS, your end users can check any events, monitor when their children have arrived home safe from school, see what pets are getting up to, monitor outbuildings or even answer their front door or respond to deliveries with mic-enabled cameras, as well as see all the push notifications they have received - all from the palm of their hand. Should an event occur on the system, they can also simply and easily switch between their control panel and cameras for quick video verification. This simple switching also allows for easy multi-site monitoring, access to camera recordings and previews of live-streams. Deliver a security and video monitoring centre in the palm of the end user’s hand for any residential or commercial purpose. Hik-Connect is compatible with app-enabled Pyronix Grade 2 and Grade 3 security systems; offering outstanding usability and flexibility that is simple to install and easy to use. It’s time to advance. It’s time to integrate.
One of the main advantages of Software-as-a-Service solutions is interconnectivity. The cloud allows us to work in a completely different way than was possible before. In the past, an installer would have to get in their van and make a site visit to investigate any complaints or issues from their customer. Now, this can all be done remotely through SaaS-solutions like Vanderbilt’s SPC Connect, changing the entire service interaction quite dramatically. Vanderbilt wants to continue that evolution. Customers now expect very high levels of service from installers. SaaS-solutions are the perfect enabler to achieve this. With SPC Connect, Vanderbilt is delivering an ecosystem that will allow installers to have a better communication environment with their customers. The latest service release of SPC Connect brings installers closer to their customers by creating a platform where they can communicate more freely with each other. This ability to have more open communication between installer and end user, in a secure mechanism such as SPC Connect, will have a significant impact on increasing the level of service for all parties. Customer notifications Installers can communicate through the SPC Connect network directly to their customers. This feature allows installers to create a message that will appear directly in the user’s app and in their email. The messaging editor provides editing capabilities and the inclusion of links. The installer can also download the list of all customers interested in their message. User restrictions This enhancement delivers the security company greater control of the level of service they wish to offer through SPC Connect. The function allows the security company to define what operations are permitted by a user such as: Blocking Email; Blocking Push Notification; Blocking Alarm Verification; Blocking Mobile App; and Blocking Verification Web. Alarm verification via mobile devices If an SPC panel is part of an SPC Connect installer account, then a new feature will activate on the user device that will allow the user to view verification data. If the SPC panel is not part of a company, or the company has chosen to block this feature, then the users of that panel will not see any change. When this enhancement is enabled, when an alarm occurs that has verification, the user will be able to view the data and talk and listen live to site.
The BX Shield is a series of curtain outdoor motion sensors with up to 12m detection range on each side. Ideal for the detection of people in the immediate boundary of your home or office building, the outdoor detectors feature four PIRs, two on each side. The left and right detection area can be set up completely independently from each other. The BXS-RAM is the wireless bi-colour model with anti-masking. Independent left/right motion detection The outdoor motion sensor’s detection range, sensibility and alarm output can be set independently on the left and the right. The detection distance can easily be set at 2.5m, 3.5m, 6m, 8.5m to 12m on each side, and the sensitivity can be set from low to extremely high, detecting as small a difference in temperature as 1 degree Celsius. The BX Shield can be easily connected to a fixed dome CCTV camera to send a visual alarm when people enter the immediate boundary of the premises. Versatile design The BX Shield curtain sensor has been designed with the user in mind. A 90-degree unlocking system allows easy access to the settings area, while a spirit level helps to fix the sensor on straight. Black and silver face covers are available, enabling the outdoor curtain sensor to blend into its environment. Four PIRs in one sensor Why two PIR in each side? - To offer the best performance needed in an outdoor environment. On each side, the BX Shield motion sensor features two passive infrared beams; one pointing towards the floor and one pointing away from the sensor. Both beams need to trigger to confirm the detection. This system will ignore small to medium-sized animals such as dogs and detect only people. Applications Buildings Perimeters Approach House Key features Wireless curtain PIR up to 12m per side with anti-masking Completely independent detection setting Versatile and easy-to-install design Not affected by environment or small animals Connect to new or existing wireless alarm panel The BXS-RAM is a battery-powered sensor (no cabling requested) in which most wireless transmitters available in the market can be fitted. This enables the sensor to connect to an existing or new wireless alarm panel. The anti-masking function ensures that if the alarm panel will be notified if someone has sprayed, covered the sensor or changed its position.
Exhibiting at Security Essen, Hall 5, Booth B48. Version 8.0 of long-range award-winning LiDAR – the REDSCAN RLS-3060 series and its configuration software REDSCAN Manager are both available. The new firmware enables additional detection modes including loitering detection, day/night pattern to the 30m radius RLS-3060L, while it allows the high end model to extend its detection area to 50m radius. The RLS-3060L will offer more flexibility in managing dry contacts with the option to switch from normally open (N.O.) to normally closed (N.C.). The RLS-3060L model ver. 8.0 features more detection zones and detection modes as well as greater flexibility with settings. The standard 2D LiDAR provides 30m radius detection range with 4 detection zones when used in analogue configuration and 8 zones in IP configuration. Loitering and selectable pattern modes are now available. Alarm duration and detection time settings are also more adjustable.
Version 8.0 of long-range award-winning LiDAR – the REDSCAN RLS-3060 series and its configuration software REDSCAN Manager are both now available. The laser sensor with the new firmware version, together with the new configuration software provide a number of new features for both the standard model, RLS-3060L, and the high-end model, RLS-3060SH. The RLS-3060SH will offer more flexibility in managing dry contacts with the option to switch from normally open (N.O.) to normally closed (N.C.). The RLS-3060-SH provides additional detection modes to the L model, such as indoor ceiling protection and vehicle detection mode, and has one major new feature – an extended detection area between 30 and 50m. When used in horizontal detection it creates a pre-warning zone from 30 to 50m radius that is able to detect larger objects such as vehicles. In vertical mode when mounted at 3m off the ground, it can detect a standing or squatting person over 100m making it ideal to pick up intruders, a long wall or fence.
Exhibiting at Security Essen, Hall 6, Booth 6D90. Wireless technology is coming of age, with two-way communication capabilities now cementing wireless’ reliability. Vanderbilt’s SPC Wireless range includes detectors, panic buttons, fobs, and a transceiver, and has a number of benefits intended to make installers’ day-to-day work life easier. The SPC wireless range can extend to 500 meters, proving a more cost effective alternative than having to wire an entire building with cable. This range of 500 meters also cuts down on install time, ultimately cutting down on an installer’s expenses. SPC Wireless devices use the industry-leading Energizer® lithium batteries, meaning an extended battery life of five years. This means installers don’t have to go to site as often to keep changing out batteries, freeing up time for more urgent tasks. Settings for the SPC Wireless range are all configurable over the air. Again, this reduces the need for time-consuming site visits. Most other products require the physical need to flick dipswitches to change commands but Vanderbilt’s SPC Wireless is aimed at convenience first. All-in-all, installs for SPC Wireless are designed to be hassle-free. You just put up the control panel, wire the mains to it, place the wireless detector in position, and you’re good to go. In contrast, a wired solution can take, at a minimum, a day’s work fitting cable. By reducing time on site, Vanderbilt’s SPC Wireless can enable installers to get more work done elsewhere, essentially meaning more profits from more jobs.
Strong wireless signalling, multi-award-winning Enforcer two-way wireless technology and a whole host of intelligent reliability, security and detection features have all gone into the XDL12TT-WE. The first low-mount wireless outdoor detector of the Pyronix range combines multi-award-winning Enforcer two-way wireless technology with dependable external detection protocols, including: Dual-Vision Pet Immune, Tri-Signal Detection Logic and Gaussian Frequency Modulation (GFM), to deliver a highly dependable wireless external detector. IP55 weatherproof rated and consisting of two independent passive infrared (PIR) sensors and one microwave (MW) sensor in one common housing, its Tri-Technology (TT) delivers advanced outdoor protection. This is because, to identify the presence of an intruder, the XDL12TT-WE utilises Tri-Signal Detection Logic alongside TT, whereby all three sensors must be activated sequentially in quick succession to create an alarm. This heightens the detector’s immunity to false alarms and ensures optimum detection performance in external conditions. Along with Tri-Signal Detection Logic and TT, Pyronix has also pre-empted potential false alarm issues from the presence of pets or swaying vegetation, by including Dual-Vision Pet Immune and Anti-Sway Analytics features. Dual-Vision Pet Immune of the XDL12TT-WE consists of its two PIRs having a dedicated volumetric field of view, with the top PIR detecting outwards and up, while the bottom PIR detects outwards and down, without either crossing the central horizontal plane between them. This setup of non-overlapping PIR sensors alongside Tri-Signal Detection Logic, delivers highly secure sequential detection and increases its tolerance to pet immunity. Anti-Sway Analytics digitally filters the environment to distinguish between the movement of trees and plants from the movements of an intruder, so that false alarm activations are kept to an absolute minimum. These external detection protocols then benefit from the advantages of Enforcer two-way wireless technology, with full supervision, anti-jamming and 128-bit wireless protocol encryption, to maximise the new XDL12TT-WE’s reliability; ensuring signals transmitted by the system are protected and any code-grabbing is prevented. Two-way wireless also brings with it a whole host of installation benefits, without the invasive nature of fitting wired peripherals. This increases the efficiency of the installation for our customers, while providing a steadfast detector for end-users. In terms of the wireless signal, the XDL12TT-WE’s high sensitivity receiver is capable of a wireless signal range of up to 1.6km in open space, which reduces the need for repeaters and therefore reduces the installation cost. In addition, the high-sensitivity antenna of the XDL12TT-WE ensures that the signals being transmitted and received are as strong as possible, by utilising GFM to spread the signal, while reducing unwanted noise and harmonics. This enables the outdoor detector to meet stringent European, ETSI and other worldwide standards. When it comes to wireless outdoor security, why not deliver the XDL12TT-WE?
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The smart home market has seen significant growth since 2010. Specifically, less than 0.5% of homes in the American region had connected home devices such as thermostats, lighting, security and entertainment in 2010; by the end of 2017, nearly 12% of households in the region will have connected home devices, an average of six devices per home. The success of smart homes started with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home technology partnerships A few recent examples include the relationship with Vivint and Best Buy and Vivint with Sprint. In most cases, Best Buy is a competitor to Vivint because a consumer can buy point devices and ecosystem and install it themselves or enlist the help of the Geek Squad. Even more recently, Nest announced optional professional monitoring with its Nest Secure products in partnership with MONI. Although this approach isn’t new, Scout Alarm, LiveWatch and SimpliSafe already have similar approaches, it continues to stress the need to combine multiple channels and approaches to the smart home market. Moreover, these are examples of symbiotic partnerships that will help the total market. In 2017, there were about 122 million smart home devices shipped globally. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the do-it-for me approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer or when a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. There is a growing needto combine multiplechannels and approachesto the smart home market Furthermore, the multiple-system operator (MSO) and professional security provider channels will be evenly split in 2017; however, by 2021, the MSO channel is expected to be double the market size of the security provider channel. The primary reason for this rapid change over five years is the lack of professional security providers in EMEA and APAC; as a result, MSOs will dominate the professional channels in these regions, while across North America, security providers will maintain a strong market presence. Top trends in smart homes A few of the top trends in smart homes to watch out for over the next 12-24 months include user interface, flexible services, cyber security and adjacent markets. The user interface trend continues to evolve for the smart home. Although voice commands are trending towards becoming the new user interface beyond 2017, the voice will not be the only means to control and interact with the smart home. Mobile phones or tablets will still be required to configure most devices. This means that although the Amazon Echo can control a WeMo plug, the consumer will still be required to download the WeMo app and configure the device. However, after the device is added to the same network as the Echo, the app is no longer needed on a day-to-day basis. Displays will also become increasingly popular throughout homes because the smart home is becoming increasingly isolating. Mobile phones or tablets will still be required to configure most devices in future smart homes DIY ecosystems such as Wink or SmartThings or Philips Hue lighting are often limited to one person with one mobile device. As a result, other members of the household would need access to that mobile device or would need access on their own device after being authorised by the primary user (all assuming a smart speaker is not being used). This is very limiting and the user experience is negatively affected. (Voice assistants like Google Home have added a feature to allow multiple accounts using voice recognition, which will help personalise smart homes.) However, displays in the home are a way to access all devices for anyone in the home. Smart home equipment cost Flexible service offerings and pricing is already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing and providers such as Comcast are looking to pilot programs for just video monitoring bundled with Internet for a low monthly fee. Options for financing are also going to become commonplace. Smart home equipment is expensive, especially when attempting out outfit a modest size home (2,500 square feet +). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices but there is a threshold. Since many smart home devices today do not have a recurring monthly fee, the cost of maintaining mobile apps, platforms and support services must be propped up by higher device prices. However, companies can look to offset some cost by sourcing different material. According to the IHS Markit Teardowns Team, the cost of the metal ring on the Nest 3rd Generation thermostat is $10, which is more expensive than the LCD display which comes in at $9. In comparison, the Ecobee3’s most expensive part is the LCD screen at about $4.00. As a result, the Ecobee3 costs nearly $20 less to manufacture compared with the Nest 3rd Generation thermostat. Smart home security Securing the smart home will be a hot topic over the next 12 months. One method of change will be manufacturers requiring consumers to change default passwords. Manufacturers need to start requiring consumers to change passwords before a product can be used. Home routers, for example, often use ‘admin’ as the username and ‘password’ as the password and most users never change these. For elder care, door/window sensors and motion sensors could be used in combination with software to monitor routine The challenge that many consumers and suppliers face today is that many passwords are built directly into the firmware and the consumer has no way of making changes. As a result, the integrity of the device comes down to the supplier. As threats become more severe with ransomware and other botnet attacks, manufacturers will need to implement additional thresholds of threat assessments to keep consumers safe. One method involves two-factor authentication. IHS Markit expects the monetisation of cyber-security for residential customers to start appearing in 2018. This means that security service providers would monitor network traffic for the consumer. The software would not be monitored or implemented directly by the consumer; instead, the service provider will take care of all the monitoring of network traffic. What this means is that the software or router would monitor network traffic for patterns and manage which servers are pinged by IoT devices such as consumer video cameras. Care homes and insurance companies Although the compound annual growth rate (CAGR) for smart home device revenue is set to exceed 50% through 2021, the growth could be much higher with support from adjacent markets such as elder care, construction/developers and insurance companies. For elder care, door/window sensors and motion sensors could be used in combination with the software to monitor routine. If an elderly person suddenly changes their routine, this would alert caregivers. This same premise can be used in professional elderly care settings to help staff prioritise patient needs. IHS Markit expects the monetisation of cyber-security for residential customers to startappearing in 2018 Working with insurance companies is another method of reaching the customer with smart home devices; however, the use of insurance is highly fragmented across regions. As a result, North America is the best opportunity as of 2017 to partner with insurance companies. Furthermore, insurance companies are mostly interested in managing the entire ecosystem. Blending professional and DIY smart homes While offering subsidised equipment (smoke detectors and water leak detection) can reduce claims, insurance companies need to have full access to the data – as a result, they are more interested in creating their own platform from scratch or working with a provider to support data analysis. Working closely with builders will also continue to gain traction, especially across EMEA and APAC. By working closely with builders, this reduces the challenges associated with B2C channels and the overall cost of the system can be masked by the mortgage payment, resulting in more system installations with less distribution expense. Overall, the line between professional and DIY smart home is blending. CEDIA and Amazon recently announced a collaboration and Netgear Arlo announced the first wire-free and battery-operated ONVIF compliant camera. With the combination of voice-control, consultations from Amazon and Best Buy, the reduction in the pile of smart home hubs in the basement as more protocols are embedded in gateways/routers, and no further need for the special Apple chip for HomeKit compliance after iOS 11, smart homes are becoming easier to achieve both for consumers and professionals.
ASAP-to-PSAP technology automates communications between alarm monitoring companies & PSAPs and dispatches emergency service In April 2015, Cary, N.C., adopted a technology called Automated Secure Alarm Protocol to Public Safety Answering Point (ASAP-to-PSAP), but currently they are among only a handful of emergency 911 call response locales that use ASAP-to-PSAP technology in the United States. Commander Scott Edson of the Los Angeles County Sheriff’s Department, speaking to a seminar gathering at ISC West, emphasised the importance of rolling out more implementations of ASAP-to-PSAP. The technology benefits residential and commercial alarm monitoring companies and their customers by eliminating dispatching errors and speeding dispatching times. There are 6,500 PSAPs that respond to emergency 911 calls in the United States. They take more than 250 million 911 phone calls per year from the public and from central station alarm monitoring companies. PSAPs then route the information from 911 calls to the right emergency service and then dispatch police or fire services. ASAP-to-PSAP technology automates the communications between alarm monitoring companies and PSAPs and dispatches the emergency service. The Central Station Alarm Association, the Association of Public Safety Communications Officials and Vector Security developed the software technology back in 2009. So what’s the implementation hold-up? “As always, funding is the issue,” says Ron Lander, CPP, principal with Ultrasafe Security Specialists in Norco, Calif. “The cities don’t want to spend the money. The central stations want to implement it. They say it will reduce personnel needs.” Replacing central station phone calls with data entered by a central station operator offers three major benefits, according to a PowerPoint presentation developed by Bill Hobgood, project manager with the Richmond, Va., Public Safety Team. First, it eliminates telephone calls between alarm monitoring companies and PSAPs, which take up time that could be spent with individual 911 callers, who might be in immediate physical danger. It eliminates the inevitable miscommunications between two human beings talking on the telephone – “Speak up, I can’t hear you.” “Was that Fourth Street or Fifth Street?” “Oh, Fifth Avenue, sorry.” Then there are also communications problems related to language in our increasingly multi-cultural society. Finally, and perhaps most important, it speeds the processing and response times by crucial minutes. Research shows that an ASAP communication takes 15 seconds or less to dispatch police or fire units. By comparison, a telephone communication takes 1.5 to 3 minutes or more to dispatch units. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone An ASAP application carries out three tasks. It translates data from the alarm monitoring company into a format that the PSAP technology can read and process. Second, it updates the alarm monitoring company on the status of the alarm — message accepted and referred to the right emergency service or rejected for one reason or another. Finally, an ASAP application provides continuing updates including cancellation notices from the alarm monitoring company, notices that emergency service has been dispatched, notices that emergency responders have arrived at the scene and notices that events have been closed out. Houston implemented the technology in 2011 and has reaped enormous benefits. According to Bill Hobgood, Houston encompasses 634 square miles, has a population of 2.3 million people and runs the nation’s fourth largest PSAP. The city receives more than 2,600 police alarms weekly from 43,000 alarm systems monitored by three alarm companies. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone. Non-emergency telephone calls declined by 15 percent. The PSAP estimates that it is saving $1 - $2 million annually. What about accuracy and response times? Hobgood studied results in his own city of Richmond as well as York County, Va., in the Tidewater region, both of which implemented ASAP-to-PSAP in 2011. Hobgood’s study found that when the system eliminated call-taker involvement, it eliminated spelling mistakes and accidental transposition of street address numbers. It also eliminated problems related to low-volume headsets and accents. Those are impressive business and performance improvements, which is driving Commander Edson’s interest in rolling out more implementations.
Anyone who questions the value of participation in local and national burglar and fire alarm associations need only look at the ongoing activities of the Illinois Electronic Security Association (IESA) to validate the reason for membership. Just last week IESA members and lobbyists travelled downstate to Springfield to show support and testify against two new bills, up for debate in a senate committee hearing, that would ultimately prove harmful and create a competitive disadvantage for licensed Illinois alarm companies. And while IESA remains on alert, they feel certain they have thwarted the latest attempt to change the way alarm companies in the state do business. Municipal fire alarm monitoring Two new bills surfaced in the Illinois General Assembly, SB 1495 and SB 1685, one resurrecting the issue of municipal monitoring of fire alarms and the other in essence duplicating the current alarm company state licensing signed into law in 1984. SB 1495 sought to amend the Fire Protection District Act to allow the board of trustees of any fire protection district to adopt ordinances regulating the supervision and monitoring of fire alarm systems maintained within the district. In 2011, IESA fought a push by the Lisle-Woodridge Fire Protection District to move fire alarm signals from burglar and fire alarm companies to district-run monitoring facilities. IESA was successful in thwarting that attempt when the 7th U.S. Circuit of Appeals upheld an injunction against the fire protection district’s enforcement of the ordinance. The other bill, SB 1685, would require fire alarm system designers in the state to hold National Institute for Certification in Engineering Technologies (NICET) Level 3 certification or higher. Being that there are only 147 persons certified in the state at this level or higher, the legislation would essentially prohibit at least 80 percent of existing private alarm contractors in Illinois from continuing to offer fire alarm design and installation services, says Kevin Lehan, executive director of IESA and manager of Public Relations for EMERgency 24 in Des Plaines, Ill. Lehan says he is confident these bills will not be called out of committee for a vote after the group’s testimony last week outlining the adverse effect of the proposed legislation. Duplicate licensure for alarm contractors Lehan says, with regards to SB 1495, the Illinois Fire Inspector’s Association reasoned that an increase in fire deaths in the state was cause for a change in who monitors fire alarms. However, Lehan and IESA disputed the statistics – and said that the bill, which refers to commercial fire systems only, is being associated with research specific to residential systems. "Everyone was on board and knew these measures would greatly hurt many member companies if allowed to go through.” “This is in no way, shape or form related to the activities of licensed alarm contractors. Those deaths occurred because the residence didn’t have a smoke detector or the batteries hadn’t been changed. Those deaths didn’t happen in a commercial facility. In addition, when you have a system connected and monitored smoke detector, the device does a regular analysis, and the dealer checks to make sure the system is online and operational. We were wrongfully linked to a statistic, and we explained this during the hearing process,” he says. Lehan says SB 1685 would basically duplicate the licensure for alarm contractors in Illinois, in place since January 1984. The National Fire Alarm and Signalling code According to Lehan, the overarching document followed and adhered to by licensed alarm companies in Illinois is NFPA 72, the National Fire Alarm and Signalling Code. “The way it works is that licensed alarm companies in Illinois send their fire alarm designs to their local Authority Having Jurisdiction, the AHJ reviews it, and can accept or reject the plans. Once accepted, the system is installed per NFPA 72. The AHJ inspects for NFPA 72 compliance and if the system passes, occupancy is granted.” “We continue to play defence, but our members came through. The alarm industry had 90 percent of the seats occupied in the committee meeting room, and we had about 60 people participating. The Illinois alarm industry spends a tremendous amount of money to make sure our legislative rights are protected. Everyone was on board and knew these measures would greatly hurt many member companies if allowed to go through.”
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