A new cybersecurity service brings professional 24-hour monitoring within reach of SMEs for the very first time. bluedog Security Monitoring, which has been launched by Freeparking.com founder Paul Lomax and cybersecurity expert Tim Thurlings, offers smaller firms the type of managed detection and response service previously only available to large corporates. Highly trained cybersecurity team The launch of bluedog comes as SMEs face increased pressure from customers, regulators and investors...
Palo Alto Networks has announced new enhancements to its comprehensive Security Orchestration, Automation, and Response (SOAR) platform, Demisto. Demisto v5.0 enables security analysts to tailor the way they visualise incident and indicator flows, allowing security teams to better manage and automate incident response. Key updates to Demisto v5.0 include - Reimagined User Interface - Brand new UI that streamlines global navigation while also enhancing the delivery of information within each...
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018...
Once again this year, macmon secure GmbH will be present at Europe's largest IT security trade fair with five partners and presents the following four main topics: macmon NAC in the new version 5.15.0 - secures corporate networks even more efficiently and comprehensively macmon NAC smart - the simple NAC solution for small and medium-sized enterprises (SME) macmon Past Viewer - the intelligent network look back macmon Switch Viewer - more network details for more security Network access...
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that it will unveil new headquarters in the City of London, in the autumn of 2019. The announcement follows a period of accelerated growth for Genetec in the United Kingdom, with a significant and sustained increase in EMEA revenues over the last five years. Some of the company’s flagship customers in the UK include the Royal Borough of Windsor and Maidenhead,...
Video analytics are undergoing a fundamental change in the market as machine learning enhances their accuracy while expanding their capabilities. But what are those expanded capabilities and how are they impacting the operation of security and video systems? We asked this week’s Expert Panel Roundtable: What new video analytics are having an impact in the market and how?
Traka Automotive, which boasts the UK’s most advanced networked key management solution for car dealers, has seen a 34 per cent rise in demand for its systems over the last 12 months and has now made 1,002 key management systems live in sales, service and PDI centres around the UK and Ireland. Traka Automotive electronic key management is proving a vital tool to aid productivity and security for dealerships looking for efficiencies by tightening systems and processes to help staff to be more productive. Key management system Access to Traka key cabinets is only given to authorised individuals using PIN codes or biometric fingerprint readers Access to Traka key cabinets is only given to authorised individuals using PIN codes or biometric fingerprint readers. Traka Automotive’s system enables all new vehicle details to be transferred automatically from a dealer’s management system into the new key management system as soon as they arrive on site. It now takes less than a minute for all key vehicle information (make, model, VIN, status, registration and customer details) to be assigned into the Traka Automotive system which powers the Traka cabinets. New sets of keys are then attached to an iFob which holds all vehicle information linked to those keys. This is then placed into a secure Traka key cabinet. Traka Automotive’s mobile app As soon as the iFob attached to a set of keys is slotted into the cabinet, an electronic record of cabinet and slot location, together with the identity of the key’s last handler, is made available to authorised users of Traka’s software via their desktops and mobile devices. Traka Automotive’s mobile app enables staff to find out which cabinet is holding relevant keys Traka Automotive system users have been able to access the system via Android and Apple iPhone or iPad smart mobile devices for several years now and this has helped dealers realise productivity gains faster still. Traka Automotive’s mobile app enables staff to find out which cabinet is holding relevant keys and where the vehicle is parked in seconds via their mobile device right there and then, rather than calling a desk-bound colleague, to raise the query - saving the business even more valuable time. Keeping track of keys As well as reducing incidents of lost or misplaced keys, Traka Automotive software saves time which is otherwise wasted searching for keys and vehicles. This is helping improve staff productivity and dealer profitability to the point where Return on Investment is achievable in as little as four months. Paul Smith, Director at Traka Automotive explains: “The current sales growth figures are a testament to the success of our key management system in providing a rapid, demonstrable benefit to our customers. Traka’s sales have increased by a third this year as more UK and Ireland businesses recognise the value of our system in keeping track of keys day in and day out and saving their staff time and therefore money – protecting tight margins.”
Everbridge, Inc., a pioneer in critical event management and enterprise safety software applications to help keep people safe and businesses running, announced a partnership with RiskBand, a provider of wearable, live-monitored safety devices for organisations and their workers. The alliance is part of Everbridge’s strategy to reach the broadest set of workers, including those that may not always have ready access to a mobile phone, such as a hospitality employee, in-home healthcare provider, or lone worker in the field. With the additional modality and simple access of the RiskBand wearable device, Everbridge is expanding its addressable market for protecting employees regardless of their physical location, whether inside the office, working remotely, or travelling the globe. Critical events such as assaults and active shooter incidents are threatening lives and causing major business disruptions. Fatal work injuries have increased over the last decade, with 5,147 occupational fatalities recorded in the U.S. in 2017. Emergency response strategy The rise in smart technology is drastically improving operations for businesses across the globe" This challenge is only magnified by an increasingly mobile workforce, as well as the prevalence of lone worker scenarios across multiple industries served by both Everbridge and RiskBand, including healthcare, banking, retail, energy and utilities, hospitality, and higher education. Designed for enterprise-level personal safety and security, RiskBand’s wearable devices bolster an organisation’s emergency communication and response strategy. A single push of a button provides two-way voice, user profile data, images, and geolocation, in near real-time to your organisation’s security operations centre. As part of the partnership, Everbridge will integrate its award-winning Safety Connection™ platform with RiskBand’s wearables, allowing both Everbridge and RiskBand customers to receive emergency messaging and provide detailed reporting of their location. The data from an employee’s RiskBand device is shared back to the Everbridge platform, allowing an organisation to deploy the appropriate emergency response. The rise in smart technology and connected devices is drastically improving operations for businesses across the globe, and bringing about new opportunities to keep people safe,” said David Meredith, CEO of Everbridge. Immediate access to phones The collaborative partnership will enable us to enhance employee safety through state-of-the-art wearable devices" “Our partnership with RiskBand is advancing our existing connected safety ecosystem, offering employees without immediate access to a mobile phone with a direct line for emergency communication that they can utilise anywhere.” As part of the expansion of that ecosystem, Everbridge is looking to introduce additional wearables into the marketplace, and integrate further with IoT devices, sensors, and smart building technology, all to better protect employees from an increasing array of workplace threats. "It is especially gratifying that a respected industry leader like Everbridge recognises the powerful solution of the RiskBand ARIES device and platform. We believe that this collaborative partnership will enable us to empower businesses to enhance employee safety through state-of-the-art wearable devices that are fully integrated with the most comprehensive critical event management solutions,” explained Jim Van Law, CEO and Co-founder of RiskBand. RiskBand will be fully integrated into Everbridge’s platform. Individuals attending the Global Security Exchange (GSX) conference next week in Chicago can visit the Everbridge Booth #124 to learn more about the joint offering.
A survey of UK GDPR decision-makers conducted on behalf of Egress, the provider of people-centric data security solutions, reveals that 52% of businesses are not fully compliant with the regulation, more than a year after its implementation. The survey also found that 37% of respondents had reported an incident to the ICO in the past 12 months, with 17% having done so more than once. Interestingly, the results showed that over half (53%) of mid-size companies had reported data breaches to the ICO in the past 12 months, compared with 36% of small companies and only 23% of enterprise organisations. Handling of sensitive data These figures indicate an evident gap in compliance performance among mid-size companies Similarly, a notably lower percentage (39.5%) of mid-sized companies reported full GDPR compliance compared with 56% of large and 51% of small companies. Taken together, these figures indicate an evident gap in compliance performance among mid-size companies. Other key survey findings include: Only half of decision-makers (48%) reported that their business was fully compliant 42% rated their organisation as ‘mostly compliant’ Over one-third (35%) said GDPR has become less of a priority for their organisation in the last 12 months Implementing new processes around the handling of sensitive data has been the greatest area for compliance investment in the last 12 months, cited by 28% of those surveyed Compliance investment priorities were then split across better auditing of what data is collected and why (18%), employment of a Data Protection Officer or other compliance personnel (18%), and new technology (17%). 7% said user education and training had been their biggest area of investment. Making GDPR a top priority We now appear to be seeing an ‘almost compliant is close enough’ attitude towards GDPR" A significant proportion (35%) of GDPR decision-makers said that the majority of compliance activity had taken place in the lead up to the May 2018 deadline and had since dropped down the priority list and remained less important. Only 6% said that the ICO’s recent high-profile announcements of its intention to fine British Airways and Marriott had subsequently shocked the business back towards greater awareness. While 70% of decision-makers surveyed said that their organisation felt very positively about GDPR, less than two thirds (62%) said their business had made GDPR a top priority over the past year. Tony Pepper, CEO, Egress comments: “Since the rush to meet last May’s deadline, we now appear to be seeing an ‘almost compliant is close enough’ attitude towards GDPR, with a significant percentage of decision-makers indicating that focus has waned in the past 12 months.” Taking necessary steps towards protecting data “The wait of more than a year between implementation and the first action taken by the ICO under GDPR seemed to lead to a perception outside the security industry that the regulation was ‘all bark and no bite’. Although the authority’s announcement that it intends to fine British Airways and Marriott such staggering sums sent shockwaves through the security community, it is concerning only 6% of organisations have taken action to avoid the full potential of the legislation. These announcements should definitely have acted as a clearer warning that organisations cannot risk compliance complacency.” “This is important for businesses in the small and mid-market segments, where our survey found lower compliance levels being reported. Although the ICO’s action to date has focused on two well-known enterprise organisations, GDPR demands compliance from businesses of all sizes and they need to take all necessary steps towards protecting data.” End-user education and training When asked about their single greatest area of compliance investments, decision-makers chose: Implementing new processes around the handling of sensitive data (28%) Better auditing around what data we collect and for what reasons (18%) Employment of a Data Protection Officer or other additional compliance staff (18%) New technology (17%) Implementing new procedures around incident reporting (8%) End-user education and training (7%) Security-related personal data breach incidents Over one-third of respondents (37%) have reported at least one incident to the ICO in the last 12 months Yet despite these investments, over one-third of respondents (37%) have reported at least one incident to the ICO in the last 12 months. According to analysis of ICO data, 60% of security-related personal data breach incidents in the first six months of 2019 were caused by human error. Pepper adds: “The majority of respondents (96%) acknowledged their organisation has made investments in GDPR compliance in the last 12 months, with implementing new processes the most common top priority. Yet despite this, we continue to see data breach incidents being reported and we know from the ICO that the primary cause is human error – so clearly strategies need to shift if we are going to turn the tide against data breaches.” Latest advances in security and DLP technology “Reliance on people to follow processes and protect data is only going to get organisations so far: people are always going to make mistakes or behave unexpectedly, and more must be done to provide a safety net that protects sensitive information.” GDPR is here to stay, and we’re only going to see more companies penalised for data breaches" “It’s positive to see that almost one-fifth (17%) of respondents are looking to technology as a way to mitigate breaches, but they must ensure these solutions tackle human error as the root causes of many of these incidents.” “They must look to the latest advances in security and DLP technology that can map a user’s behaviour to prevent the array of mistakes that put data at risk – from falling for phishing attacks that can lead to malware or stolen credentials, to misdirecting emails or attaching the wrong documents. GDPR is here to stay, and we’re only going to see more companies penalised for data breaches unless we’re able to overcome these issues.”
In a world where many electronic access systems offer greater convenience and flexibility than mechanical keys, what can really make the difference? Instead of being tied to mains electricity, what if one could carry the power with them? With a CLIQ wireless access control system, a battery inside each key powers all electromechanical CLIQ cylinders and padlocks. Authorised key-holders carry a single battery-powered key programmed with only their pre-defined access permissions. Keeping the solution’s power source independent of the locks and padlocks makes CLIQ management and operation more efficient. No need of cabling or electrical wiring Keys have a typical battery life of 5 years. When it is time to change the battery, anyone can do it. No expert needed, and no need to visit all CLIQ locks to reprogram or check their power. With CLIQ, all the power one needs is in their key. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the doorCLIQ locks have other advantages, too. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the door. There is no need for any invasive electrical wiring when one installs CLIQ key access control. And thanks to CLIQ’s menu of software options, one can decide how to manage users’ access rights. CLIQ Local Manager can administer their system via a local software installation; the CLIQ Web Manager runs securely in the cloud. ASSA ABLOY also offers a convenient Software as a Service solution option with round-the-clock support, maintenance and incident reporting as standard, and Service Level Agreements delivering data redundancy and up to 99.5% availability. eCLIQ wireless access system A fully electronic addition to the CLIQ portfolio, the eCLIQ wireless access system is built around secure microelectronics with AES encryption. Robust and durable, eCLIQ electronic cylinders are available for doors, cabinets, lifts, alarm boxes, machines and entrance gates. An integrated lubricant reservoir ensures they remain maintenance-free for up to 200,000 cycles. “This evolution of our award-winning CLIQ technology is already protecting businesses and public services across Europe,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Organisations in a range of sectors, and with differing building types – from Italy’s Creval Bank to University Hospital Frankfurt – have learned that eCLIQ provides the control and flexibility their premises need.”
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and medium businesses, and residential customers for the first time. Small and medium businesses have many of the same surveillance and security requirements as larger organisations. They need to identify and react to perimeter breaches in real time, and to automate footage searches to fast locate true events. Another example could be the security and protection for residential areas. Perimeter protection When the need to look into the security of a property arises, the first line of defence would be securing its perimeter. The idea is to prevent intruders from breaking in. However, conventional surveillance system may not do the job well enough. Conventional surveillance systems provide certain detection features enabled by video content analysis (VCA), such as motion detection, line-crossing detection and intrusion detection, but, would simply compound all event detections, triggering frequent alarms when an object is detected. This could be an animal, a shadow, or other natural movements – we call them false alarms. As a result, the need to spend time to investigate each one is very consuming, potentially delaying any necessary response and generally affecting efficiency. Video content analysis So being able to identify the real threats – the presence of a human or a vehicle – would greatly improve the accuracy of perimeter VCA functions. Hikvision’s hassle-free AcuSense technology can help achieve this goal, and give a cost-effective way to protect locations and assets. Employed with advanced VCA and deep learning algorithms, Hikvision AcuSense helps maximise security with efficient human and vehicle detection by categorising alarm information into human, vehicle, and other objects. With high accuracy, the system disregards alarms triggered by other objects such as rain or leaves, and delivers alarms that are associated with human or vehicle detection. Quick target search and detection Hikvision AcuSense has a “quick target search” feature that allows security personnel to find footage quickly Hikvision AcuSense has a “quick target search” feature that allows security personnel or local police to find footage quickly in the event of a security incident. This saves many hours rather than searching for footage manually. Now, re-imagine perimeter security systems armed with Hikvision AcuSense technology. Video surveillance is in operation when an intruder tries to sneak in on a windy and rainy day. The intruder probably thought such bad weather would do him a favor, as there are no witnesses near your house. But this is not the case. Effective intrusion detection The security camera incorporated with AcuSense precisely captures the intruder entering the front yard. At the same time, the home owner receives a message on their smartphone and view the video feeds. With this verified alarm, action can be taken straight away. Hikvision AcuSense prevents problems before they escalate into would-be emergencies. The fully-integrated video surveillance makes it easy for owners to see and capture important activity with video alerts, live feeds and 24/7 digital video recording – all easily viewed from your Hik-Connect app. Hikvision AcuSense key features: False alarm reduction – Reduces false alarms triggered by inanimate objects to a minimum, vastly improves alarm efficiency and saving costs; Quick target search – More efficient and effective file searching based on human and vehicle classification, preventing security personnel from having to search through footage manually; Strobe light and audio alarm – Wards off potential intruders by combining siren with flashing light.
March Networks, a global video security and video-based business intelligence solutions provider, is pleased to introduce new capabilities available in its powerful Searchlight software. Used by international banks and retail organisations to extract valuable information on customer service, merchandising, operations, compliance and more, March Networks Searchlight helps businesses improve performance and profitability. Integrating clear surveillance video, relevant business data and highly accurate analytics, the software also enables organisations to proactively detect fraud and theft and quickly review suspect transactions – reducing investigation times by as much as 90%. Searchlight software also enables organisations to proactively detect fraud and theft Searchlight software With the launch of this latest version of Searchlight, customers benefit from enhanced filtering and customisation features that make it easier to uncover losses and compare key performance indicators (KPIs) from multiple locations simultaneously. These new capabilities include: Expanded fraud/loss detection reporting. Users can now combine specific transaction types with associated point-of-sale (POS) or ATM/teller alarms to proactively pinpoint suspect incidents. A fraud investigator at a bank might set a business rule to report on all loan applications processed with no customer present, while a retail loss prevention manager may want to see all incidents where a no sale transaction is followed by the opening of a cash drawer. Users receive a list of all of their customised exceptions along with links to the recorded video so they can quickly scan through each incident and visually verify what occurred. Enhanced transaction pattern detection, which allows users to more precisely define suspect transactions by combining transaction types (e.g. withdrawals, deposits, voids, discounts or refunds) occurring within a set time interval. A retail employee voiding a transaction immediately following a cash transaction, for example, or someone conducting two ATM cash withdrawals below a set threshold within minutes might be committing a crime. This new Searchlight software capability helps investigators identify such theft and fraudulent incidents faster and provides clear video and data evidence to help them prevent recurring incidents from happening. People counting with employee filtering, through an integration with the latest FLIR Brickstream 3D analytic sensor, to provide highly accurate customer traffic data and sales conversion metrics. The feature uses a combination of Bluetooth Low Energy (BLE) technology and employee-worn tags to automatically identify and remove staff from customer counts, a process that can otherwise be manual or missing in today’s retail environments. Personalised reports that enable users to set and save ‘favourite’ dashboards incorporating data from multiple sites. The customised reports are ideal to help aggregate and compare KPIs, such as the location with the highest percentage of voids or returns, or the most transactions per day over a defined amount. Integrated video and data solutions “These latest Searchlight capabilities make it even easier for our banking and retail customers to uncover, analyse and compare data that’s critical to the success of their business,” said Dan Cremins, Global Product Management Leader, March Networks. “With more than a decade of experience providing integrated video and data solutions to these markets, we’re now focused on expanding the applicability of the data within an organisation, while constantly improving the user experience.” March Networks will showcase its new Searchlight business intelligence dashboards and reporting capabilities in Booth 1319 at the Global Security Exchange (GSX) Exposition, September 10-12, 2019 in Chicago, IL. March Networks is a globally renowned provider of intelligent IP video surveillance and business intelligence solutions. They provide technical expertise to enable organisations to realise the true power of integrated data and video. Headquartered in Ottawa, Canada, they are a global organisation with corporate offices located worldwide.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organisation looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organisation is safe from innovative cyber threats. Security solutions enterprises Organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organisations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organisations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analysing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognise we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organisation's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organisation’s defences, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organisation's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious behaviour Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organisations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behaviour on your network and can prioritise threats for SOC teams for faster remediation. In-depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organisations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organisations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organisations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioural analytics The solution can then know when to remove an adversary before a breakout occurs Behavioural analytics and machine learning capabilities identify known and unknown threats by analysing unusual behaviour within the network. These have the ability to provide an essential first line of defence, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organisations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organisation cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organisations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organisations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organisations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilised by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented cities with constant public event security needs. The public nature of these events increases risks of incidents with high-speed vehicles that put attendees in danger. Fortunately, there are three ways for public space managers to prevent casualty-causing collisions and further promote the use of local public areas. Developing an effective action plan When strategising how to react to an alert, think about what time of the year and time of day the event is occurring It is important to have a plan developed before an incident or accident occurs. Warning systems, utilising doppler radar and digital loop technologies, alert guards to abnormal vehicle velocity changes in the surrounding area. Managers of public areas should organise a meeting with public safety authorities and local agencies to discuss what must immediately occur when a high-speed vehicle is approaching a public event. When strategising how to react to an alert, think about what time of the year and time of day the event is occurring. Having such a reaction plan in place combines technology and strategic planning to ensure everyone is on the same page to effectively target a threat and promote overall event safety. Securing public areas Ideally, there will be no need to implement a well-conceived action plan. After all, taking preventive measures to secure public areas where events take place is important to keep people safe from accidental vehicle collisions and intentional attacks. Protect attendees by clearly separating pedestrian and vehicle locations using security devices such as – Barricades Portable barriers Bollards Install guard booths Avoid the risk of vandalism and theft, making sure people are safe when walking back to the cars at night by keeping parking areas illuminated with flood lights. Install guard booths with employees who monitor activity in the parking area and who are prepared to react if an alert is triggered. Furthermore, prevent accidental collisions by clearly marking the parking area with informative warning signs and using barricades to direct traffic. These three tips can be used by public area managers to promote security at the next community event. Additionally, the technologies used to secure an event can also be used as infrastructure for year-round security. Installing gates that shut when the public space is closed or using aesthetically pleasing bollards are steps any public area manager can take to promote community safety.
Gunshot detection today is part of more physical security systems than ever before, and many manufacturers are developing interfaces to the latest gunshot detection technologies. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform, Security Center. Thanks to this integration, police departments and security professionals will be able to receive more actionable information, gain rapid access and detailed location insights when a gunshot situation occurs. Cloud-based analysis software ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs, providing comprehensive outdoor coverage on campuses and in complex urban geographies. ShotSpotter sensors and cloud-based analysis software triangulate and pinpoint the precise location of each round fired within seconds, the number of shots fired and provide an immediate gunfire alert with an audio clip. Data capture form to appear here! Detailed incident data is immediately sent to SST’s Incident Review Center (IRC), a secure data processing and alert validation facility, where acoustics experts analyse the data and qualify the incident in real-time 24/7. Once validated, an alert is sent directly into Genetec’s Security Center, all in under a minute. Once the alarm is triggered within Security Center upon gunshot detection, operators can quickly access video and other related data surrounding the location of a gunshot alert, and immediately visualise it on Security Center maps, leveraging the dynamic visualisation capabilities of the Security Center Plan Manager. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform Gunshot identification software Stanley Security has announced a partnership with Shooter Detection Systems LLC (SDS), gunshot detection solutions provider. As an authorised dealer, STANLEY Security is now certified to sell, install and service SDS products and services. SDS’s Guardian Indoor Active Shooter Detection System combines acoustic gunshot identification software with infrared gunfire flash detection for a fully automated gunshot detection and alerting solution. The Guardian System immediately detects gunshots and simultaneously alerts building occupants The Guardian System immediately detects gunshots and simultaneously alerts building occupants and first responders within one second and with zero false alerts. Johnson Controls has announced that its exacqVision video management system now integrates with Databuoy Corp.’s ShotPoint acoustic gunshot detection and localisation system to speed response time and heighten the decision-making process for local responders during active shooter situations. Integrated security systems Johnson Controls has also released the Detect360 Active Shooter Response (ASR) system, combining reliable gunshot detection with notification technology to provide immediate warning when a gunshot is fired within a building. By providing early notification and precise location of the shooter, the ASR system gives occupants time to find safety and allows police and security personnel to mitigate the threat up to 60 percent faster. Detect360 ASR gives first responders information as it develops at the scene, including shot location, number of shots, location of the shooter in near real-time and the ability to remotely monitor the situation through integrated security systems. It also collects forensic information that can later be used by law enforcement. The system supports multiple integration options, including video feeds from existing CCTV and intrusion systems, mass notification systems, access control systems and panic button/manual initiation systems. Detect360 ASR gives first responders information as it develops at the scene Public safety access points Listed as one of the most important new technologies debuted at CES 2019 by the Wall Street Journal and NBC News, Safe Zone also showcased its Safe Zone Gunfire Detector (GFD) at ISC West 2019. Priced at $149 per unit, the Safe Zone Gunfire Detector combines infrared and sound detection technologies with immediate cloud-based data analysis that can analyse more than 3,000 data points of each loud noise that exceeds ambient levels by a certain threshold. The system determines the location of shots fired, the number of shots, and the type Utilising the data from multiple detectors simultaneously, the system determines the location of shots fired, the number of shots, and the type and calibre of gun being used. Within 10 seconds of the trigger pull, an alert is sent to Public Safety Access Points in the appropriate dispatch center, giving local 911 dispatchers all critical information on their computers. Reseller recruitment programme Shot Tracer has launched a reseller recruitment programme with a highly attractive on-boarding proposition for qualified dealers. Qualifying resellers can receive a Gunshot Simulator Kit valued at $1,000 when they commit to becoming a Shot Tracer dealer. Shot Tracer’s Eagle Gunshot Detection System easily integrates with virtually any security, alarm, surveillance and access system via contact closure – or wirelessly via IP integration. In fact, Shot Tracer gunshot detection sensors are as easy to install as a smoke detector, so there’s virtually no learning curve for installing dealers. The new Shot Tracer Reseller Recruitment Program includes an exclusive offer for installing dealers to receive a free Gunshot Simulator Kit, valued at over $1000, which is essential for demonstrating Shot Tracer Eagle Gunshot Detection sensors. Terms and conditions apply for qualifying resellers.
Video surveillance cannot address all the security challenges in education, but it is a valuable tool and among the least obtrusive options available. And the list of security challenges that video can address grows every day. Video systems can provide real-time monitoring of school premises and facilitate rapid response to incidents. New advances such as video analytics are currently underutilised in the education arena. Historically, video has been used as a forensic tool in the education market, providing critical information about an incident after the fact. But that generalisation is changing. Today, networking enables video images to be shared throughout a school system, travelling over existing networks, empowering a more centralised security management structure, and making video more valuable. In particular, higher education institutions are more likely to view live video, given the larger campuses, greater number of buildings, and more public areas where staff and students congregate. Challenges for securing a school environment Panoramic cameras are one tool to address challenges, as a single 360-degree camera can replace between 4 and 5 PTZ camerasMultiple challenges in the education market for security goods and services (from a video perspective) include wide open spaces that make securing schools with video surveillance cameras difficult since the vast amount of coverage required can be cost-prohibitive. Second, state and federal regulations must be taken into account and balanced with the need to protect student privacy. Finally, schools and colleges face dwindling budgets, which means security solutions must deliver more coverage and functionality, while also being cost-effective to deploy. Panoramic cameras are one tool to address these challenges, as a single 360-degree camera can replace between four and five traditional pan-tilt-zoom cameras, resulting in fewer cameras and more coverage – all at a lower cost for hardware and licensing. Data capture form to appear here! Intelligent cameras with video analytics Video surveillance with video analytics can be deployed to monitor areas at certain times of day. For example, once school starts, there shouldn’t be a lot of activity in the parking lot or in particular areas around the school. For these situations, intelligent cameras with video analytics can be used to detect activity in those areas of interest to alert school security that something may need their attention. Radar detection is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area. ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search The goal in a potentially dangerous situation is to speed up response times. The faster you’re able to detect something using technology, the faster you’re able to respond. Therefore, being able to identify something happening in a parking lot and alert school resource officers could provide 30 seconds or a minute head start for response, which can get the school into a lockdown situation and get first responders on site more quickly. Video cameras with low-light capability There are video cameras available with extreme low-light capability to see in near-dark or complete darknessIt’s been shown that using lighting at night can deter crime. However, it can be expensive to keep a building and grounds illuminated all night, every night. To mitigate these concerns and potential costs, there are video cameras available with extreme low-light capability that allows them to see in near-dark or in some cases complete darkness. This allows a school to save money by turning lights off while achieving a level of surveillance performance similar to daytime deployments. Facing above-average student incident rates and student disciplinary concerns at some schools, a school system in the United States sought to upgrade its video surveillance system to allow better local and remote monitoring in important areas. Avigilon high-definition cameras with self-learning video analytics and access control solutions were installed in 101 schools, and ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search. A deep learning artificial intelligence search engine can sort through hours of footage and allow operators to click on a button and search for all instances of a person or vehicle across all cameras on a site, quickly and efficiently.
Workforce management systems gather and analyse information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimises operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customisable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organisations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimised to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyse current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyse current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalise resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customisable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
Siemens Mobility and globally renowned mission critical communications (MCX or MCC) enabler, Softil have jointly announced an agreement that will see a range of next generation communications solutions come to market for use in Long Term Evolution-Railway (LTE-R) railways as well as Mission-Critical Push-To-Talk (MCPTT) metro applications like underground/tram buses, etc. Siemens Mobility adopts Softil's BEEHD client framework to bring best-of-breed mission critical communications solutions to LTE-R rail networks; solutions will also support the UIC's FRMCS strategy to build a Global Rail Traffic Management System for the entire rail industry MCX solutions The MCX solutions will support the Future Railway Mobile Communications Systems of the UIC The MCX solutions will support the Future Railway Mobile Communications Systems (FRMCS) of the International Union of Railways (UIC) to build a Global Rail Traffic Management System (GRTMS) for the entire rail industry, bringing significant economic and operational benefits and efficiencies to operators in the process. "The rail industry is at the forefront of the mission-critical communication revolution and GSM-R based systems have already been replaced by LTE-R solutions in Asia Pacific (APAC) and the trend is expected to widen across other markets in 2019/20," says Pierre Hagendorf, Softil's CEO. "With Softil's BEEHD client framework at the heart of Siemens Mobility's next generation LTE-R offerings, the rail industry will have a range of supremely reliable solutions packed with rich communication features." The new radio system for the Railway industry has to guarantee the interoperability with GSM-R while delivering on these three main areas: Critical communications - Secure voice communication between driver and signaller, provision for emergency and group calls, real-time video imagery for any occurring incidents and the intelligent bearer for European Train Control System (ETCS) and Automatic Train Operation (ATO) operation; Performance communications - Track condition monitoring, Connected Driver Advisory System (C-DAS), on-train telemetry, maintenance of non-critical infrastructure, non-critical real-time video, wireless communication for on-train-staff; Business communications - passenger information system, passenger entertainment and passenger communication connections. Siemens Mobility will enable existing GSM-R users to develop a migration plan that will enable all of the above. BEEHD client technology LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard "The rail industry is facing unprecedented challenges in handling increasing numbers of passengers and freight traffic loads," says Russell Clarke, General Manager, Mobile Communications at Siemens Mobility. "After careful analysis of market options, Siemens Mobility chose Softil's BEEHD client technology as the outstanding Software Development Kit (SDK) for our developers to build best-of-breed LTE-R communications solutions for the rail industry in the shortest timeframe." LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard. What sets the LTE-R technology apart from the currently used GSM-R is that it brings the full power of broadband networks including voice, video, text, images, location and more and not just simple voice. LTE-R technology The Softil BEEHD framework is LTE-R compatible and will enable Siemens Mobility's solutions to deliver stable voice as well as data communications on trains running at speeds in excess of 400km/h. LTE-R technology makes possible live tracking of a train and transmitting railroad information to engine drivers, and also enables multimedia-based group calling and SMS services on top of voice call services. Additionally, real-time group/individual communication is made possible between train engineers and control centers. BEEHD IP communications solution is a cross-platform framework designed for system integrators BEEHD IP communications Softil's BEEHD IP communications solution is a cross-platform framework (SDK) designed for chipset vendors, device manufacturers, system integrators, application developers and service providers looking to accelerate the development of IP-based voice and video over LTE (VoLTE, ViLTE and MCPTT/MCX) solutions. The quality of the award-winning SDK is unmatched within the communications industry and BEEHD was proven to satisfy all required key performance indicators (KPIs) set by the 3GPP MCX standard, as well as often even stricter KPIs required by global carriers and service providers.
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
AlertEnterprise Inc., the physical-logical security convergence software company, announced that its Airport Guardian software has been selected by Los Angeles World Airports (LAWA) as the new Identity Management and Credentialing System (IMCS) at Los Angeles International Airport (LAX). Airport Guardian cyber-physical security software will be deployed to deliver a new level of converged security, identity and access intelligence, and enhanced customer experience across IT, physical and OT systems. “At LAWA, we work hard to provide a high level of safety, security, and service for our customers, communities, and stakeholders,” said Aura Moore, Deputy Executive Director - CIO of LAX. “We’ve selected AlertEnterprise software as our new Identity Management and Credentialing System for its integrated, configurable, and futureproof design. This new system will enable us to improve security, enhance customer experience, minimise risk, and proactively enforce compliance for many years to come.” Ensuring real-time compliance With Airport Guardian software, LAX will be able to streamline and automate their entire badge lifecycle processWith Airport Guardian software, LAX will be able to streamline and automate their entire badge lifecycle process, from application to badge printing, and access provisioning. By automating core processes with role-based workflow and active policy enforcement, the airport can ensure compliance in real-time, which helps to eliminate costly auditing efforts. The deployment of Airport Guardian software will include a secure, web-based portal that will enable LAX personnel to manage employees, vendors, and visitors across their enterprise landscape. Applicants and Authorised Signatories will be able to start, save, and submit applications, including requesting access to critical areas that require additional approval. Streamline application processes With built-in schedule management, Airport Guardian software will help the LAWA Badge Office streamline application processes and enhance customer experience, including reduced wait times, and application status visibility to applicants and authorised signatories. The aviation content pack features DACS, STA, CHRC, Rap Back, and LMS integrations as part of the Airport Guardian software Airport Guardian software includes an aviation specific content pack comprised of Tenant Management, Incident Management, Asset Governance, built-in airport compliance, industry reporting, badge auditing, and process automation best practices. The aviation content pack features DACS, STA, CHRC, Rap Back, and Learning Management Systems (LMS) integrations as part of the Airport Guardian software. Airport Security Awareness training The Airport Guardian software’s powerful LMS integration feature is designed to assist LAX administration teams in tracking and enforcing mandatory training for personnel including active shooter, Airside Vehicle Operating Permit, and Airport Security Awareness training. “LAX is one of world’s premier and busiest airports, and we are thrilled that they have selected AlertEnterprise as part of their security modernisation and digital transformation,” said Ruby Deol, AlertEnterprise Chief Operating Officer. “Our game-changing approach of converged cyber-physical security is helping to make airports and critical infrastructure around the world more secure while creating a positive workforce and customer experience.”
St Peter’s School, Cambridge, is an independent, co-educational secondary school in New Zealand. With over 1,000 students, 450 students living on site, and approximately 350 staff, St Peter’s is one of the largest boarding schools in the country. Around the clock site security and facilities management is imperative to ensure safety and deliver optimum operational efficiency. St Peter’s originally contacted Gallagher more than ten years ago for main gate security and access control for their gymnasium to assist with facility hire. “We needed a system that was modular, discreet, scalable, SQL based, and that allowed us to add and retrieve information via OPC,” said Gareth Pryce, ICT Manager at St Peter’s School. Since installation, the scale of the Gallagher system has grown considerably. St Peter’s has now integrated the Gallagher Security solution as their building management system on an impressive scale and the return on this investment has been significant. Central management software solution In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving"Gallagher’s central management software solution Command Centre is utilised to control all aspects of facilities management at St Peter’s School. The Gallagher solution monitors and controls heating, lighting, air conditioning, PIR’s, windows, read status and doors open/closed within all St Peter’s rooms. The installation of smart electricity meters, which can identify and quantify savings, is being utilised to measure and report energy savings across the site. “In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving,” said Gareth. “Return on investment is being seen within 6 to 24 months of a complete solution being installed, dependent upon the type of heating system and the staff within the building.” As a direct result of the Gallagher installation, an additional saving for the school on plant investment has been identified. Specifically, this can be seen in an increase in the life span of air conditioning units due to their reduced usage and the removal of time clocks on site due to the system’s ability to control all individual systems. Monitoring swimming pool temperature Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complexSt Peter’s School’s continued commitment to fully utilising the capabilities of the Gallagher system is evident in their most recent additions of an indoor swimming pool facility and Junior School building. The Gallagher system for the indoor pool has been configured to monitor the pool temperature, humidity, chlorine and wind direction. Business rules have been added to deliver appropriate responses, including the determination of whether to engage extractor fans, increase water filtration, or open the windows for passive ventilation. With complete control over all systems, Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complex. An example of this can be seen in the way in which chlorination is monitored. Should the system detect a high level of chlorine in the water or atmosphere, windows are automatically opened for ventilation, the pump speed is increased to help restore chlorine levels in the water, and the access control system denies entry to the pool area until the monitors identify that the chlorine level has reduced. Integrating database with Command Centre St Peter’s has integrated their student database with Gallagher’s Command Centre software management platformSt Peter’s has integrated their student database – Synergetic – with Gallagher’s Command Centre software management platform, providing a single source of data and one central point of reference. This interface allows St Peter’s to create, update and remove individuals and their access groups within Synergetic and this information automatically updates the access control system. This ensures that any updates made in Synergetic are reflected in real-time in the Gallagher system, proving invaluable in terms of time efficiency, administration and reducing the margin for error. St Peter’s has an impeccable reputation for safety and security. Through the Command Centre platform, the school has managed to implement a highly efficient one-touch system to deliver enhanced site security for Assistance, Critical Incidents, and Full Site Lockdown. Contacting campus security team Utilising any computer on site, both staff and students are able to quickly and easily contact the campus security team for assistance including an escort to their car after hours. Controlled by Command Centre, an Assistance request sends an SMS and email to security personnel identifying through the access control system the name and exact location of the staff member or student. Selected personnel on site have system permissions to initiate a full site lockdown across the campus Again, utilising any computer on the campus, a Critical Incident can be registered in a single, simple, action. The system then alerts the Critical Incident team (including registered nurses, and staff trained in Critical Incident Stress Management) via SMS and email, providing information on the location where the incident has occurred. Initiating full site lockdown Selected personnel on site have system permissions to initiate a full site lockdown across the campus. This action can be achieved via any computer on site. Command Centre also sends an immediate notification to local police that the school is in lockdown. Simultaneously, all buildings across the site automatically respond to the lockdown by closing windows, locking doors, and initiating air conditioning to maintain the temperature. St Peter’s is committed to further reducing their carbon footprint through reducing energy use. During 2015, the school will invest even further control in their Gallagher system by installing heat recovery units which will eliminate the need for air conditioning at certain times of the year. “It’s about seamless system management,” said Gareth, “because of that control, we’ve experienced very real energy and cost savings.”
Village Roadshow Theme Parks (VRTP), Australia’s largest theme park operator, provides some of the most thrilling entertainment rides and slides available anywhere in the world. With its headquarters located on the Gold Coast, Australia’s holiday playground, it operates: Warner Bros. Movie World Wet ‘n’ Wild Water World Australian Outback Spectacular Sea World Paradise Country Sea World Resort and Water Park Over 5 million visitors per year, from families to thrill seekers, flock to this world of fun with action-packed shows and rides, marine and animal attractions, and adventure across seven large scale properties. Monitoring from Command Centre This enables monitoring from the Command Centre in the Gold Coast over all seven sites streamlining operationsWhen it comes to security, VRTP have always chosen access control and perimeter solutions supplier Gallagher as their long-term partner. A relationship that began in the mid-1980s, has grown to meet the expanding demands of each park. VRTP recently opened a new Wet ‘n’ Wild in Sydney, New South Wales, in December 2013. Two new parks based on Sea World and Wet ‘n’ Wild are currently under construction in Hainan, China. Wet ‘n’ Wild Sydney, opened to the public in December 2013, demonstrates Gallagher’s ability to extend security coverage across States, with its scalable and flexible solution. This enables monitoring from the main Command Centre in the Gold Coast over all seven sites streamlining operations. In the event of power loss from the main controller in the Gold Coast, Sydney sites have their own server backups to continue operations as normal. RFID wrists bands for staff access The model that VRTP and Gallagher have designed enables various operator levels to have separate divisions for creating cardholders. Different operator levels have authorised access to develop card holders for their sections. There are approximately 3,000 cardholders at all parks and growing. Wet ‘n’ Wild Sydney is the first Village Roadshow park to deploy staff RFID wrists bands that give them access to areas restricted by the public. Command Centre technology has given VRTP total site security across all parks VRTP’s guard workforce has been complimented by the Gallagher system working seamlessly together. Command Centre technology has also given VRTP total site security across all parks; within a year saving park operations approximately 20 hours a day in labour costs. Better visibility of services Gallagher delivers building automation and control through a high-level interface that provides strong communication between Gallagher Command Centre and the theme parks’ building systems. This has enabled integration to seven main panels and sub panels across the group giving security staff better visibility of all services, at all times. Efficiencies in alarm generation have improved with automatic escalation to the necessary staff member in a timely manner. Key industry challenges Health, safety, risk mitigation, and public relations Preserving assets and ambience Using integration to save costs and improve security efficiencies Gallagher technology used Gallagher Command Centre Gallagher T-Series Access Control Readers Gallagher high level video integration – more than 250 cameras Protection of marine animals Gallagher’s integrated security solution provides continuous surveillance across the parkAnimal safety and care is critical. Sea World is Australia’s premier marine park, with over 25 hectares (55 acres) of land. With a range of dolphins, seals, sharks, polar bears, and other marine life – their safety, and the reputation of Sea World, must be preserved. This also includes protecting Australian Outback Spectacular and Paradise Country animals and wildlife. Alongside video and alarm integration, Gallagher manages all primary entry points into parks. Once inside the parks, it manages restricted zones which include secured enclosures, particularly important for Sea World. Gallagher’s integrated security solution provides continuous surveillance across the parks, capturing any incidents which may occur on site. This is particularly important for Wet ‘n’ Wild water park which faces increased risk due to the nature of the environment. Wet ‘n’ Wild has been one of the group’s most successful theme parks with a growing attendance of approximately 1 million visitors every year. Investing in robust integrated system The VRTP security team has the ability to monitor and control from one locationVRTP are continually looking for ways to improve park operations, infrastructure, and processes to meet the needs of visitors and staff. With security taking a precedence in the last five years, VRTP made the decision to invest in a robust integrated system that to the public eye would go unseen. Gallagher’s strong history of service and the scope of their integrated security solutions gave VRTP confidence in selecting Gallagher for their upcoming internal infrastructure developments. With 250 cameras located discretely around all seven of VRTP’s properties, integrated back to the central control platform Gallagher Command Centre, the VRTP security team has the ability to monitor and control from one location. Intruder alarm management solution The integrated system plays an important role in securing the site overnight from would-be intrudersIn the Village Roadshow Studios, much importance is placed on securing assets, and protecting the privacy of high-profile guests. The Studios have attracted projects with a combined budget of around 2.5 billion dollars. There are eight large sound stages covering 10,844m2 (116,727 sq. ft), confirming it as one of the largest studios in the Southern Hemisphere. With intellectual property and assets that must be protected, the Gallagher 24-hour camera integration and intruder alarm management solution play a key role in protecting staff, visitors, and monitoring employee cash handling and service. The integrated system also plays an important role in securing the site overnight from would-be intruders. Duress alarm monitoring is a central integration used by security staff with 70 alarm zones across all parks. In the event of an emergency, a wireless help-call system can identify back to the Command Centre the name, description, and location via a detailed site plan for each park. This is a vital security element for protecting captive mammals and animals, and IT infrastructure.
The high-performance Predator Ultra HD PTZ video surveillance camera from UK CCTV manufacturer, 360 Vision Technology, has entered service at the National Coastwatch Institution’s (NCI) Felixstowe lookout station, to help protect lives along the coastline of the River Deben estuary. Felixstowe Coastwatch is a charity funded, volunteer-based organisation with over 50 highly trained volunteers available to man lookout shifts. It’s also part of the NCI, a voluntary organisation established in 1994 to restore a visual watch along UK shores, after many small Coastguard stations had been closed. Maritime navigation Felixstowe Coastwatch took over operations at the Lookout in April 1996 Under Felixstowe Coastwatch’s territory is the Deben estuary, whose treacherous shifting shingle banks and bar can present quite a challenge for maritime navigation, as Ian Clarke of Felixstowe Coastwatch explains: “Half of all call outs from the RNLI Harwich Lifeboat Station during 2016/17 were to attend incidents in this area, so it was clear that additional observation of the area would be beneficial and help to make it safer.” Felixstowe Coastwatch’s Lookout is built on top of Martello Tower ‘P’, one of the famous ‘Martello Towers’, built in the early 1800s as a defence against a possible invasion by Napoleon. The first lookout was originally built by HM Coastguard (replaced in 1979 by the current structure), who operated the Lookout until 1994. Felixstowe Coastwatch took over operations at the Lookout in April 1996. Experiencing CCTV cameras “Originally, the first idea to tackle the maritime issues at the River Deben estuary was to build an additional lookout tower,” says Ian. “That would have been a prohibitively costly exercise for a charity-based organisation. However, after a visit to the NCI Station at Portland Bill, I was inspired by the use of CCTV there and interested to establish if video surveillance could be deployed to monitor the remote Deben estuary from our existing lookout station.” “The first task was to experience CCTV cameras in action, so we visited the Port of Felixstowe, the Felixstowe Town CCTV system and the Great Yarmouth Port Authority, where we saw the 360 Vision Predator in action. Impressed by the quality of its images, I contacted 360 Vision Technology for a demonstration, at which we were able to record video from the proposed location of the camera mast.” Comprehensive business case 360 Vision Technology had just launched their Predator equipped with a 40x optical zoom" “After the demonstration of the camera’s capability, I was able to prepare a detailed report to our trustees, setting out a comprehensive business case as to why a CCTV camera would offer the best solution to the issues we were facing at the mouth of the River Deben. I was able to use the recorded footage of the demonstration to produce a video highlighting the impressive capability of the imaging technology.” From Ian’s report, approval of the project was granted and the 360 Vision Predator Ultra HD was installed by STC Solutions Ltd, after funds were raised from council-allocated budget and fundraising events organised by Felixstowe Coastwatch volunteers. “When we placed the order, 360 Vision Technology had just launched their Predator equipped with a 40x optical zoom,” Ian continues. Wireless transmission solution “This was an important factor for us, as the entrance to the River Deben is expansive, and identifying vessels and individuals there would be greatly assisted by the optical zoom of the 360 Vision Predator camera.” With no line of sight from the camera to the lookout tower, an innovative wireless transmission solution was employed, using a belfry tower at a midway point in Felixstowe, where the signal is relayed to enable control and recording of the high definition images back at the lookout station. “Now operators can view superb live images of the River Deben, to confirm the identity, position and situation of vessels in the mouth of the river and if necessary, contact HM Coastguard if we observe any problems,” Ian explains. Seamless ONVIF integration Thanks to the broad integration capability of 360 Vision’s Predator Ultra HD, all surveillance video is archived for retrospective investigation, and controlled via a QVIS Viper NVR recorder. In addition, seamless ONVIF integration into Cambridge Pixel’s ‘RadarWatch’, a flexible client display application for radar display and target tracking, allows Felixstowe Coastwatch’s operators to set up virtual tripwire lines across dangerous areas of the river and shallow waters close to the main shipping channel. The trip alarms instantly alert operators and provide immediate verification of a vessel’s precise location Once crossed by a vessel, the trip alarms instantly alert operators and provide immediate verification of a vessel’s precise location, along with high-definition visual verification from the Predator camera. Also displayed as an overlay on screen, via the Predator Ultra camera and Cambridge Pixel technology integration, is Automatic Identification System (AIS) ship transponder information for each vessel, including a compass bearing supplied by the Predator camera’s head, which indicates which way the camera is pointing. Innovative installation “This means we can instantly identify and position any specific vessel we’re seeing with the camera,” says Ian. “We can also view the banks of the river and its beaches, to ensure that no members of the public are in danger.” Taking advantage of 360 Vision Technology’s any colour and any finish design offer, the Predator Ultra camera was supplied in a Marine Grade white paint finish, and along with its powerful 40x zoom lens, is equipped with a ½” Ultra camera module to ensure maximum imaging performance, even in low-light conditions. This innovative installation has been so successful that Felixstowe Coastwatch are currently looking at other areas of the coastline where high-definition 360 Vision Predator Ultra HD cameras could assist with their daily operations, to protect the public and maritime traffic.
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
Cybersecurity has become the ultimate buzzword in the physical security market. And it also represents one of the industry’s most intractable challenges. Several years ago, the problem with cybersecurity was lack of awareness among physical security practitioners. It’s now safe to say that awareness has increased. Everyone today talks about cybersecurity, but has it helped the larger problem? We asked this week’s Expert Panel Roundtable: Is greater awareness helping to increase the cybersecurity of physical security systems?
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?