Biometric Security

Developing solutions for everyday challenges – that’s the task product developers face over and over again. Yet it’s not just the solution itself that is important, it’s also the user-friendliness that counts. The International Design Centre Berlin (IDZ), an independent institution with more than 50 years of experience, founded the UX Design Awards in 2015 to recognise special achievements in the area of user-friendliness, or other words, user experience. D21x series DoorBird is pleased about the IP video door stations from the D21x series being nominated for the upcoming award ceremony. The D21x series features a variety of innovative modules, customisation options, and elegant design, meaning it offers noticeable added value by significantly optimising both the safety and aesthetics of the home environment for the user.  As a smart door communication solution, it also enables a maximum degree of flexibility: Nobody has to be physically present in the home to grant access to a building or property or to communicate with delivery persons and parcel carriers at the door. An app allows users to do all of this easily while out and about. DoorBird has even expanded the access options with the latest D2101TFV model: The touchless call button makes it possible to access facilities with high visitor traffic, such as kindergartens, hospitals, or nursing homes, in a hygienic manner. UX Design Awards The UX Design Awards are handed out twice a year and winners are decided via a multi-stage selection process. However, it’s not just the experts who decide who wins. An audience vote is also part of the process, allowing everyone to select their favorites from the nominated parties.

Brothers Fire & Security has been selected as a preferred vendor for the State of Minnesota to furnish and install and service card access control systems for all its buildings. This accomplishment reflects their unwavering commitment to providing the highest quality fire alarm, fire sprinkler, and now access control system services to their communities throughout Minnesota. Strengthening security across Minnesota Brothers Fire & Security will be eligible to provide cost-effective access control solutions Through this contract, Brothers Fire & Security will be eligible to provide cost-effective access control solutions to various state agencies, including the Minnesota Pollution Control Agencies, Minnesota State Colleges and Universities (MNSCU) and the Minnesota Department of Natural Resources. Their team is equipped with the expertise and experience necessary to design, install, and maintain access control systems that meet the specific needs of each client. Brothers Fire & Security selected as preferred vendor This selection reinforces their dedication to exceeding industry standards and fostering lasting partnerships with their clients. They are honoured to be recognised by the State of Minnesota and look forward to working collaboratively to enhance security measures across state agencies.

Matrix is excited to present its security products and solutions at Hotel Le Méridien, New Delhi, during the 5th edition of Rail and Metro Technology Conclave, 2024.   Network cameras Matrix is the first Indian company to offer RDSO 6.0-compliant network cameras for Indian Railways. Matrix network cameras have been certified by the STQC, Delhi lab for adhering to the OWASP ASVS 4.0 L2 standards required by RDSO for cybersecurity compliance.  Cybersecurity compliance Matrix experts will discuss their cutting-edge IP Video Surveillance, Access Control, and Time-Attendance solutions Matrix network cameras are designed to ensure that the data gathered by these cameras is secured against cyber threats at the time of transmission and storage, protecting critical passenger video data.   At the event, Matrix experts will discuss their cutting-edge IP Video Surveillance, Access Control, and Time-Attendance solutions, especially suited to the Metro Rail Systems.   Ruggedised IP camera Matrix's newly launched ruggedised IP camera, which is EN50155 compliant, will be highlighted. Engineered to withstand vibrations and shocks, these cameras are tailor-made for the demanding environments of railways and roadways. Matrix ruggedised IP cameras redefine surveillance in transportation, offering impeccable video quality, exceptional low-light sensitivity, and versatile monitoring capabilities for rail and road applications. They ensure crystal-clear footage even inside fast-moving vehicles, setting a new benchmark in surveillance technology for dynamic industries.  Bullet and dome IP cameras Furthermore, Matrix will discuss its existing line of Project Bullet IP cameras, and Project Dome IP cameras, specifically designed for large-scale organisations. These cameras are RDSO 6.0 ready and offer high-resolution imagery for enhanced clarity and protection.  COSEC ARGO FACE Its deep learning algorithm ensures swift identification in under 0.5 seconds, with a user capacity of 50,000 In the domain of Access Control and time attendance, Matrix experts will discuss COSEC ARGO FACE, an intelligent door controller featuring high-speed face recognition technology.  With cutting-edge features such as Adaptive Face Recognition, Face Liveness Detection, and Mask Compulsion, this device addresses evolving security threats. Its deep learning algorithm ensures swift identification in under 0.5 seconds, with a user capacity of 50,000, providing organisations with top-tier security.  COSEC VEGA FAXQ210 Matrix experts will also discuss COSEC VEGA FAXQ210, a groundbreaking embedded Linux-based AADHAAR-enabled biometric attendance device, registered on the AEBAS Server. With authentication in under 1.5 seconds, it seamlessly verifies users through their AADHAAR number stored in the smart card and fingerprint. This device offers reliability, convenience, speed, and data security, empowering government organisations to optimise workforce productivity.  Railway and metro solutions Matrix eagerly anticipates presenting its advanced security solutions tailored for Railway and Metro systems at the upcoming Rail and Metro Technology Conclave.  Kaushal Kadakia, Marketing Head, Matrix, remarks, "The Rail and Metro Technology Conclave is an ideal venue for us to present our specialised security solutions for Indian Railways and Metro Rail Systems. We are eager to connect with key government decision-makers to discuss potential collaborations and advancements in Railway and Metro security."

Invixium, a global major in biometric access control, workforce, and visitor management solutions, proudly announces its acquisition of US-based Triax Technologies (Triax). This strategic acquisition expands Invixium’s portfolio with Triax’s AI-based RTLS (Real-Time Location Systems) and connected worker solutions, designed to improve worker productivity and equipment utilisation. With this move, Invixium broadens its scope beyond entry-point access control to address the complex daily challenges within critical infrastructure and industrial worksites such as oil and gas, manufacturing, construction, chemical, mining, and energy. Innovative solutions "We’ve identified more real-world problems to solve," said Shiraz Kapadia, CEO & President of Invixium, adding "This acquisition highlights our commitment to delivering innovative solutions that address our customers’ health, safety, security, and productivity demands for their sites." Shiraz Kapadia continues, "With the addition of Triax, we now offer comprehensive end-to-end solutions - from secure entry points to the entire operational environment. This bold step marks a pivotal advancement in our growth strategy." Internal IT infrastructure The system utilises wearable tags to collect and transmit data to cloud-based software Triax’s flagship connected worker solution, Spot-r, is an innovative non-GPS platform featuring a patented and scalable mesh network, compact hardware, and actionable dashboards. The system utilises wearable tags to collect and transmit data to cloud-based software delivering near real-time insights.  The rugged, easy-to-deploy solution operates on an independent network, bypassing internal IT infrastructure. The software dashboards and AI-based analytics help industries identify and eliminate productivity pinch points, track equipment usage efficiently, and reduce emergency response times, thereby enhancing overall site safety and operational efficiency. Invixium’s established portfolio "Triax’s labour productivity and workplace safety platform perfectly complement Invixium’s established portfolio of biometric access solutions and services," stated Scott MacDonald, Chairman of the Board at Triax Technologies. He adds, "I am confident that Invixium will continue to enhance the combined solutions and expand their impact, driving significant value for our collective industrial customers and stakeholders." New standards in industrial safety The technologies of Invixium and Triax will help organisations minimise unauthorised access risks and streamline operations, setting new standards in industrial safety and efficiency. With proven ROI from Triax solutions, including significant labour savings through increased time on tools and reduced injury claims, Invixium is poised to transform industrial operations globally. Invixium is committed to a seamless integration process, ensuring service continuity and introducing a broader spectrum of technologies to address the evolving demands of the customer base of both companies. The financial terms of the acquisition have not been disclosed.

Codelocks has introduced the CL5000 NetCode® which adds Codelocks’ time-sensitive code functionality, NetCode®, to its best-selling, heavy-duty CL5000 access control solution for high-traffic areas. Added benefits Launched in 2004, the original CL5000 has stood the test of time over the last 20 years. The addition of NetCode® technology takes the CL5000’s solid build, ease of installation and operation, and low maintenance features to the next level with the added benefits of temporary, time-sensitive access codes that provide increased control. New CL5000 NetCode® The new CL5000 NetCode® is ideal for heavy-duty, high-traffic areas where the customer needs the flexibility The new CL5000 NetCode® is ideal for heavy-duty, high-traffic areas where the customer needs the flexibility and convenience of remote access and the ability to grant or revoke entry from a distance via the Codelocks Connect Portal. Joanne Milne-Rowe, Sales Director at Codelocks said, “Adding Codelocks NetCode® Technology to the strengths of our best-selling CL5000 lock gives customers the ability to grant temporary access codes to remote locations." Remote access control management "NetCodes® can be issued with a specific start date, time, and duration that will expire automatically, for complete access control. So, an authorised person can access a location unaccompanied, on a specified date and time for a specified period."  “This version of the long-established CL5000 is particularly useful where someone needs temporary access. That’s the case at US-based Cage Riot Studios. They use the CL5010 NetCode® model to effortlessly and remotely manage access control for the musicians and artists who use its recording and rehearsal studios." BS EN1634-1 The CL5000 NetCode® lock comes in a Brushed Steel finish, and it is available in different models "The musicians book a time slot through Cage Riot Studio’s website, and the studio manager logs into the Codelocks Connect Portal to create a one-time access code for the booking. The code is emailed to the musicians, who have hassle-free self-service access to the space.” The CL5000 NetCode® lock comes in a Brushed Steel finish, and it is available in different models such as a panic kit, mortice latch, and mortice lock. Codelocks Fire Kits can be fitted to latch models for 30- or 60-minute fire doors and are tested by BS EN1634-1. A Solid Black finish will be available later in 2024. Hassle-free operations Suitable for internal and external use, Codelocks’ CL5000 NetCode® electronic locks are powered by 4 x AA batteries and are straightforward to install or retrofit. Operation is hassle-free and there is no need for complex wiring. Up to 80 User Codes are available and access is via code, NetCode® or override key.

Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions announced that Heathrow Airport’s multi-year investment in Genetec solutions is enabling them to continuously innovate and transform operations. The joint effort provides Heathrow with a unified view across large-scale airport operations that is securing people and assets, bringing efficiency, and enhancing the passenger experience while ensuring data privacy and cybersecurity compliance. London Heathrow London Heathrow is Europe’s busiest airport, handling approximately 80 million passengers and 14 million tonnes of goods annually. Over 76,000 employees work around the clock to ensure the airport’s smooth operations across its 1,227-hectare site, including maintaining passenger flow, securing the premises, and managing over 1,300 daily take-offs and landings for 89 different airlines. Genetec Security Centre Genetec solutions are used to monitor over 150 km of baggage belts and facilitate the daily entry and exit Heathrow initially deployed Genetec Security Centre to bring all of its IP security systems onto one unified platform. What began as a 2,000-camera deployment in 2016 has since more than quadrupled in size, incorporating everything from video and access control to LIDAR, analytics, numberplate recognition, and more.  Genetec solutions are used to go far beyond security. For example, Genetec solutions are used to monitor over 150 km of baggage belts and facilitate the daily entry and exit of over 150,000 vehicles. Passenger management “We’re essentially running a small city operation that happens to be called Heathrow,” explains Danny Long, IT Product Owner for physical security products at Heathrow. “Alongside the traditional airport security functions, we’re responsible for the monitoring of roads, retail space, three train stations, a bus terminal, offices, a church, fuel stores, a high voltage electrical network, and all the other associated infrastructure that maintains passenger flow.” Customised dashboards Some operational staff are given the tools to monitor passenger flow and are automatically notified Genetec Security Centre supports 90 different stakeholder groups working across 110 distinct control rooms, all of whom have different needs and access rights. Customised dashboards enable individual teams and third parties, such as police, government agencies, airlines, and retailers, to focus on their specific tasks. For example, some operational staff are given the tools to monitor passenger flow and are automatically notified when security queues grow too long. Meanwhile, colleagues in IT don’t see camera feeds. Instead, they have access to system health dashboards that notify them of devices that have fallen offline or require software/firmware updates.  Area identification “The joy of working with London Heathrow is that the team is constantly striving to put our system through its paces and identify new areas where it can add value,” states Simon Barnes, Director of Business Development, Genetec, Inc. “While our software is configured to their requirements at the time, once in the field, new requirements emerge, and we have to adjust to their reality." Workable solutions “My job is to translate business requirements into workable solutions and Genetec provides me with the valuable tools with which to achieve that,” concludes Long. “Our experience with Genetec has been very positive. We’re only looking to expand in terms of the size and usage of the system.”

As city managers, law enforcement agencies, and first responders face mounting pressure to combat crime and respond to emergencies with limited resources, real-time crime centres empowered by a new generation of data-driven technologies are emerging as an effective force multiplier.  Real-time crime centres Real-time crime centres (RTCCs) serve as centralised hubs where dedicated personnel leverage pioneering-edge technologies to analyse diverse data streams and provide critical support to law enforcement and emergency operations. These 24/7 facilities are transforming how agencies gather, process, and act upon information, enabling more proactive and efficient policing strategies.  The core functions of RTCCs  These centres provide officers with unprecedented situational awareness and real-time intelligence At their core, RTCCs are tasked with three primary objectives: enhancing safety, facilitating identification, and supporting apprehension. By integrating data from a wide range of data sources, these centres provide officers with unprecedented situational awareness and real-time intelligence.  Integrated data approach This integrated data approach allows RTCCs to alert officers to potential threats, quickly identify suspects, and guide responders during critical incidents. For instance, in the event of a robbery, RTCC operators can rapidly search camera and licence plate data to track suspect vehicles, significantly improving the chances of a swift arrest.  According to the Bureau of Justice Assistance at the U.S. Department of Justice, the mission of an RTCC is to centralise a broad range of current and evolving technologies, coordinate sworn and non-sworn human resources, and direct the attention to high-crime areas, active crimes in progress, high-profile or highly recidivistic offenders, and large-scale public events that may require law enforcement presence or response.  The technology powering RTCCs  The effectiveness of an RTCC hinges on its ability to seamlessly integrate a wide array of technologies: Open Platform Video Technology: At the heart of many crime centres is an open platform video management software (VMS) that serves as the central nervous system, unifying diverse data streams into a cohesive operational picture. By leveraging open APIs and SDKs, the VMS can incorporate a wide range of cameras, sensors, and analytics tools. This data-driven approach to video technology enables seamless alert distribution to both the RTCC and field officers via mobile applications.  IP Camera Networks: The eyes of an RTCC, these systems combine fixed, PTZ, multi-sensor, thermal, and other specialty cameras to provide continuous city monitoring. Strategically placed throughout urban areas, cameras offer comprehensive coverage of critical locations such as transportation hubs, commercial districts, and high-crime zones. This network forms the foundation for real-time monitoring and incident response.  Sensor Arrays: Beyond visual data, RTCCs employ various sensor technologies. Acoustic sensors can detect sounds such as gunshots, shouts for help, breaking glass, and other sounds instantly alerting officers and cueing nearby cameras. Environmental sensors monitor air quality for gasses, smoke, and other non-visible hazards.  Licence Plate Recognition (LPR): LPR systems act as a force multiplier, continuously scanning for vehicles of interest. By generating real-time alerts for stolen or wanted vehicles, these systems significantly enhance the ability to track suspects and recover stolen property, contributing to reduced auto theft rates.  Aerial Surveillance: Many RTCCs incorporate drone technology, providing on-demand aerial perspectives of developing situations. This capability is particularly valuable for monitoring large-scale events, assessing natural disasters, supporting operations in hard-to-reach areas, and serving as a powerful first response for crime scene situational awareness.  AI-Powered Analytics: At the heart of many RTCC operations are sophisticated AI algorithms that analyse video data in real-time. These systems can identify a range of suspicious activities, from unattended packages to unauthorised intrusions. By rapidly processing vast amounts of video data, they help operators focus on potential threats and anomalies.  Geospatial Mapping: To make sense of the influx of data, RTCCs rely on advanced mapping software. These tools visualise events, alerts, and data streams geographically, allowing operators to quickly identify patterns, clusters of activity, and relationships between incidents.  Database Integration: RTCCs maintain direct connections to various law enforcement databases, including local, state, and federal resources like the National Crime Information centre (NCIC). This integration allows for rapid background checks and threat assessments, providing crucial context for ongoing operations.  Cloud Infrastructure: The scalability and flexibility of cloud computing are revolutionising RTCC capabilities. Cloud and hybrid solutions offer secure, off-site storage and facilitate easy data sharing between agencies. This approach not only reduces initial costs but also allows for incremental upgrades, making advanced RTCC functionality accessible even to agencies with limited budgets.  Real-world impact  RTCC operators tracked shooting suspects via camera feeds, guiding officers to their location The proliferation of RTCCs across the United States with over 80 centres in operation speaks to their proven effectiveness. Cities that have implemented these high-tech command centres are reporting significant improvements in response times, clearance rates, and overall public safety.  Real-time surveillance In Winston-Salem, North Carolina, the local RTCC leverages over 1,300 live video feeds to provide real-time surveillance across the city. This extensive network, combined with gunshot detection technology and licence plate readers, has already demonstrated its value. In a recent incident, RTCC operators were able to track shooting suspects via camera feeds, guiding officers to their location for a quick apprehension.  Video analysis by RTCC Similarly, Newport News, Virginia, saw an immediate impact after launching its RTCC in 2021. The centre has played a crucial role in solving homicides caught on video and rapidly closing a series of carjacking cases.  These success stories underscore the game-changing potential of RTCCs when it comes to solving crimes and gathering evidence. In Memphis, Tennessee, video analysis by RTCC detectives helped identify a shooter in custody following an incident at a community basketball court even when no witnesses had come forward.  Identifying suspects with RTCC Officers and analysts can view street and body camera footage to monitor crowds at parades The Jackson Police Department in Mississippi has seen similar benefits since building an RTCC in 2019, part of a broader effort that included deploying 100 cameras and 271 body cams. Officers and analysts can view street and body camera footage to monitor crowds at parades and other events. During pursuits, the cameras provide extra surveillance, allowing officers to identify suspects or witnesses to help solve crimes.  Enhancing crime mitigation and emergency response  While RTCCs have proven their worth in responding to active incidents, their true potential lies in proactive crime prevention and enhanced emergency preparedness. By leveraging advanced analytics and integrated data sources, RTCCs are evolving into powerful predictive tools for law enforcement.  Pattern recognition algorithms For instance, pattern recognition algorithms can analyse historical crime data alongside real-time video feeds to identify potential hotspots for criminal activity. This allows law enforcement to strategically deploy resources, increasing visible presence in high-risk areas before crimes occur. Similarly, anomaly detection systems can alert RTCC operators to unusual behaviors or suspicious activities, enabling early intervention in potentially dangerous situations.  Asset and property protection, automated alerts RTCCs can monitor critical infrastructure, government buildings, and other high-value assets 24/7 Asset and property protection is another area where RTCCs excel. By integrating with access control systems and using AI-powered video analytics, RTCCs can monitor critical infrastructure, government buildings, and other high-value assets 24/7. Automated alerts for perimeter breaches, unauthorised access attempts, or suspicious objects left in restricted areas allow for an immediate response, significantly enhancing security postures.  Emergency response and preparedness In terms of emergency response and preparedness, RTCCs serve as vital command and coordination centres during crises. Whether facing natural disasters, major accidents, or other large-scale emergencies, RTCCs provide a centralised hub for information gathering and dissemination. Real-time video streams from affected areas, combined with data from environmental sensors and emergency service communications, allow for rapid situational assessment and coordinated response efforts.  Post-incident investigation and analysis RTCCs can also play an active role in post-incident investigation and analysis. The ability to quickly compile and analyse vast amounts of data from multiple sources can significantly accelerate case resolution and help identify patterns to prevent future incidents. As RTCCs continue to evolve, their capacity for integrating diverse data streams and leveraging advanced analytics positions them as indispensable tools in modern law enforcement strategy.   The future of technology-driven policing  The integration of artificial intelligence and machine learning promises to enhance video analytics As RTCCs continue to evolve, they are likely to incorporate even more advanced technologies. The integration of artificial intelligence and machine learning promises to enhance video analytics capabilities, enabling faster and more accurate threat detection. Additionally, the expanding use of drones, subject to FAA regulations, could provide RTCCs with cost-effective aerial surveillance options.  Effective and ethical operations However, the implementation of RTCCs is not without challenges. Agencies must navigate issues of privacy, data security, and community trust. Ongoing training for personnel and careful planning is essential to ensure these centres operate effectively and ethically.  Data-driven approach Despite these hurdles, the trend toward technology-driven policing shows no signs of slowing. RTCCs represent a shift from reactive to proactive law enforcement strategies, offering a data-driven approach to crime prevention and response. As these centres become more prevalent, they will play an increasingly vital role in helping agencies maximise their resources and make informed decisions, ultimately contributing to safer communities for all. 

Choosing the appropriate fingerprint technology for a given application is dependent on factors including the required level of security and matching accuracy, the desired capabilities and features, and the usability to achieve adoption and productivity goals. A successful evaluation process will help ensure that this mature and proven user authentication method performs as expected. Fingerprint biometric advantages The speed, simplicity, accuracy, and cost-effectiveness of the fingerprint method have made it among the most widely used for biometric authentication across industry sectors ranging from banking and finance, retail, and healthcare, to government and law enforcement. It performs biometric technology’s “something you are” function while offering unique characteristics that make it particularly valuable for many applications. Unique identifier The fingerprint biometric has the permanency of being reasonably stable and consistent over time Among these characteristics is the pervasiveness and special nature of the fingerprint -- almost everyone has one, and each is a unique identifier. The fingerprint biometric has the permanency of being reasonably stable and consistent over time. It is also easy to acquire, measure, and process. High adoption rate Another key attribute of a fingerprint biometric is its ability to be protected against threats ranging from abuse and misuse to theft, imitation, and substitution. When it is used with recognition techniques the resulting solution performs with a combination of accuracy, speed, scalability, and ease of use. Fingerprint biometric solutions also have the highest adoption rate among biometric authentication solutions according to an industry report published by Payments Journal. Three interrelated components There are three basic components in any fingerprint biometric system as shown in Figure 1:  capture (using a sensor that can capture even the most difficult finger types); liveness detection (using the Presentation Attack Detection – or PAD – technique); and matching (including preventing rejection of a legitimate user). Biometric algorithm The sensor captures and pre-processes the fingerprint data. It must be able to successfully capture fingerprint images for a range of skin types and print conditions under diverse temperatures, humidity, light, surface oil, dust, dirt, and other environmental conditions. A biometric algorithm then extracts minutiae data about the fingerprint ridges (endings, bifurcations, islands, etc.) and their orientation and position. PAD technique Implementing a presentation attack detection (PAD) technique at this stage activates the fingerprint biometric system’s second key element: liveness detection. This verifies the fingerprint’s authenticity and that it belongs to a living person. The system’s third element – matching – occurs after the PAD-verified fingerprint dataset has been securely stored as a record, known as a template, inside an enclave with cryptographic protection. Check for liveness The corresponding template of the legitimate user is then retrieved from secure storage When the fingerprint is presented for matching, it is rechecked for liveness. The corresponding template of the legitimate user is then retrieved from secure storage and the process of matching the fingerprint with this template is executed. This must be completed accurately and without rejecting a legitimate user. Types of fingerprint sensing technologies There are four prevailing categories of sensing technologies used with fingerprint readers: optical, capacitive, thin-film transistor (TFT), and multispectral imaging (MSI).  Optical and capacitive method Optical is the most mature sensor technology and offers the benefits of a compact size, good capture Optical is the most mature sensor technology, and offers the benefits of a compact size, good capture and matching performance, a small enough size to fit in most desktop environments or shared workstations, and a high level of accuracy at a cost-effective price point across all use cases. The capacitive method, on the other hand, is less prone to fake finger attempts while also offering a thin and compact size for space-limited applications, the power efficiency to support battery-operated devices, and the ability to handle both indoor and outdoor lighting conditions. TFT technology The third technology goes a step further in capture accuracy. TFT technology can accurately recognise the smallest fingerprint features with ultra-high resolution and is used either as a larger-size matrix capacitive proximity detector (capacitive fingerprint sensor) or a larger-area matrix light detector (optical fingerprint sensor). It is ideal for in-the-field mobile identification applications that require a cost-effective, ultra-slim, and lightweight solution with low power consumption. MSI technology MSI technology differs from all three approaches, projecting multiple colors of light into the finger from different angles to collect both surface and subsurface biometrics data. It captures the most difficult fingerprints of diverse demographics, in a wide range of challenging environments. HID has used this patented technology in fingerprint readers that are compliant with ISO 30107-3 PAD Level 2 for advanced anti-spoofing against fraud. The technology also improves matching and offers sophisticated endpoint security that prohibits cyber criminals from gaining unauthorised access to networks by turning fingerprint readers into secure endpoints. Best practices for technology selection Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership. There are three top considerations: security, suitability, and usability. Each is important and the best approach is to strike a balance between all three. Following are the questions to ask during the selection process: Security: What is the regulatory environment? Financial and government services, healthcare, and law enforcement are some examples of highly regulated sectors with elevated security compliance requirements. Are there mandates in place for advanced capturing and biometric authentication specifications? How important is it to ensure anti-spoofing through liveness detection? Will endpoint security be required so that, if the fingerprint device is hacked, no network, system, or data behind the firewall will be impacted? Suitability: Where will the biometric technology be implemented? There will be additional considerations if it is to be embedded in portable, battery-operated devices that require low power consumption. Where will the technology be used? Will it need to fit into small spaces or be used in challenging indoor or outdoor conditions and environments? Will durability be important? Some deployments will face unpredictable weather and difficult lighting conditions for image capture. Will the technology be used for mission-critical border control or a more common – and less demanding -- commercial use? Usability Is it critical that the technology easily and consistently perform capture and matching? Will there be high volumes of fingerprint captures and matches? Is “friction frustration” a concern? If so, the solution must perform matching quickly and accurately to sustain high levels of user productivity. Will the fingerprint device be used by one person exclusively, or multiple people in a shared workstation setting? How diverse is the user population? Some readers are designed to handle all types of fingerprints and diversified demographics. Different applications  Fingerprint biometrics is a proven solution to address real-world challenges, each with its requirements The answers to these questions will help determine the best choice of fingerprint technology. Different applications apply fingerprint biometrics to very different use cases but in all cases. It is a proven solution to address real-world challenges, each with its requirements. For instance, in a healthcare clinician’s terminal area or a similar shared environment with limited space, a durable, low-profile capacitive sensor may be the right answer. For an organisation in a highly regulated, mission-critical environment like a bank or border control agency, advanced technologies such as MSI readers may be needed to avoid the serious repercussions of a spoofed identity or the rejection of a legitimate one. Requirements for a biometric solution These are just a few of the requirements to consider when choosing a fingerprint solution. In banking and finance, alone, fingerprint biometrics is used for applications ranging from transacting at the ATM to customer onboarding (eKYC), compliance (AML/KYC), and fraud prevention.  The retail sector adds even more, including age verification, loss prevention, point of sale (POS) security, self-service checkout, and secure time and attendance.  Law enforcement organisations have their unique requirements, using fingerprint biometrics for background checks, criminal booking, crime investigation, inmate management, mobile identification, and more. For government agencies, typical applications include benefits distribution, border security, citizen ID, employ authentication (SSO/MFA), and voter registration. Each application requires a thorough assessment of the best fingerprint technology for the job. The right touch The right solution will deliver the optimal balance of security, suitability, and usability Fingerprint biometric solutions empower a wide range of use cases with the simple touch of a finger. The right solution will deliver the optimal balance of security, suitability, and usability based on an analysis of criteria including specific application requirements, the characteristics and size of the user population, and challenges posed by environmental conditions. Accuracy, efficiency, and security The world faces increasingly dangerous fraud, account takeover, and impersonation threats. As industries and enterprises work to improve and evolve their identity and access strategies to combat these threats, fingerprint biometrics continue to prove their value through solutions that meet the key selection criteria while delivering the highest levels of accuracy, efficiency, and security.

With the rise of organised retail crime (ORC) making headlines, retailers are grappling with the dual challenge of safeguarding both their staff and store assets, while addressing the economic pressures that impact profitability and consumer demand.  RFID technology The key lies in identifying effective solutions to counter the current surge in ORC, enabling retailers to secure their vulnerable staff and protect inventory for paying customers. Technology plays a crucial role in supporting brands on this mission, with RFID technology continuing to be a valuable solution. It aids retailers in gaining better control over retail crime, leveraging inventory data.  The ongoing surge in retail crime  Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector Seen as a global issue, the British Retail Consortium recently reported that incidents of theft have increased by 27% across 10 of the largest cities in the UK, with some cities reporting up to a 68% increase. In the US, retailer Target reported an inventory loss of $500 million for 2023, amounting to a 100-basis point hit to gross margins in 2023. The current surge in theft is not attributed to a singular cause. Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector. Lack of preventive measures A significant contributing factor is the lack of sufficient preventive measures by law enforcement, which in some cases has led to a rise in more severe incidents. However, the implementation of technologies like RFID allows retailers to efficiently build cases against criminals, putting them in a stronger position when it comes to reporting thefts.  Not all retail crimes are orchestrated by large entities or executed through sophisticated methods. Some stores have seen a reduction in staff numbers and, as a result, there are fewer people on the shop floor, making it easier for shoplifters to carry out their activities unnoticed. The true impact of retail crime  Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey The impact of retail crime on businesses extends beyond financial and economic consequences; it has also led to a surge in violence against retail staff, an ongoing trend elevated by the pandemic. Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey conducted by the National Retail Federation. This escalation in violence not only results in immediate repercussions but also contributes to long-term mental health issues for staff, fostering an atmosphere of insecurity that has compelled some retailers to close their physical stores. Policy implementation Given the challenge of staff retention across various businesses, addressing retail crime becomes an even more urgent matter. Additionally, retailers are wary of their employees facing potential danger and the prospect of legal action. Consequently, many have implemented policies prohibiting employees from actively intervening when confronted with shoplifters.  Privacy concerns with facial recognition Retail crime also affects customers, as businesses seek to offset losses by raising prices Retail crime also affects customers, as businesses seek to offset losses by raising prices, further burdening financially strained consumers. The presence of visible security systems not only makes stores more hostile but also diminishes the overall customer experience. While facial recognition technology is considered a potential solution, privacy concerns have emerged in its various applications.  Today’s problems, yesterday’s solutions Retailers are resorting to historic measures such as steel cables, physical monitoring, or plastic screens to resolve customer issues. However, the reality is that these solutions are unfit for solving the problem, causing friction for both customers and staff.  Digital solutions The newer approach involves equipping retail staff with body cams and providing new training The newer approach involves equipping retail staff with body cams and providing new training to deter shoplifters. Some stores are even offering the police discounted food and beverages to encourage their presence.  The responsibility lies with management teams to seek effective solutions. In an era dominated by data and technology, retailers must shift their focus from traditional security methods to digital solutions that align with the challenges of today’s society and modern retail environments.  Shrinkage When discussing theft or organised retail crime, retailers commonly use the term "shrinkage," referring to not only theft but the broader issue of lost inventory. Additional drivers of shrinkage include damage, fraud, and internal theft.  A significant problem arises as losses are often based on guesswork and estimates rather than concrete numbers. Retailers may lack a comprehensive understanding of their inventories, further increasing the issue of shrinkage.  Combating shrinkage  Utilising RFID technology notably helps in boosting inventory accuracy Some retailers still struggle with limited knowledge of the whereabouts of items, a challenge heightened by the issue of shrinkage. Utilising RFID technology notably helps in boosting inventory accuracy. This enhancement enables retailers to obtain a clearer understanding of their inventory and the precise locations of items.  Comprehensive strategy Changes in the in-store experience have highlighted the relevance of RFID, especially as self-service checkouts encounter double the shrinkage levels compared to traditional checkout stores.  To combat retail theft effectively, a comprehensive strategy should involve the integration of labels, deactivation, electronic article surveillance, and data analytics. This combination works synergistically to reduce shrinkage and enhance product availability.  Retail data analytics platforms RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors Linking hardware to an underlying data analytics platform empowers retailers to make more informed decisions. Retail data analytics platforms delve into alarms, deactivations, and visitor metrics, providing a deeper understanding of theft patterns.  RFID technology drives efficiency by pinpointing frequently stolen items, allowing for the identification of theft patterns. In instances of flash mobs in major metropolitan areas, RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors and incoming customers. Real-time optimisation  The crucial question remains whether both shoppers and retailers are prepared to shoulder the responsibility for these additional precautions. Nevertheless, these changes leverage data more effectively, optimising loss prevention strategies almost in real-time rather than relying on biannual inventory counts, therefore transitioning from static to dynamic loss prevention.  Holistic approach Striking a balance between security measures and providing a seamless shopping experience is key In a retail environment, not all items require protection, and prioritising the safeguarding of the most frequently stolen and valuable items can significantly impact shrinkage.  A holistic approach to retail theft is imperative, considering the entire journey of an item through the retail environment. Striking a balance between security measures and providing a seamless shopping experience is key.  Protection without hindrance  As stores move towards being checkout-free, retail criminals (or ORC gangs) will be presented with lucrative opportunities to steal, so retailers need to be one step ahead by introducing unobtrusive and effective technology solutions. For example, case building can be improved with item-level data.  RFID data offers a more precise means of assessing the value of stolen items compared to relying solely on CCTV. It provides detailed insights into the specific items removed from the store and the timing of these incidents. This proves beneficial in tracking repeat offenders.  Increased visibility with a proactive approach The modern retail environment continues to evolve and criminals are never far behind. RFID technology plays a crucial role in minimising shrinkage by enhancing inventory visibility. Moreover, it leverages the power of data to stay ahead, enabling better predictions of retail crime and the formulation of prevention strategies. This proactive approach allows for the implementation of more tailored solutions to alter outcomes positively.

In an emergency, information is pivotal. More information provides better understanding of an emergency and empowers potentially life-saving decision-making. Emergency response teams depend on information to guide their efforts and to deliver targeted assistance. On the front lines of emergency response are 911 and field responder agencies, which must direct reaction to life-or-death situations rapidly and efficiently. Historically, 911 operators had to respond based on very little information, perhaps just a voice on the phone or a location on their screen. Providing critical information Today, there are literally millions of information sources available, ranging from connected buildings to vehicle telematics to live video streams to health information from wearable devices. In fact, there are 540 million connected devices, any one of which could provide critical information in an emergency. But how can those information sources be leveraged to improve emergency response? That’s the mission and value proposition of RapidSOS, an ‘intelligent safety platform’ company that connects 911 operators with the vast universe of information available to promote better and faster emergency response. Highly sophisticated operation The platform is integrated into every major public safety software system and first responder agency “RapidSOS fuses human and artificial intelligence to put critical information from any connected device directly into the existing systems and operating procedures of first responders across the United States,” says Michael Martin, CEO of RapidSOS. RapidSOS is widely used by first responders. The platform is integrated into every major public safety software system and first responder agency. There are more than 4,600 software integrations that serve more than 21,000 first responders and 911 agencies. In 2023, RapidSOS supported the lifesaving work of public safety across 171 million emergencies with 3.3 billion data payloads. The system is adaptable and configurable to support any agency, from a highly sophisticated operation in New York City to a local sheriff running their own 911 center. Intelligent analytics and reporting RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation, rich content pathways, redundant connection to caller phones, and access to millions of connected devices. In an emergency, Unite intelligently fuses data from among millions of sensor feeds into a unified picture of an incident, allowing public safety officials to view real-time location, health profile, telematics, alarm data, and more. RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation RapidSOS offers core modules that handle call, text, video, sensor, mapping, and administration tools, and that provide partner data from connected devices. Additional modules provide enhanced geographic information system (GIS) data, and automated translation and transcription. There is also a single sign-on (SSO) upgrade, intelligent analytics and reporting, and seamless integration into field responder applications. Field responder applications Consider how an emergency might unfold and how RapidSOS can help. In a car accident, data from a modern automobile telematics system can alert a 911 operator of the accident as it happens. Data from a passenger’s wearable device might provide information about their health and condition. A nearby video or traffic camera could fill in details of how the accident occurred. Useful information in an emergency might come from any one of thousands of sources, including public safety data, sensor feeds, enterprise security systems, smart phones, etc. In a train derailment, electronic access to the cargo manifest can identify which train cars contain hazardous materials and how to manage the specific type of hazmat. This information could save valuable time when responding to incidents like the Feb. 3, 2023, Norfolk Southern train derailment involving 38 cars in East Palestine, Ohio. Consider how an emergency might unfold and how RapidSOS can help Institutional security partners Norfolk Southern is one of the companies that provides information to first responders using RapidSOS; in effect, the company provides a direct digital link from their rail security operations to any first responder in the United States. Amazon’s global operations centers also interface with RapidSOS to provide critical information to first responders. Partnering with corporate security helps to better support the flow of data from institutional security partners and their solutions. Information can transform and guide emergency responses. For example, in a structure fire, real-time sensor feeds throughout a building can help 911 and first responders understand how the fire is progressing. Real-time security camera footage Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR Leading the way to providing video feeds from private camera systems to 911 operators is an agreement between Eagle Eye Networks and RapidSOS, which was announced in April 2024. The agreement allows an enterprise to opt-in to share real-time security camera footage from an Eagle Eye video stream during a live 911 call. Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR.  “Security cameras are crucial in many locations, including schools, but previously those cameras could not be accessed by 911 during an emergency but were only used for investigation after an incident,” says Martin. Improving fire and life safety systems RapidSOS is also integrated with Honeywell’s Connected Life Safety Services (CLSS) system, a cloud platform that combines software and hardware to improve fire and life safety systems. Technology integrations between the two companies further modernise and digitise the public safety communications process to provide faster, more accurate communications with emergency centers (i.e., 911 agencies). RapidSOS technology securely transmits detailed data about an emergency CLSS provides real-time visibility and connectivity to help systems integrators and facilities managers make informed decisions and manage fire systems more efficiently. When combined with Honeywell's solutions, RapidSOS technology securely transmits detailed data about an emergency, such as the type of hazard, severity, and location within the impacted building, to emergency response centers. Video object detection Rapid SOS’s emerging Harmony artificial intelligence (AI) product serves as a ‘co-pilot’ for 911 operators, helping them manage the high volume of emergencies by making their response more efficient. Harmony pulls all the sensor feeds in an emergency and works to make only the most important information available in the hands of 911 and first responders. Harmony can take key insights from text and video data, use ‘sentiment analysis’ to determine the emotion tone of a message, and help 911 professionals using language translation, keyword alerts and video object detection. Harmony can help local agencies as they address a 25% average staffing shortage by providing additional support to 911 professionals while lessening the workload. Harmony is also working to help RapidSOS expand the ecosystem, stitching more data together and quickly making it more actionable than ever. Emergency response system RapidSOS also interfaces with Iamresponding, a comprehensive end-to-end emergency response system for first responders in the fire and other emergency sectors. Iamresponding’s field responder application is used by RapidSOS to get information out to first responders in the field. More than 650,000 first responders use RapidSOS’s field application RapidSOS’s recent acquisition of Iamresponding helps the company improve the connection with the last mile “in-the-field” piece of the puzzle, ensuring partners across computer-aided dispatch (CAD), integrated applications, mobile data terminals, body cameras and other responders have access to critical data. More than 650,000 first responders use RapidSOS’s field application. Enhancing emergency response RapidSOS’s Safety Pioneer Program formalises the important partnership between RapidSOS and public safety agencies. Participants in the program receive early access to new platform features, contribute to the platform roadmap, and drive feedback to enhance emergency response. “911 and first responders do incredible lifesaving work,” says Martin. “Everything we have done and built at RapidSOS is a direct result of the engagement, partnerships, inside advice and insight we have gotten from public safety. We have learned from them, developed new technologies and tested them.” Martin adds: “Companies have data and we now know how to make that data actionable into the hands of 911 and first responders to save lives. This is an exciting moment for us continuing our mission in partnership with public safety, and for technology and security companies to have a major hand in that.” {##Poll1719488782 - What is the most valuable benefit of artificial intelligence (AI) in an emergency call center?##}

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

In the competitive world of physical access control, Big Tech companies are seeking to play a larger role. Physical access competition Apple Wallet continues to stake its claim on mobile credentialing. Amazon One Enterprise is pushing a palm-based identity service. Google/Nest offers smart locks for home access control, with identity and access management provided in the Google Cloud. The entry of these big companies in the historically fragmented physical access control market is causing disruption and foreboding new levels of competition.  Apple Wallet impacting credentialing trends  The popularity of mobile wallets and contactless technologies in general has grown, creating more demand At Apple’s Worldwide Developer Conference in June 2021, the company announced support for home, office and hotel keys, including corporate badges and student ID cards, in Apple Wallet. Later, the company announced Hyatt as the first hotel partner to support the technology. Since then, the popularity of mobile wallets and contactless technologies in general has grown, creating more demand for a seamless solution such as Apple Wallet. Easy access  In 2023, HID Global announced the availability of their employee badge in Apple Wallet, allowing staff and guests to easily access corporate spaces with their iPhone or Apple Watch, including doors, elevators, turnstiles, etc. Employees just need to hold their iPhone or Apple Watch near the reader to unlock.  Factors affecting the rate of adoption However, implementing and maintaining an Apple Wallet-based access control system can incur costs for hardware updates, software licencing, and ongoing maintenance. Factors affecting the rate of adoption include the need to upgrade existing infrastructures to accommodate the technology, and the necessity for access control manufacturers to develop and implement integrations with Apple Wallet.  Benefits of adoption Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch With larger companies leading the way, some smaller ones might take longer to catch up. There is also a need to educate building owners and administrators to see the value and benefits of switching to Apple Wallet-based access control. Convenience and greater security can accelerate adoption. Keys in Apple Wallet take full advantage of the privacy and security built into iPhone and Apple Watch. Sensitive data protection A compatible app, specific to the building’s access control system, is needed. Once added, credentials are securely stored in the iPhone's Secure Enclave, a dedicated hardware chip designed for sensitive data protection.  Holding an iPhone near an NFC-enabled reader enables transmission of encrypted credentials. In addition to Near Field Communication (NFC), some systems also utilise Bluetooth Low Energy (BLE) for added security, longer read range, and hands-free unlocking. Phones need sufficient battery charge to function.  Amazon One Enterprise Enables Palm-Based Biometrics  In November 2023, Amazon Web Services Inc. (AWS) announced an identity service providing comprehensive and easy-to-use authentication for physical and digital access control. The system enables users to employ their palm as an access control credential, allowing organisations to provide a fast and contactless experience for employees and others to gain access to physical locations as well as digital assets.  Physical and digital locations Physical locations include data centres, office and residential buildings, airports, hotels, resorts Physical locations include data centres, office and residential buildings, airports, hotels, resorts, and educational institutions. IT and security administrators can easily install Amazon One devices and manage users, devices, and software updates using AWS’s Management Console.  Elimination of physical credentials An advantage of the Amazon approach is the elimination of physical credentials such as fobs and badges, and digital elements such as personal identification numbers (PINs) and passwords. AWS says security is built into every stage of the service, from multi-layered security controls in the Amazon One device, which is the same technology used in the Amazon Go retail stores, where shoppers can pay for purchases by scanning the palm of their hands. The devices combine palm and vein imagery for biometric matching and deliver an accuracy rate of 99.9999%, which exceeds the accuracy of other biometric alternatives, says the company. AI and ML The palm-recognition technology uses artificial intelligence and machine learning to create a “palm signature” that is associated with identification credentials such as a badge, employee ID or PIN. Boon Edam, a revolving door and turnstile manufacturer, offers Amazon’s palm biometric technology on its equipment, and IHG Hotels & Resorts uses the technology to provide employees a convenient way to identify themselves and gain access to software systems. Google and Nest Devices in Access Control  When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone Google’s Nest devices include smart locks for home access control. The Google Nest × Yale Lock allows access control via both physical keys and passcodes accessible through the Google Home app. When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone. Passcodes can be created for family, guests, and other trusted persons. Alerts can be provided whenever someone unlocks and locks the door. When Nest “knows” a resident is away, the door can lock automatically. Voice control, Google Home app Voice control, using Google Assistant integrated with various Nest devices, enables use of voice commands to lock and unlock doors, thus adding another level of convenience. Smart home devices from various manufacturers can be controlled through the Google Home app. SMART Monitoring ADT’s Self Setup smart home security systems integrate Google Nest smart home products with ADT security and life safety technology, including SMART Monitoring technology. Microsoft Azure is another company that could impact access control. The Microsoft Azure Active Directory is an identity and access management platform that could be extended to physical access control, leveraging existing user credentials. Long-Range Impact on the Security Marketplace  Big Tech companies are creating platforms for managing access control data, integrating with other security systems Increasingly, Big Tech companies are creating platforms for managing access control data, integrating with other security systems, and offering analytics for optimising security and building operations. Big Tech is also actively researching and developing new technologies for access control, such as facial recognition, voice authentication, and AI-powered anomaly detection.  Access control communication and integration As their involvement in physical access control grows, Big Tech companies could potentially gain more influence in setting industry standards for access control communication and integration, similar to how they have become dominant in other areas such as mobile platforms. Given their expertise in user interface design and data analysis, Big Tech companies could help to direct how future access control systems are managed and how users interact with them, including more intuitive and user-friendly operations. Future of physical access control Existing concerns about privacy, security, and potential dominance by a few Big Tech companies could spill over into physical access control. However, traditional security companies, startups, and industry consortiums are also actively developing innovative solutions. Ultimately, the future of physical access control will likely be shaped by a combination of many different players and technologies – large and small. 

Cognitec Systems is providing reliable face recognition technology to Brazilian payment solutions provider - Billingpay for use in Rio de Janeiro’s public transport system. Automated face recognition Billingpay has implemented automated face recognition to facilitate digital ticketing via the transport application Jaé, to be used by more than four million users daily. Currently, about 11 thousand capture devices are installed throughout the city’s transportation system. Facial biometrics The process starts with the enrollment of facial images during the registration service The process starts with the enrollment of facial images during the registration service, which is then used to prevent revenue evasion in public transportation. Facial biometrics match the ticket holder to the correct ticket, therefore preventing fraudulent use of subsidised tickets. “The second largest city in Brazil now operates one of the most modern and secure ticketing systems in the world, with added high-performance technology from Cognitec!” comments Marcello Perrotta, CCO of Billingpay. Modern identification services Public transport users can also present their faces to log into the Jaé platform and access buses or trains without the need for a ticket or identification. “This use case is a testament to the countless capabilities of face recognition technologies for modern identification services,” says Alfredo Herrera, Cognitec’s Managing Director, adding “We are excited to be a part of this innovative project, and this successful international partnership with Billingpay!”

Sports hold profound significance in the lives of athletes, nations, and citizens alike, fostering a sense of unity and national pride. Sporting events captivate hearts and minds, showcasing the devotion towards athletic spirit. The journey of an athlete from local competitions to global stages embodies dedication and resilience, inspiring millions worldwide. Olympics event At the pinnacle of this athletic journey lies the Olympics, a cherished event that transcends borders and cultures, uniting nations in a shared pursuit of excellence and sportsmanship. For years, anticipation has been building as Paris, affectionately known as the City of Lights and renowned as the iconic capital of France, prepares to host the Olympics 2024, promising unforgettable moments of triumph and unity.  Facial Recognition Technology FRT symbolises a commitment to safeguarding the spirit of The Olympics, preserving the joy and pride Amidst the excitement, there lies a solemn responsibility: to protect the interests of everyone involved. In response, the use of Facial Recognition Technology (FRT) offers an enhanced approach to improving security measures for identification, access control, and threat detection. It symbolises a commitment to safeguarding the spirit of The Olympics, preserving the joy and pride that this monumental event brings to millions worldwide.  The quest for enhanced security at the Olympics  Ensuring Olympic security involves addressing a spectrum of challenges, including the complexities of managing fan behaviour, cyber-attacks, and the unpredictability of civil unrest. According to the National Center for Sports Safety and Security, 73.2% of attendees consider safety and security measures when deciding whether to attend an event, and 77% prefer security measures to be visible at an event. Common cybersecurity threats Phishing attacks, credential stuffing, and password spraying are some of the common cybersecurity threats With growing technological advancement and globalisation of the world these days, the Olympic Games face increasing risks of cyber attacks.  Phishing attacks, credential stuffing, and password spraying are some of the common cybersecurity threats. Reports from the National Cyber Security Centre, United Kingdom, have established that more than 70% of sports organisations fell victim to cyber incidents in 2020, and this was mostly caused by hackers seeking financial gain.  Eradicating Security Concerns with FRT  In particular, surveillance becomes an important component of security and incident detection during the Olympics, where millions of spectators gather from all over the world. For this reason, strict perimeter measures, secure screening procedures, and vigilant security are required. Indeed, integrating FRT as an additional feature in Video Management Systems (VMS) can improve the outcomes significantly.  Physical Security Enhancement: Video Analytics Systems are one of the most effective means of evaluating threat levels at the event Video Analytics Systems are one of the most effective means of evaluating threat levels at the event, using face recognition to match the faces of the people attending the event with a universal offenders database. It allows security staff to quickly identify malicious actors and detain them. This reduces the likelihood of wrong-doers making attempts at large-scale events, thus, protecting participants and spectators, and ensuring their safety.  Monitoring Crowd Behaviour: Effective management of crowd behaviour is crucial for maintaining a safe and harmonious environment. Video Analytics Systems make it easier to look for and monitor disruptive crowd behaviours in real-time, like vandalism, alcoholism, violence, etc. Instigators of such activities are immediately identified and flagged, allowing security officials to address the problem before it escalates.  It also helps in tracking and preventing agitation since the system incites recognising people in the crowd from lists of unreliable persons, even if masks hide their faces. This capability enables security to respond quickly to emerging threats, ensuring that protests remain peaceful.  Enhanced Cybersecurity Measures: If the FRT system is centralised, any attempted intrusion by an intruder will be immediately visible FRT minimises the capability of cyber intruders attempting to penetrate the competition control information systems, media streams, and security systems and meddle with their work. If the FRT system is centralised, any attempted intrusion by an intruder will be immediately visible to security personnel. This will prevent unauthorised access and reduce not only the number of cybercrimes but also financial and reputational risks. By integrating FRS with AI, biometric and conventional security systems have made security surveillance more effective and efficient in providing real-time data analytics. With the development of generative AI, a new type of attack using spoofing and deep fakes is gaining momentum. Recognition technologies with liveness features can stand out among other defence systems.  Peace of mind for athletes and staff  FRT has the potential to profoundly impact the Olympic experience, offering athletes and staff a transformative blend of efficiency, security, and operational ease. For athletes, it means seamless access to venues, minimising distractions and administrative hurdles, allowing them to dedicate more time and focus to their training and competition. They can move through the Olympic complex with confidence, knowing their safety is assured.  Identifying and addressing potential threats The technology not only enhances a sense of safety and belongingness but also ensures that global athletic excellence Beyond efficiency, this technology empowers security personnel to manage large crowds with precision, swiftly identifying and addressing potential threats. The technology not only enhances a sense of safety and belongingness but also ensures that global athletic excellence is memorable and deeply meaningful for everyone involved.  Harmonising security and privacy with integrity  Data privacy is paramount, and the balance between safety and the subject’s right to privacy must be kept to the highest standard. Transparency about data collection, storage, and usage fosters trust and upholds individual dignity. By championing both security and privacy, advanced technology security solutions like FRT can play an important role in ensuring that every participant and spectator feels safe, respected, and inspired. The application of security measures trusted worldwide helps maintain the integrity of global events, and the Olympic games act as an anchor for setting a perfect example of unified growth and glory.  360-degree protection "The Olympic Games stand as a monumental event for millions worldwide, posing substantial challenges to security services," said Tamara Morozova, Global CEO, of RecFaces. "Integrating facial recognition software promises 360-degree protection, drastically reducing incident response times to mere seconds, and empowering security personnel with invaluable analytical insights."

The Marin Hospital of Hendaye in the French Basque Country faced common challenges posed by mechanical access control. Challenges faced Relying on mechanical lock-and-key technology made it difficult or impossible to know who had been accessing sensitive areas like treatment rooms and medicine stores.   ​Another source of insecurity was the keys and passes issued to employees and contractors. These often remain in circulation beyond their approved use period, if former employees and service providers fail to return them.  Need to upgrade access control To provide proper security for staff and patients, the hospital needed to upgrade its access control system To provide proper security for staff and patients, the hospital needed to upgrade its access control system. Meeting the demands of a large and complex site requires a flexible solution that can secure interior and exterior hospital doors, as well as multiple other types of openings.   Also critical for The Marin Hospital of Hendaye is the ability to trace staff and external contractor movements into and between sensitive areas. An electronic access system with inbuilt audit trail capability was essential.  Hospital access is traceable and tailored to user profiles  The hospital chose an eCLIQ system based on programmable electronic keys and wireless cylinders. Since 2016, their security team has gradually rolled out eCLIQ electronic access control to all care and logistics buildings, including drug stores, labs, and other sensitive or confidential areas. The wireless eCLIQ solution offers easy installation without the expense or disruption of laying dedicated cabling.  Quick and wireless installation “The choice of this solution is based on reliability and simplicity of implementation for a site that covers 11 hectares,” explains Yves Bourdon, Security Director at The Marin Hospital of Hendaye. "It is the only solution that can equip more than 1,500 doors with quick and wireless installation.”  Intelligent eCLIQ key An eCLIQ solution gives managers control over important aspects of hospital security An eCLIQ solution gives managers control over important aspects of hospital security. They can issue access tailored to an individual’s needs and level of authority and amend it whenever required.  External service providers use an intelligent eCLIQ key which automatically expires after a pre-defined period. This is much safer than relying on a contractor to return their mechanical key every time.  Security, comfort, and flexibility Employees enjoy much greater comfort and convenience: Carrying a single eCLIQ key programmed with their permissions makes bulky key bunches a distant memory.  “The Marin Hospital of Hendaye has gained in security, comfort, and flexibility. Employees hold only one key compared to 5 or 6 keys before,” adds Yves Bourdon. The rollout is ongoing, with another 500 eCLIQ cylinders already ordered and ready to install.  The eCLIQ programmable key solution  The eCLIQ cylinder range can bring almost any opening into an electronic access control system A fully electronic extension of ASSA ABLOY’s award-winning CLIQ® access control technology, eCLIQ is built around precision-engineered locking cylinders and high-end microelectronics. A standard battery inside each programmable electronic key powers the cylinder or padlock on insertion and encrypts the data transfer between lock, key, and system.   The eCLIQ cylinder range can bring almost any opening into an electronic access control system. Robust, durable eCLIQ cylinder locks secure lifts, machines, mailboxes, cabinets, and more with the same control as sensitive doors.  Programmable, wire-free access control “Like many hospitals around Europe, The Marin Hospital of Hendaye now relies on programmable, wire-free access control which is backed by decades of ASSA ABLOY investment and innovation in lock and key technologies,” says Tatiana Bezie, Sales Manager at ASSA ABLOY Opening Solutions France.  “Organisations equipped with eCLIQ intelligent key-based access control can have confidence that their premises and employees are secure.”

The Ampelmännchen (“little traffic light man”) from the former GDR is a cult figure around the globe. For tourists, the shops of AMPELMANN GmbH in Berlin are a big draw. Branches are spread over the entire city, and to reduce the burden of employee and staff key assignments, the company sought to optimise access rights management. At the same time, branch security needed to be state-of-the-art. The CLIQ® access control solution from ASSA ABLOY met all these requirements with flying colours.  AMPELMANN GmbH Founder and Owner - Markus Heckhausen sought a locking solution for eight AMPELMANN GmbH branches and a 2,200 m2 logistics centre, to meet the needs of a decentralised branch organisation.  This creative company, which manufactures and sells a wide variety of products under the AMPELMANN brand with the Ampelmännchen, did not want a complex system suited only to large companies with thousands of employees. It should be practicable and fast for a company with around 150 employees, yet still be able to secure branches reliably.  Easy administration, maximum security  Branches must be accessible to customers during opening hours, yet sufficiently secured Small and medium-sized retailers face the same access control challenges as their large competitors. Employees need access to the store, warehouse, and offices, but not every employee should have the same authority. Branches must be accessible to customers during opening hours, yet sufficiently secured after closing time against unauthorised access.  Challenges faced Key management is often an elaborate, time-consuming process, even more so when keys are lost or stolen. In such cases, all locking systems must be replaced, which requires more effort and significant costs.  AMPELMANN GmbH in Berlin also faced these issues. Its eight branches are located in the best shopping areas in Berlin, each staffed by several employees. External service providers, such as cleaners also need access to the building. A large staff roster and significant distance between branches create a major key management workload.  eCLIQ ensures branch security  Together with the Berlin locksmith Hinz, AMPELMANN Owner - Markus Heckhauen found a solution in the flexible, decentralised, and reliable electronic locking system from ASSA ABLOY.  Uli Hahn, Managing Director of Hinz, has been providing security in and around Berlin for more than 50 years. He says, "The eCLIQ locking system is very powerful and safe compared to conventional systems. It is easy to handle and to assemble. Above all, it enables quick and easy administration of access authorisations, making it the perfect choice for medium-sized companies, such as AMPELMANN."  Plug-and-play solution Keys can be programmed directly on the cylinder, remotely, or with easy-to-use eCLIQ Manager software eCLIQ comes as a "plug and play" solution and is ready to use immediately after installation. The system works without cabling, so the extremely compact eCLIQ cylinder can be used in a wide variety of doors at any location. Power is supplied by batteries in each programmable key, which can be changed easily and without tools. A built-in chip makes every electronic key unique. Keys can be programmed directly on the cylinder, remotely, or with easy-to-use eCLIQ Manager software.  Robust, durable, and safe In addition to the compact design, the system is characterised by robust, durable, and safe components. An integrated lubricant reservoir ensures the cylinders remain maintenance-free for up to 200,000 cycles. A high-quality processor protects the locking system against manipulation and intelligent attacks. Keys are also highly resistant and waterproof (IP67). eCLIQ cylinders and keys are VdS-certified (BZ +) and comply with the DIN EN 15684 standard for electronic locking systems. A wide range of different cylinder types makes the system suitable for many applications from the company's entrance gate to securing alarm systems, elevators, doors, and cupboards.  Convincing solution  "Decisive in our choice of eCLIQ was that we could control access authorisations easily and flexibly at any time," explains Markus Heckhausen, adding "If a key is lost, we can easily deactivate it and disable it."  eCLIQ even makes time- and location-limited authorisations easy for example, by allowing cleaners to enter only at certain times. The allocation of access authorisations can be coordinated conveniently by individual branch managers, within a system that ensures maximum security for all AMPELMANN GmbH shops.

Corsight AI is proud to announce its involvement in a groundbreaking security project at the 14th Battalion in Osasco, a neighboring city within the metropolitan area of São Paulo. The initiative marks a significant step forward in leveraging advanced technology to enhance public safety. Comprehensive security solution Captain David, a key sponsor and advocate for this initiative, has been instrumental in integrating Segdboa's comprehensive security solution at the battalion. The solution features Corsight AI's cutting-edge Facial Intelligence platform, Digifort's Video Management System (VMS) and License Plate Recognition (LPR), IP Extreme's video analytics for gun detection, smoke detection, fall detection, and fight detection, as well as Dahua's cameras, video walls, and touch screen TVs positioned throughout the battalion. Faster response times "This project is a significant milestone in our efforts to enhance public safety in Osasco and beyond," said Captain David, coordinator of activities at the 14th Battalion. "With the advanced technology provided by Segdboa and Corsight AI, we can respond more quickly and effectively to potential threats." Real-time monitoring Segdboa also installs surveillance poles with cameras in front of critical private and public venues This initiative is part of a Public-Private Partnership (PPP) spearheaded by Segdboa, which donates fully-equipped monitoring rooms to each battalion, outfitted with the latest security technology. These rooms enable real-time monitoring and rapid response to potential threats. Segdboa also installs surveillance poles with cameras in front of critical private and public venues such as shopping centres, condominiums, bridges, and parks. These cameras detect suspects and alert the Military Police forces within the battalion’s jurisdiction, ensuring swift action and increased public safety. Accuracy in public safety "We are proud to support this initiative and bring our cutting-edge technology to the forefront of public safety efforts," said Roberto Rocha, CEO of Segdboa. "Our goal is to create a safer environment for everyone by integrating the best technology available with the dedicated efforts of our police forces. We chose Corsight AI's technology for its proven accuracy in real-world conditions and its unbiased performance across gender and ethnicity." Advanced technology  Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city To date, Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city. The project aims to eventually deliver monitoring rooms to each of the 380 battalions of the Military Police of São Paulo state, known as Brazil's powerhouse and often sets the standard for the nation. "We are excited to be part of this innovative project that leverages our Facial Intelligence platform to enhance security and public safety," said Geraldo Sanga, Corsight AI's Brazil Regional Sales Director. "This collaboration demonstrates the power of combining advanced technology with dedicated public service." Efficient law enforcement operations Additionally, Segdboa plans to integrate each battalion's facial recognition database with the national Cortex system from the Ministry of Justice. This national database includes photos of all citizens with legal mandates and records of stolen vehicles, facilitating more efficient law enforcement operations across the state. Corsight AI is committed to supporting this vital initiative and enhancing public safety through innovative facial recognition technology. It looks forward to continuing the collaboration with Segdboa and the Military Police of São Paulo.

Koning Willem I College in north-east Brabant, The Netherlands offers various educational and integration programmes. In total, around 18,000 students take 250 courses at its 16 locations. Modern educational institution A new location on Onderwijsboulevard in 's-Hertogenbosch was designed to be a model modern educational institution, including its access control.   The imposing new building has modern rooms that provide opportunities for consultation, collaboration in small and large groups, presentations, and individual work. Access to these spaces required a flexible and modern locking solution ideally with as few keys as possible. Employees and students must feel welcome and safe. Need for an easily integrated system Dependable security was needed for all kinds of valuable learning materials and sensitive information Dependable security was needed for all kinds of valuable learning materials and sensitive information.  “Easy integration with the existing access control system without additional software,” was the goal, according to Alex te Pas, functional manager of facilities management information systems.  Keyless access for improved security and management  “Within our organisation, we want to phase out the use of keys,” he says. “Because when employees left, we noticed that people often forgot to turn in keys or tokens. In the event of an audit, we then have a problem."  Wireless Aperio locks The college chose Aperio locks which are easy to integrate wirelessly with their existing Nedap AEOS access control system. No additional software is needed: wireless Aperio locks communicate via Aperio Hubs which handle secure, real-time communication between locks and the AEOS system. This way, college security staff have full control over access and can quickly revoke anyone’s access rights.  Saves time and costs The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks Because Aperio devices run on batteries, rather than mains power, there was no need to make any major adjustments to the doors. This saves both time and cost during installation. The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks, which require an ‘always on’ connection to the power grid to maintain secure status.  Aperio E100 Escutcheon The college chose the Aperio E100 Escutcheon to secure doors throughout the building. The E100 offers a convenient combination of free exit from the inside with automatic locking on closure from the outside. It comes in a variety of specifications to fit different door security levels or everyday usage, including a version with PINpad which adds another level of control. 2-factor authentication With the additional PIN code, the risk of unauthorised access via a found or stolen pass is minimised.  “We wanted to provide our technical rooms with 2-factor authentication. So here we chose Aperio locks with PIN code capability,” adds te Pas.   Extending an AEOS system with Aperio wireless devices  Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio devices. End-users can get even more out of an existing Nedap AEOS system by integrating Aperio cylinders, escutcheons, handles, and more, online and/or offline, giving security managers control over traffic to and through more areas at their premises.  Multiple device support Nedap integration supports multiple devices from the Aperio range, including the award-winning wireless handle (H100), escutcheon (E100), cylinder (C100), and security lock (L100). Aperio devices are available for almost any interior or exterior door, including wooden and glass doors, as well as fire doors. Online integration with AEOS can use different interfaces (RS485 / IP), connecting lock and system via hubs that control up to 16 locks. AEOS software A full set of powerful functions and events is made available for any Aperio device within the AEOS interface, including door or battery status and tamper detection. AEOS software manages everything, eliminating unproductive tasks including any need to duplicate data entry saving time, and extending control without hassle for building users or administrators. 

Suddenly, artificial intelligence (AI) is everywhere. The smart technology brings a range of benefits to our lives, from streamlining everyday tasks to making scientific breakthroughs. The advantages of AI and machine learning (ML) also include automating repetitive tasks, analysing vast amounts of data, and minimising human error. But how do these benefits apply to the physical security industry, and is there a downside? We asked this week’s Expert Panel Roundtable: What are the benefits, and drawbacks, of using artificial intelligence (AI) in physical security?

The design of buildings encompasses many elements, from the practical to the aesthetic. Well-designed buildings should be functional, and they can also be beautiful and inspiring. But can security systems and building design coexist and complement each other? We asked this week’s Expert Panel Roundtable: How does building design impact physical security systems -- and vice versa? 

The economic fallout of the COVID-19 epidemic was felt in supply chain disruptions, higher prices, and shortages of certain goods. The physical security industry was not spared, although the epidemic also presented opportunities for security companies. Changing access control trends triggered by the pandemic are still reverberating throughout the industry, for example. Four years later, the impact of the pandemic is still being felt in the security market, lingering like the symptoms of "long COVID." We asked this week's Expert Panel Roundtable: Four years after the start of the COVID-19 pandemic, what is its lingering impact on the physical security industry?