Security installation

SnapAV, a provider of A/V, surveillance, networking and remote management products for professionals, and Control4 Corporation, a provider of smart home solutions, announce the successful completion of their merger. Unified into a single organisation, Control4® becomes a professional smart home brand in the company portfolio, SnapAV continues to bring technology professionals a trusted, end-to-end partner that invests relentlessly in growing the industry and helping their businesses succeed. Delivering fantastic experiences Our team shares a passion to deliver fantastic experiences to homeowners and businesses" "The smart home industry is poised for massive growth, and much of that growth will be driven and satisfied by professionals. Our team shares a passion to deliver fantastic experiences to homeowners and businesses,” said John Heyman, chief executive officer of SnapAV. "Through this combination of industry leaders, we have organised ourselves around delivering a unified and integrated company that gives dealers one place to go for the best and broadest selection of products, greatest technical support, most rewarding sales programs, robust training resources, and more.” The combination of these two companies brings together a robust product catalogue of in-house brands and third-party products, backed by highly-experienced product engineering teams, award-winning customer service, education and training programs, and in-field technical support. Together they have the resources and logistics infrastructure to be a one-stop shop that drives value added services for technology professionals across the industries they serve. Great living experiences The SnapAV product development team led by Charlie Kindel as chief product & technology officer envisions a roadmap that blends deep innovation with simplicity, interoperability, and quality. “We know this to be true: the number of connected devices in the home will continue to increase. Homeowners want help removing complexity so they can enjoy life at home more and manage technology less,” says Charlie. “We’re focused on the vision of making end-customers rave about our fantastic products and the great living experiences our dealers create with those products. Through this merger, we will fulfil the true promise of the smart home.” Together the combined company offers a broad product portfolio. Adding the award-winning Control4 Smart Home OS, an operating system specifically designed for the modern, pro-installed smart home, gives SnapAV one of the most connected product portfolios with interoperability across nearly 14,000 devices from hundreds of manufacturers. International expansion The merger feels like a game-changer for my company, and for the industry" Control4 will continue to be available only through Control4 Authorised Dealers, and the high standards required for dealer certification will not change. All brands in the combined product portfolio – including Pakedge® and Araknis®, OvrC® and BakPak®, Triad® and Episode® – continue to be supported today, and dealers can use the solution that best fits their business needs. Bryan Naquin, owner of Acadian Home Theater and Automation in Baton Rouge, Louisiana is enthusiastic about the merger. “The merger feels like a game-changer for my company, and for the industry. As one company, it means more help with all my installation needs which would simplify my business, and make it much easier to support my customers,” Naquin said. “I’m looking forward to seeing how the combined company will evolve.” Dealers can expect to see continued investment in both local and international expansion. Broad industry growth Ordering products will remain the same for now, but over time, the combined portfolios will be made available through easy and convenient online ordering, shipping, and local pickup. SnapAV intends to invest further into the international markets Control4 has established including the UK, Ireland, China, Germany, Australia, New Zealand, and Switzerland. SnapAV is committed to investing relentlessly in the success of its dealers" “Today is day one of this journey, and we are just getting started. SnapAV is committed to investing relentlessly in the success of its dealers and fuelling broad industry growth to better serve our shared customers. We believe in the importance of professionally installed systems, and we are laying the groundwork to ensure those businesses succeed long into the future,” concluded Heyman. Additional executives With a combined 1,200 employees, SnapAV CEO John Heyman will lead the merged teams as chief executive officer, while former Control4 CEO Martin Plaehn joins the board of directors of SnapAV’s parent company. Jeff Hindman joins the executive team as chief revenue officer, while former Amazon Alexa executive and Control4 SVP of products & services Charlie Kindel is named chief product & technology officer. Mike Carlet will serve as the chief financial officer. Additional executives of the combined company include Jeff Dungan, G Paul Hess, JD Ellis, Barrett Schiwitz, Bryce Judd, Carmen Thiede, Graham Jaenicke, and Wally Whinna. The company will have headquarters in Charlotte, North Carolina, and Salt Lake City, Utah, with offices and local facilities around the world.

Security-Net, Inc., a network of security system integrators, is welcoming two new members, providing the organisation with important geographic reach in the New York, New Jersey and Illinois areas. These two new additions increase Security-Net’s membership to twenty. New members include FE Moran Security Solutions, headquartered in Champaign, Illinois and Care Security Systems, based out of New York City. Their addition to Security-Net will bring extensive expertise in a diverse array of markets including government, education, residential and commercial. Service-oriented relationships We are very service centric and we look to identify that in each new member" Dominic Burns, chief executive officer of A.C. Technical Systems and Security-Net member, said both companies participated in a rigorous review process before being accepted as members. Part of the Security-Net membership process is ensuring potential members are focused on developing and maintaining strong service-oriented relationships with their customers. “We are very service centric and we look to identify that in each new member,” Burns said. “A customer is not just a number.” The addition of FE Moran Security Solutions as a new member of Security-Net follows its April 2019 acquisition of MidCo, which has been a long-time active member of the organisation. Providing alarm monitoring Adam Kimball, senior vice president, operations for FE Moran Security Solutions, said it was very important to FE Moran and MidCo that they continue the relationship with Security-Net. “We’re very excited to have a group of peers that trust each other to be able to speak about best practices, industry changes and challenges,” Kimball said. FE Moran is based in the Midwest, with locations serving Illinois, Indiana, Michigan, Kansas and National Clients coast to coast, Canada and Puerto Rico. Since its founding in 2003, they have grown to one of the largest security companies in their region, providing alarm monitoring and life safety and security services to its clients. The company is recognised by SDM Magazine as one of the top 50 security companies in the nation. It’s 250 employees serve about 30,000 clients, which includes a mix of both residential and commercial customers. Integrated security systems FE Moran specialises in providing customers with innovative life safety and security solutions, high quality equipment, as well as installation and monitoring. They are dedicated to a great customer experience and its UL-Listed Central Station is one of the few to receive the Five Diamond Certification. CSS has served some of the largest state, federal and corporate organisations Care Security Systems (CSS) is a certified woman-owned company with offices located in New York City and Montebello, N.Y. In the past 30 years, CSS has served some of the largest state, federal and corporate organisations in the United States on a national level, delivering integrated security systems with a commitment to building strong relationships with customers and within communities. City-wide surveillance With a wide range of expertise, CSS specialises in a variety of industries, from city-wide surveillance, government and utilities to transportation, manufacturing, education and retail. Core services include video surveillance, security training, access control systems and visitor management. Abe Schwab, vice president of CSS, said the team is looking forward to working with Security-Net. “We are excited to be part of a group of specialists and to collaborate with others on best practices and to provide the highest level of security in the industry,” Schwab said. With these new additions, Security-Net expands its geographic footprint to serve customers in the New York and New Jersey markets, as well as Kansas, Illinois, Michigan and Indiana.

Integrated security manufacturer TDSi is pleased to welcome Gwen Curran as its new Channel Partner Manager North. Gwen’s role is a pivotal one in TDSi’s ongoing relationship with its Channel Partners in Northern England and Scotland. John Davies, Managing Director of TDSi commented, “Channel Partners are a lifeblood for TDSi and we have a close working relationship with them as we build our business together. We are very pleased to welcome Gwen to this highly important role in that ongoing relationship, she will be a key contact for our Channel Partners across the North.” Integrated security portfolio Reflecting upon her new position Gwen commented, “My new role means I will be working closely with leading Channel Partners in the North to grow the awareness of our full Access Control offering, supported by the wider TDSi integrated security portfolio. I will be here to support our installation partners with all their TDSi needs, but equally to support their business with end users and grow joint revenue overall.” Within those 10 years Gwen worked with manufacturers on a range of security systems and products Gwen’s career in the security industry started in 2004 when she joined Norbain, working as an Internal Account Manager with the Distributor for over 10 years. Within those 10 years she worked with manufacturers on a range of security systems and products including CCTV, IP Solutions, Access Control, Gate Automation and Intruder systems. In 2013 Gwen joined Intruder market manufacturer Risco, before taking on her new role with TDSi.  Many exciting projects Gwen continued, “Access Control is a part of the security industry that is growing at a rapid pace and as part of the TDSi team I aim to be an integral part of this vibrant sector. As a leading British security manufacturer, TDSi’s systems are at the heart of many exciting projects, which often include close integration with many other brands/manufacturers.” She concluded, “I am looking forward to working alongside our channel partners and to being a key part of TDSi’s rich ongoing history, helping to grow the businesses and develop from strength to strength.”

Limitless Security launches a new fixed cost managed solution for the housebuilding and construction industries. This fully managed service takes away the headaches and hassles involved in installing, managing and maintaining security equipment on building sites. It will enable housebuilders to reduce the incidence of break-ins, theft and vandalism whilst maintaining and managing the costs of security within acceptable limits.    Managed security solution This fully managed security solution includes detection, monitoring and response This fully managed security solution includes detection, monitoring and response using a SIA-licensed security guarding service. It covers everything from risk assessment, the supply, installation and management of all equipment, including Limitless Security’s battery operated VIDAR motion detectors with integrated image verification. Also provided are site security signage, documentation of any events for evidential purposes and the provision of information to responding agencies. “Our new service challenges the industry perception that the price of security may outweigh the cost of an intruder event. This is understandable when the costs of traditional manned guarding contracts and CCTV installations are taken into account,” said Adam Lees, Managing Director of Limitless Security. Fully managed service “We developed this fully managed service to meet the needs of housebuilders as it provides a complete solution for a single, fixed monthly cost to make budgeting easier and eliminate any unexpected additional charges.” Limitless Security monitors all installations around the clock from its Monitoring Centre which reacts and responds immediately should a security event occur. When required, SIA-licensed security guards are directed to an event location and VIDAR captured images can be sent to their smartphones or tablets to assist with identification.

Eaton’s SecureConnect™, a smart security management system for residential and commercial buildings, now has 4G capabilities. This secure plug-on module is a cloud communicator which enables a control unit to connect to the cloud using both 4G and 2G technology over mobile networks. Configuring the 4G cloud communicator as a back up to the panels Ethernet connection allows for dual path communications, ensuring that there is no loss of connection through power cuts or poor internet service. The unit is also an ideal solution for premises without an internet connection as it can provide fully independent mobile connectivity. Cloud-based systems SecureConnect™ enabled control panels are designed for use in for residential and commercial buildings, and when linked to the cloud, enable remote maintenance, monitoring and control via user-friendly web and mobile interfaces. All SecureConnect™ products are designed from the outset to deal with the increasingly sophisticated attacks that are targeting cloud-based systems, regular security updates deliver protection against the ever-changing threats. The secure cloud-based smart security management system has been thoroughly tested by Eaton’s Cyber-Security Centre of Excellence. Every new web-connected device provides a potential pathway for hackers" Glenn Foot, Scantronic Security Product Manager at Eaton, said: “SecureConnect represents an exciting development, making the installation, programming and monitoring of systems much faster and simpler for installers, and enabling end-users to benefit from greater convenience, control and peace-of-mind. However, every new web-connected device provides a potential pathway for hackers.” Potential cyber threats “It is therefore essential that cyber security is built-in from the very beginning and that best practice is correctly observed by technicians and homeowners. The new 4G cloud communicator further enhances the robustness of cloud connected systems providing dual path cloud connectivity when used as a back-up to a to a router connection. If an installer prefers have solution that is independent of the premises infrastructure, then module can also provide single path connectivity without the need of a router.” In addition to the product and technology solutions, Eaton offers training courses for installers to raise awareness of potential cyber threats and how to apply best practices. Eaton’s whitepaper, Protecting Home Security Systems from the Cyber Threat, explores the risks associated with cyber security, the challenges confronting installers and ways in which these can be addressed.

The latest addition to the Wisenet P premium camera series manufactured by Hanwha Techwin, offers the capabilities of two video surveillance cameras in a single housing. The 2 channel multi-directional Wisenet PNM-9000VD camera, which features a modular lens design and a suite of built-in video analytics, is able to capture superb quality 5MP images of adjacent areas with the help of two separate lenses. Depending on the field of view required, 3.7, 4.6 or 7mm lens modules are available to be purchased separately to the PNM-9000VD, and these can be easily fitted on site by system integrators. Monitoring open spaces As is the case with the 2MP multi-directional Wisenet PNM-7000VD launched in 2018, the multi-streaming Wisenet PNM-9000VD significantly reduces the costs which would normally be associated with installing two separate cameras to cover, for example, an L-shaped area in order to monitor two sections of a corridor or either side of a building. The PNM-9000VD only needs a single IP address even though it has two camera channels It does so without any compromise on quality and as such, the PNM-9000VD offers a highly cost-effective solution for monitoring large open spaces such as car parks, shopping centres and warehouses. The PNM-9000VD only needs a single IP address even though it has two camera channels. With only one Video Management Software (VMS) license required, this further reduces the cost of ownership, as does Power over Ethernet (PoE) support, which negates the need to install power supply cabling. Complementary compression technology The PNM-9000VD supports H.264, H.265 and MJPEG compression. However, bandwidth efficiency is improved by up to 99% compared to current H.264 technology when H.265 is utilised with WiseStream II, a complementary compression technology which dynamically controls encoding, balancing quality and compression according to movement in the image. The key features are as follows: True Wide Dynamic Range (WDR) which performs at up to 120dB to produce clear images from scenes which contain a challenging mix of bright and dark areas which normally results in overexposed or underexposed images. Lens distortion correction and digital image stabilisation Face, fog, virtual line, appear/disappear, loitering and camera tampering detection. Hallway view options which enables the PNM-9000VD to generate images in the 9:16 x 3:4 aspect ratio to work effectively in tall and narrow spaces, with the added bonus of minimising bandwidth and video storage requirements. Two SD/SDHC/SDXC memory slots for each channel enabling video to be automatically recorded in the event of network disruption. Vandal resistant and weatherproof with IK10 and IP66 ratings.

The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible.  Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

As a security service provider with a rich history in manguarding, Allied Universal is launching a new technology platform to increase productivity and accountability of security officers and to transform guard service operations from an ‘observe and report’ mission to a ‘detect and respond’ function. Mark Mullison, Allied Universal’s Chief Information Officer (CIO), says the new Heliaus platform also uses artificial intelligence (AI) to analyse data, predict outcomes, and prescribe optimum responses. The platform includes a smart phone app that guides security officers to ensure post orders are followed and provides a ‘virtual’ coach or supervisor to guide security officers throughout the day. “The walls between technology and people need to come down in the future,” says Mullison. “We need an ecosystem in which people and technology can cooperate well and respond to threats and drive outcomes.” Real-time situational awareness Technology plays an increasing role in security and safety, but it will never replace humans"Heliaus is a step in that direction. It has two components – the mobile app used by security officers; and a cloud-based portal, like a command and control centre that compiles information from the app and other inputs and performs AI analysis of data. Heliaus is an add-on for Allied Universal customers and is offered for a per-device subscription fee of $199 per month. A customer company’s managers can also access the portal for data visualisation tools and real-time situational awareness, or to input data such as ‘approving’ an incident report or action. “Technology plays an increasing role in security and safety, but it will never replace humans,” says Mullison. “It will augment and enhance the workflow and make people more effective.” “We are focussing on delivering better outcomes for safety and security,” he adds. “The impacts are as broad and diverse as the clients we serve.” Customisation of forms enables the system to collect and use any information that was previously collected on paper. Monitoring and Response Center (MaRC) A system is effective only to the extent that it is used, and Allied Universal has engineered the user experience to make the mobile app easy – almost fun – to use, says Mullison. Elements of ‘gamification’ drive greater user adoption. “It is designed to support the work [security officers] do and make information collection a by-product of people doing their jobs.” The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design Effective AI depends on data, and Heliaus pulls data from Allied Universal’s Monitoring and Response Center (MaRC), where a cloud server integrates the company’s managed security services, including access control, video surveillance and video analytics. It also incorporates current weather information and forecasts, and information specific to the industry segment. Additional data is generated as officers enter data through the mobile app. The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design. It provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and, through dynamic workflow automation, ensures that those recommendations are implemented. Location awareness is a combination of the global positioning system (GPS), Bluetooth beacons, and near-field communication (NFC) tags. Improves the accuracy of responses AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response“Information is organised to facilitate AI analysis. If you have the right knowledge representation then problem-solving is easy,” says Mullison, echoing a common principle of artificial intelligence. AI works to analyse data and make predictions and recommendations to guide responses by security personnel. AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response. The AI system also learns and improves the accuracy of responses with more data and over time. Responses come much faster than older ‘trial and error’ models of analysis. Another element of Heliaus is a ‘robust workflow engine’ that ensures recommendations are carried out, either by a security professional on site or by the client. Mullison says implementation of the system can result in a 20% reduction of security and safety incidents. Multiple applications of Heliaus Heliaus is already being used by some Allied Universal customers. For example, a major Hollywood production studio is using it to identify and address workplace hazards such as stray electrical cords, dripping water hoses, etc., across a 50-acre area. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard A manufacturer created a custom compliance application using the platform to track more than 140 unique incident types, such as monitoring elevated temperature in a truck trailer or drivers without proper identification. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard. The flexibility of the platform can enable expansion to incorporate other technologies in the future, too. For example, sources of data for the system could include robots, drones or various Internet of Things (IoT) sensors; or workflow engines could be used to dispatch a robot or drone to handle a situation (rather than a human).

Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-centre when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecutions, they may look at newer HD or IP-based video systems. Upgrading to a hybrid DVR system Applications include perimeter monitoring, public parking, city transportation, square/town safety To stretch a tight budget, a migration plan to an IP-based camera system could be phased in over time by centering the upgrade on a new hybrid DVR system. This way, both existing analogue and newer IP-based cameras can be hooked into the system. For example, Hikvision’s Smart City Solutions include systems for government services, transportation and traffic management, or any combinations of these. Applications include perimeter monitoring, public parking, city transportation, square/town safety and temporary surveillance. Data capture form to appear here! Heart of City strategy Dahua Technology, a video-centric smart IoT solution and service provider, has introduced its ‘Heart of City (HOC)’ strategy, which is in line with the top-level design experience from hundreds of city projects. The strategy is based on the maturity of five technologies – artificial intelligence (AI), big data, cloud computing, IoT and 5G. The combination will enable the evolution of smart city 3.0 and bring great changes to our life, according to Dahua. A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using Dahua's cameras, monitors and switching equipment A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity. Future-proof radio network design Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The council employed independent consultants Lever Technology Group to help them ensure they had a robust and future-proof radio network design. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to drive innovation in the city and harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Wearables for city surveillance Wearables are another new aspect of city surveillance system. For example, FLIR Systems, Inc. has announced FLIR TruWITNESS, a wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing organisations to reach a new level of situational awareness. TruWITNESS is worn on an individual’s body or mounted inside vehicles and is designed for any public safety organisation that requires on-scene, real-time mobile surveillance TruWITNESS is designed for any public safety organisation that requires on-scene, real-time mobile surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command centre in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorised Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. TruWITNESS becomes a key component of FLIR Systems’ Video Management System, United VMS, which command centres use to manage video surveillance. United VMS combines video, audio, and other related data and makes it available for real-time situation management and forensic purposes. Video analytics for crowd monitoring Crowd monitoring video analytics solutions monitor vast areas instantly alerting police of any overcrowding areasCrowd monitoring video analytics solutions continuously monitor vast areas instantly alerting police of any overcrowding areas. Qognify’s crowd monitoring video analytics solution was successfully used during the Maratha Morcha in the city of Kolhapur, India, on October 15th, 2016. The system monitored approximately one million protestors through 165 cameras installed across city. Smart threshold alerts were streamed directly into the control room while the crowd was building up, so that action could be taken before the crowd density reached dangerous levels, alleviating crowd safety and stability. At the core of the solution is Situator, Qognify’s advanced PSIM/Situation Management solution, which manages a myriad of security systems and sensors, including Qognify’s video management solution, from a newly built state-of-the-art Command and Control Center. Security operators and officials have advanced situational awareness of what is happening in their city and where. Automated, pre-defined Standard Operating Procedures (SOPs) were designed, in the local language Marathi, for handling routine security incidents as well as disaster management, ensuring that the most effective response is initiated, and procedures are executed in a consistent manner. Maintaining law, order and safety Qognify also implemented its Safe City solution in Navi Mumbai, a planned township that was established to handle the population overflow from the overcrowded and ever-growing city of Mumbai, India. Together with CIDCO (City and Industrial Development Corporation, the agency established for managing the new city) and system integrator WIPRO, Qognify designed an integrated and holistic solution that helps Navi police to maintain law, order and safety.  Qognify’s Video Management Solution controls hundreds of surveillance cameras As a planned township, Navi Mumbai officials have the benefit of operating in a modern environment, allowing them to maximise Qognify’s Safe City solution. The Qognify Situator is an advanced Situation Management platform, and Qognify’s Video Management Solution controls the hundreds of surveillance cameras throughout the city. Role of standards in smart cities “Standards can assist in successfully deploying a comprehensive [safe cities] system with multiple technologies into a single, cohesive entity,” said Per Björkdahl, Chair of the ONVIF Steering Committee. “With the ability to integrate various sensors and data from many different devices synthesised through one interface, government officials and law enforcement are afforded a more complete picture of their city’s security.” Deployment of facial recognition technology Live video streaming within the smart and safe city’s infrastructure means video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. Facial recognition technology can be added on to any video surveillance camera that is recording at a high quality This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control centre and matching faces against any watch lists that the control centre owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city centre where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police.

Attendees strolling the exhibit hall at IFSEC International, 18-20 June, 2019, at ExCel London, will be hearing a lot about artificial intelligence, convergence and GDPR. These industry hot topics are representative of major trends in the industry, from new technologies to new ways of designing systems to new privacy requirements. The education sessions at IFSEC International will also address these timely subjects – and provide a welcome chance to sit down and consider the ‘bigger picture.’ Here are some sessions to consider:    Artificial Intelligence The session will examine the ‘connectionism’ aspect of AI with reference to machine learning and neural networks A session on artificial intelligence asks: ‘Will AI change the face of the Electronic Security Industry?’ The session will examine the ‘connectionism’ aspect of AI with reference to machine learning and neural networks. Connectionism, or neuronlike computing, developed out of our understanding of how the human brain works at the neural level. Each neuron in the brain is akin to a simple digital processor, and the brain as a whole is like a computing machine. Has the time come for artificial intelligence and machine learning for security? That’s the focus of another session that will explore where AI is headed and if it can help move security practice from prevention to real-time threat detection. Is AI a technology looking for a problem to solve? Is it mature enough for mainstream usage in security scenarios? Does AI present a ‘double-edged risk’ (i.e., because enterprises and attackers have access to the same tools)? Convergence A combined security approach – unifying physical security and cybersecurity – is a real and immediate need in today’s high-risk and high-threat environment. By leveraging disparate sources of data, organisations can effectively manage a situation in real-time without having to go to multiple individual subsystems to get the job done. A panel session at IFSEC will discuss the concept, reality, and evolution of both physical and cybersecurity teams collaborating in the same Security Operations Centre. Here are some other sessions related to convergence of physical and cybersecurity: How converged security centres respond in real-time to physical and online threats How converged technologies ease prevention and response to unauthorised physical/logical access to corporate facilities and networks How chief security officers can benefit from data analytics and converged platforms to understand the complex physical and cyber risks posed to transport systems. GDPR Whilst the regulations provide a more comprehensive basis in law for the management of personal data The introduction in 2018 of the EU General Data Protection Regulations (GDPR) and Data Protection Act 2018 have elevated compliance requirements for video surveillance systems. That’s the subject of the session ‘GDPR – Video Surveillance: Balancing Privacy and Security.’ Whilst the regulations provide a more comprehensive basis in law for the management of personal data, they are part of a wider legal consideration for security technologies. Transparency, accountability and impacts on privacy must be actively integrated into security systems from the outset to retain the trust of those they affect. The work of the Information Commissioner (ICO) and the Surveillance Camera Commissioner (SCC) with their respective Codes of Practice provide a bedrock for effective governance. The 2018 Biometrics Strategy for the Home Office and their partners addresses the need for clear and transparent arrangements to ensure risks to privacy are weigh alongside the benefits. The session will examine these complexities and look at what owners and operators of security systems must consider when striving to balance privacy and security.

Abu Dhabi is a major cultural and commercial centre in the United Arab Emirates (UAE), accounting for roughly two-thirds of the UAE’s economy. While oil and natural gas make up a large portion of its GDP, Abu Dhabi has positioned itself as a premiere tourist destination, with major investments in luxury resorts and business hotels. Consequently, public safety is a top priority — and FLIR Systems is playing a critical role in the city’s long-term safe city initiative. Recently, the Abu Dhabi Monitoring and Control Center (ADMCC) was tasked with integrating all public access cameras onto a single platform to provide fully uninterrupted coverage of the city. This is in compliance with the Safe City 2030 vision of His Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and President of the UAE. As part of this initiative, ADMCC launched the Falcon Eye project, where surveillance cameras and sensors would be installed across the city to enable real-time situational awareness, threat detection, data collection, data sharing among public safety organisations, and crime prevention. Updating video management system To manage such an extensive system under the Falcon Eye project, ADMCC needed to update its VMS softwareFalcon Eye expands Abu Dhabi’s existing surveillance system to thousands of license plate recognition cameras and surveillance cameras, with cameras equipped with video analytics and/or facial recognition capabilities. To manage such an extensive system under the Falcon Eye project, ADMCC needed to update its video management system (VMS) software. ADMCC sought a VMS that would provide enhanced image quality, as well as increased storage and integrity of streamed video. The VMS also needed to be able to incorporate current, emerging and future technologies, such as Big Data, cyber protection, smart cameras, analytics at the edge, and automated camera management. Additionally, ADMCC required a cost-effective VMS that would seamlessly integrate with the existing physical security management information (PSIM) without compromising any data or operations from subsystems. Reliable software solution for video surveillance Previously, ADMCC had a strong relationship with FLIR, having deployed an older FLIR United VMS version for several years. After careful research and evaluation, ADMCC chose to continue partnering with FLIR as the industry leader in advanced video solutions in the safe city sector. ADMCC selected the most recent FLIR United VMS release as its VMS for the Falcon Eye initiative. FLIR United VMS is a reliable, enterprise-level software solution for video surveillance supporting an unlimited number of cameras over IP networks. Complying with ONVIF Profile S, Latitude ensures greater compatibility between cameras and the VMS Part of FLIR’s award-winning United VMS platform, Latitude features enhanced cyber security protocols. Its distributed server architecture enables unlimited scalability, multi-site deployments and sophisticated network topologies. Latitude’s open platform functionality provides advanced edge device integration, bringing together hundreds of third-party technologies. Complying with ONVIF Profile S, Latitude ensures greater compatibility between cameras and the VMS. Integrating Latitude and PSIM solution ADMCC upgraded to the recent United VMS version in June 2017. With special support from the FLIR team, the integration of Latitude and ADMCC’s in-house PSIM solution was successfully completed without any data loss. Adding value to the integration was the presence of an in-house FLIR engineer, who provided insight and guidance throughout the process. “FLIR is considered one of ADMCC’s trusted vendors, delivering regular upgrades and specialist support to our operations when needed,” said His Excellency Saeed Al-Neyadi, Director General at ADMCC. “The on-site FLIR engineer provided an immeasurable value to ADMCC.” Ensures maximum integrity and reliability One of the defining characteristics of United VMS is its simplicity and easy user interface. United VMS offers simplified access in managing and controlling video operations for the support staff. For all safe city projects, the preservation and availability of data is paramount. United VMS ensures maximum integrity and reliability with exceptional failover, disaster recovery capabilities" “The use of actionable information through data collection is vital in running such a huge scale operation such as Safe City initiatives,” Mr. Khalfan Al Hassani (ICT Director) said. “United VMS ensures maximum integrity and reliability with exceptional failover, disaster recovery capabilities, and 24/7 redundant recording.” Day/night safety of city and residents ADMCC oversees one of the world’s leading safe city solutions that utilises license plate recognition, facial recognition, video analytics and video management from over 45,000 sensors spread across the Emirate. United VMS serves as the central operational platform for all data of this unified platform, providing an efficient combination of video software and server hardware. By utilising the state-of-the-art technologies and subsystems brought together by United VMS, ADMCC ensures the safety of the city and its residents at all hours of the day and night. “United VMS has given ADMCC a reliable, stable, robust and secure platform for the past six years,” said Al Hassani. “It underpins a custom PSIM solution that supports various government agencies in Abu Dhabi helping the city to be ranked the ‘Safest City in the World.’”

NiskhamSWAT, a charity that provides hot meals and everyday essentials to homeless people in the UK, has partnered with Videx Security, to overcome their access control and entry challenges. The charity, which was established in 2009 in West London, now serves disadvantaged communities in Oxford, Reading, Milton Keynes, Birmingham, Slough, Windsor and Lancashire as well as London. It’s run by volunteers and the charity currently has 1,300 volunteers across the country, serving those who need it the most. Need of a convenient access control solution We needed a more flexible and convenient access control solution that still provided a high level of security too"Randeep S. Lall, Global Operations Director at the charity, said: “We provide 3,000 meals per week to those in need which means our main warehouse in London is extremely busy 24 hours a day, seven days a week. Security and appropriate access and entry are so important." “Although we have a secured electric gate that drivers have to report to in order to gain entry, it meant someone had to permanently stay at the warehouse to grant delivery and collection vans access. This wasn’t sustainable given we are a completely volunteer led organisation. We needed a more flexible and convenient access control solution that still provided a high level of security too.” NiskhamSWAT, who have recently won a Queen’s Award for voluntary service, worked with leading access control and door entry distributor, ADI to overcome their entry challenges. GSM audio kit with code lock Joseph Davies at ADI explained: “We recommended a GSM access control system to NiskhamSWAT to help solve their entry issues. After researching which solution would work best, we advised that the charity used a Videx two-way GSM audio kit with code lock and proximity access control in a 4000 series style panel.” The GSM system we’ve donated to them enables people to answer calls to their front door or gate from mobile phone" Neil Thomas, National Sales Manager at Videx, continued: “When ADI contacted us, we were more than happy to help provide a system that could solve NiskhamSWAT’s access problem. The GSM system we’ve donated to them enables people to answer calls to their front door or gate from their mobile phone or landline, so they never have to miss that important visitor and are made aware of who has visited even when they are not there.” Easy programming of the entrance panel For NiskhamSWAT, this means that no one is required to remain at the warehouse 24/7 to authorise access. If a van arrives for a collection or delivery and no one is there, the system will call the designated number for access and has the facility to divert to another number if the first call is not answered, with a maximum of up to four numbers per button. Programming the entrance panel can easily be carried out either by SMS or dialling into the system using a telephone without a keypad. Randeep at NiskhamSWAT added: “Huge thanks to ADI and Videx for the donation and free installation from Image Security too. It’s helped us out massively as it meant no one has to stay at the warehouse, freeing up precious volunteering time that can be put to better use elsewhere. It’s so much more convenient to receive a call when someone is asking for access. I can verify the caller and swiftly authorise or deny access.”

Located at the very heart of Amman, Jordan, Landmark Amman Hotel is one of the most renowned 5 star hotels in the city, as well as a true local landmark in more than one ways. Boasting seventeen flexible event spaces for everything from small intimate meetings to large-scale exhibitions and 258 rooms that are among the largest hotel accommodation in Jordan, Landmark Amman Hotel is an ideal choice for high-end customers of many types. Dahua Technology, a video-centric smart IoT solution and service provider, is trusted, for the first time in Amman, with the job of keeping Landmark Amman Hotel safe in its phase 2 CCTV improvement. Need of a competent surveillance system The other challenge concerned old system’s storage, which couldn’t meet the requirement of local policeIt is difficult for a large-scale hotel like Landmark Amman to patrol the grounds and premises of the hotel relying only on security personnel. Moreover, there might be no standardised evidence for the police to check without a competent surveillance system when an accident happens. There are two aspects of the old system to be improved. The analogue system the hotel was using was not easy to manage, the problem which was exacerbated by the condition that a great number of cameras were broken. The other challenge concerned old system’s storage, which couldn’t meet the requirement of local police. IP camera and NVR solution Dahua Technology’s CCTV solution comprising IP camera and NVR solves the problems just right. IPC-HDW1431S, the 4MP WDR IR Eyeball Network Camera, supports Smart Coding (H.265+ & H.264+), Intelligent Video Analysis(IVS), Wide Dynamic Range(WDR), Smart IR Technology, etc., which is fully capable of smartly capturing the 4MP resolution images in hotels. NVR4216-4KS2, the 32 Channel 1U 4K&H.265 Lite NVR can be served as edge storage, central storage And NVR4216-4KS2, the 32 Channel 1U 4K&H.265 Lite Network Video Recorder, which supports 4K and H.265 encoding technology, can be served as edge storage, central storage or backup storage with an intuitive shortcut operation menu for remote management and control. Compatible with ONVIF 2.4 protocol Easy to install, it is compatible with numerous third-party devices making it the perfect solution for surveillance systems that work independently of video management system (VMS). It features an open architecture that supports for multi-user access and is compatible with ONVIF 2.4 protocol, enabling interoperability with IP cameras. Dahua surveillance system has helped Landmark Amman Hotel find a new way to enhance the guest experience through improving the level of security with reduced property damage and thefts in hotel. It also improved team cohesion and work efficiency of the hotel employees. Furthermore, the hotel could increase revenue by monitoring and invoicing according to actual numbers of guests, and be compliance with local authorities’ security and safety regulations. 

The sensor solutions provider HENSOLDT is equipping the second batch of the German Navy’s K130 corvettes with its TRS-4D Rotator naval radar and its MSSR 2000 I friend-or-foe identification system (IFF). Only six months after the order was placed, the company has now successfully passed the factory acceptance test by the German procurement authority BAAINBw for the second system. “With the TRS-4D, the corvettes are getting an extremely powerful radar system,” said HENSOLDT’s CEO Thomas Müller. “Since we have started to produce our radars in series a short time ago, we have been able to reduce the time required for delivery to our customers considerably.” Order for seven TRS-4D radars On board the new F125 frigate, the TRS-4D is used in a configuration comprising four fixed planar arraysHENSOLDT has orders for seven radars which are intended for five ships and two land-based systems and are to be delivered by 2022. The company had previously equipped the first K130 batch with its proven TRS-3D radar. For the second batch, the TRS-4D has now been ordered to be supplied in a version comprising a mechanically rotating antenna (TRS-4D Rotator), which is also under contract for the U.S. Navy’s littoral combat ship (LCS). On board the new F125 frigate, the TRS-4D is used in a configuration comprising four fixed planar arrays. This radar system is part of a family of products which also includes ground-based air defence radar, TRML-4D. It thus benefits from shorter production cycles, continuous product improvements as well as advantages in stock levels of spare parts and training. Quick detection and tracking of targets The TRS-4D Rotator has been designed to be used for anti-aircraft and anti-surface operations. Its rotating antenna combines mechanical and electronic azimuth scanning, which allows targets to be detected and tracked very quickly. Thanks to its higher sensitivity, the AESA radar allows more precise detection, especially of small and manoeuvering objects, as well as faster confirmation of the target, which means that the ship crew has more time to respond to threats. The system includes an MSSR 2000 I secondary radar for friend-or-foe identification (IFF) The radar can be specifically programmed according to the customer’s needs, and its characteristics can be changed via the software to match new requirements that arise during its useful life. The system also includes an MSSR 2000 I secondary radar for friend-or-foe identification (IFF), which complies with all IFF standards, even the latest ‘Mode S / Mode 5’. This is all the more important as all NATO troops and their allies are currently in the process of converting their IFF systems to Mode 5. The Mode 5 capability enables the troops to take part in joint and combined operations with NATO and other allied forces.

Merthyr County Council were experiencing high levels of break-ins and thefts in its three household recycling sites resulting in high repair and replacement costs. The Council employed a security company to man guard three sites which cost over £150,000 per annum however, the break-ins were still occurring. The Gallagher Channel Partner designed a solution to detect, deter and protect. They installed a Gallagher Monitored Pulse Fence to detect intruders climbing or breaking through the fence, deter by delivering a short, sharp but safe shock, while protecting the Council's assets and on-going operation. Cost-effective installation The system was retrofitted to an existing fence structure ensuring an easy, efficient and cost-effective installation. Since the fence was installed break-ins have ceased and the requirement for man guarding is no longer needed. Electrical Statutory Compliance Inspector at Merthyr County Council, Les Lewis, said: “I was thrilled with the completed project. Not only is it aesthetically pleasing, but it has met all of our security requirements. It has also helped make huge cost savings as we no longer require manned security out of hours or need to repair damaged fences and replace expensive assets. I believe the Gallagher system will pay for itself within 18 months.”

K9 Fuels are a family run, fuel distribution business providing an efficient and customer focused service in and around Lincolnshire. Since moving to their new premises on an industrial site, they weren’t able to leave their fuel trucks in the yard because of constant break-ins and theft. CCTV was installed but wasn't enough of a deterrent. Seeing a Gallagher monitored pulse fence at nearby TC Harrison, K9 Fuels wanted more information on how a similar system could benefit them. Monitored building alarm A simple stand-alone, four zone system linked to their existing monitored building alarm was installed. There is potential to upgrade this to a network based system, using the same F32 fence energisers, if the company expands. System height is 3.0m (32 wire), with a fence length of approximately 200 metres including one sliding gate and one double leaf gate. The break-ins stopped after the monitored pulse fence was installed and K9 Fuels are at ease knowing that their premises are monitored and protected 24 hours a day.

Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?

Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable:  What new buzzword have you heard, and what does it mean for the industry?

Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!