Security installation

VCA Technology, a UK provider of video analytics, announced the release of VCA Server, an AI Deep Learning based video analytics software suite which provides a key upgrade to the company’s flagship VCA Core platform. Offering simple integration with VMS and NVR manufacturers’ technologies, the new release ensures that sophisticated analytics can be set-up and installed within as little as fifteen minutes, allowing end-users to significantly reduce false alarms with minimal disruption.  Central to VCA Server is its Deep Learning Filter which is pre-calibrated to immediately recognise vehicles and people, delivering an ‘instant analytics’ application. Its focus on ‘event filtering’ can, for example, distinguish foliage movement, shadows and changes in weather conditions from suspicious activity, enabling more accurate distinctions between true events and false positives. This makes it ideal for monitoring sterile zones and closed site installations, and managing perimeter protection remotely. Comprehensive meta-data The VCA Core rule and feature sets are still available within the new release, and for high density sites, such as airports and retail shopping centres that require a more comprehensive set up, there is still the option to use ‘Logical Rules’ alongside the extensive calibration features and the Deep Learning Filter. The new release is compatible with both remote and local servers, and can produce basic data or more comprehensive meta-data, depending on users’ requirements. Security providers can now future-proof their business by providing users with intelligent and real-time video analytics" Also available in a rack mounted unit, VCA Server is suitable for projects from four to 64 cameras and is ideal for applications with or without a VMS, where it would be used in conjunction with a local NVR for example. This provides installers with an extremely cost-effective solution and enables them to use VCA Deep Learning analytics at a significantly lower cost than the industry standard. AI-based video analytics Kevin Waterhouse, Managing Director at VCA Technology, comments: “There is a misconception among integrators and installers that AI-based video analytics demands high processing requirements, making it cost prohibitive. However, our technology is compatible with all IP cameras of varying capabilities, as well as the most popular VMS and NVRs, greatly reducing cost and installation time. By quickly and seamlessly incorporating AI and Deep Learning into their existing portfolio, security providers can now future-proof their business by providing users with intelligent and real-time video analytics." “For users, the launch of VCA Server means that there is now a more comprehensive solution that goes beyond just surveillance. With budgets being squeezed and a strained workforce, companies are looking for surveillance solutions that can overcome these industry bottlenecks and do more with less. This is where AI and Deep Learning significantly pushes the boundaries of standard video analytics.”

Bird Home Automation Group, a provider of IP video intercom technology, announces a partnership with SIP solution provider AV LinkPro. Through this strategic partnership, Bird Home Automation now offers an easily deployed option for its DoorBird product line, specifically its MDU video intercom stations, to make calls to IP, cellular and landline phones. Since its founding in 2014, Bird Home Automation has formed partnerships with many other industry pioneers to meet the demands of its customers. Pairing with AV LinkPro, Bird Home Automation can now deliver an app-based intercom solution that sends alerts, live video and 2-way audio communication via smart devices while also calling up to 5 IP, cellular or traditional landline phone numbers. Dedicated indoor stations This all-in-one solution comes without the need to rewire the building or the hassle of looking for and implementing a new SIP service provider. Thus, door communication becomes easier and more comfortable than ever before in multi-tenant, commercial and single-family residences. What makes this solution the first of its kind is the flexibility and scalability with which it can be deployed" “What makes this solution the first of its kind is the flexibility and scalability with which it can be deployed. In one apartment building, tenants can be communicating with visitors using the DoorBird app, phone calls and our dedicated indoor stations in any combination,” said Andrew Knuesel, Head of Sales, DoorBird US. AV LinkPro provides a unique platform bridge for connecting a combined SIP, IP and TCP/IP integration into a seamless, fully functional solution. Commercial and residential applications AV LinkPro systems were designed and developed to assist installers and integrators with the task of connecting IP intercom systems with VoIP telephony solutions for a variety of commercial and residential applications. The solution is designed to bridge connectivity with a variety of products to create a unified, fully connected communication solution. “We are pleased to partner with DoorBird in order to provide our SIP intercom to telephone bridge allowing a cloud-based point of management for both the building administrator and the individual residents in order to be able to enhance their intercom experience with the addition of telephone communication from the front door,” said Jon Miller, Product Manager, AV LinkPro.

The physical security specialist, Technocover, has successfully passed its annual Achilles UVDB (Utilities Vendor Database) verify audit, achieving 100% across all assessment categories. The company’s management and onsite operations were subject to two days of detailed inspection by Achilles auditors in gaining registration to Verify Category B2. Achilles UVDB Verify is a rigorous pre-qualification scheme for the UK utilities sector, which assesses organisations against high standards of quality management and competence in awarding registration as a UVDB supplier. Protecting their assets and operational continuity The audit evaluated Technocover’s performance in Health and Safety, Environment, Quality, and Corporate Social Responsibility for both internal management and external site operations, awarding the company 100% in all eight components. Technocover was first assessed and accredited under the Achilles UVDB Verify scheme in 2005 Commenting on the success, Technocover MD, Charles Hurdman, said: “This impressive achievement is testament to the skill, dedication and hard work of our employees across the business to meet the very high standards of the Achilles UVDB scheme. Together with our LPCB third party approval and other security product accreditations, Achilles UVDB Verification is very important in assuring utility clients of our supplier integrity, and the quality and reliability of our engineering to protect their assets and operational continuity.” Technocover was first assessed and accredited under the Achilles UVDB Verify scheme in 2005 and has remained an approved supplier ever since, consistently meeting the stringent annual assessments and compliance checks. Installing high security physical protection Charles Hurdman added: “As a leader in physical protection for critical infrastructure, we strive for continual improvement in everything we do. Our 100% audit score is reassurance that our people and management processes are achieving this throughout the business, from manufacturing quality to health and safety.” Based in mid Wales, Technocover has been designing, manufacturing and installing high security physical protection for over 26 years, including UltraSecure doors, access covers, modular buildings and mesh enclosures. The company is a leader in ‘Total Service’ turnkey installations solving complex security and operational needs for clients in water, gas, electricity, rail and telecoms, and the renewable energy sector including wind and solar power.

In large-scene applications, it is difficult for a panoramic surveillance equipment to acquire real-time round-the-clock data due to a lot of factors such as blind spots, aperture limitation, fixed monitoring scene, etc. Aiming to solve these common problems that most general panoramic equipment are facing, Dahua Technology, a video-centric smart IoT solution and service provider, launches its new Hunter SDT5X Series Camera to bring more benefits to its users. Featuring smart tracking, perimeter protection, video metadata, face recognition and many other intelligent functions, the Dahua Hunter Series Camera integrates both advantages of panoramic camera and PTZ camera to provide a flexible solution for multi-scene surveillance needs. In addition to the ability to provide wider range of panoramic coverage and real-time detail capture in ultra-high-definition scenes, it also allows multi-scene monitoring based on customised time schedule, as well as auto-calibration, clear imaging and intelligent applications under complex lighting conditions. Powerful Dual-PTZ Design The operator can even schedule time slots according to different monitoring needs The Dahua Hunter Series Camera adopts a powerful dual-PTZ system to achieve double performance. With panoramic lens above and detail capture lens below, it can meet various monitoring needs with just one camera. Both lens can be horizontally and vertically controlled, enabling monitoring and smart tracking within a wider range. At the same time, it supports simultaneous monitoring of multiple scenes to guarantee all-round security. The operator can even schedule time slots according to different monitoring needs. For instance: at day time, the camera can be utilised to monitor main roads to obtain structured data of people, vehicles, and non-motor vehicles; while at night, the camera can be set to monitor small path for perimeter protection. This ensures an all-day and all-round security. Innovative PFA+ Autofocus Technology The camera utilises Dahua self-developed PFA+ autofocus technology to achieve simultaneous video focusing and zooming, which greatly shortens the focusing time. Additionally, the camera also supports Dahua Starlight+ Technology which achieves ultra-clear image quality, as well as intelligent identification of vehicles, non-motor vehicles, people, and other structured targets, not only maximising monitoring effectiveness but also providing high-quality data for back-end business applications. Another outstanding feature of Dahua Hunter Series Camera is its quick installation and debugging. With a lightweight structure, the camera only requires one person to complete the installation by directly replacing the original installation point with the new one, eliminating inconvenience of construction and debugging, greatly improving efficiency and reducing additional costs. Compared to the fixed lens of general panoramic surveillance equipment, the panoramic lens of Dahua Hunter Series Camera is adjustable and can be remotely controlled, ensuring better face image capture. Multi-target face detection Dahua Technology will adhere to its core value of “customer-centered” to provide excellent quality and service Thanks to the Dahua self-developed Prediction Exposure Algorithm (PEA) and AE2.0 Algorithm, the exposure can be completed once the scene is rotated to the correct position, providing more calculation time for autofocus and intelligent algorithm. At the same time, it makes the debugging process smooth and stable, and realises regular exposure during video capturing. Boasting full-scene coverage, all-weather structured capturing, multi-target face detection and other capabilities, the Dahua Hunter Series Camera supports the customisation needs of multiple scenes. Combined with Dahua Technology's various industry application solutions, the camera is suitable for school gates, hospital entrances, crosswalks, subway crossings, city intersections, as well as open and large scenes such as squares and scenic spots, achieving 24/7 perimeter protection. Excellent quality and service Committed to the mission of “Enabling a safer society and smarter living,” Dahua Technology will adhere to its core value of “customer-centered” in order to provide the market with excellent quality and service, to create more value for customers, and make unremitting efforts to build a safe, intelligent, convenient and efficient society.

MedixSafe, a pioneer in the access control cabinet market, announces that its Key Access Ready Enclosure (KARE) key control cabinets are now available with Bluetooth format card readers. This wireless technology enables users to access their KARE cabinets using their mobile devices as their access credential, while still offering the high level of security synonymous with MedixSafe’s solutions. Polymer swing handle lock Each key tag easily snaps open so that names and/or numbers of keys can be inserted With the latest addition of this Bluetooth technology, KARE is now available in three different technologies to achieve access – HID, Multi-Class and Bluetooth format card readers – with a key override built right into the electronic lock. The KARE reader features a Wiegand output that can be connected to any access control panel. Much more than merely a place to store keys, it gives the user control over their keys by limiting access to authorised users only and knowledge of who has accessed keys and when. The KARE key cabinets come in three sizes: (48-56 Keys) 16"H x 13.5"W x 4.5"D, (12-24 Keys) 10"H x 10"W x 4.5"D, and (192-224 Keys) 36"H x 14"W x 9"D. Each enclosure has a polymer swing handle lock and allows users to use their existing cards or phone. Access to the KARE cabinet is then controlled by the user’s existing access control database. Bluetooth-enabled mobile readers Included are key tag holders that can hold multiple keys or a set of keys. Each key tag easily snaps open so that names and/or numbers of keys can be inserted. When a different key is placed on the tag, a new label can easily be printed and installed. An Excel template that allows fonts and sizes to be customised is included for printing labels. "MedixSafe is dedicated to providing the very best in key control," says Jim Turner, President, MedixSafe. "Our KARE cabinets with Bluetooth-enabled mobile readers are an ideal choice for users who prefer to use their smartphones as their mobile access credential.”

SALTO Systems, a manufacturer of electronic access control solutions, appoints Colin DePree as Residential Business Leader. Based in Minneapolis, Colin oversees the commercialisation of the Danalock product line in North America. Danalock smart locks are simple in appearance and are easy to install yet offer the sophisticated security today’s smart homes require. Home automation and security sales management He reports to Bill Wood, President of SALTO Systems North America. “Colin's experience and past success in home automation and security sales management provide a strong complement to the SALTO team,” said Wood. Prior to joining SALTO, Colin served as Director of Sales and Sales Manager for Pro-Tec Design Security & Investigations and as a Team Leader for Sales, Marketing, and Strategy for Floyd Total Security. He has a bachelor’s degree in economics and management from Albion College and a master’s degree in management information systems from Florida State University. “I am super excited to officially join the SALTO team and lead the organisation into the residential market in both the U.S. and Canada,” said DePree. “I bring a unique blend of commercial and residential experience as well as a familiarity with SALTO from my time as a SALTO IBP. Adding a residential product line provides a fantastic growth opportunity for SALTO and I look forward to guiding our strategy within the smart home market.”

Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.

Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.

The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible.  Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.

Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.

The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.

The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition.  Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies  A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.

PINs protect, just ask your credit card company. How many rooms at your office shouldn’t offer an open access, free-for-all? Probably quite a few. But expecting everyone to keep them locked, and the key-carrying and-tracking that entails, is unrealistic. This is when you need Code Handle. Access control system This simple, secure, easy-to-fit handle works with your current door lock. There is no need for you to change the door lock mechanism; just replace the existing handle to add PIN security to an office door. With Code Handle, there is no wiring, no expensive access control system and no need for cumbersome physical keys. Two screws fit a Code Handle to almost any interior office, meeting room, archive or storage room door. The inbuilt electronic PIN pad does the security work for you. Press a 4-digit code on the handle’s integrated keypad and the door opens. Code Handle comes with a Master Code and 9 different user PINs, so you can restrict access to a select group of people — senior managers, the IT department or the office cleaners, for example. User-friendly security Code Handle keeps sensitive documents, meeting rooms and personal belongings safe at your workplace Code Handle also locks itself. Auto-locking ensures an office, storage room or staff toilet is always secure when you close the door. You know for sure nobody has seen the new org chart you left on your desk, nor entered the stationery cupboard without authorisation. With Code Handle, user-friendly security comes with clean, elegant design. Forget about ugly push-button-and-twist mechanical PIN locks. The low-profile Code Handle is brushed in stainless steel and satin chrome zinc, in a sleek design to blend with any modern office décor. All the security you need is in the handle. Two standard batteries (CR2) slot inside, and typically last for 30,000 lock/unlock cycles before you need to replace them. An indicator tells you when it’s time to change them. Code Handle comes in left- and right-hand versions. Fire tested It is fire tested and enables free exit from the inside of a room. Code Handle keeps sensitive documents, meeting rooms and personal belongings safe and secure at your workplace. You can’t lock every room, nor install CCTV everywhere. With Code Handle, you don’t need to.

March Networks, a video security and video-based business intelligence provider, announces that the rapidly growing U.S. convenience store chain Yesway has selected its Searchlight for Retail solution for advanced video surveillance and analytics. Yesway is currently deploying March Networks Searchlight for Retail in 136 locations across Iowa, Kansas, Oklahoma, Missouri, Texas, Nebraska, New Mexico, South Dakota and Wyoming. The c-store chain, which is operated by an affiliate of Brookwood Financial Partners, LLC, is expanding across the U.S. and plans to standardise on March Networks as it moves forward. Asset protection investigations Brandon Pohlman, Yesway Safety & Asset Protection Manager, said the company selected Searchlight for its scalability and centralised management features as well as its powerful exception-based reporting capabilities. Through its combination of high-quality video surveillance, point-of-sale (POS) transaction data and analytics, Searchlight helps Yesway visually monitor operations at all of its sites and quickly analyse transaction data for anomalies. “Having our video surveillance, POS data and analytics together on one easy-to-use platform is a huge advantage for Yesway,” said Pohlman. Using the software, the c-store can rapidly search and sort all of its transactions and match them with corresponding video clips. The company can also group higher-risk transaction types like refunds and assign risk factors to its stores based on the number of these transactions. “The insights uncovered by Searchlight have helped Yesway reduce its shrink levels and improve the speed and efficiency of asset protection investigations,” Pohlman said. Advanced system management software Yesway is also deploying March Networks 8000 Series Hybrid NVRs for reliable video recording In addition to asset protection, Searchlight also delivers valuable business intelligence through the integration of video analytics including people counting, queue length and dwell time. Several different Yesway departments use Searchlight’s information to monitor operations, merchandising and customer service across the organisation. Iverify, a full-service interactive security company and March Networks certified partner, managed the Yesway installation. Marty Brakel, Iverify National Account Manager, said March Networks’ products are ideal for the c-store market. “March Networks Searchlight is a professional-grade solution for customers like Yesway that need robust loss prevention tools and the ability to manage hundreds of locations simultaneously,” said Brakel. In addition to Searchlight, Yesway is also deploying March Networks 8000 Series Hybrid NVRs for reliable video recording, and March Networks SE2 Series IP Cameras for high-quality video capture. It is managing the solution with March Networks Command Enterprise, advanced system management software that simplifies multi-site video management. Improve customer satisfaction “With March Networks’ complete solution for c-stores, organisations like Yesway can cut losses and improve customer satisfaction as well as operational efficiency,” said Net Payne, Chief Sales & Marketing Officer, March Networks. "Because Searchlight is also available as a hosted service, c-stores and other retailers can enjoy all the benefits of this powerful solution for a low monthly fee. They can have peace of mind knowing that March Networks’ trained professionals are monitoring and maintaining the health of the video system on their behalf.”

Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialised services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business centre, spaces built to organising events and apartments for rent. The installation of Fermax MEET system started in January 2019. Learn more about MEET by Fermax in this video:

Located in the Southern Vietnamese metropolis of Ho Chi Minh City, the Deutsches Haus office tower is a symbol of cooperation between Germany and Vietnam. Opened in September 2017, it is the country’s first building to earn LEED (leadership in energy and environmental design) Platinum environmental certification and serves as a cultural, commercial and diplomatic hub in the region. Next to the Consulate General of the Federal Republic of Germany the 25-story building with a 40,000-square-meters floor area is home to regional offices of international firms such as VISA, Adidas, Schneider Electric, and Bosch Vietnam. As premium amenities, Deutsches Haus also features a gourmet cafe, multifunctional conference and events area, health club, and rooftop restaurant. Creating a challenging security environment Deutsches Haus needs to meet the highest security demands: All security systems, including security guard teams From a security manager’s perspective, this multi-use blend of diplomacy, business, and leisure facilities – in a building fully accessible to the public – creates a challenging security environment. As the seat of the Consulate General of the Federal Republic of Germany, Deutsches Haus needs to meet the highest security demands: All security systems, including security guard teams, have to be approved by the Federal Foreign Office of Germany. Adding to the challenge, Deutsches Haus is located opposite from the Consulate General of the United States of America – and in close vicinity to the Consulate General of France and the British Consulate General – on a busy intersection between two main streets. Therefore, monitoring pedestrians and automobile traffic on the building’s perimeter is just as crucial to end-to-end security as tracking public and high-security areas on the inside. Detecting security events automatically In search of an adequate video security solution, the team at Deutsches Haus knew that high-definition cameras alone would not suffice. The reason: When several hundred cameras are required to secure an area of this size, personnel tend to be overwhelmed by the amount of video feeds. After only 20 minutes, the average operator misses 90 percent of important scenes, as studies have proven. Bosch experts covered the building and its perimeter with network security cameras For this reason, modern IP security cameras feature Intelligent Video Analytics – using algorithms and AI-based image recognition – to support operators by detecting security events automatically. Bosch experts covered the building and its perimeter with network security cameras featuring built-in Intelligent Video Analytics. Indoor areas like the entrance doors, reception area, lobby, café, as well as parking garages and corridors to the fire escape staircases are monitored by over 170 DINION IP starlight 7000 HD and FLEXIDOME IP panoramic 7000 MP cameras. Alerting security personnel of illicit behaviour The building’s elevators are also protected by Bosch cameras. Thanks to built-in-intelligence, IP cameras automatically alert security personnel of illicit behaviour, for instance persons accessing restricted areas. The building’s perimeter and parking lot are safeguarded outdoor-approved AUTODOME IP starlight 7000 HD cameras with pan-tilt-zoom (PTZ) capabilities. Integrated with a third-party solution to open barriers for authorised vehicles, the cameras can automatically track moving objects such as cars and pedestrians – and warn personnel of threats – with their 30x zoom lens while obtaining images under low light conditions via Bosch starlight technology combined with Intelligent Video Analytics. As a key requisite, the networked cameras are able to withstand the city’s four-month rain period and prove resistant to vandalism. Enhancing safety of building occupants The staff can easily announce and notify a building guest about a forgotten purse which was left in the café PAVIRO, the Public Address and Voice Evacuation system of Bosch was installed in the building for the safety of building occupants. The PAVIRO solution makes it possible for occupants to feel safe in the building while enjoying high quality music and excellent Public Address speech intelligibility. The staff can easily announce and notify a building guest about a forgotten purse which was left in the café. To make building evacuations as efficient as possible, the PAVIRO solution provides phased evacuation: automated messages direct occupants to immediate safety. Next to this, building occupants and guests can also enjoy high-quality music in the rooftop restaurant, café, health club and event areas which of course contributes to the nice building atmosphere. Providing government-grade security For the building owner, PAVIRO can establish long-term cost-saving and minimise total cost of ownership. The system is especially eco-friendly because less amplifiers are needed due to power-load sharing of the amplifier architecture, which in turn requires fewer batteries. Since opening day, the Bosch system has provided government-grade security at Deutsches Haus in Ho Chi Minh City. “I am proud to have Bosch both as a tenant and as a brand who secures Deutsches Haus with their high quality and reliable video security cameras and sound systems,” added Ryan Lower, Property Director, Colliers International – Deutsches Haus. While meeting the challenge of securing diplomatic and enterprise assets in a publicly accessible building, the future-proof solution provides an important reference in this dynamic market.

Universities push traditional access control to its limits. The more one asks of it, the tougher it gets. If one wants to monitor access all over campus. To know who comes and goes to computer rooms and classrooms. One would like to filter access to conference and seminar rooms according to the time — lecturers all day, cleaners and contractors after hours. Meanwhile, one wants students to be safe 24/7, without compromising the sense of freedom they enjoy on campus. Traditional electronic door security Our Aperio wireless locks integrate seamlessly with more than 100 different security systems" Mechanical lock-and-key security cannot do this. Managing keys weighs facilities staff down. Students lose them all the time, and they’re expensive and laborious to replace. The traditional solution — wired doors with card readers — is costly to fit and run. There is an alternative. “Battery-powered electronic locks with inbuilt RFID readers are a cost-effective way to upgrade existing access control and bring it to more doors,” says Lars Angelin, Business Development Manager for Wireless Locks at ASSA ABLOY Opening Solutions EMEA. “Our Aperio wireless locks integrate seamlessly with more than 100 different security systems. You don’t even need to change your smart-cards. They fit all kinds of doors.” “And because they are battery-powered and wire-free, they’re much more cost-effective to install and run than traditional electronic door security.” It sounds great in theory. But what about the real world? These 5 universities have experienced an impact already. University of Liverpool, England A BREEAM sustainability rating of ‘Excellent’ was reward for innovative architecture that combines aesthetics with environmental awareness. Vine Court’s sustainable features include rainwater harvesting, solar water heating and battery-powered Aperio wireless electronic locks. Unlike wired access control, Aperio wireless locks use little electricity. Catherine Anderson at the University of Liverpool called Vice Court ‘a new and exciting benchmark for the Student Accommodation Sector.’ Lund University Faculty of Law, Sweden Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door The Law Faculty wanted to replace their access system without asking 50,000 students and staff to return existing smart-cards for reprogramming. Aperio made the process almost invisible from a user perspective. They didn’t even need to revalidate at a reader. Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door. A Pacom Unison security platform handles everything seamlessly. Facilities staff spends less time on admin and more on security. Aberdeen University, Scotland At Aberdeen’s refurbished Student Village, Aperio online cylinders and certified security locks cover doors requiring different grades of security. Cost efficiencies came at installation stage — no cabling to the doors means no expensive electrical contractors — and will continue through the locks’ operational life. Unlike standard wired access control that requires ‘always-on’ mains electricity, Aperio wireless locks are powered by batteries. These typically need replacing every couple of years — and that’s it for maintenance. HafenCity University Hamburg, Germany Aperio electronic cylinders filter access to the media centre, library, cafeteria and offices A partnership between SIEMENS and ASSA ABLOY provides intelligent, transparent electronic access control at a new docklands hub for the university. Aperio electronic cylinders filter access to the media centre, library, cafeteria, seminar rooms, staff rooms, laboratories and offices. Locking with these wireless RFID devices enables the university to remain an open, welcoming space without sacrificing staff and student safety. University of Birmingham, England Two new accommodation blocks at the university’s Vale Village complex needed locks to integrate seamlessly with a pre-existing campus security system, including Gallagher Command Centre software. Aperio locks now secure almost 1,800 doors with a low-cost solution that eases the key management workload for facilities staff. Everything is controlled from the Gallagher interface. And because Aperio is scalable, they can add new doors and buildings whenever they choose.

Bluebird House is a specialist UK inpatient facility, providing treatment and care for young people with complex mental health problems which mean they pose a risk to themselves or others. Run by Southern Health NHS Foundation Trust, the centre also houses adolescents detained under the Mental Health Act, so the highest standards of care, protection and security are required. As part of a wider review of security and safety across the trust, Bluebird House was earmarked for a comprehensive video surveillance upgrade and IDIS technology was chosen as the best-fit for this major project. Providing comprehensive coverage All IDIS equipment uses true plug-and-play set up, which minimises disruption and disturbance to patients Galeco engineers installed 110 IDIS 12MP Super Fisheye cameras in communal and therapeutic areas inside the facility and over 40 bullets and 13 PTZ cameras cover the exterior. All the cameras are connected to six 32-channel NVRs and managed via IDIS Center video management software (VMS). All IDIS equipment uses true plug-and-play set up, which minimises disruption and disturbance to patients, while protection against gaps in footage is provided by IDIS Smart Failover ensuring 24/7 continued recording even during network instability or drop-out. Implemented across three secure wards and two high care units, the 12MP IR Super Fisheyes provide comprehensive coverage much more affordably than two or more fixed lens cameras. Advanced IDIS video capture technology delivers complete high-definition scene coverage in all lighting conditions and allows staff to de-warp in live view as well as playback. Automatic object detection The 5MP bullet cameras, deployed around the building exteriors provide coverage of gardens, courtyards and car parks. IR LED that allows night-time image capture at distances up to 30m and includes intelligent functions such as active tampering alarms and trip zones and will notify the security team to any breach. Each camera is set to perform virtual guard tours at specific times throughout the day and night IDIS 31x Zoom IR PTZ cameras are installed along the perimeter to provide clear night-time image capture at distances up to 200m. Each camera is set to perform virtual guard tours at specific times throughout the day and night. Featuring automatic object detection, the cameras recognise and automatically track objects, people or cars capturing useful footage and alert operators of any suspicious activity. To meet patient privacy requirements, access to live and recorded footage, is limited to staff according to their ward and role. Access to advanced features and functionality Staff can only view and review footage from their area of responsibility at designated monitoring stations using specialist IDIS monitors designed for high-performance surveillance operations. To meet future requirements, the new IDIS solution can be linked to the trust’s local area networks (LANs) without increasing cyber- security concerns, thanks to IDIS’s use of proprietary software which is inherently resilient. The totally cost-free IDIS Center video management software (VMS) gives security managers and senior staff a complete overview of the entire site from a 24/7 manned and centralised control room. Using the intuitive IDIS Center interface, operators have complete command and control of each camera and access to advanced features and functionality to ensure the secure and smooth day-to-day running of the site. Authorised monitoring and access of footage IDIS technology made this easy, and it was also the quickest and least disruptive to install Video surveillance is a key resource for clinicians, Sr. managers and security staff at Bluebird House as they need to work closely together to deal with incidents and reduce risks of harm. Improved video coverage was needed as it would allow ongoing review of care standards and full investigation of any alleged incidents. Patient privacy is also of paramount importance, so specialist integrator Galeco Communications was selected to implement a solution that would allow authorised monitoring and access of footage for specific rooms and wards. IDIS technology made this easy, and it was also the quickest and least disruptive to install, the most secure against cyber-attacks - in compliance with NHS requirements – and yet would deliver the lowest total cost of ownership (TCO). Ensuring better safety and security Replacing the centre’s ageing camera system, the IDIS solution would give complete coverage of corridors, wards and other high-risk areas in all lighting conditions. The IDIS solution has improved security, safety and care at Bluebird House by providing a complete video record of events. Exterior cameras ensure better safety and security in outdoor communal areas Footage from the 12MP Super Fisheye cameras give a full 360 view without any blind spots with a choice of 6 view modes and crucially provides staff with the ability to de-warp footage retrospectively. Now, if incidents need to be investigated it’s a simple task to retrieve video and provide any high-definition evidence required. Exterior cameras ensure better safety and security in outdoor communal areas, while security operators can quickly detect and respond to any suspicious activity on the perimeter. Access and review recordings "A key benefit for us is that this new system is so easy to use, and particularly for our clinical staff who can now access and review recordings to help them improve patient care. This video technology gives us extra confidence that our patients and staff are safe and protected” said Tracey Edwards, Head of Security at Southern Health NHS Trust. With minimal disruption, and working in this sensitive location, Galeco engineers were able to replace an outdated system with an affordable, high-performance, cybersecure solution that is easy to maintain and operate without any ongoing license fees.

Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?

Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?

Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable:  What new buzzword have you heard, and what does it mean for the industry?