Security installation

The National Security Inspectorate (NSI) is supporting this year’s UK Outstanding Security Performance Awards (OSPAs), which is part of a global awards scheme currently running in 12 countries recognising outstanding performance in their private security sectors. This year’s UK OSPAs awards show will be taking place ‘virtually’ on the afternoon of 25 February and NSI is delighted to be sponsoring the Outstanding Security Installer/Integrator category. NSI congratulates the 21 NSI approved companies and individuals shortlisted as finalists this year, who, between them have 51 nominations across multiple categories including Outstanding Contract Security Company (Guarding), Outstanding Event Security Team, and Outstanding Security Installer/Integrator. Celebrate outstanding performance Through a rigorous and transparent process, the OSPAs judges have recognised the finalists’ exceptional company and individual performance. Richard Jenkins, NSI Chief Executive commented: “The UK OSPAs celebrate outstanding performance and achievements, and supporting these awards is important to NSI and our dedication to raising standards in the private security sector. We congratulate all the finalists and wish them every success at this year’s OSPAs and beyond.” Over 700 people have already booked their places’ to attend this year’s UK OSPAs virtually. There will be guest appearances from Paul Sinha (AKA ‘The Sinnerman’), Quiz master, presenter, and stand-up comedian, and Alan Dedicoat, best known as the ‘Voice of the Balls’ on the National Lottery programmes.

Understanding access control technology has surpassed its core application as a security tool and is helping protect individuals from infection, Anviz has announced the release of a strategic addition to its product line, Go Touchless - FaceDeep 5 and FaceDeep 5 IRT face recognition terminals. Safely Returning to work and school during the post COVID-19 pandemic period leaves people with a key question - With what health and safety precautions? AI-based facial recognition terminal Anviz has introduced an AI-based face recognition terminal with mask and temperature alerts Anviz has introduced an AI-based face recognition terminal with mask and temperature alerts, equipped with a dual-core based Linux CPU and the latest BioNANO deep learning algorithm that enables it to recognise a face with accuracy and greater speed. According to Mr. Felix Fu, Product Manager at Anviz Global, the dual camera for live face detection and mask, temperature alert are the key features of the Anviz touchless series that will make students and employees follow rules to wear masks during this period. Integrated with CrossChex access control software Furthermore, combined with the latest time attendance and access control management software - CrossChex, Anviz offers the total solutions to enforce rules that require masks and normal body temperature to access entry. With easy installation and multiple authentication options, the AI-based facial recognition device can be used at public buildings, government facilities, educational institutions, hospitals, professional service firms and retails. FaceDeep Series access control terminals As global demand for hygiene safety and enhanced protection is increasing, Anviz FaceDeep Series access control terminals will provide the best solution to reduce the worries of people returning to office and school, during the post COVID-19 pandemic age.

Videx Security appoints James Rose, an experienced professional in the access control and door entry market, to National Projects Manager. In the newly created role, James is responsible for Videx’s large-scale access control and entry projects, predominately in the social and private residential sector. A key element of his role involves onsite leadership for the project team, taking ownership of the full project life cycle from initiation to completion. Developing strong relationships James is an integral part of the Videx team and has been working at the company for over 10 years. He has a strong technical and sales background with extensive knowledge and expertise of the Videx range of access control and entry systems. John Rickard, Managing Director of Videx, said: “James not only has an in-depth understanding of the business, our products, and the industry generally, but he also has developed strong relationships with key partners - installers, distributors and integrators - through his technical and sales roles at Videx over the years. Together with his passion for innovation, James will be able to create new business opportunities with large scale, expansive projects in his new role.” Prioritising technology innovations Both James and James will work closely together in securing larger contracts for Videx “At Videx, we pride ourselves on providing a bespoke security solution and understanding a customer’s specific requirements which sets us apart from other entry manufacturers. Building on this USP, James will help us to secure more projects where the specification required is highly bespoke and tailored to specific customer needs.” The news follows the appointment of James Gray to National Sales Manager. Both James and James will work closely together in securing larger contracts for Videx, focusing on those sectors that provide the most growth potential to the business. Of particular focus this year are local authority and housing sectors as well as the healthcare industry which is calling for increased door entry and access control measures as they focus on bringing the current pandemic under control by reducing the spread of COVID-19. James added: “I am looking forward to taking on a challenging, but exciting, role as we push forward with our growth plans, prioritising technology innovations and best-in-class customer service.”

Electronic Security Association’s (ESA) National Training School has launched a valuable new tool to help employers with one of the biggest challenges faced when hiring new security technicians, gauging practical areas of proficiencies. Gauging proficiency areas “Many other professions use skills assessments to verify computer or accounting expertise, for example, so the Electronic Security Association felt with the thousands of test questions we have available from our courses that we would have the perfect resource to create a tool to help hiring managers,” said Michelle Yungblut, Electronic Security Association’s Chief Knowledge Officer. The tool consists of affordable, online aptitude tests, developed with input from industry subject matter experts over the past year and will measure a technician’s skill level on several core proficiencies that employers want when seeking to hire the best possible candidate. Security technician assessment tool Assessment exams are available in general, overall skillset, and in video surveillance, access control, fire and intrusion Assessment exams are available in general, overall skillset, and in specialised areas, including video surveillance, access control, fire and intrusion. Upon completion of each assessment, employees will receive an outcome report that will weigh the test takers’ skills as beginner, intermediate or advanced. These reports will also show areas of strengths and weaknesses so that managers are prepared to assign the employee tasks that match their skill level and design training programmes to enhance employee weaknesses as well as build upon their proficiencies. ESA National Training School courses “We have eight different assessments, each of which is just 25 questions and takes about 30 minutes to complete, so the time needed is very minimal,” said Michelle Yungblut. As with all ESA National Training School courses and training programmes, ESA members receive exclusive discounts. The assessment exams are now available for US$ 35 each for ESA members and US$ 49 each for non-members.

Synology Inc. has announced two additions to its enterprise-class M.2 NVMe solid-state drive line for SSD caching, and its latest generation 10/25GbE network cards to drive forward storage and networking performance on its storage solutions. New 800 GB models for the SNV3400 M.2 2280 and SNV3500 M.2 22110 NVMe SSD lines are designed to let users with larger data sets cache more data, allowing for higher and more consistent performance improvements over HDD-based arrays. Dual-port 10GbE SFP+ E10G21-F2 The dual-port 10GbE SFP+ E10G21-F2 compliments the existing lineup of high-speed NICs, while the dual-port 25GbE SFP28 E25G21-F2 provides customers with even faster 25GbE connectivity options. “Our latest NAS models are built for expansion so that they can meet our customers' future storage, caching, and connectivity needs,” said Peggy Weng, Synology Inc.’s Product Manager, adding “With this latest wave of releases, we build on that foundation to offer a solid ecosystem of first-party storage and networking options.” Supporting larger SSD cache applications “To satisfy a growing need for cost-effective but high performance and high capacity storage, we introduced our M.2 NVMe SSDs last year to specifically target cache usage," said Julien Chen, Product Manager at Synology Inc., adding “Our enterprise-class drives have been well received for their reliable performance and seamless integration with our product lineup.” Julie Chen further stated, “Our two new, higher-capacity models announced today will allow users with bigger pools of hot data to better reap the benefits of the NVMe SSD cache, maximising the performance an HDD array can output in a very economical way.” SNV3000 series SSD Synology SNV3000 series SSD is designed to support heavy caching applications Synology SNV3000 series SSD is designed to support heavy caching applications where data integrity is of paramount importance, including virtualisation, high-traffic volume database storage, and AI and HPC projects. With over 205,000/40,000 4K maximum random read/write IOPS and a 500 TBW endurance rating, the SNV3000 series consistently delivers fast caching and effectively reduces latency in scenarios from multimedia post-production to database applications. Full integration with DiskStation Manager Full integration with Synology's DiskStation Manager (DSM) enables lifetime analytics for each SNV3000 series unit based on actual workloads. Timely notifications when replacement is recommended help users make the most out of each drive's lifespan. “With more businesses relying on data-intensive applications, we see a consistent need for systems capable of handling higher data throughput,” said Peggy Weng, adding “That's why we are introducing 25GbE NICs to our lineup.” E10G21-F2 and E25G21-F2 dual-port network cards The E10G21-F2 and E25G21-F2 dual-port network cards boost throughput and performance of compatible Synology systems for bandwidth-heavy tasks such as distributed computing, AI, or big data applications, backing up large numbers of devices, or supporting more simultaneous users for centralised file or block storage applications. The E25G21-F2 is backward-compatible with 10GbE SFP+ equipment, reducing installation and implementation costs in hybrid networks. The E10G21-F2, E25G21-F2, SNV3400-800G, and SNV3500-800G are available in the market from Synology resellers globally.

Evolution, the foremost integrated Fire & Security systems business, is celebrating its 25th anniversary with the launch of its new company logo. The logo has been given a stylish and modern refresh to reflect the development of the business since its foundation in 1996 and to symbolise the company’s ethos of always looking towards future success. Delivering excellence Richard Lambert, Managing Director of Evolution, says this is an important milestone for the company: “Since our launch we have continued to grow and achieve, establishing Evolution as a leading fire and security systems integrator across the UK and Europe.” “We're excited about the future of the business and the industry, and this modern refresh aligns with our goal of continuing to deliver excellence to our clients, providing them with the systems, services and support that meet their specific needs.”

For decades, cable theft has caused disruption to infrastructure across South Africa, and an issue that permeates the whole supply chain. Here, Ian Loudon, international sales and marketing manager at remote monitoring specialist Omniflex, explains how new cable-alarm technology is making life difficult for criminals and giving hope to businesses. In November 2020, Nasdaq reported that, “When South Africa shut large parts of its economy and transport network during its COVID-19 lockdown, organised, sometimes armed, gangs moved into its crumbling stations to steal the valuable copper from the lines. Now, more than two months after that lockdown ended, the commuter rail system, relied on by millions of commuters, is barely operational.” Private security firm Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa. In 2001, SABC TV broadcast a story following two members of a private security firm working for Telkom, a major telecoms provider. In the segment, the two guards, working in Amanzimtoti on the south coast of KwaZulu-Natal, head out to investigate a nearby alarm that has been triggered. They reach a telecoms cabinet and discover that it has been compromised, with the copper cable cut and telephone handsets strewn across the ground. In the dark, they continue to search the area when one of the guards discovers the problem: 500 metres of copper wire has been ripped out. In their haste, the thieves have dropped their loot and fled. Widespread cable theft Had they managed to get away, they would have melted the cable to remove the plastic insulation and sold the copper to a local scrap dealer for around 900 Rand, about $50 US dollars. For the company whose infrastructure has been compromised, it may cost ten times that amount to replace and repair the critical infrastructure. The disappointing takeaway from this story is that two decades on from this incident the country still faces widespread cable theft, whether it’s copper cables from mines, pipelines, railways, telecoms or electrical utilities. In fact, the South African Chamber of Commerce and Industry estimates that cable theft costs the economy between R5–7 billion a year. The answer to the problem must go further than the existing measures used by companies. Detect power failure Most businesses already invest in CCTV, fences, barriers and even patrol guards, but this is not enough. Take the mining sector, for example. These sites can be vast, spanning dozens of kilometres - it’s simply not cost effective to install enough fences or employ enough guards or camera operators. As monitoring technology gets better, the company has seen site managers increasingly use cable alarms in recent years that detect when a power failure occurs. The idea is that, if one can detect a power failure, they can detect whether the cable has been cut The idea is that, if one can detect a power failure, they can detect whether the cable has been cut. The problem is though: how does one distinguish the difference between a situation where a cable has been cut intentionally and a genuine power outage? Power outages in South Africa are an ongoing problem, with the country contending with an energy deficit since late 2005, leading to around 6,000 MW of power cuts in 2019. Remote terminal units Eskom Holdings SOC Ltd., the company that generates around 95 per cent of South Africa’s power has already warned of further blackouts as the company works to carry out repairs to its power plants. According to a statement on the company’s website, “Eskom spends in the region of R2 billion a year replacing stolen copper cables." The result is that criminals take advantage of the gaps in power to steal cable, timing their robberies to coincide with the published load shedding schedules. The basic alarms used to detect power outage won’t recognise the theft because they register a false-positive during a power cut. By the time the power comes back on, the deed has been done and the criminals have gotten away with the cable. The good news is that recent breakthroughs in cable monitoring technology are helping tackle just this problem. New alarms on the market now combine sophisticated GSM-based monitoring systems that use battery powered remote terminal units. Legitimate supply chain Unlike the basic alarms that look for the presence or absence of power, these new systems monitor whether the cable circuit is in an open or closed state. In the event of a power outage, the unit continues to run on battery power and can detect if a cable has been cut, sending a priority SMS alert to the site manager immediately, giving them a fighting chance to prevent a robbery in progress. Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem across the supply chain in South Africa. In recent years, the combination of unscrupulous scrap dealers, the alleged involvement of large scrap processing companies and lax penalties meant that much of the stolen copper ended up back in the legitimate supply chain. However, recent changes in the law have sought to take a tougher stance on copper theft. Alarm monitoring technology According to the Western Cape Government, “The Criminal Matters Amendment Act, regulates bail and imposes minimum offences for essential infrastructure-related offences." The act, which came into effect in 2018, recommends sentencing for cable theft, with the minimum sentence for first-time offenders being three years and for those who are involved in instigating or causing damage to infrastructure, the maximum sentence is thirty years. It seems to be working too. In January 2021, the South African reported that a Johannesburg man was sentenced to eight years behind bars for cable theft in Turffontein. While the longer-term outlook is a positive one for industry, the best advice for businesses seeking to alleviate the problem of cable theft in the immediate future is to invest in the latest cable-theft alarm monitoring technology to tackle the problem and make life difficult for criminals.

Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyse more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analysed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analysing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as licence plate reading, behavioural analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fibre-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.

ISC West attendees include physical and IT security professionals; dealers, installers, integrators, end-users (from various vertical markets), law enforcement/government officials, consultants, specifiers, architects, engineers, consultants, and more. Within the ISC brand, we are continuing to diversify and grow the number of attendees by attracting international visitors, as well as encouraging physical and IT/IoT teams to visit the show together. Our VIP programme, branded the ISC Executives' Club® programme, attracts the highest level attendees who have buying power for their organisation. Members include: high level end-users from government, education, healthcare, retail, casino gaming (and other verticals), national integrators (along with their End User customers), specifying security consultants, and independent dealers/installers with open projects and decision-making power. Some examples of Executive Club clients attending this year's event are the Department of Homeland Security, Apple, Google, San Francisco 49’ers, Sephora, AirBnB, and United Airlines, just to name a few. “We are so honored to have such dedicated and influential customers in our Executive Club programme. They are among the top thought leaders of the physical/IT security industry, and we are truly grateful for their loyalty to our event brand”, said Sharon Kelley, ISC Attendee Relations Manager. The show floor The show floor has six featured areas to mirror the evolution of the converged security industry. The areas include: Public Safety, Smart Home, Connected Security, Emerging Tech, Drones & Robotics, and (new for this year) Loss Prevention & Supply Chain. The Emerging Tech and Loss Prevention & Supply Chain areas will be located in the Venetian Ballroom, along with the International VIP attendee lounge, and Venetian Ballroom Theatre, which will feature complimentary Drone & Robotics and Loss Prevention education sessions, along with the Mission 500 5k run/2k walk awards ceremony. At the show, you’ll see a new ISC re-brand that has created more identifiable segments and will assist with easier show floor navigations for attendees.The ISC Executives' Club® programme attracts the highest level attendees There is never a shortage of special events at ISC West. Below are a few you won't want to miss: Charity Events (AIREF Golf Classic, Mission 500 5k run/2k walk) Awards Ceremonies (Sammy Awards, New Product Showcase Awards) Industry parties (SIA Market Leaders Reception, ISC West Customer Appreciation Party at TAO). These events are designed to enable attendees and exhibitors network with peers and forge new connections. Visit the ISC website for a list of all our Special Events taking place. Women in security SIA Women in Security Forum is thrilled to be hosting the second annual breakfast at ISC West In addition, the SIA Women in Security Forum is thrilled to be hosting the second annual breakfast at ISC West. “It’s great to see the security industry embrace this initiative and we hope signature events like this will continue to raise awareness of the importance of gender diversity as a competitive differentiator” states Kim Landgraf, SIA Liaison for the Women in Security Forum. This year’s breakfast will feature keynote speaker, Jaime Paris Boisvert, GM for Siemens Smart City Infrastructure.  Jaime will share her insights on leading strategy, sales, and operations whilst working closely with clients to deliver solutions that optimise buildings and infrastructure by improving energy efficiency, comfort, safety, and security. Looking beyond ISC West this March, the ISC Security Events portfolio for 2020 also includes the Expo Seguridad event in Mexico City in April, ISC Brazil in Sao Paulo in June, and ISC East in New York City in November (co-located with Infosecurity North America). 

Thermal cameras can be used for rapid and safe initial temperature screening of staff, visitors and customers. Used the right way, the cameras can help prevent unnecessary spread of viruses like the novel coronavirus. During the global pandemic, use of thermal cameras has increased, but they have not always been used correctly, and therefore, not effectively. Hikvision’s temperature screening thermal products are currently assisting users in initial temperature screening across the global market. During 2020, demand increased in most markets, and the company highly recommends that Hikvision’s thermographic cameras be used in accordance with local laws and regulations. Limitations of the technology include throughput and the impact of ambient conditions. Detect viruses and fever Hikvision releases a video that illustrates how skin temperature measurements are normalised within minutes Thermal cameras cannot detect viruses and fever and should only be used as a first line of screening before using secondary measures to confirm, says Stefan Li, Thermal Product Director at Hikvision. “We also believe it is important for businesses and authorities to use [thermal cameras] alongside a full programme of additional health and safety procedures, which includes handwashing, regular disinfection of surfaces, wearing protective clothing such as masks, and social distancing.” Hikvision has released a video that illustrates how skin temperature measurements are normalised within minutes after someone emerges from the cold. Mr. Li says the video demonstrates the accuracy of forehead measurement under difficult circumstances when people come inside from a cold outdoor environment. Temperature screening facilities “There have been some claims that measuring the forehead temperature is not as accurate as measuring the inner canthus, and we believe this video demonstrates the accuracy of forehead measurement very well,” he says. “We also illustrate how the skin temperature will experience a process of recovery (warming up), no matter if it is measured by a thermal camera or a thermometer.” Mr. Li adds that people should wait five minutes in such circumstances before starting a temperature measurement. “We hope that stakeholders who are involved in the design of temperature screening facilities and associated health and safety procedures will recognise how important it is to consider the skin temperature recovery time, and that forehead measurement can provide accurate test results,” says Mr. Li. Thermal imaging manufacturers The algorithm is based on a large number of test results to obtain a value that tends to be dynamically balanced The temperature measurement principle of thermal imaging is to detect the heat radiation emitted by the human body. The detected heat value often does not reflect the true internal body temperature of an individual. Furthermore, the temperature varies among different parts of the human, such as the forehead, ears, underarms, etc. A temperature compensation algorithm can be used to adjust the measured skin temperature to align with the internal body temperature. The algorithm is based on a large number of test results to obtain a value that tends to be dynamically balanced. At present, thermal imaging manufacturers in the market, and even forehead thermometer manufacturers, have developed their own algorithms to map the skin temperature measured by the camera to the internal body temperature, so as to compensate the skin temperature to the internal body temperature. Thermal cameras This is also why Hikvision recommends that the "actual body temperature" should be checked with a secondary device for confirmation. The calibration work for a thermal camera is completed in the production process at the factory, including calibration of reference values and detection point and so on. At the same time, the equipment parameters should be adjusted before on-site use to ensure accurate temperature reads. Hikvision does not deny the accuracy of temperature measurement at the inner canthus but prefers forehead temperature measurement and algorithms based on actual use scenarios, says Mr. Li. A large amount of test data and practical results indicates that the forehead is a correct and easy-to-use temperature measurement area, says the company. There are advantages and disadvantages of choosing different facial areas for temperature measurement. Default compensation temperature Two main approaches direct the measurement area and how compensation algorithms are applied: Forehead area + default forehead compensation algorithm value Upper half face (forehead + canthus) + default inner canthus compensation algorithm value. Both methods deploy compensation algorithms, but the default compensation temperature of the inner canthus will be less than the default compensation temperature of the forehead, generally speaking. The reason is that the temperature of the inner canthus of most people is higher than their forehead, so the temperature compensation is relatively low (i.e., closer to the actual temperature inside the body.) Upper face area Hikvision found that selecting the upper face area plus the default compensation value for the inner canthus resulted in situations when the calculated temperature is lower than the actual temperature. For the Hikvision solution, the forehead is a relatively obvious and easy-to-capture area on an entire face Mr. Li explains: “The reason is that when the camera cannot capture the position of the inner canthus (for example, when a person is walking, or the face is not facing the camera), the camera will automatically capture the temperature of the forehead. Then the result that appears is the sum of the forehead temperature plus the default compensation temperature of the inner canthus, which is lower than the actual temperature of the person being measured. Therefore, errors are prone to occur.” Thermal imaging products But for the Hikvision solution, the forehead is a relatively obvious and easy-to-capture area on an entire face. Also, the default forehead compensation temperature is based on rigorous testing and can also correctly mimic the actual temperature of the person being measured, says Mr. Li. After many test comparisons, considering that the results of forehead temperature measurement are relatively more stable, and in order to avoid the false results from inner canthus temperature measurement, Hikvision chose the forehead temperature measurement approach. “We look forward to bringing thermal imaging products from a niche market where there is a relatively high-end industry application to a mass market and serving more users,” says Mr. Li. Facial recognition terminals Additional application parameters can maximise effectiveness of thermal cameras for measuring body temperature: Positioning and height - All cameras must be mounted appropriately to avoid loss of accuracy and performance. The installation height of each camera must be adjusted according to camera resolution and focal length, and stable installation is needed to avoid errors caused by shaking. Ensuring a ‘one-direction path’ - The detection area must ensure that cameras capture the full faces of all those passing by or stopping, and obstacles should be avoided in the field of view, such as glass doors that block the camera. Adequate start-up and usage - A waiting time of more than 90 minutes is required for preheating, after the initial start-up. Before conducting a thermal scan, people should be given three to five minutes to allow their body temperature to stabilise. When Hikvision MinMoe facial recognition terminals are used, people must stand at a fixed distance, pass one by one, make a short stop, and face the camera directly. Hikvision cameras support efficient group screening, but one-by-one screening is suggested for more accurate results, says Mr. Li. Unstable environmental condition An unstable environmental condition may affect the accuracy of thermal camera systems Environmental factors can impact the accuracy of thermal cameras, and the idea of using a black body is to provide the camera with a reference point that has a stable temperature. The black body is heated to a specific temperature and helps the thermal camera to know how much error is caused by environmental factors in the room, and how the camera should calibrate itself in real time to improve its accuracy. A black body can help increase the temperature measurement accuracy, and the most common improvement is from ±0.5 degrees to ±0.3 degrees. However, it also increases the cost of the installation. In some markets, customers may require black bodies in order to comply with regulatory accuracy requirements. An unstable environmental condition may affect the accuracy of thermal camera systems for measuring temperature. Medical temperature measurement Therefore, Hikvision suggests that the ambient conditions should be met for installation and use. First of all, users should avoid installing devices in hot or changeable environments. All cameras require indoor environments with calm air, consistent temperature and no direct sunlight. Installation should also be avoided in semi-open locations that may be prone to changes in ambient conditions, such as doorways, and there should be enough stable, visible light. All devices should be installed to avoid backlighting, high temperature targets, and reflections in the field of view as far as possible. “We often see the misconception that thermal cameras can replace medical temperature measurement equipment, which is not the case,” says Mr. Li. Rapid preliminary screening “Temperature screening thermographic cameras are designed for the detection of skin-surface temperatures, and the measurement should be conducted to achieve rapid preliminary screening in public areas. It is really important that actual core body temperatures are measured subsequently with clinical measurement devices.”

Consolidation continued in the physical security marketplace in the turbulent year 2020. There were several mega-deals in addition to shuffling among small and medium-sized companies. Here is a sampling of M&A from this year, compiled from our archive of company news. With the changing economic climate, how much more is ahead in 2021? Stay tuned. Wesco merges with Anixter WESCO International, Inc., a provider of business-to-business (B2B) distribution, logistics services and supply chain solutions, announced it completed its merger with Anixter International Inc., creating a premier, global B2B distribution and supply chain solutions company. Anixter becomes a wholly owned subsidiary of WESCO International. ACRE acquires Razberi ACRE acquired Razberi Technologies, Farmers Branch, Texas, and the product line of intelligent video appliances, automated security software and health monitoring software will be added to and sold under the ComNet brand and portfolio of products. ComNet will now be selling Razberi products through its established channels. Motorola acquires IndigoVision Among the benefits is enhanced geographical reach across a wider customer base Motorola Solutions says the IndigoVision range of products, global presence and customer base are ‘highly complementary’ to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. Motorola acquires Pelco “Pelco’s track record of innovation, internationally recognised brand, global channel and customer installed base enable us to further expand our global footprint with enterprise and public safety customers,” said Greg Brown, Motorola Solutions’ Chairman and CEO, about the iconic brand. Johnson Controls swallows Qolsys Qolsys Inc., residential and commercial security and smart-home manufacturer, enhances Johnson Controls global innovation platform, delivering next generation security and smart building solutions. JCI had already owned a majority stake in the company since 2014. ADT and Google Home partnership The partnership will combine Nest’s award-winning hardware and services, powered by Google’s machine learning technology, with ADT’s installation, service and professional monitoring network to create a more helpful smart home and integrated experience for customers across the United States. Upon the closing of Google’s equity investment in ADT, Google will own 6.6% of ADT’s outstanding aggregate common equity. Securitas acquires STANLEY in Five Countries The acquisition is aligned with Securitas’ ambition to double the size of its security solutions Securitas acquired STANLEY Security’s electronic security businesses in Germany, Portugal, Switzerland, Singapore and India. The acquisition is aligned with Securitas’ ambition to double the size of its security solutions and electronic security business and expands Securitas’ electronic security footprint and capabilities. Allied Universal to Buy G4S Ending the year on a high note, the boards of directors managing Allied Universal and G4S reached an agreement on the terms of a recommended cash offer. The deal brings to a close a six-month bidding war for G4S. The combined business is expected to generate approximately $18 billion in annual revenues with a global workforce of more than 750,000 people in 85 countries. Quantum acquires Western Digital business line Quantum Corporation entered into an agreement with Western Digital Technologies, Inc., a subsidiary of Western Digital Corp., to acquire its ActiveScale object storage business. The acquisition demonstrates Quantum’s commitment to innovation and growth, extending the company’s leadership role in storing and managing video and unstructured data using a software-defined approach. AVA/Vaion/Jazz Networks Ava, a unified security company, announced the completion of the merger between Jazz Networks, renowned cyber security insider threat detection and response firm; and Vaion, an end-to-end video security solutions provider. Ava is now positioned to deliver unified cyber and physical security solutions to organisations worldwide.

The coronavirus pandemic had a monumental impact on all aspects of the business world, including the security industry. However, amid the gloom and doom, many security professionals also saw opportunity: New ways the industry’s products could be applied to address the challenges of coping with the virus. This article will review some of those opportunities, based on our reporting throughout the year and including links back to the original articles. During and after the pandemic, security systems are an important asset when it comes to helping to keep occupants and buildings safe as employees return to work. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. Role of thermal cameras These foot-traffic patterns can inform settings for a variety of devices - like ventilation and temperature controls - and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, began being deployed early in the pandemic to quickly scan employees, contractors and visitors as part of a first line of defence to detect COVID-19 symptoms. These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices. Thermal cameras can be a tool for detecting fever, but any use of the technology for this purpose is full of qualifications and caveats. Importantly, how the camera system is configured makes all the difference in whether temperature readings are accurate, and the downside of inaccurate readings is obvious - and potentially deadly. Temperature detection systems FDA guidelines limit how the cameras are used, not to mention guidance from other regulatory/government bodies such as the CDC. One of our Expert Roundtable panelists compares the market to a “wild west scenario,” and almost all the panelists are clear about how customers should approach the market: Buyer beware. There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system. Customers need to know what questions to ask to ensure they maximise the accuracy of body temperature detection systems. Rise of contactless Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. "Users do not want to touch anything anymore,” says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Facial recognition system Another contactless system that benefits from concerns about spread of COVID-19 is facial recognition. New advancement in software, specifically in the areas of algorithms, neural networks and deep learning and/or artificial intelligence (AI), have all dramatically improved both the performance and accuracy of facial recognition systems, further expanding its use for an increasing number of applications. A low-tech solution - the face mask - became a leading preventative measure during the pandemic. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intelligence can now identify whether or not people entering a facility are wearing facemasks and help enforce adherence to mask mandates. This technology is proving to be a cost-effective solution that reduces risks of confrontations over masks policies and gives managers the data they need to document regulatory compliance and reduce liability. Smart video analytics Other technology approaches, including artificial intelligence (AI), were also brought to bear during the pandemic. The German data analytics powerhouse G2K, for example, has developed a Corona Detection and Containment System (CDCS) that is ready for immediate use in record time. Detection takes place in combination with AI-supported data analysis to specifically identify virus hotspots and distribution routes, as well as to identify other potentially infected persons. One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated. A “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. Enforcing social distancing Several applications have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. The site of one pilot programme is the 250,000-square-foot HID Global facility in Austin. For the pilot programme, 80 HID Location Services readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. COVID-19 white papers In addition, we published several White Papers in 2020 that addressed various aspects of the coronavirus pandemic. They included: The top five security lessons learned that apply across all industries navigating COVID-19. Using video analytics to keep staff, visitors and customers safe by enforcing social distancing. How antimicrobial treatment on door handles and levers can reduce disease spread. How companies can put in extra precautions that will continue to grow and adapt with their environment over the long-term. Determining the practicalities and capabilities of today's thermal cameras to accurately detect body temperature.

Access IS, part of HID Global, is delighted to celebrate the successful launch of contactless payments across the Stockholm region by SL (Storstockholms Lokaltrafik). Building on the successful mass deployment of Access-IS ticket readers and validators back in 2019, the latest upgrade to the system sees Access-IS devices in train gates and ticket offices as well as bus mounted validators being upgraded to permit full cEMV contactless payment capability. Contactless ticketing Ticket reading is fast and dependable with clear visual indications when tickets and cards have been successfully read Stockholm is leading the way with this deployment of contactless ticketing across a true multi-modal transit network. Barcode and NFC tickets, as well as bank and credit cards by VISA, Mastercard or American Express are all presented to a single, intuitive-to-use, point of presentation. Ticket reading is fast and dependable with clear visual indications when tickets and cards have been successfully read, meaning passenger throughput is maximised for a great user experience and reduced operational costs. Access IS transit validators and readers Common to many Transit Authorities, SL continues to operate its ‘Accesskort’ proprietary closed loop ticketing scheme in tandem with the new upgrade. However, plans are in place to migrate ‘Accesskort’ to a new SL transit (EMV technology) closed loop card, which will be read/processed on the Access-IS reader, making a single point of presentation for all tickets and payments. All of the Access IS transit validators and readers are non-proprietary, open architecture units, which free the city to use any software backend system they desire. Access IS and SL partnership When Access IS first started to work with Storstockholms Lokaltrafik (SL), it was the beginning of a journey to modernise ticketing across Stockholm. At any ticket reader on buses, metro barriers, commuter trains and boats, rail or tram platform, or with the tram conductor, passengers can now simply tap to make a payment using all major payment schemes, as well as Apple Pay, Samsung Pay, Google Pay via their mobile devices’ digital wallet. A single tap buys them a single trip, priced at SEK 38, the same as the SL app, the ticket machines, or the ‘SL Accesskort’. Initially the system has gone live with adult tickets, but concession tickets for pensioners, students or children will follow. Contactless cards for passengers For passenger security, SL does not see debit card numbers or card account The ticket becomes valid the moment a passenger taps on their contactless card for the first time, at the start of their journey and remains valid for 75 minutes. All of a passenger’s journeys are tallied up and debited as a single payment the following day, making travel payments easy to understand and simple to track for the passenger. For passenger security, SL does not see debit card numbers or card accounts, but uses a technology where the correct card number is exchanged for a random number. This means that SL cannot see which person the payment card is linked to. Deployment of contactless transit payments Speaking about the project, Charlotte Modig, Payments and Cards Senior Business Manager for SL Stockholm said, “As we modernise our ticketing system to be leading edge, the learning curve for all involved is steep. Close cooperation between SL and Access has managed to overcome challenges and deliver a service we are all rightly proud of.” Speaking about the project, Cliff Hunter, Head of Sales for Access IS said, “Our relationship with SL goes from strength to strength with a great deal learnt on all sides during this ‘the largest of its kind’ deployment of contactless transit payments.” Cliff adds, “We champion software agnostic transit products to give operators flexibility in how they implement their mobile ticketing and payment schemes.”

Domino's Pizza is one of the largest and fastest growing food service company in India with a network of 850+ restaurants in more than 200 cities. The Pizza delivery expert is a renowned provider of the organised pizza market with 70% market share in India. With its most famous half an hour delivery strive, Domino's Pizza marks the importance of communication and time growing towards its vision of exceptional people on a mission to be the best pizza delivery company in the world. Today's retail supply chain executives are moving more products farther and faster than ever before. Communication is a critical parameter when it comes to the Pizza industry as it directly affects, delivery on time, order noting, supply chain relationship and most importantly food management process. In the era of fast life, demanding consumers putting pressure on the supply chain process, Domino's Pizza required all its branches to work in synchronisation managing food delivery on time. Advanced communication system The major challenge was to connect multiple branch offices with headquarters for day-to-day communication. Following it, Domino's Pizza also required 30+ lines as a trunking solution for voice calling at all the branch offices with minimum infrastructure cost. Products And Solutions Offered: Matrix and its channel partner Sun Line Communications Systems worked together and provided an IP enabled PBX solution - ETERNITY GE for all multi-site telephony needs of Domino's Pizza. ETERNITY GE is an advanced communication system offering convenient features and flexible functionalities in line with the changing needs of organisations. The reliable architecture and easy to use platform delivers the unmatched performance to meet the needs of controlling costs and managing operational expenses. ETERNITY GE supports any combination of TDM, IP, GSM PRI trunks and subscribers along with networking of multiple systems across locations. Centralised management of IP-PBX System With IP telephony, Domino's Pizza saves telecom costs by any call placed between head office and branch offices Peer-to-Peer connectivity over IP between IP-PBX at HO and 15+ ETERNITY GE located in branch offices for seamless connectivity. With installation of 15+ ETERNITY GE at branch offices, Matrix connected all the locations with head office over IP to provide seamless integration all over India for Domino's employees for quick connectivity. With IP telephony, Domino's Pizza saves telecom costs by any call placed between head office and branch offices. IP telephony feature of ETERNITY GE provides simple 3-digit dialling, call transfer, conference, voice mail access and other call management features for inter-branch communications With the requirement of 30+ trunks at every branch location for voice calling, PRI acts as a perfect network to not only save telephony cost but also saves cabling cost as 30 channels are offered on a single line. Unified communication for workforce With the web based Remote Management feature, all the systems can be centrally managed by the IT administrators from a single location without visiting any branch offices. Innovative SPARS M2S - Mobile Softphone application enables supervisors to carry office extensions wherever they go. They can reach each other by simply dialling an extension number or browsing through the corporate directory. Enhanced collaboration with video calling, instant messaging and presence sharing, voice mail features. Results : Unified Communication for workforce collaboration and better customer responsiveness Low terminating cost of PRI lines as compared to analogue lines for each user Reduced call traffic as high as 40% Future-proof solution with scalability for further expansion plans

Vimpex has supplied Agrippa wireless acoustic fire door holders to hold open fire doors at the HQ of one of England’s largest housing associations to provide an easy and effective method of infection control, while not impacting on fire safety. A COVID-secure risk assessment identified the need to reduce the touching of fire door locks and door handles at the organisation’s administration offices by staff and visitors. “Reducing the spread of germs and bacteria has never been more critical. We identified self closing fire doors that need constant handling to open them as having the potential to spread the virus. The Agrippa door holder provides an excellent, hygienic and legally compliant solution to holding open internal fire doors, supporting infection control without compromising fire safety." Increase in building ventilation While preventing door handle contact, the Agrippa door holder also increases room ventilation Vimpex’s Agrippa wireless acoustic fire door holders offer the perfect wire-free solution to legally hold fire doors open, using digital wire-free technology to uniquely ‘listen and learn’ the sound of a specific fire alarm. This ensures the holder’s releasing trigger reacts only to the precise sound of the fire alarm rather than extraneous loud noises, so false activations are virtually eliminated. While preventing door handle contact, the Agrippa door holder also increases room and building ventilation while improving visibility and accessibility to ensure social distancing is maintained. Fire door holders The Agrippa fire door holder is the perfect solution to legally hold open fire doors in schools, care homes, hotels and office buildings, as well as many others. It is recognised by UK Fire and Rescue Services and the London Fire Brigade, suitable for installation to BS 7273-4 Standard Actuation (Category B) and conforms to EN1155, and is CE marked.

Johan Cruijff ArenA will utilise innovative video analytics to improve visitor flow, optimise parking utilisation and offer fans an anonymous way to provide feedback about the stadium experience, among other uses. The Security & Safety Things IoT platform for smart cameras will integrate into the ArenA’s operational software to provide key insights into stadium operations and ongoing health and safety measures, especially useful since the pandemic. The partnership will provide a potential model for other organisations looking to deploy technology solutions to safely reopen. IoT platform for smart cameras Security and Safety Things GmbH and the Johan Cruijff ArenA are partnering up and will deploy S&STs IoT platform for smart surveillance cameras to enhance overall fan experience, optimise ArenA operations and increase visitor security and privacy. The ArenA is home to AFC Ajax and the internationally renowned Amsterdam Innovation ArenA (AIA), a living lab established by the ArenA and the City of Amsterdam to enable development and testing of innovative stadium and smart city solutions. Security & Safety Things IoT platform S&ST IoT platform and network of cameras is integrated into the ArenA’s dashboard software The Security & Safety Things (S&ST) IoT platform and network of cameras is integrated into the ArenA’s dashboard software to provide information and analysis for safety and security as well optimisation of stadium operations and visitor engagement. “Every technology selected for our innovation environment is strategic because of the potential benefits not only to our ArenA, but to the City of Amsterdam and other stadiums and large event venues seeking technological solutions to help to re-open safely and operate their facility more intelligently,” said Sander van Stiphout, Director International, Johan Cruijff ArenA. Sander van Stiphout adds, “The unique flexibility of the Security & Safety Things approach enables us to simultaneously deploy COVID-19 health and safety analytics along with business optimisation tools and easily re-equip the cameras with other analytic applications as our needs change.” AI-enabled video analytic applications A series of smart cameras on the S&ST IoT platform are installed in key areas throughout the stadium. Using specialised, Artificial Intelligence-enabled video analytic applications from the S&ST Application Store that run directly on each camera, each device will provide the ArenA with valuable operational insights. When the stadium reopens, crowd detection analytics will monitor social distancing compliance and visitor flow around entrances and food or merchandise kiosks. License plate recognition cameras will assist with real-time occupancy monitoring for parking and traffic flow optimisation. Queue detection applications Queue detection applications can be employed to reduce visitor wait times by directing fans to less busy areas and by providing the insights required to optimise staffing levels at peak times. In one specific area, a camera also provides the ability for visitors to provide feedback about their stadium experience in an anonymous and contact-free way by detecting the visual of a ‘thumbs-up’ or ‘thumbs-down’ from a visitor, collecting only the rating without disrupting people flow. Smart camera platform We’re honoured to be joining the Johan Cruijff ArenA as an innovation partner" “The flexibility of our smart camera platform and the ArenA’s mission of innovation are very well matched to produce the intelligence necessary to address real world issues of privacy, health and safety but also new and creative ideas for stadium and event management,” said Hartmut Schaper, Chief Executive Officer (CEO), Security & Safety Things GmbH. Hartmut adds, “We’re honoured to be joining the Johan Cruijff ArenA as an innovation partner and to help them provide a seamless and safe visitor experience.” Smart surveillance camera system The camera system and how it is used complies with all European and Dutch privacy regulations. Furthermore, there are various advantages to this camera system, when it comes to privacy. These cameras are equipped with powerful processors that analyse the images directly on the camera, reducing the need for a constant video stream to be passed on to a central location, where it can be monitored or further processed. Instead, the cameras can be configured to send only the information about relevant events such as when a long queue is forming, groups of people gather too closely, or individuals are not wearing face coverings as required. Only then will respective images be passed along. This reduces the processing of visitors’ personal information to an absolute minimum as opposed to a traditional set-up where all footage is transmitted and centrally processed at all times.

Singapore’s Changi Airport Group, one of the most innovative and technologically advanced airports in the world, has selected Genetec, Inc., a foremost technology provider of unified security, public safety, operations, and business intelligence solutions to enhance and upgrade its security system. The three-year project, which is expected to be completed by the end of 2023, will see Genetec™ Security Centre, a unified security platform that blends IP security systems within a single intuitive interface, underpinning the airport’s security operations, with a specific focus on the video surveillance system across its terminals.  The contract was awarded to Genetec following a rigorous competitive tender process. “Increasingly, our airport customers are understanding the deep business insights Security Centre is capable of delivering, its ability to inform and create value for multiple areas of an airport business operation and improve the overall passenger and employee experience,” said Giovanni Taccori, Commercial Lead Transportation, APAC at Genetec, Inc.

Aperio wireless locks from ASSA ABLOY Opening Solutions now integrate seamlessly with the versatile AEOS access control by Nedap to bring a range of concrete business benefits. Optimising access control with these battery-powered wireless locks can boost convenience for building users and help make better use of spaces. It can increase efficiency by enabling the integration of functions and processes across the organisation. Existing AEOS users can integrate battery powered Aperio devices to extend the reach of their system. Or, by combining Aperio with AEOS, the user can build a cost-efficient, wire-free access control system from scratch. Aperio cylinders, escutcheons and locks with online (or offline) capability can be implemented alongside existing or new wired doors connected to AEOS. This gives security managers more control over additional rooms or other defined areas at their premises. Seamless and secure integration Devices from the Aperio lock range that integrate with AEOS include the award-winning wireless handle (H100), escutcheon (E100), cylinder (C100) and security lock (L100). Aperio devices are available for almost any interior or exterior door, including wooden doors, glass doors and fire doors. Because all Aperio locking devices are wireless, they can be installed quickly, without causing disruption to buildings or work schedules. The locks are connected to AEOS via communication hubs that allow control of up to 16 locks each One recent ASSA ABLOY benchmarking study finds labour costs for installation are over 80% less for wireless locks versus wired locks. There’s also no inconvenience when it comes to identification: site users continue to gain access with the same credentials they were using before the integration. Aperio online integrations can use different interfaces (for example, RS485 or IP). The locks are connected to AEOS via communication hubs that allow control of up to 16 locks each. Improved and efficient management Offline Aperio integration meets the important OSS-SO industry standard for offline access control, so customers have the freedom to choose the best devices to connect to AEOS. Facility managers can connect both online and offline Aperio devices interchangeably. These multiple integration options allow AEOS users to select the most appropriate locks - whether Aperio wireless or wired - for their specific requirements at each door. “ASSA ABLOY’s Aperio wireless locks enable a complete access control solution using wireless technology,” says Christian Nagel, Nedap channel manager. “It enables us to offer a system with a high level of flexibility.” Facility management Staff and visitors open each door for which they’re authorised with their individually programmed MIFARE credential The AEOS control panel provides a powerful set of functions. It displays events for any Aperio device, including door and battery status, as well as tamper detection. The AEOS software enables full control and efficient management and eliminates unproductive tasks, including the need to duplicate data entry. At Ghent’s Hospital Maria Middelares, Aperio locks combine with AEOS to protect staff, visitors, patients and confidential data, as well as medicines and valuable equipment. Around 700 doors are equipped with Aperio offline locks. They are connected to AEOS, which controls every door, credential and user from a one interface, saving facility managers time and money. Staff and visitors open each door for which they’re authorised with their individually programmed MIFARE credential. Electronic security system Similarly, at Rotterdam’s 16,000-capacity Ahoy Arena, offline integration between Aperio and AEOS offered an affordable way to incorporate mechanically locked doors into an existing electronic security system. Facility managers at Ahoy extended access control without having to change card readers or control panels. The Aperio–AEOS integration at InHolland University of Applied Sciences is online, giving security managers real-time control over their multi-site premises. More than 500 Aperio wireless door devices are deployed at 7 separate InHolland campus locations. These battery-powered locks provide tested and trusted protection for the university’s most important areas, including offices and exam storage rooms. “I am very satisfied with the implementation and operation of the Aperio solution,” says Frans Bruggeman, Facility Services Consultant at InHolland.

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delicate balance, and the best approach may be dependent on the product or even the market. We asked this week’s Expert Panel Roundtable: What is the role of manufacturers in providing support to end user customers after the sale?

Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?

Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?