Digital video surveillance

Milestone Systems will showcase the new XProtect Evidence Manager at two major industry events this fall: Global Security Exchange (GSX) 2025, Sept. 29-Oct. 1 in New Orleans (Booth 719), and the International Association of Chiefs of Police (IACP) Conference, Oct. 18-21 in Denver (Booth 4011). XProtect Evidence Manager XProtect Evidence Manager represents a compelling shift in digital evidence management systems, bringing Milestone's open platform philosophy to evidence and case handling. The system addresses the escalating costs and vendor lock-in challenges as it brings freedom to the end customers in choosing a digital evidence management solution they can customise to fit their needs. At this fall’s two major industry events in the US – GSX and IACP – security professionals will see firsthand how the XProtect Evidence Manager transforms evidence workflows through three key innovations: Workflow Efficiency: Streamlined case management that dramatically reduces the time needed to build and manage cases, allowing operators to work more effectively with comprehensive evidence from multiple sources like documents, reports, cell phone dumps, 911 calls – along with a strong search function in all assets. License-Free Sharing: Securely share evidence with stakeholders, including legal teams, investigators, and external partners, without requiring additional software licences or complex installations. Organisations can send password-protected links rather than burning DVDs or copying files to physical media. Storage Freedom: Complete flexibility to archive evidence on-premises, in the cloud, or across hybrid environments using any storage provider, including AWS, Azure, Wasabi, or existing infrastructure. How XProtect Evidence Manager breaks down the barriers? "By challenging entrenched market dynamics and introducing genuine freedom of choice, we're fundamentally disrupting how the industry approaches digital evidence," said Tim Palmquist, Vice President, Americas, Milestone Systems. He adds, "GSX and IACP provide the perfect platform to demonstrate how XProtect Evidence Manager breaks down the barriers that have kept evidence management locked in proprietary silos." Beyond law enforcement: A digital evidence management system While set with public safety in mind, XProtect Evidence Manager grows beyond law enforcement While developed with public safety in mind, XProtect Evidence Manager extends beyond law enforcement. Any organisation handling incidents that require evidence management, including airports, casinos, university campuses, corporate facilities, and healthcare systems, can benefit from this open platform approach. The XProtect Evidence Manager integrates seamlessly with XProtect video management software and analytics platforms like BriefCam to provide organisations with unprecedented freedom to build evidence management systems tailored to their specific needs without proprietary limitations. Complete portfolio enhancements Beyond the XProtect Evidence Manager, GSX and IACP attendees will experience the latest updates across Milestone's security technology portfolio.  The new XProtect 2025 R2 features Access Control Visualisation on Smart Map, allowing operators to monitor doors, access points, card readers, and entry gates on the same interface as their cameras. When access-related events occur, door icons on the map automatically update, enabling operators to quickly identify and respond to security incidents. Experience the digital evidence manager at GSX 2025 Security professionals attending either event can experience live XProtect Evidence Manager demonstrations at: GSX 2025: Sept. 29-Oct. 1, New Orleans – Booth 719 IACP 2025: Oct. 18-21, Denver – Booth 4011 Demonstrations will show how a digital evidence management system, built with freedom of choice and flexibility in deployment, archiving, and integrations, helps organisations streamline evidence workflows, reduce costs, and increase operational efficiency.

SWEAR, a pioneer in digital content authenticity, announces that the SWEAR Security platform has been officially validated by ESI Convergent following a comprehensive evaluation of its capabilities. The validation solidifies the fact that SWEAR’s technology is at the forefront of security content integrity, particularly in the realm of real-time video surveillance, public safety, and critical incident response. Focused on SWEAR’s ability SWEAR preserves the digital DNA of each file by mapping pixels, frames, and soundbites The validation process, led by ESI Convergent, focused on SWEAR’s ability to verify the authenticity of video, audio, and digital files through its proprietary framework. SWEAR preserves the digital DNA of each file by mapping pixels, frames, and soundbites without embedding metadata or altering the original creation. This process ensures content remains tamper-evident and defensible across legal, operational, and public domains. ESI Convergent’s endorsement “This validation underscores what we’ve always known: securing the truth is a mission-critical function,” said Jason Crawforth, CEO, SWEAR. He adds, “In a world where deepfakes and misinformation can erode trust in what’s real, SWEAR helps organisations preserve integrity at the source. ESI Convergent’s endorsement reinforces our value as both a security technology and a truth verification platform.” Video surveillance and digital communications Collaboration between SWEAR and ESI Convergent highlights growing industry demand for solutions The collaboration between SWEAR and ESI Convergent highlights growing industry demand for solutions that authenticate media without compromising it — particularly as video surveillance and digital communications become central to security investigations, compliance, and crisis management. “We were impressed by the SWEAR platform’s ability to verify digital authenticity without altering the original content,” said Pierre Bourgeix, President, ESI Convergent. He adds, “The solution fills a critical gap in today’s security environment because it gives organisations the power to prove what’s real in a landscape that is increasingly manipulated. We envision SWEAR playing a vital role across government, commercial, and public safety sectors in the coming years.” Threat of data manipulation As AI-generated content becomes more common and advanced, the threat of data manipulation is putting pressure on industries that depend on media and content. SWEAR addresses this challenge at the source. By capturing and mapping the digital DNA of media at the moment of creation and preserving it in an independent blockchain ledger, SWEAR Security creates an irrefutable chain of custody. Security pioneers can act with confidence, knowing the content they rely on for mission-critical decisions is both original and tamper-evident.

Securitas Technology, the world’s second-largest commercial electronic security company, will showcase its latest innovations and industry-pioneering capabilities at the Global Security Exchange (GSX) 2025, taking place Sept. 29 to Oct. 1 in New Orleans, Louisiana.   As a trusted partner to millions of enterprise clients worldwide, Securitas Technology will use the GSX platform to demonstrate how it is leading the future of integrated security. Experts to discuss security trends Attendees are invited to visit Booth #1927 to explore the company’s latest technologies, secure a copy Attendees are invited to visit Booth #1927 to explore the company’s latest technologies, secure a copy of the highly anticipated 2026 Technology Outlook Report, and meet with Securitas Technology executive pioneers and technology experts to discuss security trends, emerging threats, digital transformation, and operational resilience.   A key highlight of this year’s GSX presence is the announcement and preview of SecureStat® HQ™ Video: Cloud AI, a GenAI-powered natural language cloud video management solution integrated into the company’s flagship security management platform, SecureStat HQ. Integrates with intelligent security systems   “SecureStat HQ is the digital backbone for our clients’ business security,” said Tony Byerly, Global President & CEO of Securitas Technology. “With SecureStat HQ Video: Cloud AI, we’re delivering a next-generation video experience leveraging generative natural language AI; creating a smart, simple, and adaptable video solution that integrates with other intelligent security systems like access control, intrusion, and monitoring.” Range of IP cameras and video offerings Fully integrated into SecureStat HQ, it offers a unified interface for managing video, alarms, permissions SecureStat® HQ™ Video: Cloud AI eliminates the need for on-premises recorders and enables smart alerts, fast video search, and remote accessibility. Fully integrated into SecureStat HQ, it offers a unified interface for managing video, alarms, permissions, and more through the platform’s full functionality. Compatible with a wide range of IP cameras and video offerings, it’s scalable across multiple sites and interprets natural-language requests to deliver business-specific insights. Securitas Technology at GSX 2025 Booth For a live demo, visit Securitas Technology at the GSX Booth #1927.  Once again at GSX, Securitas Technology will be supporting a worthy cause and community need. The annual philanthropy partner is the Gary Sinise Foundation; serving veterans, first responders, and their families. The Gary Sinise Foundation will be on hand at Booth #1927 with information on their incredible community service work; be sure they are scanned by a member of the team to support this worthy cause.

The latest generation of AI video solutions is significantly outperforming conventional security systems in retail applications, achieving faster return-on-investment and delivering notable new benefits, says IDIS in its latest market assessment. While conventional surveillance systems are focused largely on security and targeted at loss prevention, the latest AI-powered video solutions are proving to be as attractive to retail sales directors, marketing departments, and heads of finance, says the Korean video technology pioneer. IDIS’s ongoing successes The latest IDIS educational eBook, designing compelling retail video solutions to increase efficiency and boost profits, explains that while the market is highly fragmented, making it potentially difficult for buyers to evaluate which AI solutions offer genuine value, systems integrators can offer compelling, value-driven solutions by learning from the recent wave of successful multi-branch and international retail projects. Drawing on IDIS’s ongoing successes working with a wide range of retail businesses, including fashion and beauty branch retailers, franchises, luxury boutiques, and supermarket chains, the eBook shows how systems integrators can easily design and quickly install solutions that deliver multiple benefits, not just improving loss prevention but increasing operational efficiency and boosting profits. New range of AI-enhanced video solutions New range of AI-enhanced video solutions from edge cameras and AI boxes is not costly or complex to set up Better yet, the new range of AI-enhanced video solutions from edge cameras and AI boxes is not costly or complex to set up, and can now provide accurate answers to a wide range of intelligence questions that matter to retailers – including location footfall, customer capture rates and conversion rates, demographic data, dwell time, and data around seasonal and longer-term trends. Accurate, reliable, and granular data is becoming essential for centralised retail management teams, which oversee multiple remote branches and need a clear picture of each location's performance, says Koray Ozyildirim, IDIS Türkiye Country Manager and one of IDIS’s retail experts. How the latest AI video solutions are unlocking significant new value Only with accurate information can these decision makers know where to open, close, or expand stores; what rents are realistic in each location; and how local store managers and staff are performing versus other locations, which enables centrally informed decisions to support each store or regional branches with the right stock, promotions, marketing,  displays, and staffing levels. “This new IDIS guide explains clearly how the latest AI video solutions are unlocking significant new value, what they are measuring, and what they are revealing,” Koray Ozyildirim adds. “Available to download for free, it is essential reading for any systems integrators working in today’s fast-moving retail space.”

A-Cut is a transformative AI-powered technology from IDIS that enhances the effectiveness and efficiency of live monitoring video surveillance operations. IDIS A-Cut is designed to ensure that surveillance users have complete situational awareness and a new enhanced rapid response tool, overcoming the challenge of locating crucial scenes, featuring objects or people of interest among vast amounts of video footage. Recorded video stream A-Cut automatically extracts the best representative image of any target object or person, crops the image A-Cut automatically extracts the best representative image of any target object or person, crops the image, and presents it in a way that makes it easy for operators to find. By simply clicking on the cropped image, the operator is automatically taken to the precise moment in the recorded video stream when the object last appears. IDIS AI Search functions With this user-friendly capability, A-Cut provides operators with immediate access to key events, significantly accelerating incident verification. Each cropped image is indexed as a searchable visual moment, allowing for rapid identification of persons or objects of interest across video footage, tracking of movements, and enabling the quick formation of an accurate picture of a sequence of events.  The cropped images become even more powerful search tools when combined with IDIS AI Search functions powered by IDIS’s highly accurate deep learning engine. Every cropped image is classified into three categories: people, faces, and vehicles.   A-Cut combined with AI Search A-Cut, combined with AI Search, also identifies object attributes and allows filtered searches To make tracking even easier, A-Cut combined with AI Search also identifies object attributes and allows filtered searches – for example, searching for people by age and gender, by clothing colour, or whether they have accessories such as glasses, hats, masks, or bags; or searching for vehicles by colour or type. A-Cut will help organisations respond more quickly to potential threats, allowing intervention at an earlier stage, says Dr. Seong-Jin Yun, Head of R&D Centre Advance Technology Division and SVP, IDIS. Managing security at sensitive facilities “A-Cut technology will prove invaluable in a wide range of monitoring applications,” Yun says. “Whether you’re safeguarding public spaces, overseeing retail operations, or managing security at sensitive facilities, A-Cut delivers unmatched speed, clarity, and control—helping your team retain comprehensive situational awareness and respond quickly and appropriately to a security threat or safety incident.”

Cellebrite, a pioneer in premier Digital Investigative solutions for the public and private sectors, has appointed David Barter as CFO, a proven finance executive with extensive public company CFO experience in technology and software. He succeeds Dana Gerner, who has served as Cellebrite’s CFO since 2014. Gerner will remain in an active advisory role to support the transition until the Company reports its second-quarter 2025 financial results. Cellebrite’s financial operations As CFO, Barter is responsible for the Company’s financial operations, including financial planning, accounting, reporting and treasury, as well as corporate development, investor relations and operations. He reports directly to CEO Thomas E. Hogan. Barter is responsible for the firm’s financial operations, including financial planning, accounting “On behalf of the full board, our employees, and our shareholders, I want to thank Dana Gerner for her dedication, professionalism, passion and performance. For the past eleven years, Gerner led a high-caliber finance and operations organisation and played a key role in building Cellebrite into a market-pioneering public company, delivering consistently strong top-line growth, profitability and cash generation,” stated Hogan. “The Company owes Dana an enormous debt of gratitude and wishes her every success as she embarks on a new and exciting chapter in her life.” Cellebrite’s journey Hogan continued, “We are thrilled to welcome Dave to Cellebrite. Dana set a high bar for her successor. We sought a pioneer with proven experience as a public company software CFO focused on growth and operations at scale, exceptional leadership skills, strong communication acumen and US-based with a track record of leading and operating globally.” “It has been a great privilege to be part of Cellebrite’s journey. We have accomplished a lot over the past 11 years, and the company has a bright future. I have no doubt that the team, under Dave’s leadership, will continue to positively contribute to Cellebrite’s success,” said Dana Gerner. Prior roles of Barter Barter brings more than three decades of public company financial leadership experience Barter brings more than three decades of public company financial leadership experience. For the last 20 years, he has been focused on scaling global software companies. Prior to joining Cellebrite, he served as CFO at New Relic where he played an instrumental role in driving the company’s growth to nearly $1 billion in annual revenue, transitioning the company to a consumption-based model, improving profitability and cash flow and supporting a successful $6.5 billion sale of the business. Barter previously served as CFO at C3.ai and Model N as well as held senior finance positions at Guidewire Software, Microsoft and General Electric.   Cellebrite’s leadership team “I could not be more excited to join Cellebrite,” stated David Barter. “The Company’s unique and compelling mission and focus on public safety captured my interest and fuels my ongoing enthusiasm about joining Cellebrite. Every day, Cellebrite’s technology makes a tangible difference in helping thousands of customers around the globe elevate their operational intelligence and accelerate their investigations in ways that make our world safer." "I look forward to working with Cellebrite’s leadership team as well as my new colleagues to effectively and efficiently expand our business around the world and deliver on our commitments to our customers, communities, employees and shareholders.”

Currently, in security surveillance, the application of intelligent analysis technology has two approaches: front-end intelligence and back-end intelligence. Front-end intelligence Front-end intelligence is typically implemented within the video surveillance camera itself, integrating AI edge algorithms into the camera. Its advantages include: acquiring video in real-time and performing video analysis and feedback results immediately. Benefits No consumption of network resources like bandwidth; Offers real-time and highly efficient analysis; Obtains results immediately; relatively low cost; Highly flexible deployment. Disadvantages Due to the small physical size of cameras, hardware expansion space is limited. AI edge algorithms are often confined to a fixed few types, such as perimeter intrusion detection, tripwire, abandoned object detection, etc. It cannot flexibly load customised intelligent functions. The other approach is back-end intelligence, which usually requires installing an intelligent analysis server in the monitoring centre, integrating AI edge algorithms into this back-end server.  Advantages: Hardware components can be flexibly expanded based on project requirements, thereby enhancing the server's overall analytical capability. It can also flexibly customise and load various intelligent algorithms according to project needs, capable of loading dozens or even hundreds of algorithms.  Disadvantages: Because back-end intelligence requires first collecting the video stream from the front-end cameras in real-time before analysis, it consumes significant resources like bandwidth. It cannot provide immediate feedback of intelligent analysis results like front-end intelligence, lacks flexible deployment options, and the cost is very high. Development of intelligent analysis technology AI edge analytics boxes have emerged in the security surveillance market, defining another front-end With the development of intelligent analysis technology, AI edge analytics boxes have emerged in the security surveillance market, representing another front-end intelligence product. These boxes themselves can integrate dozens of AI edge algorithms, enriching the variety of AI algorithms available for front-end intelligent cameras while maintaining flexible deployment.  Users can freely choose to deploy the box at the front-end (near the camera) or at the monitoring centre end to function as a small intelligent analysis server. Front-end (camera side) When deployed at the front-end (camera side): There is no need to dismantle existing video surveillance equipment. The real-time video stream from the original camera can be analysed directly within the AI box, and results are fed back. Since the camera and AI box are usually on the same network, this consumes minimal bandwidth resources, offering excellent real-time performance, timeliness, and efficiency. After the AI edge analytics box analyses the video, the results can be transmitted to the monitoring centre video management platform server via the internet, VPN dedicated line, 4G, 5G, etc., for storage, real-time display, and retrieval. Monitoring centre end When deployed at the monitoring centre end: The AI edge analytics box can function as a small video analysis server. Individual AI analytics boxes can be stacked to aggregate their analytical power, enabling the analysis of large volumes of video streams transmitted from the front-end. Since the cost of the AI edge analytics box itself is significantly lower than that of a full intelligent analysis server, using AI analytics boxes to implement intelligent solutions is often more economical and practical for small to medium-sized intelligent security surveillance projects. AI box application. AI box deployment application Edge AI Box does not require changes to existing video surveillance kit deployments Since the Edge AI Box does not require changes to existing video surveillance equipment deployments and only upgrades the original system to enable intelligent applications for existing monitoring devices, it can save significant labour costs associated with on-site deployment personnel. After the Edge AI Box and AI-powered cameras transmit intelligent analysis results to the platform, what can the platform do? Taking the video surveillance management platform SVMS Pro as an example. SVMS Pro video surveillance management software First SVMS Pro provides centralised management for multiple AI Boxes across diverse networks (LAN, WAN, VPN, 4G/5G). This flexibility enables users to deploy AI Boxes anywhere project requirements demand. With the AI Box and cameras connected to the SVMS Pro video surveillance management software, users can select video channels for analysis. The AI Box automatically analyses the chosen channels, transmits the results, and triggers alarms back to SVMS Pro. This seamless integration provides a unified platform for users to: Configure event settings Define alarm-triggering actions (such as alarm recording and alarm video pop-up). Alerts originating from the AI Box can trigger video recording via the SVMS Pro platform. These recordings are then stored long-term within the SVMS Pro platform. This capability resolves the limitation of the AI Box itself, which cannot store recordings for extended periods due to constraints imposed by its physical size. Search historical alarm events Manage active alarms View alarm statistics Additionally, SVMS Pro facilitates pushing the analysed results to third-party platforms via the network. SVMS Pro provide various AI intelligent solutions for different scenarios. AI intelligent solutions for different scenarios AI box + video surveillance management software SVMS Pro provides various AI intelligent solutions for different scenarios. For example: In smart construction site applications, AI box can provide not wearing safety helmet and reflective vest detection, fight detection, area intrusion detection, wandering detection, fire detection, etc., and display real-time results in real-time on SVMS Pro. Users can watch real-time video from different places, store the recordings, playback, get the real-time AI alarms, put the video on the video wall, etc., all in one platform. SVMS Pro and AI Edge Boxes Combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution In essence, the combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution, effectively overcoming the inherent limitations of both traditional front-end and back-end surveillance intelligence. The AI Edge Boxes deliver powerful, real-time analytics at the edge or as scalable micro-servers, offering unprecedented flexibility and cost-effectiveness – particularly vital for small to medium-sized projects.  SVMS Pro elevates this capability by providing centralised command and control, seamlessly integrating diverse AI Boxes across any network to offer comprehensive video management. Advanced AI surveillance This synergy enables robust features like intelligent event configuration, alarm-triggered recording with long-term SVMS Pro storage, historical event search, and cross-platform integration, all within a single, cost-optimised platform.  From construction sites to broader security networks, this unified solution transforms raw video into actionable intelligence, democratising advanced AI surveillance by making it accessible, practical, and economically viable. SVMS Pro and AI Edge Boxes together redefine intelligent video management for the modern era.

Access control solutions will continue their evolution in 2025 as organisations assess and adapt to dynamic and increasingly dangerous threats. Trends to watch include the growing adoption of mobile access credentials and digital IDs, and the integration of digital and physical security and other technologies. Other ongoing trends include the integration of AI into access control solutions and the increasing adoption of contactless biometrics for enhanced convenience.  New access control innovations As these trends gather momentum, they highlight the pivotal role access control systems play in combining security and convenience, every hour of every day. Organisations must strike the ideal balance between a secure environment and satisfying user experience if they are to meet increasingly vocal demands for both. Achieving this balance not only delivers the expected user experience but also delivers multi-layered threat protection while introducing exciting new access control innovations.  Digital technologies and open standards Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities as compared to what was possible in the past. The primary objective is no longer simply to secure places and assets so they are beyond the reach of the wrong people. Now it also must be as easy as possible for authorised individuals to enter a building or access digital assets. Mobile access credentials and digital IDs are increasingly a preferred solution for achieving this seamless and convenient access experience. Technology convergence is happening at a rapid pace and this convergence makes it possible to integrate digital and physical security with real-time location systems and other technologies. Together, these converged technologies provide multi-layered protection against both cyber and physical threats while also enabling valuable new capabilities.  2024 State of Physical Access Control Report As AI is increasingly incorporated into access-control solutions, we will see even more powerful ways to leverage access control data for analytics use cases. Almost 40% of respondents to our 2024 State of Physical Access Control Report said they were looking to do this. Equally consequential is the rise of fast, frictionless and easy contactless biometrics solutions in a wide range of applications including healthcare, where 32% of respondents to our recent 2024 State of Healthcare Security Report said their facilities have already implemented this technology for authentication. Looking at the broader marketplace, nearly one in four (23%) respondents to our 2024 State of Physical Access Control Report cited biometrics when asked to “name the top three trends shaping the wider access control industry in the near future.” Evolution of access control solutions As access control solutions become increasingly central to secure and convenient daily life, these and other trends will have an ongoing impact on all market sectors from healthcare and banking to the corporate real estate enterprise and business and college campuses. At the same time, those responsible for a facility’s digital and physical assets know that these trends – and security in general – will never be a static proposition. The only constant is change. Threats will never stop evolving, and those tasked with protecting organisations against these threats must never stand still. The evolution of access control solutions that we saw during 2024 will continue through 2025 and beyond, and organisations will need to remain thorough and vigilant as they address today’s ever-expanding attack surfaces and ever-evolving attack schemes.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

Garden Spot Communities, a continuing care retirement facility in New Holland, Pennsylvania, has grown a comprehensive video security solution over nearly 20 years that maintains the facility's welcoming, open-door philosophy, while ensuring resident safety. The community operates public restaurants and welcomes neighbours across its 230-acre campus, while securing 1,100 residents using Milestone Systems XProtect video management software (VMS). Technology partnership Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public Garden Spot Communities, along with their Lancaster-based integrator partner App-Techs, have continually expanded their Milestone XProtect VMS to cover the unique needs of their nearly 1.4 million square foot facility, which accommodates diverse camera brands and technologies. Unlike traditional senior living facilities that rely on gates and fences, Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public. The system includes wireless links extending coverage to perimeter areas up to 300 metres from main buildings, supporting the facility's philosophy of openness rather than barriers. Eyes across campus "Having a comprehensive video system is key to our operating such a large enterprise," said Steve Muller, Chief Operating Officer at Garden Spot Communities. He adds, "Garden Spot's core philosophy from the very beginning is that what we don't spend on fences and gates, we can spend on cameras. We need to have eyes on what's happening across campus, and with a system like Milestone, we can do exactly that." Operational benefits The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies  The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies and maintain situational awareness across the campus. The technology provides enhanced safety, improved operational efficiency, and valuable peace of mind for staff and families. Staff access video feeds from security workstations, office desktops, and mobile phones for timely response to situations. The system proves most valuable when a resident is missing from their normal routine, with staff turning to video as their first investigative step. In one case, cameras enabled rapid response to locate a gentleman with dementia who had left campus, preventing potential harm. Seamless monitoring Beyond security, the system supports operational needs, including weather monitoring during Pennsylvania winters and remote monitoring of the facility's aeroponic greenhouse. The system operates across multiple Dell servers with centralised management, enabling seamless monitoring from a single interface. App-Techs' Health Utility Monitor software provides telemetry data every five minutes, enabling proactive maintenance that resolves issues before staff notice them. Open platform The open platform approach provides flexibility in camera selection rather than locking the facility into a single manufacturer. This flexibility enabled system evolution from a four-camera installation in 2006 to today's comprehensive 110-camera network. The partnership with App-Techs extends beyond installation to ongoing system health monitoring, ensuring consistent performance while allowing Garden Spot staff to focus on operations rather than technical troubleshooting. Garden Spot's experience demonstrates how open platform video technology can support organisational values, while providing essential operational capabilities. The system has adapted and grown alongside facility needs, proving that investments in scalable technology provide lasting value for senior living communities seeking to balance security with community openness. 

Milestone Systems, a global pioneer in open-platform video management software, announces the release of a new case study detailing how the City of Hartford, Connecticut, used integrated video technologies and real-time data analysis to improve public safety and investigative outcomes dramatically. By combining Milestone’s XProtect video management software (VMS) with gunshot detection, license plate recognition, and video analytics, the Hartford Police Department’s Capital City Command Center (C4) achieved a 442% increase in the solvability of firearm assault cases that included video evidence. Gun violence The city has also recorded its lowest level of gun violence in nearly 20 years The city has also recorded its lowest level of gun violence in nearly 20 years. “The open platform approach has been crucial to our success,” said Sergeant Chris Mastroianni, supervisor of the C4 real-time crime centre. “It allows us to integrate new technologies seamlessly and adapt to evolving challenges. With Milestone’s VMS as our backbone, we can leverage a wide range of tools and data sources to create a comprehensive picture of each incident.” “This flexibility, combined with our focus on rapid information sharing and analysis, has been the key to dramatically improving our solvability rates and making Hartford safer.” Crime and technology C4 was created to support both live responses and post-incident investigations Faced with rising levels of gun violence and limited resources, HPD set out to improve investigative outcomes and quantify the effectiveness of its video infrastructure. Mastroianni and his team recognised that solving violent crime required not just more video, but better integration of data, tools, and people. C4 was created to support both live responses and post-incident investigations. Presently, the centre integrates over 1,400 cameras citywide, using technologies such as SoundThinking gunshot detection and Slack-based real-time communications, as well as live video feeds. Milestone’s XProtect VMS Cases with relevant video were over four times more likely to be solved than those without At the heart of the operation is Milestone’s XProtect VMS, which provides open-platform video management and connects seamlessly with systems from Axis Communications, BriefCam, and other partners. According to a peer-reviewed study conducted in partnership with the University of Pennsylvania, cases with relevant video were over four times more likely to be solved than those without. Even contextual video data — not capturing the moment itself but surrounding activity — significantly improved investigative success. Beyond analytics Beyond analytics and camera data, the centre functions as a digital forensics lab, managing video, mobile, and storage assets. A hybrid storage model retains key video evidence for up to a decade, while weekly system audits ensure long-term performance and reliability. C4’s open architecture and multi-vendor integration have allowed the City of Hartford to expand efficiently and adapt quickly to new needs. As more municipalities seek proven public safety models, Hartford’s results offer a compelling example of how open systems and coordinated workflows can transform policing.

The port city of Imperia in north-west Italy has become a popular tourist destination over the years. In order to better secure both the city and the port area, Imperia decided to expand its video surveillance system. At the heart of the system are Dallmeier’s Panomera® multifocal sensor cameras. Imperia is a pretty city in the province of Liguria and is located in the northwest of Italy on the Riviera di Ponente. Originally an industrial town, Imperia has developed over the years into a popular tourist destination, whilst retaining the character of a small fishing village. Picturesquely situated between the sea and the hills, it offers a wide range of leisure activities for both locals and visitors: One can stroll through the small, narrow streets of the town called “carruggi”, relax on the beaches with crystal clear waters or explore one of the many museums in the area. Video technology for critical places There have been repeated incidents of inappropriate behaviour, vandalism and crime Like many places, Imperia faces the challenges of being a vibrant and busy city. There have been repeated incidents of inappropriate behaviour, vandalism and crime. Particularly critical areas, such as the access area to the marina, required an upgrade of the video security system. “One of the main requirements for the system was to be able to reconstruct events of interest with high reliability and high resolution,” says Daniele Sisinio, Director Dallmeier Italia, explaining the customer’s requirements. Integration into a management system Imperia has been using video surveillance technology for many years. The original system was based on a marina system with numerous cameras from different manufacturers, which were finally integrated into a Dallmeier management system. Later, the marina and city surveillance systems were unified. As a result, not only were additional cameras from other manufacturers integrated into the management system, but a selection of state-of-the-art Dallmeier cameras were also added to the infrastructure. Everything under the eye Dallmeier’s Panomera® multifocal sensor technology is at the heart of the system In addition to numerous single-sensor cameras, Dallmeier’s Panomera® multifocal sensor technology is at the heart of the system. This offers many advantages, especially when monitoring large areas or long distances. The patented Panomera® technology combines several lenses and sensors with different focal lengths in one optical unit. Thus, Panomera® cameras also capture rear and middle image areas with the same high resolution as scenes in the foreground.  Benefits of Panomera® technology Not only does this mean that significantly fewer cameras are needed than with conventional technology, which naturally leads to savings in the necessary infrastructure such as cables, masts, etc. The system is also much easier and less complicated to operate: security personnel always have a complete overview of the scene, while at the same time any number of detailed views can be displayed in high resolution. The detail zooms can be opened with a simple mouse click in the overall image, like “virtual” PTZ cameras – both live and in recording. This allows any number of operators to view the footage simultaneously. Additionally, everything is always recorded at the highest resolution. This means that incidents can be traced and reconstructed for use in court, and perpetrators identified, even after the fact. Dependable on-site recording The high reliability of the data recording was extremely important to the security managers at Imperia In addition to the high image quality, the high reliability of the data recording was extremely important to the security managers at Imperia. “By using the very flexible and scalable SeMSy® management system from Dallmeier, we were able to create a client-server architecture that is exactly tailored to our needs. We use IPS 10000 appliances to store images from a large number of cameras,”  explains Alessio Meneghello, CEO of High Intelligence. "At the same time, we were able to place compact recording devices on site with the VideoNetBox to ensure local data recording without necessarily relying on radio links.” Strict data protection requirements The city of Imperia attached great importance to secure data management. In accordance with the “Privacy & Security by Design” guideline, products from Dallmeier have the highest level of technical precautions with which customers can easily implement video security solutions that comply with data protection regulations – from setting up “private zones” to sophisticated access concepts and secure authentication procedures in accordance with IEEE 802.1X. The video system also meets all requirements for evidence in court and has been tested for image quality, security against tampering and protection against unauthorised access by LGC Forensics Certification. Smooth operation Dallmeier Italia implemented the project in close cooperation with its certified partner High Intelligence Dallmeier Italia implemented the project in close cooperation with its certified partner High Intelligence. Dallmeier actively supported High Intelligence during the planning phase and on-site demonstrations to ensure that the solution was optimally tailored to the customer’s needs. High Intelligence took care of the complete installation, configuration and calibration of the video surveillance system. With many years of experience in managing high quality video surveillance systems, the company is able to ensure the smooth operation of the system 24/7. This results in an optimisation of the security work carried out by the operators and the law enforcement agencies and increases the security of visitors to the city. Reduction of incidents The use of the video surveillance system is showing positive results. “By installing the cameras in several strategic locations, such as the roads and access routes to the marina and the city of Imperia, we have been able to consistently reduce the occurrence of critical incidents”, says a satisfied Dr. Hon. Claudio Scajola, Mayor of Imperia.

Gunnebo Entrance Control has successfully installed its BoardSec intelligent airport boarding gate system at Chongqing Jiangbei International Airport’s Terminal 3, as part of a major smart renovation and upgrade program. As the primary international gateway for Chongqing - one of the world's most populous cities - Jiangbei International Airport handled over 40 million passengers in 2024, ranking among the top ten busiest airports in mainland China. Gunnebo’s top visual recognition technology To enhance security and streamline airport operations, Gunnebo Entrance Control has supplied over 150 BoardSec systems, integrating advanced biometric face recognition and cutting-edge visual behaviour identification technology to revolutionise self-boarding. Traditional boarding gates often struggle to detect complex passenger behaviours. Gunnebo’s Top Visual Recognition Technology leverages high-precision camera arrays and deep-learning algorithms to identify over 20 types of risky behaviours, including tailgating, reversing, and unattended luggage. If an item is left unattended beyond a set time, the system automatically alerts staff—reducing manual checks and improving efficiency by 90%. Gunnebo Entrance Control’s intelligent boarding solution Implementation of Gunnebo Entrance Control’s intelligent boarding key has enhanced active efficiency Chongqing Jiangbei International Airport has praised the system’s ability to optimise passenger experience while enabling data-driven operational management. The implementation of Gunnebo Entrance Control’s intelligent boarding solution has significantly enhanced operational efficiency while ensuring a smoother, more secure journey for passengers. This innovation supports the vision of Chongqing International Airport becoming a pioneering intelligent aviation hub in China. Advancements in 5G and edge computing Says Davis Zhang, Vice-President China for Gunnebo Entrance Control: “As a trusted intelligent solution provider for nearly 100 international airports worldwide, Gunnebo Entrance Control is proud to support Chongqing’s digital transformation." "With advancements in 5G and edge computing, we remain committed to driving innovation in China’s civil aviation industry. This project is a testament to our global capability to transform large transport hubs - delivering security, efficiency, and an enhanced passenger experience without compromise.” BoardSec’s next-generation The system uses truly even in hard conditions like strong backlighting or mask-wearing BoardSec’s next-generation multi-spectrum face recognition system enables seamless identity verification - passengers simply walk through the gate as dual-mode imaging (near-infrared and visible light) confirms identity in just 0.3 seconds with 99.98% accuracy. The system operates effectively even in challenging conditions such as strong backlighting or mask-wearing. By eliminating manual code scanning, BoardSec cuts queue times by 70%, increasing single-gate capacity from 180 to 320 passengers per hour. Real-time monitoring of gate operations Gunnebo Entrance Control has also equipped the airport with an intelligent equipment management platform, providing real-time monitoring of gate operations, passenger flow, and system health. Powered by AI, the platform automatically opens additional gates during peak demand, initiates remote diagnostics for maintenance issues, and boosts overall operational efficiency by 60%.

Genetec Inc., the pioneer in enterprise physical security software, announced that it has been selected by the City of Brampton in Ontario to support a new public safety initiative. Genetec solutions will be used to help Brampton provide regional law enforcement agencies with critical data to expedite crime investigations and improve community safety. Genetec AutoVu™ SharpV LPR Brampton’s project will see the deployment of 200 Genetec AutoVu™ SharpV LPR cameras As the first project of its kind in Canada, Brampton’s project will see the deployment of 200 Genetec AutoVu™ SharpV Licence Plate Recognition (LPR) cameras at major intersections. These cameras will not be used for issuing speeding tickets; instead, they will function exclusively as an investigative tool to support Peel Regional Police in solving crimes and monitoring vehicle-related incidents. 360-Degree street cameras By capturing key vehicle details—such as licence plate numbers, make, colour, and type—they will assist law enforcement in investigating offences and enhancing public safety. Data from AutoVu SharpV and 360-degree street cameras from Axis Communications will be managed through Genetec™ Security Centre. The platform will enable investigators to correlate vehicle information with corresponding video footage to enhance situational awareness and enable faster incident response. Clearance digital evidence management system System will operate in full compliance with municipal, provincial, and federal privacy laws In the event of a reported incident, the City of Brampton will be able to quickly and securely share video evidence and ALPR data with law enforcement using the Genetec Clearance digital evidence management system. This will help expedite investigations by ensuring critical evidence is readily accessible when needed. Security and data privacy remain paramount with this initiative, and the system will operate in full compliance with municipal, provincial, and federal privacy laws. New innovations and technologies All captured information will be securely managed and used solely for law enforcement investigations. Only authorised personnel will have access to the data, with all user activities and case-related actions being logged to maintain the integrity of the chain of custody. “Peel Regional Police is committed to utilising new innovations and technologies to better support the critical work of our officers and enhance public safety," said Deputy Chief Anthony Odoardi, Peel Regional Police.  All captured data will be securely managed and used solely for law enforcement studiesOdoardi added: "This welcomed investment by the City of Brampton will provide our service with increased access to data, improving our ability to investigate and respond to traffic-related crimes and safety concerns. By working together, we will continue to strengthen our efforts in keeping our communities safe.”  “Too many victims and families have suffered heartbreak at the hands of criminals and enough is enough. Residents made it clear through the 2025 budget process that they want to see action from the City to address community safety, and we are delivering," said Patrick Brown, Mayor, City of Brampton.  Expansion of investigative tools Brown added: "By investing in cutting-edge technology, we are giving law enforcement the tools they need to track down offenders and hold them accountable." "This is a major expansion of police investigative tools making Brampton the worst place in Canada to commit a crime. It is a game changer in protecting our community and sends a message to criminals that if you commit a crime in Brampton, you will be caught.”  Video surveillance and digital management solutions “The City of Brampton is demonstrating exceptional leadership in using technology to enhance public safety in a responsible and effective way,” said Alain Bissada, Area Vice President - North America at Genetec Inc. “The deployment of our licence plate recognition cameras, alongside our video surveillance and digital evidence management solutions, will provide law enforcement with high-quality, real-time data to support their investigations while ensuring that privacy remains a top priority.”

Yanmar Holdings Co., Ltd. is one of Japan's largest manufacturing companies, founded in 1912, and now has more than 25,000 employees worldwide. Yanmar has positioned itself in the international market as a pioneer in diesel engine technology and has developed a wide range of industrial equipment, including engines, agricultural machinery, installations, construction equipment, power systems, marine and other components. With over a century of manufacturing experience, Yanmar is actively promoting digital transformation across the company. As part of this initiative, VIVOTEK implemented advanced surveillance solutions to enhance traffic management and operational efficiency for Yanmar Construction Equipment Co., Ltd. in Fukuoka, Japan. Challenges Before implementing VIVOTEK’s surveillance solutions, Yanmar Construction Equipment Co., Ltd. faced several challenges in ensuring the safety of the factory area. These challenges included:  Automated Guided Vehicles (AGVs) were prone to accidents at intersections with truck routes and walking zones. Additionally, AGVs sometimes derailed or stopped due to issues like sunlight reflecting off QR code covers, affecting navigation and requiring better monitoring for diagnosis and resolution. Difficulty in identifying the root causes of quality issues on the assembly line due to high daily production volume and operators' inability to recall specific incidents.  Inefficient manual inspections were needed to monitor paint sludge on stored paint containers, along with the need to understand the true causes of productivity issues and detect abnormalities in painting equipment early. These challenges underscored the need for a comprehensive security solution to enhance the efficiency and safety of factory operations. A surveillance system can not only track accidents on traffic routes and improve route planning but also boost overall factory operational efficiency. Solutions After identifying the client’s pain points, VIVOTEK, in collaboration with its partner Takebishi, tailored advanced surveillance solutions to meet their needs by installing various types of cameras and a video receiver in the construction equipment assembly facility of Yanmar Construction Equipment Co., Ltd. AGVs Monitoring: Cameras are focused on monitoring AGVs, enabling supervisors to respond immediately to accidents and identify areas for improvement in safety protocols. Assembly Line Monitoring: Camera footage captures images of the assembly line, helping to pinpoint the causes of quality issues and streamline production processes. By utilising this "looking-back" analysis, management can improve both productivity and safety, pinpoint areas needing improvement, and significantly reduce unwanted accidents, resulting in more effective and efficient operations. Sludge Monitoring: Cameras can monitor the accumulated sludge on stored paint containers, which can cause unpleasant odours in the facility. This monitoring helps maintain a cleaner and odor-free environment. Previously, staff had to physically inspect the site every hour, often discovering that no cleaning was necessary. With the cameras providing continuous real-time images, management can now remotely monitor the condition of the equipment, significantly reducing unnecessary site visits. Staff only need to visit the site when cleaning is actually required. Smart Analysis through Integration of VIVOTEK’s Cameras and BI Tool: By integrating VIVOTEK’s cameras with the BI tool MotionBoard, camera footage is now being used for work analysis and status monitoring in the factory, enabling more intelligent analysis. Results and customer feedback Yanmar Construction Equipment Co., Ltd. expressed a high level of satisfaction with VIVOTEK’s advanced surveillance solutions, including performance, price, and reliability. "Not only did they meet our requirements, but VIVOTEK also provided more detailed proposals based on their expertise. They were flexible in handling tight deadlines and challenging installation demands," said Yanmar Construction Equipment Co., Ltd. "While this project was implemented at one of Yanmar Construction Equipment Co., Ltd.'s locations, due to the customer's high satisfaction, we aim to expand the solution across their nationwide facilities and throughout the entire Yanmar Group," commented from partner company Takebishi Co., Ltd.

Technological leaps in the last several decades have revolutionised biometrics. The technologies are constantly evolving, spanning facial recognition to iris scanning to fingerprints, to provide new levels of security and convenience. Biometrics are everywhere, from smartphones to border control, constantly evolving to meet the needs of our increasingly digital world. They are also more accurate and easier to use than ever. We asked this week's Expert Panel Roundtable: What’s new with biometrics?

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?