Hotels, leisure & entertainment security applications
One of Fortaleza's largest hotels, the Gran Marquise Hotel, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analog technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast. About Gran Marquise The Gran Marq...
A comprehensive video surveillance solution consisting of 96 cameras from Dahua Technology UK is being installed at the striking Fort Dunlop commercial and retail site, overlooking the M6 motorway in Birmingham. Dahua-Champion Security’s video solution Built for Dunlop Rubber, Fort Dunlop became the tyre-maker’s flagship production facility and at one time was the world’s largest factory, employing 3,200 workers. After production stopped in the 1980s, the building lay derelic...
The Monterey Bay Aquarium has a rich history of innovation. Since its founding in 1984, the facility has become one of the world’s leading public aquariums and ocean conservation organisations. Monterey Bay Aquarium has produced significant insights into the life history of sharks, sea otters, and bluefin tuna. The aquarium also was the first to exhibit a living kelp forest, and in 2004 it was the first to successfully exhibit and return to the wild a young great white...
The Sinan Erdem Dome is the largest multi-purpose indoor venue in Turkey. Located in Istanbul, the dome has a seating capacity of up to 22,500, and hosts a number of events, including concerts, tennis matches, and basketball games. Strengthening stadium security Upon being chosen to host a number of games during the European Basketball Championships 2017, the chief European men’s international basketball competition held biannually, the Sinan Erdem Dome looked to strengthen their securit...
Avigilon Corporation, provider of security solutions, announced it was selected to enhance security at Vodafone Park stadium, in Istanbul, Turkey, of Beşiktaş JK. Enhancing spectator and player safety Vodafone Park opened in April 2016 and is the venue for national Süper Lig and UEFA Champions League games. It features over 43,000 stadium seats, 144 executive suites, and more than 4,000 sq. meters (43,055 sq. ft.) of restaurants, shops and parking. To enhance spectator and player sa...
"Many disasters have occurred in the world, but few have also provided so much delight for posterity." There probably are no better words to describe Pompeii than Goethe’s during one of his trips to Italy – the area of Pompeii encompasses 440,000 square meters that include the archaeological excavations of the ancient Roman city submerged by the eruption of Mount Vesuvius in 79 AD, frozen in time by the sudden rain of ash and lava rock that preserved it for centuries. In 1997 UNESCO...
Opening up new possibilities for competitive video surveillance deployments in retail, restaurant and small business applications, IDIS has launched a compact range of robust, high performance cameras and recorders. The IDIS Compact Solutions series is designed for rapid installations and both single and multi-site roll outs, allowing for the mixing and matching of analogue and IP technologies, making upgrades and system extensions more affordable than ever. IDIS Compact Solutions The new line includes a choice of network and HD-TVI cameras and recorders, all of which are easy to install through one-click network configuration. A highly competitive price point comes without any compromise on IDIS’s signature reliability and performance, while hardened network security protocols provide complete reassurance against hacking risks. The new Compact Solutions line features 4-channel compact recorders that can be conveniently desktop or wall mounted, and for end-users and operators - including branch managers, small business owners and security personnel – the line combines high performance features with simple operation and a choice of client software. The IDIS Compact Solutions range is hard-wearing, making it particularly durable and perfectly suited for busy environments where reliable capture of high definition video images is important. IDIS dome and bullet PoE cameras IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance in live view and playback (including on remote devices such as smartphones) and come with motion detection, tamper alarms, zoned privacy masking, day and night ICR and IR LED up to 20m. A choice of four and eight channel IP or HD-TVI recorders allows fast and trouble-free installation and lets installers take advantage of existing coax cabling. The IP recorders also benefit from H.264 live view which eliminates the need to upgrade hardware peripherals. For highest performance streaming capacity, H.265 and IDIS Intelligent Codec compression deliver bandwidth savings of up to 90 percent, ensuring smoother real-time viewing and full evidence retention. “The new IDIS Compact Solutions line continues our longstanding tradition of market-responsive offerings, designed and developed in house to meet the real-world needs of our industry partners and end-users. This new line of fills an important need in the market, for high value, high performance technology from proven market leaders able to reliably meet highly specific requirements in vertical spaces, such as retail, and smaller business operations,” noted Keith Drummond, Senior Director, IDIS America. IDIS Total Solution As with all IDIS products the Compact Solutions range is backed by industry-lauded technical support and service, including the company’s global technical support operation, co-located with IDIS America’s regional headquarters near Dallas, Texas. The new IDIS Compact Solutions line is the latest offering in the powerful and award-winning IDIS Total Solution—an end-to-end, single sourced offering that delivers unrivalled plug-and-play simplicity (combined with highest-quality performance, compatibility, now featuring the longest recorder warranty in the industry), with a low total cost of ownership.
Two giant video surveillance companies have responded to a United States government ban on use of their products included in the 2019 National Defense Authorization Act (NDAA). Both Hangzhou Hikvision Digital Technology Company and Dahua Technology Company are mentioned by name in a section buried in the giant military reauthorisation bill. A ban on use of their products will take effect “not later than one year after” the law is enacted. Response from the manufacturers Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress. “This legislation was quickly drafted without sufficient evidence, review, or investigation to warrant the video surveillance technology restrictions outlined in section 889,” says Hikvision. “The process resulted in an ambiguous provision with potentially far-reaching implications for American business and represents a rejection of the U.S. government’s commitment to use a standards-based approach when evaluating security risks in federal procurement.” Dahua was less direct and did not specifically mention the ban in its statement. “Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market,” says the statement from Zhejiang Dahua Technology Ltd. The rest of the statement centres on Dahua’s ongoing commitment to the video surveillance market and addresses possible motivations for the ban (see below). Impact on contractor business Dahua’s statement expressed its ongoing commitment to the video surveillance market Hikvision also cited a recent article published in The Hill that quoted Chris Nickelson, a Missouri-based contractor, who argued that a ban on Hikvision products would actually harm small American businesses like his. According to the article, Nickelson said allegations against Hikvision have hurt his business, and he decried a lack of evidence supporting the allegations. “Somebody still needs to show me that there’s any real meat and potatoes behind any accusations that have been made towards Hikvision,” Nickelson is quoted in The Hill. The rest of Hikvision’s statement: “Hikvision is committed to complying with all applicable laws and regulations and has made efforts to ensure the security of its products go beyond what is mandated by the U.S. government, including certification under the Federal Information Processing Standard (FIPS) 140-2 and opening our Source Code Transparency Center (SCTC), which makes the company’s source code available for review by law enforcement authorities and government agencies in the U.S. and Canada.”We understand that in today’s security industry, cybersecurity is the biggest challenge" Company statement on the NDAA Here is more of Dahua’s statement on the National Defense Authorization Act: “Dahua Technology is a global leading IoT video surveillance solution provider operating in 37 countries and dedicated to bringing our customers innovative solutions. Dahua Technology has been publicly traded on Shenzhen stock exchange market since 2008 and is not a government-owned entity. We understand that in today’s security industry, cybersecurity is the biggest challenge. We have provided remedies to correct those issues with our customers. We take cybersecurity very seriously by implementing a seven-module cybersecurity baseline into our product design. Meanwhile, we continue to work with 3rd party partners like DBAPP Security and Synopsys Technology, to rigorously test our products to combat against current cybersecurity vulnerabilities."To personalise our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor" Dahua’s statement continues: “With over 6,000 R&D Dahua professionals, we strive to provide secure products and solutions to our valued customers to secure what they care about. Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market. We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market. "We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market.” Hikvision comments on GSX presence Hikvision has also issued a statement about its downsized presence at the upcoming GSX trade show (formerly ASIS) in Las Vegas. A Hikvision spokesperson confirmed that the decision to abandon Hikvision’s large booth presence was made earlier this summer and was not a result of the ban. Here is Hikvision’s statement about GSX: “As in previous years, Hikvision will be well represented at the GSX show in September in Las Vegas. To personalise our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor. Instead, a contingency of Hikvision professionals will attend the conference and host partner meetings and product demonstrations in meeting facilities throughout the trade show. "As a total solution provider, Hikvision looks forward to meeting with end users, A&E consultants, integrators and other partners to discuss how Hikvision's full suite of products can help address the challenges facing security directors and the broader C-Suite.”
LILIN Americas, an entity of IP video provider Merit LILIN serving North, Central and South America, has announced that it will be showcasing GJD outdoor intrusion sensors and security lighting technology at the ISC West exhibition, alongside its extensive range of IP cameras, recorders and accessories. ISC West is scheduled to take place from April 11th to 13th 2018, at the Sands Expo and Convention Center in Las Vegas, Nevada. Interactive product demonstrations of GJD equipment will be shown on LILIN's booth #32079. LILIN formed a strategic partnership with GJD providing unique security and home automation IP solutions to the market.LILIN will be showing GJD's IP suite of products comprising external motion detectors, infra-red and white-light LED illuminators and laser sensors IP-enabled devices LILIN will be showing GJD's IP suite of products comprising external motion detectors, infra-red and white-light LED illuminators and laser sensors. The IP-enabled devices offer convenient and cost-effective compatibility with most major VMS platforms and Home Automation Systems, including LILIN Surveillance, Mirasys Carbon, Milestone XProtect, Wavestore, Control4, Crestron and RTI. These are just to name a few, other integrations are currently being added. Paul Tibbenham, Vice President of GJD USA Inc. commented: "We are extremely pleased to be sharing a booth with LILIN at ISC West. We are looking forward to showing visitors how our detectors and illuminators sit alongside and interconnect with LILIN's world leading technologies.” Joe Cook, Vice President of LILIN Americas said: "The GJD product range is an excellent fit for LILIN. We look forward to showing visitors at ISC West how easy it is to use the benefits of IP networking to sync the detectors motion alerts into the cameras directly activating motion event recording based on PIR and microwave detection. While most installers are familiar with hard wiring external sensors to alarm inputs, the GJD solution saves time and money on the installation by using industry standard networking, HTTP commands and PoE / PoE+ technologies."LILIN equipment is designed to make high-resolution, colour surveillance video an affordable, reliable solution" NVR5832 standalone NVR As a technology leader based in Taiwan, LILIN brings to ISC West an extensive portfolio of video surveillance solutions including megapixel IP cameras, network video recorders and video management software. LILIN equipment is designed to make high-resolution, colour surveillance video an affordable, reliable solution. One of the newer products LILIN will be showing is the NVR5832 standalone NVR, which supports Ultra HD 4K video recording up to 32 channels. Network redundancy prevents users from losing video in case of a switch failure. Along with its low power consumption and an all-in-one sleek design, the NVR5832 provides users with a simple, affordable yet professional solution for megapixel surveillance in SMBs, retail, hospitality, and intelligent buildings.
SALTO Systems, a manufacturer of electronic access control solutions, has redesigned its Hospitality website with a completely new and interesting look. The mobile-friendly Hospitality website adds a new flavor to SALTO’s digital presence, offering more accessibility and easy-to-use features. Electronic lock solutions for hotel doors The new SALTO Hospitality website emphasises the theme “A hotel experience you need to discover” and offers innovative additions for introducing SALTO Hospitality electronic lock solutions for guestroom doors, guest services door access and back-of-house. Above all, the new website relays SALTO Hospitality’s dedication to improving the guest experience, hotel management, design, security and reliability. “SALTO’s redesigned Hospitality website reflects the personal touch you expect when visiting a hotel or lodging property,” said Dawn Nye, SALTO Systems Marketing Coordinator. “The updated Hospitality website is now easier to navigate. The homepage offers the complete value proposition that enables users to find solutions fast with suggested pages. The visual design layout makes the site more user-friendly, resulting in simple menus with slick icons." A solution for every door One essential part of the new site is the updated Hotel electronic locks page, which includes every type of solution for any kind of door need and type. The site’s imagery continues this guest experience-centred trend: Many of the images throughout the site are photographs of real SALTO Hospitality projects, demonstrating SALTO’s reliability. The new SALTO Hospitality product page features a simple, elegant layout that presents important information in a way that’s easily digestible, even for visitors who aren’t familiar with more complex electronic locking solutions for hospitality or security. You can see the new SALTO Hospitality website by clicking here - www.saltohospitality.com.
The latest version of ProAccess SPACE is the biggest software release ever for SALTO Systems. The release is a major update to the world’s most advanced hotel electronic locking operating system, bringing new experiences and hundreds of features. The latest SALTO ProAccess SPACE access control management software release is the most powerful version yet. 100% web-based and mobile-capable with powerful multi-tasking features, ProAccess SPACE is a simple-to-use access control software for managing guest room locks, staff, visitors and doors. Mobile keys and group check-in New functionalities include mobile keys (BLE), group check-in, real-time re-rooming and real-time extended stay. These capabilities, plus other key hotel features, make it easy to control all offline and online guest rooms, and back-of-house doors from one central location. SALTO ProAccess SPACE permits quick and fast guest check-ins, staff management, and includes advanced features like multiple wandering intruder detections, full HTML5 support, webcam support, improved audit trail filtering/reports and user experience concerning locations/functions in the front-end.With ProAccess SPACE, it’s easy to incorporate mobile access control for some or all guests Enhanced, secure access control management system It is suitable for use in any type of hotel, from those that need to control just a small number of rooms, up to the very largest resort-based properties that need to control thousands. Plus, running the same system on different front-desk workstations is not a problem. SALTO ProAccess is a powerful and secure hotel property access control management system designed to meet the front- and back-office needs of hotels, and is compatible with most property management software. Smartphones used as room keys With ProAccess SPACE, it’s easy to incorporate mobile access control for some or all guests. Via the SALTO JustIN Mobile Application, guests can use their smartphone as their room key. This can be used along with or as a replacement of RFID credentials. With SALTO ProAccess SPACE, users can control the entire hotel property – guest rooms, back-of-house and guest service doors – in one single system that provides comprehensive security and reliable access control, 24/7.
Trigion Security Services has won the contract to provide security at The Hive in Worcester, a community facility with 10,000m² of public space, which receives around a million visitors a year. Requiring specialist security Neil Ricketts, Security & Technical Services Director at Trigion said: “The Hive describes itself as the first joint public and university library in Europe, but that sells the facility short. It also offers a cafe, exhibition spaces, theatre, archive and archaeology service, and landscaped environment, with terraces and gardens, among other things. “Such a varied operation requires specialist security in order to deter those people with less-than community minded activities planned and provide a reassuring, but unobtrusive, presence for everyone else. “Our ability to provide a mixture of electronic security solutions alongside manned security means we are perfectly placed to meet the client’s varied requirements. All our guards are trained in Hostmanship – or the art of making people feel welcome – which is essential in this type of environment.”
World-class service, sublime surroundings, and luxury within reach are all things you will find at Davenport Hotels in downtown Spokane, Washington. The four-hotel collection runs the gamut from classic to contemporary, full-size to boutique, and historic to modern. Guests can enjoy luxurious spa, wedding, and business facilities, as well as some of the best dining in the city. Davenport history Opened in June 2015, the new 716 room Davenport Grand Hotel offers a unique alternative for travellers who seek a reprieve from the traditional, uninspiring hotel environment. The Davenport Grand provides a lifestyle hotel experience in a highly social atmosphere rich in cutting-edge design, energy, and comfort. The management team knew from the start that an analogue surveillance system would not be sufficient Crafted to appeal to both business and leisure travellers, the Davenport Grand combines the dynamic qualities of urban living with best-in-industry services and amenities in a unique setting. The new Davenport Grand embraces the glorious past of the Davenport Hotel with a bold, modern spirit and joins the historic Davenport Hotel, Davenport Tower, and Davenport Lusso family. Move from analogue to IP Davenport Hotels had relied on an analogue video surveillance system for the existing hotel facilities and structures. For the new Davenport Grand Hotel, hotel management wanted to ensure the safety and security of its guests, employees, and visitors while helping to prevent theft and other loss. It was also important to be able to capture images of the vehicles that come and go from the public garage used by hotel guests. This would enable the hotel to better deal with potential vehicle damage claims, which is a common issue in the hospitality industry. Each of the Davenport Grand’s planned camera applications would require highly detailed video, and the management team knew from the start that an analogue surveillance system would not be sufficient. “We have other hotels that have analogue cameras installed, so getting a more current system with clarity was a priority. We decided we're not going to invest in an older system,” said Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties. Instead, an IP megapixel surveillance camera solution would be required. Leveraging megapixel technology Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facilityWorking with Spokane-based security firm A-TEC, the hotel narrowed its potential choices down to three camera vendors, each of which submitted a bid for the video surveillance system project. After evaluating all of the products included in the bids, the hotel chose IP megapixel cameras from Arecont Vision, primarily based on image quality. Exacq was chosen as the video management software. “If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved,” said Miller. “We wanted an innately high-quality, flexible solution, and we got it with Arecont Vision.” A-TEC software solution Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facility. According to Jetton, the changes were largely based on the ability to cut the hotel’s costs without sacrificing camera coverage. “We pride ourselves on determining what the areas of concern are, how we are going to address them, and what cameras will do the best job,” Jetton said. “We realised we could incorporate SurroundVideo Omni and other Arecont Vision megapixel cameras to lower the camera count and increase overall views.” Before moving forward with the modified design, A-TEC set up a software solution in conjunction with demo cameras provided by Arecont Vision. These were used for test shots to provide to hotel management the types of views they would be able to get with the cameras Jetton recommended. “Once we were able to get it all set up and show them what they were going to get with the reduced camera counts and increased camera views, they were definitely on board,” Jetton said. “I knew what solution needed to be proposed. My partnership with Arecont Vision is unprecedented, and I knew that presenting the Davenport with this solution was going to be a success because we were all working together.” Arecont Vision SurroundVideo Ombi user-configurable omni-directional multi-sensor megapixel cameras were used in the installation, such as in the Grand Bar. Arecont Vision camera families The overall installation included nearly 70 Arecont Vision cameras, all of which were deployed to suit the individual areas in which they were to be used. The installed cameras are from several Arecont Vision families. SurroundVideo® Omni user-configurable omni-directional multi-sensor megapixel cameras SurroundVideo® 180° panoramic multi-sensor megapixel cameras MicroDome® ultra-low profile megapixel dome cameras MegaBall® megapixel dome cameras A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress MegaDome® 2 megapixel dome cameras with remote focus/zoom Throughout the installation, A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress and to demonstrate the evolving system as cameras were deployed. Stuart Wells of A-TEC led the onsite installation and integration of the system, working with the Davenport team. “A-TEC did test shots for us before the hotel was even finished so we could see the exact depth, range, and view that we were going to get with each camera,” Miller said. Megapixel solution benefits Davenport Hotels had a number of safety and security goals for its new surveillance system in the Davenport Grand. Hotel management wanted to ensure that the cameras wouldn’t be the first thing guests noticed. With their high quality and their sleek, unobtrusive design, the Arecont Vision cameras have met those needs. “We certainly didn't want to give people the feeling that they're being watched throughout the hotel,” Miller said. “We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.” Shortly after the installation was completed, Jetton conducted a test to see just how unobtrusive the surveillance system was. Proactive and preventative approach to security The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security "I took two visitors with me to do a walk-through of the hotel when the installation was first completed and I challenged them to find the cameras. On many different occasions they didn’t even notice that they were in the camera views,” he said. “People are there to relax and enjoy their time away; they don’t want to feel like they are being watched by cameras.” The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security, something that would have been missing from an analogue surveillance system. “We can see activity and hopefully stop and report behaviour to prevent things from happening,” Miller said. In terms of return on investment, the ability to avoid claims for which the hotel is not responsible has been a major benefit of the new system in the Davenport Grand. This has been particularly the case with the vehicle valet service. “With the valet service, customers will come in and claim that marks on their vehicle weren’t there when they arrived, and quite honestly, they may believe that’s true. With the Arecont Vision cameras, we’re able to look at the video and say with confidence whether the mark was there when he or she arrived at the hotel,” Miller said. Preventing theft The cameras have also helped with a number of instances of items disappearing from the exterior of the hotel. In one example, the Davenport Grand was able to provide the local police department with video which led to the items being returned and the thieves apprehended. In addition to the Davenport Grand’s potential cost reduction from a lower camera count, savings were realised in other areas as a result of the new surveillance system which is monitored on the premises. “What’s really nice is we can actually view the cameras from several different locations in real-time or in playback,” Miller said. “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the cameras, who can cover 10 times more area than one person can on foot.”
Set in 58 acres of parkland at the end of a magnificent sea loch, the Torridon Hotel and Inn boasts one of the most spectacular and idyllic locations in the country. As the only hotel in Scotland to win the coveted Automobile Association “Hotel of the Year” twice, the Torridon has attracted a number of high profile guests and the location for several films and a TV series. Customer service and privacy Although originally built as a shooting lodge for the first Earl of Lovelace in 1887, the modern hotel has moved with the times and in keeping with the idyllic setting boasting green credentials including a biomass district heating scheme. With 18 guest rooms, multiple public recreational areas and a famous whisky bar; the hotel blends the dual requirements of customer services along with privacy to ensure that guests are both catered for without feeling intruded upon in what is for many a tranquil country retreat. When the hotel underwent a major refurbishment in 2015-16, senior management opted for what was at the time a well-regarded analogue CCTV system. “In comparison to modern video quality, the system looks pretty poor,” explains Dan Rose-Bristow, Managing Director of the Torridon. “The camera system we opted for included a separate video management and storage system which also incurred an additional licence fee. Over the years, that particular system has failed several times and in addition, when we wanted to add more cameras, there were more software charges. With hindsight, this was an issue we didn’t want to repeat again.” Discrete yet secure The system needed to be as least intrusive as possible as to not cause guests any discomfort, yet still provide the level of security we required" With an all-inclusive and high-resolution system a main focus, Rose-Bristow also had other criteria around both the installation and physical appearance of the cameras. “Parts of the building are nearly 150 years’ old, which means we needed to be very careful in terms of where we installed cameras and running any additional cabling,” he explains, “The system needed to be as least intrusive as possible as to not cause guests any discomfort yet still provide the level of security we required. “We looked at a number of options and had several CCTV installers come onsite, carry out surveys and make proposals,” he explains, “What impressed us about the MOBOTIX solution offered by Ness Tec was the quality of the images, the ability to use fewer hemispheric cameras to discreetly cover larger areas, and the fact that all the software we needed came without any additional licensing costs." With criteria set, Rose-Bristow contacted a number of locally recommended security installers including Ness Tec, a certified and highly regarded MOBOTIX partner that had experience of working in similar environments. Ness Tec also had expertise in carrying out the installation of new structured cabling that would replace the older coaxial cabling and separate power connectors. Ness Tec conducted a full site survey and identified that complete site coverage, including thermal imaging cameras in the car park area and key entry points to the site could be achieved with just 20 MOBOTIX cameras. The whole project from site survey through installation, to final sign-off including all structured cabling work took just 2 weeks. Ultra-reliability Complete site coverage, including thermal imaging cameras in the car park area could be achieved with just 20 MOBOTIX cameras “The project went pretty smoothly and the new image quality is extremely good, while the cameras themselves are discreet and incredibly reliable,” explains Rose-Bristow. By using innovative MOBOTIX hemispheric technologies, large internal rooms could be covered by just a single camera instance and installation simplified with Power-over-Ethernet (POE), which is made even more reliable via a single uninterrupted power supply via the POE connection. The focus on reliability went further still as each camera is able to independently record footage onto its internal Flash memory card in the event of a major site issue. The facilities team at the Hotel use the MOBOTIX MxManagementCenter software to manage the cameras from multiple locations. This software has an unlimited number of camera connections and requires no additional fee. All recordings are stored securely on a Synology NAS server and are accessible via MxManagementCenter through secure connections to any authorised playback devices such as standard PC or laptop. “The new system has met our expectations and the MOBOTIX software is powerful enough for what we need yet still easy to use,” adds Rose-Bristow. “The whole system has proven incredibly reliable and overall the professionalism shown by Ness Tec has delivered us a modern video security system capability that helps to protect our guests, staff and property.”
One of Fortaleza's largest hotels, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analogue technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast™. About the Gran Marquise Hotel The Gran Marquise is a five-star hotel of 18 thousand square metres located on the seafront of Fortaleza, Ceará. With a 23-year history, the hotel has a large infrastructure of 230 apartments ranging in size from 29 to 131 square metres, two presidential suites and 21 floors in total, of which 14 are dedicated to guest rooms and 7 are retained for events, recreation and administration. It is one of the most in-demand destinations among national and international authorities and artists and athletes, such as Bill Clinton, former president of the United States, Vladimir Putin, current president of Russia, singer Paul McCartney, and rapper Snoop Dogg, as well as the fighters of the Ultimate Fighting Championship. In addition, the Gran Marquise was the first hotel in Brazil to achieve the ISO 22000, a certificate that ensures adherence to extremely high standards of food quality and safety. Enabling the unification of the management The Gran Marquise realised that its security system needed to be renewed. The hotel had 500 analogue cameras and 22 digital video recorders installed – an extensive system, but one which only provided low-quality images and demanded heavy workload when it was necessary to locate and retrieve footage of a recorded event. "We looked at the hotel and realised that we had good internet, excellent rooms, perfect service, but if a customer asked for footage from security cameras, the only thing we could offer were noisy images," said Jussieudo Gomes, Security and Information Technology Division chief of the Hotel Grand Marquise Fortaleza. To solve this dilemma and improve the management and security of the hotel, a plan was formulated to develop a pilot project with VIVOTEK – a global provider of network cameras, PoE switches, and network video recorders, and Genetec™, a global provider of IP surveillance software, access control and licence plate recognition solutions.
Frame drop is one of the key problems in IP surveillance systems. The consequence of dropped frames is recording gaps, which translate into lost images that can consequently mean loss of valuable business intelligence or severe financial damages. Integration of Seagate Skyhawk To solve this problem, Rasilient Systems, a Silicon Valley-based manufacturer of purpose-built surveillance recording servers and storage systems partners with Seagate to include Skyhawk drives in all their systems. “We are an open platform focusing on mission-critical projects where loss of video is not an option,” explained Bing Wan, Director of Middle East Operations at Rasilient Systems. “We offer high availability, high scalability enterprise-level IP surveillance storage solutions. A typical project has hundreds to thousands of cameras and high storage requirements.” A major city in Northern California’s Bay Area region turned to Rasilient when potentially important security video recordings were turning up with random missing frames and video. Their first installation was in January 2016, right before the 50th Super Bowl and related public activities and events. Video surveillance systems played a key role in securing the safety of the Super Bowl. Inside and outside the stadium, video surveillance systems were used to assist in managing traffic and alerting authorities of any abnormal behaviours or movements that could be a potential threat to public safety. The stadium alone hosted 500-plus cameras recording 24×7. In that single day, it is estimated that Levi’s Stadium recorded over 22TB of video surveillance, retaining that video recording for a minimum of 90 days. Other projects Some of the company’s other projects include Abu Dhabi’s Central Market, which entailed 2200 cameras and 3.2 petabytes of storage, and the Imam Hussein Shrine in Iraq, which has 1230 cameras and four petabytes worth of storage for monitoring and recording the movement of 30 million visitors annually. "One of our goals is to reduce video loss and ultimately achieve no frame drop. This is importantto mission-critical projects" Rasilient sought to design a recording server combined with a storage system that could support up to 1000 cameras and over one petabyte of storage. “We wanted an NFD (no frame drop) system to be the basic building block of large projects. For example, we recently had a project in Qatar with over 2600 cameras and eight petabytes of storage that used several of these systems,” explained Wan. Rasilient’s solution was designed with video surveillance in mind. “Other storage companies are IT-based, and the storage technology employed by other vendors caters to random access, i.e., including read and write. Whereas our system is built for over 95% write and minimum read access,” remarked Wan. Reducing video loss Write performance is impacted when there are large amounts of reads, and ultimately this leads to video loss. “One of our goals is to reduce video loss and ultimately achieve no frame drop. This is important to mission-critical projects. Many companies can’t afford to have video loss because it can have grave consequences or very expensive consequences,” said Wan. "The biggest reason we choose Seagate was the reliability and support we were getting during the qualification process" One of the initial problems Rasilient faced was the lack of dedicated surveillance drives in the market. “When we first started years ago, only desktop drives were available and even with our patented technology, which allows drives to heal themselves, we still had issues with disk failure. When surveillance drives came out, we were very happy that the industry was listening to our needs and realised the importance of dedicated drives for 24×7 recording, something a desktop drive just was not designed to do,” Wan said. Rasilient chose the Seagate SkyHawk drive to be implemented in their systems. “The biggest reason we choose Seagate was the reliability and support we were getting during the qualification process,” explained Wan. “It allowed us to lower the total cost of ownership and achieve great performance in large-scale deployments. After switching to Seagate, we have lower disk failure rates, and we also achieved a remarkable NFD (no frame drop) during our solution partner certification with Milestone System’s Xprotect VMS,” Wan added. 1000 cameras with 0 Frame Drop Under the Milestone certification criteria, a frame drop rate of under 0.1% is acceptable. Rasilient’s achievement was even more remarkable: “We had 1000 2-MP simulated cameras streaming for 72 hours at 25 FPS at HD quality,” said Wan. “To make the test even harder and stress test the system even more, we included the recording bandwidth to 2.1GB/s. In the meantime, we simulated a disk failure by pulling out a drive from a live system, and, again, no frame was dropped. SkyHawk is definitely a contributing factor to this success,” he concluded.
If hotel management needs to implement efficient security measures without making guests uncomfortable, with Mirasys Video Management Software security management can set user rights and privacy masks to protect guests’ identities. Different user profiles in the system, for example, receptionists, hotel managers and security staff, and the possibility of using PCs or mobile devices results in fast, high-level services for customers. The user interface is easily customisable and makes the deployment, installation, licence handling and system management effortless without extensive training. Mirasys VCA Mirasys Video Content Analytics (VCA) can be used to analyse staffing levels, to ensure that the number of people does not exceed the venue capacity, or to study which areas attract the highest number of people. Mirasys VCA can be used in all supported cameras. VCA makes it possible to analyse each camera picture, and the target can be analysed in many different ways at the same time. Plan hotel operations more easily by using reports and statistics that show: How long customers are waiting at reception How many customers visit hotel shops and restaurants How many unused spaces are in the carpark per hour Which video management system events and user actions are created over a certain time period ANPR and VMS The limitless integration possibilities of the Mirasys VMS give users the freedom to build the best system to serve their specific needs With Mirasys ANPR+ (Automatic Number Plate Recognition) application, users can automate and enhance car park management services. Mirasys ANPR+ can be integrated with existing access control systems, making it easy to identify vehicles, manage access and monitor both staff and customer carparks. Door phone connectivity gives even more operative flexibility. Use Mirasys VMS advanced motion detection and alarm setting management to reduce operational costs and the number of false alarms. The Mirasys Reporting+ application provides an extensive overview of alarms and events from multiple sources in order to analyse how the system is operating and how it can be improved. With Mirasys, users can control thousands of cameras and other devices across multiple sites. The centrally managed Mirasys system allows the user to add or remove cameras and servers, set users’ rights, manage live and recorded video and export evidence with a few simple clicks. Centralised and remote surveillance allow a more productive use of security personnel and minimises maintenance work of the system on the spot. Mirasys systems allow centralised, de-centralised or mixed topology configurations. Maximise long-term investment Users can choose to add Mirasys plugins such as ANPR+ for car parking, or they can integrate third party security products such as fire alarms, access control and intruder detection systems into one dynamic interface to present a total visual picture. The information from video images can be linked to the information received from other sensors which also enables the use of IoT (Internet of Things). Mirasys is an industry-recognised Video Management System (VMS) provider. Many hotels have chosen Mirasys intelligent solutions to help manage and utilise information captured by digital video and CCTV cameras. The limitless integration possibilities of the Mirasys VMS give users the freedom to build the best system to serve their specific needs. As a fully open and manufacturer-independent solution, Mirasys is easy to integrate with cameras and other devices, systems from third party suppliers and other manufacturers.
Somerset Mall in South Africa’s Western Cape Province has become the first shopping mall to make the transition to IP CCTV surveillance. Working with local systems-integrator, SSC Infrasek, Somerset Mall has installed 130 Hikvision network cameras to protect the safety of visitors and stores alike throughout the complex, the third-largest shopping centre in the province. The scenic splendour of South Africa’s Western Cape Province has long attracted visitors. Millions of tourists flock to visit Table Mountain, the Cape of Good Hope, Robben Island – where the late Nelson Mandela was incarcerated – and enjoy the Cape Winelands and the beautiful coastline. But, as the fourth largest of South Africa’s nine provinces with a population of almost 6 million, visitors with business in mind are also plentiful in the capital, Cape Town. The town of Somerset West on the outskirts of Cape Town is ideally situated for commuters and visitors. Lying in the Helderberg basin with a view across the bay to Simon’s Town and Cape Point, and overlooked by the Hottentots-Holland mountain range, approximately 55,000 people call it home and welcome tourists to the beachfront and numerous golf courses. Both can also take advantage of Western Cape’s third largest shopping centre – Somerset Mall. Bigger challenges First opened in 1993, Somerset Mall is on the N2 Freeway that connects Cape Town to Port Elizabeth and Durban. It’s an ideal position to attract visitors and since its first opening the mall has seen numbers continue to climb. Two separate expansion phases have taken place and Somerset Mall now houses 204 stores extending over more than 1.3 km, all with single level access. Parking is also similarly extensive, with a total of 4,500 parking bays of which approximately 700 are undercover. Alongside the stores, the most recent expansion of Somerset Mall has also seen it expand to encompass an Adventure Arena. This is dominated by a spectacular double climbing wall with views of the Helderberg mountains, but the Adventure Arena also includes a 10-pin bowling alley, a games arcade and an 8-screen movie complex. As a result, the successful complex now attracts an average of 200,000 visitors per week. However, the CCTV security system had not kept pace with the growing numbers of visitors and shoppers and the Mall’s management realised that enhancing the level of security was vital. They turned to systems-integrator SSC Infrasek for a solution. New IP system The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objective" According to Mario Groenewald, technical manager at SSC Infrasek, “When we looked at the entirety of the security challenges facing the Mall, we quickly realised that simply supplementing the existing analogue system was not going to work. The expansion of the shopping precinct to 1.3 km of storefronts together with the new Arena and extensive car parks had stretched the old system almost to its limits. Increasing levels of surveillance in the pedestrian areas and in the extensive car parks was a priority and we were also conscious that the mall is very innovative and successful in attracting visitors to its unique blend of attractions. Therefore, further expansion of the site is quite likely and any proposed CCTV system would have to be capable of coping with this expansion. “Having been tasked with implementing a comprehensive CCTV system to maintain security throughout the whole complex, we decided that the only realistic solution was to replace the whole of the existing analogue system with a fully IP CCTV system, based upon 130 Hikvision network cameras supplied through their local distributor, Sensor Limited.” According to Mario, the choice of Hikvision technology was based on a number of factors. “The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objectives. We had also used Hikvision products in other projects and found them to be robust and reliable, delivering very high-quality images whilst remaining cost-effective. Finally, Hikvision has successfully delivered many similar projects around the world and offered us great support all the way from system design through to implementation.” Maximum protection inside For the inside of the mall, SSC Infrasek chose DS-2CD7153-E the network mini dome camera, which offers many features that make it ideal for the surveillance of an area like Somerset Mall where image quality and a robust build quality are key priorities. Inside the vandal proof IP66 rated housing, the camera is based around a large 1/3” progressive scan CMOS image sensor, offering 2 megapixel HD resolution (1600 x 1200 pixels), dual real-time video streams of up to 720p, and offers a choice of H.264, MPEG4 and MJPEG video compression. The DS-2CD7153-E model is fitted with a bright 4 mm F1.8 lens, although 2.8, 6 and 8 mm versions are also available, and offers a wide 68 degree viewing angle. The unit also offers three axis adjustments at installation and Hikvision’s ePTZ capability for increased viewing control and versatility. The result is a camera that delivers outstanding images while withstanding the rigours of a very public placement. Image quality was paramount, but protecting the camera from any environmental factors was considered closely A total of 100 DS-2CD7153-E models were installed throughout the interior of the mall.Versatility is also offered in placement of the camera courtesy of the PoE feature. Meanwhile, the inclusion of day/night automatic switching and multiple alarm triggers, including motion detection, tampering alarm, network disconnect, and IP address conflict, give installers and users maximum flexibility. SSC Infrasek opted to install 30 Hikvision DS-2DF1-518 PTZ network high speed dome cameras to protect the outside of the mall and the 3,800 outside parking spaces. Again, image quality was paramount but protecting the camera from any environmental factors was considered closely. At the heart of the DS-2DF1-518 is a powerful 36x F1.8 zoom lens that take just 5.4 seconds to go from wide open to fully zoomed. Augmented with 16x digital zoom, this bright 3.4 - 122.4 mm lens is backed up by with a 1/4’’ Sony Super HAD CCD image sensor inside a tough, weatherproof IP66 housing. This combination of 36x zoom, 3D intelligent positioning and the powerful built-in PTZ control means that operators can maintain surveillance over very large panoramas whilst retaining the ability to focus effortlessly on any area of interest. The camera also integrates an IR cut filter, for seamless day and night operation down to a minimum 0.2 lux in colour and a very low 0.02 lux in black & white. Building success into the future “The successful implementation of South Africa’s first IP surveillance solution in a shopping centre environment is an impressive demonstration of SSC Infrasek’s design and implementation expertise that is set to bring in more IP projects in the coming months,” according to Mario Groenewald. “It is also an expression of Hikvision’s commitment to producing the most technologically advanced cameras and making them available to every market in the world,” he concludes.