Hotels, leisure & entertainment security applications
Allianz Parque has become one of the most modern multi-purpose arenas in Latin America since it was built in 2014 by WTorre Properties. The stadium is located at the same place of the old Palestra Itália Stadium with a capacity of more than forty thousand spectators. The stadium not just meets FIFA standards but was also awarded various prizes including the Master Award in the 11th edition of the Grand Prize for Corporate Architecture, the Accessibility Seal, delivered by the Permanent A...
Since renovation began in the 1990s, the Custard Factory in central Birmingham has grown into an important centre for the creative and digital industries, as well as a destination for leisure, retail and cultural activities. The 15-acre site, which in Victorian days was a pioneering centre for food and ingredients production, has been transformed into a thriving working community for hundreds of small businesses, benefiting from several phases of development. The Custard Factory now comprises mu...
On December 11 to 16, 2018, the 14th FINA World Swimming Championships was held at the Olympic and International Expo Center in Hangzhou, China. Nearly 1,000 world swimming stars from 178 countries and regions competed here, creating a new glory with breaking 9 world records and 22 event records. The Chinese team won three gold medals, five silver medals and five bronze medals with the total medal number ranking the third in the world. The World Swimming Championships is one of the world's high...
One of Fortaleza's largest hotels, the Gran Marquise Hotel, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analog technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast. About Gran Marquise The Gran Marq...
A comprehensive video surveillance solution consisting of 96 cameras from Dahua Technology UK is being installed at the striking Fort Dunlop commercial and retail site, overlooking the M6 motorway in Birmingham. Dahua-Champion Security’s video solution Built for Dunlop Rubber, Fort Dunlop became the tyre-maker’s flagship production facility and at one time was the world’s largest factory, employing 3,200 workers. After production stopped in the 1980s, the building lay derelic...
With a history dating back to the 1850s, the Sioux City Public Museum has evolved from its original focus on natural science to a broader emphasis on preserving the area’s heritage, offering a variety of educational programmes, events, and historical exhibitions valued at more than $2 million. Having outgrown its former location in a prominent Victorian-era mansion, the museum moved to a new downtown site in April 2011—a modern, open-concept building that has become known as one of t...
The sound of bar staff yelling ‘who’s next?’ on a busy Saturday night is set to become a thing of the past, thanks to the launch of the world’s first A.I. powered bar. The ‘A.I. Bar’, which has been developed by British data science product company DataSparQ, helps make ordering in busy boozers easier, faster and fairer by using the latest facial recognition technology to put punters in an “intelligently virtual” queue. Led to a reduction in serving times Before and after data revealed there was an overall reduction in serving times as well, equivalent to more than 1,600 pints poured over a year to the average UK pub, thanks to the ordering process being more efficient. That’s the time equivalent of a potential 78 million additional pints poured a year, if the UK’s 48 thousand pubs used the A.I Bar technology. The ‘A.I. Bar’ Software-as-a-Service product will cost landlords from just £199 a month and works by simply using a standard webcam, display screen and Internet connection.The ‘A.I. Bar’ Software-as-a-Service product works by simply using a standard webcam, display screen and Internet connection AI-powered ID checks It speeds up ID checks, if a customer looks under 25, the system will prompt them to have their I.D. ready or let bar staff know if they’ve already been checked. The new tech is hoping to reverse the current epidemic of pub closures – a recent study conducted by The Campaign for Real Ale revealed that an average of 14 pubs are calling last orders for the final time every week in the UK. The A.I. Bar enables bars and pubs to work smarter not harder by providing vital data including orders per hour to help them understand their demand and throughput margins, optimising their staffing requirements to make then more efficient and ultimately more profitable. Scalable solution John Wyllie, Managing Director, DataSparQ said: “Queuing is a part of British life that we all have to endure – but we wanted to do something to improve the experience. “It’s the uncertainty of waiting times alongside queue jumpers that’s adversely affecting consumer behaviours in bars and pubs. The A.I. Bar ensures it’s a hassle free, first come, first served system that makes ordering drinks more convenient for both drinkers and bar staff alike. “We are in talks with drinks companies and pub chain owners to roll out the technology nationwide in the next 12 months. The system can be installed anywhere and is scalable – so we are expecting it to start in bars and progress into music festivals and beyond.” Preventing queue jumpers Unfortunately, queuing is an inevitable part of drinking in bars and pubs. DataSparQ research has revealed that Brits spend more than two months during a lifetime queuing for their favourite drinks. A survey of 2000 drinkers commissioned by DataSparQ has revealed that the biggest gripe for British boozers is people pushing in at queues, with eight out of ten drinkers saying it’s their number one turn-off in bars and pubs. Poor queuing etiquette was closely followed by long queues, with more than three quarters of punters revealing they’ve walked out of a pub or bar due to long queues. When asked if they would stay in a pub and order if they knew exactly how long the wait to be served was, nearly two thirds of those asked said they wouldHowever, when asked if they would stay in a pub and order if they knew exactly how long the wait to be served was, nearly two thirds of those asked said they would. The A.I. Bar gives customers this clarity. The innovative queuing system will also help to make ordering drinks in packed bars feel less intimidating for customers by themselves. More than half the participants asked said that they have felt intimidated when ordering solo in busy bars. Reveller Katherine Rees said: “I always hate it when I’m in at the bar and groups of rowdy guys push in front of me. I shouldn’t have to get into a confrontation with strangers just to order a drink. With this new technology that’s something I never have to worry about again, my only problem now is choosing what to drink!” Potential long term benefits Long-time London publican Andrew Archer, who has been involved in the development process said “The true benefits to bars and pubs will be longer term. You’ll obviously decrease serve time through faster ID checks and not messing around arguing over who to serve next. People will know how long they must wait and won’t get queue barged. In a competitive market such as bars, having an edge on customer experience will help to encourage repeat business.” Additional functionality, which is currently being developed, includes the ability for customers to re-order their drinks while still in the queue. The tech memorises drinkers’ orders and reacts to simple hand signals if there are any changes. Another additional feature will include the “FaceTab” – a mechanism that visually adds people to a bar tab, only allowing certain faces to order against that tab.
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organise each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What strategies do you use to get the most out of exhibiting at ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What company activities (outside the show floor) does your company organise each year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What sets ISC West apart from other trade shows on the calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognisable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What strategies do you use to get the most out of exhibiting at ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What company activities (outside the show floor) does your company organise each year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 10053 Seagate develops computer drives and storage to store the world’s data from consumer to client specialised drives (i.e. surveillance optimised drives) to the enterprise. Q: What was the first year your company exhibited at ISC West? 2014 Q: What strategies do you use to get the most out of exhibiting at ISC West? We meet customers, use digital marketing, and display eco-system partnerships in our booth. Q: How do you quantify your success at ISC West? Our success is based on relationship building with new and existing customers and lead generation. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is definitely one of the biggest shows in US, where all the industry professionals, system integrators and dealers converge. The attendees are a highly knowledgeable base with expertise in security and surveillance – making it a great place to have conversations with customers and partners alike.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organisations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analogue to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organised, and know which organisations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have travelled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organisations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organise each year? The activities we organise outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organise an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be highly functional, flexible, and convenient for organisations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The role of the cloud The cloud has proven to be a highly functional, flexible, and convenient method for organisations to leverage as part of their strategies to protect and modernise their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalising on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programmes are organised locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage. Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Today’s camera systems also provide information such as location, date and time that can help an investigation Ability to record and retain video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration of camera systems is voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential security camera Portland, Oregon, launched its CrimeReports camera registration programme in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam programme. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration programme. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy concerns and community feedback Many of the camera registration schemes have localised branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) programme of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) programme of New Braunfels, Texas; or the RockView programme of Rockville, Maryland. The idea is based on willing participation of public citizens in helping law enforcement do their jobs Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration programme for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law enforcement and crime prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighbourhood Watch programmes. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the programme should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programmes, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighbourhood know that their security cameras are helping to fight local crime.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analogue with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cyber security requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available” “We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Missed part one of our healthcare mini series? Click here.
Hikvision and Dahua have been added to a U.S. government list of entities “reasonably believed to be involved, or to pose significant risk of being or becoming involved, in activities contrary to the national security or foreign policy interests of the United States.” In effect, inclusion on the list restricts the export of equipment to the two companies because of their alleged involvement in “human rights violations and abuses” related to a Chinese government campaign of repression, mass arbitrary detention, and high-technology surveillance against minority groups. Equipment from the two companies is used to provide video surveillance capabilities in the Xinjiang Uighur Autonomous Region (XUAR) of China. The minority groups targeted are Uighurs, Kazakhs and other Muslim minorities. Equipment from the two companies is used to provide video surveillance capabilities in the Xinjiang Uighur Autonomous Region (XUAR) of China The decision to add Hikvision and Dahua, among 26 other “entities,” to the list was made by the United States End-User Review Committee (ERC), composed of representatives of the Departments of Commerce, State, Defense, Energy and (where appropriate) Treasury. A majority vote of the panel is required to add an entity to the list, and a unanimous vote is required to remove or modify an entity. The 26 other entities include the Chinese government’s bureau in XUAR, 18 subordinate municipal and county public security bureaus and one other subordinate institute. Specific licenses (government approval) are required for any transaction in which items are exported, reexported, or transferred (in country) to any of the entities on the list; or in which the entities act as purchaser, consignee or end user. Loosely speaking, inclusion on the list prevents Hikvision and/or Dahua from buying any component parts from U.S. manufacturers. Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. market. Anyone concerned about human rights abuses might hesitate to buy from the two companies, although the entity list does nothing to prohibit sales of the company’s products. Dahua and Hikvision statements In a company statement, Dahua has “express[ed] strong protest to such decision, which lacks any factual basis, and call[ed] on the U.S. government to reconsider on it.”’ Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. marketThe Dahua statement continues: “As a global business entity, Dahua adheres to the business code of conduct, and follows market rules as well as international rules. Dahua is actively working to ensure our investment and business operations around the world comply with all applicable laws and regulations. Regarding the decision of U.S. government, we have actively taken various measures, and we will continue providing outstanding products and services to our customers.” Hikvision has released the following statement: “Hikvision strongly opposes [the] decision by the U.S. Government and it will hamper efforts by global companies to improve human rights around the world. Hikvision, as the security industry’s global leader, respects human rights and takes our responsibility to protect people in the U.S. and the world seriously. Anyone concerned about human rights abuses might hesitate to buy from the two companies "Hikvision has been engaging with Administration officials over the past 12 months to clarify misunderstandings about the company and address their concerns. In January 2019, Hikvision retained human rights expert and former U.S. Ambassador Pierre-Richard Prosper to advise the company on human rights compliance. Punishing Hikvision, despite these engagements, will deter global companies from communicating with the U.S. Government, hurt Hikvision’s U.S. businesses partners and negatively impact the U.S. economy.” “The U.S. Government and Department of Commerce cannot and will not tolerate the brutal suppression of ethnic minorities within China,” said Secretary of Commerce Wilbur Ross in making the announcement. “This action will ensure that our technologies, fostered in an environment of individual liberty and free enterprise, are not used to repress defenseless minority populations.”
The Monterey Bay Aquarium has a rich history of innovation. Since its founding in 1984, the facility has become one of the world’s leading public aquariums and ocean conservation organisations. Monterey Bay Aquarium has produced significant insights into the life history of sharks, sea otters, and bluefin tuna. The aquarium also was the first to exhibit a living kelp forest, and in 2004 it was the first to successfully exhibit and return to the wild a young great white shark. It is therefore no surprise that the Monterey Bay Aquarium desired the most innovative and state-of-the-art cameras as a key component for its security system, and Arecont Vision was able to deliver what they required. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs Constant surveillance and monitoring The aquarium has a huge campus, with multiple separate properties and an average annual visitation of two million people. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs. With such a large area to cover and with so many people to monitor, this type of system proved increasingly unreliable and insufficient to its growing security needs. The aquarium’s security staff also found it a major inconvenience that accessories and other parts for the system were exclusive to the original provider, limiting the security team’s options both technically and financially. The footage from the analogue cameras was monitored on monochrome screens and useful viewing of surveillance video was quite difficult at times. The quality of the images was low, and the inflexible nature of the cameras resulted in a number of blind spots throughout the aquarium’s large campus. Difficult lighting conditions The aquarium also has some very challenging lighting situations, requiring more specialised, versatile cameras in order to properly capture images. “We have some very difficult light levels here. The reflections of the water tanks can make certain areas lighter on camera than they are in person, or vice-versa,” stated Thomas Uretsky, Director of Security and Emergency Management for the facility. The security team reached the point where they knew they needed to upgrade. “The system needed more flexibility, multiple views on one camera, the works,” Mr. Uretsky said. “Blind spots needed to be eliminated, and we wanted as close to a 360-degree view as possible.” After thorough research, San Jose, California-based security integrator NSI Systems recommended Arecont Vision for the camera solution. The aquarium has a huge campus, with an average annual visitation of two million people Arecont Vision surveillance expertise Mr. Uretsky and the team at Monterey Bay Aquarium collaborated with Arecont Vision regarding what they were looking for, where coverage was needed, and how to best fit in into their budget. Monterey Bay Aquarium chose ExacqVision as their video management system, another solid partner to help upgrade their prior surveillance system. A range of different Arecont Vision cameras were ultimately deployed to serve the aquarium’s varying needs. Arecont Vision MicroDome cameras were ideal for the ticketing area and customer lines. The series includes Wide Dynamic Range (WDR) models, which can achieve clear images across extreme lighting conditions, such as those found in some of the indoor spaces at the aquarium. MicroDome cameras have an extremely low profile and only a 4” diameter, making them ideal for discrete security surveillance. When asked for his thoughts about the MicroDome camera, Mr. Uretsky responded, “They are small and nearly invisible to anyone who doesn’t know what they’re looking for. The fact that they have such a small footprint makes them ideal for us in the ticketing and front entrance areas.” The Monterey Bay Aquarium now has the unique and flexible camera solution it required, utilising 360-degree video Another favourite at Monterey Bay Aquarium were Arecont Vision SurroundVideo Omni G1 and G2 adjustable-view cameras. The SurroundVideo Omni series utilises a patented 360º track where each of its four-megapixel sensors can be moved to cover virtually any angle. Remote motorised focus simplified installation with the Omni G2. Combined with the ability to interchange lenses, the Monterey Bay Aquarium now has the unique and flexible camera solution it required. The customisable features of the camera also simplify future changes that may occur at the aquarium, saving time and money if construction or remodelling were to occur. “The SurroundVideo Omni cameras are some of our favourites because we are getting four cameras in one. They have the most flexibility,” said Kevin Wright, Monterey Bay Aquarium’s security manager. “Our blind spots are much more limited, and we don’t need to use nearly as many cameras as we previously had in those areas.” Although each camera offers four separate views, only a single PoE (Power over Ethernet) cable and a single software license is required for integration with the Exacq software, further reducing costs. Megapixel camera performance The system has performed incredibly well to date. Not only was it installed on time, but it was completed within budget. The Monterey Bay Aquarium monitors the system locally, 24-hours per day. The images are viewed on a dynamic video wall in the new Security Operations Center. While most footage is viewed on-site, some cameras have been enabled with the Exacq software for remote monitoring at satellite offices. For example, holding areas for rescued sea otters can be viewed remotely by a research team. Some cameras have been enabled with the Exacq software for remote monitoring off-site Arecont Vision cameras have helped the aquarium’s security department in a variety of ways, one of which is increasingly common: addressing bicycle theft. Individuals will sometimes access a public recreational trail that runs along the aquarium’s main campus to steal unattended bikes parked by visitors or staff. Unlike the previous analogue surveillance system, Arecont Vision’s megapixel cameras are able to provide the security department with good views and high-resolution images when reporting such incidents to the police department. The project at Monterey Bay Aquarium fulfilled a vast array of surveillance requirements — indoor and outdoor scenes, large and small spaces, low- to high-lighting conditions — and Arecont Vision cameras addressed each of the challenges. The deployment of the new cameras made an impression on Mr. Uretsky and his team. Making potential security solutions reality One installation inspired ideas for another, and Arecont Vision helped make these potential security solutions a reality as well. The continual partnership between the aquarium, the system integrator, and Arecont Vision has resulted in an ongoing collaboration between the three entities. “The reason we went with Arecont Vision was because it has a niche where a lot of manufacturers don’t, with its multi-view cameras,” Mr. Uretsky stated. Arecont Vision pioneered the first multi-sensor megapixel panoramic cameras in the surveillance industry in 2006, and has continued to enhance their capabilities, introducing adjustable-view Omni cameras in 2014. “These cameras have been fundamental as we systematically replace our old cameras with newer, megapixel versions. We are always improving and always adding cameras, so each time we’ve installed them we’ve been pleased.”
The Sinan Erdem Dome is the largest multi-purpose indoor venue in Turkey. Located in Istanbul, the dome has a seating capacity of up to 22,500, and hosts a number of events, including concerts, tennis matches, and basketball games. Strengthening stadium security Upon being chosen to host a number of games during the European Basketball Championships 2017, the chief European men’s international basketball competition held biannually, the Sinan Erdem Dome looked to strengthen their security system. The dome’s large-scale presented high-surveillance requirements such as support for 64 split-screens, hundreds of cameras, and a back-end storage and management infrastructure that could support the entire system. Dahua provided the dome with a complete, high-end monitoring system that included a total of over 600 IP, speed dome, and ANPR cameras on the front-end, and NVRs, video walls, video matrix devices, and related control accessories on the back-end. Smart detection technologies The dome’s surveillance system was constructed with the latest cutting-edge technology To better protect the stadium from a variety of threats, the solution employed a number of smart detection technologies such as intelligent analysis, which includes motion detection, tripwire, intrusion, and smart-tracking functionality. ANPR was also utilised, which recognises licence plates numbers and checks them against a central whitelist and blacklist. Plate records are also stored on NVR devices and can be searched through by security officers. In less than a week, the local team completed installation, testing, and customer training, and the dome was fully ready to securely host international sporting events. Protecting all corners In under a week, the dome’s surveillance system was constructed with the latest cutting-edge technology, increasing its appeal to international events seeking venues. Dahua smart technologies automated a great number of surveillance operations, such as automatic car-barrier operation enabled by ANPR camera integration, thus greatly reducing the strain on security workers. Every corner of the stadium was covered by Dahua cameras providing high definition video, ensuring zero blind spots and optimal detail collection. In addition, Dahua showcased its customer-centric philosophy through supplying high-quality customisation, technical support, operation training, and after-sales service, which guaranteed the expertise of system operators as well as long-term reliability and quick issue resolution.
Avigilon Corporation, provider of security solutions, announced it was selected to enhance security at Vodafone Park stadium, in Istanbul, Turkey, of Beşiktaş JK. Enhancing spectator and player safety Vodafone Park opened in April 2016 and is the venue for national Süper Lig and UEFA Champions League games. It features over 43,000 stadium seats, 144 executive suites, and more than 4,000 sq. meters (43,055 sq. ft.) of restaurants, shops and parking. To enhance spectator and player safety Beşiktaş JK, in partnership with security systems integrator Sensormatic Güvenlik Hizmetleri, deployed a complete Avigilon surveillance solution that incorporated more than 500 Avigilon cameras, including the award-winning Avigilon 7K (30 MP) HD Pro camera line, Avigilon Dome, Bullet, and PTZ cameras, as well as Avigilon network video recorders and Avigilon Control Center (ACC) video management software. Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently The use of the Avigilon 7K (30 MP) HD Pro cameras allows Beşiktaş JK to cover wide areas of the stadium while simultaneously delivering exceptional image detail to zoom in and quickly identify and respond to potential security events. Combined with the advanced search functions of ACC, Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently. This has helped to decrease illegal entry at Vodafone Park, helping to create a safer, more enjoyable customer experience. Smooth installation “Avigilon’s solutions have helped us create a safe and inviting environment for our fans, which has ultimately allowed us to sell more tickets,” said Serhan Abaç, Stadium Marketing and Event Director at Beşiktaş JK. “The installation of Avigilon’s solutions was smooth and the system has been providing such positive results that other clubs now want to reach this level of security and technology in their stadiums.” Avigilon’s high-resolution cameras, artificial intelligence driven video analytics technology, and video management software solutions are designed to meet the diverse needs of stadiums around the globe.
"Many disasters have occurred in the world, but few have also provided so much delight for posterity." There probably are no better words to describe Pompeii than Goethe’s during one of his trips to Italy – the area of Pompeii encompasses 440,000 square meters that include the archaeological excavations of the ancient Roman city submerged by the eruption of Mount Vesuvius in 79 AD, frozen in time by the sudden rain of ash and lava rock that preserved it for centuries. In 1997 UNESCO declared Pompeii a World Heritage Site, on account of the fact that the extraordinary findings in the cities of Pompeii, Herculaneum and neighbouring cities buried by the eruption provide a complete and vivid picture of society and daily life that have been preserved nearly intact for two millennia. Presently Pompeii is the flagship of the Pompeii Authority, an Institute of the Ministry of Cultural Heritage and Activities and Tourism provided with special autonomy, which is active in the area of protection, conservation, and public access to cultural heritage sites. The Great Pompeii project: video security needs The need to install a video security system was born of the Great Pompeii project, an undertaking ordered by the Italian Government for the purpose of reinforcing the effectiveness of the conservation actions and programmes in the archaeological area of Pompeii, by developing an extraordinary and urgently needed programme of conservation, prevention, maintenance, and restoration. An important and demanding operation, also in financial terms – €105 million from Fesr and national funding – with the objective of modernising the Pompeii archaeological site, not only by stabilising and restoring decorated walls and surfaces, but also by means of security and leveraging the video security system. Metoda's technical expertise "The reasons underlying theneed to implement a videosecurity system included protection of archaeological findings, to tourist control" The project, supported and accompanied by a suitable scientific and technical study plan for the purposes of identifying, researching the scientific knowledge and guiding the operating choices, called for launching a bid for tenders for a new video security system, which was eventually awarded to Metoda in August 2014. An Italian company in the providing solutions, software projects, and consulting in diverse IT and tele-communications sectors – from mobile payments to building management, including civil protection, security and networking – Metoda employs more than 300 experts, from professionals and specialised technicians involved in the business units dedicated to specific applications, including research and development, which collaborates with prestigious research institutes and universities for many years. "The feather in the cap for Metoda is SOA certification, which was received precisely because of our complex internal organisation and attests to the financial and technical capacity of the firm to qualify for designing and implementing large scale public tenders," explains Cesare Gonnelli, Deputy Manager of Metoda. From "under observation" to "under video surveillance" "The reasons underlying the need to implement a video security system were multifaceted, from protection of the archaeological findings, which are often the object of theft and vandalism, to tourist control," adds Gonnelli. The archaeological site, which may receive up to 15,000 tourists in a single day – a numerical turnout second to only the Coliseum – sends us very frequent reports of graffiti, scratches, and defacing of the walls and frescoes of the Roman Domus villas, which are at the heart of the archaeological site. These acts of vandalism are carried out by tourists with their pens and fingernails when they somehow manage to stay within the walls on purpose even after the site is closed to the public. Furthermore, as a result of the recent terrorist attacks, the Authority evaluated the opportunity of utilizing an advanced video security system in support of the physical surveillance activity of the guards. "In fact one of the priorities was being able to clearly distinguish the face of the people and monitoring behaviour that looked out of place inside the area, as well as any objects left behind and considered potentially suspicious," continues Gonnelli. MOBOTIX video surveillance solution Cameras were installed on light posts along the perimeter, and on the walls of the Roman Domus villas Partnering with MOBOTIX since 2011, Metoda had no doubt about the best product to offer to the Pompeii Authority for implementing the video surveillance project. "MOBOTIX easily satisfied the requirements of the bid for tenders, and was in fact the only technology truly capable of providing an answer to the actual requirements of the Authority. A resounding victory, most of all because of the quality of the images, which completely surpassed all the expectations of the customer.". The installation of the first video cameras – almost all of them D15, with the exception of about ten D25 chosen to blend with the architecture and style – started in July 2015, but already in December Pompeii was under surveillance by 240 video cameras, with the objective of reaching more than 380 before the end of the summer, installed both on the light posts placed both along the perimeter of the archaeological site, and on the internal and external walls of the Roman Domus villas. In any event, the video security system is a much more complex IT and telecommunications project, as it required the implementation of a complex network support infrastructure (12 fibre optic rings and 88 nodes) thanks to the strong expertise of Metoda in networking, with a department specifically dedicated to software development and the integration of IT and telecommunication systems. Event-activated video surveillance The video cameras are in operation 24 hours a day, but with the exception of special particular requirements, are only event-activated, in order not to overload the storage, notwithstanding the 700-TB NAS archive system. The recordings can later be viewed on nine 42-inch monitors in a dedicated control room provided with four workstations dedicated for the monitoring personnel. The cameras are event-activated, in order not to overload the storage, notwithstanding the 700-TB NAS archive system No issues were encountered during neither the installation phases nor the deployment of the system, thanks also to the technical expertise of Metoda. "Likewise, no complaints from the personnel in charge of using the system (for the time being the same guards at the park), who received a minimum amount of training, but certainly cannot be called ‘expert’ in the utilisation of advanced technology systems. The ease of use of MOBOTIX solutions certainly gave us an advantage in the quick deployment of the project," concludes Gonnelli. High image quality As in most of the projects implemented by MOBOTIX, the praise should also be attributed in this case to the excellent quality of the images, which cannot be compared – also according to Metoda – to any other system available in the market. Certainly the decentralised concept of MOBOTIX played an important role in promoting all the virtues of the system, especially because of the number of video cameras involved, which prevents overloading the network under "critical" utilisation conditions. Both Metoda’s and the end user’s needs have been satisfied – a fact only confirmed by the idea that considerations are being made to implement a video analysis system to support the anti-graffiti activities, with the objective of studying behaviours considered "suspicious." As such, they could prevent acts of vandalism that could cause irreparable damage to the artistic and cultural heritage.
World-class service, sublime surroundings, and luxury within reach are all things you will find at Davenport Hotels in downtown Spokane, Washington. The four-hotel collection runs the gamut from classic to contemporary, full-size to boutique, and historic to modern. Guests can enjoy luxurious spa, wedding, and business facilities, as well as some of the best dining in the city. Davenport history Opened in June 2015, the new 716 room Davenport Grand Hotel offers a unique alternative for travellers who seek a reprieve from the traditional, uninspiring hotel environment. The Davenport Grand provides a lifestyle hotel experience in a highly social atmosphere rich in cutting-edge design, energy, and comfort. The management team knew from the start that an analogue surveillance system would not be sufficient Crafted to appeal to both business and leisure travellers, the Davenport Grand combines the dynamic qualities of urban living with best-in-industry services and amenities in a unique setting. The new Davenport Grand embraces the glorious past of the Davenport Hotel with a bold, modern spirit and joins the historic Davenport Hotel, Davenport Tower, and Davenport Lusso family. Move from analogue to IP Davenport Hotels had relied on an analogue video surveillance system for the existing hotel facilities and structures. For the new Davenport Grand Hotel, hotel management wanted to ensure the safety and security of its guests, employees, and visitors while helping to prevent theft and other loss. It was also important to be able to capture images of the vehicles that come and go from the public garage used by hotel guests. This would enable the hotel to better deal with potential vehicle damage claims, which is a common issue in the hospitality industry. Each of the Davenport Grand’s planned camera applications would require highly detailed video, and the management team knew from the start that an analogue surveillance system would not be sufficient. “We have other hotels that have analogue cameras installed, so getting a more current system with clarity was a priority. We decided we're not going to invest in an older system,” said Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties. Instead, an IP megapixel surveillance camera solution would be required. Leveraging megapixel technology Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facilityWorking with Spokane-based security firm A-TEC, the hotel narrowed its potential choices down to three camera vendors, each of which submitted a bid for the video surveillance system project. After evaluating all of the products included in the bids, the hotel chose IP megapixel cameras from Arecont Vision, primarily based on image quality. Exacq was chosen as the video management software. “If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved,” said Miller. “We wanted an innately high-quality, flexible solution, and we got it with Arecont Vision.” A-TEC software solution Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facility. According to Jetton, the changes were largely based on the ability to cut the hotel’s costs without sacrificing camera coverage. “We pride ourselves on determining what the areas of concern are, how we are going to address them, and what cameras will do the best job,” Jetton said. “We realised we could incorporate SurroundVideo Omni and other Arecont Vision megapixel cameras to lower the camera count and increase overall views.” Before moving forward with the modified design, A-TEC set up a software solution in conjunction with demo cameras provided by Arecont Vision. These were used for test shots to provide to hotel management the types of views they would be able to get with the cameras Jetton recommended. “Once we were able to get it all set up and show them what they were going to get with the reduced camera counts and increased camera views, they were definitely on board,” Jetton said. “I knew what solution needed to be proposed. My partnership with Arecont Vision is unprecedented, and I knew that presenting the Davenport with this solution was going to be a success because we were all working together.” Arecont Vision SurroundVideo Ombi user-configurable omni-directional multi-sensor megapixel cameras were used in the installation, such as in the Grand Bar. Arecont Vision camera families The overall installation included nearly 70 Arecont Vision cameras, all of which were deployed to suit the individual areas in which they were to be used. The installed cameras are from several Arecont Vision families. SurroundVideo® Omni user-configurable omni-directional multi-sensor megapixel cameras SurroundVideo® 180° panoramic multi-sensor megapixel cameras MicroDome® ultra-low profile megapixel dome cameras MegaBall® megapixel dome cameras A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress MegaDome® 2 megapixel dome cameras with remote focus/zoom Throughout the installation, A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress and to demonstrate the evolving system as cameras were deployed. Stuart Wells of A-TEC led the onsite installation and integration of the system, working with the Davenport team. “A-TEC did test shots for us before the hotel was even finished so we could see the exact depth, range, and view that we were going to get with each camera,” Miller said. Megapixel solution benefits Davenport Hotels had a number of safety and security goals for its new surveillance system in the Davenport Grand. Hotel management wanted to ensure that the cameras wouldn’t be the first thing guests noticed. With their high quality and their sleek, unobtrusive design, the Arecont Vision cameras have met those needs. “We certainly didn't want to give people the feeling that they're being watched throughout the hotel,” Miller said. “We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.” Shortly after the installation was completed, Jetton conducted a test to see just how unobtrusive the surveillance system was. Proactive and preventative approach to security The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security "I took two visitors with me to do a walk-through of the hotel when the installation was first completed and I challenged them to find the cameras. On many different occasions they didn’t even notice that they were in the camera views,” he said. “People are there to relax and enjoy their time away; they don’t want to feel like they are being watched by cameras.” The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security, something that would have been missing from an analogue surveillance system. “We can see activity and hopefully stop and report behaviour to prevent things from happening,” Miller said. In terms of return on investment, the ability to avoid claims for which the hotel is not responsible has been a major benefit of the new system in the Davenport Grand. This has been particularly the case with the vehicle valet service. “With the valet service, customers will come in and claim that marks on their vehicle weren’t there when they arrived, and quite honestly, they may believe that’s true. With the Arecont Vision cameras, we’re able to look at the video and say with confidence whether the mark was there when he or she arrived at the hotel,” Miller said. Preventing theft The cameras have also helped with a number of instances of items disappearing from the exterior of the hotel. In one example, the Davenport Grand was able to provide the local police department with video which led to the items being returned and the thieves apprehended. In addition to the Davenport Grand’s potential cost reduction from a lower camera count, savings were realised in other areas as a result of the new surveillance system which is monitored on the premises. “What’s really nice is we can actually view the cameras from several different locations in real-time or in playback,” Miller said. “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the cameras, who can cover 10 times more area than one person can on foot.”
Set in 58 acres of parkland at the end of a magnificent sea loch, the Torridon Hotel and Inn boasts one of the most spectacular and idyllic locations in the country. As the only hotel in Scotland to win the coveted Automobile Association “Hotel of the Year” twice, the Torridon has attracted a number of high profile guests and the location for several films and a TV series. Customer service and privacy Although originally built as a shooting lodge for the first Earl of Lovelace in 1887, the modern hotel has moved with the times and in keeping with the idyllic setting boasting green credentials including a biomass district heating scheme. With 18 guest rooms, multiple public recreational areas and a famous whisky bar; the hotel blends the dual requirements of customer services along with privacy to ensure that guests are both catered for without feeling intruded upon in what is for many a tranquil country retreat. When the hotel underwent a major refurbishment in 2015-16, senior management opted for what was at the time a well-regarded analogue CCTV system. “In comparison to modern video quality, the system looks pretty poor,” explains Dan Rose-Bristow, Managing Director of the Torridon. “The camera system we opted for included a separate video management and storage system which also incurred an additional licence fee. Over the years, that particular system has failed several times and in addition, when we wanted to add more cameras, there were more software charges. With hindsight, this was an issue we didn’t want to repeat again.” Discrete yet secure The system needed to be as least intrusive as possible as to not cause guests any discomfort, yet still provide the level of security we required" With an all-inclusive and high-resolution system a main focus, Rose-Bristow also had other criteria around both the installation and physical appearance of the cameras. “Parts of the building are nearly 150 years’ old, which means we needed to be very careful in terms of where we installed cameras and running any additional cabling,” he explains, “The system needed to be as least intrusive as possible as to not cause guests any discomfort yet still provide the level of security we required. “We looked at a number of options and had several CCTV installers come onsite, carry out surveys and make proposals,” he explains, “What impressed us about the MOBOTIX solution offered by Ness Tec was the quality of the images, the ability to use fewer hemispheric cameras to discreetly cover larger areas, and the fact that all the software we needed came without any additional licensing costs." With criteria set, Rose-Bristow contacted a number of locally recommended security installers including Ness Tec, a certified and highly regarded MOBOTIX partner that had experience of working in similar environments. Ness Tec also had expertise in carrying out the installation of new structured cabling that would replace the older coaxial cabling and separate power connectors. Ness Tec conducted a full site survey and identified that complete site coverage, including thermal imaging cameras in the car park area and key entry points to the site could be achieved with just 20 MOBOTIX cameras. The whole project from site survey through installation, to final sign-off including all structured cabling work took just 2 weeks. Ultra-reliability Complete site coverage, including thermal imaging cameras in the car park area could be achieved with just 20 MOBOTIX cameras “The project went pretty smoothly and the new image quality is extremely good, while the cameras themselves are discreet and incredibly reliable,” explains Rose-Bristow. By using innovative MOBOTIX hemispheric technologies, large internal rooms could be covered by just a single camera instance and installation simplified with Power-over-Ethernet (POE), which is made even more reliable via a single uninterrupted power supply via the POE connection. The focus on reliability went further still as each camera is able to independently record footage onto its internal Flash memory card in the event of a major site issue. The facilities team at the Hotel use the MOBOTIX MxManagementCenter software to manage the cameras from multiple locations. This software has an unlimited number of camera connections and requires no additional fee. All recordings are stored securely on a Synology NAS server and are accessible via MxManagementCenter through secure connections to any authorised playback devices such as standard PC or laptop. “The new system has met our expectations and the MOBOTIX software is powerful enough for what we need yet still easy to use,” adds Rose-Bristow. “The whole system has proven incredibly reliable and overall the professionalism shown by Ness Tec has delivered us a modern video security system capability that helps to protect our guests, staff and property.”
Round table discussion
Securing large campus environments can be particularly demanding and requires a range of technology solutions. In effect, a campus may represent a dozen or more individual facilities to be secured, in addition to protecting the overall environment. Seeking more insight into the number and variety of needs of securing a campus, we asked this week’s Expert Panel Roundtable: What are the security challenges of protecting large campus environments?
Along with the integration of security and other systems in an enterprise environment comes a need to centralise monitoring and control of the unified network. A control room is at the center of managing integrated systems, providing the focal point to collect information from a variety of sensors, analyse the data, and then respond appropriately. The technologies that drive these functions are changing and evolving, thus increasing the efficiency and efficacy of systems. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?
While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?