Access Control Accessories(755)
Gallagher Command Centre is a powerful access and control solution designed to give you complete site control. Fully configurable to suit the unique needs of your site, Command Centre allows you to define, manage and report on all aspects of your system. Everything that happens on-site is relayed to your Command Centre operators in real time, enabling a swift and appropriate response to security threats. Seamless integration with complimentary security and site management solutions means Command Centre delivers on its promise. You’re in command. Command Centre v8 introduces new Site Plan functionality for greater situational awareness and responsiveness; Broadcast notifications to Mobile Connect for better communication in emergency situations; and Status and Overrides REST APIs for increased integration flexibility. To learn more about Gallagher Command Centre, please visit security.gallagher.com or contact your local Gallagher representative.
With Openow™, facility managers and security administrators have more control and no longer need to administer physical credentials. And it’s fast and easy to upgrade an existing SMARTair® system to work with Openow™ or to install mobile-ready, wireless SMARTair® access control from scratch. The new Openow™ app has been designed around convenience, security and user experience with virtual keys. Information transfer between administration software, smartphone app and the SMARTair® device is protected by end-to-end encryption. “Right from set-up — involving simple, secure email subscription — users find the Openow™ app a joy to operate. Tap a SMARTair® lock with your phone carrying a valid virtual key, and the door unlocks. The device you carry everywhere — the smartphone — now replaces a separate RFID card with MIFARE®, DESFire, iCLASS® and other proximity technologies.” explains Félix Morán SMARTair® Product Manager at ASSA ABLOY. Openow™ also adds further layers of security to every premises Facility managers find life a lot simpler when managing access rights with the Openow™ mobile solution. Change the validation time in the administration software to automatically update a user’s virtual key (when the phone has a signal). Cancel a virtual key and it vanishes immediately from a user’s app. Facility managers can check and amend the validity of each virtual key whenever they want, and wherever they are. The complete mobile solution includes the SMARTair® device range, with wireless escutcheons and cylinders plus wall readers; the intuitive SMARTair® TS1000 software; user credentials, e.g. cards and the new Openow™ app. Business owners and directors project the right image for their premises when they offer mobile credentials via Openow™. Phones replace plastic key-cards, so there’s no need for a card activation terminal on reception or elsewhere. Users also save time, because there’s no longer any need to collect or validate an access card: your key is already on your smartphone. Openow™ makes it easy to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If you have virtual keys from multiple sites or premises, Openow™ easily handles those, too. No more key-card, or wondering where you left it; no more appointments to pick one up or have it revalidated. With Openow™, if you have your phone, you are already carrying your keys. The SMARTair® Openow™ app is free to download now from Apple’s App Store and the Google Play Store. For more information, see www.tesa.es/discoverwireless Across the EMEA region ASSA ABLOY offers SMARTair® under several trusted security brands, including TESA, Mul-T-Lock, ASSA, JPM, KESO, RUKO and TRIOVING.
The new Aperio® H100 packs the power and flexibility of wireless access control into one slim, cleverly designed door handle. With easy retrofitting to almost any interior door and comprehensive RFID compatibility, the new Aperio® H100 handle makes extending access control to more doors cost-effective by integrating with a vast range of third-party systems. The Aperio® H100’s stylish design is perfect for indoor office and facility doors. The Aperio® H100 can work within an online access control system or offline as a standalone device. A battery fits inside the handle, ensuring a minimal footprint and a discreet look to gel with any contemporary door style. The Aperio® H100 is easy to retrofit on existing doors, with no drilling and no wiring required. Any existing mechanical cylinder can still be used. The Aperio® H100 is specified with maximum flexibility and designed to fit almost any format of interior door. The Aperio® H100 is compatible with most common European (DIN) and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. It comes in left- and right-hand versions for a door between 35mm and 80mm thickness, with optional U-handle and USB adaptor. The Aperio® H100 is compatible with multiple RFID technologies, including iCLASS®/ISO14443B, iCLASS® SE, Seos®, MIFARE® Classic, Plus and EV1, and DESFire® SE. “Like all Aperio® devices, our new handle can upgrade site security for a very affordable price,” says Matthias Weiß, Product Manager Aperio® at ASSA ABLOY EMEA. “The Aperio® H100 further extends a range which adds access control wirelessly to exterior and interior doors, from fire and safety doors with regulatory requirements to meeting rooms, labs and offices.” The new Aperio® H100 handle completes a comprehensive range of Aperio® wireless access control devices that already includes online and offline Aperio® cylinders (C100/C900) and escutcheons (E100/E900); an online and offline lock (L100/L900); and a wireless lock for bringing server racks and cabinets (KS100) into the same access control system as doors.
The H4 Video Intercom integrates a 3 MP camera with a high-performance intercom and features exceptional wide dynamic range, low-light, noise reduction and echo-cancelling technologies for clear viewing and two-way communication with visitors. Combined with Avigilon Control Center (ACC) video management software, this secured entry system enables operators to quickly and easily identify and communicate with a visitor before remotely granting access.
The modern workplace never rests. People are always on the move and the environment is subject to constant change. As a result, the need for effective, flexible control and security is increasingly important. Every site has its own challenges and requirements; from the protection of files and documents to restricting access to sensitive areas in a medical centre or having real-time information about employee movements around a complex company. Intelligent online access control For every one of these needs and more, SMARTair™ Pro Wireless Online offers the ideal access control solution. This secure wireless system is quick and easy to install and provides cost-effectiveness by keeping energy use and maintenance costs to a minimum. The new SMARTair™ solution is an intelligent online access control system that uses bi-directional encrypted radio frequency communication to upgrade security and convenience for all building users. SMARTair™ wireless, battery-powered door devices communicate with the central control system via TCP/IP hubs. With SMARTair™, system administrators can now open secure doors from anywhere, configure a user’s access rights remotely, or obtain real-time audit trails for any access point within the organisation. Lost or stolen cards can be instantly cancelled. Simple and intuitive system software makes it easy for facility managers to receive active e-mail warnings and real-time reports, access real-time door updates, or modify the time and scheduling of access rights. Key components The system has a simple but effective architecture consisting of four key elements. Door and wall devices include wireless electronic escutcheons, cylinders and wall readers that can be installed at any type of exterior or interior door or access point. The SMARTair™ admin software is an intuitive management tool that offers flexibility and real-time control, accessible also from a secure portal that works inside almost any standard web browser. Communication hubs are the nexus between the management software server and the wireless online devices. Each can connect up to 30 access points at a distance of up to 30 metres. Finally, SMARTair™ supports all major RFID technologies, including iCLASS® by HID, MIFARE CLASSIC, DESFire and SKIDATA. It’s also compatible with multiple credentials for user convenience, including the SMARTair™ mobile phone app (Android, iOS, WinPho), cards, tags, bracelets and stickers. For more information visit www.tesa.es/discoverwireless
Complete access control and video management A browser and an internet connection are all that's required to access Vanderbilt’s latest addition to its cloud-based arsenal. ACT365 is a complete access control and video management solution. Ease of use and convenience are key ingredients to the product’s strength and depth in the field. ACT365 eases the installer's job for simple and quick installations and performing maintenance tasks remotely. The result is delivering ultimate control while saving time and money. With access to all sites from one online interface, installers can get more done, more easily, and in less time. Managing systems remotely Moreover, as ACT365 hardware is connected directly to the IP network, and no software needs to be installed as hosting is effectively outsourced, it ensures that the IT headaches of creating backups, VPNs, and port forwarding are things of the past. ACT365 also allows end-users the ability to manage their systems remotely including viewing live cameras. This remote monitoring capability makes it well-suited to multiple sectors. For example, dealing with early morning deliveries at a retail store is an ideal example of ACT365 in its prime. From the ACT365 app on their smartphone, the store manager can identify the courier through a live video feed and then remotely open the doors of the loading bay to allow the delivery to be made. The manager can monitor all of this remotely and once the delivery is finished, they can close the loading bay door and it will automatically rearm. Spotting misuse of gym membership Another instance of ACT365’s firepower can be seen at gyms or other types of membership clubs. If gym members are passing their access fobs to friends who are not members, ACT365 enables the gym manager to quickly match up access control events with relevant camera footage and email the clips to those members who are allowing their fobs to be misused. This is an effective way of ensuring the practice does not continue. As seen through numerous product demonstrations during IFSEC, ACT365’s features put the customer first. They eradicate once burdensome responsibilities that can now be promptly completed through the click of a button on mobile or desktop devices. Vanderbilt’s investment and innovation in cloud-based solutions harness the best efforts of the company’s core qualities – agility, adaptability, and dependability. Through the power of remote monitoring available from ACT365, Vanderbilt offers both installers and end-users convenience thorough simplicity.
“Where security is at home” at Security Essen, Hall 3, Booth F69. From 25 to 28 September, EVVA is presenting the home of security at Security Essen. At Stand 3F69, the latest products and updates can be tried out on the spot. The trade fair also marks next year's 100th anniversary of the long-established company.This will be the 23rd time that security experts from important branches of industry meet at this trade fair for four days and experience security innovations live. Security Essen is an excellent platform for presenting the latest trends in security technology. EVVA has been a byword for mechanical and electronic locking systems of the highest engineering standard for almost 100 years. What began in 1919 with the establishment of EVVA "Erfindungs-Versuchs-Verwertungs-Anstalt" still shapes the corporate philosophy: The company not only carries out research itself, but also develops and manufactures its own innovative access systems. EVVA is still a family-run business today and one of the most internationally successful companies in the industry. In 2019, it will be celebrating its 100th anniversary in style. Security Essen will mark the kick off of next year's 100th anniversary. New in the world of mechanics and electronics Trend scouts and curious visitors will be rewarded at EVVA’s stand 3F69 in Hall 3: Xesar has not only been upgraded, but further developed, with an entirely new system architecture included in the new Xesar 3.0 update. The new software makes it much easier for Xesar users to maintain control at a consistently high security level and with the greatest possible flexibility. The next generation of AirKey can be tested – with many smart, new features such as Send a key and Geotagging. EVVA experts will explain how to best utilise and combine electronic components. They will also be happy to answer questions on mechanical systems and to present the products and services in an interactive atmosphere. EVVA’s latest innovations at Security Essen: Xesar 3.0. Big ideas have been made a reality: Xesar has been upgraded and an entirely new system architecture has been developed with the new Xesar 3.0 update. The new software makes it much easier for Xesar users to maintain control at a consistently high security level and with the greatest possible flexibility. The advantages are plain to see: high scalability combined with many new features that open up an entirely new range of potential applications. AirKey. Smart, new features: AirKey represents modern and smart security: let your smartphone be the key. This access control system offers flexibility, independence and simple application. For anyone seeking maximum flexibility and maximum security – be it professionally or privately. SYMO: Need to shorten or lengthen a cylinder easily on site? No problem, with EVVA’s SYMO range. And on-site assembly is quicker than ever. The individual SYMO components can also be used in different systems.
The new CLIQ® Connect solution is a simple and cost-effective way for facility managers to administer mobile workers’ access control rights. Facility managers can update, amend, revoke or renew access rights remotely using the CLIQ® Web Manager software and the latest Bluetooth technology paired with a mobile phone. This enables a mobile worker in any location to access locks. They simply open the CLIQ® Connect app on their mobile phone to transfer updated access permissions instantly to their programmable CLIQ® key via Bluetooth. Flexible access control and key management CLIQ® is a locking system with high-end microelectronics powering programmable keys, cylinders and padlocks. It provides flexible access control and key management solutions for all kinds of locking applications, including those at critical infrastructure sites. With CLIQ®, each employee or contractor has tailored, individual access rights based on the specific time and date needed, all stored in their own programmable CLIQ® key. A lost key no longer threatens site security: system administrators simply remove its access permissions via the user-friendly CLIQ® Web Manager software — anytime and from anywhere. CLIQ® Connect app The new CLIQ® Connect app, part of the trusted CLIQ® ecosystem, makes mobile workflows even smoother. A keyholder no longer needs to update access rights physically in person, carry additional updating devices, or even return to base. CLIQ® Connect supplements — rather than replaces — wall or desktop programming devices (PDs). No additional hardware is needed, so off-site workers can amend their access rights without any need to carry mobile PDs. All they need is a smartphone and the CLIQ® Connect app. Data transfer between system and app is encrypted. The app pairs any programmable CLIQ® Connect key, via a secure cloud connection, with the CLIQ® Web Manager system. To change a keyholder’s access rights, the system administrator simply accesses the CLIQ® Web Manager software — from anywhere — and updates it. The keyholder makes a secure Bluetooth connection between the programmable CLIQ® Connect key and the app to instantly update their access permissions. Audit trails for any CLIQ® Connect key can be generated on demand, or automatically uploaded when a key’s access rights update takes place. The CLIQ® Connect key and companion app bring real-time security into the mobile era. Streamlining complex workflows “We designed CLIQ® to help our customers make their complex workflows more efficient,” says Kevin Hoare, Director Business Development CLIQ® at ASSA ABLOY EMEA. “With CLIQ® Connect, it’s now even easier to amend any time- or location-limited access rights that have been issued to remote workers. CLIQ® Connect significantly boosts site security, because access rights with very short validity are much easier to administer — making it even less likely that any lost key would pose a security threat. It slashes the time wasted on administering access rights, and saves money that would be spent on programming devices and key management systems.”
With the new CLIQ® Go app, businesses can unlock the power of access control, saving time and unnecessary workload in the process. CLIQ® Go locking technology allows users to manage security and access rights on the move, on the road and from anywhere in the world.Manage your system with the CLIQ® GO appThese days, all you need is an app to help you find a route, choose a restaurant, read a spreadsheet or check your bank balance. Now there’s an app that can help you manage your company locking system, too. Designed for busy managers, CLIQ® Go saves time and puts a digital solution in the palm of their hand. “CLIQ® Go is the ideal security system for small- to medium-sized businesses,” says Kevin Hoare, CLIQ® Business Development Director at ASSA ABLOY. “Managers don’t want to be wasting time changing all their locks because someone lost a key—and with CLIQ® Go they don’t need to. The ability to configure access control is at their fingertips.” Managers can administer their CLIQ® Go system in the cloud and from a mobile phone, tablet or PC, via a brand new, intuitive app. A few taps and swipes of the screen is all it takes to revoke, supervise or amend individual access rights. Keep your business on the move The mechatronic CLIQ® Go system combines the best of mechanical and electronic security to meet the needs of a busy workplace. The electronic lock’s power is provided by a battery inside every programmable key, meaning it works independently of mains power. The system is designed to fit existing doors and lock cases, making it cost-effective and hassle-free to install. Site security can get the CLIQ® Go upgrade with minimal disruption to day-to-day operations. The cylinders and keys are built to withstand the elements, so can be used on interior and exterior openings, and work across multiple types of enclosure – not just doors but cabinets, cupboards and padlocks, too.
Vanderbilt released the latest version of ACT Enterprise on 25 September at the 2018 Security Essen event. What is it? ACT Enterprise is the control software suite for ACTpro hardware and streamlines the installation, management, and monitoring of the ACTpro access control system. The latest ACT Enterprise features include integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app. Why does it matter? The ACT Enterprise Apple and Android compatible apps mean real-time monitoring, user management and administration from your smartphone. You can lock and unlock doors, authorise users and check who’s in and who’s out – wherever you are. The ability to integrate with SPC further highlights the depth that the new feature set brings to the product’s strength. Now on one screen you can have high-quality graphical maps showing all access and alarm points from both systems, and you can control all devices with the click of a button. How does it work? One of the key new features in this ACT Enterprise release is rules mapping. The rules mapping engine offers the customer an intuitive method to create rules based on access control events and Boolean logic. It does this by permitting the creation of logical relationships between system elements through a drag-and-drop interface. For the end user, this addition ensures that system interactions can be seamlessly introduced on a system-wide basis, thereby enabling a higher level of added value to be realized, both for security and business-based functionalities. The ACT Enterprise rules mapping engine ensures intuitive, easy-to-use I/O management for trigger detection with compatible devices. These devices are usually attached to a door or an automated electrical that closes the circuit on the I/O unit. When this circuit is closed, an alarm is sent over the network, and ACT Enterprise captures that.
Nedap’s new end-to-end security solution is the first to offer digital protection for access control by unifying best practices from both IT and physical security. Protecting access control systems Until now, the latest best practices protecting IT systems from digital threat haven’t been used for physical access control systems. This is an oversight that is leaving many companies vulnerable to cyber attacks. Nedap and AET Europe have worked together to overcome this by developing AEOS end-to-end security. Taking a forward-thinking new approach, they have combined the best practices of both IT and physical security in an all-in-one access control system. Albert Dercksen, Head of R&D at Nedap, explains why AEOS end-to-end security is needed: “IT and physical security have been following different rules to protect systems. But modern access control systems are, in fact, IT systems connected to corporate networks and should be treated as such. That’s why we’ve applied the digital security principles used in IT to AEOS, our physical access control system.” Communication secured from end-to-end In AEOS end-to-end security, Nedap and AET Europe have combined the IT principles of encryption and strong authentication. This ensures storage in every element of AEOS is secure, as is communication between all elements. Both DESFire keys and digital certificates are stored in a Secure Access Module (SAM) inside door controllers. This leaves card readers with no role in decrypting data, so secure communication between card and controller is guaranteed and, by storing digital certificates in the same SAM, strong authentication is achieved to ensure secure communication between controller and server. Protect critical infrastructure In this way, AEOS end-to-end security offers far higher protection against both physical and digital threats. It also enables keys to be updated securely and centrally, without having to physically attend each card reader. AEOS end-to-end security meets a stringent level of security requirements across Europe, and is already being used to protect critical infrastructures in several countries. In France, for example, it has gained CSPN certification from the French information security agency, ANSSI.
HID Location Services platform addresses workplace optimisation, on a growing market need for accurate, real-time location awareness and analysis of your workplace. The system combines the power of Bluetooth Low-Energy (BLE), Wi-Fi, and cloud-based technologies to provide a unique seamless user experience inside and outside of the workspace. Organisations receive increased visibility into the precise location of their workplace in a defined space (indoor positioning/outdoor positioning) and can use predictive analytics to quickly understand space usage and building operational efficiency.
Add instant feedback to any door security system with the Aperio® Sensor AS100. The new sensor from ASSA ABLOY maintains the integrity of a security system by detecting and transmitting door status information. The latest addition to the Aperio® range of security solutions displays the current status of a door - open or closed - and notifies the control system wirelessly via the Aperio® 1-to-8 Communication Hub. The AS100 works as a standalone wireless device - fully compatible with already installed doors equipped with electronic Aperio cylinders and escutcheons - or in tandem with other products from the ASSA ABLOY Aperio® range, if required. Aperio® wireless door sensors are battery operated and can be positioned up to 25 metres away from an Aperio 1-to-8 Communication Hub, which integrates the door with the computerised access control system. They blend unobtrusively into the environment, thanks to small dimensions and wireless design.About Aperio®: Available on the global market place, ASSA ABLOY’s Aperio® Technology now enables a wide range of access control providers to cost-effectively integrate non-wired doors with mechanical locks into access control systems.Add to Compare
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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
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APT Security Systems upgrades Nortech FeeMaster Smart parking management system at a luxury hotel in Bath
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