Security monitoring system
Trane Technologies plc, a global climate innovator, will host an investor call on the company’s long-term strategy and climate-focused transformation to support continued growth and margin expansion. Investor relations section The call will take place on Monday, December 14, 2020 from 10:00 a.m. to 12:00 p.m. ET, and will include a question-and-answer session. A real-time, listen-only webcast of the conference call and the related presentation will be accessible through the company&rsquo...
Utility, Inc., (Utility Associates, Inc.) announced the United States Patent and Trademark Office issuance of patent 10,812,755 for additional BodyWorn camera technology. Patent for BodyWorn cameras The patent covers mounting a BodyWorn camera in a holster that is embedded inside a body armour vest, duty shirt, winter coat or other garment with the camera lens fastened and aligned to provide a clear field of view through an opening in the garment. Embedding the camera within an article of clo...
ACOEM, a premier manufacturer and supplier of advanced public security solutions, is introducing its state of the art acoustic threat detection technology solution in the United States this year. The solution, known as ATD (Acoustic Threat Detection), uses ACOEM’s signature AI powered technology to sense and track threats to public safety. ATD combines the power of sight and sound to boost a security system’s intelligence using surveillance cameras attached to ACOEM’s signatur...
IDIS, a global security company that designs, develops, manufactures, and delivers surveillance solutions for a wide range of commercial and public sector markets, is proud to be sponsoring and participating in Canadian Security Association’s Security Canada Virtual Trade Show, slated to be held on December 2nd and 3rd, 2020. Security Canada 2020 Visitors to the Security Canada virtual trade show can learn how IDIS’s flagship plug-and-play DirectIP solution offering can significant...
Hanwha Techwin America, a supplier of IP and analogue video surveillance solutions, announced a new app for systems integrators. The new Wisenet QR Scanner App is designed to help quickly create a list of all Wisenet devices associated with a specific project, without having to take the products out of their packaging. The QR code is found on the outside of the product carton, the bottom of the device, as well as on an included extra sticker for Wisenet modular cameras. This allows a technicia...
ComNet, Communication Networks of Danbury, Connecticut, a USA-based manufacturer of fibre optic transmission and networking equipment and an ACRE brand, announced that ACRE has acquired Razberi Technologies and the product line will be added to and sold under the ComNet brand and portfolio of products. ComNet will now be selling Razberi products through its established channels. Intelligent video appliances The Razberi product line of intelligent video appliances, automated security software,...
Boon Edam Inc., a globally renowned provider in security entrances and architectural revolving doors, has announced a new BoonTV event, ‘The Key to Closing the Biggest Gap in Physical Security: Unauthorised Entry’. BoonTV event - webinar In this event, JC Powell, Vice President of Sales at Boon Edam, reveals the assumptions and misconceptions around entrance security in physical security planning and how to effectively bring reliable entrance control to a facility to avoid costly risks and liabilities. Three inputs for controlling access to a facility The BoonTV episode begins by addressing the audience with two fundamental questions: Do homeowners know who is in their building at any given time? How many unauthorised people are acceptable in a facility? Importance of controlling access in premises These two questions set the stage for reinforcing the importance of controlling access These two questions set the stage for reinforcing the importance of controlling access and introducing three inputs for effectively monitoring who is in a building at all times: People, Process and Technology. JC Powell will then provide examples of how organisations must balance all three inputs, and explain how technology (the combination of access control systems, security entrances, biometrics, cameras, etc.) directly alleviates the pressure on both people and process. Scalable Security: three levels of entrance capabilities Next, the episode introduces the concept of ‘Scalable Security’, which helps the security professional select the right entrance type for each area of their building, based on the entrance's true capabilities related to tailgating mitigation - Deter, Detect, or Prevent. The true capability of an entrance will have a direct impact to the inputs of physical security, the People, Process and adjacent Technologies. Real-life case studies are shared that reveal the mistakes organisations have made before landing on the best entrance solution for their true needs. The future of the entry post COVID-19 The webinar concludes with a short discussion around the impacts of the current pandemic. JC Powell will share how he sees the future of the entry based on his discussions with industry consultants, integrators and end users, including discussions around touchless entry, thermal cameras and antimicrobial finishes and films.
AlgoSec, a provider of business-driven network security management solutions, announces that AlgoSec CloudFlow, its cloud-native solution that is designed to deliver complete visibility and management of security control layers across enterprise cloud estates, is now available in AWS Marketplace, a digital catalogue with thousands of software listings from independent software vendors (ISVs). AWS Marketplace makes it easy for organisations to find, test, buy, and deploy software that runs on Amazon Web Services (AWS), giving them a further option to benefit from AlgoSec CloudFlow. Central policy management CloudFlow provides organisations with instant visibility and in-depth risk analysis and remediation. CloudFlow provides multiple unique capabilities such as cloud security groups clean-up, as well as central policy management, allowing organisations to efficiently manage multiple similar security controls in a single policy. This strengthens enterprises’ cloud security postures and ensures continuous audit-readiness. With the addition of CloudFlow in AWS Marketplace, customers can benefit from simplified sourcing and contracting, as well as consolidated billing, ultimately resulting in cost savings. The new listing also gives organisations the ability to apply their use of AlgoSec CloudFlow to their AWS Enterprise Discount Program (EDP) spend commitment. Ensuring continuous security CloudFlow extends end-to-end automation of security policy management to multi-cloud estates" “Getting comprehensive visibility and management of security across cloud environments is one of the biggest security challenges that enterprises are facing today. Organisations need an efficient, automated security management approach to ensure consistent security across their hybrid-cloud estates,” said Eran Shiff, VP Product at AlgoSec. “As a cloud-native solution, CloudFlow extends end-to-end automation of security policy management to multi-cloud estates. This drives agility while ensuring continuous security for next-generation enterprise environments. We’re delighted to give our customers an additional way to procure CloudFlow via AWS Marketplace.” Troubleshooting connectivity issues The addition of AlgoSec CloudFlow in AWS Marketplace is the latest development in the relationship between AlgoSec and AWS. AlgoSec CloudFlow, which is part of the AlgoSec Cloud offering, integrates seamlessly with AlgoSec’s Security Management Solution, providing efficient and easier management of complex, heterogenous networks. Organisations can define and enforce security across their entire network environment, using a cohesive security policy to assess risk and troubleshoot connectivity issues and change management problems.
Briefcam, the industry’s renowned provider of Video Content Analytics and Video Synopsis solutions, has announced that its advanced video analytics software platform will serve as the analytics engine for Verizon’s Intelligent Video solution. Intelligent Video solution The comprehensive monitoring service from Verizon helps law enforcement and security teams keep public and private facilities secure with near real-time, actionable data from video content. The combined solution enhances the ability for these organisations to protect lives and property in remote locations and in the city centres - equally. This includes critical infrastructure from dams and power plants to oil refineries and transportation systems. Advanced video analytics The full solution leveraging BriefCam provides advanced video analytics, including near real-time and forensic video analysis, and trends in data through dashboard visualisation, enabling rapid acceleration of video investigations. “Leveraging its renowned network, Verizon is creating a best-in-class solution to enable the protection of all facilities in a community whether in the city center or on the edge of town,” said Gili Rom, Vice President of Strategic Initiatives, BriefCam. Gili adds, “Bringing together Verizon’s wireless infrastructure with our advanced video analytics and other industry leading technologies allows security professionals to remotely optimise situational awareness while reducing time and resource investments.” Leveraging robust analytics software The solution was built to provide advanced analytics and benefits for an improved experience Verizon Intelligent Video leveraging BriefCam’s robust analytics software offers a comprehensive, bundled video management solution for cloud or wireless access that includes software licencing, installation, administration, training, and support. The solution was built to provide advanced analytics and benefits for an improved experience. BriefCam delivers the ability to monitor and analyse multiple sites remotely from a single interface and the insights needed to fully prevent or investigate and resolve issues. Automated video analysis Verizon Intelligent Video automates video analysis with an easy-to-use interface so that users can quickly drill down, and filtre objects based on a wide range of object classifications, attributes, and behaviours. This accelerates investigations and helps users attain situational awareness sooner, to derive operational intelligence from video. The powerful solution makes it possible to do more with fewer monitoring, intelligence, and investigative resources.
ComNet, Communication Networks of Danbury, Connecticut, a USA-based manufacturer of fibre optic transmission and networking equipment and an ACRE brand, announced that ACRE has acquired Razberi Technologies and the product line will be added to and sold under the ComNet brand and portfolio of products. ComNet will now be selling Razberi products through its established channels. Razberi product line The Razberi product line of Intelligent video appliances, automated security software, and health monitoring software is designed to protect and monitor IP-Based surveillance systems and complements the ComNet line of innovative network communication solutions. The Razberi appliance allows cameras, access control points, and other devices to add layers of protection while lowering the threat of cybersecurity risks to businesses. Offering comprehensive infrastructure According to Tom Galvin, Razberi founder and Chief Product Officer, “We’re excited to join with ComNet and add more value to their deep network product line.” “ComNet can now offer a more comprehensive infrastructure for video transmission, storage, management and cybersecurity.” Deploying flexible solutions Enterprises deploy solutions that reduce the total cost of ownership and the likelihood of a costly cyber breachRazberi’s open video surveillance platform includes intelligent appliances combined with automated cybersecurity and health monitoring software. In combination with a wide range of top third-party Video Management Software (VMS) applications and IP cameras, enterprises can flexibly deploy solutions that reduce the total cost of ownership and reduces the likelihood of a costly cyber breach. Significant impact on the market “Bringing Razberi Technologies into the ComNet product portfolio made sense on many levels,” said Andrew Acquarulo Jr., ComNet CEO and President. “ComNet has strongly considered adding an enhanced surveillance product line that would make a significant impact on the market and bring a measurable improvement to any application. We believe Razberi is that product,” Acquarulo concluded. Cost-effective solution ComNet believes the Razberi product line is a cost-effective solution and its cybersecurity products can complement ComNet’s emphasis on securing business networks. “With the intense focus on cybersecurity, the unique Razberi products directed to cyber threats, CameraDefense™ and ApplianceDefense™ now combined with ComNet Port Guardian™, present a formidable defense against unauthorized network access,” said Skip Haight, ComNet VP of Marketing. “Our position is that if you are concerned about the long-term success of your application, choosing ComNet ensures it will be,” added Haight.
With system designers having so many options when it comes to specifying the most appropriate cameras to monitor large areas, Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe, provides an overview of the merits of some of the most suitable camera formats. PTZ cameras PTZ cameras have traditionally been used for city and wide area surveillance applications such as airports, car parks, shopping centres, sports stadia and warehouses, with operators able to track the movement of objects and zoom in to observe close-up detail of any activity. The ability of an operator to proactively monitor an incident and zoom in to verify what is occurring, ensures they are able to quickly decide on the most appropriate response. Many PTZ cameras feature auto-tracking, as well as continuous pan and pre-set positioning In addition, many PTZ cameras feature auto-tracking, as well as continuous pan and pre-set positioning, which means that images of a moving object will be captured and recorded even when operators are distracted or are away from their workstations. The deterrent effect of PTZ cameras configured to automatically tour an area should also not be underestimated as they will create a strong impression to would be offenders that they are being watched, even if the images captured by the cameras are not being monitored in real-time. 8K cameras Whilst it should be emphasised that PTZ cameras still have a big part to play in detecting anti-social or criminal activity, recent advances in video surveillance technology has meant that system designers now have the option to consider specifying other types of cameras which, depending on the application, might be more suitable. The sharpness and clarity of the images captured by 8K video surveillance cameras, for example, simply ‘need to be seen, to be believed’. In reality, very few users are likely to deploy 8K cameras with the intention of just monitoring an entire field of view. The value of these cameras comes from the fact that 8K is the equivalent of 16 x 1080p Full HD images and this means that a single camera can capture a vast amount of information, enabling operators to digitally zoom into a very small part of the scene without any pixilation of the image. Fixed or PTZ cameras For this reason, a football stadium is an excellent example of where an 8K camera can be put to very good use as it would be capable of capturing evidence grade images of 20,000 or more fans occupying a football stand. As such, its price/performance ratio makes the 8K camera a viable, cost-effective alternative to the deployment of multiple fixed or PTZ cameras. PTZ cameras are a lower price option and are ideal for when operators need to scan a wide area of view When it comes to deciding whether an ultra-high resolution 8K or PTZ is the best camera format for any given location, it will very much depend on what the end-user wishes to achieve. However, budget limitations also need to be taken into consideration. In simple terms, an 8K camera is a highly impressive, high performance option if there is a requirement to continually record a camera’s entire field of view at the same time that an operator might need to zoom into a specific area of interest. Video surveillance cameras However, PTZ cameras are a much lower price option and are ideal for when operators need to constantly scan a wide area of view, whilst having the flexibility when necessary, to quickly zoom in to see what may be occurring in greater detail. The case for PTZ cameras is further strengthened when real-time monitoring is more important than recording video for evidence purposes and equally important, the latest generation of PTZ cameras are equipped with adaptive IR technology which adjusts the angle of the camera’s built-in IR LEDs to match the level of zoom. Multi-directional cameras typically offer the capabilities of two, three or four video surveillance cameras in a single housing and yet, as they only have a single IP connection, one will only need to purchase one VMS licence. Multi-streaming cameras Those equipped with two separate lenses are designed to capture high definition images of adjacent areas. Depending on the required field of view, there is a choice of interchangeable lens modules which can be easily fitted on site by an installation engineer. These multi-streaming cameras significantly reduce the costs which would normally be associated with installing two separate cameras to monitor, for example, an L-shaped area such as two sections of a corridor or two sides of a building. There are also multi-directional cameras available which feature four separate sensors There are also multi-directional cameras available which feature four separate sensors, with operators able to choose from a broad range of customisable angles and zoom settings per sensor. This offers cost savings for both system integrators and end users, as multi-sensor cameras use less cable, conduit and mounting hardware, compared to what would normally be required to enable up to four separate cameras to do the same job. With less network connections, they also require fewer switches. Built-in PTZ Designed for monitoring large open areas with just one camera, the images captured by the four sensors can be seamlessly stitched to produce a panoramic image covering up to 220° images. Life will also be much easier for installers if models equipped with motorised PTRZ gimbals are specified. These will reduce on-site times as they enable engineers to remotely pan, tilt and rotate the lens’ positions in order to set the camera’s field of view. It is worth noting that some manufacturers, such as Hanwha Techwin, offer 4 channel multi-sensor cameras with an additional integral PTZ camera. This can be configured to automatically zoom in and track a moving object or move to a user configured pre-set position when the motion detection function of one of the four camera sensors detects activity. 360⁰ cameras This addition of a PTZ camera means users are able to avoid incurring the higher capital, installation and maintenance costs of deploying 5 separate cameras to cover a large area, whilst achieving the same level of functionality. A single 360⁰ camera will quite often offer the most efficient and cost-effective way of monitoring a large area and particularly so when a number of standard cameras might normally be required to avoid any blind spots. Most 360⁰ or ‘fisheye’ cameras offer a variety of alternative viewing modes, including single panorama They also offer a compact option for retail stores and other environments where aesthetics is important. Savings can be achieved on maintenance costs compared to other types of cameras, as 360⁰ models have no moving parts. Most 360⁰ or ‘fisheye’ cameras offer a variety of alternative viewing modes, including single panorama, double panorama and quad views. Video management software They are also likely to feature a digital PTZ which allows operators to electronically pan, tilt and zoom in on specific areas for a more detailed view whilst continuing to monitor and record the whole 360-degree view. Some of the cameras will have onboard de-warping functionality. Where this is not the case, video management software, such as Wisenet WAVE, can be used to de-warp the fish-eye images. With so many different camera formats to choose from, consultants, system designers and integrators have an interesting challenge in deciding which cameras will best meet the requirements of a specific video surveillance project. To a large extent, the decision can be logically made with the help of the risk assessment process and by taking into account an end-user client’s operational requirements. High quality images PTZ cameras are likely to be strong contenders when the captured images are to be viewed in real-time An 8K camera, for example, would seem the obvious choice when there is a need to monitor large crowds of people in wide open areas, whilst multi-directional cameras are ideal for capturing images of adjacent areas. PTZ cameras are likely to be strong contenders when the captured images are to be viewed in real-time, as they will provide operators with a high level of control and enable them to proactively track the movement of people. Their greater deterrent effect should also not be underestimated. In reality, a combination of two or more of these types of cameras is likely to be required for most high security or mission critical applications and there is a multitude of other factors to be considered before deciding on the best cameras for a specific project. These include, for example, the required image resolution and if there is a need for the cameras to have built-in IR illumination so that they will capture high quality images regardless of the light levels. Various camera types The need for video analytics and whether the cameras have the ability to support third-party specialist applications should also be considered, as should bandwidth requirements. As always, the best advice is to work with manufacturers one believes that they can trust and ask them to provide live demonstrations of the various camera types. This will allow them to make informed judgements on which cameras have price/performance ratios that will match their specific requirements.
Security and Safety Things GmbH, along with a roster of pioneers, highlighted the benefit of an open approach at the first ever escon 2020 digital Ecosystem Conference last week, discussing the current successes and future developments of smart cameras and open systems. Security & Safety Things (S&ST) also offered a sneak preview of 2021, which included the company’s positioning as the fastest growing app store for smart cameras and several pilot projects in various vertical markets. “This past year offered us an opportunity to work together with our partners to find new ways to leverage our open ecosystem and address the challenges facing the global market, using the growing possibilities and innovative use cases in AI-enabled smart surveillance,” said Hartmut Schaper, Chief Executive Officer, Security & Safety Things. Harmonisation across systems “We are looking forward to continuing that industry transformation in 2021, and leveraging the ingenuity of the collaborative developer community. In effect integrators will be able to offer flexible, customised solutions and greater device choice for end users." Harmonisation across systems, Ma said, can help the industry unlock the power of data and bring value to stakeholders In addition to S&ST, speakers from industry pioneers spoke on the importance of open systems and a collaborative approach. Steve Ma, VP, Open Security & Safety Alliance and VP, VIVOTEK discussed how the current market is too fragmented - which has caused stagnation in the industry. Harmonisation across systems, Ma said, can help the industry unlock the power of data and bring value to stakeholders. AI powered smart devices José Daniel Garcia Espinel, Global Innovation Director for Prosegur, presented on the use of surveillance cameras as AI powered smart devices to enable new capabilities in security monitoring and response. Espinel talked about how the combination of video surveillance, AI based processing and predictive algorithms will help to further automate the operational model of Security Operation Centres, reducing the unsustainable demands on operators to constantly monitor different screens for activity. Guest speaker highlights also included: Markus Berger-de León, Coach & Business Builder, McKinsey & Company highlighted the opportunities for the security industry, post-COVID-19 - as video analytic advancements for building security, automotive and retail environments grow Keven Marier, VP Technology Partners, Milestone discussed how an open approach offers developers different ways to infuse their technology into an ecosystem - offering more choice and flexibility to customers Vincent Poty, Digital Transformation Officer, STANLEY Security presented on the importance of turning security autonomy back to end-users, and the growing demand of a more data-centric approach Business development teams Key members of the S&ST product and business development teams provided updates on upcoming ecosystem and end user projects, including new industries of focus, such as customised solutions for transportation and harbour management, parking optimisation, and healthcare and elder care facilities. S&ST also highlighted their growing Market Application Store - featuring 70+ apps designed to address more than 32 use cases that can be customised based on customer request.
We are slowly returning to normal after the COVID-19 pandemic that has swept the world. The journey to normality is going to see a large number of changes, and the physical security arena is set to be front and center in both implementing changes to keep the rest of the organisation safe and within their own policies and procedures. Our return to work journey can be broken down into a number of areas for consideration. This is by no means an exhaustive list but will highlight the areas in which a security team can offer valuable insight and direction, and also some areas that end users may wish to consider as security leaders. Processes and procedures Employees returning to a site is going to be a major step for any organisation, and this is where security leaders are going to be called upon to help. In these times of enforced social distancing, lockdown procedures, deep cleaning and personnel interaction protocols, each COVID protection program has a process to follow and this is the first place a security operations team may lend their experience. Physical security is built upon and relies on procedures and processes that must be strictly followed to be successful. These processes may be translated into the wider organisation to help minimise confusion as the site becomes more populated. It is also a good time to review your own policies and procedures to ensure that they are adapted to meet the needs of the organisation as people return to work. It is likely that you will have to increase the number of patrols or guards at access points, and you may have a new investigative process to consider for track-and-trace requirements, should there be a positive COVID-19 result. Monitoring The Security Operation Center (SOC) is likely to become an even more important part of the day-to-day operations on site. It acts as the centralised point for monitoring and incident management and may be subject to greater strain, incidents and demands than before. Ensuring that your SOC is suitable and equipped to handle these operations is key. While you may not have enough security staff to actively monitor your entire camera estate, video analytics provide a key ally. Many VMS manufacturers have simple video analytics built into their software, but there are specific tools available to help detect infractions around social distancing: people counting in a specific area to avoid over-crowding and a de facto fail on the social distancing measures; mask or PPE wear detection to ensure that people are appropriately dressed for their own protection; and people movement monitoring makes sure your employees aren’t bypassing the one-way system that you’ve implemented. An alert can be set up to identify when employees get within 6 feet of each other A particularly useful technique here is object distancing, where an alert can be set up to identify when employees get within 6 feet of each other for an extended period of time, aiding you in social distancing requirements. A second is built on wrong direction monitoring and will ensure that the one-way systems you create are being followed by staff and public alike as the analytic is capable of determining direction of travel for a pedestrian. A more advanced analytic may be the detection of PPE and ensuring that staff are wearing the appropriate masks and protective gear, although this is relatively dependent on strong camera positions and ensuring that the field of view is appropriately configured. There are a number of options to integrate with your access control systems, both physical and technology based. Thermal cameras and temperature probes may be used at entry points to ensure that anyone with a fever isn’t admitted to a location (although be careful when selecting a thermal camera and do thorough research on the temperature variation that it is able to detect). Human-to-human interaction Your physical security team is often the first human point of contact for your employees and often the most important. It may be necessary to increase your patrol and guard workforce temporarily to ensure that all entrances are covered and that entry procedures are tightened up or enhanced. I am confident that employees won’t mind an extra minute or two at the entrance for the improvement in their own health and wellbeing. If you do have an incident, perhaps where an employee is felt to be breaking the rules by not distancing appropriately, or ignoring mandated procedures, then your guard and patrol teams become vital peacekeepers in defusing and de-escalating the incident. Those same team members should also be trained in incident control and investigation, and with a well configured security environment (surveillance, electronic access control, personnel checks, etc.), they should form the basis of the track and tracing process of all staff that were on site and in contact with an infected employee should the worst happen and you have a positive COVID test returned. Protecting your security personnel Physical security operations team should be fully equipped with appropriate PPE This leads to my final point: your physical security operations team should be fully equipped with appropriate PPE, both while on patrol and in the SOC. Installing plexiglass panels between monitoring stations and spacing the monitoring stations appropriately should be the minimum first step. If your team is large enough, implementing a split A and B team is another possibility, with no interaction or risk of cross contamination between the teams, and a deep cleaning of the SOC and each guard station at the end of every shift. This ensures that you’ve covered at least 50% of your personnel in case of a COVID-positive event to keep operations moving, but also helps to create a contained working environment for this critical security function. If you have the space and the equipment, creating a secondary SOC, or engaging a remote GSOC (Global SOC) provider will improve your monitoring capabilities (GSOC companies are usually equipped with the latest video monitoring technologies) and reduce the risk of cross contamination. As you’ve read, there are many ways in which your physical security operations team can aid you in a successful return to work, playing a vital function in monitoring, managing and interceding in your organisation. One final note: thank you to those front-line personnel for their tireless efforts in keeping us safe and healthy.
From drone fleets and autonomous transportation systems to smart homes with computer-controlled lighting, heating, media and security systems, a new group of highly-automated technologies is gripping the popular imagination. These technologies – made possible by the Internet of Things (IoT) – form advanced ecosystems of interrelated devices with the capacity to monitor, detect, communicate and act on the real world independently of human intervention. Promising to fulfil all of our wildest technological dreams and needs, the IoT age has arrived – and it looks like its here to stay. While the consumer applications of IoT tend to receive the most attention, one area that is seeing strong growth in the uptake of IoT devices is workplace safety. Workplace safety costs businesses billions every year, and industries with especially hazardous working environments – Construction, Oil & Gas, Mining, Utilities, Rail, among others – are beginning to adopt IoT technology to help minimise risk and address preventable threats. In addition, as the COVID-19 pandemic surges around us, the phenomenon of ‘social distancing’ and remote working has emerged to help avoid risk of infection. For the many who work across the aforementioned industries however, working from home will not be logistically possible. In order to reduce the burden on hospitals and medical staff, it is now more important than ever to protect employees from having to be treated for preventable injuries. Before exploring these IoT solutions, however, let us first consider some of the key threats faced by workers in these industries. Workplace safety 1 in 5 worker deaths in the US and incurring tens of thousands of short and long-term injuries each year Construction is one of the world’s most dangerous occupations, accounting for 1 in 5 worker deaths in the US and incurring tens of thousands of short and long-term injuries each year. In construction, the major risk is falling from a height, which accounts of 26 per cent of fatal injuries in the workplace. Additional risks come from being struck by vehicles and heavy moving objects, proximity to overhead/underground high voltage power lines, confined spaces, high noise environments, and exposure to dust and fumes. Other industries are often faced with some combination of the above, or similar, threats. In the Rail sector, for instance, there is high risk from collisions with vehicles, objects and machinery and vulnerability to electric shock. In Utilities, the number one risk is slips, trips and falls, accounting for 30 per cent of Lost Workday Injuries (LWIs) in 2016. And in Oil & Gas extraction, exposure to flammable gas, chemical emissions and oxygen-deficient atmospheres creates vulnerability to explosions and chemical poisoning. Tackling threats in a high-tech world What, then, is being done to tackle these threats? In a high-tech world, many safety measures currently in use – hardhats, earplugs, gloves, gas masks, guardrails, harnesses, protective goggles and high visibility clothing – have been in use a long time. While these measures are still fundamental in minimising risk, companies have now started to integrate IoT technologies to enhance their application. These technologies bring together real-time analytics, machine learning, advanced sensors and embedded systems to offer a number of key functionalities: Physiological monitoring Wearable technology is used to monitor a worker’s physiological state in real-time. Japanese wearable tech company Mitsufuji is active in this space, creating smart clothes woven from silver-metallised fibres that collect a range of data about its wearer, including heart rate and body temperature. Other examples include wristbands with bio-sensors to accurately measure stress levels and glasses that detect eye movements to identify fatigue and periods of micro-sleep. Environmental monitoring Sensors used to measure temperature, radiation, gas leaks, carbon monoxide and other harmful chemicals can automatically alert workers to unsafe external conditions. Additionally, visual imaging software can map 3D representations of a worker’s environment, facilitating effective two-way communication between supervisors and personnel in the field, allowing for remote guidance technologies to provide live assistance to endangered workers (e.g. guiding a trapped miner out of a tunnel). Situational awareness, training and behavioural data Augmented Reality (AR) technologies offer new ways to support decision making in the field by providing holographic representations of physical equipment, while Virtual Reality (VR) technologies offer immersive situational training without the risks associated with real-life procedures. These technologies also offer up valuable behavioural data, which can be used to gauge a worker’s risk tolerance level and alertness in response to incidents. Proximity detection Proximity detection systems utilise wearable sensors to monitor workers’ location, map their movements, and alert them to nearby hazards. One example of this are radio-frequency identification (RFIDs), which can measure a worker’s proximity to moving equipment and alert them to possible collisions and near misses. Another piece of kit is the ‘smart helmet’, which can immediately detect an accident, determine the worker’s location and send an alert containing coordinates to a safety control centre. The centre is able to make video and audio contact and communicate with the worker until help arrives. Exoskeletons Exoskeletons can assist with heavy lifting and the prevention of musculoskeletal disorders (MSDs) by analysing worker movements and providing the necessary support. The Chairless Chair, for example, used by factory floor workers, fixes around the back and legs to provide support whenever the worker sits or crouches. Exoskeletons are also used to monitor worker movements, identifying repetitive movements and sustained periods of overexertion. IoT technologies and innovations IoT innovations are helping to improve workplace safety on multiple fronts Taken together, these IoT innovations are helping to improve workplace safety on multiple fronts. Firstly, they are preventative. By closely monitoring one’s environment – both internal and external – IoT technologies can pre-empt and alert workers to potential dangers. Secondly, they are responsive. In the case of an accident, IoT technologies can alert supervisors and help coordinate a quick and effective response. Thirdly, they are informative. By accumulating and analysing rich pools of data, IoT technologies can help optimise work in the field and find improved ways to limit risk.
Entrance control and access control - of the physical kind - are common terms in the security industry which are often used interchangeably, but should they be? Having worked both sides of the fence, with previous roles at TDSi and HID and now the Major Accounts and Marketing Manager at Integrated Design Limited, Tony Smith highlights the subtle but important differences between these two terms and the systems they refer to, outlining how they should work together to achieve optimal security. Access control is a system which provides discriminating authentication Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial Used to describe a system which performs identification of users and authentication of their credentials (deciding whether or not the bearer of those credentials is permitted admission) access control is an incredibly broad term. Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial of an individual to a restricted area. Entrance control – such as security turnstiles - takes the output of that validation and has the capability to see whether that criteria is being adhered to, either granting or denying access as appropriate. Entrance control is the hardware responsible for keeping people honest If access control verifies authorised personnel using their credentials – their face, fingerprints, PIN number, fob, key card etc – and decides whether or not they are permitted access, entrance control is the hardware which enforces that decision by making users present their credentials in the correct way, either opening to allow pedestrian access or remaining closed to bar entry and potentially raising an alarm. For example, a card reader acts as an access control device, recognising the card holder as having the correct permissions and saying ‘yes, this person can pass’. But, it’s the entrance control system – a turnstile, for example – which actually physically allows or denies access. Physical access and video surveillance Some entrance control systems don’t feature a physical barrier, however. Fastlane Optical turnstiles will not physically stop an unauthorised person from passing through, and instead alarm when someone fails to present valid credentials, alerting security staff that a breach has occurred. These kinds of turnstiles are suited to environments which just need to delineate between the public and secure side of an entrance, with less need to physically prevent unauthorised users from entering. State of the art access control integrations have been installed for award-winning complex, The Bower It’s also possible to capture video footage of any incidents, allowing security personnel to identify users failing to abide by the access control system’s rules, using It’s also possible to capture video footage of incidents, allowing security personnel to identify users failing to abide by access control system rules the footage to decide on the level of response required. The breach could have been the result of a member of staff being in a hurry and failing to show their card before passing through, in which case they can be reminded about the security protocol. Or, it could be an unidentified person who needs to be escorted from the premises. Entrance control and access control working together For optimum security, access control and entrance control should work together, with the entrance control system enhancing the use of the access control system, making it more efficient and better value for money. The two can’t effectively operate without each other. Security turnstiles, for example, require something to tell them that someone is about to enter – the access control system does this – and, the access control system needs a method of stopping people when they don’t badge in correctly. The two systems are complementary.
J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands. “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritise their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment. Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: performance minus Expectations equals Customer Satisfaction. “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups. The key to each group goes back to the equation above. Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.
There is a growing trend towards more outsourcing of the monitoring function among security companies. Technology developments are accelerating and increasing the need for monitoring companies to invest. The barriers to entry are higher than ever. These are some of the trends covered in a discussion at Securing New Ground 2019 titled ‘Monitoring: New Models and New Monetisation Strategies’. A panel of monitoring company executives addressed topics centered on how the industry is changing and evolving. New entrants in the monitoring space New entrants in the monitoring space face barriers to entry, in particular the need for more investment"“New entrants in the monitoring space face barriers to entry, in particular the need for more investment in infrastructure and expertise,” said Spencer Moore, Vice President of Sales and Marketing, Rapid Response Monitoring. ”Because of the expense of new technologies, more full-service monitoring companies are outsourcing the monitoring function to existing wholesale monitoring companies.” “The cost of entry has gone up, and companies are trying to preserve capital,” agreed Jim McMullen, President/COO at COPS Monitoring. “Larger companies are realising wholesale monitoring does a better job from a customer service viewpoint. We are more focused on monitoring and the quality of service. It takes a lot of money to keep up with the cyber world,” added McMullen. Wholesale monitoring companies Wholesale monitoring companies are finding that they need petabytes of storage space, among other expensive requirements. “The trend is toward technology evolving quicker, and that often requires investment and training in a monitoring center,” said Daniel Oppenheim, CEO of Affiliated Monitoring. “Because trying out new technology is so important, wholesale monitoring centers often find that they serve as a ‘laboratory’ to experiment with newer technologies. Limited trials often expand later to broader outsourcing of a company’s monitoring services”, said Oppenheim. Automated Secure Alarm Protocol “What people miss out on is that monitoring is quite complex, and there are specialised services and skillsets, and barriers to entry from a regulatory perspective,” said Moore. Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service. The national service saves time, improves accuracy and increases efficiency in communications between monitoring centers and public safety answering points (PSAPs). The service uses the Automated Secure Alarm Protocol (ASAP). Public Safety Answering Points Up to 60 PSAPS have joined the programme, although the low number is misleading, given that a single PSAP could represent the ‘City of Houston’. (There are an estimated 6,000 total PSAPs nationwide). It has taken six to eight years to develop the program from its genesis to where it is today, when more participation is finally creating a critical mass. Technology is fundamentally changing monitoring companies. “We used to be a services company powered by a little bit of technology, but we’re now moving toward a technology services company,” said Moore. Critical ‘filtering service’ Monitoring provides a critical ‘filtering service’ between public requests for emergency service and those tasked with providing the services. In effect, monitoring centers work with manufacturers to make them more resilient to false alarms. Monitoring companies also provide a human touch in a time of need, and emotional empathy. Today, emergency information is being transmitted to PSAPs electronically, which saves time and money. The current low-taxation environment means there are fewer resources for municipal governments, so cost savings make a difference. Monitoring, a specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset. Regulation, and the need for increasing investment, is driving consolidation. “With a decreasing number of monitoring companies, there are fewer customers for software developers and other tools. Less outside innovation makes it more likely monitoring centers will have to ‘go it alone’ and develop software and other tools internally,” said Oppenheim. Importance of monitoring systems “In effect, consolidation will serve to limit technology choices, and to increase the need to in-source a lot of expertise”, agrees Moore. Tying monitoring systems into other software systems is another continuing challenge. “People want our system tied into their system,” said McMullen. “I have two people who focus full time to tie our systems into other systems. There will be more computers talking to computers.”
Gallagher Security, a division of Gallagher Group, a privately-owned New Zealand company, is a global presence in integrated access control, intruder alarm and perimeter security solutions. Gallagher entered the global security industry in the 1990s with the purchase of security access control business Cardax. In the last several decades, the company has leveraged its experience in electric fence technology to develop a variety of innovative solutions used to protect some of the world's most high-consequence assets and locations. Solving business problems Among Gallagher’s recent innovations is the Security Health Check, a software utility that enables customers to run an automated check on their Gallagher Command Centre security system. To get an update on the company, we interviewed Richard Huison, Gallagher’s Regional Manager for the U.K. and Europe, who says he has a passion for technology and solving business problems. Huison says working in the industry for more than 20 years has shown him you can never stop evolving and adapting. Q: What are Gallagher's points of differentiation versus competitors? Huison: Gallagher’s strengths are in solving business problems outside of the normal access control and intrusion detection solutions. Enforcing company policy through compliance and competency is what really matters to business continuity. Using Gallagher Command Centre to oversee the security, health and safety and compliance brings true business value to the client who benefits from reduced costs and risk to the success of their growth and strategy. Q: What is the biggest challenge for customers in the security market, and how does Gallagher help to meet that challenge? Huison: A great solution fit is key. Where most fail is choosing a solution that does not meet the needs of the client in 10 to even 20 years’ time. As businesses evolve and grow, so must the security solution. In a recent conversation, a client had to replace a 300-door access control system that was no longer supported. ‘Why Gallagher?’ they asked. The answer: ‘If you had chosen Gallagher 10 years ago, we would not be having this conversation.’ Ensuing the system you choose is legacy-compliant is king. Gallagher’s brand is well known for protecting Critical National Infrastructure Q: Please describe Gallagher's geographic presence in the UK and Europe. Huison: Gallagher’s brand is well known for protecting Critical National Infrastructure. They choose to adopt our solutions because we meet the highest levels of resilience against cyber-attacks. Our ability to modernise legacy systems ensures the maximum return on investment with minimal disruption to business continuity. Gallagher solutions cover a broad mix of verticals, with strengths in high security, education and large corporate entities. Our Channel Partner network is continually growing so more clients can benefit from the diverse and powerful Gallagher Command Centre software. Q: Describe how Gallagher is typically integrated into larger systems. Huison: Our systems offer the flexibility of being standalone or globally networked via our Multi-Server environment. Most integration happens logically where data is pushing into our Command Centre database. The single point of truth allows for minimal data errors and efficiencies around manual input. The total cost of ownership is greatly reduced in allowing the system to work for the client and not the other way round. Over and above this, Integration into other solutions brings that rich data back to one software front end. Q: What is Gallagher's biggest challenge and how will the company seek to meet that challenge? Huison: Our biggest and continual opportunity is being a relentless innovator. We are not short of ideas and how we are bucking the trends with our solutions. Broadcasting these messages is not always easy in the digital age. This is why Gallagher is investing heavily in more shows, publications and specific vertical conferences globally. Q: What is the market's biggest misconception about Gallagher? Huison: Our brand is known for perimeter solutions with our monitored Pulse Fence. What many forget is we have a very powerful access control and integrated intrusion detection solution that meets Government standards around the world. We are unique in that all three can be controlled via one software platform that is cyber-resilient and infinitely configurable to suit many verticals. Q: What is your message to the security market? Huison: Many see Gallagher as only suitable for large and complex sites. I openly challenge our audience, speak to us and you may find we can provide an Enterprise Level solution that is delivered on budget and provide an outstanding return on investment for the client. Our pedigree of 80 years shows we never stop innovating and building that trusted advisor status with many lifelong clients.
Calipsa, a provider of deep-learning powered video analytics for false alarm reduction, announces that its false alarm filtering platform is being used by Richmond, British Columbia-based Radius Security. Radius Security is the security systems and monitoring branch of Vancouver Fire and Security and the first Canadian monitoring centre to adopt the cloud-based Calipsa technology. Calipsa’s false alarm reduction technology uses artificial intelligence with deep learning technology to filter out false alarms with a 99.5% accuracy rate. Recognising genuine alarms Calipsa’s technology recognises genuine alarms caused by human or vehicle movement, while filtering out notifications resulting from nuisance factors such as animals, lighting, weather or foliage. With our Redhanded Human Detection solution, our focus is on catching criminals in the act" Aleksei Bulavko, research, development and production manager at Radius Security, said the Calipsa technology would further enhance his company’s reputation as a top-tier monitoring station. “With our Redhanded Human Detection solution, our focus is on catching criminals in the act,” he said. “Calipsa enables us to do this at a greater capacity, meaning an even faster police response time for our customers.” False alarm filtering platform Brian Baker, vice president, Americas, Calipsa, said the false alarm filtering platform will enhance Radius Security operators' efficiency by enabling them to concentrate on genuine alarms. “Also, Calipsa’s cloud-based technology requires Radius Security to install no hardware devices,” he said. “Initial installation and future upgrades are quickly and remotely integrated with station operating software and customer cameras without incurring on-site installation costs.” Calipsa’s false alarm reduction software is easily scalable, making it ideal for any growing monitoring station and customer business. A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or repositioning.
Security monitoring, intrusion detection, parking management, one installation of Hikvision technology can do all this, and more. Discover how the 2000 Hotel in Kigali is using Hikvision technology to make operations more secure and efficient on every floor of its luxury four-star accommodation. The 2000 Hotel in Kigali, Rwanda, is known as the ‘highest hotel in Kigali’, offering captivating views over the city and the mountains. Guests enjoy the hotel’s four-star luxury facilities for work and leisure, taking advantage of its central location in the heart of Rwanda’s bustling capital city. Security of hotel guests has always been paramount, and so soon after the hotel was built, the management team installed security cameras throughout. However, over time it turned out that the imagery captured simply wasn’t clear enough to be useful in many situations. Underground parking lot Unfortunately, we started to notice that goods were going missing in the supermarket, as well as in the warehouse" What’s more, there were further security issues following the opening of a new supermarket on the hotel’s second floor. “Unfortunately, we started to notice that goods were going missing in the supermarket, as well as in the warehouse,” explains Miao Zhang, the Managing Director, 2000 Hotel. “Sometimes we noticed cash was missing from the registers, too.” In addition to this, the hotel was seeking a more efficient way to manage its underground parking lot. “The hotel was using a guard to let people in and out of the parking lot, and to calculate payments. But with more than 500 spaces to look after, this took time, often causing traffic jams as visitors waited to leave. Plus, the parking fees were sometimes incorrect,” explains Jaden. “Consequently, the team decided to explore how technology might be able to help.” Intrusion alarm system The 2000 Hotel chose a complete Hikvision solution, featuring 70 security cameras, a 60-channel intrusion alarm system for the supermarket, and an entrance/exit and payment system for the parking lot. In the corridors of the hotel and in the supermarket, the team installed Hikvision Dome Network Cameras (DS-2CD2145FWD-I). These discreet cameras offer high quality images, even in low light conditions. In the hotel lobby, the stairwells and in the supermarket, the team installed Hikvision Bullet Network Cameras (DS-2CD2T45FWD-I5), with extended zoom and infrared capabilities that are ideal for these larger spaces. At the supermarket checkouts, the team installed Hikvision Varifocal Bullet Network Cameras (DS-2CD2645FWD-IZS), which feature a motorised varifocal lens for close monitoring of this busy location. Varifocal IR bullet cameras Meanwhile, Hikvision Varifocal IR DarkFighter Bullet Cameras (DS-2CD5A26G0-IZS) were installed at the main entrance of the hotel and the supermarket. These feature a wide dynamic range, ensuring clear images even when the cameras are facing strong light. To protect the supermarket outside of opening hours, the 2000 Hotel installed a complete Hikvision intrusion alarm system. The alarm system contains a PIR sensor (DS-PD2-D15AME), which is installed near the window of the supermarket. If someone intrudes in from the window at night, the system will be triggered and an alarm will be issued. Not only that, there is also a panic alarm station (DS-PEA1-21) in the control room of the supermarket. If an emergency occurs, people can use the tool to realise alarm aid at the first time. ANPR video unit The 2000 Hotel is managing the whole solution through Hikvision IVMS-5200E software Finally, at the entrance and exit of the underground parking lot, the hotel installed the Hikvision ANPR Video Unit (DS-TCG227-A), along with barriers, a card station and an integrated payment system, also from Hikvision. The 2000 Hotel is managing the whole solution through Hikvision IVMS-5200E software. Thanks to the high quality Hikvision technology, live review is very clear, making it ideal to support the investigation of any security incidents. However, since cameras were installed, there have been fewer incidents to deal with. What’s more, the supermarket team are better equipped to respond in the event of an out-of-hours breach. “If an intruder triggers the alarm, the duty manager gets an instant alert on their phone with quick access to relevant footage. This gives them real peace of mind,” says Jaden Huang, the Project Manager from Hikvision. “Indeed, it’s possible to view the status of the whole hotel system from a laptop or phone.” Parking management solution Down in the basement parking lot, the Hikvision parking management solution is working effectively. “Parking has become faster and more automated. For example, barriers will open and close automatically when customers take or insert a card, and parking charges are automatically calculated. And there are no more jams on exit,” confirms Jaden. The 2000 Hotel team are working on a new building in Kigali, with construction almost completed. The plan is to use Hikvision technology here, too. Miao says “Hikvision has provided the 2000 Hotel in Rwanda with world-class video technology that solved a host of our security and operational challenges. They also offer excellent support in one centralised location. We fully appreciate their professional service, and look forward to continuing our working relationship.”
One of the largest public train operators in the United Kingdom, Southeastern Rail Network, now relies on a smart video security solution from Bosch Security Systems to secure twelve train depots, including five unmanned locations, against theft and intrusion. The fully digital video surveillance system presents a significant upgrade to the British train operating company, which provides train services between London, Kent and parts of East Sussex and transports 6, 40,000 passengers each weekday on its 392 trains. Built-in Intelligent Video Analytics Powered by cameras featuring built-in Intelligent Video Analytics, the solution was installed and configured to the specific requirements at the train depots by Bosch integration partner, Taylor Technology Systems Ltd., over the course of six months. Video security system relies on machine learning algorithms to automatically sound alarms on security threats Fully operational at all twelve locations, the video security system relies on machine learning algorithms to automatically sound alarms on security threats, such as intruders and perimeter breaches. Beyond security applications, the system also tracks important metadata on the arrival times of trains, while also monitoring deliveries at the train depots, among other AI-assisted functions that it carries out. IP-based cameras with Starlight technology The cameras portfolio installed across the twelve depots replaces an analogue legacy solution with IP-based security cameras from the Flexidome, Dinion, and Autodome product lines of Bosch Security Systems. These smart cameras include Bosch’s Intelligent Video Analytics capabilities as a built-in feature, ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Because night-time security and surveillance is critical, especially at the five unmanned train depots on the network, the Bosch cameras rely on Starlight technology to provide full intelligent analytics at night and in low light levels. The Starlight technology supports colour filtering down to a light level of only 0.0077 lux, so as to deliver detailed monochrome images where other cameras show no image at all, and guard against intruders and unauthorised entry around the clock. Featuring digital ‘trip wire’ to counter false alarms Highly resilient against false alarms, the smart cameras can detect movement at the perimeters of the train depots using a digital ‘trip wire’. In case of a security breach, the system alerts Southeastern Rail Network’s watch personnel, who can view live camera footage, as well as recordings of incidents for heightened situational awareness and total perimeter security. Instead of relying on the pre-configured capabilities, such as vehicle tracking and more, security personnel can also use the built-in camera trainer function to ‘teach’ new functionality, such as detecting certain types of objects or situations. Remote video recordings storage with Divar recorders Recordings from the depots are safely stored and managed remotely with Divar recorders in encrypted format As an integral part of this end-to-end Bosch security solution, recordings from the depots are safely stored and managed remotely, using Divar all-in-one recorders in encrypted format. When looking at the bigger picture, the video security solution adopted by Southeastern Rail Network is part of an industry-wide evolution from cameras as mere video capturing devices to smart sensors capable of collecting rich metadata. Insights beyond security This metadata unlocks unique insights beyond security, including video analytics at the train depots that support applications such as monitoring deliveries to onsite buildings, providing access to personnel and logging the arrival and departure times of incoming trains. The system thereby not only ensures that all train depots remain fully guarded and protected 24/7 against criminal access, but also provides a data-based foundation to keep efficiency gains and cost savings on track in the long run.
City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide range of static, mobile, reception and firewatch services at over 100 sites across London and the home counties. “Our aim is to create a successful guarding business through acquisitions and organic growth, so it is essential that we have the tools in place to support this process,” explains Roberto Baldacci, Director at City Security Services. Workforce management capabilities “SmartTask will become an important part of our IT infrastructure, providing a highly-scalable workforce management solution that ensures we continue to deliver consistent and quality security services across our expanding nationwide footprint.” The company undertook a detailed review of the marketplace and opted for SmartTask The lead company in the group recognised the need to upgrade its workforce management capabilities to reflect its aspirations moving forward. Its previous systems had lacked the flexibility and functionality to continue providing client-focused security services as the business grows. As a result, the company undertook a detailed review of the marketplace and opted for SmartTask based on the software’s ease-of-use, proven success in the security sector, and development roadmap. Improving incident reporting SmartTask will be used throughout City Security Services’ operation, helping to streamline and automate employee scheduling, proof of attendance and live monitoring processes. Most of security team will have a SmartTask-enabled smartphone – allowing them to receive rosters, book on and off shifts, and make check calls – with the remainder using a dedicated IVR number to confirm status. Electronic forms will also improve incident reporting, enabling security officers to capture critical information and photo evidence through the app, which can then be quickly shared internally and with the customer. City Security Services’ central control room will have a real-time overview of the status and welfare of all security officers, so it can have full visibility of performance and respond quickly to any issues. Reviewing financial performance City Security Services will be using SmartTask to differentiate its offering and win more business In addition, operations and HR managers will all have controlled access to relevant reports and operational data, while payroll will be able to take advantage of accurate timesheets and holiday accrual information to save time and avoid errors. The company has already enhanced its profitability reporting using SmartTask, making it possible to effectively review financial performance by client or individual site. With growing demand for operational data from customers, City Security Services will be using SmartTask to differentiate its offering and win more business. A number of customer sites are already using checkpoint tags, which can be scanned with a smartphone by security officers on patrol to capture time and attendance details. Advanced security technologies Meanwhile, the company is working towards launching an online portal for clients to access real-time and historical information for their individual security service. “We are always seeking to use advanced security technologies that benefit both our customers and the business. This helps us to provide a personal, proactive and adaptable service in the most efficient manner possible.” “SmartTask has everything we are looking for in a workforce management solution – backed by a great team, committed to ongoing development – so we are confident the software will enable us to improve transparency and continue to drive standards within the industry,” concludes Roberto.
An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations room was one of the key parts of the world’s first integrated defence system, which linked Fighter Command with Anti-Aircraft Command, Barrage Balloon Command, the Observer Corps, radar, and the intelligence services. The site is run by Hillingdon Council as a heritage attraction with a museum and a visitor centre. Fully integrated security solution DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Centre VMS DSSL Group completed a full analysis of the existing CCTV and intruder alarm systems, with the aim of creating a fully integrated security solution, to enhance the security around the site, reduce manned security costs, and speed up remote security and police response times. Using the existing wireless network also designed by them across the borough, DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Centre video management system (VMS), as well as Axis IP PA speakers externally. All cameras are viewable by management and the security team on site, and also from Hillingdon Council’s main CCTV control room. Surveillance cameras with smart analytics using AI External cameras are equipped with smart analytics using AI, to help secure the perimeter of the site. In 2018, a state-of-the-art wireless CCTV system consisting of more than 1,000 Dahua HD cameras, along with Dahua NVRs, XVRs and control and viewing equipment, was installed across the borough by DSSL Group. More recently, an additional 1,000 Dahua HD cameras have been added to the council's network making it 2,000 in total. In addition to the cameras, DSSL Group installed a Honeywell Galaxy 62-zone intruder alarm system which feeds back to a central monitoring station and is also integrated with the VMS. Dahua CCTV system installed Cllr Richard Lewis, Hillingdon Council’s Cabinet Member for Cultural Services, Culture and Heritage, said “The Battle of Britain Bunker is one of Hillingdon’s treasured heritage sites. It played a pivotal role in the Second World War, and it’s important that we keep it protected. Dahua CCTV system will help us to do that with their state-of-the-art system and high performing cameras.”
Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, has announced that Olymbec, globally renowned privately owned industrial real estate holder on the US East Coast and Canada, has chosen Hanwha cameras to help secure its properties and improve rentability. Managing upwards of 300 properties in Quebec, Canada and 15 different states in the US, Olymbec owns more than 30 million square feet of property. Managing this much real estate means that Olymbec has to balance a variety of concerns, including providing positive tenant experiences, generating revenue, and protecting assets. Countering growing cases of theft and vandalism Olymbec’s existing analog-based camera systems were not meeting the company’s needs When it comes to security, the company is faced with everything from accidental damage and theft to vandalism and refuse dumping both inside and outside their buildings. However, Olymbec’s existing analog-based camera systems were not meeting the company’s needs. After looking at a number of different options, the company chose Hanwha Techwin because of the range of products, the modularity of the solutions the excellent training and customer support, and the cost, which allows Olymbec to add components easily. Hanwha Techwin cameras deployed Olymbec has deployed over 700 operational cameras and carries stock for both replacement purposes and new systems. The deployed cameras are connected to either a Wisenet WAVE VMS system in their larger installations or to NVRs in their smaller installations. Through their VPN, everyone at Olymbec, from the Chief Technology Officer (CTO) to security personnel and property managers, can access video footage from every security camera remotely from their smartphones and tablets. Remote video footage access This allows security administrators to view footage from anywhere, at any time and gives them the flexibility to react quickly and appropriately, when an incident occurs. Hanwha cameras have the capability to trigger alerts and alert security personnel, based on a variety of rules such as detecting motion after hours. Olymbec has spent approximately three-fourth of a million dollars on equipment from Hanwha Techwin to deploy its new security infrastructure. The result is a robust, homogenous environment that makes it easy to manage and add new camera systems to the company’s various properties. Multi-sensor, multi-directional cameras installed Hanwha Techwin cameras are used as deterrent or after-the-fact security devices for investigative purposes The Hanwha Techwin cameras are used as deterrent or after-the-fact security devices for investigative purposes. This means that Olymbec relies heavily on the quality of the video feed. To capture the best possible video, Olymbec decided to go with multi-sensor, multi-directional cameras, which are deployed across the company’s properties allowing them to cover a very wide area with just a single device. The multi-sensor cameras also work very well when the time comes to pull the video footage for investigation. This is especially helpful because Olymbec’s security department receives video requests from law enforcement at least 4-5 times a month. Reliable and flexible video security system “Using our new security system, we are able to ensure the integrity of our video evidence. This is important when local law enforcement asks us for footage to help with an investigation,” said Jack Ross, Chief Technology Officer (CTO) at Olymbec USA & Canada. The company, Olymbec has stated that they remain enthusiastic about their decision to install more number of Hanwha Techwin cameras across their various properties in the US and Canada. “It was important for us to choose a platform that is both complex enough to meet our needs and reliable enough to set up and simply let run. When it comes to reliability, as well as flexibility and ease-of-use, I think Hanwha Techwin really shines,” concludes Jack Ross.
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
Security monitoring system: Manufacturers & Suppliers
- Dahua Technology Security monitoring system
- Vicon Security monitoring system
- Bolide Security monitoring system
- Hikvision Security monitoring system
- Seagate Security monitoring system
- BCDVideo Security monitoring system
- MobileView Security monitoring system
- LILIN Security monitoring system
- Pelco Security monitoring system
- Hanwha Techwin Security monitoring system
- Arecont Vision Security monitoring system
- Vanderbilt Security monitoring system
- TESA Security monitoring system
- CEM Security monitoring system
- VIVOTEK Security monitoring system
- Sony Security monitoring system
- DSC Security monitoring system
- OPTEX Security monitoring system
- Parabit Security monitoring system
- MOBOTIX Security monitoring system