Network / IP security

HID Global, globally renowned provider of trusted identity solutions, has announced that it has expanded its digital certificate family to offer an Extended Validation (EV) Code Signing (EV CS) certificate that protects software from tampering and forgery. Customers who download software that has been digitally signed with the IdenTrust TrustID EV CS certificates can identify the source and launch its applications or other code without receiving an ‘Unknown Publisher’ warning from the widely used Microsoft anti-phishing and anti-malware application filter. Digital certificate authority “We have brought our expertise as the world’s most trusted digital certificate authority to the challenge of securing software code in today’s increasingly vulnerable digital world,” said Vishvas Patel, vice president and chief architect with HID Global, Identity and Access Management. IdenTrust code signing certificate identifies a software publisher at the highest level of assurance specified in industry standards" He adds, “Our IdenTrust code signing certificate identifies a software publisher at the highest level of assurance specified in industry standards and can be used to verify that desktop and mobile applications, firmware, drivers or other software code are being sent from an authenticated source and have not been altered by unauthorised parties.” TrustID EV CS digital certificate Each TrustID EV CS digital certificate is issued into a FIPS 140-2 Level 2-compliant HID Crescendo smartcard or USB Token that ensures publishers can only access it through a two-factor authentication process. This also protects the private key from being exported, which provides additional assurance about who published the software code and eliminates the risk of tampering or unauthorised updates to the published software. A free HID Global Timestamp Authority service further enhances the IdenTrust TrustID EV CS certificate offering by adding long-term validation of the digital signature’s integrity as well as non-repudiation even after the IdenTrust TrustID EV CS certificate has expired or been revoked. Microsoft Smartscreen Application Reputation filtering system HID IdenTrust TrustID EV CS certificates are only issued after a strict vetting and authentication process that instantly gives a software publisher a trusted reputation as defined by the Microsoft Smartscreen Application Reputation filtering system. The process of establishing this reputation can take much longer when code is not signed with an EV CS certificate. Until the reputation is established, the filtering system will continue to flag an application as a potential source of malware infections the first time that customers launch it. The IdenTrust TrustID EV CS digital certificates are available now.

Senstar, a provider of video management and perimeter intrusion detection solutions, is pleased to announce the release of Senstar Symphony 7.3. The award-winning Symphony delivers an all-in-one solution for video, security, and information management. Symphony works with cameras from all major manufacturers, scales to deployments of any size, and is easy to use and configure. With built-in support for video analytics, perimeter intrusion detection sensors, and access control, Symphony is a highly versatile and cost-effective video surveillance platform. "With Symphony 7.3, Senstar is building on the software’s success as a premier platform allowing businesses to aggregate data into actionable information," said Product Manager Andrew Smedley. Better user experience Symphony Windows® client optimised for high resolution displays including 4K 40% improved response time to display live video 50% improved video switching time Improved alarm notification Face Recognition updated with intelligent real-time algorithms to enhance accuracy and security Automatic License Plate Recognition updated to improve accuracy in busy and/or noisy scenes Left and Removed Item Detection updated to improve accuracy in scenes with fluctuating or reflected lighting Expanded bi-directional integrations Rule engine can be configured to conditionally trigger outputs in Senstar perimeter intrusion detection products, such as controlling Senstar LM100 lighting intensity Rule engine can be configured to conditionally trigger actions, such as locking or unlocking a door in Symphony Access Control Senstar Symphony 7.3 is available worldwide in Arabic, Chinese (Simplified), English, French, German, Portuguese, Spanish and Turkish. Senstar hardware appliances, such as the R-Series Network Video Recorder, can be upgraded to the latest version with a valid maintenance agreement.

Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence solutions, has announced its attendance at International Security Expo (ISE), taking place at Olympia, London from 3 - 4 December 2019. Genetec security solutions at ISE  Genetec, recognised as a renowned international vendor of Video Management Systems (VMS), will be demonstrating its wide array of tools that enable government, law enforcement, CNI, transportation providers and large enterprises to enhance their security and operations with resilient and connected systems. The stand will be interactive; including two demonstration stations, a video wall and a dedicated access control installation, ensuring end-users can get a true feel for the solution and their capabilities. Representatives from Genetec will be on hand to explain the potential to integrate best-of-breed cameras, readers, sensors and analytics to meet each user’s specific requirements. High level security solutions “High level security depends on effective collaboration between many different stakeholders across both the public and private sector,” said Paul Dodds, Genetec Country Manager for UK & Ireland. “International Security Expo is a fantastic platform that ensures we can get closer to these end-users and outline the role our technology plays in building these bridges and meeting their needs.”  Genetec will be exhibiting on Stand #H61 at the International Security Expo 2019 in London, United Kingdom.

The technology partnership established between BlueBox Video and Hanwha Techwin means that images captured by Wisenet Full HD, ultra-high definition 4K and 360 degree fisheye cameras can now be cost effectively displayed on and across a video wall, as well as on a desk top PC monitor. The successful integration of Wisenet WAVE Video Management Software (VMS) with professional grade video wall controllers manufactured by BlueBox provides an affordable control room solution for a wide range of applications including education campuses, hospitality, transport and construction, as well as emergency services. Multi camera video surveillance system We have worked closely with the BlueBox technical team to develop a simple Wisenet WAVE accelerated plugin BlueBox Video wall controllers are specifically designed to meet high performance demands of a multi camera video surveillance system. Utilising low power high-density processing, the controllers are able to accelerate the decoding of H264, H265, MJPEG and MPEG2 compression releasing traditional CPU methods for any further encoded formats. With three appliances in the BlueBox range, control rooms have the option to choose video wall configurations in either True and Ultra High Definition output models. Setup is made easy with the help of an installation wizard. The 2u and 3u rack mounted form factors minimise appliance footprint, whilst total cost of ownership is further reduced through typical power consumption of around 120 watts.  Affordable video wall solution “After an extensive evaluation of the BlueBox controllers testing process, our product management were able to conclude that we could confidently recommend them to system integrators who are looking to supply control rooms with a robust and affordable video wall solution,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “As a result, we have worked closely with the BlueBox technical team to develop a simple Wisenet WAVE accelerated plugin which ensures transparent interaction between our VMS and the video wall controllers.” Richard Lince of BlueBox Video comments, “After 25 years in the video wall industry we’re unaware of a more powerful, affordable and simplified surveillance solution. Through the client WAVE application, operators can directly control video streams, fisheye de-warping parameters and archived video content in real-time across the entire video wall.”

MOBOTIX, the manufacturer of premium-quality and secure IP video systems, will showcase its latest advancements in Internet of Things (IoT) video surveillance technology at ISC East from November 20-21, at the Javits Center in New York (Booth #760). Furthering its mission to go ‘Beyond Human Vision,’ MOBOTIX will be showcasing the new MOBOTIX 7 Platform and the award-winning M73 camera that uses it, along with the company’s flagship Mx6 IoT series and MOVE line. Artificial intelligence and deep learning MOBOTIX will preview its latest video surveillance solutions, including the 2019 IoT Integration Award winning M73 camera. The M73 IoT camera features high-octane processer technology, combining three separate image and environmental sensors with AI-based analytics for unparalleled performance. The Mx6 line provides intelligence at the edge with video analytics and programmable logic Additionally, MOBOTIX will highlight the new MOBOTIX 7 Platform. The MOBOTIX 7 open solution platform comes with pre-installed applications supported by artificial intelligence and deep learning, covering a wide range of vertical-deployment needs. MOBOTIX will display the flagship Mx6 IoT camera line, featuring cutting-edge 6MP moonlight sensor technology for brilliant images. The Mx6 line provides intelligence at the edge with video analytics and programmable logic and can be easily integrated into existing infrastructure, thanks to a decentralised architecture. Enabling seamless integration MOBOTIX will also showcase the MOBOTIX MOVE line, featuring enhanced infrared technology and pan-tilt-zoom functionality. Both product lines are embedded with MOBOTIX’s layered cybersecurity protocols and support ONVIF standards to enable seamless integration into third-party systems. “We are excited to introduce our latest innovations in intelligent video solutions at this year’s ISC East,” said Joseph Byron, Vice President: America’s MOBOTIX. “We look forward to sharing our new MOBOTIX 7 platform and M73 camera, highlighting the nearly endless customisable solutions this new system can offer our customers.” All MOBOTIX solutions are manufactured and hand-tested in Germany, featuring low failure rates and exceeding product warranty standards.

Redvision’s all-new, analogue X-SERIES, rugged dome uses Sony’s next-generation, 2MP, STARVIS sensor. It directly replaces the previous RVX30 analogue model and will be available to order under the same model number from November. “Many security-integrators consider Redvision’s X-SERIES™ to be the industry benchmark, rugged dome camera,” explained Paul Hucker, Director of Redvision. “With several analogue components being phased out by suppliers, we were under pressure to use a low-end camera solution in the RVX30 to maintain supply. Instead of compromising, we collaborated with Sony to use their STARVIS camera block; widely regarded as the best performing block on the market. Configured as a dome or PTZ An optically correct, flat window protects the camera, without compromising image quality" "Although this left us with a gap in supply, we felt it was a better option than compromising the quality of our brand. Installers will be impressed with the performance of the new RVX30. It has exceptional low-light capability, at 0.01 Lux in colour and 0.0015 Lux at night in mono, with an illumination distance of 150m using Infra-Red and 120m with white light. Like all X-SERIES™ cameras, it can be configured as a dome or PTZ using its removable cover, depending on bracket selection." "An optically correct, flat window protects the camera, without compromising image quality. An optional, silicone, long-life wiper removes rain and surface water, for optimal visibility in outdoor and challenging conditions.” Multiple alarm options The RVX30 series has 100 programmable pre-sets, 8 tours, 24 programmable privacy zones and multiple alarm options. Advanced pre-set and tour technology ensures the camera reaches pre-set positions correctly focused, with ideal light settings, following an alarm or during a tour. The RVX30 has an operating temperature range of -25º up to +60ºC. Mount options include pedestal, swan, wall and pendant, to suit all applications. The camera is marine plated before being finished in light grey or black as standard, or to order in any RAL colour. The X-SERIES is successfully used in many applications including public space, local authority, hazardous, marine, defence, high security, town centre and rapid deployment systems.

The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be  highly functional, flexible, and convenient for organisations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The role of the cloud The cloud has proven to be a highly functional, flexible, and convenient method for organisations to leverage as part of their strategies to protect and modernise their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalising on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.

Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.

Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.

There is a growing trend towards more outsourcing of the monitoring function among security companies. Technology developments are accelerating and increasing the need for monitoring companies to invest. The barriers to entry are higher than ever. These are some of the trends covered in a discussion at Securing New Ground 2019 titled ‘Monitoring: New Models and New Monetisation Strategies’. A panel of monitoring company executives addressed topics centered on how the industry is changing and evolving. New entrants in the monitoring space New entrants in the monitoring space face barriers to entry, in particular the need for more investment"“New entrants in the monitoring space face barriers to entry, in particular the need for more investment in infrastructure and expertise,” said Spencer Moore, Vice President of Sales and Marketing, Rapid Response Monitoring. ”Because of the expense of new technologies, more full-service monitoring companies are outsourcing the monitoring function to existing wholesale monitoring companies.” “The cost of entry has gone up, and companies are trying to preserve capital,” agreed Jim McMullen, President/COO at COPS Monitoring. “Larger companies are realising wholesale monitoring does a better job from a customer service viewpoint. We are more focused on monitoring and the quality of service. It takes a lot of money to keep up with the cyber world,” added McMullen. Wholesale monitoring companies Wholesale monitoring companies are finding that they need petabytes of storage space, among other expensive requirements. “The trend is toward technology evolving quicker, and that often requires investment and training in a monitoring center,” said Daniel Oppenheim, CEO of Affiliated Monitoring. “Because trying out new technology is so important, wholesale monitoring centers often find that they serve as a ‘laboratory’ to experiment with newer technologies. Limited trials often expand later to broader outsourcing of a company’s monitoring services”, said Oppenheim. Automated Secure Alarm Protocol “What people miss out on is that monitoring is quite complex, and there are specialised services and skillsets, and barriers to entry from a regulatory perspective,” said Moore. Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service. The national service saves time, improves accuracy and increases efficiency in communications between monitoring centers and public safety answering points (PSAPs). The service uses the Automated Secure Alarm Protocol (ASAP). Public Safety Answering Points Up to 60 PSAPS have joined the programme, although the low number is misleading, given that a single PSAP could represent the ‘City of Houston’. (There are an estimated 6,000 total PSAPs nationwide). It has taken six to eight years to develop the program from its genesis to where it is today, when more participation is finally creating a critical mass. Technology is fundamentally changing monitoring companies. “We used to be a services company powered by a little bit of technology, but we’re now moving toward a technology services company,” said Moore. Critical ‘filtering service’ Monitoring provides a critical ‘filtering service’ between public requests for emergency service and those tasked with providing the services. In effect, monitoring centers work with manufacturers to make them more resilient to false alarms. Monitoring companies also provide a human touch in a time of need, and emotional empathy. Today, emergency information is being transmitted to PSAPs electronically, which saves time and money. The current low-taxation environment means there are fewer resources for municipal governments, so cost savings make a difference. Monitoring, a specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset. Regulation, and the need for increasing investment, is driving consolidation. “With a decreasing number of monitoring companies, there are fewer customers for software developers and other tools. Less outside innovation makes it more likely monitoring centers will have to ‘go it alone’ and develop software and other tools internally,” said Oppenheim. Importance of monitoring systems “In effect, consolidation will serve to limit technology choices, and to increase the need to in-source a lot of expertise”, agrees Moore. Tying monitoring systems into other software systems is another continuing challenge. “People want our system tied into their system,” said McMullen. “I have two people who focus full time to tie our systems into other systems. There will be more computers talking to computers.”

The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.

Honeywell Commercial Security is among the companies working to develop security systems that are more proactive than reactive. “Our biggest opportunity moving forward is the ability to have security solutions that do a better job of detecting and predicting threats,” says Tim Baker, Global Marketing Director, Honeywell Commercial Security. Greater use of analytics and intelligence can reduce human error and simplify processes by providing a more unified view for greater situational awareness. Artificial intelligence and deep learning “We’re reaching a maturity level in terms of algorithms and hardware to drive new capabilities in a cost-effective way,” he says. Baker sees a continuing interest in artificial intelligence (AI) and deep learning in the physical security market, used in video analytics and also for intrusion and access control. "We have challenged ourselves to move from reactive solutions to develop a set of proactive solutions that determine potential security threats before they happen,” he says. An overarching theme is the need to focus operator attention on “what matters” rather than requiring operators to keep track of the growing number of sensors in newer systems. A remaining hurdle is to streamline the deployment of analytics systems, which can require expensive customisation during the commissioning phase.  Credential-enabled access control reader The reader can support any card format and also enables “frictionless” access control That’s where Honeywell is investing and focusing its attention, seeking when possible to “pre-teach” algorithms based on data gleaned from a large installed base. Fortunately, there will be plenty of data from a growing variety of sites to build from. Honeywell offers a full ecosystem built around enterprise security needs and a second ecosystem built around the needs of small- and medium-sized businesses (SMBs).  In the enterprise space, the trend is toward smarter edge devices, such as Honeywell’s OmniAssure Touch, a mobile credential-enabled access control reader. The reader can support any card format and also enables “frictionless” access control. A user can gain access by touching the reader, with no need to take his or her smart phone (which has the credential) out of their pocket. The reader is fully backwards compatible, which is a Honeywell hallmark. Honeywell’s OmniAssure Touch can support any card format and also enables “frictionless” access control. Designed to be cloud-enabled On the enterprise software side, Honeywell has invested in further development of their Pro-Watch access control system and MAXPRO VMS (video management system), tying them together into a single security console, along with intrusion and other systems such as human resources (HR) data. For the SMB market, Honeywell is building and expanding their MAXPRO Cloud system. As existing hardware has evolved to be cloud-enabled, the company has also been introducing new control products that are designed from the ground up to be cloud-enabled. Honeywell’s biggest vertical markets include banking, healthcare, gaming, energy infrastructure and airports The new MAXPRO Intrusion system, which can be configured over the cloud, will be introduced in the first quarter. MAXPRO Access, to be introduced in late November, can be deployed using an embedded web interface, a cloud interface, or as an on-premise solution. On the NVR side, an embedded NVR works alongside Honeywell’s new 30 Series video cameras, providing secure and encrypted end-to-end connection. Networked security system A challenge for Honeywell is to keep up with broader trends happening in the industry, whether geopolitical (e.g., relations between China and the United States) or regulatory such as General Data Protection Regulation (GDPR). Baker acknowledges an industry-wide increase in awareness about cyber security, driven largely by the enterprise market. IT departments are getting more involved in the purchasing decision; indeed, the chief information officer (CIO) is often the ultimate decision-maker. In response, Honeywell is emphasising “cyber security by design” from the beginning to the end of a project. Also, they are using white-hat hackers to test products before they are released into a live environment. “We are doing everything we can to make sure products are cyber secure,” says Baker. Honeywell’s biggest vertical markets include banking, pharmaceutical, healthcare, gaming, energy infrastructure and airports. NDAA-compliant video cameras Compliance is a common thread throughout the verticals. Honeywell sells to the government mostly in the access control and intrusion space and built around their Vindicator networked security system. (They also introduced the line of NDAA-compliant video cameras, made in Taiwan, at the recent GSX show.)

TCIEXPRESS, a customer-oriented, multi-technology transport system in the Indian and International markets, has announced using Matrix Time-Attendance solution for increasing productivity and streamlining salary processing. This high-tech transport system pursuit value-based policies to satisfy the aspirations of society, customers, vendors, employees, shareholders and the transport industry. Speed is the essence of all the services of TCIEXPRESS whether through land or air, anywhere in India and the world. TCIEXPRESS multi-technology transport system TCIEXPRESS is actively engaged at 500 locations across India. To manage entire attendance, diverse shifts and leave policies for the various locations and numerous workers at a central place was a very tedious task for them. Moreover, this leads to complex computation for salary based on the absent-present report. So, their requirement of timely and error-free payroll processing was arisen to improve overall productivity. Ultimately, they were facing challenges over various matters like manual paperwork, lack of productivity and discipline, remote access of all the locations for Time-Attendance and payment process. Matrix offered COSEC VYOM for people mobility management for TCIEXPRESS's 3000 employees at 500 locations COSEC VYOM cloud-based system After a comprehensive discussion regarding problems and requirements, Matrix has offered COSEC VYOM for people mobility management for their 3000 employees at 500 different locations. COSEC VYOM is a cloud-based Time-Attendance system that addresses solutions to the outlined issues of productivity and efficiency. It provides ubiquitous, cost-effective, secure and on-demand network access. Moreover, Matrix Time-Attendance solution is integrated with HR1 and HRMS software for easy salary processing and speedy HR process of TCIEXPRESS. COSEC VYOM cloud-enabled Time-Attendance system provides the following results - Quick salary processing Improves productivity Reduce paperwork Secure and on-demand network access Eliminates server cost, infrastructure cost, and maintenance cost Products Offered: COSEC DOOR FOT

Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, announces that Planet Fitness, with the help of their preferred system integrator Adirondack Direct, recently incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security but also improves operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. Intelligent motion detection Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the camera and Video Management Systems (VMS), but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center unified platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection. Providing bookmarks of recorded incidents A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Video surveillance management Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lightsCollins said Adirondack Direct has long recommended Security Center from Genetec for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgment-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behaviour. Anyone engaging in obnoxious behaviour will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it. Providing video evidence When a Lunk Alarm is pressed, Security Center creates a bookmark of the event Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate the use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Genetec video solution. When a Lunk Alarm is pressed, Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. Identifying areas of improvement The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Planet Fitness management can re-orient that employee on the proper policies and procedures Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can re-orient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. Losing sales opportunities “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.” A big question for Planet Fitness is have they been losing sales opportunities without realising it? A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check-in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Delivering a safe environment Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciated by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgment-free zone where people can do their own thing.”

Evelina London Children's Hospital has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. The DUOX 2 wire system functions perfectly using most types of cable Time and date stamping of visitors Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires system with aesthetically pleasing profiles and user-friendly features and functionality, the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.

STANLEY Security, one of the UK’s renowned security providers, has completed a major CCTV installation for Bridgnorth Aluminium Limited, the UK's only manufacturer of aluminium flat rolled products. At 27 hectares, Bridgnorth Aluminium’s site in Bridgnorth, Shropshire is extensive. It is home to a casthouse, rolling mill, two litho centres, a multi-slitting line and finishing lines. IP CCTV system The IP CCTV system is critical to our business in terms of health and safety of our employees and site security" The company had previously been using three separate CCTV systems, each covering different parts of this large site, one of which was over 15 years old, had very poor image quality and was starting to show signs of failure. Furthermore, none of the CCTV systems had any level of redundancy, so if one failed access to those particular cameras were lost, along with any recorded footage.  Steve Denton, IT Manager at Bridgnorth Aluminium, explains the decision to upgrade, stating “We needed to consolidate everything into one single CCTV system, including all of the cameras from the other three systems, and we needed to add a level of redundancy. The IP CCTV system is critical to our business in terms of health and safety of our employees and site security.” IP video surveillance Following detailed discussions with Bridgnorth Aluminium, STANLEY Security designed a new site wide IP based CCTV system, covering external areas and the perimeter of the site, along with internal areas including key indoor production spaces.  The system takes advantage of Bridgnorth Aluminium’s existing IP network which is deployed in most areas of the site, negating the need to install COAX cable. Opting for an IP-based CCTV system has also enabled Bridgnorth Aluminium to make use of newer technology with better quality images, which was the key. STANLEY 2MP bullet cameras and dome cameras The cameras feed is stored in two Milestone Husky M500 Advanced Network Video Recording hardware platforms The new IP CCTV system features STANLEY 2MP bullet cameras and dome cameras, including 360⁰ dome models. The cameras feed is stored in two Milestone Husky M500 Advanced Network Video Recording hardware platforms; one of which is used in case of redundancy.  Bridgnorth Aluminium is pleased with the new CCTV system as Steve Denton comments, “The image quality of the new system is streets ahead of the old system. The area of coverage is also far greater thanks to the addition of 180-degree wide angle and 360-degree cameras. The software is very easy to use and has some very useful features to aid with playback of recorded footage. The software has already helped us to retrieve footage that we would have had little chance of retrieving before.” Enhanced site security STANLEY Security has been working with Bridgnorth Aluminium since 2017 when it took over the support of the company’s existing CCTV systems. “The transition period had proved successful” states Steve, commenting on their decision to appoint STANLEY Security for this project. He adds, “The service from STANLEY has been excellent, our account manager Amber is one of a kind and always goes above and beyond for us to ensure that we receive the best service possible.”

Traka’s innovative key and equipment management solutions have been installed at a new national distribution centre for a top four UK supermarket. The new distribution centre, fulfils orders for the superstore’s chain across all channels, including wholesale, online and retail. On average, it deals with 2.4 million cases per week, which can grow to 3.1 million at peak periods. Biometric locker solutions To keep up with demands, our distribution centres are constantly growing and evolving" Traka’s intelligent key management and biometric locker solutions were installed to improve efficiency and reduce the risk of asset loss. The lockers also present instant access by authorised personnel to fault reporting and audit control capability. Speaking about the need for key management, a representative of the superstore chain said: “To keep up with demands, our distribution centres are constantly growing and evolving, driving new standards in design and use of technology to ensure our products get to our customers on time, in full.” Key and asset management “For the warehouse to operate at maximum capacity, we try to make it as simple as possible for authorised colleagues to gain total control of key and asset management, with full traceability at all times. Traka added value, not only in providing a solution to meet our current needs, but also a futureproof system with an opportunity to network and build, as our operation requirements continue to grow.” Three further locker systems with biometric access have been added to enhance security On site, Traka’s L-Touch key cabinets have been installed, which are specifically designed for larger organisations with a high key turnover. Three further locker systems with biometric access have been added to enhance security and ensure only authorised ‘finger print assigned’ personnel can operate assets at any given time. As with all Traka solutions, audit control capability across key cabinets and asset locker solutions presents instant traceability and reporting. Investigating networking opportunities to integrate Morrisons teams can also benefit from fault logging against items that have been returned with access rights restricted to prevent further damage, wasted time or injury until the issue is resolved. Steve Bumphrey, UK Sales Director added: “Being and maintaining a position as one of the top four retailers in the UK places an enormous responsibility on logistics teams to perform every minute of every day, with no margin for confusion or delay." "We saw first-hand the extent of the challenge and dedication to meet customer needs. As such, we installed systems that could make an instant difference and add value, with the ability to grow and meet ongoing requirements for long-term efficiency and productivity.” Whilst systems are currently installed on a standalone basis, the logistics team at the superstore is currently investigating networking opportunities to integrate Traka technology seamlessly into everyday operations, across the extensive site for the benefit of staff and visitors.

Body Worn Cameras (BWCs) are transforming policing and security around the globe, helping to create new connected officers who can stream video, access information and collaborate in real-time enabling them to operate safely and more efficiently in the field. Richie McBride, Managing Director of BWC experts Edesix, says "BWCs are now built for a connected world and are being used by officers on the front line to help prevent both criminal and anti-social behaviour when out on patrol.” Importance of body worn cameras in policing Innovative solutions driving creation of connected officers who can stream and access information in real-time He adds, "Technology has transformed policing and security in recent years. New innovative solutions have driven the creation of new connected officers who can stream, access information and collaborate in real-time. BWC captured footage not only provides greater transparency of interactions with the public, but also significantly increases early guilty pleas and saves officers valuable time as they often do not need to attend court”. Richie further said, "Police officers have always been connected, either to the public and communities they serve, or with their colleagues on the street and in the control room. They have shared information and generated insights to help address common problems and protect those with common vulnerabilities. However, digital technology has now enhanced these connections, enabling officers to feel more empowered, supported and secure." VideoBadges enhance police personnel VideoBadges have been utilised by police forces across the UK for some time now. Police forces, such as the Police Service of Northern Ireland (PSNI), have utilised our BWCs since 2016 to enhance the security of both officers and the general public, and to improve training and best practice. There are now 2,500 cameras being used by over 7,000 officers covering approximately 173,000 incidents each year in Northern Ireland. The BWCs are being utilised by Local Policing Teams, Neighbourhood Policing Teams, Tactical Support Groups, Roads Policing Units, Dog Section, District Support Teams and Armed Response Units. Importance of good video evidence Body Worn Video has the potential to improve the quality of evidence provided by police officers" PSNI Superintendent David Moore adds, "Video evidence puts the victims of crime first. The pilot of this technology in Foyle district demonstrated how Body Worn Video has the potential to improve the quality of evidence provided by police officers and thereby increase the number of offenders brought to justice. Video evidence provides a compelling account of events and enables the raw emotion and action from a scene to be replayed in the courts in a manner that could never be captured in a witness statement.” He adds, "It also supports accountability and transparency, both of which are key elements in increasing public confidence in policing. The introduction of this new technology is the latest example of our commitment to these principles as we continue to work together with the community to keep people safe." Head-mounted cameras Armed response and firearms teams are also being equipped with head-mounted cameras due to the fact that chest-mounted cameras could potentially obstruct an officer's view during firearms use. The Metropolitan Police recently began rolling-out 1000 head-mounted cameras, with West Yorkshire Police and North Wales Police following suit.

Video storage is an important – and expensive – aspect of almost any surveillance system. Higher camera counts equate to a need for more storage. New analytics systems make it easier for operators to manage video, but that video must be dependably stored and easy to access if and when it is needed. To keep up to date on the latest developments, we asked this week’s Expert Panel Roundtable: What’s new in video storage solutions?

Securing large campus environments can be particularly demanding and requires a range of technology solutions. In effect, a campus may represent a dozen or more individual facilities to be secured, in addition to protecting the overall environment. Seeking more insight into the number and variety of needs of securing a campus, we asked this week’s Expert Panel Roundtable: What are the security challenges of protecting large campus environments?

Along with the integration of security and other systems in an enterprise environment comes a need to centralise monitoring and control of the unified network. A control room is at the center of managing integrated systems, providing the focal point to collect information from a variety of sensors, analyse the data, and then respond appropriately. The technologies that drive these functions are changing and evolving, thus increasing the efficiency and efficacy of systems. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?