Electronic door locks
ProdataKey (PDK), manufacturer of the cloud access control platform built for mobile, announced that its revolutionary “touch io” Bluetooth reader is now shipping. When installed as part of a pdk io access control system, the new readers allow users who have installed a mobile credential on their smart phone to enter a controlled door by simply touching their hand to the reader, making it the most convenient mobile solution on the market. There’s no need to unlock the smartpho...
MedixSafe, a pioneer in the access control cabinet market, announces that its Key Access Ready Enclosure (KARE) key control cabinets are now available with Bluetooth format card readers. This wireless technology enables users to access their KARE cabinets using their mobile devices as their access credential, while still offering the high level of security synonymous with MedixSafe’s solutions. Polymer swing handle lock Each key tag easily snaps open so that names and/or numbers of keys...
SALTO Systems, a manufacturer of electronic access control solutions, appoints Colin DePree as Residential Business Leader. Based in Minneapolis, Colin oversees the commercialisation of the Danalock product line in North America. Danalock smart locks are simple in appearance and are easy to install yet offer the sophisticated security today’s smart homes require. Home automation and security sales management He reports to Bill Wood, President of SALTO Systems North America. “Colin...
LenelS2, a provider of advanced security systems, introduces OnGuard version 7.6, its latest enterprise security management system that offers rich feature and operability enhancements to its access control platform, while also extending its cloud compatibility, integration capabilities and convenience. LenelS2 is a part of Carrier, a global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. “With th...
Security expert Abloy UK announces that its PL330 padlock has achieved the highest possible rating during testing to simulate a criminal attack, making it one of the most resilient and dependable padlocks on the market. The PL330 extends Abloy’s padlock range to achieve LPS 1654 The padlock achieved a 1+ rating from the Loss Prevention Certification Board (LPCB) against standard LPS 1654, which focuses on the time taken to compromise a padlock and gain access to the asset or object it is...
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how indust...
At the ISC East 2019 event at Jacob Javits Center in New York City, Morse Watchmans (ISC East booth #847) is showcasing its KeyWatcher Touch key management solutions that protect important keys and physical assets, resulting in reduced downtime, fewer losses, and improved accountability. Also featured is their latest addition, KeyWatcher Fleet which is proven to optimise fleet utilisation and longevity through key control. “Morse Watchmans has multiple decades of experience in delivering proven key management systems with extensive audit capabilities,” said Joe Granitto, COO, Morse Watchmans. “KeyWatcher Touch and KeyWatcher Fleet make it easier than ever to protect valuable investments and to streamline key management.” KeyWatcher Touch key management system Morse Watchmans’ KeyWatcher Touch key management system features a 7” touchscreen with an easy-to-use interface Morse Watchmans’ KeyWatcher Touch key management system features a 7” touchscreen with an easy-to-use interface and patented SmartKey system with KeyAnywhere technology to make it simple to withdraw and return a key securely to any key cabinet in an enterprise. KeyWatcher Touch also offers the convenience of scheduled PDF reports that are emailed to authorised recipients. Email delivery of customised or standard reports can be scheduled for any frequency or specific time, or they can be accessed using the Morse Watchmans smartphone app. KeyWatcher Fleet management solution System administrators have access to view or run reports as needed. The system also enables security management to notify a user via email when a key becomes overdue. Built on proven KeyWatcher Touch hardware, KeyWatcher Fleet is the only key control system with software designed specifically for fleet management. A dashboard displays vehicle use, bookings, status, and more. Administrators can generate quick and customisable reports to gain actionable insight on fleet utilisation and operations. Morse Watchmans Smarts Morse Watchmans Smarts lets administrators create policies to enable automatic vehicle allocation. Vehicles can be assigned by lowest mileage, most fuel, priority and more. Drivers can be notified automatically via email or text if a specific vehicle is not available, and unique pin codes or optional card or fingerprint readers provide strong key/vehicle management.
Sielox LLC is showcasing its latest innovations for access control and emergency notification and response here at ISC East in booth 639. The company’s layered security solutions address the challenges and complexities of providing a balanced combination of features and configurations to best accommodate each individual user’s specific application and need. Layered access control solutions on display Featured solutions on display include: new integrations with Allegion Over Network Reprogramming for networked Schlage locks and Von Duprin products, and WiFi control of Schlage NDE and LE locks; new integrations with Aperio wireless lock technology from ASSA ABLOY that enables use with extensive locking hardware from ASSA ABLOY Group brands; the enhanced Pinnacle v.10.4 Access Control Solution; and the company’s highly touted CLASS Crisis Lockdown Alert Status System. Sielox layered security solutions address the numerous challenges associated with evolving industry needs" “Sielox layered security solutions address the numerous challenges associated with evolving industry needs and the technologies designed to accommodate them,” said Karen Evans, President, Sielox. “By enabling different aspects of different systems to be implemented when and where they are most needed, Sielox provides security professionals with a new degree of versatility without compromising performance.” Aperio wireless tech integration Sielox recently integrated the Aperio wireless lock technology from ASSA ABLOY with their Pinnacle access control software, 1700 Intelligent Controller, and their CLASS (Crisis Lockdown Alert Status System). Together, these integrated systems provide field-proven, cost-effective, scalable management and control capabilities for safety and security systems. Aperio works with extensive locking hardware options from ASSA ABLOY Group brands, delivering flexibility while simplifying installation and reducing costs. Sielox is showcasing a new integration for Allegion solutions that provide users and integrators with unprecedented time and cost savings. The new first-to-market integration with networked Schlage locks and Von Duprin devices provides new Over Network Reprogramming (ONR) firmware updates via Sielox’s popular 1700 Controller, eliminating the need for technicians to upgrade individual locks on a door-by-door and site-by-site basis. Sargent IN100 Aperio wireless locks Additionally, Sielox is displaying a new integration with its flagship Pinnacle Access Control Platform, 1700 Intelligent Controller and the ASSA ABLOY Sargent IN100 Aperio wireless lock providing real-time, online door control and management, dramatically reducing installation costs. In addition to the new integrations with Allegion and ASSA ABLOY, the recently released Pinnacle v.10.4 Access Control Platform offers a host of new features including: Transport Layer Security (TLS 1.2) that establishes an encrypted communication path between two applications, ‘wrapping’ the entire application protocol inside the secure link; and Pinnacle LDAP Sync Service (Lightweight Directory Access Protocol), that simplifies administration by dynamically importing and verifying user and cardholder data through data synchronisation. Sielox CLASS Emergency Notification and Response Solution Also on display, the Sielox CLASS Emergency Notification and Response Solution Also on display, the Sielox CLASS (Crisis Lockdown Alert Status System) Emergency Notification and Response Solution that provides vital emergency status details to responders so they can best manage events. Administrators or any designated initiator can issue an emergency alert to notify responders of conditions in real time while communicating status via one of five programmable color-coded alert levels. Two-way communications Occupants within a facility can then report status at their specific location enabling responders to view detailed facility maps with compiled room-by-room colour-coded conditions that update in real time as the situation evolves. A chat feature enables two-way communications between occupants and first responders to exchange detailed information or instructions. CLASS can also issue messages with response instructions specific to each alert level via email or text, and override any PC on the network to ensure the highest visibility of alert status.
ASSA ABLOY has signed an agreement to acquire AM Group, an Australian industrial door company within entrance automation. "I am very pleased to welcome AM Group and their employees into the ASSA ABLOY Group. I welcome this complementary addition to our business, specialising in innovative entrance automation,” says Nico Delvaux, President and CEO of ASSA ABLOY. Rolling steel doors and bi-fold doors “AM Group complements both our product offering and our geographic coverage in Australia. By adding their strong product portfolio, which includes rolling steel doors and bi-fold doors, to ASSA ABLOY’s commercial network, technologies and competences, we will continue our successful journey,” says Mogens Jensen, Executive Vice President of ASSA ABLOY and Head of Entrance Systems Division. AM Group was founded in Australia in 1923 and has 425 employees. The head office is located in Sydney, Australia. Sales for 2019 are expected to reach about AUD 120 million (approx. SEK 800 million) with a good EBIT margin and the acquisition will be accretive to EPS from the start. The acquisition is subject to regulatory approval and customary closing conditions and is expected to close during the first quarter of 2020.
All retail outlets have doors off their shop floor where the public should not go. Yet managing keys creates a distracting staff workload. A bulky mechanical PIN lock ruins the aesthetics of the shop. In a small retail space, electronic access control could be overkill. Now, the Code Handle battery-operated digital lock secures the door with a slim-line handle. Code Handle digital lock Shop owners can ensure thieves won’t be tempted to enter a room where valuable stock is held with only a simple door lock on the handle. Yet with Code Handle, shop owners can install an attractive, secure product that helps keep thieves out. Code Handle is a locking handle with a built-in PIN keypad that adds reliable electronic security to any interior door Code Handle is a locking handle with a built-in PIN keypad. It adds reliable electronic security to almost any interior door, with no unsightly push-button unit. To lock a door facing a public space, Code Handle does it subtly, simply and with no hassle. Automatic locking solution Code Handle is easy for shop staff to operate, they can set a private Master Code and issue up to 9 different user PINs (4–6 digits). Employees and authorised visitors such as cleaners press their code on the handle’s keypad and the door unlocks. Close the door and the Code Handle locks automatically. When an employee moves on, shop owners can cancel their PIN in seconds without removing the handle and issue a different one. If there is an access control or alarm system protecting the main entrance, a Code Handle works neatly alongside it without complicated connections or additional cabling. Door handles ASSA ABLOY’s advanced industrial design has created a Code Handle that is slim, sleek and attractive. It looks just like any stylish door handle: so doesn’t stand out when customer walk by. ASSA ABLOY’s advanced industrial design has created a Code Handle that is slim, sleek and attractive Installation is easy, with no wiring or specialist tools. Two screws attach Code Handle to almost any interior door up to 80mm thick, in left- or right-hand versions. Owners don’t even need to change the existing door cylinder. Two standard CR2 batteries slot inside and typically last for 30,000 lock/unlock cycles before replacement. An LED indicator tells you when. Fire and safety certified Code Handle is tested for at least 100,000 operations throughout its life, as well as fire certified (EN 1363). Once installed, it allows free and easy exit from the inside. Automated locking means users don’t even lock up behind. To keep a door unlocked, after entering the PIN, temporarily hold Code Handle down for 5 seconds. Owners can disable the auto-locking feature, if they choose. Like every Code handle function, it’s user-friendly and secure. Whether one owns, manages or offers security services to a shop, outlet store, petrol station or car dealership, Code Handle is a convenient, low-cost security solution. It locks stock rooms, staff toilets and offices facing onto any space where the public is free to roam.
Under the headline “Start-up since 1919”, EVVA presented the company to journalists from eight countries at a two-day international media event from 13 to 14 November 2019. True to EVVA's innovative spirit, the event started with a start-up tour of Vienna. On the second day, the media representatives were able to participate in an exclusive press conference and tour of the Wienerberg facility where they were given personal insights into the site and a current outlook on future challenges and new opportunities - keyword ‘digitalisation’. In the conference, Stefan Ehrlich-Adám, CEO of the EVVA Group, Michael Kiel, Group Division Executive of Operations and Johann Notbauer, Group Division Executive of Market Innovation and Technology reported on the most important milestones since EVVA was founded 100 years ago. In addition to this, they presented upcoming product and manufacturing innovations and gave an outlook on the future of security technology. Mechanical locking systems Having witnessed constant innovation since its foundation in 1919, the internationally renowned and recognised supplier of high-quality security systems has been successfully combining tradition with innovation for 100 years, making it one of the world’s leading manufacturers of mechanical and electronic locking systems. Stefan Ehrlich-Adám, CEO of the EVVA Group, gave an outline of the company, “Since the company was founded as the ‘Invention, Experimentation and Application Institute’, it has been defined by courageous and forward-looking entrepreneurship and the pursuit of innovation”. EVVA's innovative strength is visible in the invention and patenting of the GPI and MCS mechanical systems A successful example of EVVA's innovative strength - and at the same time an important milestone in the company's expansion - was the invention and patenting of the GPI and MCS mechanical systems, which are still important today, four decades ago. But the permanent further development also continues for the mechanical locking systems. “As patents expire after 20 years, we need to continually develop mechanical locking systems and come up with new ideas.” EHRLICH-ADÁM explains. Electronic locking systems The cultivation with in-house electronic locking systems division on the European market demonstrates EVVA's pioneering spirit. In the 1970s, the Viennese family-owned company EVVA was considered to be the world’s first company in the industry to use computer programs to calculate and control the most complex master key systems. Meanwhile, Xesar and AirKey are well-established on the market and they are a unique solution for the challenges of global megatrends in the security industry. “We had a head start with our in-house development when electronic locking systems were introduced about 25 years ago. And from the very beginning, we had important expertise in the area of mechanical locking systems and to this day we are constantly striving to complement this as well as possible with electronic access control systems. The combination of mechanical locking systems and electronic access control systems is the technically sensible response to the specific security and organisational needs”, said Ehrlich-Adám. In-house research and development We aspire to invent and develop durable, very high-quality products in-house; therefore we have an in-house research and development department, which has grown substantially in recent years. “The engineering is done by us and we decide on the product concept. We know the market, the customers and know which solutions the operators expect”, explained Ehrlich-Adám. EVVA employs around 460 people at the main production facility in Vienna and has rapidly increased its workforce, particularly in the area of electronic systems and software, coupled with ongoing investments in machinery. For EVVA, the transition from mechanical systems to mechatronic systems ultimately means an increased need for technicians and software engineers. “Going forward, we will also invest in staff who are able to assist with installations”, Ehrlich-Adám explained. In addition to securing and creating jobs, the Viennese family-owned company is also pursuing a targeted CSR strategy at the site, which is being implemented through the Clean Production Approach. The proportion of clean production is currently at 60%. EVVA locking systems EVVA locking systems have been installed throughout the world, for instance, on the Queen Mary ocean liner In addition to the main site in Vienna, there are now a total of ten subsidiaries throughout Europe and a network of already over 1,000 electronic and other mechanical locking system sales partners. These are an important factor in our further expansion and international success. Interesting target markets include Southeast Asia and Australia. EVVA locking systems have been installed throughout the world, for instance, on the Queen Mary ocean liner, in Copenhagen's opera theatre, the new Juventus Stadium in Turin, as well as St. Stephen's Cathedral in Vienna. “Our well-developed sales network is one of our greatest strengths. Our core competencies include the project planning, calculation and realisation of large systems,“ Ehrlich-Adám said. Industry 4.0 and excellence In the second part of the conference, Michael Kiel, Head of Operations, outlined EVVA's status and its plans in the area of Industry 4.0. “EVVA does not see Industry 4.0 as just digitalisation, but also a variety of opportunities for its own development of excellence. We have defined four development focus areas for our claim to excellence associated with Industry 4.0: Digitalisation; Automation, Site development Collaborations. Our highest priority has always been, and will continue to be, to bring “the people” with us, through the relevant qualification measures and participation in projects”, Kiel explained. Digitalisation A flagship tool for ‘lived digitalisation’ is EVVA’s Order Fulfillment Tool, which was developed in-house. It provides order support by showing the current status of orders. With the Next Generation Cross Link Production (Xpro) project, EVVA is pursuing several goals: On the one hand, the goal is to create a blueprint for a flexible manufacturing system. To achieve this, in collaboration with TU Vienna, EVVA ‘digitally upgraded’ a machine, adding collaborative robotics to it. On the other hand, we are also accelerating digitalisation in the sense of going “paperless” with drawingless Computer Aided Manufacturing (CAM), which is already in use as a prototype. Automation For EVVA, the mid-term goal is to use ‘digital twins’ to create fully digital models of production to plan and optimise processesFor EVVA, the mid-term goal is ultimately to use ‘digital twins’ to create fully digital models of production to plan and optimise processes and procedures. To achieve this, a digital production plan with simulation and optimisation will be implemented by 2020, as part of the AutProSim research project with the Fraunhofer Institute. “By 2023, EVVA will invest a volume of 20 million euros in shaping the development of excellence, of which two thirds will be spent on high-quality automation solutions”, Kiel explained, adding “We will particularly drive forward new technologies for 3D printing of plastic parts for machine construction and image processing for testing scenarios that are integration into the automation line.” Collaborative robots But EVVA is also increasingly using collaborative robots (cobots) to support employees in simple, monotonous tasks, such as sorting. “Using automation, we can bring certain tasks and consequently orders from low-wage countries back to the Wienerberg facility. Apart from reducing errors and raising the qualification level, cobots will allow EVVA to increase its competitiveness”, Group Division Executive Michael Kiel explained. On the topic of site development, Kiel explained why Industry 4.0 is connected to internationalisation. “As part of our Powerplant Strategy with satellite sites, in the future the three sites of Vienna, Tišnov and Krefeld will become a Powerplant, meaning that they will be production units for the manufacturing of components and automated assembly. In turn, the satellite sites will consist of eight Europe-wide distribution sites for manual assembly of smaller production batches.” By 2023, EVVA plans to have established all Powerplants and satellite sites as a unified process chain. Collaborations EVVA is a co-partner of the Austrian Center for Digital Production on research of end-to-end digitalisation Finally, Kiel outlined the various research collaborations as the fourth development focus area on the path to excellence. For instance, we have worked together with TU Vienna on feasibility studies on the possible ways in which cobots can be used or machine-to-machine communication solutions in production. EVVA and the Fraunhofer Institute are The University of Vienna, in turn, is supporting EVVA in the development and expansion of the centurio.work production platform. Furthermore, EVVA is a co-partner of the Austrian Center for Digital Production (CDP), where, among other things, we are researching end-to-end digitalisation from order placement through to production and delivery. A look into the future “For EVVA, however, the aim of excellence development is not just about continuous development, but about regularly determining our position. For example, next year, EVVA will face the industry benchmark, “Fabrik 2020 – die beste Produktion Österreichs” (Factory 2020 – Austria’s best production),” Kiel concluded. Finally, Johann Notbauer, Group Division Executive of Market Innovation and Technology reported on trends and developments, also based on recent impressions in Silicon Valley at ARM and Microsoft. In his view, the possible scenarios are based on two future technologies: 1. Artificial intelligence (AI) and machine learning, linked to 2. Connectivity. Both topics are also linked to the disruptive changes for the security technology sector. Machine learning According to Notbauer, machine learning will be disruptive, as machines in the future will be “intelligent” – and therefore the processing and evaluation of the continually calculated data will be done by the machines themselves. Various other possible applications arise from linking digital data with physical data. Digital data is generated through the various touchpoints; physical data refers to diverse sensory data. In the future, we will be able to gain an even greater understanding of how end components and entire systems are used by combining these different forms of data in a targeted way. Intelligent systems The calculated algorithm would be able to recognise when and for which component a battery failure will occur" Notbauer described an application example “For instance, for a Xesar system it will be possible in the future for all ‘intelligent’ components to continually measure their own voltage curve and this data could then be centrally evaluated in a ‘neural’ network.” “The calculated algorithm would be able to recognise when and for which component a battery failure will occur. In turn, this optimises the sustainability and maintenance costs of the system and gives the sales department valuable information for a required modernisation of the whole system. The added value and benefit for the customer consists is in “predictive maintenance”, i.e. failure-free operation linked to cost-optimised maintenance”, explained Notbauer. Connectivity The second biggest driver of innovation is connectivity, as a result of the many new opportunities that the game changing 5G has opened up. “5G makes it possible for us to connect production machines directly to the cloud. There is no longer any need for a local programmable logic controller, which is time-consuming to program. This takes place in a central cloud – quickly set up and quickly changed if products or the market demand changes,” explained Notbauer. This trend is called ‘access as a service’. However, despite machine learning and 5G - EVVA will continue to drive forward innovations in mechanical locking systems, in addition to the benefits of new Technologies as there is still a mechanical element at the end of the chain.
Tamworth-based trade association, DHF (Door & Hardware Federation), has, this week, launched its CSCS-approved card partner scheme in collaboration with the Automatic Door Suppliers Association (ADSA). The DHF CSCS card provision is for those who work with industrial doors, domestic garage doors, automated gates & traffic barriers and metal or timber doors. CSCS cards for construction workers “Whilst not a legislative requirement, CSCS cards are supported by the government and provide proof that individuals working on construction sites have the appropriate training and qualifications for the job that they are doing,” explains DHF’s Commercial Manager, Patricia Sowsbery-Stevens. She adds, “By ensuring that the workforce is appropriately qualified or experienced, the card plays a vital role in improving standards and safety on UK construction sites. Indeed, the majority of principal contractors and major house builders require construction workers on their sites to hold a valid card.” Skilled Worker card DHF is asking that anyone who is applying for a card has evidence of CPD As part of the scheme, and in addition to any criteria set by CSCS such as a relevant NVQ for the Skilled Worker card, DHF is asking that anyone who is applying for a card has evidence of CPD (continued professional development). This will usually be in the form of a valid DHF training course certificate. “Each card is specific to the requirement,” continues Patricia. “In addition to the Blue Skilled Worker card, there are several other cards available, check the DHF website for further information.” CSCS card partner scheme The launch of the CSCS card partner scheme is a further ‘feather in the cap’ for the pro-active federation who, in July of this year, announced that it is the very first UK organisation to offer an official theory-based ABBE-qualification for three of the industries it serves, approved and regulated by Ofqual, the Government Office of Examination Regulation. The move was described as ‘ground-breaking’. The launch of CSCS cards is further endorsement of DHF’s drive for safety and best practice. Gordon Jenkins, Director of Operations at CSCS commented, “CSCS is pleased to see the collaboration between DHF and ADSA in the issuing of cards for the Doors sector. This collaboration demonstrates DHF’s commitment to meeting the requirements of the CLC and ensuring that construction site workers are appropriately qualified. In the process, we are all playing our part in improving standards and safety on UK construction sites. CSCS looks forward to a long and productive relationship between our three organisations.”
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Today’s security industry technology standards create a common framework for achieving predictable performance. Systems are made more secure and easier to install, use and integrate with other devices. Standards are also intended to be living documents, open to continual refinements to benefit manufacturers, integrators and end users. An excellent example is the Open Supervised Data Protocol (OSDP), which is now the industry’s gold standard for physical access control installations. It was designed to offer a higher level of security with more flexible options than the aging defacto Weigand wiring standard. Updating OSDP-readers simultaneously One recent addition enables end users to push firmware and software updates to thousands of OSDP-enabled card readers simultaneouslyOSDP, first introduced in 2011 by the Security Industry Association (SIA), continues to evolve with significant manufacturer input. One recent addition enables end users to push firmware and/or software updates to a few or thousands of OSDP-enabled card readers simultaneously. Weigand technology requires updates to be made one at a time at each reader. Regularly changing reader encryption keys is an excellent way to enhance facility security. It’s easy using the OSDP file transfer capability and the latest DESFire EV2 credentials containing multiple encryption keys. You can transfer the next code on the card to all readers and the job is done. And there’s no need to create a new card for each user or reprogram each individual reader. AES-128 encryption ensures cybersecurity It’s time to migrate entirely away from Weigand technology. If greater security, convenience and reduced labour from the latest OSDP updates isn’t reason enough, here are a few more things to consider. The 40-year-old Weigand protocol provides no signal encryption, making it easy for hackers to capture the raw data transmitted between cards and readers. OSDP readers support AES-128 encryption while providing continuous monitoring of wires to guard against cybercriminals. Weigand reader installations require homerun cable pulls from the control panel to each peripheral device. OSDP readers can be daisy chained, providing additional savings on cabling and installation time. Weigand technology is simply too slow to work with today’s most versatile and secure card technologies. OSDP readers work with virtually all modern access control cards. The OSDP standard also works with biometric devices; Weigand does not. Meeting requirements of FICAM guidelines SIA is pushing to make the latest OSDP version a standard recognised by the ANSI, a move to enhance the global competitiveness of U.S. security businessesAlso, OSDP is becoming a must-have standard for organisations demanding the highest security levels. The standard meets requirements of the Federal Identity, Credential and Access Management (FICAM) guidelines that affect how the access control industry does business with the federal government. SIA is pushing to make the latest OSDP version a standard recognised by the American National Standard Institute (ANSI), a move to enhance the global competitiveness of U.S. security businesses. There’s still a large worldwide reader installation base that works solely with the Weigand protocol. Admittedly, changing them all at one time may be prohibitively expensive; however, standards should be viewed as a journey, not a destination. That’s why a measured migration is the right choice for many organisations. Begin by securing the perimeter. Replace only the outside-facing Weigand readers. As long as the walls are secured, the inside can remain a softer target until OSDP-compatible readers can be added indoors. The case for moving to OSDP as a standard is compelling. It offers our industry the opportunity to design access control software and products that provide what end users want most – greater security, flexibility and convenience.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
As security embraces IT-centric solutions, it can provide business value over and above security. Now in charge of managing a variety of data – e.g., from video platforms – a company’s security function has access to a range of new metrics. While security may use video to analyse a security event, machine learning can analyse the same data for other business capabilities, such as quality control or when a policy has been breached. “It’s the same camera, but with dual purpose,” says Matt Kushner, President of STANLEY Security. STANLEY Security, one of the largest integrators with a global footprint, has positioned itself at the centre of the industry’s transformation by information technology (IT) and the Internet of Things. “Security will become an expanded business partner with corporations,” Kushner comments. In response to the trend, STANLEY is hiring more IT-oriented technicians and salespeople within the IT community and who can “speak at the C-level”, Kushner comments. Sonitrol is the most recognised brand by law enforcement for verified response Data centres, higher education and logistics STANLEY manages very large, multi-national clients. As a consequence, the STANLEY security organisation has some of the best and brightest minds for enterprise-class security. To maintain that level of talent, STANLEY is committed to education. “We bring them into the family and focus on education, such as IT and IoT training. That’s critical in a world where unemployment is less than 3%. Finding good people, growing good people, and retaining good people – we do that exceptionally well at STANLEY,” says Kushner. STANLEY’s strong vertical markets including data centres, higher education, and logistics. They are also strong in multi-location installations (such as banking.) STANLEY has a big footprint throughout North America and Europe. PACOM access control and 3xLOGIC cloud-based solutions In addition to STANLEY’s core integrator business, the company also manages several manufacturing brands such as PACOM access control and 3xLOGIC cloud-based solutions.Mergers and acquisitions have been commonplace in the integrator space Beyond its company-owned integrator locations under the STANLEY brand, the company also owns Sonitrol, the strongest brand in the market for verified response with 65 franchises in North America. Sonitrol is the most recognised brand by law enforcement for verified response. Mergers and acquisitions have been commonplace in the integrator space, and Kushner says that STANLEY is “open and actively looking for properties that fit our commercial growth strategy”. He notes that STANLEY focuses on the commercial side of the market, where there are good margins and continuing growth. They pay less attention to the residential side which is “being heavily disrupted”. Strong partnerships with manufacturers STANLEY has strong partnerships with several manufacturer partners, through which they bring new breakout technologies to market from emerging companies. An example is Evolv Technology, a manufacturer of gun and bomb detection technology. “We see them as a leading provider of the technology, and they are, in my mind, a very disruptive provider,” says Kushner. STANLEY is also collaborating with a company – to be announced – that provides a unique gunshot detection technology, he says. STANLEY is also cooperating with dormakaba to implement Switch Tech, a Bluetooth wireless core that can replace any standard mechanical lock core. Existing locks can be transformed into electromechanical locks in minutes. STANLEY is also developing a tight integration with Lenel’s mobile credentialing system. STANLEY is also cooperating with dormakaba to implement Switch Tech GSX 2019 and ISC West 2020 At the recent GSX 2019 show in Chicago, Kushner says STANLEY heard a lot about cybersecurity, especially customers wanting to make sure they are investing in cyber-hygiene and who are looking to expand into providing cyber protection. “In concert with cyber-hygiene, they are looking for health monitoring or assurance that network devices are operating properly,” he says. “They want to ensure their security platforms are cyber-secure and up to date with the latest software versions.” STANLEY is also a big proponent of cloud offerings, and Kushner hints at a big announcement at the upcoming ISC West show in Las Vegas of additional cloud offerings and/or partnerships. “There will be a variety of new solutions to be introduced, including hosted solutions and applications that benefit both security and that add new value to businesses overall.”
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analogue with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cyber security requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available” “We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our heathcare mini series here and here.
Often spread over large premises, housing expensive equipment and with a high number of visitors accessing the site every day, care homes face numerous threats. Care home safety and security is a big issue, and ensuring the safety of patients, staff, visitors and assets is a top priority but also a challenge, so by installing access control systems workers are able to easily manage areas around a building. Access control systems can also carry out functions such as time and attendance, staffing level management and parking management. “Access control systems are increasingly being used to enhance safety and security in residential care homes by restricting and monitoring the movement of staff, residents and visitors without impacting on the residents’ everyday lives,” say access control specialists, Nortech. “Installing an effective access control system not only provides a flexible form of security but also one that is bespoke to each individual site.” Importance of access control systems Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers Access control allows staff to manage, control, monitor and restrict the movement of people or vehicles in, out and around an individual site. Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers. Access control systems can be easily installed to ensure that only authorised persons can access specific areas. In more sophisticated facilities, systems can also be used to restrict access to areas that need to be kept separate for the safety of other patients, such as isolation rooms. Access control solutions in care homes Care homes are known to be targets for criminals because they hold valuable goods such as computers and IT equipment and sensitive patient data as well as the personal possessions of staff, visitors and patients. To combat this and deter thieves, a growing number of premises are now installing access control systems to offer instant, flexible protection. One system Nortech can offer is a hands-free access control solution which is both secure and user-friendly. This Nortech system uses Nedap’s uPASS access readers which offer both convenience and security. UHF ID badges and uPASS access readers Each member of staff is issued with a long-range (UHF) electronic ID badge that they carry on a lanyard or clip. The UHF ID badges are automatically read by the uPASS readers at a distance of up to 2m allowing staff access though doors without the need to physically present their ID card to the reader. Two advantages of this hands-free system are that it allows staff to push trolleys or wheelchairs or to carry equipment easily around a care home whilst also avoiding the spread of germs or viruses through constant contact with door handles. Integrating access control system with security solutions Access control systems can work on a small scale for just one door or used as part of a wider security system The ease of integrating access control with other security measures is another reason why the system is so appealing, as access control software enables hospitals and care homes to provide even tougher protection for their sites. The systems are often effectively linked to the likes of CCTV, property marking, perimeter protection or intruder alarms. Access control systems can also work on a small scale for just one door, as well as being used as part of a wider security system. They provide users with a great deal of flexibility according to individual requirements. Enhancing security of hospitals, residential care homes By using access control as a method of security, different authorisation levels can be easily set, thereby preventing people from accessing areas they do not have clearance for. New photo ID cards can also be created instantly for new staff or if a replacement is required. Electronic access control systems are increasingly being used to enhance safety and security in hospitals and residential care homes. In these environments, staff often needs to gain access through doors while escorting patients in wheelchairs or beds or when carrying sterile equipment, etc. so hands-free access is the ideal solution. Card-based access control systems Managers, trained staff, ancillary staff, residents and visitors can all be assigned a pass card that will allow them access around the building appropriate to their status. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
The stakes are higher when it comes to hospital security. Patients expect and deserve privacy and safety. Yet a hospital building or complex must remain a welcoming and supportive space, around the clock. Mechanical lock and key technology may be too passive for this modern healthcare environment, but that does not mean users should abandon the familiarity of keys altogether, because not all keys are created equal. Programmable electronic key systems Programmable electronic key systems put sophisticated access control into the form of a traditional key Programmable electronic key systems put the advantages of sophisticated access control into the form of a traditional key. They reinvent the key for the 21st century, making it more flexible, more powerful and better equipped to handle the security demands of a busy place. Lost keys and departed employees are no longer a problem, because their key’s access rights can be cancelled with a click. And at multiple secure points around the hospital, the familiarity of a key is welcome to a user group who are not experts — at least, not in access control technology. CLIQ locking system Keys can be as smart as any card-based credential. For example, CLIQ technology from ASSA ABLOY backs up the familiarity and ease of use of key-based locking with the flexible management and real-time security features of an intelligent electronic access system. A CLIQ locking system consists of battery-powered, programmable keys; cable-free padlocks and cylinders that are easy to retrofit to almost any standard opening; and management software that can be run locally or via a secure cloud. For users, CLIQ means carrying a single, programmable key pre-loaded to unlock all authorised openings — not just doors, but also gates, alarm boxes, cabinets and lifts. Say goodbye to huge key rings. Programmable key solution For hospital security managers, a programmable key solution enables users to create personalised access schedules — even for temporary contractors — and collect audit trails for doors or keyholders automatically. Staff travels into, out of and through the hospital based on set rules and programmed into their keys. Many hospitals find CLIQ invaluable in managing access to medicines and other controlled substances. Nursing staff using older mechanical key systems struggle to keep track of who has the right keys. Searching for that person to gain access to drugs wastes precious time. Unauthorised access to drug stores can, of course, bring serious financial and safety implications. Medicine management with key-based access control Lock electronics are powered by the battery inside every key, so the retrofit was cable-free At Queen Elizabeth Hospital, Birmingham, pharmacy managers sought a better solution adapted to nurse-accessed medicine stores. They chose a PROTEC2 CLIQ system which combines mechanical disc cylinders with battery powered, programmable CLIQ keys. Lock electronics are powered by the battery inside every key, so the retrofit was cable-free. CLIQ devices secure doors, cabinets and mobile drug trolleys within the same access system. Security and pharmacy managers can see who opened every lock whenever they want — making medicine audits and incident investigation much easier. “Programmable key solutions can really boost medicine safety in hospitals,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Nurses at Queen Elizabeth, Birmingham, carry their own key with personalised access rights, so they don’t waste time finding out who has the key to every cupboard. Patients benefit. A similar system trialled at Scunthorpe Hospital found the total wasted time eliminated would equate to having an additional 24 nurses on duty across the Trust every day,” Stephan Schulz adds. Key-based access control solution Key-based access solutions are equally comfortable at scale. At University Hospital Frankfurt 1,100 eCLIQ cylinders secure doors in a new building. A fully electronic implementation of CLIQ technology, eCLIQ cylinders and keys are easy for staff to use and for hospital security managers to administer from web-based software. The CLIQ Web Manager makes it easy to program, reprogram and audit every CLIQ key, cylinder or padlock. Because the interface is accessible from anywhere with an internet connection — via multifactor login over https:// — users can manage a CLIQ system whenever and from wherever they choose. Its architecture supports multiple administrators or sites. CLIQ Web Manager The Web Manager also integrates easily with all kinds of business management software, helping users automate tedious operations and processes. They can also make the Web Manager one element within an existing access control system. The Web Manager can run in a self-hosted IT environment or completely free of local software installation with two different Software as a Service (SaaS) solutions, Shared SaaS or Dedicated SaaS with hosting just for users and maintenance schedules set by them. With either option, the security software is always up-to-date — a major benefit in healthcare, where confidentiality makes cyber-attack resistance critical.
Being a property management and home security service provider, DOM UK Ltd. considers specialised door security solutions for different premises such as holiday homes, serviced apartments and other temporary accommodations. By implemented keyless solutions on a rented property or serviced apartment provides effortless access granted by property managers and ease of control. Guests can also benefit as the last thing they want to worry about is looking after an extra set of keys. DOM Tapkey cloud-based smart locks DOM Tapkey, is a cloud-based smart lock, which diminishes the problem of remotely managing property access, including the expense and hassle of constant key exchanges, the disruption of early check-ins and overstays, and minimise the security risks of unauthorised access. A similar issue was put across to DOM UK by a popular AirBnB situated in Oxford. Pillow Talks are a specialist property management business based within Oxfordshire. Both Pillow Talks and their tenant, Ginger Video, who are renting premises for their business needs, wanted to replace their existing mechanical locks with an alternate, safe and secure digital locking solution. Allowing them full management and control of the premises. Digital locking system With DOM Tapkey, users can use the same ID on several smartphones and tablets simultaneously that works for temporary tenants or small business owners renting premise, allowing multiple access at any one time. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices The revolutionary digital locking system allows users to manage access and security of their home or office environment with the easy-to-use Tapkey app. They can add or remove users with smartphones and transponders on their smartphone conveniently. Whether at work or a meeting, it’s a quick and easy process. This locking system offers an innovative plug-and-play solution for all security needs. Home and Corporate Security National Sales Manager, DOM UK Ltd, Mr. Lloyd Chitty states “The project itself had been installed by one of our trusted partner and security expert, Oxford SMS (now J.Priest&Son), the tenant was highly impressed by the product and service provided by Mr. Jason Priest, they requested for a digital cylinder to be installed within their private home and labelled the locking cylinder as a new 21st Century system.” DOM Tapkey access control solution is more than just a digital door opener. It’s also a smart management tool that allows homeowners to remotely program electronic keys, send authorisations to other users, share access and receive event notifications. DOM Tapkey is a revolutionary way to lock and unlock the doors to homes and offices. Simply place the smartphone against the digital cylinder and avail instant access.
Universities push traditional access control to its limits. The more one asks of it, the tougher it gets. If one wants to monitor access all over campus. To know who comes and goes to computer rooms and classrooms. One would like to filter access to conference and seminar rooms according to the time — lecturers all day, cleaners and contractors after hours. Meanwhile, one wants students to be safe 24/7, without compromising the sense of freedom they enjoy on campus. Traditional electronic door security Our Aperio wireless locks integrate seamlessly with more than 100 different security systems" Mechanical lock-and-key security cannot do this. Managing keys weighs facilities staff down. Students lose them all the time, and they’re expensive and laborious to replace. The traditional solution — wired doors with card readers — is costly to fit and run. There is an alternative. “Battery-powered electronic locks with inbuilt RFID readers are a cost-effective way to upgrade existing access control and bring it to more doors,” says Lars Angelin, Business Development Manager for Wireless Locks at ASSA ABLOY Opening Solutions EMEA. “Our Aperio wireless locks integrate seamlessly with more than 100 different security systems. You don’t even need to change your smart-cards. They fit all kinds of doors.” “And because they are battery-powered and wire-free, they’re much more cost-effective to install and run than traditional electronic door security.” It sounds great in theory. But what about the real world? These 5 universities have experienced an impact already. University of Liverpool, England A BREEAM sustainability rating of ‘Excellent’ was reward for innovative architecture that combines aesthetics with environmental awareness. Vine Court’s sustainable features include rainwater harvesting, solar water heating and battery-powered Aperio wireless electronic locks. Unlike wired access control, Aperio wireless locks use little electricity. Catherine Anderson at the University of Liverpool called Vice Court ‘a new and exciting benchmark for the Student Accommodation Sector.’ Lund University Faculty of Law, Sweden Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door The Law Faculty wanted to replace their access system without asking 50,000 students and staff to return existing smart-cards for reprogramming. Aperio made the process almost invisible from a user perspective. They didn’t even need to revalidate at a reader. Convenience is king: with Aperio wireless locks, security managers block lost cards without traipsing to every door. A Pacom Unison security platform handles everything seamlessly. Facilities staff spends less time on admin and more on security. Aberdeen University, Scotland At Aberdeen’s refurbished Student Village, Aperio online cylinders and certified security locks cover doors requiring different grades of security. Cost efficiencies came at installation stage — no cabling to the doors means no expensive electrical contractors — and will continue through the locks’ operational life. Unlike standard wired access control that requires ‘always-on’ mains electricity, Aperio wireless locks are powered by batteries. These typically need replacing every couple of years — and that’s it for maintenance. HafenCity University Hamburg, Germany Aperio electronic cylinders filter access to the media centre, library, cafeteria and offices A partnership between SIEMENS and ASSA ABLOY provides intelligent, transparent electronic access control at a new docklands hub for the university. Aperio electronic cylinders filter access to the media centre, library, cafeteria, seminar rooms, staff rooms, laboratories and offices. Locking with these wireless RFID devices enables the university to remain an open, welcoming space without sacrificing staff and student safety. University of Birmingham, England Two new accommodation blocks at the university’s Vale Village complex needed locks to integrate seamlessly with a pre-existing campus security system, including Gallagher Command Centre software. Aperio locks now secure almost 1,800 doors with a low-cost solution that eases the key management workload for facilities staff. Everything is controlled from the Gallagher interface. And because Aperio is scalable, they can add new doors and buildings whenever they choose.
Evelina London Children's Hospital has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. The DUOX 2 wire system functions perfectly using most types of cable Time and date stamping of visitors Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires system with aesthetically pleasing profiles and user-friendly features and functionality, the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.
Traka’s innovative key and equipment management solutions have been installed at a new national distribution centre for a top four UK supermarket. The new distribution centre, fulfils orders for the superstore’s chain across all channels, including wholesale, online and retail. On average, it deals with 2.4 million cases per week, which can grow to 3.1 million at peak periods. Biometric locker solutions To keep up with demands, our distribution centres are constantly growing and evolving" Traka’s intelligent key management and biometric locker solutions were installed to improve efficiency and reduce the risk of asset loss. The lockers also present instant access by authorised personnel to fault reporting and audit control capability. Speaking about the need for key management, a representative of the superstore chain said: “To keep up with demands, our distribution centres are constantly growing and evolving, driving new standards in design and use of technology to ensure our products get to our customers on time, in full.” Key and asset management “For the warehouse to operate at maximum capacity, we try to make it as simple as possible for authorised colleagues to gain total control of key and asset management, with full traceability at all times. Traka added value, not only in providing a solution to meet our current needs, but also a futureproof system with an opportunity to network and build, as our operation requirements continue to grow.” Three further locker systems with biometric access have been added to enhance security On site, Traka’s L-Touch key cabinets have been installed, which are specifically designed for larger organisations with a high key turnover. Three further locker systems with biometric access have been added to enhance security and ensure only authorised ‘finger print assigned’ personnel can operate assets at any given time. As with all Traka solutions, audit control capability across key cabinets and asset locker solutions presents instant traceability and reporting. Investigating networking opportunities to integrate Morrisons teams can also benefit from fault logging against items that have been returned with access rights restricted to prevent further damage, wasted time or injury until the issue is resolved. Steve Bumphrey, UK Sales Director added: “Being and maintaining a position as one of the top four retailers in the UK places an enormous responsibility on logistics teams to perform every minute of every day, with no margin for confusion or delay." "We saw first-hand the extent of the challenge and dedication to meet customer needs. As such, we installed systems that could make an instant difference and add value, with the ability to grow and meet ongoing requirements for long-term efficiency and productivity.” Whilst systems are currently installed on a standalone basis, the logistics team at the superstore is currently investigating networking opportunities to integrate Traka technology seamlessly into everyday operations, across the extensive site for the benefit of staff and visitors.
Round table discussion
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?
The new school year is a good time to reflect on the role of security in protecting our schools. From video to access control to some newer technologies, our Expert Panel Roundtable found plenty to talk about when we asked this week’s question: How does security technology make our schools safer?
Electronic door locks: Manufacturers & Suppliers
- CyberLock Electronic door locks
- Alpro Electronic door locks
- SALTO Electronic door locks
- ASSA ABLOY - Aperio® Electronic door locks
- Dahua Technology Electronic door locks
- DSC Electronic door locks
- TDSi Electronic door locks
- EVVA Electronic door locks
- Sargent Electronic door locks
- ASSA ABLOY Electronic door locks
- Corbin Russwin Electronic door locks
- CEM Electronic door locks