The Enforcer on Tour is back and this time with its flexible perimeter protection that speaks for itself, delivering voice push notifications and Full-HD video verification. The company’s dedicated Account Managers will be hosting open days at various distributors across the UK throughout May and June, showcasing the full capabilities of the Enforcer system and how Pyronix perimeter protection can deliver a plethora of business growth opportunities. “Following on from last year&rsq...
Sonitrol, the provider of verified electronic security, announces the launch of TotalGuard Smart Hub & Wireless Devices that offer a more robust security solution to the small and medium business markets. This new offering includes a variety of wireless sensors that connect to the new TotalGuard Smart Hub, expanding reach and alarm capabilities. Sonitrol’s TotalGuard solution, launched in 2018, targets the small to medium business market by offering affordable, professional security....
Johnson Controls announces that PowerG technology with all the benefits of wired security, but without the wires, achieves the top levels of Underwriters Laboratories of Canada (ULC) certification, making it one of the most reliable security solutions in Canada. PowerG wireless devices are the first to be certified with ULC levels 1, 2 and 3 Commercial Burglary Approval (ULC-S304-16) when installed with PowerSeries Neo or PowerSeries Pro security systems. Simple installations From their long...
Nortek Security & Control LLC, a provider of wireless security, home automation, access control and health and wellness technology, introduced the 2GIG eSeries, the next generation of the 2GIG security and control ecosystem that includes two all-new GC2e and GC3e panels and a new line of encrypted sensors. The introduction was made at ISC West 2019 in Nortek Security & Control Booth #20015 in Las Vegas, Nevada. According to Nortek Security & Control Vice President of Products Quinto...
Johnson Controls expands its PowerG technology portfolio to include the addition of several new detectors and sensors offering installers a greater variety of devices that harness the power of PowerG. Wireless security technology Enhancements to the PowerG portfolio include a 360-degree ceiling mount PIR detector, commercial magnetic contact, carbon monoxide detection and vanishing door / window magnetic contact, just to name a few. With the absence of wires, PowerG is able to securely perform...
DTC Broadcast has announced a formal and extensive North American partnership with U.S. based Wave Central, a major provider of wireless broadcast camera and transmission technologies. High-end Radio Frequency (RF) solutions Wave Central specialises in providing high-end RF solutions for major sports venues across North America. The partnership is structured in a way that gives Wave Central full access to the DTC product portfolio. DTC’s OEM technology will continue to be used with...
The Z-Wave Alliance, a global membership organisation dedicated to advancing the popular Z-Wave wireless smart home protocol, will host the Z-Wave Pavilion at ISC West 2019 in Las Vegas, with Alliance members introducing and demonstrating their latest Z-Wave solutions. The Z-Wave Alliance offers security dealers and integrators the opportunity to interact with the latest Z-Wave technology in one central location as well as network with manufacturers that are leading the global smart home and IoT security industry. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform Silicon Labs, a provider of silicon, software and solutions for a smarter, more connected world, will also demonstrate the innovative Z-Wave 700 platform, boasting advanced capabilities in every aspect of smart home technology to drive greater interoperability, simple plug and play installs, and the highest levels of security. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform that brings a host of new development tools to make time to market faster. Z-Wave Pavilion members include: Danalock will demonstrate how their Danabridge V3 enables remote operation of their newest smart lock, the Danalock V3 and showcase the Danapad V3 wireless access pad and Universal Module V3. Everspring will display their new range of Z-Wave sensors with the Z-Wave S2 Security framework. Leedarson will present their new IoT solutions designed to enhance smart home security, monitoring, lighting and energy, and enable voice activated commands on products that work with Amazon Alexa, Google Assistant, and IFTTT. Parakeet will showcase their enterprise solutions for MDU owners and managers to enable centralised remote access control of primary property functions like HVAC monitoring, door locks, garage doors, thermostats and more. SecureNet is presenting their SecureNet platform that simplifies and expands the capabilities of central monitoring stations and alarm dealers to add lifestyle services to their existing alarm transportation offerings. ShenZhen NEO is one of the earliest professional manufacturers of IP Cameras in China, providing indoor wireless IP cameras, wireless outdoor IP cameras, mini PTZ IP cameras, dome IP cameras and outdoor PTZ IP cameras and more. Vision is showcasing their Z-Wave compatible U-Bell alarm, Wall Remote, and Wireless Siren and Strobe that receives activation commands from an alarm system. Showcasing growing ecosystem of products ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave" “In our fifth year at ISC West, the Z-Wave Pavilion continues to be a representation of our leadership in the smart home security market and we look forward to showcasing our growing ecosystem of products for security dealers and integrators,” said Mitchell Klein, executive director of the Z-Wave Alliance. “Integrators are an integral part of this industry’s growth – they talk to consumers on a daily basis and understand the concerns they have around issues like network security and barriers to greater adoption of smart home. "ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave and its commitment to security across the market.”
ProdataKey (PDK), an innovator of cloud-based networked and wireless access control products and services, has announced the introduction of “touch io”, a new Bluetooth reader and credentialing option for smartphones designed for use with the company’s cloud-based access control solution, pdk io. Touch io Bluetooth reader touch io does not require the user to unlock the phone in order to gain access through a protected door Touch io brings new levels of convenience and security for the communication between smart phones and access control door readers, eliminating the need for cards or fobs. Unlike other systems, touch io does not require the user to unlock the phone, or to even remove it from pocket or purse, in order to gain access through a protected door. The individual’s identity is validated through communication directly between his/her credentialed device and the reader, via Bluetooth, bypassing the need for internet or cellular connectivity. This can occur from distances as far as 30 feet away, as defined by the customer. By the time the user reaches the door and indicates an intent to enter, by simply touching or tapping a hand to the reader, door activation is immediate and seamless. A combination of machine-learning algorithms that learn door opening patterns, combined with directional antennae placed on each side of controlled doorways, ensure that credentials are not inadvertently validated when employees pass in proximity to the doors from the unlocked side. Superior security Compared to traditional RFID proximity cards, as well as to more high-tech 13MHz contactless smart cards, PDK’s mobile credentials offer superior security on many fronts. Touch io credentials are impossible to clone, each possessing a randomly-generated, unique ID, are authenticated by the Bluetooth reader at each use, and employ a session-unique encryption key for communication with the reader. Furthermore, if a phone is lost or stolen, its owner can immediately deactivate the credential by remotely wiping the phone with a tool like “Find My Phone,” a precaution he or she is likely to take out of concern for other personal data also stored on the device. By contrast, if a wallet or keys are lost that contain a card or fob, the credential remains active until the company’s system administrator is notified of the loss – which may sometimes take days. Cloud-based access control We are making the use of smartphones both more convenient and more secure than traditional methods" The touch io reader is compatible with legacy systems, capable of reading traditional proximity cards. Mobile credentialing is available as part of the pdk io affordable system licensing plan, offering users an unlimited number of credentials for a low, per reader, annual subscription. System administrator can easily generate and assign these to employees with just a few clicks from within the pdk io software management interface. Josh Perry, Chief Technology Officer at PDK, explains, “Until now, the access control market has been filled with Bluetooth mobile credentialing options that offer an inferior customer experience to traditional RFID cards which are, quite frankly, reliable and convenient. With PDK’s touch io, we are redefining the category, making the use of smartphones both more convenient and more secure than traditional methods. It’s the latest example of how our corporate commitment to innovation is bringing a litany of tangible benefits to the security professionals, system administrators and the employees who use our systems every day.”
At ISC West 2019 (booth #13109), Sielox LLC is showcasing versatile new enhancements to its Pinnacle v.10.4 Access Control Platform. New functionality allows users to seamlessly access the features of Allegion’s Schlage Engage Wi-Fi locks enabling them to be easily integrated with Pinnacle Schlage Wi-Fi access platform feature. Additionally, Allegion Schlage wireless locks can now receive firmware updates through Sielox’s 1700 controller using Allegion ONR technology, which can save integrators tremendous time and money when upgrading and maintaining layered security systems using cost-effective wireless locks. Pinnacle v.10.4 access control platform Pinnacle v.10.4 provides seamless integration with Allegion Schlage NDE and LE wireless locks “Pinnacle v.10.4 provides a number of features that are exclusive to Sielox that further enhance the implementation and maintenance of Wi-Fi locks on our access control platform,” said Karen Evans, President, Sielox. “This, plus other new feature additions like LDAP (Active Directory) and improved security, further leverage the versatility and cost-efficiency of Pinnacle for myriad access control applications.” Pinnacle v.10.4 provides seamless integration with Allegion Schlage NDE and LE wireless locks so they can easily be incorporated as part of a facility’s overall access control system using existing Wi-Fi infrastructure. Integration with Allegion Schlage wireless locks The Pinnacle Schlage Wi-Fi integration provides access to the wireless locks’ features, enabling advanced door management capabilities along with credential management, detailed audit reports, and customisable screen layouts. With this integration, users are able to control an unlimited number of Allegion Schlage NDE and LE wireless locks, manage cardholder records, create access groups, define holiday schedules and more. Additional Schlage wireless lock fields are now reported in Pinnacle providing users a single dashboard to monitor the lock status. An industry first, Allegion Schlage NDE and LE wireless locks can receive firmware updates when using the Sielox 1700 Controller Allegion ONR feature via RS-485 communications. By pushing the ONR Firmware Package for Allegion Schlage wireless locks using 1700 Controllers, users and integrators can save both time and money. Transport Layer Security (TLS 1.2) An additional update to Pinnacle v.10 includes Lightweight Directory Access Protocol (LDAP) Sielox has also added a new Transport Layer Security (TLS 1.2) enhancement to Pinnacle v.10.4. TLS, and its predecessor Secure Sockets Layer (SSL) for improved network security. TLS/SSL operates by establishing an encrypted communication path between two applications, "wrapping" the entire application protocol inside the secure link. This provides complete privacy for the entire transaction so that sensitive information is protected from unauthorised access while in transit. Pinnacle TLS 1.2, which is available to current Pinnacle users, provides compliant level security. An additional update to Pinnacle v.10 includes Lightweight Directory Access Protocol (LDAP), a licensed service that can be installed on the same server as Pinnacle. The feature simplifies administration by assigning roles to users with permissions, which makes the overall solution more efficient and easier to use for larger security systems. Pinnacle 10.4 will be released in Q2 2019 and is available in several configurations that can be specifically tailored to the needs of any size business or facility or integrated in a layered systems model.
Sielox LLC is demonstrating its portfolio of layered security systems at ISC West 2019 in booth #13109, which address the complexity of providing the right combination of features and configurations to best accommodate specific applications and needs. Featured solutions include: the new release of Pinnacle v.10.4 access control solution; Sielox CLASS crisis lockdown alert status system; AnyWare browser-based access control platform; and the company’s highly-touted 1700 Intelligent Controllers. Sielox access control systems Sielox access control and emergency notification systems are also ideal for stand-alone operation Designed for seamless integration with one another, Sielox access control and emergency notification systems are also ideal for stand-alone operation and are scalable for future expansion. “Sielox has always operated under the principle of continuous technology and process improvement in order to consistently deliver solutions that deliver the performance and functionality required to meet our customers’ evolving security and operational challenges,” said Karen Evans, President, Sielox. “Our innovative layered security solutions provide users with a high degree of flexibility when configuring the systems, they need today and tomorrow.” Sielox solutions on display at booth #13109 at ISC West 2019 include: The newly-released Pinnacle v.10.4 access control platform that allows users to seamlessly access the features of Allegion’s Schlage Engage WiFi locks enabling them to be easily integrated with Pinnacle Schlage WiFi access platform feature. Additionally, Allegion Schlage wireless locks can now receive firmware updates through Sielox’s 1700 Controllers, which can save integrators tremendous amounts of time and money when upgrading and maintaining large systems. Additional enhancements in Pinnacle v.10.4 include: Transport Layer Security (TLS 1.2) that establishes an encrypted communication path between two applications, "wrapping" the entire application protocol inside the secure link; and Pinnacle LDAP Sync Service (Lightweight Directory Access Protocol), that simplifies administration by dynamically importing and verifying user and cardholder data through data synchronisation. Sielox CLASS (Crisis Lockdown Alert Status System) Administrators or any designated initiator can issue an emergency alert to notify responders The Sielox CLASS (Crisis Lockdown Alert Status System) emergency notification and response solution provides vital emergency status details to responders so they can best manage events. Administrators or any designated initiator can issue an emergency alert to notify responders of conditions in real time while communicating status via one of five programmable color-coded alert levels. Occupants within a facility can then report status at their specific location enabling responders to view detailed facility maps with compiled room-by-room color-coded conditions that update in real time as the situation evolves. A chat feature enables two-way communications between occupants and first responders to exchange detailed information or instructions. CLASS can also issue messages with response instructions specific to each alert level via email or text and override any PC on the network to ensure the highest visibility of alert status. Sielox AnyWare browser-based access control The Sielox AnyWare browser-based access control platform features a variety of enhancements that make it faster, easier and more scalable for small to mid-sized businesses to take access management mobile. The intuitive and easy-to-use AnyWare solution features a capacity increase from 8 up to 40 doors, allowing for an increased number of controllers and readers. Other features include; custom fields allowing users the ability to add additional information to the cardholder record including the card holder images, multiple card type formats, reader block and privilege access levels. Sielox 1700 Intelligent Controller No personal data is required or collected from the user or integrator The Sielox 1700 Intelligent Controller is an intelligent fully-distributed controller ensuring decisions even if communications have been interrupted. New I/O series boards provide a flexible, cost-effective means to expand the input and output functionality of the access control solution, a next-generation access control panel, utilising 32-bit technology with real-time operations for speed, performance and reliability. The new series have the same footprint and mounting as the Sielox 1700 controller; are backwards compatible with Sielox Pinnacle and AnyWare systems; and are cost-effective, not requiring a separate backplane and power module. Integrated with Sielox’s 1700 Controller and the AnyWare and Pinnacle software platforms, Conekt mobile credentials and readers from Farpointe Data use Bluetooth to enable communication between smartphones and readers. No personal data is required or collected from the user or integrator, and multiple credentials can be stored on the app.
Making business more sustainable is a growing challenge for us all — and made even tougher for any business with dispersed sites or a mobile workforce. Mileage mounts up when workers return to base to collect keys or update their access rights. Car and van use eat into budgets and produce harmful carbon emissions. Fortunately, there is a solution. Despite advances in car engine efficiency, mobile workers use more fuel and increase your company’s carbon footprint. You will make a business more sustainable quickly if you reduce the mileage they travel. Yet reducing miles while maintaining security is not easy, if you rely on mechanical keys to lock remote sites. CLIQ Connect eliminates the need for workers to return to headquarters to collect or return a mechanical key. Wireless locking system With CLIQ Connect, everyone carries their own programmable CLIQ key and keeps its access rights up-to-date on the move with just a smartphone — meaning fewer miles driven and less money wasted on unnecessary fuel. It’s an easy solution to becoming more sustainable. The app pairs your programmable CLIQ Connect key, via an encrypted connection, with the CLIQ Web Manager Part of the trusted CLIQ access control ecosystem, CLIQ Connect makes an immediate operational impact. The wire-free locking system is based on multiple mechatronic cylinder formats and programmable electronic keys. With CLIQ Connect, a key-holder no longer updates their access rights physically in person by returning to base, nor even moves to the nearest programming device. All they need is the CLIQ Connect app and a Bluetooth connection. Updating access rights from anywhere It’s simple, agile and more sustainable. It saves fuel and cuts emissions instantly. The app pairs your programmable CLIQ Connect key, via an encrypted connection, with the CLIQ Web Manager. To change a key-holder’s access rights or key validity, a system administrator accesses the CLIQ Web Manager — from anywhere — and updates it. The system is managed easily by secure cloud-based software interfaced with the app. A key-holder makes a Bluetooth connection between their CLIQ Connect key and the app to instantly update access permissions or key validity securely. There is no travel involved and zero fuel consumption. A recent Future of Fuels report concludes: “Fuels create many sustainability impacts and addressing them should be a high priority for companies.” CLIQ Connect keeps your business moving in the right direction.
Supra, a renowned global provider of mobile credentialing and entry management systems, has introduced the TRAC-Guard padlock for authorised, secure access to virtually any remote site. Ideal for installations in telecom or utility stations, storage units or other locking points, this Bluetooth-enabled padlock adds convenience and security in place of traditional mechanical or combination locks. TRAC-Guard padlock The versatile TRAC-Guard padlock comes ready for use and fits seamlessly into Supra’s TRACcess Manager system to enable mobile access The versatile TRAC-Guard padlock comes ready for use and fits seamlessly into Supra’s TRACcess Manager system to enable mobile access, real-time communications and 24/7 cloud-based management. The padlock allows access to authorised users, giving operators visibility into remote site activity. “The TRAC-Guard padlock transforms remote operations, delivering online capabilities in remote and offline locations,” said Fayyad Sbaihat, president, Supra. “Having visibility to site activity with real-time control lets operations managers increase workforce efficiency, reduce travel, monitor vendor visits and more.” Authorised and tracked access control The padlock enhances security via authorised and tracked access – unlike mechanical keys that can be lost or stolen or combination codes that can be shared. TRAC-Guard padlock operations are protected with layers of security such as individually authorised keys that routinely expire; required individual PIN codes; user permission for each locking point; and encrypted system communications. “This mobile padlock solution is based on proven mobile-credentialing technology,” said Sbaihat. “Supra key credentialing is deployed across an installed base of more than 3 million Bluetooth-enabled locking devices in multiple industries. This platform, combined with 20 years of mobile credentialing experience, delivers an industry-leading solution.” Cloud-based TRACcess Manager Cloud-based, 24/7 TRACcess Manager administration provides a view to access activity from the portal Cloud-based, 24/7 TRACcess Manager administration provides a view to access activity from the portal, or email alerts or routine reports, to monitor job status, confirm vendor maintenance visits and check the electronic logbook. Setting up mobile keys is quick and easy with permissions delivered in real time to the TRACcess eKEY app. This eliminates the need for staff travel solely for opening gates or doors or providing access to assets such as heavy machinery. Bluetooth communications between the mobile key and the lock enable operations even in areas lacking cellular coverage. Based in the USA, Supra offers access control, key access, storage devices, ATM solution, and wireless security solutions for real estate, banks, property management, fire departments, automotive, and industrial sectors.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all of which are commonly used to support security solutions. The underperformance, from June 15 to August 24, of U.S. stocks with high revenue-exposure to China, and that of Chinese stocks with high revenue-exposure to the United States was significant and almost identical at 3.2%, significant losses to some investors already involved in security industry M&A activity. Significant public safety Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety While it was not apparent that practitioners’ security program budgets kept pace with the growth of the more popular solution providers like video surveillance and cyber security, the ICT industries supporting the security economy continued to expand, especially in wireless and wired infrastructure, including preparations for 5G wireless rollouts. These omnipresent technologies drove significant public safety, smart city and public venue projects in 2018. Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety. In 2018, virtually every public presentation, webinar and published Q&A on social media monitoring and facial recognition technologies I worked on, involved significant pushback from privacy advocates, almost to the point of alarmism. Massive risk reduction Several solution providers in these areas have made significant strides on data protection, accuracy, powered by AI and documented crime reduction cases; however, this real news is quickly shadowed by privacy advocates, seemingly ignoring massive risk reduction, especially in the case of active assailants and gang-related crime. Will FR become mainstream? The cautious security industry may take a cue from the maverick retail industry, sports venue and VIP verification solution providers that grew in 2018. 2019 trends: presupposition or repudiation; winners and losers. Chinese tariffs have had a huge impact on the security industry, which can be seen from changes to U.S and Chinese stocks Although technology adoption forecasting is inexact, there are definitive opportunities in the security industry born on necessity. With the widespread problem of false alarm transmission and inability for first responders to ‘be everywhere,’ developers of solutions that provide automated verification and alternative security incident detection are expected to become mainstream. Promising detection systems The use of AI, NLP, LiDAR, UAS (Unmanned Aerial Vehicles aka drones) with surveillance and thermal imaging will grow, mostly due to higher acceptance in other industries like autonomous vehicles, rail safety, terrain and post devastation mapping/rescue. However, legacy ‘listing’ or certification organisations will be forced to make an important decision for their own survival: work toward integrating these promising detection systems into acceptance by insurance, licensing and standards development organisations. 2019’s ‘true’ Industrial Philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants 2019’s ‘true’ industrial philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants. For these use cases, 5G infrastructure rollouts, FR acceptance, lower cost perimeter detection and long range object and fire recognition by LiDAR and Thermal imaging will all be watched closely by investors. Should public agencies and philanthropical solution providers in the security industry cross paths, we may just yet see a successful, lifesaving impact. Cyber risk profile The ‘Digital twin’ refers to a digital replica of physical assets (physical twin), processes, people, places, systems and devices that can be used for various purposes. Your ‘Security Digital Twin’ has a similar physical and cyber risk profile, either through common threats, similar assets or both. Good news: managing your risk, protecting assets and securing your facilities in 2019 will get easier as security digital twin profiles will grow in maturity, while keeping their data sources private. This will be accelerated by the maturity of AI-based, auto-generated visualisations and image recognition, that happens to also drive the FR solutions. The 5G wireless infrastructure market is emerging as far more of a quantum leap in connectivity, like ‘wireless fiber optics’ performance, than an upgrade to 4G LTE. The 5G infrastructure market will be worth $2.86 billion by 2020 and $33.72 billion by 2026, growing at a compound annual growth rate (CAGR) of 50.9%. Intelligent applications The explosion of ingested voice, video, and meta-data, the interconnectivity of devices, people and places, and the integration of intelligent applications into expanding ecosystems all require faster communications. To be more accurate, 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity: 5G and FWA (Fixed Wireless Access). 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity Quite simply put, larger solution providers are gently coaxing practitioners into seemingly ‘open systems;’ the negative discovery during an M&A process, audit or integration with a smart city’s public/private partnerships will continue to be revealed, and related industries will force reform. Autonomous things will be enabled by AI and image recognition. With few affordable rollouts of security robots and outdoor unmanned ground vehicles (UGV) that leveraged platforms popular with research and even NASA, the autonomous security robot was mostly MIA from a security practitioner’s program in 2018. Perimeter intrusion detection One platform was even accused of intimidating homeless people in a public place, at a major city. Industries mutually beneficial are often unaware of each other; this will change gradually: one major domestic airport is currently evaluating a UGV platform performing perimeter intrusion detection, runway weather conditions and potential aircraft taxiing dangers. The platform is being used largely in transportation research, yet offers significant opportunities to the security industry. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR The ‘immersive experience’ of virtually any security or threat detection is a twist on virtual/augmented/mixed reality (VR/AR/MR) with additional sensory features. Although VR/AR/MR is well underway in other industries, there are several companies with solutions like VR-based active assailant training that could provide a fighting chance for practitioners, employees, visitors, faculty and children. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR. Security ecosystem members Not necessarily MIA, but of special mention is the need of security and safety practitioners to prioritise communications systems over ‘nice to have’ expansive video surveillance systems for mass casualty threats. This will eventually improve with 5G for Enterprise solution rollouts. At the past GSX and upcoming CES Technology trade shows, a new roundup of technologies is discovered: a wider diversity of protection promise to save ASIS members on their technical security program is realised. With each of the ‘winners,’ (5G, AI, NLP, LiDAR, UAS [Unmanned Aerial Vehicles aka drones], thermal imaging, digital security twins and smart-city-friendly technologies) it is both exciting and challenging work for both security practitioners and solution providers. All things equal and with the necessary technology acceptance testing processes, this is a truly great time for security ecosystem members.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Attendance has been growing steadily year-over-year for ISC West, and the 2018 show exceeded 30,000 total industry visitors for the first time. So it’s safe to expect ISC West 2019, April 10-12 at the Sands Expo in Las Vegas, will be bigger than ever. Preregistration for the 2019 show is on track to bring even more visitors than last year. “This is a show for everyone, for converged security,” says Mary Beth Shaughnessy, Event Director for Reed Exhibitions. “We bring a lot of different verticals together with IT and network security, physical security and robots and drones. It’s one-stop shopping and the number one security show in North America.” Identifying buying influencers The event organisers of ISC West make a concerted effort to bring the industry’s top buyers to the show The event organisers of ISC West make a concerted effort to bring the industry’s top buyers to the show. The ISC West Executive’s Club is a ‘top buyer program’ created to welcome high-level buying influencers who have current projects in the pipeline. The program works throughout the year, networking, researching and identifying buying influencers among end users, integrators, dealers/installers and consultants who are working on current projects. Approximately 1,300 attendees are participating in the program this year. An Executive’s Club member might be an integrator working with several large projects or represent a school system that is building a new campus or retrofitting their systems. During the trade show, these guests get the VIP treatment with a variety of benefits, including a lounge, cocktail receptions, and continental breakfasts. Personalised matchmaking programs ISC West also provides personalised matchmaking programs to bring together these buyers with companies that can meet their needs. The Executive Club members are also led on guided exhibit hall tours, based on product interest, that highlight new and innovative solutions. The program also contributes to ISC West’s goal to grow its end user audience. In this case, it is a group of eager buyers with immediate needs. Another growing aspect of ISC West is its role shaping exhibiting companies’ technology roadmaps, in particular the timing of new product releases. Many new products and technologies are announced at ISC West, and attendees are conditioned to attend the show to see what’s new in the marketplace. “Vendors try and work to get whatever solutions they are promoting together in time for ISC West,” says Shaughnessy. “Vendors know that attendees have fresh budgets and new initiatives early in the year.” Network security products ISC West will partner with the Security Industry Association (SIA) to make educational sessions available April 9-11 ISC West showcases the latest products, services, and technology including access control, video surveillance, disaster recovery, IT security products, network security products, wireless security products, and thousands more helping ensure safety by giving attendees the right tools and defenses to protect against security risks. In addition to the exhibition, ISC West will partner with the Security Industry Association (SIA) to make educational sessions available April 9-11. SIA Education@ISC will kick off the day before the start of the exhibition. The comprehensive program includes 85+ accredited sessions covering a range of industry topics aimed at providing the critical knowledge attendees need to protect and defend against developing threats in today's security landscape.
How’s this for a simple access control scenario? You walk up to a door, wave your hand in front of a button, the button lights up, and the door opens. That’s the simplified user experience that startup Openpath is promoting as it enters the crowded and mature market for physical access control. Openpath says a simple user experience provides the extra boost needed for mobile credentialing to gain momentum. In this case, it’s even simpler than using a card credential (no searching in a bag or purse for the card). And there’s no personal identification number (PIN) code to remember; no “intrusive” biometric element that can concern some users. James Segil, President and Co-Founder of Openpath, says the simplified process “uses fewer thought cycles.” Reliability of the system comes from Openpath’s SurePath triple-connect technology “We wanted to make mobile access control that people want to use and can use safely and with ease,” he says. “We wanted to make using a smart phone for access control easier and more reliable than using a keycard.” Simplified user operation In the simplified scenario, the mobile credential resides on a smart phone that can remain tucked away in the user’s purse or pocket. The credential remains active without the user needing to open an app. The wave of the hand signals intent, which causes the button to light up, activate and the door is ready to open. Segil says the simplicity of operation has contributed to the system seeing an unheard-of 94% adoption rate among users. Reliability of the system comes from Openpath’s SurePath triple-connect technology. The smart phone credential is delivered using Bluetooth, WiFi or LTE (cellular) – whichever signal reaches the reader first enables the door to be opened. So even if a company’s WiFi is down or Bluetooth proves unreliable, there is still a third option. Openpath deploys “seamless” cloud integration and makes it easy for landlords and tenants to integrate Openpath with other systems Seamless cloud integration Segil is a serial entrepreneur who has had experiences as a frustrated user, dealing with many different offices, people and access control deployments over the years – subletting office space, changing PIN codes, dealing with 10 different offices using 10 different cards. Based on that experience, Openpath’s founders saw a need for a more user-centric approach to access control, and a chance to improve the office experience to be more aligned with employees’ experiences in their smart homes. Segil says he also saw “significant lethargy” among incumbent players in the access control space, and a market in which mobile and cloud technologies had still not taken hold. In addition to a simplified user experience built around mobile credentialing, Openpath deploys “seamless” cloud integration and makes it easy for landlords and tenants to integrate Openpath with other systems. The “elegant” readers, including a flush-mounted version, fit in well with high-end office environments. The company launched in May 2018. Openpath has been signing up national and regional channel partners all across the U.S. Openpath is focused on the commercial real estate market, where they have already seen significant adoptions, especially among mid-sized companies. Larger deployments as part of new construction are in the pipeline. National system integration In the past six months since its launch, Openpath has been signing up national and regional channel partners all across the U.S. and now has a nationwide footprint and is able to service customers all over the U.S. They are not yet disclosing any specifics about the number of partners they have signed up and who they are. “I can share that we have a number of large national system integration and security brands on board as channel partners and many more regional and local system integrators,” says Segil. They are looking for additional integrator partners. “There is a cohort of folks out there who say ‘I get it,’ and I want to offer it to my customers,” says Segil. The cloud element of the system can provide recurring monthly revenue (RMR). Openpath’s system offers flexibility in terms of meeting each customer’s security needs. In addition to the “super convenient” scenario described above, the system can also be configured to be “super secure,” using two-factor authentication and other measures, says Segil. There are multiple “flavors” between the two extremes. It can also be integrated with elevators to enable the buttons on allowed floors. Integration with existing systems Cloud software simplifies operation for both tenants and landlords. The system is backwards-compatible to existing systems and can be used to retrofit and mobile-enable a legacy system, providing the benefits of mobile features and cloud operation to multiple sites. The software can interface with enterprise applications such as Active Directory, and an application programming interface (API) facilitates integration with other systems and building components. It operates with marketing automation platforms such as Flack and visitor management systems such as Envoy. The system is backwards-compatible, providing the benefits of mobile features and cloud operation to multiple sites Open standards make the system easy to install in new or existing buildings using RS485, or Cat 5 or Cat 6 wiring, whatever is in place. Retrofit installations can use existing panels, servers, software, etc., or they can be replaced. The Openpath panel is installed right next to an existing panel in a retrofit and preserves all legacy integrations of the previous system. Access credentials compatibility In its simplest configuration, the Openpath system consists of single or four-door panels wired using standard ports, Wiegand ports and REX ports, each connected to software in the cloud. Each panel works offline if the internet connection is down. Various key fobs, cards and other credentials are available in addition to mobile credentials. Openpath was one of the new exhibitors at last fall’s GSX show in Las Vegas, occupying a large-sized booth for a startup company. The “beautiful” hardware drew a lot of attention, says Segil. “The channel loves us, and we signed a lot of people,” he adds. “We were excited by the response.”
A 300-plus camera city centre video surveillance scheme in Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The previous analogue-based CCTV system was more than 20 years old and had become expensive to maintain, so City of Lincoln Council decided to replace the analogue cameras and transmission equipment with HD digital equipment. The total cost of ownership has been reduced by the savings made on legacy fibre lease costs, as well as reduced energy consumption and the ability to configure and maintain the cameras remotely. Installation of IP full HD system The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity. Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The council employed independent consultants Lever Technology Group to help them ensure they had a robust and future-proof radio network design. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to drive innovation in the city and harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Bandwidth efficiency using H.265 compression A combination of fixed and PTZ cameras were installed over a new 1GB duplex network. These include cameras from the Dahua Pro series, which features high image quality, bandwidth efficiency using H.265 compression and excellent low-light performance. Bullet cameras from the Ultra series – with powerful optical zoom, IR distances of up to 50 metres and software which supports people-counting and heat-mapping – were also installed. The design of the scheme incorporated both camera and server-side analytics with legacy motion and audio detection The bandwidth efficiency of the cameras meant that multiple cameras could be installed in any given position, providing 360° coverage of locations and up to 20 Megapixels of video capacity per location – compared with less than 400,000 pixels with the previous analogue cameras. The design of the scheme incorporated both camera and server-side analytics, including video content analytics, facial recognition, ANPR, heat maps and pedestrian counting, as well as legacy motion and audio detection. The objective of the facial recognition aspect is to support operators in areas such as the search for missing and vulnerable individuals. PoE switches for providing power The superior image quality of the new system is borne out in figures which show an increase in ‘actionable’ images from 5% with the previous system to 60% successful reviews with the new one. Dahua PoE switches were also installed to provide power to the cameras, which are then connected to a layer-2 network. A new video wall comprising ten Dahua DHL49-4K LED backlit 49-inch 4K Ultra HD video wall display units featuring industrial level wide-viewing LCD panels, was fitted into a newly refurbished control room in City Hall and connected to i-Comply wonderwall video display drivers. This is a great collaboration of key project partners that have a tried-and-tested pedigree and working relationship with Videcom Security" Supplied through authorised distributor Mayflex, the entire system was installed by public space CCTV specialists Videcom Security, which worked with other partners to provide a high-performance, efficient and feature-rich system. Cost-effective and reliable equipment Bill Mead, Managing Director at Videcom Security, said that working largely with Dahua video equipment meant it was easier for engineers in terms of configuration, as well as being cost-effective and representing good value for money. “Working with the Dahua product range has been great. The products have proved to be reliable and we experienced very few problems, from the initial configuration through to installation and commissioning. “This is a great collaboration of key project partners that have a tried-and-tested pedigree and working relationship with Videcom Security. We broke new ground with the development of 4K H.265 decoding, the support through Luxriot for camera-side analytics and edge recording, and the development by Dahua of camera-to-camera communication, allowing for non-connected systems to communicate locally.” Infinet 5GHz and Siklu E and V band radios Videcom Security is a certified Dahua Integration Partner, training for which was delivered both by Dahua and the Mayflex Academy Dahua is a solution provider in the global video surveillance industry and associated technology and has a keen focus on innovation by investing heavily in research and development. For the Lincoln city scheme, its products were selected based on their performance and cost-effectiveness to meet project budgets. Videcom Security is a certified Dahua Integration Partner, training for which was delivered both by Dahua and the Mayflex Academy. This helped Videcom negotiate key firmware enhancements, which added to many of the analytical features available in each of the cameras. The wireless network is built with Infinet 5GHz and Siklu E and V band radios. Resilience and diverse routing has been built into the network design, which supports video surveillance as well as public Wi-Fi and capacity for smart city services. Luxriot have worked closely with Dahua, supplying their Evo Global video management system and supporting edge analytics integration through their ‘events and actions’ management, which has also been integrated through to i-Comply’s VTAS CRVMS software (now rebranded as Viewscape). Real-time control and video streaming The Dahua system implemented by Videcom Security provides the main elements of our tier-1 solution" The introduction of H.265 compression was ground-breaking for such a project, with the system capable of displaying 4MP and 6MP H.265 to the operator’s spot monitor with real-time control and video streaming. “The Dahua system implemented by Videcom Security provides the main elements of our tier-1 solution,” said Martin Byrne, CCTV Team leader at Lincoln City Council. “The police are extremely pleased with the system and we’ve had very positive feedback from them. “There is really no comparison from how we operated previously to how we can now. It revolutionises how we manage the CCTV systems and data. The potential for what we can achieve going forward is remarkable. We have now started to get real results from the investment in analytics; in particular vehicle and people-counting has been deployed and data is used to enhance other city projects.” Martin added: “Dahua has taken time out to visit and discuss with us our ambitions for smart city services. We have adopted Dahua as our brand of choice for CCTV cameras and have so far been very pleased and impressed with their reliability, low-light performance and overall image quality.”
ProdataKey (PDK), an innovator of cloud-based network and wireless access control products and ASSA ABLOY, the pioneer in door opening solutions, announced the completion of a campus-wide security upgrade at Glenaire Retirement Community in Cary, North Carolina. Modern Systems, of Yadkinville, North Carolina, has installed a fully integrated wireless lock and access control solution securing 370 doors spread across the community’s main building entrances, public access areas, offices and residential apartment units. It makes use of ASSA ABLOY’s Aperio wireless locksets with PDK’s cloud access control software, providing administrators with the ability to remotely lock and unlock doors, set specific hours for maintenance workers’ access to buildings, continuously monitor door use, and easily retrieve system-wide reports. ASSA ABLOY IN100 Aperio wireless locks feature sleek readers integrated with the door hardware, helping to preserve the upscale aesthetic of Glenaire’s many buildings. Accessing PDK software from mobile device System management of PDK software can be handled completely from any mobile device or computer browserThe system will continue to grow, with expansion to all electrical rooms, storage rooms, mechanical rooms and closets, bringing the total to approximately 650 doors, as well as another 190 apartments and 40 assisted living units. As new doors come online, they will appear within the completely scalable PDK interface with no interruption to service or administrative functions. System management of PDK software can be handled completely from any mobile device or computer browser. Modern Systems was able to upload the user database from Glenaire’s legacy access control system to PDK’s cloud servers, allowing residents to retain use of their existing cards, which previously were used only to open the front doors of main buildings. With the PDK/ASSA ABLOY system, they now use those same cards to access public areas and their own private residences. ‘Guest’ cards, with more restricted access, are available for residents to give to family or friends as appropriate. Customised card permissions have also been established for staff groups, including service workers, nursing professionals and dining staff. Integrating security solutions When a resident is missing, administrators will be able to quickly call up cameras from the last door where the resident used his or her access cardModern Systems plans to soon facilitate an integration between the PDK software and several other security solutions they have installed at Glenaire. Mapping between doors and surveillance cameras, which are part of a new Milestone Systems video management solution, will not only enhance security but assist with Glenaire’s missing resident protocol. When a resident is missing, administrators will be able to quickly call up cameras from the last door where the resident used his or her access card. They also plan to connect the facility’s Situational Awareness and Response Assistant (SARA) risk management solution and mass notification system, from Status Solutions, with PDK. This integration will be important both in campus lock-down situations, as well as to assist with entry for response teams during medical emergencies. Glenaire’s Director of Facility Services, Ryan Ferguson, says he was wowed by the cloud-based PDK solution, which he says, “has the most modern, up-to-date access control software of anything I’ve seen. In addition, we were able to install the wireless PDK/ASSA ABLOY solution in about half the time it would have taken to install a wired solution, and for about half the cost.” Protection from cyber vulnerabilities The fact that all updates and security patches are automatically installed, system expansion is pain-free and limitless"Cory Jackson, PDK’s Vice President of Strategic Sales, adds, “The Glenaire project demonstrates the many ways in which our cloud solution makes sense for enterprise scale customers. “The fact that all updates and security patches are automatically installed, system expansion is pain-free and limitless – even across multiple buildings or sites, we offer seamless integration with solutions from valuable partners like ASSA ABLOY and others, and the customer’s in-house network is not exposed to any potential cyber vulnerabilities, are all reasons that PDK is gaining traction with larger customers.” “Retirement communities like Glenaire face a very unique set of challenges. The ability to provide a sense of security to residents and their families while still creating an environment that feels like home is paramount,” says Caleb Allen, electro-mechanical specialist for ASSA ABLOY Door Security Solutions. “We were happy to offer them a solution that made it easy and affordable to install comprehensive access control throughout the facility.”
Critical infrastructure requires locks that are proven, tested and trusted. Sometimes electronic locking is the right choice; at other times, mechanical locking does the job. With CLIQ mechatronic locking technology, one water utility combined both in a single, secure system controlled by powerful, intuitive CLIQ software. O des Aravis is responsible for water capture, storage quality, analysis and delivery of around 700,000m3 annually to homes and businesses in the Aravis Mountains region of France. PROTEC2 CLIQ key-based access control with programmable, battery-powered keys now secures 30 opening points across their premises. These robust locking devices are suited to protecting high-security openings, including a potentially dangerous room with high-tension electrical cabling and equipment. They are already deployed at critical infrastructure sites all over Europe. Controlling and modifying access rights The mechatronic CLIQ system enables the utility’s facility managers to control, modify and trace every important accessThe mechatronic CLIQ system enables the utility’s facility managers to control, modify and trace every important access. They know who goes where, and when. They are aware of activity affecting all critical doors; it is even impossible to leave one unlocked. Because CLIQ is a flexible, key-based system, O des Aravis can also retain some mechanical locks at the site, operated by the same secure keys and with the same PROTEC2 high-security disc cylinders. CLIQ software makes it easy and intuitive for O des Aravis to manage their entire locking system. “The programming software platform is very simple to use. We can easily grant or forbid access rights to any user,” explains Laurent Schutz, Water and Sanitation Process Manager. CLIQ Web Manager software The CLIQ Web Manager software is built to help companies like O des Aravis manage complex workflows. System administrators can program, amend or delete keys remotely. It’s straightforward to generate time-stamped audit trails for any lock or key, to track access in detail. The Web Manager can generate attendance reports for staff and contractors. Yet despite all these features, the CLIQ Web Manager requires minimal IT investment: it runs in the cloud and is accessed via an encrypted connection to a standard web browser. On demand audit trails of lock/key If a key is lost, a security manager can deactivate it instantly with a couple of clicksAt O des Aravis, comprehensive audit trails for any lock or key are available on demand. These also sync automatically when a user key is updated or revalidated. If a key is lost, a security manager can deactivate it instantly with a couple of clicks, ensuring buildings and clean water supplies are not put at risk. “There is very good communication about software updates,” says Laurent Schutz. “It is highly professional.” We live in a world of diverse threats to our critical infrastructure. For Aravis Mountains residents, winter skiers and summer hikers, these refreshing alpine waters are safely locked down — thanks to CLIQ wireless access control.
When a leading English university sought electronic locks for its newest student accommodation block, it turned to Aperio to extend its installed Gallagher Command Centre access control system. The University of East Anglia (UEA) has relied on Gallagher access control for a decade. To extend their Gallagher Command Centre system to Crome Court—a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates—they needed the right wireless solution. Wireless locking technology Aperio wireless locks are battery powered, and so use much less energyUEA’s needs included more than just security, stylish component design and affordability. Crome Court was specifically designed to minimise environmental impact, including CO2 emissions. Any access control system was expected to contribute to that goal. The university chose Aperio wireless locking technology from ASSA ABLOY. Aperio wireless locks are battery powered, and so use much less energy than wired magnetic security locks. They only “wake up” when a credential is presented to the reader. On campus training “We decided to offer Aperio to upgrade and extend our system at UEA because of its outstanding reputation within the security industry,” explains Jason Boyce, sales manager at Gallagher. “Having worked with us for 6 years, Gallagher knew we would deliver,” adds David Hodgkiss, national sales manager at ASSA ABLOY UK. Installation was quick and easy, aided by training delivered on campus by specialist ASSA ABLOY technicians. “We found ASSA ABLOY’s service faultless,” says Wayne Dyble, installation and support manager at Check Your Security, UEA’s service provider. Environmentally advanced profile There’s no need for expensive and time-consuming work changing the locks Crome Court’s secure doors are fitted with Aperio E100 online escutcheons. Students open them with programmable RFID smart cards, instead of cumbersome mechanical keys. If a keycard is lost, it is straightforward for UEA facilities staff to cancel it and issue a replacement—using a simple web-based interface or mobile phone. There’s no need for expensive and time-consuming work changing the locks. UEA also aimed to build Crome Court with an environmentally advanced profile. Here, too, Aperio delivered. Wireless locks are battery-operated and emit much less CO2 than wired magnetic locks. In fact, in carbon terms, Aperio locks emit 0.16 percent of the total emissions produced by standard wired locks. Flexibility is another Aperio asset: additional doors can be brought into the same integrated Gallagher system whenever needed. “We hope to roll out Aperio across all new and existing residential estate,” says Christine Beveridge, head of campus services at UEA.
The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for students. Access management system The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff" In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Adaptable access solutions A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio® wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost-effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Improved student experience The Gallagher Command Centre integration allows for the access key and student ID to be combined in to one card, offering a number of benefits to both students and staff. The student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted" Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Monitoring access cards The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” Replacing keys with a combined access and student ID card has reduced our operational costs" Creating business value University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Enduring partnerships “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved, and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.” “The University has worked with 2020 Vision Systems for some time on CCTV and access control systems, so when they won the tender to provide and install the Gallagher and Aperio® systems we had every confidence that they would be able to deliver. The completion of our new state of the art Chamberlain development was extremely close to the date of the first student occupation and so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.”
Texas A&M University-San Antonio (A&M-SA) has become the first university in the world to deploy an Indoor Positioning Solution across its entire campus for the purpose of providing the safest possible environment. The SafeZone indoor positioning solution, provided by CriticalArc, provides the campus police with an unprecedented three-dimensional view of multi-story buildings. For example, instead of receiving an alert about ‘an incident somewhere in the student union building’, they get pinpoint specifics, such as ‘it’s on the fourth floor, west wing, outside room 410’. "With indoor positioning and SafeZone, we're able to provide a faster response time, whether it's a medical emergency or an active shooter,” says Roger Stearns, A&M-SA’s assistant chief of Police, featured in this video. The entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance" Safer environment for students The university’s Chief of Police Ron Davidson wanted to innovate with this full-coverage system because the campus was expanding, including a newly completed residence hall, which meant having students around the clock for the first time in A&M-SA’s history. He was committed to ensuring a safer environment for students, staff and visitors. In addition, Chief Davidson was in search of a common operating view that would provide the Emergency Operations Center and all officers on patrol a real-time location of all available officers and volunteers, as well as showing the location of all incidents ̶ essential for coordinating first responders and the Campus Community Emergency Response Team (CCERT). Heat mapping and incident playback “SafeZone is essential technology to position your organisation on the cutting edge of campus law enforcement. The real-time common operating view both enhances officer safety and acts a force multiplier. Plus, the entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance,” Davidson said. Texas A&M-San Antonio has adopted the indoor positioning solution as a standard and will deploy it in all future buildings on campus. The solution is fully supported by the University’s Information Technology department and has been assessed for additional applications to enhance the student experience including wayfinding and research by academics in the newly completed Science and Technology building. Easy to maintain wireless installation The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain"SafeZone was easy to deliver with no disruption to the campus. It was deployed in a matter of weeks during the summer break. “The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain,” added Stearns. Organisations can install wireless, wearable duress alarms able to pinpoint anyone anywhere on campus as an alternative to fixed, expensive, wired panic alarms. Among other capabilities, SafeZone allows users to get the most rapid help simply by activating an alert, using an app or a wearable duress alarm. As soon as the alert is triggered, the location and details of the user are streamed to the monitoring team, allowing officers to coordinate a smarter, more targeted response. By enabling responders to visualise the precise location of an incident, anywhere on campus, SafeZone is much more powerful than traditional, fixed panic alarms and blue light telephones, which are more expensive to install and less accurate in operation. SafeZone public safety solution Glenn Farrant, Chief Executive Officer, CriticalArc, notes; “I’m delighted by the close partnership between A&M-SA and CriticalArc resulting in this ground-breaking implementation of the SafeZone public safety solution. Chief Davidson and his team are at the forefront of using this technology and we are pleased to be helping them improve the quality of life, and the learning experience, for everyone on their campus.” The SafeZone indoor positioning solution is commercially available worldwide for a range of university, hospital, enterprise and finance applications and is being deployed in more than 80 countries worldwide.
Round table discussion
A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?
Where does the time go? Before you know it, here we are at mid-year reflecting on an eventful first half of 2018 in the physical security market. It’s also a good time for our Expert Panel Roundtable to pause and look ahead at what we might expect in the second half of the year. We asked this week’s Expert Panel Roundtable: What technology development will have the greatest impact in the second half of 2018?
Consolidation – a decrease in the number of companies in a market achieved through mergers and acquisitions (M&A) – has been an important trend among manufacturers in the physical security market for many years. More recently, the trend has also appeared to extend to the integrator market. Larger integrators have been buying up other large integrators; in some cases, they have also been buying up smaller, regional integrators to expand their geographic coverage area. We wondered if this week’s Expert Panel Roundtable has noticed the trend. We asked: Has consolidation among security companies shifted to the integrator/installer market? What is the impact?