ComNet, Communication Networks of Danbury, Connecticut, a USA-based manufacturer of fibre optic transmission and networking equipment, is introducing two hardened PoE power injectors for applications where higher requirements for operating power exist on an Ethernet network. The CNGE1IPS75AC (75 watt) and CNGE1IPS95AC (95 watt) hardened Ethernet PoE power injectors designed to supply PoE operating power to Powered Devices that require greater power than can be provided by IEEE 802.3at for Power...
Beyond Visual Line of Sight (BVLOS) drone operations are key for future commercial unmanned aerial vehicles (UAV) use cases, including public safety, industrial inspection and urban air mobility. Frequentis has partnered with mobile network connectivity specialist and start-up, Dimetor, to enable network connectivity for command and control (C2) and payload data links to ensure reliable and consistent data sharing. Dynamic and reliable telecommunication data The initial introduction of UAV&rsq...
Optical transaction technology specialist, MetaSepia, unveils ScreenBeam, a ground-breaking optical alternative to rival mobile near field communications (NFC) services by enabling fast, frictionless and secure transactions between on or offline devices. Unlike mobile NFC, which relies on transformer-based radio frequency (RF) fields to couple devices, ScreenBeam authenticates visually, displaying and capturing authentication data using the devices’ display screens and onboard cameras. F...
Identiv, Inc announced that the company is expanding its partnership with Les Bouchages Delage to deliver Internet of Things (IoT)-ready solutions for near field communication (NFC)-connected bottles in the wine and spirit industry. Identiv and Les Bouchages Delage originally partnered while collaborating on an intelligent NFC bottle cap for a luxury cognac brand. Now, the two companies are expanding their partnership by equipping a wide variety of Les Bouchages Delage cap designs with Identiv&...
Nortek Security & Control LLC, globally renowned wireless security, home automation, access control, and health and wellness technology solutions firm, announced the appointment of Richard Pugnier as the new Vice President of Marketing, reporting directly to Senior Vice President for Global Sales and Marketing, Bruce Mungiguerra. Intelligent home solutions “We are excited to have a marketing leader with Richard’s strengths lead our marketing strategy and initiatives, as we brin...
The CLIQ Go key-operated wireless access control system is built to make security easier for small and medium-sized businesses (SMBs). It also offers a new way for locksmiths and SMB managers to work together for mutual benefit. When running an SMB, the budget probably won’t stretch to a security department or a dedicated facilities manager. Yet key management hassles faced are no different to those faced by a multinational company. CLIQ Go wireless access control CLIQ Go helps manage l...
Vanderbilt, a provider of the state-of-the-art security systems, announces new devices to complement the existing range of SPC Wireless system. The new range of devices include: WSIR-EXT – Wireless external sounder/beacon available with a blue, red, or orange beacon. WSIR-INT – Wireless internal sounder/beacon. WRPTR – Wireless AC plug style repeater to provide an alternative communications path. Wireless accessories – a range of accessories to improve the installation experience. Presenting a great revenue opportunity for installers We are pleased to announce the expansion of the SPC intrusion detection family" Wireless technology is coming of age, and the new Vanderbilt devices boast two-way wireless technology that delivers ease of installation without compromising on the security of a wired system. Commenting on the latest release, Ross Wilks, Head of Marketing Communications at the company noted: “We are pleased to announce the expansion of the SPC intrusion detection family with the release of these wireless devices. This range of products was designed in response to growing consumer IoT trends, and as a result, present a great revenue opportunity for installers in boosting their SPC portfolio offering.” Reducing costs for the installer Vanderbilt’s SPC Wireless devices are secure for installers to mount, pair, and configure, and they can cover over 500 meters in open space. This is a more cost-effective alternative than having to wire an entire building with cable. The 500-meter range cuts down on install time meaning a whole building can be fitted in just a couple of hours, offering a means of reducing costs for the installer. Paul Drillsma, Product Manager for the devices at Vanderbilt stated: “A vital feature of these releases is that the devices use the industry-leading lithium batteries, resulting in an extended battery life of five years or more. This longevity can free up installers’ time for more urgent tasks, as they won’t have to go to the site as often to keep changing out batteries.” Automatic power-saving mode This release marks the second phase of wireless development for the award-winning SPC system Battery life is a critical component of the SPC Wireless devices. An automatic power-saving mode supports them, and in fact, the SPC Wireless smoke detector, complete with EN14604 approval, comes with a battery life of over ten years. Further delivering on the aim of aiding installers, settings for SPC Wireless are all configurable over the air, again reducing the need for time-consuming site visits. Drillsma continues: “Installs for Vanderbilt's SPC Wireless devices were designed to be hassle-free. In contrast, a wired solution can take, at a minimum, a day’s work fitting cable. By reducing time on site, Vanderbilt’s SPC Wireless can enable installers to get more work done elsewhere, essentially meaning more profits from more jobs.” This release marks the second phase of wireless development for the award-winning SPC system. In subsequent releases due next year, Vanderbilt will also present repeaters for wired keypads, PIR cameras, and wireless keypads for their wireless range to the market.
ELATEC, global developer and manufacturer of innovative RFID products, welcomes Klaus Finkenzeller to its corporate management team as Innovation Manager. The qualified electrical engineer is a regarded international expert in the field of RFID technology. With the addition of this renowned specialist, ELATEC increases its innovation strength and consolidates its position as a global technology provider. RFID identification and application development Finkenzeller’s focus includes identification, assessment and application development of new RFID concepts, trends, and product technologies, significantly bolstering the role of ELATEC as a sustainable, long-term partner. Evaluating current product guidelines and standards will also be a core responsibility. “We’re delighted to have Klaus Finkenzeller on board,” says Stefan Haertel, CEO of ELATEC GmbH. “Klaus is a pioneer in the RFID industry and his book 'RFID Handbook' is essential reading for anyone who works in this area. And thanks to his involvement in national and international standardisation committees, he is at the forefront of new technology standards and developments. This helps us to develop our strategic focus – and our customers benefit from sustainable products.” RFID technology expert Finkenzeller has been working on developing contactless chip cards and RFID systems since 1994. He has registered about 180 patent families to date, and his book ‘RFID Handbook’ is already in its seventh edition. It is also available in seven languages. He has been an active member of many different standardisation committees for 25 years and has helped to define important standards in RFID technology. “My role as Innovation Manager at ELATEC is an exciting continuation of my previous field of activity,” said Finkenzeller. “I’m also looking forward to applying my expertise to interdisciplinary issues and advancing to the company’s success from my experience.”
Brilliant, manufacturer of Brilliant Smart Home Control system, and Schlage, a brand of Allegion that has been creating stylish and innovative door hardware for almost 100 years, has announced at CEDIA Expo 2019 a new collaboration designed to bring more convenience and simplicity to the smart home and home technology industry. Complete access control Schlage Encode Smart WiFi Deadbolt integration with Brilliant Smart Home Control for seamless access control Schlage’s innovative smart lock, the Schlage Encode Smart WiFi Deadbolt, will integrate with Brilliant’s Smart Home Control to give end users complete access control as well as the ability to conveniently lock and unlock their doors directly from any wall-mounted Brilliant Control or by utilising voice commands through integration with Amazon Alexa. Homeowners will also be able to control locks as part of their home automation scenes. The integration also makes it easier than ever for custom integrators and trade professionals to create safer, smarter homes for end users. The Schlage Encode deadbolt features built-in WiFi, making additional hubs and gateways unnecessary and allowing it to be added simply to a wider variety of smart home ecosystems. Its ability to seamlessly connect with Brilliant provides even more options during home construction. Integration with smart home devices “The Schlage Encode deadbolt was designed to make connected locks simpler for our customers,” said Mark Jenner, Director of Technology Alliances at Allegion. “By integrating with smart home automation platforms such as Brilliant, we provide homeowners greater flexibility, accessibility and simplicity to the smart home experience. That improved experience benefits partners at every stage, from the business decision to include the tech on new homes to installation of the technology.” At CEDIA Expo 2019, September 10-14, Brilliant and Schlage will demo the integration at the Brilliant booth #3527. This demo is aimed at helping custom integrators understand how to deliver the best smart home control experience to their customers. Brilliant – Schlage integration “Brilliant understands that home builders and consumers aren’t smart home experts, yet they want the advanced technology and benefits that come with a smart home,” said Aaron Emigh, CEO and Co-Founder of Brilliant. “Brilliant and Schlage are committed to helping homeowners meet their needs now and in the future by working with custom integrators to create a more harmonious smart home experience.” Benefits Safety: Homeowners are provided with top integrated products that help ensure the safety of their homes and families. Simplicity: With no hubs or gateways needed to connect the Schlage Encode Smart WiFi Deadbolt to the home network, installation and integration with Brilliant and other smart home technology is easier than ever. Convenience: The easy-to-use integration of Schlage and Brilliant provides homeowners with an exceptional smart home experience, resulting in positive customer interactions with builders, custom integrators and other trade professionals. Peace of mind: Brilliant and Schlage’s innovation helps keep homeowners safe through integrated events that allow a door to lock automatically at a set time, see who is at the door and unlock the deadbolt remotely for trusted visitors, and ensure the house is turned on and safe for family members. Flexibility: Customers have access to the smart home options they expect and can choose integrated products that will work with their lifestyle. Affordable: Brilliant and Schlage have extensive relationships with builders to help create a program that is accessible and affordable to contractors and builders, alike. Smart home features Lock and unlock the door conveniently using Brilliant throughout the home or utilise the mobile app when they’re on the go. Incorporate the Schlage Encode deadbolt in Brilliant “Scenes” to trigger controls throughout the home. For instance, tap "Goodnight" and Brilliant will lock the doors, turn off lights, turn down the temperature, and mute music. See and speak to guests at the front door and unlock the door when a Schlage Encode Smart WiFi Deadbolt and Ring Video Doorbell are connected to the Brilliant Control. Tell Alexa to lock and unlock the door once the Brilliant Alexa Experience is set up and the Schlage Encode Alexa Skill is enabled.
AMG, the ISO 9001:2015 approved UK manufacturer and global provider of environmentally robust fibre, analogue, IP/Ethernet, wireless & hybrid communication transmission solutions, has announced the start of a global growth plan. Capitalising on significant new external investment, AMG plans to promote its British designed and manufactured products to markets around the world. There will be investment to significantly increase the AMG product range, to increase its technical and sales resource and team-up with partners around the world. As part of this process, the company announced that the driving force for growth will be steered by new MD, Steve Clarke, working alongside the existing management team. A well-known and respected security industry figure, Steve’s 30 years’ experience spans senior management roles at market leading video transmission manufacturing companies, including COE, GE companies IFS and Fiber Options and most recently, ComNet. We’ll be looking to expand the company’s product portfolio and core technologies" Recruiting expertise to broaden sales Talking about his objectives as new MD, Steve said: “I’m really excited about developing the prospects for AMG’s potential for growth. With that aim in mind, I’ll be looking to build upon AMG’s current successes and develop the business to become a truly global brand. "We’ll be looking to expand the company’s product portfolio and core technologies and recruit expertise to broaden the depth of customer sales and technical support. In essence, the aim will be to secure a solid platform with which to further expand the depth of AMG’s market penetration." “AMG has an acknowledged reputation as a great British manufacturer and, by complementing its unrivalled technology offer with an enhanced commercial and sales bias, I’ll be looking to develop the company’s customer base and take the business into new and exciting market sectors. We will take AMG from having been the best kept industry secret, to the global supplier of choice.”
In a world where many electronic access systems offer greater convenience and flexibility than mechanical keys, what can really make the difference? Instead of being tied to mains electricity, what if one could carry the power with them? With a CLIQ wireless access control system, a battery inside each key powers all electromechanical CLIQ cylinders and padlocks. Authorised key-holders carry a single battery-powered key programmed with only their pre-defined access permissions. Keeping the solution’s power source independent of the locks and padlocks makes CLIQ management and operation more efficient. No need of cabling or electrical wiring Keys have a typical battery life of 5 years. When it is time to change the battery, anyone can do it. No expert needed, and no need to visit all CLIQ locks to reprogram or check their power. With CLIQ, all the power one needs is in their key. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the doorCLIQ locks have other advantages, too. Because CLIQ devices are wireless and battery-powered, one does not need cabling around the door. There is no need for any invasive electrical wiring when one installs CLIQ key access control. And thanks to CLIQ’s menu of software options, one can decide how to manage users’ access rights. CLIQ Local Manager can administer their system via a local software installation; the CLIQ Web Manager runs securely in the cloud. ASSA ABLOY also offers a convenient Software as a Service solution option with round-the-clock support, maintenance and incident reporting as standard, and Service Level Agreements delivering data redundancy and up to 99.5% availability. eCLIQ wireless access system A fully electronic addition to the CLIQ portfolio, the eCLIQ wireless access system is built around secure microelectronics with AES encryption. Robust and durable, eCLIQ electronic cylinders are available for doors, cabinets, lifts, alarm boxes, machines and entrance gates. An integrated lubricant reservoir ensures they remain maintenance-free for up to 200,000 cycles. “This evolution of our award-winning CLIQ technology is already protecting businesses and public services across Europe,” says Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA. “Organisations in a range of sectors, and with differing building types – from Italy’s Creval Bank to University Hospital Frankfurt – have learned that eCLIQ provides the control and flexibility their premises need.”
March Networks, a global video security and video-based business intelligence solutions provider, is pleased to introduce new capabilities available in its powerful Searchlight software. Used by international banks and retail organisations to extract valuable information on customer service, merchandising, operations, compliance and more, March Networks Searchlight helps businesses improve performance and profitability. Integrating clear surveillance video, relevant business data and highly accurate analytics, the software also enables organisations to proactively detect fraud and theft and quickly review suspect transactions – reducing investigation times by as much as 90%. Searchlight software also enables organisations to proactively detect fraud and theft Searchlight software With the launch of this latest version of Searchlight, customers benefit from enhanced filtering and customisation features that make it easier to uncover losses and compare key performance indicators (KPIs) from multiple locations simultaneously. These new capabilities include: Expanded fraud/loss detection reporting. Users can now combine specific transaction types with associated point-of-sale (POS) or ATM/teller alarms to proactively pinpoint suspect incidents. A fraud investigator at a bank might set a business rule to report on all loan applications processed with no customer present, while a retail loss prevention manager may want to see all incidents where a no sale transaction is followed by the opening of a cash drawer. Users receive a list of all of their customised exceptions along with links to the recorded video so they can quickly scan through each incident and visually verify what occurred. Enhanced transaction pattern detection, which allows users to more precisely define suspect transactions by combining transaction types (e.g. withdrawals, deposits, voids, discounts or refunds) occurring within a set time interval. A retail employee voiding a transaction immediately following a cash transaction, for example, or someone conducting two ATM cash withdrawals below a set threshold within minutes might be committing a crime. This new Searchlight software capability helps investigators identify such theft and fraudulent incidents faster and provides clear video and data evidence to help them prevent recurring incidents from happening. People counting with employee filtering, through an integration with the latest FLIR Brickstream 3D analytic sensor, to provide highly accurate customer traffic data and sales conversion metrics. The feature uses a combination of Bluetooth Low Energy (BLE) technology and employee-worn tags to automatically identify and remove staff from customer counts, a process that can otherwise be manual or missing in today’s retail environments. Personalised reports that enable users to set and save ‘favourite’ dashboards incorporating data from multiple sites. The customised reports are ideal to help aggregate and compare KPIs, such as the location with the highest percentage of voids or returns, or the most transactions per day over a defined amount. Integrated video and data solutions “These latest Searchlight capabilities make it even easier for our banking and retail customers to uncover, analyse and compare data that’s critical to the success of their business,” said Dan Cremins, Global Product Management Leader, March Networks. “With more than a decade of experience providing integrated video and data solutions to these markets, we’re now focused on expanding the applicability of the data within an organisation, while constantly improving the user experience.” March Networks will showcase its new Searchlight business intelligence dashboards and reporting capabilities in Booth 1319 at the Global Security Exchange (GSX) Exposition, September 10-12, 2019 in Chicago, IL. March Networks is a globally renowned provider of intelligent IP video surveillance and business intelligence solutions. They provide technical expertise to enable organisations to realise the true power of integrated data and video. Headquartered in Ottawa, Canada, they are a global organisation with corporate offices located worldwide.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a large corporate end user who represents a key demographic for show organisers – bluntly suggest that healthy scepticism was on display side-by-side with the promotional energy in play.On this floor, there are some lies being given out. Ask the tough questions, make the exhibitors show you" “On this floor, there are some lies being given out,” said Rudy A. Wolter, CTO, Security and Investigative Services for Citigroup, a financial services corporation. He advised fellow attendees to “listen for them, ferret them out, ask the tough questions. Make [the exhibitors] show you.” “Don’t be afraid to ask these men and women questions,” added Wolter. “Don’t be afraid to challenge them. If you don’t challenge them, they’re not getting any better which means we aren’t getting any better. At the end of the day, they’re the leaders; they’re the ones making change; they’re the ones touching systems; they’re the ones helping integration.” Banking security with Verint At Citigroup, Wolter oversees 1,300 bank branches in North America that use Verint systems, including 23,000 cameras tied into a single command centre. Skepticism aside, Wolter also provided evidence that even tough customers can be brought around. Specifically, he is sold on Verint: “When you have a problem, this company listens,” he told attendees at a Verint gathering on the show floor. New at GSX 2019 is the Verint Video Investigator, which is software that empowers investigators to quickly find the data they need to identify security threats in near real-time. In all, Verint serves in excess of 2,300 individual financial institutions, with tens of thousands of branches. Wolter was one of several end users willing to sing their praises publicly. Other GSX exhibitors were also proud to have their own real-world success stories. Placing the emphasis on outcomes At GSX, I heard more than once that outcomes are more important than technologies. Customers don’t want to hear about technologies, but rather about what those technologies can do for them. Avigilon, now a subsidiary of Motorola Solutions, is another company that is focused on outcomes rather than technology per se. “Instead of focusing on megapixels and terabytes, the end user is focused on perimeter security, loss prevention and risk management,” says John Kedzierski, Sr. VP of Video Solutions at Motorola Solutions. “We are working to provide that outcome." The end user is focused on perimeter security, loss prevention and risk management" How operators work to ensure outcomes is another aspect that is changing, says Kedzierski. “Watching video is obsolete,” he says. Using Avigilon’s new system, the operator instead is looking at colour-coded hexagons; one color means motion, another means an analytic event. Operators click on various hexagons to view video. Also at GSX 2019, Avigilon featured its new H5A camera line, with expanded object classification analytics, detailed object detection, and tracking in crowded scenes; and focused on the Avigilon Blue cloud system. They are working to make every camera capable of detecting faces, which can be matched to a watch list. How technology addresses marketplace changes Addressing the changing marketplace was another GSX theme. As the workplace changes, ASSA ABLOY Americas is adapting its technology to address new employment practices such as "hot-desking", and remote and mobile workers, says Peter Boriskin, Chief Technology Officer. Systems have to be able both to protect assets and also to provide flexibility to accommodate the changing workforce, he said. Corporate acquisitions are directly expanding the capabilities that ASSA ABLOY brings to the market. For example, they recently acquired Luxer One, a locker company that enables secure delivery of packages without customers needing to stand in line or wait for service. Deliveries can be made in seconds. Peter Boriskin of ASSA ABLOY Americas led a booth tour, including new power capabilities gained in the acquisition of LifeSafety Power Another recent ASSA ABLOY acquisition is LifeSafety Power, which is expanding the company’s capability to provide proactive data on wired systems by tracking power usage. For example, a spike in current might mean a problem with a component. Compiling “intelligent triggers” enables creation of a dashboard to provide analytics of wired systems. ASSA ABLOY has also been devising predictive analytics of wireless locks to predict battery life, for instance, and to address other maintenance challenges. “We want to know what’s going on at a door without visiting it,” says Boriskin. New exhibitors make their mark New exhibitors were part of the GSX mix. One new exhibitor was Vaion. It’s their first trade show after launching at IFSEC in London in June. Vaion combines a small camera portfolio with on-premise servers and software managed through the cloud for an end-to-end solution. Tormod Ree, co-founder and CEO, calls it a “hybrid cloud delivery model”. Vaion is also a “more proactive security model”, said Ree. Video is analysed for anomalies, and the server “learns” what is normal and not normal. The system provides alerts and notifications, occupancy counting and traffic control, among other features. And “overlays” are employed to present information on a map. Vaion can highlight video that is more likely to be relevant and prioritise feeds that have more activity. Vaion designs the hardware, which is manufactured in Taiwan. Vaion was a first-time exhibitor at GSX 2019 with their end-to-end video system; Tomod Ree is co-founder and CEO Gunshot detection technology EAGL Technology displayed their “Firefly” gunshot detection technology at GSX 2019. Based on technology originally developed for use in the military for sniper detection, the U.S. Department of Energy adapted it to civilian uses after the Sandy Hook School shooting. Boaz Raz, CEO, said the technology is the “most advanced and affordable, wireless for use indoors or outdoors, and it can control doors and cameras”. It doesn’t “listen” for gunshots like some competitors; rather it measures energy for “6 sigma” accuracy (almost 100%). Defining, and redefining, end-to-end solutions End-to-end solutions were all the rage at GSX 2019, but Allied Universal was one exhibitor that pondered what, exactly, is an end-to-end solution? It means different things to different people. For example, a video company’s end-to-end solution would not include access control. When Allied Universal claims to offer an end-to-end solution, they mean it in the broadest definition of the term, including all security systems deployed for a customer as well as the important human element (i.e., manguarding). “The industry’s emphasis on ‘end-to-end’ doesn’t encompass a full solution,” says Mike Mullison, Allied Universal’s Chief Information Officer. “When somebody uses the term end-to-end, you have to ask: What’s at both ends?” The lines between cyber and physical threats are blurring. Clients want full-service solutions" “The lines between cyber and physical threats are blurring,” adds Mullison. “Clients want full-service solutions.” Allied Universal is adding new technology elements to its offering, and Mullison says “the next phase of growth will be fueled by technology.” Allied Universal recently introduced the Heliaus product, a smart phone app that accesses an analytics engine to predict outcomes and prescribe optimum responses. It literally puts technology in a security guard’s hand. One customer has found that use of the technology resulted in a 20% reduction in safety and security incidents. The latest in access control among exhibitors In addition to video, access control had a big profile at GSX 2019, as evidenced by ASSA ABLOY America and many other companies. Another example is SALTO Systems, featuring its new NEO cylinder for wireless access control and the SALTO Virtual Network (SVN); the SVN-Flex extends and increases the number of updating points directly to the door. The SVN-Flex extends and increases the number of updating points directly to the door The compact SALTO NEO Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, or sliding doors. Low energy consumption results in 110,000 cycles with just one set of batteries. Other SALTO products are SALTO KS (Keys as a Service); SALTO BLUEnet Wireless for Bluetooth RF-driven real-time control of doors; the XS4 One Deadlatch stand-alone electronic lock; and JustIN Mobile, which replaces the need for an access card by securely sending a mobile key Over the Air (OTA) to an iOS or Android device from SALTO’s ProAccess SPACE management software. The next step in integration A new company reflecting the GSX emphasis on integration is Security and Safety Things (SAST), which is still in launch mode but expects to have its first pilot customers in the Q4. The first camera vendors embracing the SAST platform will have cameras for sale at ISC West in the spring. SAST is creating an Internet of Things (IoT) platform for the next generation of security cameras. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphones.SAST is creating an IoT platform for the next generation of security cameras “SAST is a technology platform, but it is also a business platform and a relationship platform,” said Emmanuel Ventadour, VP Sales and Marketing. For app developers, SAST also provides non-technical commercial services (i.e., easing their route to market.) Hartmut Schaper, CEO, emphasises the “openness” of the company. Even though they are a spinoff of Bosch, they are treating every camera manufacturer equally, he says. For integrators, the use of apps can expand their field of play. Apps will empower integrators to use video for more business processes – not just security – and expand their reach with customers, says Schaper. From scepticism to sales There were plenty of product claims at GSX to feed the skepticism of even the toughest of potential customers. Fortunately, product claims were only the beginning of conversations with attendees at this year’s show. No doubt manufacturers were put through their paces more than once, and a few of them even came out on the other side with potential new business to show for their efforts. That’s the true measure of success at GSX 2019, or any trade show. Click here to read our reviews from Day One and Day Two of the show.
After a period of rapid international expansion, the next step for Ajax Systems is to set deeper roots in each market and become more sustainable. The manufacturer of wireless security equipment will continue to extend the range of Ajax products and capabilities by responding to local requests. Smart home management options and automation scenarios will be a significant focus for the next year. Wireless security equipment The systems are resistant to false alarms, regularly update over the air Established in 2011 in Kyiv, Ukraine, Ajax Systems produces wireless security equipment for end users and small-medium-sized businesses. Ajax is a complete eco-system. The devices are ready to work out of the box. There are 24 devices for protecting residential and commercial properties from intrusion, fire, and floods as well as a set of automation modules. Users treat them as gadgets that make their homes smarter. Ajax wireless systems are easier to maintain, configure, and monitor for installers as well as for security companies, according to Ajax. The systems are resistant to false alarms, regularly update over the air, and can be easily expanded to cover premises of any size. IoT-based security systems “Our IoT-product approach to security systems, gadget-like industrial design, and user-friendly interfaces disrupted the market in 2016,” says Valentine Hrytsenko, Chief Marketing Officer at Ajax Systems. “After receiving global recognition in the security market, the company grew 80-fold.” Today, Ajax IoT-based security systems protect more than 200,000 people in 80 countries around the world from break-ins, fires, leaks and other threats. “Our mission is to reshape security and make it a common attribute of every household,” says Hrytsenko. Ajax wireless systems are easier to maintain, configure, and monitor for installers Ajax smart technology Ajax smart technology features a combination of reliable hardware and intelligent software. A proprietary Jeweller two-way radio protocol allows placing devices at a distance of up to 2000 meters from the hub in an open space. The system is encrypted, resistant to jamming and code grabbing. Ajax detectors feature false alarm-preventing algorithms: Haze Flow, ZOE, LISA, SmartDetect. The hubs run on a real-time operating system, Malevich OS that processes the commands and sends the alarms. Ajax Cloud service helps to control the system from anywhere in the world using native apps. Easy and seamless installation Ajax features system scalability, flexible management of administrative rights"Easy installation facilitates Ajax on-boarding. The company says 67% of Ajax users purchase additional security devices within the first six months. And an average system configuration consists of nine items. “We focus primarily on the residential, small and medium-sized businesses,” says Hrytsenko. “In the residential segment, Ajax covers the needs to detect break-ins, prevent fires and floods. Ajax devices are visually appealing to fit any home and business interior seamlessly. For the small and medium-sized business, Ajax features system scalability, flexible management of administrative rights, informative notifications, professional maintenance software, as well as integration of the security camera streams for centralised monitoring.” Route-to-market approach Ajax Systems’ route-to-market approach is two-fold. First, they develop strategic partnerships with the local professional security equipment distributors in each country. From the distributors, Ajax equipment goes to the installers, system integrators, security companies, etc. In addition, Ajax seeks to build brand recognition and actualise the concept of security by weaving it into the daily routine of a general audience. “We form a good understanding of their security needs,” says Hrytsenko. As with any new technology, there is an adoption curve for both B2B and B2C clients. Thus, the educational challenge is persistent for Ajax from country to country. Ajax Systems’ route-to-market approach is two-fold Wireless security systems “On a professional market, new products are often met with understandable suspicion,” says Hrytsenko. However, a huge misconception is that user-friendly equipment is either hard to customise or unreliable. Not true, he says. After testing in five accredited laboratories, Ajax devices successfully earned Grade 2 certification for compliance with the requirements of the international standard EN50131-1:2006. Grade 2 is the highest reliability grade a wireless security system can get.
All schools and universities need to address three different levels of security when considering access control. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. Here, incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Data capture form to appear here! Facilitating visitor entry Electric strikes are able to control access via keypads, cards and proximity readers Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. More and more schools are installing visitor management systems to control who can and cannot get into the building. Access control solutions Finally, the third level – and the most vulnerable – refers to the core of the school that both students and staff occupy. These are internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. The access control system is linked to all doors within the school building A number of different access control solutions are beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralised systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralised systems, the access control system is linked to all doors within the school building and locked at the touch of a button. Prevent unauthorised persons Mechanical solutions, which include a cylinder lock and key, are also suitable for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorised persons from entering. At one university in the United States, a smart RFID wire-free access control solution has been installed At one university in the United States, a smart RFID wire-free access control solution has been installed. The SALTO Virtual Network (SVN) wire-free system pushes and pulls data from the university’s ‘hot spot’ entry points to all their offline locks. By choosing a wire-free solution, the university only had to run wires to their exterior doors. The interior doors do not require wiring as these locks are stand-alone wire-free locks. Student accommodation block Securing access to student accommodates is another concern among colleges. One university in the United Kingdom wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. They chose Vanderbilt’s ACT365, which keeps audit trails by monitoring and recording fob activity. When another English university sought electronic locks for its newest student accommodation block, it turned to Aperio wireless locking technology from ASSA ABLOY. They used the wireless locks to extend the Gallagher Command Centre access control system to a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates. Aperio wireless locks are battery-powered and use less energy than wired magnetic security locks.
H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. Its most recent transformation project involved an access control system — for its own offices. H-Farm needed a solution to streamline access management for lots of people at a growing portfolio of sites and buildings. H-Farm experiences rapid turnover of users, both because new businesses join regularly and because they organise up to 300 events every year. Battery-powered locks Any new locks would need to extend an existing Axis system, but without adding complexity for day-to-day administration. To meet their needs, H-Farm selected a combination of Aperio® handles, security locks and escutcheons, each easy to retrofit, so day-to-day work at their busy offices would not be disrupted by intrusive installation. So far, 40 Aperio® Online H100 wireless door handles, 6 Aperio® Online L100 wireless locks and 4 Aperio® Online E100 wireless escutcheons have been fitted across multiple H-Farm locations in northern Italy. All Aperio® battery-powered locks are wireless, so no ugly cabling runs to H-Farm’s doors. Because Aperio® offers wide range of battery-powered devices, H-Farm can choose the precise wireless lock for every application: the L100 lock protects doors with high security demands; robust H100 handles suit interior doors with high traffic. Wireless access control Aperio® H100 enables customers to add doors to their access control solution because cost per door is lower H-Farm interior doors are mostly secured with the new Aperio® H100 wireless handle — Intersec’s Access Control Product of the Year in 2018. The Aperio® H100 packs the flexibility and affordability of Aperio® wireless access control into a slim, cleverly designed door handle. Its standard battery slots inside the handle, ensuring a minimal footprint. ASSA ABLOY’s device design team incorporated electronics into the handle lever on the outside of the door, without jeopardising security. Design has become a major feature of the H100’s appeal. H-Farm wanted devices to blend with the contemporary architecture of their new €101m H-Campus development. “Aperio® wireless access control hardware is solid, nice looking and perfectly fits our environment — solving our access problem,” says Alberto Aldrigo at H-Farm. The H100 and other Aperio® devices are easy to install; for the H100, basically two screws complete the job. Going forward, this will enable H-Farm to quickly bring new buildings into the same access system as they expand to fresh locations. The H100 fits around 90% of target doors with two main models: one for left-handled doors, the other right-handed. “The Aperio® H100 also enables customers to add more doors to their access control solution because the cost per door is lower,” says Tania Amico, Aperio® Sales Manager at ASSA ABLOY Italy. Seamless integration H-Farm managers want to control access to site doors, or bring entirely new premises into their access system The open architecture underpinning Aperio® devices enabled easy online integration with their existing Axis system via PRYSM AppControl. Remote operation from a single, central software interface is seamless, which makes administering the system easy. “The PRYSM AppControl software utilizes the integration Axis completed with Aperio®,” says Piergianni Marana, Key Account Manager at Axis. “And the AXIS A1001 Door Controller is based on open hardware, which makes installing and configuring an Aperio® wireless lock easy and seamless.” An Aperio® RS-485 Hub coordinates up to 8 Aperio® locks within a typical range of 15 to 25 meters, communicating with the admin system via the powerful AXIS A1001 IP Network Controller. One AXIS A1001 Door Controller can manage one wired door and one Aperio® hub, up to 9 doors per hub. AES 128-bit encryption ensures communication between lock and system is secure. Online Aperio® integration gives facility managers real-time status information about their premises. Aperio® locks are wireless, so there was no expensive or time-consuming cabling. The AXIS A1001 uses Power over Ethernet (PoE), which eliminates the need for power cables to the controllers, too. If needs change at a facility — perhaps H-Farm managers want to control access to more site doors, or bring entirely new premises into their access system — it’s quick, efficient and easy for an installer to fit Aperio® locks and integrate the doors with the AXIS Entry Manager control panel. To discover whether your existing security system is ready for wireless Aperio® locks, download a free, fast Compatibility Checker at https://campaigns.assaabloyopeningsolutions.eu/aperio-upgrade
SMARTair® Wireless Online access management has proven a simple, school-wide electronic solution for greater control and security at Westbridge. Each staff member carries one RFID credential card programmed with access rights personalised to their individual role. In an emergency, the school can institute a complete lockdown via the centralised system. “Having a SMARTair® system in place has given us peace of mind. It’s quicker, it’s safer and it’s simple,” says Joanna Brunton, Executive Officer at Westbridge School. The school’s teaching, administration and residential buildings require multiple layers of access control, for both staff and students. The inflexibility of a legacy mechanical locking system had presented facility management and pupil safety challenges for years.“With over 50 staff, we needed more subtlety in assigning access permissions, which you simply can’t do with a bundle of metal keys,” explains Joanna Brunton, Westbridge School’s Executive Officer. New access system The system would need to be installed over the holidays for minimal disruption to the school’s busy calendar Beyond replacing and upgrading outmoded, inflexible mechanical key security, Westbridge had a number of requirements for its new access system. Devices in the new, unified system would replace piecemeal mechanical locking on 80+ doors around the site. School leaders wanted access control already proven in the field, with a track record of successful installations managing access in schools worldwide. New electronic locks must provide a real-time audit trail, so facility managers always know which doors are opened by which staff cards. The new system would also need to work within the school’s security budget — and be installed over the holidays, for minimal disruption to the school’s busy calendar. "We essentially had a safety and security need,” adds Joanna Brunton. “We needed to be able to discourage students from going where they didn’t need to be on site or redirect a student who was in a heightened state from re-entering a classroom and potentially disrupting the class or causing damage.” Wireless and battery operated SMARTair® solution has done everything we wanted it to do in terms of safety, security and monitoring" System administration is easy even for non-specialists. “I taught staff how to use the software and encode access cards,” says Kylie Bray, director at Western Lock Services, who have long managed hardware maintenance for Westbridge. “If a staff member loses their card, you can go straight in and delete it." The intuitive SMARTair® system software can open or secure individual zones, connecting to individual locks via a network of 9 hubs. “We now have the ability to set higher security for specific areas of our site, especially over the school holidays when students have gone home,” says Joanna Brunton. “Our regular maintenance contractors have their own access keys, so they just get straight on with their work without calling us to meet them for access. This keeps our time, and their costs, down. SMARTair® door devices are wireless and battery operated. Because there’s no need to run cabling to individual doors, installation was fast and cost-efficient. From a facilities management point of view, the solution has done everything we wanted it to do in terms of safety, security and monitoring,” adds Joanna.
As in every health facility, security for the Haute Savoie region’s new hospital presented a complex challenge. Access control required multiple checkpoints and access rights tailored to individual staff and contractors. Real-time control, enabling managers to respond proactively including by opening and closing doors remotely, was another essential. To meet their security challenges, managers selected Aperio® locking technology integrated online with an ARD access management system. Because Aperio® locks are wireless, the hospital could introduce many more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drug stores. Central access system software Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system Now staff no longer carry key bunches or waste valuable time hunting down relevant keys. All their individual permissions are stored on a single, programmable RFID credential. Alongside standard wired locking, the hospital chose 1,300 Aperio® wireless escutcheons, 10 Aperio® wireless handles with integrated RFID reader, and 301 Aperio® wall readers. A network of 228 Aperio® communications hubs connects every Aperio® lock wirelessly to the central access system software. All these battery-powered Aperio® devices integrate natively with the centralised access system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time management logs, remote door opening and free time slot management. Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system. Maintaining access control autonomously “Having just a single badge — and not having to carry around heavy keys — has been a major advantage for us,” says Béatrice Dequidt, Health Executive at CHMS. “This solution's advantage is it represents a single site from an authorisation management and systems perspective,” explains Aurélien De Riols, ARD’s Eastern Region Director. One single, intuitive management interface enables security teams to administer and maintain access control autonomously, as well as streamline laborious everyday tasks. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Aperio and ARD maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. For every site user, the advantages of carrying a single RFID-enabled badge — instead of multiple keys — are clear.
Leon Medical Centers is a privately-owned healthcare organisation with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighbouring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organisations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analogue cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedised design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez. “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialise. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organisation with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customise their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favour of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”
People and vehicle access control specialist, Nortech offers a number of products within the Nedap product range that use vehicle tagging to identify individual vehicles while they are moving through a monitoring point. uPASS Reach reader The uPASS Reach reader offers long-range vehicle identification for up to 5 metres using the latest UHF technology. With consistent reading up to 5 metres and adjustable onsite reading as just two of the benefits of the system, the uPASS Reach reader has an elegant slim design, LED and audible read indication and is encased in weatherproof housing. It also operates with passive UHF tags, self-adhesive windscreen tags and hand-held tags with dual-technology options. Long-range passive UHF tags The reader output allows the access control system to open the gate/barrier when an authorised vehicle arrives When the uPASS Reach reader is installed (maximum height two metres) next to an automatic gate or barrier, long-range passive UHF tags are identified at a distance of up to 5 metres as soon as they are visible in direct line of sight of the reader. The reader output allows the access control system to open the gate/barrier when an authorised vehicle arrives without the need for the driver to present a card or badge, and the built-in high intensity LED provides the user visual feedback that the tag has been read. UHF tags are also both battery and maintenance-free. UHF Windshield Tag To work alongside the uPASS Reach, Nedap has designed four different UHF tags to suit all environments. The UHF Windshield Tag is a passive UHF transponder and offers long range identification up to 5 metres when installed inside non metallised windscreens. This provides cost-effective long range vehicle identification for access control applications and is available as a standard peel off version or as a tamperproof version for additional security. Passive UHF Exterior Tag Where vehicle windscreens are fully metallised, Nedap offers a passive UHF Exterior Tag which can be easily fitted onto non-metallic / plastic parts of the vehicle such as the headlights. For added security, the UHF Exterior Tag is a tamper resistant, transparent, adhesive tag. It will show visual proof of removal and is extremely difficult to remove, intact and functional. The chip inside is also protected against harmful UV rays. UHF Heavy Duty Tag This tag features a rugged design for long term use in outdoor and industrial environments The Nedap UHF Heavy Duty Tag is a passive UHF transponder which again offers long-range identification up to 5 metres with the uPASS Reach. However, this tag features a rugged design for long term use in outdoor and industrial environments. The UHF Heavy Duty Tag is a cost-effective solution for installations where the tag needs to be mounted onto the exterior of the vehicle and can also be cable tied or bolted onto bicycles, forklifts and many other industrial devices. Finally, the UHF ISO Combi Card is a card featured with long-range UHF tag and proximity or smartcard technology. Used for both people and vehicle access, it enables the use of one card for both vehicle and building access applications. Available with a range of formats such as Mifare, Legic and HID. Efficient vehicle identification reader The uPASS Reach reader complies with the ISO18000-6C and EPC global Gen 2 directive. This long-range vehicle identification reader is based on latest passive UHF technology. It is used in combination with battery free UHF (EPC Gen 2) tags, making this access control solution totally cost efficient. The uPASS Reach is ideal for convenient vehicle access to public car parks, private-run parking spaces and lots, gated communities and staff parking areas in corporate offices and government buildings.
Comelit 4 camera wireless CCTV system has been selected on site at the iconic, Grade II listed Chichester Cathedral, to protect the retail area and provide 24x7 high-quality monitoring capability and extra peace of mind for staff. Wireless CCTV surveillance This magnificent Cathedral has stood at the centre of Chichester for over 900 years. With unique architecture from each century of its life, this Cathedral is both ancient and modern, where original medieval features sit alongside world famous contemporary artworks. Any works needed to consider the sensitivities of working in such a historic building. A representative from Chichester Cathedral commented, “When it came to upgrading CCTV for the retail area, we contacted Envisage Technology Ltd who recommended Comelit’s 4 camera wireless CCTV system. It has proven to be the perfect solution, with the system proving simple to install. Staff now have access to monitors by the till points that also act as a significant visual deterrent. The high-quality images available add extra peace of mind.” Four camera wireless CCTV Kevin Brown, Managing Director, Envisage Technology added, “Chichester Cathedral is one of the most prestigious visitor sites in West Sussex. Comelit’s wireless CCTV specification, coming from such a renowned brand, provided the necessary infrastructure to embrace the need for delicate installation, minimising the need to run cables, and still provide the high-quality footage. We can support the ongoing maintenance process to ensue volunteers, customers and staff are kept safe and secure.” Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image. Installed outside of opening hours to avoid disruption to the retail environment, monitors were positioned directly by the till points, enabling staff to have full visual access of the complete area at all times. Retail surveillance Tim Edmonds, Comeilt CCTV Manager concluded, “The retail area, established in such a significant Cathedral is a great example of how Comelit’s wireless CCTV system can be used to protect any environment.” “Working with Envisage, the solution was presented as a simple, yet effective option, installed with absolutely no impact on the surrounding building. The result is a powerful visual deterrent and peace of mind that staff in store, and in back offices can keep an eye on operations quickly and easily, on a 24x7 basis.”
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?
Where does the time go? Before you know it, here we are at mid-year reflecting on an eventful first half of 2018 in the physical security market. It’s also a good time for our Expert Panel Roundtable to pause and look ahead at what we might expect in the second half of the year. We asked this week’s Expert Panel Roundtable: What technology development will have the greatest impact in the second half of 2018?