IP Surveillance

Vision Security Technologies is proud to announce that it has been recognised as the North America Value-Added Reseller of the Year for 2023 by LenelS2. This prestigious award underscores Vision Security Technologies' unwavering commitment to excellence in the security industry, innovative security solutions, and exceptional customer support, distinguishing the company as the top vendor within the LenelS2 network.  Seamless services LenelS2, renowned as a global pioneer in access control technology, is celebrated for its solutions, including OnGuard, which effectively safeguard buildings, people, and assets. Vision Security Technologies takes pride in its certified installers who deliver seamless services to partners at local, regional, and global levels, consistently meeting and exceeding industry standards.  Innovative security solutions Barry Komisar, CEO of Vision Security Technologies, expressed his heartfelt gratitude for this esteemed recognition. He emphasised the critical importance of the company's partnerships and commended the entire Vision team for their hard work and dedication in achieving this honour. "Our team's commitment to delivering innovative security solutions and exceptional customer support has set us apart in the industry. This award is a testament to our dedication and the strong partnership we have built with LenelS2," said Barry Komisar.  Electronic security systems Vision Security Technologies has earned its reputation for providing top-of-the-line security solutions to clients As a pioneering systems integrator in the security industry, Vision Security Technologies specialises in designing, installing, and servicing electronic security systems. It has earned its reputation for providing top-of-the-line security solutions to clients nationwide. Del Deason, Senior Vice President, said, "This award reflects the countless hours of strategic planning undertaken alongside our outstanding Lenel RSM and Sales Leader."  Value-Added Reseller of the Year Receiving the LenelS2 North America Value-Added Reseller of the Year award is a source of immense pride for Vision Security Technologies. The company remains committed to offering cutting-edge security solutions to its valued customers and expresses profound thanks to LenelS2 for this recognition and to its dedicated team for their unwavering commitment to excellence.

Allied Universal®, the security and facility services provider, announces that Carmen Randall, Vice President of Training and Development for North America, has earned the 2024 OnCon Icon ‘Top 100 Learning & Development Professional’ award. The OnCon Icon Awards are voted on by peers and presented to individuals based on accomplishments at their companies and within the talent acquisition community. Voters chose recipients who demonstrate a successful mix of achievements and positive impacts on their organisation through strong contributions, innovative programs and exhibit notable leadership skills. Corporate training programs "This award recognition for Carmen is well deserved. She has been a tremendous leader and contributor at this organisation for many years, following a distinguished career in the military," said Brent O’Bryan, Senior Vice President of Training and Talent Development at Allied Universal, adding "Carmen exemplifies what it means to be both a learning leader and an I-Care Leader at Allied Universal." Carmen Randall Carmen Randall started here 16-year career at Allied Universal, as a Manager of Field Training Services, following her 20-year service in the U.S. Army where she retired with the rank of First Sergeant. "I’m honoured to receive this recognition from my peers within the training and development community for my accomplishments and dedication to employee training," said Carmen Randall, adding "This award is a testament to the importance of ensuring that corporate training programs remain focused on developing the skills and knowledge employees need to succeed in their roles."

The Monitoring Association (TMA) is pleased to announce that National Monitoring Center has renewed the prestigious ‘TMA Five Diamond Monitoring Center’ designation. This designation is granted annually to monitoring centres that satisfy all of the requirements of the ‘five points of excellence’. Commitment to ongoing job-related education and testing by having 100% of its monitoring centre operators certified using the TMA online training series on industry best practices. Commitment to random inspections and quality criteria standards by a nationally recognised testing laboratory such as FM Approvals, Intertek/ETL and UL. Commitment to raising the industry standards through TMA membership and participation in its activities. Commitment to reducing false dispatches. Commitment to the highest levels of customer service. Quality operator training Five Diamond designation means, in particular, that a monitoring company has demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to quality operator training. Operators serve as the life-saving link between residential or business properties and the police, fire and emergency services in local areas. In 2022, Five Diamond has expanded to include TMA Member video monitoring companies that are hosted by a UL827 registered TMA member data centre and fulfill all other program requirements. There are approximately 2,700 monitoring centres in the United States that communicate and interact with police, fire and emergency services agencies. Of this group, fewer than 130 monitoring centres have achieved the Five Diamond designation, setting these companies apart.

The Monitoring Association (TMA), the non-profit trade association representing the professional monitoring industry, announced it has signed a multi-year managed services agreement with Mission Critical Partners (MCP) to power the growth of TMA’s Automated Secure Alarm Protocol (ASAP) Service. This award was made after a competitive procurement process. ASAP is the pioneer, standards-based service for the digital dispatch of alarm events to 911 centers. Since its introduction in 2011, ASAP has been helping public safety agencies reduce the time to dispatch first responders by an average of two minutes, enabling faster and more informed response for improved outcomes, saving lives and property.  ASAP has the largest adoption rate in the industry, with over 80 percent of the alarm systems in the United States monitored by an alarm company connected to the ASAP Service.  Next-generation solution TMA’s partnership with MCP will supercharge the rollout of the ASAP Service and drive the development of ASAP’s next-generation, cloud-based solution. The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints, dramatically improving situational awareness for emergency responders. The ASAP Service, developed collaboratively with the Association of Public-Safety Communications Officials International (APCO), already enjoys widespread support across the 911 community. The solution is deployed in 911 centres in 23 states and the District of Columbia, covering a population exceeding 54.5 million.  Vendor-neutral approach MCP is ideally suited for this initiative because of its subject-matter expertise and knowledge of the challenges According to TMA President - Steve Butkovich, MCP is ideally suited for this initiative because of its subject-matter expertise and knowledge of the challenges and opportunities in the 911 community. "MCP was chosen for its strong reputation throughout the 911 community and the trust it has earned by successfully completing thousands of projects in 911 centres nationwide," said Steve Butkovich, adding "Their team of professionals will bring unparalleled technological, operational, information technology, cybersecurity, and data-integration expertise, driven by a vendor-neutral approach, to this important initiative." Alarm notification processing "The ASAP service offers significant benefits to monitoring companies and 9-1-1 emergency communications centres by streamlining alarm notification processing," said Mel Maier, CEO and Executive Director of APCO International, adding "Automating alarm workflows through ASAP significantly reduces response times and manual intervention, ultimately enhancing public safety response." "TMA and MCP share a mission to improve emergency-response outcomes, which is why this collaboration makes perfect sense," said Darrin Reilly, MCP’s President and Chief Executive Officer, adding "We’re excited for the opportunity to help TMA expand the reach of its ASAP Service, and moreover, committed to the release of advanced features and functionality that will further enhance its performance and life-saving benefits."

Apricorn, the globally renowned manufacturer of software-free, 256-bit AES XTS hardware-encrypted USB data storage devices, has been granted ISO 9001:2015 certification from IAPMO SCB, effective immediately. ISO 9001:2015 is a globally recognised business standard focused on quality management systems. "Apricorn makes encryption storage devices that are recognised as the best in the industry and are used across regulated industries such as government, healthcare, financial services and more. Implementing business processes that meet ISO 9001:2015 signals to our customers and prospects that we are focused on the highest quality assurance standards now and are committed to continually improving them in the future," said Jon Fielding, Managing Director, EMEA, at Apricorn. ISO 9001:2015 requirements According to the certifying body, IAPMO SCB, companies that implement ISO 9001:2015 requirements and achieve certification commonly find benefits such as: Maintains and improves the quality of products and services, pioneering to increased customer satisfaction. Streamlines processes, reduces errors, and increases operational efficiency, resulting in cost savings and improved resource utilisation. Enhances the organisation’s credibility, making it more attractive to international customers and partners. Demonstrates compliance with quality management standards, reducing the risk of noncompliance issues and associated penalties. Encourages a culture of continuous improvement, fostering innovation and adaptability within the organisation. Apricorn’s ISO 9001:2015 certification Apricorn’s ISO 9001:2015 certification applies to its headquarters in Southern California, which houses its research and development, product testing facilities, and business operations teams. Apricorn devices provide a simple and secure method for transporting sensitive data outside the firewall or storing offline and help companies in regulated industries adhere to compliance regulations including finance, government, power & energy, legal and healthcare.

Interface Systems, a renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the launch of the Wobot AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The innovative solution utilises existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface Systems and Wobot partnership The partnership with Wobot enables Interface to offer QSRs and retailers a simpler way to make data-driven operational decisions without the complexities of a traditional data analytics solution. Wobot’s no-code workflow configuration capabilities, AI-enabled checklists to align with industry best practices, and real-time email and Microsoft Teams notifications will help customers accelerate time to value. Wobot video analytics solution Interface Systems offers turnkey implementation and maintenance services for Wobot The solution enhances dine-in and drive-thru experiences for QSRs by identifying service gaps, optimising shift planning, and ensuring compliance with health and safety protocols. Real-time metrics on drive-thru performance and customer wait times can help restaurants improve service speed and customer satisfaction. The Wobot video analytics solution also gives retailers real-time visibility into customer demand patterns, speed of service, and security compliance.  Interface Systems offers turnkey implementation and maintenance services for Wobot. These include assessing the existing camera infrastructure and network, making necessary upgrades, and designing and deploying the Wobot solution across all customer locations. Real-time visibility and insights "Interface Systems is dedicated to providing cutting-edge solutions that not only secure our customers’ premises but also enhance their operational efficiencies and deliver great customer experiences," said Steve Womer, SVP of Engineering at Interface Systems, adding "Our partnership with Wobot enables Interface to meet the unique needs of the retail and QSR brands, offering real-time visibility and insights that drive growth and operational excellence." "A significant pain point for restaurant chains and retailers has been the dependence on proprietary hardware and closed systems," said Adit Chhabra, CEO of Wobot, adding "Our solution integrates seamlessly with existing security cameras, offering a frictionless, cost-effective way to gain real-time insights and streamline operations. We are excited to partner with Interface as they are the gold standard for technology innovation for retail and restaurant segments."

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

The autumn equinox, which marks the start of autumn, occurs this weekend on Saturday, September 23. With darker evenings ahead, the experts at ADT have shared five ways to maximise your home's security. Author's quote Michele Bennett, General Manager at ADT UK&I comments: “Opportunistic thieves use darkness to their advantage, so it’s no surprise that the number of burglaries committed increases when the darker nights draw in." He adds, "Our 2022 burglary report found that burglaries are most common at night, with 58% of burglaries occurring between 6 p.m. and 6 a.m. Taking steps to optimise your home’s security before the clocks go back this year will provide reassurance that your property is as secure as possible.” Five ways to secure your property: Get a monitored alarm installed: A visible alarm system is a strong deterrent to potential burglars, as criminals are less likely to target a home that is protected. In the event of a break-in, a monitored alarm will alert you, your keyholders and depending on the package you take out, the police, ensuring a swift response to an alarm activation. Light up the dark: Well-lit exteriors make your home less appealing to potential intruders. Install motion-activated lights around any entry points, particularly porches and gardens, which alert you to movement on your property. This will also prevent burglars from operating under the cloak of darkness and increase the chance of a passerby spotting suspicious activity. Trim your garden landscape: Thieves look for escape routes and hiding spots when deciding which homes to break into, making gardens with high, overgrown hedges more likely to be targeted. This is especially true in the darker evenings, so be sure to give your garden a thorough tidy-up to make your property less likely to be targeted. It’s also advisable to ensure any tools are locked away in sheds and garages that could assist a burglar such as ladders, or a garden spade to force entry. Be smart with your lights: Using smart plugs allows you to turn on a few well-appointed lights and radios or televisions from any location from your phone. Used in conjunction with an outdoor camera or video doorbell, you can have lamps plugged into smart plugs come on when motion is detected. Programming lights to come on at different times throughout the night will help to deter burglars by making your property look occupied.  Purchase a smart doorbell or outdoor camera: Smart doorbells are an effective way to deter burglars as they provide evidence in the event of a break-in, package theft, or other suspicious activity around your home. They also notify you when someone is at your door reducing the chance of you being caught out by a late evening or early morning robbery.  Further encroachment Smart doorbells also act as a deterrent to unscrupulous door-to-door sellers and con artists, as video footage is recorded. In the event of a late-night door knock, you can see and speak to whoever is at your front door, without having to open the door. ADT’s new outdoor camera also has two-way audio and a high-pitch deterrent siren so you can warn off anyone from your property to deter any further encroachment.

Daniel May of Consort reviews the integration of access control systems in healthcare settings, outlining the benefits and key considerations decision-makers must make throughout product specifications.  From patient safety and traversal to the protection of sensitive data and pharmaceuticals, healthcare environments are faced with several operational challenges. And where security remains at the forefront of decision-making, modern access control systems may often hold the answers. Physical security systems Hospitals in particular have developed into multi-faceted spaces that house hundreds to thousands of patients, staff and visitors at any one time. In England for example, research has found in the three months leading to June 2023, an average of 44,626 people visited major hospital A&E departments each day, with over 16 million attendances typically recorded over the course of a year-not to mention an additional nine million logged at other minor units. For any building, this level of sustained footfall can request severe security difficulties For any building, this level of sustained footfall can invite severe security tests. With that, the need to deploy effective physical security systems in healthcare is clear. And so, as access control continues to become more readily adopted and new products enter the market, decision-makers are reminded to consider the requirements of their building, ensuring they select the solutions most suited to their settings and budget. Security controlled Patient safety will always remain the top priority in healthcare settings, and where matters of health and social care come into question, a diverse set of professional regulatory bodies are tasked with setting and maintaining high standards. When it comes to healthcare premises specifically, patient security and perimeter security often come hand in hand and are amongst the most pressing of challenges that decision-makers must face. To help address operational planning and potential design concerns in the NHS, the Health Building Note (HBN), provides general design guidance for healthcare buildings under HBN 00-01-citing the use of access control measures as a way of maintaining security and protecting the safety of patients, staff and visitors. Use of access control Hospital buildings control varied levels of access for a number of security purposes Hospital buildings, for example, must control varied levels of access for a number of operational and security purposes. Routine scenarios exist where vulnerable patients are under monitoring and thus refrained from exiting the premises for their own safety, while at the same time, permitted staff must be able to reach their patients and medicines when required. For this, the use of access control is key. Equally, access credentials can also help management teams keep track of those who may be entering or exiting rooms with equipment and pharmaceutical supplies, deterring any unwanted visitors and opportunists in the process. Incorporation of access control systems On a similar note, regulations have set a minimum standard for how personal data should be stored and managed in healthcare environments, giving decision-makers an added responsibility to regulate staff-controlled areas with patient medical records. While instances of personal data breaches are rare, healthcare facilities and professionals are at legal risk should confidential data be found misused or missing. As such, the incorporation of access control systems has become essential in keeping data storage areas secure, with intuitive online systems capable of permitting access to staff with the correct credentials while simultaneously tracking who has requested clearance at digital entry points. HBN guidance Healthcare experts are better fitted to control the sheer volume of people entering and exiting To function effectively, healthcare facilities must always be perceived as safe places by the people who reside within them, and as HBN guidance implies, a unified physical security system can help address key safety and security concerns while enhancing patient and staff experience. Opportunely, access control systems are more accessible and adaptable than ever and combine several technologies such as mechanical locks and automatic doors with electronic access credentials in the form of smartphone apps, badge readers and biometric scanners.  By integrating these systems into the building’s existing infrastructure, healthcare professionals are better equipped to control the sheer volume of people entering and exiting the premises without impairing the general flow of movement and coordination around the facility. Better by design Despite the clear benefits offered to healthcare facilities, there are a number of considerations to be mindful of when choosing an access control solution. Poorly implemented systems can have an adverse effect on security and functionality - quickly costing healthcare organisations time and budget to rectify and replace the inadequate products that don’t meet the building’s requirements. For that reason, decision-makers and design teams are reminded that there is no single solution that fits all healthcare buildings. As such, it’s crucial for decision-makers to understand the systems that are being put in place throughout each of the touchpoints in their facility. Clear collaboration is required during periods of specification, where together, teams can ensure the selected product works on all angles, from meeting fire safety and sustainability standards to aesthetics and scalability. Modern access control products Scalability is a key area that decision-makers must review when selecting access control systemsFrequently overlooked, scalability is a key area that decision-makers must review when selecting access control systems. Such is their diverse nature; healthcare facilities can often change and develop as years go by, and by selecting a system that facilitates growth, such as a cloud-based solution-security and efficiency is long-established. While modern access control products are known for seamless integration, there are some systems that may restrict the ability to use different vendors throughout the remainder of the building’s infrastructure. This, in effect, causes a monopolisation of products throughout the estate, which can have an adverse effect on growth by increasing costs and reducing the levels of service associated with the security system already in place. Improve security and safety A scalable and reliable access control system will continue to improve security and safety by adapting to a building’s new requirements-and all while having minimal impact on its operational network.  And so, while technology will no doubt continue to influence and transform the access control market, healthcare facilities and their professionals must continue to remain educated on their own systems, ensuring they have the best options in place to keep their patients, staff and visitors safe and secure for years to come.

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

The Global Security Exchange (GSX 2022) in Atlanta in September 2022 is the latest example of the energetic post-COVID resurgence of security trade shows. On the vibrant show flow, discussions centered on topics such as the security industry’s need for more employees and the lingering impact of a months-long supply chain crisis. Against a backdrop of continuing industry challenges, exhibitors and attendees were diverted by a wealth of new opportunities as the industry rebounded. Several major players had big product announcements at GSX 2022 in Atlanta. Manufacturers unveil the latest technology  The big news at Genetec was “5.11.” That’s the newest version of Security Center, which is “all in,” i.e., providing everything Genetec offers in a single “unified” platform. The unified approach streamlines the process for systems integrators, makes quotes easier, and adds value for customers. Standard, Pro, and Enterprise versions provide video, access, and LPR “right out of the box.” Genetec is also launching a new web and mobile client for the “next generation operator.” Paid intern programme Kyle Hurt says the security industry’s biggest challenge is attracting personnel  Kyle Hurt, Genetec’s Senior Sales Director, North America, says the security industry’s biggest challenge is attracting personnel (even more challenging that the supply chain.) Genetec’s response is a robust paid intern programme, welcoming 120 interns into various departments for a full semester. The programme helps to feed Genetec’s need for new talent. “You can’t coach passion,” said Hurt. WiseNet Edge Hanwha Techwin introduced a “serverless camera” at GSX 2022, named the WiseNet Edge. It is a video camera with a built-in solid-state hard drive for storage. The camera can store its own video and take in other camera feeds. In effect, it operates like an NVR but is less expensive and with an internal solid-state drive. Video can be viewed through a cloud browser, and Hanwha’s WAVE software, loaded on the camera, enables the management of several cameras at a site. High-res video is stored inside the camera, and any information can be shared with the cloud according to the needs of the application. i-PRO Mini i-PRO launches its own Video Insight video management system and MonitorCast access control i-PRO has fully transitioned away from Panasonic and is charting its own ambitious future path. Seeking to be “bold, trusted, and flexible,” the company is releasing a raft of new products, filling in previous gaps in the line, and bringing forward new innovations, including a full complement of AI. In addition to hardware, they have their own Video Insight video management system and MonitorCast access control, which was part of the Video Insight acquisition in 2015. An i-PRO Mini is a tiny camera, smaller than a smartphone. All cameras are NDAA compliant. People are coming together “The show has been phenomenal,” said Josh Letourneau, Chief Commercial Officer, Prosegur USA. “It’s very nice to see that people are coming back. After the pandemic, we are finally in a position of coming together. Lots of organisations are coming to see us.” Intelligence-led risk management Prosegur is a global company looking to expand aggressively in the United States, creating multiple “metropolitan service areas,” where the company’s fully integrated offerings are available. What makes the company unique is its “intelligence-led risk management,” says Josh Letourneau, adding “It’s more than AI, it’s about human intelligence, too." Prosegur sees evolution and growth opportunities in the U.S. market. “We are one of the largest companies no one has heard of,” adds Letourneau. “The show seems as back to normal as possible,” said Keith Bobrosky, President of Delta Scientific, who attended the show although his company did not exhibit, adding “There seems to be a generally positive spirit about the show this year.” Physical security protocols Bobrosky sees data centres as the next big market for his company’s vehicle barriers Bobrosky’s company has worked aggressively to avoid the impact of supply chain issues, ordering plenty of extra inventory to avoid the possibility of a part running out of stock. “We got ahead of it and are past the worst of it,” he said. Bobrosky sees data centres as the next big market for his company’s vehicle barriers. “The government will mandate physical security protocols for cybersecurity locations because they house data that affects national security,” he says. Robots and indoor drones ADT Commercial highlighted robots and indoor drones for security apps at their booth. The newest versions of the humanlike robots offer extra padding, more fluid movement, and 360-degree viewing for a better virtual reality (VR) experience, including better peripheral vision. Robots can operate for four hours without a charge and “know” when to return to the charger (to “top off” every hour). Fully autonomous indoor drones can also replace guards, flying near the ceiling and generally after business hours. The use of either robots or drones can lower costs when compared to hiring human guards. Varied uses for canines in security Glen Kucera, Chief Executive Officer, MSA Security, highlighted the capabilities of canines for explosives and firearms detection. “People don’t realise the flexibility of what they can do,” he said. Kucera says canines provide a sophisticated solution to address the escalating active shooter and criminal threat. MSA Security was acquired last year by Allied Universal, adding to the company’s varied offerings for threat detection and management. Rather than individual products, Allied Universal’s emphasis at the show was on bringing solutions together. Their message: Risk is multi-dimensional and different from one client to the next. Access control  Access control needs to develop more modern interfaces to compete with new technology companies AMAG’s news at the show included a new president, David Sullivan, who highlighted AMAG’s role as one of the “last independent access control companies.” He said, “The beauty of AMAG is its installed base and loyal integrator channel.” Sullivan sees changing trends in how office space is managed in the wake of the pandemic. More workplace management applications will emerge, with one of the elements being access control. Access control also needs to develop more modern interfaces to compete with new technology companies entering the market. An encouraging sign is that AMAG had its best year ever in 2021. Orion Entrance Control Orion Entrance Control showed off one of its modern new turnstiles at the RealNetworks/SAFR booth at GSX 2022. The turnstile incorporates an access control module from Elatec to update and expand card reader functionality. Using the module streamlines Orion’s processes and avoids having to update a customer’s readers individually. The turnstile at GSX also incorporated a facial recognition system from SAFR, which could be used instead of, or in addition to, the access control reader. Balancing the cloud and on-premise systems Salient Systems is looking to balance the use of on-premise and cloud systems and emphasise data instead of video. Rather than a single market, Salient sees security as a variety of smaller markets, each focused on different needs. Salient’s customers are typically larger and have multi-site deployments with thousands of cameras. On-premise systems appeal here because they offer an element of control. Open-platform APIs Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems “People have a keen interest in control and ownership of their data,” says Sanjay Challa, Chief Product Officer, Salient Systems. Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems, and some of the uses fall outside the traditional “security” market. Open-platform application programming interfaces (APIs) enable more integration with various systems, and broader applications enable customers to leverage budgets from other stakeholders in an organisation. Add-on services “They’re unwilling to shift the entire solution to the cloud, but they want to leverage cloud technologies,” says Challa. For Salient, a cloud system provides remote access to monitor and service video installation remotely. “We enable the integrator to reach into your system to provide a higher level of service,” says Sanjay Challa. He concludes, “Our add-on services bring the best of the cloud to on-premise systems, and integrators don’t have to roll a truck to solve a problem with the system. We are focused on helping integrators succeed.” 

Dahua Technology Indonesia has donated a Dahua DeepHub Smart Interactive Board to the Faculty of Economics and Business (FEB) at Universitas Gadjah Mada (UGM), demonstrating the company’s commitment to supporting the advancement of education in Indonesia. The Country Director of Dahua Technology Indonesia, Royce Ouyang, expressed his gratitude for this charitable opportunity during the handover event held at the Alumni Hall of FEB UGM on March 14. Royce Ouyang said, "We are pleased to contribute to the development of education in Indonesia. We hope this 75” Dahua DeepHub Smart Interactive Whiteboard can enhance students' learning experience, enabling them to be more interactive and innovative in class and be in line with the latest developments abroad." Artillery of sophisticated features The 75” Dahua DeepHub Smart Interactive Whiteboard is a valuable cutting-edge device The 75” Dahua DeepHub Smart Interactive Whiteboard is a valuable cutting-edge device. Its package includes the smart interactive whiteboard, plug-in USB camera, 11th generation i5 processor 8GB+256GB, activated Windows 11 Pro, as well as a mobile stand and wireless screen sharing cable. This intelligent device is equipped with an artillery of sophisticated features, including a 4K screen, eight quick access buttons, fast charging, fast file sharing, the ability to switch between Android and Windows, a high-resolution camera, wireless screen sharing with various devices, and other advanced functions that enable smoother and more collaborative interaction in the classroom. Dahua DeepHub Smart Interactive Whiteboard The Dean of FEB UGM, Prof. Dr. Didi Achjari, M.Com., Ak., CA, expressed his appreciation for the generous donation, stating that the device will not only bring a more collaborative learning experience for their students, but also support various educational activities, research, and community service at FEB UGM. "We are committed to utilising it as best as possible to improve the quality of education in our environment," he said. "The support of advanced devices such as the Dahua DeepHub Smart Interactive Whiteboard facilitates FEB's academic community in adopting innovative teaching methods. Thus, it can improve student absorption and prepare them to face future challenges," said Gumilang Aryo Sahadewo, SE., M.A., Ph.D., Vice Dean of FEB UGM. He also stated that the use of the Dahua DeepHub Smart Interactive Whiteboard is expected to enhance the interaction between lecturers and students and facilitate collaboration in the learning process. Industrial sector and education In addition, this equipment can also support the development of innovative and technology-oriented curricula. "With this equipment, we hope that FEB UGM can continue to strengthen its existence as a pioneering educational centre that innovates and is competitive," he added. With the donation of Dahua DeepHub Smart Interactive Whiteboard to FEB Universitas Gadjah Mada, Dahua took a positive step towards strengthening the relationship between the industrial sector and education, empowering the youth of now and enabling a smarter society and better living.

Founded in 1913, the family-owned company CLAAS is one of the world's renowned manufacturers of agricultural machinery. Headquartered in Harsewinkel, Westphalia, the company is the European market pioneer in combine harvesters. CLAAS is the sole world market pioneer in the major product group of self-propelled forage harvesters, as well as pioneering in agricultural technology with tractors, agricultural balers and grassland harvesting machines. The product range also includes state-of-the-art agricultural information technology. CLAAS employs over 12,000 people worldwide and achieved a turnover of 6.1 billion euros in the 2023 financial year. Drivers of business success Customer service, therefore, focuses on the rapid availability of spare parts Innovative strength and the close integration of customer feedback in development are important drivers of business success. In addition to the reliability, productivity, efficiency and performance of the products, the development focus is also on low maintenance and low wear costs, as well as long-term value retention and an exceptionally long product life.  During the harvest season, the machines are used intensively, and harvest interruptions due to breakdowns are particularly critical. Customer service, therefore, focuses on the rapid availability of spare parts. Intelligent video analysis system The CLAAS Parts Logistics Centre in Hamm-Uentrop has been supplying CLAAS customers worldwide with spare parts since 1999. From the highly automated logistics centre, which operates 365 days a year, 24 hours a day, CLAAS supplies customers with high-quality spare parts for agricultural machinery in the fastest possible way-by air freight, truck or cab. To secure the logistics centre, an innovative video surveillance solution was required to prevent and investigate crimes such as unauthorised entry into the premises or building areas. In addition, movements in all relevant security areas and the logistics centre's processes were to be extensively documented. Uniform security system  A uniform security system was required, which could be used to analyse alarms from different areas and coordinate follow-up measures, as well as an intelligent video analysis system that reliably reports unauthorised movements in security areas with a low false alarm rate. Of course, data protection and the concerns of the works council had to be respected. Integration of scan data  The requirements were implemented with the help of a Geutebrück system The requirements were implemented with the help of a Geutebrück system. Together with system integrator Hermann Einberger GmbH, Geutebrück designed and implemented a solution that comprehensively meets all current requirements and is open to future expansion. It allows the integration of scan data from deliveries for detailed process documentation and optimisation for example, as well as automated access control using licence plate recognition. Networking the site with other CLAAS sites for centralised operation and administration from the CLAAS headquarters in Harsewinkel is also an option. Cooperation with Einberger Christian Vogt, Vice President Group Security CLAAS, said: "It wasn't just the technology that convinced us. The good customer service and close cooperation with Einberger and the direct contact with the manufacturer Geutebrück guarantee us the best possible support even now, after the installation, during operation." Christian Vogt adds, "Whether questions from our operators, support for our administrators, ideas for the extended application or individual requests: we feel that these two companies really care about their customers. They are true family businesses, just like us."

The Middle East has recently expanded its real estate market as the region's economy grows and urbanisation accelerates. This trend has led to an increasing demand for smart security, and the pace of digital intelligence change is gradually increasing. The security industry in the Middle East is rapidly growing, driven by the government's strong emphasis on national security and terrorism prevention. Centralised systems management Significant attention and investment have been directed toward this sector, estimated to grow at about 10% per year. There is no doubt that the Middle East has become one of the most important and fastest-growing security markets in the world. While traditional real estate management requires a location-based approach, the digital transformation of the marketplace means that centralised systems management will replace the traditional approach, and that's exactly what Provis is starting to think about. The customer Provis is a property management company based in the United Arab Emirates (UAE) Provis is a property management company based in the United Arab Emirates (UAE). With over 25,000 units under property management, over 28,000 units under Owners’ Association management, and thousands of properties sold and leased. Based on their accumulated in-depth industry knowledge, and technical expertise, it is their commitment to provide sustainable value-added services through the assets of their clients.  Integrated service solutions To provide integrated service solutions based on international standards, allowing clients to focus on their core business with peace of mind, thereby setting a new benchmark for integrated real estate service solutions globally. For its owners to centrally manage their users and deliver smarter, easier real estate solutions to their customers, Provis turned to Anviz's integrator partners, PROGRESS SECURITY & SAFETY SYSTEMS and MEDC, for assistance. The challenge The company's business continues to grow and expand across various regions of the country Traditional property management in the UAE local area is inefficient and intensive, property managers need to spend a lot of time and energy to manually deal with those complicated and repetitive work. Conventional management is unable to effectively analyse a large amount of data, making it difficult to provide a basis for decision-making. Impact on user experience The delay and errors of manual processing are the very drawbacks that can be precisely removed in information management. Moreover, as the company's business continues to grow and expand across various regions of the country, the practice of processing information in a decentralised manner by location not only tends to create information silos, making it difficult to integrate and share data but also leads to delays in customer service due to lack of information exchange, thereby affecting user experience and the corporate image. The solution Thinking about the cut-and-dry and providing a heartfelt service Face Deep 3 maximises supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres No matter whether in the youthful campus or orderly government and other places, there will be the movement of people. Quickly and accurately checking people is a basic requirement for front-end devices, and their Face Deep 3 maximises this need. It supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres (6.5 feet) in less than 0.3 seconds, with customised alerts and various reports. The Account Manager of Provis said, "In the past, we always struggled with the data integration of multi-point control. Having used terminal devices and software that were not part of a single system, we found that it had no linkage effect and could not solve the problem of event recording and data sharing. And location-based time and attendance solutions were ineffective in centralising user management." Perspective of the CrossChex system Based on the scenario of property management, the personnel are scanned and inspected by Face Deep 3 and then redirected to the management department through the CrossChex application and CrossChex Cloud Web software to achieve data sharing and transfer.  Thus, the workflow of the property personnel is streamlined and standardised. Efficiency and cost management  CrossChex system integrates the property work content in an all-round and multi-dimensional way From the perspective of the CrossChex system, it integrates the property work content in an all-round and multi-dimensional way, which makes property management more scientific and orderly, improves management efficiency, and reduces cost. Meanwhile, the CrossChex system adopts a centralised management approach to gather all the information resources on a single platform. It also supports integration with ERP solutions to facilitate integrated management, which can reduce manpower and improve efficiency. The benefits Precision management, digital intelligence service CrossChex Cloud, as a software platform with customised functions based on customer scenarios, combined with Face Deep 3, which is embedded with the most updated technological algorithms, seamlessly handles the data of people's movements and promptly processes the event records to form multi-form visualisation reports.  Additionally, it supports business customisation and expansion to meet different business needs. It provides safe and reliable data encryption and rights management to protect user information security. Client’s quote Provis' Project Manager said, "Choosing to use Anviz's time attendance devices and cloud-based platform, allowed us to solve 89% of the repetitive steps for our owners' property management matters, making our brand image more visible."

The airport, named after a notable historical figure, serves as a key transportation hub for both domestic and seasonal international flights in its region. Serving over 11 lakh passengers a year, it ranks as one of the busiest airports in terms of passenger and aircraft movements. The terminal building at this airport is spread over 26,936 square metres and has 14 check-in counters, four immigration counters for departures, and six immigration counters for arrivals. Located near major transportation arteries, it offers convenient access to travellers from various directions. Business scenario They required a robust video surveillance solution that could ensure 24x7 recording capabilities With a growing number of passengers and flights at the airport, a new terminal was recently constructed at this airport. To facilitate the security of passengers and staff at this terminal building, they required a robust video surveillance solution that could ensure 24x7 recording capabilities. Without adequate surveillance coverage, this airport was vulnerable to security threats such as perimeter breaches, theft, vandalism, and terrorist activities. Challenges Ensuring passenger and staff safety: Being one of the busiest airports in the state, the absence of a video surveillance system was risking the safety of passengers and staff from potential threats like theft of personal belongings or other such criminal activities. Continuous monitoring with redundancy: The airport wanted continuous 24x7 monitoring with a dual setup ensuring that surveillance operations continued uninterrupted even in the event of equipment failure or maintenance downtime. Ensuring cargo safety: The airport faced challenges in ensuring the safety and security of cargo pioneering to risks such as theft, tampering, and damage during handling and transportation processes. Regulatory non-compliance risk: Without adequate surveillance systems, the airport was facing the risk of non-compliance with security regulations, which could lead to penalties and legal liabilities. Solution The entire airport terminal was covered with Matrix Project Series Bullet, Dome, and PTZ Cameras to provide extensive coverage.  Matrix Project Series Bullet IP Cameras were deployed in/at: Outdoor public spaces such as drop-off zones and walkways: To monitor crowd movements and enhance overall security. Cargo handling areas: To monitor the loading and unloading of cargo and ensure compliance with security protocols. Matrix Project Series Dome IP Cameras were deployed in/at: Main entrances and exits: To monitor the flow of passengers and detect any suspicious behaviour. Check-in counters: To oversee passenger interactions and baggage handling. Baggage claim areas: To monitor baggage claim areas and prevent theft or tampering of luggage. Retail areas: Placed in retail shops and duty-free zones to deter shoplifting and ensure security for both customers and staff. Matrix PTZ Cameras were deployed at: Elevated structures overlooking runways and aprons: To provide a panoramic view enabling operators to zoom in on specific aircraft or incidents. These cameras also aided in monitoring critical infrastructure such as control towers, fuelling stations, and power substations, providing close-up views for detailed inspection and surveillance. Monitoring and managing video surveillance SATATYA SAMAS - Video Management Software was deployed at two sites within the terminal Matrix SATATYA SAMAS - Video Management Software was deployed at two locations within the terminal. The first location served as a primary control centre for monitoring and managing video surveillance feeds, and coordinating security responses. The second location served as a secondary control centre. This could be used in case of failures or emergencies at the primary control centre, ensuring the continuity of surveillance operations. Also, different users at two different locations could manage and monitor the camera streams, if needed.  Products offered SATATYA SAMAS PLT (1 No.):  Enterprise Video Management Software  Matrix Licence Dongle 200  (1 No.): USB Dongle to Run Matrix SATATYA SAMAS   SATATYA SAMAS CAM20 (3 Nos.): Licence for Adding 20 Additional Cameras SATATYA SAMAS CAM5 (2 Nos.): Licence for Adding five Additional Cameras SATATYA SAMAS USER10 (1 No.): Three Concurrent User Licence for Smart Client and Mobile Client SATATYA CIDR20MVL12CWP (52 Nos.): 2MP IR Dome Motorised Varifocal 2.8-12 mm with Audio  SATATYA CIBR20MVL12CWP (14 Nos.): 2MP IR Bullet Motorised Varifocal 2.8-12 mm with Audio  SATATYA PZCR20ML33CWP (9 Nos.): 2MP PTZ Camera 33x Zoom with Audio  Benefits The superior image quality enabled security personnel to identify potential threats quickly Matrix IP Cameras provided full coverage at the new terminal building. The superior image quality enabled security personnel to identify potential threats quickly. The motorised varifocal lens in Matrix IP Cameras enabled zooming in for specific details when required. Matrix PTZ IP Cameras provided 360° surveillance and up to 33x zoom, providing perimeter security at the airport. Matrix IP Cameras are cyber-secure, complying with the OWASP ASVS 4.0 L2 norms, certified by STQC, Delhi. This helps in safeguarding sensitive surveillance footage, maintaining network integrity, and complying with stringent cybersecurity regulations. Matrix IP cameras are also NDAA compliant, which helped in meeting the regulatory standard requirements at the Airport. The dual setup of Matrix Video Management Software helped in providing redundancy to the surveillance system, ensuring continuous monitoring and recording even in the event of equipment failures, network disruptions, or other unforeseen circumstances. It also allowed for distributed monitoring and management capabilities, enhancing overall surveillance effectiveness. Features like Day Highlights and Time-lapse in Matrix Video Management Software aided airport security teams in leveraging intelligent search functionalities to conduct thorough investigations quickly.

An end-to-end IDIS video solution has overcome performance, quality, and affordability challenges that had hampered public space surveillance in Bristol city centre. The upgrade, which tackled a growing list of problems including degraded picture quality, unreliable transmission and data storage, and poor usability, has been completed at Temple Quay and Glass Wharf by KIS Fire & Security.   GDPR-compliant video surveillance The successful project is enabling significant operational improvements by the 24/7 security team that manages the site, according to Property Manager, Avison Young.  The company reports faster responses to medical incidents and more effective prevention of petty crime and antisocial behaviour, thanks to surveillance coverage without blind spots and the ease with which officers can retrieve and export GDPR-compliant video evidence to support police investigations.   Temple Quay and Glass Wharf The original video system at the site was almost twenty years old and proving to be increasingly unreliable Temple Quay and Glass Wharf are part of the Bristol Temple Quarter Enterprise Zone which is home to hundreds of businesses, government offices, serviced offices and co-working spaces, bars, restaurants, and residential properties. The original video system at the site was almost twenty years old and proving to be increasingly unreliable, with underground cabling and equipment prone to flooding and cameras producing increasingly poor-quality images.  Challenges faced "The problems were made worse by a cumbersome VMS operating system," says KIS Director - Rob Morgan, adding “The prospect of a complete system upgrade seemed daunting because it would need a complete replacement of the backbone infrastructure, cameras, recorders, etc. and a new VMS management system." He continues, "But we were able to satisfy Avison Young with IDIS technology, showing them a major public space system that we’d recently completed for Bristol Zoological Society.” IDIS Center VMS The new solution, managed by the cost and licence-free IDIS Center VMS, includes NDAA-compliant 8MP IDIS PTZ cameras delivering superior images at up to 31x zoom; vandal-resistant 5MP IR dome cameras; 8-ch 4K recorders supporting UHD display; a specialist network operator’s keyboard; plus, mountings, POE switches, and all other network accessories.   The system is easier to use and gives the security team complete area coverage, including full visibility KIS completed the upgrade ahead of schedule in under four months, with rapid installation supported by IDIS plug-and-play DirectIP® technology ensuring instant and seamless functionality of all devices. The system is also easier to use and gives the security team complete area coverage, including full visibility along – and across – a waterway that runs through the site.  Instant device functionality “With IDIS, the instant full functionality of all devices means we can be more certain about completion times, even for major public space projects like Temple Quay and Glass Wharf,” says Rob Morgan. He adds, “The system also comes with extended warranties, and failover protection against loss of data in the event of network instability - for public area surveillance this kind of reliability is essential.”   Award-winning solution “Following our successful partnership with the award-winning solution for Bristol Zoo, IDIS was delighted to support KIS with this major city centre surveillance project,” says Jamie Barnfield, Senior Sales Director, IDIS Europe. He adds, “Both these projects show video technology at its best, helping to create welcoming public spaces where people can feel safe.”

Honeywell announced that Petróleos del Perú S.A. (Petroperú), one of the largest hydrocarbon producers, refiners, and distributors in Peru, will implement Honeywell cybersecurity solutions to help Petroperú strengthen the cyber resiliency of its refinery operations and accelerate its broader digital transformation. Cybersecurity consulting support Petroperú’s multi-year investment with Honeywell includes access to Honeywell’s cybersecurity consulting support, managed security services, and world-class threat detection capabilities. Honeywell will help Petroperú further scale its operational technology (OT) cybersecurity efforts to improve visibility into potential cybersecurity vulnerabilities and threats across its systems. Cybersecurity resiliency “Cybersecurity resiliency is a crucial capability that underpins our sustainable operations as we work toward the future in the energy transition,” said Fernando Villacorta Padilla, Chief Controls and Advanced Applications Engineer at Petroperú. He adds, “Honeywell’s cybersecurity services complement the innovative software solutions that it previously developed to support our digitalisation initiatives and our refinery modernisation project.” Honeywell Forge Workforce Competency solutions Integration of Honeywell cybersecurity solutions will help Petroperú to further improve its operational efficiency Petroperú’s implementation of Honeywell’s cybersecurity solutions builds upon its prior integration of Honeywell Forge Workforce Competency solutions, which the company currently uses to train its industrial workforce regarding safer and more efficient operations. The added integration of Honeywell cybersecurity solutions will help Petroperú to further improve its operational efficiency, safety, and security programs across Petroperú’s plants and refineries. Safe, more efficient operations “Without strong cybersecurity capabilities, energy companies that heavily rely on technology and information systems to operate can face serious consequences, including financial losses, operational disruptions, reputational damage, and environmental risks,” said Sunil Pandita, Vice President and General Manager of Honeywell Cyber & Connected Industrials. He adds, “While Petroperú is already at the forefront of the digital transformation within the energy sector, Honeywell’s cybersecurity solutions will help Petroperú to identify and minimise potential cyber risks in near real-time to create safer, more efficient operations that benefit both customers and employees.” Improving OT cybersecurity defences Honeywell has been working with Petroperú for almost 50 years. Additionally, Honeywell provides engineering, licences, services, and technical support for three units currently in operation. Honeywell cybersecurity solutions can help organisations improve their OT cybersecurity defences with vendor-agnostic solutions designed to assist in identifying, prioritising, and reducing OT cyber risks and potential vulnerabilities through advanced monitoring and detection.

An organisation’s security director manages a staff of security personnel, implements and enforces security policies and procedures, and generally ensures the safety of personnel and visitors to the organisation’s premises. Over the years, the role of security director has expanded to include new disciplines such as cybersecurity. More and more, security directors are also taking a “seat at the table” as integral and critical members of a company’s management team. We asked this week’s Expert Panel Roundtable: How is the job of "security director" expanding, and what is the impact on technology?

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

In the United States, they are called licence plate recognition (LPR) systems. In Europe, the more common term is automated licence number-plate recognition (ANPR). In either case, the systems provide capabilities that can benefit a range of applications from schools to municipalities to parking lots. Newer technologies can even identify vehicle colour, type, make and model. We asked this week’s Expert Panel Roundtable: What's new with licence plate recognition (LPR) and/or automated number-plate recognition (ANPR) systems?