Remote video monitoring
UTC Climate, Controls & Security has agreed to acquire S2 Security, a developer of unified security and video management solutions. UTC Climate, Controls & Security is a provider of fire safety, security, building automation, heating, ventilating, air conditioning (HVAC) and refrigeration systems, and is a unit of United Technologies Corp. Enhanced service capabilities "This move is well aligned with our strategic focus to grow our core business and increase innovation," said Alex Hou...
Allied Universal is proud to recognise security officers during the fourth annual National Security Officer Appreciation Week, September 16 – 22, 2018. “National Security Officer Appreciation Week honours the incredible efforts of our nation’s security officers to create safer and more secure environments,” says Steve Jones, CEO, Allied Universal. “The appreciation week is also an opportunity to profile the many roles security officers fill; debunk misconceptions a...
PureTech Systems announces its latest capability, which provides for automated dispatch of a security drone to an alarm location. The alarm can originate from sensor sources capable of providing a location including PureActiv geospatial video analytics, radar, acoustic buried/fence sensor, UGS, access control, contact alarm, and user input. High resolution cameras, excellent stabilisation measures, lighter materials and better battery life have combined to make drones efficient surveillance pla...
Milestone Systems, the open platform company in networked video management software (VMS), announces XProtect 2018 R3 to be released on October 2. With this third release in 2018, Milestone is continuing to respond to the demands from the partner community. We live in an ever-changing world, and the frequent release cycle ensures that the needs of Milestone stakeholders are rapidly met. Many modern-day surveillance cameras are shipped with advanced analytical functions like motion detection, te...
The C-500 advanced entry phone controller allows single line telephones or a telephone system to share a phone line with two Viking entry phones. This powerful controller provides call forwarding, relay control, keyless entry and more. “It’s a feature rich access controller in a very small package.” – Joanne Minke, Product Specialist, Viking Electronics, Inc. Up to four C-500’s can also be connected in series allowing control of up to eight entry points. Tenants ma...
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that ca...
The Italian door entry manufacturer recently announced Traders Warehouse to be the chosen exclusive distributor of its fire range. As such, on stand E64, the partnership will demonstrate its all-encompassing service capability to present fire safety and security solutions that achieve standards without compromising on style. Comelit’s fire division offers a range of specialist solutions, including conventional and addressable panels that have already proven successful across Europe in complementing its renowned security portfolio. Complex multi-network systems Traders Warehouse is one of our Gold Partners, and coming to ElexShow 2018 together demonstrates our unique ability to present simple ways Says Francesca Boeris, Managing Director Comelit Group UK: “Comelit is a global brand known for bringing together high specification solutions with future-proof smart technology. Traders Warehouse is one of our Gold Partners, and coming to ElexShow 2018 together demonstrates our unique ability to present simple ways for contractors to meet the fire and security requirements of today’s discerning home and business owner.” “We are looking forward to introducing our new FIA accredited fire division, which offers a full range of addressable and conventional systems covering the spectrum of fire detection, from smaller facilities and buildings with simple layouts to large complex multi-network systems. And we have a range of services designed specifically to enable us to work in partnership to ensure manufacture, design and install is a smooth operation.” Easy upgrade opportunity At ElexShow, visitors will be able to see live demonstrations of the newly launched Mini Handsfree monitor with integrated Wifi. Since launch it has proven a really popular solution, offering installers an easy upgrade opportunity to its exclusive 2-wire SimpleBus system and complementing Quadra and iKall metal external door entry solutions. Comelit’s Visto video doorbell will be on display, with its ability to connect via a home WiFi network to allow homeowners to see, hear and speak with visitors Comelit’s architect-designed Visto video doorbell will be on display, with its ability to connect via a home WiFi network to allow homeowners to see, hear and speak with visitors at any time, or from any location via a smart phone or tablet. Provide complete solution Francesca concluded: “ElexShow 2018 is a really exciting debut opportunity for us to come together with new and existing customers and demonstrate our evolution from being leaders in door entry technology to embracing fire detection services.” “Our attendance with Traders Warehouse is to provide a complete solution, to ensure products and services can be integrated to create a connected future.”
PureTech Systems announced delivery of several mobile versions of its PureActiv wide area video surveillance software suite, including its patented geospatial video analytics, to the Department of Homeland Security’s Customs and Border Protection (CBP) as part of the Mobile Video Surveillance Systems (MVSS) program. The MVSS program, won by Tactical Micro of Fredericksburg VA, a division of Benchmark Electronics, consists of a complete mobile surveillance platform to aid the U.S. Border Patrol track and identify Items of Interest (IOI) along the U.S. southwest border. The MVSS includes an all-terrain pickup with a surveillance sensor payload mounted on a pneumatic mast system The MVSS includes an all-terrain pickup with a surveillance sensor payload mounted on a pneumatic mast system which can raise the sensors up to a height of 30 feet. The mobile vehicle sensor payload includes a thermal camera, visible camera, long-range illuminator, laser range finder, cab mounted command and control, as well as, other power management and deployment capabilities. Within the MVSS, PureTech Systems software provides the command and control (C2), as well as, the long-range camera pointing and video analytics. Mobile Video Surveillance Systems The objective of the MVSS is to provide a rapid deployment short- and medium-range mobile surveillance directly from Border Patrol vehicles. An agent can deploy the system, which can then aid in detecting, tracking, identifying and classifying items of interest using the video feed and on-board software. The agent/operator can then use that information to monitor the situation, respond to events, or share the information to assist other agents. “PureTech Systems strives to create highly dependable, tactically superior solutions to help our customers readily address critical surveillance needs,” commented Larry Bowe, president and CEO of PureTech Systems. “We’re proud to be a team player on another program delivering industry leading video solutions to customers, such as the Customs and Border Protection.” Electronic border protection strategy MVSS is a part of a larger electronic border protection strategy which includes both mobile and fixed platformsMVSS is a part of a larger electronic border protection strategy which includes both mobile and fixed platforms including the Integrated Fixed Tower System (IFT) and the Remote Video Surveillance System (RVSS). In addition to the MVSS, PureTech Systems also provides its PureActiv software suite for the RVSS program and other customers on similar fixed and mobile platforms, which includes radar integration and wireless connectivity to enable monitoring and controlling both fixed and mobile sensor suites from a central command. The MVSS program was awarded as a 5-year indefinite period contract, extending into 2021. The systems are scheduled for mobile use in California, Arizona, New Mexico, and Texas as well as several potential Northern border locations.
Allegion US, a provider of security products and solutions, announces IDenticard’s PremiSys software now integrates with its revolutionary K-12 security solutions, the Von Duprin Remote Undogging (RU) and Remote Monitoring (RM) options. These wireless solutions expand the reach of electronic access control to secondary openings. “Controlling access is a critical part of a school’s efforts to provide a safe learning environment, and it begins with a secure perimeter,” said Yong Lacy, Allegion US category leader, openings. More secure perimeter “We’ve found that many schools focus a majority of funds on the front entrance, which, unfortunately, leaves secondary entrances vulnerable. In response, Allegion created the Von Duprin RU and RM options to help schools build a more secure perimeter within budget. Our Software Alliance members like IDenticard help make this possible.” When integrated with IDenticard’s PremiSys, end users can remotely lock and monitor every connected opening—from classrooms to common areas to perimeter doors—through a single database. Lockdown of an entire facility can occur with the push of a button. RU is a modular battery powered kit that can be added on to existing Von Duprin 98/99 and 33A/35A series devices Cost-effective solution The Von Duprin RU retrofit kit for exit devices is a cost-effective solution for these secondary openings that enables remote undogging for centralised lock down and door status monitoring with integrated request to exit (RX), latch bolt (LX) and door position switch (DPS) signaling capabilities. The RU connects wirelessly via BLE to the ENGAGE Gateway, providing real-time, bi-directional communication to the IDenticard PremiSys software via IP network connection directly to the Gateway. RU is a modular battery powered kit that can be added on to existing Von Duprin 98/99 and 33A/35A series devices. Centralised lockdown component The RM option is the sensor-only configuration for exit-only or fire-rated doors that require monitoring. It provides visibility to door status with the same RX, LX and DPS signals as the RU, without the centralised lockdown component. "IDenticard's team of access control specialists works closely with Allegion representatives to deliver premier solutions for the end user," said Aaron Henderson, director of sales at IDenticard Access Control. "This latest product integration enables IDenticard to deliver a more sophisticated enterprise solution for schools, hospitals and other facilities that would benefit from the ability to immediately lock down every door in their facility and gain peace of mind in knowing that all doors are secured."
The physical security industry is embracing the cloud in a big way. Cloud-based systems – which involve accessing a shared pool of information technology resources via the Internet – are much higher-profile in the video and access control markets, and large and small companies are getting on the cloud bandwagon. We asked this week's Expert Panel Roundtable: What factors are contributing to growth in cloud systems in the security market?
In today’s era of globalisation, it is important to have talented and skilled employees in different locations. To significantly improve field operation, managing and analysing your team deployed in the field is a key task. Whether it is logistics, hospitality, construction or retail industries, it is essential to have effective communication with workers to keep up their morale and for better planning of field employees. With the traditional system, it becomes a herculean task to manage remote employees. Matrix COSEC Field Visit Management Matrix COSEC Field Visit Management is a comprehensive web-based field employee’s portal. It involves management of field employee’s activities and of Field Tasks carried out by employees under various Field Schedules. It provides live tracking of field employee schedules via reports with real-time notifications on exceptions. Key Features: Create Schedules of Individual Users Assignment of Daily Work Tasks View Field Visit Status Live Tracking of Schedule Status via reports SMS and Email Notifications on Exception
DICE Corporation is proud to announce and welcome Heidi Husted as the company’s vice president of sales. Husted will be responsible for overseeing all aspects of sales for the company, including establishing sales targets to meet company objectives and developing strategic sales plans to promote growth and customer satisfaction. Husted comes to DICE with over 30 years of experience in sales and management, with the last 24 being in telecommunications and automation software. She will be a familiar face to many DICE customers from her 20 years of working with them to obtain DR connections to the company’s facilities. Cloud hosting and DICE software This summer has been all about growth at DICE as interest in our award-winning cloud hosting, CVR and event management solutions continue to exceed expectations" DICE Corporation is also pleased to welcome Corinne Faulmann – the company’s new business development manager. Faulmann will be focused on cloud hosting and DICE software for the alarm industry. Additionally, she will pinpoint new business opportunities, including new markets, growth areas and trends. Faulmann has over 17 years of experience working in the public safety sector and looks forward to applying this knowledge to her new position at DICE. “This summer has been all about growth at DICE as interest in our award-winning cloud hosting, CVR and event management solutions continue to exceed expectations. To facilitate this growth, we are building an executive management team to prioritise customer service and ensure the company continues to grow and remain competitive,” said DICE Corporation president and CEO Cliff Dice. “As we grow, we are still committed to providing the best automation software, emerging technology and customer support in the industry. We’re confident these new additions will help us continue to provide the unmatched service our valued customers have relied on for over 25 years,” Dice said.
A video surveillance solution manufactured by Tyco, the security products division of Johnson Controls and installed by Kings Secure Technologies, is helping deter and detect hate crime directed at worshippers who attend the Gurdwara Singh Sabha in Bradford. HD Illustra IP network cameras 32 high definition Illustra IP network cameras from Tyco have been installed to monitor activity around the site of the Sikh place of worship, to identify anyone showing hostility towards the congregation. The Gurdwara Singh Sabha is sadly not alone in being a place of worship that has been the victim of hate crimes. Throughout society, 2017 saw over 68,000 acts of aggression in the UK being recorded as being motivated by racial or religious prejudices. Integrated video surveillance systems System integrator, Kings Secure Technologies, was one of three companies invited to compete for the contract to install the new video surveillance system System integrator, Kings Secure Technologies, was one of three companies invited to compete for the contract to install the new video surveillance system following on from a risk assessment carried out by a ‘Designing Out Crime’ officer from the West Yorkshire police. “The members of the Gurdwara wanted to take advantage of the very latest video surveillance technology in order to provide the police with high quality video evidence of any incidents or suspicious activity,” said Paul Atherton, Chief Sales & Marketing Officer at Kings Secure Technologies. “With 32 cameras required to ensure there would be no blind spots, this size of a project might normally stretch the budget of a place of worship, even though Illustra cameras are competitively priced. Fortunately, the Gurdwara was able to successfully apply for help with the cost of installing the new system via the security funding scheme available as part of the Government Hate Crime Action Plan. This was possible because the Gurdwara had been the target of religious based hostility.” Vandal-resistant dome cameras The 32 installed Illustra cameras are a combination of indoor and weatherproof, vandal-resistant 2 megapixel and 3 megapixel mini-domes. With Wide Dynamic Range (WDR) and built-in IR illumination, they are designed to work effectively across a wide range of lighting conditions from bright sunlight to total darkness. As such, they are an ideal solution for when there is a need to capture faces and the vehicle number plates. An Exacq IP04-12T-DT Network Video Recorder (NVR) with 12 Terabytes of storage onboard installed by Kings, ensures that the images captured by all 32 cameras are recorded around the clock. The IP04-12T-DT has 64 camera channels and so provides the Gurdwara with the option to install further cameras should it need to do so in the future. Remote video monitoring using Exacq app We have installed the cameras so that we can assist the police in prosecuting anyone who commits a hate crime" The Gurdwara was originally a pharmaceutical production factory which has been converted into a place of worship and extended to provide space for educational and recreational activities as well functions, such as weddings. “Our Gurdwara is in almost constant use by the Sikh community in Bradford. We have installed the cameras so that we can assist the police in prosecuting anyone who commits a hate crime by being insulting or verbally aggressive towards any of our worshippers or visitors,” said Surjit Singh, a member of the Gurdwara. “The clarity of the images captured by the Illustra cameras is impressive and this has allowed us to pass on to investigating officers’ good quality video evidence of some recent incidents. As well as being able to locally access the images stored on the NVR, we also have the added bonus of being able to use the Exacq mobile App on our smartphones or tablets, enabling us to remotely keep a close eye 24/7 on what may be happening in the immediate vicinity of the Gurdwara.”
March Networks, a pioneer in the delivery of video surveillance and video-based business intelligence solutions to the cannabis industry, is pleased to announce that one of Canada’s largest cannabis producers has selected its complete cannabis video solution to provide security, loss prevention and operational insights for its retail dispensaries. The publicly-traded producer, with multiple brands and a global presence, chose the March Networks solution based on its proven reliability, ability to support thousands of locations, and its Searchlight business intelligence software. March Networks Searchlight provides organisations with valuable information on customer service, risk mitigation, corporate compliance and other operations through the integration of surveillance video, point-of-sale (POS) transaction data and customer data analytics. The solution delivers an enhanced level of tracking and compliance by correlating video with the RFID data in the Searchlight softwareEnhanced level of tracking “Early on, we recognised the security and operational requirements of the tightly-regulated cannabis market and evolved our offering to uniquely address those needs,” said Peter Strom, President and CEO, March Networks. “Today, we are proud to be the solution of choice for cannabis operators, including this leading Canadian-based producer in advance of the legalisation of the country’s recreational marijuana market in October.” Just last week, the government of Ontario – Canada’s largest province by population – opened up the sale of marijuana to private retailers, reversing a previous decision that would have seen sales limited to government-run outlets only. Across the United States, March Networks currently works with multiple cannabis operators, providing intelligent video solutions for dispensaries and cultivation facilities. In states like Colorado, where radio frequency identification (RFID) tagging from seed to sale is mandated by law, the solution delivers an enhanced level of tracking and compliance by correlating video with the RFID data in the Searchlight software. The producer will be able to centrally manage the entire system and easily schedule software updates using March Networks Command Enterprise Server software Deploying NVRs and 3D analytics sensors In addition to March Networks Searchlight, the Canadian cannabis producer will deploy the company’s hybrid network video recorders (NVRs) in each retail store, as well as integrated 3D analytics sensors to gather valuable metrics on customer traffic and wait times. The producer will be able to centrally manage the entire system and easily schedule software updates using March Networks Command Enterprise Server software. The powerful video management software is an ideal solution for organisations with multiple distributed locations, providing capabilities such as mass device management and LDAP integration to enable secure multi-level user access and authentication. It also delivers remote system health monitoring to ensure video is always there when needed – a critical feature to help ensure cannabis operators remain compliant with video surveillance requirements at all times.
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance storage solutions for Global Village Dubai, billed as the “world’s largest” tourism, leisure, shopping and entertainment project. Now entering its 21st season, Global Village Dubai is the Middle East’s first family multicultural festival park. The attraction entertains more than 5.3 million guests each season and has more than $2.2 billion AED in business transactions ($599 million American dollars). From November through April each year, Global Village Dubai visitors enjoy a shopping experience in more than 30 pavilions, 120-plus kiosks and two dozen restaurants and cafes throughout the season’s 159 days of operation. Video surveillance storage solutions “With more than five million visitors each year, Global Village Dubai required a solution that delivered high quality video recording and reliability,” said Sean Chang, CEO of Rasilient Systems. “At Rasilient, we are honored to have been chosen to provide a very important element of the overall security solution at Global Village Dubai. We designed our purpose-built video surveillance storage solutions for projects just like this.” “Our successful partnership with Rasilient means that we understand individual market demands, ensuring that we exceed expectations,” said Dr Mohammad Alketbi CEO of Forceis. When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution" “When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution.” Physical security integration services Rasilient partnered with Forceis Integrated Security Systems, a system integrator, to provide state-of-art security operation for Global Village Dubai. Forceis is an innovative forward-thinking organisation that provides expertise around physical security integration services in the United Arab Emirates. The video surveillance cameras at Global Village Dubai are managed by Milestone’s XProtect Corporate Video Management Software (VMS). Rasilient is a Milestone Systems Certified Solution Partner and together the companies have partnered in a number of successful video surveillance deployments, particularly in the growing Middle East region. “Global Village is pleased with the products and services Forceis Integrated Security Systems Offers. We have been extremely satisfied with the support provided by the technical staff and the professionalism throughout the company,” said Mansoor Salem, Senior Security Manager of Global Village. “The stability and resiliency of the Rasilient solution is impressive. System uptime is crucial to our business and we’ve had zero outages since we installed Rasilient. We are confident in our ability to rapidly scale our IT infrastructure no matter what size of customer now walks through the door.” ApplianceStor VMS storage servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers that provide 100TB of storage. Rasilient’s ApplianceStor 74 Rack mount integrates VMS and storage into a simple-to-use, high performance video surveillance server solution. This eliminates the cost of a separate VMS server, significantly reducing cabling as well as the challenges of integrating VMS, OS, commodity server and storage. Proactive monitoring technology With Rasilient’s video surveillance storage solutions, every single camera frame is processed and recorded – what’s referred to as No Frame Drop – which is essential with the variety of security scenarios at Global Village Dubai that might call for video retrieval, said Chang. The ApplianceStor 74 is engineered to monitor its own “health” and operations to ensure that the system doesn’t fail when it’s most needed. This Proactive technology monitors the health of every disc drive in the system to enable cloning right before an actual drive failure. Global Village Dubai joins the list of the many projects Rasilient has completed in the UAE and surrounding areas over the last few years including the Zero 6 Mall that opened in April in Sharjah, United Arab Emirates.
The saying goes that “business is business,” but many experienced executives in this industry have come to learn that a few ounces of compassion and understanding can sometimes be both necessary and appreciated. Operations don't always go as planned; we know that uncontrollable, tragic incidents may occur, and we want to be sure we're there for our customers and partners when they need it the most. This time of need often presents itself during a significant crisis, such as the one Puerto Rico experienced and continues to face from the devastation of two major hurricanes in September 2017. Hurricane Maria, which made landfall on Sept. 20, and was considered a “catastrophic event,” brought intense rain and wind to the island for longer than 30 hours, leaving residents without power, communication and water. TimeQuest reconfigures access control solutions Vanderbilt dealer TimeQuest Technologies, located in San Juan, was forced to suspend active projects and focus all resources on recovery The destruction and damage to roads, communities and businesses changed the lives of almost everyone involved — with the inability to access supermarkets, banks and gas stations, daily tasks were severely interrupted, and so too were security activities. Vanderbilt dealer TimeQuest Technologies, located in San Juan, was forced to suspend active projects and focus all resources on recovery. With its customers' having lost everything and their buildings destroyed, TimeQuest Technologies Vice President Alberto Cupeles took his team to visit each in person, surveying the need for basic necessities and offering their assistance. As its customers started to begin construction in the aftermath, TimeQuest Technologies was forced to reconfigure and reconstruct its access control systems, software and solutions, while trying to adjust to a shift in electricity and combatting inconsistent power from day to day. Vanderbilt-TimeQuest collaborate on disaster relief Having known Vanderbilt for more than 20 years, Cupeles was grateful for the trustworthy and sympathetic relationship that had developed over time, extending far beyond daily business operations. Both companies worked together to ensure overarching support and commitment to restoration, allowing TimeQuest Technologies to spend its time and effort where it was needed most. “The help we received helped not just our customers but also our families,” Cupeles said. “This wasn't just a business-only situation. There were people in the middle.” Collaborations in the security industry often run deeper than what's seen on the surface; when dealing with an unexpected occurrence, at the end of the day, providing comfort and consideration should always take precedence.
3xLOGIC, global provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, has announced, in cooperation with Bates Security, Sonitrol of Lexington, and Sonitrol corporate, the partners have completed a video surveillance and audio detection security upgrade project for The Nest, known formally as the Center for Women, Children, and Families. 3xLOGIC installs video security for The Nest The Nest is located in a somewhat “rough” part of town, so a robust security system is crucial The Nest, located in a Lexington, KY public park, does a little bit of everything, according to Danny Goodpaster, Sales Consultant for Bates Security/Sonitrol of Lexington. It provides needy families with free essential items, offers counseling for domestic violence issues, and has daycare services onsite. The Nest is located in a somewhat “rough” part of town, so a robust security system is crucial. The center had been equipped with a four-camera analog system complete with alarm capabilities, so staff were very aware of the importance of verified alarms in providing a higher degree of safety and security. Goodpaster met with the customer and determined that, at a minimum, eight cameras were needed to provide enhanced visibility of the Center’s surroundings and greater protection. Also, expanded coverage of The Nest’s parking lot and the approach to the entrance were critical. “The Nest just didn’t have the budget for the upgraded system they needed, and we could have installed a much less expensive, non-verified alarm system to save costs,” explained Goodpaster. “But they have been our customer since 1989, and their verified alarm capability plus panic buttons has led to successful police apprehensions at the site on several occasions. Staff understood the importance of Sonitrol brand equipment and our positive relationship with law enforcement. So, in cooperation with our corporate office, we decided to ensure they had the system they truly needed to be able to function more safely and securely.” 3xLOGIC Sonitrol-branded cameras Bates/Sonitrol of Lexington installed a total of eight 3xLOGIC Sonitrol-branded cameras Bates/Sonitrol of Lexington installed a total of eight 3xLOGIC Sonitrol-branded cameras, equipped with full video verification capabilities, and an NVR onsite. There are different camera models to fit the varying surveillance needs, including wide-dynamic range 3MP HD cameras and a 180-degree camera to cover a wider, outdoor area. Most of the cameras are located outside, covering the parking lot and a playground. Two interior cameras cover both of The Nest’s entrances, the office, and the entrance to the daycare facility. The entire upgrade project was completed in April of this year. “One of our biggest concerns,” related Jeffrey White, The Nest Director, “is for our children and staff during operating hours, and us not knowing what is going on in the approach to our building—we need that visibility.” The center has had a number of incidents over the recent past, including a break-in, as well as one of the old analog cameras actually being shot out. NVRs with Smart Search capabilities “The old system was just not doing the job for them,” said Goodpaster. “It was in disrepair, the image quality was poor, and the wiring had deteriorated. We replaced the old DVR with a new NVR that has Smart Search capability, and the entire system is now IP. I was really impressed with the commitment by our corporate office to make sure this important non-profit, doing essential work, has a system that provides them with peace of mind and genuine security. Once we were fully installed, we provided a staff training day that included an orientation for law enforcement as well.”
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear “the dust of everyday life,” one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant color and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. The presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. IP video surveillance The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. Manned guarding and CCTV While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology provide a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces, and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. IDIS DirectIP NVRs and surveillance cameras The City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring a natural fitThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set] at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighborhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote “voice down” virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. IDIS IP video surveillance secures Mesa Arts Center The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.