Remote video monitoring

Actuate, a provider of AI-powered video analytics solutions, announced a strategic partnership with WSD permanent security GmbH, a well-established German security services provider with decades of experience in guarding, remote monitoring, alarm response, and integrated security solutions. This collaboration combines Actuate’s cutting-edge AI video analytics technology with WSD permanent security’s deep security operations expertise and broad regional presence, creating a powerful service offering that enables businesses across Germany to leverage intelligent, cloud-based surveillance without costly hardware upgrades. Remote video monitoring Seamless integration of AI with traditional security services. Actuate’s software transforms any existing security camera into a “smart camera” capable of real-time threat detection, including intruder detection, gun detection, slip & fall, loitering, left objects, and more. Enhanced security for WSD permanent security’s clients across diverse sectors. WSD permanent security’s broad service portfolio, including facilities protection, remote video monitoring, alarm response, and guarding, now combined with Actuate’s AI-based analytics, will enable clients to respond faster, reduce false alarms, and improve overall safety outcomes. Significant capital investment Scalable, cost-effective deployment. Because Actuate’s technology works with existing camera infrastructure and is cloud-based, WSD permanent security’s clients benefit from advanced detection capabilities without significant capital investment in new hardware. Enhancing combined capabilities for the European security ecosystem. Actuate’s AI platform, paired with WSD permanent security’s established operational expertise, strengthens both companies’ ability to support complex, large-scale security deployments throughout Germany and beyond. Modern security solutions “Our vision at Actuate has always been to make security smarter, faster, and more accessible. By teaming up with WSD permanent security, a leader in German security services, we are excited to transform how businesses in Germany protect people and assets,” said Tolga Ermis, Head of Sales & Growth, Europe at Actuate. “WSD permanent security is committed to delivering reliable, modern security solutions that meet the evolving needs of our clients. With Actuate’s AI-powered analytics, we can now offer advanced, proactive security at scale,” said Mirko Jeschonek, Chief Technology & Information Officer (CTIO) at WSD permanent security.

Totem, operator of one of Latin America’s largest and most advanced video monitoring operations, today announced its continued expansion into the North American security market, offering monitoring centres in the U.S., Canada and Mexico a verified, cost-effective solution for 24/7 remote video monitoring a scalable operations support. As U.S. monitoring centres face growing pressure to expand coverage while managing labour costs, Totem provides a trusted extension of their operations staffed by trained security operators, powered by advanced video analytics, and backed by redundant infrastructure supporting over 10,000 cameras across commercial and industrial environments. AI-driven physical security “U.S. monitoring centres need partners they can trust to deliver consistent, high-quality service, not just lower costs,” said Luis Fernando Uribe Blum, CEO of Totem. “Totem has built a proven infrastructure and trained operations team that functions as a seamless extension of any central station. Our goal is to help North American providers scale confidently without compromising the level of service their clients expect.” Brivo, a pioneer in cloud-native AI-driven physical security and recognized as one of the most widely deployed cloud video surveillance platforms in North America, uses Totem as a verified monitoring partner. Through this partnership, Totem’s operators support remote video monitoring services integrated directly into the Brivo Security Suite, providing human verification of AI-flagged events to reduce false alarms and ensure rapid, accurate incident response. This collaboration reflects Totem’s ability to integrate with leading U.S. security technology platforms and meet the operational standards required by enterprise-grade providers. Reducing false dispatches Totem’s monitoring operations are designed to integrate directly with U.S. monitoring centers, offering flexible service that complements existing teams and workflows. Core support includes: Video Alarm Verification: Dedicated operators verify alarms using live video and AI analytics to confirm incidents, reducing false dispatches and improving response. Remote Video Monitoring: Continuous and event-based monitoring, extending coverage around the clock without increasing headcount. Scalable Capacity: Totem’s infrastructure supports rapid onboarding and seamless scaling as monitoring centres grow their camera deployments and customer base. Vertical Expertise: Operators are experienced across retail, logistics, healthcare, and more, understanding the specific risk and response protocols each vertical demands. Access control integration Totem combines trained human operators with a suite of advanced monitoring technologies, including AI-assisted video analytics, license plate recognition, facial recognition, perimeter detection, occupancy monitoring, and access control integration. This layered approach enables faster event detection, fewer false alarms, and more reliable incident escalation, the exact outcomes U.S. monitoring centres need to deliver for their clients. Totem’s operations centre is built with redundant connectivity and systems designed for continuous uptime, ensuring U.S. partners can rely on consistent, uninterrupted service. Totem is familiar with video monitoring software such as Immix, CHeKT, Sentinel, Patriot Systems, Sitasys, Bold Group, and SoftGuard.

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today released its 2026 Retail Loss Prevention Benchmark Report, an annual study based on 1.6 million remote monitoring events across 18,258 U.S. retail locations and 51 brands throughout 2025. The report provides operational data at a scale to help retail loss prevention leaders understand when risk peaks, which threats escalate fastest, and which intervention strategies prove most effective across thousands of monitored locations. Loss prevention teams "Loss prevention teams are under more pressure than ever to protect people, reduce shrink, and justify every dollar spent on security. This report gives them the data and the confidence to make those decisions," said Brent Duncan, CEO of Interface Systems. Location Theft/Loss, Disturbances, and Loitering/Panhandling are the top retail threats by volume. Other threats tracked included criminal events, battery/assault, theft, property damage, robbery, and medical emergencies. High-priority security events Retail risk is predictable. Store opening times recorded a 363% spike in security incidents and peak volume of incidents are recorded between 6 and 8 PM. Sundays and Mondays combined account for 30% of weekly incident volume, while Thursdays carry the highest police dispatch rate of the week. Interactive remote video monitoring reduces escalation. 62.4% of high-priority security events were resolved without police dispatch when interactive remote video monitoring was deployed. Voice-down intervention, where a trained intervention specialist communicates in real time through on-site speakers, resolved 99.7% of employee assistance requests without law enforcement involvement. Eliminating false alarms Video verification eliminates false alarms. 95% of alarm events were identified as false alarms through live video verification and resolved without dispatch. Employee vulnerability peaks at transitions, not peak hours. Of the 1.1 million employee assistance requests logged in 2025, demand was highest at 10 AM (97,432 requests) and peaked at 7 PM (146,672 requests), aligning with store opening and closing times. Loitering and disturbances have higher rates of escalation. Loitering and disturbances have a consistently high dispatch rate ranging from 65-82%. Both categories peak daily between 6 and 8 PM, the same window as overall incident volume. Expert human monitoring The day before a holiday carries more risk than the actual holiday itself. Pre-holiday days averaged 148 incidents versus 138 on actual holidays, representing a 5.5% incident drop on holiday. The report also includes performance data from Interface's Virtual Perimeter Guard, an AI-powered perimeter security solution that combines autonomous detection with expert human monitoring from Interface’s Interactive Security Operations Centers (iSOCs). Free security assessment Across 29 distributed locations, Virtual Perimeter Guard Units were activated 23,810 times, resolved 96.1% of perimeter threats automatically through a staged voice-down protocol, and escalated 4% of the events to a live intervention specialist. Just one police dispatch was recorded across all 23,810 activations. The full breakdown of the activation stages and resolution rates is included in the report. The complete 2026 Retail Loss Prevention Benchmark Report is available now at interface systems website. The full report includes detailed charts, segment analyses across discount retail and jewellery formats, and actionable takeaways for loss prevention leaders. Loss prevention leaders can also request a free security assessment to benchmark their incident profile and identify where interactive remote video monitoring and AI-enabled perimeter deterrence can reduce risk at their locations.

Motorola Solutions arrives at ISC West 2026 with a clear message for enterprise security leaders: the job of a modern security system is no longer just to watch. It is to understand, act and support business continuity through integrated systems that help organisations remain resilient and compliant. The company is showcasing its broadest platform expansions to date, featuring solutions tailored for the distinct security and operational needs of verticals, such as healthcare, retail, government and education. From detecting a blocked fire exit in a crowded school hallway to flagging a liquid spill in a hospital corridor – before they become liabilities – the new portfolio demonstrates how physical security technology is evolving into a real-time operational intelligence layer across the enterprise. Real-time operational intelligence "For decades, security has focused on applying AI to visually detect and investigate incidents while neglecting the immediate and effective response to a detected incident," said Jehan Wickramasuriya, senior vice president, Security & Resilience Software, Motorola Solutions. "By shifting the cognitive load from the human operator to agentic AI, we’re turning passive monitoring into autonomous, orchestrated response. This repositions teams to spend less time managing screens and more time focused on their unique safety needs." Intelligent software layer Modern enterprises require solutions that offer hybrid flexibility spanning on-premise and cloud systems. At Motorola Solutions’ booth 14059, visitors can experience how an expanded, unified ecosystem of video feeds, visual alerts and access control, powered by a new intelligent software layer, transforms manual monitoring into automated action by recognising patterns, verifying threats and executing next steps with a level of speed and consistency that human monitoring alone may miss. Among the highlights are: Agentic Response & Orchestration: ‘Operator’ (formerly Inform) bridges the gap between detection and action, unifying data across video, access and sensor systems into a cohesive view to orchestrate and execute complex incident response. This is supported by automated camera tours and audio analytics in Alta Video for greater situational awareness. The recent addition of Blue Eye remote video monitoring provides enterprises with a virtual guard, providing 24/7 human-led threat interception and talk-down capabilities. AI-Powered Platform: New hybrid intelligence advancements include expanded Visual Alerts capabilities, which will integrate SOPs and run alongside regular analytics on a new appliance to further automate threat triaging. Additionally, the introduction of Assist Chat provides operators with an AI-driven interface to quickly query system data and gain contextual insights, significantly increasing the scalability of security teams. The AI platform is supported by improved and expanded camera models that include the Avigilon H6A Dual Head bi-directional security camera and Avigilon Intercom Touch, a single access control unit combining a camera, reader and intercom. Additionally, the Avigilon H6A PanoPTZ pairs 360-degree panoramic coverage with AI-driven subject tracking across expansive environments. By unifying cloud and on-premise systems enabled by AI, Motorola Solutions’ latest advancements empower enterprises to move beyond the screen and focus on the specialised operational challenges of building safer, more resilient organisations. Experience the future of unified security at ISC West 2026 by visiting Motorola Solutions at booth #14059.

Alarm.com, the foremost platform for intelligently connected properties, announced it will showcase new AI powered platform advancements and product innovations at ISC West 2026.  Following a milestone year surpassing $1 billion in annual revenue, Alarm.com continues to scale its unified platform to meet accelerating global demand for smarter, more connected protection across residential and commercial environments.  Single cloud based platform Alarm.com brings security, video, access control, automation, energy management, and professional monitoring into a single cloud based platform designed to scale from individual properties to multi site deployments. These innovations help service provider partners deliver proactive protection, simplify operations, and build long term recurring revenue.  “Alarm.com is operating at global scale, and our platform innovation reflects that,” said Dan Kerzner, President of Platforms Business at Alarm.com. “We’re focused on practical, privacy first AI, a broad ecosystem of third-partners, and purpose-built hardware that help partners grow while delivering meaningful protection for customers.” AI-powered protection designed with privacy in mind Alarm.com continues to expand AI driven capabilities across its platform with new features including AI Video Event Search, AI Access Assist, Familiar Face Analytics, and ongoing enhancements to AI Deterrence (AID). These innovations are designed to improve awareness and efficiency while ensuring customers remain in control of how AI features are enabled and used.  AI Video Event Search allows customers to quickly locate relevant activity in their saved video clips using natural language queries, like “package delivery yesterday” or “kids with bicycles today.” This new feature is available on Premium Video and Commercial Video Plus plans. Only users who already have permission to view securely retained video can run AI searches, and customers can exclude specific cameras from search results at any time. The feature also works with Alarm.com’s Familiar Face and Familiar Vehicle analytics, helping to filter expected activity from unexpected events in video results. AI Access Assist at ISC West  At ISC West, Alarm.com will also preview AI Access Assist and demonstrate the latest capabilities of AID. AI Access Assist simplifies access control management by allowing administrators to manage users, credentials, and schedules using natural language commands. AID delivers AI generated verbal warnings based on activity captured on camera and has been further enhanced with adaptive messaging and progressive responses. Adaptive verbal warnings can now reference real world details such as clothing color or behavior, while Progressive Responses escalate messaging when loitering persists—strengthening AID’s overall effectiveness. Next generation video designed to scale  Alarm.com will also highlight an expanded portfolio of next generation cameras, including the Volt Series™, Foundation Series, Core Series, and Prism Series™, designed to support faster installs, broader coverage, and advanced video services. Video is a core component of the Alarm.com platform, with millions of active video cameras and video devices now deployed across its commercial property base as adoption continues to grow.  Volt Series™ battery powered cameras and doorbells enable wire free indoor and outdoor installations, helping partners expand coverage in locations where wiring is not practical. When paired with Alarm.com’s optional solar panel accessory, the ADC-V731B camera can operate for extended periods with minimal maintenance. The Foundation Series indoor camera introduces an accessible price point that drives higher attach rates and multi camera adoption.  The refreshed Core Series adds enhanced speakers, integrated spotlights, Video Analytics 2.0, and Bluetooth® enrollment, creating a clear upgrade path to AID and Remote Video Monitoring (RVM). For commercial environments, Prism Series™ PoE cameras also enable AID and RVM while delivering 8MP resolution with exceptional low light color performance using VividNight™ technology, providing premium clarity and reliability. Unified professional video monitoring with CHeKT  Alarm.com will also highlight its expanded integration with CHeKT, a best in class remote video monitoring platform trusted by monitoring centers to deliver verified, real time video response. By bringing Alarm.com video and alarm events into CHeKT’s monitoring portal, the integration streamlines operator workflows, helps reduce false alarms, and improves response times. CHeKT supports an open framework and will also work with video solutions from many video camera manufacturers.   At ISC West, Alarm.com will highlight its CHeKT integration while continuing to build on its broader video monitoring strategy with CHeKT’s Video Control Panel and its long standing partnership with OpenEye. Expanded commercial, energy and safety solutions  Alarm.com continues to extend its platform with new offerings that support total site protection across indoor, outdoor, and multi location environments, including the Fire Communicator and Mobile Security Trailers. These solutions bring security, safety, and monitoring together on a single platform, helping businesses manage both permanent and temporary sites more efficiently.  The Fire Communicator modernises commercial fire monitoring with real time alerts and reporting through the Alarm.com platform. The ADC FC100 is UL Listed, CSFM Listed, and NFPA 72 compliant to meet applicable local code requirements. Mobile Security Trailers extend the platform to construction sites, events, and other temporary locations, combining video surveillance and professional monitoring in a rapidly deployable solution. Available in two form factors, Mast and Mast Mini, the trailers offer flexibility to meet different site needs and budgets, while a turnkey leasing model reduces upfront costs and supports capital efficient growth. Partners can also cobrand the trailers to increase visibility and support lead generation.  Beyond security, Alarm.com is expanding connected home and personal safety capabilities with offerings such as the ADC T25 Smart Thermostat, which delivers intelligent HVAC control with fast installation and support for energy reporting, Demand Response, and Pro HVAC Monitoring. Outside the home, the enhanced in‐app Safety Button provides 24/7 mobile personal safety. The new Check In feature allows customers to schedule safety confirmations, automatically escalating to a trained operator and notifying the emergency contact if no response is received. See Alarm.com at ISC West Alarm.com will exhibit at ISC West 2026, Booth 14039, with live demonstrations, hands on product previews, partner success stories, and sneak peeks at what’s next. 

CHeKT, a pioneer in Proactive Visual Security, will showcase how security providers can transform video monitoring from passive observation into real-time intelligent intervention at ISC West 2026. At Booth #14039, CHeKT will demonstrate how its cloud-native platform unifies live video, AI analytics, alarm data and automated deterrence to detect, verify and deter incidents as they happen, not after the fact. While traditional surveillance systems generate alerts and footage, CHeKT is redefining the category by leveraging AI to prioritise threats, reduce false alarms and enable immediate response with key alarm monitoring centre partners. Live video security “The industry is moving beyond video as evidence and leveraging AI to turn video into intelligence,” said Wes Usie, President of CHeKT. “CHeKT’s platform gives security professionals the tools they need to understand what is important and verify events.”   At the booth, CHeKT will demonstrate: Live video security for monitoring stations and SOC environments  Proactive intervention, including two-way audio and visible deterrents  Verified, real-time response, not just notifications sent to end users  The latest on integrations with Alarm.com and OpenEye Best practices and deployment guidance from the CHeKT Partner Success team Proactive video monitoring Designed to work with existing infrastructure, the CHeKT platform integrates seamlessly with a wide range of professional cameras and monitoring center software, enabling scalable deployments from single sites to national rollouts without complex upgrades. The CHeKT platform also enables integrators to unlock recurring revenue streams through proactive video services. CHeKT will also offer an exclusive ISC West show special for security dealers and integrators, providing a turnkey demo kit designed to help partners quickly launch proactive video monitoring services. The package includes AI cameras, a Video Control Panel, mobile app access, and monitoring-ready setup, along with free training and two years of CHeKT service. CHeKT’s Tommie Van Fossen will participate in the session “FutureProof Your Business with Proactive Video” on Wednesday, March 25 and again on Thursday, March 26, from 10:15–11:00 a.m. in Titian #2302, The Venetian. The session will explore how Remote Video Monitoring (RVM), AI deterrence, and proactive workflows are helping security providers stop incidents earlier and create new recurring revenue opportunities.

Rapid technological advancement, artificial intelligence (AI) and machine learning (ML) are revolutionising traditional on-premises video security systems. These next-level tools are not just enhancing video data capabilities; they're transforming how businesses approach security, operational efficiency, and information analysis. Video analytics have been a part of security systems for many years, but the arrival of deep learning in 2009 marked a turning point. By training neural networks, basic analytics tasks like motion detection, object detection, and tracking objects within scenes have become commonplace. This leap forward has paved the way for more sophisticated AI and ML applications in video security. Proactive security measures AI-powered systems can perform complex tasks such as pose estimation and anomaly detection Today's AI-powered systems can perform complex tasks such as pose estimation, anomaly detection, and behaviour analysis. These capabilities extend far beyond simple, passive monitoring, offering organisations rich insights and proactive security measures.  For instance, analytics can now determine whether people are engaged in hostile or benign interactions, recognise unusual events that may signal safety hazards, and even predict potential security breaches before they occur — all based on analysing massive amounts of data that humans alone could never process. Enhancing on-premises infrastructure While the power of AI and ML in video security is clear, integrating these technologies into existing on-premises systems presents both opportunities and challenges. One of the primary considerations is the increased demand for processing power and storage capacity. As solution technology expands, hardware requirements will increase. This reality necessitates a strategic approach to system design and implementation. Organisations must carefully evaluate their current infrastructure and plan for future needs to ensure their on-premises systems can handle the computational demands of AI and ML tools. However, the benefits often outweigh the challenges. AI-enhanced on-premises systems offer several advantages: Real-time processing: On-premises AI can analyse video feeds in real time, allowing for immediate response to security threats. Data privacy: Keeping data processing on-site can help organisations meet strict data privacy regulations and protect sensitive information. Customisation: On-premises systems allow for greater customisation of AI models to meet specific security needs. Reduced latency: Processing data locally eliminates the need for constant cloud communication, reducing latency in critical security applications. The role of open platform video technology To fully leverage AI and ML capabilities in on-premises video security systems, open-platform video management software (VMS) plays a crucial role. An open platform VMS allows for seamless integration of various AI and ML tools, cameras, and other security devices, creating a highly flexible and scalable system. An open VMS can integrate thousands of cameras and sensors, allowing for centralised management and analysis of vast amounts of data. This approach enables security teams to quickly adapt to new threats and implement new and unplanned AI and ML solutions as they become available. Video system management  The hybrid approach to video system management combines on-premises infrastructure with cloud services It's important to note that many organisations choose to deploy a hybrid approach to video system management that combines on-premises infrastructure with cloud services. This strategy can offer the best of both worlds: the control and low latency of on-premises systems with the scalability and advanced capabilities of cloud-based AI and ML tools. For example, some cities have implemented hybrid data storage models, hosting critical real-time data on local servers while leveraging cloud services for long-term storage and advanced analytics. This approach allows for efficient management of large amounts of high-resolution video data while reducing costs associated with on-premises storage expansion. Practical applications and benefits The integration of AI and ML into on-premises video security systems is transforming security practices across industries, offering benefits that extend beyond traditional surveillance. These advanced technologies enhance security measures while providing valuable insights for operational efficiency and strategic decision-making. By analysing video data in real time, AI and ML-powered systems can detect patterns and automate responses in unprecedented ways. Here are some key examples of sector-specific benefits: Retail: AI-powered analytics can optimise product placement, track shopping patterns, and enhance loss prevention efforts. Education: K-12 schools can use advanced video analysis to address issues like vaping and bullying, monitor traffic, ensure that proper procedures are followed, and provide enhanced safety and security. Manufacturing: AI can streamline quality control processes, detect safety violations, and optimise production line efficiency. Healthcare: Intelligent video systems can monitor patient safety, manage access control, and even assist in documenting and verifying that procedures and protocols are followed appropriately. Transportation: AI-enhanced video systems can improve traffic management, enhance security in transit hubs, and assist in incident response. Challenges and considerations Ensuring access to robust, diverse, and representative data sets is essential for training AI models effectively AI and ML hold great promise for on-premises video security, but organisations may encounter challenges during implementation. The considerable upfront costs could discourage smaller businesses or those with tight budgets. Nevertheless, this should be viewed as a long-term investment with significant returns in enhanced security and operational efficiency. Implementing AI-powered systems in video security can be complex, often requiring specialised skills, potentially creating a gap within existing IT or security teams. To bridge this skills gap, organisations may need to invest in training or partner with external experts to address this challenge. Additionally, the quality of data is crucial for effective AI and ML implementation; poor or insufficient data can result in inaccurate analyses and unreliable results. Ensuring access to robust, diverse, and representative data sets is essential for training AI models effectively. Benefits of integrating AI and ML Ethical considerations surrounding privacy, consent, and potential algorithmic bias are also critical. Organisations must strike a balance between enhancing security and safeguarding individual privacy rights to maintain public trust in these technologies. Despite these challenges, the benefits of integrating AI and ML into on-premises video security systems often outweigh the difficulties. Careful planning, resource investment, and a strong focus on ethical and regulatory compliance can lead to more effective, efficient, and intelligent security solutions. Future outlook Edge computing capabilities will enable sophisticated AI processing directly on cameras The future of AI and ML in on-premises video security promises significant advancements that will address current limitations and unlock new possibilities.  Edge computing capabilities will enable sophisticated AI processing directly on cameras and other security devices, reducing strain on central servers and potentially lowering hardware requirements. This, combined with more efficient AI algorithms, will democratise access to advanced AI and ML capabilities for organisations of all sizes. AI-powered analytics Predictive analytics will become a cornerstone of future video security systems, marking a shift from reactive to proactive security measures. As AI models become more sophisticated, their ability to anticipate and prevent security incidents will improve dramatically, revolutionising risk management and incident response.  The integration between video security and other business systems will deepen, with AI-powered analytics providing insights beyond security into business operations and strategic decision-making. Data for training AI models Explainable AI will become more overall, which is vital for building trust in automated systems Automation of security processes will reach new heights, freeing human operators to focus on high-level decision-making and complex situations. To support this evolution, we'll likely see increased use of synthetic data for training AI models, addressing privacy concerns, and improving model robustness. Explainable AI will become more prevalent, which is crucial for building trust in automated systems and meeting regulatory requirements. For security professionals, embracing these technologies is no longer optional but necessary to remain competitive and provide the best possible service to clients. By leveraging open platform VMS and carefully planning system architectures, organisations can create flexible, scalable, and powerful video security solutions that not only protect assets but also drive business value. Enhanced video security systems The key to success will be finding the right balance between on-premises control and cloud-based capabilities while addressing important considerations around privacy, ethics, and regulatory compliance. With thoughtful implementation and ongoing adaptation, AI and ML-enhanced video security systems will continue to play an increasingly central role in safeguarding our businesses, institutions, and communities.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilises the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

2025 was another impactful year for mergers and acquisitions (M&As) in the security industry, which is undergoing an enormous transformation as global pioneers prioritise specialised technology to drive future growth.  The year 2025 has been defined by massive corporate reorganisations, most notably Honeywell and Resideo spinning off core divisions to unlock shareholder value. Simultaneously, an aggressive wave of mergers and acquisitions is reshaping the landscape, with giants like ASSA ABLOY and Motorola Solutions absorbing innovators in AI-driven surveillance, cloud-native access control, and identity management. From residential security shifts to critical infrastructure enhancements, this article will summarise how these strategic moves signal a decisive industry pivot toward integrated and intelligent security ecosystems. Resideo to spin off ADI business Resideo Technologies, Inc. announced its intention to separate its ADI Global Distribution business from its Products & Solutions (P&S) business via a tax-free spin-off to shareholders. The separation is expected to be completed in the second half of 2026. P&S will continue as Resideo, a building products manufacturer of residential controls The goal is to unlock value, enhance operational performance, and improve strategic flexibility for both entities. After the separation, P&S will continue as Resideo, a building products manufacturer of residential controls and sensing solutions. ADI will become an independent public company and remain a global wholesale distributor of low-voltage products, including security and audio-visual solutions. Honeywell separates into three companies There are big changes pending at Honeywell, another global security industry company. Honeywell announced plans to separate its Automation and Aerospace businesses into two independent, publicly traded companies following a comprehensive portfolio evaluation. Combined with the previously announced spin-off of Advanced Materials, this strategy will create three distinct industry pioneers. The Automation and Aerospace separation is targeted for completion in the second half of 2026 as a tax-free transaction for shareholders. The largest portion of Honeywell’s traditional security business (cameras, access control, and fire safety) sits within the Building Automation segment of the new Honeywell Automation company. This unit includes products from recent major acquisitions, such as LenelS2. SimpliSafe’s new chapter SimpliSafe has agreed to be acquired by private equity firm GTCR from Hellman & Friedman SimpliSafe has agreed to be acquired by private equity firm GTCR from Hellman & Friedman, another private equity firm. As the third largest U.S. residential security provider, SimpliSafe will continue under the leadership of the current CEO, while its founders remain significant investors.  GTCR, an experienced security industry investor, intends to support the company’s expansion and continued innovation in AI-powered, DIY home protection. This marks a new chapter in SimpliSafe’s mission to provide professional monitoring without long-term contracts. SimpliSafe is GTCR’s fifth investment in the security alarm industry, including prior investments in residential-focused security companies SecurityLink and Protection1, along with commercial-focused security companies HSM and Everon. Motorola grows technology portfolio Motorola Solutions grew its portfolio through acquisitions in 2025. The industry giant strategically expanded its safety and security ecosystem through the acquisition of four specialised technology firms. The company acquired Blue Eye to integrate AI-driven remote video monitoring and 24/7 security operations into its threat detection workflows. To support frontline workers, Motorola added Theatro’s voice-powered communication platform, which complements existing mobile and video technologies. Motorola further bolster its public safety capabilities with the acquisition of RapidDeploy, a cloud-native Next Generation 911 provider that offers real-time caller mapping and data analytics to accelerate emergency responses. Motorola also agreed to acquire InVisit to enhance its Avigilon Alta suite with cloud-based visitor management, streamlining guest registration and blocklist screening for enterprise security. These acquisitions aim to unify detection, communication, and response across various sectors, including retail, healthcare, and critical infrastructure. Allied sells majority stake in AMAG Allied Universal sold a majority stake in AMAG Technology to Shore Rock Partners In December, Allied Universal sold a majority stake in AMAG Technology to Shore Rock Partners. Shore Rock is a growth investor focused on critical infrastructure, with strategic backing from BellTower Partners. Allied Universal will retain a significant minority share. The sale is intended to allow 54-year-old AMAG, which provides integrated access control, identity, guest, and video management solutions, to operate independently from Allied Universal's services-based model for long-term growth. Shore Rock's plan is to invest in advancing AMAG's product line and customer relationships. With this transaction, David Sullivan, AMAG's President, will become CEO. Everon acquires ADT multifamily segment Commercial security provider Everon announced in September that it had entered into a definitive agreement to acquire the business-to-business (B2B) multifamily segment from ADT. This acquisition is a strategic extension that expands Everon's reach in the valuable multifamily market. It will allow the company to offer a more comprehensive portfolio of tailored solutions, including access control, video surveillance, and self-guided tour capabilities. Everon's CEO states that the deal enables them to help property owners and managers increase net operating income and improve operational efficiency. Dormakaba acquires TANlock and Avant-Garde Dormakaba, a global provider of access solutions, acquired TANlock GmbH in July Dormakaba, a global provider of access solutions, acquired TANlock GmbH in July. TANlock is a German firm specialising in innovative high-security access solutions for data centers and other critical infrastructure. The acquisition strengthens Dormakaba’s presence in the data center market.  TANlock's intelligent system provides enhanced server cabinet security using electromechanical rack locks and various authentication modules. This solution is scalable, future-proof, and can be integrated into existing IT infrastructures for both retrofits and new installations. Dormakaba also agreed to acquire Indiana-based Avant-Garde Systems Inc. to strengthen its North American entrance control portfolio. This move bolsters Dormakaba’s presence in high-growth sectors like airports and data centers. Acre acquires REKS for AI Recent M&A activity also reflects the growing importance of artificial intelligence. For example, Acre Security acquired REKS, a purpose-built generative AI solution designed to transform access control, allowing professionals to use natural language queries for instant data insights. Integrated into Acre’s cloud-native ecosystem, this AI-powered platform prioritises data privacy while streamlining operations. Led by a new AI Development Team, Acre plans to expand these capabilities into intrusion detection and visitor management. Two acquisitions for Allegion Global security provider Allegion, through one of its subsidiaries, completed the acquisition of ELATEC Global security provider Allegion, through one of its subsidiaries, completed the acquisition of ELATEC, a manufacturer of security and access technology, specialising in RFID credentials and readers solutions designed in Germany and sold globally.  ELATEC’s portfolio of readers leverages their internally developed software stack and ensures compatibility with nearly 100 credential types, making the company a pioneer in interoperability, which aligns well with Allegion’s partner-of-choice strategy. Allegion, also through one of its subsidiaries, acquired Brisant Secure Limited, a security hardware provider in the United Kingdom. Senstar acquires Blickfeld for LiDAR sensors Senstar Technologies Corporation has agreed to acquire Blickfeld, a specialist in 3D LiDAR sensors and software. Expected to close in Q1 2026, the acquisition integrates Blickfeld’s hardware into Senstar’s advanced security ecosystem. This strategic move expands Senstar’s addressable market into volume monitoring and traffic applications while enhancing its AI-powered situational awareness capabilities. Following the transaction, Blickfeld will operate largely independently as a subsidiary. ASSA ABLOY continues acquisition spree Global giant ASSA ABLOY was probably the most active company in the M&A market in 2025 Global giant ASSA ABLOY was probably the most active company in the M&A market in 2025, demonstrating aggressive market growth, strategically reinforcing its core business, and expanding its technological footprint across the global security marketplace. The acquisitions delivered on the company's strategy to strengthen its position in mature markets by integrating complementary products and solutions. A major theme for ASSA ABLOY was the enhancement of the door and perimeter security portfolio, particularly in the Americas. This effort included acquiring US-based Metal Products Inc. (MPI) for custom-made hollow metal doors and frames and International Door Products (IDP) for fire-rated steel door frames, both in the fall. Earlier in the year, ASSA ABLOY gained a stronger presence in Central Canada with the addition of Wallace & Wallace and Wallace Perimeter Security, a manufacturer, distributor, and installer of perimeter fencing, door, and gate solutions. The Entrance Systems Division also saw expansion with the acquisition of Belgium’s Kingspan Door Components, a manufacturer of sectional door panels. Furthermore, Door System, a Danish manufacturer of high-quality fire-rated doors, was signed for acquisition in the spring. Cloud-based platform ASSA ABLOY also made significant moves in electronic and access control solutions. Early 2025 saw two key acquisitions: Uhlmann & Zacher, a German supplier of access control handles and knobs, and InVue, a US-based provider of connected asset protection and access control solutions. Reinforcing this segment, SiteOwl, a pioneering cloud-based platform for physical security lifecycle management, was acquired in the summer. The spring acquisition of Pedestal PRO, a US manufacturer of access control pedestals and mounting solutions, further strengthens the electromechanical offerings in the Americas. ASSA ABLOY bolstered its capabilities in remote care technology with Germany’s TeleAlarm Group in late spring. HID Global expands in 2025 HID Global, a subsidiary of ASSA ABLOY, was also active on the M&A front in 2025 HID Global, a subsidiary of ASSA ABLOY, was also active on the M&A front in 2025, aggressively driving the convergence of physical and digital identity solutions and signaling a clear roadmap for security professionals. HID's move to purchase Vancouver-based IDmelon, announced in the autumn of 2025, targets the critical need for robust logical access control. IDmelon’s proprietary software platform transforms everyday identifiers, including existing physical credentials, smartphones, or biometrics, directly into enterprise-level FIDO (Fast IDentity Online) security keys. This approach streamlines an organisation’s transition to phishing-resistant, passwordless multi-factor authentication (MFA) and minimises the need for disruptive changes by integrating physical and digital access into a single, cohesive solution. Safer patient experience Separate from its focus on digital access, HID also bolstered its Identification Technologies Business Area by acquiring the Calmell Group. Calmell is a long-established manufacturer specialising in smart cards, smart paper, and magnetic tickets for the public transportation sector. This addition is expected to expand HID’s footprint and relevance in global public transportation ecosystems, allowing the Barcelona-headquartered firm to leverage HID’s core expertise in digital credentials to drive future-proof solutions for seamless mobility. Also, HID acquired Intelligent Observation to expand its Healthcare Real-Time Location Systems (RTLS) portfolio. Intelligent Observation provides a platform to reduce hospital-acquired infections (HAIs) by tracking hand hygiene compliance. The system uses wearable Near-Field Magnetic Induction (NFMI) devices and a cloud-based SaaS dashboard. This technology records and reports if healthcare workers sanitize appropriately, providing granular compliance data to administrators to enable a safer patient experience.

Ibrahim Kassem, Everon’s new Chief Technology Officer (CTO), has been in the security industry since 1998 in various IT leadership roles. Most recently, he was Chief Information Officer for a video monitoring company. With most of his professional experience rooted in commercial security, Kassem has come to understand how customer needs and demands change with the evolving technology landscape. That understanding is a foundation for his new role at Everon, the national provider of commercial security, fire, and life safety solutions formerly known as ADT Commercial. Integrate AI to security operations “In this role, I am responsible for any customer-facing technology at Everon,” says Kassem. “Our primary focus is to provide a platform that will make it easy to do business with us. That platform will involve most of our solutions, including video monitoring which is the near-future focus for us.” As an integrator, Everon’s objective is to identify the best solutions. “We have partners that we leverage to help develop solutions for our customers that directly respond to their needs,” says Kassem. “For example, we partner with video camera providers to integrate AI to take security operations to the next level.” Demand for video monitoring Everon is looking to shift from reacting to events after they take place toward proactive monitoring Like most security operations, Everon is looking to shift from reacting to events after they take place toward proactive monitoring and preventing crimes as they are happening or deterring them from taking place.  The ability to detect objects and behaviours is possible through AI. “Through this detection, we can respond accordingly – that’s why it’s at the forefront of our video monitoring efforts,” says Kassem. Every pursuit at Everon is in response to customer demand, and there is tremendous demand for video monitoring, says Kassem. Customer needs are the main philosophy behind the development and acquisition of technology, which also ensures that Everon is at the forefront of evolving with the security industry. Video-based security solutions “Right now, we’re noticing a trend towards video-based security solutions versus solely intrusion and guarding,” says Kassem. Everon seeks to strike a balance between “build versus buy.” The integrator prefers to buy when there is a proven product that will bring the most value. “We’re an integrator before we are a developer of technology,” says Kassem. “However, we are not shy about complementing a technology that we purchase with technology that we build if we don’t find the proper platform.” Video monitoring solutions and services Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras, faster internet connectivity, and availability of wireless through 4G, LTE, and 5G connections. All of these are critical pieces of the video monitoring roadmap, says Kassem. “We aim to develop our video monitoring solutions and services to provide the best value to enterprises, reduce false alarms, and focus on relevant activities to save time and money,” he adds. “That’s what we’re looking forward to in the next couple of years.” Dependence on physical security Everon provides video monitoring services on a monthly basis, so the approach plays well with their recurring monthly revenue (RMR) model. Video monitoring is in great demand, and Everon is working towards being pioneers in that space, pushing to make it a major part of their future offerings. Everon is working towards being pioneer in that space, pushing to make it a major part of their future offerings “The dependence on physical security has gotten expensive, and many responding agencies no longer dispatch without video verification, which is the biggest technology challenge currently in the commercial security space,” says Kassem. “Video monitoring is the most direct, effective answer to that challenge, replacing costly, around-the-clock guarding services while also providing video verification for first responders and law enforcement agencies.” Portfolio of security solution offerings Everon roots all its pursuits in responding to the customer. Making the difference in Everon’s approach is an eagerness to listen, an awareness of industry trends and changes, and a full portfolio of security solution offerings.  “Our technological roadmap is ambitious, innovative, and looks to the future through our thoughtful investments in this space, including through acquisitions of technology and top talent,” says Kassem. “All our efforts are supported by our teams of experts with decades of experience.”

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Interface Systems, a managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, announces that the fast-food hamburger chain, White Castle, has successfully piloted Interface's AI-powered exterior security solution - Virtual Perimeter Guard™ at a high-risk St. Louis location. The pilot delivered measurable reductions in loitering, late-night incidents, and security escalations while improving safety for employees and customers. The pilot focused on a location experiencing after-hours security challenges, including loitering, open-air drug use, customer pestering in drive-thru lanes, and repeated vandalism that cost thousands of dollars per incident. Increased customer comfort Within the first 30 days of deployment, 91% of perimeter security events were resolved automatically through AI detection and live voice deterrence. The site saw a significant reduction in loitering, a reduced need for morning trash clearing, and late-night escalation calls dropped from about once a week to none. White Castle also reported improved employee morale, a stronger sense of safety, and increased customer comfort while waiting in late-night drive-thru lines. “Sometimes we don’t even realise something bad may be happening, and the Interface Security experts are already intervening and telling potential criminals to leave,” said Cheryl Soest, District Supervisor at White Castle. “That allows our team to focus on serving customers instead of worrying about what’s happening outside.” Pre-recorded warning systems Unlike traditional exterior cameras or prerecorded warning systems that are often ignored, Virtual Perimeter Guard combines AI-powered detection, escalating voice downs with powerful strobe lighting, and live security professionals who intervene in real time. The White Castle Virtual Perimeter Guard system is armed nightly when exterior visibility is limited. “People don’t take prerecorded messages seriously,” Soest added. “When the lights come on, and a live person speaks, they move. They don’t wait around.” Reducing cost exposure “What this deployment of Virtual Perimeter Guard demonstrates is the shift from reactive security to proactive prevention,” said Steve Womer, Senior Vice President of Product at Interface Systems. “By combining AI detection with live human intervention, Virtual Perimeter Guard stops issues before they escalate into property damage, safety incidents, or operational disruption. White Castle’s results show how perimeter intelligence can directly improve safety, reduce cost exposure, and give operators peace of mind without adding burden to store teams.” Actively monitoring footage Installation and onboarding were completed without disrupting restaurant operations. Interface Systems managed system tuning, testing, and ongoing monitoring, while White Castle leadership received weekly insight reports, eliminating the need for on-site staff to actively monitor footage. “We didn’t have to worry about anything,” Soest said. “They handled installation, testing, and walked us through everything step by step. The whole process was very easy.” Beyond loss prevention Beyond loss prevention, White Castle noted improvements in employee confidence and customer experience, particularly during late-night operations, where perceptions of safety directly affect retention and traffic. “If customers feel safe coming onto your lot, and team members feel safe working there, it improves your business,” Soest said. Following these positive early results, White Castle is evaluating full-perimeter coverage at the pilot location and potential expansion to additional restaurants with similar challenges.

Interface Systems, a foremost managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, announced that Big Brand Tire & Service, one of the nation’s fastest-growing independent tire and automotive service providers, has eliminated costly overnight break-ins and significantly reduced trespassing and vandalism at a high-risk location. The company achieved these results by deploying Interface Virtual Perimeter Guard, an AI-powered perimeter security solution designed to deter incidents before they occur. Challenges Operating more than 300 locations nationwide, Big Brand Tire & Service faced persistent after-hours security challenges at several sites. Store perimeters became frequent targets for trespassing, illegal encampments, and theft of high-value items, including tires and tools. Incidents also included repeated vandalism, such as broken windows and property damage, creating safety concerns and operational disruption. “We constantly had people in the back alley, and our managers had to regularly deal with transients on the property, some of whom became hostile. Some of our locations were facing frequent break-ins, and someone would have to come in the middle of the night to often board up a broken window,” said Johnny Wedell, Retail Commercial Operations Representative, Big Brand Tire & Service. Security measures Even relatively minor incidents, such as a broken window, could cost more than $1,000 to repair, while a single break-in resulted in damages exceeding $15,000. Beyond the direct financial impact, these events diverted staff time, increased safety risks, and disrupted day-to-day operations. The company determined that reactive security measures were no longer sufficient and began looking for a proactive solution that could deter threats before incidents occurred. Solution Interface deployed its AI-powered Virtual Perimeter Guard at a high-risk Big Brand Tire location using the existing network infrastructure, allowing the system to be implemented without interrupting daily operations. During an initial calibration phase, the system learned the site’s environment and activity patterns to improve detection accuracy. About Virtual Perimeter Guard Virtual Perimeter Guard uses AI-enabled cameras to distinguish genuine threats, such as people or vehicles, from environmental motion. When suspicious activity is detected, the system activates visible and audible deterrents, including strobe lights and pre-recorded audio warnings instructing individuals to leave the property.  If activity persists, alerts escalate to Interface’s U.S.-based Interactive Security Operations Center, where trained security professionals issue live voice-down interventions and coordinate with law enforcement when necessary. Results Following deployment, the site saw immediate and measurable results. Break-ins stopped entirely after installation, and monitoring reports showed a steep decline in trespassing and loitering as repeat offenders stopped returning. Ninety-one percent of events were resolved through automated deterrence without human intervention, and overall security activations were reduced by 65 percent within weeks. The improvements also had a direct impact on daily operations, reducing late-night alerts and eliminating the need for overnight responses to secure the property. Perimeter security “The biggest benefit of Virtual Perimeter Guard is the peace of mind that comes from knowing we’re no longer facing overnight break-ins,” said Tim Handel, Loss Prevention and Risk Management Manager, Big Brand Tire & Service. Based on the success of the initial deployment, Big Brand Tire & Service is now evaluating a broader rollout of Virtual Perimeter Guard across additional locations as part of its perimeter security strategy.

Comelit-PAC LOGOS video door entry monitors have been installed at the luxury Mercantile residential development in just two weeks from quotation to project completion, thanks to the enhanced security technology. Situated in Ropewalks, a central hub in Liverpool, the Mercantile is a cosmopolitan living environment situated at the heart of the city. Featuring 32 one- and two-bedroom apartments together with a collection of penthouses, the development is suitable for buy-to-live and buy-to-let clients. Ideal features and benefits of smart LOGOs monitors With premier interior specification, security specialist on site Digital Vision North West was introduced to Comelit-PAC via its gold partner distributor Moreton Alarms, with the smart LOGOs monitors proving ideal features and benefits to seamlessly blend with their surroundings. Says John Morley of Legacie Developments: “Every aspect of the Mercantile has been designed to be world-class and completed to an impeccable standard to maintain our impressive portfolio of luxury living environments in key UK cities. We knew of Comelit-PAC for its own reputation for high specification solutions and were happy to be introduced to the LOGOs monitors. All 32 monitors were installed quickly and offer our residents impressive features and benefits.” Power and use of NFC communications New Comelit-PAC LOGOS monitor series offers installers ease of use and enhanced functionality The new Comelit-PAC LOGOS monitor series offers installers ease of use and enhanced functionality. By harnessing the power of NFC communications and the dedicated MyComelit app, the LOGOS Monitor was selected over other brands for its high-quality video capabilities, user-friendly interface, and competitive pricing. Says Mark Lewis, Director of Digital Vision North West: “The streamlined design and efficient integration of the LOGOs monitors made it the ideal choice for this residential development. Its real benefit is the use of NFC communications, where we could programme each monitor quickly and efficiently, ready for resident use. From quoting to works completion is a top effort to offer such advanced smart door entry technology; we’ll definitely be using them more in the future.” Innovation and security excellence Tom McCabe of Comelit-PAC added: “Whilst Comelit-PAC is known for our focus on style and design, the LOGOs monitor demonstrates our commitment to innovation and security excellence." "We continuously strive to enhance our product portfolio and simplify the setup process, enabling more installers to offer smart door entry technology with ease. It’s fantastic to see LOGOs installed at such a prestigious project in Liverpool and to witness how its advanced functionality enhances both security and convenience for modern city living.”

Battery Energy Storage Systems (BESS) are essential for storing renewable energy and ensuring grid stability. However, their implementation comes with inherent risks, particularly related to lithium-ion battery fires. BESS fires can start from thermal runaway, where one cell failure can trigger a cascade of overheating, leading to fires that are difficult to extinguish and can last for hours or even days. Should a fire breakout, hazardous gases would release from the batteries, posing health risks to nearby communities and causing environmental damage through soil and water contamination. Traditional detection methods BESS fires have the potential for huge disruptions to locals via property damage and even evacuations In severe cases, BESS fires have the potential for huge disruptions to locals through property damage and even evacuations. Traditional detection methods such as flame detectors often fail in the early stages of a BESS fire due to their reliance on visible flames or smoke, which might not be immediately present. Where flame detectors fall short, thermal imaging cameras can significantly improve protection and prevent fires before they ever reach combustion. Advantages of thermal cameras for BESS Thermal cameras detect the heat signature from the onset of thermal runaway long before visible flames or smoke appear, allowing for preemptive action to mitigate risks. While flame detectors react to events that have already happened, a fixed thermal camera such as the FLIR A700F Advance Smart Sensor provides 24/7 surveillance by continuously monitoring for temperature anomalies that could indicate an impending fire, thus enabling early intervention. FLIR cameras are designed for easy integration into broader safety and control systems, allowing for automated responses such as activating suppression systems that enhance response times and efficiency. Comparison with other detection methods FLIR thermal imaging cameras can detect heat in low light and see the start of embers as they heat up While flame detectors are designed to detect visible fire, they may miss smouldering or hidden fires—meaning an alert may not be tripped until the fire has escalated to a dangerous level. FLIR thermal imaging cameras can detect heat in low light and see the beginnings of embers as they heat up surrounding materials, even when there's no visible sign of fire.  This early detection can prevent escalation or at least minimise damage by providing critical time for action before fires get out of control. Another advantage of thermal cameras is their ability to monitor large areas or multiple battery racks simultaneously, providing comprehensive coverage which is often challenging for point-specific flame detectors. Conclusion Incorporating FLIR thermal monitoring into BESS installations not only addresses the critical safety concerns associated with battery fires but also offers a proactive, reliable, and technologically advanced solution. By choosing a FLIR fixed thermal solution, they ensure that the energy storage systems are safeguarded with the industry's pioneering thermal imaging technology, protecting both the investment and the community from the devastating effects of BESS fires.

Comcast Smart Solutions, a division of Comcast Corporation (NASDAQ: CMCSA) that specialises in smart technologies for businesses and communities, announced that it will provide the Youth Crisis Centre (YCC) with smart video camera technology with AI analytics capabilities to help strengthen safety protocols and provide monitoring across its facilities. Founded in 1974, the Youth Crisis Centre is a pioneering facility and nonprofit in Jacksonville, Florida. YCC has remained dedicated to its mission of supporting youth and families impacted by traumatic situations, including divorce, homelessness, relocation, loss of life, bullying, and abuse by providing short-term crisis care, counselling, and residential services. Offering a safe environment to support young people and their families is central to YCC’s mission. Smart camera and analytics solutions Offering a safe environment to support young people and their families is central to YCC’s mission “We are honoured to provide our smart camera and analytics solutions to the Youth Crisis Centre. This organisation has made an incredible impact on the Jacksonville community by supporting its residents when they need it the most,” said Jeff Buzzelli, Regional Senior Vice President of Comcast Florida. “Our team is committed to delivering impeccable service that helps YCC create a stable space for patients to heal and give employees peace of mind.” AI-driven video analytics Eighty-two smart video cameras from Eagle Eye Networks will help to enhance security objectives across YCC’s five-building campus by delivering real-time alerts, AI-driven video analytics, entry and exit monitoring, and intuitive smart search for easier object detection. The system, powered by Comcast connectivity, includes a centralised Video Management System (VMS) with a remote dashboard and Licence Plate Recognition (LPR) technology. Additionally, staff can access up to 30 days of recorded footage for improved monitoring and response times. Video information and real-time insights Video information and real-time insights will help YCC better understand resident and employee Collectively, these tools help offer YCC a comprehensive view of its property through its self-monitoring system. Video information and real-time insights will help YCC better understand resident and employee patterns and strengthen security protocols. With campus-wide self-monitoring and smart technology solutions, YCC is better equipped to support staff and families while delivering high-quality care. Reliable and advanced platform “The safety and well-being of our families are our top priorities, as we are continually working towards providing a secure environment that supports recovery during their time here,” said Peter Hicks, Chief Development Office at the Youth Crisis Centre.  “Our facilities previously relied on an analog system, but with Comcast Smart Solutions, we have a reliable and advanced platform that allows us to more effectively monitor our campus and take a more comprehensive approach to enhancing security. This helps our staff focus on providing the best care possible to the youth and families we serve.”

EQUANS were engaged by JLL to create a Digital Artwork Display using LED to showcase immersive content and create a high tech but nature-driven aesthetic at one of Melbourne’s premier business addresses. Digital Artwork Display The Digital Artwork Display had to encompass functional requirements, including LED video wall display, a display interface unit for image processing, LED time module control and remote monitoring, a digital playback server capable of displaying the artwork’s intense digital content, and a control interface accessible via web browser and mobile tablet device. The display’s aspect ratio of 32:9 presented a unique and challenging canvas for content creation. To ensure the highest aesthetic standards, any content had to be able to be displayed in its native aspect without stretching or compressing. The Solution This project is a real-time artwork with interactive waves, tides and currents from an island cluster This project is a real-time artwork with interactive waves, tides and currents from an island cluster in Australia. The PC that the artwork is generated from reads the tidal information in real time and converts it into the artwork. As the wind blows, waves ripple across the screen and during high tide the islands are covered with water. A digital set-top box allows display of commercial TV channels for breaking news and events, if relevant to the building occupants. The LED cabinets are mounted onto a custom aluminum-extruded mounting frame to ensure sub-millimetre accuracy required for an extremely flat image without visible cabinet lines. Sound system with 25 speakers installed To support the video art, a sound system with 25 speakers across three separate zones and 8 audio channels allows for optimal tuning and configuration. The audio resides on a QSC digital sound processor platform supporting network audio. This enables visitors to listen to highest quality sound from a range of audio sources. Control of the video wall takes place via a Crestron control system with a wireless touch panel that technicians can access from the foyer. All head-end equipment is powered by a 2KVA uninterrupted power supply, allowing soft power downs in case of power outages, helping extend the life of the system. The Benefit EQUANS have implemented ground-breaking technology at Freshwater Place’s newly refurbished foyer. The publicly accessible digital artwork provides an opportunity for all building occupants to engage with interactive, situational and customised technology. The 11x3m Silicon Core LED screen and audio system was a successful installation from EQUANS ANZ. Overview Key facts: 25 speakers across three separate zones & 8 audio channels Unique display aspect ratio 32:9

For many years, security systems produced their share of "data exhaust." Every access control action and each video image became a data point to be stored in perpetuity, with no practical way to use the data. More recently, systems have been developed to enable organizations to analyze data from sensors and other connected devices to gain valuable insights into how their systems are being used, to identify potential vulnerabilities; and even to provide insights into broader enterprise operations. We asked this week’s Expert Panel Roundtable: How are data analytics changing the course of the security marketplace? 

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?