Remote video monitoring

Qognify has announced that it has received LenelS2 factory certification and joined the LenelS2 OpenAccess Alliance Program (OAAP). All of Qognify’s products (Situator, VisionHub, Cayuga, Ocularis and NiceVision) now interface with the OnGuard access control system enabling customers to evaluate situations based on a synopsis of event and video data, allowing a faster and more targeted response to critical incidents. LenelS2 factory certification The newly certified interface allows Qognify software to receive and display events from the OnGuard platform The newly certified interface allows Qognify software to receive and display events from the OnGuard platform, for instance ‘access granted’ or ‘door opened’. In return, live and archive videos from cameras operated with one of Qognify’s Video Management Systems (VMS) or its Enterprise Incident Management System, Situator can be displayed in the OnGuard system. Qognify products and OnGuard access control integration “Qognify has completed required factory testing at LenelS2 to validate the functionality of its interfaces to the OnGuard system. These interfaces provide great options for end users who prefer expanded integrated security solutions,” said John Marchioli, OAAP Product Management, LenelS2, adding "We look forward to Qognify’s continued involvement in the LenelS2 OpenAccess Alliance Program." “Being able to offer an interface to the OnGuard access control system is an important step for us, especially because the interface is available across Qognify’s entire product range,” said Chen Porat, Vice President of Research & Development at Qognify. Chen adds, “It reflects our strategy to offer our customers an overall security solution based on their individual needs and is another example of our cross-product initiatives.”

The six new cameras added to the Wisenet X PTZ PLUS range have been developed by Hanwha Techwin to enable users to capture evidence grade images of activity occurring in large open area applications. The ability of the new 2MP, 6MP and 4K Wisenet X PTZ PLUS cameras to operate effectively in environments such as airports, car parks, industrial estates, stadia and city centres, is enhanced by a long list of technically advanced features, which include AI-based object tracking, precise PTZ control and improved pre-set accuracy. The cameras, which have a lightweight, compact form factor, are also able to capture high-quality images of objects up to a distance of 200 metres regardless of the lighting conditions, with the help of adaptive IR technology which adjusts the angle of the camera’s IR LEDs to match the level of zoom. AI auto-tracking Operators can programme a camera to lock onto and auto-track a specific object with the help of deep learning video analytics An AI auto-tracking feature allows control room operators to efficiently monitor the movement of objects while remaining hands-free to control other cameras. With a right-click of a mouse, operators can programme a camera to lock onto and auto-track a specific object. It does so with the help of deep learning video analytics which detects and classifies people and vehicles. The video analytics is supported by AI algorithms unique to Hanwha Techwin. Alternatively, operators can take advantage of highly accurate manual control PTZ functionality to zoom in to see close up detail of target objects and track their movement. Other key features and functions Pre-set Accuracy: During their life cycle, most PTZ cameras are likely to be expected to ‘pan and tilt’ many thousands of times and it is not unknown for positioning errors to occur. Wisenet PTZ PLUS cameras, which have a pre-set accuracy of ±0.1˚, are able to detect if they are not precisely aimed at the specified field of view and will move within one second to the correct position. Focus Save: Applied to up to 32 pre-defined areas, focus save functionality ensures that regardless of the lighting conditions, a camera is able to rapidly come into focus when it is moved to a new position. Tilt Range: The cameras’ extended tilt range of up to 110⁰ allows any objects positioned above the cameras to be seen. Wisenet7 chipset At the heart of all Wisenet X PTZ PLUS cameras is Wisenet7, Hanwha Techwin’s most powerful chipset to date, which with extreme’ Wide Dynamic Range (WDR) functionality that utilises Local Contrast Enhancement and Scene Analysis technologies, is able to facilitate the capture of ultra-clear images from scenes containing a challenging mix of bright and dark areas. Excellent low light performance is also assured thanks to the utilisation of 3D noise reduction technology which, while minimising motion blur, uses several filters to isolate and remove pixels that are causing noise, while a new noise reduction algorithm improves the edge and colour of objects. Cyber secure Wisenet7 chipset incorporates a list of technologies that significantly enhance the cyber security credentials Complying with UL CAP and Secure by Default standards, the Wisenet7 chipset also incorporates an impressive list of ground-breaking technologies that significantly enhance the cyber security credentials of the Wisenet PTZ PLUS cameras. They also benefit from a Hanwha Techwin proprietary device certificate issuing system which embeds unique certificates into Wisenet products during both the development phase and manufacturing process. This further enhances the camera’s ability to prevent hackers from tampering with its firmware. Installer friendly Compact and approximately 65% lighter than most PTZ domes, the camera-mount installed Wisenet X PTZ PLUS cameras can be quickly and easily deployed, requiring engineers during a first fix to just ‘match 3 points and twist’. This conveniently enables them to tighten screws without having to hold onto the camera. Unlike conventional PTZ cameras which require up to 5 separate cables, the Wisenet X PTZ PLUS cameras only need a single RJ45 cable to operate and this is installed with a flexible bush to ensure the camera is waterproof. The new Wisenet PTZ PLUS cameras are as follows: Wisenet XNP-9250: 4K 25x PTZ camera Wisenet XNP-9250R: 4K 25x IR PTZ camera Wisenet XNP-8250: 6MP 25x PTZ camera Wisenet XNP-8250R: 6MP 25x IR PTZ camera Wisenet XNP-6400: 2MP 40x PTZ camera Wisenet XNP-6400R: 2MP 40x IR PTZ camera Authority comments “Our comprehensive Wisenet camera line-up offers a variety of options for monitoring wide open areas. However, I would encourage consultants, system designers and system integrators to take a close look at our PTZ PLUS range when there is a need to closely monitor and automatically track moving people or vehicles,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “Our design, development and manufacturing teams have combined their expertise to pack these cameras with a long list of practical features and innovative technology which collectively will surely meet, if not exceed, users’ expectations.”

Fenix Monitoring, an approved NSI Gold Alarm Receiving Centre (ARC), has entered into a new partnership with OPTEX to support its customers in providing state-of-the-art security response services. The business, founded in 2018 by Managing Director, Carl Meason, will harness the reliability and performance of OPTEX’s Intelligent Visual Monitoring solution to extend its services to provide visually verified alarms, enhancing security by capturing genuine alarms while filtering out nuisance alarms in a diverse range of environments. OPTEX – Fenix Monitoring partnership Fenix Monitoring, which provides CCTV, intruder and lone worker monitoring solutions, has built its reputation on the principles of digital innovation, data analysis and customer-driven experience. These principles provide cutting edge security products and services to the monitoring market, culminating with being recognised as British Security Industry Association (BSIA) SME business of the year 2020. Carl Meason believes the partnership with OPTEX will enable Fenix to significantly enhance their product offering to its customers. Carl Meason said “Fenix Monitoring continues its mission of partnering with the most innovative companies out there, and delivering products and services that are industry leading. In joining forces with OPTEX, we have added another technology partner that can help us build the very best monitoring solutions for our customers.” OPTEX Intelligent Visual Monitoring solution OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, including privacy mode" Carl adds, “OPTEX’s Intelligent Visual Monitoring Solution offers a number of key benefits, especially in relation to its privacy mode which means we will only see a silhouette when an alarm is activated. The homeowner or end-user can then lift this privacy feature, should the alarm be genuine and the person monitoring can see exactly what is going on.” Benjamin Linklater, Sales Director at OPTEX Europe, is looking forward to the new partnership with Fenix Monitoring. He said, “We are very pleased to welcome Fenix to the network of monitoring centres offering our cloud-based visual monitoring solution. Fenix is an agile, technology-focused security company constantly looking for new solutions to solve their customers’ issues.” Intruder and CCTV technologies installed on single site The OPTEX Intelligent Visual Monitoring solution enables separate intruder and CCTV technologies installed on the same site, but acting independently, to be connected using the OPTEX Bridge and create one, seamless, integrated and intelligent visual monitoring solution. Intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed or its grade. When an alarm occurs, a signal is instantly sent to the ARC whose operator can view images pre and post the alarm event via a dedicated portal to determine whether the alarm is genuine.

The Genetec Channel Partner program has partnered with Credly to award verified digital badges to European channel partners who complete Genetec certification courses. Badges provide an easy way to share and validate the skills, experience and technical knowledge. Digital badges are the best tool to highlight Genetec certifications and achievements on the website, social media, profiles and more. Think of the badges as a bonus for the hard work—there's no extra cost involved. What is a digital badge? Genetec has included digital badges in their training programs as an additional way for certified partners to share and validate the achievements. These digital credentials can be used in the website, email signatures, and on social media sites such as LinkedIn, Facebook and Twitter. It provides a secure and verifiable way to share professional skills and abilities. A digital badge consists of an image and metadata that are uniquely linked to the person and his/her achievements. Why get a digital badge? Digital badges are a web-enabled version of the paper certificates They give one recognition for learning new skills It is a more efficient way of displaying the training achievements on ones social media profiles The Credly platform uses a trusted method for real-time certification verification Genetec digital badges are awarded free of charge (after one passes the skills assessment exam).

Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, unveiled two new Wisenet X series NVRs that support the industry’s first video playback and recording of up to 8K super-high-resolution images. 8K recording can cover large areas with sufficient pixel density to allow operators to zoom in digitally and investigate image details in real-time or forensically and still retain a clear image. Recording capacity and storage The new NVRs in the Wisenet X series (XRN-6410DB4/ XRN-3210B4) are scalable to a total of 160TB (Terabytes) of available SATA HDD recording capacity. Both units support a recording bandwidth of 400 Mbps and include dual HDMI video outputs. The NVRs will be available in 64 channel (XRN-6410DB4) and 32 channel (XRN-3210B4) configurations and support simultaneous playback of all channels on a local monitor. The 64 channel (XRN-6410DB4) includes dual redundant power supplies to ensure continuity of recording for mission-critical applications. Both models support RAID 5 and RAID 6 configurations which provide redundancy for video storage data. Features and functions NVRs can read AI metadata generated by the edge device from deep learning algorithms New UI/ UX features greatly enhance convenience, allowing users to configure events and alarms of all channels or edit each channel from a single page. Users can also mouse over the video for a preview, making video and event search from multiple channels easier than ever. A new bookmark management function allows for easy retrieval and protection of video clips during an investigation. Integrated with Hanwha Techwin’s Wisenet P series AI cameras, the new NVRs are able to read AI metadata generated by the edge device from deep learning algorithms, enabling operators to quickly search for objects (such as a person, face, vehicle and license plate) and attributes associated with them. Support for dynamic events allows the system to receive alarm event triggers based on current license-free analytics as well as new analytics released in the future without requiring a firmware upgrade. Analytics configuration “The new Wisenet X series NVRs demonstrate our industry-leading technological power by offering superb quality images of up to 8K super-high-resolution with precise and efficient monitoring through integration with AI cameras. The new UI/UX makes analytics configuration across all channels easier and faster than ever before,” says Ray Cooke Vice President - Products, Solutions, and Integration, Hanwha Techwin America. “With 16 times the resolution of HD, 8K gives organisations an amazing capacity to digitally zoom into large coverage areas without loss of detail.”

PointCentral announced a new integration with Hostfully, an end-to-end property management platform, that improves keyless access and smart property automation management. Property managers use PointCentral’s cloud-based property automation platform to remotely monitor and control access and energy use at their connected rental properties. Now, property managers can offer contactless check-in to incoming guests through an automated data transfer between PointCentral and Hostfully that creates and sends smart lock access codes to guests based on reservation dates. The seamless connection gives property managers single-point access to both platforms and provides a safer, more convenient rental experience for everyone. Digital key access solution Property automation can help property managers streamline their operations, improve security and maximise incomes “We are proud to welcome Hostfully into our family of integrated property management platforms,” said Sean Miller, President of PointCentral. “This is another important step in our platform evolution that delivers additional value to our existing customers and creates opportunities to expand our customer base. With heightened awareness of health concerns and efforts to limit interactions with people, it’s important that property managers have access to our digital key access solution directly within any vacation property management platform they use.” A comprehensive property management platform that includes property automation can help property managers streamline their operations, improve security and maximise incomes. Statistics from Entrata and on iPropertyManagement.com suggest that most vacation rentals are booked online and that renters are willing to pay more for smart-enabled properties. Keyless access system “At Hostfully, we are constantly improving our Property Management Platform (PMP) to help vacation rental owners optimise operations and revenue," said David Jacoby, Hostfully's President and Co-Founder. "By adding PointCentral as an integration partner, we are able to offer our managers a seamless keyless access system, which not only improves the guest experience but reduces the need for expensive and repetitive tasks by the managers and their staff.” Webinar details A one-hour webinar hosted by PointCentral and Hostfully on “What Smart Property Managers Should Know About Smart Home Technology” will be held Thursday, February 18th at 2 pm ET.

For decades, cable theft has caused disruption to infrastructure across South Africa, and an issue that permeates the whole supply chain. Here, Ian Loudon, international sales and marketing manager at remote monitoring specialist Omniflex, explains how new cable-alarm technology is making life difficult for criminals and giving hope to businesses. In November 2020, Nasdaq reported that, “When South Africa shut large parts of its economy and transport network during its COVID-19 lockdown, organised, sometimes armed, gangs moved into its crumbling stations to steal the valuable copper from the lines. Now, more than two months after that lockdown ended, the commuter rail system, relied on by millions of commuters, is barely operational.” Private security firm Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa. In 2001, SABC TV broadcast a story following two members of a private security firm working for Telkom, a major telecoms provider. In the segment, the two guards, working in Amanzimtoti on the south coast of KwaZulu-Natal, head out to investigate a nearby alarm that has been triggered. They reach a telecoms cabinet and discover that it has been compromised, with the copper cable cut and telephone handsets strewn across the ground. In the dark, they continue to search the area when one of the guards discovers the problem: 500 metres of copper wire has been ripped out. In their haste, the thieves have dropped their loot and fled. Widespread cable theft Had they managed to get away, they would have melted the cable to remove the plastic insulation and sold the copper to a local scrap dealer for around 900 Rand, about $50 US dollars. For the company whose infrastructure has been compromised, it may cost ten times that amount to replace and repair the critical infrastructure. The disappointing takeaway from this story is that two decades on from this incident the country still faces widespread cable theft, whether it’s copper cables from mines, pipelines, railways, telecoms or electrical utilities. In fact, the South African Chamber of Commerce and Industry estimates that cable theft costs the economy between R5–7 billion a year. The answer to the problem must go further than the existing measures used by companies. Detect power failure Most businesses already invest in CCTV, fences, barriers and even patrol guards, but this is not enough. Take the mining sector, for example. These sites can be vast, spanning dozens of kilometres - it’s simply not cost effective to install enough fences or employ enough guards or camera operators. As monitoring technology gets better, the company has seen site managers increasingly use cable alarms in recent years that detect when a power failure occurs. The idea is that, if one can detect a power failure, they can detect whether the cable has been cut The idea is that, if one can detect a power failure, they can detect whether the cable has been cut. The problem is though: how does one distinguish the difference between a situation where a cable has been cut intentionally and a genuine power outage? Power outages in South Africa are an ongoing problem, with the country contending with an energy deficit since late 2005, leading to around 6,000 MW of power cuts in 2019. Remote terminal units Eskom Holdings SOC Ltd., the company that generates around 95 per cent of South Africa’s power has already warned of further blackouts as the company works to carry out repairs to its power plants. According to a statement on the company’s website, “Eskom spends in the region of R2 billion a year replacing stolen copper cables." The result is that criminals take advantage of the gaps in power to steal cable, timing their robberies to coincide with the published load shedding schedules. The basic alarms used to detect power outage won’t recognise the theft because they register a false-positive during a power cut. By the time the power comes back on, the deed has been done and the criminals have gotten away with the cable. The good news is that recent breakthroughs in cable monitoring technology are helping tackle just this problem. New alarms on the market now combine sophisticated GSM-based monitoring systems that use battery powered remote terminal units. Legitimate supply chain Unlike the basic alarms that look for the presence or absence of power, these new systems monitor whether the cable circuit is in an open or closed state. In the event of a power outage, the unit continues to run on battery power and can detect if a cable has been cut, sending a priority SMS alert to the site manager immediately, giving them a fighting chance to prevent a robbery in progress. Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem across the supply chain in South Africa. In recent years, the combination of unscrupulous scrap dealers, the alleged involvement of large scrap processing companies and lax penalties meant that much of the stolen copper ended up back in the legitimate supply chain. However, recent changes in the law have sought to take a tougher stance on copper theft. Alarm monitoring technology According to the Western Cape Government, “The Criminal Matters Amendment Act, regulates bail and imposes minimum offences for essential infrastructure-related offences." The act, which came into effect in 2018, recommends sentencing for cable theft, with the minimum sentence for first-time offenders being three years and for those who are involved in instigating or causing damage to infrastructure, the maximum sentence is thirty years. It seems to be working too. In January 2021, the South African reported that a Johannesburg man was sentenced to eight years behind bars for cable theft in Turffontein. While the longer-term outlook is a positive one for industry, the best advice for businesses seeking to alleviate the problem of cable theft in the immediate future is to invest in the latest cable-theft alarm monitoring technology to tackle the problem and make life difficult for criminals.

For decades, the nature of global safety has been evolving. From physical security threats like large-scale terrorist attacks and lone actor stabbings to chemical threats such as the Salisbury poisonings and even microbiological threats such as COVID-19, new challenges are constantly arising and the threat landscape we operate in today is constantly changing. Compounding the complexity of the security issues is the complexity and nature of attacks. With the economic downturn, there is the traditional rise in theft, violence and other crimes. Compound this with unmanned businesses and work-at-home staff, and there is a perfect storm for a rise in security threats. Artificial intelligence (AI) and specifically the branch of AI known as machine learning (ML), was already causing widespread disruption in many industries, including the security industry. AI has been a driving force to replace labour-based business models with integrated data and actionable intelligence that is context-aware. It has become apparent that AI will play a big part in the ongoing fight against both pandemics such as COVID-19, as well as other threats that we may face in the future. With all of this in mind, 2021 is poised to be a big year for AI growth. While AI is going to continue to impact our lives in dozens of ways, from smart sensors to face mask compliance detection, the following reflects a few top trends and challenges that I have my eye on for 2021 as we close out this year. The rise of smart city investments One such example is the increasing development of smart cities and how AI can be leveraged to build safe communities. To date, we’ve seen an increase in the number of smart city programmes around the globe; cities that are beginning to deploy innovative technologies for the management and ease of life services. Compounding the complexity of the security issues is the complexity and nature of attacks Typical development of a city includes standard infrastructure - roads, schools, power, water, transportation. Now, internet, data and AI capabilities are part of the standard infrastructure requirements for all new developments. AI promises to deliver increased efficiencies with the infrastructure that will accommodate growing populations while reducing our impact on the environment, resources, and communities. Global cities now account for more than half of the world’s population, and the United Nations projects the number to balloon to 68% by mid-century. Owing to both demographic shifts and overall population growth, that means that around 2.5 billion people could be added to urban areas by the middle of the century, predicts the UN Department of Economic and Social Affairs (DESA). With an increase in population has come an increase in global spending on smart city initiatives to drive down the impact of growing urban concentration. Global spending on smart city initiatives is expected to total nearly $124 billion this year, an increase of 18.9% over 2019, according to IDC's Worldwide Semiannual Smart Cities Spending Guide, while Singapore, Tokyo, London and New York as the big spenders - expected to spend more than $1 billion in 2020. Using AI-driven technology to create safer public and private spaces Today, security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments to protect the population in a more efficient, and accurate manner. As we look ahead to the future of public safety, it’s clear that new AI technology can dramatically improve the effectiveness of today’s physical security space. One such deployment is the use of video object recognition/computer vision software that can be integrated into existing video monitoring security (VMS) systems. These enhanced VMS systems can be deployed both inside and outside of buildings to identify risks and flag threats, such weapons, aggressive behaviours, theft, and safety compliance. This helps to minimise the impact of a breach by an early alert to onsite security in real-time to the location and nature of the potential threat, allowing them to intervene before a loss occurs. These same AI-enabled video solutions can similarly be used to provide advanced business operations in retail, logistics, and manufacturing organisations. Multi-sensor security solutions Also, targeted magnetic and radar sensor technologies, concealed in everyday objects like planter boxes or inside walls, can now scan individuals and bags entering a building for concealed threat objects. Using AI/machine learning, these two sensor solutions combined can identify metal content on the body and bag and match the item to a catalogue of threat items, such as guns, rifles, knives and bombs. Security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments Without this advanced multi-sensor solution, it becomes nearly impossible to discover a weapon on a person's body before it appears in an assailant’s hands. This multi-sensor solution allows for touchless, unobtrusive access to a building, but allows for immediate notification to onsite security when a concealed threat is detected. The hidden technology thus empowers security staff to intercept threats before they evolve into a wider scale attack, while also maintaining the privacy and civil liberties of the public, unless, of course, they are carrying a concealed weapon or pose a physical threat. With the advent of sophisticated surveillance and technological innovation, a level of caution must be exerted. Despite the ongoing global debate, there remains little regulation about the use of AI technologies in today’s physical security space. One thing is certain; it must be deployed in the right place, at the right time, with the right privacy and civil liberty protection objectives. People don’t want to be protected by omnipresent, obstructive and overbearing security systems that infringe on their privacy and civil liberties. They want a proper balance between security and their current way of life, one that must be fused together. Technology and tracing COVID-19 Machine learning-based technologies are playing a substantial role in the response to the COVID-19 pandemic. Traditionally, the key purpose of surveillance systems has been to detect and deter threats, including the detection of visible and hidden weapons and abnormal behaviour. While this, of course, remains a primary focus, today we are seeing how surveillance systems defend against new invisible threats, as well as rapidly automate the process of contact-tracing to capture and contain a virus before it spreads. Again, the ability to track and trace through parsing algorithms that can manage through enormous amounts of data provides a highly scalable and rapid response mechanism to control the spread of threats. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact Although the threat may not be visible, it is just as destructive. By incorporating AI into existing technologies, government, healthcare and security professionals can monitor public spaces and environments through the combined use of digital and thermal video surveillance cameras and video management systems); just one of the solutions being explored. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact. By Using AI-powered video analytic software, businesses can monitor face masks, social distancing and large gathering compliance and also detect elevated body temperature. Critically, technology must be capable of both identifying and tracking the virus but also be unobtrusive. An unobtrusive system that is adaptable enough to be deployed across a range of environments where the public gathers in enclosed spaces is necessary to be effective. Security in 2021 Technology has proven itself to be a valuable ally in times of crisis. For smart cities, the use of innovative AI/machine learning technologies will help optimise security solutions in areas that are brimming with potential. As we look ahead to the future of security in a world that is impacted by such a wide range of threats, from physical to chemical to microbiological, it’s clear that new technologies, specifically AI can dramatically improve the effectiveness of security systems and help us to better defend against a wide spectrum of threats. Technology has a huge role to play in making our communities safe in 2021 and beyond, but for security systems to be effective, they must not be oppressive or obstructive. This will ensure they have the full support of the public - the key to success.

It's a very common purchase for people to seek a smart security camera to remotely link them to their home whilst at work. Now the emphasis has shifted, with a lot more people working from home, business owners should consider a surveillance device to deter would-be thieves, protecting valuable equipment crucial for businesses to operate successfully. A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours.    According to a recent report, police forces are having to carry out extra night patrols in empty city and town centres, as burglars target shops, pubs and other commercial premises during the pandemic. During these unprecedented times, investing in a video security system can save you and your business money – and in more than one way. In addition to preventing loss of property from inside, surveillance cameras also prevent acts of theft and vandalism by outside individuals However, technology, improved mobile connectivity, apps, and cloud technologies has changed the security market and made it easy for anyone to set up a surveillance ecosystem with easy installation and constant round the clock, cloud monitoring. Plus, you can access footage from anywhere in the world via devices and apps – just in case you have to skip the country! The best cameras for SMBs Most good cameras have the much same functionality: excellent video and audio capabilities, remote access and programming, motion and sound detection, and the ability to capture still or video images and audio and save the data to the Cloud. But the burning question is, when you're trying to find a need in a haystack, what will work best for a small to medium sized business? A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours Now you can buy cameras that come packed with features such as integrated night vision, 1080p resolution, microSD card slot for local recording, two-way audio functionality as well as the latest latest 128bit encryption. They also have wide-angle lenses allowing users to see more of their office with a single camera, and some come with free, intelligent AI-Based motion detection. The AI gives users more choices on what is captured by the camera and when they should be alerted. Users can specify what types of motion they would like to detect, such as an intruder as opposed to a dog, an object crossing a defined boundary or into a specific area. They can also define multiple zones, alerting them immediately when movement is detected in particular areas. Easy installation is crucial These security cameras should also be easy enough to install and use that you don't need to fork out for expensive expert installation, and many can work with existing CCTV and CCTV DVR systems you may already have set-up. Many of the business security cameras are Wi-Fi enabled and come with their own apps, so you can view footage on your smartphone or tablet, no matter where you are in the world. It means you don't need to pay for a security team to watch the footage at all times (though if you can afford it, that won't hurt), and you can store your videos locally with an NVR on a HD, in the cloud with mydlink or do both with a hybrid NVR/cloud recorder. The apps use Rich Notifications which send a push notification with snapshot to the mobile device the moment activity is detected. Users can react immediately without the need to log into the app by accessing the camera’s live view or calling one of two pre-assigned contacts with a single tap. Any motion-triggered recordings can be saved in the cloud, or locally on a microSD card. Indoor, Outdoor or both? Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras The primary distinction between indoor and outdoor security cameras is the types of external factors each camera has to be able to withstand. While both types of cameras usually come in similar styles and with comparable features, outdoor cameras need to be able to contend with all types of weather and varying light conditions. Outdoor cameras are also more vulnerable to being tampered with, so they are typically made of more durable materials, like metal, and may be heavier or even housed in a casing in order to discourage easy removal. Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras. Both indoor and outdoor cameras utilise features like infrared, allowing for clear pictures in low light conditions and easy transitions when there is a sudden change in light-changing automatically from colour images in bright light to black and white when it gets darker. When doing your research, features to look out for include: Wide angle lens for optimum room view or full view of the front of your property Full HD 1080p at 30fps   ONVIF compatible - Open Network Video Interface Forum - The forum aims to standardize how IP products within the video surveillance industry communicate with each other. Night vision - look at length of the night vision - 5m is about right Your options will depend on your budget and specific needs, but the above features are a great start when you come to buy.

The COVID-19 pandemic has provided a double challenge to physical security systems integrators. For one thing, they have had to adapt their own businesses to survive and thrive during the pandemic. On the other hand, they have also been faced with new challenges to serve their customer’s changing needs. Global pandemic effects One integrator company, North American Video (NAV) took the now-familiar steps most companies confronted to adapt their business model to operations in a global pandemic – they suspended all non-essential travel and face-to-face meetings. At one point, NAV had a single employee in the New Jersey headquarters and another one in the Las Vegas office. The rest worked from home, with other offices opening as needed over the following weeks. Another integrator, Convergint Technologies, was able to adapt its approach to the pandemic, location by location, across the United States. The integrator benefitted from its leadership structure, with local managers in various regions who are autonomous and could react to what was happening in each region. Virtual workforce “We saw a dip in April and May, but since then, we have seen business pick back up,” said Mike Mathes, Executive Vice President, Convergint Technologies. The Business of Integration virtual conference sponsored by the Security Industry Association (SIA) “We already had tools and infrastructure deployed to support a virtual workforce. We had the software and the right equipment, and that has allowed us some flexibility to approach the repopulation of our offices in a gradual way.” The impact of COVID-19 on integrators and their customers was the main topic of discussion at a session on The Business of Integration at the Securing New Ground virtual conference sponsored by the Security Industry Association (SIA). Remote monitoring North American Video also benefitted from having technical personnel spread across the United States. By assigning work duties on the basis of geography, they could travel by car with less risk than air travel. They also increased their use of remote monitoring and support to avoid extra visits to customer sites. With 80% of the business in the gaming industry, North American Video saw a profound impact on their customers with the almost complete shutdown of casinos during the early days of the pandemic. Even though gaming was impacted particularly badly by the virus, NAV stayed engaged working on four or five large casino construction projects that continued throughout the shutdown. Revenue shortfalls State legislatures will approve more casinos to help plug the holes in their budgets Other casinos took advantage of empty facilities to make needed upgrades without worrying about disrupting casino operations. “A lot of our strong, long-term clients have sought to perform upgrades during the downtime, including needed service and maintenance,” said Jason Oakley, President and CEO, North American Video (NAV). “When gaming was closed, you were allowed in the facilities to work.” Oakley also sees long-term optimism for the casino business, which will offer a means for state and local governments to make up revenue shortfalls. “State legislatures will approve more casinos to help plug the holes in their budgets,” Oakley predicted. Demands for technology Oakley and NAV have seen an evolution in customer demands for technology in light of the pandemic. The trick is to differentiate between demand that is an immediate reaction versus technology trends that have more staying power.  Although customers were keen on purchasing thermal cameras, for example, NAV did the research and recommended against the use of the technology to some of their customers. Artificial Intelligence for social distancing The use of artificial intelligence (AI) for a variety of applications seems to have more staying power. “One area of interest at a high level is modification and repurposing of AI for face mask detection, social distancing and people tracing, including integration into existing cameras,” said Oakley. “If the hospitality industry comes to terms with the new normal with smaller restaurant capacities, there may be an opportunity to use AI for social distancing.” Contact tracing and visitor management technology Mathes of Convergint sees a massive change as customers move toward managed services, accelerating the change with new use cases. We have an entire group that focuses on new solutions and what customers are looking for" As offices seek to repopulate when the pandemic subsides, customers are looking for new uses of existing technologies, added Mathes. “We have an entire group that focuses on new solutions and what customers are looking for,” he said. “They need to understand who is in the building and where they go in the building. If we know someone was only in the cafeteria from 10 to 11 a.m., we can know who was in the cafeteria at that time.” Opportunity for vertical markets to move forward He predicts technologies for contact tracing and visitor management tracking who’s in the building and where will be around for a long time to come. "Various customers and vertical markets are looking at the slowdown differently," said Mathes. "For example, while airlines have slowed down, the view from the airport market is more long-term." “They have 15-year plans, and [the slowdown] is an opportunity to move forward. In the technology space, data centres are expanding. “We try to focus our resources on areas where the money is being spent,” said Mathes. “Our K-12 group has seen an 80% growth over 2019. The money is tied to bonds, so there hasn’t been a slowdown relative to revenue.” He said Convergint is cautiously optimist about 2021.”

J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands.  “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritise their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment. Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: performance minus Expectations equals Customer Satisfaction. “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups. The key to each group goes back to the equation above.  Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.

Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programmes are organised locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage.   Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Ability to record and retain video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. Today’s camera systems also provide information such as location, date and time that can help an investigation In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration of camera systems is voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential security camera Portland, Oregon, launched its CrimeReports camera registration programme in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam programme. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration programme. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy concerns and community feedback Many of the camera registration schemes have localised branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) programme of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) programme of New Braunfels, Texas; or the RockView programme of Rockville, Maryland. Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration programme for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law enforcement and crime prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighbourhood Watch programmes. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. The idea is based on willing participation of public citizens in helping law enforcement do their jobs By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the programme should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programmes, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighbourhood know that their security cameras are helping to fight local crime.

Genetec Inc., a globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions, has announced how commercial real estate provider, Westminster Property Ventures has made innovative use of a range of Genetec solutions to make each of its premises safe from COVID-19 virus spread for staff, tenants and visitors. Westminster Property Ventures’ buildings house critical businesses, such as international banks, law firms and consultancies who can be assured that amidst a global pandemic their offices remain highly secure and equipped for their return. Genetec Mission Control The newly introduced processes and technologies make smart use of Westminster Property Ventures’ existing video and access control infrastructure. For example, using the Genetec Mission Control collaborative decision management system, Westminster Property Ventures is collecting and qualifying data from thousands of sensors and security devices, before guiding security operators in their response to routine and unanticipated situations.  Among other current and critical capabilities, this helps ensure the seamless transition of out-of-hours monitoring between Westminster PV’s in-house security team and security provider, Wilson James’ monitoring centre, ensuring comprehensive levels of security at all times. “Our clientele continue to expect the highest level of security and service from us whether or not they are currently choosing to work inside our buildings,” said Andrew Forbes-Jones, Facilities Manager, Westminster Property Ventures, adding “We’re grateful to Genetec and Wilson James for keeping us at the forefront of innovation and compliance in all aspects of our security and operations.” Security Center Synergis access control system COVID-19 has created new challenges for Westminster Property Ventures’ security and operations teams in maintaining a secure and safe environment for both home and remote workers, as well as those still working inside the facilities. Using the Genetec Security Center Synergis access control system, Westminster Property Ventures is taking advantage of many COVID-19 specific features, developed over the last year, to help them directly address the challenges of the global pandemic. Synergis Proximity Report Westminster Property Ventures has deployed the Genetec’s ‘Synergis Proximity Report’ Along with the system’s new occupancy management capability, Westminster Property Ventures has deployed Genetec’s ‘Synergis Proximity Report’, first deployed at McCormick Place in Chicago, North America’s largest convention center that was repurposed as a COVID-19 field hospital in spring of 2020.  Drawing data from the Synergis access control system, the solution allows Westminster Property Ventures to quickly identify individuals visiting one of their buildings, who may have come in contact with someone known to have tested positive for COVID-19 infection.  Efficient protection against COVID-19 virus “I’m constantly impressed by the ability of our partners and end users to adapt quickly to changing requirements and bring the latest innovative solutions online to address them,” said Paul Dodds, Country Manager UK at Genetec, Inc. Paul adds, “Westminster Property Ventures’ rapid response to the challenges of the pandemic mirrors our own and validates our investments in technologies that can help make our workplaces safer, healthier and more secure.”

Johan Cruijff ArenA will utilise innovative video analytics to improve visitor flow, optimise parking utilisation and offer fans an anonymous way to provide feedback about the stadium experience, among other uses. The Security & Safety Things IoT platform for smart cameras will integrate into the ArenA’s operational software to provide key insights into stadium operations and ongoing health and safety measures, especially useful since the pandemic. The partnership will provide a potential model for other organisations looking to deploy technology solutions to safely reopen. IoT platform for smart cameras Security and Safety Things GmbH and the Johan Cruijff ArenA are partnering up and will deploy S&STs IoT platform for smart surveillance cameras to enhance overall fan experience, optimise ArenA operations and increase visitor security and privacy. The ArenA is home to AFC Ajax and the internationally renowned Amsterdam Innovation ArenA (AIA), a living lab established by the ArenA and the City of Amsterdam to enable development and testing of innovative stadium and smart city solutions. Security & Safety Things IoT platform S&ST IoT platform and network of cameras is integrated into the ArenA’s dashboard software The Security & Safety Things (S&ST) IoT platform and network of cameras is integrated into the ArenA’s dashboard software to provide information and analysis for safety and security as well optimisation of stadium operations and visitor engagement. “Every technology selected for our innovation environment is strategic because of the potential benefits not only to our ArenA, but to the City of Amsterdam and other stadiums and large event venues seeking technological solutions to help to re-open safely and operate their facility more intelligently,” said Sander van Stiphout, Director International, Johan Cruijff ArenA. Sander van Stiphout adds, “The unique flexibility of the Security & Safety Things approach enables us to simultaneously deploy COVID-19 health and safety analytics along with business optimisation tools and easily re-equip the cameras with other analytic applications as our needs change.” AI-enabled video analytic applications A series of smart cameras on the S&ST IoT platform are installed in key areas throughout the stadium. Using specialised, Artificial Intelligence-enabled video analytic applications from the S&ST Application Store that run directly on each camera, each device will provide the ArenA with valuable operational insights. When the stadium reopens, crowd detection analytics will monitor social distancing compliance and visitor flow around entrances and food or merchandise kiosks. License plate recognition cameras will assist with real-time occupancy monitoring for parking and traffic flow optimisation. Queue detection applications Queue detection applications can be employed to reduce visitor wait times by directing fans to less busy areas and by providing the insights required to optimise staffing levels at peak times. In one specific area, a camera also provides the ability for visitors to provide feedback about their stadium experience in an anonymous and contact-free way by detecting the visual of a ‘thumbs-up’ or ‘thumbs-down’ from a visitor, collecting only the rating without disrupting people flow. Smart camera platform We’re honoured to be joining the Johan Cruijff ArenA as an innovation partner" “The flexibility of our smart camera platform and the ArenA’s mission of innovation are very well matched to produce the intelligence necessary to address real world issues of privacy, health and safety but also new and creative ideas for stadium and event management,” said Hartmut Schaper, Chief Executive Officer (CEO), Security & Safety Things GmbH. Hartmut adds, “We’re honoured to be joining the Johan Cruijff ArenA as an innovation partner and to help them provide a seamless and safe visitor experience.” Smart surveillance camera system The camera system and how it is used complies with all European and Dutch privacy regulations. Furthermore, there are various advantages to this camera system, when it comes to privacy. These cameras are equipped with powerful processors that analyse the images directly on the camera, reducing the need for a constant video stream to be passed on to a central location, where it can be monitored or further processed. Instead, the cameras can be configured to send only the information about relevant events such as when a long queue is forming, groups of people gather too closely, or individuals are not wearing face coverings as required. Only then will respective images be passed along. This reduces the processing of visitors’ personal information to an absolute minimum as opposed to a traditional set-up where all footage is transmitted and centrally processed at all times.

The city of Arnhem has chosen Nedap to regulate vehicle flows and to provide a seamless vehicle access experience in its city centre. Due to the increase in the number of vehicles in the city centre, it was a challenge for Arnhem to ensure that the traffic flow runs smoothly and safely, to keep the historic and tourist centre accessible and livable. Vehicle identification solutions With the implementation of Nedap’s vehicle identification solutions, authorised vehicles and drivers can access the city in a safe and seamless way. The combination with Nedap’s MOOV City Access software ensures that vehicle access in the city centre easily can be regulated. The city of Arnhem wants to regulate vehicle access to the centre and ensure only authorised vehicles can enter The city of Arnhem is located in the east of the Netherlands. Because of the historical centre, cultural sights and a wide range of entertainment facilities, it is also an attractive city for tourists. To ensure that the city centre remains traffic and pedestrian friendly, the city of Arnhem wants to regulate vehicle access to the centre and ensure only authorised vehicles can enter. MOOV City Access platform By limiting traffic flows, the narrow streets in the historic centre of Arnhem turned into an attractive and safe public place for pedestrians and cyclists, creating a livable city. The city of Arnhem has chosen Nedap for its MOOV City Access platform combined with its advanced solutions for automatic vehicle identification, based on long-range RFID (Radiofrequency Identification) and ANPR (Automatic Number Plate Recognition) technology. Authorised vehicle access in specific zones The solution is supplied and installed by Nedap’s partner - ST&D. Nedap’s MOOV City Access platform is implemented to control vehicle access in specific zones. With this, Arnhem ensures that only authorised vehicles can enter these zones and only if they have permission to do so. With the implementation of RFID readers and ANPR cameras, vehicles can be identified from a long distance, ensuring automated and safe vehicle throughput. Nedap’s long-range RFID solution, TRANSIT will be used to ensure that local residents, emergency vehicles, licenced taxis and municipal services have easy access to the city centre, without compromising on safety. TRANSIT long-range RFID solution Authorised vehicles equipped with a RFID tag will have fast access at vehicle entrances TRANSIT is a proven technology that enables highly secure identification and tracking of vehicles and drivers, up to a distance of 10 metres. Authorised vehicles equipped with a RFID tag will have fast access at vehicle entrances, without the need to stop. The all-in-one licence plate camera, ANPR Lumo will grant access to vehicles based on their license plate number. Licence plate recognition is a perfect solution for specific user groups or situations, in which vehicles require access temporarily or incidentally to the city centre. For example, retail delivery trucks can be given access at pre-defined locations, assigned days and time zones, regulating vehicle access to the city by reason. Digitisation of city access “By choosing and implementing Nedap’s MOOV City Access platform in combination with Nedap’s licence plate recognition solution, we have taken a major step in the further digitisation of our city access in Arnhem,” said Hans ten Barge, Chain Director Parking at the Municipality of Arnhem. Nedap Identification Systems is a specialist in Automatic Vehicle Identification and Vehicle Access Control solutions, for over the past decades. Nedap has developed a unique portfolio of proven long-range RFID and ANPR solutions that enable seamless third-party system integration. Vehicles and drivers are identified automatically, securing a free-flow yet highly secure vehicle access experience. MOOV City Access is Nedap’s vehicle access control solution, specifically designed for regulating vehicle flows in inner cities. MOOV’s hardware and software are compatible with Nedap’s RFID readers and ANPR cameras. This complete solution ensures a livable and safe city.

Calipsa, a provider of deep-learning powered video analytics for false alarm reduction, announces that its false alarm filtering platform is being used by Richmond, British Columbia-based Radius Security. Radius Security is the security systems and monitoring branch of Vancouver Fire and Security and the first Canadian monitoring centre to adopt the cloud-based Calipsa technology. Calipsa’s false alarm reduction technology uses artificial intelligence with deep learning technology to filter out false alarms with a 99.5% accuracy rate. Recognising genuine alarms Calipsa’s technology recognises genuine alarms caused by human or vehicle movement, while filtering out notifications resulting from nuisance factors such as animals, lighting, weather or foliage. With our Redhanded Human Detection solution, our focus is on catching criminals in the act" Aleksei Bulavko, research, development and production manager at Radius Security, said the Calipsa technology would further enhance his company’s reputation as a top-tier monitoring station. “With our Redhanded Human Detection solution, our focus is on catching criminals in the act,” he said. “Calipsa enables us to do this at a greater capacity, meaning an even faster police response time for our customers.” False alarm filtering platform Brian Baker, vice president, Americas, Calipsa, said the false alarm filtering platform will enhance Radius Security operators' efficiency by enabling them to concentrate on genuine alarms. “Also, Calipsa’s cloud-based technology requires Radius Security to install no hardware devices,” he said. “Initial installation and future upgrades are quickly and remotely integrated with station operating software and customer cameras without incurring on-site installation costs.” Calipsa’s false alarm reduction software is easily scalable, making it ideal for any growing monitoring station and customer business. A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or repositioning.

One of the largest public train operators in the United Kingdom, Southeastern Rail Network, now relies on a smart video security solution from Bosch Security Systems to secure twelve train depots, including five unmanned locations, against theft and intrusion. The fully digital video surveillance system presents a significant upgrade to the British train operating company, which provides train services between London, Kent and parts of East Sussex and transports 6, 40,000 passengers each weekday on its 392 trains. Built-in Intelligent Video Analytics Powered by cameras featuring built-in Intelligent Video Analytics, the solution was installed and configured to the specific requirements at the train depots by Bosch integration partner, Taylor Technology Systems Ltd., over the course of six months. Video security system relies on machine learning algorithms to automatically sound alarms on security threats Fully operational at all twelve locations, the video security system relies on machine learning algorithms to automatically sound alarms on security threats, such as intruders and perimeter breaches. Beyond security applications, the system also tracks important metadata on the arrival times of trains, while also monitoring deliveries at the train depots, among other AI-assisted functions that it carries out. IP-based cameras with Starlight technology The cameras portfolio installed across the twelve depots replaces an analogue legacy solution with IP-based security cameras from the Flexidome, Dinion, and Autodome product lines of Bosch Security Systems. These smart cameras include Bosch’s Intelligent Video Analytics capabilities as a built-in feature, ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Because night-time security and surveillance is critical, especially at the five unmanned train depots on the network, the Bosch cameras rely on Starlight technology to provide full intelligent analytics at night and in low light levels. The Starlight technology supports colour filtering down to a light level of only 0.0077 lux, so as to deliver detailed monochrome images where other cameras show no image at all, and guard against intruders and unauthorised entry around the clock. Featuring digital ‘trip wire’ to counter false alarms Highly resilient against false alarms, the smart cameras can detect movement at the perimeters of the train depots using a digital ‘trip wire’. In case of a security breach, the system alerts Southeastern Rail Network’s watch personnel, who can view live camera footage, as well as recordings of incidents for heightened situational awareness and total perimeter security. Instead of relying on the pre-configured capabilities, such as vehicle tracking and more, security personnel can also use the built-in camera trainer function to ‘teach’ new functionality, such as detecting certain types of objects or situations. Remote video recordings storage with Divar recorders Recordings from the depots are safely stored and managed remotely with Divar recorders in encrypted format As an integral part of this end-to-end Bosch security solution, recordings from the depots are safely stored and managed remotely, using Divar all-in-one recorders in encrypted format. When looking at the bigger picture, the video security solution adopted by Southeastern Rail Network is part of an industry-wide evolution from cameras as mere video capturing devices to smart sensors capable of collecting rich metadata. Insights beyond security This metadata unlocks unique insights beyond security, including video analytics at the train depots that support applications such as monitoring deliveries to onsite buildings, providing access to personnel and logging the arrival and departure times of incoming trains. The system thereby not only ensures that all train depots remain fully guarded and protected 24/7 against criminal access, but also provides a data-based foundation to keep efficiency gains and cost savings on track in the long run.

An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations room was one of the key parts of the world’s first integrated defence system, which linked Fighter Command with Anti-Aircraft Command, Barrage Balloon Command, the Observer Corps, radar, and the intelligence services. The site is run by Hillingdon Council as a heritage attraction with a museum and a visitor centre. Fully integrated security solution DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Centre VMS DSSL Group completed a full analysis of the existing CCTV and intruder alarm systems, with the aim of creating a fully integrated security solution, to enhance the security around the site, reduce manned security costs, and speed up remote security and police response times. Using the existing wireless network also designed by them across the borough, DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Centre video management system (VMS), as well as Axis IP PA speakers externally. All cameras are viewable by management and the security team on site, and also from Hillingdon Council’s main CCTV control room. Surveillance cameras with smart analytics using AI External cameras are equipped with smart analytics using AI, to help secure the perimeter of the site. In 2018, a state-of-the-art wireless CCTV system consisting of more than 1,000 Dahua HD cameras, along with Dahua NVRs, XVRs and control and viewing equipment, was installed across the borough by DSSL Group. More recently, an additional 1,000 Dahua HD cameras have been added to the council's network making it 2,000 in total. In addition to the cameras, DSSL Group installed a Honeywell Galaxy 62-zone intruder alarm system which feeds back to a central monitoring station and is also integrated with the VMS. Dahua CCTV system installed Cllr Richard Lewis, Hillingdon Council’s Cabinet Member for Cultural Services, Culture and Heritage, said “The Battle of Britain Bunker is one of Hillingdon’s treasured heritage sites. It played a pivotal role in the Second World War, and it’s important that we keep it protected. Dahua CCTV system will help us to do that with their state-of-the-art system and high performing cameras.”

In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditisation is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?  

A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?

The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?