Healthcare security applications

Planning elderly care involves thinking about the long term. Building and managing residential homes with a sustainability ethos is increasingly important - to local governments and private providers. Security technology decisions can have an impact on whether they succeed. Tegs Äldrecenter in Umeå, Sweden, chose an access control solution from Tidomat including around 100 ASSA ABLOY Aperio locks wirelessly integrated with the system. Aperio locks are battery powered and operate without any connection to mains electricity. As well as enabling centre residents to move around in safety and convenience, Aperio helps the care facility reduce its daily energy consumption. “With Aperio we offer our customers energy savings and extended access control in one,” says Lennart Eriksson, Tidomat’s CEO. Access control report The World Green Building Council identifies energy efficiency as an essential feature in any “green building”. The appetite for investing in this and other sustainability-friendly improvements is growing. In one recent access control report, “findings suggest sustainability is now a major consideration when it comes to procurement.” Aperio wire-free locks are cost-effective to install and run more than traditional electronic door security" A survey for the recent Euromonitor publication “Rethinking Sustainability” identifies the focal points for these investments over the coming five years. Both “energy” and “sustainable sourcing” are high on the priority list. A recent benchmarking study estimates that choosing wireless over wired locking can reduce operating energy consumption, and therefore costs, by around 70%. Electronic door security “Battery-powered electronic locks with inbuilt RFID readers are a cost-effective way to upgrade existing access control and bring it to more doors,” says Lars Angelin, Business Development Manager for Wireless Locks at ASSA ABLOY Opening Solutions EMEA. “Our Aperio wire-free locks are much more cost-effective to install and run than traditional electronic door security.” Tegs’ energy-efficient Aperio installation is flexible and future-proofed. Because Aperio locks are modular and scalable on-demand, Umeå Social Services can bring more facilities into the same access management system whenever required at a later date. Wireless locks typically enjoy a longer lifetime, too: they can usually be moved if building spaces are reconfigured or doors are repositioned - unlike wired locks which are installed and cabled invasively. Maintenance requirements for wire-free locks are minimal: all they need is a new standard battery every 2 years (on average).

MOBOTIX AG proudly confirms that all MOBOTIX products and systems comply with the requirements of the United States National Defense Authorization Act (NDAA) and are 100% NDAA-compliant. The NDAA Section 889 contains a new set of guidelines that allow for increased protection against espionage and hacker attacks. In addition, there are named Chinese companies that produce components used for telecommunications purposes, (including security products) that will be no longer be acceptable. For clarification purposes, MOBOTIX does not use any SoC (System on Chip) or any other components that are capable of processing software from Chinese companies. 3-step self-certification process Furthermore, MOBOTIX products that are sourced from OEM partners (Original Equipment Manufacturers) are also 100% NDAA compliant. MOBOTIX has clearly demonstrated a defined 3-step self-certification process that our products and systems do not contain Chinese components. NDAA conformity letters have already been communicated to several US institutions as well as key integration partners who purchase and install MOBOTIX products. "MOBOTIX technology is not only a world leader from a quality perspective, but also from a data and cyber-security perspective. It has always been extremely important for us not to use components from risky suppliers to protect the security of our customers and partners through our own design." explains Hartmut Sprave, CTO of MOBOTIX AG. Even in times of globalisation, national security interests continue to dominate international trade policy. Individual countries and groups of countries control investments and establish rules for defence and security procurement. Compliance guidelines are designed to effectively identify and minimise risks along global supply chains. These guidelines reflect the real purpose and embedded integrity of the NDAA.

Dahua Technology, with its award winning deep learning algorithms, proudly releases WizMind – a portfolio of solutions composed of project-oriented products including IPC, NVR, PTZ, XVR, thermal and software platforms, delivering precise, reliable and comprehensive AI solutions to verticals including government, retail, energy, finance and transportation. WizMind's human-orientated solutions Powered by AI and deep learning algorithms, WizMind provides comprehensive human-oriented solutions including facial recognition, privacy protection, human video metadata, people counting and stereo analysis, enabling rapid and precise reaction. In addition, it provides more precise and effective AI search to locate targets, generating various human data for business analysis. According to IHS, the total market value of professional video surveillance equipment will grow to $27.2 million by 2023 To protect portrait data, WizMind provides outstanding privacy protection. Based on deep learning algorithms, WizMind supports real-time mosaic masking of the human face or body detected in the monitoring area, which is needed in courtroom scenarios and may be valuable to retailers which can optimise their business through intelligent analysis of customer flow, recorded without violating privacy or GDPR. WizMind based on vehicles WizMind boasts multiple vehicle-based AI solutions, such as ANPR and vehicle metadata, illegal parking which provide more attributes of vehicles for easy control, quick search and business analysis. It is widely used in urban areas, residential community entrances, parking lots and toll stations. By extracting and comparing plate numbers with databases, ANPR helps managers of parking lots and city roads improve vehicle management efficiency with functions like Blacklist Alarm and VIP Recognition. ANPR also supports vehicle tracking, which helps police efficiently locate vehicles according to the crosschecking result. ANPR is able to recognise plate numbers in over 58 countries. WizMind with thermal technology WizMind combines deep learning algorithms with thermal imaging technology to help users achieve ultra-long-distance monitoring in harsh environments, non-contact temperature monitoring and early fire prevention. The Dahua WizMind series is compatible with mainstream third party technology partners With an accuracy of 0.3 degrees Celcius and a speed that monitors three people per second, Dahua’s High Accuracy Body Temperature Monitoring Solution has been widely and successfully applied within transportation hubs, financial institutions, commercial complexes, schools and other places all over the world, joining the global efforts in pandemic prevention and control. WizMind Ecosystem Initiating openness and collaboration, the Dahua WizMind series is compatible with mainstream third party technology partners, such as Milestone, AxxonSoft, ISS and others. Furthermore, WizMind Ecosystem provides the DHOP and sufficient API for our technology partners, enabling them to combine real AI joint solutions to our common customers, and a series of marketing activities will be engaged with our ecosystem partners. Dahua WizMind, a high-end AI series, aims to serve demanding scenarios in many vertical industries. With the mission of “enabling a safer society and smarter living”, Dahua Technology will continue to focus on “innovation, quality and service” to serve its partners and customers around the world.

Chief executive Alex Carmichael is keen to reiterate that SSAIB is fully operational and continues to provide certification for over 1,800 registered firms and new firms looking to join during the current COVID-19 coronavirus pandemic. Due to the restrictions imposed by the UK government – relating to travel and social distancing – the leading UKAS-accredited certification body for the fire and security industries has embraced new technology to provide remote audits for certification, surveillance and re-certification, due to the pragmatic and positive approach to the pandemic adopted by the NPCC, BAFE, SIA and UKAS – as they apply to SSAIB’s certification schemes. Overcoming the challenges of COVID-19 An amendment to the ICT infrastructure, as required to support the new remote functions, has also allowed the SSAIB’s head office functions – including phone lines – to remain operational, but measures such as home working have been introduced to safeguard the health of all SSAIB staff. SSAIB is fully operational and continues to provide certification for over 1,800 registered firms The SSAIB CEO has overseen a widespread transformation to the organisation’s working practices in the last month or so, but is confident that these changes will allow SSAIB-registered firms and any potential new firms to enjoy the benefits of third-party certification during these unprecedented times. Alex stated: “As soon as it was first mentioned that this crisis could end up with a nationwide lockdown, we made sure to put procedures in place that would allow us to continue to support our registered firms, and the wider security and fire industries, at a time when we knew they’d need our support more than ever. “By continuing our operations, we are primarily seeking to support our existing clients while – at the same time – providing an opportunity to gain certification, for organisations seeking certification for the first time. “Certification auditing arrangements for each scheme differ and details of these arrangements will be provided to applicants as part of the application process. Arrangements for surveillance and re-certification audits also differ for each scheme and registered organisations will be made aware of these in advance of surveillance or re-certification audits becoming due. “The feedback we’ve had so far from those firms that have had remote audits has been excellent and has more than justified our decision to introduce them.” SSAIB set to stay proactive While it seems to have been a seamless transition for SSAIB to introduce home working for staff and fully remote audits, Alex conceded that he couldn’t rule out further changes but revealed that any change in circumstances would be managed in a “phased and managed manner". Alex continued: “These arrangements will remain in place for as long as financial constraints allow. It may be necessary to amend our services, particularly if the lockdown remains in place for a long time. “In the event of it becoming necessary to reduce the services we can offer, we will do so in a phased and managed manner to minimise the impact on the services we provide. However, should circumstances change, we will inform our registered firms of any new developments.”

Due to the escalating coronavirus pandemic (COVID-19), Messe Frankfurt New Era Business Media Ltd and ABEC Exhibitions and Conferences P Ltd, have decided that Secutech India will not take place in 2020. The decision is the result of travel restrictions and strict social distancing guidelines currently in place across India, and a lack of availability at the fair’s venue – the Bombay Exhibition Centre – during an appropriate time later this year. The fair will take place at the same location in Mumbai in May 2021. Stemming the spread of COVID-19 The Indian Government has taken extensive measures to stem the spread of COVID-19. Beginning from March 25, a 21-day nationwide lockdown was announced, effective until April 14. This has since been extended for another 19 days, effective until May 3. Strict social distancing regulations have been imposed, and all incoming and outgoing international and domestic flights have been suspended. With uncertainty and tight travel restrictions in place not only in India, but around the globe, pre-fair planning and preparations for Secutech India, originally scheduled from May 7 – 9, 2020, were severely hindered for the fair’s exhibitors and visitors. The decision to defer to 2021 Commenting on the cancellation, Ms Regina Tsai, General Manager of Messe Frankfurt New Era Business Media Ltd, said: “The evolving situation, including local and international travel restrictions as well as constantly changing public health guidelines made it impossible for the fair to be held as scheduled. Despite our best efforts, we have been unable to find a new available time slot at the fair’s venue to adequately serve the interests of our exhibitors in 2020. Because of this, we have taken the difficult decision to defer the fair until 2021.” Mr Manish Gandhi, COO, ABEC Exhibitions & Conferences P Ltd, further commented: “As members of an industry that prioritises safety and security, we are confident that the industry is in full support of our decision. We remain committed to supporting the business of our stakeholders wherever possible, and we look forward to welcoming the full fraternity for another productive few days of trade in 2021."

Motorola Solutions has agreed to acquire IndigoVision, a U.K.-based provider of end-to-end video security solutions. The boards of Motorola Solutions, its holding company and IndigoVision have reached an agreement on the terms of a recommended cash acquisition for approximately $37.2 million, representing a premium of approximately 116 percent based on the average share price over the most recent 12-month period. The acquisition will be funded by existing cash resources of Motorola Solutions and become final in May 2020. Motorola Solutions has a strong presence in the large and expanding area of video security since acquiring Avigilon in March 2018. Their product offerings include high-definition cameras, advanced video analytics, network video management hardware and software and access control solutions. IndigoVision is a developer of complete, end-to-end video security solutions from cameras to video recorders to body-worn cameras to security management software. Motorola Solutions says the IndigoVision range of products, global presence and customer base are "highly complementary" to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. "The access we will now have to Motorola Solutions' range of innovative technologies will create new opportunities for IndigoVision and enable us to bring an exciting proposition to the market that allows us to further deliver on our goal of delivering safety, security and business intelligence," says Pedro Vasco Simoes, Chief Executive Officer of IndigoVision. "We share IndigoVision's commitment to providing next-generation, end-to-end video security solutions that enhance safety, security and efficiency," says John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions.

If you’re a security or facilities manager, you may already be aware of the quiet revolution that’s taking place across businesses and organisations up and down the country. By the end of 2020, 20% of all ID and access control systems featured mobile capability, and this is set to increase by a further 34% over the next three years. There’s no doubt that using a smartphone or mobile device in place of traditional credential and access control is a growing trend that’s only been sped up by the pandemic. It’s true that many businesses are still very much focused on remote working, although many are now starting to implement new-and-improved strategies that are better suited to protect the workforce moving forward. Mobile ID systems As the next normal becomes clearer, businesses will be reviewing procedures such as access control, occupancy monitoring, reducing touch points and tracking visitors. Mobile ID systems are ideally suited to this task. But what are the key reasons for considering such a setup in 2021? But why is this new technology so well-suited to future-proof your physical access system, and why is it becoming so popular? Eradicating outdated legacy credentials Have you seen just how vulnerable outdated Proximity card technology can be? Low-frequency 125kHz cards can be cloned in a matter of seconds with the use of cheap, readily available tools. Despite their weaknesses, they are still used by a huge majority of businesses – big and small. All smartphones include two industry-standard features that make them perfect for operating a secure, contactless credential Replacing such a system with a mobile-enabled system is one of the best ways to increase security ten-fold. Thanks to a cloud-based infrastructure, mobile ID offers best-in-class security and cryptography. All smartphones include two industry-standard features that make them perfect for operating a secure, contactless credential. Bluetooth Smart and NFC (Near Field Communication) make them the best product to operate such a credential via a secure app. If you’re looking for best-in-class security in 2021, mobile access is most definitely the way forward. Removing touch points across the business Reducing touch points and the adoption of touchless facilities has become a key priority for businesses in the wake of COVID-19. Even as businesses start to return to the office and operate a home/office split, it will be imperative that unnecessary contact is kept to an absolute minimum between staff. The traditional issuance of identification and access control credentials can pose problems in this regard. Facility and security managers who are responsible for onboarding and processing ID have done the process face to face. Mobile access makes it possible to carry this process out without people coming into direct content. First, the security manager has access to a secure portal, allowing them to create, manage and edit credentials anywhere. They can upload and remotely transfer mobile ID and access control credentials directly to users’ smartphones over the air. Via the secure app, users can view and see their credentials and immediately begin using it for ID and access control by simply placing their smartphone over card readers. Enabling a more flexible way of working The way in which we work has changed for good. Even as people more people return to the office in 2021, a majority of businesses will be operating a home/office split indefinitely. This once again reinforces the need for a smarter, more adaptable onboarding system. Implementing mobile ID is the perfect way of doing this: over-the-air delivery of credentials and security data is now a given, helping businesses create the perfect balance between the home and the office. No longer do people have to come into the office for the onboarding process. Increasing convenience and user experience More often businesses are realising the value mobile ID can have for enhancing the work experience as well as security Ok, so mobile ID is the perfect way of increasing security and adapting workplaces to a post-COVID way of working. And we’ve not even touched on the most obvious advantage yet: Convenience. How many times have you forgotten your ID card? We’re sure it’s more times than you forget your smartphone. These powerful processors have become intertwined with the way we carry out tasks on a daily basis. They’re so vital that people will soon notice if they’ve forgotten it. From an employee’s perspective, mobile ID and access control is simple, convenient and extremely user-friendly. More and more businesses are realising the value mobile ID can have for enhancing the work experience as well as security. From the employer’s perspective, mobile ID means it’s easier for administrators to manage access and credentials. Future-proofing access control now will ensure that in the longer term, mobile ID is well worth the investment. The annual expenditure of printing ID cards and purchasing credentials can be vast, while reissuance costs can also quickly add up for larger organisations. These issues are a thing of the past for businesses using mobile ID. Mobile ID perfect tool for 2021 and beyond Until mobile ID, new and improved credentials’ main focus was on increasing security. Mobile ID not only delivers that, but it also provides a more convenient way of accessing the office in a way that’s perfectly suited to returning to the office in 2021. If there was ever a time to upgrade, now is the time. Summing up, mobile access is changing the way we access the office by: Eliminating weak links in security systems such as outdated legacy card technologies Eradicating the need for touch points across multiple areas of the workplace Enabling a smarter, more flexible approach to onboarding Increasing convenience – for both employers and employees.

For decades, cable theft has caused disruption to infrastructure across South Africa, and an issue that permeates the whole supply chain. Here, Ian Loudon, international sales and marketing manager at remote monitoring specialist Omniflex, explains how new cable-alarm technology is making life difficult for criminals and giving hope to businesses. In November 2020, Nasdaq reported that, “When South Africa shut large parts of its economy and transport network during its COVID-19 lockdown, organised, sometimes armed, gangs moved into its crumbling stations to steal the valuable copper from the lines. Now, more than two months after that lockdown ended, the commuter rail system, relied on by millions of commuters, is barely operational.” Private security firm Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa Despite this most recent incident, cable theft is not a new phenomenon to sweep South Africa. In 2001, SABC TV broadcast a story following two members of a private security firm working for Telkom, a major telecoms provider. In the segment, the two guards, working in Amanzimtoti on the south coast of KwaZulu-Natal, head out to investigate a nearby alarm that has been triggered. They reach a telecoms cabinet and discover that it has been compromised, with the copper cable cut and telephone handsets strewn across the ground. In the dark, they continue to search the area when one of the guards discovers the problem: 500 metres of copper wire has been ripped out. In their haste, the thieves have dropped their loot and fled. Widespread cable theft Had they managed to get away, they would have melted the cable to remove the plastic insulation and sold the copper to a local scrap dealer for around 900 Rand, about $50 US dollars. For the company whose infrastructure has been compromised, it may cost ten times that amount to replace and repair the critical infrastructure. The disappointing takeaway from this story is that two decades on from this incident the country still faces widespread cable theft, whether it’s copper cables from mines, pipelines, railways, telecoms or electrical utilities. In fact, the South African Chamber of Commerce and Industry estimates that cable theft costs the economy between R5–7 billion a year. The answer to the problem must go further than the existing measures used by companies. Detect power failure Most businesses already invest in CCTV, fences, barriers and even patrol guards, but this is not enough. Take the mining sector, for example. These sites can be vast, spanning dozens of kilometres - it’s simply not cost effective to install enough fences or employ enough guards or camera operators. As monitoring technology gets better, the company has seen site managers increasingly use cable alarms in recent years that detect when a power failure occurs. The idea is that, if one can detect a power failure, they can detect whether the cable has been cut The idea is that, if one can detect a power failure, they can detect whether the cable has been cut. The problem is though: how does one distinguish the difference between a situation where a cable has been cut intentionally and a genuine power outage? Power outages in South Africa are an ongoing problem, with the country contending with an energy deficit since late 2005, leading to around 6,000 MW of power cuts in 2019. Remote terminal units Eskom Holdings SOC Ltd., the company that generates around 95 per cent of South Africa’s power has already warned of further blackouts as the company works to carry out repairs to its power plants. According to a statement on the company’s website, “Eskom spends in the region of R2 billion a year replacing stolen copper cables." The result is that criminals take advantage of the gaps in power to steal cable, timing their robberies to coincide with the published load shedding schedules. The basic alarms used to detect power outage won’t recognise the theft because they register a false-positive during a power cut. By the time the power comes back on, the deed has been done and the criminals have gotten away with the cable. The good news is that recent breakthroughs in cable monitoring technology are helping tackle just this problem. New alarms on the market now combine sophisticated GSM-based monitoring systems that use battery powered remote terminal units. Legitimate supply chain Unlike the basic alarms that look for the presence or absence of power, these new systems monitor whether the cable circuit is in an open or closed state. In the event of a power outage, the unit continues to run on battery power and can detect if a cable has been cut, sending a priority SMS alert to the site manager immediately, giving them a fighting chance to prevent a robbery in progress. Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem Beyond the opportunistic theft carried out by petty criminals, the theft of copper cables forms a wider problem across the supply chain in South Africa. In recent years, the combination of unscrupulous scrap dealers, the alleged involvement of large scrap processing companies and lax penalties meant that much of the stolen copper ended up back in the legitimate supply chain. However, recent changes in the law have sought to take a tougher stance on copper theft. Alarm monitoring technology According to the Western Cape Government, “The Criminal Matters Amendment Act, regulates bail and imposes minimum offences for essential infrastructure-related offences." The act, which came into effect in 2018, recommends sentencing for cable theft, with the minimum sentence for first-time offenders being three years and for those who are involved in instigating or causing damage to infrastructure, the maximum sentence is thirty years. It seems to be working too. In January 2021, the South African reported that a Johannesburg man was sentenced to eight years behind bars for cable theft in Turffontein. While the longer-term outlook is a positive one for industry, the best advice for businesses seeking to alleviate the problem of cable theft in the immediate future is to invest in the latest cable-theft alarm monitoring technology to tackle the problem and make life difficult for criminals.

Since the start of the pandemic, almost a quarter of UK businesses have been forced to temporarily close, pause trading, or work remotely, with very little notice. Now nearing the 12th month of the crisis, the country is currently enduring its third national lockdown, with an unspecified timeframe. Most workers are being urged to remain at home and only venture out for essential travel. This means a huge number of premises across the board, from recreational venues such as theatres, pubs and leisure centres, to office buildings, and storage facilities, will remain empty. It’s likely that security has been scaled back, so many buildings could be vulnerable to attack for the foreseeable future. Just recently we’ve seen empty pubs in London targeted by opportunistic illegal rave organisers. Physical security strategy Even rural areas aren’t exempt from the problem, as burglars have reportedly targeted beauty salons, etc Even rural areas aren’t exempt from the problem, as burglars have reportedly targeted beauty salons, food stores and vehicle hire premises this winter. Vandalism and burglary remain very real threats, therefore it is vital that facilities managers and property owners ensure the physical security of these empty buildings is maintained to the highest standard to protect property and the assets within. Below we outline key considerations when evaluating a physical security strategy for an empty building. Assess the risk We would urge facilities managers and building owners to carry out regular, thorough checks of the building and the perimeter to assess any obvious factors which would elevate the risk of attack. This includes assessing the location. Is the crime rate high? How visible is the property? Are the contents of the property on show? How secure is the access or perimeter boundary? View the premises from a potential intruder’s perspective, and when you can’t be at the site in person, use photographs, notes and drawings to identify potential weaknesses. For example, there may be high security fencing at the front of the premises, but make sure it is not at risk of being compromised at the back. Conducting regular maintenance Retain and maintain quality Inspecting the fence line may seem obvious and straightforward, but it needs to be a deliberate, scheduled event Conducting regular maintenance is even more essential while premises are left empty, as it is much easier for any issues to appear and escalate undetected. We highly recommend regularly inspecting your fencing for disrepair or damage as this can affect the perimeter’s integrity. Alternatively, choosing high quality galvanised and preferably powder coated steel fencing with a 25-year guarantee will offer longer-lasting protection against rust and corrosion. Inspecting the fence line may seem obvious and straightforward, but it needs to be a deliberate, scheduled event. Take time to check the perimeter on both sides. As you inspect the fencing, keep an eye out for any attempted breaches and note if foliage, weather conditions, or topography changes have affected security integrity. Check all fixtures and fittings are in good working order, look for damage and corrosion, and clear all litter and debris away. Huge security risk Quality investments In a time when businesses are already stretched, it can be tempting to opt for quick, inexpensive fixes. However, poorly executed design or cheap, low quality products can lead to costly, long-term remediation or worse, significant loss to the business. Make wise, informed decisions and specify solutions based on your organisation’s security needs first and foremost. While generic steel palisade is a popular option, owing to its intimidating aesthetic, it is easily compromised. Steel palisade fencing has inherent weaknesses that undermine performance. Its wide pales can obstruct surveillance, while the bolted construction is a huge security risk. Simply removing or breaking the lower fixing on one or two pales would allow them to swing aside to give repeated access to the site without leaving an easily visible sign that the perimeter has been breached. It’s a false economy, as the initial lower price is offset by the costs and inconvenience incurred by regular repairs. Performance classification system The standard works via a performance classification system, and even considers the tools that an intruder may use Specifying a higher quality product that’s fit for purpose makes more sense both in the short and long term, and it adds little to the original cost. Fortunately, there are a number of security accreditations that facilities managers and building owners can refer to when specifying security measures at their site, helping them choose effective solutions to combat the risks the property faces. Proven performance Certifications and approvals, such as The Loss Prevention Certification Board’s (LPCB) LPS 1175 and the British Standards Institution’s (BSI) PAS, prove a product has been thoroughly tested to a specific standard. They prove the strength and durability of the item in multiple different situations. It is worth noting also that investing in effective perimeter protection can actually deliver a positive return by reducing the incidence of burglary and vandalism, and their associated costs. The technical evaluation work carried out by LPCB is extremely thorough. The product is subjected to rigorous quality audit processes, to certify the security products tested by BRE deliver verified levels of protection. All LPS 1175 rated products are vigorously tested before receiving an accreditation. The standard works via a performance classification system, and even considers the tools that an intruder may use. Intrusion detection system Our law enforcement teams are stretched to capacity and coping with reduced workforces due to illness By predicting a likely toolset, specifiers can construct multiple defensive layers to maximise how much time a facility has to respond to an attack. Different levels of security are crucial for the ‘5D defence’ concept, whereby a quintet of security assets work together to prevent access to your site, resulting in a strategy that will: Deter, Detect, Deny, Delay and Defend unwanted access from intruders. 360° security There is no single solution when it comes to securing a building. Every situation must be considered on an individual basis, starting with a full risk assessment. We recommend an integrated approach where appropriate. Along with a secure perimeter, this might also include effective lighting in shaded areas and at doors, gates, and vulnerable windows, Perimeter Intrusion Detection Systems (PIDS) and well-placed CCTV. These measures can hinder entry and escape, or increase the chance of discovery and detection. Domestic burglaries While domestic burglaries have become less attractive as many of our homes are now occupied around the clock, commercial properties have become increasingly more vulnerable. Our law enforcement teams are stretched to capacity and coping with reduced workforces due to isolating and illness. Therefore it has never been so important for building owners and facilities managers to assess the properties they’re responsible for to ensure they’re protected effectively in the event of an attack.

Convergint Technologies’ rapid growth has come through a combination of organic growth and acquisitions — they have acquired 35 companies since 2014. Growth has been a focus since day one when the founders started the systems integration company with 10 colleagues in a basement. Today, the diverse company includes more than 5,000 employees globally. As technology has advanced and business practices have evolved, Convergint’s core values and beliefs have guided their path forward.  Customer-centric approach Convergint’s culture is a critical aspect of the company, from the executive level to frontline colleagues. “It is essential that the companies we look to acquire and develop partnerships with directly align with our people-first, customer-centric, inclusive culture centered on colleagues and customers,” says Mike Mathes, Executive Vice President, Convergint Technologies. “This approach has allowed us to maintain and grow our number of colleagues across our acquisitions and enables us to continue being our customers’ best service provider.” Integration practices Many practices have to be form-fitted to each individual acquisition A simple but important consideration as Convergint grows through acquisitions is: No two companies are the same. While some integration practices can be standardised across the company, many practices have to be form-fitted to each individual acquisition, says Mathes. “Our objective is not to come in and immediately implement change. We want to build on what has already been successful within the local market and share our learned experiences. There is plenty we can learn from each other and create a much better organisation.” Mathes says that Convergint’s view of a successful acquisition is that 1+1=3. “The end result is always much more impactful than what we anticipated,” he says. “Every acquisition brings with it an experienced leadership team, dedicated and skilled colleagues, vertical market and technological expertise. Most acquisitions are in geographies where we do not already operate, so with every acquisition, we increase our capability to serve our customers much better.” Also, the network of Global Convergint Technology Centres (CTCs) helps expand clientele, and the Convergint Development Centre (CDC) offers new support capabilities allowing acquisitions to grow at a very high rate. Expanding service Are there more acquisitions to come? Mathes says Convergint is always open to further expanding its footprint across the globe, improving its ability to service customers, deepening their technical expertise, and continuing to expand service offerings across the current and new vertical markets. However, the current focus remains on several key factors: service to colleagues, customers, and communities. “While obviously, acquisitions fuel our growth, the addition of these organisations to Convergint has really improved our ability to service clients on a global basis,” says Mathes. Acquiring ICD Security Solutions in Asia, for example, made Convergint a pioneer in that market for U.S.-based multi-national companies. Meeting customers demand “Convergint does not weigh market conditions when making an acquisition decision,” says Mathes. Rather, they are primarily focused on meeting or exceeding their customer’s needs on a local to a global level. They see acquisitions as a potential way to extend their geographic reach so they can be closer to customers. An acquisition might also expand technological or vertical market expertise. “The end goal is for us to enhance our service capabilities by attracting and retaining talented colleagues and leaders to better service our customers,” says Mathes. Enhancing and expanding services Convergint identifies how to leverage the expertise to further enhance and expand current service options “Economies of scale” have not been a consideration. They have never sought to acquire companies and restructure them in the process, for example. Rather, each company brings forth a unique skillset, is carefully vetted by the executive team, and provides purpose in the company's mission and vision for the future.” “Frontline colleagues are Convergint’s most valuable assets,” says Mathes. Rather than restructuring and eliminating skilled, knowledgeable colleagues, Convergint identifies how they can leverage the expertise to further enhance and expand current service options for customers. “Our colleagues and their skill sets are our competitive advantage—they remain an essential element to our success,” says Mathes. Demand for integrator services “We continue to experience a growing demand for innovative solutions across electronic security, fire alarm, and life safety,” says Mathes. “As companies innovate further and rely on technologies such as artificial intelligence, cybersecurity, IoT, and cloud solutions, we expect to see an increased demand for integrator services. Our customers demand a local service provider who is responsive and can meet their needs, which is why Convergint aims to be its customers’ best service provider.” This year, Convergint is celebrating its 20th anniversary. In 2021, they will continue to focus on the same critical components that have dominated since day one taking care of colleagues, customers, and the communities where they operate.

An impact of the COVID-19 pandemic has been to accelerate change. In 2020, the security industry was among many others that sought to adapt to shifting norms. In the process, we grabbed onto new opportunities for change and, in many cases, re-evaluated how we have done business for decades. If necessity is the mother of invention, perhaps crisis is the mother of acceleration. This article will reflect on how these themes impacted the physical security industry in 2020, based on content we published throughout the year, and with links back to the original articles. Sensitive data leakage Since the lockdown came into effect, organisations globally have undergone years' worth of transformations in a matter of months. Whether it has been to transition their operations online or moving their IT infrastructure to the cloud, there’s no denying that the face of business has changed permanently, experiencing a seismic shift, both operationally and culturally. As we enter the ‘next normal’ there remains a great deal of uncertainty around what the next 12 months holds and how organisations can navigate turbulence in the face of a possible recession. One of the most notable and widely reported trends has been the switch to remote methods of work, or home working. With so many employees logging on from residential networks, through personal devices that may be more easily compromised, the overall attack surface has greatly increased, raising the risk of potential corporate and sensitive data leakage in their new home office settings. Security and data protection are larger issues than ever. Good cybersecurity hygiene Criminals will use the crisis to scam people for money, account information and more" With a majority of the world working from home, businesses had to respond to this changing landscape. While it used to be that in-person networking events and sales pitches secured new projects or opportunities, the current landscape pushes businesses to be more creative in how they reach their customers. For example, with ISC West being postponed, many companies have turned to online resources to share new product demonstrations and other company news. Others are hosting webinars as a way to discuss the current climate and what it means for the industry. Without the proper precautions, working from home could become a cybersecurity nightmare, says Purdue University professor Marcus Rogers. “Criminals will use the crisis to scam people for money, account information and more,” he says. “With more people working from home, people need to make sure they are practicing good cybersecurity hygiene, just like they would at work. There is also a big risk that infrastructures will become overwhelmed, resulting in communication outages, both internet and cell.” Work-life balance In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. There are many benefits of working remotely with productivity right up the top of the list There are many benefits of working remotely with productivity right up the top of the list. By reducing the unproductive time spent commuting and travelling to meetings, we are able to get much more done in a day. Add to this the reduction in stress and improved work-life balance and it makes for an impressive formula of happier, healthier and more motivated colleagues. And it’s still easy to measure results no matter where someone is working. Video conferencing platforms Trade shows have always been a basic element of how the security industry does business - until the year 2020, that is. This year has seen the total collapse of the trade show model as a means of bringing buyers and sellers face to face. The COVID-19 pandemic has effectively made the idea of a large trade show out of the question. The good news is that the industry has adapted well without the shows. A series of ‘on-line shows’ has emerged, driven by the business world’s increasing dependence on Zoom and other video conferencing platforms. The fact is, 2020 has provided plenty of opportunities for sellers to connect with buyers. Some of these sessions have been incredibly informative – and conveniently accessible from the comfort of a home office. Online training courses Online training has grown in popularity this year, and the change may become permanent Online training has grown in popularity this year, and the change may become permanent. “We have seen unprecedented international demand for our portfolio of online training courses ranging from small installation companies to the largest organisations, across a wide range of sectors,” says Jerry Alfandari, Group Marketing Manager of Linx International Group, a UK training firm. “More than ever, businesses are looking to ensure they have the skills in-house to coordinate their response to the changing situation. Individuals are also taking this time to upskill themselves for when we return to ‘normal’ by bringing something with them they didn’t have before. Perhaps unsurprisingly, people are still seeking to better themselves for what will be, eventually, a competitive market.” Virtual trade show ‘Crisis and the Everyday’ was part of Genetec’s Connect’DX virtual trade show last spring. The virtual conversation – emphasising both in form and content the topsy-turvy state of the world – included interesting insights on the current pandemic and its near- and long-term impact on the industry. In the middle of this pandemic, there is an opportunity to help security reinvent itself “In the middle of this pandemic, there is an opportunity to help security reinvent itself,” said Brad Brekke, Principal, The Brekke Group, one of the panelists. “Amid the business disruption, we should ask ‘what’s the new playbook?’ It’s an opportunity for security to look at ourselves now and look at a business plan of what the future might look like. We need to align with the business model of the corporation and define our role more around business and not so much around security.” Cloud-based platform As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimise impact on our partners,” says Anne Ferguson, VP of Marketing at Alarm.com. The Customer Operations and Reseller Education (CORE) team has operated without interruption to provide support to partners. Sales teams are utilising webinars and training resources to inform and educate partners about the latest products, tools, and solutions. Alarm.com’s partner tools are essential for remote installations and support of partner accounts.

Consolidation continued in the physical security marketplace in the turbulent year 2020. There were several mega-deals in addition to shuffling among small and medium-sized companies. Here is a sampling of M&A from this year, compiled from our archive of company news. With the changing economic climate, how much more is ahead in 2021? Stay tuned. Wesco merges with Anixter WESCO International, Inc., a provider of business-to-business (B2B) distribution, logistics services and supply chain solutions, announced it completed its merger with Anixter International Inc., creating a premier, global B2B distribution and supply chain solutions company. Anixter becomes a wholly owned subsidiary of WESCO International. ACRE acquires Razberi ACRE acquired Razberi Technologies, Farmers Branch, Texas, and the product line of intelligent video appliances, automated security software and health monitoring software will be added to and sold under the ComNet brand and portfolio of products. ComNet will now be selling Razberi products through its established channels. Motorola acquires IndigoVision Among the benefits is enhanced geographical reach across a wider customer base Motorola Solutions says the IndigoVision range of products, global presence and customer base are ‘highly complementary’ to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. Motorola acquires Pelco “Pelco’s track record of innovation, internationally recognised brand, global channel and customer installed base enable us to further expand our global footprint with enterprise and public safety customers,” said Greg Brown, Motorola Solutions’ Chairman and CEO, about the iconic brand. Johnson Controls swallows Qolsys Qolsys Inc., residential and commercial security and smart-home manufacturer, enhances Johnson Controls global innovation platform, delivering next generation security and smart building solutions. JCI had already owned a majority stake in the company since 2014. ADT and Google Home partnership The partnership will combine Nest’s award-winning hardware and services, powered by Google’s machine learning technology, with ADT’s installation, service and professional monitoring network to create a more helpful smart home and integrated experience for customers across the United States. Upon the closing of Google’s equity investment in ADT, Google will own 6.6% of ADT’s outstanding aggregate common equity. Securitas acquires STANLEY in Five Countries The acquisition is aligned with Securitas’ ambition to double the size of its security solutions Securitas acquired STANLEY Security’s electronic security businesses in Germany, Portugal, Switzerland, Singapore and India. The acquisition is aligned with Securitas’ ambition to double the size of its security solutions and electronic security business and expands Securitas’ electronic security footprint and capabilities. Allied Universal to Buy G4S Ending the year on a high note, the boards of directors managing Allied Universal and G4S reached an agreement on the terms of a recommended cash offer. The deal brings to a close a six-month bidding war for G4S. The combined business is expected to generate approximately $18 billion in annual revenues with a global workforce of more than 750,000 people in 85 countries. Quantum acquires Western Digital business line Quantum Corporation entered into an agreement with Western Digital Technologies, Inc., a subsidiary of Western Digital Corp., to acquire its ActiveScale object storage business. The acquisition demonstrates Quantum’s commitment to innovation and growth, extending the company’s leadership role in storing and managing video and unstructured data using a software-defined approach. AVA/Vaion/Jazz Networks Ava, a unified security company, announced the completion of the merger between Jazz Networks, renowned cyber security insider threat detection and response firm; and Vaion, an end-to-end video security solutions provider. Ava is now positioned to deliver unified cyber and physical security solutions to organisations worldwide.

Resilience and efficiency have become watchwords for the public institutions, before, during and after the ongoing health crisis. In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a technology the key is familiar and proven, user-friendly and dependable. It can also be inflexible and time-consuming to manage. The security challenges of delivering public services do not stand still, but standard mechanical keys cannot move with oneself. Filtering access intelligently and dynamically has become part of security’s job description. Yet there is no need to dispose of the key altogether. One can adapt it, rather than throw it out. Intelligent, programmable keys combine the powerful features of electronic access control with the convenience of a mechanical key. They are keys, familiar and user-friendly… but evolved. When the key has a brain, one can do more with less. These efficiencies are critical in a world where demands on the public institutions are at levels not seen in generations. Cut workload and solve the problem of lost keys One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys" Lost keys present mechanical security with its most intractable problem. When a key goes missing, time and budget are expended to remedy the situation. Extensive rekeying and reissuing to relevant keyholders are complex and expensive. Programmable keys, however, solve the problem quickly. The French town of Villiers-le-Bel, north of Paris, faced these familiar key management challenges. Each person in their Municipal Technical Centre carried approximately 40 physical keys. If one was lost or stolen, all compromised cylinders had to be changed. To prevent unauthorised access, all the keys had to be replaced, too, at great expense. Key duplication costs were mounting. “One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the town’s Municipal Technical Centre. To fix this expensive lost key problem, Villiers-le-Bel city administrators chose to combine trusted mechanical security with new electromechanical key-operated locking, all managed within the same flexible, wireless access control system. Now lost or stolen electronic keys are cancelled instantly using secure cloud software which works inside a standard browser, no software installation required. Administrators can program access rights for any key, padlock or cylinder. They filtre access to specific sites and doors according to the precise requirements of every municipal employee. Keep residents safe in their homes In Aalborg, Denmark, around 3,000 citizens in home care have programmable locking cylinders installed at their front door. This replaces a cumbersome mechanical master-key system. Aalborg’s installation was tailored to meet the needs of this vulnerable group of city residents. Certified technicians simply replaced each old cylinder with a programmable cylinder If a home care resident loses their key, its access rights can be deleted from the system without the need for a lock replacement — keeping the keyholder’s home safe and saving the city time and money on rekeying. Managing Aalborg’s system is straightforward. Lock installation was quick and easy: certified technicians simply replaced each old cylinder with a programmable cylinder — with no wiring and no major alterations to the door. Aalborg’s fire brigade quickly took over the maintenance process. Brigade staff now grant or revoke access, and tailor permissions for different users or locations according to defined needs. In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building. To speed up emergency response times and improve firefighter safety, the local service fitted houses with secure façade key cabinets.More rapid response means a better chance to prevent a fire spreading Property keys are stored inside the cabinets, so authorised firefighters get rapid building access if there is a fire. When the emergency call comes, firefighters update their individual, programmable key at the station or while on the move, using a remote key updater kept in the fire engine. There’s no longer any need for fire stations to hold multiple sets of keys or for off-site firefighters to divert to the station to collect the right key. More rapid response means a better chance to prevent a fire spreading. Safety is improved for everyone, Skellefteå residents at home and firefighters at work. Clear workflow bottlenecks in public housing With crime against empty properties on the rise, public authorities in the English city of Rotherham aimed to minimise the time a council house stands vacant. However, workers from multiple departments require access to prepare a property for a new tenant. Passing keys securely between all relevant staff members was a major cause of delay. Security managers issue the precise permissions which every staff member needs At Rotherham Metropolitan Borough Council (RMBC), intelligent key technology helped streamline these workflows, upgrading security and saving money at the same time. RMBC identified physical key handover as a major bottleneck in their workflow. They needed a solution to speed up the process. Now, each relevant RMBC staff member is issued with their own programmable key. Using simple online software, security managers issue the precise permissions which every staff member needs. The access rights of any key can be amended or revoked at any time. Physical handover of mechanical keys, and the time and money spent coordinating this process, has been eliminated. Preserve the fabric of historic buildings, and the design integrity of new spaces Building type can make a big difference to the access control one chooses. Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control. Here, wireless electronic cylinders which simply replace existing mechanical locks solve the problem, preserving doors which may be centuries old. Intelligent key security is hardly noticeable for the library’s many visitors The issue of aesthetics also affects modern public spaces, albeit differently. In Stuttgart, innovative design was a key element of the city’s new library building. Door security should be discreet and not disrupt the vision of Korean architect, Eun Young Yi. This was the first public building in Stuttgart’s Europaviertel, a unique creation with a double façade with glass bricks, a brightly lit atrium four storeys high, and public entrances on all four sides. Almost as soon as it opened, the building was declared an architectural icon — “instantly one of the world’s most beautiful libraries.” Intelligent key security is hardly noticeable for the library’s many visitors, yet critical for protecting Stuttgart’s precious public heritage Save time and money managing keys for a mobile workforce Many public services involve managing and directing a mobile or contractor workforce. Mileage expense mounts up when workers must return to base to collect keys or update their access rights. With a Bluetooth-powered solution, everyone carries their own programmable key Mobile workers use more fuel and increase a carbon footprint. One makes a business more sustainable quickly if one reduces the mileage one travels. Reducing miles while maintaining security is not easy, if one relies on mechanical keys to secure remote or dispersed sites. Bluetooth-enabled intelligent keys eliminate the need for workers to return to headquarters to collect or return a mechanical key. With a Bluetooth-powered solution, everyone carries their own programmable key and keeps its access rights up to date on the move, simply by making an encrypted connection to a secure smartphone app — meaning fewer miles driven and less money wasted on unnecessary fuel. One technology powers all the solutions All the installations referenced above — and many, many more across the full spectrum of public services — run on the same technology: CLIQ® from ASSA ABLOY. CLIQ combines electronic and mechanical security in a range of wireless cylinder applications, including a full range of mechatronic and electronic cylinders and padlocks. CLIQ locks are installed without wires: every cylinder’s power is supplied by a battery inside the CLIQ key. These keys are physically identical and programmable by a system administrator using a desktop updater; by keyholders with a portable programmer; or in the case of CLIQ Connect Bluetooth-enabled keys, via an encrypted connection to a secure smartphone app, minimising both wasted journeys and unnecessary social contact between workers and office staff. Intuitive software makes it simple to manage access rights, enable and disable keys and customise access schedules, on site or on the go. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ

ARST is a public transportation company in Cagliari, Italy. The company operates a massive fleet of about 800 public buses throughout the island of Sardinia. During the vehicle modernisation process, the company decided to deploy new centralised CCTV systems to enhance the security level of passengers and drivers. Challenges First of all, the low-definition images captured by the original surveillance equipment cannot meet the company’s advanced monitoring needs. Second, the bus driver could not achieve point-to-point communication with the command centre in real-time. In addition, in case of an accident, there was no emergency button on the bus before to report the emergency to the command centre. Solution To help ARST revamp its bus security system, a customised Dahua mobile solution consisting of more than 3,000 cameras and 750 MXVRs, Panic Buttons, DSS integrated platform as well as other accessories was employed. The data collected from the front-end cameras are integrated in the control room via DSS4004, where emergency calls, geo-localisation of vehicles and statistics can be managed. Video recorder MXVR6212 supports real-time vehicle location tracking and monitoring, GPS and video can be uploaded via a wireless network Each bus is equipped with a Penta-hybrid video recorder MXVR6212, 4, 6 or 8 HAC-HDBW2241F cameras and panic buttons. The main features of the systems are data encryption, people counting, hot spot, router 3G/4G, dynamic management of the LCD monitor on board and geo-localisation via the DSS app. As the first mobile XVR adopting HDCVI/AHD/TVI/CVBS/IP signals, MXVR6212 can achieve 1080P high-definition real-time recording. It supports real-time vehicle location tracking and monitoring, and all information such as GPS and video can be uploaded via a wireless network – 3G/4G/WIFI. In addition, the device can also support the connection of various accessories, such as card readers, fuel sensors, and emergency buttons. Furthermore, it has passed EN50155/ISO16750 to meet the requirements for mobile use. Other than the city bus, this device can be used in various applications, such as school buses, taxis, police cars, trains, trucks, etc. Mobile camera The 2MP HAC-HDBW2241F-M-A mobile camera is designed with a shock-proof compact case, which makes it convenient to be installed and adaptable to various applications. Boasting the strengths of the Dahua self-developed HDCVI technology, the camera offers high-quality images and ensures real-time transmission. Also, it adopts a high-performance sensor to provide incomparable performance even under extreme lowlight environment. The Starlight feature allows capturing of more details and recognising accurate colours at night or in scenes with limited illumination. DSS platform At the control room, Dahua DSS platform was utilised to control and manage the mobile devices deployed on the bus. It displays real-time location, speed, direction of mobile device, playback device’s history location, and supports alarm for over-speeding, entering and leaving the E-FENCE. Aside from central management, the Business Intelligence feature of Dahua DSS platform also allows the user to export Heat Map reports and people counting statistics, helping operator companies to optimise the driving route to generate more profit. Benefits With upgraded Dahua system, the command centre can communicate with every single vehicle of ARST Bus Company in real-time, enabling them to deliver instructions to the driver, allowing the driver to report immediately to the command centre in case of an emergency through the panic button, and ensuring the safety of passengers and drivers. The Dahua mobile solution with high-definition monitoring performance reduces theft and robbery on buses and enables bus companies to collect accurate information about traffic flows and automatically download data to assist efficient and profitable operations. The Dahua mobile solution mounted onboard has been proven to be highly efficient and reliable, which were also applied in two other Italian bus companies: AMAT Bus Company in Taranto and AMTAB Bus Company in Bari.

Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations.  Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence  While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”

Bluebird House is a specialist UK inpatient facility, providing treatment and care for young people with complex mental health problems which mean they pose a risk to themselves or others. Run by Southern Health NHS Foundation Trust, the centre also houses adolescents detained under the Mental Health Act, so the highest standards of care, protection and security are required. As part of a wider review of security and safety across the trust, Bluebird House was earmarked for a comprehensive video surveillance upgrade and IDIS technology was chosen as the best-fit for this major project. Providing comprehensive coverage All IDIS equipment uses true plug-and-play set up, which minimises disruption and disturbance to patients Galeco engineers installed 110 IDIS 12MP Super Fisheye cameras in communal and therapeutic areas inside the facility and over 40 bullets and 13 PTZ cameras cover the exterior. All the cameras are connected to six 32-channel NVRs and managed via IDIS Center video management software (VMS). All IDIS equipment uses true plug-and-play set up, which minimises disruption and disturbance to patients, while protection against gaps in footage is provided by IDIS Smart Failover ensuring 24/7 continued recording even during network instability or drop-out. Implemented across three secure wards and two high care units, the 12MP IR Super Fisheyes provide comprehensive coverage much more affordably than two or more fixed lens cameras. Advanced IDIS video capture technology delivers complete high-definition scene coverage in all lighting conditions and allows staff to de-warp in live view as well as playback. Automatic object detection The 5MP bullet cameras, deployed around the building exteriors provide coverage of gardens, courtyards and car parks. IR LED that allows night-time image capture at distances up to 30m and includes intelligent functions such as active tampering alarms and trip zones and will notify the security team to any breach. Each camera is set to perform virtual guard tours at specific times throughout the day and night IDIS 31x Zoom IR PTZ cameras are installed along the perimeter to provide clear night-time image capture at distances up to 200m. Each camera is set to perform virtual guard tours at specific times throughout the day and night. Featuring automatic object detection, the cameras recognise and automatically track objects, people or cars capturing useful footage and alert operators of any suspicious activity. To meet patient privacy requirements, access to live and recorded footage, is limited to staff according to their ward and role. Access to advanced features and functionality Staff can only view and review footage from their area of responsibility at designated monitoring stations using specialist IDIS monitors designed for high-performance surveillance operations. To meet future requirements, the new IDIS solution can be linked to the trust’s local area networks (LANs) without increasing cyber- security concerns, thanks to IDIS’s use of proprietary software which is inherently resilient. The totally cost-free IDIS Center video management software (VMS) gives security managers and senior staff a complete overview of the entire site from a 24/7 manned and centralised control room. Using the intuitive IDIS Center interface, operators have complete command and control of each camera and access to advanced features and functionality to ensure the secure and smooth day-to-day running of the site. Authorised monitoring and access of footage IDIS technology made this easy, and it was also the quickest and least disruptive to install Video surveillance is a key resource for clinicians, Sr. managers and security staff at Bluebird House as they need to work closely together to deal with incidents and reduce risks of harm. Improved video coverage was needed as it would allow ongoing review of care standards and full investigation of any alleged incidents. Patient privacy is also of paramount importance, so specialist integrator Galeco Communications was selected to implement a solution that would allow authorised monitoring and access of footage for specific rooms and wards. IDIS technology made this easy, and it was also the quickest and least disruptive to install, the most secure against cyber-attacks - in compliance with NHS requirements – and yet would deliver the lowest total cost of ownership (TCO). Ensuring better safety and security Replacing the centre’s ageing camera system, the IDIS solution would give complete coverage of corridors, wards and other high-risk areas in all lighting conditions. The IDIS solution has improved security, safety and care at Bluebird House by providing a complete video record of events. Exterior cameras ensure better safety and security in outdoor communal areas Footage from the 12MP Super Fisheye cameras give a full 360 view without any blind spots with a choice of 6 view modes and crucially provides staff with the ability to de-warp footage retrospectively. Now, if incidents need to be investigated it’s a simple task to retrieve video and provide any high-definition evidence required. Exterior cameras ensure better safety and security in outdoor communal areas, while security operators can quickly detect and respond to any suspicious activity on the perimeter. Access and review recordings "A key benefit for us is that this new system is so easy to use, and particularly for our clinical staff who can now access and review recordings to help them improve patient care. This video technology gives us extra confidence that our patients and staff are safe and protected” said Tracey Edwards, Head of Security at Southern Health NHS Trust. With minimal disruption, and working in this sensitive location, Galeco engineers were able to replace an outdated system with an affordable, high-performance, cybersecure solution that is easy to maintain and operate without any ongoing license fees.

Evelina London Children's Hospital has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. The DUOX 2 wire system functions perfectly using most types of cable Time and date stamping of visitors Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires system with aesthetically pleasing profiles and user-friendly features and functionality, the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.

In all medical settings, people are coming and going all day. Therapists leave their personal belongings in changing rooms, patients want privacy in consulting rooms, open or unlocked doors can be an invitation to opportunists. Yet keeping track of mechanical keys can be a tiresome task for a small practice. There is a solution: the Code Handle PIN lock from ASSA ABLOY. In Irun, in Spain’s Basque country, Fylab sought easy electronic door security for their consulting rooms. These rooms house expensive specialist equipment for the various therapeutic disciplines offered by Fylab. Requirements were straightforward: a simple, secure, keyless access solution designed to work in a facility that gets a lot of daily traffic from professionals and the public. They needed a locking device that is easy to retrofit and incorporates a contemporary device design to match with Fylab’s modern medical workplace. Adding electronic security to room doors The Code Handle PIN-locking door handle added electronic security to three consulting-room doors at FylabThe Code Handle PIN-locking door handle added electronic security to three consulting-room doors at Fylab – without wires or cables. Two screws fit a Code Handle to almost any interior door (between 35mm to 80mm thick). One doesn’t even need to change their existing door cylinder. “I am no artist or handyman, but I managed to fit the handles within 10 minutes,” says Fylab founder, Borja Saldias Retegui. Code Handle adds electronic security to almost any interior door without disrupting its aesthetics. If one needs to secure a door facing a public space, Code Handle does it subtly and with zero hassle. At Fylab, Code Handle devices locks both wooden and glass doors, keeping equipment and therapists’ personal belongings safe. Allows up to 9 different PIN numbers “We like the solution a lot because we can do away with keys,” adds Borja. Code Handle removes the need to track cumbersome keys or install expensive access control. Because every Code Handle allows up to 9 different PIN numbers (4 to 6 digits), all authorised staff at Fylab can have their own security code. Two standard batteries (CR2) slot inside the handle, typically lasting 30,000 lock/unlock cycles before replacement The practice manager cancels or amends PINs at any time using the master PIN. Two standard batteries (CR2) slot inside the handle, typically lasting 30,000 lock/unlock cycles before replacement. It’s simple. “Code Handle is unique in comparison to common code door locks: it has the code function and battery incorporated inside its handle, so you don’t need to make extra modifications to your door,” explains Lars Angelin, Business Development Manager for Code Handle at ASSA ABLOY EMEA. Auto-locking feature of Code Handle Auto-locking is another helpful feature. When the door closes, Code Handle locks it automatically. One doesn’t need to put down whatever they are carrying, and no one can open it from the outside while they are not looking. To keep the door open briefly, one can simply hold Code Handle down for 5 seconds and it remains temporarily unlocked. For convenience, Code Handle always opens freely from the inside. “Code Handle provides the simplest solution for access control in a small facility,” says Borja. To learn more about Code Handle please visit: https://campaigns.assaabloyopeningsolutions.eu/codehandle

Our Expert Panel Roundtable is an opinionated group. However, for a variety of reasons, we are sometimes guilty of not publishing their musings in a timely manner. At the end of 2020, we came across several interesting comments among those that were previously unpublished. Following is a catch-all collection of those responses, addressing some of the most current and important issues in the security marketplace in 2021.

The “Roaring Twenties” was a decade of economic growth and widespread prosperity, driven by recovery from devastation, a construction boom, and welcoming of new technologies such as automobiles and electricity. As we look ahead to the big picture of the 2020s, 100 years later, are there parallels that suggest a successful decade ahead? Might recovery from the devastation of COVID-19 help to drive even higher levels of economic growth and technical innovation? We asked this week’s Expert Panel Roundtable: Does the new decade represent a new “Roaring Twenties” for the physical security market?

We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?