Perimeter security

Advancements in technology and industry practices as well as changes in regulatory agendas and directives make it necessary to continuously initiate new standards and update existing standards to ensure they remain relevant and effective. In this context, leadership in standardisation is a crucial factor for achieving the desired benefits and outcomes both for industry and society. That requires the ability and willingness of an actor to initiate, influence and shape the development and implementation of standards that are relevant, effective, and legitimate. Euralarm provides that leadership in standardisation. Process of standardisation Standardisation, the process of developing and promoting, and possibly mandating standards, processes and regulations has a long history and might be called as old as the human race itself. During Greek antiquity, standardised units of measurement were found to be convenient for trade within the Mediterranean region and these units became increasingly common to different city-states. The establishment of such shared concepts and meanings is a precondition for cultural interaction. It wasn't until the late 18th century that standardisation was for the first time thoroughly systematised. The establishment of such shared concepts and meanings is a precondition for cultural interaction Attempts at the large-scale setting of norms and standards gained momentum and introduced an entirely new rationale to the process of standardisation. Jumping further forward in time, Europe nowadays has three European standards bodies: CEN (Comité Européen de Normalisation, 1961), CENELEC (Comité Européen de Normalisation Électrotechnique, 1973), and ETSI (European Telecommunications Standards Institute, 1988). The technology standards that they provide, focus on ensuring quality, reliability, consistency, compatibility, interoperability and safety. Importance of standardisation The work and results of these European Standardisation Organisations (ESOs) are intricately linked to the work and goals of the European Commission. Standardisation has played a pioneering role in allowing goods, services, money and people to move freely between EU countries, making life easier and better for Europeans and business. This is the EU Single Market and is one of the pillars of the European Union. Standards support market-based competition and help ensure the interoperability of complementary products and services. They reduce costs, improve safety, and enhance competition. Due to their role in protecting health, safety, and security, standards are important to the public Due to their role in protecting health, safety, and security, standards are important to the public. The EU has an active standardisation policy that promotes standards to better regulate and enhance the competitiveness of European industry as well as to advocate EU values. Indeed, the success of the market-driven and consensus-based European standardisation system has had significant economic benefits in the development of specific industries. Above all, standards allow businesses of all kinds and sizes to enter the international market. Not a static or uniform phenomenon Whereas uniformity is the goal of standardisation, the process of standardisation itself isn't uniform nor standardised at all. It is influenced by numerous factors, such as technological change, market dynamics, consumer preferences, regulatory frameworks and societal values. Therefore, standardisation requires constant adaptation and coordination among different actors, such as industry, government, academia, civil society and international organisations. Also, there is a growing focus on sustainability and an ever-increasing focus on digitisation There are several megatrends that are currently affecting the fire safety and security industries as well as the standardisation for these industries. The threat of trade wars constantly lurks and protectionism reigns supreme. Inflation has been high in recent years and the supply chains have been regularly disrupted. Moreover, most sectors are experiencing labour shortages. Additionally, there is a growing focus on sustainability and an ever-increasing emphasis on digitisation. Green and digital Europe All these developments have led to a tsunami of new (European) regulations. Two important ‘drivers’ behind this are the Green Deal and the Digital Decade, reflecting the green and digital transition of Europe. Under the umbrella of these programs, a wide variety of regulations is introduced having an impact on all aspects of the industries, ranging from products and project design to installation, operations and response and maintenance.  Examples of regulation under the Digital Decade with a high impact are the Artificial Intelligence (AI) Act, Data Act, the Delegated Act of the Radio Equipment Directive and the Cyber Resilience Act. An overview of the impact of the several regulatory acts is shown in the table below. An overview of the impact of the several regulatory acts Examples of regulations under the Green Deal with a high impact are the regulation on Eco-design and the requirements for sustainable products (ESPR), the Construction Products Regulation (CPR) and the Battery Directive. An overview of the impact of the several ‘green’ regulatory acts is given in the table below. An overview of the impact of the several ‘green’ regulatory acts Leadership in standardisation The lack of knowledge on these subjects and the shortage of expertise to deal with these is apparent Many of the regulations such as Cybersecurity, AI, Data Transparency, are so-called horizontal in nature, meaning that they cover a broad number of sectors. While these are not directly focussed on the industry, they are affecting it, and this is creating numerous challenges for the industry. The lack of knowledge on these subjects and the shortage of expertise to deal with these is apparent. Euralarm is supporting companies and national associations that want to meet those challenges thereby establishing leadership. That role is filled in a variety of ways.  First, Euralarm initiates new standards through the bodies in which it is represented. For example, two service standards that were first issued by Euralarm as guidelines were later elevated to European standards. Today, EN 15763 specifies minimum requirements for service providers as well as the competencies, knowledge and skills of their involved staff charged while EN 50710 defines the requirements for the provision of secure remote services for fire safety systems and security systems. Technological, social or economic developments A good example is the overhaul of the needs for intruder and hold-up alarms as defined in EN 50131-1 Secondly, Euralarm is pioneering the actualisation of existing standards to ensure they evolve with technological, social or economic developments. A good example is the overhaul of the requirements for intruder and hold-up alarms as defined in EN 50131-1.  The outlines of this overhaul were drafted by Euralarm as a memo in 2020. Following that first draft, Euralarm provided the relevant Technical Committee (CLC/TC 79/WG 1) with conceptual drawings for a future-proof and function-oriented standard. Euralarm was then actively involved in compiling the new text for the adapted standard. Development of horizontal standards Finally, Euralarm closely monitors the development of horizontal standards and acts where necessary to adjust the development. An example of this was given by Euralarm’s involvement in supporting Technical Committees that faced the impact of cybersecurity regulations. For example, Euralarm provided Guidance and explanatory documents to the CLC/TC 79 community to ensure that the different players in Security and Fire Safety understand their roles and responsibilities with regards to cybersecurity. It also ensured that RED DA standards (prEN 18031 series) were in line with the requirements of alarm systems. The same goes for monitoring the activities in artificial intelligence (CNC/CLC/JTC21), intervening where necessary to ensure that developments in artificial intelligence don’t conflict with the requirements of security and fire safety systems and services. Both standardisation and regulatory level Euralarm's involvement is not only limited to standardisation level but also relates to law Euralarm's involvement is not only limited to standardisation level but also relates to regulation. With the Data Act, for instance, Euralarm played a significant role in limiting the mandatory sharing of data for security systems and avoiding conflicts with National Regulations on security. The same goes for the Digital Product Passport (DPP) where Euralarm is ensuring the compatibility between DPP requirements under other regulations, such as the Eco-design Directive for Sustainable Products (ESPR), CPR and Battery Regulation. Prepare themselves The tsunami of new regulations will affect the security industry in all European countries. Therefore, it is of vital importance to stay informed, either via national associations such as APSEI or Euralarm via webinars, guidance papers, articles and training courses.   For the individual companies, it is of utmost importance that they ensure that their personnel are qualified to cope with these new types of regulations. For those looking for support, Euralarm will gladly provide leadership on the topic of standardisation.

AMG Systems, the pioneer in highly robust connectivity and transmission solutions for IP Video, is seeing increasing demand for the skills of its growing Professional Services team which has been accumulating expertise in custom network design, configuration and deployment with a view to serving systems integrators – enabling them to deliver highly secure, scalable and available networks for more customers installing AMG Systems’ UK-manufactured industrial edge switches. As a Juniper Networks partner, AMG Systems can offer a complete network solution under one roof. AMG Professional Services is able to design, configure and test the entire network from edge devices (AMG’s specialty), right through to the core network powered by Juniper’s technology. This simplifies the process for clients and allows AMG to provide a more comprehensive, end-to-end professional service. AI-powered network solutions AMG Professional Services has been building up its team of experienced network engineers Toby Featherstone, Technical Services Manager, AMG Systems, explained: “By combining our expertise in edge network design for security systems with Juniper’s industry-pioneering secure and AI-powered network solutions we can deliver superior network designs for our clients.” AMG Professional Services has been building up its team of experienced network engineers alongside its market-pioneering networking products for several years now. This preparation means that the AMG Professional Services team is now ready to respond rapidly and effectively to whatever network design, configuration, hardening and deployment work that it is assigned. Network design services AMG Professional Services can also provide consultancy for the initial phases of a project when security threats are being determined and vulnerability assessments are being carried out. The team is structured to allow customers to use as much, or as little, help as they require. So, customers can elect to outsource design and network configuration projects end to end, or instead bring AMG’s expertise in for specific roles such as network hardening or testing prior to a new physical security system going live. The team is structured to allow customers to use as much, or as little, help as they require AMG Systems increasingly acts as a strategic partner for installers and systems integrators that need to optimise surveillance and other management and operational systems, using existing network infrastructure wherever possible. So, from day one, AMG Professional Services has the technical expertise and capacity to offer full network design services, pre-and post-sales support, full low- and high-level network design, as well as providing testing and training facilities. Configuration of network infrastructure Steve Clarke, Managing Director of AMG Systems, said: “With the advent of AI and increasingly sophisticated video analytics built into surveillance cameras, plus audio analytics in smart sensors and increasing complexity of networks, all challenged by the proliferation of bad actors attempting to disrupt critical services which depend increasingly on those networks, it became increasingly clear to us that focusing on robust design and hardened configuration of network infrastructure met a growing market need. So, it’s the right time to expand AMG Professional Services. Our skills are set to experience unprecedented demand.” Toby Featherstone of AMG Systems, added: “We can lead from the pre-sales stage to make sure networks are designed robustly, with redundancy – working all the way through to configuration and testing stages to ensure prompt reliable and scalable solutions are delivered on time and under budget." Zero networking skills Featherstone added: “If you go back just 15 years nearly all surveillance systems were analogue CCTV-based. Zero networking skills were needed in this market then." "However, today AMG Systems increasingly finds itself filling network skills gaps particularly in the UK and Ireland as customers increasingly want to take advantage of the latest intelligent devices which are highly dependent on well configured, highly secure, robust and available networks.”

Senior representatives from the UK’s fire and security sectors gathered on Wednesday night at the Coventry Building Society Arena for the glittering Fire & Security Matters (FSM) Awards. Hosted by respected industry publications Fire Safety Matters and Security Matters, the FSM Awards celebrate innovation and the highest standards of excellence in the fire and security sectors. NSI commends all the winners and finalists, including the 15 NSI-approved companies that were shortlisted with an impressive 26 nominations. They are delighted to announce that five of these companies won or were commended in the following categories: Security Guarding Company of the Year Winner: Mitie Security Commended: Unitrust Protection Services Security Installation Company of the Year Winner: Marlowe Fire & Security Security Team of the Year Commended: BBC and Mitie Security Project of the Year Winner: Mitie Fire & Security Systems Security Industry Woman of the Year Winner: Kim Brechin – Securigroup Ltd Fire Safety Manager of the Year Winner: Stephen Patten – Securitas Fire Safety Team of the Year Highly Commended: Securitas ESG Company of the Year (Turnover over £10m) Commended: Securigroup Ltd Prestigious FSM Awards Richard Fogelman NSI Chief Executive commented: “Warm congratulations to all the winners and finalists of this year’s prestigious FSM Awards!  Their contributions to the safety and security of people, property and places in the UK are inspiring and they sincerely deserve this acknowledgment."  "Recognising and honouring companies in our industry for their achievements and tireless work is essential, and it was uplifting to see so many in our industry come together yesterday in collective celebration.”

The rising demand for innovative and reliable home security solutions highlights the need for more accessible options in the market. Many households are searching for high-performance security systems without the hefty price tag, and this is where Roombanker shines. As an emerging star in the home security market, Roombanker offers advanced technology and reliable solutions tailored to meet diverse security needs at a reasonable price. Ultra-long wireless technology Roombanker’s security systems boast 3500 m wireless technology capable of covering a five-story building. This wireless solution is optimised for minimal interference, economical power consumption, and high stability. Whether users live in a compact apartment or a sprawling mansion, Roombanker's technology ensures complete coverage and consistent performance. User-friendly design System needs minimal care because the batteries of many devices can last between 3 to 5 years One of Roombanker’s best qualities is its beginner-friendly design. The system is engineered for easy setup with a signal strength indicator, allowing users to complete the installation less than 30 minutes.  Once installed, the system requires minimal maintenance because batteries of many devices can last between three to five years, making it a hassle-free security solution for homeowners. Solid reliability Reliability is the foundation of each security device. Most Roombanker devices include tamper protection to prevent unauthorised interference. The hub, serving as the base station, offers switchable communication options (WiFi, Ethernet, Cellular) and includes a Li-battery backup to ensure uninterrupted operation even if the primary power source is compromised. Scalability and customisation Roombanker provides a complete set of security devices designed to meet various needs Roombanker provides a complete set of security devices designed to meet various needs. In addition to traditional intrusion alarm devices like motion detectors and door/window sensors, Roombanker also offers smoke detectors and water leak detectors.  This extensive selection allows users to customise their security systems according to their specific requirements. On the other hand, this makes Roombanker products suitable not only for residential use but also for business environments. Professional monitoring and support Roombanker keeps openness to integrate with professional monitoring services, in order to provide rapid response to any security breaches or emergencies. Design and aesthetics Devices from Roombanker are made with modern aesthetics in mind. They can complement the decor of residences, workplaces, and commercial establishments with ease thanks to their sleek and modern design. The attractive design does not compromise functionality, making Roombanker devices both stylish and effective. Smartphone control Users can control and monitor the security systems remotely via their smartphones With the Roombanker RB-Link app, users can control and monitor the security systems remotely via their smartphones. The app is now available on both iOS and Android. It provides instant alerts, device status updates, and rich system control features.  This mobile control feature adds convenience and enhances the user experience by ensuring that users are always connected to their security system. Security and privacy The communication between Roombanker devices and the hub is encrypted, ensuring that data is protected from potential hackers. The system is designed to resist tampering, providing robust security for the entire setup. Regular software updates guarantee that the system remains secure and up-to-date with the latest advancements in security technology. Final words Roombanker addresses the crucial need for affordable, reliable, and innovative security solutions. By providing high-performance security systems at accessible prices, Roombanker makes advanced home security attainable for every household. Choosing Roombanker means investing in a security system that combines cutting-edge technology, reliability, and user-friendly features without the premium price tag. Roombanker is not just another option; it’s the smart choice for those seeking a complete and cost-effective security solution for their homes and businesses.

Key figures from the cyber security industry have issued a stark warning about the threat posed by AI-enabled ransomware attacks. Infosecurity Europe Over 50 security pioneers and senior executives gathered at a specialist security workshop, organised by Absolute Security at the European conference - Infosecurity Europe. The event saw security pioneers debate the risks posed by generative AI, growing volumes of ransomware and cyber attacks, and the risks posed to businesses. Cyber resilience and response Nicko van Someren, CTO, of Absolute Security said, "Today’s cybersecurity defenders face attacks that are moving faster, hitting wider and going deeper than ever before, driven by sophisticated attackers using ever more powerful tools." Nicko van Someren adds, "With the odds so heavily stacked, it is critical to consider how to tool up for cyber resilience and response, as well as for detection and protection. Planning for recovery from successful attacks is not defeatism, it’s pragmatism." Generative AI Sarah Rench, GenAI Security Lead & European Cyber Security lead at Avanade said, "With the rise of generative AI you need to be extending your current security governance, applications, and operations." Sarah Rench adds, "However, it’s equally important with the increase in the volume of security threats to explore how to use generative AI to help assist with cyber defence e.g. Threat hunting, incident analysis, and reporting with tools like Microsoft’s Copilot for Security or specific generative AI security use cases that now help solve some of the new cyber challenges we face today." Robust cyber defences Bharat Thakrar, CISO of Cyber BTX said, "While paying the ransom may be a quick fix to minimise downtime, these decisions must be made cautiously, as they ultimately fuel the ransomware ecosystem and do little for long-term cyber resilience." Bharat Thakrar adds, "A better longer-term strategy is to focus on building robust cyber defences and coordinated efforts with law enforcement for payment/supply chain disruption to weaken ransomware groups and build more resilient security."

Blackline Safety Corp., a global pioneer in connected safety technology, announced its largest contract to date – an $8.5 million deal to protect 1,025 workers at a major North American midstream company. 1,025 G7 wearable devices The contract expands the company’s original $3.5 million deal with Blackline, announced in September 2023 to protect more than 850 workers. Combined with the previous deal, Blackline devices protect all of the company’s nearly 2,000 field and site workers. The midstream company purchased 1,025 G7 wearable gas-detection and lone worker devices, along with monitoring services. It also purchased 753 G7 Bridges to keep workers connected in remote areas via satellite. Gas detection and lone worker devices The G7’s ability to tell them immediately when and where someone needs help sealed the deal Before the first deal, the midstream company performed a comprehensive review of all available gas detection and lone worker devices, and Blackline came out on top. The G7’s ability to tell them immediately when and where someone needs help, even in confined spaces and remote locations with no cellular signal, sealed the deal and the company moved to standardise Blackline across their organisation. Real-time connectivity “We’re thrilled Blackline has become the preferred safety tech provider for this major midstream customer,” said Sean Stinson, Blackline Safety President and Chief Growth Officer. He adds, “Our devices are unique in the market, no other gas detection company provides real-time connectivity even in remote areas. Workers are never alone when they have Blackline at their side.” G7 features G7 features SOS latch, fall, no motion detection, and real-time connectivity The award-winning wearable G7 with features, such as SOS latch, fall, no motion detection, and real-time connectivity provides a critical lifeline in case of emergency.  When pairing G7x devices with G7 Bridge, which provides satellite connectivity in remote areas or regions with poor cellular connectivity, even the most remote workers are connected in real time. Largest contract This announcement is the largest in Blackline’s history, topping the $7.8 million utility industry announcement made in late 2021. These large, enterprise deals demonstrate the depth of Blackline’s market acceptance across a variety of verticals as customers around the world realise the value of Blackline’s life-saving technology. 

The days of being reactive are over. That’s right, we as an industry, can no longer afford to be reactive. As threats evolve, the need for proactive security is critical. While traditional methods, including physical barriers and security personnel, are still necessary, the future of our approach is built on the backs of emerging technologies.  Substantial vulnerabilities As an industry, we’ve operated reactively for decades, it has been common for security teams to address threats only after they occur. The growing risk landscape proves that this approach has significant limitations. Human oversight, delayed responses, and the inability to monitor large areas have exposed substantial vulnerabilities.  Emergence of AI AI enables real-time monitoring, advanced data analysis, and more accurate risk detection Times are changing though and it’s largely due to the emergence of AI. AI is revolutionising the security landscape by making technology smarter. It enables real-time monitoring, advanced data analysis, and more accurate risk detection. This ensures a higher level of security and safety, minimising potential incidents' impact while enhancing overall safety.  Focus on strategic aspects AI's ability to process vast amounts of data quickly and accurately is, quite frankly, a game-changer. It can identify patterns and anomalies that can provide stakeholders with critical insights to respond in a more prepared manner. By automating routine tasks and highlighting potential issues, AI also allows operators to focus on more complex and strategic aspects of security management, rather than responding to false alarms.  The future is AI  The future of security lies in AI. The Security Industry Association (SIA) has recognised AI as one of the top security megatrends in 2024. However, the challenge is not adopting AI, it is about effectively using it to enhance security.  AI can enhance video surveillance by improving object detection and enabling real-time, informed responses AI systems can easily integrate with existing infrastructures, providing a layered defence that combines traditional methods with more modern technology. For example, AI can enhance video surveillance by improving object detection, reducing false alarms, and enabling real-time, informed responses. This ensures that security measures are adaptive, scalable, and capable of addressing the evolving risk landscape.  Don’t react, anticipate  One of AI's most significant benefits is its ability to provide proactive insights. AI can predict potential breaches by analysing behaviour patterns and detecting anomalies allowing security pioneers to do something before an event happens. This shift, from reactive to anticipatory measures, marks a significant advancement in asset protection and risk management.  AI systems can also continuously analyse data and distinguish between everyday events and real-world threats. It’s AI's continuous learning capabilities that mean the systems can adapt and improve over time to become more accurate and efficient in threat detection and response.  Save money, scale on demand  Contrary to common belief, adopting AI technologies will not put a security department over budget. It may be surprising, but these solutions offer cost-effective and scalable alternatives to traditional security measures. An initial investment in AI technology can result in substantial long-term savings (and ROI) by reducing the need for physical infrastructure and on-site security personnel.  Customisable solutions The ability to scale and customise AI solutions makes them an efficient choice for enhancing perimeter defence AI systems are also inherently scalable and can be tailored to meet the specific needs of different environments. This ensures the system can evolve with emerging threats and technological advancements without requiring a complete system overhaul. The ability to scale and customise AI solutions makes them a practical and efficient choice for enhancing perimeter defence. How’s that for staying within budget?  Embrace the possibilities  Integrating AI into perimeter security is the future of proactive and intelligent security. As these technologies continue to evolve, we can expect even more refined solutions that are predictive, autonomous, and capable of directly addressing new and emerging threats. We’re experiencing an exhilarating transformation as AI becomes more trusted, precise, and advanced on multiple levels. This evolution is bigger than pilots and small, low-profile deployments. AI in perimeter security For instance, France is preparing to deploy AI-powered video surveillance as it gears up to host the 2024 Olympics, part of its efforts to detect sudden crowd movements, abandoned objects, and suspicious activities. Think about the sheer scale of that project.  We’re finally moving forward, and staying one step ahead must be our priority. But this shift requires a significant change in mindset. Are you ready to make the change?

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

In an emergency, information is pivotal. More information provides better understanding of an emergency and empowers potentially life-saving decision-making. Emergency response teams depend on information to guide their efforts and to deliver targeted assistance. On the front lines of emergency response are 911 and field responder agencies, which must direct reaction to life-or-death situations rapidly and efficiently. Historically, 911 operators had to respond based on very little information, perhaps just a voice on the phone or a location on their screen. Providing critical information Today, there are literally millions of information sources available, ranging from connected buildings to vehicle telematics to live video streams to health information from wearable devices. In fact, there are 540 million connected devices, any one of which could provide critical information in an emergency. But how can those information sources be leveraged to improve emergency response? That’s the mission and value proposition of RapidSOS, an ‘intelligent safety platform’ company that connects 911 operators with the vast universe of information available to promote better and faster emergency response. Highly sophisticated operation The platform is integrated into every major public safety software system and first responder agency “RapidSOS fuses human and artificial intelligence to put critical information from any connected device directly into the existing systems and operating procedures of first responders across the United States,” says Michael Martin, CEO of RapidSOS. RapidSOS is widely used by first responders. The platform is integrated into every major public safety software system and first responder agency. There are more than 4,600 software integrations that serve more than 21,000 first responders and 911 agencies. In 2023, RapidSOS supported the lifesaving work of public safety across 171 million emergencies with 3.3 billion data payloads. The system is adaptable and configurable to support any agency, from a highly sophisticated operation in New York City to a local sheriff running their own 911 center. Intelligent analytics and reporting RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation, rich content pathways, redundant connection to caller phones, and access to millions of connected devices. In an emergency, Unite intelligently fuses data from among millions of sensor feeds into a unified picture of an incident, allowing public safety officials to view real-time location, health profile, telematics, alarm data, and more. RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation RapidSOS offers core modules that handle call, text, video, sensor, mapping, and administration tools, and that provide partner data from connected devices. Additional modules provide enhanced geographic information system (GIS) data, and automated translation and transcription. There is also a single sign-on (SSO) upgrade, intelligent analytics and reporting, and seamless integration into field responder applications. Field responder applications Consider how an emergency might unfold and how RapidSOS can help. In a car accident, data from a modern automobile telematics system can alert a 911 operator of the accident as it happens. Data from a passenger’s wearable device might provide information about their health and condition. A nearby video or traffic camera could fill in details of how the accident occurred. Useful information in an emergency might come from any one of thousands of sources, including public safety data, sensor feeds, enterprise security systems, smart phones, etc. In a train derailment, electronic access to the cargo manifest can identify which train cars contain hazardous materials and how to manage the specific type of hazmat. This information could save valuable time when responding to incidents like the Feb. 3, 2023, Norfolk Southern train derailment involving 38 cars in East Palestine, Ohio. Consider how an emergency might unfold and how RapidSOS can help Institutional security partners Norfolk Southern is one of the companies that provides information to first responders using RapidSOS; in effect, the company provides a direct digital link from their rail security operations to any first responder in the United States. Amazon’s global operations centers also interface with RapidSOS to provide critical information to first responders. Partnering with corporate security helps to better support the flow of data from institutional security partners and their solutions. Information can transform and guide emergency responses. For example, in a structure fire, real-time sensor feeds throughout a building can help 911 and first responders understand how the fire is progressing. Real-time security camera footage Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR Leading the way to providing video feeds from private camera systems to 911 operators is an agreement between Eagle Eye Networks and RapidSOS, which was announced in April 2024. The agreement allows an enterprise to opt-in to share real-time security camera footage from an Eagle Eye video stream during a live 911 call. Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR.  “Security cameras are crucial in many locations, including schools, but previously those cameras could not be accessed by 911 during an emergency but were only used for investigation after an incident,” says Martin. Improving fire and life safety systems RapidSOS is also integrated with Honeywell’s Connected Life Safety Services (CLSS) system, a cloud platform that combines software and hardware to improve fire and life safety systems. Technology integrations between the two companies further modernise and digitise the public safety communications process to provide faster, more accurate communications with emergency centers (i.e., 911 agencies). RapidSOS technology securely transmits detailed data about an emergency CLSS provides real-time visibility and connectivity to help systems integrators and facilities managers make informed decisions and manage fire systems more efficiently. When combined with Honeywell's solutions, RapidSOS technology securely transmits detailed data about an emergency, such as the type of hazard, severity, and location within the impacted building, to emergency response centers. Video object detection Rapid SOS’s emerging Harmony artificial intelligence (AI) product serves as a ‘co-pilot’ for 911 operators, helping them manage the high volume of emergencies by making their response more efficient. Harmony pulls all the sensor feeds in an emergency and works to make only the most important information available in the hands of 911 and first responders. Harmony can take key insights from text and video data, use ‘sentiment analysis’ to determine the emotion tone of a message, and help 911 professionals using language translation, keyword alerts and video object detection. Harmony can help local agencies as they address a 25% average staffing shortage by providing additional support to 911 professionals while lessening the workload. Harmony is also working to help RapidSOS expand the ecosystem, stitching more data together and quickly making it more actionable than ever. Emergency response system RapidSOS also interfaces with Iamresponding, a comprehensive end-to-end emergency response system for first responders in the fire and other emergency sectors. Iamresponding’s field responder application is used by RapidSOS to get information out to first responders in the field. More than 650,000 first responders use RapidSOS’s field application RapidSOS’s recent acquisition of Iamresponding helps the company improve the connection with the last mile “in-the-field” piece of the puzzle, ensuring partners across computer-aided dispatch (CAD), integrated applications, mobile data terminals, body cameras and other responders have access to critical data. More than 650,000 first responders use RapidSOS’s field application. Enhancing emergency response RapidSOS’s Safety Pioneer Program formalises the important partnership between RapidSOS and public safety agencies. Participants in the program receive early access to new platform features, contribute to the platform roadmap, and drive feedback to enhance emergency response. “911 and first responders do incredible lifesaving work,” says Martin. “Everything we have done and built at RapidSOS is a direct result of the engagement, partnerships, inside advice and insight we have gotten from public safety. We have learned from them, developed new technologies and tested them.” Martin adds: “Companies have data and we now know how to make that data actionable into the hands of 911 and first responders to save lives. This is an exciting moment for us continuing our mission in partnership with public safety, and for technology and security companies to have a major hand in that.” {##Poll1719488782 - What is the most valuable benefit of artificial intelligence (AI) in an emergency call center?##}

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

As the physical security and cybersecurity worlds converge, many industry professionals are finding themselves moving from one realm to the other. Or, more likely, they are embracing both disciplines as integral to the future of security as a whole. One security professional bringing her cybersecurity expertise to the physical security market is Wendy Hoey, Director of Sales, US Sales Leadership, North America, for Milestone Systems. With more than 23 years of experience in cybersecurity, Wendy Hoey now works with a global company dedicated to empowering people, businesses and societies with data-driven video technology. Author's quote Caught up with Wendy Hoey to discuss how the security market can harness innovation “I'm thrilled to be joining the physical security industry at this transformative time when there's such tremendous potential to update legacy systems with pioneering technologies like AI and the Internet of Things,” says Hoey. “I'm energised by the chance to collaborate with colleagues to help transform physical security, enhance predictive capabilities, and realise a shared vision of seamless protection across the digital and physical realms.” Caught up with Wendy Hoey to discuss how the security market can harness innovation to make the world safer and more secure. “The future is bright, and I'm honoured to be part of this community,” says Hoey. Q: What can physical security learn from the world of cybersecurity? Hoey: Physical security can learn a great deal from the world of cybersecurity. With the rise of IoT and IP-connected devices, the lines between physical and digital security are blurring. Like cybersecurity, physical security needs to take a proactive approach to protecting core systems and perimeter access points. Understanding potential vulnerabilities and attacks is key. Physical security pros should continuously educate themselves on emerging technologies and threats and stay up to date on best practices. Adopting a customer-centric mindset is also critical. Rather than just selling technologies, physical security providers should focus on understanding clients' unique risks, objectives, and pain points. By taking cues from cybersecurity, the physical security industry can transform itself, innovate, and provide smarter solutions. Q: How is physical security a unique application for IT? How do physical security (and/or video) systems differ from “other” IT systems? Hoey: Physical security has unique challenges compared to traditional IT systems, but also shares some commonalities. At its core, physical security relies on networked hardware like cameras, access control and detectors that must be online and recording effectively at all times. This is like IT infrastructure in that uptime and availability are critical. With the rise of IoT, cyber and physical security are converging. Physical security systems have vulnerabilities that didn't exist before everything became IP-connected. Staying on top of emerging technologies and threats is crucial. At the end of the day, both physical and cyber security share the goal of minimising organisational risk, and both disciplines must come together and cooperate to optimise security and safety. Q: How can security integrators ensure their workforce (i.e., installers) have the required IT skills to address the needs of the physical security market? Hoey: As security networks converge more deeply with IT infrastructure, integrators must invest in training to ensure their installers have the required skills. Whether pursuing vendor certifications, in-house training programs, or partnerships with IT services firms, integrators must recognise that security solutions require IT fluency. A willingness to upskill installers and keep pace with technological change will prepare integrators to deliver the solutions end users demand in an increasingly connected physical security ecosystem. Q: What is the role of the manufacturer to ease the application of IT technologies to the physical security market? Hoey: The role of the security manufacturer is to simplify and facilitate the application of IT technologies by serving as a trusted advisor and educator. Manufacturers must provide guidance, case studies, and domain expertise to help partners and end users understand the full capabilities of technologies and how they can be leveraged most effectively. Rather than just promoting a specific product, manufacturers should always take an active role in informing the channel and customers on available possibilities, bringing real partnership through tailored advice and solutions. Q: What challenges remain relating to implementing IT technologies in the physical security industry? How will new technologies (e.g., AI) transform the IT environment for physical security now and in the future? Hoey: When implemented thoughtfully, AI has enormous potential to transform physical security by helping security professionals identify anomalies and patterns in data to enable predictive analytics. With the right solutions, AI can act as a force multiplier by monitoring behaviours and giving security teams advance warnings before incidents occur. As AI and other emerging technologies mature, they will bring the industry in line with the most advanced security tools available. The future looks bright for a truly integrated physical and digital security environment with AI pioneering the charge.

Jacksons Fencing has recently completed a project with the Kingdom Hall in Hoddesdon, striving to enhance both the safety and visual appeal of its premises. As a place of worship for Jehovah’s Witnesses, the Kingdom Hall is meticulously maintained by its congregants to embody modesty and purpose.   Enhancing security and aesthetics The primary goal was to bolster security against unauthorised access, vandalism, and theft, while also complementing the dignified exterior of the place of worship. Recognising the importance of creating a secure yet welcoming environment for congregation members and visitors alike, Jacksons Fencing was entrusted to install vertical bar railings around the building’s perimeter. These railings, coated in black architectural grade polyester powder, were chosen for their security features and aesthetic compatibility with the existing brick façade. The solution The black polyester powder-coated finish was chosen for its longevity and low maintenance The selection of a black polyester powder coating not only ensures durability and weather resistance, but also aligns with the hall’s commitment to sustainability and environmental stewardship, by minimising maintenance needs. Safety and security were paramount concerns for the premises. To prevent unauthorised access, vandalism, and theft, and to safeguard everyone within the premises, the installation of vertical bar railings was deemed essential. Additionally, enhancing the building's exterior aesthetics was a key consideration. The decision to use black polyester powder-coated railings was driven by the ability to harmonise with the brick façade, thereby enhancing the overall sophistication of the hall’s appearance. Jacksons Fencing’s experienced installation team anchored the Barbican Imperial® vertical bar railings to the brick wall, utilising cranked posts for added stability. The black polyester powder-coated finish was chosen for its longevity and low maintenance, reflecting Jehovah’s Witnesses' emphasis on sustainable practices and responsible investments. Ensuring sustainability Environmental stewardship is at the heart of Jehovah’s Witnesses teachings, and this principle guided every aspect of the project. Emphasising quality and longevity reduces lifetime costs and environmental impact by decreasing waste and the need for replacements. Jacksons Fencing’s 25 year guarantee on both steel and timber products further ensured that the fencing and gates were an ideal fit for this project. The power of protection Project not only managed the useful needs of the flock but also enhanced the visual harmony The installation of the vertical bar railings not only delineated clear boundaries but also effectively deterred unauthorised access, ensuring unobstructed views from inside the building to the surroundings and contributing to a safer environment. Through detailed planning, bespoke design, and precise execution, the Kingdom Hall achieved significant advancements in both security and aesthetics. This project not only addressed the practical needs of the congregation but also enhanced the visual harmony of the premises, creating a secure and welcoming environment for all. Well-being of congregation members Peter Jackson, Managing Director, Jacksons Fencing, says “We are proud to have contributed to creating a secure and welcoming environment for the Kingdom Hall in Hoddesdon. In today’s world, ensuring the safety and well-being of congregation members and visitors is more important than ever." "We have worked closely with the congregation to ensure the final solution is fit for purpose now and well into the future. Our products aim to help the community feel safe and secure as they worship and gather.”

In the rich tapestry of Chigwell School's heritage, dating back to its founding year in 1629, 2013 marked a vibrant thread with the unveiling of a gleaming new pre-Prep School. Fast forward to now, and the campus expands further with its largest project to date, a state-of-the-art Sport and Wellness Centre. Alongside these updates, the school recognised the need for increased security around the Drama Centre. Situated in leafy Essex, Chigwell School, renowned for its nurturing environment, commitment to lifelong learning, and extensive 100-acre site, wished to enhance its site security without disrupting the daily school activities. After careful planning and collaboration with a trusted contractor, a phased approach was taken. Initial installations of timber Playtime® fencing and gates were completed in October 2022. A great performance Jacksons Fencing has installed its EuroGuard® Regular fencing and Flatform gates Jacksons Fencing has installed its EuroGuard® Regular fencing and EuroGuard® Flatform gates. Made from high-quality steel and galvanised to prevent rust and wear, these durable barriers provide long-lasting protection. The EuroGuard Regular fencing provides an unparalleled level of security while integrating with the school’s Drama Centre's traditional and modern styles. Guarding creativity The EuroGuard Flatform single and double leaf gates, featuring twin wire construction and a sleek black polyester powder coating, offer secure pedestrian and vehicular access, ensuring the safety and convenience of students, staff, and visitors alike. Installation of new fencing and dedicated entrances not only protects the pupils during school hours The mesh fencing system, with its tamper-proof clips and fixings, forms an impenetrable barrier while providing visibility through to the entrance, ensuring security and surveillance. These gates serve as a testament to Chigwell School’s unwavering commitment to creating a safe and welcoming environment for all. Moreover, the installation of new fencing and dedicated entrances not only protects the pupils during school hours, but also addresses the need for security during use of the Drama Centre outside of school hours and for after-hours events in the Sport and Wellness Centre. Scene change With a steadfast dedication to sustainability and quality, Jacksons Fencing’s EuroGuard fencing and gates come with the assurance of a 25-year guarantee, reflecting the school's focus on sustainability and quality. These security solutions also support the school’s goal of making positive changes by using high-quality, sustainable products. Commenting on the project, Peter Jackson, Managing Director of Jacksons Fencing, said: "The meticulous planning and implementation of these security fencing and gates, in collaboration with our trusted contractor has helped set up security solutions that meet Chigwell School’s current and future needs.” He continues: “This project is about creating a place where everyone feels welcome and secure. By investing in high-quality, sustainable products, the school not only enhances security but also aligns with its values of environmental stewardship and lifelong learning.”

The airport, named after a notable historical figure, serves as a key transportation hub for both domestic and seasonal international flights in its region. Serving over 11 lakh passengers a year, it ranks as one of the busiest airports in terms of passenger and aircraft movements. The terminal building at this airport is spread over 26,936 square metres and has 14 check-in counters, four immigration counters for departures, and six immigration counters for arrivals. Located near major transportation arteries, it offers convenient access to travellers from various directions. Business scenario They required a robust video surveillance solution that could ensure 24x7 recording capabilities With a growing number of passengers and flights at the airport, a new terminal was recently constructed at this airport. To facilitate the security of passengers and staff at this terminal building, they required a robust video surveillance solution that could ensure 24x7 recording capabilities. Without adequate surveillance coverage, this airport was vulnerable to security threats such as perimeter breaches, theft, vandalism, and terrorist activities. Challenges Ensuring passenger and staff safety: Being one of the busiest airports in the state, the absence of a video surveillance system was risking the safety of passengers and staff from potential threats like theft of personal belongings or other such criminal activities. Continuous monitoring with redundancy: The airport wanted continuous 24x7 monitoring with a dual setup ensuring that surveillance operations continued uninterrupted even in the event of equipment failure or maintenance downtime. Ensuring cargo safety: The airport faced challenges in ensuring the safety and security of cargo pioneering to risks such as theft, tampering, and damage during handling and transportation processes. Regulatory non-compliance risk: Without adequate surveillance systems, the airport was facing the risk of non-compliance with security regulations, which could lead to penalties and legal liabilities. Solution The entire airport terminal was covered with Matrix Project Series Bullet, Dome, and PTZ Cameras to provide extensive coverage.  Matrix Project Series Bullet IP Cameras were deployed in/at: Outdoor public spaces such as drop-off zones and walkways: To monitor crowd movements and enhance overall security. Cargo handling areas: To monitor the loading and unloading of cargo and ensure compliance with security protocols. Matrix Project Series Dome IP Cameras were deployed in/at: Main entrances and exits: To monitor the flow of passengers and detect any suspicious behaviour. Check-in counters: To oversee passenger interactions and baggage handling. Baggage claim areas: To monitor baggage claim areas and prevent theft or tampering of luggage. Retail areas: Placed in retail shops and duty-free zones to deter shoplifting and ensure security for both customers and staff. Matrix PTZ Cameras were deployed at: Elevated structures overlooking runways and aprons: To provide a panoramic view enabling operators to zoom in on specific aircraft or incidents. These cameras also aided in monitoring critical infrastructure such as control towers, fuelling stations, and power substations, providing close-up views for detailed inspection and surveillance. Monitoring and managing video surveillance SATATYA SAMAS - Video Management Software was deployed at two sites within the terminal Matrix SATATYA SAMAS - Video Management Software was deployed at two locations within the terminal. The first location served as a primary control centre for monitoring and managing video surveillance feeds, and coordinating security responses. The second location served as a secondary control centre. This could be used in case of failures or emergencies at the primary control centre, ensuring the continuity of surveillance operations. Also, different users at two different locations could manage and monitor the camera streams, if needed.  Products offered SATATYA SAMAS PLT (1 No.):  Enterprise Video Management Software  Matrix Licence Dongle 200  (1 No.): USB Dongle to Run Matrix SATATYA SAMAS   SATATYA SAMAS CAM20 (3 Nos.): Licence for Adding 20 Additional Cameras SATATYA SAMAS CAM5 (2 Nos.): Licence for Adding five Additional Cameras SATATYA SAMAS USER10 (1 No.): Three Concurrent User Licence for Smart Client and Mobile Client SATATYA CIDR20MVL12CWP (52 Nos.): 2MP IR Dome Motorised Varifocal 2.8-12 mm with Audio  SATATYA CIBR20MVL12CWP (14 Nos.): 2MP IR Bullet Motorised Varifocal 2.8-12 mm with Audio  SATATYA PZCR20ML33CWP (9 Nos.): 2MP PTZ Camera 33x Zoom with Audio  Benefits The superior image quality enabled security personnel to identify potential threats quickly Matrix IP Cameras provided full coverage at the new terminal building. The superior image quality enabled security personnel to identify potential threats quickly. The motorised varifocal lens in Matrix IP Cameras enabled zooming in for specific details when required. Matrix PTZ IP Cameras provided 360° surveillance and up to 33x zoom, providing perimeter security at the airport. Matrix IP Cameras are cyber-secure, complying with the OWASP ASVS 4.0 L2 norms, certified by STQC, Delhi. This helps in safeguarding sensitive surveillance footage, maintaining network integrity, and complying with stringent cybersecurity regulations. Matrix IP cameras are also NDAA compliant, which helped in meeting the regulatory standard requirements at the Airport. The dual setup of Matrix Video Management Software helped in providing redundancy to the surveillance system, ensuring continuous monitoring and recording even in the event of equipment failures, network disruptions, or other unforeseen circumstances. It also allowed for distributed monitoring and management capabilities, enhancing overall surveillance effectiveness. Features like Day Highlights and Time-lapse in Matrix Video Management Software aided airport security teams in leveraging intelligent search functionalities to conduct thorough investigations quickly.

The University of California San Diego (UCSD) Police Department is a full-fledged law enforcement agency responsible for patrolling, investigating, and preventing crime within its jurisdiction. Spanning over 1,200 acres and comprising 900 buildings, UCSD’s campus presents unique challenges for law enforcement. The department’s Communications Division serves as the nerve centre, coordinating responses to emergencies, managing communications, and ensuring coordination among officers. Garrett Williams, a seasoned Sergeant at the University of California San Diego (UCSD) Police Department, oversees the Communications Division. With over two decades of experience, Williams understands the critical role technology can play in public safety. The challenge Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations. Dispatchers juggled multiple computers, including a CAD, radio, and phone computer, each requiring separate keyboards and mice. “I didn’t look to RGB to solve all my problems. However, I understood all that could be accomplished once the team showed us how the technology operated and what was possible,” Garrett Williams, Sergeant, University of California San Diego Police Department. “Three separate mice and operators constantly moving side to side to look from one to the other and then having to move their hands back and forth between control devices - anytime they have to do that, it’s slowing their workflow down; we figured there had to be a better solution,” shared Williams. “And up to 25% of our operators were suffering from repetitive movement and neck Injuries, resulting in downtime and light duty restrictions.” Why UCSD chose XtendPoint KVM-over-IP UCSD wanted a seamless KVM solution that integrated multiple systems over IP under a unified interface. It explored various options before discovering RGB Spectrum’s XtendPoint™ solution, which provides local and remote access to source computers, consolidates separate monitors into multi-view displays, and unifies control for more streamlined operation and enhanced efficiency. With RGB’s XtendPoint KVM system, UCSD grew access to the fire alarm system at each operator’s station UCSD’s key selling point was its ergonomic benefits. It offered a solution to the ergonomic challenges plaguing dispatchers by minimising the need for multiple keyboards and mice. So did replacing monitor clutter. With the XtendPoint solution, single-signal monitors are consolidated on each console using multiview displays that can handle up to four computer signals each or up to eight signals displayed on just two pieces of glass. A notable feature of this solution is the ability to offer each operator customised display viewing, even in a multi-shift operation. A KVM-over-IP backbone offers additional benefits. Before, only one dispatcher station could see the fire alarm system. With RGB’s XtendPoint KVM system, UCSD expanded access to the fire alarm system at each operator’s station. Now, no matter where dispatchers are seated, they have access to all needed systems. How UCSD uses RGB’s solution The RGB Spectrum solution marked a significant turning point for UCSD’s dispatch operations. Dispatchers experienced a dramatic improvement in efficiency, ergonomics, and situational awareness. Gone are the days of dispatchers juggling multiple control devices. With a unified interface, dispatchers can control all systems from a single keyboard and mouse. A streamlined workflow accelerated response times and reduced errors. Video integration proved invaluable. Dispatchers can now access live video feeds and additional mission-critical systems directly within one system interface, providing them with real-time visual information as required. With a unified interface, dispatchers can control all systems from a single keyboard and mouse Additionally, support for video integration with a video wall provided opportunities for enhanced collaboration and situational awareness. Commented Williams, “The flexibility of the RGB system also allowed UCSD dispatchers to leverage video wall capabilities. They can easily share critical information and task lists with colleagues. A more collaborative environment has facilitated communication and coordination among dispatchers, ensuring that tasks are efficiently managed and prioritised during high-stress situations. We can use the RGB system to throw things up on the wall so other dispatchers can see what’s happening and interact as needed.” “In addition," said Williams, “the resilience of the RGB XtendPoint system is invaluable in maintaining operational continuity. For example, in the event of a problem at a station, technicians can work on the issue while the dispatcher moves to a backup computer or station, allowing dispatchers to continue critical work without interruption. This proactive approach to system maintainability and resilience saves time and resources and ensures that dispatch operations remain fully functional at all times.” The result The impact of XtendPoint KVM-over-IP on UCSD’s dispatch operations has been profound. UCSD witnessed significant improvements in efficiency, ergonomics, and situational awareness. Efficiency soared as dispatchers seamlessly controlled multiple systems from a single interface. Ergonomic issues were mitigated, and dispatcher morale improved, enabling dispatchers to respond more effectively to emergencies. Future plans with RGB Spectrum Williams is enthusiastic about the wraparound monitors RGB has announced Looking ahead, UCSD sees opportunities to leverage RGB Spectrum’s technology further to enhance operations. RGB system’s versatility also enables UCSD to adapt to evolving threats and emergencies. In the event of, say, a building evacuation or siege, for example, UCSD could almost immediately establish a satellite facility. Williams is enthusiastic about the wraparound monitors RGB has announced. “We are looking at RGB’s new, yet to come to market, 43-inch curved monitors that will be the finishing touch for even better ergonomics and a customised workspace.” Another potential interest is a “flyaway” kit, a transportable command-and-control system with integral radio access. This mobile system would enable UCSD to monitor special events, such as festivals, where real-time situational awareness is crucial for ensuring the safety of attendees and staff. Williams notes, “We can have a mobile command post set up near a festival or special event, take one of our dispatch systems and put it there without having to move a lot of equipment or figuring out how to get it on the network.” Implementing RGB Spectrum’s solutions UCSD also aims to extend the reach of its dispatch operations by providing in-the-field personnel with access to real-time information. By equipping mobile units with RGB’s AV-over-IP systems via smartphones, police officers could receive critical updates and better collaborate with dispatchers to respond to incidents. “If you think of the unthinkable, like a school shooting, it would be ideal to share live coverage of what’s happening, detailed building schematics, and info on weapons the assailant might be using. Who doesn’t want to know what’s potentially happening behind closed doors before walking in? It’s situational awareness on a whole new level,” commented Williams. The partnership between the UCSD Police Department and RGB Spectrum has proven successful. By implementing RGB Spectrum’s solutions, UCSD transformed its dispatch operations to achieve unprecedented levels of efficiency, ergonomics, and situational awareness. And it is just a start.

Completed in 2023, Thanet Parkway Station, the new high-speed rail hub serving the Thanet area in southeast Kent, has implemented a significant infrastructure enhancement: the installation of high-quality parking barriers to optimise accessibility and safety within its premises. Investment in connectivity Thanet Parkway Station, which opened on 31st July 2023, is a testament to the region's commitment to advancing its transportation infrastructure. With a total investment of £44 million secured through a combination of council financing and various building and growth funds, the station addresses the rising demand for efficient connectivity to London and neighbouring towns. Swift and convenient travel Furthermore, its ample car park, boasting space for 293 vehicles, serves as an indispensable "park and ride" facility Featuring two expansive platforms capable of accommodating 12-car trains and strategically situated on the high-speed line through Ashford International, Thanet Parkway Station offers commuters swift journeys to key destinations. Furthermore, its ample car park, boasting space for 293 vehicles, serves as an indispensable "park and ride" facility, alleviating congestion in central Thanet and providing convenient access to the surrounding areas. Enhancing safety and traffic flow To enhance safety and streamline traffic flow within the station's car park and adjoining pedestrian and cycleway, Jacksons Fencing was specified to implement a comprehensive suite of parking barriers and demarcation measures. Warden Swing Barriers were installed along the pedestrian and cycleway to regulate vehicular access. These galvanised steel barriers offer a robust solution, while ensuring ease of operation for maintenance and emergency vehicles. Safeguarding pedestrian pathways Along the same path, Jacksons Fencing’s timber knee rail fencing served as an unobtrusive demarcation device. This fencing solution, constructed from kiln-dried, pressure-treated timber and galvanised steel straps, safeguards grass verges and delineates pedestrian pathways. Ensuring peace of mind Strategically positioned to enforce height restrictions within designated parking areas, Jacksons’ MaxHite parking height restriction barriers were installed. Crafted from galvanised steel and finished in a highly visible yellow polyester powder coating, the barriers provide durable protection against unauthorised access, while facilitating smooth traffic management. Each installed product comes with the assurance of Jacksons Fencing’s 25-year guarantee, symbolising a commitment to quality and sustainability. High-quality, sustainable products Commenting on the project, Peter Jackson, Managing Director of Jacksons Fencing, underscored the transformative impact of the enhanced security measures at Thanet Parkway Station, said "As a local supplier, we’re thrilled to have been involved in this project, and it’s great to see that the developers have invested in high-quality, sustainable products, showcasing this project’s commitment to providing a lasting transport solution for the community." He adds, "Beyond parking, the upgraded access control and increased security measures not only enhance safety, but also foster a profound sense of reassurance and pride in the area for all station users."

Wetlands, the "kidneys of the Earth", are considered one of the three major ecosystems on Earth, along with forests and oceans. Hosting a diverse range of terrestrial and aquatic plant and animal species, wetlands serve as crucial habitats for numerous bird species. Red-crowned cranes Beautiful Wetlands vs Critically Endangered Cranes The Red-crowned Crane is considered as the "God of Wetlands" and is highly sensitive to environmental changes. It is one of 14 bird species in China classified as critically endangered, with only around 2,000 wild Red-crowned Cranes remaining worldwide. Monitoring these rare bird species not only aids in their effective protection but also reflects changes in the wetland ecosystem to some extent. Red-crowned Cranes migrate between the regions of East China and Northeast China In China, during spring and autumn seasons, Red-crowned Cranes migrate between the regions of East China and Northeast China, requiring wetland management personnel to make all necessary preparations in advance every year. Recording and tracking data (e.g. time of arrival/departure, and total number) play a significant role in monitoring both the Red-crowned Cranes and the wetland ecosystem. Hence, monitoring rare bird species is essential not only for their conservation but also for understanding the changes in wetland ecological environments. Red-crowned crane captured by Dahua camera Vigilant cranes, eager for improved, smarter observation However, Red-crowned Cranes have extremely strong vigilance. Even while foraging or resting, there are often adult birds designated to be on alert, making warning calls and taking flight if any danger is detected. Therefore, it becomes challenging for monitoring personnel to observe them up close, as they need to maintain a distance of several hundred metres using binoculars to avoid disturbing the cranes. Such limitations in observation pose difficulties in monitoring the population distribution and activities of Red-crowned Cranes. To achieve efficient and intelligent monitoring while minimising human interference, many wetlands have enlisted the assistance of an intelligent "avian expert". Dahua: the guardian of cranes with smart technologies In recent years, avian intelligent recognition systems have been increasingly applied in wetland monitoring. Dahua Technology actively explores the integration of technology and wetland conservation to support the monitoring and protection of bird species across multiple wetlands. Rare bird species like the Red-crowned Crane can be automatically identified and counted By employing high-point video footage combined with avian intelligent recognition algorithms, rare bird species like the Red-crowned Crane can be automatically identified and counted. This allows monitoring personnel to discover and observe various bird species clearly and promptly without disturbing them. Additionally, techniques such as background removal and contour deformation processing help reduce the interference caused by lighting conditions and backgrounds, ensuring that the footage presents the identifying characteristics, location, and time for each bird. With this approach, comprehensive and accurate data recording and result analysis can be achieved without disturbing the Red-crowned Cranes up close. A brighter future for biodiversity using intelligent analysis In addition to population counting, vocalisations play a crucial role in bird research. By utilising voiceprint recognition, it becomes possible to track and study the population distribution of rare bird species. Many regions have established and improved databases of avian vocalisations, creating a foundation for biodiversity monitoring and analysis. These databases, combined with visual identification, are being cataloged in order to facilitate more comprehensive research and analysis, optimise timely conservation measures, and enhance dynamic and diverse science communication and education. Dahua Technology continues to empower biodiversity conservation through technology. The Dahua AI platform enables continuous algorithm training that helps reduce the development cycle of recognition algorithms for specific species. At present, Dahua has developed over 800 bird recognition algorithms, with more than 500 focused on waterfowl and migratory birds primarily inhabiting wetland environments. This extensive collection of algorithms greatly supports and contributes to biodiversity conservation efforts around the globe.

When it comes to protecting the environment, the security industry has historically been perched on the sidelines. For instance, the amount of electricity that physical security systems use is minimal when compared to the total energy usage in a typical building. However, as awareness of environmental issues has surged, and as some of the "low-hanging fruit" has been harvested, attention has come back to opportunities for additional, if small, savings. The lifecycles of security products are also being more closely examined, including the environmental impact of using plastics and other chemicals. We asked this week's Expert Panel Roundtable: How can the security industry contribute to protecting the environment?

There is a complex and interdependent relationship between security and productivity. Good security is needed to make productivity possible, but security measures could, in some instances, hinder workplace efficiency. New technologies are enabling security systems to have a more profound and positive impact on productivity by yielding better intelligence to guide the improvement of workplace practices. Multiple systems that work together, rather than separately, improve the productivity of security processes. We asked this week’s Expert Panel Roundtable: How can physical security systems contribute to productivity?

In the United States, they are called licence plate recognition (LPR) systems. In Europe, the more common term is automated licence number-plate recognition (ANPR). In either case, the systems provide capabilities that can benefit a range of applications from schools to municipalities to parking lots. Newer technologies can even identify vehicle colour, type, make and model. We asked this week’s Expert Panel Roundtable: What's new with licence plate recognition (LPR) and/or automated number-plate recognition (ANPR) systems?