Guest-of-Honour Ms. Sun Xueling, Senior Parliamentary Secretary, Ministry of Home Affairs & Ministry of National Development officially launched the Security Industry Conference (SIC) 2019, and the Safety & Security Asia (SSA) 2019, Fire & Disaster Asia (FDA) 2019 and Work Safe Asia (WSA) 2019 showcases at the Architecture & Building Services (ABS) 2019; located at the Marina Bay Sands Singapore Expo & Convention Centre. This year, SIC 2019 will focus on the topic “Tot...
The task of protecting shared spaces, such as offices and schools, has become increasingly complex, particularly with ever-rising political tensions and the difficulties of assessing threats for schools, workplaces and law enforcement. Given the randomness of when and where a violent person may strike, those who manage facilities need an emergency plan, as well as robust training, detection and awareness. To gain more insights into dealing with such threats, we interviewed John Torres, Presiden...
Helping retailers to improve store planning and the flow of footfall, Checkpoint Systems, globally renowned provider of shopper security solutions, has launched an innovative solution, the One Way Surveillance Sensor. One Way Surveillance Sensor Store layouts are critical, designed to influence customer behaviour and improve store flow while highlighting key promotions and merchandise. Developed to monitor directional changes of customer movements in-store, Checkpoint’s One Way Surveilla...
Security Essen is continuing to consolidate its position as a platform for the security industry. Numerous companies have confirmed their participation in the leading international trade fair, which will take place at Messe Essen from 22 to 25 September 2020. Particularly pleasing: In addition to many long-standing customers, the registrations also include companies which will take part in Security Essen again for the first time after a break. Amongst others, Telenot and Securiton will present...
Teijin Aramid has announced its participation at Milipol Paris 2019, global event for homeland security and safety, which takes place at the Villepinte Exhibition Center in Paris, France. From November 19 to 22, at booth 5N122, globally renowned manufacturer of premium aramids will show how their para-aramids Twaron and Technora, meta-aramid Teijinconex and ultra-high molecular weight polyethylene (UHMWPE) Endumax can add value to highly efficient protective equipment for police, justice, borde...
Securing large campus environments can be particularly demanding and requires a range of technology solutions. In effect, a campus may represent a dozen or more individual facilities to be secured, in addition to protecting the overall environment. Seeking more insight into the number and variety of needs of securing a campus, we asked this week’s Expert Panel Roundtable: What are the security challenges of protecting large campus environments?
Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence has announced the new camera registry module for Genetec Clearance, a digital evidence management system that facilitates collaboration between public safety agencies, corporate security departments, businesses, and the public. Video evidence is an invaluable tool to help investigators review events and solve crimes. However, the process of retrieving recorded evidence from surveillance cameras deployed by cities and private businesses located nearby an incident is cumbersome and time-consuming. This can lead to delays in an investigation and increase the risk of evidence being missed. Genetec Clearance camera registry module The new camera registry module in Genetec Clearance simplifies the video request process and improves collaboration between businesses and public safety agencies. Organisations can share a registry of the cameras they’ve deployed —including surveillance cameras, body cameras, and on-board recorders from different manufacturers— to allow authorised users to rapidly identify cameras of interest and request video to assist in an investigation. The ability for administrators to customise request forms and their required approval workflow also ensures protocols are followed when releasing video to a requesting party. Once a request is approved, encrypted recordings can automatically be sent to an authorised investigation, while also maintaining the chain of evidence. Compatibility with varied video codecs The technology allows organisations to maximise the use of their staffing" Genetec Clearance supports a variety of video codecs, so recipients can easily review recordings from a web browser without having to download and install a separate video player. “The Genetec Clearance camera registry allows organisations to reduce the time to fulfill access requests and share video evidence between stakeholders operating across different systems, departments, and jurisdictions,” said Erick Ceresato, Genetec Product Manager. Fast access to video evidence Erick further said, “The technology allows organisations to maximise the use of their staffing and provides investigators faster access to evidence to help enhance their response, and focus on public safety within their communities.”
The sensor solutions provider HENSOLDT continues its global expansion strategy in the Asia-Pacific region. The Group has acquired IE Asia-Pacific Private Ltd., headquartered in Canberra, Australia. Now operating as HENSOLDT Australia Private Ltd., they are renowned radar solutions and services provider in the country and throughout the wider APAC region. Radar solutions “The local support of our customers in Australia and in the Asia Pacific markets is extremely important to HENSOLDT”, said Thomas Müller, CEO of HENSOLDT. “HENSOLDT Australia is a part of our Global Customer Support & Services business and provides our customers with unparalleled radar solutions and systems support.” HENSOLDT Australia offers radar support, testing, training and installation services to the Australian Defense Force and other agencies. It currently employs more than 20 highly trained staff and generates annual revenues exceeding €4m. Air traffic control equipment We are excited to join HENSOLDT, to contribute to the company’s global growth" “We are excited to join HENSOLDT, to contribute to the company’s global growth and to further expand the support of our customers”, said Darren Gillam, GM Operations HENSOLDT Australia. HENSOLDT maintains longstanding business relations, delivering radars, electronic warfare systems, electro-optronic devices and air traffic control equipment to customers in the APAC region. Services and support HENSOLDT Australia will also be able to provide support to this wide range of products, which in turn will provide enhanced services and support for all our valued regional customers.
DigiCert, Inc., a provider of TLS/SSL, IoT and PKI solutions, announced that it has issued the world’s first Verified Mark Certificate (VMC) for a domain that sends email at scale: CNN.com. With this certificate, CNN is the first company prepared to participate in upcoming pilots of the BIMI (Brand Indicators for Message Identification) standard that require validated logos. Type of digital certificate A VMC is a new type of digital certificate that proves the authenticity of a logo tied to an email sender’s domain. VMC certificates are not currently in use in BIMI pilots, but they are expected to become a requirement, because they are a scalable way to ensure that corporate logos are not used fraudulently. Businesses have long sought ways to better identify themselves to customers in emails, and VMC certs for BIMI will enable verified brand marks to be displayed. Yahoo Mail is currently running a pilot of BIMI; Google is planning its own BIMI pilot in 2020, though it has not provided specific timing or commented on whether VMC would be required. Other email providers are also expected to begin their own BIMI implementations in the coming year. Enhancement of internet email VMC is a game-changing development for the email ecosystem and demonstrates CNN’s technical leadership"“CNN’s adoption of BIMI with VMC is a game-changing development for the email ecosystem and demonstrates CNN’s technical leadership,” said Seth Blank, director of industry initiatives for Valimail and chair of the AuthIndicators Working Group, which is developing the BIMI standard. “We commend DigiCert for helping to lay the groundwork for this important enhancement of internet email. The AuthIndicators Working Group is excited for many more brands to follow CNN’s leadership.” "DigiCert is excited to work with CNN and members of the AuthIndicators Working Group to take this first step in demonstrating the feasibility and benefit of VMCs for global brands under the BIMI pilot program,” said DigiCert Chief of Product Jeremy Rowley. “We know that there is a demand for issuing VMCs at scale and we are fully committed to providing that capability.” Supporting BIMI and VMC “It’s amazing to see the progress that BIMI has made in the last few years, and the ability to validate logos using VMC is a tremendous step forward,” said Alexander García-Tobar, the CEO and co-founder of Valimail, a leading provider of VMC-enabled BIMI services for domains. García-Tobar is also a co-founder of the AuthIndicators Working Group. “Valimail is committed to supporting BIMI and VMC in the industry as well as our own products, and we are excited to work with DigiCert on this important enhancement to email technology.” Secure, global framework BIMI is a new standard that provides a secure, global framework enabling email inboxes to display sender-designated logos for authenticated messages. It allows domain owners to specify a logo that will appear in the inbox, alongside authenticated email messages sent from their domains. Brands will be able to amplify their online presence in the inbox through authenticated messagesBIMI will work only when both the email and the logo are properly validated. The email must be authenticated through the Domain-based Message Authentication, Receiving & Conformance (DMARC) standard with a policy of quarantine or reject; the logo itself will be validated by the VMC. VMC certificate issued by DigiCert The VMC certificate issued by DigiCert for CNN.com is the first such certificate for a domain used to send email to consumers at high volumes. This certificate puts CNN — which has already been authenticating its domain with DMARC — in an “all systems go” position for participating in BIMI pilots that utilise VMC next year. With widespread use of VMC, BIMI and DMARC, brands will be able to amplify their online presence in the inbox through authenticated messages to consumers that are instantly recognisable through known, protected brand marks. DigiCert is ready to assist customers with pilot projects now and plans to have VMC certificates integrated into its DigiCert CertCentral platform by early 2020.
CentralSquare, which holds a market position in public safety software, announced that it has entered into a partnership with Genetec Inc., the global provider of video surveillance software and a provider of technology for unified security, public safety and operations. The partnership brings together CentralSquare’s broad and unified Public Safety Enterprise and Pro suites and flagship products from Genetec, including Genetec Citigraf™ and Genetec Clearance™. Combining these two leading technologies will enable public safety agencies across North America to smartly use existing public and private video cameras to reduce the number of victims of crimes and disasters while ensuring the safety of police officers and first responders. Gunshot detection systems There are more than 30 million cameras across the United States that generate 4 billion hours of footage a week. Unfortunately, the footage from these cameras and other sensors such as gunshot detection systems is captured by various systems and is often unavailable to first responders who can use that real-time data and video to save lives. With the increase in digital evidence captured by these systems, investigations are becoming increasingly complex Further, when a citizen calls 911, the dispatcher often has to rely on the caller’s description of the incident instead of quickly pulling-up the video feed from the nearest cameras and sensors. Additionally, with the increase in digital evidence captured by these systems, investigations are becoming increasingly complex and time-consuming. These disconnects prevent first responders from quickly assessing, understanding and safely responding to life-threatening emergencies. Integrated public safety suite CentralSquare provides an integrated public safety suite that manages everything from receiving a 911 call, dispatching responders, managing the records of the incident and providing tools for corrective actions. Genetec provides a powerful software backbone that not only allows cities to manage video surveillance for hundreds to thousands of cameras, but also provides the ability to gain strategic, data-driven insights pulled from a range of critical data sources. This partnership is a first in the public safety sector and marks a critical shift away from siloed and ineffective video surveillance towards a smarter future that unifies critical, lifesaving data into a single pane of glass. Real-time data As public safety concerns such as active-shooter incidents have increased by over 30 times since 2000, and natural disasters such as wildfires have destroyed more than 8 million acres in 2018 alone, the need for powerful tools to aid rapid and meaningful response is urgent. This new partnership between CentralSquare and Genetec delivers proven technology for police officers and emergency responders so that they can make effective decisions, based on real-time data, when and where it is most needed. When a citizen calls 911, dispatchers will be able to seamlessly see what is happening at the caller’s location" “As a result of this partnership, when a citizen calls 911, dispatchers will be able to seamlessly see what is happening at the caller’s location, ensure the right type of emergency response is dispatched, improve the situational awareness and safety of the responding officer, and have an integrated video record of the incident for future investigations,” said CentralSquare CEO Simon Angove. “We’re excited to see the benefits this partnership will bring to our 5,000-plus public safety partner agencies as they respond to emergencies much more efficiently and with real-time view into a situation.” Advanced data-driven policing software “Cities today rely on disparate, often disconnected, systems and information to make critical, life-saving decisions,” said Guy Chenard, Chief Commercial Officer of Genetec. “By working closely with a leader in public safety software like CentralSquare, we are able to bring the most advanced data-driven policing software and digital evidence management systems to an even broader array of customers. "Together, we are delivering a powerful solution that will better equip our country’s police officers and first responders and ultimately make our cities safer, smarter, and more livable.” Additional information about the partnership, including product demonstrations, is available at the annual IACP Conference in Chicago, October 26-29, CentralSquare booth 3018 and Genetec booth 5218.
The cybersecurity industry is being called upon to improve awareness and understanding of mental health by Cyber Security Connect UK (CSCUK), the industry forum for cybersecurity professionals, as part of World Mental Health Day on Thursday 10 October. One in four people in the UK will have a mental health problem at some point and anxiety and depression are the most common mental health problems. They are often a reaction to a difficult life event, such as bereavement, but can also be caused by work-related issues. Greater understanding of mental health Cybersecurity specialists often experience periods of intense pressure when dealing with cyberattacks" Recent surveys suggest that three out of every five employees are experiencing mental health issues because of work. Martin Smith, Cyber Security Connect UK Conference Chair and Chairman and founder of The Security Company and SASIG, said: “Cybersecurity specialists often experience periods of intense pressure when dealing with cyberattacks.” “Employers should have greater understanding of mental health and take steps to eradicate the stigma associated with it. It is so important that CISOs (chief information security officers) recognise the dangers to their own wellbeing and develop strategies to maintain a healthy work/life balance, for themselves and the teams they lead.” Top-level cyber security professionals Wellbeing and mental health will feature at Cyber Security Connect UK (CSCUK), the conference and industry forum for CISOs, which takes place from 13-15 November and will be held in Monaco. More than 300 top-level cyber security professionals are expected to attend the second edition of CSCUK. It is organised by the same team that produces the Les Assises de la Sécurité conference and offers a unique opportunity for delegates who participate in an insightful programme, with expert roundtables and partner workshops.
Traka, the provider of intelligent management solutions for keys and equipment, is at the International Corrections & Prisons Association (ICPA)’s annual conference, presenting a new solution for distributing medications safely, securely and accurately within prison environments. Exhibiting in partnership with the pioneer in prison and community corrections software applications provider Unilink, Traka will be demonstrating its specialist medication distribution lockers, designed to minimise the risks associated with traditional medication distribution methods. Biometric fingerprint technology Traka partnered with Unilink to create a bespoke locker solution for distributing medications safely" Visitors to the stand will be able to see how the solution can be accessed in a controlled manner, via biometric fingerprint technology at a convenient time by authorised prisoners, all backed with full audit control reporting capability. Says Tom Smith of Traka UK: “A significant proportion of prisoners rely on medication, but with increasing pressures within an already sensitive environment, many experience problems getting the medication they require. This situation is causing an unsafe environment not just for prisoners but for all involved, including prison officers and healthcare professionals.” “To tackle these challenges, Traka partnered with Unilink to create a bespoke locker solution for distributing medications safely, securely and accurately. At ICPA, we will be able to show how the solution can help healthcare professionals to load medications into specific compartments that can then be accessed at a convenient time by prisoners.” Scaleable solution with clear compartment identification The medication distribution lockers have been designed with randomised compartment allocation Traka’s medication distribution lockers have been designed as a scaleable solution with clear compartment identification to simplify distribution and reduce risks, as well as including ‘burst all doors’ functionality to allow quick loading of medication. To minimise the risks associated with issuing medication within prison facilities, the medication distribution lockers have been designed with randomised compartment allocation, capability to remove prisoner finger print to prevent stashing, and an audible alarm to alert if compartment doors are left open. Combined knowledge of custodial services Francis Toye, CEO of Unilink added: “Traka’s intelligent technology, when combined with our software and the combined knowledge of custodial services, presents a powerful solution to a difficult challenge faced by all prison facilities, in safe delivery of medication.” “We’re delighted to now be presenting our solution at ICPA and welcome visitors to experience how it can improve health and well being of a prison population.” The ICPA 2019 conference takes place in Buenos Aires between 27th October – 1 November.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behaviour is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimise, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalised enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programmes are organised locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage. Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Today’s camera systems also provide information such as location, date and time that can help an investigation Ability to record and retain video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration of camera systems is voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential security camera Portland, Oregon, launched its CrimeReports camera registration programme in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam programme. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration programme. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy concerns and community feedback Many of the camera registration schemes have localised branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) programme of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) programme of New Braunfels, Texas; or the RockView programme of Rockville, Maryland. The idea is based on willing participation of public citizens in helping law enforcement do their jobs Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration programme for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law enforcement and crime prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighbourhood Watch programmes. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the programme should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programmes, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighbourhood know that their security cameras are helping to fight local crime.
When violence or a life-threatening incident occurs, hospitals and other healthcare institutions are often in the crosshairs. Hospitals increasingly face a reality of workplace violence, attacks on patients, and threats to doctors and other support staff. And even if violence happens outside a hospital – such as an active shooter at a public place – the local hospital must be prepared to respond to an influx of injured victims. When conflicts arise inside a hospital, there is an urgent need to lock the facility down quickly. Security professionals and their teams need access control options that allow lockdowns to occur at the touch of a button. Lockdown capabilities are an important aspect of safety and security for hospitals, doctor’s offices and medical facilities The need for mass notification is also growing in the healthcare environment Fire alarm public address system The need for mass notification – another aspect of responding in an emergency – is also growing in the healthcare environment. Various systems can communicate through the fire alarm public address (PA) system to notify people in an emergency, or, alternately, to use email notification, text messaging, pagers, smart phones and/or personal computers (PCs). In lockdown situations, access control systems provide an emergency button with various triggers in the system – a hospital can lockdown specific units or the entire facility. Data capture form to appear here! Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products, points out that the safety of hospital staff, particularly nurses, cannot be overlooked. In the emergency room, 55 percent of nurses are assaulted in some way each year, which is a high percentage. The safety of nurses and all hospital staff deserves more attention. Duress/emergency notification technology Stankevich says one solution is to use duress/emergency notification technology: staff can carry and wear a ‘panic button” or have a two-key combination on their computer as an alarm trigger. When the staff member hits the panic button, a direct message can be sent to security, alerting security staff about the event and requiring a response. There has been an increase in demand for the safety and security of patients, staff and visitors at healthcare institutions, as evidenced by the recent CMS (Centers for Medicare and Medicaid Services) Emergency Preparedness Rule. As of Nov. 17, 2017, healthcare institutions that participate in Medicare or Medicaid must demonstrate compliance with the rule. Emergency preparedness systems A major challenge in compliance to this rule is balancing patient safety with comfort At its core, the rule seeks to establish national emergency preparedness requirements to ensure adequate planning for both natural and man-made disasters, and coordination with federal, state, tribal, regional and local emergency preparedness systems. A major challenge in compliance to this rule is balancing patient safety with comfort. Institutions should consider two-way communication that enables leadership to disseminate targeted messages quickly and efficiently, while arming all employees with a tool that can alert the appropriate staff should an incident occur. Solutions like this enable swift communication of issues without disturbing patients and visitors unless necessary. Effective response to emergencies “Fortunately, hospitals and their security departments are generally well equipped to respond to most emergency situations”, said John M. White, president/CEO of Protection Management, a consultant who works with hospitals to address their security needs. During the Ebola scare in 2014, however, hospitals had to re-examine their plans to ensure they were prepared to meet the challenges specific to rare and deadly disease. “Hospitals are prepared for most things, but Ebola seemed to have caught the whole world off guard, so people responded in different ways,” says White, who previously was security director of two multi-campus medical facilities before becoming a consultant. Hospital security Hospitals made adjustments to their emergency programs to determine how best to handle Ebola patients" He adds, “Hospitals made adjustments to their emergency programs to determine how best to handle Ebola patients and to protect other patients and staff. It was a new threat that healthcare organisations had not specifically addressed.” A particular concern was the possibility of an infected person walking into an emergency room and infecting other people and/or requiring facility decontamination. One role the hospital security department plays in such an emergency is to control access to the facility and to control visitors’ movements once they are inside the facility, says White. If the Ebola scare had progressed to the point that a hospital would need to screen patients, security would be positioned at the front entrance to help with that screening and, if necessary, to direct patients to a specific area for quarantine. Protective equipment Security might also need to wear protective equipment to handle a patient who is resistant to treatment, for example. There are often interactions between security personnel and the general public, a scenario that becomes more complicated if Ebola or a similar infection is likely. In general, security would be tasked with maintaining order and keeping people where they need to be, freeing up the medical professionals to do their jobs more efficiently, says White. To prepare for the impact of the Ebola scare, hospitals addressed various training and equipment needs and adjusted their disaster/emergency response plans. Read parts two and three of our heathcare mini series here and here.
ADT Commercial have grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group have expanded ADT Commercial’s presence geographically to more areas of the country. Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service. Enterprise resource planning Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020 “We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago. Bresingham tells me ADT Commercial has benefitted from the calibre and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020. We caught up with ADT at the GSX trade show in Chicago Providing new opportunities for regional integrators Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed. Security directors have a small staff and we help them know what they should be looking at in terms of data" “The industry doesn’t change a lot,” says Bresingham. “The technology just gets better, faster, and cheaper. As a service provider we take the best technology and combine it to provide the best solutions. We’re product-agnostic. Most of our jobs are down-and-dirty, doing the same things, but we’re pushing ourselves to be the best every day at the basics.” An emphasis at ADT is to provide customers ‘actionable’ data compiled from their various security systems. “We have a range of customers,” says Sanchez. Managing networks and video remotely “From small businesses to large data centers, there is no electronic system we cannot do. We are adaptable, from providing basic intrusion all the way to more sophisticated elements. Security directors have a small staff and we help them know what they should be looking at in terms of data.” “Our customers are our ‘true north’,” says Sanchez. A strong relationship with clients forms the basis for ADT Commercial’s success. Helping customers track data utilises ADT Commercial’s eSuite account management system, homegrown software that compiles and analyses various customer data inputs. It also allows the ability to manage networks and video remotely. “We built it from scratch for customers. It’s a web-based system that helps them manage their business,” says Bresingham. “We hold ourselves accountable. We don’t hide from data, we encourage it.” Monitoring refrigeration units The solution is different in every case, just as every customer is uniqueIn addition to data from customer systems, eSuite can compile local weather information, crime statistics and other information that can help provide trending information to guide a customer’s business. The system’s flexibility enables ADT to provide the data each customer needs. ADT helps customers manage their business beyond the security department, too. “We do a lot of things in environmental control, monitoring refrigeration units and making sure humidity and temperature readings are correct,” says Sanchez. Leaving a door open could cause product loss at a pharmaceutical company, for example. In the food industry, a freezer malfunction could cause huge losses. In either case, an alarm can draw attention to the problem in a timely manner. Other customers face regulatory requirements that demand an audit trail of compliance, which ADT’s systems can provide. At the end of the day, ADT asks customers ‘What’s your security need?’ The company then adapts and assembles its solutions using internal resources and outside vendors, to meet that need. The solution is different in every case, just as every customer is unique.
The Danish Superliga football club Brøndby IF were aware that family attendance had fallen at some of the more high-profile games, such as the local derby with F.C. Copenhagen, due to concerns over hooliganism and safety. With an average attendance of 14,000 people per game, and up to 100 registered persons on the stadium blacklist for causing trouble, the football club wanted to find a way to make genuine fans feel safer by preventing problems before they could occur. Improving security With the use of cameras and facial recognition, blacklisted offenders can now be automatically identified in the crowd before they attempt to enter the stadium. This system identifies any individuals registered on the offenders list and alerts security staff to prevent them from entering. The automated procedure at the stadium entrance also decreases congestion at the gates, so genuine fans can get into the stadium faster. As well as improving security outside, the system allows staff more time to focus their attention on creating a safe and entertaining environment for those inside the stadium. The technology can identify faces that are difficult to recognise with conventional techniques Facial recognition server The Panasonic facial recognition software ensures high levels of accuracy. The technology can identify faces that are difficult to recognise with conventional techniques, such as those taken from an acute angle and even when part of the face is concealed or hidden by sunglasses or scarves. In fact, the National Institute of Standards of Technology (NIST) in independent testing identified the system as the most accurate facial recognition server on the market. And the system is already working. One blacklisted offender was prevented from entering the stadium at the very first home game of the season in mid-July and he will receive a fine and extended ban. Protection of personal data However, some fans were initially sceptical about the scheme. They were worried about the Big Brother concerns of privacy and personal data protection. These fears quickly faded once the club explained the sensitive way that the scheme had been implemented. Security personnel remain in control of the process at every stage. The technology flags potential blacklisted offenders and the security advisers then take over and investigate further before taking action. People-led and technology supported The solution is people-led and technology supported. Personal data privacy is also protected because the facial recognition technology does not store the images or data of any supporters, other than those registered on the blacklist. In addition, all personal data is stored on an internal server, not connected to the internet or to any other system, significantly reducing any cyber risk of data breach. After seeing the results of the technology and receiving reassurances about data protection, both Brøndby management and fans alike have welcomed the new technology. Moving forward there is also the potential to utilise a national hooligan register with the system to help spot travelling troublemakers within Denmark.
AASA, The School Superintendents Association, has formed a new partnership with Armor At Hand™, a company that manufacturers Smart Shields™ connected to the internet and are capable of protecting users from handguns and high-powered rifles. The Shields serve as a first layer of protection in the event of an intrusion and serve as an alarm to alert those connected to the system a potential threat is occurring. Armor At Hand manufactures the world’s first lightweight, mobile Smart Shields with internet connectivity and U.S. National Institute of Justice (NIJ) level 3 equivalent test rating, giving it the ability to stop high-powered rifle rounds. Schools, workplaces, places of worship and other venues now have access to the Smart Shield. AASA members can receive a special offer to receive a Smart Shield from Armor At Hand. Immediate protection at first encounter "Armor At Hand’s partnership with AASA speaks to both organisations’ commitment to providing resources to assist school districts before, during and after a crisis,” said Chad Ahrens, founder and CEO, Armor At Hand. “With access to more than 12,000 school districts, the AASA partnership enables us to reach the people that the Smart Shields are designed to protect.” The Shields hide discreetly in plain sight, yet, provide immediate protection at first encounter. Once one of the shields is moved, all the shields in the area are alerted and will light up and buzz while autonomously sending an alert to authorities of a potential threat. Armor At Hand Smart Shield uses ArcGIS by Esri to map real-time danger areas and safe zones while simultaneously offering route guidance to safety for those in harm’s way. Activation movement amount and timeframes are setup at installation to meet the needs of each site. Emerging technology in security “AASA is proud to be partnering with Armor At Hand,” said Daniel A. Domenech, executive director, AASA. “Threats of violence at our schools has continued to be an issue that must be addressed. AASA is committed to keeping students, teachers and schools around the country safe. Launching this partnership with Armor At Hand is indicative of our commitment to doing that by using emerging technology in security.” AASA is the premiere membership organisation representing public school district superintendents across the country and the world. The primary goal of AASA is to advocate for highest quality public education for all students, as well as to develop and support school system leaders.
Located in Eastern China, Hangzhou is the capital and most populous city of Zhejiang Province. It has registered population of 9,800,000, with total area of 16,596 km². Jianggan District is one of the five main urban areas of Hangzhou. With a floating population of about 1.06 million, Jianggan District ranks first among Hangzhou's main urban areas. As the new administrative center of Hangzhou, it boasts the most important CBD and the largest train station and car hub in Hangzhou, bringing together various traffic elements such as highway junctions and bridges across the river. The entire Jianggan District is promoting vital transformation in urban areas Intelligent surveillance system Covering 8 streets, 141 communities and 4 villages, the entire Jianggan District is promoting vital transformation in urban areas. Nevertheless, the non-registered population, accounted for about 40% of the total population, makes it hard for the local government to improve urban management in the district. Every policeman needs to manage 1,700 citizens on average. The shortage of police force affected their work precision and led to difficulties in providing timely police response. In addition, insufficient surveillance coverage and limited intelligence system in the area resulted in inactive security measures, making it difficult for the police to achieve their goals Integrating DoT, IoT and the internet Based on the Dahua Heart of City (HOC) architecture supported by "Full Sensing, Full Intelligence, Full Computing and Full Ecosystem (4 Full) capabilities, Dahua Technology firmly focused on the construction needs of the area and built the overall plan of establishing an ‘online police’. Integrating the Internet, DoT and IoT, Dahua Technology has successfully assisted the Hangzhou Jianggan Public Security in building a multi-dimensional network that targets customer value, and combines AI, big data, and cloud computing in order to obtain accurate real-time data and strengthen the current technology of “online police” operations. Sensors and monitoring products Dahua Technology deployed 19 sensors, hundreds of monitoring products and a sophisticated network Moreover, Dahua Technology deployed 19 sensors, hundreds of monitoring products and a sophisticated network. It also set up 46 actual police investigation models to provide accurate instructions for Jianggan police, including property crimes analysis, situation analysis, vehicle management, people management, psychiatric control, online apprehension of violators, as well as missing person search, etc. Compared with traditional police operation, Dahua HOC Safe City Solution has built an “Online Police” mechanism to obtain the most authentic real-time data through information technology, and carry out accurate computer applications for a more scientific service deployment, efficient police force and powerful security control. Dahua HOC Safe City Solution It ensures that the Jianggan police can perform properly at a given time. It also promotes the transformation of police affairs from passive to active, from extensive to subtle, from imprecise to accurate, and from offline to online, gradually carrying out the prediction, early-warning, and prevention measures of police operations. Since 2016, the Dahua HOC Safe City Solution has helped Jianggan Public Security achieve outstanding results including enhanced police intelligence, reduced crime cases, increase in case closure rate and efficiency, improvement in public service, and speedy recovery of missing individuals, opening a new chapter for intelligent police operations.
Genetec Inc., globally renowned technology provider of unified security, public safety, operations, and business intelligence has announced that the city of New Orleans (NOLA) is relying on Security Center, the company’s unified IP security platform, to improve public safety and enhance city-wide collaboration. With about 400,000 residents, New Orleans (NOLA) is the most populous city in the State of Louisiana. Like other big cities, NOLA is focused on enhancing public safety for its citizens and the 1.2 million visitors who flock to the city’s French Quarter for Mardi Gras celebrations. Using Security Center, the NOHSEP agency has saved police officers about 2000 hrs of investigative work in just a year Genetec Security Center As part of a Citywide Public Safety Improvement Plan that included the deployment of a new citywide public safety system and the construction of a Real-Time Crime Center (RTCC), the New Orleans Homeland Security and Emergency Preparedness (NOHSEP) chose the Genetec Security Center unified platform to support all city agencies. Using Security Center, the NOHSEP agency has saved police officers about 2000 hours of on-foot investigative work in just one year. “It might take a police officer over an hour to visit business locations, speak with owners, look through video, find what they are looking for, get a copy of video onto USB keys, drive back to the precinct, and then submit that into evidence." said George Barlow Brown, IT Manager at the New Orleans Real Time Crime Center. Video and ALPR cameras He adds, “So, we have essentially saved the department over 2000 hours of manual labor in physically collecting and storing video evidence. That’s more time for officers to respond to calls of service and be present in our many neighborhoods, which helps build community confidence. The ROI is there for us in terms of the efficiency,” The team can now easily retrieve evidence from over 325 city-owned video cameras and 100 automatic license plate recognition (ALPR) cameras (60 of which are Security Center AutoVu cameras) from the Real-Time Crime Center. The new security platform is integrated with other public safety solutions such as a Briefcam analytics system and a computer-assisted dispatch (CAD) system. All this information gets routed through to a central command center, speeding up emergency response. Share video access with RTCC “Our operators do the full investigative work right from within Security Center. It’s just one of the most intuitive solutions that I have ever seen. We can display up to six video tiles and hit ‘synchronise video’ to see various angles of the same scene playing at the same time. We can then select the segment of video we need and hit export. Each 10-minute segment from all the video tiles is then archived for viewing later on,” said Brown. NOLA is also leveraging Security Center to foster a true public-private partnership. The city launched a platinum version of the SafeCam project, which allows businesses to share access to external video cameras with the RTCC. Motion-detection alarms Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems. Participating businesses can be identified by discrete signage at their front entrances. This tells on-the-ground officers that this business has shared their outdoor cameras with the RTCC, and there is no reason to disturb the establishment or their customers. The officer can simply call RTCC operators to get the evidence they need. Brown and his team also have motion-detection alarms set up on cameras facing some known illegal dumping sites. As soon as someone dumps refuge in these locations, the team can proactively notify the Sanitation Department so they can collect the debris. Mining video and data NOLA is making the most of its security investments to improve city life too. For one, the RTCC operates a backup emergency operations center for the city of New Orleans. The NOHSEP team has also shared video feeds with other city departments such as the Sewage and Water Board, so they can determine the rate at which an intersection floods. As plans continue to evolve, the RTCC team is taking full advantage of the new technology to keep NOLA safer. “As far as investigations and the ability to mine video and data, Security Center is hands-down the best product out there. With this platform, we’re extending greater efficiency to responding officers, and we’re also forging stronger partnerships with our community. Together, we’re all working smarter and faster to keep New Orleans safe,” concluded Brown.
Delfina Chain, Sr Associate Customer Engagement & Development at Flashpoint, discusses what resources defenders must access to in order to keep a finger on the pulse of the cybercriminal underground. Artificial intelligence (AI) is already being applied to diverse use cases, from consumer-oriented devices - such as voice-controlled personal assistants and self-directed vacuum cleaners - to ground-breaking business applications that optimise everything from drug discovery to financial portfolio management. So naturally, there is growing interest within the information security community around how we can leverage AI - which encompasses the concepts of machine learning (ML) and deep learning (DL) - to combat cyber threats. AI-enhanced cyber security The effectiveness and scalability of cybersecurity-related tasks has already been enhanced by AI The effectiveness and scalability of cybersecurity-related tasks, such as malware and spam detection, has already been enhanced by AI, and many expect ongoing AI innovations to have a transformative impact on cyber defence capabilities. However, security practitioners must also recognise that the rise of AI presents a potent opportunity for cybercriminals to optimise their malicious activities. Much like the rise of cybercrime-as-a-service offerings in the underground economy, threat-actor adoption of AI technology is expected to lower barriers to entry for lower-skilled actors seeking to conduct advanced malicious operations. A report from the Future of Humanity Institute emphasises the potential for AI to be used toward beneficial and harmful ends within the cyber realm, which is amplified by its efficiency, scalability, diffusibility, and potential to exceed human capabilities. Encrypted chat services Potential uses of AI among cybercriminals could include the development of highly evasive malware, the ability for automated systems to exhibit human-like behaviour during denial-of-service attacks, and the optimisation of activities such as vulnerability discovery and target prioritisation. Fortunately, defenders have a leg up over adversaries in this arms race to harness the power of AI technology, largely due to the time- and resource-intensive nature of deploying AI at its current stage in development. The purpose of intelligence is to inform a course of action. For defenders, this course of action should be guided by the level of risk (likelihood x potential impact) posed by a threat. The best way to evaluate how likely a threat is to manifest is by monitoring threat-actor activity on the deep-and-dark-web (DDW) forums, underground marketplaces, and encrypted chat services on which they exchange resources and discuss their tactics, techniques, and procedures (TTPs). Cobalt Strike threat-emulation software Flashpoint analysts often observe cybercriminals abusing legitimate technologies in a number of way Cybercriminal abuse of technology is nothing new, and by gaining visibility into adversaries’ ongoing efforts to develop more advanced TTPs, defenders can better anticipate and defend against evolving attack methods. Flashpoint analysts often observe cybercriminals abusing legitimate technologies in a number of ways, ranging from the use of pirated versions of the Cobalt Strike threat-emulation software to elude server fingerprinting to the use of tools designed to aid visually impaired or dyslexic individuals to bypass CAPTCHA in order to deliver automated spam. EMV-chip technology Flashpoint analysts also observe adversaries adapting their TTPs in response to evolving security technologies, such as the rise of ATM shimmers in response to EMV-chip technology. In all of these instances, Flashpoint analysts provided customers with the technical and contextual details needed take proactive action in defending their networks against these TTPs. When adversaries’ abuse of AI technology begins to escalate, their activity within DDW and encrypted channels will be one of the earliest and most telling indicators. So by establishing access to the resources needed to keep a finger on the pulse of the cybercriminal underground, defenders can rest easy knowing they’re laying the groundwork needed to be among the first to know when threat actors develop new ways of abusing AI and other emerging technologies.
It’s no surprise that a growing number of people are turning to motorbikes as their primary method of transport due to Spanish cities becoming increasingly congested. In fact, according to a 2016 study by the Institute of Environmental Science and Technology (ICTA-UAB) and the UAB Department of Geography, Barcelona is now the European city with the highest number of motorbikes per inhabitant. The research found that 372,278 trips are made on motorbikes every day in the city. Motorbikes began to experience a boom in 2004 when the Spanish government enacted a regulatory measure that allowed car drivers with three years of experience to switch to motorbikes with capacity up to 125cc. The ability to avoid congestion and complete journeys more quickly promoted exponential growth. Protecting motorbikes from thieves Unattended motorbikes are vulnerable to theft and vandalism, so protecting them has become a key concernAlthough this has brought many benefits, it has also created a significant problem for users – where to park their motorbikes. Unattended motorbikes are vulnerable to theft and vandalism, so protecting them has become a key concern. Similarly, city councils are cracking down on illegally parked motorbikes that obstruct access, and are removing them from pavements and other areas. It’s this situation that prompted Alicante-based motorcyclist, Alejandro Martin, to create Mimoto Parking, along with two other biking friends. As the company’s managing director, he takes up the story and explains, “We want our customers to be able to keep their motorbikes secure and avoid the fines associated with illegal parking. By creating conveniently located facilities that can be accessed at street level, without the need to negotiate dangerous ramps, we have reinvented the parking concept. “We offer a revolutionary service where owners can safely park and also store belongings such as helmets, jackets and gloves in lockers. Users can access our parking lots on a 24/7 basis and go about their business without worrying about their motorbike’s security.” Access code to obtain a parking space Although it only operates a few sites at the moment, the response has been incredible and Mimoto Parking has plans to operate over 40 facilities by 2021 and, in order to finance this rapid expansion, Alejandro Martin and his team is looking to attract additional funding from interested parties. By registering online for free, a user is sent a six digit personal and non-transferable access code to obtain a parking space The company’s success is down to the fact that Mimoto Parking has simplicity at its heart. By registering online for free, a user is sent a six digit personal and non-transferable access code to obtain a parking space. They then identify the facility that is most convenient, key in the six-digit code via a keypad when they arrive, and enter and park. Remote monitoring via Ralset’s ARC Utilising a ‘pay as you go’ concept, leaving users simply re-enter the same six digit code at which point Mimoto Parking automatically charges them for the duration of their stay. Each facility is remotely monitored at all times via Ralset’s alarm receiving centre (ARC) and a full intercom system offers user assistance when they need it. Alejandro Martin says, “When developing Mimoto Parking we knew that our success would hinge on our ability to implement access control and intrusion detection technology that could not only guarantee the highest levels of security but also be intuitive, straightforward to roll-out across multiple sites, and be as reliable as possible. “In order to find out more about what we could do, we invited leading security integrator and PACOM approved partner, Cettec Seguridad, to come in and hear about our requirements.” Integrated access and alarm controller Doors and alarm points can be partitioned into different areas of security and controlled by multiple keypads"Cettec Seguridad configured a solution based around the PACOM 8002 integrated access and alarm controller – an all-in-one platform that integrates the functionality required for a remote security system. PACOM 8002 supports auto-discovery of peripheral devices for simplified installation and all doors can be individually configured to operate via card only, PIN only, or card and PIN, with access schedules providing additional control. Furthermore, doors and alarm points can be partitioned into different areas of security and controlled by multiple keypads. The PACOM 8002 system would have to integrate seamlessly with Mimoto Parking’s mobile app and allow the ARC to monitor events at all times. Alfonso Lorenzo Robledano, business development director for Southern Europe at PACOM, states, “Cettec Seguridad asked us to make some adaptations to the PACOM Graphical Management System (GMS), which is based on a data communications platform that successfully integrates access control, alarm monitoring, video surveillance and many other building services into a single, remotely accessible system. “PACOM’s technical experts were able to modify the software’s algorithms and design new schematics to meet Mimoto Parking’s exact requirements and, in addition, deliver uninterrupted system operation, intelligent self-testing and multiple back-ups.” Manages the parking occupancy status Signs can be operated to indicate availability and the system can even be remotely reset when necessaryAs well as allowing customers to communicate directly with personnel at the ARC, the modified PACOM GMS can also manage the parking occupancy status at each site. Signs can be operated to indicate availability and the system can even be remotely reset when necessary. This level of scalability also means that new technologies can simply be added to as they are developed, offering Mimoto Parking the ability to further develop the system as required and future proof its investment. Just as importantly, PACOM and Cettec Seguridad collaborated to ensure that the system can be quickly and easily rolled out across any new sites as they are acquired. Each system controls one entry and one exit door using a single controller and keypad, which means minimal wiring and allows minor adjustments to be made as necessary. Meeting the objective of securing bikes Mimoto Parking’s Alejandro Martin is delighted with what has been achieved and praised PACOM’s willingness to work closely with his team and Cettec Seguridad to devise a unique solution. He concludes, “Our ability to keep customers’ motorbikes secure is fundamental to our success and therefore we needed to be 100 per cent confident that the technology we installed was able to meet this objective. “PACOM’s experts were a pleasure to deal with and as keen as we were to optimise our entire security and access control infrastructure. I’m looking forward to working together in the future as we expand Mimoto Parking and introduce new sites to our portfolio.”
Round table discussion
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
When it comes to security and to ensuring the integrity of gaming operations, today’s casino market is risk-averse. Regulations direct the required surveillance of table games and slot machines, while modern casinos are often sprawling complexes that have a variety of other risks to be addressed, too. We asked this week’s Expert Panel Roundtable: What are the challenges of the casino market relating to security and surveillance technology?