Security camera systems

Matrix is delighted to share the successful participation in MahaSecure Tech Expo 2024, held from August 22nd - 24th at Siddhi Banquets, Erandwane, Pune. The event provided an excellent platform for Matrix to display its cutting-edge IP Video Surveillance, Access Control, Time-Attendance, and Telecom Solutions, garnering significant attention from industry professionals and stakeholders.  Innovation in security solutions  Ruggedised IP Camera At MahaSecure Tech Expo 2024, Matrix highlighted its extensive security portfolio, meticulously designed to address the diverse needs of modern enterprises.  A standout feature was the newly launched Ruggedised IP Camera, which conforms to EN50155 standards. These cameras, ideal for challenging environments such as roadways and railways, impressed attendees with their superior video quality, outstanding low-light performance, and versatile monitoring capabilities.  Bullet and Dome Cameras, NVRs, and VMS Project Series and Professional Series Bullet and Dome Cameras, known for their robust cybersecurity features Matrix also featured its Project Series and Professional Series Bullet and Dome Cameras, known for their robust cybersecurity features that comply with OWASP ASVS 4.0 L2 standards, verified by STQC, Delhi. These offerings were complemented by Matrix’s Network Video Recorders and Enterprise-grade Network Video Recorders (NVRs) with integrated Video Management System (VMS), which collectively demonstrated the company’s commitment to delivering high-quality, reliable security solutions.  Integrated access control and time-attendance solutions  Matrix’s comprehensive Access Control and Time-Attendance solutions attracted significant interest at the expo. These solutions provide a unified approach to managing physical access and ensuring accurate workforce management. Highlights included a GDPR-compliant system and the latest feature of WhatsApp integration for real-time alerts and notifications. COSEC ARGO FACE200T A major attraction was the state-of-the-art facial recognition time-attendance terminal, COSEC ARGO FACE200T. Known for its exceptional accuracy, rapid identification, and extensive user capacity, this terminal supports seamless connectivity options, including Power over Ethernet (PoE) and Ethernet, making it a preferred choice among attendees.  Showcasing advanced telecom solutions  Matrix’s advanced Telecom Solutions also took center stage at the expo. With decades of experience in the telecommunications industry, Matrix presented its state-of-the-art IP-PBX systems, Unified Communication servers, and VoIP gateways. These solutions, designed to enhance business communications and operational efficiency, were well-received by attendees looking for scalable, reliable, and robust communication infrastructure for their enterprises.  Strengthening market presence in Pune  Matrix's participation in MahaSecure Tech Expo 2024 reinforced its growing market presence in Pune Matrix's participation in MahaSecure Tech Expo 2024 reinforced its growing market presence in Pune and neighbouring regions. The event provided an excellent opportunity for Matrix to engage with industry stakeholders, showcase its comprehensive suite of solutions, and further strengthen its foothold in the Western Indian market.  Insights from the event  Kaushal Kadakia, Marketing Head - Matrix Comsec, expressed his enthusiasm about the event, stating, "We were thrilled to showcase the features and applications of our latest products to key personnel from various industries." "The expo provided valuable insights into how our solutions can significantly enhance the efficiency and effectiveness of security and communication systems."  Looking forward  Matrix extends its gratitude to all attendees who visited their booth at MahaSecure Tech Expo 2024. The event was a great success, and Matrix looks forward to continuing to provide innovative security and telecom solutions that meet the evolving needs of modern enterprises. For more information on Matrix's solutions or to discuss how the products can be tailored to meet specific business requirements, please visit the website or contact the expert team.

A North East tech specialist has doubled sales revenues in the last 12 months following a raft of major contract wins across the region’s manufacturing, hospitality and education sectors. Providing technology support services including cybersecurity, data networks, and IP camera and access control systems to regional and national organisations from its Follingsby Park-based head office, Advantex has seen turnover increase to £12 million in FY24. DMARC service The firm, which also reports a healthy forward order book for the next two years, has also seen a host of new starters join since the start of the year, boosting current workforce numbers to 70 people to support technical operations, customer service and sales. The expansion comes as a result of increased demand in the market and ongoing investment to deliver enhanced systems and technical expertise, including the recently launched DMARC service to provide greater network and email safety and security for clients. Online services and digital infrastructure The firm persists in investing in its workforce creating upwards of 15 frontline technical and engineering roles Advantex continues to support the region’s education sector, helping dozens of schools and Multi Academy Trusts including Advance Learning Partnership, Bishop Wilkinson Catholic Education Trust and Inspire Multi Academy Trust to improve their online services and digital infrastructure. Work at AESC’s new EV battery new gigafactory in Sunderland and IT network refreshes at Darlington’s 5-star Rockliffe Hall, Northumberland Estates and Yorkshire soft drinks manufacturer and supplier Cawingredients, have been provided. The firm will continue to invest in its workforce creating upwards of 15 new frontline technical and engineering and office roles in the coming months, pioneering to a 30% increase in numbers by the end of next year. This will include additional data cabling engineers and technicians to support frontline operations, while further sales, helpline, project management, operational and admin staff will join to support current and new customers. Growth and recruitment Highlighting continued strong growth and recruitment, Dave O’Connell, operations and finance director and co-founder of Advantex, said in the last financial year the company had strengthened its position, investing to support the completion of key projects. He added: “In the last year we have created a strong platform for expansion and business development, with initiatives essential to deliver our ambitious plans for growth on the back of new contracts. We understand the importance of continual business development, recognising that within our current infrastructure, there is even more potential for success in both current and new markets in the upcoming years." Rapid development of technology O’Connell added: “We are seeing strong performances across all our operations with sustainable growth in current markets and exciting expansion into new ones, notably renewables and sustainability. We look forward to building on this with further new work and expansion on all fronts." “The rapid development of technology is one of the key characteristics of modern life. We are helping our customers to navigate their way through the digital age with added value, potent technologies and solutions, making life for people easier and more enriching.”

VOSKER, a provider of cutting-edge surveillance solutions, has announced the latest evolution of its camera, the VKX, which includes new features like on-demand mode, better image quality for both day and night usage, a 2X larger solar panel, and new front-access design. The VKX can operate 100% autonomously for up to 6 months without an external power supply.  Front access design Due to the camera’s larger, frameless solar panel, the setup doesn’t require any wires or even a wifi network, only LTE cellular connectivity. The new front access design means a sturdier build with fewer components, allowing for quick battery swaps without needing to dismantle the entire camera from its mounting bracket. This highly compact evolution of the technology is more portable than ever and allows the user to install or upgrade the camera without compromising any existing security measures.  Easy installment  It’s designed for customers who need portable security, in remote places without wifi It’s designed for customers who need portable security, in remote places without wifi or access to power. Not only do these new key features allow for an easier installment and rapid deployment, but they also reflect VOSKER’s continued dedication to evolving their product. “The VKX is something we’ve been looking forward to sharing with our customers,” says VOSKER co-founder, President, and CEO Jimmy Angers.  Impact of product feedback “This newest generation was heavily influenced by their feedback on previous products. We take our customers’ input on the product very seriously because, ultimately, it's for them and we’re always looking to improve their experience when using our products." "We’re very proud of the improvements we’ve made on this new camera and look forward to continuing to find innovative ways to keep building on this success.” Expansion of new technologies The launch of VKX comes just a few short months after VOSKER announced its latest financing round of USD 125M with the participation of EDC, The Royal Bank of Canada, and Scotiabank. The significant infusion in capital is aimed at the company’s growth and accelerating the development and market expansion of new technologies like the VKX.  VOSKER app The VKX is also supported by an updated version of the VOSKER app, which has been improved to help users quickly get the information that matters most to them – the changes include updates to search, filters, and notifications. They push the boundaries of what’s possible in the world of surveillance technology, ensuring that customers receive the most advanced and reliable solutions available.

Scandit, the pioneer in smart data capture, announces the asset acquisition of shelf audit automation technology from MarketLab, a Polish image recognition and AI software company specialising in the retail industry. As part of the transaction, MarketLab's expert team will join Scandit to build and expand the new offering. MarketLab's expertise in fixed camera solutions complements Scandit's existing ShelfView mobile capture approach to provide a hybrid data capture shelf intelligence solution for retailers. The global retail sector loses approximately $634 billion annually due to problems with on-shelf availability alone, according to research from IHL Group. Optimal store conditions The new hybrid solution will enable retailers to gain insights into on-shelf availability Delivering increased workforce efficiency and automating time-intensive store operations processes, the new hybrid solution will enable retailers to gain insights into on-shelf availability, planogram compliance, pricing issues, and more to maintain optimal store conditions, maximise sales, and reduce lost revenues due to stockouts, particularly in high-SKU volume environments like grocery stores.  It will also provide AI-enabled notifications to improve store key performance indicators and flag issues in near-real time to store associates and management.  "The acquisition marks a new milestone in Scandit's evolution as we continue to broaden our smart data capture capabilities for the wider retail industry. Integrating MarketLab's fixed camera-based shelf recognition experience and technology into ShelfView strengthens our ability to empower retailers to enhance their overall store performance, boost store associate efficiency and optimise the monetisation of shelf data with CPG partners," said Samuel Mueller, CEO and Co-Founder of Scandit. Accurate stock availability "We are delighted to join forces with Scandit. Combining our complementary technologies, we look forward to delivering additional value, ROI, and insights to grocery retailers globally so they can benefit from increased visibility into their shelves, ensure accurate stock availability, and ultimately enhance the customer experience," said Piotr Wardaszko, CEO of MarketLab. Leveraging the strengths of mobile capture and fixed cameras offers retailers a complete, scalable, and flexible solution for all store formats, with a seamless path to more efficient and cost-effective shelf management. Mobile capture, via smartphones or handheld computers, is easily deployable using existing devices, adaptable to different store environments and can be scaled quickly.  The addition of fixed cameras provides continuous high frequency data capture for near-real-time shelf monitoring, while freeing up store associates to devote their time to higher-value tasks, such as customer engagement. Cost-effective shelf management The acquisition strengthens Scandit's retail shelf management and analytics solution, ShelfView The acquisition strengthens Scandit's retail shelf management and analytics solution, ShelfView, which leverages object recognition, augmented reality and other advanced computer vision technology to process images for more intelligent and efficient store operations.  Thanks to Scandit's AI and machine learning capabilities, ShelfView delivers alert accuracy at 99.7% — crucial for delivering reliable insights quickly in rapidly changing shelf situations.  With Scandit's large existing retail customer base, including eight out of the top ten US grocers plus MarketLab's existing accounts including Carrefour Poland, Scandit is well positioned to drive further growth and retail innovation. Providing valuable insights The acquisition opens new routes to market by providing valuable insights to consumer packaged goods (CPGs) and merchandising agencies to maximise revenues through higher on-shelf availability, accurate pricing, promotions and planogram compliance as agreed with their retail partners. Beyond the retail sector, Scandit sees future potential in fixed camera deployments in other environments, such as warehousing to automate logistics workflows.    The acquisition of MarketLab signals a new phase of growth for Scandit and advancement as the smart data capture leader. Today's announcement follows Scandit's $150m Series D investment in 2022, which has helped accelerate its R&D, with a focus on AI/ML capabilities, reflected in recent product developments such as ID Validate, ID Bolt, MatrixScan Find and more.

Skills for Security, a training provider in the fire and security sector, is proud to announce a new partnership with DeepAlert, a global pioneer in AI video analytics solutions. DeepAlert has joined Skills for Security as a Platinum Sponsor, marking a significant alliance aimed at enriching the fire and security sector through education, innovation, and ethical and sustainable practices. AI video analytics DeepAlert, renowned for its expertise in AI video analytics and its application in the security industry, will work closely with Skills for Security to support the development and implementation of top-tier apprenticeship training, contributing to efforts to narrow skills shortages in the sector. David Scott, Managing Director of Skills for Security, expressed, "We are pleased to welcome DeepAlert as a Platinum Sponsor. Their experience with and focus on innovative technology aligns with our objective of delivering premier training and development opportunities. Together, we aim to elevate industry standards and prepare the workforce to harness new and exciting AI technology in the security industry." Top-tier apprenticeship training DeepAlert's sponsorship will significantly empower Skills for Security to increase its capacity to train more DeepAlert's sponsorship will significantly empower Skills for Security to increase its capacity to train more apprentices, improve educational resources, and offer enhanced access to cutting-edge technology and expertise. "We are excited to partner with Skills for Security and contribute to the growth and development of the sector," said Mark Smuts, Head of Sales and Marketing at DeepAlert. Platinum Sponsor "As a Platinum Sponsor, we look forward to sharing our knowledge and resources to help build a more skilled and future-proof workforce." The partnership between DeepAlert and Skills for Security represents a shared commitment to raising industry standards and fostering a culture of lifelong learning. By working together, both organisations are set to significantly impact the future of the fire and security sector.

Regulation on AI is undergoing significant changes globally, with new frameworks emerging to govern its application across various sectors. Over the past year, the European Union's AI Act has been at the forefront, providing comprehensive guidelines aimed at ensuring the responsible use of AI technologies. This legislation offers clear directives for the deployment of AI in applications like real-time video analysis and facial recognition, which are increasingly being adopted by law enforcement agencies, retailers, and other industries that require robust security solutions. Assertive approach to AI regulation In contrast, Australia has taken a more assertive approach to AI regulation, particularly concerning its application in the gambling industry. A new government initiative mandates that gaming venues actively identify and manage individuals who have opted for self-exclusion from gambling activities. This regulation is not limited to large casinos but extends to smaller venues such as pubs and clubs that feature gaming rooms with poker machines, a common and popular fixture in Australian entertainment.  Facial recognition A significant responsibility on the venues to effectively identify anyone on the self-exclusion list The requirement imposes a significant responsibility on these venues to effectively identify anyone on the self-exclusion list and prevent them from participating in gambling activities.  This regulatory shift is being highlighted at the International Convention Centre (ICC) Security Exhibition, which opens in Sydney, Australia (August 21, 2024). The exhibition showcases the latest advancements in security technology, with a particular focus on facial recognition capabilities that meet the stringent demands of these new regulations. Reliable identification solutions Sean Borg, Managing Director for Oceania at Corsight AI, discussed the challenges and innovations in the field. He noted, "Facial recognition from security cameras in real-world conditions, such as low light or smoke, is a challenge that very few technology providers can successfully address." Borg emphasized that Corsight AI’s technology is designed to overcome these hurdles, providing reliable identification even in challenging conditions. This capability is critical for ensuring compliance with the new regulations, particularly in identifying self-excluders in gaming venues, and enables effective identification of club members and banned individuals.

As part of ever-evolving technological advancements and the increase in digitisation, home security systems remain a vital piece of equipment for at least 39 million households in the U.S., and as many as 13 million more households may install new security systems in the next 12 months. Global home security market In addition, a recent study found that 60% of burglars are deterred from attempting a burglary when a home has a security system, looking for alternative targets that are easier. Another similar study found homes without security systems are 300% more likely to experience a burglary. It’s estimated the global home security market is expected to grow to $84.4 billion as more and more people install home security systems as a way to ensure their safety. High-tech security devices Home security systems and the technology behind them will continue to expand and integrate further With the ongoing need for home security systems and the introduction of technology such as Artificial Intelligence (AI), home security companies are finding new and innovative ways to improve the home security experience by installing high-tech security devices. These devices are changing how we protect our homes, valuables, families, pets, and more. As we look ahead to the future, home security systems and the technology behind them will continue to expand and integrate further within the home as AI evolves and takes on a more meaningful and deeper role in the home security industry. Features of AI-based home security systems Most home security systems already use AI regularly for features like smart cameras, motion sensors, and alarms. These offerings incorporate AI to detect and respond to potential security threats, differentiating between everyday activities and potential suspicious behaviour and then alerting homeowners based on the activity. As AI expands the capabilities of critical security features such as facial recognition, voice control connectivity, and enhanced video capabilities, it will significantly improve the traditional security systems we use today, providing additional means of not only protecting homes but also streamlining the overall home security system. Future advancements in AI home security systems Increased integration of security devices through AI As AI continues to evolve, we can expect to see increased integration and connectivity of devices included in a home security system and home – all powered by AI. This includes hardware such as cameras, motion detectors, keypads, sensors, and smart locks, as well as software, such as digital apps. This increased connectivity will not only make it easier for homeowners to manage their security system but also to customise their home and home security to meet their evolving needs.  Voice control connectivity The new hands-free approach to home security enhances the user experience and opens up new possibilities Voice control connectivity is yet another key feature that is gaining popularity in AI-powered home security systems. Security system users can control and monitor their security systems using voice commands similar to how Amazon’s Alexa works, making security systems more convenient and user-friendly. The new hands-free approach to home security not only enhances the user experience but also opens up new possibilities for seamless integration with other smart home devices and mobile devices. AI will help personalise and individualise security settings Relying more heavily on facial recognition technology, AI algorithms integrated into home security systems will become more personalised and tailored to individual users based on their preferences. Imagine a security system that recognises each member of your family and adjusts its settings and alerts based on each user’s unique preferences and habits. Thanks to facial recognition improvements in recent years, this new level of customisation will enhance security and improve the ease of use, making home security more intuitive and user-friendly. By incorporating personalisation via AI into home security systems, simple tasks like disarming the system when returning home or arming the system before going to bed at night will be much more efficient, and security settings will be saved based on each user’s preferences. AI will analyse threats before they become emergencies AI-powered automation will play a heightened role in the future of home security systems as it learns to proactively analyse and respond to potential threats, security breaches, and emergencies like fires or carbon monoxide leaks. Through real-time monitoring, AI will begin to predict and prevent security breaches before they occur, working efficiently with human counterparts for an effective approach to security monitoring. Security monitoring AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level For example, through camera monitoring, AI will learn how to tell the difference between normal and suspicious activities, automatically adjusting your security settings and alerting you of a potential risk. Similarly, AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level and alert the security system user and monitoring service in advance. The AI evolution of home security The traditional idea of home security systems, with physical locks, keypads, and alarms, is rapidly changing into a more intelligent system powered by AI. Just as the cell phone industry revolutionised communication by making phones constantly accessible to us all, AI is on the cusp of transforming our home security systems into a much safer and more user-friendly experience.  Shortly, we’ll see a world where every aspect of home security systems is easily accessible on one or multiple devices within the home or even on mobile devices, boosted by the help of AI. From keyless entry systems that recognise our faces to AI assistants that communicate with us and adjust settings based on our preferences, the possibilities are truly endless. A safer, smarter, and more secure future As AI continues to advance and becomes more integrated into home security systems and life in general, the future will bring enhanced safety, security, convenience, and peace of mind for homeowners. As we move towards a future where AI plays a larger role in our daily lives, we can expect to see a shift in the way we think about and approach home security systems – in fact, it’s already happening. The traditional security setup of the past is being replaced by a new era of intelligent, interconnected, and proactive home security systems that work seamlessly. With AI as our ally and incorporated into our home security systems, we can look forward to a safer, smarter, and more secure future for our communities, homes, and loved ones.

In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients.  Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul.  Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation.  Vendors have short shelf lives  A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided.  Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation.  Partners prove their value  On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency.  Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks.  When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling.   Relationships bring real benefits  The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership.  Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term.  Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win!  Prosper with partner power  While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime.   Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. 

Misconceptions about AI and analytics in video security are common due to the rapid evolution of the technology and varying levels of understanding. Artificial Intelligence (AI) and analytics are increasingly used as interchangeable terms when discussing video security cameras. AI v/s analytics While there is some overlap, it is important to articulate the differences between them when speaking to stakeholders or customers. As the myriad types of AI gain more prominence in the global dialogue and privacy concerns are increasingly raised, security professionals need to take extra care to educate executives and management in any organisation so that they can, in turn, represent the company's use of AI tools accurately. AI and analytics in video security Security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects The intent of this article is not to do an academic deep-dive on either AI or analytics, but instead to position each discipline as it relates to modern AI-based video security. The goal is to educate operations and management about the use of AI in video surveillance to support informed decision-making across the organisation. It’s worth mentioning that while AI is often used as a catch-all term, security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects.  Misconceptions Here are four common misconceptions about AI and analytics:  Misconception #1: AI and analytics are the same  People often confuse AI with analytics, but they're distinct. AI is used in the video industry to enhance analytics and analysis capabilities. The technique involves the use of the machine and deep learning algorithms to recognise or classify known objects like a person or vehicle. AI can further detect unique attributes of objects such as the colour of clothing, or additional objects that are carried or worn such as backpacks or glasses. Object detection  The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours Analytics, on the other hand, refers to the process of analysing what the detected object is doing. The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours. Is a vehicle traveling left or right in the camera’s field of view, possibly going the wrong way down a one-way street? Did it enter a restricted zone? Should a car arrive in this area at 3 a.m.? These are basic binary (yes/no) analytic tasks. Ascertaining whether two people are fighting or if someone is shoplifting is a more nuanced analysis that requires a sophisticated AI algorithm capable of considering multiple data points before alerting staff to suspicious behaviour.​ Addressing false positives with AI-assisted analytics ​Before AI-based object detection, analytics were prone to false positives any time the lighting changed (a passing cloud could change the pixels). Working together, AI and analytics have largely solved the issue of false positives for the objects they recognise. On a properly installed camera, AI-assisted analytics can issue proactive alerts or search through hours of footage for humans or vehicles with specific attributes incredibly quickly. AI adds classification and behaviour information to raise the overall accuracy of analytics and analysis. AI can also be used to enhance image quality in cameras, so there are many other ways it can be utilised.  Misconception #2:  AI can operate autonomously and replace security personnel  AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events While AI can enhance surveillance and response, the nuanced understanding and decision-making capabilities of humans are still crucial in most scenarios. AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events that may warrant attention, but the decision on how to act still firmly rests with the operator. This increasingly ‘intelligent’ assistant represented by AI helps security teams focus on what matters in an increasingly complex world, but it’s a team effort. And while AI’s capability to operate autonomously will surely improve, it’s hard to imagine a world in which it would be wise to let it make important decisions without human oversight.  Misconception #3: AI-based security cameras are invading the privacy Safeguarding personally identifiable information (PII) is a critical responsibility of any organisation. Because of the prevalence of data breaches, everyone is keenly aware of the risks of PII ending up in the wrong hands. For video security systems, it’s essential to realise that the descriptive metadata an AI-based camera captures is composed of anonymous data about the humans it detects.  Attributes such as the colour of clothing and whether a person is carrying a backpack or wearing a hat are certainly not sufficient to identify anyone personally. And while there may be grey areas with some AI systems that attempt to classify gender and age, they are still not identifying a specific person. Facial recognition Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques Most importantly, AI does not equal facial recognition. Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques, facial recognition has had its separate evolution distinct from AI. Facial recognition has privacy implications, while most AI implementations do not.  AI-based detection Additionally, AI-based detection of humans and vehicles typically happens “on the edge”, processed within the camera itself, while facial recognition almost always requires a separate VMS/server application and database to function. So, AI-based cameras don’t, by themselves, do facial recognition.  Misconception #4: AI can learn anything on its own  AI-based algorithms are only as good as the training they’ve received While AI can significantly enhance video surveillance capabilities, the machine and deep learning algorithms are not infallible. They require human oversight to manage false positives and interpret complex situations. AI-based algorithms are only as good as the training they’ve received. For example, human and vehicle detection algorithms have been carefully trained by R&D departments in laboratory settings with hundreds of thousands, if not millions, of representative images. This is why they can be very accurate when installed correctly. AI ‘on-site learning’ cameras For AI-based systems to truly learn to recognise something, they must also be informed when they get something wrong. This type of training usually occurs under the supervision of experienced AI developers. Recently, new AI ‘on-site learning’ cameras have become available. These can be trained by operators to recognise unique, customisable objects such as forklifts, shopping carts, airplanes, logos on vehicles, or any object an organisation might want to track or count. These systems must also be trained to be accurate. Intelligent training application AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives A typical on-site training challenge would be to capture an object in every lighting condition. To overcome this, forward-thinking vendors include an intelligent training application that automatically generates additional images across a range of luminance values, saving operators substantial time and effort while increasing accuracy. AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives.  Conclusion  Understanding these misconceptions is crucial for making informed decisions when implementing AI and analytics in video security systems and gaining consensus from stakeholders. As AI becomes ubiquitous across industries, it has the potential to lose its true meaning, particularly because we are only scratching the surface with machine and deep learning applications.  AI’s current capabilities and limitations Most importantly, we have to help educate all of our constituents that AI and analytics are not the same It’s also important to recognise that general (or strong) ‘AI’ does not yet exist. This is the ability of a machine to do any intellectual task a human can do. However, the marketing ship has long since sailed, so the best we can do is stay informed about AI’s current capabilities and limitations. Most importantly, we have to help educate all of our constituents that AI and analytics are not the same. AI does not equal facial recognition. Nor does it replace the need for human oversight. AI-based technology AI is a long way from non-structured, comprehensive learning and decision-making in a way humans would describe as ‘intelligent.’ With those caveats in place, the current AI-based technology functions as a fantastic assistant for security teams helping them to better protect people and property. 

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

With the common goal of improving security and emergency response in the event of a critical incident, community members in Livingston County have deployed technology that turns their standard security cameras into a powerful resource for 911 Emergency Communications Centre telecommunicators (911 professionals).   Response time “It’s all about response time: The key to saving lives, curtailing damage, and rapidly resolving an emergency of any kind–whether it’s a natural disaster, fire, mass shooting, or other criminal activity–is getting accurate information to first responders so they can take quick, decisive action,” said Mike Murphy, Livingston County Sheriff.  While security cameras are ubiquitous at schools and businesses, 911 telecommunicators typically cannot access them in an emergency. Eagle Eye 911 Camera Sharing With Camera Sharing, the telecommunicator can also have “eyes on the scene” and, within seconds, gather information Eagle Eye 911 Camera Sharing changes that by giving telecommunicators instant access to live video from one or multiple security cameras when a 911-triggered emergency occurs, empowering them to quickly deliver critical incident information to first responders through a partnership with RapidSOS. Telecommunicators generally rely on verbal information from 911 callers. With Camera Sharing, the telecommunicator can also have “eyes on the scene” and, within seconds, gather an immense amount of information.  Real-time situational awareness “Camera Sharing gives us a real-time view of the situation at hand as it’s unfolding,” said Kecia Williams, 911 Director, Livingston County 911 Central Dispatch. “Lots of times it takes a while to attain pertinent information from a 911 caller because they’re distraught or not clear. With Camera Sharing, we can instantly see for ourselves what’s going on, and we can get this information to the fire department, EMS, or law enforcement much quicker.”  Camera Sharing technology This organisation works with local school districts to provide educational services Livingston County is the first county in Michigan to demo the new technology at the Livingston Educational Service Agency in Howell. This organisation works with local school districts to provide educational services and support to 26,000 students throughout the county.   “I am impressed with the Camera Sharing technology and can see the potential for improving response times by first responders to critical events in our community,” said Michael Hubert, Superintendent of Livingston Educational Service Agency.   Cybersecurity and privacy protection Joe Bommarito of Elite Fire Safety, a division of Sciens Building Solutions, a security integrator based in Novi, Michigan, said, “Most businesses and schools already have security cameras that can easily be connected to Eagle Eye 911 Camera Sharing, which is a first-of-its-kind technology that has cybersecurity and privacy protections built in." "As a former law enforcement officer, I believe camera sharing can significantly improve the outcome of emergencies and improve safety and security for first responders.” Dean Drako, CEO of Eagle Eye Networks said, “Livingston County is a prime example of a growing trend we’re seeing in the U.S. where entire communities - schools, businesses, public safety officials, and community pioneers are working together to ensure they are prepared as possible for emergencies.”

Balkans casino operator Merit International has deployed an advanced IDIS video solution at its newest luxury casino and hotel resort, the Starlit development in Budva, Montenegro. The company, which has a USD$1bn-plus portfolio of hospitality and gaming resorts in Northern Cyprus, Croatia, and Bulgaria, is aiming to set new standards in security, customer service, and business efficiency The 2,500-square-meter Starlit Resort & Casino is the company’s third and most ambitious development in Montenegro. A penthouse-level gaming area with stunning sea views, the resort also encompasses a luxury hotel complex, private residences and high-end guest facilities. Distributed control functionality The end-to-end IDIS video solution, installed by Volga Electronics Ltd, comprises more than 90 NDAA-compliant cameras, including 5MP IR domes and compact PTZs with true WDR and two-way audio; four 64-ch ready-to-install IDIS Solution Suite (ISS) servers with dual power; plus, all network accessories including specialist surveillance keyboards. The solution ensures HD coverage of the entire hotel and casino, including gaming tables, slot machines, and surrounding areas, allowing real-time monitoring of all transactions and activity. ISS federation services enable a centralised monitoring and management environment ISS federation services enable a centralised monitoring and management environment, and distributed control functionality, linking Merit’s various casinos and resorts and providing enhanced situational awareness. The VMS also supports integration with the casino’s ERP software, with transaction data overlayed on recorded video for efficient incident investigation. Merit is also testing AI-powered analytics including people counting and heat maps. The modular IDIS VMS infrastructure and plug-and-play installation of devices make it easier and faster to deploy deep learning analytics and target existing and new areas as required.  AI-powered video analytics Koray Ozyildirim, IDIS Türkiye Country Manager, confirmed that the resort would be taking advantage of this future-proofing capability which is a benefit of all IDIS technology. “As well as ensuring the safety and satisfaction of guests, and providing a deterrent to would-be criminals, the IDIS solution opens new routes to harnessing AI-powered video analytics, for example with people counting, which can help to improve staff and resource allocation, as well as by taking a more proactive approach to security.” Customer spending patterns “The casino already has data collection systems, but heat maps can provide a unique extra layer of business intelligence –  for example, allowing directional footfall and dwell time metrics to be compared to customer spending patterns; and revealing the most-used areas where customers spend time even when they are not spending money.” He added that this additional level of insight would give managers the confidence to change the positioning of gaming tables and slot machines, improve the utilisation of guest services staff, target promotions, and perfect the overall customer experience. Best surveillance capabilities Malik Oğuz, Surveillance Director, Merit International, welcomed the flexibility provided by the IDIS solution, and its potential for future enhancement with new AI capabilities. “As we continue to expand and build Merit International’s reputation for excellence, we are delighted with the value and performance of IDIS video solutions. IDIS gives us the best surveillance capabilities and the flexibility to adapt and take advantage of new AI video functions in the future as our security, safety, and business intelligence requirements evolve.”

The client, a highly esteemed law enforcement agency, is responsible for maintaining order and ensuring the safety of its citizens. This national force operates across the entire country, with numerous establishments that require technologically advanced systems for effective operation. Their mission focuses on safeguarding the public, preventing, and detecting crime, and maintaining law and order. Upgrade the surveillance systems They had previously partnered with a globally recognised technology company for their technological requirements. However, a recent initiative to upgrade the surveillance systems in all major barracks across the country set forth a new challenge, requiring the introduction of a new, equally reliable technology partner. The challenge The objective was to modernise the video surveillance installations across their numerous establishments The national law enforcement agency sought to enhance its surveillance capabilities. Their objective was to modernise the video surveillance installations across numerous establishments throughout the country.  This upgrade required both indoor and outdoor switches to connect the cameras being deployed. The sheer scale and complexity of the project demanded a reliable and efficient solution that could guarantee seamless connectivity and high performance. The solution The acre security expert team acknowledged that the client was already partnered with a renowned technology company, but their new requirements required the incorporation of another brand. Its comprehensive range of both indoor and outdoor switches offered the solution they needed. Acre proposed the integration of ComNet switches, ensuring uniformity across all locations. Recognising the importance of both technical specifications and after-sales support, they engaged in in-depth discussions with the project leaders. Our team's expertise and commitment to delivering high-quality solutions eventually convinced the client to introduce ComNet into their infrastructure. The result The installation of the new switches is still underway, but the early feedback has been extremely positive. The upgraded infrastructure is performing flawlessly, meeting the client's high expectations and requirements. The client has expressed satisfaction with the solution, reinforcing confidence in the tailored technological solutions.

Oskar Strøm, a renowned expedition pioneer, heads film expeditions in Svalbard. These expeditions focus on documenting polar bears in their natural Arctic habitat. To capture unique footage, the film crew lives in extreme conditions: enduring very low temperatures, residing in small sleeping pods, and positioning themselves near polar bears. Strøm required a solution to secure the camp and protect his team and valuable equipment from polar bears wandering around searching for food. Challenge Protecting a remote site from furry intruders and ensuring fire safety under extreme conditions Living next to polar bears in Svalbard to film them presents unique safety risks for Oskar Strøm’s crew. Hungry polar bears often dare into human camps to search for food and can threaten crew members or damage valuable equipment. Moreover, the lack of infrastructure necessitates generators, increasing fire risks. The crew’s compact sleeping pods create concerns about carbon monoxide buildup. This combination of wildlife threats, fire hazards, and potential CO poisoning in a remote Arctic location demands a comprehensive and reliable security solution capable of simultaneously addressing multiple risks in extreme conditions. System requirements Designlarm’s task was to develop a system to detect polar bear intrusions and alert the crew immediately. The solution had to protect personnel and expensive equipment, including generators and filming gear, while also including fire and carbon monoxide detection.  The system needed to be easy and intuitive to install, requiring minimal maintenance, and capable of operating without laid cables or constant internet connectivity. This comprehensive security setup had to function effectively and self-sufficiently in Svalbard’s harsh environment, where technical support is not readily accessible. Solution A comprehensive wireless security system that withstands extreme Arctic conditions Designlarm chose the Ajax system for Oskar Strøm’s expeditions for its versatility, reliability, and intuitiveness. The Ajax ecosystem offers a comprehensive range of products that address all the expedition’s security needs. The system’s wireless operation was crucial for covering the camp area, where sleeping pods are spread out, and there are no structures for cable attachment. This wireless capability allowed for flexible placement of devices across the entire site, ensuring protection without the need for complex wiring. Hub 2 Plus Jeweller The security system for the Arctic expedition is built around Hub 2 Plus Jeweller. This control panel uses Ajax proprietary radio protocols Jeweller to ensure reliable communication between all devices without leaning on internet access. This feature is crucial in the Arctic, where 2G/3G/4G coverage is nonexistent, and the team relies on limited and expensive Starlink internet access.  Two-way communication Due to reliable two-way communication, Hub 2 Plus Jeweller receives alarms from detectors and delivers them to users. This ensures no alarm will be missed, guaranteeing protection even without Wi-Fi or cellular communication. At the same time, occasional internet connections allow for system updates. Powered by a 12-24V PSU (type A), the Ajax hub operates on low-voltage sources instead of relying on a standard power grid, which is absent in remote Svalbard. DualCurtain Outdoor Jeweller detectors Four DualCurtain Outdoor Jeweller detectors are placed around the camp’s perimetre to guard the camp against polar bear intrusions. Each device features two narrow-angle motion detectors facing opposite directions and providing a total detection range of up to 30 metres (15 metres in each direction). This way, the bear’s approach will be registered in advance, not on the doorsteps of the sleeping pods. Software algorithm The viewing angle can be adjusted by 3 degrees horizontally on each side, eliminating blind spots and ensuring comprehensive coverage. To minimise false alarms caused by snow or small animals, the detectors use a software algorithm that analyses signals from IR sensors. When triggered, DualCurtain Outdoor Jeweller detectors send alarms to indoor and outdoor sirens, effectively alerting the crew if a polar bear enters the camp. MotionCam Outdoor (PhOD) Jeweller detectors MotionCam Outdoor (PhOD) Jeweller detectors serve as a second line of defense and provide motion detection with visual verification of alarms. When a polar bear crosses the perimetre, monitored by DualCurtain Outdoor Jeweller detectors, the system immediately triggers an alarm. While the bear moves around the camp, the built-in camera from MotionCam Outdoor (PhOD) Jeweller takes a series of photos, which the crew can see in the Ajax app within 9 seconds when connection to the internet is available. This visual verification allows the team to monitor the bear’s actions and exact location within the camp. Indoor and outdoor sirens They serve a dual purpose: warn the crew about an intrusion and aim to deter approaching polar bears Indoor and outdoor sirens were installed in the camp to alert the team of security violations and deter curious or aggressive polar bears. HomeSiren Jeweller devices are installed inside sleeping pods to quickly wake the crew if a polar bear breaches the camp perimetre. The sirens provide immediate notification of danger and are impossible to ignore. StreetSiren Jeweller devices are deployed for external alerting. They serve a dual purpose: warn the crew about an intrusion and aim to deter approaching polar bears thanks to a tone. StreetSiren can produce a sound of up to 113 dB, lasting up to 3 minutes. Ajax SpaceControl Jeweller key fob The Ajax SpaceControl Jeweller key fob is an essential component of Oskar Strøm’s security system. This compact device allows control of the alarm system even without the internet. With the key fob, users can arm, disarm, set night mode, or trigger an alarm manually. Its impressive 1,300-metre connection range to the hub ensures system control from various points around the camp. FireProtect 2 (Heat/Smoke/CO) Jeweller detectors In addition to the threat of polar bears, the expedition team faced the invisible danger of carbon monoxide poisoning. This risk is high in their small, tightly sealed sleeping pods, where CO can quickly accumulate to dangerous levels. To address this issue, Designlarm installed FireProtect 2 (Heat/Smoke/CO) Jeweller detectors. They have a built-in siren and LED indicator to alert when a sensor detects a threatening CO level. The detector is always active and reacts 24/7, regardless of the system’s security mode. In addition, the detector will also alert the team of the fire. Its unique smoke chamber doesn’t require regular cleaning, while a dual-spectrum sensor differentiates smoke from steam, reducing false alarms. Durability and reliability The Ajax security system has demonstrated remarkable durability and reliability even in extreme Arctic conditions. Despite being rated for temperatures down to –40 °C, the system operated effectively at –45 °C. For over 1.5 months, outdoor devices such as DualCurtain Outdoor Jeweller, MotionCam Outdoor (PhOD) Jeweller, and StreetSiren Jeweller have been operating without issues in these severe conditions. The only notable effect of extreme cold was faster battery drainage, which is expected at such low temperatures. However, this wasn’t a significant issue as the system informs users about low battery levels in advance. Anticipating this challenge, the expedition team had prepared by bringing an ample supply of spare batteries. Why Ajax Performance surpassing expectations. Ajax devices have demonstrated exceptional reliability in harsh Arctic conditions and outperformed their specified operational parametres. They provided dependable protection against polar bear encounters and other potential threats in one of the world’s most challenging environments. Reliable operation without constant connectivity. An Ajax security system functions effectively without continuous connection to the internet. Hub 2 Plus Jeweller maintains communication between all devices and continues to process and respond to alarms even when there is no internet connection. System mobility and ease of installation. One person managed to install and configure the entire system using the intuitive Ajax app. The whole process is fast and does not require specialised tools. Products Hub 2 Plus Jeweller: Security system control panel. 12-24V PSU (type A): Power supply unit for the device operation on a low-voltage power source. DualCurtain Outdoor Jeweller: Wireless bidirectional curtain IR motion detector. For outdoor and indoor use. MotionCam Outdoor (PhOD) Jeweller: Wireless IR motion detector that takes on-demand photos and photos by alarm, schedule, and scenario. For outdoor and indoor use. FireProtect 2 (Heat/Smoke/CO) Jeweller: Wireless fire detector with heat, smoke, and CO sensors. Version with replaceable batteries. HomeSiren Jeweller: Wireless indoor siren. StreetSiren Jeweller: Wireless outdoor siren with vandalism resistance. Ajax SpaceControl Jeweller: A key fob for controlling security modes.

Minami-Funabashi, Delta Electronics Japan, renowned for its cutting-edge solutions in power and thermal management, needed a cloud-based surveillance system to solve the issue of inefficient warehouse management. VIVOTEK VORTEX has revolutionised the landscape of warehouse and production line management, exemplifying Delta's unwavering commitment to innovation and excellence. Identifying challenge Before embracing VORTEX, Delta Electronics Japan encountered several operational hurdles. Production Line Efficiency: Struggling with the limitations of traditional production line management, Delta sought greater efficiency and flexibility. Logistics Management: Inefficient logistics processes posed challenges, hindering seamless operations and resource optimisation. Disaster Response: Rapid situational assessment during crises was a daunting task, calling for enhanced disaster preparedness measures. Safety Concerns: Safety management, particularly regarding the area in front of the fire shutters, raised significant concerns and required immediate attention. Empowering change with VORTEX VIVOTEK VORTEX's cloud-based surveillance solution offers Delta Electronics Japan a new management system, helping Delta overcome challenges and enhance operational standards. With VORTEX's advanced features, Delta embarked on a cloud surveillance journey: Remote Work Management: Achieved remarkable efficiency gains by transitioning to remote management of workspaces, empowering teams to work smarter and safer. Enhanced Productivity: Leveraged VORTEX's video surveillance capabilities to visualise work progress, resulting in unprecedented productivity enhancements and streamlined operations. Quality Standardisation: Ensured consistent quality across operations through comprehensive video-based training and manuals, fostering a culture of excellence. Optimised Logistics: Revolutionised logistics management, minimising waiting times and maximising efficiency through real-time monitoring and remote management. Realising operational excellence VIVOTEK VORTEX has successfully built a smarter and easier operational flow for Delta Electronics Japan, which includes: Production Line Precision: Enhanced daily briefings with archived work sample videos, optimised workforce efficiency with AI insights, and ensured safety compliance with real-time monitoring. Backyard Brilliance: Revolutionised logistics management, stayed ahead of issues with real-time video checks, enhanced inventory management, and bolstered disaster preparedness. Conclusion: A New Era of Excellence VIVOTEK VORTEX’s success with Delta Electronics Japan is a testament to its commitment to innovation and operational excellence. By embracing cutting-edge technology and overcoming operational challenges, Delta has paved the way to efficiency, productivity, and security in warehouse and production line management.

A premier luxury resort with its location on an artificially created island that provides world-class luxurious accommodation, dining, and entertainment experiences. It is renowned for its lavish amenities and impeccable service, the resort is frequented by visitors from all over the world seeking an unforgettable experience of living in a beautiful setting. Overview The challenges the client faced were related to managing time and attendance across geographically dispersed locations within the resort. Moreover, a non-centralised attendance solution and less accurate palm geometry systems contributed to the failure of tracking employee attendance. Yet another challenge in this area was the seamless integration required with their current human resource management system and payroll applications, which would need a sophisticated solution to integrate with many database integrations. Challenges A complete end-to-end time-attendance management system was required for the following challenges: Multiple Brands Spread Across Locations: Geographically managing attendance across all locations of multiple brands demanded a system centralising all the data and providing unified management. No Centralised Solution for Attendance: There was no centralised attendance system as multiple brands were being used for attendance; it was really tough to monitor and manage employee attendance with precision at first and acted upon quickly. Low Identification Speed Using Palm Vein Technology: The palm vein devices had a very slow speed of identification, which caused a traffic jam at different check-in points, sometimes even resulting in differences in the records of attendance. Database Integration with HRMS: Integrating the attendance data with the existing HRMS was complicated because the involved systems were different from suppliers and required multiple database integrations. Payroll Integration: Attendance had to be integrated with the payroll system to evaluate and dispense the salary correctly. Solution Following are some of the solutions that Matrix implemented to resolve client challenges: A robust, comprehensive face recognition time-attendance system ensured the following solutions were in place: Centralised Time Attendance Management: Matrix installed its on-premise solution, COSEC CENTRA, for managing attendance from various different locations on the site. At entry points, the organisation installed the COSEC ARGO FACE devices and integrated them with the system to track attendance events in a unified manner and efficiently. Seamless Integration with Third-Party HRMS & Payroll: Matrix facilitated database-level integration so that the client could seamlessly connect to their prevalent HRMS and thus ensure that attendance data is correctly captured and integrated in payroll processing. Improved Speed in Identification through Face Recognition: The advanced face recognition system improved the speed and accuracy of attendance marking. High-speed face recognition in less than 0.5 seconds provided guaranteed reliable and accurate attendance records using COSEC ARGO FACE. Contactless Face Recognition with Bluetooth®: Matrix offered a contactless solution using face recognition and Bluetooth® Low Energy (BLE) through its COSEC ACS mobile app. It brings a better user experience in hygiene, safety, and speedy, efficient attendance marking. Results Matrix resolved the problem of the client with the delivery of a centralised, accurate, and seamless face recognition time attendance system. This was delivered to the client with results such as: Centralised Time Attendance Management: Improved management and control of attendance at locations. Seamless Integration with HRMS & Payroll: Increased efficiency and accuracy in the integration with HRMS and processing of payroll. Face Recognition for Faster Identification: Advanced face recognition system that gave dependable attendance records. Contactless Solution with Face & BLE: Heightened user experience with hygiene and safety, ensuring no-contact attendance tracking. Products Offered COSEC ARGO FACEM: Face-based Door Controller with MiFare Card Support COSEC CENTRA PLT1000: Platform Licence for 1000 Users COSEC CENTRA FR1000: Face Recognition Licence for 1000 Users This case study demonstrates how Matrix's face recognition time attendance system effectively addressed and resolved the client’s challenges, ensuring efficient and accurate management of employee attendance across multiple locations.

College campuses are meant to be places of learning, growth, and community. Fostering such an environment requires the deployment of policies and technologies that ensure safety and security. Considering the growing role of security technology in the higher education market, we asked this week’s Expert Panel Roundtable: What are the new applications for security technology in the college and university markets?

Transportation enables the movement of goods and people, facilitates trade and commerce, and is crucial for businesses to operate and expand. Security technology plays a major role both in protecting today's various transportation systems and increasingly to make them more efficient. We asked this week's Expert Panel Roundtable: What’s new in technology serving the transportation market?

Audio might detect sounds like breaking glass or footsteps before a person even enters the field-of-view of a video camera. Audio also helps to provide context: Someone running in a video image might be suspicious, but the situation is different if they are yelling for help. Furthermore, audio enables operators to talk remotely to people on site, which can deter crime, de-escalate situations, or gather information. And yet, optimising audio is often an overlooked aspect of physical security system design. We asked this week's Expert Panel Roundtable: What is the expanding role of audio in today's physical security systems?