Commercial security

Alarm.com and Everon, LLC, a pioneering security integrator and premier provider of commercial security, video, fire, and life safety solutions, today announced a strategic partnership to deliver a unified console for Everon customers to manage integrated intrusion protection, access control, remote video monitoring, and business management solutions. The partnership reflects the growing demand for integrated commercial security platforms that can easily connect with existing infrastructure while delivering remote management capabilities. The Alarm.com partnership with Everon will enable a scalable solution that meets the sophisticated requirements of commercial customers across diverse business environments, from small businesses to multi-location enterprises. Range of commercial customers “Working with Everon allows us to bring enterprise-grade mobile security capabilities to a broader range of commercial customers who need reliable, integrated solutions," said Dan Kerzner, President of Platforms Business at Alarm.com. "By combining our proven platform technology with Everon's operational expertise, we're creating a unified system that transforms how businesses manage their protection and monitoring needs." “This partnership underscores our dedication to delivering next-generation technology across every aspect of the commercial security experience,” said Don Young, Chief Executive Officer at Everon. “By collaborating with a global technology pioneer like Alarm.com, we’re ensuring that innovation remains at the heart of what we do—empowering enterprises with a transformative platform that redefines how they manage and engage with their security and life-safety systems.” Comprehensive mobile integration The Everon integration leverages Alarm.com for Business' platform to provide a complete mobile security experience, including panel arm/disarm functionality, real-time activity monitoring, user management, and push notification capabilities. The partnership continues to enhance customer value through intrusion management, employee administration, customer service integration, and advanced notification customisations. Advanced video and monitoring capabilities This integration extends across Alarm.com for Business' commercial offerings, including OpenEye for enterprise video surveillance and advanced analytics capabilities that seamlessly integrate with security events for comprehensive incident management. Future development will incorporate remote video monitoring integration and functionality. Enterprise-grade flexibility The partnership addresses the sophisticated needs of Everon's diverse customer base through a scalable platform that supports everything from basic intrusion monitoring to advanced multi-location management. Alarm.com for Business demonstrates its commitment to flexibility by integrating existing control panels with app-based management—modernizing systems without costly infrastructure replacements. For Everon enterprise customers, the platform unifies oversight and control across every level of the organisation. Integrated inspection tools, reporting, and real-time technician tracking will drive operational efficiency, with planned future integrations to deliver complete visibility to the order lifecycle. Planned enhancements to the platform also include future integration with Everon’s monitoring and management software suite and order-to-cash tool, empowering customers with real-time visibility, streamlined operations, and faster revenue cycles for smarter service management and a more seamless billing experience.  

Interface Systems, a pioneering managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network to multi-location enterprises, outlined the security and technology trends expected to define retail, restaurant, and commercial business safety in 2026. The company anticipates an increased shift toward proactive, exterior-focused measures, AI-driven analytics for operational efficiency, broader adoption of human oversight for AI, and heightened regulatory standards. Proactive deterrence will lead security strategy  Commercial establishments such as retail and restaurant chains, car washes, automotive service centres, and other consumer-facing businesses are increasingly focused on securing their exteriors through preventive measures that detect and neutralise threats before they escalate. Advanced video analytics will be central to combating loitering, vandalism, and break-ins in real-time. By leveraging AI-driven detection in conjunction with remote video monitoring, businesses can stop crime before it happens and minimise the costs associated with damage and merchandise or equipment loss.  Human oversight will enhance AI-enabled security AI-enabled cameras are now highly accurate in detection and classification, continually improving as they learn from data. However, the most resilient security strategies acknowledge that bad actors are also constantly evolving. Hence, businesses are likely to incorporate Security Operations Centre (SOC) services to add a critical "human-in-the-loop." This hybrid model ensures expert analysts are available to handle exceptions, investigate persistent threats, and provide the oversight needed for a truly robust security posture. Regulatory mandates will drive security upgrades   Heightened scrutiny is expected in 2026 as both insurance providers and legislators tighten physical security standards. Retailers failing to demonstrate robust preventive measures face significant financial risks, including potential policy cancellations. For instance, New York jewellers are increasingly at risk of losing insurance coverage if they cannot certify that they have protections against specific high-tech threats, such as cell jamming. Simultaneously, legal mandates are expanding; the New York Retail Worker Safety Act (Senate Bill S.8358-B) now requires retailers to adopt comprehensive violence prevention programs and, for larger employers, install silent response buttons. Consequently, physical security companies must pivot to developing proactive solutions that meet these new regulatory baselines and satisfy insurers' stringent risk requirements. Video analytics will see widespread adoption Beyond safety, the use of video analytics to improve operational performance is expected to expand. Businesses will more widely adopt applications to monitor the speed of service, drive-thru throughput, food-handling compliance, store layout gaps, checkout wait times, and risk management scenarios such as slip-and-fall detection. These tools will help retailers and restaurants streamline operations, enhance guest experiences, and maintain a competitive edge. “Looking ahead to 2026, businesses that combine proactive deterrence, AI-driven video analytics, and expert human oversight will be best positioned to stay ahead of evolving threats,” said Sean Foley, Chief Revenue Officer at Interface Systems. “To ensure long-term success in retail and restaurant security, our focus remains on developing solutions that prevent crime, enhance efficiency, and maintain compliance.”

On May 11th, 2021, the "2021 Zhongliang Real Estate Group Supplier Conference" was grandly held in Shanghai.  Mr.Hou Hongqiang, DNAKE’s Deputy General Manager, attended the conference and explored the opportunities and challenges for developing the real estate industry with more than 400 guests on the spot, hoping to reach win-win cooperation for the bright future of Zhongliang Real Estate Group.  Outstanding Supplier award DNAKE was honourred with the award “Outstanding Supplier of Material & Equipment”. "This honourr is not only the recognition and affirmation of Zhongliang Real Estate Group on DNAKE but also a spur to DNAKE’s original intention of win-win cooperation,” said Mr. Hou Hongqiang at the conference. Mutual benefit Zhongliang Real Estate Group and DNAKE always adhere to the principle of mutual benefit and keep working From knowing each other to strategic cooperation, Zhongliang Real Estate Group and DNAKE always adhere to the principle of mutual benefit and keep working for the common goal of creating value together.  As a fast-growing integrated real estate development enterprise located in the Yangtze River delta economic zone, Zhongliang Real Estate Group has maintained its position as a Top 20 China Real Estate Enterprise by Comprehensive Strengths and become one of DNAKE’s strategic partners for many years. Win-win cooperation During the cooperation for many years, by its excellent product quality, high-quality customer service, and long-term stable production capacity, with video intercom, smart home, intelligent transportation, and other industries, DNAKE has worked together with Zhongliang Real Estate Group to complete many smart community projects. Win-win cooperation and common prosperity are the goal. As the competition in the real estate industry has evolved into the competition of high-quality supply chain, facing new changes and opportunities, DNAKE will continue to walk shoulder to shoulder with the vast number of real estate enterprises, such as Zhongliang Real Estate Group, to build intelligent post-modern living environment and smart life for the public. 

Detection Technology, a pioneer in X-ray detector solutions, announces that its pioneering all-in-one CT detector system, AIDA, has advanced into customer evaluation — a major step toward its commercial rollout in early 2026. The move into evaluations also highlights AIDA’s mission to solve one of photon-counting CT’s (PCCT) biggest challenges: managing and transmitting massive data flows. Strong customer interest confirms the hardware-software platform’s suitability for real-world use. Overall architecture and data transfer AIDA is designed to redefine X-ray imaging in medical, security, and industrial applications. The platform will support both static and rotating CT systems, including advanced modalities such as photon-counting CT (PCCT). By integrating detector modules, data combiner boards, data control boards, optimised slip ring interfaces, and DT proprietary API compatible with the GigE Vision protocol into a single, unified hardware–software platform, the system simplifies overall architecture and data transfer while delivering unprecedented performance. The modular design ensures seamless integration while accelerating time-to-market, reducing total costs, minimising interfaces, and simplifying supply-chain complexity. Advanced imaging capabilities The AIDA detector system orchestrates data at rates of tens of gigabits per second, enabling wider imaging coverage, and faster view times with significantly improved temporal resolution. Its scalable architecture supports data throughput that can grow toward hundreds of gigabits per second, laying a strong foundation for future PCCT solutions. Advanced imaging capabilities deliver superior material discrimination, lower noise, enhanced spatial resolution, and wide imaging coverage. Key features of AIDA As, Product Manager, Katja Lefèvre noted, “AIDA is a trusted data-orchestrator. Our invention enables transmitting dramatically higher data volumes within a single CT system rotation period, bringing us closer to fully unlocking photon-counting applications and addressing the industry’s demand for next-generation image quality.” “Customer feedback has been highly positive. Entering the pilot phase demonstrates both the technological maturity of our platform and the clear need for more efficient, scalable, and higher-performance CT solutions. We are excited to support our partners as they begin integrating this system into next-generation imaging equipment.” Detection Technology will highlight the key features of AIDA at the RSNA 2025 exhibition in Chicago, USA. Visit Detection Technology at Booth 2965, South Hall, Level 3, from 30 November to 3 December 2025.

Ranger Fire and Security has now announced its acquisition of Plymouth-based Universal Fire and Security Ltd, marking the business’s strategic entry into the South West of England.  Founded in 2001 by Mark Gibson, Universal began as a security-focused provider before expanding into fire protection services, building a strong reputation across Devon and Cornwall for its technical expertise and customer service. New installations for a strong and loyal customer base The company’s comprehensive offering includes intruder detection systems, CCTV, fire alarms, AOV (automatic opening vent) systems, access control systems, emergency lighting, call systems, fire extinguishers, maintenance and monitoring and automatic gates and barriers.  Universal’s focus has been geared towards maintenance and maintenance-related services which is more than 90%+ of the business and the balance being new installations for a strong and loyal customer base.  The company’s culture and customer-focused business model coupled with focus on maintenance-related services aligns closely with Ranger’s strategy for building a nationwide network of trusted, customer service-driven fire and security specialists.  Key step in Ranger’s mission By joining the Ranger Group, Universal will benefit from enhanced operational and technological support, while increasing opportunities for cross-selling and collaboration across the South West and the wider Ranger network. The move represents another key step in Ranger’s mission to build a fire and security services provider that is truly national in scope, combining strong regional expertise with a unified, customer-focused approach.   Mark Bridges, CEO of Ranger Fire and Security, said: “We are honoured to be chosen by Mark [Gibson] and team in a highly competitive process to be his partner moving forward and opening the next chapter as part of the Ranger Group.”  High-quality fire and security services Mark and Chris were a huge focus for Ranger in our due diligence and they have demonstrated a strong ambition to grow organically and through acquisition. They are a great cultural fit to the team and we are extremely delighted to have them on board as the lead for the work in Devon and Cornwall.    Mark Gibson, Founder and Managing Director of Universal Fire and Security, said: “At Universal we pride ourselves on our repeat business and loyal customer base which is a testament to the high-quality fire and security services we deliver across the South West." “A major pull for joining the Ranger Group is being able to benefit from the Group’s operational expertise, helping us ensure we are providing the most high-quality service possible, while also enabling us to expand our reach across not only the South West region, but beyond into other parts of the country.” Ranger’s growing presence across the UK and Ireland Universal Fire and Security’s introduction into the Ranger team marks Ranger’s thirteenth acquisition since launching in early 2024 and its sixth this year. The addition further strengthens Ranger’s growing presence across the UK and Ireland, building on the recent acquisitions of B-Safe Group and Aqua Fire Prevention in Ireland and IRN Security in Scotland.  With backing from Hyperion Equity Partners, Ranger is on a mission to become the pioneering one-stop provider for fire and security services across the UK and Ireland. Through strategic acquisitions and investment in technology and talent, Ranger offers a comprehensive range of services at a regional and national level, all while providing a seamless customer experience.

Hikvision's Shaping Intelligence 2025 – Commercial Summit concluded successfully in Bangkok, Thailand, drawing over 350 global business leaders, technology partners, and industry experts over two days.  The summit showcased how AIoT technologies are transforming building and retail sectors worldwide, while recognising outstanding customer achievements in digital transformation. AIoT powers intelligent commercial transformation Vivianna Wong, President of Hikvision Pan Asia Pacific, officially opened the summit, emphasising Hikvision's dedication to empowering businesses through open collaboration and cutting-edge AIoT solutions. "We have always been committed to growing together with our partners, which is what the summit's theme—Thriving Business—is all about," Wong said. She highlighted Hikvision's remarkable global presence, noting that "Hikvision's commercial solutions have been deployed in over 180 countries and regions worldwide, and our business in this field has maintained an annual growth rate of more than 20%. They are the essence of the shared success.” Keynote presentations The summit also featured keynote presentations from distinguished speakers including Dr. Jonathan Reynolds from the University of Oxford on the future of commerce. Two panel discussions brought together industry pioneers to explore sustainability in thriving industries and the practical journey of AI-powered retail implementation. Global success stories A major highlight of the summit was the showcase of customer success stories from around the world. Enterprises across diverse markets—from property developers and retail chains to engineering solution system integrators and parking operators—shared how Hikvision's AIoT solutions have delivered measurable results. The applications spanned optimising building operations, enhancing retail security and loss prevention, revolutionizing parking management, and driving significant energy efficiency improvements. These real-world implementations have demonstrated that digital transformation is not a distant concept, but a present reality that delivers tangible business value. Impact of AIoT Whether it's AI-driven HVAC systems reducing energy consumption in commercial properties or intelligent retail solutions enhancing customer experiences while improving operational efficiency, the impact of AIoT is being felt across industries worldwide. The diverse range of participants at the summit—representing businesses from multiple continents—underscored the universal applicability and growing adoption of intelligent commercial solutions. Immersive exhibition The exhibition on the sidelines of the summit was a major attraction, offering attendees hands-on experience with integrated AIoT applications. Visitors explored simulated environments ranging from office spaces and apartment buildings to supermarkets, coffee shops, and parking facilities—each showcasing how intelligent technologies seamlessly integrate into commercial operations. Many participants spent extended time at exhibition zones, engaging with Hikvision experts to understand how these technologies could be adapted to their specific operational needs. On the summit's second day, guided and self-guided site visits to real-world implementations provided even deeper insights. Participants witnessed intelligent building management systems, large-scale retail operations, and comprehensive commercial security solutions in action, bridging the gap between conceptual understanding and practical application. The commercial transformation journey continues As the summit concluded, the overarching message was clear: the future of commerce lies in the intelligent application of AIoT technologies, powered by open collaboration and shared innovation. "What we've witnessed is more than just technological advancement—it's a glimpse into how businesses worldwide are reimagining operations, enhancing customer experiences, and building sustainable competitive advantages," noted Allen Tang, Vice President of Hikvision International Business Center, in his toast at the gala dinner.  The Shaping Intelligence 2025 – Commercial Summit reinforced Hikvision's position as a trusted partner in the global digital transformation journey, with participants leaving Bangkok inspired, informed, and equipped with actionable insights to drive their own innovation initiatives.

A key characteristic of many successful companies is that good ideas come from everyone, not just specific departments or job titles. What one person sees as obvious may be questioned by someone else who is less familiar with the product or process.  This simple interaction can spark a whole new, faster, and better approach. While valuing tradition is important, if someone uses the phrase “that’s how we’ve always done it,” it’s essential to analyse the process to ensure it remains optimal.  Business conditions change rapidly, and what was considered a perfect process last week may need adjustments this week. Comprehensive approach to innovation This comprehensive approach to innovation fosters continuous improvement across all aspects of the organisation Innovation should permeate every level of an organisation, from product development and customer experience to sustainability practices and employee training. This comprehensive approach to innovation fosters continuous improvement across all aspects of the organisation, allowing companies to stay agile, competitive, and in tune with their customers' constantly evolving needs. Addressing real-world challenges At the heart of pervasive innovation in the security industry lies the development of smart products and solutions that address real-world challenges. This approach integrates advanced technologies to enhance security while improving user experience.  For instance, the integration of mobile credentials, biometrics, real-time wireless locks, intelligent keys, and cloud-connected access control systems exemplifies how technology can streamline operations and provide users with seamless and secure access. Offering user-friendly solutions  These advancements reflect a deep understanding of user needs and preferences, offering solutions that are not only secure but also convenient and user-friendly. A notable example is UniKey's Kēvo, the first Bluetooth-enabled touch-to-open smart lock, introduced in 2013.  Developed in partnership with Kwikset, this innovative product allowed users to unlock doors simply by tapping the lock with a compatible smartphone. By continuously innovating across various aspects of security products and solutions, companies can ensure that their offerings remain relevant and effective in addressing the evolving challenges of the security landscape. Design-driven features  Products designed for quick and straightforward installation reduce labor costs and minimise downtime Innovation extends beyond technology to encompass design-driven features that prioritise user convenience and satisfaction. For instance, ease of installation is a critical factor in the adoption of new door hardware.  Products designed for quick and straightforward installation reduce labor costs and minimise downtime, making them more attractive to both installers and end users. For electronic locks, long-lasting battery performance is essential for minimising maintenance and ensuring reliability. Products with extended battery life reduce the frequency of replacements and enhance user confidence. Incorporating antimicrobial finishes into door hardware addresses growing concerns about hygiene and cleanliness. Taking hygiene a step further, touchless technology in door hardware minimises physical contact, reducing the potential for cross-contamination and enhancing user convenience. Sustainability initiatives  Sustainability initiatives in door hardware have evolved from niche considerations to central pillars of modern product development, not least of which is the growing consumer demand for sustainable products, which is influencing purchasing decisions.  According to a Nielsen report, 66% of global consumers are willing to spend more on a product if it comes from a sustainable brand, leading many companies to prioritise the use of recycled and recyclable materials in their products. Beyond material selection, manufacturers are also refining their production processes to minimise environmental impact.  Finishing processes are evolving to use non-toxic and low-impact finishing methods, such as powder coating and physical vapor deposition. Energy-efficient door hardware Energy-efficient door hardware plays a significant role in the overall energy conservation of buildings Energy-efficient door hardware plays a significant role in the overall energy conservation of buildings. Properly designed door hardware can help maintain a building’s thermal envelope, reducing heating and cooling demands.  For instance, the HID® Signo™ access control reader includes improved power supply technology and energy-saving features that ensure reduced energy consumption when the reader is in a resting state. Environmental Product Declarations  To further demonstrate their commitment to sustainability, many manufacturers seek certifications validating their environmental efforts. Environmental Product Declarations (EPD) and Leadership in Energy and Environmental Design (LEED) certifications have become key indicators of a product’s environmental performance.  An EPD provides detailed information about the environmental impact of a product throughout its lifecycle, aiding in the transparency that architects and builders require to make informed choices.  Similarly, LEED certification emphasises energy savings and broad environmental priorities, including water efficiency, CO₂ emissions reduction, and improved indoor environmental quality.  Customer service and training Innovation is also making great strides in the behind-the-scenes efforts of customer service and training. Predictive maintenance technologies are revolutionising how companies manage product performance and customer support.  By utilising data analytics and IoT technologies, companies can offer maintenance alerts, remote diagnostics, and connected support services that anticipate issues and failures before they occur.  This shift from reactive to predictive maintenance minimises service disruptions and enhances customer trust by ensuring products operate at optimal levels. Digital training initiatives Digital training initiatives equip employees and customers with the skills needed to utilise new technologies In parallel, digital training initiatives equip employees and customers with the skills needed to utilise new technologies in a cost-effective and accessible manner. Digital installer certification programs, learning portals, and customer enablement initiatives are all part of a comprehensive strategy to equip stakeholders with the knowledge and skills they need to succeed. By investing in comprehensive training programs, companies foster a culture of adaptability and competence, ensuring that customers can fully leverage technological advancements. This approach not only enhances operational efficiency but also strengthens customer relationships by empowering them with the knowledge to make informed decisions. Incremental improvements  While groundbreaking innovations often capture headlines, it’s the steady, incremental improvements that consistently deliver real-world value. Companies can achieve sustained growth and success by focusing on continuous innovation across all facets of the organisation.  This quiet progress, though less visible, is often more impactful as it builds a solid foundation for long-term achievement. In a world where change is the only constant, fostering a culture of pervasive innovation is the key to sustained relevance and growth.

March is Women in Security Month, a time dedicated to celebrating and promoting the contributions of women in the security field—particularly in cybersecurity. This observance aligns with Women’s History Month, providing an opportunity to reflect on the progress made and the work still needed to advance gender equity in security. Evolving role of women in security The security industry has witnessed a steady increase in women's participation. According to ISC2 Research in its “Women’s Role in Filling the Workforce Gap” report, women make up an estimated 20 to 25 percent of the security industry. Promisingly, younger generations are entering the profession at higher rates, with 26 percent of working professionals under 30 identifying as women. The security industry has witnessed a steady increase in women's participation The research tells us that women are thriving in a variety of roles, from engineering and system administration to sales, marketing, and project leadership. Key factors driving this transformation include mentorship programs, male allies advocating for gender equality, and cultural shifts recognising the unique perspectives and strengths women bring to security challenges. These efforts are fostering more inclusive environments and ultimately strengthening the industry. The value of diverse perspectives in security Security is not a one-size-fits-all industry—each organisation and facility has unique needs that require varied perspectives. Greater representation of women has introduced fresh approaches to problem-solving, fostering collaboration and driving innovation. By integrating diverse viewpoints, security professionals can create more effective solutions that better address end-user needs. Industry support for women’s professional growth SIA's WISF offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER Organisations like the Security Industry Association (SIA) and ASIS International have established networking platforms and initiatives to support women in security. Events such as the Security LeadHER Conference provide valuable professional development and networking opportunities. Companies are also investing in science, technology, engineering, and mathematics (STEM) initiatives, hands-on training, and recruitment programs to attract more women into the field. Additionally, SIA's Women in Security Forum (WISF) offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER, which provide pathways for engagement and growth. Challenges women in security face Despite progress, challenges remain. Many women still feel it necessary to repeatedly prove their expertise, take on additional informal responsibilities, or carefully navigate workplace dynamics. Imposter syndrome can be another hurdle, even for accomplished professionals. However, women in security are addressing these challenges by setting boundaries, advocating for themselves, and supporting one another through mentorship. By excelling in leadership and technical roles, women are reshaping outdated perceptions and advocating for more inclusive workplace policies. Steps industry pioneers can take To further support women in security, industry pioneers could: Provide targeted professional development and career advancement opportunities. Foster strong, supportive communities that recognise and mentor women. Implement structured mentorship programs that connect experienced professionals with newcomers. Promote workplace flexibility to help employees balance personal and career commitments. Actively challenge biases and advocate for meaningful change within organisations. Advice for women entering the security field Here are key pieces of advice for women considering a career in security: Own Your Expertise – Have confidence in your knowledge and skills. Seek Out Mentors & Allies – Connect with supportive professionals who can guide your career. Build a Strong Network – Join organisations like ASIS Women in Security, SIA Women in Security Forum, or Women in CyberSecurity (WiCyS), and attend industry events to expand your connections. Speak Up & Take Space – Confidently share your ideas and challenge outdated norms. Develop Resilience & Advocate for Yourself – Push past biases, demand the respect you deserve, and negotiate for fair salaries and promotions. Keep Learning & Stay Ahead – Continually build your expertise to stay competitive in the evolving security industry. The future of women in security As the security industry evolves with technological advancements and global changes, opportunities for women will continue to expand. Women are not just participating in the industry’s growth—they are shaping its future. With growing mentorship programs, male allies advocating for gender equality, and ongoing cultural shifts, the focus is no longer just on breaking barriers but on building bridges to new opportunities.

From where I sit in talking to security pioneers every day, the traditional Global Security Operations Centre (GSOC) stands at a critical inflection point. Security teams are up against challenges in staffing, operational efficiency, and more threat complexity, which means “thinking outside the box” is becoming critical. The use of artificial intelligence (AI) is emerging as more than a buzzword in these situations; it’s becoming a game-changing force multiplier in security operations. Reaching a breaking point Today's GSOCs face a perfect storm of operational challenges. Security operators, typically earning between $20-40 per hour, require extensive training periods lasting weeks or months as a result of the numerous applications they’re tasked with using. Yet the industry grapples with insane turnover rates of 100-% to 300% annually, creating a costly cycle of continuous recruitment and training. Meanwhile, operators are drowning in video feeds and alarms, leading to fatigue, missed incidents, and delayed response times. Practical applications for AI The reality of many GSOCs, however, is a disjointed mess of multiple applications The GSOC is the centre of an organization’s security and in a perfect world, all of the data related to safety across multiple facilities flows through there, giving operators a clear picture of what’s going on at any given time. The reality of many GSOCs, however, is a disjointed mess of multiple applications. Think about all the platforms needed to respond to a single incident – access control alarm, video to verify, standard operating procedures (SOPs) stored on a shared drive, radios to get a hold of a guard to dispatch, finding a list of emergency numbers and corresponding it to where the incident is happening, and manually logging the results. Steps into a single platform Not only is there a case for unifying all of these steps into a single platform that pulls in data from various sources, but layering response with AI-enabled technology to achieve the following: Real-time video analysis and threat detection. AI-enabled systems are revolutionising surveillance operations by simultaneously monitoring multiple video feeds, detecting and classifying objects, people, and behaviours in real-time. The technology excels at identifying suspicious activities such as loitering, abandoned objects, or unauthorised access attempts, automatically alerting operators to potential threats – or even identifying false alarms that can take human operators away from the work they’re doing – all while maintaining vigilance across numerous camera feeds. Intelligent alarm management. One of AI's most immediate impacts is in addressing the chronic problem of false alarms. By analysing multiple data points simultaneously, AI technology can intelligently filter and verify alerts, dramatically reducing false positives that traditionally consume valuable operator time. An AI GSOC operator, for example, can assess an incoming alarm and either identify it as a real threat (then escalate to its human supervisors) or use SOPs to determine that the alarm is false, providing feedback and reasoning that’s collected and assessed. This intelligent triage ensures security teams focus on genuine threats rather than chasing false alarms, significantly improving response efficiency. Automated incident response. When security incidents occur, AI systems can instantly gather relevant data from multiple sources – including video feeds, access control logs, and sensor data – to generate preliminary incident reports and initiate appropriate response protocols. This automation ensures consistent application of security procedures while maintaining detailed documentation for compliance and analysis purposes. Predictive analytics and pattern recognition. By analysing historical data, AI systems can identify patterns that might indicate emerging security risks before they materialise. This includes detecting unusual access patterns, anomalies in foot traffic, or behavioural patterns that suggest potential future security threats, enabling proactive rather than reactive security measures. The benefits to the business While AI can be used in so many ways to reduce false alarms, create more efficiencies, and help GSOC operators elevate their roles to be more strategic, there is still a stigma associated with its use. However, a lot of the conversations around this kind of investment can be elevated to reflect positively on the business, which can help achieve more buy-in from leadership. Here are some of the ways: Operational improvements: Dramatic reduction in false alarm rates through intelligent verification systems that analyse multiple data points simultaneously Response times cut significantly through automated triage and threat assessment protocols Standardised and consistent application of security protocols across all shifts and incidents More efficient resource allocation through AI-driven staffing recommendations based on historical patterns Expanded security coverage without proportional staffing increases, enabling monitoring of multiple locations simultaneously Enhanced incident documentation through automated report generation and data collection Improved situational awareness through real-time correlation of multiple data sources Reduced training time for new operators through AI-assisted guidance systems Better compliance management through automated protocol enforcement and documentation Business impact: Significant cost savings through reduced false alarm response and more efficient staffing Decreased liability exposure through comprehensive incident documentation and consistent protocol application Enhanced regulatory compliance through automated record-keeping and standardised procedures Improved risk management through predictive analytics and early warning capabilities Better return on investment for security technology through integrated AI-driven optimization Increased scalability of security operations without proportional cost increases More robust business continuity through improved threat detection and response Enhanced protection of critical assets through constant AI monitoring Personnel impact: Reduced operator burnout through automation of routine and repetitive tasks Enhanced job satisfaction as operators focus on strategic decision-making rather than routine monitoring Improved work-life balance through more efficient resource allocation New career development opportunities in AI-enabled security operations Better retention rates through reduced stress and increased job engagement Enhanced skill development as operators learn to work with advanced technology Improved team collaboration through AI-assisted information sharing More effective decision-making support through AI-driven insights Greater operator confidence through AI-backed verification of security events AI and the road ahead Integration of AI into the GSOC is about more than simply technological advancement While security historically hasn’t changed as quickly as its cyber counterparts, its evolution is imminent. Integration of AI into the GSOC is about more than simply technological advancement; it’s a seismic shift in how organisations approach security operations. The future of this is in the partnership between human expertise and AI capabilities, where technology handles routine monitoring and initial threat assessment, allowing security personnel to focus on complex decision-making and strategic security initiatives. Transformation of security operations For security pioneers looking to implement AI in their GSOCs, success lies in thoughtful integration that considers both technical requirements and human factors. By carefully balancing automation with human oversight, organisations can create more effective, efficient, and responsive security operations that deliver tangible value to the enterprise. The transformation of security operations through AI isn't just about doing more with less – it's about doing better with what we have. As threats become more sophisticated and security demands continue to grow, AI-enabled GSOCs will be better positioned to meet these challenges while delivering enhanced protection for people, assets, and operations.

Ibrahim Kassem, Everon’s new Chief Technology Officer (CTO), has been in the security industry since 1998 in various IT leadership roles. Most recently, he was Chief Information Officer for a video monitoring company. With most of his professional experience rooted in commercial security, Kassem has come to understand how customer needs and demands change with the evolving technology landscape. That understanding is a foundation for his new role at Everon, the national provider of commercial security, fire, and life safety solutions formerly known as ADT Commercial. Integrate AI to security operations “In this role, I am responsible for any customer-facing technology at Everon,” says Kassem. “Our primary focus is to provide a platform that will make it easy to do business with us. That platform will involve most of our solutions, including video monitoring which is the near-future focus for us.” As an integrator, Everon’s objective is to identify the best solutions. “We have partners that we leverage to help develop solutions for our customers that directly respond to their needs,” says Kassem. “For example, we partner with video camera providers to integrate AI to take security operations to the next level.” Demand for video monitoring Everon is looking to shift from reacting to events after they take place toward proactive monitoring Like most security operations, Everon is looking to shift from reacting to events after they take place toward proactive monitoring and preventing crimes as they are happening or deterring them from taking place.  The ability to detect objects and behaviours is possible through AI. “Through this detection, we can respond accordingly – that’s why it’s at the forefront of our video monitoring efforts,” says Kassem. Every pursuit at Everon is in response to customer demand, and there is tremendous demand for video monitoring, says Kassem. Customer needs are the main philosophy behind the development and acquisition of technology, which also ensures that Everon is at the forefront of evolving with the security industry. Video-based security solutions “Right now, we’re noticing a trend towards video-based security solutions versus solely intrusion and guarding,” says Kassem. Everon seeks to strike a balance between “build versus buy.” The integrator prefers to buy when there is a proven product that will bring the most value. “We’re an integrator before we are a developer of technology,” says Kassem. “However, we are not shy about complementing a technology that we purchase with technology that we build if we don’t find the proper platform.” Video monitoring solutions and services Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras, faster internet connectivity, and availability of wireless through 4G, LTE, and 5G connections. All of these are critical pieces of the video monitoring roadmap, says Kassem. “We aim to develop our video monitoring solutions and services to provide the best value to enterprises, reduce false alarms, and focus on relevant activities to save time and money,” he adds. “That’s what we’re looking forward to in the next couple of years.” Dependence on physical security Everon provides video monitoring services on a monthly basis, so the approach plays well with their recurring monthly revenue (RMR) model. Video monitoring is in great demand, and Everon is working towards being pioneers in that space, pushing to make it a major part of their future offerings. Everon is working towards being pioneer in that space, pushing to make it a major part of their future offerings “The dependence on physical security has gotten expensive, and many responding agencies no longer dispatch without video verification, which is the biggest technology challenge currently in the commercial security space,” says Kassem. “Video monitoring is the most direct, effective answer to that challenge, replacing costly, around-the-clock guarding services while also providing video verification for first responders and law enforcement agencies.” Portfolio of security solution offerings Everon roots all its pursuits in responding to the customer. Making the difference in Everon’s approach is an eagerness to listen, an awareness of industry trends and changes, and a full portfolio of security solution offerings.  “Our technological roadmap is ambitious, innovative, and looks to the future through our thoughtful investments in this space, including through acquisitions of technology and top talent,” says Kassem. “All our efforts are supported by our teams of experts with decades of experience.”

For all the emphasis on cloud systems and centralised servers at ISC West, a lot of innovation in security video systems is happening at the edge. New advancements inside video cameras are boosting capabilities at the edge, from advancements in processing power to artificial intelligence (AI) and machine learning (ML) algorithms that can now be deployed directly on the cameras or edge devices. Advancements in AI algorithms The progress of video systems becoming smarter at the edge is driven by the need for real-time insights, lower latency, bandwidth efficiency, enhanced privacy, and improved reliability.  Advancements in edge computing hardware and AI algorithms are enabling a range of intelligent video applications across various industries, including physical security. Smarter functionality at the edge is a benefit of new computer systems-on-chips (SoCs) that are driving new heights of performance for today’s cameras.  Axis Communications’ ARTPEC-9   Axis Communications’ new ARTPEC-9 SoC offers advanced video compression to reduce bandwidth Axis Communication’s new ARTPEC-9 system-on-chip (SoC) offers advanced video compression to reduce bandwidth and storage needs. With a low bitrate, the SoC helps deliver high-quality imaging with outstanding forensic detail. ARTPEC-9 also offers enhanced deep learning capabilities to allow users to leverage the latest video analytics and accelerate the implementation of AI technology. Axis maintains control over all aspects of the chip’s development to ensure high quality and cybersecurity. Among the benefits of ARTPEC-9 are better AI and deep learning, better image quality, better cybersecurity, and AV1 license-free video compression (see below). Hanwha Vision’s Wisenet 9 Hanwha Vision has launched Wisenet 9, its most advanced AI-powered System on Chip (SoC). Wisenet 9’s enhanced edge AI capabilities increase performance as the volume and complexity of security threats demand real-time, accurate analysis. By elevating edge-device performance, AI empowers systems to quickly analyse vast amounts of video data and discern crucial patterns and anomalies. A key differentiator driving Wisenet 9 is deployment of two Neural Processing Units (NPUs), which improve performance three-fold compared to Wisenet 7, the previous SoC generation. While one NPU handles image processing, the other focuses on object detection and advanced analytics. This dual NPU concept was introduced to ensure video quality and analytics have independent resources, thus preventing one function from impacting the performance of the other. The latest from Ambarella Ambarella is a supplier of edge AI systems-on-chips to multiple video camera manufacturers Off the ISC West trade show floor in a nearby meeting room, semiconductor company Ambarella demonstrated how it will continue to push the envelope of what is possible with generative AI at the edge. Ambarella is a supplier of edge AI systems-on-chips to multiple video camera manufacturers and recently achieved the milestone of 30 million cumulative units shipped. The demonstrations highlight Ambarella’s ability to enable scalable, high-performance reasoning and vision AI applications across its ultra-efficient, edge-inference CVflow 3.0 AI SoC portfolio. The company’s DeepSeek GenAI models run on three different price/performance levels of its SoC portfolio. In addition to advancements in GenAI processing at the edge, Ambarella integrates image processing, encoding and system-level functions into all its AI SoCs. New standard for video encoding: AV1 AV1 compression is a next-generation video coding technology that offers significant improvements in compression efficiency and video quality, especially at lower bitrates. Its royalty-free nature positions it as a crucial codec for the future of internet video. AV1 compression is a next-generation video coding technology. Axis Communication’s ARTPEC-9 chip now supports the AV1 video encoding standard. By embracing this standard, which is new to the physical security market although it was introduced in 2018, Axis sets the stage for AV1 compression to eventually become the industry standard, replacing H.264 and H.265. Network video transmission AV1 is an open-source, license-free coding format designed mainly for efficient network video transmission AV1 is an open-source, license-free coding format designed specifically for efficient network video transmission. It delivers high-quality video at low bitrates, reducing bandwidth consumption and storage costs. The codec was developed by the Alliance for Open Media (AOM), a nonprofit organisation founded in 2015 by Google, Intel, Amazon, Microsoft, Netflix, and Mozilla (among others), to provide open-standard, next-gen video coding technology. AV1 is ideal for cloud solutions—making streaming applications more robust, scalable, and capable of delivering real-time insights. Now the ARTPEC-9 chipset brings these benefits to the surveillance industry, and AV1 is currently supported by AXIS Camera Station. Providers of major video management solutions (VMS) such as Genetec and Milestone will be adding support for AV1, with further developments already underway. More intelligence at the edge Intelligence inside video cameras comes from the processing power and algorithms that enable them to perform tasks beyond simply capturing and recording images. This "intelligence" allows cameras to analyse the video stream in real-time, identify objects, detect events, and make decisions or provide alerts based on what they "see." New and improved SoCs are driving performance improvements at the edge. The increasing power of embedded processors and advancements in AI are continuously expanding the capabilities of intelligent video cameras.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Centro Ilarco is a state-of-the-art commercial office building in the heart of Bogotá, Colombia. Designed to accommodate three corporate towers with a total of 90 offices, this landmark structure focuses on providing innovative, secure, and seamless access experiences for its tenants. The solution As a multi-building office complex, Centro Ilarco required a robust access control system to ensure security, manage tenant entry, and streamline visitor access at every entry point. To meet these needs, the DNAKE S617 8” Facial Recognition Door Station was installed across the building. Since its implementation, Centro Ilarco has experienced a significant boost in both security and operational efficiency. Tenants now enjoy hassle-free, touchless access to their offices, while building management benefits from real-time monitoring, detailed access logs, and centralised control of all entry points. DNAKE smart intercom solution has not only enhanced security but also improved the overall tenant experience. Installed products S617 8” Facial Recognition Android Door Station Smart Pro APP

The global energy landscape is evolving at an unprecedented pace. With the increased adoption of renewable energy sources and the drive for a more sustainable future, the demand for efficient energy storage has never been greater. Enter Battery Energy Storage Systems (BESS)—the backbone of modern energy infrastructure, ensuring stability, resilience, and efficiency in power distribution. Record-breaking growth in storage In 2024, the US battery storage market saw record-breaking growth, with nearly 9.2 gigawatts (GW) of new capacity installed in late November alone, according to figures from S&P Global. But how is this supercharged leap into more stable power distribution fairing on a fundamental level? Despite an estimated capacity increase in the United States of a staggering 89% in 2024, according to U.S. Energy Information Administration (EIA), there is still more to be done to ensure this rapid rollout of these mainly Lithium-ion battery systems don’t pose a threat to workers, communities and the energy infrastructure. US battery storage market saw record-breaking growth, with nearly 9.2 GW of new capacity The global importance of battery energy storage systems BESS helps to bridge the gap by storing excess energy when supply is high BESS plays a critical role in balancing power supply and demand, especially as more countries transition to renewable energy sources like solar and wind.  Typically, renewable energy sources are inherently intermittent—meaning they don’t produce electricity consistently throughout the day, due to a variety of uncontrollable environmental factors. BESS helps to bridge the gap by storing excess energy when supply is high and distributing it when demand peaks.  While the idea of shoring up the energy infrastructure to greater withstand periods of intense strain is a laudable (and indeed, logical) one, they must ensure that in the haste to erect new BESS sites, they don’t overlook vital safety concerns. How BESS underpins growing support for the electrification In addition to grid stabilisation, BESS is instrumental in enhancing energy reliability. By storing surplus electricity, BESS ensures that power remains available even during blackouts or grid failures. It’s also an important element of reducing carbon emissions, as with stored renewable energy, reliance on fossil fuel-powered plants decreases, leading to a more sustainable energy mix.  Let’s not forget how BESS underpins growing support for the electrification of transportation. As electric vehicles (EVs) gain traction, BESS can facilitate fast-charging infrastructure without overloading the grid. Prominence of BESS installations can mean greater risks Renewable energy producers added 10.5 GWh power to the energy network, according to market intelligence In February 2025 alone, renewable energy producers added 10.5 GWh capacity to the global energy network, according to market intelligence firm Rho Motion’s Battery Energy Stationary Storage Monthly Database. But while BESS sites are a useful way to prevent overloading the world’s power supplies—releasing stored energy at peak times when power generators come under greater strain—they come with challenges.  One of the greatest concerns is thermal runaway, a dangerous chain reaction in which rising temperatures spread from one battery cell to another. Why advanced thermal imaging solutions are essential Without proper monitoring and early detection of potential failures, thermal runaway incidents can easily snowball into devastating fires. These fires spread rapidly, passing from unit to unit, causing sizable financial losses, environmental damage, and, of course, safety hazards—including releasing toxic substances such as hydrogen fluoride gas. Advanced thermal imaging solutions are becoming essential to keep BESS sites safe That’s why advanced thermal imaging solutions are becoming essential to keep BESS sites safe and operational. Fixed thermal cameras with advanced analytics are the go-to solution, as they can trigger alarms and suppression systems when temperatures pass a set threshold.

The slit lamp examination is one of the most important diagnostic techniques in ophthalmology. It enables a detailed examination of the anterior, middle and posterior segment of the eye. Ophthalmologists can use it to recognise the smallest changes, anomalies or damage. This procedure is used for the early detection and monitoring of the progression of eye diseases such as corneal injuries, eye infections, retinal detachment or macular degeneration. However, the eye with its fast movements is a challenging subject to photograph; motion blur and shaking are typical image errors. IDS USB3 Vision industrial camera OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists To facilitate diagnostics for ophthalmologists and opticians, improve the workflow and at the same time shorten examination times, fast and reliable slit lamp documentation systems are required. They must provide meaningful images and be designed to be user-friendly and ergonomic. The German company OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists, optometrists and opticians. Part of the extensive portfolio: one of the world's smallest and lightest image documentation systems for slit lamps. A powerful, high-resolution USB3 Vision industrial camera from IDS is integrated, especially for applications in medical technology and microscopy. Efficient system The OCULUS ImageCam®3 universal slit lamp image documentation system is not only intuitive and easy to use, but also sets high standards in digital slit lamp photography. This includes an outstanding field of view that enables highly precise diagnoses of the anterior, middle and posterior segments of the eye. The images are captured by a particularly low-light, high-performance IDS camera from the USB3 uEye+ CP family. OCULUS ImageCam® 3 OCULUS ImageCam® 3 makes this possible without any loss of quality "Only a fast camera delivers low-noise images in the difficult recording situations at the eye," explains Michael Moos, Product Manager at OCULUS, the choice of camera model. Another important requirement criterion is speed. "The advanced camera features enable continuous shooting at up to 60 frames per second. Among other things, these series recordings make it possible to record the eye during breaks in movement. The innovative frame-out-of-video function enables simple documentation of the entire examination process at the slit lamp, whereby the best quality individual images can then be selected for evaluation," says Michael Moos. The OCULUS ImageCam® 3 makes this possible without any loss of quality while minimising the time required. Powerful camera The IDS camera from the CP family is predestined for use in medical technology, as it offers extensive pixel pre-processing and has an internal 120 MB image memory for buffering image sequences. This enables a high data rate of 420 MByte/s, low CPU load and easy integration. The Sony Pregius IMX265 in the model used here is considered one of the best CMOS image sensors in the 3 MP class. The USB3 Vision industrial camera U3-3270CP Rev.2.2 with the 1/1.8" global shutter sensor thus achieves a resolution of 3.19 megapixels (2064 x 1544 px). IDS test camera functions The IDS camera from the CP family is predestined for use in medical technology "In this case, however, the image is scaled down using AOI in order to achieve a significantly higher frame rate," explains Phillip Schissler, Sales Manager Medical and Microscopy at IDS. OCULUS has integrated the camera with the IDS peak software development kit. "IDS peak allows users to test camera functions in detail and optimise them for your own applications," says the IDS Medical expert. Decisive selection criterion for the model However, the camera is not only recommended for medical technology and microscopy in terms of sensitivity, dynamic range and linearity.  In addition to the required light intensity and speed, the size of the camera was also a decisive selection criterion for the model. At around 50 grams, the camera's small 29 x 29 x 29 millimetre magnesium housing is as light as it is robust, underlining its suitability for space-critical applications. Facilitated slit lamp diagnostics A beam splitter divides the light between the camera and the eyepiece of the slit lamp To deliver optimum diagnostic images, the system includes a high-quality beam splitter in addition to the camera. A beam splitter divides the light between the camera and the eyepiece of the slit lamp to simultaneously illuminate and view the eye, allowing a detailed examination of each eye segment. The beam splitter of the OCULUS system has a purely mechanical iris diaphragm that significantly increases the depth of field, regardless of the position of the pathological findings. It can also be adapted to all commercially available slit lamps. Highest quality standards in laboratory and diagnostics "The camera unit and the beam splitter are extremely small and light. This means in daily practice: It is barely noticeable, is very easy to attach and delivers images like no other in this size. This makes daily slit lamp diagnostics easier in the truest sense of the word," says the manufacturer. In terms of image quality, reliability and long-term availability, IDS stands for the highest quality standards in laboratory and diagnostics. Benefit from the image documentation system The slit lamp photos of the OCULUS ImageCam® 3 help factual documentation of eye states The slit lamp photos of the OCULUS ImageCam® 3 enable objective documentation of eye conditions in order to monitor the progress of diseases and compare treatments. Patients also benefit from the image documentation system. The visual references of the diagnosis created in this way help them to better understand their state of health and the doctors' treatment plan. The medical findings can be saved and archived accordingly. Outlook Innovative image processing systems such as OCULUS ImageCam®, which use powerful industrial cameras to deliver informative, high-contrast images with a high depth of field, help to improve diagnostic accuracy, efficiency and patient care in ophthalmology. Artificial intelligence (AI) is increasingly being integrated into the analysis of slit lamp images in order to automatically recognise diseases, support diagnostic decisions, improve the workflow for doctors and develop new treatment methods. Further development of technologies The company develops first-class instruments for eye diagnostics for this clearly defined group of users The company OCULUS Optikgeräte GmbH has been a partner for ophthalmologists, optometrists and opticians worldwide for 125 years. The company develops first-class instruments for eye diagnostics for this clearly defined group of users. The measure of all things is the high demands of customers and the continuous further development of technologies. Over 55% of OCULUS' sales are realised in foreign markets.  OCULUS customers' service More than 400 employees work at the OCULUS headquarters. More than 60 % of them work in research and development, production and customer service. With 12 company-owned subsidiaries and more than 200 wholesalers in over 80 countries, OCULUS is at its customers' service around the globe. Founded in 1895, the family business is now jointly managed by the third and fourth generations. 

Silverstein Properties, a pioneering real estate development, investment, and management firm, and its partners SwiftConnect, Allegion, and Kastle, announced they are live with resident keys in Apple Wallet for all apartment units at a multi-family housing location: Silverstein’s Silver Towers residential property at 606 West 42nd Street in New York City. Silverstein’s residential tenants now have an easy and secure way to add a resident key to Apple Wallet to access the apartment building and unlock their homes with a simple tap of an iPhone or Apple Watch—thus eliminating the need to use a traditional, physical key. Resident key in Apple Wallet The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry “We’re excited to make it easy for our residents to use their resident key in Apple Wallet to get into their buildings, homes, and common areas, which builds upon our previous offering to office tenants who use their employee badge in Apple Wallet to access offices and shared spaces including lounges, cafes, conference facilities, and yoga studios,” said Tal Kerret, President of Silverstein Properties. The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry, as property owners and employers reimagine the home and workplace experience for residents, office tenants, and employees. SwiftConnect’s success: Enhance security for residents “The Silver Towers project builds on SwiftConnect’s success in delivering seamless access via NFC wallets across the most iconic commercial real estate properties in New York and beyond,” said Matt Kopel, co-CEO and President of SwiftConnect. “We are excited to once again partner with Silverstein Properties and to extend our leadership into the multi-family housing market. Now, residents can easily access their personal spaces with their iPhone and Apple Watch, and property teams are able to enhance security for their residents—while also automating the process of managing keys and access.” Modern access-control solution SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials To provide residential tenants with this experience, SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials; and access control devices from Allegion™, as well as all other necessary business platforms and systems to create a unified digital network for hassle-free mobile access. “Kastle is thrilled to be a partner on the Silver Tower project, leveraging Kastle’s robust and proven access-control products to create a modern access-control solution that delivers an unparalleled experience both property owners and residents can trust,” said Haniel Lynn, CEO of Kastle. Schlage mobile-enabled wireless locks “We are excited to work with SwiftConnect and play an important role in Silver Tower's resident key in Apple Wallet multifamily housing deployment,” said Mark Casey, Vice President of National Electronic Sales of Allegion.  “Resident Keys in Apple Wallet—alongside our Schlage mobile credentials and Schlage mobile-enabled wireless locks—not only enhances security and convenience for residents, but also exemplifies our commitment to driving the future of seamless access and smart apartment technology.” How seamless access works at Silver Towers Tenants can add their resident key to Apple Wallet after an initial set-up through Silverstein’s Inspire app, using SwiftConnect’s AccessCloud platform. Once added, tenants can hold their iPhone or Apple Watch near a door reader or smart lock for seamless access to the apartment building, their home, and shared fitness and amenity spaces.  With Express Mode, tenants don’t need to wake or unlock their device to use their resident key—they can simply hold their device near a reader and go. If an iPhone needs to be charged, they can still use their device to access their apartment and amenity spaces with Power Reserve.  Resident key in Apple Wallet takes full advantage of the privacy and security features already built into iPhone and Apple Watch. Data is encrypted and protected against tampering and theft, and Apple cannot see when and where a resident uses a home key in Wallet.  Silverstein’s holistic customer experience program The new offering falls under Inspire, Silverstein’s holistic customer experience program that reshapes how, when, and where the company’s customers live and work. Inspire brings hospitality services, social and wellness programming, data-driven workplace technology, and a flexible workspace solution under one umbrella. Since its inception 67 years ago, Silverstein Properties has been recognised for driving innovative technology adoption to enhance the tenant experience. The company has built a reputation for developing exceptional projects, enhancing local communities, providing outstanding services to customers and partners, and driving innovation within the industry.

About a year and a half ago, Peter de Jong introduced Dahua to Fred Koks, General Manager of KITT Engineering. Since then, Dahua, KITT Engineering, and Ocean Outdoor have completed five joint projects. Follow-up appointments for the next two projects are already scheduled.  Looking back  "Let's see what happens" was Fred's reaction when introduced to Dahua. ''We evaluate our portfolio with suppliers every year,'' he explained. "We have to. So much is changing and new technology is developing incredibly fast. You have to keep up." He knows better than anyone how mobile the market is. "Among suppliers of LED screens, there is a constant battle for market position and new technology. We all know the big providers and the market pioneers. But it is not necessarily that they are also at the forefront of technology."  Working in collaboration Erwin van Domselaar, Operations & Project Manager at Ocean Outdoor, says his company dares to blindly trust the expertise of Koks and his people when choosing a particular type of LED screen. "KITT Engineering is our technical supplier. They are very good at distinguishing good products from bad ones, and we trust them completely. When they have a product they see a future in, they discuss it with us to see if we can take on a project together with it."  Shopping centre - Koperwiek In Dahua's case, that first project is a screen in a shopping centre called Koperwiek – an indoor shopping centre with more than a hundred fashion-related shops – located in Capelle aan den Ijssel. "That was a relatively small project," Erwin recalls. "The screen was not too big. But the initial learnings and experience with the screen were very good before we started. And the installation itself went off without a hitch. Exactly what we expected from this product." Shopping centre - Sterrenburg Soon, a second project was launched. This time in a shopping centre called Sterrenburg in Dordrecht. "Here, not everything went smoothly right away. Not regarding the screen, but its coincidence with the shopping centre's renovation. They had just finished." "All the walls had been neatly plastered and at that moment we asked if a new cable could be drawn. Fortunately, all this was eventually dealt with and solved in a very pleasant cooperation with the project developer, but it took some time."  Pure craftsmanship  The third and fourth projects are true masterpieces. In Hoofddorp, KITT Engineering installed a corner screen. "A unique screen for us," says Erwin. "It is the first screen that goes around a corner. It is half a meter that goes around the corner, fitting in super nicely with the surroundings." "On paper, a huge screen of forty square meters, but when you stand there, you don't notice it because it blends in so well with the surroundings. We are always looking for something new and surprising. And a screen that turns around the corner offers a lot of new possibilities. For example, in terms of 3D content." The screen turns around the corner Fred adds, "The screen doesn't just go around the corner, it goes around the corner seamlessly. KITT is always trying to bring novelties forward so we've had corner screens before. But that was in art projects and things like that where requirements are a lot lower." "In the process, we were able to try out various techniques and we also found out that the products we had at our disposal at that time were not one hundred percent ready."  Cold corner "Then Dahua came up with a prototype, we were very pleased with the 'cold corner' as we call it. It is LED on LED, without a seam."   To understand how clever this feat of engineering is, it's worth realising that the margin you have to make the image seamless is the space between two LEDs. Millimeter work, on a length of ten by five meters.  Zuidplein shopping centre "The fourth project was placing a screen in the atrium of Zuidplein shopping centre in Rotterdam," Peter says. "The screen was placed against a glass elevator." "When you see that, [it is] not normal the way it came together. You don't see a cable or anything. Fantastic." Westfield Mall The fifth project collaboration between Dahua, KITT Engineering, and Ocean Outdoor is an LED display screen in Westfield Mall in the Netherlands.   24/7 remote system monitoring In addition to the regular LED screen and the driving system, a screen control and monitoring system was also developed to monitor the primary system at every point. “We want to see remotely how our assets in the country are doing," Fred explains. From the video player to dysfunctional LEDs, everything can be monitored remotely. For instance, it prevents the light intensity from being too high. Something that can have major consequences in outdoor advertising.  

High-quality skin care products, developed using the latest technologies and manufactured sustainably: the international Babor Beauty Group is represented in more than 70 countries with its sought-after beauty brands. Research and development as well as production take place at the company's headquarters in Aachen, Germany, while filling and logistics are located just a few miles away in Eschweiler.  Use of digital process In 2023, the family enterprise inaugurated a cutting-edge production facility here, known as the “Babor Beauty Cluster”. Around half a million jars, tubes, and ampoules are filled there every day, and logistics and shipping are also handled on-site. A special feature of the 60,000 sq.m plant is its extensive use of digital processes for working and operating as efficiently as possible. The fully networked complete solution from Bosch Building Technologies for safety, security, and building management makes a valuable contribution to this. Greater safety, security, comfort, and efficiency The smart solution integrates, among other things, fire protection, intrusion alarm, and access control systems The smart solution from Bosch Building Technologies was precisely tailored to meet the Babor Beauty Group’s requirements. It integrates, among other things, fire protection, intrusion alarm, and access control systems, as well as a video security solution for safeguarding the perimeter and premises.  AI-based video security for fast, frictionless reception The AI-based video security solution analyses every captured image while using predefined rules and only triggers an alarm if at least one of them is met. This avoids false alarms, thus enabling even more effective security management. The solution from Bosch Building Technologies also includes a digital visitor management system that saves time with a self-registration function. It ensures fast, frictionless reception of guests and tradespeople and includes audit-proof archiving, which significantly eases the workload of Babor’s operating team. Smart truck and parking space management The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording Another highlight is the smart truck and parking space management with license plate detection for user-friendly access control. Properly secured loads are also automatically documented. The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording to provide comprehensive documentation of the process. Management system for control across sites The Babor Beauty Group’s technical operations and facility management team is responsible for both the company’s headquarters in Aachen and the production and logistics cluster in Eschweiler. The safety and security systems of both sites have therefore been integrated into the “Building Integration System 360” from Bosch Building Technologies.  Centralised management platform This centralised management platform provides control of all building systems, enabling Babor Beauty Group's operations and management team to respond efficiently to security-related events.  The solution is also flexibly scalable to facilitate the integration of future site extensions. Bosch Building Technologies will operate this complete solution for the next ten years within the scope of a build-operate-transfer model.

As cutting-edge trends go, convergence has been around for at least two decades. The meaning has shifted over the years, and if anything, the idea of convergence has gotten even more aspirational. Unfortunately, the widespread use of the term has also paradoxically undermined its meaning and power. However, today's concept of convergence has matured to provide new levels of benefit for security professionals. We asked our Expert Panel Roundtable: How has the meaning of “convergence” evolved in the security market? How are systems today more converged than ever?

The security marketplace has its share of buzzwords, which are words or phrases that become popular and widely used in a specific industry. Buzzwords can be useful for conveying complex ideas quickly, but they can also be misused or misunderstood. Within a specific industry, such as security, buzzwords can create a sense of shared understanding and belonging. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the security industry?

By all accounts, technology development is moving at a rapid pace in today's markets, including the physical security industry. However, market uptake of the newest technologies may lag, whether because of a lack of clear communication or not enough education of potential customers. We asked this week's Expert Panel Roundtable: How can the industry do a better job of promoting emerging technologies in physical security environments?