Radiflow, a provider of cyber security solutions for industrial automation networks, announces a collaboration with Mitsubishi Electric UK to address the needs of IEC62443 cyber security standards in the Critical Infrastructure and Industrial Automation markets. Radiflow develops trusted industrial cyber security solutions for critical business operations that have been successfully deployed in over 4,000 sites by major utilities and industrial enterprises worldwide. Security risk assessments...
Hanwha Techwin America, a supplier of IP and analogue video surveillance solutions, announced a new app for systems integrators. The new Wisenet QR Scanner App is designed to help quickly create a list of all Wisenet devices associated with a specific project, without having to take the products out of their packaging. The QR code is found on the outside of the product carton, the bottom of the device, as well as on an included extra sticker for Wisenet modular cameras. This allows a technicia...
Tavcom Training - the provider of accredited security systems training courses and part of the Linx International Group - is celebrating its 25-year anniversary. Since 1995, the company has trained and certified in excess of 50,000 learners (in over 100 countries), across its extensive portfolio of more than 100 classroom and online courses. With the growth in manufacturers of security technology in the mid to late 90’s, including CCTV, access control, alarms, and IP networking, there was...
Invixium, a globally renowned manufacturer of innovative touchless biometric solutions, is opening its new Middle East headquarters in Dubai, United Arab Emirates that will serve the Middle East, Turkey, North Africa and Pakistan regions. The new MENA headquarters has been established to best respond to the growing interest in Invixium's health-focused, temperature-based workforce management and access control biometric solutions that are in high demand as businesses reopen during COVID-19 pand...
Green Hills Software, the pioneer in embedded safety and security, announces it has adopted the two new international security standards and regulations for automotive cybersecurity – ISO/SAE 21434 and UNECE WP.29 – for the INTEGRITY® real-time operating system (RTOS) and associated products and services. For decades, Green Hills has been helping electronics manufacturers create and deploy embedded systems at the highest levels of safety and security. By offering compliant produ...
Antaira Technologies, a globally renowned developer and manufacturer of industrial networking devices and communication solutions for harsh environment applications, is proud to announce the expansion of its industrial wireless family with the introduction of the ARS-7235 series, ARX-7235-AC-PD-T, ARY-7235-AC-PT. ARS-7235 series Antaira Technologies’ ARS-7235 series is an industrial IEEE 802.11a/b/g/n/ac wireless LAN access point with added router capabilities. It is designed for e...
ISC West, in collaboration with premier sponsor, the Security Industry Association (SIA), has announced breaking news and guidance regarding ISC West 2021 event. The international security event was originally slated to be held March 23-26, 2021, but after extensive internal and external consultation and monitoring of the ongoing COVID-19 virus pandemic situation, they have made the decision to reschedule ISC West 2021. Rescheduled ISC West 2021 event The ISC West 2021 security event now will take place from July 19 to July 21, 2020, at The Venetian Resort and Sands Expo & Convention Center, in Las Vegas, Nevada. The organisers thank The Venetian Resort for their leadership, partnership and ongoing dedication to bringing the event back safely. They’re pleased to have a plan in place to host ISC West in 2021, and after a long respite, the ISC and SIA teams look forward to welcoming customers back to Las Vegas for strong education, demos, product announcements, awards ceremonies, networking opportunities, special events, and more. Now more than ever, the security industry’s integrators, installers, dealers, consultants and end-user practitioners have an essential services role, with heightened responsibility for protecting companies, employees, customers and the public. The 2021 event will further accelerate the convergence of security, public safety and health tech solutions, and chart the course for expanded levels of public-private sector cooperation and results. 2021 SIA Education@ISC West program The curriculum will include a new track on health and safety best practices in response to the COVID-19 pandemic The 2021 SIA Education@ISC West program will include an extensive schedule of physical security and converged security content, while also adding in key new topics. The curriculum will include a new track on health and safety best practices in response to the COVID-19 pandemic, including case studies and technology solutions that address employee/customer wellness and access control, business continuity, and facilities management. Plus, the 2021 event model will also offer a hybrid format, with both face-to-face conference pass and virtual conference pass options available, in order to serve the wide-reaching ISC community. The security and public safety community by nature is very face-to-face, with physical presence and engagement being the foundation of the business, solutions and professional diligence. Adherence to health and safety protocols To ensure that ISC West is the safest environment for a live event, the Reed Exhibitions Health & Safety Task Force, along with the expert team at the Sands Expo venue, will be ensuring that all key health and safety protocols and systems are in place for enhanced hygiene and cleaning, air conditioning and ventilation, physical distancing, PPE, health tech and health services. ISC West Topline Schedule: July 19-21, 2021: Monday, July 19: morning Keynote, Day 1 of SIA Education@ISC West, and Day 1 of the Expo Tuesday, July 20: morning Keynote, Day 2 of SIA Education@ISC West, and Day 2 of the Expo Wednesday, July 21: Women in Security/Diversity & Inclusion Breakfast and Keynote, Day 3 of SIA Education@ISC West, Day 3 of the Expo, plus a high-profile closing Keynote general session to wrap up the event
Continuing to expand its global presence, BCD International announced the appointment of security industry veteran Andrew Hubble as Managing Director – APAC. Reporting and responsibilities Reporting directly to the Vice President of Sales, Hubble will be responsible for the management of APAC safety and security, computer vision and IoT customer relationships, and to drive BCD revenue through existing and new customer relationships. “As BCD has delivered infrastructure solutions all throughout the Asia Pacific over the years; we continue to seek ways to better localize our presence across that region,” said BCD Vice President of Sales Jason Glover. Security experience Hubble brings to BCD 30 years of security experience, most recently as APAC theatre leader, safety and security/computer vision and IoT technology at Dell Technologies. For three years prior, Hubble was a sales and business development manager at EMC, with previous long-term engagements at Cisco Systems and Dallmeier International, both located in Hong Kong. “Andrew brings to the company a deep security background, with vast industry relationships; it was his reputation that was paramount in our discussions,” Glover added. “Today the company expands on the global front with a proven, high-calibre team player. Welcome, Andrew!” Expand BCD’s reach Based in Perth, Australia, Hubble, in addition to leveraging his key Dell OEM, alliances and sales team relationships, will look to expand the region over the next few years by adding a localized team per focus country to expand BCD’s reach. Leveraging experience and contacts Hubble summarised the move accordingly “BCD International is the leader in video data infrastructure manufacturing, and it is a privilege to join BCD to lead the APAC team.” “With safety/security, AI and computer vision the fastest growing technologies in IT, it makes perfect sense to leverage my Asia-wide experience and contacts and to join the dynamic and innovating team at BCD.” “This is going to be an extremely exciting journey together!”
ConnectWise, the provider of software and expert services purpose-built for technology solution providers (TSPs), announces it has acquired Perch Security and StratoZen. These acquisitions establish ConnectWise as the platform with the comprehensive offering for TSP - complete with business management, unified management and security management, including SOC and SIEM services. As part of the ConnectWise Fortify™ security management solution, these technologies will provide revolutionary data management capabilities both as a service and as core technology in the ConnectWise Fortify SOC. Data analysis capabilities Perch provides the only MSP-designed SIEM in the industry, stripping away unnecessary complexity while providing the multi-tenant functionality MSPs need to support multiple SMB clients and easily capture data from the systems they are monitoring for cyber-attacks on behalf of their customers. Additionally, StratoZen’s advanced automation and data analysis capabilities will take the data gathered from the Perch SIEM and turn it into actionable insights. StratoZen’s advanced automation and data analysis capabilities will take the data gathered from the Perch SIEM This will help MSPs significantly reduce false positives and respond faster and more accurately, with less staffing resources. “Good security requires answering some basic questions that can be difficult to answer: what are my risks, how do I know when I’m under attack and how do I respond?” said Brian Downey, vice president of security product management, ConnectWise. “The reason it’s hard is because our industry has taken the flawed approach of adding more tools, more staff, more complexity - all contributing to silos of chaos. With Perch and StratoZen, we’re changing that approach, capturing only the data MSPs need and helping them make sense of it so they can protect their customers more effectively and efficiently.” Tremendously strong brand “Just as we sought to control the 'Silos of Chaos’ with our PSA and RMM solutions, we are now doing the same for cybersecurity. We want to make cybersecurity less complex for TSPs by providing technology that makes it easy to collect, assess and respond to security data from many different point products,” said Jason Magee, CEO, ConnectWise. “These acquisitions are about far more than the technology; we are gaining extremely talented and innovative colleagues with a deep understanding of cybersecurity, and a laser focus on what their partners need to succeed. Aharon and the entire team at Perch have built a tremendously strong brand and partner experience over the past four years. We’re going to infuse these strengths into the ConnectWise brand and partner experience.” Advanced threat detection “Four years ago we set out to make advanced threat detection attainable for small and mid-size business; and ultimately, the best way to accomplish that was working closely with our MSPs and the MSP community.” said Aharon Chernin, CEO, Perch Security. “It’s been extremely rewarding to see MSPs find the value in our offering and even more so to add functionality they told us they needed most: SIEM technology, integrations with the tools they use, and more. There is more work to do – we’ve very excited to join the ConnectWise family and work to solve the full set of security challenges MSPs struggle with.” Deep security expertise The team at StratoZen has leveraged our deep security expertise to help MSPs identify security threats" “The team at StratoZen has leveraged our deep security expertise to help MSPs identify security threats from what can seem like an overwhelming amount of information and alerts,” said Kevin Prince, CEO, StratoZen. “We’re delighted to join ConnectWise along with our new colleagues from Perch. Our collective expertise and solutions are unmatched in the industry and will enable MSPs to confidently protect themselves and their clients like never before.” ConnectWise Fusion, the unified platform on which all ConnectWise product technology will sit, is designed to increase productivity, efficiency, profitability, and opportunity for TSPs and consists of three pillars: business management, unified management and security management. ConnectWise Fusion platform The benefits of the ConnectWise Fusion platform approach include: Best-in-class speed & performance Infinite scalability Rapid innovation and development Next-level security posture Access to a large third-party solutions ecosystem Single intuitive user interface Service model flexibility Customisable to partner demands Billing automation engine Other product portfolio updates announced at IT Nation Connect include: ConnectWise Manage® - enhancements to the billing automation engine and a new reconciliation option that saves hours/days in getting invoices out the door. BrightGauge - evolving from dashboard to true business maturity platform, with a pilot program opening this month. RMM Roadmap - RMM functionality and value continues to advance - ConnectWise Control® is now available in ConnectWise Command™ and the Help Desk service is being piloted in ConnectWise Automate®. Version 4 of IT Boost - including major performance enhancements and automated capture of information from more than a dozen different providers including Microsoft, Amazon and Cisco.
Safetrust, a pioneer in virtual credential solutions, and AlertEnterprise Inc., the foremost physical-logical security convergence software company, have entered into a strategic partnership to deliver next-generation digital access credentialing and controls, providing frictionless, safe and secure workspace access experience for employees, contingent workers and visitors. Benefits of collaboration The collaboration reinforces the new way businesses are defining smart and healthy workplaces, reimagining how people access physical spaces, virtual spaces and devices in this time of unprecedented change. With the integration of Safetrust and AlertEnterprise Solutions, organisations can establish centralised identity access governance, risk and compliance across their enterprise with secure digital credential options in addition to or instead of traditional badges. Timeliness, compliance and accountability “By combining Safetrust’s dynamic issuance and revocation of credentials and privileges with AlertEnterprise’s AI infrastructure and depth of understanding of business policies and practices, organisations can drastically improve timeliness, compliance and accountability,” said Jason Hart, CEO of Safetrust. “Companies can merge access to physical resources, such as specific office spaces, multiple parking garages, and corporate gyms, effectively creating a consistent experience for employees and peace of mind for organisations.” Demand for safe access Jasvir Gill, Founder and CEO of AlertEnterprise said “Because of COVID-19, the demand for safe, seamless access to shared spaces is skyrocketing." "We are excited about this collaboration with Safetrust as it will give our customers the ability to future-proof the workspace access experience during the pandemic and beyond.” “Physical Identity Access Governance combined with touchless mobile access technology is an integral part of the Future of Work.”
ASIS International and the Security Industry Association (SIA), the membership associations for the security industry, announce a partnership to produce an event designed to help security organisations and businesses around the world develop and implement diversity, equity, and inclusion (DE&I) strategies. The free virtual event, titled Global DE&I Strategy: Policy and Practices that Produce Positive Business Outcomes, will be held 10 December 2020, 11 a.m. – 12:30 p.m. ET. Generating important conversations Diversity, inclusion, and bias are critical topics that have generated important conversations in recent months, and now, SIA and ASIS have joined together to create this learning experience for the security profession to focus on specific and practical resources that enhance the effectiveness of security enterprises. “This event’s program will help move the industry’s discussion about diversity forward,” said SIA’s CEO Don Erickson. “Creating a more diverse, equitable, and inclusive culture can help attract the next generation of employees to the security industry. Moreover, making these types of changes has been shown to improve an organisation’s productivity, and that is why this event is focused on actionable learning.” Security membership associations The focus will be on a strategic approach to diversity and inclusion, with the emphasis that a DE&I program can strengthen and deepen hiring practices by growing the pool of candidates, while increasing retention and engagement of team members and customers. We hope to dramatically expedite informed discussions and actions taken to advance DE&I" “We believe that bringing together leading security membership associations to address diversity, equity, and inclusion issues is not only a step in the right direction, but behaviour that could, and should, be modelled in other industries as well,” stated Peter O’Neil, FASAE, CAE, CEO, ASIS International. “By addressing these systemic issues collectively, we hope to dramatically expedite informed discussions and actions taken to advance DE&I throughout the security profession. When it comes to DE&I, we believe in leading by example.” Security industry professionals The event begins with a session designed to help leaders baseline current diversity related language and allow attendees to understand and ‘speak the same language.’ The event then turns to three current pain points facing security industry professionals, and these challenges will be addressed within individual breakouts designed to facilitate deeper conversations and action plans: Hiring policies and practices to create and retain a diverse candidate pool Best practices for facilitating difficult dialogues How to create a diversity program in the organisation
Conscia Sweden, a provider of security and IT infrastructure solutions, has qualified as the first Cisco IoT Advantage Partner in the world. This is the result of a lot of completed Cisco IoT training and a wealth of practical experience regarding IoT and industrial networks. Conscia has also developed the Conscia DevicePortal software, which is used by both private and public sectors in several countries to quickly connect and manage IoT devices in a secure manner. Building secure solutions “Conscia has a large customer base in, among other things, the manufacturing industry, and the fact that we are now the world’s first Cisco IoT Advantage Partner is a clear signal that our customers have a first-class partner at their service here and now,” says Claus Thorsgaard, CEO of Conscia Group. It also means that we can take a proactive role and propose new solutions for customers in other industries" “The ability to build secure solutions that allow our customers to unlock the power of the data they possess in the production networks gives us exciting opportunities for efficiency and new business models. It also means that we can take a proactive role and propose new solutions for customers in other industries, and thereby let them take part in experiences and opportunities they may not have thought of,” says Lars Kyhlstedt, Managing Director, Conscia Sweden. Connecting different devices “It is only when it is possible to connect really many devices quickly and safely - whether it is lathes in a factory or speakers in a school - that you can realise the significant potential of networked intelligence. Cisco's modern, secure, efficient, and flexible networks enable this and therefore we are very pleased that Conscia with its extensive expertise in the latest technologies is now our first IoT Advantage Partner,” says Niklas Andersson, Vice President, Cisco EMEAR North. The term IoT - Internet of Things - encompasses many different solutions for connecting different devices and things. The need for data collection from deployed units such as real estate systems, industrial units, control systems or equipment in healthcare has traditionally often been handled completely separated from classic IT. Handling IoT security Proprietary protocols and requirements for how, for example, locks, industrial robots or X-ray machines need to communicate often result in one unique solution per need. Another major challenge is that high competence is required to handle IoT security without a simplifying tool The requirement to constantly add more and new devices, protocols and data collection points can lead to an almost exponentially increased burden in the handling of each new function that is to be connected - especially if security is to be taken into account. With Conscia DevicePortal, it is possible to manage security in a fast and efficient way when onboarding and handling IoT devices. Another major challenge is that high competence is required to handle IoT security without a simplifying tool, such as Conscia DevicePortal. Reliable communication solutions With Conscia DevicePortal, other IT personnel, who do not have special skills, can handle the work, says Ola Magnusson, Head of Group IT Infrastructure at Suzuki Garphyttan, a manufacturer of valve spring wire for car engines and transmission solutions. Cisco is a pioneer in communications and networking, offering a strong suite of IoT products and solutions. Whether it's specific and rugged products that can handle the outdoor environment or platforms like Cisco Cybervision to provide an overview and security, they take advantage of their deep knowledge of how to build scalable and reliable communication solutions.
Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organisation Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organisation, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.
Gallagher Security, a division of Gallagher Group, a privately-owned New Zealand company, is a global presence in integrated access control, intruder alarm and perimeter security solutions. Gallagher entered the global security industry in the 1990s with the purchase of security access control business Cardax. In the last several decades, the company has leveraged its experience in electric fence technology to develop a variety of innovative solutions used to protect some of the world's most high-consequence assets and locations. Solving business problems Among Gallagher’s recent innovations is the Security Health Check, a software utility that enables customers to run an automated check on their Gallagher Command Centre security system. To get an update on the company, we interviewed Richard Huison, Gallagher’s Regional Manager for the U.K. and Europe, who says he has a passion for technology and solving business problems. Huison says working in the industry for more than 20 years has shown him you can never stop evolving and adapting. Q: What are Gallagher's points of differentiation versus competitors? Huison: Gallagher’s strengths are in solving business problems outside of the normal access control and intrusion detection solutions. Enforcing company policy through compliance and competency is what really matters to business continuity. Using Gallagher Command Centre to oversee the security, health and safety and compliance brings true business value to the client who benefits from reduced costs and risk to the success of their growth and strategy. Q: What is the biggest challenge for customers in the security market, and how does Gallagher help to meet that challenge? Huison: A great solution fit is key. Where most fail is choosing a solution that does not meet the needs of the client in 10 to even 20 years’ time. As businesses evolve and grow, so must the security solution. In a recent conversation, a client had to replace a 300-door access control system that was no longer supported. ‘Why Gallagher?’ they asked. The answer: ‘If you had chosen Gallagher 10 years ago, we would not be having this conversation.’ Ensuing the system you choose is legacy-compliant is king. Gallagher’s brand is well known for protecting Critical National Infrastructure Q: Please describe Gallagher's geographic presence in the UK and Europe. Huison: Gallagher’s brand is well known for protecting Critical National Infrastructure. They choose to adopt our solutions because we meet the highest levels of resilience against cyber-attacks. Our ability to modernise legacy systems ensures the maximum return on investment with minimal disruption to business continuity. Gallagher solutions cover a broad mix of verticals, with strengths in high security, education and large corporate entities. Our Channel Partner network is continually growing so more clients can benefit from the diverse and powerful Gallagher Command Centre software. Q: Describe how Gallagher is typically integrated into larger systems. Huison: Our systems offer the flexibility of being standalone or globally networked via our Multi-Server environment. Most integration happens logically where data is pushing into our Command Centre database. The single point of truth allows for minimal data errors and efficiencies around manual input. The total cost of ownership is greatly reduced in allowing the system to work for the client and not the other way round. Over and above this, Integration into other solutions brings that rich data back to one software front end. Q: What is Gallagher's biggest challenge and how will the company seek to meet that challenge? Huison: Our biggest and continual opportunity is being a relentless innovator. We are not short of ideas and how we are bucking the trends with our solutions. Broadcasting these messages is not always easy in the digital age. This is why Gallagher is investing heavily in more shows, publications and specific vertical conferences globally. Q: What is the market's biggest misconception about Gallagher? Huison: Our brand is known for perimeter solutions with our monitored Pulse Fence. What many forget is we have a very powerful access control and integrated intrusion detection solution that meets Government standards around the world. We are unique in that all three can be controlled via one software platform that is cyber-resilient and infinitely configurable to suit many verticals. Q: What is your message to the security market? Huison: Many see Gallagher as only suitable for large and complex sites. I openly challenge our audience, speak to us and you may find we can provide an Enterprise Level solution that is delivered on budget and provide an outstanding return on investment for the client. Our pedigree of 80 years shows we never stop innovating and building that trusted advisor status with many lifelong clients.
The 100 Mount Street premium-grade office tower completed in May 2019, is the tallest (152m) building in North Sydney. With an innovative cross-braced exoskeleton structure and a soaring glass curtain wall, the tower celebrates Sydney‘s history of excellence in architecture and structural engineering. The 35-story office tower offers panoramic views of Sydney Harbour, Sydney Opera House and Sydney Harbour Bridge, and is occupied by some of Sydney’s best-known companies. The site also benefits from its proximity to key transport infrastructures with a train station, bus stops, ferry wharf and taxi stand all within walking distance. This high traffic location required a convenient and secure way to ensure controlled access for the 2,000 people entering the building everyday, while maintaining the aesthetics of the 8 metres-high ceiling lobby. Efficient control access to the building In order to efficiently control access to the building, the security contractor supplied top quality COMINFO EasyGate SPT entrance control gates equipped with IDEMIA’s MorphoWave™ Compact high-end biometric contactless devices. COMINFO is an experienced manufacturer of turnstiles and speed gates. EasyGate SPT models were installed, equipped with the latest MDD motor technology (Magnetic Direct Drive: no gearbox, no oil, no brush) and advanced infrared optical sensors which ensure safe passage and detect tailgating and cross-over, to ensure that only authorised people can pass through the gates. MorphoWave Compact™ is the flagship biometric device for physical access control from IDEMIA, the front-runner in Augmented Identity. The terminal performs a 3D scan and verification of 4 fingerprints in less than 1-second, in a quick and easy touchless wave gesture. Aesthetic integration The features of the product are particularly well-suited for high traffic locations with the capability to authenticate up to 50 people per minute thanks to advanced algorithms based on Artificial Intelligence. COMINFO carried out an aesthetical integration of MorphoWave™ Compact into EasyGate SPT, resulting in a powerful solution that brings the latest physical access control system using only a simple wave of a hand. The project was deployed by Centaman, COMINFO’s partner for Australia/New Zealand. First to implement biometric technology Dexus and Dexus Wholesale Property Fund who owned the building were the first to implement this biometric technology in office buildings and have now more than 2,000 people registered with their biometrics, removing the need for physical access cards or touching anything when entering or leaving the secured premises. The installation is highly acclaimed by employees who appreciate the frictionless and hygienic use of MorphoWave™ Compact and EasyGate SPT.
Located 40 kilometres outside the Russian capital, the new Mercedes-Benz passenger car factory is a showcase for Industry 4.0 automotive manufacturing. To ensure the safety of more than 1,000 employees at the massive facility, Bosch provided a fire alarm and security system, replete with voice evacuation capabilities to meet the specific safety needs of modern-day car factories. Future of car manufacturing Walking into the main manufacturing hall of the new Mercedes-Benz Cars plant in the Moscow region is to see the future of automotive production. Amid glass walls and high ceilings, robots and humans work side-by side to assemble the company’s most popular limousines for the Russian market. From chassis welding to windshield installation to painting, the plant combines all production steps in the same building as part of a ‘one-roof concept’. But from a fire safety perspective, the ‘one-roof concept’ with its tall factory ceilings and open floorplan poses challenges. The reason: Conventional, point-type fire detectors exceed their performance limit when it comes to detecting smoke particles inside such a vast, air-conditioned space. Working closely with the client, experts of Ateksis, the system integrator who lead this project, realised that early fire detection would take a solution just as innovative as the futuristic car factory itself. Safety for automotive factories They can detect fires in the beginning stages (called the “smoldering” phase) even before visible smoke is released Additionally, Mercedes-Benz required a centrally controlled combination of intrusion alarm and video security to guard the entire perimeter of the 85-hectare facility with its total of seven buildings. And could the solution be ready within a few weeks for the plant’s grand opening featuring international dignitaries? Working on a tight timeline, the team of Bosch and Ateksis experts selected a fitting smoke detection technology: aspirating smoke detectors. Perfectly suited for large warehouses, the detection units are located within a pipe system that constantly ‘inhales’ samples of air, which are checked for smoke particles via intelligent signal processing technology. As a result, the light-based detectors achieve smoke sensitivities as precise as 0.05%. They can detect fires in the beginning stages (called the “smoldering” phase) even before visible smoke is released. Electrical interference for reliability Aspirating detectors also pinpoint the exact location of fires, thus reliably preventing major damage in most cases. The system also suppresses environmental factors that typically cause false alarms in car factories, including dust, flying sparks and electrical interference for maximum reliability. “The Mercedes-Benz project is an important reference for us. It shows the level of integration and customer focus made possible by Bosch solutions. Our system has succeeded in meeting the specific needs of automobile manufacturers in the next generation of car production facilities”, said Ivan Konukhin, Bosch Security and Safety Systems Russia. Audio sound quality The ceiling loudspeakers are equipped with a metal fire dome to adapt to the in-air handling spaces Amid the acoustic conditions inside the vast production plant, a total of 650 horn and ceiling loudspeakers from Bosch deliver sufficient volume and intelligibility. The horn speakers offer a wide opening angle to broadcast sound across factory floors while offering protection from water and dust, as well as the corrosive effects of industrial environments. What’s more, the ceiling loudspeakers are equipped with a metal fire dome to adapt to the in-air handling spaces of the automotive plant. The cabinet loudspeakers are certified according to the fire evacuation EN54-24 standard for reliable performance under emergency conditions. Overall, this level of audio sound quality directly serves to keep workers secure and informed, especially if evacuation becomes necessary. Automatic fire detectors In the bigger picture, the total of 248 aspirating detectors inside the main production hall are centrally networked via Modular Fire Panels 5000 series and connected to more than 2,500 automatic fire detectors installed throughout six additional administrative buildings on the premises. For maximum employee safety, clear voice and audio alarm is provided by the PRAESIDEO Digital Public Address and Voice Alarm System. With Smart Safety Link, the interfaced fire and voice alarm system offers a full control in case of emergency, including the customisation of the fire verification time and the automatic process that can ensure a safe phased evacuation. To ensure full visibility of the premises and around-the-clock safety, the video security solution consists of 112 high-definition cameras from Bosch. While bullet and moving cameras secure the perimeter, dome cameras monitor inside spaces. Video management system Integrated on the Bosch Video Management System, all cameras can be controlled by the on-site security team Integrated on the Bosch Video Management System (BVMS), all cameras can be controlled centrally by the on-site security team inside the control room. Bringing security full-circle, the video system has a direct interface with intrusion alarm system containing over 200 detectors. This seamless integration of all solutions on the Building Integration System (BIS) from Bosch enables a host of additional functions: for instance, the system alerts the control room when a fire detector is triggered and sends live images from the nearest camera for full situational awareness. Aspiration smoke detector As Ivan Konukhin at the Regional Representative Center North-West and South Russia at Bosch Security Systems explains: “The cooperative functionalities between BIS and BVMS components were programmed according to customer requirements in an uncomplicated manner via macros, which also supported a timely installation.” Bosch Security System’s solution consists of: FPA-5000 Modular Fire Panel Solution Smart Safety Link Licence key for voice alarm Aspiration smoke detector 2 pipe systems AVENAR detector 4000 PRAESIDEO Digital Public Address and Voice Alarm System Metal Fire Dome Cabinet loudspeaker, metal, rectangular Horn loudspeaker, 10W, 6x10" Ceiling loudspeaker, 6W, ABS MAP 5000 family IP4000i, 5000i and 6000 cameras AUTODOME IP Cameras Access Control System Bosch Video Management System Building Integration System
Generally, the Less Than Load (LTL) industry is always looking to increase the amount of product shipped per truck. A lesser amount of product on a truck equates to a lower amount of billable product per trip. Raw Load Average (RLA) Raw Load Average (RLA) is the percentage of product on a truck – 100% is a completely full trailer. As the name implies, LTL averages less than 100%. In the fast- paced world of logistics, delivering millions of packages per day, than how do companies maximise the RLA? Most shipping managers are responsible for inspecting each trailer, before it leaves for several additional items. They make sure that the packages are secure and then evaluate whether the truck can handle any more inventory. There might be 200+ dock doors in a 400,000 sq. ft. facility and dozens of trucks waiting to leave and get on with their trips. At peak times, inspections will require several individuals running all over the facility. Less Than Load (LTL) Industry experts estimate that only about 80% of trucks are actually inspected Industry experts estimate that only about 80% of trucks are actually inspected. The missed trucks are now at risk for unsecured packages arriving damaged. More importantly, they are leaving 74% full. If the truck had waited another 30 minutes for inspection, they could have added another one skid of products to increase the load to 75%. That 1% difference does not sound like much. However, considering the volume of shipments that the top 10 LTL companies deliver, the 1% will amount to somewhere between US$ 6 million and US$ 12 million per year, which goes directly to the bottom line. Role of video security systems So, what is the role of security video systems here? Well most people say that security video does not have a real Return on Investment (ROI) in its traditional role. It’s hard to disagree. One exception might be when security companies have used video systems to reduce the number of guards. Using video, one guard can see as much as 3 or 4 guards could see in the past, without ever having to leave their post. This certainly reduces cost, but at the end of the day, guarding is still an overall cost to the bottom line. This case study will highlight how a couple of Salient’s very resourceful customers have transformed video into cash generating systems. Operational efficiency with video In the guarding scenario, video can put one person in several places at once. This operational efficiency can also be applied to how many people are needed to inspect trailers. But the ROI doesn’t come from removing a couple of salaries from the payroll. The real money comes into play because now inspecting 100% of the trailers leaving the dock are possible versus 80% and get that RLA up by 2 or 3%. Then, it’s about the big bucks. And that’s just the tip of the iceberg, when looking at the overall operational efficiencies available by utilising video. Using video for misclassified products or shipment validation In logistics, there is a huge revenue miss every year when it comes to products being ‘accidentally’ misclassified In logistics, there is a huge revenue miss every year when it comes to products being ‘accidentally’ misclassified when shipped. All products being shipped have a classification, and each classification has a specific associated cost. These per-pound costs fluctuate based on the value of the product, required insurance, risk and other factors. An example would be a sporting goods manufacturer shipping ammunition and firearms, under the code for clothing. In this example, a 200-pound load would be billed at about US$ 100, when it should be billed at closer to US$ 300. Multiply this by hundreds of packages a day and the total of the missed revenue is astronomical. So how would a video surveillance system correct this problem? Certainly, security cameras cannot see though a box, but one would expect a box with 200 pounds of clothes to be a fairly large box. But if the box were full of firearms or ammunition, the video would reveal a much smaller box. This anomaly when noticed would prompt an operator to investigate the contents of the box and contact the manufacturer to rectify the billed amount. This process might seem a bit hypothetical, but already a current customer of Salient Systems is capturing over US$ 40 million a year with the right system components. Using video to reduce OSHA violations and false claims The logistics industry requires a tremendous amount of labour in order to operate. The more labour hours, the greater the propensity for on-the-job injuries, OSHA violations, insurance payouts, lawsuits and business interruption. False claims are also a consideration. Let’s look at some real-world examples of using video to reduce or eliminate these issues: OSHA reports that 5,250 workers died on the job in 2018 (3.5 per 100,000 full-time equivalent workers), on average, more than 100 a week or more than 14 deaths every day. The loss of an employee is one of the most emotionally devastating situations a business can encounter. There are several benefits of video that can increase safety. One result of a fatality is typically an OSHA investigation. An action item that could result from this investigation would be to increase security guards. This is a perpetual cost that could continue for several months to years. Video systems enhance guards’ efficiency Video systems have been shown to improve the efficiency of guards, allowing them to have eyes on multiple areas Video systems have been shown to improve the efficiency of guards, allowing them to have eyes on multiple areas at the same time. The systems can be coupled with the use of video analytics to alert guards to specific situations such as motion in areas that should be unoccupied or traffic proceeding in an unauthorised direction. In these ways, video systems can reduce the quantity of physical guards, thereby reducing the cost. One of Salient’s customers is saving almost US$ 20,000 per month with the reduction of two guards and it has OSHA’s approval. The end result is that the safety of the employees has been increased and operational cost is lowered by implementing technology. Inadvertently, this same type deployment at another facility helped mitigate a US$ 900,000 slip-and-fall lawsuit, which could have also been a possible cause for an OSHA investigation. Validation of safety policy Validation of safety policy can also be a drain on resources. Auditing seatbelt use for forklift drivers, pedestrians using appropriate marked walking paths, and proper social distancing in work spaces are a few examples among many. Assigning an individual to monitor this activity is costly and people typically obey the rules only when that individual is present. However, video can capture this information all the time without huge labour cost. This information can then be audited and used for education processes. OSHA statistics indicate that there are roughly 85 forklift fatalities and 34,900 serious injuries each year, with 42 percent of the forklift fatalities from the operator's being crushed by a tipping vehicle. The safest place for the driver to be is strapped. A facility that used video to audit seatbelt usage showed a 65% compliance rate. After the information was presented to the manager and employees, the next audit resulted in a jump to 87% compliance rate. In the event of an injury, this type of verifiable data can go a long way to prove that the employer is serious about employee safety and investing in ways to improve the safety culture within the company. Using video to increase sales LTL is a very competitive business and it is viewed primarily as a commodity type operation LTL is a very competitive business and it is viewed primarily as a commodity type operation. A few pennies per pound can typically sway a decision-maker. Already some great operational efficiencies and benefits from video to lower cost and to making LTL more competitive has been discussed. But these ideas still don’t move LTL out of the ‘dog-eat-dog race to the bottom on price’ world. Now, let’s look at how to use the implementation of these same video systems to provide value propositions and competitive advantages for customers. Many LTL customers have sensitive merchandise for which the safety and security of its delivery might outweigh cost differences. An example is freight regulated by government agencies, such as Drug Enforcement Agency (DEA), Alcohol, Tobacco and Firearms Agency (ATF), and Dept. of Energy (DOE). For example, the DEA reported ‘The overall trend of incidents of Controlled Prescription Drugs lost in transit increased in 2018 with the highest number since 2010.’ Extra layer of security And the ATF’s Interstate Theft Program states that ‘Under the program, hundreds of reports of thefts and losses from interstate shipments are received each year’. With statistics like these, customers in these categories have a heightened sense of vulnerability. Offering systems such as surveillance video can add that extra layer of security and added confidence. This is a marketable differentiator to help LTL companies set themselves apart from the traditional companies that only offer a lower cost. This, bundled with some of the other cost-saving measures outlined above, could be the icing on the cake needed for security departments to convince C-Level executives in their organisation to invest in video.
Haier Group, China’s renowned home appliance manufacturer, has built a new industrial park in Russia to cope with the growing demand in Europe. Covering a total area of about 124.9 hectares, the new site is located in Naberezhnye Chelny, an important industrial city in Tatarstan, Russia. Intelligent system With the gradual completion of its factories in the industrial park, Haier is looking for an intelligent system to realise multiple tasks within the whole industrial park. Firstly, the smart system should be able to prevent theft and timely detect people climbing over the perimeter fence. Secondly, the intelligent security system should provide comprehensive monitoring in the whole industrial park and inside the factory unit, which includes, monitoring of production line and employees’ smoking behaviour during working hours at office areas, efficient employee attendance management, vehicle identification at the entrance and exit areas of the park, and the overall management of all the devices, data report outputs, and other facilities at the industrial park. Total smart solution The Dahua Russia team designed a complete smart solution incorporating AI cameras, perimeter cameras, ANPR system The Dahua Russia team designed a complete smart solution incorporating AI cameras, perimeter cameras, ANPR system, access control, time attendance system, face recognition barrier, DSS PRO platform and EVS storage for Haier’s industrial park. Notably, all of the devices were integrated in one central management platform, making it easier for operators to control and manage the system. In addition, the intelligent system also supports further device upgrade based on customer’s future plan for the next several years. Dahua 5MP WDR IR Bullet AI Network Cameras To help Haier solve the first problem, Dahua 5MP WDR IR Bullet AI Network Cameras were chosen to safeguard the perimeter of the Haier industrial park. Featuring active deterrence, the cameras are able to proactively warn intruders to leave before users take action. Once an intrusion is detected, a white light will turn on, accompanied by a buzzer to warn off the intruder. Additionally, its AI-powered perimeter protection function can greatly reduce false alarms caused by irrelevant objects. AI-powered perimeter protection The combination of advanced AI analytics and real-time alerts to desktop or mobile clients reduces system requirements and resources, thereby improving the efficiency of the surveillance system. The office areas and the interior of the washing machine factory are covered with Dahua 4MP WDR IR Dome Network Cameras, while public areas are monitored by 2MP 25x Starlight IR PTZ Network Cameras. As a member of Dahua Eco-savvy product family, the Dahua 4MP WDR IR Dome Network Cameras adopt upgraded H.265 encoding technology to provide starlight, Smart IR technology, as well as intelligent image analysis techniques. It saves bandwidth and storage, with energy-saving design to enhance monitoring performance of the system. Intelligent Video System analytic algorithm As for public areas, Dahua 2MP 25x Starlight IR PTZ Network Cameras have powerful optical zoom With built-in Intelligent Video System (IVS) analytic algorithm, these dome cameras also support intelligent functions to monitor a scene for tripwire violations, intrusion detection, and abandoned or missing objects. In the future, it can respond quickly and accurately to events in the monitored areas. As for public areas, Dahua 2MP 25x Starlight IR PTZ Network Cameras have powerful optical zoom and accurate pan/tilt/zoom performance that can provide a large monitoring range and rich details. Through the latest Starlight technology, the cameras can achieve excellent low-light performance. In addition, these cameras are equipped with smooth control, high quality image and good protection, which meet the requirements of most industrial parks. Dahua face recognition barriers Dahua face recognition barriers were deployed at the entrance of the Haier industrial park and its office building, allowing quick and touchless passage of registered Haier employees without using employee cards or other identification documents. The system is based on a deep learning algorithm powered by AI, which compares facial images captured by the camera with those stored in the library to verify a person’s identity and grant permission. Access will be denied for unregistered people. 2 Megapixel Full HD AI Access ANPR cameras The industrial park’s entrance and exit use 2 Megapixel Full HD AI Access ANPR cameras to identify entering and exiting vehicles. Boasting a capture rate of over 99%, the cameras can automatically recognise the number plate of a vehicle in low speed less than 40 kmph, and capture vehicle data such as vehicle direction, vehicle size and vehicle color detection (in daytime) based on deep learning algorithm. Aside from these capabilities, the cameras can also control the barrier according to the whitelist set by users and let registered vehicles pass without stopping. Dahua DSS PRO management platform The Dahua DSS PRO management platform integrates all cameras and the stated devices At the management center, all the information collected by font-end cameras will be transferred to a 16-HDD Enterprise Video Storage. With Seagate HDD, the device offers unparalleled capacity performance for users to store massive videos and obtain evidence when needed. The Dahua DSS PRO management platform integrates all cameras and the aforementioned devices, allowing operators to easily control and manage the system. Smart industrial park solution Dahua Technology’s smart industrial park solution has assisted Haier in creating a modern intelligent industrial park in Russia. The up-to-date Dahua AI equipment provides Haier a long-term smart security system with upgraded security level and enhanced management efficiency. “The traditional personnel management system requires manual registering of employee information and cards to enter and exit office areas, which is inefficient and difficult to manage, and often high in cost,” said Zhao Shengbo, Regional Director of Dahua CIS. Upgrading access verification system Zhao adds, “Upgrading the access verification system is crucial for modern companies like Haier in order to increase the security level of its industrial park and office building. We look forward to our future cooperation.” “During the requirement discussion, solution design, and engineering survey, Dahua shows professionalism and excellent communication skills. Haier is satisfied with the first step cooperation and looking forward to the second step of the project,” said Liu Wei, Overseas Regional Project Manager of Haier Group.
Delta Scientific, the manufacturer of counter-terrorist vehicle control systems used in the United States and internationally, announces that Bradley Air National Guard Base in East Granby, Connecticut., has installed a Delta Scientific HD300EM shallow mount wedge barricade system at the home of the ‘Flying Yankees,’ the 103rd Airlift Wing, the third-oldest Air National Guard unit in the country. Installed by American Barrier and Controls LLC, Foxboro, Massachusetts, the ‘Stop Control Safety’ ACP (Access Control Point) provides security at this constrained location with a relatively low traffic volume of less than 800 vehicles per hour per lane. Extensive history of electronic integration "Security forces and the engineering firm at Bradley chose the Delta Scientific HD300EM because of Delta's proven leadership and quality in the vehicle barrier industry," explains Dave Abromson, vice president of American Barrier and Controls. "They chose American Barrier and Controls LLC as the installer of the barrier and ACP system because of our 20-plus years as a Delta installer and service provider and our extensive history of electronic integration at such facilities as the US Army, US Navy, FBI field offices and multiple NASA locations." With only a 24 in (61 cm) foundation and a fully electric control unit, the HD300EM barrier stops a 15,000 lb (6800 kg) truck impacting at 50 mph (80 km/h) dead in its tracks with zero penetration. Fibre optic communication lines The HD300EM obviates the concerns of interference with buried pipes Upon impact, the barrier remains in its foundation and the opening stays blocked, providing a multiple hit capability. The barrier is independently test lab certified to 1 million cycles. In its M50 crash test, the HD300EM completely disabled the test vehicle, causing severe damage to the occupant compartment and power train. The maximum penetration recorded was an outstanding -1.8 m. A solid road plate design permits multiple hits and will handle low speed bumps and corner strikes for day to day reliability. The design is ideal for heavy vehicle traffic as it is rated at 66,000 lbs per axle load. The HD300EM obviates the concerns of interference with buried pipes, power lines and fibre optic communication lines. The shallow foundation also reduces installation complexity, time, materials and corresponding costs. Total protection against dust The HD300 is perfect for high water table locations and areas with corrosive soils. It provides low maintenance as all components are accessible from the sides or top of the barrier. For increased security, the HD300EM leverages Delta's proprietary counter-balanced technology to provide a 1.5 second emergency fast operation (EFO), responding to attacks very quickly. The electric actuator provides IP67 protection, meaning that the unit is totally protected against dust and the effect of immersion between 15 cm and 1 m. The HD300EM barricade provides foundation space in which maintenance personnel can easily work. There is space for heaters and sump pumps. Access is available from either the top plate or front.
STANLEY Security, one of the UK’s renowned security providers, has completed a major CCTV installation for Bridgnorth Aluminium Limited, the UK's only manufacturer of aluminium flat rolled products. At 27 hectares, Bridgnorth Aluminium’s site in Bridgnorth, Shropshire is extensive. It is home to a casthouse, rolling mill, two litho centres, a multi-slitting line and finishing lines. IP CCTV system The IP CCTV system is critical to our business in terms of health and safety of our employees and site security" The company had previously been using three separate CCTV systems, each covering different parts of this large site, one of which was over 15 years old, had very poor image quality and was starting to show signs of failure. Furthermore, none of the CCTV systems had any level of redundancy, so if one failed access to those particular cameras were lost, along with any recorded footage. Steve Denton, IT Manager at Bridgnorth Aluminium, explains the decision to upgrade, stating “We needed to consolidate everything into one single CCTV system, including all of the cameras from the other three systems, and we needed to add a level of redundancy. The IP CCTV system is critical to our business in terms of health and safety of our employees and site security.” IP video surveillance Following detailed discussions with Bridgnorth Aluminium, STANLEY Security designed a new site wide IP based CCTV system, covering external areas and the perimeter of the site, along with internal areas including key indoor production spaces. The system takes advantage of Bridgnorth Aluminium’s existing IP network which is deployed in most areas of the site, negating the need to install COAX cable. Opting for an IP-based CCTV system has also enabled Bridgnorth Aluminium to make use of newer technology with better quality images, which was the key. STANLEY 2MP bullet cameras and dome cameras The cameras feed is stored in two Milestone Husky M500 Advanced Network Video Recording hardware platforms The new IP CCTV system features STANLEY 2MP bullet cameras and dome cameras, including 360⁰ dome models. The cameras feed is stored in two Milestone Husky M500 Advanced Network Video Recording hardware platforms; one of which is used in case of redundancy. Bridgnorth Aluminium is pleased with the new CCTV system as Steve Denton comments, “The image quality of the new system is streets ahead of the old system. The area of coverage is also far greater thanks to the addition of 180-degree wide angle and 360-degree cameras. The software is very easy to use and has some very useful features to aid with playback of recorded footage. The software has already helped us to retrieve footage that we would have had little chance of retrieving before.” Enhanced site security STANLEY Security has been working with Bridgnorth Aluminium since 2017 when it took over the support of the company’s existing CCTV systems. “The transition period had proved successful” states Steve, commenting on their decision to appoint STANLEY Security for this project. He adds, “The service from STANLEY has been excellent, our account manager Amber is one of a kind and always goes above and beyond for us to ensure that we receive the best service possible.”
Round table discussion
2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.
The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?