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Frequently Asked Questions (FAQs)

Most frequently asked questions

How do I order products from

Find the individual product you are interested in and then place a sales enquiry.  This will be sent directly to the manufacturer or appropriate company and they will contact you with further information.

Can I buy a complete security / surveillance system?

I can't find the product I am interested in, what should I do?

Please enter the manufacturer, brand name or model code into the keyword search.  If you are unable to find the product this way, please fill in the form on the Contact Us page and we will answer your enquiry.

How do I find CCTV products?

Please click here or on the CCTV link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category, for example CCTV cameras, and then specify your search criteria.

When your results are displayed on the product search results page you can:

  • Click on "Compare" icon to compare 2 to 5 different CCTV products
  • Click on "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Who do I contact about marketing or advertising?

For further marketing and advertising information, please email

How do I register with

Please click here and follow the instructions.  You will be sent an automatic email confirming your registration, but will be able to sign in immediately.

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