barox Kommunikation AG, the manufacturer of IT switches designed specifically for the demands of video networks, releases a DMS SNMP Siemens Siveillance VMS plug-in that allows installers and end-users to take full advantage of Siveillance VMS software control. The new plug-in supports the entire portfolio of barox switches, which are designed for the high data throughout of video networks, and Jumbo frames of up to 9600Bytes at 100Mbps. Real-time active monitoring The new Siemens Siveillance...
The National Security Inspectorate (NSI), the UK’s global independent certification body specialising in the security and fire safety sector, is delighted to announce it has been granted accreditation by the United Kingdom Accreditation Service (UKAS) for BS EN ISO 45001:2018 - the world’s first International Standard for occupational health and safety (OH&S), replacing the British Standard OHSAS 18001. Workplace health and safety Health and safety in the workplace are of param...
SureCloud, global provider of cloud-based, integrated risk management solutions, has been positioned as a Niche Player in Gartner’s Magic Quadrant for Integrated Risk Management Solutions for the first time. Integrated Risk Management Richard Hibbert, CEO and Co-Founder at SureCloud stated, “Being recognised in the 2019 Gartner Magic Quadrant for Integrated Risk Management Solutions for the first time is a proud moment for SureCloud.” Richard added, “We feel that...
Taking video analytics to the next level, VIVOTEK, globally renowned IP surveillance solution provider, has introduced a brand new license plate recognition camera, the IB9387-LPR. Featuring a built-in license plate recognition software and edge-computing capability without additional server, the IB9387-LPR can identify license plates of vehicles from over 70 countries around the world. These and other features make it one of the most powerful License Plate Recognition (LPR) system and a cost-e...
Digital Harmonic, an innovative signal and image processing company founded by Paul Reed Smith, announces the appointment of Mason Baron as Chief Technology Officer. AI, surveillance reconnaissance Baron brings 18 years of software development, large team leadership, artificial intelligence, machine learning, surveillance reconnaissance systems design, and imagery, signal, and radar processing experience to Digital Harmonic. Most recently, he served as Minotaur Chief Naval Architect at Alion...
Arteco Global starts a new chapter. The company – producer of Video Management Software and universally renown for its highly customisable offer – is now opening its first Latin American branch in Mexico and moves its borders to a constantly expanding market. After the exceptional growth in North America, with operation all over the US territory, Arteco is now aiming at strengthening its position in the second security market of the American continent – the first in Latin Amer...
AMAG Technology, global provider of unified solutions that help organisations mitigate risk, introduces its Symmetry GUEST visitor management family of interactive touch screen kiosks. Symmetry GUEST kiosks Symmetry GUEST improves the visitor experience by automating all processes associated with the lifecycle of a visitor, streamlining the journey through the reception area, enforcing compliance and reducing operating costs. Eliminate paper logbooks and create an audit trail to properly manage visitors. Kiosk setup is fast and easy as the software and hardware come pre-installed. “End users will find Symmetry GUEST Kiosks improve visitor traffic flow and are a sleek and innovative addition to their lobbies, improving first impressions while mitigating risk,” said AMAG Technology, Sr. Product Manager, Jim Murray. Visitor management system Countertop style kiosks provide options for either unfixed or fixed mounting The Symmetry GUEST Kiosks come in three main designs (Countertop, Slim Wall Mount and Freestanding) and two colors (white or black) with custom branding options to best meet your visitor check-in requirements and lobby décor. Countertop style kiosks provide options for either unfixed (portable) or fixed (secure) mounting to a receptionist desk or check-in counter for easy access. Slim Wall Mount kiosks mount flush to the wall or glass and are perfect for small lobbies or large, such as busy areas where multiple units are needed to efficiently check-in a high volume of visitors. Freestanding kiosks come with or without cabinet and printer. Custom branding options are available for all Symmetry GUEST Kiosks enabling organisations to place their visitor check-in messaging and logo on the kiosk for increased visitor engagement. AMAG Technology’s Symmetry security management solutions are deployed across a wide variety of market segments from commercial to government, education, healthcare, banking, transportation, utilities, plus many more.
Since its founding in 2005, quality and customer orientation have been top priorities at GERA-IDENT. From the very beginning, the company has learned the necessary techniques and procedures in accordance with these priorities and further developed them in its own sense. GERA-IDENT sets itself demanding and sector-oriented objectives, in particular for strategic cooperation with its customers and partners as well as improving the quality of products and services. High quality standards “Preparing for the certification was a good opportunity for us to question our processes and implement improvements,” Managing Director Ramin Hassan explains. Particularly noteworthy is the commitment and high level of expertise of employees, who have participated in building the QMS from scratch and consistently contribute to its improvement. GERA-IDENT views this certification as official confirmation of the high quality standards imposed on its own products and internal processes. It also the results of successful customer audits, as well as many years of positive customer ratings. The management system applies to all product and service processes of the company including its development department, without exclusions. The international quality management standard DIN EN ISO 9001:2015 pursues a process-oriented approach with a focus on customer orientation and continuous improvement.
ShotSpotter, Inc., global provider of security solutions that help law enforcement officials identify, locate and deter gun violence and active shooter incidents, has announced an updated version of ShotSpotter Missions – an AI-driven crime forecasting and patrol management software tool. Acquired from HunchLab in late 2018, today’s product release represents ShotSpotter’s first set of enhancements as it extends its penetration into this emerging category. ShotSpotter Missions The new enhancement to ShotSpotter Missions enables current and future ShotSpotter gunshot detection customers to regularly and accurately update crime and gunfire forecasts so that law enforcement agencies can better plan patrol missions. Updates are scheduled to happen every 24 hours as gunfire events unfold and as patrol shifts consistently monitor ShotSpotter coverage areas across their city. Agencies can then filter the data by date, time, area, and patrol or special task force units ShotSpotter Missions also includes a new report to help command staff better understand their patrol resources engagement. The new report shows which officers executed missions, and when, where, and what tactics the officers used during each mission. The report also includes the total available missions, total mission sessions, total minutes in mission, and number of officers on a shift. Agencies can then filter the data by date, time, area, and patrol or special task force units and then print or download into Excel. Crime prevention software “This first new release of ShotSpotter Missions since our acquisition of HunchLab is incredibly exciting and is just the beginning,” said Ralph A. Clark, ShotSpotter CEO and President. “We believe we have the opportunity to redefine and grow the crime forecasting category with the help of our customers and make crime prevention software a valuable tool within law enforcement.” The updated version of ShotSpotter Missions will be available August 1. Gunfire forecasts are only available when used in conjunction with ShotSpotter’s gunfire detection service. ShotSpotter Missions is also available as a standalone solution to forecast many other crime types beyond gunfire.
Aqua Security, global platform provider for securing container-based and cloud native applications, has announced a new Private Offer capability enabling software licensing and procurement directly through Microsoft Azure Marketplace, allowing customers to utilise existing purchasing methods in place for Azure services. Aqua now offers a choice of flexible software acquisition models that allow customers to purchase licenses on Azure the way that works best for them. Software purchased directly from Aqua can easily be installed on Azure while still taking advantage of streamlined deployment through the Azure Marketplace. Aqua Cloud Native Security Platform The Aqua Cloud Native Security Platform (CSP) now offers full support for the widest range of Microsoft cloud native technologies The Aqua Cloud Native Security Platform (CSP) now offers full support for the widest range of Microsoft cloud native technologies including Azure Kubernetes Service (AKS), Azure Container Instances (ACI) and the Azure Functions serverless compute service. Out-of-the-box integration with Azure DevOps development tools, Azure Container Registry (ACR) and Azure Vault for secrets management further simplify and speed deployment. Indicative of the deeper collaboration, Microsoft recently co-sponsored KubeSec Enterprise Summit, an event produced by Aqua and held in conjunction with KubeCon in Barcelona, Spain this past May. In addition, Aqua and Microsoft are jointly conducting a series of regional marketing programs to educate customers on cloud native technologies and providing the opportunity to interact with local technical resources from both companies. Recent events have included: Kubernetes DevSecOps Summits on March 14 in San Francisco and June 4 in New York City Azure Kubernetes / Aqua Security Hands-on Workshop in Atlanta on June 18 Aqua-to-Azure integration “The tight Aqua-to-Azure integration enables us to work closely with Microsoft in co-selling and joint marketing activities that educate enterprises on how they can leverage emerging security technologies like Aqua to mitigate the security concerns of running applications in the public cloud,” said Upesh Patel, Vice President of Business Development for Aqua Security. “The Aqua-Microsoft collaboration in the field optimises the evaluation and production rollout processes, enabling IT security teams to harden their organisations’ security postures, and DevOps to quickly realise the benefits of working within these powerful Azure environments.” Jeana Jorgenson, GM, Cloud and AI for Microsoft Corp. said, “The availability of Aqua’s enterprise class security solution through the Microsoft Azure Marketplace simplifies the process of building out a secure infrastructure for cloud applications. Customers deploying containers on Azure can utilise the Private Offer process to quickly get a quotation and complete their purchasing cycle.” Aqua CSP integrations The Aqua CSP integrations with Azure Container Services, Azure Functions and Azure DevOps environments are available now. Customers wishing to receive a quote via the Private Offer process should contact their Aqua account manager.
TrackTik Software, provider of the No. 1 security workforce management software solutions internationally, has announced that its Vice President, Security Industry Mark Folmer has been selected as the third most influential thought leader on the IFSEC Global Influencers in Security and Fire 2019 list. Driving technology innovations This list, unveiled by the UK-based International Fire and Security Exhibition and Conference, the premier integrated security event – features executives who have significantly influenced the security sector. This includes individuals who have played a key role in driving technological innovation and best practices, shaping debate around industry issues, propelling the success of their organisation, and helping to raise the industry’s profile. Folmer made it on to the list after being judged by a leading panel of industry experts - which he will be joining next year. Folmer, who took third spot on the 2019 thought leadership list – up from placing 19th in 2018 – was recognised as a security leader and forward-thinking influencer, committed to shaping the future of the industry as a practitioner, consultant, technology disruptor and university instructor. In his role at TrackTik Software alone, he is a trailblazer in advocating for the professionalisation of the industry Importance of data to drive security In his role at TrackTik Software alone, he is a trailblazer in advocating for the professionalisation of the industry and reinforcing the importance of data to drive security organisations forward. By so doing, he has helped security organisations globally transform their operations to unprecedented levels of intelligence and efficiency. Within TrackTik, he also serves as an industry evangelist ensuring that the company stays up-to-date with the industry’s best practices and standards. A business school graduate with Certified Protection Professional (CPP) and The Security Institute (FSyI) certifications, Folmer gained status as a security services specialist through two decades of operations and volunteer experience. A Senior Regional Vice President for ASIS International’s Region 6, Canada, and Chair of the ASIS Security Service Council — an international group focused on security service delivery standards — he is a keen industry speaker and media spokesperson, committed to sharing his knowledge with the next generation of security professionals in his teaching role at Université de Montréal. Data protection expert Folmer’s selection follows a long list of recognitions attained by TrackTik Software. Most recently, the company’s CEO Simon Ferragne was presented an award for the Next Generation Executive Leadership by the Canadian Advanced Technology Alliance (CATAAlliance) and was named a Top 10 under 40 Security Leader by Canadian Security Magazine. In 2018, TrackTik Software was ranked No. 11 on the Deloitte Technology Fast 50 list, was named one of LinkedIn’s Top 25 Startups in Canada, placed 36th on the Canadian Business 2018 Startup 50 ranking of Canada’s Top New Growth Companies, and received a SaaS Award for Customer Success by San Diego-based APPEALIE.
Trackforce announces the launch of its new Command Center, which removes the need for security companies to have onsite supervisors at each customer site. The Command Center achieves this with its ability to intuitively capture, process, and display essential information from the field required by supervisors to perform their duties on an easy to navigate screen, irrespective of their location. Security workforce management The Trackforce Command Center equips security supervisors stationed at a central location with the capability to remotely monitor and manage individual or multiple officers and various security situations. It also delivers a unified threat analysis across multiple sites. Security supervisors now have quicker access to existing security resources needed to manage a situation and improve response times. The Command Center also ensures that there is greater oversight and control over client sites. The Command Center is suited to security businesses with clients in various vertical market sectors As a component of the broader SaaS Trackforce security workforce management platform, the Command Center is suited to security businesses with clients in various vertical market sectors. It is scalable and will support the security company through all its growth stages without negatively impacting already tight profit margins. Customer service level The Command Center is provided with a full set of features to all security companies irrespective of size, and all users become fully operational within a few days of the Trackforce platform’s implementation and customisation. “The Command Center changes the security environment from being reactive to pre-emptive, so, security teams don’t have to wait for something to happen and can make proactive decisions,” says Guirchaume Abitol, CEO and Founder of Trackforce. “It does away with disparate solutions that supervisors previously used to monitor and enhance their decision-making capabilities. This results in improved operational readiness and business efficiencies for security companies. Service standards are maintained, SLAs are met, and security companies are able to optimise the capabilities of their security supervisors. This is a win-win for security companies at a management level, supervisors at an operational level, and clients at the customer service level.” Real-time monitoring Supervisors realise enhanced situational awareness through real-time monitoring of security officers With a responsive view of security officers and developing situations at every level, the Command Center empowers supervisors to go from a broad, regional display to site-level data. Management can also opt to zoom in and monitor individual personnel activity at any time and contact, assist, and communicate with even the most remote officers using push-to-talk and mass notification communication capabilities. Supervisors realise enhanced situational awareness through real-time monitoring of security officers. With enhanced command and control capabilities, an officer or developing situation can be tracked in no more than two clicks, on a single screen, with fewer actions than previously required. Privileged user capabilities The system has built-in security and privileged user capabilities controlling who has access to specific functionality, customer data, and officers on client sites. Supervisors have the ability to monitor and manage individual officers and teams of officers, individual sites, or a group of sites in a city, a state, across the country, or globally if needed. Over the past two decades, Trackforce has risen to become a recognised global market leader by improving security officer operations and productivity while reducing cost and risk via innovative mobile and desktop applications. The company implements solutions for clients such as Allied Universal, Whelan Security, SecurAmerica, Inter-Con Security Systems, SOS Security, G4S, and many others.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
In the next three years, software as a service ‘SaaS’ is likely to grow by around 23%. That’s according to reports by Cognizance. It’s growth rests on the adoption of cloud public, private and hybrid. Without the cloud applications can’t truly pervade an organisation, nor can operational or customer benefits be derived. But there’s no point in adopting the cloud if it’s not secure - the proliferation of SaaS demands security, none more so in a GDPR world. Large cloud environment But modern applications are difficult to secure. SaaS based, web, mobile, or custom made all work on different platforms and frameworks. It’s a headache managing all the APIs needed to automate and sync tools. This introduces risk. The greater the number of apps the broader the attack surface and therefore the greater the chance there will be blind posts. Keeping up to date with updates and new security policies is never easy There are also added hazards. Applications are always changing. Keeping up to date with updates and new security policies is never easy, but especially hard in a large cloud environment. Failure to adopt changes puts the organisation and customers at further risk. But the biggest obstacle is keeping applications and APIs out of harm’s way. It’s a near on impossible task when attack methods and sources are constantly changing. More advanced threats To be specific there are four emerging challenges when it comes to protecting apps. Firstly, managing the good and the bad bots and spotting which is which, secondly securing APIs as IoT adoption intensifies, thirdly the relationship between securing apps and DevOps and ensuring ownership of security, and finally denial of service attacks that use newer tactics such as brute force. Basic security hygiene dictates that security teams refer to the OWASP Top 10. It’s considered the ‘ten commandments’ in security circles, providing a starting point for ensuring the most common threats and vulnerabilities are managed, detected and mitigated. Web Application Firewalls also come into the fray with guidance on testing for the ways hackers exploit vulnerabilities. However, though the basics are good to have in place, there are always more advanced threats to take care of. Bots being a big one. Bot management The more sophisticated bots will go as far as to mimic human behaviourAstonishingly about half of internet traffic is bot generated. Half of it is from bad bots. Discerning the good from the bad isn’t easy though and explains why around 80% of organisations can’t make a clear distinction between the two. Bad bots can do a lot of damage like take over user accounts and payment information, scrape confidential data, or hold up inventory and skew marketing metrics. The more sophisticated bots will go as far as to mimic human behaviour and bypass tools like CAPTCHA and even device fingerprinting based protection ineffective. Securing APIs Then there’s the complications derived from machine-to-machine and internet of things (IoT) communications. The more integrated ‘things’, the more data there is, the more events there are report on, and the more activity there is reliant on APIs to make the ‘things’ useful and agile. That’s what makes them a target and the threats to API vulnerabilities include injections, protocol attacks, parameter manipulations, invalidated redirects and bot attacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks Denial of service (DoS) You might think there’s little to add to the swathes of denial of service warnings. Yet when businesses are still being targeted and feeling the ill effects it’s worth mentioning again that different forms of application-layer DoS attacks are still very effective at bringing application services down. Even the greatest application protection is worthless if the service itself can be knocked down This includes HTTP/S floods, low and slow attacks (famous examples being Slowloris, LOIC, Torshammer), dynamic IP attacks, buffer overflow, Brute Force attacks and more. The IoT botnets are the culprits and have made application-layer attacks so popular that they have become the preferred DDoS attack vector. Even the greatest application protection is worthless if the service itself can be knocked down. Continuous security It may seem easy to say but for modern DevOps, agility is valued at the expense of security. We see time and again examples of where development and roll-out methodologies, such as continuous delivery, mean applications are exposed to threats each time they are modified. There’s no doubt it is extremely difficult to maintain a valid security policy and protect sensitive data in dynamic conditions without creating a high number of false positives. But we now find that this task has gone way beyond the capability of humans. Organisations now need machine-learning based solutions that map application resources, analyse possible threats, and create and optimise security policies in real time. Reaching this level in security planning should be a big wake-up call that security automation is an essential not a nice to have. Running security plans The board needs to know that investment is critical to protect their profits It’s critical that the security solution your company adopts protects applications on all platforms, against all attacks, through all the channels and at all times. The board needs to know that investment is critical to protect their profits. As such there are six things they need to know: Application security solutions must encompass web and mobile apps, as well as APIs. Bot management solutions need to overcome the most sophisticated bot attacks. DDoS mitigation must be an essential and integrated part of application security solutions. A future-proof solution must protect containerised applications, severless functions, and integrate with automation, provisioning and orchestration tools. To keep up with continuous application delivery, security protections must adapt in real time. A fully managed service should be considered to remove complexity and minimise resources. No amount of human power will beat the bots. That last point is the most critical. Skill is essential in designing and running security plans and policies that work. But the plans can’t be executed without automated tools. There are just too many decisions to make in a split second. Combining both is the path to an effective app protection strategy and a stronger brand to boot.
The oil and gas market is driven by a number of technology trends, political issues, waves of supply and demand, and regulations. At times, it seems like the market is in a constant state of ebb and flow, with business affected by traditional drivers, such as government mandates and operational efficiencies, and other non-traditional markers, like challenging weather conditions (consider the 2017 hurricane season as an example). Additionally, the global economy continues to grow, propelling increased energy demand. But like nearly every other market today, the oil and gas market is on the brink of a sea change. According to Deloitte’s 2018 outlook on oil and gas, “the digital revolution is here.” The sheer volume of information and data generated by digital devices, such as those associated with the Internet of Things, will allow producers to leverage rich data and combine it to deliver smart, efficient solutions. The rise of digital technologies is unleashing new ideas across the oil and gas industry and even though we are in the beginning stage of being able to harness the power of these types of technologies, innovative ideas are emerging — all designed to support the core business, reduce internal investments, deliver products faster, boost efficiencies, and enhance safety. Maximised operations and increased ROI This ongoing growth propels energy producers to embark on extensive exploration and production activities to meet increased demand This is welcome news because there are a number of challenges facing the oil and gas industry, from improving reserve replacement and ensuring workplace safety to reducing operating costs and limiting downtime. All of these objectives must be achieved while maximising operations and increasing overall return on investment. Never has it been more crucial for critical infrastructure organisations to demonstrate a focus on safety, security, and collaboration. Here's why: Growth and demand According to the U.S. Energy Information Administration, world energy consumption will grow by 56 percent between 2010 and 2040. This ongoing growth propels energy producers to embark on extensive exploration and production activities to meet increased demand. As energy-centric organisations look to emerging markets or remote regions to source production, safety becomes even more mission-critical to their success. Compliance Continuous demand is only one challenge; compliance with industry and government regulations is another significant hurdle that must be maintained or there is risk of production shutdowns. For example, the Department of Homeland Security’s Chemical Facility Anti-Terrorism Standards (CFATS) impose comprehensive federal regulations for high-risk chemical facilities, requiring organisations to conduct vulnerability assessments. This is just one of many regulatory procedures sites must follow to conform to environmental protections, safety precautions, and safe handling of hazardous materials. As energy-centric organisations look to emerging markets or remote regions to source production, safety becomes even more mission-critical to their success Threat protection, mitigation, and collaboration In addition to meeting the requirements of regulatory procedures, mitigating risk in this industry propels leaders to develop stringent strategies to ensure robust protection of people, property, and assets, effective and efficient response to incidents when they occur, and procedures and protocols to ensure business continuity in emergency situations. Energy providers require comprehensive safety planning and technology systems that can augment the capabilities of on-site and remote personnel. In recent years, video solutions have become the standard for monitoring facilities, assets, and employees, and now these organisations require enterprise-class solutions that can help gather intelligent data that allows for enhanced security and safety efforts but also focus on processes that enhance operational efficiencies. Cyber-attacks are becoming increasingly more complex and sophisticated in the oil and gas market IT security is also a concern. Cyber-attacks are becoming increasingly more complex and sophisticated in the oil and gas market. An IT breach can cause operational havoc, risk to the public, and damage to an organisation’s brand. Adopting a continuous improvement approach to a security strategy safeguards and helps protect valuable company information and reduces the likelihood of an incident. Also, collaboration between IT and physical security leaders and the correlation of both departments' data makes it much easier to identify a potential breach before havoc ensues. The digital age With the rise of the digital revolution and the demand for data to improve insight, oil and gas producers and businesses need to find new ways to capture data, correlate it as needed, and then leverage it to make the most informed decisions. Software platforms are being used in a wide variety of applications to provide a single pane-of-glass view that allows operators to gain critical insight into operations. By collecting intelligence from digital sensors, such as video surveillance cameras, open-source Web intelligence, building systems, crowdsourcing, weather sensors, mobile devices, and more, operators can detect potential risks and manage and respond to situations more efficiently. Furthermore, information can be shared easily with multiple agencies, employees, citizens, and first responders — especially valuable in the event of a safety incident where rapid response is paramount. By creating a single enterprise-wide view across disparate systems and technologies, organisations experience improved response times, lowered operational costs, and increased employee safety. Cyber, traditional security, digital devices, and situational awareness technologies combine to deliver an integrated, automated, and adaptive architecture to efficiently mitigate advanced threats in real time or forensically Traditional command centers Intelligent solutions, such as those derived from the idea of artificial intelligence, help organisations make sense of vast amounts of data. These integrated applications, such as advanced video analytics and facial recognition, can automatically pinpoint potential breaches and significant events, and send alerts to the appropriate personnel, departments, and agencies. These solutions can be powerful in unifying disparate command center technologies within the oil and gas industry, fusing critical data input from emergency calls and responder activity to enhance situational awareness. With traditional command centers relying mostly on call and radio updates, visibility can be limited, but new digital platforms enable operators to oversee a situation and engage with and direct the response force. Overall, these types of automated functions deliver a simplified and modernised operating environment. The future is the Intelligent SOC Oil and gas facilities can implement a proactive approach to safety and better mitigate threats and protect assets All of these digital solutions are designed to take center stage within the Intelligent Security Operations Center (ISOC). To combat advanced, multi-stage threats, oil and gas facilities are transforming the traditional SOC into the next-generation unified ISOC with an integrated platform for detection, investigation, communication, and response. Cyber, traditional security, digital devices, and situational awareness technologies combine to deliver an integrated, automated, and adaptive architecture to efficiently mitigate advanced threats in real time or forensically. Energy providers operate in challenging, fast-moving environments in which opportunities, requirements, and regulations can vary widely, change quickly, and evolve significantly over time. As the idea of the digital age continues to transform this market, new technologies will be more widely used to improve business operations from exploration and extraction to transportation and distribution. With the right technology, strategic partnerships, and enhanced situational awareness, oil and gas facilities can implement a proactive approach to safety and better mitigate threats and protect assets, while continuing to focus on achieving business goals that will sustain supply and demand for years to come.
Video surveillance cannot address all the security challenges in education, but it is a valuable tool and among the least obtrusive options available. And the list of security challenges that video can address grows every day. Video systems can provide real-time monitoring of school premises and facilitate rapid response to incidents. New advances such as video analytics are currently underutilised in the education arena. Historically, video has been used as a forensic tool in the education market, providing critical information about an incident after the fact. But that generalisation is changing. Today, networking enables video images to be shared throughout a school system, travelling over existing networks, empowering a more centralised security management structure, and making video more valuable. In particular, higher education institutions are more likely to view live video, given the larger campuses, greater number of buildings, and more public areas where staff and students congregate. Challenges for securing a school environment Panoramic cameras are one tool to address challenges, as a single 360-degree camera can replace between 4 and 5 PTZ camerasMultiple challenges in the education market for security goods and services (from a video perspective) include wide open spaces that make securing schools with video surveillance cameras difficult since the vast amount of coverage required can be cost-prohibitive. Second, state and federal regulations must be taken into account and balanced with the need to protect student privacy. Finally, schools and colleges face dwindling budgets, which means security solutions must deliver more coverage and functionality, while also being cost-effective to deploy. Panoramic cameras are one tool to address these challenges, as a single 360-degree camera can replace between four and five traditional pan-tilt-zoom cameras, resulting in fewer cameras and more coverage – all at a lower cost for hardware and licensing. Data capture form to appear here! Intelligent cameras with video analytics Video surveillance with video analytics can be deployed to monitor areas at certain times of day. For example, once school starts, there shouldn’t be a lot of activity in the parking lot or in particular areas around the school. For these situations, intelligent cameras with video analytics can be used to detect activity in those areas of interest to alert school security that something may need their attention. Radar detection is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area. ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search The goal in a potentially dangerous situation is to speed up response times. The faster you’re able to detect something using technology, the faster you’re able to respond. Therefore, being able to identify something happening in a parking lot and alert school resource officers could provide 30 seconds or a minute head start for response, which can get the school into a lockdown situation and get first responders on site more quickly. Video cameras with low-light capability There are video cameras available with extreme low-light capability to see in near-dark or complete darknessIt’s been shown that using lighting at night can deter crime. However, it can be expensive to keep a building and grounds illuminated all night, every night. To mitigate these concerns and potential costs, there are video cameras available with extreme low-light capability that allows them to see in near-dark or in some cases complete darkness. This allows a school to save money by turning lights off while achieving a level of surveillance performance similar to daytime deployments. Facing above-average student incident rates and student disciplinary concerns at some schools, a school system in the United States sought to upgrade its video surveillance system to allow better local and remote monitoring in important areas. Avigilon high-definition cameras with self-learning video analytics and access control solutions were installed in 101 schools, and ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search. A deep learning artificial intelligence search engine can sort through hours of footage and allow operators to click on a button and search for all instances of a person or vehicle across all cameras on a site, quickly and efficiently.
Workforce management systems gather and analyse information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimises operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customisable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organisations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimised to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyse current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyse current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalise resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customisable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
An area of technology that is shifting how we interact with our cities is the Internet of Things (IoT). The IoT already accounts for swathes of technology and devices operating in the background. However, we’re increasingly seeing these come to the forefront of everyday life, as data becomes critical. The decisions that this critical data is attached to must be made quickly. A living, breathing city must constantly be monitoring, assessing and utilising data in order to ensure it keeps people safe and mobile. Delivering exciting opportunities Much like the arrival of Uber and Airbnb, the Internet of Things will deliver exciting opportunities The search for an answer to the challenges of growing human urbanisation is believed to exist in the smarter application of new technologies. Where once, electricity and the arrival of the elevator gave us vertical cities, today, we have the promise of the Internet of Things, Artificial Intelligence (AI), Big Data, micro-controllers (MEMS) and new materials to help manage a very crowded future. Data capture form to appear here! We are confronted with a perfect storm of risk factors and potential vulnerabilities as each of these connection points is potentially a source for a security breach. Much like the arrival of Uber and Airbnb, the Internet of Things will deliver exciting opportunities and new kinds of services, many of which we have yet to imagine. Priority control solutions However, there will be equally unimagined and unintended consequences, if only because, in highly complex systems with many connected and tightly linked elements, accidents are inevitable. “The journey to a smart city is incremental—you can’t flip a switch or force it. It requires complex integration and relentless innovation,” says Global Traffic Technologies (GTT) product manager Chad Mack. GTT provides priority control solutions that use analytics GTT provides priority control solutions that use analytics, cloud-based computing to link connected devices to improve mobility, public safety and transportation in cities around the world. GTT’s Opticom Priority Control mobility solution allows transit and public safety vehicles to request a green light at intersections, dramatically reducing the potential for intersection crashes and improving travel times and reliability. Increased connectivity “These intelligent priority management systems allow users to oversee and control the movement of vehicles that operate on a city’s streets,” Mack explained. The rise of urban centres and ‘Smart City’ initiatives enabled by big data, network of sensors and the Internet of Things bring a new set of challenges to future policing. There is now a growing consensus that technology transformation must be part of the overall solution While digital technologies have helped compress the reaction time of police all over the world, the increased connectivity can similarly be leveraged by criminals to carry out increasingly sophisticated crimes. There is now a growing consensus that technology transformation must be part of the overall solution. To keep cities and citizens safe, law enforcement must be armed with the right technology, tools, and processes to solve – or even prevent – the toughest crimes at faster rates. Proven criminal theories Many law enforcement agencies such as LAPD, Seattle and Florida Police Departments are using cutting-edge cloud-based crime prediction software to predict drug crime, gang crime, anti-social behaviour and gun violence. Such crime prediction software works by analysing data through a sophisticated algorithm that applies proven criminal theories to predict the top 10 to 20 spots where crime is most likely to occur over the next few hours. To do so, it leverages on a variety of factors, such as historical and recent crime data, real-time activity, weather forecasts, locations and other information. Once these ‘hot spots’ are identified, police officers can adapt their patrol schedule and frequency at these locations, making their presence felt in the area and thereby prevent crime from taking place.
It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalises the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customised set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.
Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-line distance education Wintec’s programmes and qualifications are nationally and internationally recognised Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programmes and qualifications are nationally and internationally recognised and its degrees have equal status to those from universities. The degree programmes include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognised nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organisation, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analogue and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrolment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilise Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilisation of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organisations have yet to realise. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognising the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilisation (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilisation reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximising the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.
ASSA ABLOY Project Specification Group, a unit of ASSA ABLOY Opening Solutions UK & Ireland, has partnered with ColladoCollins Architects to leverage the benefits of its Openings Studio BIM software to make significant time and cost savings on the former Shredded Wheat factory project. The project, a thriving new commercial and residential development based in Welwyn Garden City in Hertfordshire, will consist of over 643 units and more than 7,100 doorsets. Encompassing a sensitive refurbishment of former Shredded Wheat factory buildings, the project is part of a huge development that includes over 1,200 units in total. Opening Studio BIM software Openings Studio is a BIM software tool that was developed to significantly improve the process of door scheduling Using ASSA ABLOY’s Openings Studio software, ColladoCollins has been able to save weeks of time and manpower when specifying and managing ironmongery schedules for the project. Openings Studio is a BIM software tool that was developed to significantly improve the process of door scheduling, visualisation and more. Users are able to focus on the design, installation and management of door openings – all within an information-rich environment. Easy door installation and management Specifying as many as 7,100 doorsets can be an extremely time-intensive task. Using traditional methods, information would be provided in countless separate schedules and documents, which would require a Revit operator to manually create and update, with someone else to then check for errors. Then, as the project develops, information may become out of date and therefore require individual doors to be flagged up and re-sent for advice. The time and manpower that goes into this process is not only inefficient, but also ineffective, with the prospect of human error still a prominent possibility. Software integration For these reasons, ColladoCollins began to work closely with ASSA ABLOY Project Specification Group to integrate Openings Studio with their own Revit model, allowing the firm to be able find all the relevant information and ironmongery schedules in a single place, delivered in one document. Martin Russell, Project Leader at ColladoCollins, comments: “Moving to BIM was a natural progression for us, and as market leaders, ASSA ABLOY was the obvious choice to assist us.” Integration of door hardware ASSA ABLOY's inputs have vastly improved the integration of door hardware within the former Shredded Wheat Factory project"“Utilising the advice from Eric Spooner, BIM Manager at ASSA ABLOY, as well as the Openings Studio software itself, we have managed to free up our team from tirelessly working through door hardware schedules. This means we can focus on architecture and aesthetics, knowing the specification and integration of the ironmongery is in hand and will seamlessly feedback into the project within the allotted timescales. “The information and advice provided by ASSA ABLOY has vastly improved the integration of door hardware within the former Shredded Wheat Factory project. With a project of this size, sharing information can be quite a task – from large file sizes to sourcing relevant information. The prompts from Openings Studio make transforming information clear, concise and generally easy to follow. BIM software tools “At ColladoCollins, we pride ourselves on designing and delivering high quality buildings with a sensitive, sustainable approach, utilising a strong design ethos with a strong technical background whilst understanding the commercial challenges facing our clients. Openings Studio enhances our ability to provide this service and we would seize the opportunity to work with ASSA ABLOY on similar projects in the future.” Eric Spooner, BIM Manager at ASSA ABLOY, adds: “As Openings Studio flags up any queries and automatically updates in live time, it is easy to see any discrepancies and changes within the schedules. By re-sharing the model information, it then also allows us at ASSA ABLOY to view the changes and feedback to architects – allowing us to work in close collaboration at every stage of a project.”
The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for residents. The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Gallagher Command Centre, together with the Aperio wireless locking technology, was selected as the University’s choice Aperio wireless locking technology A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Gallagher Command Centre integration The Gallagher Command Centre integration allows for the access key and student ID to be combined into one card, offering a number of benefits to both students and staff. Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Secure, authorised access control The simple act of swiping an access card automatically checks the student in and an attendance report can be instantly generated The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. Student security and tracking The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Combined access and student ID card “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.”
King’s College London, based in the centre of London in UK, is a world-leading university and a founding college of the renowned University of London. One of the oldest universities in England, it was established by King George IV and the Duke of Wellington in 1829, receiving its Royal Charter in the same year. Campus security and access control King’s College London had been using a variety of access control products to control and manage security across its multiple campuses. Its key requirement was a standardised access control system that could operate college-wide and be scaled to include new buildings and establishments. Also, considering the college campus is based in the heart of London, the threat of terrorism and active shooter incidents is a major concern for KCL, especially in more recent times where attacks have taken place extremely close to college buildings and campus. With thousands of students and employees to protect, the need to adopt the latest security features is essential in order for the college to keep all areas secure, in particular student accommodation, high security labs and research facilities. Gallagher access control solution Gallagher’s access control products were easily integrated with King’s College’s existing systems With Gallagher technology already successfully deployed in isolation at the university’s Guy’s and Strand campuses, it made sense to select Gallagher as the access control platform of choice for the entire college. Gallagher’s access control products were easily integrated with King’s College’s existing systems, including staff and student databases, and sources for cardholder information. This included the college’s enterprise Identity Management system, called FIM, which provides daily updates on joiners, movers and leavers to allow accurate decision-making by the security team. Additionally, Gallagher products were integrated to work alongside SITS, the college’s student management system, providing rapid updates of new students so that individual ID cards can be issued once the registration process is complete. Gallagher Mobile Connect app KCL has also invested in new mobile technology, with Gallagher readers that can be accessed via a mobile phone using the Gallagher Mobile Connect app. This will allow students and staff to conveniently access designated areas, control lighting, visitor access, and more. While it is still early days for the college using this technology, the system is adaptable and provides the ability to add features that meet future requirements. The overall benefits of the Gallagher security solution deployed at King’s have proved significant. Nick O’Donnell, Director of Estates and Facilities at King’s College London, says the Gallagher solution “improves service to King’s College’s facility users, especially its students, and reduces the college’s reputational risk by removing technical barriers to comprehensive security management.” Streamlining multiple security systems Streamlining the differing security systems used by individual campuses by introducing a college-wide standardised system has highlighted many additional advantages, including a considerable reduction in costs for training, special projects and operator skills. Gallagher integrations allow extra security features to connect to Gallagher Command Centre Gallagher integrations allow extra security features to connect to Gallagher Command Centre, creating a central administration system that keeps things simple to manage. Integrating with Aperio, for example, ensures doors are locked when people leave the room – providing peace of mind that rooms won’t be accidentally left open over night or during the weekend. Student and staff ID management Gallagher’s proven technology has boosted King’s College’s confidence in its electronic system. When there are alerts, the university’s security services can consult a single system and react quickly. Card holders are also now registered on one system, allowing tighter management of passes. Overall, the college reports fewer system failures, with better decision-making between its numerous estates and libraries, while multi-site students, staff and visitors have experienced easier card management.
At the University of Tennessee, Knoxville, the Technology Integration Services department provides infrastructure, customer service and web application support to the faculty, staff, students, and units of the College of Business. Its focus is to facilitate the use of the campus infrastructure and support while adding complementary infrastructure and services to meet the unique needs of the college. The college took a very innovative approach to operating and securing its 174,000sq ft state of the art Haslam Business Building. The technologically advanced facility incorporates over 40 meeting rooms and needed a way to efficiently schedule and fill classrooms and conference space, yet maintain security and control. Physical access control CSC identified the Gallagher security management platform as the best fit for the foundation of the system The university had previously used an antiquated access control and security system across the campus, and realised it did not meet the demands of this new high-tech facility. Ramsey Valentine, Director of Technology for the College of Business, turned to WWR Engineering of Knoxville, and Coactive Systems (CSC) of Canton, Ohio to design and deploy a state-of-the-art integrated security business solution. The difficulty involved in deploying this solution was that certain components, like physical access control, were readily available, but other components such as digital signage information kiosks and the integration of all components of the system, were not off-the-shelf. CSC’s Brad Green and John Kortis worked with Director Valentine to understand the college’s specific needs and develop a solution that exceeded their expectations. CSC identified the Gallagher security management platform as the best fit for the foundation of the system. Application programming interface Gallagher systems are installed in approximately 90 percent of Australia’s and New Zealand’s universities. With proven strength in the tertiary market internationally, the Gallagher system was selected because of its open architecture, application programming interface, and published software developer’s kit. CSC also teamed with the local office of Simplex Grinnell. Led by Mitch Hall, Simplex was the contractor responsible for the assembly and installation of the Gallagher security system and the kiosks provided by CSC. WWR was responsible for the engineering drawings and interface to the existing security systems. The College utilises Meeting Room Manager from NetSimplicity for room scheduling; CSC created an integration from Meeting Room Manager with Gallagher Command Centre software. CSC also designed and custom manufactured the 42 kiosks that the college uses at each classroom and in meeting room areas. Door position switches Use of the kiosk requires a valid access card carried by all students and faculty The kiosks are the user-interface to the ‘system’ for room access and scheduling. Use of the kiosk requires a valid access card carried by all students and faculty. Each touch-screen kiosk contains digital signage showing the classroom name and detailed information about the room schedule and its status. Users can also access current weather, news, and stock information via the touch screen. The kiosk may be programmed to display emergency messages and egress data if needed. The kiosks are connected to the college’s network on which Gallagher Command Centre resides. The Gallagher system controls and monitors the door functionality including electric lockset and door position switches. Meeting Room Manager is utilised by staff to schedule rooms for classes and assign students via the campus intranet. Gallagher server and controller application programming interfaces extend the functionality and flexibility of the Gallagher system as the platform for integration. Providing technology solutions Utilisation of the integrated system provides continuous communications security and access control for the college, while allowing students unencumbered access to the meeting rooms and classrooms. Gallagher would like to acknowledge the support of the University of Tennessee and their security partners Coactive Systems of Canton and Simplex Grinnell, Knoxville in the development of this in-site study. CSC is a full service IT integration company providing technology solutions for audio, video, data, voice, dispatch, asset management, inventory, kiosks, security, communication, insurance, retail and medical systems. CSC’s services include custom software development, system installation, maintenance and cabling. Photos reproduced with permission from University of Tennessee.
Round table discussion
The definition of a standard is “an authoritative principle or rule that usually implies a model or pattern for guidance, by comparison with which the quantity, excellence, correctness, etc., of other things may be determined.” In technology markets, such as physical security, standards are agreed-upon language, specifications or processes that are used across the board by multiple stakeholders to enable easier interconnectivity and smoother operation of systems. We asked this week’s Expert Panel Roundtable: How are standards shaping change in the physical security market?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Security management: Manufacturers & Suppliers
- Dahua Technology Security management
- Vicon Security management
- Seagate Security management
- Bosch Security management
- CEM Security management
- IFS Security management
- VIVOTEK Security management
- Vanderbilt Security management
- Hikvision Security management
- Parabit Security management
- BCDVideo Security management
- Pelco Security management
- ComNet Security management
- Arecont Vision Security management
- TESA Security management
- Hanwha Techwin America Security management
- DSC Security management
- FLIR Systems Security management
- Messoa Security management
- Optex Security management