Nedap Security Management’s standards of excellence achieved another stamp of approval last month with ISO 27001 certification. This assures that all its products and services, including the AEOS access control system, are fully compliant with the highest international standards for information security. Fokko van der Zee, Managing Director of Nedap Security Management says: “This is the formal confirmation of our ambition to excel at everything we do. A crucial aspect of that, part...
Data Management, Inc., owner of Visitor Pass Solutions, launches with a new name and confirmed focus, further planting their flag in the security industry. The company will now go by the name ‘THRESHOLD,’ a term evocative of their expertise in visitor management systems. With the new tagline, ‘the gateway to stronger security,’ the company emphasises its function as the first line of defence for their clients, as they manage the traffic entering and leaving their clients...
Integrated security manufacturer TDSi will be appearing with distribution partner IPTEC on Stand SA-B27 at Intersec Dubai 2019, from 20th-22nd January. TDSi will be showing its newly released GARDiS software, along with the EXgarde Enterprise integrated security management solution, its range of controllers and discussing its forthcoming incorporation of Bluetooth Low Energy readers and mobile credentials into the TDSi product portfolio. John Davies, Managing Director of TDSi commented, “...
With the coming of a New Year, we know these things to be certain: death, taxes, and… security breaches. No doubt, some of you are making personal resolutions to improve your physical and financial health. But what about your organisation’s web and mobile application security? Any set of New Year’s resolutions is incomplete without plans for protecting some of the most important customer touch points you have — web and mobile apps. Every year, data breaches grow in scop...
Bold Communications, a developer of alarm communications and management systems, has announced a new technology partnership with Openview Security Solutions, the UK’S largest privately-owned independent security company and provider of integrated control room systems. The two companies already have a proven track record of working together on a number of high-profile public sector projects including Loughborough University, Stockport Homes and the City of Cardiff. This new partnership wil...
ASSA ABLOY has signed an agreement to acquire KEYper Systems, a supplier of electronic and mechanical key management systems in the US, with a strong presence in the automotive segment. KEYper was established in 1993, and operates from its HQ in Harrisburg, NC. KEYper Systems will become a separate business unit of Traka, which is a pioneer in key and asset management, and an operating unit of ASSA ABLOY Global Solutions. Ric Stone, President of KEYper will report to Justin Sasse, Managin...
With the need for security guard services growing worldwide, Montreal-based tech startup TrackTik Software Inc., an integrated security workforce management cloud-based software solutions provider, has announced US$ 45 million in financing from Toronto-based Georgian Partners and Montreal-based Caisse de dépôt et placement du Québec (la Caisse). Disruptive AI and Machine Learning Funds will be used to drive new product development — including disruptive artificial intelligence and machine learning technologies Funds will be used to drive new product development — including disruptive artificial intelligence (AI) and machine learning (ML) technologies — that will enable security guard firms or in-house security teams to simplify their operations and maximise profitability. TrackTik will also nearly double its staff of 120 in the next year to help bring to market the new state-of-the-art tools and increase support and provide best practices for customers as the company expands its operations internationally. “This investment is in effect good news for the security workforce management industry as a whole as it is enabling us to reimagine every aspect of the industry, helping users of our technology to perform at unprecedented levels of intelligence and efficiency as they obtain their key business objectives,” said TrackTik Founder and CEO Simon Ferragne in making the announcement. “These unique tools will not only add value to our users but will in turn enable our clients to add value to their own customers,” he said, revealing that the new products are planned to start rolling out in early 2019. TrackTik security workforce management software Applauding the investors for their vision, Ferragne explained that both Georgian Partners and la Caisse are aligned with TrackTik’s commitment to transform the security workforce management market. In particular, Georgian Partners — a firm that invests in growth stage companies using AI and ML to solve real business problems, with a roster that includes players such as Shopify, Cority, Flashpoint and True Fit — has dedicated a group of technical experts to help TrackTik accelerate the development of its new products. TrackTik's unique end-to-end security workforce management software is advancing the security industry to improve services and make smarter, data-driven decisions" “TrackTik's unique end-to-end security workforce management software is advancing the security industry to improve services and make smarter, data-driven decisions,” said Steve Leightell, Partner at Georgian Partners. “They've built a powerful solution that is solving their customers’ greatest business needs and are truly leading the industry. We are thrilled to be working with the TrackTik team to develop their software’s cutting-edge artificial intelligence capabilities. Georgian’s core philosophy is that businesses utilising applied AI will enable superior service levels in terms of capability, delivery, availability, accuracy and convenience, and so we look forward to be a part of this phase of their growth.” Applied Artificial Intelligence Citing a good cultural fit between the two companies, Leightell added that the timing was right to engage with TrackTik because there is a strong market pull for TrackTik’s first-of-its-kind, all-in-one enterprise software solution that delivers all of the mission-critical components required to run a professional security service firm on a single integrated platform, including real-time guard management and incident reporting, back office administrative functions, and business intelligence. In addition to Applied AI, Georgian Partners’ thesis-led approach to investing also focuses on Conversational AI – including the use of text-based messaging, chatbots and voice assistants – and Digital Security, two areas that TrackTik is well positioned to capitalise on, he added. Based on TrackTik’s substantial growth in 2018, Thomas Birch, Managing Director Venture Capital and Technologies at la Caisse stated that “this new investment will enable TrackTik to continue its international development and reaffirms la Caisse’s support for technology companies, which represent a promising sector of Québec’s economy. One of the fastest growing technology companies in Canada, TrackTik will use the proceeds of this transaction to pursue its strategic expansion plan, which includes developing more machine learning technology.” Automated scheduling This is an exciting time for the security guard workforce management space as the industry grows and evolves" Among some of the advanced AI capabilities to be featured in TrackTik’s new software are an automated scheduling tool that uses predictive analysis and ML to streamline the scheduling of large, diverse and mobile security workforces, reducing the number of human interactions and simplifying day-to-day business, Ferragne said. TrackTik’s innovations have helped propel the company’s exponential growth since its inception in 2013, with the company receiving multiple recognitions for its solutions. Last year alone, TrackTik ranked No. 11 on the Deloitte Technology Fast 50 list, was included on the LinkedIn list of Top 25 Startups in Canada, placed 36th on the Canadian Business 2018 Startup 50 ranking of Canada’s Top New Growth Companies, and received a 2018 SaaS Award for Customer Success by San Diego-based APPEALIE. “This is an exciting time for the security guard workforce management space as the industry grows and evolves,” Ferragne said. “We at TrackTik are proud to support its advancement by providing the best products possible in the hopes of helping those in the industry propel their business forward. We want to thank both Georgian Partners and la Caisse for believing in our vision and mission, and we look forward to working together on achieving our goals.”
DW, the provider of digital recorders, surveillance cameras and related management software, announces the upcoming release of our 4MP MEGApix video analytics cameras. The new cameras — including fixed and varifocal lens turrets (DWC-MTT4WiA, DWC-MTT4Wi28, DWC-MTT4Wi36 and DWC-MTT4Wi6), vandal domes with fixed varifocal lens (DWC-MVT4WiA, DWC-MVT4Wi28, DWC-MVT4Wi36 and DWC-MVT4Wi6), and fixed lens bullet (DWC-MBT4Wi28 and DWC-MBT4Wi36) — offer a vast array of analytical solutions. All the MEGApix video analytics cameras can be controlled and managed via DW Spectrum IPVMS. Image enhancement features These MEGApix IP cameras provide 4MP resolution at real-time 30fps with multiple analytics features that elevate the camera to the next level. Added intelligence includes line crossing, perimeter intrusion and video tampering detection. All cameras offer image enhancement features such as True WDR, 65-100ft range IR and Smart DNR 3D digital noise reduction, all in IP66-rated turret, vandal dome and bullet housing options. The varifocal vandal dome offers additional features such as two-way audio, alarm input and relay output, in an IK10 impact resistant housing The varifocal vandal dome (DWC-MVT4WiA) offers additional features such as two-way audio, alarm input and relay output, in an IK10 impact resistant housing. “DW continues to build the MEGApix line of camera’s reputation as a technology leader with crystal-clear high resolution imaging and intelligence on the cameras,” said Mark Espenschied, Director of Marketing, DW. “These new models provide cutting-edge features in a variety of housings to meet the needs of any application.” Video tampering Some of the features of 4MP MEGApix video analytics camera include: 4MP 1/3” image sensor at real-time 30fps 2.8mm, 3.6mm and 6.0mm fixed lens options 3.3~12mm motorised zoom auto-focus lens True Wide Dynamic Range (WDR) Multiple codecs (H.265, H.264, MJPEG) with simultaneous dual-stream 65ft-100ft range IR Line crossing video analytics Perimeter intrusion video analytics Video tampering with scene change detection video analytics Video tampering with video blur detection video analytics Video tampering with abnormal color detection video analytics Smart DNR 3D digital noise reduction True day/night with mechanical IR cut filter Programmable privacy zones Auto gain control (AGC) Backlight compensation (BLC) Auto white balance (AWB) Motion detection Audio input Two-way audio TF card slot (card not included) (DWC-MVT4WiA models) Alarm sensor input (DWC-MVT4WiA models) Relay output (DWC-MVT4WiA models) Web server built-in PoE class 2 and DC12V Waterproof cabling ONVIF conformant, profile S IP66 certified weather and tamper resistant IK10-rated impact-resistant (vandal dome models only) 5 year warranty
DW Complete Surveillance Solutions, the provider of digital recorders, surveillance cameras and related management software, announces the launch of our new 2U Blackjack X-Rack server. The DW-BJX2U is the latest addition to our Blackjack family, offering a high-end, high-capacity solution for enterprise scale applications. The Blackjack X-Rack comes with DW Spectrum IPVMS server installed for setup and configuration, and is recommended as a complete solution with one or more Blackjack NAS devices for recording and Blackjack Client for monitoring. Like all of DW’s Blackjack appliances, the X-Rack is designed and commissioned in the U.S.A. Equivalent capacity “The combination of DW Spectrum IPVMS and Blackjack hardware has distinguished DW in the video surveillance industry,” said Mark Espenschied, Director of Marketing, DW. “Moving the recording capability to a Blackjack NAS elevates the X-Rack server to a new level of high performance.” Blackjack X-Rack servers are designed to connect up to 4 Blackjack NAS devices, providing up to 560TB for recording and backup Blackjack X-Rack servers can manage single and multi-sensor IP cameras of any resolution, with an equivalent capacity of up to 200 2.1MP cameras at 30fps and a maximum of 1200Mbps throughput. By moving local storage to a dedicated NAS unit, the server can outperform any competing model. Standard features include an Intel Xeon Processor, Windows Server 2016 OS, 2 x 10Gb NIC cards and removable hot swappable SSD. Blackjack X-Rack servers are designed to connect up to 4 Blackjack NAS devices, providing up to 560TB for recording and backup. It comes with our 5 year warranty. Redundant power supply Some of the features of Blackjack X-Rack servers include: Supports all ONVIF conformant IP cameras Storage options with Blackjack NAS Rack with up to 560TB Storage OS on hot swappable SSD bays with lock, RAID1 Redundant power supply Record and manage single and multi-sensor IP cameras of any resolution up to 200 2.1MP cameras at 30fps and a maximum of 1200Mbps throughput (recording on NAS device) Dual 10GB network ports Windows Server 2016 OS on mirrored SSD drives USB interface Hosting DW Spectrum for setup, configuration, monitoring and recording Two (2) 4-channel licenses included for a total of 8 recording channels (DW-SPECTRUMLSC004), fully transferable between cameras and encoders No annual maintenance fees Simple enterprise scalability Auto device discovery Dual stream recording Rail kit included USB mouse and keyboard included Designed, assembled and tested in the U.S.A. 5 Years warranty
Following the new Energy Performance of Buildings Directive (EPBD), many renovations of existing buildings are to be expected in the coming years. These renovations must lead to buildings that are more energy efficient than they are today. This will require the installation of Building Automation systems for commercial buildings above 290 kW installed power. Although each country needs to develop its own renovation plan to tackle the expected renovations, one thing is certain that with automation systems being introduced into the buildings, more attention should be paid to fire safety and public security. Euralarm advises to follow a holistic approach to achieve and maintain fire safety. EU building sector, single largest energy consumerThe building sector in the EU is the largest single energy consumer in Europe, absorbing 40% of final energy and about 75% of buildings are energy inefficient The building sector in the EU is the largest single energy consumer in Europe, absorbing 40% of final energy and about 75% of buildings are energy inefficient. This offers a huge potential for efficiency gains. By accelerating the rate of building renovation towards more energy efficient systems and by strengthening the energy performance of new buildings, a large step could be made towards a more energy efficient and greener Europe. The Energy Performance of Buildings Directive (EPBD) provides guidelines for this. It is one of the initiatives to build a resilient Energy Union within the EU with a forward-looking climate change policy. Therefore, the EU should lead the clean energy transition cutting CO2 emissions at least 40% by 2030. The implementation of the EPBD must be completed by 2025 to contribute to this target date – including the renovation plan. The energy transition will be a driver for modernizing the EU's economy and delivering on jobs and growth for all European citizens. Building renovations towards enhanced energy efficiency Depending on the member state, only 0.4-1.2% of the building stock is renovated each year. These figures allow a lot of room for improvement; not only in energy efficiency but also in economic growth. Construction activities that include renovation work and retrofits add almost twice as much value as the construction of new buildings. SME’s contribute to more than 70% of the value added in the EU building sector. Building corporations as well as project developers are main drivers for renovating existing building since their economy of scale makes it financially more interesting to invest in renovations. Energy Performance of Buildings Directive Member States shall encourage the renovation of buildings and promote the energy performance of commercial buildings; new and existing Because of the 2018 edition of the Energy Performance of Buildings Directive (EPBD), Member States shall encourage the renovation of buildings and promote the energy performance of commercial buildings; new and existing. While investing more in renovations, governments and authorities as well as building owners need to pay attention to the implications on the fire safety of buildings, according to Euralarm, because renovations can introduce significant changes in fire safety requirements. Increasing electronic devices installed in buildings With the growing number of electronic and electrical devices in buildings, (e.g. energy storage as part of the energy efficiency measures), the increase of fire loads of buildings will continue and must be considered in the overall fire safety concept and infrastructure. According to Euralarm, regular fire safety reviews by certified professionals are today even more crucial and should be sufficiently prioritised by private and public building owners and operators. This should be part of a holistic approach towards achieving and maintaining fire safety in both renovated and new buildings. First of all, the building structure and its contents must be considered as to how they contribute to the overall fire load as well as how they can hinder and restrain a fire event. Considering the building and its contents as a system allows authorities, fire safety engineers and building owners to oversee the impact of changes on the fire safety. It would then also enable the responsible persons, i.e. authorities or building owners, to optimise or fully maximise the use of technical means to provide early detection and evacuation of the building. The early detection and warning could be coupled with systems for extinguishing fires, managing smoke and heat as well as guidance systems to bring occupants into safety. Euralarm’s holistic approach for building safety and security An organisational plan should be made with an overall view on the building including infrastructure, its intended use and occupancy, and systems in place for detection and management of fires. This plan should identify what is to be done in the event of a fire and who is responsible to initiate and execute which measures. The introduction of a holistic approach towards fire safety requires qualified people and companies who can define the fire safety concept. The required level of qualification not only counts for the definition phase but also for the design, installation, commission and maintenance phase. Following this approach should lead to systems that are in line with the EN 16763 Services Standard for Fire Safety Systems and Security Systems.
People and vehicle access control specialist, Nortech’s technical training courses have been specially designed to make sure that installers/system integrators are equipped with the skills and knowledge needed to install, maintain and troubleshoot Nortech systems. Real-world security issues Led by highly experienced technical experts, Nortech’s courses combine hands-on practice with theoretical sessions covering real-world security issues and take place at the company’s dedicated training facility in South Wales. Nortech is committed to providing an outstanding customer experience with its products and services. As part of this commitment, it offers a range of in-depth training in access controllers, readers and ID devices, and long-range identification, ideal for those with sound knowledge and experience in people and vehicle access systems. The courses provided include Long range identification training begins with vehicle tagging and ANPR systems Nortech products overview, which focuses on Nortech’s access control products, card readers, ID devices, long range identification, vehicle counting and parking management products. Access Control: The modules cover the access control products, Norpass installation and Nortech Reader Interface installation. The final module progresses into the installation and configuration of NRI products. Long range identification training begins with vehicle tagging and ANPR systems. Other modules in the programme discuss the installation and configuration of the ANPR, uPASS and Transit ranges. Vehicle detection and parking training includes learning about Nortech’s popular Feemaster Smart and the company’s counting and count management products. The installation and configuration of the Feemaster Smart Console, entry and exit stations and an overview of the inductive loop detector operation, applications and set up of Nortech’s parking detectors are all included. Readers and ID devices installation training for each reader and ID device supported by Nortech is also available. Training is free to all existing account customers. In addition, every participant will receive a comprehensive pack of product specifications, application notes and a certificate of completion.
Perpetuity Training, part of the Linx International Group, is proud to announce the first graduates from the International Security and Risk Management MSc, developed and delivered by Perpetuity Training in collaboration with the University of South Wales (USW). The ceremony took place in Pontypridd on 17th December 2018. The course addresses the critical issues in security management and combines theoretical knowledge with professional best practice. The MSc can be taken on a part-time (two-years) or full-time (one-year) basis and is delivered online, with expert tuition from Perpetuity Training. It is aimed at practitioners in international security and risk management who are striving to embrace modern approaches to their line of work. All assessments are research based with modules including: The programme was well delivered, and the help and services provided by the Perpetuity Training staff were second-to-none" Security Management: Prevention, Design and Protection Security Management: Risk Management, Loss Prevention and Corporate Security Strategic Security Management and Leadership Security Management and Delivering Value Landmark moment in the field of security training Graduate of the course, Peter Edgar-Lane, comments: “The programme was well delivered, and the help and services provided by the Perpetuity Training staff were second-to-none. By completing the programme, I feel the articulate knowledge and skills gained will be extremely beneficial to myself as a whole and will prove useful to me as I move forward.” Director of Operations at Perpetuity Training, Christina Kent, attended the graduation ceremony at USW in Pontypridd on 17th December and states: “When we announced the MSc in 2016, it was a landmark moment in the field of security training and qualifications, setting a new benchmark for vocational and academic excellence. Everyone involved in developing and delivering the course, including the tutors, management and administrative team at Perpetuity Training, are extremely proud to see our students graduate.” Eligibilities to do the course The International Security and Risk Management MSc is open to applicants with a good Honours degreeThe International Security and Risk Management MSc is open to applicants with a good Honours degree or appropriate professional qualification(s); or HND/Level 5 qualification in a relevant discipline with relevant experience; or equivalent international qualifications. Holders of the Security Institute Advanced Diploma in Security Management are eligible for recognition of prior learning (RPL) of 40 credits and a commensurate discount. Furthermore, students who have completed the ARC International Training three-stage 'Security Management Programme' may be eligible to apply for up to 80 credits of RPL.
In the age of massive data breaches, phishing attacks and password hacks, user credentials are increasingly unsafe. So how can organisations secure accounts without making life more difficult for users? Marc Vanmaele, CEO of TrustBuilder, explains. User credentials give us a sense of security. Users select their password, it's personal and memorable to them, and it's likely that it includes special characters and numbers for added security. Sadly, this sense is most likely false. If it's anything like the 5.4 billion user IDs on haveibeenpwned.com, their login has already been compromised. If it's not listed, it could be soon. Recent estimates state that 8 million more credentials are compromised every day. Ensuring safe access Data breaches, ransomware and phishing campaigns are increasingly easy to pull off. Cyber criminals can easily find the tools they need on Google with little to no technical knowledge. Breached passwords are readily available to cyber criminals on the internet. Those that haven’t been breached can also be guessed, phished or cracked using one of the many “brute-force” tools available on the internet. It's becoming clear that login credentials are no longer enough to secure your users' accounts. Meanwhile, organisations have a responsibility and an ever-stricter legal obligation to protect their users’ sensitive data. This makes ensuring safe access to the services they need challenging, particularly when trying to provide a user experience that won’t cause frustration – or worse, lose your customers’ interest. After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover Importance of data protection So how can businesses ensure their users can safely and simply access the services they need while keeping intruders out, and why is it so important to strike that balance? After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover – whichever is higher, should they seriously fail to comply with their data protection obligations. This alone was enough to prompt many organisations to get serious about their user’s security. Still, not every business followed suit. Cloud security risks Breaches were most commonly identified in organisations using cloud computing or where staff use personal devices According to a recent survey conducted at Infosecurity Europe, more than a quarter of organisations did not feel ready to comply with GDPR in August 2018 – three months after the compliance deadline. Meanwhile, according to the UK Government’s 2018 Cyber Security Breaches survey, 45% of businesses reported breaches or attacks in the last 12 months. According to the report, logins are less secure when accessing services in the cloud where they aren't protected by enterprise firewalls and security systems. Moreover, breaches were most commonly identified in organisations using cloud computing or where staff use personal devices (known as BYOD). According to the survey, 61% of UK organisations use cloud-based services. The figure is higher in banking and finance (74%), IT and communications (81%) and education (75%). Additionally, 45% of businesses have BYOD. This indicates a precarious situation. The majority of businesses hold personal data on users electronically and may be placing users at risk if their IT environments are not adequately protected. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine Hacking methodology In a recent exposé on LifeHacker, Internet standards expert John Pozadzides revealed multiple methods hackers use to bypass even the most secure passwords. According to John’s revelations, 20% of passwords are simple enough to guess using easily accessible information. But that doesn’t leave the remaining 80% safe. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine. Brute force attacks are one of the easiest methods, but criminals also use increasingly sophisticated phishing campaigns to fool users into handing over their passwords. Users expect organisations to protect their passwords and keep intruders out of their accounts Once a threat actor has access to one password, they can easily gain access to multiple accounts. This is because, according to Mashable, 87% of users aged 18-30 and 81% of users aged 31+ reuse the same passwords across multiple accounts. It’s becoming clear that passwords are no longer enough to keep online accounts secure. Securing data with simplicity Users expect organisations to protect their passwords and keep intruders out of their accounts. As a result of a data breach, companies will of course suffer financial losses through fines and remediation costs. Beyond the immediate financial repercussions, however, the reputational damage can be seriously costly. A recent Gemalto study showed that 44% of consumers would leave their bank in the event of a security breach, and 38% would switch to a competitor offering a better service. Simplicity is equally important, however. For example, if it’s not delivered in ecommerce, one in three customers will abandon their purchase – as a recent report by Magnetic North revealed. If a login process is confusing, staff may be tempted to help themselves access the information they need by slipping out of secure habits. They may write their passwords down, share them with other members of staff, and may be more susceptible to social engineering attacks. So how do organisations strike the right balance? For many, Identity and Access Management solutions help to deliver secure access across the entire estate. It’s important though that these enable simplicity for the organisation, as well as users. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so Flexible IAM While IAM is highly recommended, organisations should seek solutions that offer the flexibility to define their own balance between a seamless end-user journey and the need for a high level of identity assurance. Organisations’ identity management requirements will change over time. So too will their IT environments. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so. Importantly, the best solutions will be those that enable this flexibility without spending significant time and resource each time adaptations need to be made. Those that do will provide the best return on investment for organisations looking to keep intruders at bay, while enabling users to log in safely and simply.
The Security Industry Association (SIA) looks forward to 2019, and it is apparent that physical security is moving into its most formative years. Changes presented by emerging technology, open systems and growing connectivity among devices and sensors will make a big difference for manufacturers, systems integrators/dealers and end users. With a more open, connected environment come cyber risk and data privacy concerns – which is why, in SIA’s 2019 Security Megatrends, cybersecurity’s impact on the physical security industry ranks number one on the list. Cybersecurity is affecting all areas of the industry landscape, from security implementation to attracting top talent to the workforce. Digital transformation The digital transformation we are experiencing impacts many other parts of the security industry as well, bringing opportunities like evolving identity management and collecting and delivering big data to customers. At this critical point in the industry’s development, it is important to embrace change, leverage disruptive technology in ways that give companies a competitive advantage. To determine this year’s Megatrends, SIA surveyed hundreds of executives from member companies To determine this year’s Megatrends, SIA surveyed hundreds of executives from member companies, along with current and recent Securing New Ground speakers and attendees, to identify which previous trends were still relevant, which trends were no longer as impactful and which broad trends should be added to our report. This year’s Security Megatrends 1. Cybersecurity’s Impact on Physical Security: It is important to prioritise cybersecurity for your business, your customers’ business and the vendors with which you work. This trend calls for continual process improvement and investment. 2. Internet of Things (IoT) and the Big Data Effect: The security industry makes use of IoT, analytics, artificial intelligence (AI), robotics and more, and data is coming from everywhere. The industry now faces the challenge of effectively managing and segmenting this information to be pertinent to the user. 3. Cloud Computing: Cloud platforms and applications are becoming prevalent across security solutions. This technology helps security integrators provide managed services and the advantages of off-site systems and services to customers. 4. Workforce Development: With historically low unemployment, finding skilled employees is a challenge to the whole security industry. Security stakeholders need talent with IT, cybersecurity, AI and even privacy expertise, presenting a need to grow students’ interest in the industry. 5. AI: Research firm Gartner predicts a new “democratisation of AI” that will impact more organisations than ever before. Companies are now testing this technology before offering it to customers and exploring how AI data can be used to improve security threat assessment and response. 6. Emphasis on Data Privacy: Growing connectivity brings new concerns over data privacy. Finding the balance between security and convenience is a dilemma the industry must now address. 7. Move to Service Models: The newest home security technologies are strongly impacting installing companies. Systems integrators must find ways to focus on services customers want and need and move to managed service models to make up revenues. 8. Security Integrated in Smart Environments: As everything becomes connected, smart environments will begin to proliferate. Buildings and cities are becoming more conscious, with connected systems now able to automatically respond to and even anticipate the needs of facility users and citizens. We must continue to find ways to make these environments smarter and safer. 9. Identity of the Future: With facial and voice recognition and biometrics growing in popularity and appeal, how will we enter buildings and access networks tomorrow? The industry will anticipate and adapt to constant technological change in identity and visitor management. 10. Impact of Consumer Electronics Companies: The influx of consumer electronics companies and DIY systems means changing rules and players in the security industry. This disruption presents both challenges and opportunities for security companies.
2018 was a good year for integrators and manufacturers across the board. The economy has been strong which manifested itself in many ways but in particular construction was booming. This was very good for the security industry, especially those integrators and manufacturers who provide services and products in the commercial space. Two of the most unexpected things that impacted the market, and will continue to impact it into 2019, are the trade war and the rapid rise of interest rates. I have been monitoring both very closely and didn’t expect the trade ‘skirmish’ to escalate into the trade war it has become. Similarly, interest rates have started to rise which was a bit of a surprise and one that will definitely impact the nation’s economy and by extension our market. Upcoming cloud-based trends Cyber has definitely taken a strong foothold in the industry and with the continued expansion of cloud-based services I see three main trends coming in 2019. The first is the rise of cloud-based products and service offerings that security integrators will have access to. While we have had a few key players already offering cloud-based solutions for a couple of years on the video side in particular, I see this really picking up steam across all other security and life safety solutions. This really leads into the second trend which is integrators adjusting their business models to leverage these cloud-based solutions into recurring revenue models as managed security service providers (MSSP). The ability for integrators to develop their own managed service portfolio will be key; PSA is already working with several partners to help bring a portfolio offering to our membership which is really exciting. I anticipate that we will see about 10% of security integrators take hold of this new model in 2019 and then expect that number to increase by around 10% each year until the majority of the security business is cloud-based and integrators accept the new model of being an MSSP. Finally, of course is cybersecurity. Cyber has definitely taken a strong foothold in the industry and with the continued expansion of these cloud-based services, it will be more important than ever to integrators, manufacturers and end users alike. MSSP portfolio offering The more progressive security professionals will see cyber as an opportunity, a part of the MSSP portfolio offering, rather than just a threat that we have been talking about for going on five years. The winners in this market will be the integrators and manufacturers who can adapt to all these changes, leverage new technologies we are seeing with AI and cloud-based solutions, and those who stick to commodity-based solutions will be left behind. There are some remarkable things happening with AI technology, analytics, biometrics PSA’s growth has been remarkable. We have exceeded our own growth plans year over year and have also exceed the market projected growth marks as well. We continue to add more offerings to our membership to help them stay ahead of the curve, which in turn helps us to do the same. Right now, we are investing in programs that provide data to our integrators to help inform their business decisions. Data is key for any business and PSA has spent a lot of time working with developers and our integrators to understand what the most meaningful data is they need and how we can best deliver that to them by way of dashboards and reporting tools. Future technology advancements The biggest challenge we face is really tied to the higher interest rates that we have seen so far this year and what lies ahead. We help future fund projects for our integrators so when we see higher interest rates, we must closely monitor that and make business adjustments along the way as well to flex along with those rate hikes. I have been in this industry a long time so clearly my enthusiasm for what the industry is doing doesn’t fade. But what makes it really exciting right now is really related to technology advances. There are some remarkable things happening with AI technology, analytics, biometrics – you name it. It is a very tech heavy industry that people can feel good about being a part of and is an industry that will continue to grow so the opportunities are endless.
Open Options, based in Addison, Texas, provides a truly open access control architecture that will strengthen the ACRE portfolio and increase the breadth of solutions offered by the global provider of security systems. The acquisition of Open Options is also an opportunity for ACRE to focus on growth opportunities in North America and “balance the scales a bit,” says Joe Grillo, CEO of ACRE, which significantly grew its reach in Europe, the Middle East and Africa with the acquisition of Siemens Security Products in 2015. “Open Options is also a company that's growing, is profitable and fits seamlessly into our vision for the access control space in which we operate,” says Grillo. Independent operations The strength of Open Options in the Southwest provides significant additional coverage for ACRE in that region of the United States The Open Options brand will continue to operate independently under the ACRE umbrella. Open Options CEO and Founder Steve Fisher will continue in his role as leader of the company, says Grillo. “There is a strong and competent management team in place that will continue to provide leadership going forward.” Open Options’ open-architecture access control solutions will add value to the solutions ACRE already offers under the Vanderbilt brand. In a market that has traditionally been proprietary, the open-platform solution offered by Open Options helps deliver more opportunity to offer customers a full-scale solution based on their needs, says Grillo. In addition, due to its origin as a Texas-based company, the strength of Open Options in the Southwest provides significant additional coverage for ACRE in that region of the United States. Technical and financial resources On the other hand, ACRE provides a greater level of technical and financial resources that Open Options can utilise to help them grow even faster. These resources were not as available to the company if it remained independent, Grillo notes. ACRE’s divestiture of Mercury Security in 2017 facilitated this investment. As discussions began earlier this year, ACRE realised the potential of adding to its access control portfolio in the North American market, says Grillo. Open Options and Mercury have been "partners" for 20 years; Mercury provides hardware panels for Open Options systems. Each company will manage and make decisions about their reseller channels independently “The Mercury brand continues to be a strong one, so we're interested in continuing to nurture that relationship, and in fact we have become a larger and stronger partner to Mercury as ACRE,” says Grillo. “After owning Mercury for a number of years, we had the understanding of the company, the product portfolio and the partner relationships that defined it, so we were confident that the deal would be a positive one for the ACRE brand.” Meeting customer needs “Open Options and Vanderbilt share some customers already and we can leverage that by gaining more share of their business while providing them with a portfolio that will meet a broader set of customer needs,” says Grillo. “Where possible, we can look for synergies in channel partners that are not currently shared to provide access to both brands. This will be a benefit to Open Options, Vanderbilt and our customer base. However, importantly, each company will manage and make decisions about their reseller channels independently.” Are there more acquisitions on the horizon for ACRE? “We're always looking for opportunities that fit into the nature of our business,” says Grillo. “Companies that have growth potential and share similar go-to-market strategies and visions for the future are of particular interest to ACRE. "We're still operating in a highly fragmented market, so we're going to see continued consolidation in both access control and beyond, which means ACRE will be looking for the right opportunities to follow along that path.”
GSX 2018 is both a new event for the security industry and the continuation of a 63-year tradition. Global Security Exchange (GSX) is the new branding for ASIS International’s annual seminar and exhibits, which have been held since 1955. In recent years, the ASIS event has joined forces with other organisations to expand its scope and to appeal to a broader audience. Partners include ISSA (Information Systems Security Association) and Infragard, a public-private partnership between U.S. businesses and the Federal Bureau of Investigation (FBI). The expansion is continuing this year with the addition of 30 supporting organisations representing industry verticals and reflecting ASIS’s intent to unite the full spectrum of security. Improving the state of cyber security Held September 23-27 at the Las Vegas convention Center, GSX 2018 seeks to attract more than 20,000 operational and cyber security professionals and 550 exhibitors. The Cyber Security Summit will co-locate with GSX, offering cyber security programming at a time when it is needed the most Other elements will further expand the 2018 event’s scope. The Cyber Security Summit will co-locate with GSX, offering cyber security programming at a time when it is needed the most. Top government, industry and academic thought leaders will engage in a dialogue to improve the state of cyber security. The 2018 Security Cares Program will address school violence prevention and response in a free education program. Topics will include pre-violence indicators, target hardening, and best practices to involve the entire community of school administrators, law enforcement, security professionals and mental health providers. Experts to deliver keynote speeches Keynote speakers including CNN host Fareed Zakaria will bestow celebrity appeal. Air Force Major General Bradley D. Spacy will share details about the new AFWERX innovation and tech hub in Las Vegas and how the U.S. Air Force is collaborating with the private sector to bring new security product ideas to market. Spacy’s keynote on Sept. 26 will kick off Military and Law Enforcement Appreciation Day. Also, K.T. McFarland, former Trump Administration Deputy National Security Advisor, will share an insider’s perspective on critical foreign policy and defence industries. Attendees to ASIS International’s annual gathering typically list networking and education as big benefits of the event. Historically, the trade show aspect has existed separately from the educational program, and foot traffic to the exhibits has sometimes suffered from the competition. Beginning last year, and continuing in 2018, ASIS International has pursued innovative approaches to integrate the trade show more closely into the overall attendee experience. “The integration of programming and exhibits is truly seamless,” says one observer of the new approach. Held Sept. 23-27 at the Las Vegas convention Center, GSX 2018 seeks to attract more than 20,000 operational and cyber security professionals and 550 exhibitors X Learning Theatres GSX has sought to transform the exhibit hall into a ‘learning lab environment’ that features thousands of security products, technologies and service solutions (provided by the exhibitors), in addition to ‘immersive learning opportunities to connect the current and emerging threat landscape with solutions available in the marketplace’. There are several ‘X Learning Theatres’, including one (‘X-Stage’) focussed on leading-edge technologies such as blockchain, cryptocurrencies, AI, drones, and robotics. There is also an ‘Xcelerated Exchange Stage’ to facilitate discussions among security practitioners and solution providers. The ‘Xperience Stage’ showcases case studies and best practices. Also attracting more attendees to the Exhibit Hall will be ‘Career HQ’, a free career fair and enhanced career centre. ‘D3 Xperience’ (Drones, Droids Defence) will focus on unmanned systems with education and demos. The ‘Innovative Product Awards (IPAs) Showcase’ will highlight winners of an awards program. Focussing on security practices GSX is not as much about sales leads as about making connections and contributing to a larger conversation about how to protect people, facilities and assets ASIS International (now GSX 2018) is often compared to ISC West, the U.S. industry’s largest show held in Las Vegas in the spring. GSX 2018 this year may face even more scrutiny based on the changes, rebranding, and location (also in Las Vegas). However, GSX is a completely different show than ISC West, which focuses on the business of security. In contrast, GSX is much more about the practice of security than business. The international network of ASIS International members attend the yearly conference to make new connections, to learn and to benefit from the experiences of other security professionals around the world. The successful trade show exhibitors are the ones that approach the show with that understanding. GSX is not as much about sales leads as about making connections and contributing to a larger conversation about how to protect people, facilities and assets. ASIS International deserves credit for their efforts to integrate the trade show element into the larger goal of the event. Hopefully their new approach will enhance the overall experience for both attendees and exhibitors – and help to make the world a safer place as a consequence.
When an active assailant strikes, it’s over fast, and most of the damage happens before help arrives. Responding appropriately can save lives, and it takes training and practice to know what to do as a tragedy unfolds: Where can I hide? Can I get out? Where do I run? If you hear shots or see someone with a knife, your training empowers the best response, and thorough and repetitive training avoids being paralysed by panic. Standards on workplace violence ASIS International is a member of ANSI and an accredited standards developer ASIS International has been working for more than a year on a document to enable security professionals to develop an effective approach for prevention, intervention, response and recovery to an active assailant, whether he or she is acting alone or as part of a group. The Active Assailant Supplement is an annex to the ANSI Standard on Workplace Violence and Intervention; it is being developed as part of the current revision to the standard. ASIS International is a member of ANSI (American National Standards Institute) and an accredited standards developer. Security practitioners use the ANSI standard to develop their own processes, procedures and documentation related to workplace violence. The ANSI standard on workplace violence was created 10 years ago and already has been revised once. In that time, the standard has been quoted extensively and adopted and utilised by many corporations and security practitioners. Leading creation of the Active Assailant Supplement is Michael Crane, Security Consultant and Attorney at Securisks, and chair of the ASIS International Active Assailant Working Group. There are 17 individuals on the drafting committee on active assailants, each with their own specific areas of expertise, from big corporations, to psychologists, to the government. The committee will create a draft, which will be submitted to the technical committee (150 or so people) for review and comment. The ANSI standard on workplace violence has been quoted extensively and adopted and utilised by many corporations and security practitioners Active Assailant Supplement elements Prevention - A key to preventing active assailant incidents is awareness, such as identifying behaviours that suggest a potential for violence. In addition to recognising troubled behaviors, companies should have policies and procedures in place to report concerns to supervisors, and then policies to follow up. Intervention - Training equips companies to react effectively in the case of an active assailant attack. Repetition and practice ensure an appropriate reaction, and inform decisions about where to hide, the nearest exits, etc. Employees might hide in a washroom or a conference room that locks, or they might use furniture to block the door. Response - It also takes training for employees to understand what happens when first responders arrive. Private security and employees have specific roles when first responders show up. Recovery - After the incident, other issues include clean-up, providing a gathering place for employees and family members, and counselling. Addressing school violence The workplace violence prevention plans in the Federal government are right in sync with private industry"Crane was an assistant state’s attorney in Chicago before going into private practice. He has also served as general counsel and vice president for security companies and combines law and security expertise to protect companies from liability. Crane has written and provided training on the topic of workplace violence prevention for many years for ASIS International and was among the first members of the Standards and Guidelines Commission in 2000. Although school violence is not addressed specifically in the Active Assailant Supplement, the protocols covered in the document apply to schools as well as other sites such as governments. “The workplace violence prevention plans in the Federal government are right in sync with private industry,” says Crane. “They are almost identical.” Workplace violence at GSX 2018 Workplace violence, including active assailants, will be among the issues addressed at the upcoming GSX 2018 in Las Vegas. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. There will be sessions addressing workplace violence and interest group discussions on a range of topics.
The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for students. Access management system The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff" In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Adaptable access solutions A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio® wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost-effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Improved student experience The Gallagher Command Centre integration allows for the access key and student ID to be combined in to one card, offering a number of benefits to both students and staff. The student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted" Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Monitoring access cards The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” Replacing keys with a combined access and student ID card has reduced our operational costs" Creating business value University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Enduring partnerships “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved, and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.” “The University has worked with 2020 Vision Systems for some time on CCTV and access control systems, so when they won the tender to provide and install the Gallagher and Aperio® systems we had every confidence that they would be able to deliver. The completion of our new state of the art Chamberlain development was extremely close to the date of the first student occupation and so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.”
Texas A&M University-San Antonio (A&M-SA) has become the first university in the world to deploy an Indoor Positioning Solution across its entire campus for the purpose of providing the safest possible environment. The SafeZone indoor positioning solution, provided by CriticalArc, provides the campus police with an unprecedented three-dimensional view of multi-story buildings. For example, instead of receiving an alert about ‘an incident somewhere in the student union building’, they get pinpoint specifics, such as ‘it’s on the fourth floor, west wing, outside room 410’. "With indoor positioning and SafeZone, we're able to provide a faster response time, whether it's a medical emergency or an active shooter,” says Roger Stearns, A&M-SA’s assistant chief of Police, featured in this video. The entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance" Safer environment for students The university’s Chief of Police Ron Davidson wanted to innovate with this full-coverage system because the campus was expanding, including a newly completed residence hall, which meant having students around the clock for the first time in A&M-SA’s history. He was committed to ensuring a safer environment for students, staff and visitors. In addition, Chief Davidson was in search of a common operating view that would provide the Emergency Operations Center and all officers on patrol a real-time location of all available officers and volunteers, as well as showing the location of all incidents ̶ essential for coordinating first responders and the Campus Community Emergency Response Team (CCERT). Heat mapping and incident playback “SafeZone is essential technology to position your organisation on the cutting edge of campus law enforcement. The real-time common operating view both enhances officer safety and acts a force multiplier. Plus, the entire police department benefits from advanced features such as heat mapping and incident playback to optimise performance,” Davidson said. Texas A&M-San Antonio has adopted the indoor positioning solution as a standard and will deploy it in all future buildings on campus. The solution is fully supported by the University’s Information Technology department and has been assessed for additional applications to enhance the student experience including wayfinding and research by academics in the newly completed Science and Technology building. Easy to maintain wireless installation The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain"SafeZone was easy to deliver with no disruption to the campus. It was deployed in a matter of weeks during the summer break. “The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain,” added Stearns. Organisations can install wireless, wearable duress alarms able to pinpoint anyone anywhere on campus as an alternative to fixed, expensive, wired panic alarms. Among other capabilities, SafeZone allows users to get the most rapid help simply by activating an alert, using an app or a wearable duress alarm. As soon as the alert is triggered, the location and details of the user are streamed to the monitoring team, allowing officers to coordinate a smarter, more targeted response. By enabling responders to visualise the precise location of an incident, anywhere on campus, SafeZone is much more powerful than traditional, fixed panic alarms and blue light telephones, which are more expensive to install and less accurate in operation. SafeZone public safety solution Glenn Farrant, Chief Executive Officer, CriticalArc, notes; “I’m delighted by the close partnership between A&M-SA and CriticalArc resulting in this ground-breaking implementation of the SafeZone public safety solution. Chief Davidson and his team are at the forefront of using this technology and we are pleased to be helping them improve the quality of life, and the learning experience, for everyone on their campus.” The SafeZone indoor positioning solution is commercially available worldwide for a range of university, hospital, enterprise and finance applications and is being deployed in more than 80 countries worldwide.
Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access control devices to become an integral part of a security system for assets and people with the highest level of protection. They sought locks to offer a durable, secure and flexible alternative to standard mechanical security. They found an easy, electronic way to administer a powerful, user-friendly system based on battery-powered physical keys and secure, advanced microelectronics. Flexible high-security locking Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissionsCreval chose eCLIQ key-based wireless access control for its banking premises. Bank doors across the Lombardy region are guarded by more than 30 durable eCLIQ cylinders, putting Creval managers in complete control of entrance security. eCLIQ is a scalable electronic extension of the CLIQ access control system deployed in critical infrastructure sites across Europe. Cylinders are fully electronic, protected against manipulation and with 128-bit AES encryption built into both lock and key microelectronics. Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissions. Time-limited access rights Creval’s security manager is now able to grant access based on scheduled times and specific doors, and right down to the level of the individual site user. It is also straightforward to set time-limited access rights for a user key, increasing security if a key is lost. Audit trails and event logs are collected to the same, fine-grained degree. Key management is easy with software operated from a local PC or securely on the web via a standard browser. In the unlikely event a key is misplaced, Creval administrators simply delete its validity from the system. “We are satisfied with the results of the new access control system,” says Claudio Brisia, Logical Security Manager at Creval headquarters in Sondrio.
Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and streamlining operational processes. The new partnership between Wilson James and SmartTask will replace an incumbent supplier agreement that no longer met the business and operational requirements of the security, construction logistics and business services provider. Identify potential benefits In particular, the retender process for the security contract with National Museums required a single provider of a highly-configurable mobile patrol and electronic smart form solution. An initial trial at the Natural History Museum focused on use of electronic forms via SmartTask-enabled smartphones to reduce administration and increase productivity of operational staff. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms It was designed to identify potential benefits based on the precise requirements of the customer as well as create a suite of seven SmartForms and reports that could deliver standardised data capture and analysis. This included confiscated items and vehicle check SmartForms, scenario testing and incident reporting. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms. Required monthly reports Confiscated items, following bag searches carried out at point of entry, historically required between 10-15 minutes to complete and during that time the security officer was away from the floor resulting in lost productivity. Following the adoption of SmartTask, reports can now be created automatically using highly-accurate data, while paper usage and printing requirements have been dramatically reduced. The time savings achieved at the Natural History Museum by the Wilson James team have led to higher productivity, greater capacity to carry out bag searches and increased visibility of security staff. Management time saving have also been realised in production of required monthly reports, as well as administration savings of 12-hours per week for the Security Duty Managers. Ease of deployment Don McCann, Technology Systems Consultant at Wilson James commented: “SmartTask provided significant support throughout the contract bid and contributed to the successful re-signing for a further five years.” SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system" “The solution is now fully operational at five locations – Natural History Museum, National Science & Media Museum, National Railway Museum, Science & Industry Museum and a Wandsworth storage site – with the Science Museum and V&A to follow shortly. SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system, ease of deployment and its suitability for the security sector.” Enhance customer satisfaction Paul Ridden, CEO of SmartTask said: “This latest agreement demonstrates our ability to work closely with our customers to develop advanced workforce management solutions that support business development, customer retention and quality service delivery. We are now partner of choice for a growing number of security organisations based on our proven track record helping to tackle some of the most common and difficult operational challenges they face.” SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
Located in the middle of the deep forests of Småland in the south of Sweden, the Strandudden Gated Community has been designed to provide a safe environment for homeowners who wish to enjoy a high quality of life. The first phase of the development has seen the construction of 18 apartments which have stunning lake views. The materials and features of each apartment have been carefully selected to ensure sustainable energy consumption. When the development is completed, over 100 Wisenet cameras manufactured by Hanwha Techwin, will enable security personnel to closely monitor the movements of people and vehicles as they enter and move around the public areas of the gated community. Ensure strict compliance Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications" 6 Wisenet cameras were initially installed during the construction of the apartments. These have been used to ensure strict compliance with the site’s healthy & safety regulations and to keep a close eye on valuable plant and machinery. “We evaluated products from a number of different manufacturers, but the superb quality of the images captured by the Wisenet cameras made it a very easy decision for us to recommend that they should be deployed throughout the Community,” said Henrik Carlsson, CCTV Product Manager for Elajo, one of Sweden’s electrical, mechanical, engineering and energy installation companies who were awarded the contract to manage the project. “Equally important, the massive processing power of the chipsets of the open platform cameras means that our client is able to run specialist applications, such as licence plate recognition (ANPR), in order to control vehicle access to the Community.” High quality images The Hanwha Techwin Europe pre-sales and technical teams have worked closely with Elajo to ensure the best camera types have been specified for each of the carefully chosen camera locations. 6 different Wisenet models have been selected to ensure high quality images can be captured day or night and that there are no blind spots. Among these is the Wisenet IP network PNP-9200RH 4K PTZ dome which has built-in IR illumination. The PNP-9200RH, which is IP66 and IK10 rated for vandal-resistance and outdoor use in the harshest environments, utilises Progressive Scan technology to provide sharp edges on moving subjects and vehicles. The PNP-9200RHs which have been installed at the entrance to the Community are equipped with the Wisenet Group ANPR solution which provides the opportunity to automatically control the movement of white listed cars through barriers via camera relay outputs. Drag and drop tool Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS) Developed by Hanwha Techwin in partnership with analytics experts, FF Group, the solution uses camera-to-camera IP communication technology to enable up to 4 Wisenet Group ANPR cameras to work together, with data from each simultaneously transmitted to a single web based display. Images from all 100 cameras will be displayed in the Community’s control room via Wisenet WAVE video management software (VMS). An intuitive ‘drag & drop’ tool makes it extremely easy for operators to set up a display of live and recorded images on a single screen or video wall, with customisable layouts and sizes. Other key features include a virtual PTZ which, with just simple clicks of a mouse, enables operators to zoom in to see close up detail of any suspicious activity, whilst motion detection and video analytics support can be configured to generate alerts when user defined incidents occur. Auto-discover feature “Wisenet WAVE has proved to be extremely easy to use and it is a significant bonus that, with minimal training, operators are able to take maximum advantage of its wide range of innovative features,” said Henrik Carlsson. “It has also helped reduce installation costs as it has an auto-discover feature which means connected cameras can be addressed and set up within just minutes.” In addition to the images being displayed in the Community’s control room, should an incident occur that needs a rapid response, security personnel on patrol will be able to remotely view any activity via a smartphone or tablet with the help of the secure Wisenet Mobile App. PNP-9200RH: Wisenet P 4K PTZ IR dome camera PNM-9020V: Wisenet P 7.3 megapixel multi-sensor 180˚ Panoramic camera PNV-9080R: Wisenet P 4K Vandal-Resistant IR dome camera PNO-9080R: Wisenet P 4K IR Bullet Camera QND-7080R: Wisenet Q 4 megapixel IR dome camera XNO-6120R/FNP: Wisenet X ANPR camera
Denmark’s Evotec chose Idesco readers to complete their cargo securing system they had designed for transport companies’ vehicles. Evotec’s system does more than merely preventing cargo theft. Drivers also feel more secure when delivering because hijack risks are also reduced. This is because cargo is robustly secured when drivers leave vehicles behind. Idesco 8 CD 2.0 DESFire readers Evotec selected Idesco 8 CD 2.0 DESFire readers for deployment on delivery vehicles Danish cargo companies had been struggling with regular delivery cargo thefts. Drivers did not feel secure when delivering and financial losses were growing. Evotec decided to develop a novel vehicle security solution for cargo companies. As part of their solution, Evotec selected Idesco 8 CD 2.0 DESFire readers for deployment on delivery vehicles. Idesco readers have since been installed on several hundred Danish cargo trucks and vans. Early in their design process, Evotec had seen a clear need to strictly limit access to vehicle’s cargo space to authenticated personnel only. They had known RFID technology could provide accurate, secure user identification and authentication. They learned that Idesco’s MIFARE DESFire readers, paired with 128-bit AES-encrypted DESFire transponders, would easily repel transponder hacking or cloning. Best of all, they learned Idesco designed many of its readers for installing outdoors, reliably resisting impacts, moisture, dirt and temperature extremes. Security Key Management service Idesco’s Security Key Management service saved Evotec extensive time and resources"Bo Schønning, Evotec Aps CEO, described the subsequent cooperation of Idesco with his company, “We got great assistance in choosing the correct solution for our system”. In addition to coded readers, Evotec ApS also subscribed to Idesco’s convenient Security Key Management Service for ensure compatibility with every vehicle’s readers. Since DESFire demands readers and transponders be encoded with matching security keys, Idesco’s Security Key Management service saved Evotec extensive time and resources, freeing them to focus exclusively on installations for their customers’ vehicles without worrying about managing DESFire keys themselves. “We feel safe when Idesco handles this data for our customers”, says Bo Schønning. The cargo drivers of Evotec’s customers are assigned vehicle specific transponders to carry, which open the cargo space when presented to the reader guarding it. For increased security, the driver cabin locks automatically when the cargo space unlocks. Additionally, cargo doors automatically lock when they close and will remain locked when the vehicle’s engine is running. The system works equally well in vehicles equipped with liftgates. Opening the vehicle’s driver cabin with the ignition key doesn’t affect its cargo space: it remains continuously locked. If needed, a vehicle’s cargo space could be opened remotely via fleet management software. If a transponder is stolen, a vehicle’s readers can be reprogrammed to not recognise the transponders. Fleet management and vehicle tracking Vehicles are also equipped with GPS transmitters that update fleet software with vehicle locations and routes Vehicles are also equipped with GPS transmitters that update fleet software with vehicle locations and routes. The fleet software’s online tracking and route reporting also provides cargo companies a powerful fuel control ability that can reduce fleet costs. “This system has significantly increased drivers’ security at work while reducing costs caused by theft”, notes Bo Schønning, CEO, Evotec ApS. “Fuel costs have also been reduced, as the cars aren’t left idling anymore. It is easier to control the fleet, and our customers can also follow the quality of deliveries with this system”, he continues.” RFID technology Founded in 1989, Idesco is an experienced company in the field of RFID technology. From the very beginning, Idesco was a pioneer in using RFID, deploying it for identification in industrial applications. Down through the years Idesco continued expanding its reputation as a pioneer provider by innovating numerous technological alternatives and multiple technologies for a variety of different application areas. Every day, Idesco devices collect data and enhance security for a variety of access control, vehicle identification, logistics and inventory control systems.