Body worn video cameras

Thermal imaging specialist Thermoteknix has been awarded a contract to supply the UK Ministry of Defence (MoD) with its ClipIR XD-E Thermal Clip-on systems (TCOS). The first phase of units, in excess of £3 million, will be delivered within the next 12 months under the TCOS program with options to procure additional units over the life of the contract. Provides situational awareness The ClipIR XD-E systems will deliver enhanced situational awareness and increased threat detection capabilities at low light or no light situations to dismounted British ground forces. Enhanced surveillance solution ClipIR XD-E provides a 40-degree field of view to detect targets at distances of up to 500m The miniature clip-on infrared thermal imager from Thermoteknix converts an existing monocular or binocular night vision device into an enhanced surveillance solution. The fused combination of thermal and night vision technologies provides superior tactical advantages compared to standard night vision or thermal imaging alone. ClipIR XD-E provides a 40-degree field of view to detect targets at distances of up to 500m allowing the user to view a target without being detected. Thermal imaging technology "We are delighted that our state-of-the-art thermal imaging technology will play a crucial role in equipping British forces in the most challenging of environments.” “We look forward to working with the MoD to deliver world-leading battlefield technology to British troops, designed, engineered, and manufactured here in the UK," explains Thermoteknix Managing Director, Dr. Richard Salisbury. MoD contract "Our success will translate into the creation of more UK jobs and provide a boost to the local economy, while also driving British exports to worldwide markets. We are delighted to have been awarded a contract with the MoD during a challenging year for British business suffering from the effects of COVID."

Axis invites customers to join the virtual booth in the Genetec Connect’DX Partner Pavilion from April 20-22, 2020. At this online trade show, one can listen to numerous keynote speeches, including “Evolution of Security IOT” held by Dr. Martin Gren and Fredrick Nilsson. At the virtual booth, you will be able to engage with the on-demand product videos, educational content and chat live with Axis technology experts. The keynote speech, being held by two of Axis senior leadership. Dr, Martin Gren, Co-founder and Fredrik Nilsson, Vice President Americas. They will cover how they have been unifying security through the years with Genetec. And will highlight some of the very latest offerings and integrations to Genetec products. Visit the virtual booth to chat with Axis representatives as well as explore the following offerings: Axis Body Worn camera system and integration with Genetec Security Centre and Clearance Smart city and traffic joint solutions Joint cybersecurity integrations such as those for encryption and for Security Centre Firmware Vault, which handles secure camera firmware management QR code access management integrations of Axis devices via Genetec ClearID and Genetec Security Centre Access control integrations to Security Centre Synergis

Body worn camera provider Reveal is expecting a significant rise in new customers following the lockdown as non-essential retailers prepare for another surge in violent and abusive incidents. Growing fears around shopworkers' safety have led 69 retail leaders to petition the Prime Minister asking for it become a statutory offence to assault, threaten or abuse a shopworker in England or Wales, following the introduction of similar legislation in Scotland. High street brands The letter, signed by retail luminaries such as Primark, John Lewis and JD Sports, cites a worrying increase in violent in-store customer incidents. It references a 600% increase in incidents at one retailer due to the implementation of COVID restrictions, while almost 1,000 violent incidents were recorded in a single week at another retailer after face coverings were made compulsory. Reveal has seen an 80% increase in retail customers since the beginning of the pandemic More than £1 billion has been invested by the retail sector in new crime prevention measures such as body worn cameras in the last year. Reveal has seen an 80% increase in retail customers since the beginning of the pandemic. Boots is currently trialling its body worn cameras within several Birmingham branches, while JD Sports is among high street brands preparing to equip staff with Reveal’s technology when its shops reopen. Body worn camera JD Sports’ former profit protection manager Stephen Valentine said: “Retail workers have faced a growing tirade of abuse in recent years which has been fully intensified by the pandemic. Body worn cameras are going to be vital in protecting and reassuring staff as we come out of this lockdown.” “Simply the presence of a body worn camera can often be enough to deter abuse and deescalate what could otherwise be a very difficult situation. The trials JD Sports has run show that staff feel so much safer in dealing with potentially aggressive customers as a result of wearing a camera. There can be no greater return on investment than providing this level of protection.” Proactively putting measures Alasdair Field, CEO of Reveal, said: “Everyone should be able to go to work without the fear of being abused or assaulted, and ultimately it is every retail employer’s responsibility to protect their staff. We are working with dozens of leading employers that are committed to this cause and are proactively putting measures in place to prevent attacks on their teams.” Everyone should be able to go to work without the fear of being abused or assaulted" “What we’ve learnt from many years of working with the police, government and health sectors is that front-facing body worn cameras provide support, reassurance, and confidence to both staff and the public. They are proven to reduce complaints, increase safety and limit the use of force and these are essential elements in boosting the recovery of the UK’s high streets in the post-COVID world.” Expanding business further Reveal was founded in 2002 by former broadcast engineer Field and has risen to become a pioneer amongst police forces, prisons, and local governments worldwide. In recent years, the London-headquartered company has further cemented its reputation as the go-to supplier of body worn cameras and video systems across multiple sectors, following continued growth within health, education, and retail. Reveal, which currently operates a network of offices in the UK, Germany, USA and Hong Kong, is also set to expand further internationally throughout 2021.

Times are changing fast and so is the need for using and combining technologies in new ways. With the new edition of Milestone Marketplace, buyers will not only find the complementary hardware and software functionality, but they will also explore solution services when building best-of-breed video management solutions. COVID19 has forced businesses, cities, and entire countries to operate in new ways and increased the demand for new technologies and digital solutions. Adaptable video solutions Versatile use of video solutions that can be expanded with more functionalities help companies thrive when the world changes, whether the need is to ensure public safety, secure access to buildings, or check adherence to social distancing rules. Milestone Marketplace is empowering businesses to explore the unmatched possibilities of video solutions, relevant to companies looking for a new video solution and for existing users of Milestone XProtect looking to enhance the solution’s functionality. In addition to verified hardware and software, the new release of Milestone Marketplace also holds solution services with a total of more than 500 options to choose from. Digital platform The global digital platform includes powerful technologies, like artificial intelligence, augmented reality, video analytics, GIS and GPS along with combined solutions tailormade to meet several business challenges. The partners behind this are all part of the Milestone Community, ready to help businesses use video solutions to solve new challenges. Explore, connect and deploy Buyers can filter through a network of trusted Milestone integration partners to find the best fit Milestone Marketplace allows buyers access to a vast catalogue of Milestone Systems XProtect-compatible software, hardware and solution services, as well as recommendations and guidance on how to solve specific challenges. Moreover, buyers can filter through a network of trusted Milestone integration partners to find the best fit for their business across the globe. Customer cases, documentation, implementation guides and demos are just some of the elements made available by the partners using Milestone Marketplace to allow customers to explore solutions available to them. Onboarded integrators “Since we first introduced Milestone Marketplace in 2019, we’ve been working to extend the experience for both customers and partners when searching for and creating XProtect-compatible solutions.” “With this version we’ve onboarded integrators as a new partner type, improved the search functionality, and added use categories to name but a few, all with the aim to offer a future-proof platform open to integrating with innovation from around the world,” says Chief Sales & Marketing Officer Kenneth Hune Petersen, Milestone Systems.

Supermarket employees have been the hidden key workers of the past year, keeping shelves stocked and queues under control as panic buying gripped the nation. As a result of being expected to enforce face covering and social distancing regulations, they also been asked to act as de-facto security guards alongside their existing duties. This is problematic as many employees have never had to deal with this kind of responsibility before, let alone received any conflict de-escalation training. In order to maintain the safety and security of their staff retailers must take additional steps to uphold their duty of care, with the NPCC recently specifying that it is the responsibility of retailers ‘to manage entry to their stores and compliance with the law while customers are inside’. Supermarkets in particular need to be aware of this requirement, as the big four recently announced that their employees would now be challenging customers shopping in groups and those not wearing masks. Verbal abuse from the public Crime against retail employees has already been a major issue over the course of the pandemic, confirmed by research from the Union of Shop, Distributive and Allied Workers that found 90% of retail staff in the UK experienced verbal abuse last year. The Co-op has recently been vocal about the effects of the pandemic and lockdown-related frustrations on its employees.90% of retail staff in the UK experienced verbal abuse last year The supermarket reported a 140% increase in crime within its stores over the past year, with many of the 200,000 cases related to verbal and physical abuse experienced by employees. Jo Whitfield, Co-op Food chief executive, confirmed that the number of issues has already increased drastically as a result of staff enforcing COVID-secure guidelines. So, what steps must retailers take to ensure their duty of care remains intact as employees take on new enforcement responsibilities? Introducing real-time surveillance technology to support security guards and shop floor employees alike is vital. Bolstering front line defences Security guards posted at supermarket entrances are the first line of defence against shoppers determined to break the rules. However, they are now being pulled in multiple directions with queues to monitor and occupancy to manually keep track of, along with the usual security alarms to respond to. With one person usually posted at the entrance at any one time it’s simply impossible to have eyes everywhere, which is where automated video surveillance comes in. COVID-specific technologies, such as mask detection and occupancy management systems, are now the golden bullet to retail safety and security.Mask detection and occupancy management surveillance tools can automatically alert a shopper Mask detection and occupancy management surveillance tools can automatically alert a shopper whether or not they are allowed to enter the store on their approach to the door. The system surveys the person and a screen will automatically display different instructions depending on the situation: whether they must put a mask on before they enter, wait until capacity is low enough to enable social distancing or, if the previous criteria are fulfilled, that they are free to enter. COVID-secure safety This stand-off technology minimises the need for contact between security personnel and shoppers, allowing security guards to complete their usual duties, safe in the knowledge that the store is being managed in a COVID-secure way. With a hands-off approach enabled by surveillance technology, the potential for tense confrontation is greatly diminished as customers will usually comply to the reminder shown to them and put on a mask or wait without further prompting from staff. With security personnel able to better focus their attention on the stubborn rule-breakers,It is crucial that retailers choose a solution embedded in real-time connectivity this responsibility will no longer land with staff on the shop floor who are often ill-equipped to deal with this situation. It is crucial that retailers choose a solution embedded in real-time connectivity that will allow all store entrances to be screened simultaneously. Nobody can be in multiple places at once, but this connectivity allows alerts to be streamed instantly to any connected device that can be monitored by just one employee, meaning they can review the alerts that require their attention without needing to be physically present or re-tasked away from their day-to-day duties. Instant reassurance with body worn tech As a customer-facing role, there can be no guarantee that shop workers will never experience a potentially violent confrontation with a customer, which is where the presence of live streaming body worn cameras can help. While they may not always be trained to de-escalate a risky situation, being able to discreetly call for assistance can provide the reassurance employees need to feel safe and supported at all times. If an employee asks a customer to put a mask on while they’re in the store or step back from another shopper and the situation turns abusive – verbally or physically – a live streaming-enabled body worn camera can be triggered to stream a live audio and video feed back to a central control room manned by trained security personnel.A live streaming-enabled body worn camera can be triggered This real-time footage gives security staff exceptional situational awareness, allowing them to fully assess the situation and decide on the best course of action to support the employee in distress, whether that is going to the scene to diffuse the situation or contacting the police in more serious circumstances. Bolstering front line security This goes one step further than record-only body worn cameras, the capabilities of which these next generation devices match and exceed. Record-only cameras are well-suited to provide after-the-fact evidence if a customer interaction turns sour, but they do little to provide reassurance to out of depth employees in the moment. The duty of care grocery retailers must provide to their employees has never been more important, with staff taking on new mask and social distancing enforcement responsibilities and managing interactions with frustrated customers. Bolstering front line security and giving staff extra reassurances with the introduction of real-time video surveillance technology is a crucial step for retailers striving to keep employees and shoppers safe during these challenging times.

This year has been characterised by uncertainty and extraordinary strain, which has fallen heavily on all manner of key workers. Alongside our celebrated healthcare professionals, carers and the emergency services, those working in essential retail have proved themselves to be the backbone of our society during this challenging period. As people try to grasp onto normality and cope with the unexpected changes taking place in every aspect of their lives – including the way they are allowed to shop – it’s no surprise that tensions are now running higher than ever. Retail crime was already on the rise before the pandemic struck, with the British Retail Consortium finding that at least 424 violent or abusive incidents were reported every day last year. The Co-op recently reported its worst week in history in terms of abuse and antisocial behaviour, with 990 incidents of antisocial behaviour and verbal abuse suffered by staff between 20th and 26th July. 990 incidents of antisocial behaviour and verbal abuse suffered by staff between 20th and 26th July To manage the increased risks currently faced by retail employees, businesses must adopt new initiatives to safeguard their staff. Growing numbers of retailers including the Co-op and Asda have equipped their in-store and delivery staff with body worn cameras to enhance safety and provide them with peace of mind, as well as to discourage altercations from taking place at all. Traditional tech Body worn cameras are nothing new and have been used within the law enforcement industry for years. Traditional devices are record-only and can be used to record video evidence able to be drawn upon ‘after the fact’ should it be needed as an objective view of an event and who was involved. These devices can also be used to discourage violent or verbally abusive incidents from occurring in the first place. If a customer is approached by an employee, they are likely to think twice about retaliating if they know their interaction is being recorded. This stance is supported by research from the University of Cambridge that found the use of body worn cameras improves the behaviour of the wearer and those in its vicinity, as both are aware of the fact it can act as an objective ‘digital witness’ to the situation. However, record-only body worn cameras do leave much to be desired. In fact, the same University of Cambridge study found that, in the case of law enforcement, assaults against officers wearing these devices actually increased by 15%. This could be attributed to those being recorded being provoked by the presence of the camera or wanting to destroy any evidence it may hold.  Out with the old, in with the new Live-streaming enabled body worn cameras provide the benefits of record-only devices and more Fortunately, there is a better option. Live-streaming enabled body worn cameras provide the benefits of record-only devices and more. Live-streaming capabilities are able to take ‘after the fact’ evidence one step further and provide the wearer with ‘in the moment’ safety and reassurance. With these devices, if a retail employee is subject to a volatile situation with a customer, they can trigger live video to be streamed back to a central command and control room where security officers will be able to take the most appropriate course of action with heightened and real-time situational awareness. Having access to all of the information they could need instantly will enable security personnel to decide whether to attend the scene and diffuse the situation themselves or to take more drastic action if needed, before any harm has been caused. This capability is especially valuable for lone workers who don’t have access to instant support – such as delivery drivers, in-store or warehouse staff and distribution operators to name a few. The pandemic has also doubled the number of consumers who do their regular grocery shopping online, leading to potential supply and demand issues resulting in unhappy customers.  Live-streaming body worn cameras rely on uninterrupted mobile connectivity to excel, as they are not connected to any physical infrastructure. To minimise the risk of the live video stream buffering or freezing – a real possibility for delivery drivers who can be working anywhere in the country – retailers should look to deploy devices capable of streaming in real-time, with near zero latency footage, even when streaming over poor or constrained networks. To get the most out of their tech, retailers should also look to implement devices that can be multi-use and can be deployed as a body worn camera or a dashcam to record any incidents that may occur whilst driving.    Novel threats   This year brought about a new threat that retailers must protect their staff from While not to the same extent, retail workers have always been subject to a level of potential physical or verbal abuse. However, this year brought about a new threat that retailers must protect their staff from. The COVID-19 pandemic has been the cause of many of the new threats facing employees, but is also a threat in itself. To mitigate this, retailers should look to introduce remote elevated temperature detection cameras in their stores, which analyse body temperature and sound an alarm when somebody’s temperature exceeds a certain threshold – as this could indicate the presence of a potential fever. When deployed on the same cellular network as live-streaming enabled body cameras, these tools can be linked to a central command centre and the alarms viewed remotely from any connected device. This means a network of cameras can be monitored efficiently from a single platform. Ensuring the protection and security of retail workers has come to the fore this year. With the risk of infection in high-footfall locations, such as supermarkets, and the added pressure that comes with monitoring and enforcing safety guidelines, retail staff are having to cope with a plethora of new challenges. Retailers should adopt innovative technologies within their stores and delivery trucks, such as live-streaming enabled body cameras and remote elevated temperature screening solutions, to minimise the threat faced by their employees and provide them with instant support and reassurance should it be required.

With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behaviour is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimise, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalised enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.

Artificial intelligence (AI) is more than a buzzword. AI is increasingly becoming part of our everyday lives, and a vital tool in the physical security industry. In 2020, AI received more attention than ever, and expanded the ways it can contribute value to physical security systems. This article will revisit some of those development at year-end, including links back to the originally published content. In the security market today, AI is expanding the use cases, making technologies more powerful and saving money on manpower costs - and today represents just the beginning of what AI can do for the industry. What it will never do, however, is completely take the place of humans in operating security systems. There is a limit to how much we are willing to turn over to machines - even the smartest ones. Beyond video analytics "Apply AI to security and now you have an incredibly powerful tool that allows you to operate proactively rather than reactively," said Jody Ross of AMAG Technology, one of our Expert Roundtable Panelists. AI made its initial splash in the physical security market by transforming the effectiveness of video analytics AI made its initial splash in the physical security market by transforming the effectiveness of video analytics. However, now there are many other applications, too, as addressed by our Expert Panel Roundtable in another article. Artificial intelligence (AI) and machine learning provide useful tools to make sense of massive amounts of Internet of Things (IoT) data. By helping to automate low-level decision-making, the technologies can make security operators more efficient. Biometrics with access control Intelligent capabilities can expand integration options such as increasing the use of biometrics with access control. AI can also help to monitor mechanics and processes. Intelligent systems can help end users understand building occupancy and traffic patterns and even to help enforce physical distancing. These are just a few of the possible uses of the technologies - in the end, the sky is the limit. AI is undoubtedly one of the bigger disrupters in the physical security industry, and adoption is growing at a rapid rate. And it’s not just about video analytics. Rather, it is data AI, which is completely untapped by the security industry. Bottom line: AI can change up your security game by automatically deciphering information to predict the future using a wide range of sources and data that have been collected, whether past, present, and future. That’s right. You can look into the future. Smarter perimeter protection Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognise a plethora of different object types, can distinguish objects of interest, thus significantly decreasing the false-positive intrusion rate. The more advanced AI-based systems enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customisable in particular systems, which allows for a range of detection options. Smart security is advancing rapidly. As AI and 4K rise in adoption on smart video cameras, these higher video resolutions are driving the demand for more data to be stored on-camera. AI and smart video promise to extract greater insights from security video. Meeting urban needs Complex, extensive camera networks will already require a large amount of data storage, particularly if this is 24/7 monitoring from smart video-enabled devices. Newer edge computing will play an important role in capturing, collecting, and analysing data. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices and sensors. Video data is so rich nowadays, you can analyse it and deduce a lot of valuable information in real-time, instead of post-event. In smart cities applications, the challenge of identifying both physical and invisible threats to meet urban citizens’ needs will demand a security response that is proactive, adaptable and dynamic. Optimise security solutions As we look ahead to the future of public safety, it’s clear that new technologies, driven by artificial intelligence (AI), can dramatically improve the effectiveness of today’s physical security space. For smart cities, the use of innovative AI and machine learning technologies have already started to help optimise security solutions. In sports stadium applications, AI’s role in getting fans and spectators back after the COVID pandemic is huge, through capabilities such as social distance monitoring, crowd scanning/metrics, facial recognition, fever detection, track and trace and providing behavioural analytics. Technologies such as AI-powered collaboration platforms now work alongside National Leagues, Franchises and Governing Bodies to implement AI surveillance software into their CCTV/surveillance cameras. AI surveillance software In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI This is now creating a more collaborative effort from the operations team in stadiums, rather than purely security. AI surveillance software, when implemented into the surveillance cameras can be accessed by designated users on any device and on any browser platform. One of the biggest advantages of using AI technology is that it’s possible to integrate this intelligent software into building smarter, safer communities and cities. Essentially, this means developing a layered system that connects multiple sensors for the detection of visible and invisible threats. Integrated systems mean that threats can be detected and tracked, with onsite and law enforcement notified faster, and possibly before an assault begins to take place. In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI. Fighting illicit trade Using technology in this way means that thousands of people can be screened seamlessly and quickly, without invading their civil liberties or privacy. AI’s ability to detect visible or invisible threats or behavioural anomalies will prove enormously valuable to many sectors across our global economy. Revolutionary AI-driven technologies can help to fight illicit trade across markets. AI technologies in this specific application promise to help build safer and more secure communities in the future. AI can support the ongoing fight against illicit trade on a global scale in a tangible way. For financial transactions at risk of fraud and money laundering, for example, tracking has become an increasing headache if done manually. As a solution to this labour-intensive process, AI technology can be trained to follow all the compliance rules and process a large number of documents - often billions of pages of documents - in a short period of time.

Axis Communications has introduced a body-worn camera solution, which the company says represents a natural extension of their corporate vision, business strategy and core competence. The new body-worn cameras and other elements of the system will provide Axis new opportunities to grow by tapping into existing and new customers. The fast-growing body-worn camera market is an attractive one, and Axis sees opportunities to extend the use of body-worn cameras beyond the current core market of police and corrections officers. Private security applications for the technology include healthcare, education, banking, public venues, retail, logistics, transportation and places of worship. The new body-worn camera system was designed with Axis partners and ecosystem in mind, says Martin Gren, Founder and Director of New Projects at Axis. “We try to make it fit with existing customers.” Deploying and using the system The new body-worn camera system was designed with Axis partners and ecosystem in mind Gren says the system is easy to deploy and use. The Axis W100 camera provides 1080p images, wide dynamic range (WDR) and has dual microphones, operating 12 hours on a single charge. GPS/GNSS global satellite navigation provides location, and a six-axis gyroscope and accelerometer offer additional data beyond the video image. For example, sensors might be triggered in some situations to initiate recording.  One-bay (Axis W700) or eight-bay (Axis W701) docking stations enable high-speed supervised data offloading and battery charging, and a system controller (Axis W800) provides a central point for integration and management. Use of Zipstream compression technology saves on bandwidth and storage. Video cannot be accessed in the field, but only when a camera has been docked. There are many layers of security, and encryption protects all data used in the system from being accessed by outside agents. The USB interface cannot be connected to an ordinary computer but only to the docking station.     Open standards Open standards ensure easy integration with video management systems and/or evidence management systems, whether on-premises or in the cloud. At the time of release, the Axis body-worn camera system is already integrated with Milestone XProtect, Genetec Security Center, and Axis Camera Station VMSs. It is also integrated with the Genetec Clearance cloud-based evidence management system. An application programming interface (API) will facilitate additional integrations over time.  The body-worn cameras will be sold through the current Axis channels The body-worn cameras will be sold through the current Axis channels of distributors, systems integrators and resellers. The camera is part of the Axis “ecosystem,” which includes the company’s familiar network cameras as well as recent additions such as access control, network audio systems (including loud speakers), intercom door stations, a radar detector and other Internet of Things (IoT) devices. “The more things you integrate, the more value you add to customers,” said Gren. The new body-worn camera systems are core products for Axis; they are not made by another original equipment manufacturer (OEM) and merely sold under the Axis label. “When we decided to do body-worn cameras, OEMing was not an option,” said Gren. “Instead we took some experienced Axis engineers and a bunch of new ones to develop this product line to ensure the same Axis quality and compatibility.” Introducing the new product The body-worn camera system was unveiled remotely in a press conference webinar; the original plan was to introduce the new product at ISC West, which was cancelled to minimise spread of the novel coronavirus. In addition to announcing the new product, the Axis executives provided commentary and insight into the ongoing coronavirus crisis. “The security industry is a close-knit community that is connected in more ways than one,” said Fredrik Nilsson, Axis Vice President of the Americas. “We are all in this together. The industry has always exemplified resiliency, ingenuity and vision to address such challenges.” We are all in this together. The industry has always exemplified resiliency, ingenuity and vision" “There is some disruption in the Axis supply chain, but we have a broad partner-based supply chain when it comes to our sub-suppliers, our seven global CLCs (Configuration and Logistics Centers) and the distributors who keep inventory for integrators,” said Nilsson in the March 18th press call. “There is some stress on some components, but things are working relatively well under the circumstances. We are monitoring it on a day-to-day basis, but so far we have been able to hold things up very well.” Gren offered a comment on the possible use of thermal cameras (which Axis makes) to measure body temperature during the COVID-19 crisis: “When we designed our thermal cameras, that was a common question,” he said. “But in general, it is difficult to use a thermal camera to get an accurate reading. We have one model – the Q2901 – that is a temperature-accurate thermal camera, and if you look straight into the camera, it is accurate to around 1° F. However, there are more efficient ways to [measure temperature]. In general, it’s not a business application I would recommend.”

Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-centre when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecutions, they may look at newer HD or IP-based video systems.   Upgrading to a hybrid DVR system Applications include perimeter monitoring, public parking, city transportation, square/town safety To stretch a tight budget, a migration plan to an IP-based camera system could be phased in over time by centering the upgrade on a new hybrid DVR system. This way, both existing analogue and newer IP-based cameras can be hooked into the system. For example, Hikvision’s Smart City Solutions include systems for government services, transportation and traffic management, or any combinations of these. Applications include perimeter monitoring, public parking, city transportation, square/town safety and temporary surveillance. Data capture form to appear here! Heart of City strategy Dahua Technology, a video-centric smart IoT solution and service provider, has introduced its ‘Heart of City (HOC)’ strategy, which is in line with the top-level design experience from hundreds of city projects. The strategy is based on the maturity of five technologies – artificial intelligence (AI), big data, cloud computing, IoT and 5G. The combination will enable the evolution of smart city 3.0 and bring great changes to our life, according to Dahua. A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using Dahua's cameras, monitors and switching equipment A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity.   Future-proof radio network design Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Wearables are another new aspect of city surveillance system. For example, FLIR Systems, Inc. has announced FLIR TruWITNESS, a wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing organisations to reach a new level of situational awareness. TruWITNESS is worn on an individual’s body or mounted inside vehicles and is designed for any public safety organisation that requires on-scene, real-time mobile surveillance   TruWITNESS is designed for any public safety organisation that requires on-scene, real-time mobile surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command centre in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorised Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. TruWITNESS becomes a key component of FLIR Systems’ Video Management System, United VMS, which command centres use to manage video surveillance. United VMS combines video, audio, and other related data and makes it available for real-time situation management and forensic purposes. Video analytics for crowd monitoring Crowd monitoring video analytics solutions continuously monitor vast areas instantly alerting police of any overcrowding areas. Qognify’s crowd monitoring video analytics solution was successfully used during the Maratha Morcha in the city of Kolhapur, India, on October 15th, 2016. The system monitored approximately one million protestors through 165 cameras installed across city. Smart threshold alerts were streamed directly into the control room while the crowd was building up, so that action could be taken before the crowd density reached dangerous levels, alleviating crowd safety and stability. Crowd monitoring video analytics solutions monitor vast areas instantly alerting police of any overcrowding areas At the core of the solution is Situator, Qognify’s advanced PSIM/Situation Management solution, which manages a myriad of security systems and sensors, including Qognify’s video management solution, from a newly built state-of-the-art Command and Control Center. Security operators and officials have advanced situational awareness of what is happening in their city and where. Automated, pre-defined Standard Operating Procedures (SOPs) were designed, in the local language Marathi, for handling routine security incidents as well as disaster management, ensuring that the most effective response is initiated, and procedures are executed in a consistent manner. Maintaining law, order and safety Qognify also implemented its Safe City solution in Navi Mumbai, a planned township that was established to handle the population overflow from the overcrowded and ever-growing city of Mumbai, India. Together with CIDCO (City and Industrial Development Corporation, the agency established for managing the new city) and system integrator WIPRO, Qognify designed an integrated and holistic solution that helps Navi police to maintain law, order and safety.  Qognify’s Video Management Solution controls hundreds of surveillance cameras As a planned township, Navi Mumbai officials have the benefit of operating in a modern environment, allowing them to maximise Qognify’s Safe City solution. The Qognify Situator is an advanced Situation Management platform, and Qognify’s Video Management Solution controls the hundreds of surveillance cameras throughout the city. Role of standards in smart cities “Standards can assist in successfully deploying a comprehensive [safe cities] system with multiple technologies into a single, cohesive entity,” said Per Björkdahl, Chair of the ONVIF Steering Committee. “With the ability to integrate various sensors and data from many different devices synthesised through one interface, government officials and law enforcement are afforded a more complete picture of their city’s security.” Deployment of facial recognition technology Live video streaming within the smart and safe city’s infrastructure means video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. Facial recognition technology can be added on to any video surveillance camera that is recording at a high quality This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control centre and matching faces against any watch lists that the control centre owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city centre where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police. Read parts one and three of our Smart Cities miniseries.

Digital Barriers, a globally renowned provider of edge-intelligent surveillance and security technologies, reveals its collaboration with the Future Farms Cymru project, run by North Wales Police. Real-time surveillance solutions Digital Barriers has equipped a farm in North Wales with its real-time surveillance solutions, to demonstrate the role that sophisticated technologies can play in cutting the cost of rural crime, estimated by the National Farmers Union to have reached 54 million pounds in 2019. Rural areas and farmland can be inherently difficult environments to secure. However, Digital Barriers’ scalable and flexible solutions are designed to work in demanding conditions, such as remote and vulnerable locations. AI-based edge analytics Digital Barriers’ video streaming capability and AI-based edge analytics can provide reliable and secure monitoring Proven and trusted within the military and defence domain, Digital Barriers’ state-of-the-art video streaming capability and AI-based edge analytics can provide reliable and secure monitoring, thereby protecting people, places and assets. The first technology being showcased as part of Future Farms Cymru project is a live streaming body worn camera for the enhanced protection of lone workers. If an incident occurs, the wearer can press the urgent assistance button, which transmits video and a live GPS location back to a designated monitoring centre, providing immediate response. EdgeVis Shield The second is EdgeVis Shield, a combination of easy-to-deploy ground sensors that can be used to secure vast perimeters, including farmland containing high value assets. The autonomous system automatically detects when irregular behaviour occurs around a perimeter, sending alerts and live video, if a trespasser or vehicle approaches. PC Dewi Evans of the North Wales Police Rural Crime Team commented on the announcement, “In recent years, we are increasingly seeing rural communities and businesses being targeted by criminals. Therefore, it is vital that rural businesses employ the right security methods to protect their assets. Criminals need to know that the farm they’re targeting could be equipped with this cutting-edge technology and they will be almost certainly caught.” Countering rise in rural crime Neil Hendry, Vice President EMEA at Digital Barriers, said, “I am happy that our technology is being used on the front line in the fight against rural crime. The COVID-19 pandemic has adversely affected businesses of all shapes and sizes, with farmers struggling to protect themselves against criminal activity.” Neil Hendry adds, “Future Farms Cymru is an important initiative, and we are delighted to be able help shape and support the future food and farming policy, with our robust video surveillance technology.”

Co-op, a large consumer co-operative in the UK and one of the largest retailers in the country, is rolling out an integrated body-worn video solution from Motorola Solutions to front-line colleagues, with a focus on further increasing safety in-store against a background of rising retail crime in the industry. The Co-op has seen in-store crime increase by more than 140% year-on-year, despite communities recognising the critical role played by retail workers in society - true frontline workers in the days of a global pandemic. The number of violent incidents also hit record levels with 1,350 attacks having been experienced by Co-op shop workers in the first six months of 2020. Keeping colleagues safe The retailer warns of a crime and violence epidemic and its targeted deployment of a body-worn video solution forms part of an ongoing commitment to invest a further £70M over the next three years in innovative technology to keep colleagues safe. Co-op will equip front-line staff with more than 1,000 Motorola Solutions VT100 body-worn cameras in around 250 stores initially, with the ability to stream video in real-time to the Security Operations Centre of Co-op security partner, Mitie. The footage is used to identify criminals and provide evidence to secure prosecution. The VT100 body-worn camera from Motorola Solutions can be worn in standby mode for up to six months, preserving battery for instances when Co-op store colleagues feel threatened by aggressive or violent behaviour. The cameras are operated by a simple one-push activation, instantly recording footage to the camera itself, and streaming live video to the security operations centre, allowing for a quick response from security personnel or police. Cloud-based software The cameras are supported by cloud-hosted VideoManager software The cameras are supported by cloud-hosted VideoManager software, which enables secure and efficient camera allocation, user administration and incident management. With security features such as comprehensive audit-trails, encryption, configurable retention policies and RFID camera allocation, this integrated solution ensures footage and incidents are dealt with efficiently and securely. As part of its Safer Colleagues, Safer Communities campaign, Co-op is also building awareness and support for MP Alex Norris’ “Assault on Shop Workers Bill” which has now seen its second reading in Parliament postponed until September. The Bill states that because shop workers have responsibilities to uphold the law on age-restricted products they should be afforded greater protection in carrying out those public duties. Retail crime A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack In its 2020 Crime Report, the Association of Convenience Stores (ACS) found that a quarter of violent incidents resulted in injury, with a weapon used in almost 20% of occurrences. A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack or threaten shop workers. In 2019, Co-op funded research into retail crime, with the hard-hitting findings reporting that shop workers were showing signs of Post-Traumatic Stress Disorder (PTSD). Co-op has committed a further £70M over the next three years in innovative technology to keep colleagues safer, it has introduced SmartWater Fog Cannons, the latest remote monitored iCCTV, body cameras and, communication headsets for all frontline colleagues. Protection for shop workers Cheryl Houghton, Co-op Retail Security Manager, said, “Shop workers play an essential role serving communities, yet they have to contend with unprecedented levels of violence and abuse on a daily basis. As a community retailer we see the impact of social issues in our stores. I have never seen such high levels of violence and abuse, it’s a societal issue that all retailers are concerned about and it’s having lasting effects on the lives of shop workers - both mentally and physically. It is not part of the job to be verbally abused, threatened or attacked and we’re determined to make sure it isn’t. Calling for greater protection for shop workers carrying out public duties and for the root causes of crime in communities to be addressed.” Body-worn videos in commercial organisations Richie McBride, Director of Business Operations, Video & Analytics at Motorola Solutions UK, said, “Body-worn video is becoming a critical element in commercial organisations’ strategy to keep their employees safe. As a company focused on mission-critical solutions, we provide our commercial customers with the right tools to help them enhance their operational efficiency, responsiveness and safety. We are proud to partner with one of the UK’s largest retailers in its work to further improve the shopping experience and enhance safety for both shoppers and staff.”

NICE announced that a consortium of four UK police forces (Hampshire Constabulary, Thames Valley Police, Surrey Police and Sussex Police), operating as the South East Regional Integrated Policing Programme (SERIP), has signed a contract with NICE to deploy the NICE Investigate Digital Evidence Management Solution (DEMS). SERIP will roll out NICE Investigate to more than 12,000 officers to streamline investigations and address the challenges of growing digital evidence. “Having had the opportunity to pilot NICE Investigate in the four forces, we could see the system in action and realise the benefits for our investigations and investigators. 92% of our officers said it would make their investigation more effective,” said a spokesperson from SERIP. “NICE Investigate will be transformational for us, not only in terms of time savings but also through improved policing outcomes that will ultimately reduce threats, harm and risk to our communities.” Interview recording systems NICE Investigate will also make it much easier for SERIP forces to collect CCTV video for cases Running on the secure Microsoft Azure cloud, NICE Investigate is a one-stop solution for automating manual processes around the collection, management, analysis and sharing of all types of digital evidence. NICE Investigate will seamlessly integrate with the four forces’ records management, body-worn video and interview recording systems so investigators can automatically correlate and gather evidence through a single login. NICE Investigate will also make it much easier for SERIP forces to collect CCTV video for cases. Investigators can instantly pull up a list of cameras within an incident radius and send off a request to registered businesses located within that geographic area. Any uploaded video is automatically transcoded to a useable format and securely stored in the Microsoft Azure cloud. Driving digital transformation “With SERIP now rolling out NICE Investigate, we are providing cutting-edge delivery to an increasing number of forces for their day-to-day digital evidence management and digital transformation, ensuring investigations and evidence sharing are match fit for the digital age,” said Chris Wooten, Executive Vice President, NICE. “NICE Investigate is fast becoming the defacto standard for driving digital transformation in policing across the UK and is gaining momentum around the world.”

Body Worn Cameras (BWCs) are transforming policing and security around the globe, helping to create new connected officers who can stream video, access information and collaborate in real-time enabling them to operate safely and more efficiently in the field. Richie McBride, Managing Director of BWC experts Edesix, says "BWCs are now built for a connected world and are being used by officers on the front line to help prevent both criminal and anti-social behaviour when out on patrol.” Importance of body worn cameras in policing Innovative solutions driving creation of connected officers who can stream and access information in real-time He adds, "Technology has transformed policing and security in recent years. New innovative solutions have driven the creation of new connected officers who can stream, access information and collaborate in real-time. BWC captured footage not only provides greater transparency of interactions with the public, but also significantly increases early guilty pleas and saves officers valuable time as they often do not need to attend court”. Richie further said, "Police officers have always been connected, either to the public and communities they serve, or with their colleagues on the street and in the control room. They have shared information and generated insights to help address common problems and protect those with common vulnerabilities. However, digital technology has now enhanced these connections, enabling officers to feel more empowered, supported and secure." VideoBadges enhance police personnel VideoBadges have been utilised by police forces across the UK for some time now. Police forces, such as the Police Service of Northern Ireland (PSNI), have utilised our BWCs since 2016 to enhance the security of both officers and the general public, and to improve training and best practice. There are now 2,500 cameras being used by over 7,000 officers covering approximately 173,000 incidents each year in Northern Ireland. The BWCs are being utilised by Local Policing Teams, Neighbourhood Policing Teams, Tactical Support Groups, Roads Policing Units, Dog Section, District Support Teams and Armed Response Units. Importance of good video evidence Body Worn Video has the potential to improve the quality of evidence provided by police officers" PSNI Superintendent David Moore adds, "Video evidence puts the victims of crime first. The pilot of this technology in Foyle district demonstrated how Body Worn Video has the potential to improve the quality of evidence provided by police officers and thereby increase the number of offenders brought to justice. Video evidence provides a compelling account of events and enables the raw emotion and action from a scene to be replayed in the courts in a manner that could never be captured in a witness statement.” He adds, "It also supports accountability and transparency, both of which are key elements in increasing public confidence in policing. The introduction of this new technology is the latest example of our commitment to these principles as we continue to work together with the community to keep people safe." Head-mounted cameras Armed response and firearms teams are also being equipped with head-mounted cameras due to the fact that chest-mounted cameras could potentially obstruct an officer's view during firearms use. The Metropolitan Police recently began rolling-out 1000 head-mounted cameras, with West Yorkshire Police and North Wales Police following suit.

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

Among its many uses and benefits, technology is a handy tool in the fantasy world of movie and television thrillers. We all know the scene: a vital plot point depends on having just the right super-duper gadget to locate a suspect or to get past a locked door. In movies and TV, face recognition is more a super power than a technical function. Video footage can be magically enhanced to provide a perfect image of a license plate number. We have all shaken our heads in disbelief, and yet, our industry’s technical capabilities are improving every day. Are we approaching a day when the “enhanced” view of technology in movies and TV is closer to the truth? We asked this week’s Expert Panel Roundtable: How much has the gap closed between the reality of security system capabilities and what you see on TV (or at the movies)?

Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?