Body worn video cameras
News
Axon, the pioneer in public safety technology, unveils Axon Body Workforce Mini (ABW Mini), the newest addition to its enterprise-focused body camera line, purpose-built for retail, healthcare, and other frontline workers to better protect people and property. At under 100 grams, ABW Mini is 25% smaller and lighter than current Axon cameras, yet just as durable and packed with powerful capabilities. These include enhanced communications, extended battery life, and a front-facing LED matrix display for added transparency. Connected technology “Every worker deserves to go home safe,” said Josh Isner, President of Axon. “With Axon Body Workforce Mini, we’ve taken the same connected technology trusted in public safety and reimagined it for today’s frontline—lighter, smarter, and powered by AI.” Meeting frontline challenges ABW Mini was developed in close alliance with frontline staff and industry pioneers to meet these realities Workplace violence and theft have escalated—especially in hospitals and retail—while staffing shortages strain response times. Healthcare workers make up just 10% of the U.S. workforce yet suffer nearly half of all nonfatal workplace injuries from violence, according to the CDC’s National Institute for Occupational Safety and Health. In retail, nearly 60% of security teams report witnessing workplace violence, according to Loss Prevention Magazine. A 2024 study of retailers using body-worn cameras, conducted by Adrian Beck, an emeritus professor at the University of Leicester, also found an average 37% drop in incidents of violence and verbal abuse. ABW Mini was developed in close partnership with frontline staff and industry pioneers to meet these realities head-on. Major healthcare and retail pioneers are among the first partners planning to deploy the device to strengthen frontline protection. Key capabilities Seamless wearability: Ultra-lightweight at under 100 grams, designed for all-day comfort and to integrate naturally with existing uniforms. Instant support at the push of a button: Panic activation with two-way voice will alert supervisors and can trigger live streaming. Transparency everyone can see: Front-facing LED matrix signals recording and panic states. AI-enabled assistance: Axon Assistant offers real-time translation and policy guidance. Full-shift endurance: Lightweight design with over 12 hours of battery life. On-brand design: Customisable device colours paired with a wide selection of LED icons and animations turn signals into brand-right, engaging moments — from alerts to fun visuals. Companion training tool: Axon MetaCoach delivers AI-powered simulations and interactive guidance. Axon’s operating system Axon’s operating system brings jointly cameras, sensors, contact tools, and digital assets ABW Mini connects directly into Axon OS, Axon’s operating system that brings together cameras, sensors, communication tools, and digital assets into one secure platform. This seamless connection gives organisations clear visibility and real-time awareness from the first alert through final resolution. Alerts are routed into Axon Fusus for immediate response, stored safely in Axon Digital Asset Manager, and can be shared seamlessly with law enforcement when needed—helping keep workers and communities safer. Availability Axon Body Workforce Mini enters early deployments in the U.S. and Canada in the first half of 2026, with general availability by mid-year and expansion to additional regions to follow. Organisations interested in early access can engage now to secure priority placement.
As manufacturing facilities become more automated and interconnected, the need for robust security grows more urgent. Factors like automation, supply chain complexity, and new regulatory requirements introduce security threats that many facilities aren’t fully prepared for, putting people, assets, and operations at risk. Range of risks Modern industrial facilities face a diverse range of risks: Cargo Theft: In 2024, U.S. and Canadian businesses faced 3,625 cargo theft incidents—a 27% increase from 2023, according to CargoNet. Internal Theft: Internal theft costs U.S. businesses an estimated $50 billion annually, as reported by the National Association for Shoplifting Prevention. Workplace Injuries: In 2023, warehousing and manufacturing ranked second and fifth, respectively, for the highest number of fatal work injuries (National Safety Council, 2023). Compliance Costs: Manufacturers spend an average of $29,100 per employee to maintain compliance with federal regulations (Compliance Week). Cyber-Attacks: In 2023, 25.7% of all reported cyber-attacks targeted the manufacturing industry, according to the IBM X-Force Threat Intelligence Index 2024. Surveillance systems A single missed alert can result in costly downtime, non-compliance, or a breach that halts show entirely A single missed alert can result in costly downtime, non-compliance, or a breach that halts production entirely. Surveillance systems are no longer just about recording incidents—they’re about anticipating them, preventing them, and maintaining control in high-stakes environments. To meet these demands, manufacturing facilities need surveillance systems equipped with features that go beyond the basics—tools that actively support safety, efficiency, and operational continuity. Seven features of surveillance systems Here are the seven features that surveillance systems should have: These features are shaping the next generation of surveillance in manufacturing—each one designed to keep operations secure, compliant, and resilient. 1. High-Definition Imaging and AI-Driven Intelligence The demand for smarter cameras is growing—and fast. According to Market.us, the global IP camera market is expected to hit $16.2 billion by 2025, with hardware dominating at $12.7 billion. Manufacturing is one of the fastest adopters, driven by the need for crystal-clear visibility and proactive risk detection. AI-enabled video surveillance transforms standard feeds into intelligent oversight—detecting unusual behaviour, identifying faces, and triggering real-time alerts. Whether it's monitoring worker safety or spotting production anomalies, HD and AI capabilities ensure nothing slips through unnoticed. 2. Real-Time Remote Monitoring for Always-On Visibility Body-worn cameras are increasingly used by safety officers and floor superiors to capture real-time Surveillance doesn’t end when managers leave the plant. With cloud-based and networked video systems, manufacturers can now monitor operations, receive alerts, and investigate incidents remotely, ensuring real-time oversight across large or multi-site facilities. This always-on visibility improves response time, reduces dependency on physical presence, and ensures business continuity—even during off-hours or emergencies. In addition, body-worn cameras are increasingly used by safety officers and floor supervisors to capture real-time footage in sensitive zones like assembly lines or chemical storage areas. Combined with mobile-friendly NVR and VMS applications—offering live view, customised alerts, and intuitive dashboards—remote monitoring becomes seamless, empowering teams to stay in control, wherever they are. 3. Cybersecurity for Surveillance Systems With 25.7% of all reported cyber-attacks in 2023 targeting the manufacturing industry (IBM X-Force Threat Intelligence Index 2024), cyber protection is a top priority. Modern IP surveillance systems must include robust cybersecurity features: encrypted data transmission, secure user authentication, regular firmware updates, and network segmentation. Proactive cybersecurity reduces the risk of operational disruption, data breaches, and compliance violations. Matrix Network Cameras are cyber-secured, aligning with ISO/IEC 27402 standards, protecting captured video data from hacking. 4. Advanced Video Analytics Analytics adoption in manufacturing is driven by the need for proactive safety enforcement AI and video analytics are now key innovation drivers for surveillance systems, with features like object detection, people counting, and PPE compliance. According to Future Market Insights, analytics adoption in manufacturing is driven by the need for proactive safety enforcement and operational optimisation—reducing false alarms and enabling automated compliance checks. 5. Night Vision and Environmental Durability IR night vision and IP67-rated enclosures are now standard, ensuring 24/7 coverage in low-light and harsh environments. Pan-tilt-zoom (PTZ) and high-resolution cameras are in high demand for comprehensive monitoring of large production floors and outdoor assets. In manufacturing environments, PTZ cameras with linkage tracking, auto-tracking, and ultra zoom capabilities intelligently follow moving forklifts, monitor material flow, and zoom in on critical operations—enhancing both safety and process control in real time. Additionally, network cameras offering 24/7 colour imaging are gaining traction in industrial environments. All Colour Cameras deliver vivid footage even in low-light areas, helping manufacturers retain crucial visual details—such as worker attire, vehicle markings, and hazard indicators—that traditional black-and-white footage might miss. 6. Intuitive, User-Friendly Interfaces Manufacturing-specific features in surveillance systems like E-map-based plant floor monitoring In fast-paced manufacturing environments, where seconds can impact productivity and safety, usability is everything. Operator-friendly interfaces with smart tagging, role-based access, and intuitive dashboards help factory staff respond swiftly without needing deep technical expertise. Manufacturing-specific features in surveillance systems like E-map-based plant floor monitoring, time-lapse playback for shift reviews, event-based search, and day highlights allow teams to trace downtime, safety incidents, or unauthorised activity with precision—streamlining investigations and boosting operational awareness. 7. Smart Alerts and Automated Responses Real-time alerts and automated actions—such as alarms, buzzers, voice warnings, or instant notifications—are essential for rapid incident management on the shop floor. AI-powered surveillance systems help reduce unplanned downtime, which costs manufacturers an estimated $50 billion annually (National Association for Shoplifting Prevention). Matrix Video Management System supports multi-channel alerting through WhatsApp, SMS, email, and push notifications. WhatsApp alerts come with a snapshot of the incident, enabling supervisors to take instant, informed, and proactive action—even when off-site. To sum up With AI and smart analytics, modern systems actively help reduce risks and support daily operations Surveillance systems in manufacturing are no longer just about deterrence—they are a tool for enhancing safety, visibility, and control. With AI and smart analytics, modern systems actively help reduce risks and support daily operations. A recent implementation by Matrix at a packaging and printing manufacturing facility in Gujarat underscores this impact. Facing challenges in real-time monitoring, employee safety, and vehicle tracking, the facility adopted a comprehensive surveillance solution—deploying 100+ IP cameras, ANPR for vehicle authentication, and intelligent video analytics like tripwire and motion detection. The result Enhanced safety on the production floor, improved visibility across operations, and increased control over logistics and compliance. Matrix offers video surveillance solutions that align with the safety and efficiency goals. The right setup can make a measurable difference on the floor and across the facility.
i-PRO Americas Inc. (formerly Panasonic Security), a pioneering manufacturer of edge computing cameras for security and public safety, announced a new education-focused integration between its i-PRO BWC4000 Body-Worn Camera and VideoInsight™ Video Management System (VMS). VideoInsight now offers native support for BWC4000 devices, allowing K–12 schools to live stream, capture, manage, and review body-worn video and audio through a single, secure platform. i-PRO body-worn cameras Unlike unsecured recordings from smartphones, footage captured by i-PRO body-worn cameras Designed specifically for the unique needs of school environments, the comprehensive end-to-end solution helps administrators, IT directors, and security personnel to extend their video coverage beyond traditional fixed cameras without adding operational complexity or excessive costs. Unlike unsecured recordings from smartphones, footage captured by i-PRO body-worn cameras is uploaded directly to the VideoInsight VMS. This process ensures that the footage is never stored on personal devices, thereby protecting student privacy and helping schools stay legally compliant. Integrating body-worn camera video "K–12 schools face rising demands to improve safety and shorten response times, all while managing tight budgets and limited resources," said Adam Lowenstein, Americas Product Director, i-PRO. "By integrating body-worn camera video seamlessly into the trusted VideoInsight platform, we’re giving schools a powerful, cost-effective tool to protect students and staff, streamline investigations, and enhance real-time situational awareness." Law-enforcement-centric body-worn solutions Schools can unify mobile video and audio captured by resource officers or staff with fixed cameras Unlike generic or law-enforcement-centric body-worn solutions, this integration is purpose-built for education. Schools can now unify mobile video and audio captured by resource officers or staff with fixed camera footage, improving coverage in hallways, buses, playgrounds, and off-campus events where fixed cameras cannot reach. Key benefits & features Instant Capture: One-touch recording with optional hands-free activation ensures critical incidents are documented quickly Greater Transparency & Accountability: The visible presence of BWCs helps deter aggressive behaviour and supports counselling or intervention strategies with clear, unbiased documentation Secure Evidence Management: Footage is automatically uploaded to the VideoInsight VMS platform, ensuring data integrity while protecting student privacy Dock & Go Simplicity: Cameras auto-upload, charge, and offload footage via docking stations, saving time and reducing human error Live Streaming Capabilities: Wi-Fi-enabled live streaming provides real-time situational awareness for faster response Built to withstand the daily demands of school operations, the rugged BWC4000 is MIL-STD-810H-tested and IP67-rated, combining the proven reliability of public safety deployments with new education-specific controls and workflows optimised for K–12 use. Availability The i-PRO BWC4000 and VideoInsight VMS integration is available now through i-PRO’s distribution partners or directly from i-PRO.
March Networks, a global pioneer in intelligent video surveillance and business intelligence, has announced the integration of its video management platform with IONODES PERCEPT Body Camera. Unveiled at NRF PROTECT 2025 in Texas, the integration brings expanded mobility and visibility to March Networks’ open-platform ecosystem. Open integration “Our integration with IONODES’ PERCEPT Body Camera reflects March Networks’ ongoing commitment to innovation and open integration,” said Todd Robinson, Product Manager at March Networks. “As video surveillance moves beyond fixed setups, this collaboration helps us deliver flexible, intelligent solutions for today’s fast-moving retail and financial services environments.” “We’re excited about this new integration with March Networks, which allows us to better serve the financial and retail sectors with advanced mobile and IoT video technologies,” said Philippe Beauchamps, Lead Product Manager at IONODES. “This certified, end-to-end integration ensures seamless compatibility and unlocks greater value for our shared customers.” Enhancing safety and visibility The IONODES PERCEPT Body Camera is a compact, high-performance wearable IoT solution that delivers secure wireless connectivity. It works seamlessly with the March Networks Command video management system to help ensure a consistent, high-quality user experience. Whether worn by staff or security personnel, the device adds flexible surveillance coverage for busy, high-value, or customer-sensitive areas. For retail environments Employee safety & de-escalation: The visible, active camera presence helps deter verbal aggression and escalating behavior from customers once they realise they are being recorded. Loss prevention: Enables proactive monitoring at POS, returns, and high-theft zones. Flexible deployment: Easily worn by floor staff working at checkouts, on the floor, or in the warehouse to enhance inter-departmental operational oversight. Wide-angle coverage: 180° lens increases visibility in dynamic environments with busy zones and blind spots. Real-time response: Enables remote guidance and fast escalation during customer disputes. Retail-ready design: Rugged and reliable for all-day use indoors, outdoors, drive-thru, and curbside. For financial services environments Staff protection in open branch designs: As physical barriers disappear, wearable cameras provide security in close-proximity interactions. Roving surveillance: Enhances monitoring at teller lines and customer service zones. Incident documentation: Pre- and post-event recordings preserve the complete context. Training and compliance support: Real-world footage helps onboard staff and reinforces security protocols. Open platform integration: Works seamlessly with the existing March Networks Video Management System (VMS) infrastructure. PERCEPT Body Camera This new integration reinforces March Networks’ commitment to delivering flexible, open-platform solutions that meet evolving customer needs. By integrating seamlessly with best-in-class wearable IoT technologies, such as the PERCEPT Body Camera from IONODES, March Networks empowers organisations with intelligent tools that enhance employee safety, streamline operations, and enable rapid response when it matters most.
Expert commentary
Open platform video technology software is more than just a product; it's a tool that helps customers achieve their desired business outcomes. Safety, round-the-clock security, and increased operational efficiencies are now the norm due to video technology. Responsible Technology Despite humanity’s impressive technological advances, we also recognise the immense responsibility that comes with technological innovation. It's not enough to focus solely on the positive impact video technology can make, we must also be vigilant in identifying and addressing any potential negative consequences it can have on society and its citizens. This is the role of Responsible Technology. Data privacy We want to use all the good things that technology innovation brings, whether it be video, AI, ML, facial recognition, etc. We want to use all the good things that technology innovation brings, whether it be video, Artificial Intelligence, machine learning, facial recognition, etc. to serve people in societies in a responsible way. That means making sure that we regulate technology in a way that respects human rights and data privacy. Addressing the challenges The challenge is, that rather often technology leaders and policymakers either have conflicting interests or collaborate too late. To be responsible, business leaders must support their societies and policymakers in making regulations in the interest of the common good. At Milestone Systems, we are actively looking at how we develop our software responsibly, how our partners responsibly sell our software, and very importantly, how our customers use our software with a responsible mindset. Ensuring good corporate governance As a long-time partner within the security industry, we’re celebrating our 25th Anniversary this year, we are supporting the regulation of video technology for the good of society. However, it of course needs to strike the fine line between the right legislation and not hindering innovation. UNGP The UNGP is the most authoritative and widely adopted set of principles for responsible business At Milestone Systems, we want to play an active role in this and that is why we have pledged our support to the UN's Guiding Principles on Business and Human Rights (UNGP). The UNGP is the most authoritative and widely adopted set of principles for responsible business. The principles call on governments and companies to identify, prevent, mitigate, and remedy actual and potential human rights abuses. Since its launch in 2011, the UNGPs have received wide support from states, civil society organisations, and the private sector, making them the key global foundation for business and human rights. Protect, respect, and remedy Through this commitment, we are taking steps to ensure good corporate governance and ethical standards in the development of our technology. We're generating mechanisms to prevent misuse and we are building educational practices internally. Based on the UNGP’s three pillars: protect, respect, and remedy, we are developing a set of Responsible Technology Principles and procedures for the development, selling, and use of our products. Need for video technology regulation In addition, we are currently evaluating all the various technology areas in which our video software can be used, such as with third-party integrations that utilise e.g., facial recognition. We are mapping out the advantages and disadvantages for societies. One key area of concern is how local authorities are mapping and storing data about us as individuals. This is the reason why we're inviting more legislation to regulate video technology rather than less. Engaging With policymakers We are meeting ministers and trade organisations as we believe this needs to be a joint effort where all parties are heard We are proactively reaching out to and connecting with policymakers and other relevant stakeholders to discuss our approach to and take on Responsible Technology and encouraging the political landscape to work with us around regulation and legislation. We are meeting ministers and trade organisations as we believe this needs to be a joint effort where all parties are heard and where we can openly weigh the advantages and the challenges of technology, whether it is video, facial recognition, machine learning, Artificial Intelligence, or other technologies. Striking a balance Implementing Responsible Technology is a journey, not a destination. To give it the focus needed, we have created a dedicated team to implement this initiative at Milestone Systems. At the same time, we are reaching out to the political landscape to discuss how we balance regulation without hindering innovation. Video technology used ethically We are a global company with worldwide operations, and we are having dialogues about how video technology is being used and how we can have meaningful talks about what regulation and legislation should look like. However, we don’t necessarily want to limit access to the technology itself. Facial recognition We encourage the policymakers to engage with us in the industry so that together we can strike the fine line Facial recognition is a great example of this. The EU is considering making live facial recognition illegal. That would be a huge inhibitor of proactive terrorism prevention. For example, if a well-known terrorist is walking down the street and is being mapped out against Interpol’s most wanted list, the authorities should be able to react. However, if a person walking down the street but is not mapped out or does not have any priors then the city should not be allowed to store the data of that individual’s whereabouts at that point in time. This potential legislation is concerning to me as a citizen of Europe. Instead, we encourage the policymakers to engage with us in the industry so that together we can strike the fine line for the better good of all of us. Maintaining high ethical standards We have a firm understanding and expectation that ethical standards are a huge driver in the security business. Citizens are not in favour of technology companies abusing data about them and monetising from things that they have not opted in to do. Soon, I think we will see many more companies and governments leaning toward suppliers that do have a responsible mindset and high ethical standards for partnerships. Ethical practices Our journey toward Responsible Technology is an ongoing process, and we must remain steadfast in our commitment to ethical practices and the protection of human rights. We recognise that the rapidly changing technological landscape continually presents new challenges and opportunities. For this reason, we continuously look into how we can improve, for example, our end user licence agreements to avoid potential human rights abuses. An industry responsibility Security companies must prioritise careful planning and preparation, including developing policies and procedures For Responsible Technology to truly become a reality, compliance with international human rights laws and data privacy regulations is critical. Security companies must prioritise careful planning and preparation, including developing policies and procedures that govern the ethical use of video surveillance systems. The secure and ethical community In today's technology environment where deep integrations, machine learning, and artificial intelligence are becoming the norm, Responsible Technology is more relevant than ever. The security industry has a unique opportunity to set an example for other sectors by promoting a secure and ethical development community that prioritises Responsible Technology, trustworthy data collection, and the protection of human rights. We must all rise to this challenge and embrace our role as ethical leaders for the greater good of both people and societies.
Inadequate security measures on your essential infrastructure can have severe consequences. Consequences Consider the rail industry: If a vandal cuts the cables on a vital mechanism that controls train signals, train safety is jeopardised. To avoid train collisions or derailments and thus significant damage to property and potential loss of life, the operating company must shut down the service until the infrastructure is repaired and the network is up and running again. The disruption affects the rail ecosystem itself, but also the people using the trains, the transportation of cargo, and more. The financial cost of repairing the damage, restoring signal functionality, and compensating for delays can be substantial. For another example, consider electrical substations: A fire or targeted attack can damage the system and lead to devastating power outages. Traditional surveillance limitations Traditional video surveillance has its limits when it comes to protecting transformer stations Traditional video surveillance has its limits when it comes to protecting transformer stations. The facilities are often located in rural areas, where straying animals or flying leaves trigger false alarms. 3D Surveillance solutions overcome these challenges by volumetrically securing the area and immediately detecting intruders only raising the alarm in the event of a human intruder and even identifying drone attacks. Protecting critical infrastructure with 3D surveillance Critical infrastructure must be monitored. It remains at risk if operators do not have systems for monitoring entire areas rather than just the periphery if security personnel has limited information in case of an intrusion and if security response protocols are not automated. 3D Surveillance solutions 3D Surveillance is an important tool for protecting critical infrastructure and ensuring the safety of those who rely on it. Integrating LiDAR technology, 3D Surveillance solutions provide a comprehensive view of the area being monitored with real-time monitoring and response, protecting critical infrastructure from damage and providing a more comprehensive security system. Advanced analytics and artificial intelligence Security personnel can identify and verify threats more easily and track the movements of individuals or vehicles, as well as respond to incidents as they happen. 3D Surveillance systems can be equipped with advanced analytics and artificial intelligence (AI) capabilities to detect patterns and anomalies that may indicate a potential threat. This can help to prevent potential attacks or accidents before they occur, as well as enable more accurate responses to incidents. Talent challenge Turning to autonomy by implementing sensor- and software-based solutions requires fewer if any, in-person patrols 3D Surveillance can also help tackle the talent challenge in the industry: Recruiting security professionals involves extensive background checks, and jobs in the industry are notorious for their low salaries, which results in high staff turnover. Turning to autonomy by implementing sensor- and software-based solutions requires fewer if any, in-person patrols and ensure reliable infrastructure protection. Additional security measures In many countries, more stringent legislation now mandates the implementation of additional security measures to safeguard critical infrastructure, particularly at a country's points of entry, such as airports and harbours. Protecting the perimeter is no longer enough. For instance, airport management must ensure that critical areas, including the space around aircraft and near unauthorised access points, are secure. While multi-layered screening of individuals at the perimeter is a valuable security measure, it must be complemented by smooth and efficient surveillance of the entire area, which can only be achieved through advanced technology. Different adoption rates 3D Surveillance technology is only beginning to gain traction in most locations, and adoption rates differ significantly from one region to another. For instance, Scandinavia and Eastern Europe have embraced 3D Surveillance to a greater extent than Western Europe. Regions with lower adoption rates will likely catch up as they seek to reinforce the security of their critical infrastructure, especially given the conflict in Eastern Europe. Vandalism and damage protection 3D Surveillance enhances the security of critical infrastructure, reduces the risk of downtime and loss of revenue 3D Surveillance offers reliable protection against vandalism and damage - major concerns for companies that rely on critical infrastructure. LiDAR-based, software-enhanced 3D Surveillance solutions provide real-time insights and enable automatic processing of the information so that operators can autonomously and quickly detect and respond to potential threats. These solutions are scalable and customisable, allowing companies to adapt their security measures to their unique needs and changing environments. 3D Surveillance enhances the security of critical infrastructure, reduces the risk of downtime and loss of revenue, and ensures compliance with regulatory requirements. Asset management and maintenance planning Beyond its security benefits, 3D Surveillance can help with tasks such as asset management and maintenance planning. It can help identify potential problems or maintenance needs before they become more serious issues by providing a real-time view of the monitored infrastructure. This can help to reduce downtime and keep critical infrastructure running smoothly. Real-time management The same technology can also perform volume monitoring tasks and thus facilitate the management of valuable resources such as bulk material, grain, wood chips, or chemicals. By scanning the stock 24/7 and automatically calculating stock volume updating records in real-time, this technology supports lean production systems and automated processing.
The security industry is going increasingly digital these days, with more small- and medium-sized businesses joining their global brethren by moving their data to the cloud, leveraging the benefits of artificial intelligence, and embracing more open solutions. Innovation is expected to continue at a rapid pace, thanks in part to the residual effects of the pandemic which has driven changes that might have otherwise taken five years or a decade or more to get into customers’ hands on a global scale. Let’s take a look at the trends that will dominate ISC West 2023. Improved analytics Analytics is about expedience, and in the surveillance world, it makes it possible to identify and search for the “who did it?” clip you need. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology Analytics also provides more actionable intelligence than a simple surveillance camera may provide, from identifying high-traffic areas during select times of the day and alerting staff to pay greater attention to these areas, to business intelligence that can enable a company to staff a store with more employees. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology and relying less on humans. Leveraging the cloud The cloud story is very related: it provides the ability to perform video-related tasks from anywhere on any device. In addition, the cloud makes it easier to share videos with other stakeholders and collaborate on investigations. By storing video on the cloud, end users reduce their total cost of ownership because they no longer have to invest in onsite storage solutions, while gaining greater storage capabilities and thereby future-proofing their solutions. Deployment patterns Because the cloud requires a less total cost of ownership and can be intuitive, it is driving interest in solutions Another interesting trend that we’ll be hearing more about this year is the overall deployment patterns of video surveillance systems. This is part of the cloud trend, but the broader trend is the amount of effort it takes to deploy, monitor and maintain the video surveillance system. Because the cloud requires less total cost of ownership and cloud access can be intuitive, it is driving interest for solutions that can be hosted in the cloud. Interoperability vs. proprietary Related to the debate of open vs. closed solutions is how much the surveillance market prefers a turnkey solution compared to a more custom best-of-breed and tailored solution. Smaller and mid-market companies will be more interested in the turnkey solutions provided by a single vendor, while enterprise-level companies traditionally gravitate toward investing in customised solutions that are more likely to address their unique security challenges. One other related trend to keep an eye on is the role of the integrator as part of the rise of cloud and Video Surveillance as a Service (VSaaS) offerings.
Security beat
There was high-level energy at GSX 2025, befitting an industry undergoing massive change. Artificial intelligence (AI) was everywhere, but not so much in the booth signage. Rather, AI has made its way beyond marketing claims and solidly into the core of the products themselves. There were hundreds of examples of how AI is changing how security systems operate, all for the better. Clearly on display at GSX 2025 was an industry in the midst of metamorphosis. Deep integration of AI My conversations with companies across the security ecosystem revealed an industry heavily focused on leveraging advanced technologies like AI and the cloud to address increasingly complex global and localised threats. Several key themes emerged at the Global Security Exchange (GSX), sponsored by ASIS International, held Sept. 29–Oct. 1 at the Ernest N. Morial Convention Centre in New Orleans, La. Themes I heard repeated throughout the show floor included deep integration of AI, the ongoing shift toward cloud-based and hybrid architectures, and a sharp focus on modernising security systems to meet current challenges. AI and intelligent automation transform security The use of GenAI is moving beyond simple search functions into real-time decision support Companies are integrating AI and intelligent technologies to enhance analytics, streamline incident response, and improve internal efficiency. The use of Generative AI (GenAI) is moving beyond simple search functions into real-time decision support. For example, Bosch Video Systems introduced a "second tier" to its video analytics capabilities by combining highly sensitive edge detection with GenAI models in the cloud. For example, in visual gun detection, edge analytics might flag a potential gun (yellow), but the cloud-based GenAI then quickly reviews and confirms the threat (red), helping to filter out false alarms. Bosch is also using GenAI for more open-ended searches, such as a "Where's Waldo" application demonstrated at their booth. GenAI-powered system Eagle Eye Networks says they are focused on helping integrators "organise the AI chaos” through their cloud-based video platform. Their precision person and vehicle detection capabilities work across multiple cameras. Motorola Solutions introduced Inform, an AI-assisted incident response solution designed to bring clarity to the "noise" and help security teams respond to complex threats. They also offer Avigilon Visual Alerts, an on-prem GenAI-powered system that expands the natural language interface. AI internally to improve processes The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." The Axon Body Workforce Mini, a small “computer with a lens” for non-police applications, is AI-capable and can perform real-time translations, automated report writing, and summarisation, and can even act as a personal assistant by incorporating company policies. All those functions are built into a lightweight body-worn camera designed to safeguard frontline workers in retail and healthcare verticals. The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." Beyond products, integration company Everon is using AI internally to improve processes, such as handling commoditised tasks, which they expect will result in better customer satisfaction. Everon wants to be known as a premier service provider and will be introducing new services in the video realm. AI-powered search and continuous system upgrades Genetec prefers the term Intelligent Automation (IA), instead of AI, to describe its empathetic interface, which can "know" what additional information a security professional needs when they click on an image, for example. Genetec says the advantages of the cloud include AI-powered search and continuous system upgrades. Their Security Centre SaaS has had a fast and successful launch. It enables cloud-based systems with local storage. Genetec also highlighted the Cloudlink 210, a cloud-managed appliance designed to unify physical security operations that can be simply plugged in without involving IT staff. They call it a “headless appliance.” Cloud migration and the push for hybrid systems Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product The industry continues its strategic march toward the cloud, often through hybrid applications that blend on-prem strength with cloud flexibility. Acre's access control is described as "cloud-first technology," and they continue to focus on cloud solutions, incorporating AI. To help customers transition, they offer the "Bridge," a migration tool that allows systems to communicate throughout the move. At the same time, they are continuing to develop and enhance their core on-prem products – DNA Fusion and AccessIt!. Adding access control to supplement their video product line, Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product. The goal is to provide “access control that is easy;” It works alongside their OnCloud direct-to-cloud VMS as a Service platform. Future of video management The future of video management is increasingly hybrid. Milestone recently completed a three-year process of updating XProtect and building for the future of hybrid applications. At GSX, they showcased how their XProtect Evidence Manager seeks to "democratise evidence management" by collecting video, cell phone data, notes, and other metadata related to a case for easy sharing and prosecution. Also, Milestone’s “app centre” enables additional features to enhance XProtect without involving integration. Milestone is also focusing on "Metadata Ingest," which collects and aggregates data from various manufacturers (including Genetec, Motorola, and Exacq) for use by AI. Strategic modernisation and open integration Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper A key theme for the future is the shift toward open systems and strategic modernisation, enabling security professionals to better utilise new technology. Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper, arguing that dealers and end-users need to think more strategically when buying technology. They predict that "2026 will be the year of modernisation," with tangible results including unified intelligence, flexible deployment, and lower total cost of ownership. The call for open standards and architecture was also strong. What AI needs from open systems Johnson Controls noted that cloud, AI, and open standards are its three big focus areas. Their C-CURE IQ 3.10 is gaining adoption as it unifies access and video. OpenEye is seeking to address the "AI disruption anxiety" in the industry, focusing on what AI needs from open systems. The emphasis is on the value of a Model Context Protocol (MCP), an open standard and framework to enable AI systems to integrate and share data with external tools and sources. Addressing shifting global and local threats Allied Universal's "World Security Report 2025" highlights a risen focus on executive protection Companies unveiled solutions targeted at new security concerns, particularly the rising threat of violence, theft, and misinformation. Allied Universal's "World Security Report 2025" highlights an increased focus on executive protection and cites the rise of misinformation and disinformation as the number two threat. They noted that macro trends around instability and the political and social environment are driving security threats globally. To combat physical threats, Shooter Detection Systems introduced a new outdoor sensor, which is now generally available after a favourable feedback period that included an apprehension in one municipality. The company notes the unique challenge of developing technology for a "non-cooperative" threat like a person with a gun, in contrast to most security technologies that are "cooperative" and depend on user compliance. Implementation of integrated security Flock Safety is expanding its focus beyond licence plate readers into solutions for retail, with a new initiative to automate and streamline investigative processes, which are often manual. The company also showcased "drones as automated security guards," which can be deployed within 90 seconds to provide "eyes" on a site and enhance safety. The system works on its own network and is firewalled away from the city system A tour of the City of New Orleans' Real Time Crime Centre (RTCC), hosted by Axis Communications, demonstrated a mature implementation of integrated security. The RTCC uses Axis cameras, Genetec VMS, and is tied to a Motorola Solutions Command Centre to enhance efficiency and effectiveness, operating independently of the police department. They measure success in terms of valuable hours saved in an investigation or even when an event is happening. The system works on its own network and is firewalled away from the city system. Rapidly changing industry on display The GSX 2025 highlights an industry that is moving toward more intelligent and integrated solutions. The investment in AI is shifting security from reactive monitoring to proactive, automated assistance. Throughout the show floor, the continued embrace of hybrid cloud architectures, coupled with an emphasis on open standards and modernisation roadmaps, suggests a security ecosystem built for agility and future growth. These trends, and the GSX show itself, collectively underscore the industry's commitment to delivering scalable, next-generation solutions for a changing threat landscape.
Technology is driving new opportunities in the security industry. Innovation trends include artificial intelligence (AI), edge-based systems, mobile systems, a greater focus on software, and efforts to simplify operation of security systems, even as capabilities become more complex. ISC West 2022 reflected these changing trends. “In addition to emphasising technology innovation, ISC West also reflected an industry that is resilient, dedicated and passionate,” said Mary Beth Shaughnessy, the Event Director of ISC Security Events. ISC West 2022 “Almost 12,000 dealers, installers, integrators, end users and consultants reconnected at ISC West 2022, and there were nearly 20,000 total industry professionals in attendance (including manufacturers),” adds Mary Beth Shaughnessy. The 550 exhibitors and brands on display reflected an industry that has come through the COVID-19 pandemic in better shape than ever, poised for even greater success in the years ahead. Turning video and access control into knowledge Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time Motorola Solutions emphasized several themes that were heard repeatedly throughout the show. “One trend is fulfilling the need to turn video and access control into sources of knowledge, inside the enterprise,” said John Kedzierzski, Motorola Solutions’ Senior Vice President of Video Security and Access Control. Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time, while monitoring access control yields the equivalent of an operating system inside a building. Using the Cloud offers consumer ease-of-use to systems The second trend listed by Motorola Solutions is working to bring the consumer ease-of-use experience into enterprise security solution applications. Professional security systems were previously complicated to buy, install, manage and upgrade. However, using the Cloud, even distributed enterprises can bring consumer ease-of-use to systems, from improving the out-of-box installation experience to boosting the ability to manage the system. Transition to ‘mobile first’ interfaces The third trend emphasised by Motorola Solutions is transition to ‘mobile first’ interfaces, reflecting the need for busy security executives to be on-the-go, but with full access to their systems, without being chained to their desks. Since the last springtime ISC West show in 2019, Motorola Solutions has grown rapidly, both organically and through acquisition of IndigoVision, Pelco, Openpath, Envysion, and Ava Security. Cloud-based Orchestrate system Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code In addition, the company is making it easier to integrate video and access control systems with Motorola’s radio systems, typically carried by security guards. The cloud-based Orchestrate system translates ‘events’ from access control and video, to trigger notifications on a mobile radio. Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code. Simplifying implementation of AI Artificial Intelligence (AI) has traditionally been associated with the use of large servers or even intelligence in the Cloud. Several exhibitors at ISC West helped to change that misconception. For example, Oosto offers a simpler and more economical approach. They supply edge appliances for AI. The purpose-built Vision AI appliance, a small box, puts intelligence at the ‘near edge’, by connecting to up to five cameras. Easy and dependable ‘failover’ ensures redundancy without a big investment, and the system can work with any IP camera, including an end user’s installed base of cameras. Oosto’s TCO (total cost of ownership) calculator Oosto’s TCO (total cost of ownership) calculator spells out how much a customer can save versus using a big server, including lower costs such and power and cooling. AI was probably the biggest buzzword at ISC West, but there was also emphasis on the practical results of applying AI to physical security. Artificial Intelligence (AI) - the biggest buzzword at ISC West I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users" “What surprises me (at the show) is that there is a lot of generic marketing of AI, but we are trying to step back from our analytics and look at applications that serve certain end-users,” said Jeff Corrall, Vice President - Product Management at March Networks, adding “As an industry, we are still at the stage of AI as a buzzword.” Jeff Corrall further said, “I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users. We have to live with the buzzwords, but what we really want is to apply them. That creates a stickiness with the end-user — when high technology is making a difference.” March Networks Labs address specific end-user problems and then apply their systems to provide a solution. Jeff Corrall adds, “A lot of AI is responding to what the customer is asking for, and we are stepping back and making sure the end-user will use it on a consistent basis.” ‘Edge versus cloud’ was a common theme at ISC West Edge versus Cloud ‘Edge versus cloud’ was a common theme at ISC West, pondering where in a system the ‘intelligence’, such as AI and machine learning, as well as other functionality, should reside. Among the companies addressing the quandary was Axis Communications, which focused on the issue using a racing theme at their presentation to the industry press. The winner of the ‘race?’ - The combination of both approaches working together as a team, of course. AXIS Speed Monitor on exhibit One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP Axis Communications also highlighted the deep learning analytics of the ARPEC 8 camera chip (introduced during the COVID-19 pandemic), which will be deployed across their camera line. One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP (Axis Camera Application Platform), the capability to load ‘apps’ onto camera chips at the edge. They also introduced the D4100-E Network strobe siren (a smart edge device), the Audio Manager Pro (a cloud-based software system enabling zoning and callouts for specific areas in a building), the W101 body worn cameras with GPS capabilities, and a Barcode Reader for doorstop applications (another ACAP app). ‘App Store’ approach to expanding applications Azena is at the centre of expanding applications at the edge, promoting new applications through an ‘App Store’ approach that sells software apps that can be loaded onto cameras that are equipped with Azena’s operating system. In the last couple of years, the company (formerly known as Security and Safety Things) has expanded its offerings. There are currently 108 apps in the store from 30 to 40 app developers. There are 14 camera models (from six manufacturers) that are commercially available and run their operating system. The newest camera is a fisheye model from Vivotek. “What we have seen is that a lot of the use cases are pretty unique,” said Fabio Marti, Vice President - Marketing for Azena. Two examples are an application that monitors a flame to ensure it is burning cleanly (no smoke). Another system monitors nets covering fish farms to avoid birds getting tangled up in the nets. Fabio Marti said “A challenge is to find new business avenues for integrators. Everybody is not eager to look beyond their comfort zone.” Focusing on software to ensure user experience Software systems are one of the major focal points for innovation in security systems Software systems are one of the major focal points for innovation in security systems and Verkada is focusing on how software innovation can improve systems. “For decades, innovation was on the hardware front,” said Filip Kaliszan, Verkada’s Founder and Chief Executive Officer (CEO), adding “We saw an opportunity for more innovation on the software side. The customer experience revolves around software.” Ensuring an end-to-end experience “We want to guarantee an end-to-end experience,” adds Filip Kaliszan. As a new company with a ‘hybrid cloud’ approach, Verkada focused on appealing to end users to convince them of the value proposition. Once an end user was convinced, Verkada brought in an integrator partner to deliver the solution. In effect, Verkada finds demand and brings that demand to the integrator. Software-centric operation of a modern building Verkada is broadly focused on ‘software-centric operation of a modern building.’ After starting out in video, Verkada has since expanded into systems for access control, alarm systems, and other categories. They use a combination of third-party hardware and equipment that is custom designed to work seamlessly with their software systems. Verkada’s end goal is to put the various systems together into a platform. They will continue building each product category, which will eventually be unified into ‘the operating system for the building of the future.’
Artificial intelligence (AI) is more than a buzzword. AI is increasingly becoming part of our everyday lives, and a vital tool in the physical security industry. In 2020, AI received more attention than ever, and expanded the ways it can contribute value to physical security systems. This article will revisit some of those development at year-end, including links back to the originally published content. In the security market today, AI is expanding the use cases, making technologies more powerful and saving money on manpower costs - and today represents just the beginning of what AI can do for the industry. What it will never do, however, is completely take the place of humans in operating security systems. There is a limit to how much we are willing to turn over to machines - even the smartest ones. Beyond video analytics "Apply AI to security and now you have an incredibly powerful tool that allows you to operate proactively rather than reactively," said Jody Ross of AMAG Technology, one of our Expert Roundtable Panelists. AI made its initial splash in the physical security market by transforming the effectiveness of video analytics AI made its initial splash in the physical security market by transforming the effectiveness of video analytics. However, now there are many other applications, too, as addressed by our Expert Panel Roundtable in another article. Artificial intelligence (AI) and machine learning provide useful tools to make sense of massive amounts of Internet of Things (IoT) data. By helping to automate low-level decision-making, the technologies can make security operators more efficient. Biometrics with access control Intelligent capabilities can expand integration options such as increasing the use of biometrics with access control. AI can also help to monitor mechanics and processes. Intelligent systems can help end users understand building occupancy and traffic patterns and even to help enforce physical distancing. These are just a few of the possible uses of the technologies - in the end, the sky is the limit. AI is undoubtedly one of the bigger disrupters in the physical security industry, and adoption is growing at a rapid rate. And it’s not just about video analytics. Rather, it is data AI, which is completely untapped by the security industry. Bottom line: AI can change up your security game by automatically deciphering information to predict the future using a wide range of sources and data that have been collected, whether past, present, and future. That’s right. You can look into the future. Smarter perimeter protection Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognise a plethora of different object types, can distinguish objects of interest, thus significantly decreasing the false-positive intrusion rate. The more advanced AI-based systems enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customisable in particular systems, which allows for a range of detection options. Smart security is advancing rapidly. As AI and 4K rise in adoption on smart video cameras, these higher video resolutions are driving the demand for more data to be stored on-camera. AI and smart video promise to extract greater insights from security video. Meeting urban needs Complex, extensive camera networks will already require a large amount of data storage, particularly if this is 24/7 monitoring from smart video-enabled devices. Newer edge computing will play an important role in capturing, collecting, and analysing data. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices and sensors. Video data is so rich nowadays, you can analyse it and deduce a lot of valuable information in real-time, instead of post-event. In smart cities applications, the challenge of identifying both physical and invisible threats to meet urban citizens’ needs will demand a security response that is proactive, adaptable and dynamic. Optimise security solutions As we look ahead to the future of public safety, it’s clear that new technologies, driven by artificial intelligence (AI), can dramatically improve the effectiveness of today’s physical security space. For smart cities, the use of innovative AI and machine learning technologies have already started to help optimise security solutions. In sports stadium applications, AI’s role in getting fans and spectators back after the COVID pandemic is huge, through capabilities such as social distance monitoring, crowd scanning/metrics, facial recognition, fever detection, track and trace and providing behavioural analytics. Technologies such as AI-powered collaboration platforms now work alongside National Leagues, Franchises and Governing Bodies to implement AI surveillance software into their CCTV/surveillance cameras. AI surveillance software In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI This is now creating a more collaborative effort from the operations team in stadiums, rather than purely security. AI surveillance software, when implemented into the surveillance cameras can be accessed by designated users on any device and on any browser platform. One of the biggest advantages of using AI technology is that it’s possible to integrate this intelligent software into building smarter, safer communities and cities. Essentially, this means developing a layered system that connects multiple sensors for the detection of visible and invisible threats. Integrated systems mean that threats can be detected and tracked, with onsite and law enforcement notified faster, and possibly before an assault begins to take place. In many ways, it’s the equivalent of a neighbourhood watch programme made far more intelligent through the use of AI. Fighting illicit trade Using technology in this way means that thousands of people can be screened seamlessly and quickly, without invading their civil liberties or privacy. AI’s ability to detect visible or invisible threats or behavioural anomalies will prove enormously valuable to many sectors across our global economy. Revolutionary AI-driven technologies can help to fight illicit trade across markets. AI technologies in this specific application promise to help build safer and more secure communities in the future. AI can support the ongoing fight against illicit trade on a global scale in a tangible way. For financial transactions at risk of fraud and money laundering, for example, tracking has become an increasing headache if done manually. As a solution to this labour-intensive process, AI technology can be trained to follow all the compliance rules and process a large number of documents - often billions of pages of documents - in a short period of time.
Case studies
Located in the heart of California’s Central Valley, the Clovis Police Department serves the rapidly growing community of Clovis, California—a vibrant city situated just northeast of Fresno in Fresno County. Home to over 129,000 residents, Clovis is known for its strong community values, family-friendly neighbourhoods, and forward-thinking city leadership. Once a historic railroad town, Clovis has transformed into a modern, thriving municipality, consistently ranked among California’s best places to live. Real-time public safety technology Clovis maintains a lean public safety model, with about 130 sworn officers and a total department staff Despite its growth, Clovis maintains a lean public safety model, with approximately 130 sworn officers and a total department staff of about 230 employees. The department takes pride in its reputation for innovation, responsiveness, and community trust, often operating with fewer resources than larger metropolitan areas—yet delivering highly efficient and effective policing services. As the city continues to expand—adding new residential developments, commercial centres, and educational infrastructure—the need for advanced, real-time public safety technology has never been greater. Commitment to innovation and collaboration Recognising this, Clovis PD launched a bold initiative to build a Real Time Information Centre (RTIC)—a centralised hub designed to unify data from hundreds of surveillance cameras, licence plate readers, dispatch systems, drone feeds, and body-worn cameras. The department’s goal: enhance officer safety, accelerate response times, and support smarter decision-making across the entire public safety ecosystem. With a deep commitment to innovation and collaboration, the Clovis Police Department is setting the standard for what’s possible in modern law enforcement. The challenge For Clovis PD, the answer began with re-imagining how real-time data is gathered, visualised, and acted upon As technology rapidly reshapes the public safety landscape, Clovis PD faced a key question: How could a lean, high-performing department continue to meet the demands of a growing city while maintaining visibility, speed, and responsiveness across a diverse set of threats and situations? For Clovis PD, the answer began with re-imagining how real-time data is gathered, visualised, and acted upon. The department managed streams of mission-critical information from hundreds of surveillance cameras, LPRs, drones, dispatch systems, and body-worn cameras—but these assets were siloed and difficult to manage from a single point of control. Officers and dispatchers needed faster access to the right information at the right time, and leadership needed a way to centralise command operations without overwhelming staff or adding layers of complexity. Future of real-time collaboration What Clovis required was a unified platform that could make sense of multiple inputs, prioritise action, and scale as the city’s needs evolved. It had to be powerful, but also intuitive and accessible to analysts, officers, and supervisors alike. Most importantly, it needed to be built in a way that would support not just the workflows—but the future of real-time collaboration between departments, field units, city pioneers, and neighbouring agencies. That vision became the foundation for Clovis PD’s Real Time Information Centre (RTIC)—and set the stage for a successful deployment with RGB Spectrum and Wildfire Technology. The RGB Spectrum solution: Zio and XtendPoint in action At the heart of Clovis PD’s RTIC is RGB Spectrum’s Zio® AV-over-IP platform and XtendPoint™ KVM-over-IP system, providing the centralised control, flexible visualisation, and easy expandability the department needed. Powering the visual backbone The Zio 4000 video wall processor seamlessly drives a 14’ × 5.6’ Barco TruePix 0.9 mm pixel pitch LED video wall, displaying live video from across the city, interactive maps, drone feeds, dispatch data, and analytic tools. With 16 HDMI inputs and 12 outputs, Zio acts as the visual brain of the RTIC—integrating diverse content streams into a single pane of glass for maximum awareness. Operators can quickly shift between presets for specific scenarios (e.g., drone deployment, vehicle pursuit, or major traffic events). Video streams are not only viewable in the RTIC but are routed to other locations, including Dispatch, the Emergency Operations Centre (EOC), supervisor offices, and field units. Zio also supports future integration with remote web access portals—allowing city officials and council members to view situational data during major incidents. Control with confidence Clovis PD operators use RGB Spectrum’s XtendPoint KVM-over-IP to control and interact with up to eight systems Clovis PD operators use RGB Spectrum’s XtendPoint KVM-over-IP to control and interact with up to eight independent systems simultaneously using a single keyboard and mouse. Each operator station features two 43″ curved 4K displays, creating a panoramic, ergonomic environment that consolidates workflows and boosts productivity. “What sold me on RGB was how effortless it was for everyone to manipulate the screen and display what they needed—everyone had access, and it just worked,” Chief Fleming, Chief of Police, Clovis Police Department. This intuitive plug-and-play interface significantly reduces training time and enables officers, dispatchers, and analysts to work fluidly between tasks—whether monitoring cameras, controlling drones, running licence plates, or launching live body cam feeds. Future-ready architecture: Built to expand RGB Spectrum’s IP-based architecture offers the flexibility Clovis PD needs to grow and adapt over time: Drone Expansion: As Clovis expands its DFR (Drone as First Responder) program with multiple Brink drone launch sites, the system will support direct drone video integration into the video wall and remote routing to field teams and fire personnel. Body-Worn Cameras: Using Axon’s new Respond technology, live body cam video is now accessible in real time—giving analysts and dispatchers critical visual data, especially when officers can’t communicate via radio. Mobile Command & Trailers: RGB Spectrum’s architecture enables future integration with mobile assets like camera trailers and portable operations centres, giving Clovis PD the tools to bring their RTIC capabilities to festivals, parades, emergencies, and other offsite events. “We’re not just solving for today’s challenges—we’re setting the foundation for tomorrow’s public safety technology,” said Chief Fleming. The human factor: Designed for everyday use From video wall presets to XtendPoint switching, every component was designed with the operator in mind Despite the complexity of the system’s backend, Clovis PD has found it remarkably easy to use. From video wall presets to XtendPoint switching, every component was designed with the operator in mind. Chief Fleming notes that even with staff rotating through dispatch or new to the RTIC, most users are up and running with minimal training. As the department continues to grow its analytics and drone teams, they’re confident in scaling the system further—without retraining or major technical overhauls. Inter-agency collaboration & City Council engagement The new RTIC isn’t just benefiting Clovis PD—it’s elevating collaboration with fire, EMS, and neighbouring jurisdictions. Fire & EMS: Fire department command staff are integrated into the drone viewing platform, allowing them to view aerial video in real time from their phones or tablets. County-wide Visibility: Drone video and surveillance feeds are shareable with county partners via secure portals, enabling unified situational awareness across jurisdictions. City Council Access: The Zio platform can generate remote viewing links that allow City Council and department heads to access selected live data and camera feeds during major incidents or EOC activations—keeping decision-makers informed without disrupting operations. This capability has not only improved response times and safety but has also proven to be a valuable selling point for gaining city support. Community pioneers now have full visibility into how investments in public safety technology translate to real-world benefits. The role of Wildfire Technology: Seamless execution As the system integrator, Wildfire Technology delivered end-to-end project success. From vendor selection and budgeting to installation, training, and post-deployment support, Wildfire guided Clovis PD every step of the way. Created detailed project plans and electrical requirements Helped secure sole-source documentation to streamline approval Completed installation and commissioning in under 30 days Provided responsive support and firmware updates post-launch “Everything was clean, professional, and ahead of schedule. Their team cared about the space like it was their own. That kind of integrity is rare,” Chief Fleming. Forward-thinking technology deployment From integrated drone surveillance and mobile command capabilities to remote city leadership access Clovis PD’s RTIC is built not just for now—but for the evolving needs of tomorrow. From integrated drone surveillance and mobile command capabilities to remote city leadership access and future third-party analytics platforms, the department is thinking beyond traditional law enforcement. They’ve already begun planning to host open houses and agency tours, sharing their story to help others nationwide modernise their own public safety operations. “If something doesn’t work, we’ll say so. But RGB Spectrum’s real-time visualisation system is absolutely working for us—and we rely on it every day,” Chief Fleming. Final thoughts The partnership between RGB Spectrum and Wildfire Technology helped Clovis PD bring its vision of a fully connected, mission-critical Real Time Information Centre to life. The result is a scalable, ergonomic, and operator-friendly environment that strengthens officer safety, improves situational awareness, and increases the department’s ability to respond and adapt in real time. “This isn’t just about the tech—it’s about what the tech enables. And with RGB and Wildfire behind us, we’ve built something that’s going to serve Clovis for years to come,” Chief Fleming.
Athena Security’s Concealed Weapons Detection System was selected by Champions Club Texas to protect patrons, members and staff at a first-of-its-kind hospitality destination in Houston that features a full-service hotel, lounge and bar with Southern-inspired cuisine and private-membership poker. Located in Houston’s expanding Westchase community, Champions Club Texas is celebrating its grand opening as a destination offering something for everyone, from business travellers seeking comfortable accommodations with well-appointed amenities to locals looking for a unique night out. Weapons detection system Athena's Concealed Weapons Detection System (WDS)/Walk Through Metal Detector is engineered to detect a wide range of mass casualty threats like handguns, shotguns, and rifles without requiring individuals to stop as they pass through the detector. There is no need to have individuals remove phones, wallets, or other extraneous items from their pockets due to the proprietary multiple-sensor detection method. The system adheres to Federal Standards while allowing both auditory and visual alert options, as seen in the best practices of Homeland Security for WDS. The concealed weapons detection system is designed to scan walking at an average speed of one person per second. Unintimidating approach Athena Security is a solution that detects weapons upon entry and is one of the many layers of security “At Champions we are raising the bar in hospitality and gaming, and that includes ensuring the most comfortable and safe atmosphere for our valued customers,” said Trent Touchstone, Director of Security, Champions Club Texas. “Athena Security is a solution that detects weapons upon entry and is one of the many layers of security protocols in place at Champions that improves operational efficiency of our security team as a workforce multiplier.” Athena Security’s low profile, unintimidating approach is a welcome differentiator from historic metal detector tech by eliminating the need to check cell phones and keys, allowing for a better flow into the venue. Modest-full time security team Advanced analytics and management protocols allow for deep visibility and flexibility to maintain staffing levels providing the highest level of safety. Touchstone, a 28-year veteran of the United States Marshals Service Chief with a long history of threat analysis, notes that given the hotel and membership club will require 24/7 attention with a modest-full time security team, he appreciates Athena Security’s ability to provide a feature-rich entryway security experience with the ability to automate and accomplish so much remotely.
Robots do monotonous workflows and less pleasant, repetitive tasks with brilliance. Combined with image processing, they become “seeing” and reliable supporters of humans. They are used in quality assurance to check components, help with the assembly and positioning of components, detect errors and deviations in production processes and thus increase the efficiency of entire production lines. An automobile manufacturer is taking advantage of this to improve the cycle time of its press lines. Together with the latter, VMT Vision Machine Technic Bildverarbeitungssysteme GmbH from Mannheim developed the robot-based 3D measuring system FrameSense for the fully automatic loading and unloading of containers. Pressed parts are thus safely and precisely inserted into or removed from containers. Four Ensenso 3D cameras from IDS Imaging Development Systems GmbH provide the basic data and thus the platform for process automation. Application The actual workflow that FrameSense is designed to automate is part of many manufacturing operations. A component comes out of a machine-here a press- and runs on a conveyor belt to a container. There it is stacked. As soon as the container is full, it is transported to the next production step, e.g., assembly into a vehicle. All these tasks are now to be taken over by a robot with a vision system-a technological challenge Up to now, employees have been responsible for loading the containers. This actually simple subtask is more complex than one might think at first glance. In addition to the actual insertion process, the first step is to determine the appropriate free space for the part. At the same time, any interfering factors, such as interlocks, must be removed and a general check of the “load box” for any defects must be carried out. All these tasks are now to be taken over by a robot with a vision system-a technological challenge. This is because the containers also come from different manufacturers, are of different types, and thus vary in some cases in their dimensions. Positioning of the components For their fully automatic loading and unloading, the position of several relevant features of the containers must be determined for a so-called multi-vector correction of the robot. The basis is a type, shape and position check of the respective container. This is the only way to ensure process-reliable and collision-free path guidance of the loading robot. All this has to be integrated into the existing production process. Time delays must be eliminated and the positioning of the components must be accurate to the millimetre. 3D point cloud These point clouds of all four sensors are combined for the subsequent evaluation To counter this, VMT uses four 3D cameras per system. The four sensors each record a part of the entire image field. This can consist of two containers, each measuring approximately 1.5 × 2 × 1.5 metres (D × W × H). Two of the cameras focus on one container. This results in data from two perspectives each for a higher information quality of the 3D point cloud. These point clouds of all four sensors are combined for the subsequent evaluation. In the process, registrations of relevant features of the container take place in Regions of Interest (ROIs) of the total point cloud. Interference contours Registration is the exact positioning of a feature using a model in all six degrees of freedom. In other ROIs, interference contours are searched for which could lead to collisions during loading. Finally, the overall picture is compared with a stored reference model. In this way, the containers can be simultaneously checked for their condition and position in a fully automated manner. Even deformed or slanted containers can be processed. All this information is also recorded for use in a quality management system where the condition of all containers can be traced. The calibration as well as the consolidation of the measurement data and their subsequent evaluation are carried out in a separate IPC (industrial computer) with screen visualisation, operating elements and connection to the respective robot control. Image processing solution The entire image processing takes place in the image processing software MSS developed by VMT The main result of the image processing solution is the multi-vector correction. In this way, the robot is adjusted to be able to insert the component at the next possible, suitable deposit position. Secondary results are error messages due to interfering edges or objects in the container that would prevent filling. Damaged containers that are in a generally poor condition can be detected and sorted out with the help of the data. The entire image processing takes place in the image processing software Multi-Sensor Systems (MSS) developed by VMT. FrameSense is designed to be easy to use and can also be converted to other components directly on site. Robust 3D camera system On the camera side, VMT relies on Ensenso 3D cameras-initially on the X36 model. The current expansion stage of FrameSense is equipped with the Ensenso C variant. The reasons for the change are mainly the better projector performance-thanks to a new projection process-as well as a higher recording speed. In addition, the Ensenso C enables a larger measuring volume. This is an important criterion for FrameSense, because the robot can only reach the containers to be filled up to a certain distance. The specifications of the Ensenso C thus correspond exactly to VMT's requirements, as project manager and technology manager Andreas Redekop explains: "High projector performance and resolution together with fast data processing were our main technical criteria when selecting the camera. The installation in a fixed housing was also an advantage.” Ensenso models Housing of a robust 3D camera system meets the requirements of protection class IP65/67 The Ensenso C addresses current challenges in the automation and robotics industry. Compared to other Ensenso models, it provides both 3D and RGB colour information. Customers thus benefit from even more meaningful image data. The housing of the robust 3D camera system meets the requirements of protection class IP65/67. It offers a resolution of 5 MP and is available with baselines from current to approx. 455 mm. This means that even large objects can be reliably detected. The camera is quick and easy to use and addresses primarily large-volume applications, e.g., in medical technology, logistics or factory automation. Outlook By automatically loading and unloading containers and the integrated 3D container inspection, manual workstations can be automated with the help of FrameSense. Against the background of the shortage of skilled workers, the system can thus make an important contribution to process automation in the automotive industry, among others. It meets the prevailing challenges of the industry. Ensenso C provides the crucial basis for data generation and exceeds the requirements of many applications. Lukas Neumann from Product Management sees their added value especially here: “The high projector power and large sensor resolutions are particularly advantageous in the field of intralogistics. Here, high-precision components have to be gripped from a great distance with a large measuring volume.” For other stacking or bin-picking applications in classic logistics, he could imagine a similar camera with high projector power but lower resolution and fast recording. So nothing stands in the way of further developments and automation solutions in conjunction with "seeing" robots.
Overview The largest city in the United Arab Emirates, is the epitome of a city where progress meets tradition. Since the inauguration of the 21st century, the city has rapidly grown, with iconic landmarks and business centres populating it. Known befittingly as the Global City, it is the most populous Emirate, and is home to 35,32,000 people as of 2022. As a part of the city’s metamorphosis into one of the prime international destinations, the visionary leaders of the city have developed a progressive transit system with a well-maintained roadway framework, ensuring seamless connectivity within the city’s perimeters. A significant part of ensuring a hassle-free commute in the city is the installation of an RFID-based electronic toll road system, enabling a continuous flow of traffic through toll gates. The challenge Government body had equipped the gantries with a network of cameras with the vision to surveil While the city has a top-notch public transit system, whose efficiency has been magnified with the automated toll system installed at the gantries, the government body of the city is cognizant of the fact that the security of the citizens is paramount. To complement its modern toll system, the city needed a surveillance system to ensure safety. Considering this, almost a decade earlier, the government body had equipped the gantries with a network of cameras with the vision to surveil the traffic conditions and vehicle movement in the area. Video surveillance solution However, the existing surveillance solution, with its limited surveillance and low-resolution video feeds, fell short of the city’s requirements. The inadequate data storage capacity further augmented the issue, often causing slow investigations of critical scenarios. As a result, the city decided to undertake a major security upgrade by demanding a video surveillance solution that is resilient, scalable, and has proven expertise in monitoring the traffic of urban landscapes. Further, with the rapid increase in traffic density, it became pertinent for the city to deploy a surveillance solution that empowers operators located across the city to be able to not only access surveillance data round the clock but also provide them a framework to communicate and collaborate interdepartmentally, adding another layer of security to the schema. The solution Videonetics and Vantage Security collaborated to design an intelligent and surveillance solution In an effort to enhance security measures at toll gantries, decision-makers recognised the opportunity to upgrade the surveillance solution. They sought a system that would not only enable effective communication but also proactively monitor traffic across toll gantries. The industry’s pioneering brands, Videonetics and Vantage Security collaborated to design an intelligent and scalable surveillance solution to keep watchful eyes at toll gantries. The technology partnership between these companies resulted in a bespoke and modular AI-powered unified solution that encompassed an intelligent video management system (VMS) and ultra-high-definition network cameras. Key points of solution Advanced Surveillance Solution for Toll Gantries: The city’s government transport officials required an intelligent surveillance solution that could adapt to future needs and accommodate the city's growing number of vehicles. They prioritised an open platform that could support additional capabilities and applications over time. After a rigorous evaluation process, Videonetics and Vantage Security were chosen for the project. Sixteen toll gantries in the city are equipped with Vantage Ultra high-definition cameras, managed by Videonetics IVMS 3.0. This integrated solution provides 24/7 monitoring through a user-friendly interface and ensures easy accessibility to video data for operators and senior authorities. Enhanced Traffic Monitoring and Incident Recording: The implemented solution empowers control centre operators to monitor traffic activity, maintain traffic flow, and capture any adverse events occurring at toll gantries. The adaptive interface allows dynamic monitoring with swift navigation through the system using a map-based interface. Operators can simultaneously view live and recorded videos on a single display panel, ensuring no critical event is missed and investigations are expedited. The platform's data recovery framework with failover and redundancy features ensures uninterrupted access to critical information, even during unforeseen calamities. Streamlined Collaboration and Rapid Investigations: The unified surveillance solution offers significant advantages in investigations, streamlining the process and accelerating outcomes. Previously, investigators had to sift through extensive video data in separate systems to identify relevant information and suspects. With the platform's unified view, investigators can expedite their work by easily accessing all required data in one place. Additionally, the built-in chat engine facilitates seamless communication among active operators, allowing them to share camera views, events, and screen layouts. This feature enables effective collaboration and enhances the speed and efficiency of investigations. By implementing this advanced surveillance solution, the city’s toll gantries have significantly improved security measures while ensuring scalability and adaptability for future needs. The collaborative efforts of Videonetics and Vantage Security have resulted in an integrated system that enhances traffic monitoring, incident recording, and investigative capabilities, setting a new standard for toll gantry surveillance. The impact This case study examines the remarkable outcomes achieved through this technology The implementation of Videonetics and Vantage Security's unified solution has had a transformative impact on traffic monitoring at toll gantries. This case study examines the remarkable outcomes achieved through this technology, including real-time information for authorities, enhanced security levels, expedited investigations, improved response efficiency, and a more secure and efficient driving experience for residents and commuters. "Partnering with Videonetics to develop a unified solution for the city has been an enlightening and rich experience. With their dedication to continuous innovation and improvement, they have curated an Intelligent Video Management Solution, that, in combination with our powerful cameras, is primed to transform traffic management and surveillance in the one of the wealthiest cities of UAE," Prateek Verma, Sales Director-MEA Region, Vantage Integrated Security Solutions. Key points of impact Real-Time Traffic Monitoring and Enhanced Security: The unified solution provides authorities with real-time information on the traffic situation near toll gantries, enabling easy monitoring and management. By leveraging ultra-HD cameras with wider coverage and sharp details, the overall security level of toll gantries has significantly improved. Round-the-clock monitoring ensures prompt detection and response to potential security threats or incidents. The solution empowers authorities to take proactive measures and ensures a safer environment for all road users. Expedited Investigations and Improved Response Efficiency: The implementation of the unified solution has expedited investigations into incidents, leading to heightened situational awareness and improved response efficiency. Investigators can now access a unified view of all video data, eliminating the need to retrieve information from separate systems. This streamlined process enables quicker analysis of incidents, allowing authorities to take necessary actions promptly. The solution enhances the accuracy and efficiency of investigations, resulting in improved safety and security outcomes. Secure and Efficient Driving Experience: With live visualisation capabilities, operators can identify potential threats or emergencies and respond promptly. The advanced surveillance technology provides a more secure and efficient driving experience for residents and commuters. The presence of the unified solution reassures road users that their safety is prioritised, instilling confidence in the overall transportation infrastructure. The solution's capabilities contribute to smoother traffic flow, reducing congestion, and enhancing the overall driving experience. Future-proof Investment through Flexibility and Scalability: The open and modular architecture of the solution enables seamless integration of additional sub-systems and applications, making traffic management even more robust. Its flexibility and scalability ensure that the surveillance system can adapt to future requirements and technological advancements, making it a future-proof investment for the authorities. The solution can evolve alongside the city's growth and changing traffic patterns, providing long-term value and sustainability. The implementation of the unified surveillance solution has revolutionised traffic monitoring at toll gantries of the city. The outcomes include real-time information for authorities, enhanced security levels, expedited investigations, improved response efficiency, and an overall secure and efficient driving experience. With its future-proof design, the solution ensures that the city’s toll gantries are equipped with advanced technology to meet evolving needs and ensure the safety of road users.
Round table discussion
When it comes to preventing theft and ensuring overall safety, technology offers a robust toolkit for retail stores to enhance security in several ways. From intelligent surveillance systems to RFID tags used to avoid shoplifting, today’s retail and loss prevention strategies are more effective than ever. Beyond security, the newer technologies can also provide benefits related to merchandising, inventory control, customer service, and the list goes on. The combination of abundant data and artificial intelligence (AI) is a powerful one-two punch that is on the verge of reshaping the retail industry. We asked this week's Expert Panel Roundtable: How are new technologies transforming the retail and loss prevention markets?
As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?
The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked this week’s Expert Panel Roundtable: How is the role of the security installer/integrator changing?
