Qualitest, the independent software testing and quality assurance company, opens its new headquarters in Central London following a period of worldwide growth. Serving as a central location with easy access to Qualitest’s US, Israel, India and Romanian offices, London is also a base for prominent existing clients as well as a wide array of companies seen as prospective clients. The new office, based close to Liverpool Street station, brings together employees located across greater London...
IronYun, an AI-based video surveillance software company and Razberi Technologies, an open-platform video surveillance hardware company entered into a technology partnership, marking a turning point for IronYun’s physical security video surveillance solutions. With the introduction of IP cameras, physical security has become a strain on network bandwidth. Security response times can mean the difference between life or death. The technology required to store and quickly retrieve 4 mega pix...
Secure units for vulnerable children and their families are one of the most complex developments to provide security for, but thanks to its tailored solutions and vast experience, ASSA ABLOY High Security and Safety Group has helped to improve resident safety at numerous facilities. The amount of time young adults are spending in Secure Units is increasing by up to 20%, putting added pressure on these types of facilities. This is also putting strain on the need for security solutions that...
Johnson Controls announces Tyco Cloud, a new cloud-based security suite developed to help customers move costly and complex security infrastructure for access control and video surveillance to the cloud. With Tyco Cloud, organisations can reduce costs, improve enterprise security management and scale security operations on demand, providing unlimited possibilities to deliver security services over the internet. Accelerating digital transformation Tyco Cloud empowers this digital transformatio...
Passwords are one of the most familiar elements of information systems, but also one that can be overlooked or underutilised. New alternatives are emerging, and the role of passwords is evolving in the age of the Internet of Things. We asked this week’s Expert Panel Roundtable: How is the role of passwords changing in physical security systems?
Beijing-based Pensees Technology Co Ltd (Pensees), known for its integrated AI-based solutions in computer vision and IoT technologies, formally unveiled the Pensees Singapore Institute, an R&D facility which will oversee the company's applied industrial research and delivery capabilities in Singapore and the region. The Institute was officially launched by Mr. Ma Yuan, the founder and Chief Executive Officer of Pensees, and Ms. Wang Rong Fang, the counsellor for Science and Technology at t...
The CPC202 and CPC204 Shared Occupancy Controllers from access controls specialists Nortech are compact, standalone, intelligent units that control access for groups of users sharing the same parking facility. A single CPC204 Shared Occupancy Controller can provide full access control to a parking facility that is shared by up to four independent user groups. As well as validating user credentials, it will monitor usage and prevent each user group from exceeding its allocated number of parking spaces and will work almost any barrier/gate system. Supporting visitor management The CRC202 Shared Occupancy Controller can be used to control access to a parking facility by a single group of users, preventing over occupancy of the facility. It can also be used to manage the sharing of a facility by two user groups. The controllers support independent readers and gate controls for entry and exit gates/barriers Both Shared Occupancy Controllers provide a comprehensive range of access control functions such as restricting parking to certain times of the day, preventing the abuse of pass cards (pass back), and supporting visitor management using group specific PIN codes. The controllers support independent readers and gate controls for entry and exit gates/barriers and work with most types of card reader/vehicle ID reader. They have capacity for up to four count groups (CPC204) or two count groups (CPC202) and can accommodate for up to 9,999 users per group. Access control features The CPC202 and CPC204 devices also have capacity for up to 65,000 cards/tokens, provide a choice of counting methods and can control up to four message signs, Space/Full signs or traffic signals. The compact and easy to install controllers optimise parking capacity, maximising return on investment and help to prevent parking in unauthorised areas. This not only improves safety but also avoids disputes and minimises disruption to an area. Other benefits include the saving of fuel and reducing of pollution by preventing drivers from entering the car park when spaces aren’t available and the comprehensive range of access control features. The visual indication of which companies have spaces available also helps to avoid queuing and enables each tenant company to manage their own parking allocation. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
Allied Universal, a security and facility services company in North America, recently announced the rebrand of Staff Pro to Allied Universal Event Services. Staff Pro was obtained through the company’s acquisition of U.S. Security Associates back in 2018. This new Allied Universal Event Services business is recognised as industry-leading crowd management, event staffing, and consulting company and now has a new logo, tagline, positioning, and web presence. In addition to offering experienced and trained professionals, managers and personnel to every type of venue and event imaginable, Allied Universal Event Services focusses on-site security and a comprehensive suite of advanced technology and risk management solutions. Backed by Allied Universal, this new brand is able to boast an expansive portfolio of industry-leading security solutions, expertise, and technological resources. Single-source solution for event security Allied Universal Event Services' is the pioneer within the entertainment industry “We took this opportunity to rethink how our event services brand should be positioned in the marketplace as a one-stop solution,” said Steve Claton, regional president-Southwest at Allied Universal Event Services. “We are proud to be ahead of the curve in a rapidly evolving industry, and Allied Universal Event Services will now illustrate just how far our company has come.” Through the combined capabilities of Allied Universal, the company's event services division is now a single-source solution for everything from temporary staffing, consulting and security for all events. Allied Universal Event Services' is the pioneer within the entertainment industry providing innovative and expert guest management solutions. In addition, the event services team has a successful formula for addressing convention and trade show's complex challenges from a security and staffing perspective. The Allied Universal Event Services logo encompasses the visual identity of the highly recognised corporate brand of Allied Universal. This new brand’s emphasis on providing a full suite of products and top-notch customer service to clients on a national scale is highlighted in the new tagline Preferred by Clients and Loved by Guests.
When a company the size of TE Connectivity, a global provider of connectors and sensors, works to change the future, the positive results can be felt around the world. TE details how it is working toward its purpose of building a safer, sustainable, connected and productive future through its products, partners and business practices in the 2018 Corporate Responsibility Report. "Our employees genuinely want to feel like they are leaving the world a better place for the next generation and helping our customers do the same," said CEO Terrence Curtin. "I'm excited about all the ways we're using digitisation in our global efforts, from creating a better online customer experience to increasing the safety and resource efficiency in our factories. TE is making the world's roadways safer, too, as the technology behind autonomous vehicles“It is also fulfilling to see how our enterprise strategy and purpose are aligning to sustainable long-term global growth trends such as the future of transportation, automation, life-saving medical devices, renewable energy solutions and connected everything." Making roadways safer As vital components of medical devices that are designed to improve patient outcomes, TE sensors and connectors are helping to save lives. For example, TE products are integral components of a medical device used to remove blood clots, minimising the risk of further strokes. TE is making the world's roadways safer, too, as the technology behind autonomous vehicles. Approximately 94% of crashes are caused by human error and autonomy removes that factor from the equation. By 2030, it is expected that 10% of vehicles will be fully autonomous with new features like predictive ride technology that would allow cars to sense and react to the state of the road ahead. In addition to helping make the world safer with its products, TE is also working to reduce risks in its own facilities. Since the launch of TE's Safety Assessment for Effectiveness program in 2010, the company has seen a 61% decrease in reportable accidents and received external recognitions for its safety initiatives globally. Received awards from multiple countries TE technology connects and protects electrical equipment for safe, reliable and high-performing wind farmsThree sites in Germany received the Golden Hand Award from safety insurance company BGHW for preventing hand and finger injuries. TE's plant in Thailand earned a Zero Accident Award from the Ministry of Labour in recognition of the 3.2 million hours of operation since its opening in 2015 without an incident. And in Greensboro, North Carolina, TE facilities earned two honours from the state Department of Labour: The Gold Safety Award and recertification through 2023 as a Carolina Star site. Through a series of Energy Treasure Hunts, TE uncovered opportunities to reduce energy use by an average of 6% at manufacturing sites, contributing to a 30% decrease in energy use intensity since 2010. Because of this program's success, another 45 plants around the world have committed to completing an Energy Treasure Hunt in FY2019. TE also supports customers developing the future of renewable energy. TE technology connects and protects electrical equipment for safe, reliable and high-performing wind farms, from wind turbines to the grid and on to substations. Delivering a better customer experience TE technology will be the foundation of tomorrow's smart cities, in which people can track public transit with smart phonesTE factories around the world are becoming more digital as the company embraces the Industry 4.0 revolution to increase productivity and deliver a better customer experience. The sensors and connectors created in these factories are integral in embedding the Internet of Things into our daily lives as the bridge between hardware and software. And TE's engineers work with customers, large and small, to help explore efficiencies and design solutions these partners might not have considered on their own. TE believes that more possibilities reveal themselves as the world becomes more connected. TE technology will be the foundation of tomorrow's smart cities, in which people can track public transit with their smart phones, cars will make safer and faster decisions than human drivers and high-speed rail systems will get people where they need to go more efficiently. TE employees strive to build deep connections with the communities in which they live and work through charitable outreach. In the past year, employees recorded 36,000 volunteer hours and more than $5 million was donated to 1,500 non-profits in more than 100 communities around the world by TE and the TE Connectivity Foundation.
Corps Security has won a three-plus-two-year contract to provide security services to French international bank BNP Paribas in London. The integrated security partnership involves manned guarding and event guarding services together with close protection services and systems monitoring from Corps’ monitoring centre in Glasgow. Manned guarding, event security BNP Paribas operates in 77 countries and is the world’s seventh largest bank by assets and properties. It was formed by the merger of Banque Nationale de Paris and Paribas in 2000, but its history stretches back to its first foundation in 1848 as a national bank. More than 40 Corps Security colleagues will work across four different BNP Paribas bank sites in the capital, including three in the City together with Harewood Avenue in Marylebone. BNP Paribas – Corps Security partnership Mike Bullock, CEO of Corps Security, said: “BNP Paribas was founded in 1848, just 11 years before Corps Security. We’re delighted to be working in partnership with one of the most established names in the banking world to deliver a truly innovative security offering.”
Allied Universal, a security and facility services company in North America, has acquired Shetler Security Services, a Phoenix, Ariz.-based company offering security solutions on a national level. Terms of the deal were not disclosed. “The acquisition of Shetler Security Services aligns perfectly with our long-term strategic plan of adding exceptional security professionals and valuable resources into local markets around the country,” said Steve Jones, CEO of Allied Universal. “Together, we will bring fantastic opportunities to Shetler Security Services clients and employees with the goal of delivering innovative security solutions to all.” Armed, unarmed and patrol security services Founded in 2007, Shetler Security Services offers the implementation of armed, unarmed and patrol security services for a premier client base that includes widely recognised financial institutions within the United States. With revenues in excess of $22 million and more than 525 employees, the company provides security services in Arizona, California, Minnesota, Colorado, Texas, Nevada, New Mexico and Montana. Shetler Security President/Owner, Mike Shetler, will be joining Allied Universal as a consultant. “The combination of our two companies will provide significant benefits for our clients, including access to Allied Universal’s highly advanced technology solutions,” said Shetler.
Informa Markets is delighted to announce further growth for the 2019 edition of IFSEC International, FIREX International, Safety & Health Expo and Facilities Show. The shows demonstrated notable visitor growth, representing 39,188 unique visitors – including thousands of international visitors from 128 countries – boasting an overall combined budget of £45.7 billion. Visitors from 117 different countries IFSEC International welcomed a total of 34,756 visitors, seeing growth in high-quality visitors representing 117 different countries and a combined annual purchasing budget of £23 billion showing the potential scale of investment the visitors were in a position to make. IFSEC also saw a substantial increase in visitors coming in from neighbouring shows – FIREX International, Facilities Show and Safety & Health Expo – and engaging with exhibitors. IFSEC’s growth was also demonstrated in a greater increase of distributors and channel partnershipsThis year saw a huge volume of installers and integrators attending the exhibition, a significantly higher number than any other UK event. In particular, IFSEC attracted thousands of installers from London and the South of England, with a combined spending power of over £470 million to spend on new products. Representation from large installation companies and TFMs this year included Pointer, Kings, Banham, Mitie, Frontline, Secom, Magnum and Trinity. Growth in construction security sector IFSEC’s growth was also demonstrated in a greater increase of distributors and channel partnerships, with the diverse range of international visitors allowing exhibitors to establish buying chains in a number of new territories, in particular the UK, Italy, Spain, Belgium, France, Netherlands, Germany, Czech Republic, Hungary, Israel, the Nordic countries, Japan, the United Arab Emirates and more. The growth in security end users could be particularly felt in the construction and real estate sectors, with representation from Kier, Costain, Ballymore and Mace – among others – as well as critical national infrastructure and government organisations such as Arriva Rail, Dubai Police, UK Power Networks, the United Nations, the Ministry of Defence. These numbers are particularly encouraging for next year’s co-location with Counter Terror Expo. Surveillance Camera Day This is a goal we’ve worked hard to meet, and we’re thrilled to see it reflected in this year’s results"The positive response to IFSEC International was driven by a number of key highlights, in particular the first ever Surveillance Camera Day, launched by Tony Porter, the UK’s Surveillance Camera Commissioner. This centred on a new minimum requirement for surveillance cameras – Secure by Design – which was introduced and discussed by Porter across several well-attended keynote sessions. Simon Young, Exhibition Director commented, “IFSEC International 2019 was another huge success. It’s encouraging to see the security market shift in a direction that better signifies the complementary relationship between the installer, the distributor and the end user, but also the increasing importance of the auxiliary markets in the security buying process, including facilities and health and safety. This is a goal we’ve worked hard to meet, and we’re thrilled to see it reflected in this year’s results.” Visitors from various sectors at FIREX FIREX International saw an impressive 4% increase in year-on-year visitors and a 13% increase in the visitor-to-exhibitor ratio. Visitors came from 73 countries, representing a broad cross-section of the fire safety profession: 16% of visitors came from the construction sector, reinforcing the interest we have seen in fire safety in the wake of Grenfell, and complementing the growth in attendance we saw at our Tall Building Fire Safety Conference this year. A further 12% of our audience was involved with manufacturing, revealing a thriving sector bursting with innovation. Finally, the event witnessed a further increase in the number of fire safety installation companies in attendance, which reflects the merging of sectors we are seeing across all four shows in the series. In total, visitors had a combined annual purchasing budget of around £6.3 billion, demonstrating the wealth this sector is accumulating. Increase in number of high-quality visitors Government representation continued to increase at the event, totalling around 8% of total visitorsHighlighting the increasing importance of FIREX to the global fire safety market, government representation continued to increase at the event, totalling around 8% of total visitors. Furthermore, over a third of visitors were business owners or senior managers, with this increase in high-quality visitors reflected in feedback from the exhibitors. FIREX International’s growth was driven by a programme of timely, current seminars, most notably a session outlining the findings of the Hackitt review into the Grenfell tragedy, one of the key discussions within the industry. New FIREX event in Egypt Furthermore, FIREX officially launched its new Egypt show, set to open on 3-5 November 2019 in Cairo. This represents a significant expansion of the FIREX brand, bringing this world-class industry events to major new markets across Africa and the Middle East. Commenting on this year’s success, Exhibition Director Simon Young said, “It’s been another successful year for FIREX International. We’ve continued to deliver a world-class event at the forefront of the fire safety profession – and we’ve seen this borne out in significant growth in installers, construction and manufacturing professionals and representatives from government. FIREX is critical for the industry, and the growing, high quality audience is a testament to this.” CPD-accredited educational seminar This programme helped Safety & Health Expo secure a 3% increase in visitors and an annual purchasing budget of £7.2 billionSafety & Health Expo saw steady visitor growth driven by an impressive selection of highlights, including a 75-hour CPD-accredited educational seminar programme, the brand-new Workplace Wellbeing Show and the new PPE Attack Zone. The 2019 inspirational speakers were a particular attraction with Steph McGovern, Eddie the Eagle and Jonny Wilkinson drawing huge crowds. This programme helped Safety & Health Expo secure a 3% increase in visitors and an annual purchasing budget of £7.2 billion ensuring Safety & Health Expo remains by far the largest event of its kind in the UK. Visitors came from 74 countries, with strong growth in heads of department and C-suite professionals, highlighting the show’s prestige and considerable global reach. Event Director Chris Edwards commented, “The substantial increase in footfall we saw this year and the high-quality of visitors Safety & Health Expo attracts, really demonstrates how significant the event remains for the health and safety profession. We’re proud of the way it has continued to grow in scope and scale, remaining at the forefront of the industry as it evolves.” Showcasing smart buildings technology The visitors to Facilities Show boasted a combined annual purchasing budget of £9.2 billionFacilities Show also demonstrated a 3% increase in visitors, continuing a three-year upward trend in attendance. As with the other shows, this resulted in a 4% increase in the number of visitors per exhibitor, giving every exhibitor an increased opportunity to meet the strong numbers of TFMs, facilities directors, C-suite executives, directors, owners and heads of departments. Demonstrating the importance of this sector, the visitors to Facilities Show boasted a combined annual purchasing budget of £9.2 billion. Among the highlights driving such strong numbers was the Smart Buildings Expo – a new area dedicated to showcasing smart buildings technology including a working replica of a smart office building, which attracted considerable attention from visitors. Facilities Show also benefited from increased footfall resulting from the inspirational speakers – a shared feature with Safety & Health Expo. Event Director Chris Edwards said, “We’ve adapted Facilities Show to better reflect the changing face of the profession – that meant introducing new features such as the Smart Buildings Expo and the Workplace Wellbeing Show. And these developments help Facilities Show remain a critical destination for FM and workplace professionals, so we’re delighted to see that reflected in the show’s continued upward trend.” Significant events for the respective industries These strong numbers represented the four events’ continued centrality to their respective industries. Showcasing the most innovative products, providing education and helping connect thousands of professionals with hundreds of leading exhibitors, each has proved itself an essential part of the industry calendar, reflected in the visitor growth and their continued innovation. IFSEC International, FIREX International, Safety & Health Expo and Facilities Show will take place on 19-21 May 2020 Next year, IFSEC International, FIREX International, Safety & Health Expo and Facilities Show will take place on 19-21 May 2020. The date change, announced earlier this year, has been made so that all four events will better reflect the industry calendar and give exhibitors and visitors a longer period of time in which to continue their conversations before the summer period. Return of Smart Buildings Experience Smart Buildings Expo will expand to become its own event alongside Facilities Show, and the Smart Buildings Experience in association with Vanti will return with a new, wider remit aiming to integrate even more suppliers into its programme. Joining the events at ExCeL London next year will be Security & Counter Terror Expo, which previously took place at Olympia London. Together with IFSEC International, this will create an even more comprehensive and diverse global hub for the security industry, giving attendees a unique opportunity to access all segments of the market.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture influences door solution decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organisation’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organisation and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training employees on door security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organisation or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate through the decision-making process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New security entrance installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule group meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure you monitor public areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organisation. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What is the ultimate success of the installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
Today’s security industry technology standards create a common framework for achieving predictable performance. Systems are made more secure and easier to install, use and integrate with other devices. Standards are also intended to be living documents, open to continual refinements to benefit manufacturers, integrators and end users. An excellent example is the Open Supervised Data Protocol (OSDP), which is now the industry’s gold standard for physical access control installations. It was designed to offer a higher level of security with more flexible options than the aging defacto Weigand wiring standard. Updating OSDP-readers simultaneously One recent addition enables end users to push firmware and software updates to thousands of OSDP-enabled card readers simultaneouslyOSDP, first introduced in 2011 by the Security Industry Association (SIA), continues to evolve with significant manufacturer input. One recent addition enables end users to push firmware and/or software updates to a few or thousands of OSDP-enabled card readers simultaneously. Weigand technology requires updates to be made one at a time at each reader. Regularly changing reader encryption keys is an excellent way to enhance facility security. It’s easy using the OSDP file transfer capability and the latest DESFire EV2 credentials containing multiple encryption keys. You can transfer the next code on the card to all readers and the job is done. And there’s no need to create a new card for each user or reprogram each individual reader. AES-128 encryption ensures cybersecurity It’s time to migrate entirely away from Weigand technology. If greater security, convenience and reduced labour from the latest OSDP updates isn’t reason enough, here are a few more things to consider. The 40-year-old Weigand protocol provides no signal encryption, making it easy for hackers to capture the raw data transmitted between cards and readers. OSDP readers support AES-128 encryption while providing continuous monitoring of wires to guard against cybercriminals. Weigand reader installations require homerun cable pulls from the control panel to each peripheral device. OSDP readers can be daisy chained, providing additional savings on cabling and installation time. Weigand technology is simply too slow to work with today’s most versatile and secure card technologies. OSDP readers work with virtually all modern access control cards. The OSDP standard also works with biometric devices; Weigand does not. Meeting requirements of FICAM guidelines SIA is pushing to make the latest OSDP version a standard recognised by the ANSI, a move to enhance the global competitiveness of U.S. security businessesAlso, OSDP is becoming a must-have standard for organisations demanding the highest security levels. The standard meets requirements of the Federal Identity, Credential and Access Management (FICAM) guidelines that affect how the access control industry does business with the federal government. SIA is pushing to make the latest OSDP version a standard recognised by the American National Standard Institute (ANSI), a move to enhance the global competitiveness of U.S. security businesses. There’s still a large worldwide reader installation base that works solely with the Weigand protocol. Admittedly, changing them all at one time may be prohibitively expensive; however, standards should be viewed as a journey, not a destination. That’s why a measured migration is the right choice for many organisations. Begin by securing the perimeter. Replace only the outside-facing Weigand readers. As long as the walls are secured, the inside can remain a softer target until OSDP-compatible readers can be added indoors. The case for moving to OSDP as a standard is compelling. It offers our industry the opportunity to design access control software and products that provide what end users want most – greater security, flexibility and convenience.
Workforce management systems gather and analyse information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimises operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customisable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organisations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimised to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyse current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyse current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalise resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customisable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
Krowd is an app that connects people together based on geography; that is, if they are at the same place at the same time. Users sign into the app using the local WiFi, identify themselves by username, and are placed immediately in a group chat comprising anyone else at the location who has signed into the app. An enhancement of the Krowd app, known as Krowdsafe, leverages the technology to achieve and promote security and safety. Specifically, Krowdsafe enables users to interact directly with security personnel at a public place to report any crimes or security infractions and to enable rapid response. Think of it as “crowdsourcing” security – the app provides more eyes and ears to keep a venue safer. In effect, it enables each of its users to be an extension of the security presence at a venue or event. Krowdsafe improves crowd resilience. “Crowdsourcing” security – the app provides more eyes and ears to keep a venue safer Krowdsafe security app Krowdsafe also opens a channel of communication for the security team to provide ad-hoc security information reminders or messages. Krowdsafe can be used at a variety of venues, including stadiums, transport hubs, office blocks, retail malls, college campus and major events organisers. The app does not access identities, violate privacy, or track the movements of users. Other app users only know the information fellow users disclose. Still, group chats, one-on-one engagement, and other social media interactions can ensue, whether about a favourite football team or the excitement of a rock concert. The system fosters digital engagement that centers around a physical space. Krowdsafe applies those capabilities to promoting better security. Enhancing crowd safety and management The elements of Krowdsafe beat out 67 competitors to win the Defence & Security Accelerator Competition to Innovate Crowd Safety, launched by the UK Home office after terror events in 2017. Key areas of interest in the competition were to improve the detection of threats from explosives and weapons within a range of crowded places with high footfall and so reduce the chance of future attacks. Krowdsafe provides a prioritised, readily accessible and simple way for members of a crowd to communicate with a security team charged with keeping them safe. The £250,000 government award has helped the product move forward commercially at a faster pace. Krowdsafe app does not access identities, violate privacy, or track the movements of users Krowdsafe users can tap a red button, prominent on the Krowd app, that says “Report.” They may then choose from a listing of common threat types – from suspicious activity or unattended activity to medical emergency or fire services. The list is configurable by venue and corresponds to any specific threat models. The list corresponds to the nature of any situation security wants to address, such as “anti-social behavior” at a football club. Users in the crowd can anonymously report racist chanting, for example. In a children’s sporting event, the app can be used to facilitate lost-and-found children. If a child gets lost, a user can share a photo with the security team, who can alert the “public” (other Krowdsafe users) and find the child within minutes or seconds. Encrypted identifier code A user taps the “Report” button, selects an issue, and an alert goes directly to the security team A user taps the “Report” button, selects an issue, and an alert goes directly to the security team, who can respond because they have the encrypted identifier code from which the message came. For that point, the security team communicates one-on-one with the user, who can then choose to share their current location with the security team to facilitate response. (The “legitimate interest” of knowing the location negates any privacy concerns.) Once location is enabled, the security team can follow the precise positioning of threats on a map, using GPS and other technologies, or even on a three-dimensional digital map of a multi-story building. Another security benefit of Krowdsafe is prevention. Event organisers and venue managers can promote the use of Krowdsafe on posters or in announcements throughout the venue. Additional eyes and ears are the equivalent of CCTV coverage on every inch of a venue and use of the system makes the environment more hostile to mischievous, malicious and/or terrorist activity. In effect, bad guys will go somewhere else. Enhancement to Krowd app Krowdsafe is an enhancement to the Krowd app, which has been around for a couple of years and is available in app stores for iOS and Android. The app approximates in the digital world the experience of being a stranger in the crowd in the real world. Users can join a conversation based on their username, and then disclose to the crowd whatever they wish (or not). Event managers/organisers can promote hashtags to help identify others in the crowd (such as #ManUnited to identify fans of the same football team). In general, users can identify themselves (voluntarily) according to common interests using hashtags. “Krowd is a group chat that connects people together at the same place at the same time in a group, but without anyone having to disclose personal information,” says Geoff Revill, Managing Director, Krowdthink Ltd. “You have a digital presence in the same place with other people at the same time.” Wireless connectivity Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue. Once someone signs in, information about them is merely a grouping of “hash” numbers, which are used to identify them as they communicate with others in the location. However, the “hashing” cannot be hacked to find a user’s location, thus ensuring greater privacy. Because Krowd does not collect personal data (which is a revenue source for most social media companies), the company generates revenue by providing the service to venue owners who wish to interact with and manage a crowd. Data security Location data is considered sensitive under General Data Protection Regulation (GDPR), and tracking locations can help to identify where someone lives, works, who they associate with, etc. By not tracking location, Krowd avoids the related privacy issues. After initially signing in on WiFi, Krowd communications can also use 2G, 3G and other cellular networks in addition to WiFi. Addressing privacy concerns is essential to encouraging involvement in the Krowd app, and in Krowdsafe. “If you want people to participate in keeping the crowd safe, you have to get their trust and respect them, that’s a building block behind the behavioral science,” says Revill. By not tracking location, Krowd avoids the related privacy issues Privacy protection Because Krowd users remain anonymous (except for the information they choose to share), user data is not collected (and/or sold or used for future marketing purposes). Krowd’s paying customers are event venues and public places that provide the Krowd service and can promote their commercial messages or provide other information to their populations while on site. Krowdsafe can provide immediate security benefits to a venue. Even if only 25 staff members use the app in a given location, for example, that’s 25 more sets of eyes and ears to help the security department. In a retail mall, if the staffs of 200 tenant businesses use the app, that’s another 500 or so people watching out for security. Among the general public, use of the app can be promoted in customer newsletters, or by posting group discussions on big screens around a venue. Wide marketing scope It enables members of a crowd to report any broken doors, water leaks or blocked toilets Security is a secondary benefit for some Krowd users, who are drawn to the app because of marketing opportunities, such as the ability to provide discounts or promotional offers to customers while they are on site. The app also encourages social media interaction, while maintaining the venue’s ability to “manage” the crowd by moderating any discussions. The Krowd app also provides management benefits to a venue. For example, it enables members of a crowd to report any broken doors, water leaks or blocked toilets. In general, the app helps to promote a better brand experience for the customer. Incident management One of the UK government’s concerns about Krowdsafe was its possible use by terrorists or other to cause incidents in a public venue. Think of the case of Olly Murs, a U.K. singer, whose mistaken tweets about hearing gunshots caused a brief panic at a department store on a busy shopping day. Might Krowd be uses similarly by a terrorist or other evil-doer to cause chaos or a distraction? No, says Revill, who points to a higher level of control over content exchanged in Krowd versus Twitter, for example. The security team can censor content or limit its propagation. They can also disable or block a user from communicating on the app. Messages containing dangerous or troubling content, such as racist terms, can trigger alerts to enable security teams to respond quickly.
Facial recognition has seen huge breakthroughs since the U.S. National Institute of Standards and Technology (NIST) first began testing in 2010. Accuracy has seen massive gains, especially from 2013-2018. In the 2018 test, the most accurate algorithm was 20 times more accurate than the 2013 equivalent. Essentially, 95 percent of the matches that failed in 2013 now yield correct results. Compare that to 2010-2013, when the most accurate algorithm reduced its error rate by 30 percent. This reduction in error rates since 2013 is due to wholesale replacement of the old algorithms with new ones based on deep convolutional neural networks — completely revolutionising the technology. Optimal recognition results SAFR says it delivers optimal recognition results with 99.86 percent accuracy in under 100 milliseconds One entrant in the newly energised market is RealNetworks, whose SAFR for Security is an AI-based facial recognition solution for live video that integrates video management system (VMS) solutions. With 24/7 monitoring, SAFR detects and matches millions of faces accurately in real time, enabling teams to manage a watchlist across any number of video feeds. SAFR says it delivers optimal recognition results with 99.86 percent accuracy in under 100 milliseconds, even in real-world conditions where faces are in motion, at different angles, under poor lighting, or partially obscured. SAFR builds on RealNetworks’ 23-year history in video technologies. Launched in July 2018, SAFR — secure, accurate facial recognition — is enabling new applications for security, convenience, and analytics. Create security responses “We seek to be the world’s most trusted facial recognition platform and are delighted to partner with customers in the security industry and elsewhere to shape a more secure, convenient future worldwide,” says Dan Grimm, Vice President of Computer Vision and General Manager of SAFR at RealNetworks. “Security professionals are asked to keep us safe 24/7, monitoring a burgeoning number of cameras, and we help make them more effective.” SAFR targets facial recognition for live video, identifying camera-unaware faces moving in real-world conditions. In the April 2019 NIST results, SAFR tested as the fastest and most compact solution among algorithms with less than 0.022 False Non-Match Rate — 62 percent faster than the average speed, according to the company. SAFR now provides capabilities such as live video overlays alerting security professionals to events in real time, automatic bookmarks with rich metadata for investigative work, and alerts that can be customised to create security responses. SAFR uses one-sixth the compute power of competing facial recognition solutions Facial recognition algorithms Five years ago, facial recognition algorithms would struggle to match forward-facing people from still images, let alone camera-unaware moving faces from live video with variations in rotation and tilt. SAFR says they have achieved a balance of accuracy and performance for live video. A contributor to this accuracy is consistency across a range of skin tones. The algorithm was trained on a highly diverse global set of over 10 million non-simulated real-world faces. SAFR was optimised for speed and can sample a face multiple times during the same period of time as other algorithms, subsequently increasing its accuracy. SAFR achieves the performance through edge processing. Distributed architecture enables efficient bandwidth consumption, reducing the roundtrip latency of facial recognition speed to under 100 milliseconds. The savings lower total cost of ownership (TCO): SAFR uses one-sixth the compute power of competing facial recognition solutions, equating to $500,000 or so in savings on a 250-camera deployment. Integrated experience SAFR also uses off-the-shelf hardware and is optimised to leverage inexpensive GPUs SAFR also uses off-the-shelf hardware and is optimised to leverage inexpensive GPUs. SAFR can be deployed on premises or in the cloud, and supports Windows, Linux, macOS, iOS, and Android. When SAFR is paired with a VMS, such as Milestone XProtect or Genetec Security Center, the integrated experience includes 24/7 monitoring to detect and match faces in real-time. Features include live video overlays within the VMS to identify strangers, threats, concerns, unrecognised persons, VIPs, employees, or other tagged individuals in live video. Real-time alerts can be customised for when persons of interest appear on a video camera feed. Additionally, automatic bookmarks with rich metadata make for easier investigative review of security footage. Facial recognition technology is increasingly in demand to improve safety across various industry verticals. Better customer experience Large enterprises with high-visitor flows and heightened security — such as transportation hubs, stadiums, universities, and hospitals — need to know in real time when persons of interest or those on watchlists appear on camera. Sports stadiums could apply facial recognition to deny entry to banned patrons, locate lost children, or recognise VIPs to deliver a better customer experience. Hospitals need access control to restricted areas and pharmaceutical storage closets Hospitals need access control to restricted areas and pharmaceutical storage closets. Airports and transit centres value traffic flows, demographic composition, and dwell times to help improve scheduling. SAFR for Security is available worldwide, and the company partners with VMS providers such as Milestone, Genetec, Digifort, and IPConfigure by Paliton Networks. They are actively working to support additional VMS solutions and have sales teams located in major metropolitan cities around the world. Security professionals “The job of the security professional is critical in today’s world,” says Grimm. “SAFR for Security helps mitigate the challenges of the important work security professionals do to keep us all safe.” In designing and developing SAFR, RealNetworks considered diversity and the uniqueness of each person; Grimm says their massive global training data set is a competitive advantage. SAFR is designed with privacy in mind. All facial images and signatures are AES-256 encrypted in transit or at rest. “SAFR is powerful enterprise-grade software that is continuously improving through innovation and many years of expertise,” says Grimm.
As prominent in Belfast’s history as its cranes are on the city’s skyline, it’s hard to imagine Belfast without Harland and Wolff. Once the world’s greatest shipbuilder, Harland and Wolff today has evolved into a company that provides over 150 years of engineering excellence to the maritime, offshore, and renewable energy sectors. The Harland and Wolff facilities on Queen’s Island are now used to maintain some of the world’s largest ocean-going vessels, ranging from offshore platforms and cruise liners to offshore wind farms. The company is spread over two sites in Belfast and covers over 200 acres. Its main facility has a public-facing perimeter of no less than 1.5 kilometers. With safety as a primary consideration in the execution of projects, the company goes to great lengths to protect its investments from unwanted visitors, intruders, and vandalism. FLIR VMS solution For over 15 years, Harland and Wolff has been using FLIR’s United VMS to manage a wide variety of security cameras For over 15 years, Harland and Wolff has been using FLIR’s United Video Management System (VMS) to manage a wide variety of security cameras. As technology innovations and features were being added onto the United VMS over the years, Harland and Wolff has always remained loyal to the FLIR brand. But with the increasing development of Queen's Island as an industrial, commercial, and tourist area came a greater public presence and an increased safety and security threat. That is why in recent years Harland and Wolff has been continuously investing in the latest security camera technology from FLIR, including enterprise security cameras, PTZ cameras, intelligent thermal cameras, and mobile and wearable cameras. Optical and thermal cameras “Today, over 140 FLIR cameras on-site and along the site’s perimeter make sure that we can detect any irregularity,” said Chris Neill, security operations manager at Harland and Wolff. “Whenever one of our cameras picks up an incident – an intruder for example – an alarm is generated and sent to our security control room, who can then follow up the incident. This ensures us that our investment and that of our customers is safe and secure at all times.” Due to the high impact and risk associated to a possible incident on site, the company’s security department follows a proactive approach for possible intruders. Even in complete darkness, in perimeter areas where there is no additional lighting, thermal analytic cameras can pick up the presence of intruders, animals, or vehicles automatically based on their heat signatures. Intruder detection While thermal camera footage does not allow actual identification of intruders, it can still be used as evidence for insurance companies or law enforcers, especially when an intrusion pattern can be seen over different cameras. United VMS is FLIR’s enterprise-level software solution for video surveillance operations United VMS is FLIR’s enterprise-level software solution for video surveillance operations. The software is currently used at Harland and Wolff by four control room operators and eight managers, all of which have dedicated user rights. One of the strengths of the United VMS system is that it can connect with nearly any security camera on the market and that video streams and detection alerts can be presented on any screen, be it on a video wall, a PC, or a smartphone. United VMS But Harland and Wolff has been using United VMS for far more applications. “We also use the United VMS platform to monitor alarms coming from fire sensors on oil rigs, for example,” said Neill. “Another example is the detection of failed pumps on one of our drydocks. This information also comes in on United VMS, where we generate alarms and notify key staff in real time.” Harland and Wolff has indeed managed to make use of United VMS's flexibility and deploy it for much more than security applications only. "We are not in a static business," said Neill. "At Harland and Wolff, we are always taking on new challenges and solving new problems; FLIR’s United VMS platform helps us do that.” TruWITNESS mobile sensor technology Harland and Wolff will also make use of TruWITNESS, the latest mobile and wearable sensor technology from FLIR. TruWITNESS will allow guards on patrol to stream video directly to the control room in real time and from anywhere on the Harland and Wolff sites. Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport" Guards will be able to bookmark events so that incidents or irregularities can be reported and can be followed up more efficiently. In case of incidents, camera footage from the TruWITNESS wearable devices can be used as evidence. In addition, control room operators will be able to track members of staff via the United VMS and display their location on a map. Security technology advancements “Our yellow gantry cranes have become a national icon,” said Neill. “Unfortunately, this also means that they are an attractive target for political messages or, as in the past, terrorism. As a port facility, Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport. But in reality, we always exceed these requirements. We owe this to our continuous investments in security technology, which we also consider as a commitment to our customers.” Maybe this is what connects Harland and Wolff with FLIR. “As committed as we are to our customers, we expect the same from our suppliers as well,” said Neill. “As someone with a technical background, I have always been convinced of the quality of FLIR security products. But there will always be a time when you need to rely on technical support, and that’s where FLIR really makes a difference.”
New Covent Garden Market is the largest wholesale fruit, vegetable, and flower market in the United Kingdom. Redevelopment work launched in 2015 included a new security monitoring system, as well as a migration from analogue security equipment to an IP solution from FLIR Systems. New Covent Garden Market is a phenomenon in London, to say the least. The world-famous wholesale market provides 40 percent of London’s fresh fruit and vegetables eaten outside the home and serves 75 percent of London’s florists. With more than 175 affiliated businesses, New Covent Garden Market is the largest wholesale market in the UK. IP-based security system Redevelopment construction works started in 2015 and should continue until 2022 When London authorities decided to redevelop the entire site on Nine Elms and Battersea in order to meet future needs, it was clear that New Covent Garden Market was facing a huge operational challenge. Redevelopment construction works started in 2015 and should continue until 2022. In addition to a better road layout, improved waste management, and upgraded parking facilities, the market authorities wanted better security so that employees, tenants, customers and suppliers would feel safer. The organisation wanted to upgrade its legacy analogue CCTV technology to an IP-based security system capable of incorporating future upgrades. Surrey-based company Phoenix Integrated Security Limited, which had been the security solution provider for New Covent Garden Market for years, oversaw the security overhaul, as well. Future-proof system “We designed a security system together with the end customer and the site constructor so that it could meet today’s security standards again,” said Trevor Hearn, Director at Phoenix Integrated Security Limited. “We were looking for a future-proof system that was able to monitor this complex site and that was easy to work with for our security guard personnel. We looked at various manufacturers for this, but FLIR Systems was the only company that ticked all the boxes.” Phoenix opted for FLIR United VMS, which includes FLIR’s enterprise-level software solution Latitude, and a wide range of FLIR IP cameras. At the end of 2018, New Covent Garden Market already had more than 300 IP cameras installed across the entire site it intends to gradually upgrade all analogue systems over a five-year period. Wide range of cameras The image quality of the FLIR IP cameras represents a huge improvement over analogue The site combines a wide range of cameras, including the FLIR Quasar 4K fixed box camera, the FLIR Ariel Quad HD bullet camera, and the Quasar 1080p PTZ camera. The cameras offer high evidentiary detail and discreet, compact form factors. According to Hearn, the image quality of the FLIR IP cameras represents a huge improvement over analogue. Image quality is not the only benefit of using United VMS. Another valued feature is the platforms scalability. From 2016 onwards, New Covent Garden Market has been gradually replacing analogue cameras and storage equipment across the entire site, and Latitude has the flexibility to incorporate an unlimited number of channels. Body-worn cameras Operators have the flexibility to present their video sources on screen where they want and define user profiles to see only specific video sources from a given particular building, for example. “This project is an engineer’s dream,” said Hearn. “The FLIR Latitude system allows New Covent Garden Market to easily expand their camera network whenever they feel the need and to connect with practically any camera they want, including body-worn cameras. The Latitude system is also easy to couple with third-party systems, such as intercom and access control systems.”
In a highly visible, and competitive sport like Formula One racing, it’s not hard to understand why an organisation like Aston Martin Red Bull Racing attracts people who want access to their factory, and all the secrets contained within. Intrusion from unwanted visitors or vandalism is something that the people at Milton Keynes headquarters, in Buckinghamshire, England, want to avoid at all cost. Asset protection “Our Milton Keynes facility contains valuable technology and intellectual property,” says Mark Hazelton, Chief Security Officer. “At the same time, we are located alongside a public road, close to a residential area with high footfall. That is why it is critical for us to have high-performing security processes and systems in place, so we can effectively protect our assets as well as the people who work here.” The scale of operations at the Aston Martin Red Bull Racing Team factory in Milton Keynes is amazing The scale of operations at the Aston Martin Red Bull Racing Team factory in Milton Keynes is amazing. Crafting the next Formula One challenger is done on the engineering site with a variety of buildings, including many office spaces, an R&D facility, manufacturing and storage areas. The design, testing, building and assembling of thousands of parts required to construct each race car all happen in house. About 750 people are employed at Milton Keynes and some parts of the factory are operated on a 24/7 basis. Site and facility security “As our site has grown, our previous CCTV system was no longer sufficient to provide adequate security monitoring,” says Caroline Tierney, Infrastructure Project Manager at Aston Martin Red Bull Racing. “Our CCTV installation was no longer state of the art and we wanted to ensure that we made best advantage of the improving technology available. We were also looking to make it easier to retrieve information from the system.” Aston Martin Red Bull Racing started to look out for an updated CCTV system, investigated different options and ultimately selected FLIR Systems as their technology provider through a local IP security system integrator. Quasar HD and 4K cameras The facility is now equipped with some 120 cameras, both visual and thermal, that cover the entire area 24/7. Cameras on site include FLIR’s visual Quasar HD and Quasar 4K, the latter presenting four times the resolution of the HD camera and, therefore, able to cover larger areas with less cameras. The facility also makes use of the Quasar Hemispheric Mini-Dome, which provides 360° immersive viewing, and of the thermal FLIR FC-Series ID camera, which includes onboard video analytics capable of classifying human or vehicular intrusions. The entire camera network is managed by FLIR’s Latitude Network Video Management System (VMS). FLIR thermal cameras The image quality that we get from the new range of visual FLIR cameras is truly impressive" “The image quality that we get from the new range of visual FLIR cameras is truly impressive,” says Zoe Chilton, Head of Technical Partnerships at Aston Martin Red Bull Racing. “It’s amazing what kind of image quality can come out of such a compact camera unit.” The FLIR thermal cameras have powerful video analytics on board, which makes them extremely useful as intrusion protection devices at several strategic locations across the Milton Keynes site. With the FC-Series ID camera, you can set custom trip lines and regions of interest that will trigger alarms for human or vehicular intruders, even at night or in poor weather conditions. Upon the detection of an intruder, an alert is sent over to security personnel via email. FLIR Latitude VMS The FLIR Latitude video management system is the backbone of the system, allowing Aston Martin Red Bull Racing personnel to easily view, playback, search and export video from a scalable number of cameras. “In the past, when we wanted to investigate a particular incident in more detail, it used to take a long time to actually retrieve the information we needed from our video recordings, but with the new FLIR Latitude VMS, this is much more straightforward and we save a lot of time,” says Tierney Comprehensive camera network The cameras used in the network around the Milton Keynes site are relatively small in size. And there’s a very good reason for that, according to Chilton. “Of course, it’s important to have the best image quality possible, but on the other hand, we don’t want our cameras to be too large and imposing either.” The Milton Keynes headquarters receives visitors, customers and partners every day. For Aston Martin Red Bull Racing, it’s important that everybody feels welcome: “While we need our site to be secure, and the cameras are of course important, we don’t want them to be the first thing visitors see when they arrive to visit us, " said Chilton. "I think that the FLIR cameras strike that difficult balance between security and subtlety really well.” The cameras can also be used to check whether visitors are using the parking lot correctly FLIR security monitoring system Other than the security aspect, there are other practical benefits of having a comprehensive camera network, as well. The cameras can also be used to check whether visitors are using the parking lot correctly, to track contractors around the site, and just for general site management purposes. The selection of the FLIR security monitoring system fits into a long-standing technology partnership between FLIR and the Aston Martin Red Bull Racing team. Since 2014, the team has been integrating FLIR cameras for a wide variety of uses around the factory and track, from electrical maintenance, test rigs and security on site, to tyre temperature assessments in the garage. High product quality The high product quality and innovative approach FLIR takes to developing new solutions for the challenges of Formula 1 makes a great fit with Aston Martin Red Bull Racing’s desire to push the boundaries of available technology for developing their cars.
It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalises the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customised set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.
Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-line distance education Wintec’s programmes and qualifications are nationally and internationally recognised Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programmes and qualifications are nationally and internationally recognised and its degrees have equal status to those from universities. The degree programmes include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognised nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organisation, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analogue and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrolment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilise Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilisation of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organisations have yet to realise. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognising the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilisation (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilisation reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximising the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.
Located in the city centre of New Zealand’s capital, Wellington, Chaffers Marina is home to some of the country’s most exclusive multi-million-dollar vessels and receives visitors from around the world. With 185 berths across 5 piers, Chaffers Marina’s location amidst public areas presents unique security risks and facilities management challenges. In 2011, Chaffers Marina began working with Gallagher and today utilises some of the latest Bluetooth and mobile technology to deliver effortless site and facilities access for staff and marina users. Risk management & accountability With a location in the central business district of Wellington, Chaffers Marina sits amidst public areas including a city park. Historically, when the park hosted events and festivals, members of the public would unlawfully access the marina piers and climb aboard vessels. It was these incidents that initially prompted Chaffers Marina to review their current systems and find new site management and CCTV solutions. To mitigate the risks posed by unauthorised site access, Chaffer’s Marina installed cameras across the site To mitigate the risks posed by unauthorised site access, Chaffer’s Marina installed cameras across the site and introduced alarmed and monitored gates on each pier with Gallagher access control readers. In addition to preventing unauthorised access by the general public, the access control solution provides a reliable method for the Marina to manage and report on the activity of contractors on site. “It’s absolutely vital that we not only manage who gets on and off of the piers, but that we have also have a thorough audit trail supported by video footage.” says Ken Burt, Marina Manager at Chaffer’s Marina. Bluetooth T15 readers Chaffer’s Marina is utilising Gallagher’s Bluetooth T15 Readers across the site and is experiencing a significant increase in efficiency as a result. “Staff and contractors moving around the site with equipment or pushing trolleys, don’t have to stop to dig out a key or card to unlock the gate” says Ken. “Instead, the Bluetooth reader communicates with the mobile phone in our pocket and unlocks it automatically, it just makes life so much easier.” Likewise, marina users are able to move effortlessly around the site, accessing the piers, office, and the comprehensive amenities building, all via the Bluetooth connection on their mobile device. Gallagher’s mobile technology is having a considerable impact on the administrative side of the business too. To date, visiting vessels taking temporary berths would need to be met by a member of the Chaffers Marina team, in order to hand over an access card to provide pier and facility access. Mobile Connect App Through Gallagher’s Mobile Connect App, Chaffer’s administrative staff can now issue an access credential directly to a visitor’s mobile device before they’ve even arrived at the marina. “We’re very excited about this technology” said Ken, “aside from how simple and impressive it is for our visitors, the impact on our administration - particularly having to retrieve or replace unreturned visitor’s cards - is huge.” Gallagher’s Command Centre Mobile App makes life even easier for marina manager Ken, by enabling him to manage alarms, user access, and gate status, remotely via a mobile device. “I primarily use Command Centre Mobile on my iPad after hours” said Ken. “When someone calls me after hours about an access issue, I can now manage it from home on my tablet, that’s incredibly efficient for us and delivers a huge saving on call outs.” Harsh environmental conditions Gallagher’s T15 readers are the ideal choice for outdoor application Chaffer’s Marina faces harsh environmental conditions that put any external hardware to the test. Gallagher’s T15 readers are the ideal choice for outdoor application and were designed specifically to meet the needs of all-weather environments. “We’d had problems with previous hardware becoming damaged by water, wind, and salt.” said Ken. “Gallagher’s T15 readers were developed in direct consultation with us and other sites that have difficult conditions. The team at Gallagher really do listen to what we say and incorporate it in their design, and because of that, I have every confidence in the products Gallagher makes.” says Ken. Forward thinking To further enhance operational efficiency across their site, Chaffers Marina is currently looking to leverage Gallagher’s mobile and Bluetooth technology to automate and simplify members’ access to power facilities. According to Ken “Gallagher’s technology presents some opportunities for us to be really innovative in how we deliver and record access to different facilities on our site, we’re exploring those ideas as we speak.”
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditisation is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?