BlackWire Designs, a distributor in the custom installation market, announces the availability of its new module for the integration of Rachio Smart Sprinkler Controllers into URC's Total Control 2.0 whole-house automation system. With this latest module, BlackWire Designs becomes the only distributor to support the integration of Rachio controllers into both the Control4 and URC platforms. Helping to nurture a beautiful yard, Rachio Smart Sprinkler Controllers make it easy to create custom sch...
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, globally renowned residential security solutions firm, has introduced the next generation of its popular Signature Series Deadbolt with Home Connect. Signature Series Deadbolt with Home Connect Available in both traditional (round) and contemporary (square) models like the original version, the new Signature Series Deadbolt (2nd Generation) with Home Connect will feature two significant upgrades: The lo...
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combi...
At InfoComm 2019 (booth 3055), Matrox will be showcasing its complete range of award-winning, IP-based products including quad 4K enterprise encoders, remote recorder appliances, 4K capture/encode/decode and multiviewer cards, 4K IP KVM extenders, lecture capture appliances, and 4K/multi-HD webcasting encoders. Be amongst the first to discover new products and features from Matrox. Matrox will be launching a major addition to its world-class portfolio, unveiling a revolutionary new line of vide...
Matrix ETERNITY NENX is a small yet powerful phone system for small businesses, offering advanced features and functionalities as available with enterprise grade IP-PBXs. Based on modular architecture and state-of-the-art design, ETERNITY NENX provides connectivity to CO (FXO), GSM/3G and VOIP networks from a single platform. Range of phone options such as Analogue, IP and Mobile extensions provides flexibility to communicate from anywhere and at any time. Furthermore, ETERNITY NENX offers inte...
As one recent market report highlights, more and more organisations are switching to wireless access control to secure premises. Their motivations are well rehearsed. Wireless devices offer greater flexibility without sacrificing security. With integrated RFID readers, they are easy to retrofit to existing doors and buildings, giving security managers much more control over a site. And because they are battery powered and use almost no electricity when idle, wireless access control helps compan...
Dahua Technology, a video-centric smart IoT solution provider, has announced the addition of targeted vertical market solutions in the North American market. Vehicle inspection is one area where contemporary technology is rising to address a critical need. Preventing restricted items from entering high-security environments has traditionally been limited to the use of mirrors and police dogs, where blind spots and human error put detection at risk. In order to combat this problem, Dahua Technology offers two models of its Under Vehicle Surveillance System (UVSS). The system can provide license plate capture using a compatible LPC camera. The large field of view (approximately 180°) of the UVSS can capture the entire undercarriage of a vehicle when it’s driving through, which it then generates into an image in less than one second for immediate scrutiny. A portable version (DH-MV-VDM5021E-00) is built for ease of use, and an in-ground version is also available. Both options are well-suited for airports, prisons, and border control. IR License Plate Capture cameras Both LPC cameras have 1/2.8-in STARVIS CMOS sensors, dual-stream encoding, Ultra Wide Dynamic Range (140 dB) and True Day/Night (ICR)Two high-performing partners to the UVSS are Dahua Technology’s 2MP IR License Plate Capture (LPC) cameras. These cameras capture clear images of license plates from up to two lanes of traffic at once, providing 1080p resolution at 30 fps for users to discern plate numbers. Both LPC cameras have 1/2.8-in STARVIS CMOS sensors, dual-stream encoding, Ultra Wide Dynamic Range (140 dB) and True Day/Night (ICR). Model DHI-ITC237-PW1B-IRZ has a 2.7 mm to 12 mm motorized vari-focal lens and can capture images of license plates from vehicles traveling up to 12 MPH. Another model, DHI-ITC237-PU1B-IR, boasts a 5 mm to 50 mm vari-focal lens and can capture license plate images of vehicles travelling up to 25 MPH. Coupled with a Dahua NVR or Digital Surveillance Software (DSS) Video Management System (VMS), LPC cameras become a complete traffic management or parking solution. Remotely managing NVRs Dahua Technology’s enterprise-level DSS takes VMS to the next level. The all-in-one platform is preloaded with powerful software to improve system scalability. It lets users remotely manage off-site NVRs and other Dahua devices with real-time monitoring and playback. With a unified Dahua solution, integration worries are eliminated and installation and configuration become simpler. DSS offers a broad range of advanced features, including POS integration, Video analytics (IVS) and system redundancy DSS offers a broad range of advanced features, including POS integration, Video analytics (IVS) and system redundancy. The platform doesn’t require channel licensing, which is hard to find on other VMS systems. The DSS7016DR-S2 model is perfect for medium to large systems, with a variant that supports mobile recorders for fleet vehicle management, while the DSS4004-S2 is perfect for smaller systems. EVS for IP video surveillance Rounding out the latest additions to the Dahua portfolio is Enterprise Video Storage (EVS). Increasing the scale of storage, the high performance of EVS is ideal for medium-range to high-end IP video surveillance applications that demand flexibility, reliability, and centralised storage management. It is compatible with numerous third-party devices, making it the perfect solution for surveillance systems with or without a VMS. Its open architecture supports multi-user access and is compatible with ONVIF 2.4; it also uses Internet Small Computer System Interface (iSCSI) protocol for data transmission. It is available with 24 HDD (DHI-EVS7024S-R) and 16 HDD (DHI-EVS5016S-R) options: the former supports 768 IP camera channels with 1536 Mbps of incoming, recording, or forwarding bandwidth; the latter supports 512 IP camera channels with 1024 Mbps of bandwidth. Meeting specific vertical requirements Dahua’s capabilities are becoming wide-ranging in the US, especially when it comes to a complete end-to-end solution"“This expansion of our product portfolio demonstrates that Dahua Technology not only serves the general video surveillance market but also meets specific vertical requirements,” commented Tim Shen, director of marketing at Dahua Technology USA. “Dahua Technology’s capabilities are becoming wide-ranging in the US, especially when it comes to a complete end-to-end solution or vehicle-related security products.” These solutions, along with Dahua Technology’s other innovative video surveillance products, were featured last week at Dahua’s booth at ISC West, April 10-12, in Las Vegas.
GET Group North America, global provider of end-to-end solutions for secure credentials with over 20 years of experience in identity management, has announced a partnership with Secure Planet, an I3 affiliated company, which provides facial recognition-based solutions of the highest overall quality, security, and value to U.S. Government, industry and commercial clients. Under the terms of the agreement, Secure Planet’s cutting-edge facial recognition technology will be incorporated in select GET Group NA offerings, including its CoreID Personal Data Management System (PDMS) and its GET mID Digital Identity Solution. Facial recognition solutions Secure Planet’s facial recognition solutions are developed in the U.S. and built around the state-of-the-art Rank One Computing facial recognition algorithm. They can be deployed in hand-held or man-portable modes depending on customer requirements. Facial extraction and matching from still imagery and videos are available in both modes, in a connected or disconnected environment and over a variety of distances. Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video “Secure Planet has led the pack in terms of developing a facial recognition algorithm that provides the highest degree of accuracy, quality and performance,” said Gerald Hubbard, Director of Marketing and Communications, GET Group North America. “By incorporating their technology into our offerings, we will best enable government agencies, motor vehicle departments, municipalities, law enforcement organisations, and corporate enterprises to implement optimal identity management solutions.” Digital identity solutions Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video. It can collect and match unconstrained faces from individuals at ranges between five and 350 meters in daylight conditions. Images that are seamlessly extracted from the streaming video can be automatically matched against a database of millions of individuals without a network connection to remote computing resources. Similarly, its mid-range still-image facial recognition solution can collect still-images of unconstrained faces of persons at ranges between five and 350 meters in daylight conditions. “We strive to consistently test and improve our facial recognition algorithm in order to provide the most accurate offering possible,” said Dr. Doug Dyer, Chief Scientist at Secure Planet. “Like us, GET Group is committed to proving the best and most effective solutions for managing identities. The combination of our technologies will allow governments and organisations to help prevent identity fraud and grant correct access to only authorised individuals.”
Resideo Technologies, Inc. announces details of its Resideo Premier Security Dealer Program for top professional security and smart home dealers. The new loyalty program will help dealers expand their offerings in the security and smart home markets, while driving value for homeowners. Building on its commitment to the professional channel and drawing from nearly 30 years of successful loyalty programs, the Resideo Premier Security Dealer Program will provide sales and marketing support, training and financial incentives, along with the essential tools and enhanced products that dealers need to differentiate in today’s competitive market. The new program is led by industry veteran Quentin Gunther, who spent more than 20 years as a security dealer, and was designed with input from top security dealers. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience for homeowners. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience Navigating smart home technology “We continue to focus on the pro channel and believe security dealers in our program will be best positioned to help homeowners navigate smart home technology, especially as consumers are increasingly looking for professionals to ease the installation process,” said Alice DeBiasio, vice president and general manager, Residential Pro Security, Resideo. “We’ve carefully designed a program that combines some of the features from our previous program that dealers have asked for, along with new tools and resources to help them expand their businesses, while providing greater value to consumers who rely on their expertise to help keep their families safe and secure.” Remote system control “Preventia is a high growth organisation and we’re always looking for the best solutions for our customers to fuel that growth. What attracted us to the Resideo Premier Security Dealer Program was the focus around the growth opportunity across the security and smart home market. With the Resideo brand, it’s even more clear that the focus is on providing customers with a phenomenal experience,” said Aaron Whitaker, founder of Preventia Security in Columbia, Tennessee. Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime" “Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime and becoming a Resideo Premier Security Dealer increases our ability to deliver these solutions. We’re excited about the marketing support from Resideo to establish our brand in the market. We look forward to growing together with Resideo.” Dealer Resource Zone At the centre of the new program is a dedicated portal for dealers – Dealer Resource Zone – that will serve as a one-stop-shop for program details and allows dealers to stay informed on their account status, program participation and progress towards sales goals. Participating dealers will have access to a dedicated phone line for both technical and program support. Key financial rewards include a cooperative advertising program, rebate rewards and product discounts. Key drivers of the program include: Lead Generation – The program delivers key tools to help drive new sales opportunities, including social media content for customer engagement, an ecommerce application for online sales, co-op funding for developing marketing campaigns, and an automated system with streamlined co-op claim process. Sales/Dealer Engagement – The Dealer Development Group (DDG) provides support with business planning, sales growth strategies and sales skills. The technical team will host dedicated training sessions, and program marketing will assist with promotional materials. Networking – The program offers networking opportunities for dealers to exchange ideas and share knowledge and best practices. In addition to the annual CONNECT event, Resideo will host regional events and webinars for participating dealers. Connected Solutions – Dedicated technical and sales training provides members with tools and knowledge to successfully deliver the smart home experience. Since its initial launch, the Resideo Premier Dealer Program has welcomed more than 75 industry dealers to the program. Dealers are selected by Resideo to join the program, and they are required to complete certification and training courses.
The Z-Wave Alliance, a global membership organisation dedicated to advancing the popular Z-Wave wireless smart home protocol, will host the Z-Wave Pavilion at ISC West 2019 in Las Vegas, with Alliance members introducing and demonstrating their latest Z-Wave solutions. The Z-Wave Alliance offers security dealers and integrators the opportunity to interact with the latest Z-Wave technology in one central location as well as network with manufacturers that are leading the global smart home and IoT security industry. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform Silicon Labs, a provider of silicon, software and solutions for a smarter, more connected world, will also demonstrate the innovative Z-Wave 700 platform, boasting advanced capabilities in every aspect of smart home technology to drive greater interoperability, simple plug and play installs, and the highest levels of security. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform that brings a host of new development tools to make time to market faster. Z-Wave Pavilion members include: Danalock will demonstrate how their Danabridge V3 enables remote operation of their newest smart lock, the Danalock V3 and showcase the Danapad V3 wireless access pad and Universal Module V3. Everspring will display their new range of Z-Wave sensors with the Z-Wave S2 Security framework. Leedarson will present their new IoT solutions designed to enhance smart home security, monitoring, lighting and energy, and enable voice activated commands on products that work with Amazon Alexa, Google Assistant, and IFTTT. Parakeet will showcase their enterprise solutions for MDU owners and managers to enable centralised remote access control of primary property functions like HVAC monitoring, door locks, garage doors, thermostats and more. SecureNet is presenting their SecureNet platform that simplifies and expands the capabilities of central monitoring stations and alarm dealers to add lifestyle services to their existing alarm transportation offerings. ShenZhen NEO is one of the earliest professional manufacturers of IP Cameras in China, providing indoor wireless IP cameras, wireless outdoor IP cameras, mini PTZ IP cameras, dome IP cameras and outdoor PTZ IP cameras and more. Vision is showcasing their Z-Wave compatible U-Bell alarm, Wall Remote, and Wireless Siren and Strobe that receives activation commands from an alarm system. Showcasing growing ecosystem of products ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave" “In our fifth year at ISC West, the Z-Wave Pavilion continues to be a representation of our leadership in the smart home security market and we look forward to showcasing our growing ecosystem of products for security dealers and integrators,” said Mitchell Klein, executive director of the Z-Wave Alliance. “Integrators are an integral part of this industry’s growth – they talk to consumers on a daily basis and understand the concerns they have around issues like network security and barriers to greater adoption of smart home. "ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave and its commitment to security across the market.”
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier security dealer programme Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next generation security platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line of sensors and life safety devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other technologies on display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
Securitas UK is delighted to announce it has been awarded Business Superbrands status for 2019. The Business Superbrands survey tracks the perception of a wide-range of UK business brands, evaluating almost 1,600 brands across 63 categories this year alone. 2,500 UK business professionals, supplemented by an expert council of senior business-to-business marketing leaders, judge the business brands against the three core Superbrand factors: quality, reliability and distinction. Fire safety solutions We are delighted to achieve Superbrand status for the second year running" Brand perception, marketing activities and new product and service developments, are also considered by the judges and only the most highly-regarded brands from each category are awarded Superbrand status. Brian Riis Nielsen, Country President of Securitas UK, commented: “We are delighted to achieve Superbrand status for the second year running. Securitas continues to lead the transformation of the security industry, delivering risk-based security and fire safety solutions that are continually evolving to meet our client’s needs.” Remote security officers “Securitas’ brand purpose is the promise we make to our clients to keep their people, property and assets safe. This promise, combined with our core values of integrity, vigilance and helpfulness, contributes to a safer society and is shaping the security of tomorrow.” “From our on-site, mobile and remote security officers who are our brand ambassadors at client sites, to our dedicated teams in different functions across the business, our recognition as a Superbrand is the result of all their hard work and commitment.” Remote security officers By blending people, knowledge and technology, the Securitas brand continues to excel" “Earlier this year, we were certified as a Top UK Employer, and as the only global security company to be recognised by the Living Wage Foundation, we’ve made a commitment to pay our Security Officers the real living wage by the end of 2020. By blending people, knowledge and technology, the Securitas brand continues to excel.” Stephen Cheliotis, CEO of The Centre for Brand Analysis (TCBA) and Chairman of Superbrands comments: “In unsettled times, businesses that are well-regarded and possess a positive reputation benefit from competitive advantage over weaker branded rivals, providing greater immunity against short-term market volatility.” “Being perceived by buyers and influencers as a leading Business Superbrand is a positive business signal, while also recognition of the hard-work and dedication of the employees of each business attaining Superbrands status.”
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
As technology advances, the world is becoming increasingly connected, changing the way users think about and interact with security systems, which continue to evolve across all verticals and applications. With this change comes new opportunity for security integrators; security systems are advancing, creating new needs for products and services — some of which can be met through the adoption of cloud-based service systems. Cloud technology is no longer a dreamt-up version of the future of security — it’s here. If you’re hesitant to make the move to the cloud, consider these six reasons to embrace this new technology now.Cloud technology has created an opportunity for integrators to offer managed services to their customers Increased RMR Cloud technology has created an opportunity for integrators to offer managed services to their customers, producing a new business model that generates more stable and predictable income streams. By offering managed services on a subscription basis, integrators can build a part of their business to provide recurring monthly revenue (RMR), allowing them to scale faster. This business model is especially beneficial for customers who prefer to pay a fixed monthly or yearly rate for services rather than a large upfront fee, which can help attract new business while growing revenue from current customers. Stickier customers Providing managed services fosters a more involved relationship between integrators and their customers, which can help boost customer retention. This is primarily the result of three factors. Firstly, customers who buy managed services are committed for a specified term, which helps develop an ongoing business relationship between them and the integrator. Secondly, providing managed services creates an opportunity for more customer contact — each interaction is an opportunity to build rapport and monitor customer satisfaction.While the functionalities of each system vary, their potential is evident in the cloud-based services available Third, customers who purchase managed services generally tend to do business longer than customers who purchase products or services individually; with the monthly purchase of their services on autopilot, customers get into the habit of receiving these services, which helps reduce the chance that they’ll cancel their subscription while also building customer loyalty. High gross profit margins Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. On an ongoing basis, cloud service platforms offer a new level of accessibility to integrators, helping to provide better insight on activity trends to identify opportunities to continuously grow their revenue through subscription-based streams. Easier to provide managed services Traditionally, serving more sites required integrators to hire more technicians to meet the needs of their growing customer base, but the cloud has helped overcome this demand. While the functionalities of each system vary, their potential is evident in the cloud-based service platforms that are available today. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue The Avigilon Blue™ platform, for example, is a powerful new cloud service platform that helps integrators address the needs of their customer sites using fewer resources by offering the ability to administer system upgrades, fixes, health checks, and camera or system settings adjustments remotely. The Avigilon Blue platform automatically sends, and stores video analytics highlights in the cloud, which can easily be accessed from any PC browser or mobile device. This data can be used to efficiently manage customer sites and maintain the health of those sites, helping to increase speed of service and expand the capacity to have more sites up and running. Cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators Not only does this help integrators scale their business faster, it creates an opportunity to provide added value to the customer at a lower cost as new upgrades and services come out. Proactively fix problems before they occur In addition to automating notifications and tedious maintenance tasks, cloud service platforms help provide integrators with the information and abilities they need to keep their customer sites running smoothly. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue — possibly before the customer even notices a disruption in service. They can then identify the problem and determine whether it can be resolved remotely or requires a technician to be deployed. By having the capacity to pinpoint service needs and make certain adjustments via the cloud, integrators can streamline their customer service processes and lower their response times to provide better, more efficient service. Increased valuation of business Companies that utilise cloud technologies are experiencing as much as 53 percent higher revenue growth rates The ability of cloud service platforms to help integrators manage more sites remotely and expand their revenue through subscription-based streams offers a competitive business advantage. Security innovators have harnessed the power of the cloud to enhance integrator efficiency so that they can spare their attention, resources and effort for where it’s needed most. As a service that helps offer scalability and a high gross profit margin while requiring fewer resources to maintain customer sites, cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators that may ultimately increase their business valuation. According to a study by Dell, companies that utilise cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Integrators who adopt cloud service platforms can benefit from numerous advantages — cost-saving maintenance capabilities, the potential to generate new monthly recurring revenue, and user-friendly design and data security — which make them a significant development within the industry as well as a potential lucrative new business model. The dream of cloud technology is no longer a distant idea of the future, it can become a present reality — and integrators who harness its power can reap its business benefits now.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
The 2018 FIFA World Cup tournament is bringing 32 national teams and more than 400,000 foreign football fans from all over the world to 12 venues in 11 cities in Russia. Fans are crowding into cities including Moscow, St. Petersburg and Kazan. Given continuing global concerns about terrorism, security is top-of-mind. Protection of the World Cup games in Russia is focusing on an “integrated safety, security and service approach,” according to officials. Combining the term “security” with the terms “safety” and “service” is not an accident. An aggressive security stance is necessary, but at the end of the day, fan safety is paramount, and a service-oriented approach ensures a positive fan experience. Medical responders will be working side-by-side with police and antiterrorism personnel. Risk management best practices We asked Sean T. Horner and Ben Joelson, directors of the Chertoff Group, a global advisory firm focused on best practices in security and risk management, to comment on security at FIFA World Cup 2018. Although not involved in securing the 2018 World Cup, the Chertoff Group is experienced at securing large events and enterprises using risk management, business practices and security. Integration is another important aspect of protecting the games, says Horner. The use of multiple resources, including Russian military, intelligence and law enforcement, will be closely integrated to provide the best security for the large-scale event in each of the host cities, he says. The approach will be centralised and flexible, with resource deployment guided by effective situational awareness. Primary security and emergency operations centres will be dispersed throughout each host city “There is a unified command structure at the Russian Federation level, and they will keep resources in reserve and shift them as needed to various events and venues based on any specific intelligence, in effect deploying resources where threats are greatest,” says Joelson. “There will also be some regional commands, and resources will incorporate a spectrum of police and military personnel ranging from the ‘cop on the beat’ to the Spetsnaz, the Russian ‘special forces'.” Primary security and emergency operations centres will be dispersed throughout each host city, and additional forces can be shifted as necessary, he notes. Role of law enforcement In Russia, the lines of separation between law enforcement and the military are not as stark as in the United States, for example, where military forces are restricted from deployment for domestic law enforcement by the Posse Comitatus Act. In Russia, there is no such restriction. A broad range of technology will play a role at the World Cup, Horner and Joelson agree. Technology will be used primarily as a force multiplier and a decision-support tool for security personnel. There are robust CCTV systems in many Russian cities, and mobile CCTV systems, such as camera towers or mobile security centres on wheels, will also be deployed. Technologies will include infrared cameras, flood lights, and ferromagnetic screening systems to scan hundreds of individuals as they walk by. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors. Behaviour analytics will be used as a decision-support tool. In addition to security in public areas, private CCTV systems in hotels, at transportation hubs, and inside the venues themselves will be leveraged. Video analytics and detection will help personnel review live view of people who may be acting suspiciously or who leave a bag unattended. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors Rigorous anti-terrorism measures A Fan ID card is required to enter the 2018 World Cup Tournament, even for Russian residents. The Russians have an aggressive stance against domestic terrorism, which will also help ensure the safety of the World Cup games, say Horner and Joelson. Terrorist group ISIS has promised “unprecedented violence” at the games, but they make similar threats at every major global event. Russia has been an active force disrupting ISIS in Syria, and experts suggest that losing ground geographically could lead to addition “asymmetric” terrorist attacks. However, Russia is leveraging all their intelligence resources to identify any plots and deploying their security apparatus to disrupt any planned attacks, experts say. Russia’s rigorous anti-terrorism measures include a total ban on planes and other flying devices (such as drones) around the stadiums hosting the World Cup. Private security In addition to military, intelligence and law enforcement personnel, private security will play a have a high profile during the 2018 World Cup in Russia. Private security personnel will be on the front lines in hotels and in “fan zones.” They will operate magnetometers at entrances, perform bag checks, enforce restrictions on hand-carried items, etc. Private security will be especially important to the “guest experience” aspects of protecting the games. Private security will be especially important to the “guest experience” aspects of protecting the games Another private security function at the World Cup is executive protection of dignitaries and high-net-worth individuals who will be attending. Executive protection professionals will arrive early, conduct advanced security assessments before VIPs arrive, and secure trusted and vetted transportation (including armoured cars in some cases.) VIPs will include both Russian citizens and foreign (including U.S.) dignitaries attending the games. Private security details will be out in force. Aggressive security approach Overeager and outspoken fans are a part of the football culture, but Russia will deploy a near-zero tolerance policy against hooliganism and riots. An overwhelming force presence will take an aggressive approach to curbing any civil disturbances, and offenders will be removed quickly by Russian security forces. Strict restrictions on the sale and consumption of alcohol will be enforced in the venue cities before and after the matches. Officials will also be cognisant of the possibility of a riot or other event being used as a distraction to draw attention from another area where a terrorist event is planned. It will be a delicate balance between deploying an aggressive security approach and preserving the fan experience. Joelson notes that freedom of speech is not as valued in Russia as in other parts of the world, so the scales will be even more tipped toward security. “The last thing they want is for things to get out of control,” says Horner. “The event is putting Russia on the world stage, and they want visitors to walk away safely after having a great time and wanting to go back in the future.” Attendees should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations" Precautions for World Cup attendees Attendees to the World Cup in Russia should take some basic precautions, Horner and Joelson agree. For example, Russia requires a translated, notarised letter explaining any prescription drugs. The country has a more aggressive foreign intelligence environment, so visitors cannot depend on their data being private. Joelson recommends the usual “social media hygiene” and privacy settings. Visitors should not post information about their travel plans or locations, and it’s best to travel with a disposable mobile phone that does not contain personal information. Location tracking should be deactivated. Travellers should also beware of talking and sharing information with others, or of saying anything derogatory. “They should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations,” says Joelson. “If you bring a personal electronic device, you should expect that it has been compromised,” says Horner. Text messages and email will not be private, and he suggests creating an email address used only for travel. Don’t leave drinks unattended. Travellers from the U.S. should register at the Smart Traveler Enrollment Program (STEP) operated by the U.S. State Department. “Plan before you travel and before you get to the airport,” says Horner.
Two of the most important priorities in a manufacturing environment are safety and productivity. Failure to follow safe work practices around machinery on a factory floor can result in serious injury, while poor productivity can erode profits and ultimately threaten the viability of the business. At WCCO Belting, a Wahpeton, North Dakota-based manufacturer of custom rubber products for agriculture and light-industrial conveyor equipment, a March Networks® video surveillance solution plays a key role in enhancing both safety and productivity. Monitor work processes “Recently, for example, we had a minor safety incident on one of our machines that was captured by the system,” said Michael Marsh, Senior Technology Administrator. “The video not only allowed us to determine the cause of the incident, it also helped us create a proprietary piece of equipment to ensure that the accident would never happen again.” Safety was the main reason WCCO Belting acquired a March Networks system in 2015 Safety was the main reason WCCO Belting acquired a March Networks system in 2015, but the company soon discovered it could use the technology for other equally important priorities. “We found that we could use the video solution for time studies, to be more effective and efficient,” said Marsh. WCCO engineers use the video to monitor work processes and then tweak them to speed production, while ensuring optimum quality. Security system integrator The company selected Marco Technologies as its security system integrator in 2015, and acquired March Networks 8000 Series Hybrid NVRs shortly thereafter. Two years later, when WCCO Belting decided to also equip a second production facility in Arlington, Texas, it upgraded to a March Networks Command™ Recording Software (CRS) solution in North Dakota and moved the 8000 Series Hybrid NVRs to its Texas facility. At the same time, the company deployed March Networks Command Enterprise Software to tie all the video from its geographically-dispersed facilities together, said Marsh. The software enables WCCO Belting “to oversee everything and manage the entire system from a single point of entry.” In addition, approximately 50 March Networks IP cameras — including indoor domes with wide dynamic range and outdoor IR bullet cameras — provide crystal-clear video of activity on the company’s factory floors, loading docks and parking lots. Remote configuration Marsh cites ease of use and outstanding support as the main reasons for selecting the video solution. “The technology is easy to implement, easy to use and easy to navigate. Support has also been great. When we ran into some early issues, they responded quickly to help resolve the problem.” We didn’t have to uproot a lot of the architecture already in place" “More recently, when we decided to expand the system to include our second location, it was Marco that recommended the CRS solution and the redeployment of our NVRs to Texas. It was really plug and play. That was the winning piece for us. We didn’t have to uproot a lot of the architecture already in place.” A system that was easy to rollout was important because WCCO Belting’s IT department does the physical camera install themselves, while partnering with Marco Technologies for remote configuration. Command mobile app “It’s one of the reasons we like March Networks, because we’re a hands-on IT department,” explained Marsh. “We like to make sure we’re always on top of things and that we understand the equipment we’re working with. If we can’t install it ourselves and need someone to come in and do it for us, it just creates future costs.” Aside from the IT department, which has administrative access to the system, authorised supervisors and managers at WCCO Belting are able to audit video for safety and security purposes. Temporary access is also provided to engineering staff for time studies. Marsh and several supervisors also have access to video through the Command Mobile app on their smartphones. Available as a free download from the Apple Store and Google Play, Command Mobile runs on iPhones, iPads and Android devices. Track offending vehicle Remote, after-hours access to video proved valuable during the previously mentioned safety incident, for example, “by allowing managers to pull up video from home and use it to make decisions quickly,” said Marsh. The video solution has also proven useful to local law enforcement, as some of the bullet cameras covering the employee parking lot at the North Dakota facility also have a clear view of North 9th St., a busy artery in the town of 8,000. The video resolution was so good that we were able to quickly track the offending vehicle" “One day, I was called to the front desk and met by two police officers and three sheriffs,” recalled Marsh. “They wanted to come to my office but didn’t say why. I was never so nervous in my life. Once in my office, they explained that they wanted to see if we had any recorded video to help them solve a hit and run a block and a half down the road. We did, and the video resolution was so good that we were able to quickly track the offending vehicle.” Rubber belting solutions “We’ve had two law enforcement visits since then, so now when they show up, I know I’m not in trouble,” joked Marsh. A family-owned business, WCCO Belting was founded in 1954 by Ed Shorma, a Korean War veteran who mortgaged the family car and borrowed $1,500 to buy a shoe repair shop. Propelled by Shorma’s strong work ethic and talent for ingenuity, the business grew and evolved as a manufacturer of rubber belting solutions, leading to Shorma’s recognition as Small Business Person of the Year by U.S. President Ronald Reagan in 1982. WCCO Belting is currently led by president and CEO, Tom Shorma, Ed’s son, and has 270 employees — 200 in North Dakota and 70 in Texas. The company’s rubber product solutions are sought after worldwide, and exported to customers in more than 20 countries. The company won North Dakota’s Exporter of the Year award in 2003, and in 2010 and 2016 it was the recipient of the Presidential ‘E’ Award and ‘E-Star’ award for its export promotion efforts.
Conditions could not be more challenging than in Borneo's rainforest, where temperatures reach up to +30 degrees Celsius and humidity can be as high as 100 percent. Accessible only by boat or plane, the wilderness of Mulu national park, a UNESCO world heritage area since 2000, covers about 544 square miles, an area equal to the size of Singapore. The Gunung Mulu National Park covers an area of about 544 sq. km, as big as Singapore and about half the size of the Blue Mountains National Park in NSW, Australia. Crowned a World Heritage Area by UNESCO in 2000, this tropical rainforest is home to some of the largest documented cave systems on the planet. Operating as a national park since 1974, Mulu obtained UNESCO world heritage status in 2000. Borsarmulu Park Management Sdn. Bhd is an international company, based in Sarawak, that provides complete tourism services for the industry and the Borneo Government, and manages Mulu. The Mulu Batcam project’s requirement was to enable the capture of clear video images and sound from selected sitesReal-time surveillance of remote sites The Mulu Batcam project’s broad requirement was to enable the capture of clear video images and sound from selected sites within the cave network to observe and monitor wildlife, and to provide real-time surveillance of the remote sites. Within this giant space, the environment is oppressive; day-time temperatures typically hover around 30°C, with humidity ranging up to 99%. In 2006, ctg Security Matrix Pty Ltd facilitated the initial installation, including the back-breaking task of cabling kilometres through the inhospitable jungle environment. When the Batcam project required an update in 2016, Mr Charles Tomas, Principal and Specialist Operational Security Advisor at Ctg Security Matrix, was called upon once again. Having some recent experience working with the Bosch MIC cameras, he recommended them for the challenging task – to place 3 ROV cameras inside the largest cave passage in the world, to be connected and remotely controlled via a fibre optic line some 3.8 km away. Requirement of robust camera An extremely robust camera was required to function in total darkness, in a remote cave set in the depths of a tropical rainforestThe images were also required to appear on an all-weather TV screen at the so-called Bat Observatory, situated next to Deer Cave. An extremely robust camera was required to function in total darkness, in a remote cave set in the depths of a tropical rainforest. The cameras were to be placed in the biggest cave chamber in the world (175 metres wide and 120 metres high). Mulu is a truly wilderness, accessible only by plane or boat. All tools and equipment had to be flown in, then carted or carried to the destination, and painstakingly installed in the cave system. The Bosch MIC cameras were the perfect choice for this harsh environment, and more than met the requirements. Park visitors, Borsarmulu Park management and scientists can now observe the bats (as well as other creatures that dwell in the cave system) up close without disturbing their habitat.
Access control has become a central component for the safety and security strategies of today's schools, and due to the complicated threats and challenges these facilities face, a school's access control technology must be innovative and intelligent enough to ensure comprehensive protection. The education sector is a gateway to the future for young people all over the world. But to assure this passage, schools must guarantee their students safety as well as their education. One such example of Vanderbilt solutions at work in the education sector is at a Study Abroad University in London that hosts students from the USA. Enabling campus security Live and recorded footage can be viewed remotely, and footage can be used in evidence The university wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. Vanderbilt’s ACT365 keeps audit trails of who is in the student accommodation by monitoring and recording fob activity. Additionally, the system produces diagnostic reports on door status and can investigate situations such as door forced, door ajar and break glass activation either locally or remotely. If an incident arises in the student accommodation, ACT365 can link events at doors through video footage so campus security can quickly identify and react. Live and recorded footage can be viewed remotely, and footage can be used in evidence. Real-time list In further protecting students’ safety, campus security can provide pin codes, access fobs, and cards to students. These credentials can be remotely enabled or disabled if required. This can be managed on desktops, laptops tablet, or smartphone device. In the event of a fire or other emergency, ACT365 automatically unlocks all doors allowing students to reach safety. The ACT365 muster report gives security campus a real-time list of all students in the campus The ACT365 muster report gives security campus a real-time list of all students in the campus accommodation building. When students exit their accommodation and swipe out, the muster report automatically updates. If someone is missing, campus security can check cameras and call them directly by clicking on their name in the dashboard. Safeguarding foundations Security in education is a crucial issue. It requires thoughtful attention and procedure while allowing room for agility, adaptability, and dependability moving forward – flagship traits of the Vanderbilt brand. Students want to attain a higher education in a safe and secure environment while enjoying their first step into varied careers. Vanderbilt’s solutions respond to these expectations and enable active safeguarding foundations to be laid.
Mobile-device and application-security technology company Trustonic announces that Hyundai Motor America will demonstrate its new Digital Key app, secured by Trustonic Application Protection, at the New York International Auto Show 2019. The Digital Key will launch with the all-new 2020 Hyundai Sonata in the fall. Hyundai’s Digital Key is a downloadable smartphone app that can replace a traditional car key by leveraging Near Field Communication (NFC) to detect an authorised smartphone. An NFC antenna is located in the driver’s door handle for locking and unlocking while a second antenna for starting the engine is located in the wireless charging pad in the centre console. Seamless vehicle sharing The Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication Once authorised, the Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication. A user can lock and unlock the vehicle, activate panic alert and start the engine within a range of about 30 feet of the car. The new Digital Key can be utilised by up to four authorised users, facilitating seamless vehicle sharing. Users’ preferred settings are also stored in the car, meaning that when a user is recognised, the vehicle automatically adjusts settings for side mirrors, radio presets, sound settings, and seat positioning. Hyundai is using Trustonic Application Protection (TAP) to secure the Digital Key. TAP ensures that Digital Key transfer requests are securely displayed to and approved by a real, authenticated user on a trusted device. Cybersecurity approach TAP utilises a multilayered industry-recognised security approach for communication to and from the customer’s phone. “Hyundai has been a leader in connected car technology for a long time now, with new features like Apple CarPlay, Android Auto, Smartwatch and Smart-speaker integration into our vehicles,” said Manish Mehrotra, director of digital business planning and connected operations, Hyundai Motor America. “Digital Key adds convenience for 2020 Sonata owners and allows us to be ready for future shifts in the mobility space, such as car sharing. We chose Trustonic because of their multilayered, industry recognised cybersecurity approach.” Vehicle-function permissions Hyundai’s Digital Key will enable easy car sharing and improved user experiences" Car owners have a deeper level of access than other authenticated users, enabling them to set vehicle-function permissions and the duration of access for each shared user. This enables uses beyond car sharing, such as enabling couriers to access the trunk within a pre-agreed window of time to deliver a package. Future uses that the app could enable include car rentals, triggering an alarm when a vehicle travels outside a designated area and remote control of features, such as autonomous parking. Ben Cade, CEO, Trustonic, adds, “Consumers expect to be able to manage their lives on their smartphones, and this includes their vehicles. Hyundai’s Digital Key will enable easy car sharing and improved user experiences for drivers—and as international leaders in app security, it’s up to us to ensure this can happen in a scalable and secure way.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, working alongside Sonitrol of Fort Lauderdale, is pleased to announce the completion of a highly-anticipated security system upgrade for Junior Achievement of South Florida (JASF) at the organisation’s JA World Huizenga Center at the Lillian S. Wells Pavilion (JA World). JA World is located on the Broward College North Campus in Coconut Creek, Florida. With over 60,000 square feet of learning areas, rentable meetings rooms, and the Huizenga Catering Kitchen, JA World is the largest Junior Achievement facility in the world. Each year, more than 21,000 5th grade and 20,000 8th grade students from Broward and south Palm Beach counties visit the facility. The 5th graders learn basic economic concepts, workplace skills, and personal and business finances in a simulated city built for young students; the 8th graders focus on how their educational choices will impact their future earning potential, managing a budget and learn about high growth industries to help spark their career exploration. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue camerasRequirement of IP camera technology “Each day, 450 students participate in JA BizTown and JA Finance Park simulations at JA World. Their safety and the safety of our volunteers, staff, and guests is of the utmost concern to us,” said Laurie Sallarulo, President & CEO, JASF. Sonitrol of Fort Lauderdale started working with JASF in 2008, in the early design/build phase of the facility, and through its completion in 2009. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue cameras. At the time, IP cameras were considered too expensive. “Previously, we had 18 analogue cameras on the system,” explained Leni Smith, Director of Operations for JASF. “As time went on, it was clear that we needed to bring more areas inside and outside the building under surveillance, we wanted to access more cutting-edge IP camera technology, and we wanted to have all our surveillance under one Video Management System (VMS).” Installation of 3xLogic hybrid NVR Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investmentWorking in tandem, Sonitrol of Fort Lauderdale and 3xLOGIC designed a system upgrade that, through a combination of discounts and donations, JASF could afford. It also helped that John Ray, President of Sonitrol Fort Lauderdale, is a long-time, active JASF Board member. In order to fit JASF’s budget, Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investment, while adding in higher-resolution IP cameras for expanded coverage. The hybrid solution also creates a migration path, allowing JASF to continue improving visibility with new IP cameras over time as their budget allows. “As part of ongoing security and safety improvements, our staff participates in an annual active shooter training,” explained Monica McNerney, VP Operations, “and during those trainings, two things became clear. We needed to cover more areas with surveillance, and we needed to partner more closely with local law enforcement to give them real-time access to our system in case of an emergency.” Viewing discrete areas with VIGIL software JASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server softwareJASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server software. These include the reception area, two loading dock areas, other exterior doors, their large meeting rooms, and the student areas, known as JA BizTown and JA Finance Park, where 450 young people spend most of their time each day at JA World. The receptionist controls public access to the building by viewing who is requesting entry, and buzzing that person in. The receptionist also monitors the loading dock area and notifies the appropriate staff member when a delivery has arrived. Leni Smith, who manages day-to-day security matters, reviews video after an incident is reported to her. “I really like how with the upgraded system, I can use motion detection alarms to hone in on exactly the video I need to review—I bet we’ve cut the time for review easily in half, if not more. I also really value how I can draw a box in a camera view and zoom into that area easily and quickly to find out exactly what happened.” Working with community partners We work very closely with our community partners to help them understand and access our facility and security system"Monica McNerney expanded on how the upgraded system is positively impacting another aspect of the JASF security program. “We work very closely with our community partners like Broward College security and local law enforcement to help them understand and access our facility and security system. We also routinely ask for their expert feedback on whether we’re managing our security effectively. “So far, they’ve told us we’re doing exactly what we need to be doing, and they’re excited about the expanded access they have to our camera views, although we hope that no event ever warrants that need.” TotalGuard solution for emergency situations Jennifer Thomas, Vice President of Operations for Sonitrol of Fort Lauderdale, also discussed continued improvements that are planned for JA World. “We are actively designing phase II of the camera upgrade, which will include improved coverage and image clarity for camera views outside the front doors. TotalGuard allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre “We are also ready to deploy our latest technology for the main lobby area—TotalGuard. TotalGuard is a great solution for emergency situations, it allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre, for prioritised verified police response.” Sallarulo had a final thought on how things have been going with the system upgrade, “As for Sonitrol of Fort Lauderdale, they always provide us an amazing response. As a non-profit, we could not do what we do without the help of partners like Sonitrol. We are very grateful for their support and service.”
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the cut-throat high street environment. Best-selling products They resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise How do we know if our marketing strategy is working? What is the conversion rate of purchases? What are the ‘hot areas’ of the store, and do these actually represent best-selling products? Originally, with no access to significant information, they relied on experience and conversation with staff. But there was no way to verify these findings. They also needed to be able to get this information remotely – i.e. management in their HQ in Warsaw wanted to be able to see the situation in the other four stores without having to visit them separately. Sometimes, they resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise. Tailor-made solution Miniso turned to Hikvision AI products, with a solution built by Polish reseller Volta, including people counting cameras, fisheye cameras and NVRs. These were all coordinated using the HikCentral software platform. A people counting camera in each store counts people passing by, while another counts people entering and leaving. With this tailor-made solution management could calculate how many people were passing by to see a purchasing conversion rate. This also helps them to know whether marketing strategy is working. They can analyse the information further to see whether the rate of people entering the store is dropping, and whether that relates to the number of those passing outside. Miniso’s management can then look into the causes of these numbers, along with sales figures, to form a picture. For example, whether there is an external factor affecting shoppers either to pass by, or to enter. Video management platform The professional video management platform allows managers to access the information from different offices and mobile applications anywhere Because Miniso have the same technology set up in all the stores in Poland, they can compare different locations. This also comes in useful when it’s time to negotiate rent with shopping malls. Using ceiling installation of several fisheye cameras, the system can generate heat maps. This helps managers to see where ‘hot areas’ are, helping them to allocate products in the optimal place for promotion. Hot areas can also be compared with sales figures to provide further insights into shopping patterns. All the information provided by the system is coordinated, and business information on both layout and original image can be overlaid in Miniso’s HQ in Warsaw. The professional video management platform allows managers to access the information from different offices and mobile applications anywhere. This makes life a lot easier for the operations team as they need to check the situation in all stores. Fiercely competitive environment It also means that everything can be viewed simultaneously, so they can identify trends throughout the network of stores. Byron Zeng, Vice President of Miniso Poland, says: “The high accuracy of conversion rate the solutions provides really solves a number of our management issues. We can now easily see what’s going on in the other stores, including heat mapping, which makes management of the whole networks so much more efficient.” This is a great example of how AI surveillance products can change the landscape of business decision-making. In a fiercely competitive environment, like a shopping mall or high street, shopping trend data can help a retailer to survive. In fact, this worked so well for Miniso, they decided to use the solution in their stores across the whole of Europe – potentially about 200 stores in the next year.
Round table discussion
Cloud computing has been around since the turn of the millennium. Over the years, the concept of storing and accessing programs over the Internet (instead of using an on-premises computer system) has grown in almost every realm of business. Some might say the physical security industry has come late to the party, delayed in some instances by (misguided?) concerns about cybersecurity of cloud systems. The bandwidth needed to transfer video to the cloud has also been a challenge. We asked this week’s Expert Panel Roundtable: What features of Cloud-based software-as-a-service (SaaS) are the most valuable to the average user?
How much does a security system cost? We all know that total costs associated with systems are substantially higher than the “price tag.” There are many elements, tangible and intangible, that contribute to the costs of owning and operating a system. Taking a broad view and finding ways to measure these additional costs enables integrators and users to get the most value from a system at the lowest total cost of ownership (TCO). However, measuring TCO can be easier said than done. We asked this week’s Expert Panel Roundtable to share the benefit of their collective expertise on the subject. Specifically, we asked: How should integrators and/or end users measure total cost of ownership (TCO) when quantifying the value of security systems?
Even the most effective technologies usually require some level of human involvement. What new technologies do, generally speaking, is change the nature of a human’s role. Most jobs in today’s world are vastly different than 50 years ago, in many cases because of the changing role of technology. In the physical security world, what specific impact does technology have on the human element of systems? We asked this week’s Expert Panel Roundtable: Have recent developments in security systems made manpower more, or less, important to the equation? Explain.