FlytBase, Inc., an enterprise drone automation company, releases a white paper highlighting the factors critical to large-sale deployment of autonomous drones for security and surveillance applications. The journey from the ‘early adopter’ phase to the ‘early majority’ phase of the adoption curve for drone deployments in industrial & commercial security will require: a) reliable, off-the-shelf hardware, b) cloud-based, hardware-agnostic software, and c) faster time-t...
All schools and universities need to address three different levels of security when considering access control. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. Here, incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. An electromechanical solution, such as electric strikes, can be beneficial in the effec...
The phrase ‘eye in the sky’ is taking on a whole new meaning as the concept of home security drones becomes a plausible idea that could be realised in the not-too-distant future. It’s a possibility that came to light recently in the form of a patent that was granted to Amazon for ‘Image Creation Using Geo-Fence Data’. The patent specifies a “geo-fence, which may be a virtual perimeter or boundary around a real-world geographic area.” An unmanned autonom...
Security isn’t easy for schools and universities. As education institutions increasingly become vulnerable targets for threats and attacks, they face the security challenges of maintaining a welcoming and open environment while ensuring the comprehensive safety of the students, teachers and staff. The balance between providing high levels of security with a certain level of convenience becomes crucial, especially when considering the large audience schools work with – the staff, admi...
Getac announces the launch of the new UX10 rugged tablet, offering reliability, powerful performance and lightweight portability to professionals operating in challenging field environments every day. For emergency service paramedics, field utilities technicians and industrial manufacturing engineers, bad weather, remote locations and adverse working conditions are all part of the job. To work efficiently, they need powerful mobile devices they can count on day-in, day-out, regardless of the lo...
Feenics Inc., an award-winning provider of the Access Control as a Service (ACaaS) Keep by Feenics cloud-hosted platform, continues to address the upward growth of its security management software solution, adding Rachel Young as Regional Sales Manager, South Central U.S. and Daniel Tercey, Business Development Manager, West. Security management solutions As Regional Sales Manager, Young will be responsible for Texas, Oklahoma, Louisiana, Mississippi and Alabama. She spent the majority of her...
Inner Range’s access control system, Inception has been upgraded with a dedicated app and the ability to integrate with the Milestone Access platform. Inception access control system Inception is Inner Range’s powerful yet budget-friendly access control and security alarm system. New and existing customers can now use the Sky Command App to control access remotely. It allows interactive control and live status of areas, inputs, doors and outputs as well as simple or multimode area arming options. Push notifications can be sent to smartphones helping security managers stay alert to any changes on site. Integration with Milestone XProtect VMS Multiple Inception systems can be integrated with a single Milestone system for multi-site monitoring A new integration with Milestone XProtect video management system allows the Inception controller to become the security and access mechanism supporting the Milestone system. Multiple Inception systems can be integrated with a single Milestone system for multi-site monitoring. The integration means live access and alarm events can be sent to Milestone, allowing a wide range of actions to be triggered within the Milestone system, such as operators being able to compare video footage to a user’s photo to grant access. Customised notifications The latest update for Inception also includes the ability to customise notifications that are sent to security managers about events on site as well as the capability to secure the Local Area Network (LAN) and detect if a module has been substituted without permission. A warning now indicates if the LAN is not secured and any detected module substitutions are automatically reported. Tim Northwood, General Manager at Inner Range, said: “These enhancements add to Inception’s competitive advantage, offering easier and smarter access for security managers, the option to integrate with Milestone XProtect and even better security when it comes to the LAN and rogue module substitution. Inception is a now an even greater access and security system for power and flexibility that’s also quick and easy to install and won’t break the bank.” Integriti intelligent security solution Inner Range will showcase new capabilities for its flagship intelligent access control system, Integriti Inner Range will be showcasing these enhancements for Inception as well as new capabilities for its flagship intelligent access control and intruder detection system, Integriti, at IFSEC International on June 18-20 at ExCel London at Stand IF1030. The Inner Range stand will include eight large screens to demonstrate the manufacturer’s access control systems and software in action. Inner Range will also be taking part in the event’s ‘Show Me How’ series of demonstrations, with an Inception challenge for installers and integrators. Inner Range has been a provider in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure.
SALTO is excited to be showcasing the latest in access control technology at IFSEC, the UK’s premier security event, taking place at ExCeL London 18-20 June. SALTO is on Stand IF2810. SVN-Flex provides access management with increased security, more convenience and at lower cost. It makes hard-wired update point’s obsolete, thus introducing completely wire-free access control with online functionalities. It provides a range of benefits to operators and end users, especially by removing the need to go to specific doors or locations to update cards. Now users can update their access rights anytime and anywhere as any wireless door can be activated as an SVN-Flex updater. Making mobile keys SVN-Flex is based on two core technologies, the SALTO Virtual Network and SALTO BLUEnet SVN-Flex is based on two core technologies, the SALTO Virtual Network and SALTO BLUEnet. Since all new SALTO escutcheons are equipped with Bluetooth for mobile access, SVN-Flex combines SVN and BLUEnet in such a way that updated access rights can be transferred wirelessly via Bluetooth to defined escutcheons and cylinders. SALTO has also strengthened its position as the cloud access provider with additional functionality in its SALTO KS app. Now, with new SALTO KS Mobile keys and any SALTO BLE lock, SALTO KS users can select a floating button in the app and just tap their smart phone on the lock to securely open a door. It enables their smart phone to operate as a tag, opening the lock without the need for an active internet connection; making Mobile Keys as secure and easy to use as a physical tag. Cloud-based technology Other innovations at the show include the brand new SALTO NEO Cylinder which is built with the absolute latest in technology. Compatible SALTO SVN, SALTO BLUEnet Wireless and SALTO KS – Keys as a Service – cloud-based technology, it enables users to decide which technology fits better with their security, operational and IT needs. The SALTO NEO Cylinder is one of the few; if not the only, electronic cylinder to be BLE enabled which makes it compatible with both with iOS and Android mobile phones. So whether you use Salto KS in a co-working space or are a student in a university that uses JustIN mobile, you will be able to use your mobile phone to get access into the door you need. Communication technology What’s really impressive is that one set of batteries can last for up to four years The SALTO NEO Cylinder will be available in a variety of local standards including European, ANSI, UK, Swiss, Australian, RIM, Deadbolts, etc. It will also be available for different applications like padlocks, swing handles for server racks, cam locks, and the like and is also IP66 rated meaning its built to withstand even the harshest environments. But what’s really impressive is that one set of batteries can last for up to four years! Joining these innovations are updates to the SALTO KS product platform, which is now more complete than ever with the integration of SALTO BLUEnet communication technology and a new opening mode based on Personal Identification Number Codes (PIN) in order to offer more convenience to users. With these new features SALTO KS now offers 4 different ways to access a building: SALTO KS tag, Mobile key, Remote opening and PIN code.
Checkpoint Systems has unveiled the world’s most compact full performance, customisable, RF EAS antenna – the S20. S20 RF EAS antenna Retailers are dramatically ramping up investment in store design to improve the overall consumer experience and with store designs leading to a potential sales increase of up to 40%*, there is a justifiable return. With 50 years’ experience, Checkpoint Systems are collaborating with retailers and brands to align EAS antennae with these new store concepts. By reconfiguring the electronics used in EAS, Checkpoint has blown open design possibilities, meaning retailers no longer have to compromise on the EAS antenna at the entrance and the overall store design vision. This new generation of EAS antenna is designed for retailers whose brand image and customer experience are everything This new generation of EAS antenna is designed for retailers whose brand image and customer experience are everything. For the first time in the history of EAS antenna, the unique configuration of the S20 allows the traditional ‘gate’ look to be replaced with a visually appealing, elegant, sleek design. By introducing this pioneering technology, Checkpoint has actively changed the dynamic, helping retailers balance loss prevention with aesthetics. High impact LEDs Over and above its revolutionary sleek design, the S20 can be completed with custom finishes, textures and graphics to offer a wide choice of visual appearances. High impact LEDs deliver eye-catching accents to any store entrance and are available in a range of colors to complement brand identity. The S20 is ideal for apparel retailers looking to attract customers into their stores, maximise trading space and keep store entrances clear, the S20 can be free standing, wall or door mounted and works directly against metal. Remote service capabilities and data reporting help to improve up-time as Checkpoint’s engineers can continuously monitor the status, enabling issues and trends to be identified in real-time, ensuring the investment is performing efficiently. Remote service capabilities We have opened the door to a new generation of EAS antenna for retailers wanting to balance protection with design" Simon Edgar, Senior Director of Product Management, EAS Systems at Checkpoint Systems, commented, “There is not a lot that is ‘traditional’ about retail today. All physical stores face challenges to attract and retain customers and, in these new environments, ‘traditional’ doesn’t fit. We have opened the door to a new generation of EAS antenna for retailers wanting to balance protection with design, to fit the overall vision of their brand and store concept.” “The S20 is truly unique and offers apparel stores the excellent detection that they require, in a design that is sleek and elegant, with customisable options also available. Our striking new antenna design offers a beautiful profile and great performance, enhancing store aesthetics, improving the customer experience and controlling loss effectively – without compromise.”
BlackWire Designs, a distributor in the custom installation market, announces the availability of its new module for the integration of Rachio Smart Sprinkler Controllers into URC's Total Control 2.0 whole-house automation system. With this latest module, BlackWire Designs becomes the only distributor to support the integration of Rachio controllers into both the Control4 and URC platforms. Helping to nurture a beautiful yard, Rachio Smart Sprinkler Controllers make it easy to create custom schedules that automatically adjust for changing local weather. They work with current sprinkler systems, up to 16 zones, and provide users with complete control over their sprinklers via their smartphone or tablet using the Rachio Remote app. Utilising mobile devices “We're proud to be the only distributor that offers the Rachio module for both of these automation platforms, and to provide the deepest level of integration available,” said Kevin Luther, owner of BlackWire Designs. “As the latest addition to our extensive driver marketplace, the Rachio integration not only provides a single-app control experience when utilising mobile devices but extends sprinkler control to the other interfaces homeowners use to manage their environments, such as handheld remotes and in-wall touchscreens. Coupled with our superior dealer support and round-the-clock service, there is nothing comparable on the market.” BlackWire Designs' Rachio module allows integrators to provide customers with control over their sprinklers Featuring complete two-way integration, BlackWire Designs' Rachio module allows integrators to provide customers with control over their sprinklers using the URC Total Control 2.0 interface of their choice — whether it's handheld remotes, in-wall and tabletop touchscreens, the Total Control 2.0 mobile app, or via their voice using Amazon Alexa or Google Assistant enabled products. Enhanced automation integration Capabilities include start and stop watering; enable/disable standby mode; pause zones; zone quick run; rain delay; and more. Enhanced automation integration can be added with two-way module commands and device events that trigger on-state changes in real time. BlackWire Designs' Rachio TC2 Module for URC is compatible with any Rachio Sprinkler Controller. The software license is free with the purchase of a controller from BlackWire and can also be purchased separately for customers who already have Rachio controllers in place.
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, globally renowned residential security solutions firm, has introduced the next generation of its popular Signature Series Deadbolt with Home Connect. Signature Series Deadbolt with Home Connect Available in both traditional (round) and contemporary (square) models like the original version, the new Signature Series Deadbolt (2nd Generation) with Home Connect will feature two significant upgrades: The lock will utilise the newer Z-Wave Plus 500 Series chips. Supporting over-the air firmware updates, the new chip extends the lock’s wireless range while providing robust network security and encryption. The lock will also feature a smaller interior footprint, creating a more pleasing aesthetic and blending in more easily with any décor. Kwikset single-cylinder deadbolt With these two substantial enhancements, the Signature Series (2nd Generation) is expected to extend the popularity of this well-received lock line. Utilising the popular Kwikset single-cylinder deadbolt as its foundation, this is the ideal lock for the first-time homebuyer or homeowners who want to experience the safety and peace of mind of a Home Connect solution an entry-level price point. SmartKey Security Kwikset’s Signature Series Deadbolt offers advanced features for maximum security When connected to any standard smart home hub, these motorised deadbolts enable true remote locking and unlocking. This allows homeowners to remotely access and control the lock from anywhere in the world, using the app from the homeowner’s home automation controller. As a result, they can lock a door while traveling for work or vacation and can also remotely provide access to their home to service providers, guests or other family members. Users can also attain valuable information through their smart phone and have the peace of mind of knowing a door’s lock/unlock status. Like its predecessor, Kwikset’s Signature Series Deadbolt (2nd Generation) with Home Connect offers advanced features for maximum security and convenience, including Kwikset’s patented SmartKey Security, which not only protects against advanced break-in techniques but also allows homeowners to re-key the lock in seconds without a locksmith.
At InfoComm 2019 (booth 3055), Matrox will be showcasing its complete range of award-winning, IP-based products including quad 4K enterprise encoders, remote recorder appliances, 4K capture/encode/decode and multiviewer cards, 4K IP KVM extenders, lecture capture appliances, and 4K/multi-HD webcasting encoders. Be amongst the first to discover new products and features from Matrox. Matrox will be launching a major addition to its world-class portfolio, unveiling a revolutionary new line of video wall products. Not only will Matrox be revealing this new product alongside a show-stopping demonstration, Matrox will also be holding a raffle, where one lucky guest will take home this innovative new product. Increases operational efficiency Matrox Maevex 6100 Series enterprise encoders are also now supporting IPv6 Matrox Extio 3 high-performance IP KVM extenders will also be showcasing a brand new feature that brings IP extension and switching flexibility to the next level. A live demonstration will show how this feature drastically increases operational efficiency for users working on multiple source systems simultaneously. Matrox Maevex 6100 Series enterprise encoders are also now supporting IPv6, HLS streaming, and MOV recording. These rugged, quiet, and rack-friendly appliances are now equipped with every feature needed for the simplest and most complex encoding made easy—all without sacrificing on quality! Matrox Monarch EDGE will be making its InfoComm debut. Featuring next-generation 3G/12G-SDI and 25 GbE SMPTE ST 2110 connectivity, as well as versatile multi-protocol support—including RTMP, SRT, MPEG2. TS, and RTSP—this 4K/multi-HD webcasting and remote production (REMI) encoder delivers H.264 streams with resolutions up to 3840x2160p60 or quad 1920x1080p60 and profiles up to High 4:2:2. Real-world benefits The AIMS Pro AV Group will be on hand at InfoComm in booth 375 The AIMS Pro AV Group will be on hand at InfoComm in booth 375, showcasing the real-world benefits of open standard approaches for the professional AV and installed systems market. Via a series of theatre presentations, as well as a multi-vendor interoperability demonstration featuring the SMPTE ST 2110 standard, show attendees will discover the benefits of truly flexible, scalable, and interoperable AV-over-IP infrastructures. At the show, AIMS will also be hosting a panel session titled 'Audio and Video Streaming Using Established IP Standards' on Tuesday, June 11 at 1-3 p.m in Room W304E. Featured products Matrox Maevex 6100 Series enterprise encoders - Matrox Maevex 6120 and Matrox Maevex 6150 dual and quad 4K enterprise encoders allow for the simultaneous capture, streaming, and recording of multiple 4K inputs. These powerful all-in-one appliances can feed cloud-based servers to reach internet viewers—including new simplified webcasting to multiple cloud-based and social media sites—push many streams over LAN for audiences on-premises, and record to local or network storage for later editing and viewing, all concurrently. Maevex PowerStream Plus software and APIs ensure easy operation, and are included with all Maevex 6100 Series appliances. Matrox Maevex 6020 Remote Recorder - The Panopto-certified Matrox Maevex 6020 Remote Recorder supports best-of-breed live streaming and recording to the Panopto video platform for education and business with easy 1-2-3 connection to your Panopto account. Users will benefit from simultaneous dual live streaming video and multiple on-device recordings of different qualities per input for the fastest VOD availability. It also boasts one-touch recording controls and whisper-quiet operation, on a rack-friendly, single-purpose appliance. Matrox Mura IPX video wall and multiviewer cards - Matrox Mura IPX video wall and multiviewer cards will exhibit the most advanced capture, encoding, decoding, and/or display capabilities from a single card by streaming and recording desktops, entire video walls, and selected regions of interest—with pixel-for-pixel or scaled-down representation of the display wall—over LAN and internet. Matrox Extio 3 IP KVM extenders will deliver exceptional 4Kp60 4:4:4, dual 4Kp30 4:4:4, and 2Kp60 4:4:4 performanceMatrox Extio 3 IP KVM extenders - Matrox Extio 3 IP KVM extenders will deliver exceptional 4Kp60 4:4:4, dual 4Kp30 4:4:4, and 2Kp60 4:4:4 performance over a standard 1 GbE network—at unprecedentedly low bitrates. Extio 3 will also demonstrate a brand new feature designed to drastically increase operational efficiency for users working on multiple source systems simultaneously. Extio 3 cards and appliances work with COTS network switches, illustrating a scalable and cost-effective KVM matrix over IP to securely route any system to any remote location on the network. Matrox Monarch EDGE 4K/multi-HD webcasting and remote production encoder - The Matrox Monarch EDGE 4K/multi-HD encoder will demonstrate several webcasting workflows, including streaming 4Kp60 content that ensures high-quality viewing experiences on any size device. Attendees will also learn how to leverage Monarch EDGE with multi-channel online video platforms (OVPs) like YouTube, to capture and stream up to four cameras, allowing the viewer to select and/or switch to their preferred camera views. Matrox Monarch LCS lecture capture appliance - The Matrox Monarch LCS multi-source streaming and recording appliance will exhibit how IT administrators can readily integrate these encoders into today’s most popular open video and learning management systems, and how operators can in turn, easily define profiles for live streamed and recorded lectures by mixing camera and presentation material.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
As technology advances, the world is becoming increasingly connected, changing the way users think about and interact with security systems, which continue to evolve across all verticals and applications. With this change comes new opportunity for security integrators; security systems are advancing, creating new needs for products and services — some of which can be met through the adoption of cloud-based service systems. Cloud technology is no longer a dreamt-up version of the future of security — it’s here. If you’re hesitant to make the move to the cloud, consider these six reasons to embrace this new technology now.Cloud technology has created an opportunity for integrators to offer managed services to their customers Increased RMR Cloud technology has created an opportunity for integrators to offer managed services to their customers, producing a new business model that generates more stable and predictable income streams. By offering managed services on a subscription basis, integrators can build a part of their business to provide recurring monthly revenue (RMR), allowing them to scale faster. This business model is especially beneficial for customers who prefer to pay a fixed monthly or yearly rate for services rather than a large upfront fee, which can help attract new business while growing revenue from current customers. Stickier customers Providing managed services fosters a more involved relationship between integrators and their customers, which can help boost customer retention. This is primarily the result of three factors. Firstly, customers who buy managed services are committed for a specified term, which helps develop an ongoing business relationship between them and the integrator. Secondly, providing managed services creates an opportunity for more customer contact — each interaction is an opportunity to build rapport and monitor customer satisfaction.While the functionalities of each system vary, their potential is evident in the cloud-based services available Third, customers who purchase managed services generally tend to do business longer than customers who purchase products or services individually; with the monthly purchase of their services on autopilot, customers get into the habit of receiving these services, which helps reduce the chance that they’ll cancel their subscription while also building customer loyalty. High gross profit margins Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. On an ongoing basis, cloud service platforms offer a new level of accessibility to integrators, helping to provide better insight on activity trends to identify opportunities to continuously grow their revenue through subscription-based streams. Easier to provide managed services Traditionally, serving more sites required integrators to hire more technicians to meet the needs of their growing customer base, but the cloud has helped overcome this demand. While the functionalities of each system vary, their potential is evident in the cloud-based service platforms that are available today. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue The Avigilon Blue™ platform, for example, is a powerful new cloud service platform that helps integrators address the needs of their customer sites using fewer resources by offering the ability to administer system upgrades, fixes, health checks, and camera or system settings adjustments remotely. The Avigilon Blue platform automatically sends, and stores video analytics highlights in the cloud, which can easily be accessed from any PC browser or mobile device. This data can be used to efficiently manage customer sites and maintain the health of those sites, helping to increase speed of service and expand the capacity to have more sites up and running. Cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators Not only does this help integrators scale their business faster, it creates an opportunity to provide added value to the customer at a lower cost as new upgrades and services come out. Proactively fix problems before they occur In addition to automating notifications and tedious maintenance tasks, cloud service platforms help provide integrators with the information and abilities they need to keep their customer sites running smoothly. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue — possibly before the customer even notices a disruption in service. They can then identify the problem and determine whether it can be resolved remotely or requires a technician to be deployed. By having the capacity to pinpoint service needs and make certain adjustments via the cloud, integrators can streamline their customer service processes and lower their response times to provide better, more efficient service. Increased valuation of business Companies that utilise cloud technologies are experiencing as much as 53 percent higher revenue growth rates The ability of cloud service platforms to help integrators manage more sites remotely and expand their revenue through subscription-based streams offers a competitive business advantage. Security innovators have harnessed the power of the cloud to enhance integrator efficiency so that they can spare their attention, resources and effort for where it’s needed most. As a service that helps offer scalability and a high gross profit margin while requiring fewer resources to maintain customer sites, cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators that may ultimately increase their business valuation. According to a study by Dell, companies that utilise cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Integrators who adopt cloud service platforms can benefit from numerous advantages — cost-saving maintenance capabilities, the potential to generate new monthly recurring revenue, and user-friendly design and data security — which make them a significant development within the industry as well as a potential lucrative new business model. The dream of cloud technology is no longer a distant idea of the future, it can become a present reality — and integrators who harness its power can reap its business benefits now.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combined reader and access control panel, is used to connect to existing electric strikes, mag locks, electronic push bars and other hardware components at the door. It also communicates via Bluetooth with a smart phone credential. Users approach a door, choose the door they want to open in the app, and wait for the app to say ‘unlocked’. Replacing key cards and fobs with app Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enterThe electronic ‘core’ device can be switched out with existing mechanical lock cores to provide electronic access control in locks such as deadbolts, mortise locks, Euro-cylinders, levers and camlocks. It is compatible with 95 percent of mechanical locks, using a changeable tail piece to adapt to various configurations. The core communicates via Bluetooth with a smart phone credential that links to a cloud system. Users approaching a door open the app, tap the core, and wait for the app to say ‘unlocked’. A Nexkey goal is to ‘replace all keys, key cards and fobs with one app’. The Nexkey app recognises which ‘key’ goes to which door and reveals the right key as you approach. ‘Keys’ are created and access rights are assigned from a smart phone, using email addresses and phone numbers to verify identity. Temporary codes can be texted for one-time entrance for cleaning crews or contractors. Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enter the building. The Nexkey Portal provides a snapshot of system operation, who enters which door at what time, and logs that can be reviewed and downloaded for audit reports. Affordable access control systems for SMBs Nexkey is targeting the small- and medium-sized business (SMB) market, basically companies with 20 to 500 employees, which are looking for access control systems that are affordable and easier to manage. The Nexkey controller costs $999, and the core is $499. Monthly fees start at $15 to $29 per month per door, but the prices go down as additional doors are added. Nexkey is targeting the SMB market, which are looking for access control systems that are affordable and easier to manage Larger enterprises tend to want out-of-the-box integration with alarm systems and video, which Nexkey does not offer, so SMB is their “sweet spot,” says Eric Trabold, CEO. There is an API (application programming interface) that integrates with third-party applications. According to Nexkey’s customer surveys, 30 percent of customers say they bought Nexkey to have a simpler access control credential (a smart phone instead of a key, card or fob). Another 30 percent favour simplified management and quick access through the app. Some 17 percent like the ‘unified’ experience to manage shared, single and multiple workspaces using smartphone credentialing and a cloud-based system. Involving security dealers and integrators Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was highIn the early days, Nexkey looked to work directly with businesses to foster communication and to gain understanding of how the product can best be deployed. Having gained that insight, the ‘next level’ is to engage security dealers and systems integrators to install the system, says Trabold. Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was high. Trabold says 134 integrators/dealers sought to engage. In coming weeks, the company will be finalising that program, enhancing the dashboard to enable dealers to manage the system on behalf of their customers, for example. “We will be looking at how we can go from that amazing level of interest to being actively engaged with partners in the channel,” says Trabold. Using NPS to measure product quality Nexkey uses the Net Promoter Score (NPS) as a benchmark for how well the product is accepted in the marketplace. NPS measures the quality of a product by analysing how likely customers are to recommend it to a friend or colleague. As an example, Apple currently has an NPS of 65%. In comparison, Nexkey has achieved a score of 60 percent, and is looking to improve it even more. “A year from now, we want to get the same positive feedback from our dealer/integrator community,” says Trabold. “That’s the challenge, engaging with partners and scaling the business forward. We still have work to do.”
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Business Finland together with Metsä Group is creating the Metsä pavilion for the 2020 summer Olympics and Paralympics in the grounds of Embassy of Finland in the heart of Tokyo. The pavilion will operate as the official National Hospitality House during the Olympics and Paralympics for Finnish teams. Digital locking systems Among the topics promoted in the pavilion are smart energy, sustainability, digitalisation, health and wellbeing Among the topics promoted in the pavilion are smart energy, sustainability, digitalisation, health and wellbeing. It was a logical decision therefore that iLOQ would be a partner of the Metsä pavilion, and deliver its self-powered, digital locking system to the house. iLOQ is an innovator in the locking industry and has a strong portfolio of safe and sustainable products that maximise safety and minimise administration and lifecycle costs. iLOQ’s mobile and digital locking systems are self-powered and enable electronic locking without batteries or cables. They cater to the needs of industry and the utility sector by providing smart locking and secure and simple access management solutions for the buildings and spaces used daily. President and CEO of iLOQ, Heikki Hiltunen, commented: “We are delighted to showcase our state-of-the-art and environmentally friendly digital and mobile access management systems in the Metsä pavilion. This will open business opportunities for us in the Japanese markets and among Japanese customers and will help us establish new connections with partners in the region and globally”. Advanced remote control services In accordance with the Company’s environmental program, iLOQ conserves natural resources and the environment. For example, it maximises the usability of their products, minimises battery and metal waste, favors recyclable packaging and reduces the need for maintenance-related travel by developing advanced remotely control services. Every year, iLOQ’s solutions save 27,000 kg or battery waste and, compared to mechanical locking solutions, 7000 kg of metal waste. The aim of the pavilion is to provide Finnish companies with the opportunity to create new business in Japan and gain new contacts in the market. iLOQ – Metsa platform integartion We are happy to cooperate with iLOQ and present their locking solutions" “We are happy to cooperate with iLOQ and present their locking solutions among other leading Finnish technologies in the Metsä pavilion. We believe that Finland can offer numerous complementary products, services and innovations for Japan” states Petri Tulensalo, Head of Sports Cluster, Business Finland. Joni Lampinen, Chief Marketing Officer, explains: “We are looking forward to working closely with the Metsä pavilion and raising iLOQ’s brand awareness in Asia. We have a lot to offer customers and partners in the region, and they will be able to see this firsthand as our locking systems will be in use in the pavilion”.
Two of the most important priorities in a manufacturing environment are safety and productivity. Failure to follow safe work practices around machinery on a factory floor can result in serious injury, while poor productivity can erode profits and ultimately threaten the viability of the business. At WCCO Belting, a Wahpeton, North Dakota-based manufacturer of custom rubber products for agriculture and light-industrial conveyor equipment, a March Networks® video surveillance solution plays a key role in enhancing both safety and productivity. Monitor work processes “Recently, for example, we had a minor safety incident on one of our machines that was captured by the system,” said Michael Marsh, Senior Technology Administrator. “The video not only allowed us to determine the cause of the incident, it also helped us create a proprietary piece of equipment to ensure that the accident would never happen again.” Safety was the main reason WCCO Belting acquired a March Networks system in 2015 Safety was the main reason WCCO Belting acquired a March Networks system in 2015, but the company soon discovered it could use the technology for other equally important priorities. “We found that we could use the video solution for time studies, to be more effective and efficient,” said Marsh. WCCO engineers use the video to monitor work processes and then tweak them to speed production, while ensuring optimum quality. Security system integrator The company selected Marco Technologies as its security system integrator in 2015, and acquired March Networks 8000 Series Hybrid NVRs shortly thereafter. Two years later, when WCCO Belting decided to also equip a second production facility in Arlington, Texas, it upgraded to a March Networks Command™ Recording Software (CRS) solution in North Dakota and moved the 8000 Series Hybrid NVRs to its Texas facility. At the same time, the company deployed March Networks Command Enterprise Software to tie all the video from its geographically-dispersed facilities together, said Marsh. The software enables WCCO Belting “to oversee everything and manage the entire system from a single point of entry.” In addition, approximately 50 March Networks IP cameras — including indoor domes with wide dynamic range and outdoor IR bullet cameras — provide crystal-clear video of activity on the company’s factory floors, loading docks and parking lots. Remote configuration Marsh cites ease of use and outstanding support as the main reasons for selecting the video solution. “The technology is easy to implement, easy to use and easy to navigate. Support has also been great. When we ran into some early issues, they responded quickly to help resolve the problem.” We didn’t have to uproot a lot of the architecture already in place" “More recently, when we decided to expand the system to include our second location, it was Marco that recommended the CRS solution and the redeployment of our NVRs to Texas. It was really plug and play. That was the winning piece for us. We didn’t have to uproot a lot of the architecture already in place.” A system that was easy to rollout was important because WCCO Belting’s IT department does the physical camera install themselves, while partnering with Marco Technologies for remote configuration. Command mobile app “It’s one of the reasons we like March Networks, because we’re a hands-on IT department,” explained Marsh. “We like to make sure we’re always on top of things and that we understand the equipment we’re working with. If we can’t install it ourselves and need someone to come in and do it for us, it just creates future costs.” Aside from the IT department, which has administrative access to the system, authorised supervisors and managers at WCCO Belting are able to audit video for safety and security purposes. Temporary access is also provided to engineering staff for time studies. Marsh and several supervisors also have access to video through the Command Mobile app on their smartphones. Available as a free download from the Apple Store and Google Play, Command Mobile runs on iPhones, iPads and Android devices. Track offending vehicle Remote, after-hours access to video proved valuable during the previously mentioned safety incident, for example, “by allowing managers to pull up video from home and use it to make decisions quickly,” said Marsh. The video solution has also proven useful to local law enforcement, as some of the bullet cameras covering the employee parking lot at the North Dakota facility also have a clear view of North 9th St., a busy artery in the town of 8,000. The video resolution was so good that we were able to quickly track the offending vehicle" “One day, I was called to the front desk and met by two police officers and three sheriffs,” recalled Marsh. “They wanted to come to my office but didn’t say why. I was never so nervous in my life. Once in my office, they explained that they wanted to see if we had any recorded video to help them solve a hit and run a block and a half down the road. We did, and the video resolution was so good that we were able to quickly track the offending vehicle.” Rubber belting solutions “We’ve had two law enforcement visits since then, so now when they show up, I know I’m not in trouble,” joked Marsh. A family-owned business, WCCO Belting was founded in 1954 by Ed Shorma, a Korean War veteran who mortgaged the family car and borrowed $1,500 to buy a shoe repair shop. Propelled by Shorma’s strong work ethic and talent for ingenuity, the business grew and evolved as a manufacturer of rubber belting solutions, leading to Shorma’s recognition as Small Business Person of the Year by U.S. President Ronald Reagan in 1982. WCCO Belting is currently led by president and CEO, Tom Shorma, Ed’s son, and has 270 employees — 200 in North Dakota and 70 in Texas. The company’s rubber product solutions are sought after worldwide, and exported to customers in more than 20 countries. The company won North Dakota’s Exporter of the Year award in 2003, and in 2010 and 2016 it was the recipient of the Presidential ‘E’ Award and ‘E-Star’ award for its export promotion efforts.
Conditions could not be more challenging than in Borneo's rainforest, where temperatures reach up to +30 degrees Celsius and humidity can be as high as 100 percent. Accessible only by boat or plane, the wilderness of Mulu national park, a UNESCO world heritage area since 2000, covers about 544 square miles, an area equal to the size of Singapore. The Gunung Mulu National Park covers an area of about 544 sq. km, as big as Singapore and about half the size of the Blue Mountains National Park in NSW, Australia. Crowned a World Heritage Area by UNESCO in 2000, this tropical rainforest is home to some of the largest documented cave systems on the planet. Operating as a national park since 1974, Mulu obtained UNESCO world heritage status in 2000. Borsarmulu Park Management Sdn. Bhd is an international company, based in Sarawak, that provides complete tourism services for the industry and the Borneo Government, and manages Mulu. The Mulu Batcam project’s requirement was to enable the capture of clear video images and sound from selected sitesReal-time surveillance of remote sites The Mulu Batcam project’s broad requirement was to enable the capture of clear video images and sound from selected sites within the cave network to observe and monitor wildlife, and to provide real-time surveillance of the remote sites. Within this giant space, the environment is oppressive; day-time temperatures typically hover around 30°C, with humidity ranging up to 99%. In 2006, ctg Security Matrix Pty Ltd facilitated the initial installation, including the back-breaking task of cabling kilometres through the inhospitable jungle environment. When the Batcam project required an update in 2016, Mr Charles Tomas, Principal and Specialist Operational Security Advisor at Ctg Security Matrix, was called upon once again. Having some recent experience working with the Bosch MIC cameras, he recommended them for the challenging task – to place 3 ROV cameras inside the largest cave passage in the world, to be connected and remotely controlled via a fibre optic line some 3.8 km away. Requirement of robust camera An extremely robust camera was required to function in total darkness, in a remote cave set in the depths of a tropical rainforestThe images were also required to appear on an all-weather TV screen at the so-called Bat Observatory, situated next to Deer Cave. An extremely robust camera was required to function in total darkness, in a remote cave set in the depths of a tropical rainforest. The cameras were to be placed in the biggest cave chamber in the world (175 metres wide and 120 metres high). Mulu is a truly wilderness, accessible only by plane or boat. All tools and equipment had to be flown in, then carted or carried to the destination, and painstakingly installed in the cave system. The Bosch MIC cameras were the perfect choice for this harsh environment, and more than met the requirements. Park visitors, Borsarmulu Park management and scientists can now observe the bats (as well as other creatures that dwell in the cave system) up close without disturbing their habitat.
Access control has become a central component for the safety and security strategies of today's schools, and due to the complicated threats and challenges these facilities face, a school's access control technology must be innovative and intelligent enough to ensure comprehensive protection. The education sector is a gateway to the future for young people all over the world. But to assure this passage, schools must guarantee their students safety as well as their education. One such example of Vanderbilt solutions at work in the education sector is at a Study Abroad University in London that hosts students from the USA. Enabling campus security Live and recorded footage can be viewed remotely, and footage can be used in evidence The university wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. Vanderbilt’s ACT365 keeps audit trails of who is in the student accommodation by monitoring and recording fob activity. Additionally, the system produces diagnostic reports on door status and can investigate situations such as door forced, door ajar and break glass activation either locally or remotely. If an incident arises in the student accommodation, ACT365 can link events at doors through video footage so campus security can quickly identify and react. Live and recorded footage can be viewed remotely, and footage can be used in evidence. Real-time list In further protecting students’ safety, campus security can provide pin codes, access fobs, and cards to students. These credentials can be remotely enabled or disabled if required. This can be managed on desktops, laptops tablet, or smartphone device. In the event of a fire or other emergency, ACT365 automatically unlocks all doors allowing students to reach safety. The ACT365 muster report gives security campus a real-time list of all students in the campus The ACT365 muster report gives security campus a real-time list of all students in the campus accommodation building. When students exit their accommodation and swipe out, the muster report automatically updates. If someone is missing, campus security can check cameras and call them directly by clicking on their name in the dashboard. Safeguarding foundations Security in education is a crucial issue. It requires thoughtful attention and procedure while allowing room for agility, adaptability, and dependability moving forward – flagship traits of the Vanderbilt brand. Students want to attain a higher education in a safe and secure environment while enjoying their first step into varied careers. Vanderbilt’s solutions respond to these expectations and enable active safeguarding foundations to be laid.
Mobile-device and application-security technology company Trustonic announces that Hyundai Motor America will demonstrate its new Digital Key app, secured by Trustonic Application Protection, at the New York International Auto Show 2019. The Digital Key will launch with the all-new 2020 Hyundai Sonata in the fall. Hyundai’s Digital Key is a downloadable smartphone app that can replace a traditional car key by leveraging Near Field Communication (NFC) to detect an authorised smartphone. An NFC antenna is located in the driver’s door handle for locking and unlocking while a second antenna for starting the engine is located in the wireless charging pad in the centre console. Seamless vehicle sharing The Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication Once authorised, the Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication. A user can lock and unlock the vehicle, activate panic alert and start the engine within a range of about 30 feet of the car. The new Digital Key can be utilised by up to four authorised users, facilitating seamless vehicle sharing. Users’ preferred settings are also stored in the car, meaning that when a user is recognised, the vehicle automatically adjusts settings for side mirrors, radio presets, sound settings, and seat positioning. Hyundai is using Trustonic Application Protection (TAP) to secure the Digital Key. TAP ensures that Digital Key transfer requests are securely displayed to and approved by a real, authenticated user on a trusted device. Cybersecurity approach TAP utilises a multilayered industry-recognised security approach for communication to and from the customer’s phone. “Hyundai has been a leader in connected car technology for a long time now, with new features like Apple CarPlay, Android Auto, Smartwatch and Smart-speaker integration into our vehicles,” said Manish Mehrotra, director of digital business planning and connected operations, Hyundai Motor America. “Digital Key adds convenience for 2020 Sonata owners and allows us to be ready for future shifts in the mobility space, such as car sharing. We chose Trustonic because of their multilayered, industry recognised cybersecurity approach.” Vehicle-function permissions Hyundai’s Digital Key will enable easy car sharing and improved user experiences" Car owners have a deeper level of access than other authenticated users, enabling them to set vehicle-function permissions and the duration of access for each shared user. This enables uses beyond car sharing, such as enabling couriers to access the trunk within a pre-agreed window of time to deliver a package. Future uses that the app could enable include car rentals, triggering an alarm when a vehicle travels outside a designated area and remote control of features, such as autonomous parking. Ben Cade, CEO, Trustonic, adds, “Consumers expect to be able to manage their lives on their smartphones, and this includes their vehicles. Hyundai’s Digital Key will enable easy car sharing and improved user experiences for drivers—and as international leaders in app security, it’s up to us to ensure this can happen in a scalable and secure way.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, working alongside Sonitrol of Fort Lauderdale, is pleased to announce the completion of a highly-anticipated security system upgrade for Junior Achievement of South Florida (JASF) at the organisation’s JA World Huizenga Center at the Lillian S. Wells Pavilion (JA World). JA World is located on the Broward College North Campus in Coconut Creek, Florida. With over 60,000 square feet of learning areas, rentable meetings rooms, and the Huizenga Catering Kitchen, JA World is the largest Junior Achievement facility in the world. Each year, more than 21,000 5th grade and 20,000 8th grade students from Broward and south Palm Beach counties visit the facility. The 5th graders learn basic economic concepts, workplace skills, and personal and business finances in a simulated city built for young students; the 8th graders focus on how their educational choices will impact their future earning potential, managing a budget and learn about high growth industries to help spark their career exploration. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue camerasRequirement of IP camera technology “Each day, 450 students participate in JA BizTown and JA Finance Park simulations at JA World. Their safety and the safety of our volunteers, staff, and guests is of the utmost concern to us,” said Laurie Sallarulo, President & CEO, JASF. Sonitrol of Fort Lauderdale started working with JASF in 2008, in the early design/build phase of the facility, and through its completion in 2009. The initial security system included remotely managed access control, verified audio intrusion detection, and analogue cameras. At the time, IP cameras were considered too expensive. “Previously, we had 18 analogue cameras on the system,” explained Leni Smith, Director of Operations for JASF. “As time went on, it was clear that we needed to bring more areas inside and outside the building under surveillance, we wanted to access more cutting-edge IP camera technology, and we wanted to have all our surveillance under one Video Management System (VMS).” Installation of 3xLogic hybrid NVR Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investmentWorking in tandem, Sonitrol of Fort Lauderdale and 3xLOGIC designed a system upgrade that, through a combination of discounts and donations, JASF could afford. It also helped that John Ray, President of Sonitrol Fort Lauderdale, is a long-time, active JASF Board member. In order to fit JASF’s budget, Sonitrol of Fort Lauderdale installed a 3xLOGIC hybrid NVR, enabling JASF to protect their analogue camera investment, while adding in higher-resolution IP cameras for expanded coverage. The hybrid solution also creates a migration path, allowing JASF to continue improving visibility with new IP cameras over time as their budget allows. “As part of ongoing security and safety improvements, our staff participates in an annual active shooter training,” explained Monica McNerney, VP Operations, “and during those trainings, two things became clear. We needed to cover more areas with surveillance, and we needed to partner more closely with local law enforcement to give them real-time access to our system in case of an emergency.” Viewing discrete areas with VIGIL software JASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server softwareJASF has a number of discrete areas under surveillance and manages to view them through use of the 3xLOGIC VIGIL server software. These include the reception area, two loading dock areas, other exterior doors, their large meeting rooms, and the student areas, known as JA BizTown and JA Finance Park, where 450 young people spend most of their time each day at JA World. The receptionist controls public access to the building by viewing who is requesting entry, and buzzing that person in. The receptionist also monitors the loading dock area and notifies the appropriate staff member when a delivery has arrived. Leni Smith, who manages day-to-day security matters, reviews video after an incident is reported to her. “I really like how with the upgraded system, I can use motion detection alarms to hone in on exactly the video I need to review—I bet we’ve cut the time for review easily in half, if not more. I also really value how I can draw a box in a camera view and zoom into that area easily and quickly to find out exactly what happened.” Working with community partners We work very closely with our community partners to help them understand and access our facility and security system"Monica McNerney expanded on how the upgraded system is positively impacting another aspect of the JASF security program. “We work very closely with our community partners like Broward College security and local law enforcement to help them understand and access our facility and security system. We also routinely ask for their expert feedback on whether we’re managing our security effectively. “So far, they’ve told us we’re doing exactly what we need to be doing, and they’re excited about the expanded access they have to our camera views, although we hope that no event ever warrants that need.” TotalGuard solution for emergency situations Jennifer Thomas, Vice President of Operations for Sonitrol of Fort Lauderdale, also discussed continued improvements that are planned for JA World. “We are actively designing phase II of the camera upgrade, which will include improved coverage and image clarity for camera views outside the front doors. TotalGuard allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre “We are also ready to deploy our latest technology for the main lobby area—TotalGuard. TotalGuard is a great solution for emergency situations, it allows JASF personnel to alert the Sonitrol central station and transmit real-time audio and video to the monitoring centre, for prioritised verified police response.” Sallarulo had a final thought on how things have been going with the system upgrade, “As for Sonitrol of Fort Lauderdale, they always provide us an amazing response. As a non-profit, we could not do what we do without the help of partners like Sonitrol. We are very grateful for their support and service.”
Round table discussion
Cloud computing has been around since the turn of the millennium. Over the years, the concept of storing and accessing programs over the Internet (instead of using an on-premises computer system) has grown in almost every realm of business. Some might say the physical security industry has come late to the party, delayed in some instances by (misguided?) concerns about cybersecurity of cloud systems. The bandwidth needed to transfer video to the cloud has also been a challenge. We asked this week’s Expert Panel Roundtable: What features of Cloud-based software-as-a-service (SaaS) are the most valuable to the average user?
How much does a security system cost? We all know that total costs associated with systems are substantially higher than the “price tag.” There are many elements, tangible and intangible, that contribute to the costs of owning and operating a system. Taking a broad view and finding ways to measure these additional costs enables integrators and users to get the most value from a system at the lowest total cost of ownership (TCO). However, measuring TCO can be easier said than done. We asked this week’s Expert Panel Roundtable to share the benefit of their collective expertise on the subject. Specifically, we asked: How should integrators and/or end users measure total cost of ownership (TCO) when quantifying the value of security systems?
Even the most effective technologies usually require some level of human involvement. What new technologies do, generally speaking, is change the nature of a human’s role. Most jobs in today’s world are vastly different than 50 years ago, in many cases because of the changing role of technology. In the physical security world, what specific impact does technology have on the human element of systems? We asked this week’s Expert Panel Roundtable: Have recent developments in security systems made manpower more, or less, important to the equation? Explain.