Sensor solution provider HENSOLDT successfully carried out the initial fitting and operating activities of its newly developed electro-optical vision system SETAS (See-through Armour System) with the British Army’s Armoured Trials and Development Unit (ATDU) in Bovington. This activity was to capture, understand and then minimise potential operating issues in the future. Fitted on a ‘Warrior’ Infantry Fighting Vehicle, SETAS demonstrated its potential to give full situational awareness in the daylight hours to the vehicle crew while staying safely inside. SETAS electro-optical vision system SETAS is being presented at this year’s Defence & Security Equipment International DSEi in London on the HENSOLDT booth, No. S3-200, and on an ‘Eagle 6x6’ Armoured vehicle on the stand of General Dynamics, No. S9-200. The user can stay in safety within the vehicle but with a high degree of situational awareness" “SETAS gives Armoured vehicle crews exceptional visibility of their surroundings”, says Andreas Hülle, Managing Director of HENSOLDT Optronics. “The user can stay in safety within the vehicle but with a high degree of situational awareness of his surrounding environment outside. Particularly in urban environment this capability is a key enabler for rapid decision making and as such platform survivability”. Integrated camera models The SETAS Integrated Camera Models houses two types of powerful sensors, very high resolution visual cameras (1 or 2) and two uncooled thermal imager module (UCM). The visual sensor is capable of the recognition of a pedestrian at a distance of some 300 metres. This observation capability can be further enhanced with the integration of other sensors, such as acoustic sniper detection sensors, laser warner system and a hemispherical camera to cover the area directly above the vehicle. Using a head mounted display as HMI, a crew member inside can virtually ‘see through’ the armour achieving the same amount of orientation as observing when ‘heads up'. Intelligent software algorithms are automatically alerting the crew if a potentially threatening movement is detected within the 360° around the vehicle. SETAS can easily be fitted as a stand-alone system. However, greater advantage of the system can be achieved if the SETAS is connected to the vehicle’s network or Battle Management System, displaying external data to each crew member individually. SETAS will be available from 2020.
Videonetics, the Visual Computing Platform Development Company, launches world’s first safety & security solution for Safer Workforce, Safer Workplace and Industrial Township Monitoring, powered by its patented DeeperLook - Artificial Intelligence & Deep Learning platform for critical infrastructure, heavy industries, manufacturing plants, factories, construction sites and warehouses to name a few. Indigenously developed on AI & DL DeeperLook platform, Videonetics Industrial solution is designed with emphasis on preventive security, centralised visibility along with efficiently complying to Occupational Safety and Health (OSH) and Safety, Health and Environment (SHE) standard. The industrial security & safety solution ensures safer workforce and safer workplace and help optimise business operations. Challenges faced by organisations Organisations are facing challenges such as violence, terrorism, worker agitations, disgruntled employees, theft and pilferageAs per the International Labour Organization (ILO), nearly 2.8 million workers die each year from occupational hazards and work-related diseases. An additional 374 million workers suffer from non-fatal occupational accidents. The workdays lost because of accidents cost as much as 4% of the world GDP. Apart from the OSH related concerns, organisations are facing other challenges such as violence, terrorism, worker agitations, disgruntled employees, theft and pilferage. It is the moral and legal responsibility of businesses to provide safe and secure workplaces. The solution suite has manifold applications including Personal Protection Equipment (PPE) Detection such as safety helmets, safety jackets/aprons, safety glasses, safety boots etc., Production/Manufacturing Floor Area Monitoring, Worker Behaviour Monitoring, Person Slip & Fall Detection, Oil/Water Spillage Detection, Worker Head Count & Zone Monitoring, Person Occupancy & Heatmap, Fire & Smoke Detection, Graffiti and Vandalism Detection, Property Cleanliness Detection & Garbage Management, Crowd Formation Detection, Perimeter Protection, Object Classification, Theft & Pilferage Detection, Movement of Fork Lifts or other machinery inside shop floors, Vehicle Entry-Exit Monitoring Using ANPR for Effective Gate Management, Vehicle Movement Inside Plant Area Monitoring using ANPR, Parking Zone Monitoring and Speed Detection, Facial Recognition, Employee Management, etc. to name a few. Supports integration with third party systems There are many other use cases which can be developed to meet specific needs of an industry vertical. The solution also supports open framework for integration with third party systems such as SCADA, IBMS, HRMS, ERP, Emergency Evacuation Systems, Fire Alarm and Access Control Systems, etc. The platform can also integrate and communicate with external law enforcement and emergency service management systems like Dial 100, 102, Medical Services, etc. Mitigating safety & security risks Our solutions are well-competent to solve industry’s day-to-day challenges as well as address critical needs"Expressing on the launch, Dr Tinku Acharya, Fellow IEEE, Founder & MD stated, “I am proud to announce that Videonetics is the first company to introduce end-to-end AI & DL powered Safety & Security Solution for industries." “Field-proven and tested with real-time video data of varied environment, our solutions are well-competent to solve industry’s day-to-day challenges as well as address critical needs such as mitigating safety & security risks, improving work environment, reducing production loss and improving profitability, improve workers/employees occupational safety, create situational awareness, maintaining business continuity and optimising operations for organisations, assets and infrastructure.” With Videonetics industrial solution, the stake holders are empowered to stay one step ahead of security breaches for timely interventions, improving operational efficiency while keeping property and people safe.
It seems like every day there is another school or public shooting incident in the US. It dominates the news and has become a point of stress and fear for many Americans. According to the US Department of Justice Federal Bureau of Investigation, in 2018 alone, there were 27 incidents across 16 states resulting in 213 casualties. There is a great deal the security industry can do to prevent such violent incidents and preserve life. Protection layers In general, protection should be built in layers focusing on the outer perimeter, the building perimeter (entry points) and interior spaces. Electronic access control can provide preventive measures to reduce access in these layers Electronic access control can provide preventive measures to reduce access in these layers. In fact, the National Training School’s Electronic Access Control 14-hour online course has been recently updated with active shooter preparedness in mind. Building security In commercial buildings, this entails having different levels of access throughout the building to prevent individuals from going where they shouldn’t. All visitors should be directed to a single monitored entry point, preferably an area that restricts access to the rest of the building. Security access can be restricted to certain times of day to prevent employee access to the building when they should not be there. Temporary badging should provide limited and timed access that automatically disables when no longer needed. Implementing electronic access control When implementing electronic access control or any security system, installers need to work with the owner and authorities to develop policies and procedures for building lockdowns and evacuations. They can then work to create secure paths of exit. Even in public access buildings, many of the same requirements could be applied and buildings could use alarms to engage added security in the event of a shooter. Life safety systems When designing systems, installers will need to work with the local Authority Having Jurisdiction (AHJ) to ensure that they do not create additional life safety concerns, especially as it relates to fire. Imagine having the ability to limit a shooter’s access to other parts of a building and restrict how they move When creating secure exit paths, installers will likely need to provide egress access to all doors to allow emergency exit. Also, most AHJs will require a Knox Box, or something similar, to provide keyed access for emergency responders. When designing access control systems to be secure, always remember code states, ‘No Special Knowledge Required.’ - NFPA 101, 184.108.40.206.3 [‘18] -IBC 1010.1.9 [‘18] Limiting shooter access Imagine having the ability to limit a shooter’s access to other parts of a building and restrict how they move. This could give individuals what could be lifesaving extra moments. As an industry, we should keep these ideas in mind as we tackle security scenarios for job proposals and design. ESA’s National Training School has updated its online Electronic Access Control course — a 14-hour course, followed by a two-hour examination, providing broad training and information to successfully design and install electronic access control systems.
ShotSpotter, Inc., global provider of security solutions that help law enforcement officials identify, locate and deter gun violence and active shooter incidents, has announced an updated version of ShotSpotter Missions – an AI-driven crime forecasting and patrol management software tool. Acquired from HunchLab in late 2018, today’s product release represents ShotSpotter’s first set of enhancements as it extends its penetration into this emerging category. ShotSpotter Missions The new enhancement to ShotSpotter Missions enables current and future ShotSpotter gunshot detection customers to regularly and accurately update crime and gunfire forecasts so that law enforcement agencies can better plan patrol missions. Updates are scheduled to happen every 24 hours as gunfire events unfold and as patrol shifts consistently monitor ShotSpotter coverage areas across their city. Agencies can then filter the data by date, time, area, and patrol or special task force units ShotSpotter Missions also includes a new report to help command staff better understand their patrol resources engagement. The new report shows which officers executed missions, and when, where, and what tactics the officers used during each mission. The report also includes the total available missions, total mission sessions, total minutes in mission, and number of officers on a shift. Agencies can then filter the data by date, time, area, and patrol or special task force units and then print or download into Excel. Crime prevention software “This first new release of ShotSpotter Missions since our acquisition of HunchLab is incredibly exciting and is just the beginning,” said Ralph A. Clark, ShotSpotter CEO and President. “We believe we have the opportunity to redefine and grow the crime forecasting category with the help of our customers and make crime prevention software a valuable tool within law enforcement.” The updated version of ShotSpotter Missions will be available August 1. Gunfire forecasts are only available when used in conjunction with ShotSpotter’s gunfire detection service. ShotSpotter Missions is also available as a standalone solution to forecast many other crime types beyond gunfire.
Governments and corporations face crisis events every day. An active shooter terrorises a campus. A cyber extortionist holds a city for ransom. A hurricane washes away a key manufacturing facility. Not all critical events rise to the level of these catastrophic emergencies, but a late or inadequate response to even a minor incident can put people, operations and reputations at risk. Effective response plan In 2015, for example, the City of Boston experienced several record-breaking snowstorms that forced the city to close the subway system for three days. The extreme decision cost the state $265 million per day and was largely attributed to a lack of preparation and an inadequate response plan by the transportation department. The reputation of the head of the transportation department was so damaged by the decision she was forced to resign. Being able to better predict how the storms would impact the subway system’s aging infrastructure – and having a more effective response plan in place – could have saved the state hundreds of millions of dollars (not to mention the transit chief’s job). A comprehensive critical event management strategy begins before the impact of an event is felt and continues after the immediate crisis has ended. This full lifecycle strategy can be broken into four distinct phases – Assess, Locate, Act and Analyse. Assessing threats for prevention Security teams might have complained about not having enough intelligence data to make accurate predictionsIdentifying a threat before it reaches critical mass and understanding how it might impact vital assets is the most difficult challenge facing security professionals. In the past, security teams might have complained about not having enough intelligence data to make accurate predictions. Today, the exact opposite might be true – there is too much data! With crime and incident data coming from law enforcement agencies, photos and videos coming from people on the front line, topics trending on social media and logistical information originating from internal systems it can be almost impossible to locate a real signal among all the noise and chatter. Being able to easily visualise all this intelligence data within the context of an organisation’s assets is vital to understand the relationship between threat data and the individuals or facilities in harm’s way. Social media monitoring Free tools like Google Maps or satellite imagery from organisations like AccuWeather, for example, can help understand how fast a storm is closing in on a manufacturing facility, or how close an active shooter is to a school. Their usefulness, however, is limited to a few event types and they provide only a very macro view of the crisis.Data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile Critical event management (CEM) platforms, however, are designed specifically to manage critical events of all types and provide much greater visibility. Internal and external data sources (weather, local and national emergency management, social media monitoring software, security cameras, etc.) are integrated into these platforms and their data is visualised on a threat map. Security teams can quickly see if there are actual threats to the organisations or communities they are protecting and don’t lose time trying to make sense of intelligence reports. The more they can see on a ‘single pane of glass,’ the faster they can initiate the appropriate response. Locating a threat Once a threat has been deemed a critical event, the next step is to find the people who might be impacted – employees/residents in danger, first responders and key stakeholders (e.g., senior executives or elected officials who need status updates). Often, this requires someone on the security team to access an HR contact database and initiate a call tree to contact each person individually, in a specific hierarchical order. This can be a time-consuming and opaque process. There is no information on the proximity of that person to the critical event, or if a person has skills such as CPR that could aid in the response. Ensuring ahead of time that certifications, skill sets, or on-call availability is included with contact information can save valuable time in the middle of a crisis response. Going even further, data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile of where a person just was and where he or she might be going in a CEM platform. This information can be visualised on the threat map and help determine who is actually in danger and who can respond the fastest. The emergency response then becomes targeted and more effective. Security teams can quickly see if there are actual threats to the organisations or communities they are protecting Acting and automating The third step is to act and automate processes. If there is a tornado closing in on a town, for example, residents should not have to wait for manual intervention before a siren is activated or a message sent out. Organisations can build and execute their standing operating procedures (SOPs) fully within a CEM platform. Sirens, alarms, digital signs and messages can all be automatically activated based on event type, severity and location. Using the tornado example, an integration with a weather forecasting service could trigger the command to issue a tornado warning for a specific community if it is in the path of the storm. Summon security guards Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert. All communications with impacted individuals can be centralised within the platform and automated based on SOP protocols. This also includes inbound communications from first responders and impacted individuals. An employee confronted by an assailant in a parking garage could initiate an SOS alert from his or her mobile phone that would automatically summon security guards to the scene. Conference lines can also be instantly created to enable collaboration and speed response time. Additionally, escalation policies are automatically engaged if a protocol is broken. For example, during an IT outage, if the primary network engineer does not respond in two minutes, a designated backup is automatically summoned. Eliminating manual steps from SOPs reduces the chance for human error and increases the speed and effectiveness of critical event responses. Analysis of a threat Looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again It’s not uncommon for security and response teams to think that a critical event is over once the immediate crisis has ended. After all, they are often the ones pushing themselves to exhaustion and sometimes risking life and limb to protect their neighbours, colleagues, community reputations and company brands. They need and deserve a rest. In the aftermath of a critical event, however, it’s important to review the effectiveness of the response and look for ways to drive improvements. Which tasks took too long? What resources were missing? How many times did people respond quickly? With a CEM platform, team performance, operational response, benchmarking data and notification analysis are all captured within the system and are available in a configurable dashboard or in after-action reports for analysis. Continuously looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again, but it will also improve response effectiveness when unforeseen events strike. Coordinate emergency response Virtually every organisation has some form of response plan to triage a critical event and restore community order or business operations. While many of these plans are highly effective in providing a structure to command and coordinate emergency response, they are reactive in nature and don’t account for the full lifecycle of a critical event – Assess, Locate, Act and Analyse. Whether it’s a large-scale regional emergency or a daily operational issue such as an IT outage, a comprehensive critical event management strategy will minimise the impact by improving visibility, collaboration and response.
Facial recognition has a long history dating back to the 1800s. To track down criminals, such as infamous bandits Jesse Woodson James and Billy the Kid, law enforcement would place “Wanted Alive or Dead” posters advertising bounties and soliciting public cooperation to help locate and even apprehend the alleged criminals. In addition to the bounty, these posters would include a photo and brief description of the crime, which would then be circulated to law enforcement agencies around the country and displayed in every US Post Office to speed up apprehension. Facial recognition Advancements in artificial intelligence and biometric technology have led to the widespread use of computerised facial recognition Today, technology such as social media, television and other more specialised communication networks play a more influential role in the recognition process. Advancements in artificial intelligence and biometric technology, including the development of Machine Learning capabilities, have led to increased accuracy, accessibility and the widespread use of computerised facial recognition. The significance of this means that facial recognition can occur on an even larger scale and in more challenging environments. This article will explore key milestones and technological advances that have resulted in the modern incarnation of facial recognition, before discussing the capabilities of cutting-edge “one-to-many” technology which is increasingly being used by counter-terror defence, police and security forces around the world. Technology inception and developments The technology was able to match 40 faces an hour, which was considered very impressive at the time The 1960s marked the start of computerised facial recognition, when Woodrow Wilson (Woody) Bledsoe developed a way to classify faces using gridlines. Bledsoe’s facial recognition still required a large amount of human involvement because a person had to extract the co-ordinates of the face’s features from a photograph and enter this information into a computer. The technology was able to match 40 faces an hour (each face took approximately 90 seconds to be matched) which was considered very impressive at the time. By the end of the 1960s, facial recognition had seen further development at the Stanford Research Institute where the technology proved to outperform humans in terms of accuracy of recognition (humans are notoriously bad at recognising people they don’t know). By the end of the century, the leading player in the field was a solution that came out of the University of Bochum in Germany – and the accuracy of this technology was such that it was even sold on to bank and airport customers. From this stage on, the facial recognition market began to blossom, with error rates of automatic facial recognition systems decreasing by a factor of 272 from 1993 to 2010 according to US Government-sponsored evaluations. The aim for facial technology is to achieve successful and accurate recognition on commonly available hardware like live CCTV feeds and standard computing hardware Modern usage of facial recognition Fast-forward to the modern day and facial recognition has become a familiar technology when using applications such as the iPhone X’s Face ID capability or MasterCard Identity Check, passport e-gates at airports and other security and access control points. These solutions implement a consensual form of identity verification, as the user has a vested interest in being identified. This is a “one-to-one” facial recognition event, one person in front of the camera being compared to one identity either on a passport or the app. In these scenarios, the hardware is specifically developed for the application at hand, therefore technically much easier to accomplish. Facial recognition can now be used in a variety of governmental and commercial environments The safety and security world brings a much more complex problem to solve – how to pick out a face in a moving and changing environment and compare it to several faces of interest. “One-to-many” facial recognition is a much harder problem to solve. It’s even more challenging when the aim is to achieve successful and accurate recognition on commonly available hardware like live CCTV feeds and standard computing hardware. And unlike in the 1960’s where identifying a face every 90 seconds was acceptable; the safety and security market requires near instant feedback on who a person matched against a watchlist is. Security and safety applications The idea behind all facial recognition technologies is broadly the same: you start with an image of a person’s face (ideally a high quality one, although machine learning means that to a point we can now even use video without reducing accuracy). A fully front facing image is best, think a passport photo, but machine learning and new software has made this more flexible. An algorithm converts this image into a numeric template, which cannot be converted back to an image and so represents a secure one way system. Every numeric template is different, even if it started out as an image of the same person, although templates from the same person are more similar than templates from different people. The accuracy of facial recognition continues to increase alongside deployments in more challenging and complex environments What happens next sounds simple although the technology is extremely complex: templates of people’s faces are taken in real time and compared to those in the database. The technology identifies individuals by matching the numeric template of their face with all the templates saved in a database in a matter of seconds or milliseconds. To put this into perspective, imagine you are at the turnstiles of a busy train station looking for a person on the run. Today’s facial recognition technology would be able to identify that person should they pass in view of a CCTV camera, as well as notify the police of any additional persons of interest, whether they are a known terrorist or missing vulnerable person on an entirely separate watch list. Because of technical progression, facial recognition can now be used in a variety of governmental and commercial environments, from identifying barred hooligans attempting entry at a football stadium or helping self-excluded gamblers at casino to overcome addiction. Real-time assessments The latest evolution of facial recognition pits the technology against an even more challenging application – directly matching individuals from body worn cameras for real time recognition for police officers on the beat. This capability equips first responders with the ability to detect a person from a photo and verify their identity with assurance. The broader implication for this means that every interaction, such as stop and search or arrest, can be supported by real-time facial recognition which will see cases of mistaken identity driven down on the streets. First responders can now for the first time be deployed and furnished with the ability to identify wider groups of people of interest with a degree of accuracy that previously relied only on the fallible human memory. As the accuracy of the technology continues to increase alongside deployments in more challenging and complex environments, its ability to support government initiatives and law enforcement means the debate about the lawful and appropriate use of facial recognition must be addressed. Facial recognition should not be everywhere looking for everyone, but when used properly it has the potential to improve public safety and we should make the most of its potential.
As anyone who has ever flown on a commercial airline since 2001 knows, security measures at airports are well enforced and the emphasis on traveller safety is all around the airport and its grounds. Mass transportation, meanwhile, presents a special but not any less significant challenge when it comes to determining security issues. These facilities need to develop the means to protect a constantly changing and large population of passengers. And unlike airports these facilities often have hundreds of points of entry and exit on multiple modes—buses, subways, light rail, commuter trains, even ferries. About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation. In fact, statistics have shown that nearly 11 billion trips are taken on public transportation every year. In some large metropolitan areas in North America where mass transit is well established, more than 20 percent of the area’s inhabitants get around via public transportation.About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation Solving mass transit security For transportation officials and their security providers, solving the mass transit security issue begins with determining the key concerns and then creating the proper responses via security systems, policies and procedures to mitigate the risks. Although vandalism and graffiti are very visible signs of criminal behaviour in mass transit settings such as bus stops and subway stations, this is not where transportation officials typically focus their energy. Fences and gates can secure out-of-service buses and train cars, as can remote surveillance methods to keep such vandalism at a minimum. Instead, it is the day-to-day safety and security of transit riders and employees that should become the highest priority. This begins with creating the safest environment possible that is highlighted with appropriate signage and, when necessary, audible warnings, and supporting that with technology, such as surveillance cameras, that will document what has happened if an incident occurs.Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Crime prevention in transportation Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Incidents of concern within a transit setting can take several forms, ranging from legitimate accidents or crimes to false claims such as faked fall down the stairs to potential and actual suicides. Bus and subway stations also have become magnets for homeless people who may put themselves and others in harm’s way by trying to access less secure public areas within a station as temporary shelters. If someone is injured on a subway platform and the transit provider is held liable, it could be on the hook for hundreds of thousands, if not millions of dollars. Suicides are a major concern for operators, with personnel now being trained to look for individuals who seem distressed, are loitering in the area or are intentionally putting themselves in a dangerous situation, such as standing too close to the edge of a platform. The deployment of video analytics, which can be programmed to send alerts when certain pre-set actions occur, can help determine when such dangerous behaviours come into play. Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package or a person going into a restricted area. Whether it is on the bus, train or ferry or at the stops themselves, cameras and intuitive video management systems are the key to both active and forensic transit security. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras Train security and safety By using the proper cameras and recording systems in a transit environment, quick-acting personnel can locate a person of interest who boarded a train at one station, follow him during his trip and produce a crisp, clear identifiable image at the end. Those setting up the system thus should keep in mind proper camera positioning, resolution and motion-based changes to framerates or other compression settings. A typical 30-foot bus often has six cameras—one each at the front and middle doors, two more within the bus and then one looking forward and another looking behind the bus. The latter two are important in the event of accidents to verify liability. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras.Train stations often deploy high-definition cameras to better support facial recognition software to get that actionable image Train cars are similarly equipped with two to four cameras to view activity down the centre aisle. Within the stations themselves, there can be from 15 to 30 or more cameras capturing wide-angle shots. Train stations, which have a restricted point of egress, often deploy high-definition cameras to better support facial recognition software to get that actionable image. Installing the right technology for the solution Although bandwidth and storage can be a concern, with motion-based recording, the resolution can be bumped up during event, resulting in a 1-megapixel stream jumping to 4 or even 8mbps when needed. By changing the resolution on demand, end users can cut their storage needs significantly. Transportation settings often rely on the same technology used in other security installations, primarily mini dome cameras, although there are some mini transit domes built specifically for the environment with the proper aesthetics. Because of vandalism threats, transit typically avoids pendant mounts, which can be more easily grabbed and damaged. Temperature ratings for cameras also come into play in cold climates with cameras often getting outdoor exposure.Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage As trains and buses move along their routes, especially those that service outlying areas, Internet connectivity becomes an issue as well. Because it may be difficult for video to be sent in transit, security bus barns are equipped with Wi-Fi so video from onboard cameras can be downloaded at the end of the day. And the use of hardened recorders at the stations allows security personnel to retrieve recorded video. Transit security with modern technology Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage. Older infrastructure from long-standing subway and bus terminals can prove to be a challenge when adding security, but these issues aren’t insurmountable. Often the solution is to add more cameras to cover the same square footage because of less-than-ideal sight lines and to place conduit wherever it works best, which may mean positioning it under platforms or in other out-of-the-way places within older stations. Looking ahead, transit security will continue to evolve, not only as new stations and modes of transportation are added to the system, but in terms of communicating with commuters. People can expect to get mass notification alerts on their mobile devices, and those same devices can provide vital data to transportation entities to better develop their overall systems.
According to the reports of not-for-profit organisation Gun Violence Archive, the year 2018 saw 323 mass shooting incidents as of November. This number is 346 for the year 2017 and 382 for 2016, with ‘mass shooting’ defined as cases where four or more people are shot or killed in the same time period and location. A variety of gunfire detection solutions and other technology approaches seek to address the problem. ShotSpotter SiteSecure and ShotSpotter SecureCampus provide critical outdoor infrastructure protection against active shooter attacks. SiteSecure delivers critical information such as the number of shots fired, a detailed map of the airport or transportation facility, with the shooting location clearly identified. SiteSecure also provides law enforcement and transportation facility management with real-time information that can be useful to identify and address false alarms and reduce mass panic. Gunfire detection and precise shooter location Designed for college campuses and K-12 schools, ShotSpotter SecureCampus provides gunfire detectionShotSpotter SecureCampus is a gunfire detection system designed to provide outdoor coverage at university and school campuses. Designed for college campuses and K-12 schools, SST SecureCampus provides gunfire detection, precise location, and number of shooters to first responders and school personnel, enabling faster response to an incident. Data capture form to appear here! Gunshot detection can offer tremendous benefits in mitigating active shooting incidents occurring in a public facility or commercial environment. Data shows that active shooter attacks often begin outside a building and then progress indoors. Thus, the first line of defence for security professionals lies outside a facility, in a zone of protection surrounding it or comprising the entire outdoor area of a larger facility of many buildings. Audio solutions for perimeter security Video cameras are effective surveillance tools in the event of a shooting incident, but they are not able to capture everything. Deploying audio solutions can automatically flag incidents not caught on camera, as well as alert central station guards of what surveillance zones need to be closely monitored. Audio analytics solutions for aggression and gunshot detection are some of the best security tools in the security market when it comes to detection, intervention and deterrence. They are the next generation of monitoring; equipping security teams with critical information and enhancing perimeter security. End users can identify high-risk situations in real-time and prevent acts of physical aggression before they happen Aggression detectors are capable of accurately recognising duress in a person’s voice. The software automatically and objectively detects the presence of rising human aggression, anger or fear, and subsequently warns staff by a visual alert or alarm trigger. As a result, end users can identify high-risk situations in real-time and prevent acts of physical aggression before they happen. Artificial intelligence to detect weapons A gunshot detector recognises firearm discharge from various firearms in different settings. Within seconds of a gunshot, the software accurately classifies and triggers an immediate notification through a designated VMS. Security staff can then verify the alert, effectively reducing the reaction time of first responders. With the development of artificial intelligence (AI) in object recognition, AI weapons detection offers an efficient alternative to gunshot detection to prevent active shooting: AI can visually detect guns based on their shapes before they are fired. The AI is trained to recognise firearms in different shapes, sizes, colours, and at different angles in videos, so that the AI weapon detector can be deployed with existing camera systems, analyse the video feeds, and instantly notify security staff when a gun is spotted. Audio analytics, processed inside a video camera, are another approach that can quickly pinpoint zones that security staff should focus on, which can dramatically shorten response times to incidents. Audio-derived data also provides a secondary layer of verification that an event is taking place which can help prioritise responses from police and emergency personnel. Detecting audio levels and alerting operators Operators can be notified of abnormal situations via event signals allowing the operator to take suitable measuresThe first job of a well-configured camera or camera/mic pair is to detect sounds of interest while rejecting ancillary sounds and noise below a preset threshold. Each camera must be custom-configured for its particular environment to detect audio levels which exceed a user-defined level. Since audio levels are typically greater in abnormal situations, any audio levels exceeding the baseline set levels are detected as being a potential security event. Operators can be notified of any abnormal situations via event signals allowing the operator to take suitable measures. Finding a baseline of background noise and setting an appropriate threshold level is the first step. Well configured audio analytics can deliver critical information about a security event, accelerating response times and providing timely details beyond video-only surveillance. Analytics take privacy concerns out of the equation and allow installers and end users to use camera audio responsibly. Hanwha Techwin's audio source classification technology, available in its X Series cameras, features three customisable settings for category, noise cancellation and detection level for optimum performance in a variety of installation environments.
A week of mass shootings this summer has again spotlighted the horror of gun violence in public spaces. A 19-year-old gunman opened fire at the Gilroy Garlic Festival in California on July 28, injuring 13 and killing four (including the gunman). In El Paso, Texas, less than a week later, a lone gunman killed 22 people and injured 24 others. In Dayton, Ohio, a day later, a gunman shot 26 people during a 30-second attack, killing 9 and injuring 17. Rising active shooting incidents Beyond the grim statistics are three distinct incidents, linked only by the compressed timeline of their occurrence. Still, there is a tendency to want to find a pattern: Why do these incidents happen? How can we prevent them? In total, 91 people were killed and 107 more were injured in locations such as workplaces, schools, and public areas One attempt to analyse trends and commonalities among mass shooting incidents is a research report published by the U.S. Secret Service National Threat Assessment Center (NTAC) titled “Mass Attacks in Public Spaces – 2018”. Looking at the totality of major mass attacks last year, the report seeks to find patterns that can shed light on the attacks and suggest strategies to prevent and mitigate future incidents. Mass shootouts Between January and December 2018, 27 incidents of mass attacks – in which three or more persons were harmed – were carried out in public spaces within the United States. In total, 91 people were killed and 107 more were injured in locations such as workplaces, schools, and other public areas. The National Threat Assessment Center report considered all the mass attack incidents in 2018 and analysed some trends and statistics: Over half (59%) took place between the hours of 7 a.m. and 3 p.m., and 63% of the attacks ended within 5 minutes of when they were initiated. Most of the attackers were male (93%); the youngest was a 15-year-old student and the oldest was 64. Nearly a fourth of the attackers (22%) had substance abuse problems, and half (48%) had a criminal history, whether violent or non-violent. About two-thirds (67%) experienced mental health symptoms, commonly depressant and psychotic symptoms such as paranoia, hallucinations or delusions. Almost half (44%) had been diagnosed with a mental illness prior to the attack. The main motives were domestic, personal or workplace grievances (52%); followed by mental health/psychosis (19%); 22% had unknown motives. Most (85%) of attackers had at least one significant stressor in their lives in the last five years; 75% had experienced stressors that occurred in the previous year before the attack. Personal stressors included the death of a loved one, a broken engagement of physical abuse. Work- or school-related stressors included losing a job, being denied a promotion, or being forced to withdraw from classes. More than half of attackers (56%) experienced stressors related to financial instability. Personal issues such as homelessness or losing a competition were also stressors. Nearly all the attackers (93%) engaged in prior threatening or concerning communications. Most of the attackers (78%) also exhibited behaviors that caused concerned in others. For the majority of the attackers (70%), that concern was so severe that others feared specifically for the safety of the individual, themselves, or others. The Secret Service report also analysed the overall impact of several factors: Mental health and mental wellness - Mental illness, alone, is not a risk factor for violence, and most violence is committed by individuals who are not mentally ill. Two-thirds of the attackers in this study, however, had previously displayed symptoms indicative of mental health issues, including depression, paranoia, and delusions. Other attackers displayed behaviors that do not indicate the presence of a mental illness but do show that the person was experiencing some sort of distress or an emotional struggle. The importance of reporting - Since three-quarters of the attackers had concerned the people around them, with most of them specifically eliciting concerns for safety, the public should be encouraged to share concerns they may have regarding coworkers, classmates, family members, or neighbors. Need for a multidisciplinary threat assessment approach - There is a need to standardise the process for identifying, assessing, and managing individuals who may pose a risk of violence. Law enforcement and others are taking steps to ensure that those individuals who have elicited concern do not “fall through the cracks.” Law enforcement personnel should continue developing close partnerships with the mental health community, local schools and school districts, houses of worship, social services, and other private and public community organisations. Threat assessment Threat assessment refers to a proactive approach to violence prevention, an investigative modelMany of the resources to support the threat assessment process are already in place at the community level, but require leadership, collaboration, and information sharing to facilitate their effectiveness at preventing violence, according to the report. ‘Threat assessment' refers to a proactive approach to violence prevention, an investigative model originally developed by the U.S. Secret Service to prevent assassinations. It has since been adapted to prevent all forms of targeted violence, regardless of motivation, including K-12 school shootings and acts of workplace violence. When implemented effectively, a threat assessment generally involves three key components: Identify, Assess and Manage. Identify, assess and manage Public safety entities rely on people who observe concerns to identify the individual to law enforcement or to someone else with a public safety responsibility. In educational settings or workplaces, concerns may be reported to a multidisciplinary threat assessment team that works in conjunction with law enforcement when needed. The responsible public safety entity is then tasked to assess the situation to determine how they can manage any risk of violence posed by the individual.
Some of the electronic features we all love in our new cars depend on a connection to the Internet. But what are the cybersecurity risks involved in that connection? Could a widespread cyberattack turn our cars into deathtraps and create a traffic catastrophe on the scale of 9/11? That’s the scenario described in a report from the nonprofit group Consumer Watchdog, which warns that a fleet-wide cyberattack at rush hour could result in a 9/11-style catastrophe with approximately 3,000 deaths. The organisation recommends that automobile manufacturers install a ‘kill switch’ that would disconnect a vehicle from the Internet in an emergency to mitigate the threat. Protecting transportation system Automakers are keeping the public in the dark as they market new features based on Internet connections"Consumer Watchdog contends that the vulnerability of automotive computer systems, and the possibility of a cyberattack, has been communicated privately to investors but not widely to consumers. “Automakers are keeping the public in the dark as they market new features based on Internet connections,” says Consumer Watchdog. “Connecting safety-critical systems to the Internet is an inherently dangerous design,” says Jamie Court, President of Consumer Watchdog. “American car makers need to end the practice or Congress must step in to protect our transportation system and national security.” Future designs should completely isolate safety-critical systems from infotainment systems connected to the Internet or other networks, according to Consumer Watchdog. By 2022, at least two-thirds of new cars on American roads will have online connections to the cars’ safety-critical systems, putting them at risk of deadly hacks. Updating vehicle software over-the-air One economic motive of connecting vehicles to the Internet is the ability of car manufacturers to update vehicle software over-the-air rather than having to recall a vehicle. Systems also enable collection of valuable data on how fast a car owner drives or where he/she shops. Security-critical components inside cars are driven by ‘black boxes’ that may contain software of questionable origin Security-critical components inside cars are driven by ‘black boxes’ that may contain software of questionable origin. Software may be written by third parties and/or include contributions from hundreds or thousands of different authors around the world, with little accountability for flaws. The ability to update software ‘over the air’ without touching the vehicles lets automakers cover up safety problems and sloppy testing practices, contends Consumer Watchdog. “Allowing consumers to physically disconnect their cars from the Internet and other wide-area networks should be a national security priority,” says Court. “If a 9/11-like cyber-attack on American cars were to occur, recovery would be difficult because there is currently no way to disconnect our cars quickly and safely. The nation’s transportation infrastructure could be gridlocked for weeks or months. Mandatory ‘kill switches’ would solve the problem.” Understanding the risks of connected cars In addition to more attention to cybersecurity, there also needs to be more transparency to enable consumers to understand what is at risk and the choices they make. For example, a group of more than 20 car industry engineers and insiders helped to prepare the Consumer Watchdog report, but many of them remained anonymous for fear of losing their jobs. Consumers have a right to understand the risks they are taking and how they can minimise them. In the Internet of things, cybersecurity dangers extend to almost every device in the connected world, from cars to smartphones to medical devices. Increasingly, we will be asked to weigh the convenience of cranking our car with a smartphone, for example, against the possible risk in the form of vulnerability to cyberattack.
King’s College London, based in the centre of London in UK, is a world-leading university and a founding college of the renowned University of London. One of the oldest universities in England, it was established by King George IV and the Duke of Wellington in 1829, receiving its Royal Charter in the same year. Campus security and access control King’s College London had been using a variety of access control products to control and manage security across its multiple campuses. Its key requirement was a standardised access control system that could operate college-wide and be scaled to include new buildings and establishments. Also, considering the college campus is based in the heart of London, the threat of terrorism and active shooter incidents is a major concern for KCL, especially in more recent times where attacks have taken place extremely close to college buildings and campus. With thousands of students and employees to protect, the need to adopt the latest security features is essential in order for the college to keep all areas secure, in particular student accommodation, high security labs and research facilities. Gallagher access control solution Gallagher’s access control products were easily integrated with King’s College’s existing systems With Gallagher technology already successfully deployed in isolation at the university’s Guy’s and Strand campuses, it made sense to select Gallagher as the access control platform of choice for the entire college. Gallagher’s access control products were easily integrated with King’s College’s existing systems, including staff and student databases, and sources for cardholder information. This included the college’s enterprise Identity Management system, called FIM, which provides daily updates on joiners, movers and leavers to allow accurate decision-making by the security team. Additionally, Gallagher products were integrated to work alongside SITS, the college’s student management system, providing rapid updates of new students so that individual ID cards can be issued once the registration process is complete. Gallagher Mobile Connect app KCL has also invested in new mobile technology, with Gallagher readers that can be accessed via a mobile phone using the Gallagher Mobile Connect app. This will allow students and staff to conveniently access designated areas, control lighting, visitor access, and more. While it is still early days for the college using this technology, the system is adaptable and provides the ability to add features that meet future requirements. The overall benefits of the Gallagher security solution deployed at King’s have proved significant. Nick O’Donnell, Director of Estates and Facilities at King’s College London, says the Gallagher solution “improves service to King’s College’s facility users, especially its students, and reduces the college’s reputational risk by removing technical barriers to comprehensive security management.” Streamlining multiple security systems Streamlining the differing security systems used by individual campuses by introducing a college-wide standardised system has highlighted many additional advantages, including a considerable reduction in costs for training, special projects and operator skills. Gallagher integrations allow extra security features to connect to Gallagher Command Centre Gallagher integrations allow extra security features to connect to Gallagher Command Centre, creating a central administration system that keeps things simple to manage. Integrating with Aperio, for example, ensures doors are locked when people leave the room – providing peace of mind that rooms won’t be accidentally left open over night or during the weekend. Student and staff ID management Gallagher’s proven technology has boosted King’s College’s confidence in its electronic system. When there are alerts, the university’s security services can consult a single system and react quickly. Card holders are also now registered on one system, allowing tighter management of passes. Overall, the college reports fewer system failures, with better decision-making between its numerous estates and libraries, while multi-site students, staff and visitors have experienced easier card management.
There is a saying that ‘Everything is Bigger in Texas’, and the Dallas, Texas police department is no exception. The city of Dallas is ranked in the top 10 cities in the U.S. in terms of population, at 1.2 million people. The Dallas Police Department is the ninth largest municipal police force in the U.S., based on 3,012 sworn officers. It is led by Chief of Police, U. Reneé Hall. The department is located in the Jack Evans Police Headquarters building, which was built in 2003. It is 358,000 square feet, has six floors, is spread over a three-acre site, has a separate 1,200 car parking garage and a two-acre, open parking lot for additional visitor parking. Prior to 2003, the department was housed in the circa 1914 former City Hall Building. Preventing terrorist attack and hazards Police officials worked with a Police Design Consultant to help design the building to resist terrorist attacksThe Jack Evans Police Headquarters building was under construction when 9/11 terrorists flew airplanes into the World Trade Buildings in New York. That event was preceded by the Oklahoma City Murrah Federal Building bombing in April 1995. Therefore, security was a concern in its design. Police officials worked with a Police Design Consultant – McClaren, Wilson, and Lawrie Architects of Phoenix – to help design the building to resist a terrorist attack and isolate potential hazards. The building also needed to control visitor traffic and access. On an average month, there are 5,000 public visitors to the Jack Evans building. In addition, shots fired at police buildings nationally are not uncommon, says Paul M. Schuster, Senior Corporal/Facilities Management for the Dallas Police Department. Ready to anticipate dangerous crimes “For the most part they are random, single shot drive-by shootings. Often, the officers are unaware that the building has been shot at, until they find a bullet hole in the brick or glass. Increasingly, police tend to be a symbol of government and some citizens see that as a visible target to lash out at. Police officers are trained to expect the routine types of calls, such as domestic violence, traffic accidents, and other crimes. Yet they must be flexible to anticipate the non-routine that can be dangerous and change in a heartbeat.” On June 13, 2015, after midnight, a 35-year-old male placed a duffle bag with a remote-controlled bomb to detonate later between cars in the parking lot of the headquarters building. The suspect then began shooting continuously at the lobby windows. Officers responded to the scene, a vehicle chase began, and the incident ended outside the city. Luckily officers in the lobby took cover and were not injured. Conducting building security assessment The assessment included testing various construction materials for bullet resistance to various types of weaponsFollowing that incident, the Dallas Police Department conducted a security assessment of the building and also at seven patrol stations throughout the city. The assessment included testing various construction materials for bullet resistance to various types of weapons. Gensler Architects and Guidepost Solutions, LLC developed the solutions and plans. “Yesterday we were concerned about handguns, today we are worried about rifles, and the idea of terrorism is always present with outright attack or bombs,” Schuster notes. “The police officers and police staff only want a place that is safe and where they can do their good work.” Funding of $1.3 million was approved to upgrade the lobbies of the seven patrol stations to withstand rifle rounds, and $1.9 million to improve headquarters lobby security, and to upgrade an aging security system. Turner Construction Company and Convergint Technologies, LLC conducted the renovations and security technology integration. Challenges in upgrading lobby security Visitors were allowed free entry into the lobby and were only screened in an open area to the side if going to other floorsThe headquarters’ lobby was initially designed as a two-storey glass-walled structure, with an information desk and public records service windows. Visitors were allowed free entry into the lobby and were only screened in an open area to the side if going to other floors. “The challenge in upgrading lobby security was the two-storey lobby entrance glass. The glass was not bullet rated, due to budget constraints. Changing the front of the building to support ballistic rifle-rated glass would have caused extensive time, exposed the inside of the lobby to weather, and would not have solved all of the security issues,” Schuster says. “In addition, there were concerns about keeping an ‘open’ and friendly service concept in mind and ensuring that the lobby would not resemble a ‘fortress’,” Schuster notes. Bullet-rated glass and bullet resistant wall The solution was to keep the existing exterior unchanged and focus on adding a layer of security once a person enters the lobby. Visitors now enter the headquarters and immediately proceed to a side room where security screening is conducted. Once inside the screening room, the visitor has belongings x-rayed, and they walk through a metal detector A new secondary wall with bullet-rated glass and solid bullet resistant wall materials was constructed inside the lobby to channel visitors to the room. Once inside the screening room, which also has bullet resistant walls, the visitor has belongings x-rayed, and they walk through a metal detector. In the event that anyone was to produce a gun and begin shooting, the incident could be contained inside that room. Tourlock 180+90 security revolving door Once a visitor has been cleared, they proceed into the main lobby via a Boon Edam Tourlock 180+90 security revolving door. This automatic, four-wing door is the most advanced, security revolving door in the Boon Edam product range that offers maximum throughput, allowing users to enter and leave the building simultaneously. In the event that a large number of persons try to force their way into the facility, the Tourlock 180+90 will determine that more than one person is trying to enter and will reject the person and lock out any others from entering. Once a visitor is ready to leave the lobby and exit the building, they pass through another Boon Edam Tourlock 180+90 that leads to a vestibule with exterior swinging doors. In the event that someone tries to go back into the lobby from the front vestibule area, without going through the security screening room, the Tourlock security revolving door will reject their entry. Preventing tailgating and piggybacking The Boon Edam security revolving doors accurately prevent both tailgating and piggybackingThe Jack Evans Headquarters security upgrades for the lobby improved security and still kept the best aspects of the lobby design, including the antique police car, and the overhead police helicopter. The Boon Edam security revolving doors accurately prevent both tailgating and piggybacking, and provide the department with maximum security while controlling traffic flow. “While it would be great to have a building totally open to the public and then add security as needed, such is not the world we live in anymore,” Schuster adds. Future security plans include exterior site security upgrades to the patrol stations and the headquarters to include security fencing with card access controls for fleet and employee vehicles at each of the sites.
Everbridge, Inc., the global pioneer in critical event management, announced that it has been awarded a multi-year contract to support the deployment of Australia’s next-generation national early warning system. In combination with Australia’s major telecommunications companies, the Everbridge Public Warning solution will be used to power Emergency Alert in Australia, providing population-wide alerting to help reach the country’s over 25 million residents and approximately 9 million annual visitors. If residing within an area where a sudden, critical event occurs such as fire, extreme weather or a terror attack, residents and visitors to Australia will receive location-based SMS notifications on their mobile phones, in addition to smart phone mobile app notifications and fixed line voice alerts, among other modalities. Supports first responder communications Everbridge Public Warning leverages telecom infrastructure to reach everyone within a geographic area Everbridge Public Warning leverages existing telecom infrastructure, with no opt-in required, to reach everyone within a geographic area to reduce disaster risk, support first responder communications, and analyse disaster communication effectiveness for subsequent mitigation activities. “Our Public Warning solution enables government organisations and public safety agencies to immediately connect with every person in an affected area during a critical event regardless of nationality, residency or mobile telephone handset type,” said Jaime Ellertson, Chief Executive Officer and Chairman of Everbridge. “Australia has served as a model example for population-wide alerting and emergency preparedness over the past decade, and we are honoured to support them on the evolution of their national system.” The next-generation system is scheduled to become operational in 2020.
Police forces recognise biometrics as a potentially critical tool to improving the quality and efficiency of policing across the globe. As part of a diverse Digital Authentication strategy, automated facial recognition surveillance is becoming an integral part of our digital policing, with the UK Home Office planning to invest a huge £97 million into a broader biometric technology approach to safeguard our streets. Automated facial recognition surveillance Digital fingerprint-based authentication is still widely regarded as having a higher level of maturity However, the latest court case against the South Wales Police as well as the Amazon backlash over the sale of its technology to the US police has highlighted that acceptance of the use of biometric technology as much as the maturing of the technology is important to achieve the expected benefits for the police. Digital fingerprint-based authentication is still widely regarded as having a higher level of maturity, has an implicit acceptance linked to the identity of the individual and delivers a lower false positive result. Facial recognition, when used as a stand-alone biometric, suffers from the risk of challenge or refusal to accept as in the case of the challenge to the South Wales Police pilot program. In addition, gender and racial bias as well as scenarios such as poor lighting and individuals wearing accessories impacts on reliability. Advancements in biometrics There is clearly a need to focus on how biometrics, as technology matures, can support identity verification at scale and to gain widespread public acceptance as part of a wider digital policing initiative according to Jason Tooley, Chief Revenue Officer at Veridium. Jason comments: “Police forces around the world are looking to integrate the latest advancements in technology to enhance public security and cut costs, and biometric solutions are integral to this movement. With the maturing of biometrics techniques and many different scenarios to address, it’s imperative to use the right biometrics for the right requirements and to create a strategy that facilitates the use of multiple biometrics. We would advocate an approach that abstracts the identity verification and digital authentication processes from the services and creates a biometric platform to match the specific requirements of the police and the public.” Fingerprint recognition Fingerprint, being the most mature and widely used biometrics, has high levels of acceptance today" He adds, “There are current barriers to the acceptance of biometrics which will be overcome as trust in the technology becomes the norm. Fingerprint, being the most mature and widely used has high levels of acceptance today and is easily adopted by police and public. It requires public acceptance and doesn’t work for wider surveillance techniques but for individual verification, police moving to a digital fingerprint capture mechanism rather than physical has great benefits and the public are more likely to be accepting of enrolment. Facial recognition would be a surveillance at scale solution but the challenges of maturity and external factors as well as public acceptance are challenges to be overcome in the future.” Jason continues, “It is imperative for police forces to take a strategic approach as they trial biometric technologies, and not solely focus on a single biometric approach. With the rapid rate of innovation in the field, an open biometric strategy that delivers the ability for the police to use the right biometric techniques for the right requirements will accelerate the benefits associated with digital policing and achieve public acceptance by linking the strategy to ease of adoption.”
Round table discussion
Statistically speaking, incidents of terrorism are unlikely to impact most businesses and institutions. However, the mere possibility of worst-case-scenario attacks is enough to keep security professionals awake at night. Compounding the collective anxiety is the minute-by-minute media coverage when an attack does occur. The immediacy of the shared experience of global tragedy impacts us all – including security system decision-makers. We asked this week’s Expert Panel Roundtable: How is the rise in terrorism impacting the physical security market?
When security topics become a part of current events, it is usually in a negative light. Security generally only becomes news when it fails, sometimes in a dramatic, high profile and tragic way. However, security failures can also shed light on lessons learned and opportunities to improve. Working toward better security can translate into the purchase of more goods and equipment supplied by our market. For additional insights into the intersection of security and current events, we asked this week’s Expert Panel Roundtable: Good news or bad news? How do news reports and/or current events influence the general public’s opinion of physical security?
Hospitality businesses work to provide a safe and pleasant customer experience for their guests. Hotels offer a “home away from home” for millions of guests every day around the world. These are businesses of many sizes and types, providing services ranging from luxury accommodations to simple lodging for business travelers to family vacation experiences. Hospitality businesses also include restaurants, bars, movie theaters and other venues. Security needs are varied and require technologies that span a wide spectrum. We asked this week’s Expert Panel Roundtable: What are the security challenges of the hospitality market?