IP security solutions
Paxton, the global brand of electronic IP access control and video intercom systems, announced that its upcoming release, Paxton10, will be unveiled at ISC West, March 18-20, 2020 taking place at the Sands Expo Center in Las Vegas, Nevada, USA. Paxton10 combines access control and video management onto a single platform. Dealers can be the first in the U.S. to see this simple and innovative system at booth #16059. Paxton10 took the UK by storm last year, with one dealer saying, “I'll most...
Pivot3, a provider of intelligent infrastructure solutions, announced that it achieved Common Criteria Assurance Continuity certification for its Acuity 10.6 hyperconverged infrastructure (HCI) software platform. Pivot3 is the only HCI vendor with Common Criteria certification of a native-NVMe solution with policy-based management to automate data protection, security and workload performance. This provides government and enterprise customers with unprecedented capabilities to meet the highest...
DigiCert, Inc., a provider of TLS/SSL, IoT and PKI solutions, is upgrading channel partners to DigiCert CertCentral® Partner, a comprehensive TLS certificate management solution for cloud and hosted environments. CertCentral helps partners customise and automate all stages of lifecycle management for their end customers, as well as easily deliver new features and solutions, while simplifying business management. Management of customer accounts CertCentral Partner offers an updated API that...
At ISC West 2020, on booth # 26055, Genetec Inc. (“Genetec”), global technology provider of unified security, public safety, operations, and business intelligence solutions is slated to unveil a new version of Security Center, the company’s open-architecture platform that unifies video surveillance, access control, automatic license plate recognition (ALPR), communications, and analytics. Genetec will also showcase the latest version of Genetec ClearID, its physical identity a...
Keysight Technologies has announced Breach Defense, a security operations (SecOps) platform designed to improve operational security effectiveness. An integral element of the new platform is the Threat Simulator breach and attack simulation solution which enables network and security operations teams to measure the effectiveness of operational security by safely simulating the latest attacks and exploits on live networks. Security operations teams are faced with an increasingly complex network e...
With a 27-inch diagonal and 2560 x 1440 pixels, the new FlexScan EV2760 from EIZO offers plenty of scope for efficient use in the office. Whether its text, graphics, photos or videos, users enjoy crystal clear, incredibly detailed image reproduction on its large screen. Antireflection coating, flicker-free brightness control and a flexible stand facilitate ergonomic work. Its smart, three-sided, virtually frameless design means that one can focus on what’s most important while maintaining...
Johnson Controls introduces the Tyco HD Encoder, an ideal solution that allows high definition (HD) and standard definition (SD) analogue cameras to function within an evolving IP infrastructure. The product is supported by both exacqVision, American Dynamics and VideoEdge. IP video surveillance Available in one-and four-channel options, the Tyco HD Encoder allows users in networked environments to retain HD and SD cameras while adding IP cameras over time, leveraging the benefits of IP while utilising their existing analogue infrastructure. Encoder hardware adapts analogue video to be sent over IP networks, helping CCTV systems upgrade to a modern IP video surveillance organisation. The HD Encoder is ready for deployment out-of-the-box and is Power over Ethernet enabled for minimal cabling by running power and data through the same CAT5/6 cable. The encoder also includes important features like HDMI out, H.264 compression for cameras up to 2MP, multi-streaming and support for AHD, CVI and TVI analogue protocols. Fully integrated video system Tyco provides network video recorders and video management systems from American Dynamics and Exacq, offering the foundation for a fully integrated video system. Purchasing each aspect of the solution from the same vendor reduces potential product lifetime issues while streamlining setup and support.
Smart home solutions manufacturer, Resideo has stepped up as the exclusive Diamond Level Partner with the Electronic Security Association (ESA) in 2020 to support the association’s mission of providing resources, advocacy, connections and education for professionals in the electronic security and life safety space. As the industry’s largest and longest-standing association, ESA represents the voice of the professionally installed channel, with its membership serving more than 70% of the residential and commercial markets. Member companies install, integrate and monitor intrusion and fire detection, video surveillance and electronic access control systems for commercial, residential, industrial and governmental clients. Executive Strategic Partnership (ESP) program Resideo’s continued support of the industry through the Executive Strategic Partnership (ESP) program is a demonstration of the company’s commitment to the professionally installed channel. “Resideo is committed to helping our network of professionals become the hero by offering solutions that protect and conserve critical air, water, energy and security networks in residential and light commercial applications,” said Alice DeBiasio, vice president and general manager of Pro Security, Resideo. “Resideo has supported the ESA for more than 12 years, and as a Diamond Level Partner, we firmly support its mission to educate and train the next generation of security professionals.” Resideo – ESA Diamond Level Partners Resideo’s investment will help further ESA initiatives to support members in areas that help to grow their businesses Resideo’s investment will help further ESA initiatives to support members in areas that help to grow their businesses, like: recruiting new talent for the industry, monitoring activity on Capitol Hill and advocating for the industry, fueling programs to train employees, conducting research to lead to better business decisions and more. As a non-profit organisation, ESA invests in and constantly seeks new ways to benefit the association’s members and the industry-at-large. The ESP program allows vendor companies like Resideo to give back and demonstrate their alignment with ESA’s core values by supporting its efforts to move the industry forward. Strategic partnership “We are proud to have Resideo as one of our strategic partners,” says ESA CEO Merlin Guilbeau. “As it relates to our members in the residential space — the market has never been so crowded. It’s inspiring to see the industry come together, from small family-run businesses to titans like Resideo to amplify the voice of the pro channel. Thanks to the generous contributions from our partners, we have the ability to help facilitate that.”
Milestone Systems, the open platform video management software (VMS) company, named Canscan Inc. from Canada, the winner of the Milestone Community Kickstarter Contest 2020 during Milestone Community Days (MIPS) 2020 event in Dallas, Texas, USA. Innovators from around the world submitted their ideas to the contest, and three made it to the final round at MIPS in Dallas, Texas. Here, they presented their ideas and prototypes. A judging committee and the partner community present voted for their favorite idea via an app. Shipping containers inspection system The winning project is Canscan Inc., a technology company that offers automated container inspection services. Canscan Inc. has developed a patent pending system, based on artificial intelligence, machine vision and data analytics that uses existing cameras and infrastructure to automatically inspect shipping containers transiting into or through terminals. Potential use cases are port authorities, container terminal operators, trucking companies, rail-lines, containers and trucking depots. Chief Technology Officer Bjørn Skou Eilertsen, Milestone Systems said, “Jennifer and the Canscan team represent the innovative startups that see a need in the market and apply technology and vision to address it. This winning solution not only provides port authorities, trucking companies and others in the transportation industry with an efficient tool to check containers but also demonstrates a powerful use of AI”. Canscan Inc. will be working closely with Milestone Systems to finalise the winning project Integrated with AI He adds, “This is exactly what is at the heart of the Milestone Community Kickstarter Contest; to support upcoming technology partners with the platform and community that can push video management to the next level.” Milestone Systems awarded the Canscan Inc. team a US$ 10,000 cash prize and $55,000 in development and marketing resources. Canscan Inc. will be working closely with Milestone Systems to finalise the winning project in the coming year. This includes completing the integration with the Milestone Integration Platform Software Development Kit (MIP SDK), getting the integration certified by Milestone Systems and bringing the solution to market. Milestone Integration Platform Software Development Kit “It’s an incredible feeling to be recognised by the Milestone Systems community. We were looking for a partner to help us grow and scale up, and since most of our customers are existing customers of Milestone Systems, it’s a very organic way for us to grow. We’re very happy to have the support of Milestone Systems and the community,” says Jennifer Ivens, founder of Canscan Inc.
Matrix, global manufacturer and pioneer in Telecom and Security solutions, is participating at INDIA ELECTRONICS EXPO & INDIASOFT, Hyderabad, India, from 3rd to 4th March 2020. They will be exhibiting their state-of-the-art video surveillance solutions, people mobility management and telecom solutions at the event. 5MP IP Cameras Matrix will be showcasing their latest 5MP IP Cameras as well at the event. Matrix’s next-gen range of IP Cameras deliver exceptional quality images, and the 5MP resolution takes it to a completely new level of clarity. Available in Dome and Bullet variants, Matrix 5MP IP Cameras are ideal for both indoor and outdoor applications Equipped with Sony STARVIS sensor with Exmor technology, the 5MP IP Cameras deliver a true, 104-degree Horizontal field-of-view (FOV) and exceptional low light performance in light as low as 0.01 lux. With its H.265 compression, users can reduce storage consumption by up to 30%. Available in Dome and Bullet variants, Matrix 5MP IP Cameras are ideal for both indoor and outdoor applications. Extreme series of Network Video Recorders (NVRX) Additionally, they will also be showcasing their new Extreme series of Network Video Recorder (NVRX) equipped with 4K decoding capacity and characteristics like Serverless monitoring - Cascading (up to 20 NVRs), Camera-wise Recording Retention, and Database Level Integration. Moreover, these latest NVRs are also backed with intelligent software that helps detect threats and send instant notifications for Real-time Security. All in all, these comprehensive, flexible, reliable, integrated NVRX provide a proficient, persistent and preventive security solution, suitable for enterprises and multi-located offices. COSEC ARGO Door Controller In the People Mobility Management domain, Matrix aims to showcase an innovative range of Time-Attendance and Access Control Solutions. Major highlight will be COSEC ARGO – the next-generation door controller with a blend of performance and aesthetics. The door controller is equipped with some exceptional features like 3.5” IPS touchscreen LCD with gorilla glass, vandal-proof enclosure, multiple connectivity options like POE, Wi-Fi and much more to offer an intuitive user experience that is apt for outdoor applications with an IP65 certification. COSEC Demo Kit It is a befitting solution for organisations that require a minimalist yet, a highly secure product with a blend of versatile features. Furthermore, this device comes with higher processing speed and increased fingerprint and event storage capacity, further enhancing its efficiency. Additionally, we aim to present a COSEC Demo Kit - specifically designed to demonstrate Matrix Time-Attendance and Access Control features and functions. This kit includes the complete range of Matrix COSEC hardware and software necessary for a successful product demo. Matrix PRASAR UCS Enterprise Unified Communication Server Matrix is all set to showcase PRASAR UCS, ETERNITY GENX, SPARSH VP510E with IP/digital operator Console at the event As a major highlight in the IP-PBX domain, Matrix is all set to showcase PRASAR UCS, ETERNITY GENX, SPARSH VP510E with IP/digital operator Console at the event. Matrix PRASAR UCS is an Enterprise Unified Communication Server that connects internal and external decision makers at multiple locations for effective communication and real-time collaboration. Being a pure IP solution, PRASAR UCS is a single box solution, which is scalable up to 2100 users which is apt as per the future communication needs of the organisation. It unifies communication mediums to simplify the daily workflow of a business enterprise and increase their response time. SPARSH VP series IP Deskphones - Endpoints Matrix will also be showcasing its latest range of SPARSH VP series IP Deskphones - Endpoints that meet the challenge of today’s business for efficient call management and ease of use. Ergonomically designed and feature-packed SPARSH VP Phones increase the staff productivity and enhance business communications with High Definition Voice, Touch Screen Interface, adjustable LCD, Busy Lamp Field and Direct Station Selection keys. DSS532- The operator console for business communications acts as a dashboard for operators helping to manage heavy traffic of incoming calls.
Attracting trade visitors from across the subcontinent, the region’s most influential trade fair for the security industry, Secutech India, is scheduled to return for its 9th edition from 7 – 9 May 2020 at the Bombay Exhibition Centre, Mumbai. With exhibitor registration still open, the fair has already attracted more than 350 of the world’s leading security brands with less than three months remaining before it commences. The 2020 exhibition will feature Axis Communication, CP Plus, Hikvision, ZKTeco, Infinova, Matrix, Toshiba and many more. Security devices and turnkey solutions The 2020 edition of Secutech India is set to reflect the country’s digital transformation Detailing the business value of the fair, Ms Regina Tsai, the General Manager of Messe Frankfurt New Era Business Media Ltd said: “Catering to local market requirements such as cost efficiency and a need for fast project implementation, Secutech India assembles the full range of security devices and turnkey solutions under a single roof. Benefiting from its position in Mumbai, India’s commercial centre, last year the fair attracted more than 20,000 buyers travelling from across India’s main regions, and we are looking forward to welcoming even more business this coming May.” The 2020 edition of Secutech India is set to reflect the country’s digital transformation. IP cameras are in high demand from SMEs, retail and the residential segment, while biometric access control systems are also gaining popularity in offices and at border controls, with users gradually favouring contactless systems such as facial recognition above fingerprint biometrics. Core security solutions In the view of Ms Tsai, this year’s fair is taking place at a favourable time for the regional industry: “The government aims to transform India into an electronics export hub, which will open up new opportunities for component manufacturers catering to the local manufacturing sector. But just as importantly, as part of India’s proposed Union Budget 2020, infrastructure development across roads, railway, airports, ports, and economic corridors are expected to raise demand for core security solutions including video surveillance, video analytics, biometrics and intruder detection systems." "The governments ‘Digital India’, ‘Smart City Mission’, and ‘Technology Empowerment’ initiatives will also be growth drivers.” Access control in healthcare facilities As a maturing security market, the appetite for knowledge in India is growing" Among many benefits, the ability to make onsite comparisons, conduct meaningful business discussions and view product demonstrations are a few of the show elements that visitor’s to Secutech India value. According to Ms Tsai, business effectiveness is the top priority for the fair’s organisers: “Initiatives such as the ‘Secutech connect’ business matching service which links buyers with exhibitors based on industry background continue to be highly popular, helping us to generate genuine business outcomes for participants.” But beyond business, information exchange is also a priority says Ms Tsai: “As a maturing security market, the appetite for knowledge in India is growing. This is a need that the upcoming edition of Secutech India will cater for with a series of conferences dealing with topics relevant to the local market, including cyber security, smart city digital infrastructure; the convergence of 5G, artificial intelligence, data analytics and the IoT; access control in healthcare facilities, and fire safety in elderly care homes and restaurants.” Personal protection equipment In addition to its core focus on security, Secutech India 2020, in cooperation with the GPS Association of India, will feature a pavilion dedicated to fleet management, vehicle tracking as well as passenger and driver safety. The concurrent ‘Fire and Safety India’ event will also return as the destination for trade buyers to locate the latest firefighting gear, personal protection equipment and smoke detection systems.
Milestone Systems with 2020 R1 Milestone Systems software brings additional features in the VMS and extends the open platform offering with the first Video Processing Toolkit, catering for both customers and partners. Milestone Systems introduces several new features and capabilities and extends functionality of online services, enabling partners to bring innovative video analytics and AI applications faster and easier to the market. XProtect Smart Client desktop notifications With XProtect Smart Client desktop notifications for alarms, operators can receive pop-up notifications on their screens whenever an alarm is triggered in the XProtect system even if the Smart client is minimised. The notification can be customised to cover only important alarms making these more visible to the operator The notification can be customised to cover only important alarms making these more visible to the operator. With a single click, the operator is directed to a separate window displaying the alarm details and associated video recording, enabling them to take immediate action. Enhanced support for ONVIF devices With the new release of Milestone XProtect, Milestone Systems offers better support for the devices integrated to the VMS through ONVIF. The camera users can now be configured directly from the VMS – with the possibility to add, delete and list these users. Moreover, the device network settings (IP addresses, subnet masks, default gateways) can also be configured in the VMS for existing ONVIF-compliant devices. Adding this feature will also enable Milestone Systems’ XProtect VMS to become fully compliant with ONVIF profiles T and Q* (subject to testing and certification). Extended Centralised Search In the recent release of Milestone Systems’ VMS, we introduced a Centralised Search feature that makes it easy to find a specific incident by aggregating all data types registered on the XProtect VMS. With the R1 2020 operators can include XProtect License Plate Recognition data in their search, allowing them to connect video content with a specific vehicle. The MIP SDK in the XProtect VMS has been extended with a Video Processing Service driver The solution also integrates Axis network video cameras with several license plate recognition applications as well as Milestone XProtect video management system. The MIP SDK in the XProtect VMS has been extended with a Video Processing Service driver, and a toolkit and sample code for building a Video Processing Service using the Gstreamer framework. Video Processing Service This is a new and more flexible way of enabling AI, video analytics and machine learning in conjunction with XProtect VMS. It enables our Technology Partners to create advanced and efficient hardware accelerated video processing integrations utilising the newest video processing technologies. With Gstreamer as the foundation for the leading players in video processing, the Video Processing Service driver enables Technology Partners to embrace industry standards. This initiative also unlocks the possibility to develop applications in Linux using industry standards allowing our partners to reach out to an entire industry community. Other new features in Milestone XProtect 2020 R1 include a notification manager in Customer Dashboard and an online documentation portal.
How can security system integrators not just survive but thrive in today’s IT-led market? The key seems to be in training. As increasingly more clients look to integrate access control with IT environments, they want integrators with the specialist skills to achieve this. For integrators that don’t invest in training, the risk is being left behind. Because many security system integrators aren’t providing specialist IT support, manufacturers are now offering services to make implementations and integrations easier. This isn’t a scalable or desirable option for many manufacturers though, they don’t want to become integrators. The result? Manufacturers will be pushed into developing products that can be integrated with IT networks off the shelf. And this isn’t necessarily the best option for end user, manufacturer or integrator. With a growing number of cloud-based security solutions, integrators also face the threat of clients opting for installation-only services. How security system integrators can survive and thrive today It’s not all doom and gloom for security system integrators though. To avoid becoming redundant, or being downgraded to simple access control installers, there’s lots you can do to strengthen your position. Listen carefully Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experienceOne of the first ways you can distinguish yourself from your competitors is by really listening to what your clients want and need. You can then translate this into a security or access control application tailored carefully to them. Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience and product knowledge. It’s far superior to carrying out a standard implementation, which can leave clients feeling they’ve not been listened to or given good value. Up your IT knowledge TCP/IP has become the standard for communication between devices and central server applications in access control and security in general. So every technician now needs to know how to connect IP devices to networks and configure them in the central application. This is only the tip of the iceberg though, there’s so much more that integrators now need to be proficient in when it comes to IT. From understanding a client’s WAN, LAN and VPN networks to back-up systems, encryption technologies, key management and transparent communication. It’s also important to know how to integrate applications at server level, whether you’re integrating two or more security systems or a HR database. Most integrators have begun to invest in one or two IT experts, but this usually isn’t enough to meet clients’ needs. To really stay ahead, it’s crucial to invest more heavily in IT training and expertise. Choose your portfolio carefully When considering your portfolio, ensure you check the background of each product’s manufacturer Ideally, your portfolio should be small but rich, which is more difficult than it sounds. Choosing products that will scale easily is complex, and you need to consider the potential for increased functionality or connectivity as well as scalability. When considering your portfolio, make sure you check the background and outlook of each product’s manufacturer. You don’t want to select items that are likely to be discontinued in the near future, which can often happen after a manufacturer is acquired, for example. Get in the cloud In the security market, the mid and low segments are already shifting to cloud-based solutions that need neither integration nor IT skills. This leaves you with opportunities for just installation and maintenance services, where profit opportunities are reduced. An alternative is to begin selling cloud-based security services yourself to help you attract and retain clients for the long-term. Give clients added commercial value As competition increases and budgets shrink, offering added value, to new and existing clients, is a vital way to differentiate your business. This will help you to not just defend against competitors but to grow your business and increase your profitability. Configuring access control reports for clients is just one example. It’s relatively straightforward to do but provides really valuable insight into visitor flow. This can then enable them to, for example, staff reception adequately and provide sufficient catering, which all improves the experience for visitors and employees. Providing this kind of consultative service, instantly pushes you up the value chain. Stay agile and well informed To survive and grow as a security system integrator today, the upshot is that it’s crucial to keep pace with the market’s ever-changing trends, technology and client needs. And, to make sure you’re ready to adapt and give clients the services they want, it’s vital to give your people the in-depth training they need.
It seems that only a few days pass between cyber security stories of concern to the public such as personal data leaks and DIY home camera hacks. With this in mind and the need for increased connectivity, the industry is in need for guidance in cyber security. 2020 is set to be a year of change for the physical security industry. Here are the top four predictions to stay head of market trends in the year ahead. 1. There will be more clarity for installers about industry-standard for cyber security The professional security industry will next year see the launch of a new set of cybersecurity guidelines Through the work being conducted by the BSIA Cyber Security Product Assurance Group (CySPAG), the professional security industry will next year see the launch of a new set of cybersecurity guidelines. This will provide the industry with the guidance and clarity that is currently missing. A key area of clarification is the chain of responsibility. It is not just the responsibility of the manufacturer to keep everything secure from a cyber-perspective. The whole supply chain is responsible - once a product leaves the lab where they’re manufactured, conditions change. Those who maintain, install and operate the product have a shared responsibility to ensure that a product or system remains cyber secure. As the sector develops and more cyber-enabled products become available to the market, this cyber security approach will become more important, and a key differentiator to the DIY market, which can only be a good thing. 2. Cloud and 4G connectivity are giving end-customers better physical security The percentage of panels connected to cloud services is now increasing every year Manufactures have been producing cloud-ready products for several years. Initially, not all installers had been taking advantage of benefits of cloud-connected panels, however the percentage of panels connected to cloud services is now increasing every year. Trust and education have improved, meaning that installers and end-users have realised that connectivity is positive, enabling consumers to check on their properties remotely and allow installer to remotely support their customers. However, one area of constraint has been the dependency on customers networks which may, or may not, offer the level of performance that a robust and resilient security system demands. With the introduction of mobile data connectivity to connected products over the past few years, and as connectivity becomes more widespread across physical security products there will also be a greater shift toward mobile technologies such as 4G, either as a back up to a router connection or for complete network independence. 3. Connectivity is changing the way installers work Installers are a vital part of the chain of when a new alarm system is fitted into a property Installers are a vital part of the chain of when a new alarm system is fitted into a property, providing both installation and maintenance services. Traditionally maintenance activities have always been delivered on-site. With the increased ease of connectivity for security systems and the advancements in how these systems are used, installers are provided further opportunity to enhance customer service around the delivery of maintenance. It is no longer a requirement to have a customer wait until an engineer can attend a property to remedy a fault, as many can now be addressed within minutes from any location in the world. This ability allows installation businesses to focus their engineers on more critical tasks while delivering an overall higher level of customer service. Indeed, some installation businesses are moving to a model of having dedicated remote support engineers in addition to the road-based team. 4. Manufacturers are ready for IP-only alarms, ahead of the 2025 analogue switch off The PSTN switch off being conducted by BT and other service providers is due to be completed in 2025 The PSTN switch off being conducted by BT and other service providers is due to be completed in 2025 as part of the move to Next Generation Networks, ending the use of analogue phone lines and moves communications technology into an all IP-only space. Although some service providers have indicated that there may be some type of initial PSTN simulation, those providers that are doing this are also making it clear that this is only a temporary solution. The switch off will be a huge change for the security industry. Where heritage, analogue alarm systems are in use, installers will need to plan to reconfigure existing systems to use the temporary PSTN simulation functions (where available) or upgrade systems to an all IP solution. Although 2025 feels a long way off, installers and end-users need to start planning now and taking the necessary action. In our sector, manufacturers are ready for IP-only alarms through the provision of cloud-based solutions and the use of techniques such as SIA IP for ARC monitoring.
Back in the 1960s a lead engineer working in conjunction with the United States Navy for Lockheed’s Skunk Works team coined the acronym KISS, which translated to the design principle ‘keep it simple stupid’. The KISS principle embraces the concept of simplicity, stating that most systems work best if they are kept simple rather than geared up to be more complicated. When it comes to physical security systems, this concept can also play a key element in its overall success. Secure work environments For years the tug of war in the security industry has pitted the need for a secure environment against the desire for technology that is convenient for users. However, finding a happy medium between the two has often seemed elusive. I believe you can design and have operational convenience at the same time as achieving high security" Jeff Spivey, a security consultant and the CEO of Security Risk Management, has this to say about it, “If there is an understanding of the security-related risks and their separate and/or collective impact on the organisation’s bottom line business goals, a resolution can be reached.” Jeff also does not think that convenience and high security have to be opposing each other. He says, “I believe you can design and have operational convenience at the same time as achieving high security.” Importance of secure access control The premise is that for organisations and spaces to be truly secure, they must be difficult to access. So, by its very nature, access control is designed to be restrictive, allowing only authorised staff and visitors to access a facility or other secured areas inside. This immediately puts convenience at odds with security. Most people will tolerate the restrictive nature of a controlled entrance using badge, card or biometric because they understand the need for security. When that technology gets in the way of staff traversing freely throughout the facility during the course of a business day, or hindering potential visitors or vendors from a positive experience entering the building, they become less tolerant, which often leads to negative feedback to the security staff. Enhancing corporate security Security consultants like Spivey and security directors all stress that understanding the threats and risk levels of an organisation will most likely dictate its physical security infrastructure and approach. All the technology in the world is useless if it is not embraced by those who are expected to use it and it doesn’t fit the culture of the organisation. Once employees and customers are educated about what security really is, they understand that they're not losing convenience, they're gaining freedom to move safely from point A to point B. Converged data and information shape new access options Migration of physical access control systems to a more network-centric platform is a game-changer for security technologies The migration of physical access control systems to a more network-centric platform has been a game-changer for emerging security technology options. The expansion of the Internet of Things (IoT), Near-Field Communication devices powered by Bluetooth technology, and the explosion of converged information systems and identity management tools that are now driving access control are making it easier than ever before for employees and visitors to apply for clearance, permissions and credentials. Wireless and proximity readers Advancements in high-performance wireless and proximity readers have enhanced the user’s access experience when presenting credentials at an entry and expediting movement throughout a facility. A user is now able to access a secured office from street-level without ever touching a key or card. Using a Bluetooth-enabled smartphone or triggering a facial recognition technology, they enter the building through a security revolving door or turnstile. A total building automation approach adds extra convenience, as well as seamless security, when access technology is integrated into other systems like elevator controls. A total building automation approach adds extra convenience and seamless security How to Meet Security Concerns at the Entry While security managers are charged with providing their facilities the maximum level of security possible, there is always the human element to consider. But does the effort to make people comfortable with their security system ecosystem come at a cost? Does all this convenience and the drive to deliver a positive security experience reduce an organisation’s overall levels of security? And if so, how can we continue to deliver the same positive experience including speed of entry – while improving risk mitigation and threat prevention? Door entrances, barriers Users can slip through the door or turnstile barriers while they are still open after a credentialed individual has gone through Let’s examine some of the various types of entrances being used at most facilities and the security properties of each. With some entrance types, there is the possibility for security to fall short of its intended goals in a way that can’t be addressed by access control technology alone. In particular, with many types of doors and barriers, tailgating is possible: users can slip through the door or turnstile barriers while they are still open after a credentialed individual has gone through. To address this, many organisations hire security officers to supervise the entry. While this can help to reduce tailgating, it has been demonstrated that officers are not immune to social engineering and can often be “talked into” letting an unauthorised person into a facility. Deploying video cameras, sensors Some organisations have deployed video surveillance cameras or sensors to help identify tailgaters after the fact or a door left open for longer than rules allow. This approach is not uncommon where facilities have attempted to optimise throughput and maintain a positive experience for staff and visitors. Security staff monitoring the video feeds can alert management so that action can be taken – but this is at best a reactive solution. It does not keep the unauthorised persons from entering, and so is not a totally secure solution. Optical turnstiles, speedgates Security staff should carefully evaluate its facility’s needs and consider the technology that is built into the door itself Security staff should carefully evaluate its facility’s needs and consider the technology that is built into the door itself. Not all security entrances work the same way. And, there will always be a balance between security and convenience – the more secure the entry, the less convenient it is for your personnel and visitors to enter your facility. For example, it takes more time to provide 2-factor authentication and enter through a mantrap portal than to provide only one credential and enter through an optical turnstile or speedgate. Perimeter protection So, it is an important first step to determine what is right at every entrance point within and around the perimeter. Remember that convenience does not equate to throughput. Convenience is the ease and speed of entry experienced by each individual crossing that threshold, while throughput relates to the speed at which many individuals can gain access to the facility. A more convenient entry makes a better first impression on visitors and is good for overall employee morale. Throughput is more functional; employees need to get logged in to begin their workday (and often to clock in to get paid), and they quickly become frustrated and dissatisfied when waiting in a long line to enter or exit the premises. Considering form and function when designing a security entrance can ensure that those requiring both high-security and convenience are appeased.
The UK Government has been working to reduce the risks associated with illegal drone use since a high-profile incident at UK’s Gatwick Airport in December 2018, when a drone sighting triggered a three-day shutdown of the UK’s second busiest airport, disrupting the travel plans of 140,000 people and affecting 1,000 flights. To address growing security threats by drones, the UK Government has released its ‘Counter-Unmanned Aircraft Strategy’. ‘Counter-Unmanned Aircraft Strategy’ This strategy sets out our approach to countering the threat the malicious or negligent use of drones can bring" “This strategy sets out our approach to countering the threat the malicious or negligent use of drones can bring,” says Brandon Lewis, the U.K. Minister of State for Security. “It will provide the security the public and drone users require to continue to enjoy the benefits of leisure and commercial drone use and facilitate the growth of the drone industry.” “Given the challenge posed by rapid advances in drone technology and the potential threat, the strategy will provide overarching direction to our efforts,” says Lewis. The strategy focuses on ‘small drones’, those weighing less than 20 kg (44 pounds). Countering malicious use of aerial drones The UK Counter-Unmanned Aircraft Strategy centres on mitigating the highest-harm domestic risks resulting from malicious use of aerial drones. They are: Facilitating terrorist attacks, such as modifying commercially-available drones to conduct reconnaissance or attacks. Facilitating crime, especially in prisons, where drones are currently used to deliver contraband. Disrupting critical national infrastructure, such as airports, where a malicious incursion using a drone can have serious safety, security and economic consequences. Potential use by hostile state actors. Maximising benefits of drone technology The initiative will also look to build strong relationships with industry to ensure high security standards Over the next three years, the strategy will seek to reduce the risks posed by the highest-harm use of drones while maximising the benefits of drone technology. It will develop a comprehensive understanding of evolving risks and take a “full spectrum” approach to deter, detect and disrupt the misuse of drones. The initiative will also look to build strong relationships with industry to ensure high security standards. Further, promoting access to counter-drone capabilities and effective legislation, training and guidance will empower the police and other operational responders. Tactical response to drone-based threats Because technology is rapidly evolving, the response needs to keep pace, according to the strategy document. Lewis adds, “We will therefore work to understand how drone-based threats might evolve in the future, both at the tactical and strategic levels.” The strategy will be to build an end-to-end approach to tackling the highest-harm criminal use of drones. It will also work to make it easier to identify malicious drone use against a backdrop of increased legitimate use. Legal drone operators will be required to register with the Civil Aviation Authority (CAA) and to pass an online competency test before flying a drone. Retailers who follow a specific set of safety guidelines when selling drones will be designated ‘DroneSafe’. Unmanned traffic management system The government is working toward future implementation of an unmanned traffic management (UTM) system, which provides a means of preventing collisions between unmanned aircraft and other manned or unmanned aircraft. The current strategy includes early planning for the system. An Industry Action Group will ensure a continuing relationship with the drone industry and help to improve existing counter-drone measures and identify new opportunities, such as use of ‘Geo-Fencing’ to restrict drones from flying in certain areas. Regulating commercial and domestic drones The UK Department of Transport is responsible for safe and lawful use of drones within the UK airspace The strategy will seek to communicate the UK’s security requirements to the counter-drone industry and to encourage a thriving sector that is aware of, and responsive to, the needs of government. Regulating drones is the responsibility of two UK government departments. The UK Department of Transport is responsible for safe and lawful use of drones within the UK airspace, while the Home Office has overall responsibility for domestic counter-drone activity. Fast-evolving drone and counter-drone technology Also, the Center for the Protection of National Infrastructure (CPNI) has been involved in reducing the vulnerability of sensitive sites, including airports. New performance measures will track the strategy’s success. Due to the fast-evolving nature of drone and counter-drone technology, the intent is to review and, if necessary, refresh the strategy in three years.
There is a growing trend towards more outsourcing of the monitoring function among security companies. Technology developments are accelerating and increasing the need for monitoring companies to invest. The barriers to entry are higher than ever. These are some of the trends covered in a discussion at Securing New Ground 2019 titled ‘Monitoring: New Models and New Monetisation Strategies’. A panel of monitoring company executives addressed topics centered on how the industry is changing and evolving. New entrants in the monitoring space New entrants in the monitoring space face barriers to entry, in particular the need for more investment"“New entrants in the monitoring space face barriers to entry, in particular the need for more investment in infrastructure and expertise,” said Spencer Moore, Vice President of Sales and Marketing, Rapid Response Monitoring. ”Because of the expense of new technologies, more full-service monitoring companies are outsourcing the monitoring function to existing wholesale monitoring companies.” “The cost of entry has gone up, and companies are trying to preserve capital,” agreed Jim McMullen, President/COO at COPS Monitoring. “Larger companies are realising wholesale monitoring does a better job from a customer service viewpoint. We are more focused on monitoring and the quality of service. It takes a lot of money to keep up with the cyber world,” added McMullen. Wholesale monitoring companies Wholesale monitoring companies are finding that they need petabytes of storage space, among other expensive requirements. “The trend is toward technology evolving quicker, and that often requires investment and training in a monitoring center,” said Daniel Oppenheim, CEO of Affiliated Monitoring. “Because trying out new technology is so important, wholesale monitoring centers often find that they serve as a ‘laboratory’ to experiment with newer technologies. Limited trials often expand later to broader outsourcing of a company’s monitoring services”, said Oppenheim. Automated Secure Alarm Protocol “What people miss out on is that monitoring is quite complex, and there are specialised services and skillsets, and barriers to entry from a regulatory perspective,” said Moore. Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service. The national service saves time, improves accuracy and increases efficiency in communications between monitoring centers and public safety answering points (PSAPs). The service uses the Automated Secure Alarm Protocol (ASAP). Public Safety Answering Points Up to 60 PSAPS have joined the programme, although the low number is misleading, given that a single PSAP could represent the ‘City of Houston’. (There are an estimated 6,000 total PSAPs nationwide). It has taken six to eight years to develop the program from its genesis to where it is today, when more participation is finally creating a critical mass. Technology is fundamentally changing monitoring companies. “We used to be a services company powered by a little bit of technology, but we’re now moving toward a technology services company,” said Moore. Critical ‘filtering service’ Monitoring provides a critical ‘filtering service’ between public requests for emergency service and those tasked with providing the services. In effect, monitoring centers work with manufacturers to make them more resilient to false alarms. Monitoring companies also provide a human touch in a time of need, and emotional empathy. Today, emergency information is being transmitted to PSAPs electronically, which saves time and money. The current low-taxation environment means there are fewer resources for municipal governments, so cost savings make a difference. Monitoring, a specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset Increasingly, monitoring is becoming a business that requires a more specialised skillset. Regulation, and the need for increasing investment, is driving consolidation. “With a decreasing number of monitoring companies, there are fewer customers for software developers and other tools. Less outside innovation makes it more likely monitoring centers will have to ‘go it alone’ and develop software and other tools internally,” said Oppenheim. Importance of monitoring systems “In effect, consolidation will serve to limit technology choices, and to increase the need to in-source a lot of expertise”, agrees Moore. Tying monitoring systems into other software systems is another continuing challenge. “People want our system tied into their system,” said McMullen. “I have two people who focus full time to tie our systems into other systems. There will be more computers talking to computers.”
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Oman Airports manages and operates all civil airports in the Sultanate of Oman. As a result of the growing aviation sector in the Middle East, Salalah, Duqm and Muscat International airports were all recently redeveloped with new state-of-the-art terminal facilities and technologies. Access control solution To protect Oman Airport’s growing number of passengers and new hi-tech terminal buildings, Oman Airports required an advanced access control solution that not only incorporated the latest advances in technology but also had proven resilience within the aviation industry. With 30 years’ experience of securing airports around the world, the CEM Systems’ AC2000 Airport security management system was the ideal match. As the largest airport in Oman, Muscat International’s upgrade was a landmark $1.8 billion expansion project. Phase one involved the construction of a new state-of-the-art 580,000 sqm Terminal 1 building, which was officially inaugurated for operations in March 2018. CEM intelligent card readers additionally feature a large internal database for offline card validation" Airport edition access control system “Oman Airports required a proven, fully integrated security solution to secure Muscat Airport’s new hi-tech Terminal 1 building, as well as a number of its external peripheral buildings. At the same time we were also awarded the contract to secure the new Salalah and Duqm Airports in Oman. “This allowed all three airports to use the CEM Systems’ AC2000 Airport Edition access control system and share a commonality of security infrastructure for operational excellence. We congratulate Oman Airports in their achievement and are delighted to be part of such an important leading infrastructure project for the development of Oman.” said Philip Verner Regional Sales Director, Security Products, Johnson Controls. Intelligent IP card readers CEM Systems’ range of intelligent IP card readers with integrated controllers (S610e, S700 readers) were installed throughout Oman Airports to provide the highest possible level of on-board smart card technology. CEM intelligent card readers additionally feature a large internal database for offline card validation and can store up to 200,000 cardholder records and 50,000 transactions offline. This ensures zero system downtime, prevents any loss of transaction data and delivers the highest possible level of system reliability within airports. Over 3,000 CEM IP card readers were installed throughout Muscat Airport’s new Terminal 1 to protect airside and landside locations, including 45 arrival and departure gates, 29 jet-bridges and 82 immigration counters. Emerald touchscreen terminals CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport A large number of outlying annex buildings (spread out over 30,000 m2) were also secured with CEM intelligent card readers. These included a new 97m high Air Traffic Control (ATC) tower, aircraft hangars, cargo and crew facility buildings and the new pivotal headquarters building for the Public Authority for Civil Aviation (PACA). CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport for heightened security. Emerald is a combined access control card reader and controller featuring fully integrated Voice over IP (VoIP) intercom, onboard Power over Ethernet technology and a range of smart airport applications and operational modes, all in one single, powerful terminal. Integrated biometric and access control solution For areas of heightened security, over 1,300 CEM fingerprint card readers (S610f & emerald fingerprint terminals) have also been installed throughout all three Oman airports. As an all-in-one advanced IP card reader, controller and integrated biometric solution combined, CEM fingerprint readers uniquely provides three layers of security (card, PIN and biometric verification) via one hardware device and one integrated software enrolment process. This eradicates the need for a separate biometric enrolment solution, provides a quick and accurate biometric read time and ultimately creates less biometric verification errors at the door/gate. Intelligent IP readers critically provide Oman Airports with aviation specific door modes Gate room management CEM Systems’ intelligent IP readers also go beyond security by helping airport operations. Intelligent readers are used to enable air-bridge monitoring, provide check-in-desk enabling, control baggage belts and assist with airport passenger flow and gate room management. Intelligent IP readers critically provide Oman Airports with aviation specific door modes such as ‘Passenger mode’ which enables the efficient management of gate rooms for departing and arriving passengers. Passenger mode controls the open times of single or interlocking doors, ensuring Gate Room doors are opened or closed depending on the configuration set for a specific flight. The user-friendly LCD screen on CEM card readers effectively acts as a smart information point for ID staff and flight agents and allows staff to easily manage the Gate Arrivals process on the ground. S3040 portable hand-held readers Oman Airports now utilise portable card readers to enable random ID checks on personnelCEM Systems’ S3040 portable hand-held readers uniquely protected Muscat International Airport during its initial construction phase in December 2014. Portable readers enabled ID card validation at temporary airport site entrances and gates, which at the time of construction had no power or comms. Oman Airports now utilise portable card readers to enable random ID checks on personnel throughout all three airports. Designed specifically for airports, CEM Systems’ AC2000 Airport security management system provides powerful aviation-specific access control throughout airside and landside areas. Using a range of powerful AC2000 Airport software applications, Oman Airports benefit from sophisticated ID badging, airport visitor management and high levels of airport systems integration. Open architecture integration tools CEM Systems’ open architecture integration tools successfully enabled the AC2000 access control system to be seamlessly linked with other airport security systems including video, perimeter detection and Oman Airport’s central ‘Airport Operating System’ for the resolution of maintenance faults. This ensures that system maintenance faults and alarms are dealt with promptly, efficiently and with full accountability. Oman Airports use the CEM Systems’ AC2000 VIPPS application to manage airport pass applications and biometrics To provide the highest possible level of smart card security to over 30,000 authorised card holders, all three Oman Airports utilise highly secure CEM DESFire smart card technology with multiple layers of encryption. Oman Airports use the CEM Systems’ AC2000 VIPPS (Visual Imaging Pass Production) application to successfully manage airport pass applications and biometrics. AC2000 Visitors application The AC2000 Visitors application also provides a powerful tool for Oman Airports to monitor and control ID card access for visitors and temporary airport staff. Information such as ‘name of airport sponsor’ can be recorded and once visits have been completed, cards can then be recycled, creating efficiency savings within the airport ID centre. Moving forward, CEM Systems will continue to work together in partnership with Oman Airports and their chosen system integrators as all three airports move into their next development phases. It is understood that airport security needs and legislation requirements change over time and thus CEM Systems will remain flexible to help meet their evolving project needs.
Navata Road Transport, a road logistics service provider, established in the year 1982, by founder Late Parvataneni Subhas Chandra Bose, now occupies a place of pride among the leading Road Transport Organisations in South India. Navata is spread across a network of 672 branches across India. Warehouses and distribution centers are an integral part of a hub and spoke operations at Navata. HR people at the Navata Road Transport had to manage and do manual work for time-attendance and overtime data. With manual work, data are prone to error. With error-prone data, it was difficult for them to proceed for salary payment. Not only this, but centralised monitoring of time-attendance data of employees of 20 locations across Andhra Pradesh was a difficult task for them. Time-attendance systems As they already had their inhouse application, communication/integration of the time-attendance devices with that inhouse application was the biggest question for them. To communicate with the Linux Server and devices, they required a third party application interface which was not feasible. Established in 1991, Matrix is a provider of Security and Telecom solutions for modern businesses and enterprises. Matrix Door Controller comes with built-in API for system integration As an innovative, technology driven and customer focused organisation, the company is committed to keeping pace with the revolutions in the Security and Telecom industries. With around 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management System, Network Video Recorder and IP Camera, Access Control and Time-Attendance systems as well as Telecom solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways and Communication Endpoints. Built-in API for system integration These solutions are feature-rich, reliable and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products. With extensive analysis of the existing system and Navata’s requirements, Matrix came up with the solution to provide Door Controllers. Matrix Door Controller comes with built-in API for system integration. It directly pushes all the entry and exit records to the company’s Linux server. In addition to that, the customer can command and control the devices now through the inhouse Attendance Management and Payroll Application which was not possible earlier. Additional dedicated server Elimination of the errors has been possible in the data of Time-Attendance and overtime So, there is no requirement of any additional dedicated server for the interface with Matrix’s Door Controllers. Ultimately, these Door Controllers have overcome the challenge of communication with the company’s Linux server. By overcoming the challenges of the entire system, the customer enhanced the productivity of the employees and can effectively use the resources. After acquiring the solution from Matrix Comsec, Navata got the efficiency in Time-Attendance management. Elimination of the errors has been possible in the data of Time-Attendance and overtime. Now, employees get an accurate and timely salary at Navata Road Transport after the atomisation of Time-Attendance record and calculation. This increased the productivity of the employees because of the accurate data. This also made the HR work smooth and hassle free. Through live monitoring, centralised control of all the 20 sites has been taken. Reduces installation and maintenance cost Product Offered: COSEC DOOR FOT A Door Controller with higher storage capacity and touch sense keypad. It identifies the user in less than one second. With multiple connectivity options like 3G/4G/LTE it gives flexibilities with the customer’s existing system and therefore, reduces installation and maintenance cost.
SALTO Systems has been selected to provide a smart access control solution for Venture X, a modern workspace community located in Chiswick Park, West London. This business hub, with great transport links into Central London and Heathrow Airport is home to some of the best companies working in the oil and gas, media, entertainment, technology, food and drink, and health and beauty markets. It comprises 1.8 million sq. ft of award winning accommodation, arranged as a necklace of 12 office buildings. Each building faces the Park's 'inner garden' with a featured two-tier lake, waterfall, decked boardwalk, pathways, events space and landscaping. Chiswick Park also houses over 45,000 sq. ft of retail including the on-site Virgin Active gym, restaurants, convenience stores and an ever-changing array of pop-up traders and street-food vendors. Cutting edge sustainable building development Hot desks offer 24/7 access to common working areas (hubs) including phone booths and high speed Wi-Fi Part of the globally renowned, Venture X United Franchise Group, Venture X provides a brand new inspiring, diverse, and collaborative working environment that is so much more than just shared office space. Housed in a cutting edge sustainable building development, which includes solar fins, it offers a place where individuals and businesses can lease hot desks, private desks or private offices. Hot desks offer 24/7 access to common working areas (hubs) including phone booths and high speed Wi-Fi. Private desks add a Cat 6 Ethernet port, meeting and board room access, a business address with incoming mail handling, lockable office space and a private locker. Private offices top the package by proving all the previous offerings but in a fully furnished office space including SALTO access control. Modern locking solution With some 30 internal office and meeting room doors to secure, Venture X was looking for a technologically modern locking solution that would satisfy the needs of both the business and its customers. Key requirements were the ability to grant access rights instantly for new customers and revoke them in real-time for former customers. No hassle, costs or security issues with mechanical keys were wanted. They needed an audit-trail overview of who accessed which door at which time. Flexibility allocating office space, meeting rooms etc on a day to day basis as required. Easy meeting and conference room access, and finally, easy, wire-free installation without software installation and IT configuration. SALTO KS Keys as a Service cloud locking To meet these needs, SALTO’s KS ‘Keys as a Service’ cloud based locking solution was recommended. This provides a flexible access control management system that requires no software installation or the added expense of a fully-wired electronic product. All that is needed is an online device with an Internet connection. Providing end users with cloud-based SALTO KS Keys as a Service reduces cost and almost eliminates the need for maintenance. Highly secure, thanks to its 2-factor-authentication and 128 bit AES encryption; it provides flexibility, scalability, reliability, and the ability to manage access control from any Internet platform. Remote door locking solution One of the key need was a product that offered both a card and mobile app solution to remotely open doors" Venture X Director Andrew Ross comments “When you’re providing a working and meeting environment for entrepreneurs, and business people and large corporates, many of whom will be involved with technology businesses, security, efficiency and design were all essential aspects of the brief when we selected our preferred access control solution”. He adds, “One of their key requirements was a product that offered both a card and mobile app solution that would enable the members to remotely open doors, i.e. for customers, tradespersons or postal deliveries to gain access for example without the need for a staff member to be physically present in the building." Electronic access control Ross added, “Another feature wanted was office mode, so instead of having to present an access card or smart phone app to a door every time someone used it, the door would function just like a normal door during pre-set times but auto lock when required." Andrew further said, “The SALTO KS now installed meets those requirements and gives comprehensive 24/7 access control that covers our entire property. They are looking forward to utilising SALTO KS across the new Venture X locations that are in development for 2020 and 2021.”
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
Fast-growing Spanish menswear brand Álvaro Moreno has selected ID Cloud, Nedap’s renowned RFID-based inventory visibility platform. The deployment of the RFID solution at source of production, in the distribution center and throughout the 50 stores across Spain started in June 2019 and was completed in September 2019. RFID inventory visibility platform Álvaro Moreno leverages RFID for complete traceability within the supply chain. “We believe RFID is a main pillar in our digitalisation strategy as this allows us to close the gap between online and brick-and-mortar store experience”, says Álvaro Moreno, CEO of the menswear brand. Ultimate customer satisfaction is very important for our current and future success" “Ultimate customer satisfaction is very important for our current and future success. That is why we recently implemented omni-channel services such as BOPIS (Buy Online, Pick up in Store) and BORIS (Buy Online, Return in Store). In order to do this successfully, inventory accuracy as provided by RFID is key. For the future, we are considering to offer services like ship-from-store, mobile payment and self-checkout as well”, he continues. ID Cloud software suite Álvaro Moreno wanted to roll-out nationwide at a fast pace and was looking for a reliable partner. He said, “We selected Nedap because of their extensive experience within RFID projects. This enabled us to quickly deploy this technology throughout our 50 stores in just three months.” Nedap’s ID Cloud software suite is a Software-as-a-Service solution specifically developed for retail RFID applications. It offers retailers the quickest route to implement RFID and improve their in-store inventory accuracy to over 98%. Álvaro Moreno integrates ID Cloud with the Comerzzia POS-system. This enables seamless data transfer and provides the most accurate real-time business information.
PACOM Systems, which designs, develops, and manufactures state-of-the-art security platforms for enterprise multi-site and campus environments, has announced that Delta Community Credit Union has deployed PACOM’s GMS security platform to its growing network of 29 branches. The value-added reseller (VAR) for this on-going project is Southern Bank Equipment & ATMs of Duluth, Georgia. The $6 billion Delta Community is Georgia’s largest credit union with more than 400,000 members, 26 metro Atlanta branches and three out-of-state branch locations. Approximately five years ago, its access management system was moved in-house. Now, Southern Bank Equipment & ATMs handles hardware needs; system alarm monitoring is performed by a third-party; and PACOM provides the GMS security platform to Delta Community branches nationwide. GMS security platform GMS is a multi-site security management platform, providing integration between access control, intrusion, video GMS is a robust multi-site security management platform, providing integration between access control, intrusion, video, intercom, and virtually any building management or security solution. It is designed to manage thousands of locations simultaneously through a single interface, while providing efficient availability and redundancy. GMS meets end-user demands for a multi-site security system with multiple integrations. System alarms PACOM staff oversaw the transition of Delta Community branches from the old system, and provided training for Delta Community employees to administer the new GMS system. “It was important for us to be able to make changes on the fly and change access privileges quickly,” said Kim Hodgkin, Corporate Security Manager for Delta Community. “With PACOM, our team can complete system updates in-house and manage the system from our corporate headquarters, so we are covered 24/7/365.” False motion detection alarms System alarms are a big part of Hodgkin’s management of the system. He estimates receiving 12 to 36 alarms per week, and he reviews each incident to determine the cause and resolve the problem. The platform is set up for ease of use and less IT involvement" “Sometimes we have false motion detection alarms,” he explained. “The PACOM system sends an immediate alert which enables us to easily access video surveillance so we can understand the problem and resolve it quickly.” Efficient access management Hodgkin says Delta Community, which has more than 1,100 employees and vendors under access management, requires a robust, multi-capability system, as well as dependable vendor support from PACOM. “The platform is set up for ease of use and less IT involvement,” added Hodgkin. “We appreciate being able to control functionality when needed, and look forward to continuing to optimise system management and results.”
Round table discussion
Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?
Products are the building blocks of the security industry. Historically much of the industry’s sales effort has been focused on highlighting product features and functionality. At the end of the day, however, an end user is less interested in the performance of any individual system component than in the system as a whole. Lately, the industry has embraced a changing sales approach by emphasising systems rather than products. We asked this week’s Expert Panel Roundtable: What are the benefits of a transition from selling security products to selling security solutions?
Securing large campus environments can be particularly demanding and requires a range of technology solutions. In effect, a campus may represent a dozen or more individual facilities to be secured, in addition to protecting the overall environment. Seeking more insight into the number and variety of needs of securing a campus, we asked this week’s Expert Panel Roundtable: What are the security challenges of protecting large campus environments?
IP security solutions: Manufacturers & Suppliers
- Dahua Technology IP security solutions
- Arecont Vision IP security solutions
- Hikvision IP security solutions
- Pelco IP security solutions
- Axis Communications IP security solutions
- LILIN IP security solutions
- IDIS IP security solutions
- VIVOTEK IP security solutions
- BCDVideo IP security solutions
- Vicon IP security solutions
- Avigilon IP security solutions
- Messoa IP security solutions
- Illustra IP security solutions
- TruVision IP security solutions
- Bosch IP security solutions
- MOBOTIX IP security solutions
- Suprema IP security solutions
- FLIR Systems IP security solutions
- Hanwha Techwin IP security solutions
- Teleste IP security solutions
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