Today’s shoppers have less time than ever to get their grocery shopping done, and they expect a fast and easy purchasing experience. How does one keep waiting times to a minimum, and react quickly to growing checkout lines? Intelligent queue detection technology could be the answer. Waiting to pay is a huge problem for retailers and shoppers alike. Customers who find themselves in a seemingly endless line may grow intensely frustrated, to the point that they abandon the store. Queue dete...
Senstar, a provider of video management systems (VMS) and perimeter intrusion detection systems (PIDS), is pleased to announce its products were recently selected to protect five airports in various locations around the world. These sites join the list of hundreds of civilian and military airports currently using Senstar products. “Airport infrastructure and assets represent a vital economic engine for many cities and countries making them prime targets for vandals, thieves and terrorists...
The world’s first National Surveillance Camera day is being launched by a University of Stirling academic to stimulate public debate about the spread of the technology. National Surveillance Camera day Surveillance centres across England and Wales will be throwing their doors open on Thursday 20 June, in an event planned by leading CCTV expert Professor William Webster. The national day, which is being organised in conjunction with the Surveillance Camera Commissioner, aims to reveal the...
Synectics commences the roll-out of Synergy 3 2019, the latest release of its command and control platform for demanding surveillance and security environments. Introducing enhanced customisable mapping, camera management, and third-party integration capabilities, the feature-rich platform is the most customer-centric iteration of the software to date and aims to make the Synergy 3 experience more user-friendly. The new release will be available across Synectics’ key markets, spanning tra...
Iris ID, a global provider of iris recognition technology, announced its award-winning multimode iCAM M300 handheld biometric platform now offers gateless access control, time and attendance and employee mustering for both commercial and government markets. The new functions are possible with embedded XPressEntry software from Telaeris, a provider of real-time personnel tracking solutions. Also using Iris ID’s Iris Access EAC software, the iCAM M300 continues to provide an ideal portable...
Dahua Technology, a video-centric smart IoT solution provider, announces the addition of the new StereoVision camera: a 3MP dual-sensor, people-counting camera that incorporates Artificial Intelligence (AI). The camera uses advanced image processing technology for improved depth perception to count people with up to 98% accuracy. The close, side-by-side positioning of the StereoVision camera’s dual lenses allows each sensor to capture images of the same area from slightly different angles...
Vaion, a Ubon Partners company, is emerging from stealth mode to disrupt the physical security market by embedding the power of artificial intelligence (AI) into its complete video surveillance solution. Vaion's product line, which includes high-quality security cameras, a video management system and other intelligent solutions, premieres at IFSEC International, an event that takes place between June 18-June 20 in London, U.K. As a global company with offices in New York, London, and Oslo, Vaion is changing the traditional video security landscape with AI capabilities that make it easier for businesses and organisations to monitor their assets proactively. Detecting threats in earliest stages Vaion offers an end-to-end surveillance solution that will help companies detect threats in their earliest stagesWith embedded video and audio analytics powered by machine learning algorithms, focussed interfaces, intuitive installation processes and a range of smart cameras, Vaion offers an end-to-end surveillance solution that will help companies detect threats in their earliest stages and perform fast, effective investigations with fewer resources. At the same time, Vaion vastly improves investigations by implementing the fastest, most accurate forensic searches using similarities and intelligent timelines. Initial product portfolio includes: Security cameras (Vaion vcam) with integrated directional audio analytics VMS (Vaion vcore) with embedded video analytics Security appliances (Vaion vserver) Hybrid cloud service (Vaion vcloud) Their first major premiering event will be IFSEC International, the leading security event for Europe and the U.K. There, Vaion representatives will provide an up-close look at how machine learning and integrated analytics offer a significant improvement on security deployments. Easy tracking of people and objects Businesses get instant alerts about suspicious activity and can easily track people and objects as they move through perimetersBusinesses get instant alerts about suspicious activity and can easily track people and objects as they move through perimeters. And exceptional video quality feeds from Vaion vcam Dome and Pano means that there's always a clear picture, no matter the lighting or environmental conditions. Analytics are performed pervasively, at scale and in real-time, from all the cameras in a deployment (even third-party cameras) and are embedded into the VMS (vcore). Vaion’s hybrid cloud approach makes possible the reality of remote configuration and access, instant firmware and software upgrades, and license pooling with great performance and network efficiencies. Sister company to cybersecurity innovator Jazz Networks, Vaion believes that a robust cybersecurity approach is necessary even in the physical security world. That is why its solution is secure by default with always-on encryption for recording and media transport. Vaion's products are designed in Norway, with software developed in the U.K. and cameras assembled in Taiwan. The portfolio will be available for customer trials and proofs of concept from July and generally available from Fall 2019. Operational and business intelligence We deliver a solution that allows customers to react to threats before they escalate rather than just help document the damage""We believe that it’s time to move from a mainly reactive to a proactive security model, and we founded Vaion to help our customers achieve this goal. We believe that the next generation solutions will be based on smarter sensors, software, and services that, instead of record what they see, actually understand the environment they operate in to help businesses act on these insights on time. “We deliver a solution that allows our customers to react to threats before they escalate rather than just help them document the damage. It enables them to find what they are looking for in seconds instead of days and provides them with much better operational and business-relevant intelligence," said Tormod Ree, Vaion CEO. Learn more about Vaion's innovative new security products online and by visiting with Vaion representatives at IFSEC International. Interested security professionals will be able to see Vaion's game-changing security technology in action and find out why AI is the secret to better, more comprehensive protection.
German manufacturer Dallmeier announces a development partnership with AnyVision, a pioneer in AI-based facial, body, and object recognition. The aim of the cooperation is to integrate AnyVision’s facial recognition technology into the Dallmeier ‘HEMISPHERE’. The HEMISPHERE software platform offers customers from various industries a wide variety of modular solutions for security applications and business process optimisation. From the optimisation of marketing activities to forensic evaluations – the use of facial recognition technologies is becoming increasingly important for customers of video technology solutions. The integration of AnyVision’s technology will enable Dallmeier customers to utilise facial recognition data within various modules of the Dallmeier HEMISPHERE software platform. Facial recognition solution This allows customers of the Dallmeier HEMISPHERE software platform to access and leverage the data In this way, security and business processes can be optimised, e.g. through blacklist/whitelist procedures, marketing optimisation through VIP-customer recognition, forensic evaluations in law enforcement procedures or the automation of access controls in office or manufacturing environments. This allows customers of the Dallmeier HEMISPHERE software platform to access and leverage the data within various solution suites. Specifically, AnyVision’s facial recognition solution will be integrated into the Dallmeier HEMISPHERE SeMSy® Video and Security Management Suite, as well as in other solution suites of the HEMISPHERE platform, such as the Situational Awareness / Incident Management or Data and Security Information Management. Video security technology “In today’s increasingly complex world, customers need solutions that can integrate powerful components from leading manufacturers within a single platform strategy. Partnerships like this with AnyVision ensure that our customers always have the optimal combination of leading technologies at their disposal,” said Dieter Dallmeier, Founder & CEO, Dallmeier. “Dallmeier’s solutions in sectors such as safe city, stadiums, airports, logistics, casinos but also in the processing industry cover more and more topics that go far beyond classic video security technology. This makes it all the more important to work together with the right partners for complementary technologies which, when combined, offer decisive added value.” The German manufacturer Dallmeier electronic has been manufacturing solutions for security applications and process optimisation for 35 years. The portfolio includes cameras, recording systems and software. Security and surveillance AnyVision currently develops technology for security and surveillance Dallmeier’s solutions are used worldwide by customers in areas such as safe city, stadiums, airports, logistics, casinos but also in the processing industry. The partnership is also part of AnyVision’s mission to make its innovative AI-powered technology available to more businesses and environments across the globe. Unlike other software solutions in the market, AnyVision’s software is plug-and-play for new and existing systems, and able to overcome challenges such as occlusions, different angles of view, and poor lighting conditions. AnyVision currently develops technology for security and surveillance, mobile authentication, access control, and real-world analytics. Boris Gokhman, Vice President of Strategic Partnerships at AnyVision, commented: "Facial, body, and object recognition have real-world benefits right now. Collaborating with best-of-breed technology partners to help more organisations ‒ working across diverse sectors ‒ harness new capabilities and achieve those benefits is hugely important to us. We are delighted to be working with Dallmeier on this and look forward to expanding this partnership in the future.”
At the beginning of 2017, MOBOTIX and RealNetworks established their strategic partnership. Almost everyone has known RealNetworks since the 1990s, when the Seattle-based company introduced the first online audio streaming solution, RealAudio®. Years of continuous innovation and multiple generations of RealVideo® then gave birth to the company’s most well-known product, RealPlayer®, which is still used millions of times every day for streaming and downloading videos. More recently, RealNetworks has been steadily expanded its expertise in the area of artificial intelligence (AI) and machine learning. “Our innovative strength, quality standards and commitment to high-quality, customer-oriented solutions form the basis of our strategic partnership with RealNetworks,” explains Thomas Lausten, CEO of MOBOTIX AG. Facial and mood recognition MOBOTIX and RealNetworks see enormous market potential for further joint projects and customised solutions SAFR™, the latest solution from RealNetworks, is an exceptionally accurate, artificial intelligence-based system for facial and mood recognition that has been optimised for the challenges of live video. MOBOTIX and RealNetworks see enormous market potential for further joint projects and customised solutions. “MOBOTIX cameras have an excellent market reputation for high quality, cyber security, reliability and direct applicability for facial recognition.” “Our partnership has grown rapidly as we also share the same values, such as a commitment to quality, innovation, data security and building strategic partnerships to generate synergies for both our companies and our customers,” says Mathias Grünwald, Senior Lead Account & Service Management at RealNetworks. “The new MOBOTIX is increasingly developing into a base platform for a multitude of industry specific tasks – Beyond Human Vision,” says Lausten. Identify cyber security Since joining the company, Lausten has transformed MOBOTIX from a highly secure but self-contained product provider into an open and flexible solution and system platform that continues to identify cyber security as its top priority. This means that all MOBOTIX products are now ONVIF-compliant, there is a dedicated NAS solution and, with the MOBOTIX MOVE series, a PTZ camera has been launched on the market as a complementary independent product line. “Artificial Intelligence will play an increasingly important role in all areas of IT, meaning video surveillance as well – and with Konica Minolta, we have a leading technology partner by our side in this area,” explains Christian Heller, MOBOTIX Sales Director for Germany, Austria and Switzerland. “In conjunction with our new openness and our drive to produce cyber-safe products and solutions, we can work with our strategic partners like RealNetworks to strengthen the market and develop new solutions for a variety of vertical markets,” he adds. Video surveillance cameras SAFR facial recognition solutions based on MOBOTIX cameras are already being used in numerous vertical markets MOBOTIX's partnership with RealNetworks and SAFR demonstrates this in unique ways: “We are currently working together on an exciting project for a high-profile European museum,” says Lausten. The museum uses SAFR live analytics at the entrance and other locations within the museum to automatically count the number of people by time of day, using demographic breakdowns, such as gender and age. The same system can also analyse people’s moods. This solution is made possible by the combination of versatile, high-precision MOBOTIX cameras and the equally high-precision SAFR facial recognition platform. SAFR facial recognition solutions based on MOBOTIX cameras are already being used in numerous vertical markets. “Since MOBOTIX cameras were designed as the best video surveillance cameras and SAFR is regarded as the leading facial recognition platform for live video, together, we are able to deliver solutions that go far beyond recognition,” says Grünwald. “Beyond Human Vision means more than just monitoring video from a camera feed. Together with our selected strategic partners, MOBOTIX is creating solutions based on artificial intelligence that make events predictable and that can initiate countermeasures to protect the environment, valuables and people,” emphasises Lausten.
Transforming the way security teams monitor, manage and control multiple systems, Maxxess is launching its new, open-architecture InSite solution at IFSEC International, (London ExCel 18-20 June, stand IF2120). Maxxess InSite is a cyber-secure, cloud-based service that has been developed to give organisations impressive new levels of situational awareness and allow the most rapid, coordinated response to wide range of incidents, both emergency and non-emergency. InSite can pull data from a wide array of security and safety systems and infrastructure thanks to its open-architecture design. Applications range from device fault monitoring, maintenance tracking and reporting, to incident handling and emergency response coordination. Effective coordination during emergency InSite doesn’t simply integrate disparate systems, it unifies their capabilities and makes them more powerful in use"For large organisations, or those with complex sites or multiple premises to manage, InSite reduces complexity and allows seamless central control. It lets day-to-day operations to be managed more efficiently, identifying problems early and reducing risks, and it enables more effective coordination during emergency incidents. “InSite doesn’t simply integrate disparate systems, it unifies their capabilities and makes them more powerful in use,” said Lee Copland, Managing Director, Maxxess EMEA. “InSite pulls together critical security infrastructure and systems – everything from cameras to door controls - bringing everything under a single operating umbrella, and unifying their functions to allow rapid communications, analysis and action.” eFusion security management platform Ambit allows system controllers to link with remote personnel via their personal devicesInSite joins Maxxess’s full suite of advanced control solutions, including the Ambit family of mobile apps and the eFusion security management platform. Ambit allows system controllers to link with remote personnel via their personal devices, enabling alerts, notifications, status assessment and functions including video surveillance support. And eFusion integrates seamlessly with more than 60 off-the-shelf systems from leading vendors, including surveillance, access control, fire and intruder systems with back-office processes. For managers and teams that need to be mobile, the Maxxess MX+ client gives secure web access to eFusion controls and functions via smartphones and tablets. The full suite of Maxxess technologies will be on show at IFSEC, providing complete solutions for organisations looking to streamline their operations and improve control of multi-system infrastructure.
PAC & GDX, providers of access control and door entry solutions, are showcasing the range and depth of their innovative technology on Stand IF2930 at IFSEC International 2019. From a single door installation to a fully integrated network based system, the company’s extensive portfolio provides unbeatable reliability and robust functionality, at a price point that enables installation in a diverse range of residential and commercial buildings. In order to provide integrators and end users with the highest level of flexibility and ease of operation, PAC & GDX have joined forces with STid, the principal manufacturer of instinctive, contactless security technologies. NFC based readers By incorporating STid’s Bluetooth and NFC based readers with PAC or GDX controllers, a mobile phone can be used to gain access. To enjoy all the benefits of a handsfree option, all an individual has to do is tap their phone twice and the Bluetooth signal is sent to the reader to unlock a door. By downloading the STid app a virtual credential can be configured in a smartphone wallet By downloading the STid app a virtual credential can be configured in a smartphone wallet, allowing the user to have multiple virtual ‘keys’ for different areas or sites. The system can also be configured to use proximity based near field communication (NFC) instead of Bluetooth, or a combination of the two. Furthermore, it is available with a PAC or PAC 64 output and, when using a PAC 512 or PAC 212 access controller, two readers can be connected to provide true read in/out from a single channel. Access control systems Also on display is the PAC Residential Cloud solution, which leads the way in allowing organisations to remotely manage and monitor their access control systems in a secure, modern and cloud based environment. Users can address technical issues, deal with key fob management, view status, set and unset a system, and gain access to an event log more easily than ever before – all from a remote location. Various site communication options are available including PSTN, GSM and GPRS and it can be configured and managed via a smartphone, tablet or PC. At IFSEC PAC is demonstrating how Residential Cloud can be integrated with 3xLOGIC cameras to provide a fully hosted solution, which is perfect for the residential sector. This system allows designated personnel to be notified if, for example, a door is forced or left open. Network switches By sending an alarm to the camera, it starts to record and transmits images to a mobile device via a push notification. This allows the system to provide vital information that elicits a fast response and immediate action. With an optional camera, a backlight LED to provide clear visitor images in low light levels Sharing the limelight with STid and Residential Cloud is GDX7 – a next generation IP based door entry system that offers integrated access control for up to 1,000 keyholders using a standard two-core cable. With an optional camera, a backlight LED to provide clear visitor images in low light levels, and an inbuilt reader, GDX7 has an incredibly high level of functionality and enables integrators to install an IP system without being skilled in IT or familiar with network switches. Identification devices The GDX7 door entry panel can be provided with multiple button options, including those that meet the requirements of the Equality Act, and its readers and identification devices have also been approved by Secured by Design – a police service initiative that aims to improve the security of buildings. Already a huge success, GDX7 has a new seven-inch apartment station and a new landing card, which enables it to provide up to 96 handset connections. It too has recently been augmented with STid integration providing property owners, engineers or contractors with a flexible way of gaining access to remote properties. “PAC & GDX are driven by constant innovation and the desire to push the boundaries of what’s possible with access control,” commented David Hughes, the company’s global product manager. “We also pride ourselves on our customer service and technical support, which includes the provision of a new online training platform that offers a great way to get the most out our products.”
Hikvision, the provider of innovative video surveillance products and solutions, launches the Technology Partner Program Portal (TPP Portal). This new web-based portal is designed to enhance the collaboration with technology partners and systems integrators, enable development of new and innovative solutions for customers across all markets, and further drive market growth. Technology partners can use the marketing capabilities of the portal to grow their businesses, taking full advantage of Hikvision’s global reach. Equally, systems integrators can use the portal to learn more about Hikvision technology, to build new relationships with Hikvision’s technology partners. Cost-effective way Jens Berthelsen, Global Partner Alliance Manager at Hikvision, says, “Hikvision has a long-term strategy of working closely with technology partners and systems integrators to build the best possible offerings for customers. The Technology Partner Program Portal will be a driving force in enabling this.” “The portal will help our technology partners capitalise on their investment in working with Hikvision, and to scale up their businesses in a very cost-effective way. We are very proud of launching our new portal and invite our technology partners to join.” Key features and benefits Hikvision Technology Partner Program Portal’s key features and benefits are as follows: The TPP Portal is a comprehensive repository of technical documentation for systems integrationAn ever-growing partner platform - The portal will become a comprehensive partner database, and systems integrators will be able to use the TPP Portal to find the ideal partners for each project. The portal will feature a public listing of all technology partners and their locations, coupled with rich information about their solutions, making it the ideal platform for striking up new business relationships. Easy engagement with Hikvision integration support - The TPP Portal empowers technology partners to engage with the Hikvision integration department in a private and password-protected environment. Key modules within the portal include integration support, marketing events, integration project tracking and solution information management. Technical and commercial library - The TPP Portal is a comprehensive repository of technical documentation for systems integration. This includes SDK documentation, software tools and agreements. This area of the portal is only visible to technology partners, and selected sections are visible to individual partners only. Hikvision Embedded Open Program (HEOP) management - Technology partners that want to embed their technology into Hikvision cameras can manage the process here, including distribution-friendly license management.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all of which are commonly used to support security solutions. The underperformance, from June 15 to August 24, of U.S. stocks with high revenue-exposure to China, and that of Chinese stocks with high revenue-exposure to the United States was significant and almost identical at 3.2%, significant losses to some investors already involved in security industry M&A activity. Significant public safety Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety While it was not apparent that practitioners’ security program budgets kept pace with the growth of the more popular solution providers like video surveillance and cyber security, the ICT industries supporting the security economy continued to expand, especially in wireless and wired infrastructure, including preparations for 5G wireless rollouts. These omnipresent technologies drove significant public safety, smart city and public venue projects in 2018. Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety. In 2018, virtually every public presentation, webinar and published Q&A on social media monitoring and facial recognition technologies I worked on, involved significant pushback from privacy advocates, almost to the point of alarmism. Massive risk reduction Several solution providers in these areas have made significant strides on data protection, accuracy, powered by AI and documented crime reduction cases; however, this real news is quickly shadowed by privacy advocates, seemingly ignoring massive risk reduction, especially in the case of active assailants and gang-related crime. Will FR become mainstream? The cautious security industry may take a cue from the maverick retail industry, sports venue and VIP verification solution providers that grew in 2018. 2019 trends: presupposition or repudiation; winners and losers. Chinese tariffs have had a huge impact on the security industry, which can be seen from changes to U.S and Chinese stocks Although technology adoption forecasting is inexact, there are definitive opportunities in the security industry born on necessity. With the widespread problem of false alarm transmission and inability for first responders to ‘be everywhere,’ developers of solutions that provide automated verification and alternative security incident detection are expected to become mainstream. Promising detection systems The use of AI, NLP, LiDAR, UAS (Unmanned Aerial Vehicles aka drones) with surveillance and thermal imaging will grow, mostly due to higher acceptance in other industries like autonomous vehicles, rail safety, terrain and post devastation mapping/rescue. However, legacy ‘listing’ or certification organisations will be forced to make an important decision for their own survival: work toward integrating these promising detection systems into acceptance by insurance, licensing and standards development organisations. 2019’s ‘true’ Industrial Philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants 2019’s ‘true’ industrial philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants. For these use cases, 5G infrastructure rollouts, FR acceptance, lower cost perimeter detection and long range object and fire recognition by LiDAR and Thermal imaging will all be watched closely by investors. Should public agencies and philanthropical solution providers in the security industry cross paths, we may just yet see a successful, lifesaving impact. Cyber risk profile The ‘Digital twin’ refers to a digital replica of physical assets (physical twin), processes, people, places, systems and devices that can be used for various purposes. Your ‘Security Digital Twin’ has a similar physical and cyber risk profile, either through common threats, similar assets or both. Good news: managing your risk, protecting assets and securing your facilities in 2019 will get easier as security digital twin profiles will grow in maturity, while keeping their data sources private. This will be accelerated by the maturity of AI-based, auto-generated visualisations and image recognition, that happens to also drive the FR solutions. The 5G wireless infrastructure market is emerging as far more of a quantum leap in connectivity, like ‘wireless fiber optics’ performance, than an upgrade to 4G LTE. The 5G infrastructure market will be worth $2.86 billion by 2020 and $33.72 billion by 2026, growing at a compound annual growth rate (CAGR) of 50.9%. Intelligent applications The explosion of ingested voice, video, and meta-data, the interconnectivity of devices, people and places, and the integration of intelligent applications into expanding ecosystems all require faster communications. To be more accurate, 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity: 5G and FWA (Fixed Wireless Access). 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity Quite simply put, larger solution providers are gently coaxing practitioners into seemingly ‘open systems;’ the negative discovery during an M&A process, audit or integration with a smart city’s public/private partnerships will continue to be revealed, and related industries will force reform. Autonomous things will be enabled by AI and image recognition. With few affordable rollouts of security robots and outdoor unmanned ground vehicles (UGV) that leveraged platforms popular with research and even NASA, the autonomous security robot was mostly MIA from a security practitioner’s program in 2018. Perimeter intrusion detection One platform was even accused of intimidating homeless people in a public place, at a major city. Industries mutually beneficial are often unaware of each other; this will change gradually: one major domestic airport is currently evaluating a UGV platform performing perimeter intrusion detection, runway weather conditions and potential aircraft taxiing dangers. The platform is being used largely in transportation research, yet offers significant opportunities to the security industry. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR The ‘immersive experience’ of virtually any security or threat detection is a twist on virtual/augmented/mixed reality (VR/AR/MR) with additional sensory features. Although VR/AR/MR is well underway in other industries, there are several companies with solutions like VR-based active assailant training that could provide a fighting chance for practitioners, employees, visitors, faculty and children. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR. Security ecosystem members Not necessarily MIA, but of special mention is the need of security and safety practitioners to prioritise communications systems over ‘nice to have’ expansive video surveillance systems for mass casualty threats. This will eventually improve with 5G for Enterprise solution rollouts. At the past GSX and upcoming CES Technology trade shows, a new roundup of technologies is discovered: a wider diversity of protection promise to save ASIS members on their technical security program is realised. With each of the ‘winners,’ (5G, AI, NLP, LiDAR, UAS [Unmanned Aerial Vehicles aka drones], thermal imaging, digital security twins and smart-city-friendly technologies) it is both exciting and challenging work for both security practitioners and solution providers. All things equal and with the necessary technology acceptance testing processes, this is a truly great time for security ecosystem members.
Facial recognition has seen huge breakthroughs since the U.S. National Institute of Standards and Technology (NIST) first began testing in 2010. Accuracy has seen massive gains, especially from 2013-2018. In the 2018 test, the most accurate algorithm was 20 times more accurate than the 2013 equivalent. Essentially, 95 percent of the matches that failed in 2013 now yield correct results. Compare that to 2010-2013, when the most accurate algorithm reduced its error rate by 30 percent. This reduction in error rates since 2013 is due to wholesale replacement of the old algorithms with new ones based on deep convolutional neural networks — completely revolutionising the technology. Optimal recognition results SAFR says it delivers optimal recognition results with 99.86 percent accuracy in under 100 milliseconds One entrant in the newly energised market is RealNetworks, whose SAFR for Security is an AI-based facial recognition solution for live video that integrates video management system (VMS) solutions. With 24/7 monitoring, SAFR detects and matches millions of faces accurately in real time, enabling teams to manage a watchlist across any number of video feeds. SAFR says it delivers optimal recognition results with 99.86 percent accuracy in under 100 milliseconds, even in real-world conditions where faces are in motion, at different angles, under poor lighting, or partially obscured. SAFR builds on RealNetworks’ 23-year history in video technologies. Launched in July 2018, SAFR — secure, accurate facial recognition — is enabling new applications for security, convenience, and analytics. Create security responses “We seek to be the world’s most trusted facial recognition platform and are delighted to partner with customers in the security industry and elsewhere to shape a more secure, convenient future worldwide,” says Dan Grimm, Vice President of Computer Vision and General Manager of SAFR at RealNetworks. “Security professionals are asked to keep us safe 24/7, monitoring a burgeoning number of cameras, and we help make them more effective.” SAFR targets facial recognition for live video, identifying camera-unaware faces moving in real-world conditions. In the April 2019 NIST results, SAFR tested as the fastest and most compact solution among algorithms with less than 0.022 False Non-Match Rate — 62 percent faster than the average speed, according to the company. SAFR now provides capabilities such as live video overlays alerting security professionals to events in real time, automatic bookmarks with rich metadata for investigative work, and alerts that can be customised to create security responses. SAFR uses one-sixth the compute power of competing facial recognition solutions Facial recognition algorithms Five years ago, facial recognition algorithms would struggle to match forward-facing people from still images, let alone camera-unaware moving faces from live video with variations in rotation and tilt. SAFR says they have achieved a balance of accuracy and performance for live video. A contributor to this accuracy is consistency across a range of skin tones. The algorithm was trained on a highly diverse global set of over 10 million non-simulated real-world faces. SAFR was optimised for speed and can sample a face multiple times during the same period of time as other algorithms, subsequently increasing its accuracy. SAFR achieves the performance through edge processing. Distributed architecture enables efficient bandwidth consumption, reducing the roundtrip latency of facial recognition speed to under 100 milliseconds. The savings lower total cost of ownership (TCO): SAFR uses one-sixth the compute power of competing facial recognition solutions, equating to $500,000 or so in savings on a 250-camera deployment. Integrated experience SAFR also uses off-the-shelf hardware and is optimised to leverage inexpensive GPUs SAFR also uses off-the-shelf hardware and is optimised to leverage inexpensive GPUs. SAFR can be deployed on premises or in the cloud, and supports Windows, Linux, macOS, iOS, and Android. When SAFR is paired with a VMS, such as Milestone XProtect or Genetec Security Center, the integrated experience includes 24/7 monitoring to detect and match faces in real-time. Features include live video overlays within the VMS to identify strangers, threats, concerns, unrecognised persons, VIPs, employees, or other tagged individuals in live video. Real-time alerts can be customised for when persons of interest appear on a video camera feed. Additionally, automatic bookmarks with rich metadata make for easier investigative review of security footage. Facial recognition technology is increasingly in demand to improve safety across various industry verticals. Better customer experience Large enterprises with high-visitor flows and heightened security — such as transportation hubs, stadiums, universities, and hospitals — need to know in real time when persons of interest or those on watchlists appear on camera. Sports stadiums could apply facial recognition to deny entry to banned patrons, locate lost children, or recognise VIPs to deliver a better customer experience. Hospitals need access control to restricted areas and pharmaceutical storage closets Hospitals need access control to restricted areas and pharmaceutical storage closets. Airports and transit centres value traffic flows, demographic composition, and dwell times to help improve scheduling. SAFR for Security is available worldwide, and the company partners with VMS providers such as Milestone, Genetec, Digifort, and IPConfigure by Paliton Networks. They are actively working to support additional VMS solutions and have sales teams located in major metropolitan cities around the world. Security professionals “The job of the security professional is critical in today’s world,” says Grimm. “SAFR for Security helps mitigate the challenges of the important work security professionals do to keep us all safe.” In designing and developing SAFR, RealNetworks considered diversity and the uniqueness of each person; Grimm says their massive global training data set is a competitive advantage. SAFR is designed with privacy in mind. All facial images and signatures are AES-256 encrypted in transit or at rest. “SAFR is powerful enterprise-grade software that is continuously improving through innovation and many years of expertise,” says Grimm.
The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance to stop secret surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here" The irony of such a law emanating from northern California, where tech giants promote the use of numerous technologies that arguably infringe on privacy, is not lost on Aaron Peskin, the city supervisor who sponsored the bill. “We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here,” he told the New York Times. Regulating facial recognition technology Although the facial recognition aspects of the ordinance have been the most publicised, it also targets a long list of other products and systems. According to the ordinance, "Surveillance Technology" means “any software, electronic device, system utilising an electronic device, or similar device used, designed, or primarily intended to collect, retain, process, or share audio, electronic, visual, location, thermal, biometric, olfactory or similar information specifically associated with, or capable of being associated with, any individual or group.” Broadly interpreted, that’s a lot of devices. Includes biometrics, RFID scanners The ordinance lists some examples such as automatic license plate readers, gunshot detection hardware and services, video and audio monitoring and/or recording equipment, mobile DNA capture technology, radio-frequency ID (RFID) scanners, and biometric software or technology including facial, voice, iris, and gait-recognition software and databases. Among the exceptions listed in the ordinance are physical access control systems, employee identification management systems, and other physical control systems; and police interview rooms, holding cells, and internal security audio/video recording systems. The ordinance ban applies to city departments and agencies, not to the general public and exceptions include physical access control systems, employee identification management systems, and internal security audio/video recording systems Airport security not part of ordinance The ban only applies to city departments and agencies, not to private businesses or the general public. Therefore, San Franciscans can continue to use facial recognition technology every day when they unlock their smart phones. And technologies such as facial recognition currently used at the San Francisco airport and ports are not impacted because they are under federal jurisdiction. Furthermore, the San Francisco police department does not currently use facial recognition anyway, although it has been deployed in places such as Las Vegas, Orlando, Boston and New York City. Safeguarding privacy of citizens The ordinance appears to have a goal of avoiding government uses of technologies that can invade individual privacy, seeking to avoid worst-case scenarios such as an existing system in China that uses millions of surveillance cameras to keep close tabs on the Uyghurs, a Muslim minority population. Any new plans to use surveillance technology must be approved by the city government, and any existing uses must be reported and justified by submitting a Surveillance Technology Policy ordinance for approval by the Board of Supervisors within 180 days. Surveillance technology policy Banning use of facial recognition just when its capability is being realised is counterproductive But might such a ban on technology uses undermine their potential value as crime-fighting tools just when they are poised to become more valuable than ever? Ed Davis, a former Boston police commissioner, told the New York Times it is “premature to be banning things.” He notes: “This technology is still developing, and as it improves, this could be the answer to a lot of problems we have about securing our communities.” Technology development doesn’t happen in a vacuum and banning uses of facial recognition and other technologies just when their capabilities are being realised is counterproductive. We should be thoughtful, deliberate and transparent in how we embrace new technologies. However, discarding them out-of-hand using emotionally charged words such as “secret surveillance” does not promote the best use of technology to the benefit of everyone.
Virtualisation offers multiple benefits to video surveillance systems, but the technology has been slow to adapt to the needs of video. However, the tide is turning. At ISC West, BCDVideo introduced a hyperconverged infrastructure tailored to video surveillance (HCI-VS) that answers the demand for higher and more efficient operating performance while also lowering the total cost of ownership for the integrator and end user. Hyperconverged infrastructure solution “ISC West attendees were able to get their hands on our hyperconverged solution and immediately see how easy it is to use and the benefit of adding virtual machines,” says BCDVideo’s Chief Technology Officer Tom Larson. Security integrators were impressed that BCDVideo continues to adapt technologies" Virtualisation was just one of the innovations in BCDVideo’s demo room. Many integrators and end users found their way to the conference room, located not far from the exhibition hall, and BCDVideo was also featured at partners’ booths on the show floor. “Security integrators were impressed that BCDVideo continues to adapt technologies to the video surveillance space,” says Larson. “BCDVideo ‘gets’ them, but often IT does not. The HCI solution is purpose-built for video, and it works.” Server, storage and networking BCDVideo’s HCI-VS is a virtualised, video-optimised and highly available infrastructure. It combines the server, storage and networking into one platform. Powered by Scale Computing’s HC3 software, BCDVideo’s HCI is a scalable, node/cluster-based infrastructure that enables integrators to virtualise their physical security appliances and software, meaning fewer devices need to be deployed and maintained. Physical security integrators can create an infrastructure that provides high availability to the VMS" “More importantly, our HCI makes it easier than ever before both to quickly create and deploy virtual machines, and to manage video surveillance infrastructure,” says Larson. Some of the unique needs that HCI-VS serves are those of multi-faceted projects involving video recording, access control, building management, etc. With HCI-VS, separate appliances are not needed for each of these tasks, which enables better use of hardware, reduces overall rack space and power/cooling costs. Essentially, this solution eliminates the “pizza box” model and serves the need in the marketplace where always-on video and high availability are necessary, and especially in situations where loss of video data cannot be tolerated, says Larson. Simplified graphical user interface (GUI) makes it easy for integrators to implement systems that use hyperconverged technology Tolerant to hardware failure “By leveraging the concepts of hyperconvergence, physical security integrators can create an infrastructure that provides high availability to the video management system,” he says. “When components within a video management system are tolerant to hardware failure, it results in less loss of data and continual access to the data from the failed component. You always have access to the video data even if the hard drive fails.” Defining virtualisation Virtualisation is the act of creating virtual copies of physical resources, including, but not limited to, compute, memory, storage, and network resources. This is achieved by employing software to manage all physical resources, known as a hypervisor. As servers become more powerful, the discrepancy between software and hardware capabilities result in inefficient use of resources. “By partitioning the hardware resources into smaller virtual environments, we can create multiple virtualised servers that share a common set of resources,” says Larson. “By sharing this common set of resources, the virtualised servers utilise the resources more efficiently with less waste.” Integrators and end users flocked to BCDVideo's demo room at ISC West to try out the new hyperconverged solution Education and physical security Learning about the benefits of why to virtualise and applications will be a first step” A challenge to greater adoption of virtualisation in the physical security industry is education. “Some security integrators will need to step out of their comfort zone,” says Larson. “Virtualisation for video has been slow to adapt, and other solutions are complicated. IT technology applications traditionally have not worked in the space either. Learning about the benefits of why to virtualise and applications will be a first step.” HCI-VS in new verticals While HCI-VS is vertical-market-agnostic, the solution is suitable for school districts looking to consolidate their hardware, for hospitals and the healthcare industry in general, for the rapidly growing cannabis industry, any mass transit system, as well as for Fortune 1000 companies, to name a few. “Our virtualised solution especially appeals to these verticals because of the number of cameras, the need for 24/7/365 video recording and extensive data retention requirements, and where loss of video data cannot be afforded,” says Larson. Purpose-built solutions BCDVideo’s HCI-VS is the latest example of products BCDVideo is creating for the physical security industry. “We purpose-build and engineer our solutions specifically for video surveillance with the ability to scale-out as needed,” says Kelly Kellen, BCDVideo’s Director of Marketing. “We engineer new products to address problems in the marketplace. Our CTO is really looking at the market and studying the security integrator’s pain points. Then we engineer solutions to best serve them.”
Siklu, the pioneer in 5G mmWave wireless network solutions, announced that its radios have been deployed in the City of Cambridge, located roughly 100km West of Toronto in Ontario, to provide outdoor video security and support potential public Wi-Fi network services. The city has fibre connections connecting several municipal buildings and continues to deploy more where it makes economic sense. Fibre is used to connect fire stations to City Hall, for example. However, this particular application, outdoor video security, was one that needed more flexibility to accommodate the necessary camera locations. Most parking lots, Intersections and pedestrian walkways do not have a fibre POP (‘point of presence’) nearby. This meant the answer would almost certainly have to be a wireless solution. Need of flexible video security solution The wireless network would need to be able to backhaul gigabit per second public Wi-Fi APs with no additional truck rollsThe solution to be chosen had several additional requirements. It needed to be flexible when it came to expanding the video security coverage, it had to be secure and it also had to have enough capacity that it could support additional high bandwidth applications, such as the deployment of Public Wi-Fi. The wireless network would then need to be able to backhaul gigabit per second public Wi-Fi APs (‘access points’) with no additional truck rolls. The successful bidder on the project was Alliance Security Systems. Alliance investigated 5 GHz solutions as well as 60 GHz and determined that only 60 GHz products could meet current and future requirements. The ‘EtherHaul 600’ point-to-point 60 GHz solution from Siklu features plenty of capacity (from 100Mbps up to 1Gbps, software upgradeable), flexible deployment options (up to 1km “link” range), small size (mountable on street light poles) and immunity to radio interference (e.g., 5 GHz systems are subject to the ever increasing Wi-Fi noise floor). Deployment of P3717 multi-lens cameras Phase 1 of the program supported ten multi-lens camera deployments, and the network design had six 1-Gbps Siklu V-Band radios collocated at the city Clock Tower. This dense colocation was a result of the very narrow 60GHz radio beams and the abundant spectrum (14GHz) available. Deployment of the Siklu radios was accomplished within a week and incorporated an Axis Communications P3717 multi-lens cameras managed by a Genetec Security Center unified security platform. Since the installation of the video security network, a car theft ring was apprehended and there has been a reduction in crimeTom Hackett, Alliance Security Systems stated: “By utilising the point to point technology in such a way where we co-locate the head end, we end up approaching a cumulative speed of over 10Gbps per second once Phase 2 is commissioned. That’s just an astounding wireless speed in today’s world. The network has been such a success that beyond expansion plans with Cambridge, we are in discussions with other municipalities.” Reduction in crimes The City also operates the Phase 1 network to provide access to police as requested for specific incidents or investigations. Since the installation of the video security network, a car theft ring was apprehended and there has been a noticeable reduction in crime. Beginning in June 2019 or as soon as light poles become available, Phase 2 will add seven new cameras and will be supported by Siklu’s V-Band ‘EtherHaul 600’ radios. The EtherHaul 600 units feature 1 Gbits of capacity and can accommodate future expansions of the system. “The network was installed and is delivering in all aspects – high up time and excellent video quality,” said Trevor McWilliams, Manager of Business Development for the City of Cambridge Ontario Economic Development. “We are confident that the network deployed will operate for many years and be able to support new applications as needed.”
Wellington is the southernmost capital city in the world and is the centre of New Zealand government. With the second highest population in the country, Wellington is a large coastal city with a diverse range of facilities and attractions. A large portion of those facilities and attractions are the responsibility of the Wellington City Council (WCC) – a local body government organisation employing around 1,800 staff. As with all councils that manage a large number of facilities on behalf of their city, the WCC has a broad range of security needs and an accountability to the rate-paying citizens of Wellington. Since 2001, WCC has met those security needs with Gallagher’s integrated security solutions. Central management platform WCC developed a five year plan to migrate all 150 sites on to the Gallagher system With 1,800 employees and 150 sites located across Wellington, the council has a large number of people and assets to secure. With sites including libraries, swimming pool complexes, community and recreation centres, housing blocks, a city zoo, event facilities, and a multi-story central office building, the security requirements vary considerably. “We’re responsible for securing and monitoring all 150 sites around the clock” said Chetan Prasad, Security Manager for Wellington City Council. “It’s imperative we have a reliable system that provides us with a complete view of activity at all sites”. In order to deliver this, WCC uses Gallagher’s Command Centre central management platform to manage security across numerous sites. Utilising a single security platform has been a long-term objective of the council. Initially operating six different systems, WCC developed a five year plan to migrate all 150 sites on to the Gallagher system. Chetan links the Council’s growth with their need to become smarter about how security is managed. Primary security solution “Gallagher’s system has enabled us to standardise our infrastructure and bring all elements including alarm management, fire systems, vehicle bollards, video surveillance, facility and carpark access, reporting, visitor management, and more, on to one platform. That was a key factor in why we chose Gallagher initially, and why we will continue with them as our primary security solution.” Visibility is critical when you have 150 independent sites to secure. An integration between Command Centre and over 400 cameras located throughout the WCC’s facilities provides live video footage to the security team. “Our camera integration with Command Centre means that in addition to being able to continuously observe critical areas, any site alarm that is triggered will immediately bring up a live video feed for the security staff in our control room. This visibility is invaluable for us in activating appropriate responses and, in the event of a crime, being able to provide crucial evidence to police” said Prasad. Electronic access control WCC is utilising Gallagher security technology to ensure staff are protected In addition to securing facilities and assets, WCC secures and protects staff working at each of its sites. From initiatives like integrating building elevators with access control to prohibit unauthorised entry, to the integration of panic buttons at each site, WCC is utilising Gallagher security technology to ensure staff are protected and that in the event of an incident, a rapid security response is initiated. According to Prasad, the Gallagher system is delivering cost savings to the Council in several key areas. The first area relates to the shift from traditional key systems to smart card technology. “With such a large staff base and so many sites, we inevitably faced challenges with traditional keys being lost or not returned by staff or contractors” said Prasad. Rekeying a site cost the Council approximately $4,000 each time – an expense that has now been eliminated by the replacement of traditional lock and key systems with electronic access control. Visitor management solution “Now if a card is lost or not returned, we simply deactivate it in our system. Not only is it a solution that saves us money” said Prasad, “it is also a solution that can be applied instantly.” Similarly, the ability for security personnel to assess a site and reprogram an alarm remotely, also saves the council considerable costs associated with dispatching guards to site. The second area where cost savings are apparent relates to intelligent automation. An integration with WCC’s HR system means that as staff leave employment, their cardholder profiles are automatically disabled in the system. The use of Gallagher’s Visitor Management solution, means that appropriate staff are automatically notified if a guest or contractor fails to sign out or return a key. These two automations alone, save the WCC security team approximately 4-5 days of cardholder administration each year. Software maintenance contract WCC elected to take a 10 year Software Maintenance agreement with Gallagher In 2014, following 13 years as a Gallagher customer, WCC elected to take a 10 year Software Maintenance agreement with Gallagher. The Software Maintenance contract ensures the Council have access to the latest developments as soon as they are released, keeping WCC at the forefront of security technology. “Software Maintenance makes good business sense” says Prasad. “It gives us access to a comprehensive range of licensable features and benefits, and ensures our upgrade costs are effectively distributed.” Prasad describes the Council’s confidence in Gallagher as another significant factor in the 10 year agreement. “We have found Gallagher’s security solution to be a reliable and versatile, highly secure, modern system. It has supported our significant growth to date, and we are committed to using Gallagher systems for the Wellington City Council’s future.”
Located in the South East of England, Basingstoke and Deane is a local government district and borough in the county of Hampshire. With Basingstoke as its largest town, the area is known for family-friendly living and is home to over 175,000 people. Basingstoke and Deane Borough Council consists of 60 elected members who discuss local politics, municipal budgets and taxes at regular meetings. For full transparency with the members of their constituency, the council streams live video of all its meetings, including public votes, on their YouTube channel. Automatic camera control To ensure a high level of video production, the Borough Council decided to upgrade their conference system. After discussing their requirements with Andover-based system integrator VP Bastion, a fully IP-based DICENTIS Conference System from Bosch was installed. The system meets the council’s key priorities by offering the highest audio quality, full integration of live voting, built-in automatic camera control and direct streaming with speaker-name indication. Council members wanted the freedom to sit anywhere in the council chamber during council sessions Additionally, council members wanted the freedom to sit anywhere in the council chamber during council sessions – while still being automatically identifiable on camera – and the installation needed to accommodate for the limited desk space and cabling voids. The system includes 63 DICENTIS Discussion devices with touchscreens (to support the required voting and identification capabilities for council members), nine DICENTIS discussion-only devices for guest speakers, and automatic camera control software. High directive microphones All the discussion devices are mounted on raised brackets to maximise desk space and are equipped with high directive microphones to deliver crystal-clear audio. Council members have the freedom to sit at any seat in the meeting room, as the system automatically registers their presence at a specific location thanks to the NFC (Near Field Communication) card registration on the discussion devices. When a speaker activates its microphone, the system’s automatic camera control points the camera towards their location, zooming in and displaying their image on the big screen. Additional features were added to the installation thanks to DICENTIS’ compatibility with third-party software. Two companies – Arbor Media, European market leader in conference recording and streaming services, and MVI Engineering, expert in creating conference software solutions – worked together to create a webcasting and conference control software package that was integrated with the DICENTIS system. Integrated conference system The new DICENTIS system has supported a seamless and transparent democratic process This solution helped to fulfil all the Borough Council’s requirements, including report generation via live image feed and identification by name and party affiliation on the council’s YouTube channel. In addition to displaying the DICENTIS-enabled voting results on the council chamber’s big screen, it is now possible to share the voting results on the YouTube Live feed. Since the installation, the new DICENTIS system has supported a seamless and transparent democratic process at Basingstoke and Deane Borough Council. “Having a fully integrated conference system with audio-video feeds from meetings automatically streamed to the council’s YouTube channel was a must,” says Iain Steele, Director of VP Bastion. Behind the scenes, via the third-party MVI Engineering application, the system automatically upgrades to the latest software versions. These centralised updates save time and operating costs. With the potential to increase the system’s functionality and size in the upcoming years, the council has a future-proof and expandable conference solution from Bosch, which already supplies around 50 percent of councils in the United Kingdom and Ireland.
With a population of more than 40,000, the City of Linden, New Jersey is part of the New York Metropolitan Area. It is located 13 miles southwest of Manhattan and borders Staten Island. In an effort to improve public safety and reduce crime, the city decided to modernise its video surveillance system. The City of Linden (the City) had more than 150 outdated, analogue cameras deployed throughout its buildings and parks. These consisted of an assortment of off-brand devices that lacked sufficient resolution, speed, and frame rates. To provide the highest quality video, the City decided to invest in a new citywide IP camera system. Purpose of video surveillance system Moving to IP cameras would require the City to increase its bandwidth capacity and upgrade its network video recorders (NVRs) to a more efficient, reliable, and secure video storage solution. This video surveillance system would need to: Support megapixel camera quality Be deployed at the network’s edge in various City buildings Stream video back to City Hall yet not be a burden on costs or bandwidth Be secure, simple to deploy, and easily expandable Work with world-class IP cameras and video management systems The City’s Department of Public Safety, led by the Police Department, oversaw the project. They hired Eastern Datacomm, a highly recommended system integrator out of Hackensack, New Jersey, to manage the entire project, from the installation of fibre lines for Internet to deploying the IP cameras and video surveillance appliances. Extra layer of security for clients Razberi makes it simple to manage and secure video surveillance and network-connected device solutionsOne reason the City of Linden chose Eastern Datacomm is because it has standardised on Razberi Technologies video surveillance appliances and software for all installations, providing an extra layer of security for its clients. Razberi makes it simple to manage and secure video surveillance and network-connected device solutions. Razberi appliances are highly reliable and network-optimised for megapixel quality. With the ability to record at the network’s edge and centrally, the Razberi suite of appliances also provide the flexibility that the City requires. A one-click VLAN setup establishes a private, secure network for camera traffic. Razberi’s intelligent video solutions are rightsized for the application including data centre, edge/fog, and rugged applications along with the ability to add cybersecurity protections. The appliances are also open to work with world-class video management solutions (VMS) and IP cameras. Built-in Razberi Monitor health monitoring software ensures the video surveillance system – all the way to each camera – is operating 24x7 without video loss or disruption. Installation of 250 IP cameras A Razberi EndpointDefender appliance is integrated with each Core device to provide Power over Ethernet+ (PoE+)Today, the City of Linden has more than 250 Panasonic IP cameras deployed across 13 locations. The main site is City Hall, which includes the Police Department. Cameras are also installed in four fire houses, two youth centres, the library, and various points around the train station and parking lot. At City Hall, Eastern Datacomm installed four Razberi Core appliances. These robust, server-class appliances centrally record heavier video surveillance workloads. This enables the City to be in compliance with the State of New Jersey’s retention law, which mandates that municipal video recordings be kept for 90 days. In addition, a Razberi EndpointDefender appliance is integrated with each Core device to provide Power over Ethernet+ (PoE+). EndpointDefender includes the Razberi CameraDefense cybersecurity software solution, should the City need it in the future. This extends industry best practice cyber protections all the way to the camera or Internet of Things (IoT) endpoint. ServerSwitchIQ edge appliances The ServerSwitchIQ’s compact size and ease of deployment worked for the City’s remote outdoor security camera locationsIn the City’s other buildings, the integrator deployed 12 Razberi ServerSwitchIQ edge appliances. More than an NVR, these devices combine a PoE+ switch, server, storage, and intelligence. By recording video near the network’s edge closer to the cameras, the appliances enable City workers at each location to monitor and play back video when needed. There is no need to constantly stream video back to City Hall, which reduces the impact of megapixel cameras on the network. The ServerSwitchIQ’s compact size and ease of deployment also worked for the City’s remote outdoor security camera locations. Each is small enough to fit into telco rooms under lock and key while handling the amount of cameras required. The City did not have to deploy servers, cabinets, and other equipment traditionally used for video surveillance systems. Eastern Datacomm monitors the video surveillance system via the Razberi Monitor software, which provides automated, real-time collection of system component properties and status such as storage disks, CPU Temperature, RAID arrays, and network traffic. With 24x7 monitoring and alerts, especially if a camera fails or goes down, Eastern Datacomm can take corrective action immediately. Reducing crime and enhancing quality of life The system is enabling the Police department to fulfil our mission to reduce crime, improve the delivery of Police services"“Our upgraded video surveillance system with the IP cameras and Razberi appliances gives the City of Linden one of the most state-of-the-art video surveillance systems in the country,” said David Hart, Chief of Police, City of Linden Police Department. “The system is enabling the Police department to fulfil our mission to reduce crime, improve the delivery of Police services, and enhance the quality of life for Linden residents. We have already solved some criminal cases using the security system with its reliable, high-quality video footage.” The City of Linden anticipates adding more cameras over time. They are working on a five-year plan to put more cameras in their 39 parks and other buildings. Each Razberi appliance can accommodate up to 24 IP cameras, making the system easily expandable.
Surveillance solutions business Synectics develops and delivers a solution to help enhance safety and security monitoring at Nottingham Trent University. With more than 28,000 students and 3,100 staff to protect, surveillance footage at Nottingham Trent University (NTU) is captured by over 1,300 cameras covering the estate of 75 buildings. Each of the university’s three main campuses has a 24/7 control room and its own security team, ensuring that safety measures enable free movement while protecting the community from both external and internal threats. Integrated surveillance solution Synectics deployed a tailored solution based around its Synergy 3 command A progressive development plan, coupled with the need to optimise legacy technology, meant the university required an integrated surveillance solution that would enable teams based at each control room to monitor and manage footage from both IP and analogue cameras, supporting a gradual transition to digital solutions and full-IP ambitions. In one of the UK’s first cloud-based surveillance contracts, and in collaboration with integrator PFS, Synectics deployed a tailored solution based around its Synergy 3 command and control platform to support NTU’s long-term objectives. Interactive camera map Mark Stacey, Security Systems Operational Manager, NTU, said: “Moving the university onto a sophisticated surveillance monitoring platform has significantly improved the provision of student security, saving our team vital minutes in the event of emergencies.” “As well as supporting both analogue and IP inputs, where many solutions on the market do not, Synectics’ Synergy 3 offers impressive functionality and is easy to use. The ability to import an interactive camera map means we can now bring up footage in just seconds, where operators previously had to spend time manually correlating sensor triggers to the relevant cameras – an enhancement that keeps our students safe in real time.” Cloud-based system “Synectics even created a new feature at our request, which enables us to circle an area of the on-screen map and immediately view up to nine local cameras in that zone. Furthermore, opting for a cloud-based system means we don’t have to look after a physical server, freeing up space and our resources.” The system will help us in our mission to provide an ever-safer environment for our students" “Throughout the process, Synectics has gone the distance to deliver, as highlighted by the tailored training sessions provided for the team and its commitment to support us throughout the life of the system. We’re delighted with the results and sure the system will help us in our mission to provide an ever-safer environment for our students.” Future-proof solutions Martin Bonfield, Sales Manager at Synectics, commented: “We passionately believe that command and control systems should be flexible enough to allow for the evolution of customer needs. Only then can you provide seamless, future-proof solutions that improve safety both now and in the long term.” “Working closely with the team at NTU to understand their needs, the Synergy 3 platform has been designed to ensure they have an intuitive system that saves staff-hours and significantly improves incident response times. Nottingham Trent University is nationally recognised, having received the University of the Year award three years in a row. I’m delighted that we’ve provided them with this leading-edge solution, along with support, and ongoing training, to help safeguard their students, staff, and premises.”
Since renovation began in the 1990s, the Custard Factory in central Birmingham has grown into an important centre for the creative and digital industries, as well as a destination for leisure, retail and cultural activities. The 15-acre site, which in Victorian days was a pioneering centre for food and ingredients production, has been transformed into a thriving working community for hundreds of small businesses, benefiting from several phases of development. The Custard Factory now comprises multiple buildings in a vibrant city centre location, so the risks of petty crime must be planned for and the safety of users ensured. Upgrading to IP and wireless technology An ageing analogue video system at the Custard Factory was proving expensive to maintain and, without enough cameras, it was giving only limited coverage. An upgrade was needed but installation work had to take place without disruption to the many businesses at the site, so specialist integrator Unison Integrated Technology was asked to find the most suitable solution. Latest video tech from IDIS was selected because it provided the best image quality The latest video tech from IDIS was selected because it provided the best image quality, unrivalled usability and trouble-free installation with the ability to mix and match equipment. It also allowed existing infrastructure such as coax cabling to be incorporated, and by combining HD-TVI with the latest IP and wireless technology it enabled real-time monitoring in the control room without the need for complex and expensive civil works. IDIS IP cameras More than 60 new high-performance cameras have now been integrated into a leading-edge solution giving complete coverage of this diverse estate made up of the main Custard Factory Buildings, an open-air carpark, neighbouring external areas and the Fazeley studios. To protect the carpark and external areas, including historic archways, a mix of cameras has been used, including dome cameras with IR LED and wide dynamic range giving coverage in all lighting conditions. All IDIS IP cameras also benefit from IDIS Smart Failover technology which ensures continued video capture in the event of network instability or failure. DR-6316 H.265 NVR Video is streamed to the control room via a SilverNet wireless link, yet crucially there is no latency or lag on the images. These cameras are connected to a DR-6316 H.265 NVR, supporting 16 channels that utilises IDIS Intelligent Codec to minimise bandwidth and storage requirements. Thanks to IDIS true plug-and-play technology, Unison Integrated Technology installed new cameras without disruption At the Fazeley studios, which includes both indoor and outdoor facilities, a combination of IP and analogue bullet cameras, PTZs and domes are used. And at the Custard Factory main buildings, four PTZ cameras, two fixed domes and 25 bullet cameras are connected to IDIS’s powerful DR-8364D recorder, which supports up to 64 channels with a super-fast 900Mps throughput. IDIS true plug-and-play technology Thanks to IDIS true plug-and-play technology, Unison Integrated Technology installed the new cameras without disruption or any need to stop trading during the work, which included working around operational restaurants and shops. At the purpose-built security control, room operators now have a complete view of the site, allowing them to replace inefficient patrols on foot with more frequent video tours. And the free IDIS Center video management system (VMS) makes it easy to operate the new, enhanced system incorporating third-party cameras, the HD-TVI analogue devices and the latest IDIS IP tech. High-resolution video surveillance With the new surveillance system and improved lighting in place visitors feel safer, particularly walking to and from the car park after evening events. The ability of the security team to monitor events real-time and respond to health & safety incidents is appreciated by event organisers using the Fazely venue. And police have been able to tackle petty theft more effectively thanks to the high-resolution video evidence which is now easily and quickly retrieved in order to tackle crime. The IDIS technology fully delivered on our requirements for an affordable, high-quality surveillance solution" The solution is flexible and scalable, with more cameras easily added as the Digbeth estate continues to evolve and expand. Custard Factory estate manager Simon Dunn says the upgrade has far exceeded expectations. IDIS video security system Simon says, “The IDIS technology fully delivered on our requirements for an affordable, high-quality surveillance solution covering our complete estate. The Unison engineering team delivered the project to the highest standard and they were considerate and respectful of our busy, live environment. I am very pleased with the result, both in terms of the quality of the images and the operation of the system, which is simple and effective.”
Round table discussion
The definition of a standard is “an authoritative principle or rule that usually implies a model or pattern for guidance, by comparison with which the quantity, excellence, correctness, etc., of other things may be determined.” In technology markets, such as physical security, standards are agreed-upon language, specifications or processes that are used across the board by multiple stakeholders to enable easier interconnectivity and smoother operation of systems. We asked this week’s Expert Panel Roundtable: How are standards shaping change in the physical security market?
Statistically speaking, incidents of terrorism are unlikely to impact most businesses and institutions. However, the mere possibility of worst-case-scenario attacks is enough to keep security professionals awake at night. Compounding the collective anxiety is the minute-by-minute media coverage when an attack does occur. The immediacy of the shared experience of global tragedy impacts us all – including security system decision-makers. We asked this week’s Expert Panel Roundtable: How is the rise in terrorism impacting the physical security market?
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?