Security cameras

Artificial Intelligence Technology Solutions, Inc, along with its residential security subsidiary, Robotic Assistance Devices Residential, Inc. (RAD-R), announced a major upgrade to RADCam, the Company’s agentic AI-powered interactive security camera, that brings Alexa voice interaction to the device.  Uniquely, Users can now ask Alexa what RADCam sees, or has seen, and receive clear spoken descriptions of activity in the camera’s field of view, extending RADCam’s position in agentic AI-powered residential security.  Integrating with voice assistant platforms This feature follows the Company’s announcement earlier this year that RADCam would integrate with pioneering voice assistant platforms. The addition of Alexa interaction fulfils that commitment and introduces a new layer of convenience for users who want real time awareness without checking a screen. With spoken summaries of activity delivered on demand, RADCam now fits even more naturally into the growing ecosystem of voice driven smart home technology. “This upgrade delivers another meaningful step forward for RADCam and for residential AI security,” said Steve Reinharz, CEO/CTO and founder of AITX and RAD-R. “Giving users the ability to ask Alexa what RADCam sees creates a level of simplicity and awareness that traditional cameras cannot match. We set out to make intelligent security feel natural and effortless, and this feature brings us closer to that goal.” Broader expansion of RADCam capabilities The Company noted that Alexa voice interaction is part of a broader expansion of RADCam capabilities that continues to widen its advantage in residential and small business AI security. RADCam already delivers automated event descriptions, smart notifications, and SARA (Speaking Autonomous Responsive Agent), the Company’s multiple award-winning agentic AI platform, powered insights that support rapid awareness without user effort. By adding hands-free access through Alexa, RAD-R is enhancing ease of use while accelerating the shift toward intelligent monitoring that responds to users and adapts to their daily routines. RADCam’s Alexa integration The Company added that elements of this integration were supported through its ongoing work with Amazon Web Services (AWS), which has provided access to technical resources that helped accelerate RADCam’s Alexa integration. This collaboration contributes to the broader platform evolution outlined by Reinharz during his investor presentation on January 15 of this year and supports the Company vision for the ‘Security of Everything’. True agentic AI capability “We continue to push RADCam forward at a rapid pace,” added Reinharz. “Each upgrade makes the experience stronger for homeowners and small businesses and reinforces the value of bringing true agentic AI capability into residential security.” “For anyone interested in seeing what this technology can do, RADCam is available through our online channels, www.radcam.ai and major online retailers including Amazon and Walmart.com.” Continued expansion of RADCam features The Company encourages interested viewers to watch the brief demonstration of the RADCam Alexa interaction, which shows how homeowners can ask for event recall and real time updates and receive clear spoken responses. The video provides a direct look at how voice interaction enhances everyday awareness and highlights the impact of agentic AI within the RADCam platform. AITX and RAD-R expect continued expansion of RADCam features as the platform advances toward deeper levels of agentic AI performance. Future enhancements are planned to strengthen user awareness, increase automation, and broaden smart home compatibility. The Company believes that ongoing upgrades to RADCam will continue to support adoption across the residential market and reinforce its leadership in AI driven security.

Synectics, a pioneer in advanced security and surveillance solutions, will demonstrate how its technology is helping organisations across transport, energy, critical infrastructure, leisure and hospitality, and smart city initiatives to enhance safety, efficiency, and cyber resilience. Synectics will exhibit at stand S1-I25 at the Dubai World Trade Centre from 12–14 January 2026.  Award-winning AI innovation Artificial Intelligence will be central to Synectics’ presence, with its award-winning Synergy DETECT on show. Synergy DETECT enables operators to activate up to twelve AI tools. Capabilities span safety, security, and operational analytics – from PPE and fall detection to crowd, intrusion, and loitering analysis. For public spaces and transportation environments, traffic analytics, including vehicle classification, wrong-direction detection, and counting, provide real-time intelligence to enhance both safety and operational oversight. New ‘in-camera’ intelligence Visitors to Intersec will be able to explore significant enhancements across Synectics’ COEX and IP camera portfolios, designed to elevate risk detection and situational awareness. These include advanced edge-based analytics and integrated IR illumination within the latest COEX camera models, alongside new 4K and multi-sensor additions to the Synectics IP camera range. Together, these innovations enable operators to capture more actionable details with fewer devices, supporting smarter and more effective surveillance. New features for fast incident response Synectics will be demonstrating the latest Synergy capabilities, designed to accelerate incident location, strengthen two-way collaboration, and support faster, more coordinated response aligned with established standard operating procedures. The team will also unveil enhanced mapping capabilities within Synergy, enabling operators to visualise incident patterns with heat maps and hot-spot analysis. By correlating events with precise geographic coordinates, control rooms gain a clearer view of how risks develop over time, helping anticipate emerging issues sooner and respond with greater accuracy. Intelligent surveillance David Aindow, Chief Strategy Officer at Synectics, commented: “Intersec is the ideal stage to demonstrate how far intelligent surveillance has come – and how accessible it is. Organisations today don’t just need more data; they need the right insights at the right moment.” “Every enhancement we’re showcasing this year is about enabling faster decisions, stronger coordination, and safer outcomes across every sector we support.” “From powerful, in-camera analytics to advanced mapping and AI-driven detection, this is our most extensive line-up yet. It reflects the real-world challenges our customers face and our commitment to helping them anticipate, understand, and respond with confidence in an increasingly complex world.”  

Hanwha Vision, the global vision solution provider, has opened its cutting-edge Experience Centre in Paris, reinforcing its commitment to the French market and accelerating its expansion in this key market.  The Paris Experience Centre provides a dedicated space for customers and partners to engage directly with Hanwha Vision’s next-generation AI surveillance technologies. Visitors can experience firsthand how the company’s latest solutions – including AI-powered cameras and intelligent video analytics – deliver actionable insights and improve operational efficiency. Growing demand for advanced video surveillance The opening of the centre reflects the growing demand for advanced video surveillance and analytics in France, across sectors including city surveillance, retail and transportation. By offering an immersive environment to explore these technologies, Hanwha Vision aims to deepen collaboration with French customers and demonstrate the real-world value of its AI-driven solutions. Jamel Djebari, Vice President for France at Hanwha Vision Europe, said: “The new Experience Centre demonstrates our strong commitment to the French market.” “It gives us the opportunity to engage even more closely with our customers and partners, helping them understand how Hanwha Vision’s AI solutions can address today’s security challenges while also unlocking wider business intelligence. We are proud to bring this to Paris and look forward to welcoming our community.” Key growth market Jeff (Chae Won) Lee, Managing Director, Hanwha Vision Europe, said: “France is a key growth market for Hanwha Vision in Europe, and the opening of our Paris Experience Centre marks an important milestone in our regional strategy. It provides a hub where customers can not only see our latest AI solutions in action but also explore how these innovations can support their specific security and business needs.” With this investment, Hanwha Vision continues its mission to deliver innovative, reliable, and trusted vision solutions across Europe, positioning itself as a long-term partner for organisations embracing AI-powered security. 

Motorola Solutions announced it has acquired Blue Eye, a pioneering provider of AI-powered enterprise remote video monitoring (RVM) services, based in Salt Lake City, Utah.  Blue Eye provides a comprehensive RVM service powered by AI to help detect threats in real time, enabling live voice talk-downs to deter crime and providing verified alerts to help accelerate law enforcement response. Enhanced situational awareness The company’s software platform is interoperable with pioneering cameras and video management systems (VMS), allowing enterprises to integrate with existing security solutions. These RVM services are managed by 24-hour security operations centres (SOCs) that provide businesses with enhanced situational awareness and includes reporting analytics that highlight activity trends. Access real-time intelligence “Security professionals know that the challenge isn’t solely identifying the threat; it’s about moving from detection to action in a matter of seconds,” said Mahesh Saptharishi, Executive Vice President and Chief Technology Officer, Motorola Solutions, adding "The acquisition of Blue Eye is a key component of our strategic focus to provide a single, tightly integrated workflow that seamlessly connects threat detection, verification and response."  Relied upon by retail, warehouse, manufacturing and distribution centres, critical infrastructure, and commercial real estate owners, Blue Eye’s platform helps business owners access real-time intelligence to help reduce loss or damage, mitigate risk and enhance profitability.  Integrate its advanced AI capabilities Motorola Solutions plans to integrate its advanced AI capabilities into Blue Eye's RVM platform, further differentiating this technology. For example, an AI-powered detection from Motorola Solutions’ Visual Alerts can be verified by Blue Eye and fed directly into the incident management platform, Inform, to automatically orchestrate a response. Additionally, the company plans to expand Blue Eye’s reach across key enterprise sectors through Motorola Solutions’ channel partner network. Impact on enterprise security “Blue Eye's purpose is to deliver proactive, real-time security and business optimisation. Joining Motorola Solutions allows us to accelerate this mission," said Steve Jackson, CEO, Blue Eye, adding "Motorola Solutions’ global scale and deep AI expertise will help expand our reach, advance our solutions and deepen our impact on enterprise security." Terms of the transaction were not disclosed. 

IDIS has further strengthened its UK sales operations with two key appointments: Carl Scarrott has joined the company as Regional Sales Manager for the south region, and Amy Brown has taken up the role of Regional Sales Manager for the north. These latest appointments follow the recent announcement of Brian Lee as the new Managing Director of IDIS Europe. IDIS, which is the largest in-country manufacturer of trusted South Korean video tech, is investing in its UK sales and customer service operations as it drives take-up of its advanced, user-focused AI video surveillance technology, prioritising system performance and value. New role from various roles Amy Brown will be a familiar face to customers in the north, having held previous roles in both sales and account management, including with leading security providers Stanley Security and Securitas. Carl Scarrot also brings a wealth of industry expertise and experience to his new role from various roles in project management, technical support, and business development with UK security distribution companies, including Norbain and, most recently, Oprema. Key to IDIS’s ongoing success “We are delighted to be welcoming both Carl and Amy to the IDIS team, as we continue to support systems integrators and end-user customers at a time of significant technical innovation and market development,” said Brian Lee. He adds, “They will play an important role in bringing major new projects to fruition, and developing the long-term mutually-beneficial customer relationships that are key to IDIS’s ongoing success.” Introduced a series of landmark video innovations IDIS has recently introduced a series of landmark video innovations powered by its in-house developed next-generation deep learning engine, IDLA Pro. These include the Edge AI Plus cameras range, IDIS A-Cut/AI search, and Smart Privacy Masks, all designed to drive value and efficiency, making it easier for more users to benefit from AI video surveillance.

SharpEagle has been recognised as a key player in the global forklift 360-degree camera market, highlighted in the recent Forklift 360-Degree Camera Global Market Report by The Business Research Company. SharpEagle's advanced Bird's-Eye View Camera System leverages AI-powered stitching technology to deliver seamless 360-degree panoramic views around forklifts. This innovative solution enhances industrial safety by minimising blind spots, improving situational awareness, and reducing accident risks in warehouses, manufacturing sites, ports, and logistics hubs. SharpEagle’s innovative AI-driven camera The forklift camera systems market is witnessing notable growth driven by rising safety regulations, increased focus on reducing workplace accidents, and the booming e-commerce and warehousing industries. SharpEagle’s innovative AI-driven camera system leverages advanced real-time stitching technology to integrate multiple camera feeds into a seamless panoramic view, effectively eliminating dangerous blind spots and alerting operators to nearby humans and obstacles. As industrial automation advances, SharpEagle continues to drive innovation in forklift safety technology, maintaining its role as a market pioneer. Its solutions not only safeguard workers but also enable seamless operational workflows across global industrial sectors. Integrated recording capabilities Designed for versatile industrial environments, SharpEagle’s solutions are adaptable to warehouses, ports, logistics centres, and manufacturing sites—ensuring safety compliance while minimising equipment damage and downtime. The system offers intuitive controls, customisable viewing options, and integrated recording capabilities for incident review and operator training. “As industrial automation evolves, safety cannot be an afterthought,” said a SharpEagle spokesperson. “Our forklift camera systems embody this ethos by delivering smart, reliable safety technology that meets global safety standards and supports operational excellence.” End-to-end industrial safety solutions SharpEagle’s leadership in forklift camera innovation reflects its commitment to safeguarding industrial workplaces while driving productivity and compliance. The company continues to provide end-to-end industrial safety solutions, including expert consultation, installation, and maintenance services worldwide. SharpEagle products are now available for order across major industrial regions, including the UK, UAE, Saudi Arabia, Kuwait, Oman, Qatar, and Bahrain.

Seven minutes. That’s how long the recent Louvre heist took. In broad daylight, a group of thieves rode up on a construction platform, smashed display cases, stole several historical jewels tied to the Napoleonic dynasty and escaped on scooters before anyone in the control room even realised what was happening. It sounds like a scene straight out of “Mission: Impossible.” Only this time, Tom Cruise wasn’t there. In movies, we often see tight webs of red laser beams guarding treasures, with the hero gracefully sliding between them. Reality, however, is far less cinematic. Most museums still rely on mechanical sensors, simple infrared barriers, cameras and the most fallible component of all: the human eye. But the human eye doesn’t measure space. A camera records an image, but it doesn’t know that a display case has shifted by three centimetres, or that a visitor’s hand just crossed an invisible boundary. That’s where a new kind of perception comes in — LiDAR. From Hollywood fantasy to real-world security Forget the tangled maze of laser beams you’ve seen in films. A modern 128-channel rotating LiDAR fires hundreds of thousands of laser pulses per rotation — and it does this up to 10 times per second. That’s millions of spatial measurements every second, creating an invisible web of light that maps the scene in 3D, without anyone ever noticing. What LiDAR builds is called a point cloud — a live three-dimensional model of the environment. The system constantly compares this “snapshot” with the current scene. If anything changes — a hand moves closer to an artefact, a case is displaced or an object disappears — LiDAR detects it instantly. When technology sees in 3D Pan-tilt-zoom (PTZ) cameras automatically turn to the exact spot and start recording LiDAR technology (such as LidarVision, developed by Hexagon), brings true 3D situational awareness into museums and galleries. It doesn’t just see that someone is moving; it knows where, how fast and in what trajectory. Each detected object is tracked with its precise dimensions, velocity and spatial position. If a visitor steps too close to a protected exhibit, the system triggers an alarm. Pan-tilt-zoom (PTZ) cameras automatically turn to the exact spot and start recording. The operator no longer has to stare at dozens of screens, hoping to catch the right moment. LiDAR data also serves as forensic evidence — allowing investigators to replay the incident as a full 3D reconstruction. They can see exactly how intruders moved, from entry to exit, with centimeter precision. Beyond thieves: Everyday situational awareness LiDAR isn’t just a tool against master criminals. It helps with daily operations, too — recognising when someone lingers suspiciously near a sensitive exhibit, when an unauthorised object enters the room or even when a visitor collapses. The system can trigger a silent alert, notify security staff or automatically redirect nearby cameras. History that never comes back 13 paintings worth more than half a billion dollars vanished from Boston’s Isabella Stewart Gardner Museum Art theft is not a cinematic rarity — it’s a recurring tragedy. In 1990, 13 paintings worth more than half a billion dollars vanished from Boston’s Isabella Stewart Gardner Museum. None have ever been recovered. Even Leonardo da Vinci’s Mona Lisa was stolen from the Louvre in 1911 — though it was miraculously found two years later. That case, however, remains the exception. Thieves often fail to realise that cultural artefacts are not commodities. When they melt them down for gold or strip them for gems, they don’t just destroy value — they erase history. Spatial understanding is the future of security No security system is flawless. But while cameras merely watch, LiDAR understands space. From a single compact device, it monitors the 3D environment in real time, detects anomalies and reacts immediately. Modern security is no longer about higher fences or better cameras. It’s about spatial understanding — knowing what is happening in the room right now. And that’s something even Tom Cruise wouldn’t be able to slip through.

Where and how to store security camera footage usually depends on the scale of the video surveillance project, the way you are using to record the video and how long you want to keep the recordings. If there are only few IP cameras, say 2~3 IP cameras for example, and you don’t need to keep the recordings for the month, usually using SD card which is installed in the camera is enough. Video management software A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers If there are more than four cameras, even up to 128 cameras, NVR or CVR become the practical choice for managing and storing recordings reliably. However, if there are hundreds or thousands cameras, which need to managed and recorded, in this way video management software with centralised recording storage becomes essential. A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers. S3-compatible cloud platforms Critically, if the VMS supports the S3 object storage protocol, users gain the flexibility to store recordings on S3-compatible cloud platforms (public or private), offering significant hardware cost savings and enhanced scalability. For such demanding environments, selecting a VMS built on an open platform architecture is strongly advised, ensuring the system can expand infinitely to meet future project growth. Video surveillance management system Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth Take the video surveillance management system SVMS Pro as an example. Its foundation is an open 1+N stackable architecture, enabling unlimited expansion of recording storage servers. Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth.  This achieves extended recording durations and boosted storage performance while maintaining system stability during sustained operation (assuming environmental requirements are met). Key architectural advantages Each centralised storage module based on a Linux OS, supports up to 200 front-end video channels per server. Its N+1 stackable expansion capability utilises a distributed architecture, forming clusters of storage servers. Scaling the project involves simply adding subordinate storage modules – no modifications to existing deployments are required. Seamless S3 object storage integration Furthermore, SVMS Pro features deep integration of the S3 object storage protocol Furthermore, SVMS Pro features deep integration of the S3 object storage protocol. This allows seamless connection to major public cloud services like Alibaba Cloud OSS, Tencent Cloud COS, and Amazon S3 cloud, as well as private S3-compatible object storage solutions. This integration delivers truly limitless capacity expansion, leveraging the inherent elasticity of the cloud to effortlessly accommodate petabyte-scale video growth. Dual insurance: Multi-layered data protection The critical value of security data comes with inherent risks; losing video footage can lead to immeasurable losses. To mitigate these risks comprehensively, SVMS Pro innovates with its "Local + Cloud" Dual-Backup mechanism, leveraging S3 features to build multiple security layers: Real-Time Dual-Writing: Recordings are first written to the local disk (acting as a cache buffer). Upon local persistence, data is simultaneously replicated to cloud-based S3 storage, guaranteeing instant failover if either node fails. Smart Hot/Cold Tiering: Frequently accessed ("hot") data remains on high-performance local storage, while historical footage is automatically archived to low-cost cloud tiers, optimising storage expenses. Cross-Regional Disaster Recovery: Utilising the multi-replica and cross-region replication features of carrier-grade S3 storage inherently protects against physical disasters like earthquakes or fires. Additionally, the platform ensures comprehensive data protection through integrity verification and encrypted transmission, safeguarding data integrity and confidentiality across its entire lifecycle – from storage and transmission to access. Conclusion In essence, selecting the optimal storage solution for security footage hinges on a fundamental understanding of scalability requirements, retention needs, and data protection imperatives. As surveillance deployments grow from a few cameras to enterprise-scale systems, the underlying architecture must evolve: Localised storage (SD cards/NVRs) suffices for limited scope and short retention. Centralised VMS platforms become essential for unified management at scale, with open, modular architectures providing critical future-proofing for expansion. S3 object storage integration represents a paradigm shift, decoupling storage capacity from physical hardware and enabling truly elastic, cost-efficient scaling – both on-premises and in the cloud. Ultimately, successful large-scale video surveillance storage relies on architecting for flexibility, embedding data protection intrinsically, and strategically leveraging object storage protocols to balance performance, cost, and resilience – principles essential for safeguarding critical security data now and in the future.

Currently, in security surveillance, the application of intelligent analysis technology has two approaches: front-end intelligence and back-end intelligence. Front-end intelligence Front-end intelligence is typically implemented within the video surveillance camera itself, integrating AI edge algorithms into the camera. Its advantages include: acquiring video in real-time and performing video analysis and feedback results immediately. Benefits No consumption of network resources like bandwidth; Offers real-time and highly efficient analysis; Obtains results immediately; relatively low cost; Highly flexible deployment. Disadvantages Due to the small physical size of cameras, hardware expansion space is limited. AI edge algorithms are often confined to a fixed few types, such as perimeter intrusion detection, tripwire, abandoned object detection, etc. It cannot flexibly load customised intelligent functions. The other approach is back-end intelligence, which usually requires installing an intelligent analysis server in the monitoring centre, integrating AI edge algorithms into this back-end server.  Advantages: Hardware components can be flexibly expanded based on project requirements, thereby enhancing the server's overall analytical capability. It can also flexibly customise and load various intelligent algorithms according to project needs, capable of loading dozens or even hundreds of algorithms.  Disadvantages: Because back-end intelligence requires first collecting the video stream from the front-end cameras in real-time before analysis, it consumes significant resources like bandwidth. It cannot provide immediate feedback of intelligent analysis results like front-end intelligence, lacks flexible deployment options, and the cost is very high. Development of intelligent analysis technology AI edge analytics boxes have emerged in the security surveillance market, defining another front-end With the development of intelligent analysis technology, AI edge analytics boxes have emerged in the security surveillance market, representing another front-end intelligence product. These boxes themselves can integrate dozens of AI edge algorithms, enriching the variety of AI algorithms available for front-end intelligent cameras while maintaining flexible deployment.  Users can freely choose to deploy the box at the front-end (near the camera) or at the monitoring centre end to function as a small intelligent analysis server. Front-end (camera side) When deployed at the front-end (camera side): There is no need to dismantle existing video surveillance equipment. The real-time video stream from the original camera can be analysed directly within the AI box, and results are fed back. Since the camera and AI box are usually on the same network, this consumes minimal bandwidth resources, offering excellent real-time performance, timeliness, and efficiency. After the AI edge analytics box analyses the video, the results can be transmitted to the monitoring centre video management platform server via the internet, VPN dedicated line, 4G, 5G, etc., for storage, real-time display, and retrieval. Monitoring centre end When deployed at the monitoring centre end: The AI edge analytics box can function as a small video analysis server. Individual AI analytics boxes can be stacked to aggregate their analytical power, enabling the analysis of large volumes of video streams transmitted from the front-end. Since the cost of the AI edge analytics box itself is significantly lower than that of a full intelligent analysis server, using AI analytics boxes to implement intelligent solutions is often more economical and practical for small to medium-sized intelligent security surveillance projects. AI box application. AI box deployment application Edge AI Box does not require changes to existing video surveillance kit deployments Since the Edge AI Box does not require changes to existing video surveillance equipment deployments and only upgrades the original system to enable intelligent applications for existing monitoring devices, it can save significant labour costs associated with on-site deployment personnel. After the Edge AI Box and AI-powered cameras transmit intelligent analysis results to the platform, what can the platform do? Taking the video surveillance management platform SVMS Pro as an example. SVMS Pro video surveillance management software First SVMS Pro provides centralised management for multiple AI Boxes across diverse networks (LAN, WAN, VPN, 4G/5G). This flexibility enables users to deploy AI Boxes anywhere project requirements demand. With the AI Box and cameras connected to the SVMS Pro video surveillance management software, users can select video channels for analysis. The AI Box automatically analyses the chosen channels, transmits the results, and triggers alarms back to SVMS Pro. This seamless integration provides a unified platform for users to: Configure event settings Define alarm-triggering actions (such as alarm recording and alarm video pop-up). Alerts originating from the AI Box can trigger video recording via the SVMS Pro platform. These recordings are then stored long-term within the SVMS Pro platform. This capability resolves the limitation of the AI Box itself, which cannot store recordings for extended periods due to constraints imposed by its physical size. Search historical alarm events Manage active alarms View alarm statistics Additionally, SVMS Pro facilitates pushing the analysed results to third-party platforms via the network. SVMS Pro provide various AI intelligent solutions for different scenarios. AI intelligent solutions for different scenarios AI box + video surveillance management software SVMS Pro provides various AI intelligent solutions for different scenarios. For example: In smart construction site applications, AI box can provide not wearing safety helmet and reflective vest detection, fight detection, area intrusion detection, wandering detection, fire detection, etc., and display real-time results in real-time on SVMS Pro. Users can watch real-time video from different places, store the recordings, playback, get the real-time AI alarms, put the video on the video wall, etc., all in one platform. SVMS Pro and AI Edge Boxes Combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution In essence, the combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution, effectively overcoming the inherent limitations of both traditional front-end and back-end surveillance intelligence. The AI Edge Boxes deliver powerful, real-time analytics at the edge or as scalable micro-servers, offering unprecedented flexibility and cost-effectiveness – particularly vital for small to medium-sized projects.  SVMS Pro elevates this capability by providing centralised command and control, seamlessly integrating diverse AI Boxes across any network to offer comprehensive video management. Advanced AI surveillance This synergy enables robust features like intelligent event configuration, alarm-triggered recording with long-term SVMS Pro storage, historical event search, and cross-platform integration, all within a single, cost-optimised platform.  From construction sites to broader security networks, this unified solution transforms raw video into actionable intelligence, democratising advanced AI surveillance by making it accessible, practical, and economically viable. SVMS Pro and AI Edge Boxes together redefine intelligent video management for the modern era.

Drones are poised to fill long-standing gaps in physical security. Fixed cameras leave blind spots, and human guards cannot quickly cover large or complex properties during high-risk moments. Drones fill the gaps, providing a missing mobile layer, offering unmatched speed, broad aerial visibility, and proactive coverage that elevates security from reactive to truly responsive and deterrent. As an added element in security systems, drones complement fixed cameras, access control, and licence plate recognition (LPR) systems by serving as dynamic, rapid-response assets that reach areas other technologies cannot.  Integrated with existing alarms and sensors, drones can auto-launch on triggers to deliver near-instant, real-time aerial video for accurate threat verification, giving security teams critical information before taking action. Drones as first responders Drones as first responders (DFR) are a new tool in Flock’s suite of security technologies “Drones are a natural fit for physical security because they provide teams with fast, flexible visibility that fixed cameras and human patrols cannot always deliver, especially on large properties,” says Keith Kauffman, Senior Director of DFR Strategy at Flock Safety. Drones as first responders (DFR) are a new tool in Flock’s suite of security technologies, which includes LPR, video surveillance, and gunshot detection systems. “Drones act as a force multiplier, improving coverage without increasing head count,” says Keith Kauffman, adding “Scaling is easy with the ability for one pilot to control multiple drones stationed at multiple locations.” Drones as a force multiplier Drones reduce manpower needs by offering wide-area coverage that would normally require several guards or patrol vehicles. Drones boost security team productivity and safety by automating the most dangerous and tedious tasks, such as alarm verification. Acting as a first responder, a drone can clear a significant portion of false alarms, allowing human guards to concentrate on high-priority roles, complex issues, or confirmed intrusions with real-time aerial intelligence. This improves personnel deployment and cuts down workload, risk, and costly overtime. Drones also significantly improve efficiency and safety for security personnel, says Kauffman. A drone system delivers real-time aerial intelligence in seconds, enabling guards to respond wisely and safely. Initial threat verification Some drone systems' yearly costs are similar to a single mid-level guard's salary Some drone systems' yearly costs are similar to a single mid-level guard's salary, but they can cover up to 38 square miles. This investment provides ROI by reducing large-scale losses and allowing human guards to focus on high-touch roles, while the drone handles initial threat verification. Flock Safety entered the drone space after acquiring Aerodome DFR in October 2024, with their private-sector drone as automated security (DAS) system rolling out in Q3 2025. And because the drones plug directly into FlockOS and work alongside other tools like licence plate recognition (LPR) and gunshot detection, they can launch automatically on alerts, creating a smarter, faster response workflow. Immediate intelligence to combat false alarms Drones fundamentally change false alarm management by providing security teams with immediate, real-time aerial intelligence. When an alarm triggers, the drone can be dispatched to the exact location in seconds, allowing operators to verify instantly the threat's legitimacy via a live HD or thermal video feed. This capability enables staff to safely clear or ignore false alarms remotely, preventing guards from wasting time and resources on unnecessary, lengthy, or potentially dangerous physical checks. This process can significantly reduce alarm fatigue and allow personnel to reallocate their time to genuine security threats. Emerging drone use cases enhance security operations Emerging drone use cases enhance security operations by integrating with existing systems and enabling novel applications. One key area is Post-Storm Damage Assessment, where drones provide rapid, safe aerial visuals of expansive sites, documenting damage for insurance claims far faster than ground inspections. Another area is Ecosystem Integration via platforms such as FlockOS, where the drone automatically launches in response to alerts from other security sensors (LPR, gunshot detection). This creates a powerful, automated workflow that unifies responses, enabling quicker incident interruption, better evidence capture, and a proactive security posture without increasing the number of human patrol staff. Evolving regulations expanding drone usage Evolving FAA regulations and corporate airspace policies impact the usage of drones Evolving Federal Aviation Administration (FAA) regulations and corporate airspace policies impact the usage of drones. Today, operating drones beyond the visual line of sight (BVLOS), at night, and over-people/roadway operations requires special FAA waivers. However, the trend — Remote ID, expanded FAA Part 107 allowances, and growing BVLOS exemptions proven in drones as first responders (DFR) — reduces overhead and allows more automation. Combined with enterprise standard operating procedures (SOPs), geofencing, and data governance, drone adopters can standardise flights, minimise risk, and integrate with other technologies. “In practice, that means automated dock-based dispatch on verified alerts, scheduled perimeter sweeps, and incident-to-incident coverage without on-site pilots,” says Kauffman. “The results are faster detection-to-dispatch, stronger evidentiary chains, and lower costs per incident — unlocking 24/7 remote operations across campuses, logistics, and sites.” Winning over public acceptance Public perception plays an important role in how communities embrace drone technology, which is why transparency and clear policy are essential. When employees and community members understand the drone’s purpose — responding to alarms, patrolling after hours, and deterring crime — they tend to view it much as they do security cameras or access control: a safety tool, not surveillance. Flock’s system is event-driven, privacy-minded, and used only by authorised personnel, and every flight is logged, documented, and fully audit-traceable for accountability. “With clear communication and responsible use, drones become a reassuring layer of protection rather than a cause for concern,” says Kauffman. Drones are extremely safe, actually reducing human risk by acting as a first responder to scout ahead of personnel. They come with layers of protection, such as geofencing, obstacle avoidance, precision landing, autonomous deconfliction with aircraft, and automated safety modes. Smartest approach For security teams considering adding drones, the smartest approach is to choose a system built specifically for 24/7 security operations. That usually means the drone provider handles FAA paperwork, writes clear procedures, develops sound policy, and trains customers’ staff so everything runs smoothly. “With the right partner, drones become a safe, compliant, and incredibly helpful part of your security toolkit,” says Kauffman. Flock ramps up drone production Flock Safety’s immediate focus is ramping production of its U.S.-designed and assembled Flock Alpha hardware, which is already NDAA-compliant and built to meet the growing demand for American-made drone solutions. At the same time, the next six to 12 months will centre on releasing key software updates, such as automated scheduled patrols. Together, increased hardware production and these software advancements will move the DAS product line toward full capability and broader commercial availability. Flock DAS Flock DAS essentially provides a guard’s vantage point from above, with the ability to instantly fly to any corner of a property. “And it doesn’t sleep on duty or call in sick,” says Kauffman. “Picture your traditional security measures: cameras are your static sentries; guards are your roaming patrollers. Now add Flock DAS: it’s your mobile, flying camera that can respond anywhere, anytime.” Just as a dispatcher coordinates police calls, Flock DAS serves as an aerial dispatcher for the security team, triaging alerts and providing eyes on the scene before anyone sets foot into potential danger. It gives the security team immediate, property-wide awareness so they can make safer, more informed decisions during any incident.

There was high-level energy at GSX 2025, befitting an industry undergoing massive change. Artificial intelligence (AI) was everywhere, but not so much in the booth signage. Rather, AI has made its way beyond marketing claims and solidly into the core of the products themselves. There were hundreds of examples of how AI is changing how security systems operate, all for the better. Clearly on display at GSX 2025 was an industry in the midst of metamorphosis.  Deep integration of AI My conversations with companies across the security ecosystem revealed an industry heavily focused on leveraging advanced technologies like AI and the cloud to address increasingly complex global and localised threats. Several key themes emerged at the Global Security Exchange (GSX), sponsored by ASIS International, held Sept. 29–Oct. 1 at the Ernest N. Morial Convention Centre in New Orleans, La. Themes I heard repeated throughout the show floor included deep integration of AI, the ongoing shift toward cloud-based and hybrid architectures, and a sharp focus on modernising security systems to meet current challenges. AI and intelligent automation transform security The use of GenAI is moving beyond simple search functions into real-time decision support Companies are integrating AI and intelligent technologies to enhance analytics, streamline incident response, and improve internal efficiency. The use of Generative AI (GenAI) is moving beyond simple search functions into real-time decision support. For example, Bosch Video Systems introduced a "second tier" to its video analytics capabilities by combining highly sensitive edge detection with GenAI models in the cloud. For example, in visual gun detection, edge analytics might flag a potential gun (yellow), but the cloud-based GenAI then quickly reviews and confirms the threat (red), helping to filter out false alarms. Bosch is also using GenAI for more open-ended searches, such as a "Where's Waldo" application demonstrated at their booth. GenAI-powered system  Eagle Eye Networks says they are focused on helping integrators "organise the AI chaos” through their cloud-based video platform. Their precision person and vehicle detection capabilities work across multiple cameras. Motorola Solutions introduced Inform, an AI-assisted incident response solution designed to bring clarity to the "noise" and help security teams respond to complex threats. They also offer Avigilon Visual Alerts, an on-prem GenAI-powered system that expands the natural language interface. AI internally to improve processes The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." The Axon Body Workforce Mini, a small “computer with a lens” for non-police applications, is AI-capable and can perform real-time translations, automated report writing, and summarisation, and can even act as a personal assistant by incorporating company policies. All those functions are built into a lightweight body-worn camera designed to safeguard frontline workers in retail and healthcare verticals. The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." Beyond products, integration company Everon is using AI internally to improve processes, such as handling commoditised tasks, which they expect will result in better customer satisfaction. Everon wants to be known as a premier service provider and will be introducing new services in the video realm. AI-powered search and continuous system upgrades Genetec prefers the term Intelligent Automation (IA), instead of AI, to describe its empathetic interface, which can "know" what additional information a security professional needs when they click on an image, for example. Genetec says the advantages of the cloud include AI-powered search and continuous system upgrades. Their Security Centre SaaS has had a fast and successful launch. It enables cloud-based systems with local storage.  Genetec also highlighted the Cloudlink 210, a cloud-managed appliance designed to unify physical security operations that can be simply plugged in without involving IT staff. They call it a “headless appliance.” Cloud migration and the push for hybrid systems Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product The industry continues its strategic march toward the cloud, often through hybrid applications that blend on-prem strength with cloud flexibility. Acre's access control is described as "cloud-first technology," and they continue to focus on cloud solutions, incorporating AI. To help customers transition, they offer the "Bridge," a migration tool that allows systems to communicate throughout the move. At the same time, they are continuing to develop and enhance their core on-prem products – DNA Fusion and AccessIt!. Adding access control to supplement their video product line, Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product. The goal is to provide “access control that is easy;” It works alongside their OnCloud direct-to-cloud VMS as a Service platform. Future of video management The future of video management is increasingly hybrid. Milestone recently completed a three-year process of updating XProtect and building for the future of hybrid applications. At GSX, they showcased how their XProtect Evidence Manager seeks to "democratise evidence management" by collecting video, cell phone data, notes, and other metadata related to a case for easy sharing and prosecution. Also, Milestone’s “app centre” enables additional features to enhance XProtect without involving integration.  Milestone is also focusing on "Metadata Ingest," which collects and aggregates data from various manufacturers (including Genetec, Motorola, and Exacq) for use by AI. Strategic modernisation and open integration Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper A key theme for the future is the shift toward open systems and strategic modernisation, enabling security professionals to better utilise new technology. Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper, arguing that dealers and end-users need to think more strategically when buying technology. They predict that "2026 will be the year of modernisation," with tangible results including unified intelligence, flexible deployment, and lower total cost of ownership. The call for open standards and architecture was also strong. What AI needs from open systems Johnson Controls noted that cloud, AI, and open standards are its three big focus areas. Their C-CURE IQ 3.10 is gaining adoption as it unifies access and video. OpenEye is seeking to address the "AI disruption anxiety" in the industry, focusing on what AI needs from open systems. The emphasis is on the value of a Model Context Protocol (MCP), an open standard and framework to enable AI systems to integrate and share data with external tools and sources. Addressing shifting global and local threats Allied Universal's "World Security Report 2025" highlights a risen focus on executive protection Companies unveiled solutions targeted at new security concerns, particularly the rising threat of violence, theft, and misinformation. Allied Universal's "World Security Report 2025" highlights an increased focus on executive protection and cites the rise of misinformation and disinformation as the number two threat. They noted that macro trends around instability and the political and social environment are driving security threats globally. To combat physical threats, Shooter Detection Systems introduced a new outdoor sensor, which is now generally available after a favourable feedback period that included an apprehension in one municipality. The company notes the unique challenge of developing technology for a "non-cooperative" threat like a person with a gun, in contrast to most security technologies that are "cooperative" and depend on user compliance. Implementation of integrated security Flock Safety is expanding its focus beyond licence plate readers into solutions for retail, with a new initiative to automate and streamline investigative processes, which are often manual. The company also showcased "drones as automated security guards," which can be deployed within 90 seconds to provide "eyes" on a site and enhance safety. The system works on its own network and is firewalled away from the city system A tour of the City of New Orleans' Real Time Crime Centre (RTCC), hosted by Axis Communications, demonstrated a mature implementation of integrated security. The RTCC uses Axis cameras, Genetec VMS, and is tied to a Motorola Solutions Command Centre to enhance efficiency and effectiveness, operating independently of the police department. They measure success in terms of valuable hours saved in an investigation or even when an event is happening. The system works on its own network and is firewalled away from the city system. Rapidly changing industry on display The GSX 2025 highlights an industry that is moving toward more intelligent and integrated solutions. The investment in AI is shifting security from reactive monitoring to proactive, automated assistance. Throughout the show floor, the continued embrace of hybrid cloud architectures, coupled with an emphasis on open standards and modernisation roadmaps, suggests a security ecosystem built for agility and future growth.  These trends, and the GSX show itself, collectively underscore the industry's commitment to delivering scalable, next-generation solutions for a changing threat landscape.

Ibrahim Kassem, Everon’s new Chief Technology Officer (CTO), has been in the security industry since 1998 in various IT leadership roles. Most recently, he was Chief Information Officer for a video monitoring company. With most of his professional experience rooted in commercial security, Kassem has come to understand how customer needs and demands change with the evolving technology landscape. That understanding is a foundation for his new role at Everon, the national provider of commercial security, fire, and life safety solutions formerly known as ADT Commercial. Integrate AI to security operations “In this role, I am responsible for any customer-facing technology at Everon,” says Kassem. “Our primary focus is to provide a platform that will make it easy to do business with us. That platform will involve most of our solutions, including video monitoring which is the near-future focus for us.” As an integrator, Everon’s objective is to identify the best solutions. “We have partners that we leverage to help develop solutions for our customers that directly respond to their needs,” says Kassem. “For example, we partner with video camera providers to integrate AI to take security operations to the next level.” Demand for video monitoring Everon is looking to shift from reacting to events after they take place toward proactive monitoring Like most security operations, Everon is looking to shift from reacting to events after they take place toward proactive monitoring and preventing crimes as they are happening or deterring them from taking place.  The ability to detect objects and behaviours is possible through AI. “Through this detection, we can respond accordingly – that’s why it’s at the forefront of our video monitoring efforts,” says Kassem. Every pursuit at Everon is in response to customer demand, and there is tremendous demand for video monitoring, says Kassem. Customer needs are the main philosophy behind the development and acquisition of technology, which also ensures that Everon is at the forefront of evolving with the security industry. Video-based security solutions “Right now, we’re noticing a trend towards video-based security solutions versus solely intrusion and guarding,” says Kassem. Everon seeks to strike a balance between “build versus buy.” The integrator prefers to buy when there is a proven product that will bring the most value. “We’re an integrator before we are a developer of technology,” says Kassem. “However, we are not shy about complementing a technology that we purchase with technology that we build if we don’t find the proper platform.” Video monitoring solutions and services Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras, faster internet connectivity, and availability of wireless through 4G, LTE, and 5G connections. All of these are critical pieces of the video monitoring roadmap, says Kassem. “We aim to develop our video monitoring solutions and services to provide the best value to enterprises, reduce false alarms, and focus on relevant activities to save time and money,” he adds. “That’s what we’re looking forward to in the next couple of years.” Dependence on physical security Everon provides video monitoring services on a monthly basis, so the approach plays well with their recurring monthly revenue (RMR) model. Video monitoring is in great demand, and Everon is working towards being pioneers in that space, pushing to make it a major part of their future offerings. Everon is working towards being pioneer in that space, pushing to make it a major part of their future offerings “The dependence on physical security has gotten expensive, and many responding agencies no longer dispatch without video verification, which is the biggest technology challenge currently in the commercial security space,” says Kassem. “Video monitoring is the most direct, effective answer to that challenge, replacing costly, around-the-clock guarding services while also providing video verification for first responders and law enforcement agencies.” Portfolio of security solution offerings Everon roots all its pursuits in responding to the customer. Making the difference in Everon’s approach is an eagerness to listen, an awareness of industry trends and changes, and a full portfolio of security solution offerings.  “Our technological roadmap is ambitious, innovative, and looks to the future through our thoughtful investments in this space, including through acquisitions of technology and top talent,” says Kassem. “All our efforts are supported by our teams of experts with decades of experience.”

EnGenius Technologies Inc., a pioneer in advanced connectivity and cloud-managed networking solutions, today announced that Crossroads Church in Rowlett, Texas, has completed a comprehensive security and network modernisation project using EnGenius AI cameras, multigigabit switches, and Wi-Fi 7 access points.  The upgrade delivers complete visibility across the church’s 30,000-square-foot facility and 15-acre campus, providing staff, volunteers, and families with unprecedented peace of mind. Rapid growth drives need for enhanced safety Serving more than 1,200 members and hosting daily activities including worship services, youth programs, daycare, and community outreach, Crossroads Church faced increasing challenges with its aging surveillance system. The church’s legacy NVR-based surveillance system left numerous blind spots and lacked the clarity, storage, and analytics needed to support a large, active campus. “With ministry happening every day and families trusting us with their children, we needed to be sure we could clearly monitor every part of our campus,” said the church’s Executive Pastor. “Our previous system simply couldn’t keep up.” A unified EnGenius solution Crossroads Church partnered with Smart Technology Solutions to implement a full-scale modernisation built on EnGenius cloud-managed technology. The deployment includes: 57 EnGenius ECC100 AI surveillance cameras for complete indoor, outdoor, and parking-lot coverage Multi-gig EnGenius ECS2552FP and ECS2528FP switches supporting high-capacity video, livestreaming, and campus-wide traffic 12 EnGenius ECW536 Wi-Fi 7 access points providing fast and reliable wireless connectivity for staff, classrooms, and production teams A single-pane-of-glass cloud dashboard delivering centralised management, real-time monitoring, and instant event review “For the first time, we have total visibility,” said the Lead Pastor. “If something happens anywhere on our property, we can see it, isolate it, and respond immediately. That level of clarity is invaluable.” AI features unlock the future of campus security The church has begun using contextual AI analytics, including event detection, vehicle tracking, and customisable alerts. Over time, leadership plans to expand their use of EnGenius AI capabilities to detect human activity, interpret complex scenarios, analyse movement trends, and enhance after-hours oversight — further improving campus safety. Meet the AI that turns video into insight Ever spent hours scrubbing through video just to find one five-second moment? With EnGenius Cloud AI, those days are over. It eliminates the biggest headaches of traditional surveillance—false alerts, slow investigations, and endless manual review—by delivering real-time intelligence and natural language search. Instead of generic motion notifications, the system interprets what it sees, recognising behaviours with context so the team receives fewer false alarms and earlier warnings when something seems off. And when it’s time to find footage, there’s no need to dig through timelines—simply enter a description like “person in a red hoodie with a black backpack,” and the system instantly retrieves the precise clips from any camera or location. This smarter, context-aware approach helps staff work faster, respond with confidence, and stay focused on what matters most. More than a camera system, it’s a smart security assistant that makes investigations faster, simpler, and far more effective. Key camera features 5MP HDR Clarity: Sony Starvis sensor ensures clear day-and-night visuals.  Ultra-Wide Coverage: 132° view and 20m IR distance for versatile environments.  8GB eMMC Flash Storage + 4GB DDR4 Memory: Delivers reliable onboard flash storage and efficient multitasking for smooth, stable performance. Built-in Storage, No NVR Needed: ECC100 includes 256GB of reliable onboard storage, supporting continuous and event recording 24/7 for immediate footage access. Durable Build: IP67 weatherproof and IK10 vandal-resistant design.  Cloud Access & Mobile Monitoring: Manage cameras anytime, anywhere.  The next era of intelligent surveillance With the launch of its AI Cloud Surveillance Solution and ECC100 AI Camera, EnGenius once again sets a new benchmark for intelligent security—empowering businesses to stay one step ahead with smarter, faster, and more reliable protection. “What truly sets our system apart is its ability to analyse contextual sequences rather than just single-frame images, enabling preventive alerts before incidents occur,” said Roger Liu, Executive Vice President at EnGenius Technologies. “Whether it’s spotting loitering before theft, flagging escalating conflicts, or identifying fatigued workers on a factory floor, our system helps businesses act before incidents escalate.” Availability The ECC100 is available from EnGenius authorised resellers and distribution partners.

ATÜ Duty Free, Turkey’s pioneering duty-free retailer, aimed to establish a comprehensive security and AI-powered surveillance system in the Antalya Airport new terminal building project to maximise operational efficiency and customer experience. This critical project was successfully implemented thanks to Hanwha Vision’s high-performance camera solutions and deep learning-based AI capabilities, combined with the flawless implementation by integrator Arte Teknoloji. This project, utilising over 1,450 cameras, serves as a model for modern retail security and business intelligence applications. ATÜ Duty Free ATÜ Duty Free is one of Turkey’s and the world’s pioneering players in international standard duty-free retail. Operating in major Turkish airports such as Istanbul, Ankara, Izmir, and Antalya, as well as abroad, ATÜ is committed to providing travellers with a luxurious and enjoyable shopping experience. Due to its wide product range, high customer traffic, and sensitive duty-paid/duty-free sales processes, security systems are not only a means of protection for ATÜ but also a critical resource for business intelligence and operational management. Arte Technology A pioneer in the electronic security systems sector since 2006, Arte Technology is an integrator company specialising in low-voltage systems that has delivered hundreds of successful projects. Arte Technology offers its customers comprehensive services, from sales to after-sales support, in line with international standards and local regulations, providing solutions from global brands such as Hanwha Vision. Project objectives and challenges The new terminal building at Antalya Airport, with its high passenger traffic and extensive and complex store layout, required the following objectives: Advanced security: Prevention of in-store theft, inventory losses, and security breaches in critical areas. Operational efficiency: Effective management of customer flow, congestion levels, and checkout processes in the retail area. Business intelligence: Collecting data to analyse customer behaviour, optimise in-store layouts, and increase sales. Integration and management: Seamless and reliable management of over 1,450 cameras and analytical data through a centralised VMS (Video Management System). Hanwha Vision’s solution The backbone of the project consists of Hanwha Vision cameras, chosen for their reliability and high image quality. A total of 1,450 cameras have been deployed at the terminal’s most critical points: QNV-C6083R (Dome) – 1200 cameras for in-store areas, corridors, warehouses and customer tracking.  QNO-C6083R (Bullet) – 250 cameras for exterior facades, entrances/exits, and critical surveillance points. AI applications: enhancing efficiency and customer experience Using Hanwha Vision’s camera and Genetec’s VMS integration, three critical AI analytics solutions tailored for ATÜ were implemented: People counting: By accurately measuring passenger density in different sections of the store and at the main entrances, working hours and staff distribution were optimised. Queue management at checkouts: Cameras installed in checkout areas detect queues forming and send alerts to staff to manage. Heatmap: Areas where customers spend the most time within the store are analysed visually. This data has become an indispensable business intelligence tool for optimising product placement (merchandising) and window displays. Software integration All camera and analytics data is consolidated on the industry-pioneering Genetec VMS platform. This powerful integration has provided ATÜ with the following capabilities: Centralised monitoring and recording management. Rapid visualisation and reporting of Hanwha Vision AI data within the VMS interface. Establishment of alert mechanisms for immediate response to incidents. Results and benefits Thanks to this comprehensive project, ATÜ Duty Free has achieved significant gains not only in security but also in operational excellence at Antalya Airport: Precise inventory control – High-resolution surveillance minimises the risk of theft and loss, particularly in areas containing luxury and duty-free goods. Enhanced customer experience – Queue Management has reduced waiting times, for improved customer satisfaction. Efficient staff deployment – The right number of staff were assigned during peak hours using people counting data. Store optimisation – Heatmap analytics highlight the most popular store areas, maximising sales potential. This case study demonstrates how Hanwha Vision’s reliable camera hardware, alongside distributor Entpa Elektronik A.Ş. and its Project Manager Eyüp Tetik, combined with Arte Technoloji’s integration expertise, provides the retail sector not only with video recording but also with actionable business intelligence that delivers value.

In recent years, campus safety and student mental health have drawn growing attention. Government data in Taiwan show a rise in emotional and stress-related issues among students aged 15–24. Unauthorised attempts to enter campuses still occur, unsettling students and staff. Strengthening security management and proactive alerting has therefore become a priority for schools. To address risks such as expansive campuses, multiple entry points, blind spots, and potential intrusions, VIVOTEK (3454-TW), the leading global security solution provider, has been promoting its AI-driven education security solutions, designed to proactively detect risks and safeguard school environments. Era of real-time detection and proactive response According to a report by research firm GII, the global education security market is projected to reach USD 910 million in 2025 and grow to USD 1.6 billion by 2030, representing a compound annual growth rate (CAGR) of 11.96%. As AI video analytics, edge computing, and cloud management platforms mature, security systems are evolving beyond passive video playback into an era of real-time detection and proactive response.  In education settings, AI can automatically detect intrusions into restricted zones and trigger instant alerts, enabling security personnel to make swift and informed decisions. VSS Pro platform Recently, VIVOTEK deployed a comprehensive education security solutions at a renowned national university in Taiwan, installing hundreds of AI Bullet and Fixed Dome cameras across entrances, rooftops, classrooms, corridors, walls, elevators, and parking areas. Integrated with the VAST Security Station (VSS) Pro platform, the system delivers: Proactive prevention: AI virtual fence defines restricted zones, detects loitering, notifies the security centre, triggers on-site audio alerts, and coordinates real-time response. Efficient investigations: Broad coverage flags abandoned objects, while AI deep search traces intruders or vehicles in the shortest time using attributes (e.g., clothing colour, backpack, vehicle type) to quickly assemble event timelines. VIVOTEK’s education security solutions With comprehensive, AI-enabled coverage, schools can monitor in real time and avert risks, fostering safe, welcoming, and sustainable learning environment.  Beyond Taiwan, VIVOTEK’s education security solutions are also used in the United States, Belgium, and Indonesia, tailored to local needs to build a global network of smart, sustainable campuses.

Amthal has delivered a complete security upgrade at The Maltings Shopping Centre, building on a partnership of more than three decades to transform the way the centre is monitored and managed. In supporting The Maltings since 2013 and taking on full management in 2017 Amthal could ensure the system remained effective through a dedicated maintenance programme until the time came for a complete upgrade. Integrated with the barrier system The new solution introduces 39 state-of-the-art Dahua cameras, including PTZ, 180-degree and AI-powered people-counting models, to provide full coverage across all seven entrances and car parks. Automatic number plate recognition has been integrated with the barrier system to improve vehicle access control, while people-counting technology now delivers reliable visitor data to track peaks and troughs. Active deterrent measures and signage strengthen site protection, supported by EMCS Sentry software to continuously monitor hardware performance and camera availability. Secure on-premises storage ensures all data remains under the centre’s direct control. Redesigned digital control desk Says Richard Marrett, Centre Director at The Maltings: “The new systems have changed the way we manage the centre. The cameras and control desk give us clearer oversight and together with features like people counting and vehicle access ensures we can identify incidents, respond quickly and review activity with confidence. Behind it all is the trust we have in Amthal, built over three decades of working together to keep The Maltings safe and welcoming.” A redesigned digital control desk now brings all live feeds, recordings and analytics together on a single platform, giving the security team clearer visuals and wider oversight than ever before. These features provide greater efficiency, faster response times and stronger protection. Management and security teams All installation work was carried out while the centre remained fully open. Amthal partnered with Dahua together with the management and security teams to plan the schedule so that tenants, staff and shoppers experienced no disruption. Kris Hallett, Business Development Director at Dahua Technology UK, added: “The upgraded cameras now capture detail even in low light, and features like auto-tracking reduce the need for constant manual monitoring. People-counting sensors give the team reliable data across key areas, while number plate recognition integrated with the car park barrier has streamlined vehicle access and reduced misuse." "All can be accessed at any time, even remotely. Working alongside Amthal, we were able to introduce all of this without disruption to the centre’s daily operations.” New requirements and advances in security technology The original system was first installed in 1995, marking the beginning of a long-term relationship that has seen Amthal support The Maltings in adapting to new requirements and advances in security technology. Paul Rosenthal, Amthal Group Business Development Director, concluded: “Our established partnership with The Maltings demonstrates how we work with clients over the long term. This complete upgrade with latest Dahua technology has delivered an integrated system that is straightforward for the team to use and manage via the new control centre. It ensures the centre remains safe, accessible and an enjoyable experience with complete peace of mind for tenants and shoppers alike.”

Ericeira, a seaside town on the western coast of Portugal, is a popular tourist destination and is known as one of the top surfing destinations in Europe. It has a population of just over 10,000 citizens with this increasing during the busy summer season.  The Municipal Council of Mafra, the local government body overseeing the region, recognised that the increase in traffic during the summer months needed greater monitoring and control to reduce congestion and the risk of accidents. Improving traffic and pedestrian flow A national road, 247, is the main through route for the town and, therefore, is priority for an intelligent traffic management system. At marked crossings where traffic will stop for pedestrians, congestion was particularly acute. The council wanted a solution that would prevent static, inefficient traffic and could adapt to dynamic changes in vehicle and pedestrian flow. Local installer Soltrafego undertook a detailed technical study that identified the need for intelligent video surveillance and traffic analysis. Hanwha Vision was chosen due to its effective and robust cameras. Monitoring congestion Cameras were installed at signal-controlled intersections, with four QNO-C8083R AI cameras installed per intersection. Two were positioned to monitor traffic in both directions, and the other two covered pedestrian areas. Entry and exit zones were set up to monitor vehicle flow, counting the number of vehicles and sending this volume data to traffic light controllers. Traffic light red and green intervals would be automatically adjusted according to detected traffic density. Two virtual zones on each side of the pedestrian crossings were set up on the other two cameras to monitor the number of people waiting in those areas. When the number of people reaches a pre-defined threshold, the pedestrian green light is triggered, and traffic is stopped to prevent overcrowding at the waiting area and ensure a safe crossing for pedestrians. A boosted traffic and pedestrian experience Thanks to the implemented intelligent traffic solution, vehicle and pedestrian movements in Ericeira have improved, especially during the summer months. Optimised traffic light timing based on real-time, dynamic data from the QNO-C8083R cameras avoids unnecessary delays and lowers the risk of accidents at the crossing points where the cameras are installed. Automating traffic light and pedestrian crossing controls improves operator efficiency and meets actual demand without manual input. The cameras were installed within existing infrastructure, requiring no extensive construction or physical alterations. The data collected by the cameras can be used to inform future town improvements, and the installation has become a pilot model for other towns in the area that are facing similar challenges.

As custodians of one of the world’s most important historical artefacts, Salisbury Cathedral required a highly specialised surveillance system to safeguard its copy of the Magna Carta – housed in a controlled low-light environment within the Chapter House. ARC Fire Safety & Security, a long-term partner of Dahua Technology and trusted security provider at Winchester, Chichester and St Albans Cathedrals, was appointed to take over the servicing of the fire and intruder alarms, as well as the existing surveillance systems at Salisbury Cathedral. During this transition, ARC were also tasked with reviewing and upgrading the surveillance around the Magna Carta. The Magna Carta is displayed in a specially designed dark room to prevent light damage. Strict visitor control measures are in place – only one person may enter at a time, and flash photography is strictly prohibited. The surveillance solution had to meet demanding requirements – most notably, that the camera must not face the document directly and must emit less than 10 LUX of light to protect the ancient parchment. Solution With the support of Oprema, ARC Fire Safety & Security specified a range of Dahua cameras that met the project’s unique constraints. Central to the installation was Dahua’s 5MP IR Fixed-focal Eyeball WizSense Network Camera (DH-IPC-HDW3541EM-S-S2), selected for its compact design, superior low-light performance and adaptability. To comply with conservation restrictions, the infrared (IR) lamp was disabled and cameras were configured to operate via motion detection only. When a visitor enters the exhibition area, a dim cabinet backlight is activated. This soft, indirect light is sufficient for the Dahua camera to generate high-resolution colour footage without emitting harmful direct illumination. The full deployment of Dahua’s solutions included six strategically positioned cameras to cover the Magna Carta, Chapter House, and entrance areas without violating historical preservation protocols. Results The installation was delivered with precision and sensitivity to the historic environment. ARC Fire Safety & Security and Dahua were able to meet the Cathedral’s requirements entirely, protecting an 800-year-old document while integrating the solution into a larger Dahua-based network infrastructure that is already in place across the site. “The cameras specified met the client’s brief perfectly. Despite the strict requirements around light emission and camera positioning, Dahua’s technology offered a reliable, image-rich solution. This ensures that Salisbury Cathedral’s Magna Carta is protected – discreetly and effectively – from intentional damage or interference,” ARC Fire Safety & Security Ltd. With all engineers recently completing Dahua Level 1 certification, ARC Fire Safety & Security is well-positioned to expand this trusted partnership for future heritage projects. The success of this project was made possible by the ongoing dedication of Salisbury Cathedral’s staff, whose careful stewardship of the Magna Carta and commitment to its preservation ensure this national treasure remains protected for future generations. Thanks are also due to the Cathedral’s visitor team, whose efforts in guiding guests through this remarkable piece of history continue to enrich the experience for thousands each year.

Access control, video surveillance, and intrusion detection systems evolved largely independently in the physical security industry. Integrating those systems to the benefit of an enterprise's overall security has traditionally fallen on security integrators working in cooperation with manufacturers. However, today's market has also evolved to include companies that provide "unified platforms,” bringing together various disparate security systems and functions under a single, centralised management interface. We asked our Expert Panel Roundtable: What are the advantages of installing physical security systems as a unified platform?

The role of audio in physical security is multifaceted and increasingly vital, offering a layer of intelligence and interaction that access control and/or video surveillance alone cannot provide. Sounds provide crucial context to visual events. For instance, someone running might appear suspicious on video, but audio could reveal they are shouting for help, changing the interpretation entirely. Even so, historically speaking, audio has been an underused component in physical security. How is the situation changing? We asked our Expert Panel Roundtable: Is audio an underused component in today’s physical security systems? What obstacles are keeping audio from expanding?

In many cases, architectural design and layout dictate optimal placement of security devices like cameras, access control readers, and sensors. Poor design can lead to blind spots, reduced coverage, and ineffective surveillance. However, planning that involves all the various stakeholders can maximise both security and design elements. We asked this week’s Expert Panel Roundtable: When are building design and physical security systems complementary? When are they at odds?