Security access systems
There is a new event on the calendar for the security industry in 2019: The Security Event 2019, 9-11 April, at NEC, Birmingham. For additional details and a preview of the new trade show and conference, we spoke with Tristan Norman, Founding Partner and Event Director, The Security Event. Q: It seems recently that some trade shows have been on the decline in terms of exhibit size and attendance. Why does the physical security industry need another trade show? Norman: I think there are numer...
New for the UK and Republic of Ireland security markets, the Pyronix Enforcer Perimeter Protection Kit ensures that intruders are detected before they gain access to residential or small commercial properties. Two-way wireless technology Featuring secure Enforcer two-way wireless technology and a combination of shock sensors and magnetic contacts, the Enforcer Perimeter Protection Kit provides an effective, alternative solution to internal, volumetric motion detection. Our new Enforcer Perimet...
Pulse Secure, the provider of secure access solutions to both enterprises and service providers, announced a Technical Alliance Partnership with BNTPRO to jointly sell and support a solution that offers SecTrail, an Identity Control and Management Platform developed by BNTPRO, as part of an integrated solution with Pulse Secure Connect Secure VPN appliances. The agreement will ensure that joint customers benefit from seamless compatibility, enhanced features and simplified support and upgrades....
Significant growth trends are emerging in the Middle East video surveillance market and IDIS will be driving the sector forward at Intersec, Dubai 20-21 January 2019, with a number of targeted technology innovations for end-users and integrators. The company, which is the largest manufacturer of surveillance technology in South Korea, has reported double digit sales growth year-on-year since opening its Dubai office in 2015 and the last year has been its fastest growing yet. Rigorous standards...
Johnson Controls announces that it has partnered with Civic Technologies, the global digital identity leader. Johnson Controls will integrate the Civic Secure ID Platform (SIP) with C-CURE 9000 Security and Event Management Systems from Software House to provide visitor management with greater data privacy and protection, enabling building visitors to securely present their verifiable identity using the Civic App. This partnership will enable properties secured by C-CURE 9000 a more convenient...
Verisure, Europe’s renowned provider of monitored security solutions and smart alarms, has announced a partnership with Victim Support, an independent charity group in England and Wales working for people affected by crime and major incidents. The partnership aims to raise awareness of burglary risks and educate the public about ways to prevent this type of crime. Verisure - Victim Support partnership Horacio Perez, Operations Director at Verisure UK commented: “At Verisure,...
The original rapid-deploy anti-vehicle and electric barrier fencing system – first used in tandem on the London 2012 Olympics – is now even quicker and easier to roll out with a pre-configured ‘ends’ to pulse-protected ‘zones.’ SecureGuard HVM temporary barrier fencing system Three renowned names in perimeter security have collaborated to incorporate the new rapid-deploy electric fence technology into the established SecureGuard HVM temporary barrier fencing system. Electric and electronic fencing expert, Harper Chalice Group Limited has developed RapidPulse, a pre-configured ‘start’ and ‘stop’ to each pulse-monitored ‘zone’, to allow rapid deployment of its PulseSecure system. PulseSecure system Steel fencing manufacturer, Zaun Limited has created special pairs of posts for the anchor point fencing panels Steel fencing manufacturer, Zaun Limited has created special pairs of posts for the anchor point fencing panels, with crossed bracing bars to bear the load of the electric cabling. The system can be supplied with any of Zaun’s existing fencing panels – including HiSec, HiSec Super 6 or ArmaWeave – all deployed super-fast with no foundations on top of SecureGuard HVM barriers from Highway Care Security. “This is set to revolutionise the market for temporary high security utilities, roadworks and construction compounds without the need for any civil or ground works,” says Zaun sales and marketing director Chris Plimley. Perimeter intrusion detection Trial installations have seen Harper Chalice, Highway Care Security and Zaun deploy 30m of HVM barriers and fencing with perimeter intrusion detection in just one hour. The partners first proved the concept at the London 2012 Games, at which they secured various sections of the Olympic Park perimeter with temporary HVM barriers and fencing combined with PulseSecure. RapidPulse perimeter security system The overall system provides a psychological barrier as well as a physical deterrent" The RapidPulse innovation now makes it possible to install perimeters temporarily, break them down, and redeploy them in a fraction of the time, making secure but mobile compounds a reality as works progress during a project. Harper Chalice MD Chris Hackett says: “The overall system provides a psychological barrier as well as a physical deterrent. And it offers a fantastic solution for ongoing security when a breach in a permanent perimeter is required temporarily for repair, maintenance or upgrade, without reducing the overall protection of the site.” The system is fully compliant with BS 1722 Part 14 and Part 17 and can be supplied either galvanised or polyester powder-coated with all components manufactured in the UK. CCTV columns, turnstiles and access portals Each post and panel can also be supplied up to 3.5 metres total in height, while pedestrian and vehicle gates can also be incorporated, as can CCTV columns, turnstiles and access portals. The system is ideal for using around high security temporary utilities and construction sites, to protect road works or at major events that might be at risk of protests, riots or terrorist activity. SecureGuard with RapidPulse for effective intrusion detection SecureGuard with RapidPulse provides protection against vehicle attack, pedestrian intrusion and rock fall and debris dispersion SecureGuard with RapidPulse provides protection against vehicle attack, pedestrian intrusion and rock fall and debris dispersion. SecureGuard was developed specifically for the G8 Summit in Northern Ireland and has since been deployed at the Glasgow Commonwealth Games, the NATO Conference in South Wales and the Nuclear Security Summit in The Hague. It forms part of the National Barrier Asset and has been used to secure the main political parties’ party conferences over recent years. Mobile high security solutions SecureGuard is a mobile high security range of products from Highway Care all tested to PAS68:2010 to withstand multiple attacks by a 7.5 tonne truck at speeds of 20, 30 and 50mph without them breaching a security perimeter. Mat White, Highway Care Security sales director, says: “The increased threat of terrorism and high value crime is driving the need to provide high security sites and critical infrastructure with safe and effective physical protection. This provides the ultimate in rapid rollout solutions.”
ReconaSense, a provider of access control and security intelligence, announced two new members of the executive team. Pat Aiello joins as the vice president of global sales and Melanie Meyer Sommer serves as the vice president of marketing. Pat’s customer-centric and engaging leadership style will help accelerate the company’s go-to-market strategy to better serve its customers and partners. Melanie brings a passion for creating new market categories, brand building and digital marketing that will help drive awareness and visibility for ReconaSense’s award-winning technology and its unprecedented risk-based approach to security intelligence and access control. Experience in marketing and communications Melanie is a creative, performance-driven marketing leader bringing over 20 years of marketing and communications experience to ReconaSenseMelanie is a creative, performance-driven marketing leader bringing over 20 years of marketing and communications experience to ReconaSense. She has served as a marketing leader for some of the world’s largest technology brands including Dell, EMC and IBM as well as early-stage technology startups including SailPoint and Spanning. Prior to joining ReconaSense, she was the global marketing lead for RSA Security and their identity and access management product portfolio. A proven sales leader, Pat has a record of developing strong relationships with key integrators and end-users while also building high-performing sales organisations. With nearly 20 years of industry experience, Pat most recently served as the Director of Enterprise Sales at Hikvision and has also held leadership roles at March Networks, 3VR, CompuCom and Verizon. “I’m excited to be given this opportunity to leverage my experience in video surveillance and analytics,” said Pat. “Now I can help organisations truly integrate all of their physical security solutions into a unified security intelligence platform and to leverage the power of artificial intelligence that only ReconaSense can deliver.” Mitigating risk effectively ReconaSense is poised to solve critical problems to help organisations mitigate risk"“We are at a pivotal moment in the physical security industry,” said John Carter, president, CTO and co-founder, ReconaSense. “The advances in security technology, building automation and IoT devices bring an overwhelming amount of data and inputs for security teams to monitor and manage.” He further added, "ReconaSense is poised to solve critical problems to help companies and organisations mitigate risk quickly and effectively for overall improvements in security, life safety and operational costs.” “I am honoured to join this team of security, AI and neural network experts,” said Melanie. “They understand the value of real-time, dynamic security and integrated risk intelligence and are delivering proactive, intelligent solutions that can help make the world a better, safer place for us all.”
Altronix Corp. announced that it has received Lenel factory certification and joined the Lenel OpenAccess Alliance Program (OAAP). Altronix’s LINQ technology interfaces with the OnGuard access control system and facilitates the remote monitoring and reporting of power diagnostics. These alerts minimise system downtime and eliminate unnecessary and costly service calls. "Altronix has completed required factory testing at Lenel to validate the functionality of its interface to OnGuard. This provides users with a single software platform to monitor power supply status, receive alert messages, and manage settings at multiple sites with ease,” said John Marchioli, OAAP Product Management, Lenel. "We look forward to their continued involvement in the Lenel OpenAccess Alliance Program." Seamless interface for Altronix products “By integrating with the OnGuard access control platform, we are now able to provide our mutual customers with a seamless interface for their Altronix products and their OnGuard system,” said Alan Forman, President, Altronix Corporation. “We are extremely pleased to provide this value-added benefit to this segment of our market.” LINQ enables users to monitor power/diagnostics, receive emails and alert messages while managing settings of Altronix products with web-based management capabilities from OnGuard Alarm Monitoring stations or anywhere there’s a network connection. Employing an intuitive user interface, LINQ Dashboard allows users to manage multiple sites with ease, regardless of the number of monitored devices.
Inner Range access control products all include intruder detection systems certified as Grade 3, according to European Standard EN50131-1. The grading system reflects how skilled and prepared intruders might be. Grade 3 (on an ascending risk scale from 1 to 4) assumes intruders will have some knowledge of an alarm system and a comprehensive range of tools and portable electronic equipment. Many insurance companies will not provide business cover unless a Grade 3 alarm system is in place. Effective solution Tim Northwood, General Manger at Inner Range, said: “Our intelligent access control systems always offer high quality intruder detection as standard. We know security is paramount, regardless of whether customers are looking for an Entry or Enterprise level product. So we ensure all our products include certified Grade 3 alarm systems.” Wireless devices, such as wireless motion sensors, can also be fitted to Inner Range products via partner companies Inovonics and Paradox He further added, “Combining intruder detection with access control also means customers don’t have to buy, install and maintain two separate systems, saving time and resources while also providing a more effective solution for access and security challenges.” Wireless devices, such as wireless motion sensors, can also be fitted to Inner Range products via partner companies Inovonics and Paradox. This is helpful for some listed and public buildings where wiring is difficult or prohibited for aesthetic reasons. Wireless systems are certified as Grade 2 but in some cases provide the only security solution. Multi-application support High levels of security feature throughout Inner Range systems. For example, the manufacturer’s access cards include MIFARE DESFire EV2 chips. These offer excellent security, privacy and multi-application support. Their Sifer readers deploy 128bit AES encryption from the card through to the door module, providing a far superior level of security than traditional Wiegand based card readers too. Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 130,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies. government and critical national infrastructure.
Used for both people and vehicle access, the UHF ISO Combi Card offered by Nortech is a card with a long-range UHF tag and proximity or smartcard technology. UHF ISO Combi Card Designed for use with the uPASS range, the card’s features ensure that only one card is required for both vehicle and building access applications. Based on passive UHF technology, the UHF Combi Card by Nedap is identified up to 10 metres with the uPASS Target, five metres with the uPASS Reach or two metres with the uPASS Access. The card does not contain a battery thereby making it maintenance free, and convenient to use in typical applications including parking areas in combination with building access at gated communities, universities and offices. UHF and proximity/smartcard technology The UHF Combi Card combines UHF technology with proximity or smartcard technology that is used for building access. This combination ensures compatibility and seamless integration with existing access control applications. The UHF Combi Card supports several technologies, these are UHF - Mifare, UHF - Mifare Desfire, UHF - Legic, UHF - EM, UHF - HID prox and UHF - HID iClass. The UHF Combi Card is featured with special security protection to provide data integrity and prevent copying. The card has a thin, ISO format that can be used with several optionally available plastic card holders. The UHF ISO Card is a long-range identification tag that only uses UHF technology for vehicle or people access control. Customised printing of the UHF Combi Card and UHF ISO Card is available on request.
Senstar, global perimeter intrusion detection and video management solutions provider, is pleased to announce its Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system has received the Fixture Seal of Approval (FSA) from the International Dark Skies Association (IDA). IDA is the recognised authority on light pollution. Its mission is to preserve and protect the nighttime environment and the heritage of dark skies through environmentally responsible outdoor lighting. To help accomplish this, IDA developed the FSA program to provide objective, third-party certification for lighting that minimises glare, reduces light trespass and doesn’t pollute the night sky. Hybrid perimeter intrusion detection system The Senstar LM100 combines two key security functions in one cutting-edge product, acting as a powerful deterrent against intruders by detecting and illuminating them at the fence line. Its engineered lighting is environmentally friendly (its power-efficient LED technology uses 95% less power than traditional security lighting systems) and is specially-designed to minimise light pollution. “The minimised light pollution of the LM100 makes it ideal for deployment in urban and residential environments where legislation is changing, and general environmental awareness continues to grow,” said Product Manager Todd Brisebois. “Senstar takes pride in developing high quality products that take into consideration environmental impact and receiving the FSA is testament to our commitment to environmental preservation. Thank you to the IDA for this approval.”
The basic principles of access control are well established: only authorised people should have access to secure areas, only at times that can be defined in advance, and only within a system that can identify exactly who went where, and when. Traditional mechanical lock-and-key systems cannot accomplish this — at least, not without loading a huge admin burden onto security staff. But modern, electronic wireless access control has the flexibility to achieve it. What criteria determine the right sort of access control for your organisation? It makes sense to assess what is desirable against what is affordable or available in the electronic access control market today. Asking yourself these 5 questions will lead to a wise investment in the right technology: Wireless locks like Aperio work seamlessly with existing systems from over 100 different access control providersDo you want to extend your existing system, or begin from scratch? You are not stuck with locks chosen by a previous management team. Security needs change. Wireless locks like Aperio, for example, work seamlessly with existing systems from over 100 different access control providers, integrated online or offline. You will save time and money extending your current system with a technology like Aperio and users can continue with their existing credentials. Going forward, it makes sense to choose locks built using open architecture, for added flexibility and to future-proof your next investment. Who are the site users and what kind of credentials suit their needs? In many industries, access to premises is required by permanent staff and short-term contractors: your access system needs to be flexible. Different systems offer credentials stored on cards and fobs, or on programmable, battery-powered keys. For example, the new Openow app for SMARTair wireless locking converts a user’s smartphone into a virtual key. You issue and revoke user keys using the intuitive software, an efficient, flexible mobile management solution. What is the structure of the site (or sites) you protect? You will need different locks for high-traffic and low-traffic doors, indoor and outdoor use. Almost everywhere, wireless locks are much easier to install and to maintain than traditional wired magnetic locks — and more cost-effective to run. Certified wireless security locks provide extra protection for sensitive areas needing stringent standards. If you have a mobile workforce or manage dispersed sites, consider the credential management practicalities. For example, programmable keys that are easy to update with a Bluetooth-enabled smartphone app — like ASSA ABLOY’s CLIQ Connect solution — will save your staff time and money. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions Do you want to secure more than just doors? Some wireless systems have locks for cabinets, machines, windows and even server racks (handy if you want an extra layer of control over co-located servers). There will be workflow advantages in monitoring these ‘non-doors’ — medicine stores, for example, or car parks or lifts — from the same admin interface as your doors. Site users will appreciate the convenience of carrying one credential for every access need. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions. For example, CLIQ mechatronic padlocks are currently deployed outdoors at utility sites in Scandinavia and supermarkets in East Africa. Do you need real-time capabilities? Choose an Online system and you can manage and amend access control doors at any time and from anywhere, using the admin software. You can monitor sensitive areas like medicine stores remotely and in real time, and can revoke access rights if a user credential gets lost. In an emergency, remote locking or unlocking of an entrance could be critical. Aperio wireless locks, for example, are integrated with online electronic access and real-time monitoring systems in hospitals, manufacturing plants and student halls of residence. With some systems, including SMARTair, you can combine ‘Update on Card’ and Online updating for different doors within the same installation. The CLIQ Connect app and programmable keys make real-time control over remote sites or teams possible. Wireless access control offers a compelling mix of audit compliance, easy installation, cost efficiency, and seamless integration. It makes life easier for security managers, and is deployed in premises as diverse as power plants and co-working spaces; museums and care homes; banks, schools and skyscrapers.
Last week, the Schedule 84 Suppliers Research Panel participated in reviewing the 2018 contracting year with the GSA Schedule 84 leadership team. Our panel group consists of experienced contractors and consultants meeting for a monthly conference call. Schedule 84 is the GSA Schedules Contract for Total Solutions for Law Enforcement, Security, Facilities Management, Fire and Rescue. Our opinions are part of a research programme to provide valuable feedback to the GSA Schedule 84 programme and on to the GSA central office. The director of GSA Region 7 Schedules Program, the Schedule 84 Branch Chief and the Category Manager Subject Matter Expert who manages our suppliers' panel gave us their full attention as we discussed the successes of the programme, hot topics, problems and the future. We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort and renewed enthusiasm Innovative review team We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort, renewed enthusiasm and productive changes building upon the successes of 2017. There was high praise for the accessibility to the Schedule 84 staff. Their consistent quick response to questions and concerns, thinking outside the box and supporting the programme by partnering with their contractors was much appreciated. There has been a renewed spirit of partnering to cooperatively bring the best to agency customers. It seems to be working as per the Centre Director sales are growing for GSA Schedule 84. Advocating for the security industry In my experience, business development starts with the Administrator from Region 7 in Ft. Worth, TX. As the annual Schedule 84 Industry Day at the SSAC begins he is shaking every hand and passing out his cards looking folks right in the eye asking, “how can I help you?” They have the best practices and most organised paperwork. The SSAC director has chosen well in her staff and is hands-on in every endeavour to direct things along when challenges occur or to improve the programme. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry It continues with the centre’s CASE Manager encouraging the contractors at events, visiting agency customers and promoting the GSA Schedules Program by helping coordinate the partnering. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry for adding new technology, meeting with industry associations, understanding the complexity and challenges of Homeland Security Presidential Directive 12 (HSPD12) and advocating for the purchasing Physical Access Control Systems (PACS) utilising the appropriate standards and the GSA Program among other innovations. As far as the supplier panel, we gave our GSA Schedule 84 team and leaders high praise for 2018. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List Changes in the GSA programme Some changes this year in certain GSA programmes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) developed to assist with solution procurements. This new SIN was added to Schedules 03FAC, 56, 70, 71, 00Corp, 738X and 84. Under Schedule 84 it is SIN 84-500. GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex Essentially this SIN allows agencies procuring under the aforementioned GSA Schedules’ programmes to purchase and the contractor to add items and services not known prior to the task as a Contract Line Item Number (CLIN) not to exceed 33% of the order. For more information and FAQs on OLMs go to www.gsa.gov/olm. This is not to take the place of “Open Market” items for adding products only that are not listed on a company’s GSA Contract. Physical access control products Previously, GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex for the agencies. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List according to the standards created under FIPS201. These products appear under SIN 246 35-7 after being tested and approved by GSA. To be qualified to install these products under the GSA Program at least one individual from the GSA Contractor company must complete the class and be CSEIP certified before applying for labour SIN 246 60-5. Additionally, the company must demonstrate certain qualifications and have past performance for this type of work. The Security Technology Alliance offers the training class and certification. Certified individuals and approved products are listed at www.idmanagement.gov. Companies listed with SIN 246-35 7 and SIN 246-60 5 may be found by searching at www.gsaelibrary.gsa.gov. Updates to guidance for procurement Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide. The ordering guide posted at www.gsa.gov/firesecurity is a valuable support tool created to assist agencies with understanding the requirements of FIPS201 and procuring a PACS. The guide includes relevant regulations, FAQs, sample systems designs, sample statements of work, a list of key points of contract for additional help and questions. In partnership with GSA and guided by the GSA Ombudsman group, the Security Industry Association and the Security Technology Alliance members and their contractor companies participated in a GSA Reverse Industry PACS Training Day on September 17, 2018. We presented from an industry perspective important fact on PACS system requirements, procurement planning, providing information on resources and further educating with panel discussions, individual presentations and amusing skits to over 300 Government agency staff and acquisition specialists. You can find some of the unedited recording of the PACS Reverse Industry Day Training on YouTube. Some changes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) GSA Schedules Program A hot topic about the GSA programme for 2018 was also an issue for the prior year. The GSA Schedules Program is a streamlined contracting vehicle incorporating specific Federal Acquisition Regulations for more efficiently purchasing commercial items. Companies may apply per a continuous open season for a 5-year contract with three 5-year options to renew. Contractors are vetted for past performance, corporate experience and financial capability. Products and services are considered for offering to Federal, State and Local customers (for Schedule 84) with pricing that is determined to be fair and reasonable through negotiations with GSA. To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor as well as the competition of identical or similar item pricing. The most vocal complaint of concern from the contractors was regarding the consideration of competitor contractors offering identical items with out-of-date pricing or holding a Letter of Supply not authorised by the manufacturer. GSA pricing tool Since the GSA utilises a pricing tool to determine if the pricing offered is competitive, a rogue competitor can cause a pricing action to possibly be rejected due to out of date information even as the manufacturer offers an update of the product. This is an issue on all GSA Contracts that the supplier panel hopes will be reconsidered by GSA policymakers at the central office. Most of us believe the Letters of Supply should only be issued by the manufacturer or with documented specific permission of the manufacturer to a reseller. Manufacturers may want to have a better understanding of the Letter of Supply, how it is considered by GSA and more carefully choose their Government partners for experience and compliance. Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy Overcoming challenges for the security community Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy. GSA eBuy is an online Request for Quotation (RFQ) programme that is for GSA Contract holders only. Agencies will post their requirements by Special Item Number for at a minimum 48 hours. Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract. GSA Participating Dealers may take orders on behalf of a manufacturer if they are authorised under the manufacturer’s GSA Contract. They may also have an online PO Portal to receive orders. But they have no access to GSA eBuy to response to RFQs. Usually, under these arrangements, the manufacturers do not respond directly, so there is a problem using GSA eBuy for opportunities as their GSA Participating Dealers have no access to respond. GSA Schedule 84 leadership In some instances, a contracting officer may allow an emailed quotation. However, with the use of the electronic ordering system, this has become a common problem we hope to bring to the attention of policymakers. Some changes to the programmes may make the presentation of documentation more effective going forwardThe GSA Schedule 84 leadership has been helpful to explain the challenges to the agencies to try and resolve such issues. So, what’s up for 2019? GSA modernisation is coming. There will be improvements to their tools and more consolidations of SINs and more. There have been discussions of a revival of the GSA Expo. The Expo offered training for contracting staff both Government and private industry. Valuable tools for vendor training Equally important is the networking, meetings and the exhibits of the contractors. Expos have been discontinued since 2012 but smaller events have been growing as well as online webinar training. Webinars are valuable tools for GSA and vendor training, but they do not take the place of being able to meet your customers face-to-face. GSA online eOffer and eMod programme have made processing actions more efficient. Some changes to the programmes may make the presentation of documentation more effective going forward. The GSA online website for viewing the items on the GSA Contract and for purchasing items, GSA Advantage could definitely use an update as it has been basically the same for 20 years. Keep an eye on GSA Interact for the latest happenings with GSA.
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business access controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labour and materials. Today we will look at four focus points: vertical markets, cloud-based access control, technology upgrades, and preventative maintenance and service agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales Having logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive maintenance and service agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labour 24/7” or a “parts and labour M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical area access management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labour only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defence force. Wireless technology for cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need for more security in K-12 schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging the gap between IT and physical security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT and cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training courses for integrators and partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instil added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new centre in Barcelona (in addition to current R&D centres in Copenhagen and Sofia, Bulgaria). Making camera installation easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the colour of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras with sound detection technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analysing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralise systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine learning engine for crime prevention In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focussed on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyse shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition of IP door intercom company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analogue components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.
Newly modernised halls with lots of daylight will house hundreds of exhibitions and conference events at the upcoming Security Essen 2018 at Messe Essen, Germany. A new layout and hall numbering system will be unfamiliar to past attendees but promises to simplify the experience as it brings together attendees and exhibitors. European physical security market Security Essen is an international trade fair, but the emphasis is more on German, Austrian and Swiss companies. In all, Security Essen will feature 1,000 exhibitors from 40 nations. The trade fair has more of a continental European “flavour” compared to IFSEC, which focuses more on the U.K market. At the last Security Essen in 2016, organisers reported about 40,000 visitors including conference participants, VIP guests, members of various delegations and journalists. Security Essen 2018 has more of a continental European “flavour” compared to IFSEC, which focuses more on the U.K market “This year, we have sharpened the profile of Security Essen,” says Oliver P. Kuhrt, CEO of Messe Essen, a trade fair, congress and event organiser with its own exhibition grounds. “The trade fair has become considerably more digital, more modern and more interactive. Due to the optimised hall layout, we are offering our exhibitors and visitors the best possible experience with short paths and direct communication.” Newly modernised Messe Essen The newly modernised site of Security Essen will encompass eight halls, newly renumbered and with the subject areas reorganised, too. Visitors will find Services in Hall 1; Access, Mechanatronics, Mechanics and Systems in Halls 2 and 3 and the Galeria; Perimeter Protection in Hall 3; Video in Halls 5 and 7; and Fire, Intrusion and Systems in Halls 6 and 7. A helpful smart phone app, downloadable free from the Google Play Store (Android) or the Apple App Store (iOS), will be available two weeks before the event and include a show floor plan; the exhibitor list with booth numbers and contact information; and an overview of the supporting programme. A separate hall – Hall 8 – will house new Cyber Security and Economic Security categories. Cyber Security Conference At the new Cyber Security Conference, located prominently at the new East Entrance, experts will share their knowledge about the more pressing challenges and potential of cybersecurity. The programme opens and closes on 25 and 28 September with the main topic “Opportunities and Risks of Cyber Security”. On 26 September, discussions and lectures will centre on “Entry, Admission, Access: Identification Options”.A helpful smart phone app, downloadable free will be available two weeks before the event and include a show floor plan On 27 September, the topic will be smart homes and focus on “Connected Building, Security in the Buildings of the Future”. Speakers will include the president of Germany’s Federal Office for Information Security, who will address cybersecurity as a challenge for politics, business and society. The fair organises the conference in cooperation with the BHE Federal Association of Security Technology and the technical support of the Federal Office for Information Security. In Hall 8, a new Public Security Forum will enable visitors to experience digital security technologies for public spaces from the areas of sensors/IoT, cyber security and surveillance. The products and solutions will be installed in four different building scenarios (town hall, school, hospital and library) and it will be possible to test them extensively. The forum, including lectures and discussions, will target municipal decision makers and planners of public spaces. Comprehensive programme A Security Expert Forum in Hall 2 will present a continuous programme with more than 90 presentations during the period of the fair. Visitors will obtain information and solution ideas about all six subject areas covered at the fair, and the programme will begin with a keynote lecture each morning and finish with a live demonstration in the evening. On the first day of the fair (25 September), Security Essen’s Career Forum will introduce retrainees, students, trainees and graduates to companies from the security industry. Targeted and professional communication will be established between companies and job applicants to facilitate making contacts, developing networks, and filling actual vacancies. Thursday (27 September) will be observed as Fire Prevention Day, and a Drone Course will be provided each day in Hall 7. One day admission to Security Essen is €41; a four-day ticket is €105. Advance sale tickets are discounted.
As Internet of Things (IoT) devices go, networked video cameras are particularly significant. Connected to the internet and using on-board processing, cameras are subject to infection by malware and can be targeted by Distributed Denial of Service (DDoS) attacks. Hacking of cameras also threatens privacy by allowing unauthorised access to video footage. The performance of hacked cameras can be degraded, and they may become unable to communicate properly when needed. Ensuring cybersecurity is a challenge, and the fragmented structure of the video surveillance market contributes to that challenge. A variety of companies are involved in manufacturing, integrating, installing and operating video systems, and cybersecurity threats can enter the picture at any stage. “It’s not always clear who is responsible,” says Yotam Gutman, vice president of marketing for SecuriThings, a cybersecurity company. “However, the only entities who can ensure cybersecurity are the security integrator and the service provider. They will bear the financial pain and are willing to pay for cybersecurity. An extra $1 or $2 per camera per month is not expensive.” SecuriThings’ “lightweight software agent” runs in the background of video cameras, sending information to an analytics system in the cloud IoT device security management At the recent IFSEC trade show in London, SecuriThings unveiled its IoT Device Security Management (IDSM) approach to enable integrators to ensure cybersecurity. Founded in 2015, the company has around 20 employees in Tel Aviv, Israel, and operates a sales office in New York City. SecuriThings’ “lightweight software agent” runs in the background of video cameras, collecting metadata on camera processes and connections and sending information back to an analytics system in the cloud. Drag-and-drop deployment enables a camera to begin generating data within seconds and requiring only two mouse clicks. The cloud system analyses data, pinpoints abnormalities, identifies new users, detects multiple entry attempts and tracks other camera processes to identify any cyberattacks. It monitors all devices, gateways, users and APIs to detect threats in real-time and mitigate the threats based on a pre-determined security policy. Machine learning tools also analyse more subtle activities that can indicate insider abuse. For example, a user support center can identify if cameras are being accessed improperly by employees, thus preventing insider abuse. Certified vendor agnostic software SecuriThings is working with camera manufacturers and video management system (VMS) manufacturers to certify operation of its software agents with various camera models and systems. Working through integrators, such as Johnson Controls, is the fastest route to market, SecuriThings has determined. The system can be added after the fact to existing installations for immediate monitoring and remediation, or it can easily be incorporated into new systems as they are launched. “We have a strong sales team in the United States focusing on bringing the technology to more local and national integrators,” says Gutman. Certification ensures SecuriThings’ software agent can be installed in most modern camera models without negatively impacting operation; the software is vendor agnostic. Another eventual route to market is to work with camera manufacturers to install the SecuriThings software agent in cameras at the factory. In this scenario, the system can easily be “clicked on” when cameras are installed. The SecuriThings cloud system generates a dashboard that tracks system activities to identify any cybersecurity threats IoT Security Operations Center SecuriThings operation is transparent to the VMS, and the company works with VMS manufacturers to ensure the code operates seamlessly with their systems. Cloud analytics generate a dashboard that tracks system activities, and/or a managed service monitors the system and notifies customers if there is a problem. “We monitor it from our IoT Security Operations Center, a fully managed service that ensures the real-time detection and mitigation of IoT cyber-threats,” says Gutman. “We found that end-customers don’t have the manpower to monitor the system, so our experts can guide them.”Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable" A benefit for camera manufacturers is the ability of a system like SecuriThings to “level the playing field” on issues of cybersecurity, says Gutman. The approach provides a higher level of cybersecurity confidence for integrators and users, including those using cameras that have previously had cybersecurity problems such as “back door” access. SecuriThings has certified its software for use with Hikvision cameras and is in the process of certifying with Dahua, says Gutman. “Western manufacturers say their products are more secure, but we can help all camera manufacturers prove that they are just as secure,” says Gutman. “Integrators and users can log into a device and see all the activity.” Securing connected devices from cyber threats Beyond video, SecuriThings’ products target the full range of connected devices in the Internet of Things (IoT). The SecuriThings security solution enables real-time visibility and control of IoT devices deployed in massive numbers in smart cities, physical security, building automation, home entertainment and more. Video surveillance is an early focus because of market need, an opportunity to gain traction, and the critical nature of security applications. But the challenges are much broader than video surveillance. “We are seeing similar risks to other devices,” says Gutman. “Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable. If you can disable the access control system, you can cause a lot of problems.” Other connected devices that could be at risk include building automation and heating and cooling (HVAC) systems.
Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access control devices to become an integral part of a security system for assets and people with the highest level of protection. They sought locks to offer a durable, secure and flexible alternative to standard mechanical security. They found an easy, electronic way to administer a powerful, user-friendly system based on battery-powered physical keys and secure, advanced microelectronics. Flexible high-security locking Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissionsCreval chose eCLIQ key-based wireless access control for its banking premises. Bank doors across the Lombardy region are guarded by more than 30 durable eCLIQ cylinders, putting Creval managers in complete control of entrance security. eCLIQ is a scalable electronic extension of the CLIQ access control system deployed in critical infrastructure sites across Europe. Cylinders are fully electronic, protected against manipulation and with 128-bit AES encryption built into both lock and key microelectronics. Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissions. Time-limited access rights Creval’s security manager is now able to grant access based on scheduled times and specific doors, and right down to the level of the individual site user. It is also straightforward to set time-limited access rights for a user key, increasing security if a key is lost. Audit trails and event logs are collected to the same, fine-grained degree. Key management is easy with software operated from a local PC or securely on the web via a standard browser. In the unlikely event a key is misplaced, Creval administrators simply delete its validity from the system. “We are satisfied with the results of the new access control system,” says Claudio Brisia, Logical Security Manager at Creval headquarters in Sondrio.
With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas. Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent video analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognise threats, unauthorised access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building. Complete security solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.
Just a ten-minute walk from the city centre, the University of Leeds is upgrading door security in much of its student accommodation to keep pace with changing technology and customer demand. One of the biggest and busiest centres of higher education in the UK, the university has more than 34,000 students and over 8,000 staff, making it the third largest employer in Leeds. With such a large student population to house, its residence portfolio both on and off campus is impressive. It ranges from the Victorian architecture of Lyddon Hall to modern purpose-built apartments such as Storm Jameson Court, through to shared houses and a huge choice of flats and apartments run in partnership with the likes of UNITE and iQ Student Accommodation. Wireless electronic access control system The Residential Services team have chosen to upgrade their SALTO ProAccess management system to the latest versionStarting university is a really exciting time, and for many students it will be their first time living away from home so both they and their parents will want to know they will be living somewhere safe and secure. Starting in 2010, Residential Services swapped out its previous mechanical keyed system and since then has been using a wire free electronic access control system from SALTO across much of its student accommodation. This has proven reliable providing the versatility and efficiency to manage in excess of 1737 doors across the campus. But technology does not stand still, and many advances have taken place since the original installation. So, the Residential Services team have now chosen to upgrade their SALTO ProAccess management system to the latest version to take advantage of its increased functionality and features including the ability to use smart phones as access credentials. Benefits of SALTO solution Paul Carr, National Accounts Manager at SALTO Systems, says: “Our ProAccess SPACE Software is a powerful web-based access control management tool that enables users like the University of Leeds to programme access-time zones, manage different calendars and view audit trails from each door. ProAccess SPACE Software's user-friendly web-based interface is simple to set up and configure" “Its user-friendly web-based interface is simple to set up and configure, giving them the flexibility and control they need. It balances security with accessibility, and advanced technology with affordability. By embedding such a high-performance electronic access control solution into their infrastructure, the University can protect people – both students and staff – as well as their assets and buildings. Problems with key access control system “Student accommodation for instance, whatever shape it comes in, is usually busy with people moving from bedrooms to and from various facilities in and around the building. That means a lot of events for doors to deal with. If a room key is not handed in when one student leaves, is the room secure for its next occupant? If a key has been lost how do you cancel it and know the room is truly secure without changing out the lock? And regards to that lost key, has it been copied? “And for audit purposes, on a campus such as Leeds with such a massive choice of accommodation, how do you get an accurate security overview when there are literally thousands of keys in circulation? This is where ProAccess SPACE and electronic access control really scores. “And now, with changing technology, more people want everything to be accessed through their personal device. That should come as no surprise as today’s students are digital natives and they expect convenience to come as standard!” Delivering highest level of security It is important that students are safe and secure and that access to their accommodation is strictly controlled"Simon Mulholland, Residence Refurbishment and Development Manager at the University of Leeds comments: “Living in University accommodation is a great way to experience student life, make new friends and feel part of our student community. We understand how important security is and it is a responsibility we take very seriously. It is important that students are safe and secure and that access to their accommodation is strictly controlled. “The SALTO system we’ve been running since 2010 now has proven track record with us so upgrading was a fairly straightforward decision and the latest version of the ProAccess SPACE software enables us to continue to deliver the highest levels of security combined with the most convenient and enjoyable experience of the learning environment – all as cost-effectively as possible. “Mobile credentials are an exciting application, after all when do you see a student without a smart phone, so this together with a number of other functions gives us enhanced productivity and control in a familiar but more powerful package.”
ASSA ABLOY Access Control, a UK division of ASSA ABLOY, the provider of door opening solutions, has partnered with NetNodes to deliver assured and secure access to a huge new innovation centre in London. Based at Queen Elizabeth Olympic Park, Plexal is a new £15 million project, acting as a base for an ‘innovation community’ that brings together startups, enterprises and academics all under one roof. Plexal sits within the larger Here East complex, which is transforming the former press and broadcast centres for the London 2012 Olympics Games into new spaces for technology companies, universities, startups and creatives. Aperio technology integrated with DoorFlow In total, 59 Aperio L100 wireless high-security door locks were installed across the siteThe innovation hub has been fitted with Aperio wireless, access card-based locking technology, which is fully integrated with DoorFlow, an online platform for managing and auditing building access created by NetNodes. In total, 59 Aperio L100 wireless high-security door locks were installed across the site. These lock solutions provide Plexal with the highest levels of physical protection and transmit comprehensive information on door status to DoorFlow in real time. A further 31 HiD R10 mobile access locks were also provided where wired solutions were necessary, such as for the main office entrances, and for elevators. For organisations looking to invest in a new access control system, Aperio is an effective, straightforward alternative to a wired, high-end solution. It was installed quickly and easily at the Plexal site without cabling and will drastically reduce the innovation hub’s maintenance costs and energy consumption going forward. Cost-effective security upgrade Aperio can upgrade existing mechanically locked doors and wirelessly connects them to new or existing access control systemsAperio can also upgrade existing mechanically locked doors and wirelessly connects them – online or offline – to new or existing access control systems. This can be achieved with minimal modification to doors and premises, offering a cost-effective and simple security upgrade. John Herbert, Facilities Manager at Plexal, said: “What really appealed to me about ASSA ABLOY Access Control’s products was the aesthetics. We have a futuristic-style open plan design here at Plexal – our offices are predominantly glass-fronted, so we needed an effective stylistic design which was not only robust but adaptable too. We foresee change in the not-too-distant future and are delighted at our options to modify.” Discreet and adaptable locking solution Stewart Johnson, Director at NetNodes, explains: “Aperio offers a hardware solution that is well-suited to our online platform, DoorFlow. Plexal required an adaptable locking solution for a range of different doors and, with no wiring required, it was quick and easy to install Aperio with minimal disruption. We are delighted to partner with NetNodes to deliver an easily integrated access control system for this new innovation centre in central London"“The open-plan layout of the space and the high glass doors installed throughout the site meant Plexal needed an access control solution that was discreet and adaptable, with Aperio perfectly meeting these demands. Should any additional doors need to be added to the system in the future, this can be done easily, without modifying or changing the aesthetics of the environment. This also minimises future installation costs, offering a cost-effective and straight-forward access control upgrade.” Integrated access control system David Hodgkiss, National Sales Manager for ASSA ABLOY Access Control, adds: “We are delighted to partner with NetNodes to deliver an easily integrated access control system for this exciting new innovation centre in central London. With up to 800 entrepreneurs using the space to devise, create and launch new products and services, Plexal required a solution that was tried and tested. Aperio enables easy access around the site while providing assured security. “Aperio is a fantastic hardware partner to door security software, such as NetNodes’ DoorFlow. It has been great to work with NetNodes on this project, and we expect to work together on many more successful installations in the future too.”
It took six years to remodel the interior of the ‘Palace of Culture’, a monument to socialism built in the 1960s under East German communist rule. Now Bosch is contributing intelligent solutions to make sure that visitors feel safe there, without detracting from its historic charm. It takes the right setting for culture to flourish. Various things are essential: an ambience in which visitors feel at ease, excellent acoustics, and flawless organisation. Now that the Palace of Culture has been completely renovated to ensure all of this, the city of Dresden boasts a new, modern venue for promoting the arts. Sophisticated security solutions The main auditorium seats 1,700 people, and the building as a whole can accommodate up to 2,800 A completely new, state-of-the-art auditorium is the heart of the building. It meets international standards with its striking architecture and top-notch acoustics, providing ideal conditions for the Dresden Philharmonic Orchestra and all kinds of other musicians to give concerts. There is also a new municipal library branch, emphasising the Palace of Culture’s new, open character. Spacious lobbies containing a restaurant and ticket sales link all of the facilities and rooms with one another. Many of the events held here in central Dresden are sold out. The main auditorium seats 1,700 people, and the building as a whole can accommodate up to 2,800. Crowds like these call for sophisticated security solutions that can be smoothly integrated into the overall design. Cleverly integrated components “We wanted a cost-effective overall solution that would do justice to the Palace of Culture and its unique architecture,” says Steffen Meyer, the building’s manager. “We published an invitation to bid for the project and of all the applications we received, Bosch convinced us that they were right for the job.” The building experts from Bosch implemented a customised solution for the Palace of Culture with a host of cleverly integrated components for fire protection, evacuation, access control, video surveillance and building management. The result is a harmonious overall system that meets the entire range of security needs. “As a public facility where people gather, we have to comply with very strict fire protection rules,” explains Meyer. Invisible smoke detectors “We also had to meet some special requirements.” Since the Palace of Culture has protected status as a historic landmark, the appearance of the walls, ceilings and floors may not be noticeably altered. Security staff can also tell whether anyone is still in the building, an important piece of information in case it is ever necessary to evacuate it Now virtually invisible smoke detectors preserve the ambience of the concert hall. Special calculations were even carried out to avoid impairing its acoustics. Advanced video technology automatically counts visitors to prevent the building’s capacity from being exceeded. Security staff can also tell whether anyone is still in the building, an important piece of information in case it is ever necessary to evacuate it. Building integration system In critical situations, special speakers powerful enough to be heard over the orchestra or even a rock concert are lowered from the ceiling to make sure that everyone hears important announcements. All of the individual components are networked via the Building Integration System from Bosch. It makes it easy for the well-trained security guards to monitor and control everything. And to ensure that everything functions reliably in the long term, experts from the Bosch centre in Dresden will regularly check and service the system. Meyer stresses that “we don’t want our culture fans to run any risks.”
Bluffton Self Help, a non-profit organisation providing food, clothing and financial assistance to low-income residents of Bluffton, S.C., has gone high tech with an Iris ID iris recognition system tracking the hours of paid staff and volunteers. An Iris ID iCAM R100 camera replaces mag stripe cards, said Tony O’Brien, president of Sourcecode LLC, a South Carolina-based software development firm. He designed the iris system, as well as a computer network and telephone system for Bluffton Self Help. Saving the cost of purchasing ID cards “When I started working with the group it was still using sign-in sheets for its patrons to receive benefits,” he said. “I helped move them to a swipe card system about seven years ago. Then last summer I suggested to the executive director we could use iris identification to eliminate the cards.” The iris-based system saved Bluffton Self Help from purchasing and printing new and replacement ID cardsAccording to O’Brien, the iris-based system saved Bluffton Self Help from purchasing and printing new and replacement ID cards for the five paid staff members and more than 250 volunteers who regularly use the system. The Iris ID system paid for itself in about five months, O’Brien said. After staff inputs a new volunteer’s data, it takes seconds to enrol the person in the system. The person stands in front of a camera which takes a picture of both eyes (irises). Software turns the photo into a digital template stored on the organisation’s computers network. The same camera is later used to identify volunteers arrive and leave in a process that takes less than two seconds. Monitoring volunteers’ working hours Kimberly Hall, executive director, Bluffton Self Help, said the volunteers, many of them senior citizens, tell her the system is easy and fun to use. “Our volunteers love it,” she said. “And with the touch of a button on our computer we can see how many hours our volunteers have worked.” With the touch of a button on our computer we can see how many hours our volunteers have worked"Hall estimated volunteers annually provide about $1.2 million worth of services. That’s important to know when the privately funded group seeks contributions from donors who often want to make sure the organisation has the manpower to ensure those in need are receiving services. Hall said patrons still use the swipe card system as many are undocumented residents and fearful of new technologies. She hopes education will change that as Iris ID’s stored digital templates cannot be reconstructed to identify a person. Accurate and easy to use systems Mohammed Murad, vice president global sales and business development, Iris ID, said the Bluffton Self Help system shows how iris recognition technology is appropriate for virtually any organisation needing identity verification for security or time and attendance. “Systems from Iris ID are affordable, accurate and easy to use,” he said. “They’re no longer just for government organisations or Fortune 500 companies. The company is excited to be a technology provider to many non-profit organisations around the world.”