Elizabeth France CBE, Security Industry Authority Chair, announces the appointment of Ian Todd as SIA Chief Executive. Ian succeeds Dave Humphries who has been interim CEO since the departure of former SIA CEO Alan Clamp at the end of October. Ian will join the SIA on 25 February 2019. Ian will be joining the SIA from the Independent Office for Police Conduct (IOPC) where he is currently Deputy Director General. This builds on a number of board level roles in professional regulation, including...
Edesix, UK-based provider of Body Worn Cameras, announces a partnership with Environment Agency enforcement teams in the East Midlands following a successful six-month trial. The trial, which was commissioned after a growing number of abusive incidents during site inspections to waste sites, found that wearing Body Worn Cameras helped to reduce incidents of anti-social behaviour, assaults and threats against Environment Agency staff. Abusive behaviour Footage captured on a bodycam in the Nort...
The Milestone Husky X series is designed to unlock the full potential of Milestone’s XProtect video management software (VMS), offering remarkable performance and low total cost of ownership. All NVRs in the Milestone Husky X series utilise hardware accelerated video decoding for server-side motion detection to further increase performance and camera capacity – all that in hardware that is customisable and can be matched to specific functional, operational and budgetary requirements....
This Christmas the risk to retailers’ margins from theft is greater than ever before, according to the Lodgic Intelligence Centre. The escalated threat results from three factors: increased activity by organised criminal gangs; reduced security staffing resulting from the hike in the minimum wage; and a decline in the response to shoplifting by the police - who may be unwilling to respond to the theft of items worth less than £200. Operating nationally Close to 80 percent of retai...
Employee turnover is a problem for many companies, especially among younger employees who have not developed the philosophy of employer loyalty that was common in previous generations. Nowadays, changing jobs is the norm. The idea of spending decades working for a single employer seems almost quaint in today’s economy. However, excessive employee turnover can be expensive for employers, who are looking for ways to keep their brightest and best employees happily toiling away as long as poss...
Inner Range access control products all include intruder detection systems certified as Grade 3, according to European Standard EN50131-1. The grading system reflects how skilled and prepared intruders might be. Grade 3 (on an ascending risk scale from 1 to 4) assumes intruders will have some knowledge of an alarm system and a comprehensive range of tools and portable electronic equipment. Many insurance companies will not provide business cover unless a Grade 3 alarm system is in place. Effec...
The Security Industry Authority's (SIA) South East Partnerships and Interventions team and Thames Valley Police will be calling at Reading's top student pubs and clubs. They will share best-practice guidance on safer physical intervention for door supervisors as a reminder of how to keep their clients and themselves safe. The aims of the event are to promote the importance of safer restraint and reduce any possible violence during the festive season. The initiative marks the Reading launch of a campaign to improve students' safety during the Christmas party season. Licensed door supervisors The SIA team will share a poster and leaflets on Safer Physical Intervention for Door Supervisors with four top student pubs. It features guidance and illustrations of best practice for safer restraint. This is intended as a quick reminder for Door Supervision licence holders and relates to the training they received in physical intervention. Kevin Young, the SIA's Regional Investigations Manager, South Region, says that the initiative is a positive way to promote safer working practices at venues that are likely to encounter violence. We want students and young people to have a great night out and go home this Christmas unharmed" "We want students and young people to have a great night out and go home this Christmas unharmed. It also ensures the safety of the licensed door supervisors who work at these venues, the majority of whom do a very good job in challenging circumstances. This builds on an existing partnership between SIA and Thames Valley Police to reduce the levels of violence as a result of alcohol consumption at Reading's nightspots." Report incidents The initiative is supported by Thames Valley Police (Reading) and the University of Reading. In addition the campaign seeks to persuade businesses and door supervisors in Reading's night time economy to report incidents to the police so that the SIA can get an accurate picture of the level of violence that takes place against students and door supervisors. Incidents can be reported anonymously to Crime Stoppers. The National Crime Statistics reveals that victims of assault are usually male (2.1% compared with 1.3% of women) and they account for a larger proportion of victims of violence with injury (53% compared with women at 47%) and they are aged between 16-24. Incidents of violence increases when alcohol is involved.
On Wednesday 28th November, GJD’s longest serving staff member, Chris Moore celebrated 30 years of service. As Technical Director at GJD, Chris is responsible for the Research and Development of new products and technology for the company. Chris’s knowledge and skills have made him an integral part of GJD. GJD has over 35 years’ experience in protecting and securing people, properties and assets. In 2017 GJD was awarded with the Queen’s Award for Enterprise for International Trade, which is the UK’s highest accolade for international business success. Continuous commitment Since GJD was established in 1983, the mission of the business has been to develop world class security and lighting solutions, as well as create a friendly and professional reputation in the industry. Chris has exemplified great attitude, hard work and dedication over the last 30 years" Mark Tibbenham, Managing Director at GJD commented: “GJD takes great pride in developing new and innovative designs; utilising the latest technology and implementing state-of-the art manufacturing techniques, all of which ensure the company’s respected position within the industry. Chris has exemplified great attitude, hard work and dedication over the last 30 years. Chris is a fantastic example of taking on our core values with his continuous commitment to delivering high quality professional security products and customer service”. Fantastic memories Mark continued to say: “We are delighted to recognise Chris’s loyalty and dedication. Thank you for all of your hard work Chris”. Chris Moore added: “I can’t believe it has been 30 years. I thoroughly enjoy what I do and I have created some fantastic memories over the years, for example designing many award winning products and having the pleasure of meeting Her Royal Highness Princess Anne”. A long-service award was presented to Chris Moore to recognise and celebrate his long service at GJD.
The Board of Directors of Digital Systems Corporation, the parent company of Galaxy Control Systems, a provider of integrated access control and security solutions, announces the appointment of Rick Caruthers to the position of President at Galaxy Control Systems. Effective immediately, this appointment reflects the company’s long-term planning and succession strategies. “Rick has essentially been working in the capacity as president of Galaxy Control Systems for the past several years, and with this appointment will be able to execute his vision and goals for the company,” said Robert Laughlin, Chairman of Digital Systems Corporation. Extensive experience “After 17 years of proven service and dedication to Galaxy Control Systems, we are most confident that Rick is the person best suited to be at the helm of this organisation moving forward.” Mr. Caruthers’ extensive experience and proven track record in the professional security industry spans over 28 years, where his career was initiated on the integration side of the business then migrated into the manufacturing space. I am extremely honoured with the Board’s decision to entrust me with the continued expansion and growth of Galaxy Control Systems" Over 17 years to date, Mr. Caruthers has risen through the ranks in positions ranging from Regional Sales Manager, Government Sales Director, Vice President of Sales, Executive Vice President, to his current role as President of Galaxy Control Systems. “I am extremely honoured with the Board’s decision to entrust me with the continued expansion and growth of Galaxy Control Systems,” said Rick Caruthers, President, Galaxy Control Systems. Exceptional customer service “There are so many exciting opportunities that lie ahead for Galaxy as we continue to evolve and supplement our portfolio of on-premise based and cloud access control solutions, and expand internationally. And we will maintain our focus on the core values that have propelled Galaxy Control Systems over the years, including exceptional customer service and outstanding quality hardware and software offerings that will remain designed, developed and manufactured in-house in the USA.” The Galaxy Control Systems portfolio is centered on the company’s powerful System Galaxy v11.02 and Cloud Concierge access control platforms, which accommodate the latest reader technologies and technology trends, as well as holistic VMS integration. The versatile offering provides resellers and users with the unique ability to implement the access control solution that best fits their specific needs and budget.
Pulse Secure, the provider of Secure Access solutions to both enterprises and service providers, announced the release of Pulse Policy Secure (PPS) 9.0R3 to extend its Zero Trust Security model to IIoT devices and smart factories. The new version enables factories to streamline machinery repairs and diminish costly production downtime through IT-managed secure access. It also secures networks by expanding its behavioural analytics to IoT devices, detecting anomalies and preventing their compromise. “Manufacturing customers are using IoT to retool their factory floors, creating smart production lines that report their health and operational efficiency. One benefit of this approach is that customers can proactively perform preventative or predictive maintenance on machines to avoid costly production outages,” said Prakash Mana, Pulse Secure’s vice president of product management. Remote access for service technicians PPS dynamically profiles the network to discover, classify and apply policy to IoT devices, and includes a built-in IoT device identification library“Our latest Pulse Secure release helps customers not only secure the smart factory floor, but it also helps streamline their maintenance activities by giving service technicians remote access to the equipment they maintain. Regardless if they are on the factory floor or in their remote office, our Zero Trust Security limits technician access to the equipment they maintain and requires that they use secured end-user devices to perform their work.” Pulse Policy Secure (PPS) is an integral part of Pulse Secure’s combined VPN and NAC solution that provides corporate networks with Zero Trust Security through visibility, ‘comply to connect’ policy enforcement and security orchestration with popular network and security infrastructure. PPS dynamically profiles the network to discover, classify and apply policy to IoT devices, and includes a built-in IoT device identification library. The solution also integrates with Next Generation Firewall (NGFW) solutions to provide identity and device security state data, as well as to fortify micro-segmentation to isolate and manage IoT devices on enterprises networks. Provisioning IIoT devices to NGFWs The latest Pulse Policy Secure release helps customers protect factory floor system integrity by providing technicians secure remote access" PPS 9.0 extends the Zero Trust Security model to IIoT devices used in smart factories and buildings, with blended IT and OT environments. It automatically discovers and profiles IIoT systems, such as factory floor SCADAs, PLCs and HMIs, or office building HVAC systems, providing dynamic visibility and securing them by enforcing policies for local and remote access by authorised users and contractors. PPS 9.0 also automatically provisions IIoT devices to next-generation firewalls (NGFWs) to facilitate remote access without provisioning overhead. “A top priority for manufacturing customers is complete visibility and security of IIoT devices on smart factory floor environments. Because failing systems may lead to loss of revenue or human life, customers must emphasise rapid remediation of machines to avoid system outages,” said Tony Massimini, Frost & Sullivan Senior Industry Analyst, Information & Network Security. “The latest Pulse Policy Secure release helps customers protect factory floor system integrity by providing technicians secure remote access. New Behavioural Analytics features also safeguard against attacks by detecting anomalous activity.” Preventing attacks by detecting anomalous activities The new PPS 9.0 IoT support provides practical relief for the frequent and costly issue of factory floor equipment outagesThe latest release of PPS also provides sophisticated behavioural analytics that alert security teams of anomalous IoT device behaviour and automatically requires added factors of authentication. PPS 9.0 builds baseline behaviour profiles for managed and unmanaged IoT devices utilising information correlated from multiple sources such as NetFlow, user and device data. With these profiles, the platform detects anomalous activity, malware infections and domain generation attacks, allowing security teams to be more responsive to threats and take pre-emptive measures before attacks succeed. The new PPS 9.0 IoT support also provides practical relief for the frequent and costly issue of factory floor equipment outages. Aberdeen recently reported that 82 percent of companies reported unplanned downtime in the past three years, which can cost a company as much as $260,000 an hour. Authenticated remote secure access The resulting downtime breaks production and lowers profit, because factory floor repairs often take days when security requirements mandate that service technicians physically visit the factory to diagnose and repair the problem. The latest PPS release works seamlessly with Pulse Connect Secure to solve the problem in an innovative way. These IIoT networks help our customers gain real-time system diagnostics, reduced downtime and overall lower operational costs"The combined NAC and VPN approach enables IT teams to grant remote secure access—authenticated and encrypted—to support contractors for expedited repair and return to service of factory IIoT systems for greater uptime and productivity. IT teams ensure security with remote zero-trust access via auto-provisioned NGFWs, and by enforcing security policies that authenticate contractors based on their technician role, endpoint device status and authorisation to work on the targeted IIoT device. Real-time system diagnostics “Some of our customers operate among the manufacturing and transportation industry’s biggest and most distributed internet-connected device deployments. These IIoT networks help our customers gain real-time system diagnostics, reduced downtime and overall lower operational costs,” said Kirk Hanratty, vice president and chief technical officer at IT security and solutions company SynerComm. “For these and other customers, IIoT drives their business where assuring availability and secure access throughout an IIoT infrastructure is paramount. We have found Pulse Secure’s platform to offer our customers the usability, interoperability and reliability necessary to support large scale IIoT applications.”
Gira, one of the global full-range suppliers of intelligent system solutions for building management, make light and blind control easy with the launch of its brand new and highly informative instructional video for the Gira System 3000. The Gira System 3000 is an advanced blind and light control system that one can control in their home with the touch of a button, conveniently controlled through the Gira App or Display timer. Smart technology in home has never been easier, more convenient or eco conscious: helping one to save on utility bills by lowering the blinds and minimising potential heat loss when needed. The System 3000 blind control customised time program is also available with an astro function for added convenienceWith the option to control either manually or automatically, one can store their own personal blind control settings at the push of a button: spanning movement times for all seven days or customised separately for weekdays and the weekend via the menu. Dynamically adapt to weather changes The System 3000 blind control customised time program is also available with an astro function for added convenience. The integrated astro function makes it possible to dynamically adapt to changes in sun position and light phase automatically: sunrise and sunset and the changeover between summer and winter season. Did you know that statistically, illuminated and/or lived-in properties are less likely to be burgled? Gira gives special importance to high levels of functionality with a view to increase build security with 21st century intelligence. For example, the Gira System 3000 makes it possible for one's home to mimic habitation by opening/closing the blinds: ideal when planning a long holiday, business trip or the property is a second home. Controlling the blinds via Gira App The Gira System 3000 operating top unit memory can store both an individual intermediate position and a time for raising and loweringIn addition, the Gira System 3000 operating top unit memory can store both an individual intermediate position and a time for raising and lowering. If Memory Mode is activated, both functions are repeated in a 24-hour cycle. In Night Mode, the status and function LED are not permanently illuminated: meaning a more comfortable, unbroken sleep! For even more user convenience, Gira recommends to download the Gira App so one can control the blinds and lighting from the comfort of their sofa or remotely, via a smart phone or tablet. The operating unit is bluetooth enabled, and the App has a clear display and a large screen that is perfect for keeping control of all the settings: as it easy to copy programmes from other units that have already been created. Making lives easier and convenient Mark Booth, Managing Director at Gira UK Ltd, comments “We have a notable aptitude for perfecting both form and function, but above all else, making lives a little easier, more convenient and safer for our customers. As a result, our highly intuitive and intelligent systems have been designed to create a working brain in your home so that it starts to enrich your lifestyle, personal preferences and daily routine.” All this can be achieved at the push of a button and features include: Illuminated digital display Five operating top units Touch sensitive display Blind timer for ease of use Separate program settings available Simple button controls Bluetooth enabled Personalisation Astro setting Memory mode
GJD, a British manufacturer of professional external detector equipment and LED illuminators, is very pleased to announce it has been shortlisted as a UK OSPA 2019 finalist in the Outstanding Equipment Manufacturer category. Winners will be announced at an evening awards ceremony on Thursday 28th February 2019 at the Royal Lancaster London hotel. Now in their third year, the UK OSPAs serve to acknowledge the creditable and infinite contributions that companies, initiatives, teams and individuals make to the security industry and wider community. Developing innovative products “The standard of entries this year has again been really high making the judging process as difficult as ever” commented Professor Martin Gill, Founder of the OSPAs. “Those that have been selected were marked independently by the judging panel and all reached a score threshold – ensuring they represent the very best in the industry.” This nomination highlights GJD’s commitment to developing high quality innovative products" Ana Maria Sagra-Smith, GJD’s Sales and Marketing Director commented: “We are delighted and very proud to have been selected as a finalist for this prestigious award. This nomination highlights GJD’s commitment to developing high quality innovative products.” Reduce false alarms Ana Maria continued to say: “We are looking forward to attending the awards ceremony in February when the winner will be announced.” GJD has over 35 years’ experience in protecting and securing people, properties and assets. In 2017 GJD was awarded with the Queen’s Award for Enterprise for International Trade, which is the UK’s highest accolade for international business success. GJD's security solutions rapidly identify genuine alerts, reduce false alarms and optimise the callout of responders, making its product range a truly valuable asset to both people and properties in all industry sectors across the world.
Thousands of security professionals gathered Nov. 14-15 at the Javits Center in New York City to explore new products, solutions and technologies, network with security luminaries and obtain high-quality industry education. ISC East, sponsored by the Security Industry Association (SIA), is the Northeast’s largest security industry event; more than 7,000 security professionals attended or exhibited at this year’s conference. Following day 1 of ISC East, SIA gathered industry luminaries and experts for SIA Honors Night, an annual event featuring a cocktail reception, a gala dinner benefiting Mission 500, engaging entertainment and an awards ceremony recognising industry leaders. Sold-out event SIA Honors Night 2018 was a sold-out event held at the Current at Chelsea Piers. The awards presented at SIA Honors Night 2018 were: SIA Progress Award (presented by SIA’s Women in Security Forum) – Eddie Reynolds, president and CEO, iluminar Inc. Women in Biometrics Awards (co-founded by SIA and SecureIDNews and co-presented with sponsors FindBiometrics, IDEMIA and SIA’s Women in Security Forum) – Kelly Gallagher, senior account manager at NEC Corporation of America; Lisa MacDonald, director of the Identity Management Division in the Office of Biometric identity Management at the U.S. Department of Homeland Security; Colleen Manaher, executive director of U.S. Customs and Border Protection; Lora Sims, senior biometric examiner at Ideal Innovations, Inc.; and Anne Wang, director of biometric technology research and development at Gemalto Cogent SIA Insightful Practitioner Award – Guy M. Grace, Jr., chair of the Partner Alliance for Safer Schools Steering Committee and director of security and emergency planning for Littleton Public Schools in the Denver suburb of Littleton, Colorado Jay Hauhn Excellence in Partnerships Award – Larry Folsom, co-founder and president, I-View Now George R. Lippert Memorial Award – Pat Comunale, retired security industry veteran, former member of the SIA Board of Directors and former CEO and president for Tri-Ed Distribution, an Anixter company Standout keynotes SIA Honors Night also highlighted Mission 500, a charity that advocates for children and families living in extreme poverty in the United States Honors Night guests enjoyed keynote remarks from Bonnie St. John, a Paralympic ski medalist, Fortune 500 business consultant, Rhodes scholar, former White House official and best-selling author. St. John discussed her journey to become the first African-American ever to win medals in Winter Olympic competition despite having her right leg amputated at age five and shared her top lessons from mentors and her advice for cultivating resilience. SIA Honors Night also highlighted Mission 500, a charity that advocates for children and families living in extreme poverty in the United States; each year, SIA Honors Night raises funds for Mission 500. SIA presented 26 engaging education sessions through the SIA Education @ ISC East program, including two standout keynotes and four hands-on workshops. Hundreds of conference attendees participated in these sessions, with impressive speakers like Valerie Thomas, ethical hacker and executive consultant at Securicon; Pierre Bourgeix, president at ESI Convergent; Scott Swann, president and CEO of IDEMIA National Security Solutions; and Jumbi Edulbehram, regional president – Americas, Oncam. SIA sponsored Infosecurity North America’s Keynote Stage, the central hub of the event Confronting emerging threats Highlighted education sessions at this year’s conference included: Friend or Foe? Technology Disruption and the Physical Security Industry, a keynote address by Philip Halpin, senior vice president and head of global security at Brown Brothers Harriman, one of the country’s oldest and largest privately held financial firms 21st Century Best Practices: Reporting From the Front Lines on How Law Enforcement and the Security Industry Are Confronting Emerging Threats, a keynote address by James A. Gagliano, a retired FBI supervisory special agent, CNN law enforcement analyst and adjunct assistant professor at St. John’s University Cybersecurity professionals ISC East 2018 was co-located with two additional conferences – Infosecurity North America and Unmanned Security Expo Additional cutting-edge topics covered in the education sessions included the move to smart cities, convergence in the security industry and the use of artificial intelligence in video analytics. ISC East 2018 was co-located with two additional conferences – Infosecurity North America and Unmanned Security Expo. SIA sponsored Infosecurity North America’s Keynote Stage, the central hub of the event, which featured a presentation from world-famous hacker Kevin Mitnick, insights from Dave Hogue of the National Security Agency’s Cybersecurity Threat Operations Center, a discussion on the cyber skills shortage gap and ways to attract, develop and retain talented cybersecurity professionals and more. Handle sensitive data Additional events at ISC East 2018 included: A breakfast presented by ISC Security Events and SIA’s Women in Security Forum featuring a panel discussion celebrating women in security and supporting the participation and advancement of women in the industry Paid hands-on workshops providing cutting-edge information and valuable insights on the most current business trends, technologies and new developments in security Free exhibitor product training sessions sharing live, in-depth demonstrations A meeting with SIA’s Data Privacy Advisory Board, which provides information and best practices to help SIA members handle sensitive data in a safe and secure manner to protect the personally identifiable information of their employees, partners and customers from potential breaches
As we approach National Safe Schools Week (October 21-27), it is appropriate for a conversation to begin regarding establishing standards for K12 school security. Currently no standards exist for assisting schools navigate the complexity of understanding what they need, how much it will cost and how they will secure their learning environments. Security industry experts The Partner Alliance for Safer Schools (PASS) is one of the organisations at the forefront of establishing security standards for schools. In 2014, the Security Industry Association (SIA) and the National Systems Contractors Association (NSCA) formed PASS, which brought together a cross functional group of members including school officials, safe schools’ consultants, law enforcement and security industry experts to collaborate and develop a coordinated approach to protecting K-12 students and staff. School administrators are often contacted repeatedly by organisations with multiple safety and security products PASS has provided valuable insights regarding an ‘All Hazards’ approach to school safety and security. In fact, PASS suggests that school administrators are challenged with two decisions: Determining what they need to do How to prioritise Safe school environment School administrators are experts in running schools and providing education. However, most are not security experts and do not understand the complexity of implementing a comprehensive physical security and safety program across their districts. Still, they are often contacted repeatedly by organisations with multiple safety and security products. School administrators are experts in running schools and providing education, but most are not security experts Some of these organisations recognise their products are just pieces of a safe school environment puzzle and how they fit in, whereas others focus on specific applications and do not understand how their specific solutions may affect life safety codes and Americans with Disabilities Act law. (Note: Many ‘barricade devices’ fall into this latter category and actually introduce liability concerns with the unintended consequences of their use.)Schools incorporate evacuation drills as part of their emergency preparedness plans and practice on a regular basis Even for experts, the plethora of options and disparate systems required to integrate a safety and security approach at schools is daunting. The ongoing challenge is integrating access control, video, mass notification, and/or visitor management products into a single, effective, and appropriate system the owner can understand, utilise, and afford and that meet local codes and ADA laws. In the absence of standards, schools are likely to amass a collection of devices that do not constitute a comprehensive solution. Lack of consensus In years past, the our industry and commercial buildings adhered to legacy codes – like Building Officials and Code Administrators International Inc. (BOCA), Uniform Building Code (UBC), Southern Building Code Congress International Inc. (SBBCI), and International Conference of Building Officials (ICBO) – which have traditionally been revised every three years, while local jurisdictions decided what versions to adopt and enforce. Currently, however, there is a move toward the International Building Code (IBC), which is published by the International Code Council (ICC) and includes standards and guidance for commercial buildings on doors, windows, and other openings.A risk assessment is the next step toward developing a comprehensive security plan, and begins with developing a trend analysis Still, despite this migration of codes from a patchwork of local decisions to global guidelines, there remains a lack of consensus around school security. The current fragmented approach causes confusion regarding how new schools are designed and how to retrofit existing school buildings, whose average age is 45+ years. Right protection equipment One can point to the fact that there hasn’t been one student lost in a school fire in over 50 years as testament to standards like NFPA 80 and NFPA 101 being referenced in model building codes. Additionally, schools incorporate evacuation drills as part of their emergency preparedness plans and practice on a regular basis. It’s not just having the right protection equipment in the building, it’s also having a procedural layer in place to make sure everyone knows their roles and responsibilities in the event of fire. The stress of the actual event can limit ones’ ability to think clearly. Practice makes perfect. Why would we approach school security any differently? School security is a team effort, and it is important to understand all the areas security impacts and involves School security is a team effort. It is important to understand all the areas security impacts and involves. PASS suggests starting with a basic team consisting of: Security Director Local Law Enforcement School Administrator Integrator Door and Hardware Consultant IT Director Comprehensive security plan Quantifying and mitigating risk are the jobs of security professionals and school administrators A risk assessment is the next step toward developing a comprehensive security plan. This often begins with conducting a trend analysis requiring the collection of data from a variety of public and private sources. The challenge is to pull these pieces into a usable and easily understood format that provides a guide for current and future risk concerns. Risk assessment and mitigation can never eliminate risk. Quantifying and mitigating risk are the jobs of security professionals and school administrators. Data from the following sources can help measure risk: Campus: Review incident report trends for at least the past 36 months. Area and city: Review crime data from local law enforcement for the surrounding neighborhood and city. Screening procedures: How is hiring conducted? Anonymous tip reporting systems: Enabling students, staff members, parents and the community to anonymously alert administrators to perceived and actual threats. Social media monitoring: such monitoring can provide important information that can be used to identify risks. Monitoring social media could help measure risk for school safety Delay adversarial behaviors These assessments can then be incorporated into the best practice approach of Layered Security. Layered security combines best practice components within each layer that effectively deter, detect and delay adversarial behaviors. Layered security works from the outside in. As one layer is bypassed, another layer provides an additional level of protection. The asset being protected is at the center of the layers – students, staff and authorised visitors. PASS defines five layers of Security:As one layer is bypassed, another layer provides an additional level of protection District Wide Property Perimeter Parking Lot Perimeter Building Perimeter Classroom/Interior Perimeter Appropriate Tier target Each layer can be broken down into Tier levels with Tier 1 being basic and Tier 4 being the highest level of security (Figure 1) . It is important to understand that the demographics of individual school buildings varies, even within the same district. Security experts will quickly point out that ‘if you’ve seen one school, you’ve seen one school’. The assessments will determine the appropriate Tier target. Figure 1 Each layer includes essential protective elements, or components, of security. Every layer does not necessarily include all seven of these common components, and a layer may include additional components unique to that particular layer. Safety and security components Policies & Procedures People (roles & training) Architectural Communication Access Control Video Surveillance Detection and Alarms While components are not listed in a priority order, three components included in all layers are policies and procedures, the roles and training of people, and communication. These components often perform a function in every layer and every tier in each layer. Three tools come together in the PASS approach as outlined in the new 4th Edition of the PASS Guidelines (Figure 2) - the Layers are established and defined, a Checklist/Assessment breaks down each layer into tiered best practices which then tie into the guidelines where a narrative explains each best practice in more detail. Figure 2 Schools need not reinvent the wheel when it comes to school security planning. Following the best practices of Risk Assessments and Layered Security will ensure that every school building in a district will have a unique and comprehensive plan that is tailored to their individual needs.
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalisation and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're likely to find a difference in size between companies. Whether it’s a global retail chain versus a small family-owned store, a corporate restaurant chain versus a mom-and-pop diner or a small bed and breakfast versus a large hotel chain — each side of the coin presents unique characteristics and advantages in a number of areas. Disparity in physical security industry Customers are drawn to products and services from large enterprises as the big names typically imply stability This disparity very clearly exists in the physical security industry, and differences in the sizes of product manufacturers and service providers could have important implications for the quality and type of the products and services offered. All too often, customers are drawn to products and services from large enterprises, as the big names typically imply stability, extensive product offerings and global reach. And that's not to say that these considerations are unwarranted; one could argue that larger companies have more resources for product development and likely possess the combined expertise and experience to provide a wide range of products and services. But the value that a company’s products and services can bring isn’t necessarily directly related to or dependent on its size. In an age where the common wisdom is to scale up to be more efficient and profitable, it’s interesting to pause and think about some of the possible advantages of small- and medium-sized businesses (SMBs). Typically, “small” companies are defined as those with less than 100 employees and “medium” with less than 500. Providing social mobility Schumacher argued that smaller companies are important engines of economic growth. Indeed, according to the Organisation for Economic Cooperation and Development (OECD), a group of 36 member countries that promotes policies for economic and social well-being, SMBs account for 60 to 70 percent of jobs in most OECD countries. Importantly, SMBs provide resilience in that there are often large economic and social impacts when big companies fail. Smaller companies are better for regional economies in general, as earnings stay more local compared to big businesses, which in turn generates additional economic activity. SMBs are also better at providing social mobility for disadvantaged groups by giving them opportunities and enabling them to realise their potential. Smaller companies are often more innovative, bringing to the market novel technologies and solutions such as Cloud, analytics, AI, and IoT New companies introduce new technologies There's no denying the role of start-ups when it comes to innovation. In the security industry, many new technologies (e.g. Cloud, analytics, AI, IoT) are first brought to the market by newer companies. In general, smaller companies’ products and services often have to be as good or better than others to be competitive in the marketplace. They are therefore often more innovative, bringing to the market novel technologies and solutions. And these companies are also more willing to try out other new B2B solutions, while larger companies tend to be more risk-averse. Customer service Aside from the quality of products and services, arguably one of the most important components of a security company’s success is its ability to interact with and provide customers the support that they deserve. Smaller companies are able to excel and stand out to their customers in a number of ways: Customer service. Customers’ perceptions of a product’s quality are influenced by the quality of support, and smaller manufacturers often possess a strong, motivated customer service team that can be relatively more responsive to customers of all sizes, not just the large ones. A superior level of support generally translates into high marks on customer satisfaction, since customers’ issues with products can be resolved promptly. Flexibility. SMBs have a greater capacity to detect and satisfy small market niches. While large companies generally create products and services for large markets, smaller companies deal more directly with their customers, enabling them to meet their needs and offer customised products and services. And this translates to adaptability, as SMBs become responsive to new market trends. By having a pulse on the market, smaller companies have much more flexibility in their supply chain and can adjust much faster in response to changing demand. Decision-making. Smaller companies are much more agile in decision-making, while larger enterprises often suffer from complex, tedious and lengthy decision-making processes. Communication is easier throughout SMBs, as smaller teams enable new ideas to flow and can solve problems faster. Job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction. SMBs are also generally more connected to local communities and participation in community activities leads to a greater sense of purpose. Additionally, SMBs have a much smaller impact on the environment, which is increasingly becoming an important consideration for today’s employees and customers. Though Schumacher's book takes a much deeper dive into the large global effects of scale on people and profitability, the general impact of a company’s size on its products and services is clear. It’s important for all players in the security industry to remember that the commitment and dedication to product quality can be found in businesses of all sizes. Ensuring safety of people, property and assets Large manufacturers may catch your eye, but small business shouldn’t be forgotten, as they can offer end users a robust set of attributes and benefits. While all security companies are aiming to achieve a common goal of providing safety for people, property and assets, smaller businesses can provide extensive value when it comes to driving the economy, innovating in the industry, providing quality employment and offering superior customer service.
The Global Security Exchange (GSX) seems smaller this year, which is not surprising given the absence on the show floor of several big companies such as Hikvision and ASSA ABLOY (although their subsidiary HID Global has a big booth). A trend affecting the number of companies exhibiting at GSX 2018, and other trade shows, is industry consolidation, which is impacting the show even beyond the fewer exhibitors this year in Las Vegas. GSX is the new branding for the trade show formerly known as ASIS. There was an impressive crowd of visitors waiting for the show floor to open Tuesday morning; the conference part of the program began on Monday. After the attendees filed through the doors, the foot traffic seemed brisk throughout the morning, and was somewhat steady until the end of the first day. Exhibitors as a whole seemed pleased with the first day and cautiously optimistic about the rest of the show. Acquisitions and consolidation HID Global announced on the first day that they will acquire Crossmatch - emphasising the impact of consolidation Emphasising the impact of consolidation on the industry as a whole, and on this show, was an announcement from HID Global on the first day that they will acquire Crossmatch, a biometric identify management and secure authentication solutions provider. It’s a comparatively large acquisition for the company specialising in trusted identity solutions. Just days earlier, another acquisition also seemed to confirm the trend when UTC Climate, Controls and Security — the owner of Lenel — announced an agreement to acquire S2 Security. The fruits of another recent acquisition was on display at the GSX 2018 hall, where Isonas took its place near the front entrance as part of the Allegion booth, just three months after the global security provider acquired the ‘pure IP access control company.’ Isonas is well positioned in two of the three fastest growing segments of the access control market — IP hardware, which is growing 41 percent per year globally, and access control as a service, or ‘cloud’ technology, which is also outpacing the overall access control market. Allegion also has the third fast-growing segment, wireless locks, covered with its Schlage brand. "New avenues of growth" The early days of new ownership is opening fresh opportunities for both organisations as Allegion seeks to leverage Isonas’ intellectual property and the smaller company finds new avenues of growth in the larger organisation, says Rob Lydic, Isonas Global Vice President of Sales. Motorola joined Avigilon in a higher profile role at their booth, emphasizing consolidation in the industry Lydic sees a likelihood of additional acquisitions in the near future in the security space, given the large amount of capital currently available to be deployed, and the large number of entrepreneurial companies looking to make the leap, as Isonas did, from a small booth at the back of the hall to front-and-center as part of a big industry player. Another reflection of consolidation: Motorola Solutions is taking a much higher-profile role in the Avigilon booth. In addition to signage, ownership by Motorola is also impacting the Avigilon product offerings. For example, the Motorola Ally security incident management and communications system has been integrated with Avigilon’s analytics-based event detection, and is being positioned to serve the enterprise market. The system simplifies security operations with a single platform that allows access to critical data, including video and access control systems, directly from any web-enabled device. Another reflection of consolidation: Motorola Solutions is taking a much higher-profile role in the Avigilon booth Avigilon is displaying Motorola Solutions’ CommandCenter Aware integrated with Avigilon’s systems for use with public safety applications to provide dispatchers and intelligence analysts with video feeds, incident details, alerts, data mapping and responder location. Avigilon has also integrated its AI-driven Appearance Search technology with its Access Control Manager system, so video searches can be performed based on a badge credential. The system can automatically pull up any information, whether video or events in the access control system, based on the badge information. It can also be used to search for lost badges, or to view where a person is located in the building. Avigilon introduced an AI appliance that allows existing cameras to be integrated with Appearance Search The company introduced an AI appliance that allows existing (non-Avigilon) cameras (up to 20 two-megapixel cameras) to be integrated with Appearance Search. Also, the next generation of analytics allows detection of more things, such objects a person may be holding, or detection based on what they are wearing. The growth of the cannabis market Although attendees at GSX are generally understood to be more end users than integrators, Joe Grillo, CEO of ACRE, the parent company of Vanderbilt Industries and ComNet, says he sees little difference in attendees at GSX compared to the ISC West show in the spring. “We see all our resellers here,” he says. Grillo noticed that Day One booth traffic was “not consistently busy, but steady.” Grillo says ACRE expects to be active again soon in the mergers and acquisitions market. The company has grown through six acquisitions since its founding, and has had one divestiture (when it sold Mercury Security to HID last fall). Since selling Mercury, ACRE has been ‘back in the buying mode,’ just looking for the right opportunity, says Grillo. New markets are a theme at GSX, and one of the biggest new opportunities is the cannabis industry. Marijuana has been legalised in dozens of U.S. states, and Canada is on the verge of legalising the drug. March Networks works with multiple cannabis operators to provide video solutions, point-of-sale transaction data, and customer analytics March Networks is among the companies targeting the cannabis industry in a big way. Already across the U.S., March Networks works with multiple cannabis operators to provide video solutions, point-of-sale transaction data, and customer analytics. The business intelligence solutions also aid compliance in the highly-regulated industry. March Networks provides radio frequency identification (RFID) tag to track plants throughout the channel, and tracking is integrated with video systems to provide correlated video views. A couple of exhibitors mentioned to me the need for commercial companies to deploy a comparable level of automation as their employees are accustomed to in the smart home environment. That suggests a need for things such as smartphone integration and voice commands. One exhibitor putting its toe in the water is Hanwha Techwin, which showed an Amazon Echo device used to control a video management system (VMS) with voice commands. Could the simple integration be a preview of the future of control rooms, where security officers merely talk to their equipment rather than operating controls? We’ll be talking to more companies (and maybe a few machines) on Day Two of the show, and will be reporting what we hear.
GSX 2018 is both a new event for the security industry and the continuation of a 63-year tradition. Global Security Exchange (GSX) is the new branding for ASIS International’s annual seminar and exhibits, which have been held since 1955. In recent years, the ASIS event has joined forces with other organisations to expand its scope and to appeal to a broader audience. Partners include ISSA (Information Systems Security Association) and Infragard, a public-private partnership between U.S. businesses and the Federal Bureau of Investigation (FBI). The expansion is continuing this year with the addition of 30 supporting organisations representing industry verticals and reflecting ASIS’s intent to unite the full spectrum of security. Improving the state of cyber security Held September 23-27 at the Las Vegas convention Center, GSX 2018 seeks to attract more than 20,000 operational and cyber security professionals and 550 exhibitors. The Cyber Security Summit will co-locate with GSX, offering cyber security programming at a time when it is needed the most Other elements will further expand the 2018 event’s scope. The Cyber Security Summit will co-locate with GSX, offering cyber security programming at a time when it is needed the most. Top government, industry and academic thought leaders will engage in a dialogue to improve the state of cyber security. The 2018 Security Cares Program will address school violence prevention and response in a free education program. Topics will include pre-violence indicators, target hardening, and best practices to involve the entire community of school administrators, law enforcement, security professionals and mental health providers. Experts to deliver keynote speeches Keynote speakers including CNN host Fareed Zakaria will bestow celebrity appeal. Air Force Major General Bradley D. Spacy will share details about the new AFWERX innovation and tech hub in Las Vegas and how the U.S. Air Force is collaborating with the private sector to bring new security product ideas to market. Spacy’s keynote on Sept. 26 will kick off Military and Law Enforcement Appreciation Day. Also, K.T. McFarland, former Trump Administration Deputy National Security Advisor, will share an insider’s perspective on critical foreign policy and defence industries. Attendees to ASIS International’s annual gathering typically list networking and education as big benefits of the event. Historically, the trade show aspect has existed separately from the educational program, and foot traffic to the exhibits has sometimes suffered from the competition. Beginning last year, and continuing in 2018, ASIS International has pursued innovative approaches to integrate the trade show more closely into the overall attendee experience. “The integration of programming and exhibits is truly seamless,” says one observer of the new approach. Held Sept. 23-27 at the Las Vegas convention Center, GSX 2018 seeks to attract more than 20,000 operational and cyber security professionals and 550 exhibitors X Learning Theatres GSX has sought to transform the exhibit hall into a ‘learning lab environment’ that features thousands of security products, technologies and service solutions (provided by the exhibitors), in addition to ‘immersive learning opportunities to connect the current and emerging threat landscape with solutions available in the marketplace’. There are several ‘X Learning Theatres’, including one (‘X-Stage’) focussed on leading-edge technologies such as blockchain, cryptocurrencies, AI, drones, and robotics. There is also an ‘Xcelerated Exchange Stage’ to facilitate discussions among security practitioners and solution providers. The ‘Xperience Stage’ showcases case studies and best practices. Also attracting more attendees to the Exhibit Hall will be ‘Career HQ’, a free career fair and enhanced career centre. ‘D3 Xperience’ (Drones, Droids Defence) will focus on unmanned systems with education and demos. The ‘Innovative Product Awards (IPAs) Showcase’ will highlight winners of an awards program. Focussing on security practices GSX is not as much about sales leads as about making connections and contributing to a larger conversation about how to protect people, facilities and assets ASIS International (now GSX 2018) is often compared to ISC West, the U.S. industry’s largest show held in Las Vegas in the spring. GSX 2018 this year may face even more scrutiny based on the changes, rebranding, and location (also in Las Vegas). However, GSX is a completely different show than ISC West, which focuses on the business of security. In contrast, GSX is much more about the practice of security than business. The international network of ASIS International members attend the yearly conference to make new connections, to learn and to benefit from the experiences of other security professionals around the world. The successful trade show exhibitors are the ones that approach the show with that understanding. GSX is not as much about sales leads as about making connections and contributing to a larger conversation about how to protect people, facilities and assets. ASIS International deserves credit for their efforts to integrate the trade show element into the larger goal of the event. Hopefully their new approach will enhance the overall experience for both attendees and exhibitors – and help to make the world a safer place as a consequence.
As Internet of Things (IoT) devices go, networked video cameras are particularly significant. Connected to the internet and using on-board processing, cameras are subject to infection by malware and can be targeted by Distributed Denial of Service (DDoS) attacks. Hacking of cameras also threatens privacy by allowing unauthorised access to video footage. The performance of hacked cameras can be degraded, and they may become unable to communicate properly when needed. Ensuring cybersecurity is a challenge, and the fragmented structure of the video surveillance market contributes to that challenge. A variety of companies are involved in manufacturing, integrating, installing and operating video systems, and cybersecurity threats can enter the picture at any stage. “It’s not always clear who is responsible,” says Yotam Gutman, vice president of marketing for SecuriThings, a cybersecurity company. “However, the only entities who can ensure cybersecurity are the security integrator and the service provider. They will bear the financial pain and are willing to pay for cybersecurity. An extra $1 or $2 per camera per month is not expensive.” SecuriThings’ “lightweight software agent” runs in the background of video cameras, sending information to an analytics system in the cloud IoT device security management At the recent IFSEC trade show in London, SecuriThings unveiled its IoT Device Security Management (IDSM) approach to enable integrators to ensure cybersecurity. Founded in 2015, the company has around 20 employees in Tel Aviv, Israel, and operates a sales office in New York City. SecuriThings’ “lightweight software agent” runs in the background of video cameras, collecting metadata on camera processes and connections and sending information back to an analytics system in the cloud. Drag-and-drop deployment enables a camera to begin generating data within seconds and requiring only two mouse clicks. The cloud system analyses data, pinpoints abnormalities, identifies new users, detects multiple entry attempts and tracks other camera processes to identify any cyberattacks. It monitors all devices, gateways, users and APIs to detect threats in real-time and mitigate the threats based on a pre-determined security policy. Machine learning tools also analyse more subtle activities that can indicate insider abuse. For example, a user support center can identify if cameras are being accessed improperly by employees, thus preventing insider abuse. Certified vendor agnostic software SecuriThings is working with camera manufacturers and video management system (VMS) manufacturers to certify operation of its software agents with various camera models and systems. Working through integrators, such as Johnson Controls, is the fastest route to market, SecuriThings has determined. The system can be added after the fact to existing installations for immediate monitoring and remediation, or it can easily be incorporated into new systems as they are launched. “We have a strong sales team in the United States focusing on bringing the technology to more local and national integrators,” says Gutman. Certification ensures SecuriThings’ software agent can be installed in most modern camera models without negatively impacting operation; the software is vendor agnostic. Another eventual route to market is to work with camera manufacturers to install the SecuriThings software agent in cameras at the factory. In this scenario, the system can easily be “clicked on” when cameras are installed. The SecuriThings cloud system generates a dashboard that tracks system activities to identify any cybersecurity threats IoT Security Operations Center SecuriThings operation is transparent to the VMS, and the company works with VMS manufacturers to ensure the code operates seamlessly with their systems. Cloud analytics generate a dashboard that tracks system activities, and/or a managed service monitors the system and notifies customers if there is a problem. “We monitor it from our IoT Security Operations Center, a fully managed service that ensures the real-time detection and mitigation of IoT cyber-threats,” says Gutman. “We found that end-customers don’t have the manpower to monitor the system, so our experts can guide them.”Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable" A benefit for camera manufacturers is the ability of a system like SecuriThings to “level the playing field” on issues of cybersecurity, says Gutman. The approach provides a higher level of cybersecurity confidence for integrators and users, including those using cameras that have previously had cybersecurity problems such as “back door” access. SecuriThings has certified its software for use with Hikvision cameras and is in the process of certifying with Dahua, says Gutman. “Western manufacturers say their products are more secure, but we can help all camera manufacturers prove that they are just as secure,” says Gutman. “Integrators and users can log into a device and see all the activity.” Securing connected devices from cyber threats Beyond video, SecuriThings’ products target the full range of connected devices in the Internet of Things (IoT). The SecuriThings security solution enables real-time visibility and control of IoT devices deployed in massive numbers in smart cities, physical security, building automation, home entertainment and more. Video surveillance is an early focus because of market need, an opportunity to gain traction, and the critical nature of security applications. But the challenges are much broader than video surveillance. “We are seeing similar risks to other devices,” says Gutman. “Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable. If you can disable the access control system, you can cause a lot of problems.” Other connected devices that could be at risk include building automation and heating and cooling (HVAC) systems.
Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access control devices to become an integral part of a security system for assets and people with the highest level of protection. They sought locks to offer a durable, secure and flexible alternative to standard mechanical security. They found an easy, electronic way to administer a powerful, user-friendly system based on battery-powered physical keys and secure, advanced microelectronics. Flexible high-security locking Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissionsCreval chose eCLIQ key-based wireless access control for its banking premises. Bank doors across the Lombardy region are guarded by more than 30 durable eCLIQ cylinders, putting Creval managers in complete control of entrance security. eCLIQ is a scalable electronic extension of the CLIQ access control system deployed in critical infrastructure sites across Europe. Cylinders are fully electronic, protected against manipulation and with 128-bit AES encryption built into both lock and key microelectronics. Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorised access permissions. Time-limited access rights Creval’s security manager is now able to grant access based on scheduled times and specific doors, and right down to the level of the individual site user. It is also straightforward to set time-limited access rights for a user key, increasing security if a key is lost. Audit trails and event logs are collected to the same, fine-grained degree. Key management is easy with software operated from a local PC or securely on the web via a standard browser. In the unlikely event a key is misplaced, Creval administrators simply delete its validity from the system. “We are satisfied with the results of the new access control system,” says Claudio Brisia, Logical Security Manager at Creval headquarters in Sondrio.
Apstec Systems announces that its Human Security Radar (HSR), the first fully automatic real-time mass people screening solution, has been selected by Esenboga Airport, Ankara, to significantly boost security in land side areas. Chosen following a rigorous selection process, including a pilot installation, HSR will be installed at the terminal entrances as part of ongoing security enhancement measures by the Turkish State Airports Authority. It will enable people screening without slowing down the flow of traffic, with each system capable of scanning up to 10,000 individuals per hour. The technology was deployed in partnership with local distributer AKBA. Cost-effective solution The devastating attacks on Ataturk Airport in Istanbul and Brussels Airport highlighted the vulnerability of the land side of airports to terrorism The devastating attacks on Ataturk Airport in Istanbul and Brussels Airport highlighted the vulnerability of the land side of airports to terrorism. Since these events there has been global interest in securing the land side of airports, but traditional aviation style security checkpoints or manual searches, which scan one individual at a time, are not suited to purpose and result in large queues of passengers, which are vulnerable to attack in their own right. With existing approaches to security screening providing impractical, inconvenient and expensive to operate, terminals have remained susceptible to attack, or are subject to intrusive and disruptive security screening regimes. HSR was designed to address this challenge, and offers a practical and cost-effective solution to security screening in such high footfall scenarios. Enhanced security measures The first fully automated, real-time mass screening solution, HSR provides seamless security to protect public places from terrorist attacks. The walkthrough system uniquely combines unparalleled high throughput, speed and accuracy, simultaneously screening multiple subjects in real-time for threats, without the need for an operator to inspect suspect materials. With 40,000 passengers traveling through Esenboga Airport every day, the deployment of HSR will be instrumental in improving security for millions of people. Through deploying HSR as part of its commitment to terminal safety and enhanced security measures" “HSR constitutes a major breakthrough in the way airports protect the land side of terminals,” commented Osman Aksoy & Sirzat Balin,Co-Founders, AKBA. “Through deploying HSR as part of its commitment to terminal safety and enhanced security measures, the Turkish Airport Authority has taken a major step to prevent the reoccurrence of terrorist attacks.” Mass transport hubs Esenboga Airport’s uptake of HSR is the latest major deployment of the technology, which is currently utilised by some of the world’s largest airports, as well as sports stadiums, entertainment venues, mass transport hubs and networks, places of worship, hotels and high-end retail and entertainment centres. “HSR is proven to dramatically improve safety in crowded public spaces, and enables venue owners to close a critical security capability gap,” added Gregory Labzovsky, CEO, Apstec. “We’re therefore delighted to be working with Esenboga Airport to enhance safety for millions of travellers. AKBA, our distributor in Turkey, were instrumental in helping the Turkish Authorities understand the potential of HSR.”
Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and streamlining operational processes. The new partnership between Wilson James and SmartTask will replace an incumbent supplier agreement that no longer met the business and operational requirements of the security, construction logistics and business services provider. Identify potential benefits In particular, the retender process for the security contract with National Museums required a single provider of a highly-configurable mobile patrol and electronic smart form solution. An initial trial at the Natural History Museum focused on use of electronic forms via SmartTask-enabled smartphones to reduce administration and increase productivity of operational staff. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms It was designed to identify potential benefits based on the precise requirements of the customer as well as create a suite of seven SmartForms and reports that could deliver standardised data capture and analysis. This included confiscated items and vehicle check SmartForms, scenario testing and incident reporting. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms. Required monthly reports Confiscated items, following bag searches carried out at point of entry, historically required between 10-15 minutes to complete and during that time the security officer was away from the floor resulting in lost productivity. Following the adoption of SmartTask, reports can now be created automatically using highly-accurate data, while paper usage and printing requirements have been dramatically reduced. The time savings achieved at the Natural History Museum by the Wilson James team have led to higher productivity, greater capacity to carry out bag searches and increased visibility of security staff. Management time saving have also been realised in production of required monthly reports, as well as administration savings of 12-hours per week for the Security Duty Managers. Ease of deployment Don McCann, Technology Systems Consultant at Wilson James commented: “SmartTask provided significant support throughout the contract bid and contributed to the successful re-signing for a further five years.” SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system" “The solution is now fully operational at five locations – Natural History Museum, National Science & Media Museum, National Railway Museum, Science & Industry Museum and a Wandsworth storage site – with the Science Museum and V&A to follow shortly. SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system, ease of deployment and its suitability for the security sector.” Enhance customer satisfaction Paul Ridden, CEO of SmartTask said: “This latest agreement demonstrates our ability to work closely with our customers to develop advanced workforce management solutions that support business development, customer retention and quality service delivery. We are now partner of choice for a growing number of security organisations based on our proven track record helping to tackle some of the most common and difficult operational challenges they face.” SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
A two-year programme to transform security at Heriot-Watt University campuses around the world, facilitated by CriticalArc’s SafeZone technology, has been recognised with one of the UK’s top security industry awards. The innovative partnership between Heriot-Watt and CriticalArc has been named as ‘Security Project of the Year’ in the 2018 Security & Fire Excellence Awards run in association with IFSEC International and Firex International. The award, sponsored by the British Security Industry Association, is highly competitive and a major accolade for the winners. Improving service response Two years ago, Les Allan, Heriot-Watt’s Director of Safety and Security Services and his team at the university embarked on a strategy to transform all aspects of their operations. They wanted to modernise their service across five campuses, in the UK, Dubai, and Malaysia to provide much greater care for students and staff. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses It was an ambitious undertaking, but it has already delivered impressive results, measurably improving service response times by over fifty percent, upgrading security department capabilities and skills and raising the job status and remuneration for officers involved. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses, making Heriot-Watt the first university department to take this global approach. Real-time incident management SafeZone technology has transformed the way officers interact with students and staff wherever they are - on campus or and when travelling off-site – so they can provide assistance in case of emergencies or other incidents. Les Allan’s team has already responded to serious medical emergencies using the system and now they have the tools to manage a full range of live-incident risks. “SafeZone lets my team communicate quickly with individuals and groups,” explains Les Allan, Heriot-Watt, Director of Safety and Security Services. “Using it they can receive alerts and pinpoint the location of anyone needing assistance. They can deploy officers more quickly and keep track of ongoing situations as they develop. It’s really letting them do things they couldn’t have dreamed of before.” Better support for students & staff The Heriot-Watt team is also using new technology to support staff and students on campus while travelling and during fieldwork. They can ‘geo-fence’ additional areas as required. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus The result has been a significant improvement in engagement between the security department – now restyled as Safeguarding Services – students and staff. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus (the first to adopt SafeZone); 3542 of these incidents (66%) involved assisting or interacting with students (rising from 33% in 2013). Efficient, responsive and capable services The results have been impressive but Les Allan, who is currently also serving as Chair of the Association of University Chief Security Officers (AUCSO) in Scotland, says his ambition is to go much further. “We are delighted at our incredible success at the Security and Fire Excellence Awards as winners of the Security Project of the Year category. This joint award for Heriot-Watt University and our friends at CritcalArc is a testimony to the power of working in partnership for mutual benefit and delivery of excellence with a world-leading solution. We are committed to continuing development and enhancement of our partnership with CriticalArc.” Darren Chalmers-Stevens, CriticalArc, Managing Director, EMEA and APAC, noted: “I’m delighted that the forward-looking partnership between Heriot-Watt University and CriticalArc has been so clearly successful. This major award is further proof of how we work closely with all our customers and are leading the way in providing better protection and enabling more efficient, responsive and capable services.”
The Polizei Bayern successfully opened its first operations centre in mid-September at its Police Headquarters in Central Franconia in Nuremberg. At the heart of the communication system was the Frequentis 3020 LifeX platform including digital radio connections and the newly developed AudioHub. The headquarters in Nuremberg is the second largest operations centre in the German state of Bavaria. It comprises 21 operator working positions that receive and process between 800 and 1,200 police calls per day. In the event of an emergency, an additional 13 operator working positions can be activated. Dispatch calls successfully Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours. The system proved its stability and operators were able to dispatch calls successfully without issue. "The professionalism of Frequentis during the preparation, implementation and follow-up commissioning of the system gave us confidence in their abilities. All of the aspects important to us as customers were immediately considered and processed by the Frequentis team. Above all, the usability of the system was well received by the operators.", said Anton Beierweck, Head of State-wide IT Procedures at the Police Headquarters Upper Bavaria South. Provides highest protection LifeX was first deployed for Bavarian Police Force in 2015, ahead of the G7 summit. The system was adapted to the needs of the event which required 18,000 emergency services personal to protect government leaders and control demonstrations. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020 "What has been clear from the start of the project is the willingness of the Polizei Bayern to innovate. We are very proud to have met their high requirements in terms of technology and services and appreciate the professional cooperation with the organisation who provides the highest protection and security in Bavaria.", Robert Nitsch, Frequentis Vice President Public Safety. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020. Two more operational centres are planned to be brought on line before the end of 2018.
Edesix, a provider of Body Worn Cameras (BWC), announces that it has teamed up with retailer Asda to enhance in-store security. After a successful trial, which began in 2016, there are now over 900 Edesix VideoBadges being utilised in over 250 sites nationwide, with more growth expected in the near future. Edesix collaborated with CBES, Asda's preferred security installer, to design and install a tailored wearable CCTV deployment system perfectly suited to the retail giant's needs. Edesix and CBES worked closely at Asda's national security centre and across four store deployments to provide them with the knowledge and expertise so the cameras could be rolled out in the remaining stores with minimum impact on store efficiency. Improved colleague security Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time This system, which is intuitive to use and requires minimum training, has enabled staff to integrate the cameras into their daily working processes with minimal fuss. As a result of this partnering strategy, which relied on both the innovative nature of Edesix's technology and communication between all parties, Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time, thus reducing costs. Since the deployment, Asda has proven the viability of these cameras by securing numerous convictions relating to theft and violence against staff. Confrontation preventer Richie McBride, managing director of Edesix, explains: "Asda, along with CBES, identified the need to re-think its key security policy around challenging aggressive behaviour towards staff. In searching for a technology partner, CBES chose Edesix as their BWC provider, to deploy initially to the most affected stores, eventually rolling out to over 250 sites across the UK. The aim was to improve the safety of colleagues in public facing roles and shoppers within the stores, whilst producing compelling evidence when needed." The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members" McBride adds: "The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members if they know they are being filmed." Winning major contracts Edesix, which was recently acquired by US-based security specialists Vigilant Solutions, has enjoyed a great deal of success lately, ranging from winning some major contracts with the likes of UK prisons, Scotrail and South Australian Police, to being named in the Sunday Times Hiscox Tech Track 100 league table. Edesix currently supplies markets across the globe, through direct sales and international partners, to geographies including the UK, Europe, USA, Canada, the Middle East and Australasia.