Security devices

Streamlight® Inc., a provider of high-performance lighting and weapon light/laser sighting devices, introduced the ProTac HL® 6, the newest and brightest addition to the ProTac® series of tactical lights. ProTac HL® 6 Delivering up to 5,300 lumens and an extraordinary beam reach, the rechargeable system comes with a charge cord and two Streamlight SL-B48® Li-Ion rechargeable battery packs with an integrated USB-C charge port. The new light also features a convenient head-mounted, push-button switch, an anti-roll face cap and a sure-grip rubber sleeve.  Cost-saving rechargeable batteries “The ProTac HL 6 is like a handheld flood light, allowing users to see all around them while also providing a powerful beam reach to put more light on a target at a distance,” said Streamlight Chief Revenue Officer, Michael F. Dineen. “It’s the ideal light for first responders, outdoor enthusiasts, industrial technicians, and other users, whether performing room clearing, lighting an outdoor path or troubleshooting repairs under low-light conditions. It also is powered by convenient and cost-saving rechargeable batteries.”  LED technology Its multi-function, easy-access head switch allows for one-handed operation of the light’s momentary modes The ProTac HL 6 uses the latest in power LED technology for extreme brightness. Its multi-function, easy-access head switch allows for one-handed operation of the light’s momentary, variable intensity, or strobe modes. On the high setting, it delivers 5,300 lumens and 80,000 candela over 566 metres. On medium, it offers 1,500 lumens, 23,000 candela and a 303-metre beam distance. On low, the light provides 450 lumens and 6,700 candelas over 164 metres. Run time ranges from 12 hours and 30 minutes on low to two hours on high; in strobe mode, the light runs for four hours.  TEN-TAP® programming The new light features TEN-TAP® programming, which allows for user selection from among three programmes: high/strobe/low (factory default); high only; or low/medium/high.    The ProTac HL 6 is powered by two included 5000mAh SL-B48 protected Li-Ion USB-C rechargeable battery packs which are rechargeable up to 500 times.  New light features Fabricated from 6000 series machined aircraft aluminium with an anodised finish, the new light features an anti-roll face cap, and a textured rubber sleeve and lanyard to ensure a tight grip. It has a gasket-sealed glass lens with an anti-reflective coating.    The ProTac HL 6 measures 26.6 cm in length and weighs 590g with two SL-B48 rechargeable batteries. It is rated IPX7, making it waterproof to one metre for 30 minutes. The light is also impact resistance-tested to one metre. Available in black, the light comes in two models, the ProTac HL 6 with a 120V USB adapter or the ProTac HL 6 without an adapter.

Brothers Fire & Security has been selected as a preferred vendor for the State of Minnesota to furnish and install and service card access control systems for all its buildings. This accomplishment reflects their unwavering commitment to providing the highest quality fire alarm, fire sprinkler, and now access control system services to their communities throughout Minnesota. Strengthening security across Minnesota Brothers Fire & Security will be eligible to provide cost-effective access control solutions Through this contract, Brothers Fire & Security will be eligible to provide cost-effective access control solutions to various state agencies, including the Minnesota Pollution Control Agencies, Minnesota State Colleges and Universities (MNSCU) and the Minnesota Department of Natural Resources. Their team is equipped with the expertise and experience necessary to design, install, and maintain access control systems that meet the specific needs of each client. Brothers Fire & Security selected as preferred vendor This selection reinforces their dedication to exceeding industry standards and fostering lasting partnerships with their clients. They are honoured to be recognised by the State of Minnesota and look forward to working collaboratively to enhance security measures across state agencies.

Mercury Security, the manufacturer of OEM technology, and HID, a pioneer in trusted identity and access control solutions, announce the next-generation Mercury MP Controllers, designed to deliver enhanced flexibility and security for businesses of all sizes. As technology advances, access control systems require robust encryption and advanced threat detection. Mercury MP Controllers The new Mercury MP Controllers empower access control software providers and integrators to seamlessly combine a wide range of access control technologies, elevator control, building automation, IoT applications, and third-party solutions into a unified, centralised, and fully robust infrastructure. This open approach provides the freedom to choose the right solution for specific customer requirements. Advanced safety features The new intelligent controllers were designed with advanced security features to safeguard sensitive data Taking this commitment a step further, the new intelligent controllers were designed with advanced security features to safeguard sensitive data and to help protect against evolving cyber threats. A robust cryptographic engine supported by a secure boot CPU, crypto chip, and data encryption aims to provide proactive protection against unauthorised access and attacks. Robust, future-ready access control “In today's dynamic business environment, organisations demand access control solutions that are not only secure and reliable but also flexible enough to adapt to evolving needs,” says Steve Lucas VP of OEM Sales at Mercury Security. “The new MPControllers deliver on these critical requirements, empowering businesses to create robust, future-ready access control systems with increased ROI, scalability, and cybersecurity at their core.” Benefits of controllers The Mercury MP Controllers provide partners and end users with: Flexibility: The freedom to design and upgrade systems without limiting software and hardware choices, and seamlessly integrate the latest technologies with no costly rip-and-replace projects. This flexibility extends to OEMs, allowing them to seamlessly integrate the controllers with both on-premises and cloud-based access control environments. Scalability: The ability to meet system architecture from a single door to an entire enterprise. Heightened Security: The support for physical and cybersecurity features to help keep networks and data safe. Reliability: The peace of mind of having invested in reliable and trusted hardware in the business. Dual-footprint circuit design The Mercury MP Controllers deliver powerful new features such as a dual-footprint circuit design with alternate components for business continuity, a future-ready development environment for expanded integrations, and the adoption of enhanced cybersecurity best practices, like ARM TrustZone, to protect systems. The MP controllers will be available later in 2024 through Mercury OEM partners.

Convergint, a global pioneer in service-based systems integration announced that it has acquired Helinick, a Romania-based integrator that specialises in the design and implementation of electronic security, fire safety, communications, and building management systems. Helinick is a market pioneer and fast-growing organisation in Romania with over 500 regional customers. This acquisition greatly expands Convergint’s key service and technology capabilities across Europe. Helinick Founded in 1991, Helinick provides turn-key, innovative technology solutions, tailored to customers’ unique industry needs. With a reputation for providing best-in-market service, Helinick has fostered strong business growth across the region, acting as a strategic partner to customers across Romania and Germany to reduce risk, improve safety, and deliver transformative results. The acquisition brings over 160 colleagues to Convergint extending its foothold across the region and allowing it to meet growing customer demand with cutting-edge technology solutions. Strategic growth “Helinick is a pioneer in their region for security technology and design, and their expertise will accelerate our strategic growth in this crucial market, and with our global customers,” said Ann Fandozzi, CEO of Convergint. “We’re thrilled to welcome Helinick colleagues to Convergint. Their dedication to providing customers with innovative technology integrations and industry-pioneering service is well-aligned with our core Values and Beliefs, and together we will strengthen Convergint’s global reach.” Digital solutions “With a shared mission to deliver the market’s most advanced technology solutions, joining Convergint enables Helinick to meet progressing demand for fully integrated, digitally transformed security systems,” said Marius Retegan, Executive Director of Helinick. “Convergint’s global presence and culture of service will allow us to power growth, and continue to deliver premium service to our existing customers across Romania.”

Mimecast, a global cybersecurity pioneer, has unveiled its Human Risk Management (HRM) platform, marking an important and eagerly anticipated milestone in advancing toward the next generation of cybersecurity. HRM platform In response to customer and market demand for a more effective means of mitigating risk brought on by employee mistakes and user errors, Mimecast has charted a new path forward by developing a connected HRM platform. The platform will provide unprecedented visibility into an organisation’s risk profile, scoring users by risk and allowing security teams to educate and protect the riskiest part of their employee base. A comprehensive solution to a complex problem Professionals cannot differentiate risk across employees, and frustrated end users who ignore warnings A small number of users tend to cause the majority of security issues. But, to date, organisations have invested in disconnected security point products, resulting in security professionals who cannot differentiate risk across employees, and frustrated end users who ignore continuous security warnings and bypass disparate controls, all of which ultimately increase both human and organisational risk.  Preventative controls Mimecast's connected HRM platform, which is built on a central risk engine, is designed to prevent evolving and sophisticated threats targeting human error within organisations. The new platform will offer preventative controls and direct actions that will mitigate the risk associated with human behaviour such as an errant click of a link, the opening of a malicious attachment or inadvertently sharing a document. Challenges with human-centric risks Employees have access to a myriad of collaboration tools and unlimited access to organisational data In an increasingly connected world, employees have access to a myriad of collaboration tools and unlimited access to organisational data, making them prime targets for complex attacks such as business email compromise (BEC) and phishing, but also makes them more prone to errors as they are constantly multi-tasking and have multiple tools open at the same time. Traditional security measures often fall short of addressing these human-centric risks, leading to significant vulnerabilities. Risk mitigation "Our platform is centred around protecting organisations from employee mistakes and user error, aligning key defence and data controls to offer one of the most comprehensive approaches to human risk management," said Mimecast CEO, Marc van Zadelhoff.  We provide a single solution that brings together multiple technologies – from Mimecast and dozens of partners – to help organisations protect collaboration and engage employees in risk mitigation." Human risk dashboard with unparalleled visibility   The HRM platform is engineered to include a unique human risk dashboard, providing security teams with company-wide human risk scoring and visibility based on event data from both native Mimecast metrics as well as data from current and future integrations with third-party tools. Organisations can tailor security strategies specifically, including awareness initiatives that provide more training In addition to increased visibility at the organisation-wide, group, and individual levels, this dashboard is designed to also quantify attack factors measuring the frequency and severity of inbound threats, with plans to analyse inbound phishing attempts, blocked malware, malicious web content loaded by visited websites, and more. With full visibility into this data, organisations can tailor security strategies specifically, including awareness initiatives that provide more training to those who need it and less to those who don’t. Mimecast Engage® transforming security awareness A key pillar of the platform is the company’s new human risk awareness training offering, Mimecast Engage®, which is built to redefine how security leaders can manage human risk. Traditional security awareness programs take a standardised approach, rendering IT leaders unable to identify high-risk employees or effectively mitigate risky behaviour.  Increasing productivity Mimecast Engage technology, the result of the integration of Elevate Security technology Mimecast Engage technology, the result of the integration of Elevate Security technology acquired in December 2023 with Mimecast’s awareness training product, combines to eliminate blind spots by offering extensive visibility into employees' risky behaviours powered by the human risk dashboard and adapting interventions to each individual's unique risk profile. This approach also helps increase productivity as the lower-risk employees are interrupted far less with training tasks, enabling them to focus on more critical business activities. Awareness and training "Mimecast Engage awareness and training empowers security teams to identify and reduce risky behaviour with smarter, more targeted training," said van Zadelhoff. "It leverages risk insights from the Mimecast ecosystem and beyond to deliver contextual interventions at the point of risk, helping to ensure a more secure work surface." Key benefits of the HRM platform Visibility: The comprehensive human risk dashboard spans the collaborative landscape, ensuring organisations can keep up with and stay ahead of evolving threats. Insight: Leveraging two decades of focused cybersecurity expertise, Mimecast’s HRM platform helps align cyber and human risk for more detailed and actionable insights. CISOs and security analysts can take these insights make proper decisions and deploy the right tactics to keep the organisation secure. Action: The unified, AI-powered platform is engineered to ensure that threats can be detected and eliminated promptly, allowing for precise and proactive decision-making. New business standards Mimecast is pioneering human risk management. The HRM platform and Mimecast Engage technology are the latest innovations in its mission to advance security and transform the way organisations manage and mitigate risk. By integrating security into the very fabric of human interaction, the organisation is setting a new standard for protecting businesses in an increasingly complex digital world.

Assured Fire and Security, the Essex-based installer of electronic fire and security systems, is driving nationwide growth using the latest mobile working technology from BigChange. Assured, formerly Elan Fire and Security Systems, has already expanded its business by 60 percent since implementing the 6-in-1 cloud-based solution.  Live-linked mobile devices Using live-linked mobile devices running the BigChange app, Assured has increased engineer productivity, reduced operational costs, and improved management visibility of the field service operation. "Our previous system, despite being the specialist software package solution for our sector, was server-based and poorly supported," commented Paul Salmon, Managing Director of Assured Fire and Security, adding "It required on-site servers to run, a dedicated computer to access and it could take days for anyone to get back to us from the technical support team, on even the most basic query." Additional support subscriptions Paul Salmon continues, "Remote access was a big no-no as they always informed us it was never designed for that. And for anything outside of the ordinary, additional 'Modules' had to be purchased at great costs, along with additional support subscriptions." "BigChange is like a breath of fresh air," said Paul Salmon, adding "From the first demo to a call to the Roadcrew support team at 3 in the morning, I just love everything about it. BigChange is changing the way we run our business and will support our growth ambitions for years to come." BigChange job management system The cloud-based solution offers 24/7/365 access from any internet-enabled device and connects field engineers Assured has been using the BigChange job management system, which incorporates a mobile workforce app, customer relationship management (CRM), job scheduling, live tracking, financial management, and business intelligence tools in one integrated platform, for around 2 years during which time the business has grown significantly. The cloud-based solution offers 24/7/365 access from any internet-enabled device and connects field engineers, in real-time, with back-office systems using the BigChange app. Improving engineer efficiency Fleet solutions, including vehicle checks, driver behaviour alerts, and real-time tracking, are helping Assured compete with larger players in the sector in terms of professionalism, health and safety, and responsiveness, while intelligent scheduling and resource allocation are improving engineer efficiency and reducing running costs. Assured is also benefiting from BigChange’s integrated CRM system which allows it to maximise sales opportunities manage existing customers, and undertake marketing campaigns with minimal admin resources. Capture, record, and share Assured is also using customisable job sheets, site history accounts, and job completion reports Assured is also using customisable job sheets, site history accounts, and job completion reports to capture, record, and share detailed information about completed installations, stock used, and additional works required. Complete with date, time, and location stamped photographs and signatures this information feeds into finance and reporting tools for customer updates and faster invoicing.    Service and support "For us, it's all about automation," said Paul Salmon, adding "BigChange has introduced digital workflows and processes to all aspects of our business which has allowed us, as a relatively small organisation, to compete and often outshine, the larger operators." He concludes, "BigChange means we can concentrate on what we do best – installing the best possible systems, with the best possible service and the best possible support. This has contributed to an overall increase in business of between 60 and 70 percent." Round-the-clock protection At the forefront of the fire and security sector Assured is a family-run business with more than thirty years’ experience. Based in Essex with an office in central London, Assured is an NSI / NACOSS Gold and Fire Gold installer, working with domestic, industrial, and commercial customers across the UK. From individual homeowners to million-pound estates, local Councils to nationwide garage chains, Assured can tailor systems to individual requirements ensuring round-the-clock protection from unwanted intruders, personal attacks, fire, and flood.

In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients.  Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul.  Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation.  Vendors have short shelf lives  A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided.  Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation.  Partners prove their value  On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency.  Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks.  When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling.   Relationships bring real benefits  The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership.  Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term.  Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win!  Prosper with partner power  While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime.   Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. 

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

GSX 2023 has its share of new product announcements, although many of the new products are enhancements to technologies shown at last spring’s ISC West show in Las Vegas. Booth traffic on the first day seemed busy at the Kay Bailey Hutchison Convention Center in Dallas, although one exhibitor complained that it takes some time for the traffic to make its way to the farthest areas of the show floor. Apparent throughout the GSX show is an expanding idea of what constitutes security. Increasingly, ‘security’ technologies offer benefits throughout other parts of a company or institution. Security is also being broadened to encompass ‘safety,’ including emergency response and wider issues of keeping a company safe. Managing multiple systems People look at the systems they have, and they are looking for more information" Manufacturers at GSX are talking about more than new products. Rather, they are offering new approaches to turn products into ‘solutions’ for customers. Among the benefits of new systems is the availability of more data.  “People look at the systems they have, and they are looking for more information and data and insights from their systems,” says Kyle Hurt, Genetec’s Area Vice-President of Sales for the US and Canada. “In the past, if I’m managing multiple systems and spending time and resources, I am making sure systems are operational. Today, it’s more like: How do I make my enterprise more efficient? I spend less time on making sure systems are working together but more time on how we can use the information.” Manufacturers at GSX are talking about more than new products Security control room Genetec is enhancing its Security Center 5.11 version with a newly redesigned web client that provides new capabilities related to system audio, including the ability to trigger a public address from a mobile device in an emergency, two-way audio to and from the security operations centre, and the ability to record an incident. The new web client offers new levels of “Security on the go,” says Hurt. A mobile device becomes an extension of the security control room. “Customers want to have more remote capabilities and have their security personnel out and about, not tied to a desk,” says Hurt. The new web client works to unify the four pillars of the Security Centre— video, access control, license plate recognition, and now audio.  Single source manufacturer Audio can now be used to broadcast a message, respond to an incident, and notify people" “Audio has taken time to develop legs in our ecosystem,” says Hurt. “We have been developing partnerships and use cases beyond an intercom at the door. Audio can now be used to broadcast a message, respond to an incident, and notify people en mass of what’s going on.” Manufacturers are also fine-tuning how they work to meet customers’ needs. “Customers want one point of contact, a single source manufacturer, and a solution that reflects the manufacturer is listening to the voice of the customer,” says Jerry Burhans, Managing Director of ASSA ABLOY Global Solutions - Critical Infrastructure, which seeks to be a global partner to critical infrastructure industries. The Critical Infrastructure business works across the various product groups of the notoriously siloed company to bring together solutions aimed at meeting each customer’s need. Manufacturers are also fine-tuning how they work to meet customers’ needs Best-in-class technology “We try to have best-in-class technology and collaborate within ourselves to make sure we have what customers need,” says Burhans. Critical infrastructure industries such as water, power and energy, oil and gas are developing standards to help support preparedness of the nation’s infrastructure, and ASSA ABLOY Global Solutions is helping operators secure access and provide audit trails on locking hardware and keys within their security perimeters. Managing customer assets Johnson Controls’ new OpenBlue Service for the security device market seeks to proactively manage customer assets (equipment) as a service. The company’s software platform of connected solutions monitors and manages security devices across vendors and provides remote support services including skilled engineers who can work to ensure that a company’s assets, including cameras and access control readers, operate dependably. Working remotely, OpenBlue analyzes the performance of each system component  Johnson Controls estimates that, unfortunately, up to 25% of a company’s security assets may not be working as intended, whether they lack the latest firmware update or are not connected. Working remotely, OpenBlue analyses the performance of each system component and responds to ensure equipment operates as intended. “We believe we can close that gap with our solutions,” says Greg Parker, Vice President, Innovation & Portfolio Management for Johnson Controls.  Physical security equipment A big advantage of OpenBlue for security customers is the ability to manage cybersecurity and threats at the edge, which may not currently be addressed by the IT department. The OpenBlue offering includes an embedded ‘air wall,’ which is a zero-trust architecture for physical security equipment. OpenBlue also helps customers manage the ever-changing lifecycles of various assets. Another concept prompting discussion at GSX 2023 is the gap between what a customer expects from a product and what the product can realistically deliver. With endless promotion in the last several years centring on concepts such as artificial intelligence (AI), is it any wonder that customers may sometimes have unrealistic expectations about what a technology can accomplish? The good news at GSX is that, as progress marches on, newer technologies are getting closer and closer to delivering on customers’ most ambitious expectations. The forward momentum of technology development is evident throughout the GSX 2023 show floor, reflecting the promise of even greater product capabilities in months and years to come.

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

Cognitec Systems is providing reliable face recognition technology to Brazilian payment solutions provider - Billingpay for use in Rio de Janeiro’s public transport system. Automated face recognition Billingpay has implemented automated face recognition to facilitate digital ticketing via the transport application Jaé, to be used by more than four million users daily. Currently, about 11 thousand capture devices are installed throughout the city’s transportation system. Facial biometrics The process starts with the enrollment of facial images during the registration service The process starts with the enrollment of facial images during the registration service, which is then used to prevent revenue evasion in public transportation. Facial biometrics match the ticket holder to the correct ticket, therefore preventing fraudulent use of subsidised tickets. “The second largest city in Brazil now operates one of the most modern and secure ticketing systems in the world, with added high-performance technology from Cognitec!” comments Marcello Perrotta, CCO of Billingpay. Modern identification services Public transport users can also present their faces to log into the Jaé platform and access buses or trains without the need for a ticket or identification. “This use case is a testament to the countless capabilities of face recognition technologies for modern identification services,” says Alfredo Herrera, Cognitec’s Managing Director, adding “We are excited to be a part of this innovative project, and this successful international partnership with Billingpay!”

One of India's fastest-growing entertainment networks, renowned for its iconic brands, offers a diverse array of experiences across multiple platforms. This network profoundly impacts the Indian entertainment landscape, engaging audiences through its on-air, online, on-ground, cinema, and merchandise properties. With a portfolio of over 30 channels, it captivates audiences nationwide with a variety of programming, including general entertainment, movies, sports, youth content, music, and children's genres. Additionally, the network has been successfully producing and distributing acclaimed Hindi and regional films in India for over a decade. Challenge/requirements The client required a unified communication solution, prioritising emergency communication, for over 500 users. Future scalability was a crucial factor as well. A major challenge involved integrating Matrix devices with existing SIP-enabled systems. Their key requirements were as follows: Unified Communication Solution: Implement a system that ensures seamless connectivity across various devices via a single unified communication platform. Mobility: Guarantee connectivity for users on the go. SIP Integration: It was essential to integrate Matrix devices with the existing SIP-enabled systems to maximise investment efficiency without revamping the current infrastructure. Emergency Communication: Provide features that facilitate contacting emergency services during times of distress. Redundancy: To minimise or eliminate downtime, particularly during emergencies, redundancy was a critical requirement. Solution Matrix, in collaboration with Space Office Systems (I) Pvt. Ltd., created a Unified Communication solution that integrated existing devices with Matrix devices via SIP. This solution included the ANANT unified communication server, standard SIP desk phones, and the VARTA softphone. The deployment was carried out as follows: The server-based PBX, ANANT, housed in the server room, provides LAN and WAN connectivity with the crucial feature of redundancy. The media house utilised ANANT's LAN connectivity, facilitated by a network switch that allowed multiple devices on the premises to access IP connectivity. The network switch, connected to ANANT via LAN, provides connectivity for SPARSH VP510 and SPARSH VP210 phones, along with the VARTA softphone. Moreover, a connection through the router facilitates SIP integration with third-party devices via the SIP trunk. Results Emphasising SIP integration of Matrix devices with existing systems optimised investments The results included significant enhancements to their communication capabilities. Collaboration was streamlined through a unified communication solution, and mobility was boosted with VARTA. Emphasising SIP integration of Matrix devices with existing systems optimised investments. Overall, the solution markedly improved operational efficiency with advanced calling features. Now, let's delve into the specifics of the solution provided. Collaboration: The unified communication solution, featuring the server-based PBX ANANT, enabled seamless teamwork between office-based and mobile staff through VARTA. This ensured uninterrupted transfer and reception of information. Investment Optimisation: The SIP integration with Matrix Solution seamlessly integrated into the existing network infrastructure, meeting the client's uncompromising requirement. This integration effectively utilised current resources, eliminating the need for additional investments. Operational Efficiency: The redundancy offered by ANANT ensured minimal to no downtime, enabling smooth information flow and greatly enhancing workflow efficiency. This capability was especially critical during emergencies and related communications. Modern Features: The office now enjoys enhanced capabilities with Matrix Standard SIP desk phones such as SPARSH VP210 and SPARSH VP510. These include advanced call routeing, integration with global directories, VPN connectivity support, thereby significantly bolstering the media house's communication capabilities. The Matrix solution empowered the media house to elevate its communication capabilities with advanced call features. Notably, it excelled in emergency communication functionality, provided scalability for future needs, and seamlessly integrated with third-party devices through SIP.

Corsight AI is proud to announce its involvement in a groundbreaking security project at the 14th Battalion in Osasco, a neighboring city within the metropolitan area of São Paulo. The initiative marks a significant step forward in leveraging advanced technology to enhance public safety. Comprehensive security solution Captain David, a key sponsor and advocate for this initiative, has been instrumental in integrating Segdboa's comprehensive security solution at the battalion. The solution features Corsight AI's cutting-edge Facial Intelligence platform, Digifort's Video Management System (VMS) and License Plate Recognition (LPR), IP Extreme's video analytics for gun detection, smoke detection, fall detection, and fight detection, as well as Dahua's cameras, video walls, and touch screen TVs positioned throughout the battalion. Faster response times "This project is a significant milestone in our efforts to enhance public safety in Osasco and beyond," said Captain David, coordinator of activities at the 14th Battalion. "With the advanced technology provided by Segdboa and Corsight AI, we can respond more quickly and effectively to potential threats." Real-time monitoring Segdboa also installs surveillance poles with cameras in front of critical private and public venues This initiative is part of a Public-Private Partnership (PPP) spearheaded by Segdboa, which donates fully-equipped monitoring rooms to each battalion, outfitted with the latest security technology. These rooms enable real-time monitoring and rapid response to potential threats. Segdboa also installs surveillance poles with cameras in front of critical private and public venues such as shopping centres, condominiums, bridges, and parks. These cameras detect suspects and alert the Military Police forces within the battalion’s jurisdiction, ensuring swift action and increased public safety. Accuracy in public safety "We are proud to support this initiative and bring our cutting-edge technology to the forefront of public safety efforts," said Roberto Rocha, CEO of Segdboa. "Our goal is to create a safer environment for everyone by integrating the best technology available with the dedicated efforts of our police forces. We chose Corsight AI's technology for its proven accuracy in real-world conditions and its unbiased performance across gender and ethnicity." Advanced technology  Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city To date, Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city. The project aims to eventually deliver monitoring rooms to each of the 380 battalions of the Military Police of São Paulo state, known as Brazil's powerhouse and often sets the standard for the nation. "We are excited to be part of this innovative project that leverages our Facial Intelligence platform to enhance security and public safety," said Geraldo Sanga, Corsight AI's Brazil Regional Sales Director. "This collaboration demonstrates the power of combining advanced technology with dedicated public service." Efficient law enforcement operations Additionally, Segdboa plans to integrate each battalion's facial recognition database with the national Cortex system from the Ministry of Justice. This national database includes photos of all citizens with legal mandates and records of stolen vehicles, facilitating more efficient law enforcement operations across the state. Corsight AI is committed to supporting this vital initiative and enhancing public safety through innovative facial recognition technology. It looks forward to continuing the collaboration with Segdboa and the Military Police of São Paulo.

Koning Willem I College in north-east Brabant, The Netherlands offers various educational and integration programmes. In total, around 18,000 students take 250 courses at its 16 locations. Modern educational institution A new location on Onderwijsboulevard in 's-Hertogenbosch was designed to be a model modern educational institution, including its access control.   The imposing new building has modern rooms that provide opportunities for consultation, collaboration in small and large groups, presentations, and individual work. Access to these spaces required a flexible and modern locking solution ideally with as few keys as possible. Employees and students must feel welcome and safe. Need for an easily integrated system Dependable security was needed for all kinds of valuable learning materials and sensitive information Dependable security was needed for all kinds of valuable learning materials and sensitive information.  “Easy integration with the existing access control system without additional software,” was the goal, according to Alex te Pas, functional manager of facilities management information systems.  Keyless access for improved security and management  “Within our organisation, we want to phase out the use of keys,” he says. “Because when employees left, we noticed that people often forgot to turn in keys or tokens. In the event of an audit, we then have a problem."  Wireless Aperio locks The college chose Aperio locks which are easy to integrate wirelessly with their existing Nedap AEOS access control system. No additional software is needed: wireless Aperio locks communicate via Aperio Hubs which handle secure, real-time communication between locks and the AEOS system. This way, college security staff have full control over access and can quickly revoke anyone’s access rights.  Saves time and costs The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks Because Aperio devices run on batteries, rather than mains power, there was no need to make any major adjustments to the doors. This saves both time and cost during installation. The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks, which require an ‘always on’ connection to the power grid to maintain secure status.  Aperio E100 Escutcheon The college chose the Aperio E100 Escutcheon to secure doors throughout the building. The E100 offers a convenient combination of free exit from the inside with automatic locking on closure from the outside. It comes in a variety of specifications to fit different door security levels or everyday usage, including a version with PINpad which adds another level of control. 2-factor authentication With the additional PIN code, the risk of unauthorised access via a found or stolen pass is minimised.  “We wanted to provide our technical rooms with 2-factor authentication. So here we chose Aperio locks with PIN code capability,” adds te Pas.   Extending an AEOS system with Aperio wireless devices  Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio devices. End-users can get even more out of an existing Nedap AEOS system by integrating Aperio cylinders, escutcheons, handles, and more, online and/or offline, giving security managers control over traffic to and through more areas at their premises.  Multiple device support Nedap integration supports multiple devices from the Aperio range, including the award-winning wireless handle (H100), escutcheon (E100), cylinder (C100), and security lock (L100). Aperio devices are available for almost any interior or exterior door, including wooden and glass doors, as well as fire doors. Online integration with AEOS can use different interfaces (RS485 / IP), connecting lock and system via hubs that control up to 16 locks. AEOS software A full set of powerful functions and events is made available for any Aperio device within the AEOS interface, including door or battery status and tamper detection. AEOS software manages everything, eliminating unproductive tasks including any need to duplicate data entry saving time, and extending control without hassle for building users or administrators. 

A major European oil and gas company that acquires, explores, produces and supplies chemical and petroleum products had a cybersecurity challenge. Company leadership wanted a better way to quantify and respond to the industry’s increasing levels of cybersecurity risk. Cybersecurity challenges Pioneers were looking for a new way to understand better and improve their company’s OT cybersecurity. As part of this effort, pioneers wanted to compare the company’s current levels of protection against a series of hypothetical attacks to identify gaps.  With operations in several locations and a supply chain network of over 1,000 gas stations, auditing and improving the company’s cybersecurity would be no small task. csHAZOP services To help overcome these challenges, the company called in Honeywell and, specifically, its Honeywell Cybersecurity HAZOP (csHAZOP) services team to perform a detailed design evaluation based on OT cybersecurity risk. The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis and recommendations – it goes beyond the standard cybersecurity vulnerability assessment or IEC 62443 compliance audit by adding deeper analysis that is designed to: Investigate a significant amount of what can go wrong, including approximately 500+ attack scenarios – evaluating these for multiple threat actors and different consequences. Address – via risk assessments – both the likely risk reduction through the regular IT type of countermeasures (AV, firewall, hardening, etc.) and the consequence severity reduction through the implementation of safeguards (e.g., hardwiring critical control signals). Estimate residual risk for each hazard, allowing identification and quantification, making mitigation actionable. Focus on process automation cybersecurity risk (csHAZOP stage 1) or production process cybersecurity risk (by adding csHAZOP stage 2 vs. cybersecurity production risk) to add a higher level of cybersecurity analysis from an OT perspective unique in the industry. Determining cybersecurity hazards The Honeywell cybersecurity professionals also identified some high-risk design deficiencies For this project, the Honeywell OT cybersecurity professionals used the Honeywell proprietary csHAZOP method to identify several concrete recommendations for immediate remediation and technical design in the company’s ICS to be considered in upcoming migrations. The Honeywell cybersecurity professionals also identified some high-risk design deficiencies. The Honeywell csHAZOP framework was also used to identify levels of residual risk to determine which cybersecurity hazards were more critical to address versus others. Cybersecurity assessments Honeywell provided targeted guidance on several aspects of the study, using experience from real-world cyber attacks in the industry. Honeywell’s csHAZOP service is one of the few cybersecurity assessments available on the market that is designed to apply counterfactual risk analysis. Given a system’s protective measures, this method helps a company evaluate which cyber attacks (based on countermeasures, security protections, and type of threat actor) may succeed. This evaluation directly links OT cybersecurity to loss prevention and process safety. Honeywell’s csHAZOP report for this oil and gas refinery was considered successful by the customer because of its well-defined procedure, the tools Honeywell has specifically designed for OT systems, and the team’s experience and efforts in OT cybersecurity. Customer's quote “The results of the cshazop assessment from Honeywell went beyond our expectations. We have received a detailed and analytical cybersecurity hazard and operability report concerning both identified risks and realistic recommendations for remediation," said a major refinery in Europe.  "Additionally, the report is a valuable tool for future upgrades of our systems as well as new projects and the development of an incident response plan. We intend to repeat this assessment periodically, as it is a valuable tool in our continuous efforts to improve security for our systems from the ever-evolving cybersecurity threats.”

Burger King is a global chain of fast-food restaurants, founded in 1954 in Miami, Florida. It has since expanded into one of the world’s largest fast-food chains, with thousands of locations spanning over 100 countries. The company is known for its commitment to quality ingredients, innovative menu items, and iconic marketing campaigns. With a steadfast focus on continual improvement and innovation, Burger King remains at the forefront of ensuring a secure dining experience for its customers across its global network of restaurants. The company prioritises robust security measures within its restaurants. Challenge Integrate security system and video surveillance across all Burger King branches in Norway. Burger King, like many fast-food businesses, uses security systems and video surveillance to keep their property safe from theft, vandalism, and unauthorised access. This creates an atmosphere where staff and customers feel safe and comfortable. The main aim was to safeguard the buildings, equipment, employees, and customers while causing as little disturbance to the operation of the chain’s restaurants as possible. Solution Wireless security system with easy-to-use mobile management and flexible access control, ensuring seamless integration into daily operations. Hub 2 Plus Jeweller control panel Hub 2 Plus Jeweller control panel supports a great number of security devices and user groups AlarmLink Oslo AS is a security installation company that operates throughout the entire country. The installer has recommended Ajax devices as a professional solution that meets the most stringent security standards. Each restaurant was equipped with a Hub 2 Plus Jeweller control panel. This model supports a great number of security devices and user groups. Ajax Cloud It is crucial for further scaling, as it allows for accommodating expanding security needs without major infrastructure changes. With four communication channels and LTE support, the hub can be connected to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for backup. It guarantees connectivity to Ajax Cloud and the central monitoring station under any conditions. Motion and opening detectors control all possible entries into the building, protecting against intrusion and burglary KeyPad Jeweller Ajax solutions are designed for ease of use. Through the app, restaurant executives with admin rights can manage the security system directly from their smartphones. They receive immediate notifications when someone enters restricted areas, as KeyPad Jeweller is installed at the service premises entrance. Ajax app Restaurant staff smoothly integrated Ajax devices into their routine, using the Ajax app as the primary interface for the system. Managers arm the system when they leave and disarm it upon arrival. They can efficiently control access to restricted areas and receive real-time notifications for any security breaches. This integration not only ensures smooth restaurant operations but also enhances premises security and monitoring at all times. Seamless integration With Ajax technologies, the restaurant chain effortlessly eliminated the need for costly new installations All suggested features were seamlessly integrated with Burger King’s existing video surveillance system because third-party cameras can be easily added to the Ajax app. With Ajax technologies, the restaurant chain effortlessly eliminated the need for costly new installations. This straightforward integration not only enhanced security measures but also saved the company money. Sleek and modern look Additionally, Ajax devices are visually appealing and seamlessly fit into the interior. Ajax Systems offers security solutions that not only keep things safe but also blend in nicely with any environment. Therefore, the sleek and modern look of Ajax products contributes to a welcoming and safe dining experience for customers. Why Ajax Cost savings on installation: In certain countries, such as Norway, installing security devices can be expensive due to taxes and other related costs. Ajax reduced this expense item by half. The devices are ready to use out of the box, easy to install, and can be added to the system by scanning a QR code. Seamless integration with existing security system: Ajax’s partners, specialists from AlarmLink Oslo AS, took a balanced approach and effectively integrated the existing video surveillance system with the Ajax security system. Easy system management: Ajax solutions are excellent for chain companies, as they streamline the application of security features across all locations. Staff can quickly learn to use the system, which is especially important for businesses with high employee turnover rates. Products Hub 2 Plus Jeweller: Security system control panel DoorProtect Jeweller: Wireless opening detector MotionProtect Jeweller: Wireless motion detector KeyPad Jeweller: Wireless wall-mounted keypad MotionCam Jeweller: Motion detector with a photo camera to verify alarms

Inflation, the rise in prices of goods and services over time, can result from a multitude of factors. It happens when there is more money chasing a limited supply of goods. It happens when the cost of producing and transporting goods increases. It can even happen because expectations of future inflation heighten current demand to avoid higher prices. During and after the COVID pandemic, supply chain disruptions, shifting consumer demand, and government stimulus all contributed to higher inflation throughout the broader economy, including the physical security marketplace. Energy price shocks, particularly oil price spikes in late 2021, also increased inflationary pressures. But what is the situation now? We asked this week's Expert Panel Roundtable: Has price inflation ended (or slowed down) in the security market? 

The design of buildings encompasses many elements, from the practical to the aesthetic. Well-designed buildings should be functional, and they can also be beautiful and inspiring. But can security systems and building design coexist and complement each other? We asked this week’s Expert Panel Roundtable: How does building design impact physical security systems -- and vice versa? 

The security industry offers a vast array of technologies and vendors. This can be overwhelming for end users, who depend on security integrators for guidance and service. But how well do security integrators provide end users with what they need? We asked this week’s Expert Panel Roundtable: What are the biggest challenges that end users face when working with integrators?