Electronic access control

Suprema, a pioneer of AI-powered security solutions, announced that BioEntry W3 has been named the top product in the SecurityInfoWatch.com Readers’ Choice Product Awards for the Access Control Hardware category, while BioStar Air has been selected as the top product in the Access Control Software category. Suprema’s dual win in these categories demonstrates the company’s ability to deliver industry-leading innovation and reliability across both edge AI devices and advanced security platforms. Advanced security platforms SecurityInfoWatch.com, a pioneer US-based security industry portal, hosts the annual Readers’ Choice Awards to recognise the most impactful products introduced in the physical security field over the past year (April 2024 through June 2025) across 19 categories. The program’s unique value lies in having products judged by the professionals who use and install them every day, with voting open to all SecurityInfoWatch readers (one vote per IP address) during August and September. This year, more than 2,200 security professionals participated in the voting process. Strong data privacy protection Suprema’s reputation and recognition in the US have accelerated through this acknowledged product innovation. The award-winning solution BioEntry W3 is an AI-powered facial authentication device, engineered for strong data privacy protection and high durability. Also, BioStar Air, the world's first biometric-native cloud-based access control platform, delivers zero on-premises servers, fully cloud-based deployment for operational agility and flexibility. Suprema has strengthened its presence in the US by participating in major events such as ISC West and GSX 2025 and by addressing local demand for biometric-cloud solutions tailored to the diverse requirements of American organisations, and it is attracting strong interest and new customers in the United States, the United Kingdom, and Australia. Biometric-cloud solutions “We are honored that Suprema’s commitment to security innovation and AI technology is being recognised by the SecurityInfoWatch community in the US, one of the world’s most dynamic and demanding markets,” said Hanchul Kim, CEO of Suprema. “Winning both hardware and software categories is a testament to our vision of empowering organisations of all sizes with unified security that is secure, scalable, and flexible for today’s evolving challenges.”

Codelocks launches its KitLockNano, a redefined compact lock, engineered with a stronger build and smarter design. The upgraded lock delivers improved performance and functionality in the same ultra-small footprint as the original, while including a key override for complete control in any situation.  Ideal for lockers, cabinets, and drawers, the KitLockNano addresses the growing demand for modern, reliable access control in environments like workplaces, sports facilities, and hotels. Reengineered to meet modern demands “The KitLockNano has been completely reengineered to meet modern demands. While it stays true to its compact form, everything else has been improved, from usability to durability,” said Jo Milne-Rowe, Managing Director at Codelocks. “On top of this, it provides the perfect balance between style and substance. We've created a lock that not only looks contemporary and sophisticated but also provides the flexibility end-user customers need for a range of different storage scenarios, thanks to its dual-function capability.” The KitLockNano’s Private Function allows repeated use of the same code for dedicated users, while the Public Function enables temporary four-digit codes that automatically erase after use. A red/blue LED indicator provides an at-a-glance locked/unlocked status. Dual functionality “Dual functionality means organisations using the KitLockNano in applications such as hot-desking offices, sports clubs, or events and conference spaces get more out of their locker and cabinetry solutions. The same lockers can be used as private storage or for short-term, multiple occupancy without having the hassle and costs associated with keys,” said Jo Milne-Rowe. Installing the KitLockNano is simple, as the lock easily retrofits into existing cam lock placements using just two additional fixings. New installations require only three small holes, allowing locksmiths and installers to fit the lock in minutes.  It can be surface-mounted or fitted flush, maintaining a clean aesthetic while ensuring easy battery access. The key override remains accessible, making it simple for facilities managers to regain access if needed. It is also available in vertical or right-hand horizontal orientations. Makes maintenance and management easier The KitLockNano makes maintenance and management easier. Powered by two AAA batteries, it can perform up to 15,000 operations per battery cycle, includes a low battery indicator function, and has comprehensive code management with Master, Sub-Master and Technician. It is IP54 rated and equipped with a key override that is protected by a dust cover over the key cylinder. Part of the KitLock by Codelocks range, the KitLockNano is a convenient and stylish alternative to traditional key-operated locker locks.

MARCH has opened a new regional hub at Meadowhall Business Park in Sheffield, marking a major investment in Yorkshire’s growing economy and supporting the company’s continued expansion. The new site replaces the company’s former Chesterfield and Leeds offices, bringing teams together under one roof to create a collaborative environment designed for innovation, training and growth. With excellent transport links via train, tram, bus and road, the location provides easy access for staff and customers across the region. The modern facility includes dedicated meeting rooms and a large test space for hands-on technical work, all designed to enhance the employee experience and support delivery for customers. Significant investment “This move represents a significant investment in both our people and the region,” said Christopher Kehoe, CEO at MARCH. “Bringing our teams together in Sheffield gives us the opportunity to collaborate more closely, share ideas and strengthen our culture. It’s about creating an environment where talent can grow and where innovation happens naturally.” The new office reflects MARCH’s continued investment in people and capabilities across the North. Sheffield is recognised as a centre of excellence for engineering and technology education, producing highly skilled graduates across a range of disciplines. Its strong academic base and established industrial links provide MARCH with access to a deep pool of technical talent, reinforcing the company’s commitment to developing digital expertise in the region. Newly launched digital apprenticeship programme The Sheffield hub will also support the company’s newly launched digital apprenticeship programme, which has been designed and fully funded by MARCH to address the national shortage of automation and control systems skills. Delivered through the MARCH Academy, the initiative provides a structured training route that blends academic study with practical application. Members of the 2025 apprenticeship intake will be based at the new office, combining academic study with hands-on project experience under the guidance of experienced mentors. Developing future-ready skills The programme forms part of MARCH’s wider strategy to develop future-ready skills and create a consistent training pathway across its regional network. “We believe this investment allows us to serve our customers more effectively,” added Christopher Kehoe. “The Sheffield hub connects our expertise across the North, helping us deliver faster, more consistent results and giving customers direct access to the full range of our capabilities.” The opening of the Sheffield hub underlines MARCH’s ongoing investment in regional development, helping to create high-quality digital roles and supporting the wider local economy. 

ASSA ABLOY has acquired International Door Products (“IDP”), a US manufacturer of standard and custom fire-rated steel door frames. "I am very pleased to welcome IDP to ASSA ABLOY. This acquisition delivers on our strategy to strengthen our position in mature markets through adding complementary products and solutions to our core business,” says Nico Delvaux, President and CEO of ASSA ABLOY.  "This acquisition marks an exciting milestone for ASSA ABLOY Opening Solutions Americas as we welcome International Door Products Inc. into our family," says Lucas Boselli, Executive Vice President of ASSA ABLOY and Head of the Americas Division.  Broader range of solutions "This acquisition allows us to offer an even broader range of solutions to our customers. IDP’s premium product portfolio and rapid lead times complement our existing capabilities, ensuring we can meet the evolving needs of construction markets with speed and excellence," continued Lucas Boselli. IDP was founded in 1977 and has some 80 employees. The main office and factory are located in Southfield, Michigan, USA. Sales for 2024 amounted to about MUSD 29 (approx. MSEK 300) with a strong EBIT margin. The acquisition will be accretive to EPS from the start.

The healthcare infrastructure is ever evolving. Facilities are no longer single entities for one, they are sprawling ecosystems that serve a wide range of users, from medical staff and administrators to vulnerable patients, visitors and maintenance personnel. Safeguarding their safety and security, whilst providing seamless operation is a complex challenge - one frequently solved by access control. Use of access control Today’s security solutions play a central role in protecting people and mitigating risk across much of our built environment. An appropriately specified system is effective at regulating, monitoring and restricting entry and exits, and allows users to navigate an integrated network and its hardware to ensure the right access is provided to the right person at the right time. In healthcare buildings, the use of access control expands further, whereby a system can tackle a host of unique operational challenges - significantly contributing to fire safety, ease of movement and the theft prevention of equipment, medicine and sensitive patient data, and all whilst protecting human life and preserving privacy and dignity. In healthcare buildings, the use of access control expands. In doing so, access control can become the cornerstone of functionality, compliance and organisation in any healthcare environment. Though, as the complexity of projects deepen, decision makers are reminded that coordination is key. Preparing and empowering users Between January and March 2025, there were over 832,000 patient safety events recorded in the NHS. Whilst each of these events may not be directly linked to building security specifically, the healthcare industry is faced with a considerable number of safety incidents, which suggests greater monitoring and mitigation is needed across the board. Access control often provides staff with the vital means of retaining control without impeding care Patient well-being and security will always remain paramount in the sector, and access control often provides staff with the necessary means of retaining control without impeding care. Hospitals for example, sustain a high level of footfall across large campuses with multiple points of entry and on-site patient record systems, presenting a number of simultaneous security tests as a result. Though, unlike other public buildings, where rigid security measures are active at all times, many healthcare environments must strike a balance throughout their security framework to meet a host of one-of-a-kind demands. Use of access credentials With a continuous influx of patients, staff and visitors, healthcare groups are habitually required to remain accessible and inviting around the clock. At the same time, they must also be prepared to deter unwanted visitors in areas of restricted access and lock down intensive wards to ensure patients remain safe and secure under periods of monitoring. For this, the use of access credentials is critical and provides a regulated system for sensitive staff-controlled areas such as pharmacies, wards and server rooms. By applying role, zone or schedule-based access, decision makers can authorise personnel seamlessly, empowering facilities to manage patient care without compromising security in the process. Use of access credentials is critical and provides a regulated system for staff. Implementation of AI-powered tools and devices Modern systems may incorporate the use of keycards, biometric scanners, and mobile credentials When it comes to the operation of these systems, training gaps are a concern, however. Over the five years up to February 2025, numbers of NHS doctors rose by 26%, with nurses also up 25%, and this influx of new staff requires education towards the usage of access control.  Modern systems may incorporate the use of keycards, biometric scanners, mobile credentials and in some cases, voice-activation, with the implementation of AI-powered tools and devices set to play a more prevalent role in the future. Each system presents its own benefits and may be better suited to certain projects and areas, but without consultation and proper user education, they can instead become a barrier. Strategy, scalability, performance To alleviate these operational threats, early-stage planning is fundamental. Just as end-user education and training should be built into project timelines, it’s important to consider the growing need for cooperation throughout the entire supply chain of an access control project. A collaborative approach becomes even more critical when innovative solutions enter the market All too often, a lack of evidence-based decision making can hinder the specification of a scheme and its accompanying hardware, whereby choices are made without understanding long-term performance or compliance requirements. Whether approaching a new or retrofit development, ongoing communication allows experts to come together and ensure that product decisions are aligned with the buildings intended use and user base. This collaborative approach becomes even more critical when innovative solutions enter the market and new sector challenges arise. Latest access control products With this in mind, trusted manufacturers will no longer simply deliver the latest access control products, but will aim to work alongside the architects, specifiers, contractors and facility managers at each stage of the building’s lifecycle to ensure touchpoints are addressed. This is crucial in modern healthcare environments, where the added layer of complexity requires tailored security measures. One area that is often neglected is scalability, for example. As healthcare facilities manage fluctuating patient numbers and a growing level of patient data, along with new regulations, systems must be adaptable and allow for ongoing improvements and updates to the security infrastructure without the need for a complete overhaul. By adopting a scalable system that combines technology integration with ease of use, decision makers can future-proof their building’s security. Manufacturers will no longer simply deliver the latest access control products Complexity of the healthcare industry In truth, access control has become more than a means of restricting access. Modern systems are more equipped than ever before to deliver environments that support care, safety and operational excellence.  Nonetheless, the complexity of the healthcare industry and its buildings demands more than product innovation - it requires an industry-wide commitment to collaboration, from project conception to product installation and beyond.

If you were to ask people outside our industry what door and access security entails, chances are their answers would reflect their common encounters with locks, security guards, cameras, and maybe metal detectors, badges, or automatic doors. But if they were curious enough, they’d probably be astounded to learn how extensive, intricate, and interesting the business can be and, of course, how vital it is to life safety, physical security, and cybersecurity.   Integrated, interoperable solutions They’d also discover that it’s not just about levers, deadbolts, and other products. Instead, it’s a system of many systems, integrated, interoperable security solutions that cover everything from access control, video surveillance, fire alarms, and communications to server rooms, IT networks, energy efficiency, and more.    Partnerships to keep up with changing needs A manufacturer’s support of their customers is how prepared they are to respond with high-quality advice Integral to the future success of the openings solutions industry is how well manufacturers and security experts keep up with the changing threat landscape and their customers’ evolving needs. Part of a manufacturer’s support of their customers is how prepared they are to respond with high-quality advice, service, and innovations that address the questions and concerns that arise.   That’s why more developers, designers, and end-users alike are leaning on partnerships with visionary manufacturing companies and systems integrators who proactively keep their ear to the ground and an eye on the future.  Caution: curves ahead  As we look toward that future here in North America, there will always be forces of change to contend with and the accompanying impact on people’s safety, security, health, and livelihoods that our industry will need to address. The forces range from the incessantly unfolding threat scenarios in our country and the world’s geo-political dynamics to climate change and a host of other shifting factors, including the ways we want to work post-pandemic.  Bypassing tailored approach Commoditisation poses risks to customised systems integration, good design, the environment Like many industries, ours has seen a change in the level of commoditisation in recent years. While this may give some customers access to cheaper door products in the short term, it usually means bypassing a tailored and more effective approach to security solutions that better meet risk assessment needs for the long haul. It can also get in the way of fulfilling a customer’s forward-thinking requirements for sustainable and aesthetic building materials.   In other words, commoditisation, with its tendency toward “sameness” and dependency on less sustainable, corner-cutting materials and processes, poses risks to customised systems integration, good design, the environment, and potentially security itself.   Change for the better  Fortunately, change has its upside, especially as it applies to innovation, the counterforce to commoditisation. It’s the primary reason why progressive architects, integrators, and security professionals in North America keep gravitating to manufacturers with the instincts and resources to make bold investments in people, new ideas, and processes that produce advanced, planet-friendly solutions.   From our view of the door security industry, sustainability will be a central component of innovation from here on out, where the development of new solutions and products is guided by practices and values that reduce their environmental footprint and increase their positive impact.   Sustainably-made solutions Transparency in the form of documentation and third-party certifications to back up sustainability claims Along with being a top-down priority for certain manufacturers, sustainably made solutions and products are in higher demand than ever from the design, building, security, and end-user communities. They want to know about the carbon footprint and health impact of product ingredients, their recyclability, and how responsibly things are being made, packaged, and delivered. And they expect transparency in the form of documentation and third-party certifications to back up sustainability claims.   Resilience Along with sustainability, a greater focus on resilience has emerged. Climate change is being looked at as a key contributor to the increase in wildfires and the intensity of windstorms and flooding. There will continue to be an expanding need moving forward for FEMA-rated storm shelters, fire- and water-resistive doors, and even blast-resistant openings for certain locations.  On the near horizon  Facial recognition has long been in use in government and other high-security applications The door security industry is also seeing a fusion of technologies, including newer touchless/contactless opening solutions that incorporate improved biometric access credentials like facial recognition.   Facial recognition has long been in use in government and other high-security applications, and we’re starting to see more adoption and willingness to use advanced biometrics devices for door access. Video sensing data and analytics Fortunately, there are new strides regarding the transparency of the algorithms relating to facial recognition. Reassurances about the prevention of bias will help further that adoption.   Voice and video will also soon become more prevalent for building and security management by using video sensing data and analytics to inform door security solutions. These developments often stem from the convergence of application engineering and systems integration.  Application engineering  It also advances the de-commoditisation of security and access control solutions Openings solutions innovators and manufacturers receive vital feedback and insight from both channel partners and customers about the characteristics of a vertical market and/or region. Not only does this partnership require trust and close working relationships, but it yields near and longer-term advantages to all participants. It also advances the de-commoditisation of security and access control solutions.  Serving underserved communities  Smaller businesses need to manage the security and safety of their personnel and assets just as larger operations do. The challenge has been how to offer the right fit of robust door security solutions that also fit these organisations’ budgets.   Historically, they’ve been caught between having to choose an enterprise system that would provide the security they need but comes with a high price tag or settling for mechanical locking doors and a fire alarm system that will at least satisfy a certificate of occupancy requirement.  Smart lock system Many small business owners want technology that’s simple to install, even DIY in some cases Many small business owners would like to add a smart lock system to enhance their company’s security which also gives them the flexibility to issue mobile credentials and manage employee and visitor access remotely. Ultimately, they’re looking for a higher level of functionality than what’s available at the low end but something with far less infrastructure and at a lower cost than what’s inherent with higher-end solutions. They also want technology that’s simple to install, even DIY in some cases.   Scalable electronic access control Supporting these underserved customers requires developing scaled solutions to match the fewer doors, employees, and amount of space that smaller businesses need. This unique approach to electronic access control is new, but it’s already proving to be successful in helping organisations better manage their time, resources, and security.  Training  The need for expanded solutions awareness, product knowledge, and installation training is also growing The need for expanded solutions awareness, product knowledge, and installation training is also growing. Retirements and other changes within the locksmithing, systems integration, and facilities management sectors continue to affect how our industry needs to recruit, develop, and retain talent. So do technological advancements in electronic access control and door security hardware overall.  Change, innovation, and learning A manufacturer or organisation that can offer comprehensive training led by seasoned professionals will go a long way toward expediting the onboarding of new hires and providing continuing education for experienced professionals at all levels and from all disciplines connected to safety and security.  Ultimately, door security experts and companies who embrace change, innovation, and learning will gain the extra edge customers are always looking for to add value to their investments in security.  

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Comelit-PAC has partnered with Kings Group SW to deliver a bespoke video door entry solution at the historic Bridgwater Arts Centre, a Grade I listed building renowned for its architectural and cultural significance. Situated in the heart of Bridgwater, now owned and operated by the Town Council, the Arts Centre construction was in 1723 and established on its existing site since 1946 to run a theatre programme of performance, music and film. Enhancing video security and access To complete a renovation programme, the Arts Centre worked with Kings Group SW to upgrade its door entry system to incorporate a modular video design. “The Grade I listing of Bridgwater Arts Centre means that any changes, however minor, must be carefully planned to protect the building’s historic character,” said Scott Mason, Director of Amenities at Bridgwater Town Council. “We involved our teams in the initial design and specification process to ensure the solution could be installed to seamlessly blend with its surroundings while enhancing video security and access.” Latest security standards Kings Group SW specified Comelit-PAC’s Ultra Door Entry system, a high-definition video intercom solution designed to allow staff to monitor all entry points via high-definition video intercoms, providing real-time visibility and secure access control.  Adam Pitman, Security and Life Safety Systems Supervisor at Kings Group SW, added: “Every aspect of the door entry upgrade had to be approached sensitively. This included routing cables discreetly, installation and ensuring the system met the latest security standards. By choosing Comelit-PAC’s modular system, this could be achieved with minimal disruption to the building’s historic fabric while providing a flexible solution that can be adapted as the Centre’s security needs evolve.” Configuration of the door entry solution The Ultra system was selected because its modular design enabled a simple configuration of the door entry solution to meet the specific requirements of the Arts Centre. Its 2-Wire and ViP door stations allow a combination of audio, video, and button modules in a compact layout, giving the team flexibility to adapt the system to access points. Tony Berry, Business Development Manager at Comelit-PAC, concluded: “Working closely with Kings Group SW and Bridgwater Arts Centre early on allowed us to tailor the solution specifically for this site. By understanding the needs of the team and how the building operates, we were able to deliver a system that functions seamlessly for staff, visitors and performers while integrating thoughtfully into the historic environment.”

Set in 33 hectares of woodland on the edge of Dartmoor National Park, the zoo is home to an impressive variety of exotic and native animals, including Amur tigers, African lions, and Amur leopards. New patented master key system On-site challenges before the introduction of the new patented master key system. Before implementing the new master key system, the zoo faced the challenge of ensuring secure and efficient access control to sensitive areas, particularly enclosures with potentially dangerous animals. The previous master key systems were outdated and did not provide the necessary security and flexibility required for the zoo's daily operations. Installation of EPS NP and its advantages The EVVA EPS NP system was installed in collaboration with local partner Sir Fix-a-Lock. This system offers robust patent protection, long-term key control and high reliability in demanding environments. A total of 192 Asec weatherproof padlocks were installed in a 6-level master key system. The flexibility of EPS NP enabled graduated key control across the entire site, including special levels for animal care. Advantages of the new patented key system for the zoo Thanks to the new master key system, the zoo has been able to implement a secure and practical solution that enables staff to work efficiently while maintaining strict access controls. The colour-coded keys make it easy to quickly identify access authorisations, which is particularly advantageous in security-critical areas. The Asec weatherproof padlocks also offer high resistance to environmental influences, ensuring the longevity of the system. "EPS has revolutionised our access control and gives us the security and flexibility we need." The project at Dartmoor Zoo impressively demonstrates how EVVA's flexible master key systems can be adapted to specific requirements to ensure security, control and long-term protection.

Gunnebo Entrance Control has partnered with Queenstown Airport (ZQN) and Custom Technology Systems Ltd to elevate the domestic departure experience, providing greater convenience and security for passengers. Queenstown Airport, a key gateway to New Zealand’s South Island and the country’s fourth-busiest airport, has evolved continuously since opening in 1935. Now serving more than 2.6 million passengers each year, it connects major domestic destinations and east coast Australia, driving ongoing improvements to passenger facilities and operational efficiency. Entrance control solution As part of a dedicated programme to enhance the domestic departures journey, ZQN reworked existing café space. A glass wall was installed to relocate the café airside, integrating it with the gate lounge. This provided direct food and beverage access for passengers and created additional seating, all within the same footprint. To support the new layout, Custom Technology Systems Ltd and Gunnebo Entrance Control worked closely with the on-site teams to deliver a tailored entrance control solution that balanced security and passenger flow whilst accommodating spatial limitations. Adapting to unexpected challenges “The success of this project was achieved by working together, adapting to unexpected challenges, and staying focused on delivering a secure, seamless journey for every passenger,” said Chris Walker, Project Manager at Queenstown Airport.  “Every challenge we encountered was met together. Whether it was refining the design, resolving compliance issues, or adapting to the space, we relied on each other’s strengths to get it right.” Gunnebo Entrance Control’s PasSec solution To optimise style, security and passenger movement, the team installed Gunnebo Entrance Control’s PasSec solution, a sleek one-way corridor system designed to prevent backflow while maintaining compliance with strict local and international aviation regulations. Brett Copeland, Managing Director at Custom Technology Systems Ltd, added: “For this works programme, there was a genuine sense of problem-solving together. It wasn’t about one party leading and others following but instead a collaborative process from initial design and specification through to project completion. We each brought ideas, worked through constraints and stayed focused on making the solution fit.” Challenges together to deliver smarter Clive Dillen, Regional Manager at Gunnebo Entrance Control, concluded: “We’re proud of what we achieved here, and the result reflects the true essence of coordination, discussion and trust. That’s what true partnership looks like and marks a major step forward in Queenstown Airport’s continued development." "It stands as a clear example of what can be accomplished when organisations work through challenges together to deliver smarter, more effective outcomes for passengers and operators.”

With a capacity of 66,500 spectators, the MERKUR SPIEL-ARENA is the largest multi-purpose venue in Düsseldorf and home to the city’s main football team, Fortuna. Regular and constantly changing major events, both matches and concerts, present an ever-evolving security and access challenge. Stadium managers D.LIVE sought a secure, reliable replacement for their mechanical master key system; comprehensive, flexible security which would no longer create the problems and inconvenience of mechanical keys. Digital locking system Due to frequently changing event formats and service providers, keys were often lost, causing considerable administrative work and financial expense. Due to the large number and size of the areas to be secured, it became clear that only a digital locking system would combine the required performance features in a convenient solution. Another critical requirement was for robust devices which did not protrude from doors: football and music events can sometimes be a little rough. The technology installed needed to be tough and reliable enough to withstand the odd kick. Key requirements for the new system Finally, the solution would also need to simplify the management and rental of multiple private spaces inside the building, including the Promenade, Merkur Business Club and boxes in the east wing. These offer additional space for a total of almost 7,000 people for meetings, press conferences or product presentations. One of the key requirements for the new system was therefore the ability to grant and revoke access authorisations individually, especially for external event organisers and operators. Innovative key-based digital access Based on these requirements and their experience with other local venues, D.LIVE chose the eCLIQ programmable-key locking solution, part of a suite of Digital Access Solutions from ASSA ABLOY, which scores highly on security, reliability and convenience. Their new eCLIQ key-operated digital access solution has approximately 2,500 wireless cylinders; around 1,150 programmable eCLIQ Connect keys have been issued. With this solution, every authorised keyholder carries their own eCLIQ key which can be programmed with tailored access authorisations. For added security, access rights can be individually revoked at any time and lost keys can be blocked. Convenient management of contractor access “One of the reasons we chose eCLIQ Connect keys was to enable us to grant or revoke authorisations to external organisers and operators via Bluetooth in a rapid and user-friendly way,” says Lukas Angenendt, VEFK & Project Manager Electrical Engineering, D.LIVE. Powerful, intuitive software makes it easy for stadium managers to issue temporary authorisations for contractors, cleaning staff and external event service providers, which streamlines site maintenance and management. As an additional layer of security, their eCLIQ Connect keys have to be validated on site by entering a PIN code in the smartphone app. Digital security enhancements In addition to the digital security enhancements, eCLIQ’s high degree of flexibility was another big plus: eCLIQ is convenient to handle and program as, for example, the power supply and communication with each cylinder take place via the battery-powered key. There’s no need to visit every door or device to replace its battery. No wiring is required for the very low-maintenance cylinder which is fitted flush to the door and thus offers no attack surface for vandalism. Cable-free installation was also simpler and quicker: only two weeks, when no events were taking place in the stadium, were available for the conversion of all doors.

By linking human resource (HR) systems to physical security, access control systems can automatically update permissions based on employee changes, such as promotions, terminations, or department transfers. In fact, connecting HR and information technology (IT) systems to physical security can provide many significant benefits in terms of access control, incident response, compliance, cost savings, and employee experience. We asked this week’s Expert Panel Roundtable: How can organisations integrate physical security with other systems, such as IT and HR?

In the complex world of physical security systems, standards can enable disparate systems to be combined to function together as a cohesive whole. Standards help to ensure that all the “pieces” fit together to create a clear, unified picture. More broadly speaking, standards also play a role in ensuring best practices are deployed in a range of security-related situations. We asked this week’s Expert Panel Roundtable: Which standards have had the greatest positive impact on physical security?

Ideally, every new product or technology serves a need in the market, but not all new products are created equal. The impact of some new technologies is so profound that they make us rethink our preconceptions and may create a total transition in the broader market. These are the technologies we call “game changers” because they prompt a significant shift in the current manner of doing or thinking about security. We asked this week’s Expert Panel Roundtable: What current technology is a “game changer” for physical security?