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Integrated systems enable critical and compliant security for transportation
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Minimizing storage, maximizing focus
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Security technologies promote real-time awareness in K-12 schools
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An end user's guide to physical security for data centres
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Understanding AI-powered video analytics
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Open credential standards and the impact on physical access control
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What is a universal RFID reader?
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System design considerations to optimize physical access control
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Milestone cloud deployment guide
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Using artificial intelligence (AI) to automate physical security systems
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Selecting the right network video recorder (NVR) for any vertical market
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How intelligent video is transforming banking and financial institutions
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The real cost of an outdated Video Security System
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Understanding the IT needs of video surveillance
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AI in security solution
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News
Thales, a pioneer in advanced technologies for cybersecurity markets, today announced CipherTrust Data Security Posture Management (DSPM). It is the first purpose-built DSPM offering designed to help organisations go beyond discovering exposed sensitive data and applying access-based remediation, enabling them to prioritise risks and protect their most sensitive data directly through encryption, masking, or tokenisation natively within the platform. Sensitive data is increasingly distributed across cloud infrastructure, SaaS applications, on-premises systems, analytics environments and third parties. AI is accelerating the challenge as copilots, applications and agents gain access to enterprise data and information moves into new repositories and workflows much faster than traditional governance can keep pace. Sensitive-data discovery Security teams need to understand more than just where sensitive data resides. They need visibility into who or what can access it, how it is being used, which exposures pose the greatest risk and, most importantly, how to automatically reduce that risk. CipherTrust DSPM addresses these needs in a unified “as-as-service” platform, enabling organisations to discover and analyse sensitive data risks, prioritise what matters most, and take action to protect their data with remediation that goes beyond just managing permissions and access controls. This solution provides more robust remediation through integrated policy enforcement and workflows that automatically encrypt, tokenise or mask exposed sensitive data, so security teams can move from insight to action without leaving the platform. Visibility, control and protection operate on the same platform, enabling faster risk reduction and stronger data security outcomes. The platform combines sensitive-data discovery and classification with posture, access, activity, and behavioural context to prioritise material risks. AI deployments scale “Organisations don’t need another security tool that simply gives them a longer list of problems to investigate,” Todd Moore, Vice President of Data Security Products at Thales, said. “They need to understand which sensitive data is truly at risk and take direct action to reduce it. While traditional DSPM remediation often focuses on restricting who can access data, CipherTrust DSPM goes further by connecting risks to protections such as encryption and tokenisation, helping protect the data itself, rather than relying on permissions alone.” CipherTrust DSPM combines sensitive-data discovery with access, entitlement and activity context to identify inappropriate exposure and govern data before AI deployments scale. AI-driven behavioral analytics detect unusual access and activity, correlating signals into attack chains that help security teams investigate and respond faster to threats such as insider risk. Actionable remediation guidance Organisations can connect findings to data protections, address supported access-control risks and receive actionable remediation guidance. The approach builds on more than 30 years of Thales expertise in data discovery, protection, key management, access control and activity analysis. CipherTrust DSPM provides discovery and risk visibility for both structured and unstructured data across cloud, on-premises and hybrid sources. Integrated with Thales data protection capabilities, it enables organisations to move from identifying risk to protecting sensitive data with encryption, tokenisation and masking across these diverse environments. Complex cybersecurity challenges “Tokyo Electron Device works with enterprises to address increasingly complex cybersecurity challenges as these organisations connect AI tools and agents to more of their business data. CipherTrust DSPM’s ease of deployment and the accuracy of its data classification enables us to help customers quickly gain understanding of where their sensitive data is, who or what can access it, how to protect it, and without slowing AI adoption. These capabilities provide significant value to customers looking to embrace AI while, maintaining control of their most sensitive information,” Hiroji Sugito, Principal Data Security Engineer at Tokyo Electron Device, said.
NETSCOUT, a provider of network observability, AIOps, cybersecurity, and DDoS attack protection solutions, announces nGenius® Copilot, an AI-powered conversational extension to nGeniusONE® that provides intuitive access to NETSCOUT® Smart Data. It gives more people access to Smart Data for easier and faster ways to investigate service disruptions and assess business impact. nGenius Copilot is grounded in NETSCOUT Smart Data, the high-fidelity, contextual data derived from observed network, application, service, and user interactions. By transforming natural language questions into evidence-based answers, relevant visualisations, supporting evidence, and suggested follow-up inquiries, it helps experienced engineers accelerate complex investigations while enabling a broader range of professionals to benefit from advanced operational intelligence. Advanced operational intelligence As hybrid environments and digital dependencies become more complex, resolving service disruptions requires IT teams to interpret growing volumes of operational data and connect evidence across applications, infrastructure, networks, and external services. nGenius Copilot simplifies that process, transforming natural-language questions into clear, evidence-based answers grounded in NETSCOUT Smart Data, helping more members of an organisation identify contributing conditions, assess business impact, and act faster. “Reliable AI starts with reliable data,” said Phil Gray, AVP, product management, NETSCOUT. “nGenius Copilot combines an intuitive conversational experience with the depth and context of NETSCOUT Smart Data. It helps teams quickly uncover relevant evidence, understand contributing conditions and business impact, and collaborate around a consistent view of what occurred. Ultimately, it enables customers to realise greater value from the NETSCOUT intelligence they already have.” Natural-language questions Simple direct questions can be asked, such as: which applications are responding slowly or experiencing increased latency? Which users, locations, or services are affected? What network, application, server, or external conditions may be contributing to the problem? nGenius Copilot interprets the question, applies the relevant Smart Data, and presents the resulting analysis in clear language with visual context and supporting evidence. nGenius Copilot is available for purchase now and helps organisations: Accelerate problem identification: Guide investigations from an initial symptom to the applications, services, network conditions, and dependencies contributing to the issue Prioritise business impact: Show which users, locations, services, and transactions are affected so teams can focus resources where they matter most Scale operational expertise: Make Smart Data accessible through natural-language questions, guided analysis, and clear explanations while helping senior engineers investigate complex problems more efficiently Improve cross-team collaboration: Translate detailed technical evidence into clear explanations and visualisations that network, application, infrastructure, service, and business teams can use together Enhance the value of NETSCOUT deployments: Bring Smart Data directly into everyday workflows and enable more professionals to benefit from the data their organisations already collect nGenius Copilot supports NETSCOUT’s commitment to make its packet-derived Smart Data more accessible and easier to use where operational decisions are made. It lets people ask questions in natural language, examine supporting evidence, and identify the conditions affecting services and users. For customers, that means a faster path from disruption to resolution. For NETSCOUT, it extends the value of its data into AI-assisted operations.
Cribl, the AI Platform for Telemetry, announces StreamAI, the latest addition to its AI capabilities: an enterprise AI gateway with a model router built into Cribl’s open data platform. Cribl brings its proven ability in managing and routing data at a massive scale to help organisations control runaway AI traffic, token usage, costs, and risk. After evaluating how various AI models performed on telemetry data, Cribl built a model router to enable more efficient AI inference. StreamAI routes AI prompts and workloads to the right model at the right price while gaining visibility and control over AI. Cribl is offering free inference for customers using automatic data routing to benchmarked AI models, eliminating surprise token bills. High-performance inference As more enterprises ramp up AI use in daily operations, spending on AI inference is becoming harder to predict and control. Infrastructure costs can spike with little warning, particularly when agents are coordinating multi-step tasks with minimal human intervention. StreamAI delivers real-time cost control by providing reliable, high-performance inference across proprietary and open-source models while enforcing budgets and spending cutoffs. “AI is not one-size-fits-all. The right model depends on the job, the context, and the economics of the request,” said Clint Sharp, co-founder and CEO of Cribl. “Customers shouldn’t have to send every prompt to the most expensive model or build their AI strategy around a single provider. StreamAI gives them an intelligent control plane that routes each request to the model best suited to the work, helping reduce token costs while preserving the choice and flexibility to use the models they want.” Most expensive model StreamAI’s model router builds on Cribl’s SecIT Bench research, which evaluated 20 AI models across 30 real-world IT and security investigations. It gave AI models the same messy incident data, such as a security breach, service outage, or performance problem. Initial results revealed a striking insight: a 17% spread in diagnostic accuracy compared with a 20x range in investigation spend, proving that the most expensive model is not automatically the best fit for every workflow. When an AI-powered enterprise application reaches a cost limit, StreamAI automatically falls back to an alternative model to keep usage running without disruption. Built-in circuit breakers give IT teams control over token consumption, helping prevent applications from blowing through quotas and costs. Shielding proprietary information To ensure enterprise readiness, StreamAI incorporates critical security and compliance controls directly into the routing layer. It builds on Cribl-Privacy, the custom telemetry-focused model behind Cribl Guard’s background detection, which is designed for the high-volume, semi-structured data found in production telemetry. StreamAI applies security controls throughout every AI interaction, helping protect sensitive data, block malicious requests, control what models can access, and reduce the risk of unsafe responses or actions. It also provides bidirectional sensitive data redaction, shielding proprietary information, credentials, and sensitive data in both outgoing prompts and incoming responses. Additionally, it automatically records every model call and routing decision as normalised, audit-ready telemetry, giving organisations complete visibility and evidence for governance across all routed AI traffic. StreamAI is designed to help organisations adopt AI without locking their observability strategy to one model, provider, or closed platform. StreamAI will be available soon. Customers interested in early access can contact their Cribl account team.
Cribl, the AI Platform for Telemetry, announces Cribl Detect, built on the company’s open data platform to provide a complete SIEM at up to 50% less cost than other companies. Cribl Detect gives security teams a better way to detect, investigate, and respond to threats without locking their telemetry into another monolithic, single-vendor stack. Cribl’s new platform-first approach lets customers adapt and customise their SIEM to their unique security operations. This announcement brings Cribl into the $8.2 billion SIEM market. Rules-based detection AI-generated attacks increase both the speed and sophistication of threats, putting pressure on security teams to detect and respond faster. Since Cribl Detect runs on the company’s agentic AI-powered platform, with built-in inference and an agentic runtime, it can move beyond static, rules-based detection. Intelligence from Cribl’s AI security operations center (AI SOC) capabilities helps automate detection and investigation workflows, applying analytics closer to the data to surface high-fidelity, actionable signals, reduce noise, and prioritise the threats that matter most. Together, these capabilities help security teams find blind spots and improve security outcomes. Platform-first approach For years, security teams frustrated with their SIEMs have faced two flawed options. Legacy monolithic SIEMs offer integration without choice, forcing customers into one vendor’s schema, one vendor’s pricing model, and per-gigabyte economics that turn analysis into a tax. Newer “SIEM-less” stacks assembled on general-purpose data platforms offer choice without integration. Teams get to pick their tools, but they also become the integrator, stitching together separate schemas, contracts, and pipelines themselves. Cribl Detect is designed to offer the best parts of both: the openness and customisability of a platform-first approach with the comprehensive out-of-the-box detection, investigation, and response capabilities of a purpose-built solution. This same platform approach powers Cribl’s expanding portfolio of solutions. Fast-moving AI threats “Customers don’t want the SIEM they have today, and they don’t have the resources to build the SIEM they want,” said Clint Sharp, co-founder and CEO of Cribl. “With Cribl Detect, we’ve taken a different approach that solves both problems – an out-of-the-box SIEM experience built on a highly flexible platform specifically for telemetry that allows customers to adapt, mold, and even rebuild the SIEM for their specific needs. And because the platform natively integrates inference and an agentic runtime, Cribl Detect goes beyond rigid rules to catch fast-moving AI threats." While a “do it yourself” approach to SIEM and security operations can sound appealing, enterprises are rarely prepared to build and support what they need. Cribl’s new way to SIEM offers an alternative that starts with the same telemetry organisations already access using the Cribl platform they already trust, in open formats they can control. AI security operations centre This means Cribl Detect’s alerts, investigations, and analytics can run against data wherever it resides, rather than being confined or duplicated to a monolithic, single-vendor stack. With Cribl Detect, federation allows analysts to investigate across distributed telemetry in pipelines, data lakes, object stores, and existing tools. Cribl also applies detections in-stream as telemetry moves through the pipeline, bringing security logic to the data wherever it flows, getting the right signals moving earlier, so correlation and investigation can happen faster. A key differentiator of Cribl Detect is that its detections and detection posture management (DPM), triage with AI security operations center (AI SOC), security orchestration/automation/response (SOAR), and compliance/governance capabilities all inherit access to any data available in the platform. This makes it possible to run the product without having to move historical data first. Identifying detection gaps "Cribl Detect brings together two capabilities that matter to practitioners: investigating across data they already control and identifying detection gaps, broken rules, and missing telemetry,” said Francis Odum, cybersecurity researcher at Software Analyst Cyber Research. “Building these capabilities into its existing data platform is a compelling direction for Cribl, giving security teams a path to modernise their SOC without creating another proprietary data silo.” Cribl Detect includes detection posture management that gives security teams a continuously updated view of what they are and aren’t detecting. Cribl Detect not only maps existing detections against MITRE ATT&CK techniques, surfacing coverage gaps, broken or noisy rules, and missing telemetry, but also provides recommendations and workflows for fast remediation. Automated detection techniques Alongside rules-based detections, AI SOC intelligence powers automated detection techniques that catch threats rules alone would miss. AI-driven triage, investigation, and disposition technology then helps analysts move from alert to answer faster, without manually correlating data across tools. Organisations that adopt Cribl Detect can expect lower total costs than incumbent SIEMs, since it is priced on infrastructure rather than an analysis tax. Cribl Detect is available now for Cribl.Cloud customers.
Expert commentary
When news broke that a Renoir painting had been stolen from an exhibition in the south of France, days after 600 diamonds were taken from a museum in Vienna, few in the art or security worlds would have been surprised. Europol had recently published “Changing Tactics, Changing Targets: The Evolving Nature of Museum Heists,” highlighting criminals’ growing focus on high-value objects and their increasing use of force. The latest theft also echoes the Louvre heist almost a year ago, both in how quickly it unfolded and in the security lessons it exposes. When every second counts Both French museum thefts happened in broad daylight. Both were fast. CCTV from the Renoir museum shows the perpetrators cutting through the perimeter fence early in the morning. Police were reportedly on site within five minutes of the alarm being raised. It still wasn’t fast enough. That matters. For many museums and galleries, simply building higher walls or stronger fences isn’t an option As criminals become bolder, custodians of national treasures and high-value objects need to rethink where protection begins. For many museums and galleries, simply building higher walls or stronger fences isn’t an option. These buildings are often architectural landmarks and public spaces. Turning them into fortresses defeats the point. But there is another lever security teams can pull: earlier detection. A few extra seconds of warning could give on-site security or nearby police the time they need to intervene before a work of art disappears. Forget the Hollywood lasers The cover of Europol’s museum heist report shows a criminal wielding a mallet in front of artefacts protected by red laser beams. It is the kind of security system made famous by films including “Entrapment,” “Ocean’s Twelve” and “The Thomas Crown Affair.” Virtual perimeters aren’t science fiction. But the technology available today looks very different. Museums and galleries need stronger protection without compromising their architecture or the visitor experience. One technology attracting attention is LiDAR, a spatial sensing system that uses lasers to understand what is happening within a physical environment An invisible perimeter The technology sends out laser pulses and takes millions of spatial measurements every second LiDAR is already used in environments ranging from railway stations and prisons to electricity substations. Its appeal lies in its accuracy and flexibility. It can operate indoors and outdoors, integrate with existing cameras, alarms and sensors and strengthen security without major physical alterations to a site. The technology sends out laser pulses and takes millions of spatial measurements every second, building a three-dimensional picture of its surroundings. Security teams can use that data to create virtual zones around a building, room or individual exhibit. Those zones can be changed as the site changes. Three-dimensional picture A museum perimeter, for example, might remain protected around the clock. A gallery being prepared for a new exhibition could be temporarily excluded while authorised staff work inside it. Once the zone becomes active again, an intrusion can trigger an immediate alert. The same principle can work while a museum is open. If someone gets too close to an exhibit, crowds begin to form or a person remains in a sensitive area, the system can alert staff or bring up feeds from relevant cameras. That means security teams can focus their attention where it is needed instead of relying on someone to spot every incident across banks of CCTV screens. Seeing what cameras can miss During an attempted robbery, LiDAR can identify the location and movement of people and vehicles During an attempted robbery, LiDAR can identify the location and movement of people and vehicles, including their direction and speed. It also has a significant advantage over conventional CCTV: it does not depend on external light. Detection can continue in bright daylight or complete darkness. That makes the perimeter less about a physical barrier and more about knowing, instantly, when someone crosses a line they shouldn’t. Security before the doors even open The technology can do more than detect intruders. Walk-through simulations allow teams to move through a virtual version of a site much as they would navigate an open-world computer game. Before an exhibition changes, teams can test how a new layout could affect visitor movement, identify blind spots and bottlenecks and assess evacuation routes. That gives security teams the chance to find problems before visitors arrive, not after something goes wrong. Protect the art, not the fortress Museums and galleries face a fundamental tension: make art and culture accessible while protecting objects that can be culturally irreplaceable and financially priceless. The answer cannot simply be more barriers. The next generation of museum security needs to detect threats sooner without getting between visitors and the works they came to see. The strongest perimeter may be the one nobody notices.
Across many sectors, AI is transitioning from an experimental process to a trusted tool, but how will construction - and architectural ironmongery specifically - balance this technological opportunity with traditional practice? Artificial intelligence was once considered the trend of tomorrow, but it’s now here, and already it’s impacting the design, specification and management of the built environment. Following a period of refined development, the technology is emerging as a valuable tool for architectural professionals, with its growing role signifying far more than a passing industry trend. Passing industry trend According to the Royal Institute of British Architects’ (RIBA) Artificial Intelligence Report 2025, 59% of architectural practices now use AI on at least some projects, an increase from 41% in 2024. Furthermore, a global survey led by the Royal Institution of Chartered Surveyors in 2025 found that 56% of investors planned to increase AI investment, suggesting that the rate of adoption will continue to accelerate over the coming years. However, whilst innovation typically creates opportunity, there are challenges to address These findings represent a cultural shift, one where AI is firmly embedding itself into workflows and influencing the decision making process. However, whilst innovation typically creates opportunity, there are challenges to address. As more professionals equip themselves with an arsenal of AI-driven tools, are we in danger of becoming overly reliant on technology? Or are those reluctant to adapt likely to be left behind? Daniel May, Director at Consort Architectural Hardware, shares insight: Repetitive administration tasks “The development of the built environment has always relied on technical precision. Specifications naturally contain large volumes of product information and technical data, with professionals managing document-heavy tasks in the form of specification writing, door scheduling and BIM coordination in order to meet project requirements and compliance obligations. All of this data must be analysed and processed accurately - often in line with demanding timescales - and it is here where AI can offer the greatest value.” “Where time was once consumed by repetitive administration tasks and information processing, professionals are now embracing AI as a means of working more efficiently. For architectural ironmongery specifically, where specification accuracy is critical, AI has the potential to support architects and specification professionals as they navigate the product selection process. As a tool, AI can streamline documentation by rapidly processing performance data and certification requirements, whilst also identifying inconsistencies and absent compliance information within schedules.” Complex project requirements “AI systems are helping professionals navigate increasingly complex project requirements quickly, accurately and consistently. As machine learning and autonomous models continue to advance, these tools may further reduce the administrative burden associated with architectural work models whilst improving accuracy and minimising the risk of human error in the process. With that said, the effectiveness of AI software is very much reliant on the quality of the information it receives.” “With the sector so deeply tied to fire safety, accessibility, security and regulatory standards, the caution around adopting AI as common practice is of course justified. Historically, much of the construction industry has been measured in its adoption of new technology, partly due to the critical nature of compliance and the significant consequences of error. Though, AI feels somewhat different because of its pace and potential, and as such, organisations must be measured in their approach to it, ensuring that professional knowledge remains central to delivering safe, efficient and compliant building projects.” The human element As industry standards and the legislation surrounding the built environment continues to evolve, so too will the methods used to achieve high level design and compliance. Seemingly, AI looks set to have an increasingly prominent role, but it should be viewed as a collaborative partner capable of enhancing professional expertise as opposed to a system that can, or should, do it all. Daniel continues: “At this stage, AI alone simply can’t understand the nuances of individual projects and that has implications for both design and compliance. This is particularly relevant in the post-Grenfell regulatory landscape, where accountability, traceability and evidence-based decision-making have become fundamental to product specification and delivery.” Building greater trust “Although AI can assist with information processing, the technology is not ultimately responsible for the decisions being made. Accountability has rightly become a major focus point in construction, and as AI continues to disrupt practices, the industry must ensure that responsibility remains clearly defined. AI-driven errors could lead to serious penalties in relation to compliance, safety and project delivery, proving human expertise remains critical.” “Moving forward, greater transparency within AI systems will be key. If professionals are able to understand how or why AI recommendations have been generated, they can assess them with confidence, building greater trust in the technology.” Architectural design solutions “When it comes to architectural design, the emotional intelligence, contextual understanding and creative balance offered by a team of professionals far outweighs the speed that AI can offer. Already, AI is being used to support visualisation and concept development for multi-layered projects in hospitality, healthcare and commercial environments to name a few, helping teams to explore ideas and communicate concepts at a quicker rate.” “However, can AI effectively develop architectural design solutions based on the bespoke requirements of a project, the operational needs of its users or even the general character of the building? Most would argue that it’s not conceivable, because AI lacks the lived experience and contextual understanding that comes from being present in the project itself.” Architectural ironmongery products “For architectural ironmongery products, professionals must regularly assess how products will function in real environments. Human intuition is impossible to replace and those informed design decisions, made by human professionals, will always be essential. Whilst some question whether AI could one day plan and deliver a project from concept to completion, perhaps the more important question should be whether future generations of professionals could lose the critical design and specification skills that are needed, should the industry become too dependent on AI.” “There is a growing sense of inevitability surrounding AI’s influence on architectural ironmongery and the wider built environment. As the industry continues to embrace this new wave of technological development, it is important to remember that innovation must complement the knowledge, judgement and accountability of the professionals who create safe and functional buildings, not replace it.”
In logistics hubs, production facilities and distribution centres, the access control system is invisible—until it isn't. For decades, the 125 kHz card has been the workhorse of industrial credentialing: inexpensive, reliable and universally understood. It does exactly what it has always done. That consistency has served many organisations well, even as security needs and credential From authentication to smart buildings, gain expert insights about unified access. The same card technology that opened the warehouse gate in 2005 is opening it today. And while operations teams have upgraded conveyors, ERP systems and warehouse management platforms, the front door has often remained on technology selected for an earlier era. Major operational event Why? It is rarely about a lack of awareness. More often, organisations are balancing cost, time and operational risk. In a facility that never stops, a full systemwide upgrade can feel less like a routine project and more like a major operational event. The path forward is continuous modernisation: deploying an agile access layer that adapts to new security requirements and credential technologies over time, rather than replacing everything at once. Universal reader technology makes that possible, without the “Big Bang” shutdown. Why legacy systems can benefit from modernisation The 125 kHz card (also named proximity, prox or low-frequency) helped set a practical standard for convenience and broad compatibility, but many organisations are now evaluating where its security model can be improved by newer options: Increased cryptographic protection. Traditional low-frequency credentials transmit a fixed identifier, which can make them harder to align with today’s expectations for encrypted and dynamic authentication. Increased credential validation. Traditional proximity systems do not provide the kind of mutual authentication or challenge‑response mechanisms that are increasingly common in newer credential platforms. Better protection from duplication/cloning. Because the credential model is comparatively simple, 125 kHz cards present fewer barriers to duplication or cloning than modern encrypted credentials which are inherently designed to better distinguish authorised users from copied identifies. An opportunity to secure the full path. Many legacy deployments also rely on Wiegand communication between reader and controller, creating a strong case for modernisation to encrypted, supervised protocols that help protect credential data in transit. Keeping the interoperability benefit of Prox. Newer open standard provides the same interoperability benefits while addressing improved security. The opportunity for the front door At the same time, security teams face an expanding threat landscape and compliance requirements A traditional access control upgrade is not just a technology swap. It means new readers at every door, new credentials issued to every employee and contractor, platform reconfiguration and installation labor across a facility that cannot afford to stop. Against that backdrop, the rational choice is often to do nothing. At the same time, security teams face an expanding threat landscape and compliance requirements that increasingly demand encrypted credentials. And with Apple Wallet corporate badges and BLE mobile credentials moving into the mainstream, employees and contractors will soon expect to use their phone as their badge, at least as an option if not the primary means of credential presentation. Four specific friction points keep organisations locked in place long after they know they should move. The logistical bottleneck - Replacing a proximity-based system has traditionally meant doing everything at once: new readers, new credentials, new platform configuration, every employee and contractor rebadged before the cutover date. For a site running 24/7 with extensive staff and rotating contractors, that isn’t just an upgrade. It’s a logistical nightmare requiring a hard shutdown. The rebadging event alone, coordinating hundreds or thousands of people through a credential transition on a fixed timeline, can consume weeks of HR and security operations bandwidth. The Credential Soup - Most logistics organisations are not running one clean credential population. They are running three or four: legacy prox for permanent staff, a different format inherited from an acquisition, a contractor badge system managed by a third party, a mobile pilot that never fully rolled out. None of them talk to each other, and no single reader handles all of them. Frozen Infrastructure - Static readers support only the credential formats they shipped with or have limited format support for updates. When a new vulnerability is disclosed or a new mobile standard is released, the hardware has no path to adapt. The only option is physical replacement, which means another capital project, more installation labour, and the same shutdown risk all over again. The Cyber-Physical Gap - IT departments run zero-trust architectures and encrypt everything on the network. Then the same organisation unlocks its server room with a Wiegand-protocol reader transmitting credentials in plain text. The IT security perimeter ends at the network edge. The physical front door is a different conversation entirely, and often nobody's budget. The way forward: Continuous modernisation of access credentials A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event The answer to the Big Bang problem is not a better-planned Big Bang. It is a fundamentally different approach to access infrastructure that treats modernisation as an ongoing capability rather than a one-time event. A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event. It significantly lowers the labour and logistical costs of rebadging the entire organisation at once and eliminates the need for forced downtime entirely. Instead, organisations upgrade incrementally (by site, by department, or as credentials expire), keeping operations running and spreading costs over time. And with future-proof universal reader technology, the reader stops being a fixed asset and becomes a platform that continues to evolve as needs change. Start with a universal infrastructure The foundation of continuous modernisation is a universal reader that can handle whatever credentials are already in the building (legacy proximity, modern smart cards, mobile credentials) while remaining ready for whatever comes next. As access technologies continue to evolve, support for additional credential formats and security approaches can be added through firmware updates rather than hardware replacement, ensuring a secure and future-proof access system. The burden can further be eased by the use of a universal credential that can support existing formats along with new formats, enabling the credentials to work on existing readers as well as new readers. Let old and new credentials coexist Legacy 125 kHz cards continue to function in parallel until the organisation is ready to retire them With a multi-technology reader in place, the rebadging process becomes a rolling transition rather than a synchronised event. New employees get modern credentials from day one. Existing staff transition as badges are renewed or departments are prioritised. Legacy 125 kHz cards continue to function in parallel until the organisation is ready to retire them. Eventually, 125 kHz support or insecure credential support can be switched off, cleanly and deliberately, via a remote firmware update. That means no forced downtime, and no mass confusion at the turnstiles. This applies equally to secure migration to either modern symmetric credentials (such as HID Seos or LEAF) or emerging asymmetric credentials (such as PKOC, Aliro or LEAF Verified). Secure the whole chain, not just the card Upgrading credentials without addressing the communication layer is only half the job. Moving from Wiegand to OSDP Secure Channel (a bidirectional, AES-128 encrypted protocol) closes the replay attack vulnerability and adds tamper detection between reader and controller. Modern credentials and a secure communication layer together protect the entire authentication chain, from the card or smartphone all the way to the access control platform. This becomes critical when the reader is handling the decryption of a secure credential and then communicating to the panel in clear text. OSDP encrypts this last step of communication, while also offering industry best practices for managing reader devices. Choose infrastructure that doesn't choose for you Interoperability is not just a convenience feature. It is a strategic asset Interoperability is not just a convenience feature. It is a strategic asset. A facility running universal reader infrastructure compatible with most transponder technologies and credential formats (physical and mobile) is insulated from vendor lock-in and the next credential transition. Universal readers also act as merger-and-acquisition insurance: when a company acquires a facility running a different badge system or a contractor arrives with an unfamiliar card format, existing readers can be configured to accept the new credentials from day one. As access technologies and credential standards continue to evolve, organisations with adaptable reader infrastructure will absorb that shift as a firmware update. Those without it will face another capital project. A market in motion: beyond legacy credentials Emerging open standards (which reduce vendor dependency) and widely adopted proprietary platforms are both moving the market toward stronger cryptography. These credentials can be delivered on physical smart cards, mobile devices or both. Organisations selecting reader infrastructure today should ensure it is prepared to support this transition without requiring a hardware swap. Several initiatives are gaining significant traction: LEAF Identity: An interoperable credential framework built on strong symmetric encryption, already deployed across a meaningful number of installations and a proven replacement path for legacy proximity systems LEAF Verified: A next‑generation physical access credential platform built on NXP’s MIFARE DUOX that uses public‑key cryptography to eliminate traditional shared key management and enable interoperable, vendor‑neutral access control. PKOC (Public Key Open Credential): An open, vendor-agnostic credential specification from the Physical Security Interoperability Alliance using asymmetric public key cryptography, in which the private key never leaves the device and a derivative of the public key is the credential Aliro: An open mobile-first credential standard released in February 2026 by the Connectivity Standards Alliance (CSA), the organisation behind the Matter smart home standard. Backed by Apple, Google, Samsung, and 220+ industry members providing native wallet, offline device support and mailbox features on top of asymmetric public key cryptography. HID Seos: A widely deployed proprietary credential platform that continues to drive responsible, large-scale secure symmetric-based encrypted deployments across small to enterprise environments for both card and mobile deployment, including wallet. Security that scales The same principles apply equally to a single site or a logistics operator running 5,000 employees The same principles apply equally to a single site or a logistics operator running 5,000 employees across a dozen sites. Because no single cutover date is required, a large organisation can sequence the migration by site, by department or by credential expiry cycle. The operational risk that makes a traditional upgrade unthinkable at scale becomes manageable when the transition is invisible to the people walking through the doors. The pressure to act is reaching a tipping point. Apple Wallet corporate badges and BLE mobile credentials are arriving in earnest in 2026, as well as asymmetric smart card options. These technologies are rapidly moving from isolated pilots into mainstream enterprise deployment across logistics, manufacturing and production environments. Evolve security infrastructure Organisations that have already invested in universal reader and credential infrastructure that is firmware-updateable and mobile-ready will absorb that shift without a second thought. Those that haven't will face another rip-and-replace decision just as the mobile credential wave hits. Organisations that have already invested in universal reader and credential infrastructure Continuous modernisation is not a one-time project. It is a permanent capability: the ability to evolve security infrastructure at the organisation's own pace, without forced downtime, without mass rebadging events, and without being held hostage to the next credential transition. Organisations that build that capability today are not just solving a security problem. They are future-proofing the way their facilities move. Universal access from ELATEC ELATEC's TWN4 universal readers are built on an agnostic design strategy: multi-technology, multi-frequency, and software-configurable, so organisations are not locked into a single credential technology or vendor. Key capabilities across the TWN4 family: Support for 100+ physical and mobile credentials and 60+ transponder technologies RFID, NFC, and BLE in a single reader platform Software-configurable via the ELATEC DevPack: credential formats, encryption settings, and security protocols can be updated remotely without hardware replacement Supports backward and forward compatibility as new standards emerge Available in a range of form factors for door access, desktop enrollment, OEM integration, and industrial applications
Security beat
Combining VIVOTEK’s branded video security business with March Networks paves the way for the combined brands to meet customers’ increasing appetite for integrated solutions rather than individual components. The merger brings VIVOTEK's branded video security business together under one operating structure with March Networks’ enterprise-grade video surveillance, AI analytics, and cloud-managed security solutions. Customers now have access to a broader, more integrated portfolio spanning enterprise video management, advanced cameras, edge artificial intelligence (AI), cloud services, recording platforms, and business intelligence, says Net Payne, Chief Sales & Marketing Officer at March Networks and VIVOTEK. Distinct product strategies Given the combined companies, product development, sales, marketing, and customer support can move in step rather than in parallel. March Networks and VIVOTEK were already both part of the Delta Electronics family, but they previously operated as separate businesses with distinct product strategies, teams, and routes to market. March Networks and VIVOTEK announced the merger of their branded video security businesses last spring following Delta Electronics' acquisition of remaining VIVOTEK shares. “Aligning our complementary capabilities lets us innovate faster, simplify engagement, and respond more quickly to a market moving toward AI, cloud and intelligent video,” says Payne. This merger reflects a broader shift across the physical security industry, adds Payne. “Customers no longer see video purely as a tool for reviewing incidents after the fact,” he says. “They expect it to help identify risks earlier, simplify investigations, improve operations, and support better decisions across the organisation.” Cloud video management Meeting customer expectations requires more than bolting AI features onto existing systems Meeting customer expectations requires more than bolting AI features onto existing systems. Rather, it requires cameras, edge intelligence, recording, software, cloud services, and business data working together as one coordinated platform. “By bringing March Networks and VIVOTEK together, we combine deep expertise across the full video technology stack while preserving the relationships, sector knowledge and customer focus both companies have built over many years,” says Payne. “Our goal is to make intelligent video more integrated, scalable, and practical for customers and partners worldwide.” Both entities bring strengths to the combined companies. March Networks brings experience in enterprise software, cloud video management and large-scale deployments; while VIVOTEK brings strength in imaging, camera technology and edge intelligence. Together they seek to ensure more choice when designing systems, a clearer path for future expansion, and technologies that work together more effectively without compromising the reliability, cybersecurity, and support customers expect from both companies. Advantages for channel partners Channel partners gain a broader portfolio to address a wider range of customer requirements, combining components as each deployment demands. Channel partners also benefit from expanded geographic reach, deeper technical expertise, and greater investment in training and enablement. “Importantly, this is designed to be a seamless transition,” says Payne. “Partners keep working with the teams and relationships they already know, while gaining access to new capabilities and certification opportunities. Over time, that alignment should make it easier to design, deploy and support complete solutions.” Because they are established and respected brands, March Networks and VIVOTEK branding will continue to be used. Rebranding is not a goal, and neither identity is being replaced by the other. Coordinated decision-making “The immediate priority is organisational alignment by making it easier for customers and partners to benefit from the combined portfolio,” says Payne. Product branding will continue to reflect the relevant portfolio and market context. As product roadmaps become more closely coordinated, customers can expect greater interoperability and a more cohesive experience, says Payne. Any future branding changes will be managed carefully and communicated clearly. Combining the businesses reduces duplication and enables coordinated decision-making across product strategy, engineering, sales, marketing, operations, and customer support. “Instead of developing capabilities independently, teams can share their expertise, align roadmaps, and direct investment to where it has the greatest customer impact,” says Payne. Combining specialised knowledge globally The combined organisation operates across six continents and more than 75 countries The combined organisation includes more than 300 research and development (R&D) engineers across four Centres of Excellence in Canada, Taiwan, Italy and Poland, thus bringing together a substantial base of specialist knowledge. The unified network also sharpens the ability to prioritise global opportunities, respond to regional needs and bring innovations to market faster. The combined organisation operates across six continents and more than 75 countries, supported by more than 1,100 certified channel partners. That footprint provides greater capacity to support multinational customers while staying responsive to local market needs. Looking ahead, future growth will increasingly come from helping customers turn video into useful, actionable intelligence. “The market is moving beyond conventional surveillance toward solutions combining AI, cloud services, edge processing, video management and operational data — and our new structure brings these together as one connected solution rather than several isolated technologies,” says Payne. Broader technical expertise There will also be closer collaboration among specialists in imaging, hardware, software, analytics, and cloud, which is important given how much customer infrastructure, regulatory, and deployment requirements vary. The companies can support cloud, hybrid, and on-premise environments, giving organisations a practical path toward more intelligent video. More choice comes from bringing together complementary technologies across product groups. Greater scale is achieved through a larger engineering organisation, broader technical expertise and more capacity to invest in innovation. Challenges for the industry at large Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI responsibly, securely and at scale, says Payne. Video systems will generate more data and automate more decisions, but organisations must be able to trust how that intelligence is created, protected, and applied, he adds. “Cybersecurity, privacy, data sovereignty, system interoperability and AI accuracy are more important than ever,” says Payne. Addressing these elements requires expertise across the entire technology stack: from camera and edge processing to recording, cloud infrastructure, video management and analytics. “Together, March Networks and VIVOTEK can coordinate development across all these layers, giving customers flexible architectures that balance innovation with security, transparency and operational control,” says Payne.
IQSIGHT seeks to bring visual intelligence to environments where clarity, reliability, and trust matter the most, says CEO Sabrina Stainburn. Formerly Bosch Video Systems, IQSIGHT is an intelligence-first video security company, combining more than 60 years of engineering expertise with real-time intelligence to help organisations see clearly, act confidently, and improve outcomes in environments when every second matters. While the brand is new, the technology, reliability, and trust behind it are familiar— the products still carry the Bosch name, and the engineering teams remain the same to ensure the continuation of the Bosch legacy. As a result, customers can expect the same standards they rely on today. Embracing emerging technologies IQSIGHT is embracing emerging technologies. “We are applying AI where it delivers value by helping systems understand what is happening and surface the events and patterns that matter most—so customers can detect risk earlier, make faster decisions, and operate with confidence,” says Stainburn. With intelligence at the edge, the cameras act as sensors to secure premises, make buildings safer, and monitor perimeters — without requiring a cloud connection. Edge-based AI also supports integration into existing systems to add visual intelligence without a rip-and-replace — such as adding cameras with visual gun detection outside of entrances or supplementing systems with the ability to detect clothing colour and other attributes. IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities AI-enabled capabilities IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities designed to remove blind spots IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities designed to remove blind spots and support earlier, better-informed decisions. The portfolio continues to include intelligent cameras, such as the FLEXIDOME, AUTODOME, DINION, and MIC models, AI-enabled Intelligent Video Analytics Pro (IVA Pro) offerings, and recording and video management solutions, such as BVMS software. This year, the portfolio will also expand with technologies and solutions built on IQSIGHT’s new intelligence-first platform. Vertical markets that are core to the strategy include government, critical infrastructure, education, and smart cities, all industries closely connected with safety, continuity, and operational performance. In these environments, visual intelligence helps organisations address practical challenges — securing perimeters, enhancing safety, and improving traffic flow — so they can operate securely and efficiently. Visual intelligence helps organisations address practical challenges Operating securely and efficiently “Reliability is essential in these industries, and our cameras are engineered to Bosch quality standards and designed to perform in demanding conditions, including extreme weather, while delivering dependable video and accurate analytics where it matters most,” says Stainburn. “These strengths make our video solutions ideal for any industry where security must be uncompromised.” IQSIGHT evolves from the sale of Bosch’s security and communications technology product business to European investment firm Triton on June 30, 2025. The product brands for video systems, access control, intrusion systems, and communications systems united under the roof of the new company Keenfinity Group. New organisational structure The Keenfinity Group now operates as a holding company consisting of four businesses In late 2025, Keenfinity Group introduced a new organisational structure designed to unlock the next chapter of growth and innovation. The Keenfinity Group now operates as a holding company consisting of four businesses, including the video systems business now called IQSIGHT. Bosch has a long history of partnerships and integrations, and partnerships will remain essential to how IQSIGHT delivers value and flexibility for customers. “We work closely with technology partners to ensure customers can use visual intelligence within the platforms and architectures that best fit their operations,” says Stainburn. Secure-by-design approach Deep integrations include VMS platforms, such as Genetec and Milestone, thus enabling real-time insights across on-premise and cloud environments. This approach gives customers choice — without compromising performance, security, or reliability, according to IQSIGHT. “Continually strengthening our existing partnerships is vital, and we regularly add capabilities to these integrations to deliver new features to enhance security and safety for customers,” says Stainburn. “Cybersecurity is not a feature for us — it’s a foundation,” Stainburn emphasises. “As video systems become more connected and intelligence moves closer to the edge, trust must be designed in from the start. We take a secure-by-design approach across our hardware, software, and integrations. That means protecting data at every stage — from capture to analysis to delivery.” Combining sight and intelligence Just as important, the company works closely with partners and customers to ensure systems fit into their broader security and IT strategies. “When organisations rely on video to make critical decisions, security and reliability must be non-negotiable,” says Stainburn. Stainburn sees video as evolving from traditional surveillance into “visual intelligence” — moving from simply recording events to understanding what is happening in real time. By combining sight and intelligence, organisations can see patterns, giving them the power to predict events that may happen. Proactively addressing risks Stainburn sees video as evolving from traditional surveillance into “visual intelligence” Traditionally, video security was based on video surveillance — an investigative tool for users to review what has already happened. With AI, users can take a different approach — looking at patterns to better secure their premises and have the foresight to intervene before incidents escalate. AI helps systems understand what is happening in a scene, enabling them to discern between a person standing at a train platform and an individual vandalising a train platform, someone holding a power drill versus someone holding a gun. “This level of visual intelligence brings clarity to unfolding events to assist users in proactively addressing risks,” says Stainburn. AI-enabled video systems With foresight, end users can prevent those events from occurring or other issues from escalating. The ability to discern patterns can also influence decisions around safety, resource use, and the customer experience, says Stainburn. “While security will always remain core, we expect visual intelligence to play an increasingly important role in improving operational efficiency across many environments over the next five years.” Not all AI-enabled video systems are equal. Edge, cloud, and GenAI-based tools have different strengths and selecting one approach over another depends on the application or the problem customers need to solve. IQSIGHT works closely with integrators and end users to understand the challenges they are addressing and to provide guidance on the best AI approach to reduce risks, lower response times, and improve operations. Proof of concept projects are important to demonstrating performance in the real world. That’s where IQSIGHT gains an advantage with solutions that deliver reliable results even in challenging conditions, says Stainburn.
There was high-level energy at GSX 2025, befitting an industry undergoing massive change. Artificial intelligence (AI) was everywhere, but not so much in the booth signage. Rather, AI has made its way beyond marketing claims and solidly into the core of the products themselves. There were hundreds of examples of how AI is changing how security systems operate, all for the better. Clearly on display at GSX 2025 was an industry in the midst of metamorphosis. Deep integration of AI My conversations with companies across the security ecosystem revealed an industry heavily focused on leveraging advanced technologies like AI and the cloud to address increasingly complex global and localised threats. Several key themes emerged at the Global Security Exchange (GSX), sponsored by ASIS International, held Sept. 29–Oct. 1 at the Ernest N. Morial Convention Centre in New Orleans, La. Themes I heard repeated throughout the show floor included deep integration of AI, the ongoing shift toward cloud-based and hybrid architectures, and a sharp focus on modernising security systems to meet current challenges. AI and intelligent automation transform security The use of GenAI is moving beyond simple search functions into real-time decision support Companies are integrating AI and intelligent technologies to enhance analytics, streamline incident response, and improve internal efficiency. The use of Generative AI (GenAI) is moving beyond simple search functions into real-time decision support. For example, Bosch Video Systems introduced a "second tier" to its video analytics capabilities by combining highly sensitive edge detection with GenAI models in the cloud. For example, in visual gun detection, edge analytics might flag a potential gun (yellow), but the cloud-based GenAI then quickly reviews and confirms the threat (red), helping to filter out false alarms. Bosch is also using GenAI for more open-ended searches, such as a "Where's Waldo" application demonstrated at their booth. GenAI-powered system Eagle Eye Networks says they are focused on helping integrators "organise the AI chaos” through their cloud-based video platform. Their precision person and vehicle detection capabilities work across multiple cameras. Motorola Solutions introduced Inform, an AI-assisted incident response solution designed to bring clarity to the "noise" and help security teams respond to complex threats. They also offer Avigilon Visual Alerts, an on-prem GenAI-powered system that expands the natural language interface. AI internally to improve processes The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." The Axon Body Workforce Mini, a small “computer with a lens” for non-police applications, is AI-capable and can perform real-time translations, automated report writing, and summarisation, and can even act as a personal assistant by incorporating company policies. All those functions are built into a lightweight body-worn camera designed to safeguard frontline workers in retail and healthcare verticals. The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." Beyond products, integration company Everon is using AI internally to improve processes, such as handling commoditised tasks, which they expect will result in better customer satisfaction. Everon wants to be known as a premier service provider and will be introducing new services in the video realm. AI-powered search and continuous system upgrades Genetec prefers the term Intelligent Automation (IA), instead of AI, to describe its empathetic interface, which can "know" what additional information a security professional needs when they click on an image, for example. Genetec says the advantages of the cloud include AI-powered search and continuous system upgrades. Their Security Centre SaaS has had a fast and successful launch. It enables cloud-based systems with local storage. Genetec also highlighted the Cloudlink 210, a cloud-managed appliance designed to unify physical security operations that can be simply plugged in without involving IT staff. They call it a “headless appliance.” Cloud migration and the push for hybrid systems Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product The industry continues its strategic march toward the cloud, often through hybrid applications that blend on-prem strength with cloud flexibility. Acre's access control is described as "cloud-first technology," and they continue to focus on cloud solutions, incorporating AI. To help customers transition, they offer the "Bridge," a migration tool that allows systems to communicate throughout the move. At the same time, they are continuing to develop and enhance their core on-prem products – DNA Fusion and AccessIt!. Adding access control to supplement their video product line, Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product. The goal is to provide “access control that is easy;” It works alongside their OnCloud direct-to-cloud VMS as a Service platform. Future of video management The future of video management is increasingly hybrid. Milestone recently completed a three-year process of updating XProtect and building for the future of hybrid applications. At GSX, they showcased how their XProtect Evidence Manager seeks to "democratise evidence management" by collecting video, cell phone data, notes, and other metadata related to a case for easy sharing and prosecution. Also, Milestone’s “app centre” enables additional features to enhance XProtect without involving integration. Milestone is also focusing on "Metadata Ingest," which collects and aggregates data from various manufacturers (including Genetec, Motorola, and Exacq) for use by AI. Strategic modernisation and open integration Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper A key theme for the future is the shift toward open systems and strategic modernisation, enabling security professionals to better utilise new technology. Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper, arguing that dealers and end-users need to think more strategically when buying technology. They predict that "2026 will be the year of modernisation," with tangible results including unified intelligence, flexible deployment, and lower total cost of ownership. The call for open standards and architecture was also strong. What AI needs from open systems Johnson Controls noted that cloud, AI, and open standards are its three big focus areas. Their C-CURE IQ 3.10 is gaining adoption as it unifies access and video. OpenEye is seeking to address the "AI disruption anxiety" in the industry, focusing on what AI needs from open systems. The emphasis is on the value of a Model Context Protocol (MCP), an open standard and framework to enable AI systems to integrate and share data with external tools and sources. Addressing shifting global and local threats Allied Universal's "World Security Report 2025" highlights a risen focus on executive protection Companies unveiled solutions targeted at new security concerns, particularly the rising threat of violence, theft, and misinformation. Allied Universal's "World Security Report 2025" highlights an increased focus on executive protection and cites the rise of misinformation and disinformation as the number two threat. They noted that macro trends around instability and the political and social environment are driving security threats globally. To combat physical threats, Shooter Detection Systems introduced a new outdoor sensor, which is now generally available after a favourable feedback period that included an apprehension in one municipality. The company notes the unique challenge of developing technology for a "non-cooperative" threat like a person with a gun, in contrast to most security technologies that are "cooperative" and depend on user compliance. Implementation of integrated security Flock Safety is expanding its focus beyond licence plate readers into solutions for retail, with a new initiative to automate and streamline investigative processes, which are often manual. The company also showcased "drones as automated security guards," which can be deployed within 90 seconds to provide "eyes" on a site and enhance safety. The system works on its own network and is firewalled away from the city system A tour of the City of New Orleans' Real Time Crime Centre (RTCC), hosted by Axis Communications, demonstrated a mature implementation of integrated security. The RTCC uses Axis cameras, Genetec VMS, and is tied to a Motorola Solutions Command Centre to enhance efficiency and effectiveness, operating independently of the police department. They measure success in terms of valuable hours saved in an investigation or even when an event is happening. The system works on its own network and is firewalled away from the city system. Rapidly changing industry on display The GSX 2025 highlights an industry that is moving toward more intelligent and integrated solutions. The investment in AI is shifting security from reactive monitoring to proactive, automated assistance. Throughout the show floor, the continued embrace of hybrid cloud architectures, coupled with an emphasis on open standards and modernisation roadmaps, suggests a security ecosystem built for agility and future growth. These trends, and the GSX show itself, collectively underscore the industry's commitment to delivering scalable, next-generation solutions for a changing threat landscape.
Case studies
Milestone Systems, a provider of open platform video management software (VMS), is helping Columbia Borough, Pennsylvania, strengthen public safety through a community-wide video security system built on Milestone XProtect® VMS. For more than 16 years, Columbia has worked with Lancaster-area security integrator App-Techs to develop and expand a distributed wireless video network serving its downtown, public buildings, parks, and other borough facilities. Today, the system supports roughly 83 camera feeds, including 4K multi-lens and PTZ cameras, primarily from iPro. Distributed wireless architecture Located along the Susquehanna River in Lancaster County, Columbia is a historic borough of roughly 10,000 residents. As the community worked to revitalise its downtown and attract new businesses, borough leaders wanted safety and security to support that broader effort. Traditional wired infrastructure was impractical across Columbia’s geographically varied environment, requiring App-Techs to engineer a distributed wireless architecture. XProtect provides the video management foundation, with dedicated servers located in the municipal building and a remote park office. Officers can also access live camera feeds from laptops in patrol vehicles, while mobile access extends video to personnel during community events. Immediately dispatched officers Columbia’s dispatchers are the primary day-to-day operators of XProtect, monitoring cameras, and supporting officers in the field. In one incident, a dispatcher spotted someone breaking into a vending machine outside a laundromat and immediately dispatched officers. “Our staff member observed someone breaking into a vending machine just outside that building and was able to dispatch officers to the scene,” said Jack Brommer, Columbia Borough Police Department Chief. “Officers apprehended the individual, and it turns out this was a serial thief who had been breaking into vending machines across the tri-county area. So that single arrest helped resolve a number of thefts across multiple counties. That’s just the kind of impact this technology can have on a community.” The system also supports holding cells and interview rooms inside the police station, where microphones are integrated with cameras, as well as large community events. During Columbia’s annual “Thunder on the River” antique car show, Emergency Management personnel used the community camera network to support proactive monitoring and rapid response across the event. Gunshot-detection technologies Over time, Columbia’s video system has supported faster incident response, stronger evidence for prosecution and greater situational awareness for dispatchers and police officers. Borough leaders also use signage in parks and public areas to make camera coverage visible as a deterrent. “The data that I can point to is that we are trending downward, probably for the last five, six years, as far as call volume and crime trends. Those numbers have been very positive,” added Brommer. Looking ahead, Columbia plans to expand its use of video analytics, including object-search capabilities that can help investigators filter video by vehicle type, colour, and other attributes. The borough is also exploring emerging gunshot-detection technologies to further improve situational awareness.
TECOM Group has enhanced security and accessibility across several of its flagship developments in Dubai, including Dubai Media City, with the installation of advanced Gunnebo Entrance Control solutions. Since its establishment in 1999, TECOM has shaped Dubai’s landscape as a hub for business and innovation. Its ten business districts, including Dubai Internet City, Dubai Knowledge Park and Dubai Design District (d3), are home to nearly 12,000 companies employing more than 124,000 people. Entrance control solution Developments like Dubai Media City welcome thousands of people every day, serving as both workplaces and collaborative hubs where ideas and intellectual property are shared. This made it essential for TECOM to implement an entrance control solution capable of maintaining robust security while preserving the smooth flow of people and the open, professional atmosphere expected across its developments. Following a competitive tender, Gunnebo Entrance Control was appointed to combine advanced entrance control, seamless integration with wider access control systems and a sleek design suited to modern commercial environments. More than 40 SpeedStile FLs gates were installed across several buildings, chosen for their performance, adaptability and ability to support high volumes of daily movement without compromising the visitor experience. Access control technology The SpeedStile FLs features a slim, contemporary appearance designed to complement modern commercial spaces. Beyond aesthetics, it incorporates advanced single-person detection systems, monitoring tailgating, piggybacking and unauthorised attempts to access secure areas. Audible alerts assist on-site teams, while third-party integration ensures compatibility with existing access control technology, including group movement through card stacking capabilities. For TECOM, this blend of security technology and design has delivered both reassurance and efficiency. By implementing SpeedStile FLs across its developments, the Group has strengthened security while preserving the collaborative and welcoming environment that defines its business communities. Fadi Yakoub concluded: “TECOM communities attract some of the world’s biggest names alongside dynamic start-ups, making them vital contributors to the region’s knowledge and creative economy. We are proud of our long-term partnership to deliver seamless entrance control solutions across their developments. The SpeedStile FLs provides flexible, reliable management of people flow, while also creating a welcoming and professional first impression for business communities.”
Bournemouth and Poole College, the largest provider of further education and apprenticeships in the Dorset area, has installed Hochiki's ESP addressable fire detection range across its four-storey site, protecting a diverse mix of teaching environments including IT suites, kitchens, workshops and engineering bays. The installation was specified and delivered by SFA Fire and Security, working closely with the college to design a system capable of handling the varied fire risks found across further education provision. Subjects such as catering, automotive maintenance, construction and engineering carry a higher risk of nuisance alarms from dust and fumes, while IT and digital media spaces rely heavily on electrical equipment. A tailored approach was needed to protect the site without interrupting learning. Protecting valuable teaching time ESP's common mounting base allowed SFA's installers to work through the site using a single standard base across most devices, reducing the range of parts held on site and helping installation stay on schedule despite the complexity of the building. In kitchens and workshops, LPCB and VdS approved heat sensors were used to distinguish genuine fire risk from cooking activity and dust, reducing false alarms and protecting valuable teaching time. ESP's textual identifier gives staff the exact location of an activated device, supporting fast and accurate evacuation decisions in a large site with high footfall. Wall-mounted VADs, certified to EN 54-23, added audio and visual alerts throughout the college, ensuring alarms reach staff and students regardless of location or impairment. Where cabling access was limited by drop beams, wireless technology was integrated onto the ESP loop, avoiding extensive drilling and preserving the building's original structure. Successful projects together Naomi Fell, Projects Director at SFA Fire and Security, said: "This project presented numerous challenges due to the complexity of each room and storey within the college. Our extensive experience with Hochiki's products, combined with the consistently positive feedback from our end-users, made Hochiki the clear choice for this project. We met the college's stringent deadlines with minimal disruption to teaching and learning." Ryan Baulcomb, Regional Sales Manager at Hochiki, added: "Hochiki and SFA have a strong, long-term partnership, built on years of successful projects together. This installation shows what that partnership can deliver on a genuinely complex site. We're proud that our products continue to give installers and end-users the reliability and support they expect." Bournemouth and Poole College now benefit from a fire detection system tailored to the specific demands of each corridor, room and storey across the site, with the flexibility to adapt as the college continues to grow.
The challenge: Fifth Third Bank is one of America’s largest and fastest-growing financial institutions, with more than 1,500 financial centres and approximately 80 high-rise, high-density facilities across the United States. Referred to internally as financial centres, these branches serve as the primary touchpoint for customers and communities. As the bank expands beyond its Midwestern roots into the Southeast and Western markets, its security operations must scale without sacrificing reliability, compliance, or employee safety. “When we think about the branch of the future, we think about choices,” said Thomas Neltner, Director of Enterprise Workplace Services and Chief Security Officer at Fifth Third Bank. “March Networks gives us a strong foundation that lets us evolve at the right pace while maintaining the security and governance a bank requires.” That foundation is put to the test every day inside Fifth Third’s 24/7 Security Operations Center. Security concerns arise The solution: At the heart of Fifth Third’s security strategy is a centralised Security Operations Center that operates around the clock. It functions as the bank’s internal emergency response center, giving employees a direct line to live support when safety or security concerns arise. “Our Security Operations Center is the 911 center for Fifth Third,” said Darrin Steinmann, Vice President and Director of Corporate Security Investigations, Security Operations, and Security Strategy. “When employees call with a concern, we respond in real time with video, alarms, and coordination with law enforcement.” To support this mission across a rapidly expanding footprint, Fifth Third standardised on March Networks video surveillance and enterprise management software. Multi- sensor cameras Fifth Third has partnered with March Networks since 2004. Over more than two decades, its video infrastructure has evolved through multiple generations of technology, from early 4000 Series recorders to the 8000 Series and now the X-Series platform. This long-term approach has delivered continuity, stability, and a clear path for modernisation at scale. Today, March Networks supports more than 1,500 financial centers and 80 high-rise and high-density locations. The deployment includes more than 30,000 cameras and over 1,100 recorders, all centrally managed through a single platform. The camera environment is purpose-built for banking. It includes EL20 multi- sensor cameras for broad coverage, 360-degree cameras to eliminate blind spots, dome cameras for teller and lobby areas, and dedicated ATM cameras designed to capture clear facial images. “When you are responsible for security across this many locations, you need technology you do not have to worry about,” said Jason Walter, Senior Security Strategy Manager at Fifth Third Bank. “March Networks gives us that confidence.” Sharing critical information One of Fifth Third’s most impactful initiatives has been the rollout of exterior cameras across its branch network. Now approximately 60 percent complete, the program delivers full perimeter visibility around financial centres. That visibility has changed how the bank responds when incidents move beyond the branch interior. Teams can track suspects, identify vehicles, and share critical information with law enforcement in real time. “Our exterior cameras have changed the game,” Walter said. “They help protect our people, support law enforcement, and have driven apprehension rates above 80 percent.” Faster arrests also improve cash recovery and reduce long-term financial impact. Beyond investigations, exterior cameras support day-to-day operations. Property management teams use video to assess storm damage, snow removal, vandalism, and hurricane impacts without sending staff into unsafe conditions. Legal, retail, and fraud teams rely on video to verify incidents and resolve claims more efficiently. Law enforcement investigations Security at Fifth Third extends beyond the branch itself. Exterior coverage has strengthened the bank’s role as a community partner, providing video that supports law enforcement investigations for incidents occurring on or near bank property. From pedestrian accidents to crimes in adjacent areas, Fifth Third regularly assists local agencies through lawful video requests. The result is faster resolution, safer neighbourhoods, and a visible commitment to being a responsible corporate citizen in every market Fifth Third serves. Fifth Third’s technology strategy balances innovation with fiscal responsibility. The bank is midway through a multi-year upgrade from legacy 8000 Series DVRs to March Networks X-Series recorders. This phased approach extends the life of existing analogue cameras while preparing the environment for future IP, hybrid, and cloud adoption. Health monitoring solution “The on-prem foundation gives us the control and cybersecurity confidence we need,” Walter said. “That puts us in a strong position to move toward hybrid and cloud solutions on our terms.” All locations are centrally managed through the March Networks Command platform. Security and IT teams can deploy firmware updates, apply patches, and monitor system health across the entire network without closing branches or disrupting operations. March Networks’ health monitoring solution also reduces unnecessary site visits by identifying issues remotely, helping lower operational costs and keep teams focused on higher-value work. Customer experience challenges Advanced use cases continue to emerge. In colder climates, for example, ATM vestibule loitering can create safety and customer experience challenges. Video analytics alert the Security Operations Center when someone remains in a vestibule without conducting a transaction. Analysts can verify the situation with live video, use two-way audio to request compliance, and escalate to law enforcement when necessary. “When an employee is dealing with a critical incident, having someone live on the phone, watching the video, makes a real difference,” Steinmann said. “That support matters in high-stress moments.” Safer banking environment The result: The relationship between Fifth Third and March Networks spans decades and is rooted in trust, accessibility, and collaboration. “I have worked with March Networks for over two decades,” Steinmann said. “They are not just a vendor. They are an extension of the Fifth Third family, and that level of access, support, and responsiveness matters.” As Fifth Third continues to evaluate AI, analytics, and cloud technologies, governance and compliance remain central to every decision. A strong on- premise foundation gives the bank flexibility to adopt hybrid and cloud solutions, including platforms like Searchlight Cloud, which links video with teller and ATM transactions for more intelligence, while meeting the cybersecurity requirements of a large financial institution. The result is a safer banking environment, stronger partnerships with law enforcement, and a scalable security strategy that supports Fifth Third’s continued growth.
Round table discussion
Adequate video surveillance coverage depends entirely on a facility's layout, square footage, and security goals. Historically, better coverage required more cameras, but technology innovations are changing those expectations and undermining previously held rules of thumb. We asked our Expert Panel Roundtable: Do today's video systems generally require more cameras or fewer cameras, and why?
At mid-year 2026, the broader economy tells a story of resilience under pressure. Conflict in the Middle East has triggered a shock to the energy supply, driving oil prices up and reigniting global inflation. However, a total downturn has been averted. Exceptional, historic levels of business investment and data centre construction are providing a firm floor for growth, offsetting cooler consumer spending and keeping labour markets fundamentally stable. But how are changing economics impacting the physical security market? We asked our Expert Panel Roundtable: How do changes in the broader economic climate impact physical security?
In the simplest terms, technology modernisation accelerates when older systems become too expensive to maintain or fail to support modern standards. Market competition pushes businesses to update their technologies to meet rising customer demands. Additionally, the rapid shift toward cloud-based infrastructures and artificial intelligence creates a fear of missing out, forcing companies to adapt or risk irrelevance. Focusing on the physical security market, we asked our Expert Panel Roundtable: What factors are accelerating technology modernisation in security?
Products


Video analytics: Manufacturers & Suppliers
- Bosch Video analytics
- exacqVision Video analytics
- Avigilon Video analytics
- Hanwha Vision Video analytics
- Hikvision Video analytics
- Axis Communications Video analytics
- Honeywell Security Video analytics
- FLIR Systems Video analytics
- IndigoVision Video analytics
- March Networks Video analytics
- Videotec Video analytics
- VideoIQ Video analytics
- AV Costar Video analytics
- LTV Europe Video analytics
- AMAG Video analytics
