Healthcare security

Hexaware Technologies, an AI-first digital and IT services company, announces the appointment of Vivek Jetley as CEO Designate. Vivek will join Hexaware and assume the role of CEO on October 28, 2026. The appointment comes at an important moment for Hexaware as the company enters its next phase of accelerated growth with AI reshaping enterprise technology services globally and creating new sources of client demand. Srikrishna Ramakarthikeyan ("Keech") will step down as CEO and as a member of the Board of Directors effective October 28, 2026. He has led Hexaware for 12 years and will remain with the Company as Senior Advisor to ensure a smooth leadership transition. Enterprise transformation and strategy Vivek is a seasoned business leader with more than 25 years of experience at the intersection of AI and data, enterprise transformation and strategy. He has a proven track record of scaling global businesses, leading large P&Ls and creating new growth engines during periods of technology disruption from data and cloud to GenAI. He brings deep experience in management consulting, analytics and data and AI-led transformation, delivering measurable business outcomes for large global and Fortune 500 enterprise clients. He joins Hexaware from EXL, where he currently serves as President and leads their Insurance, Healthcare and Life Sciences businesses. Prior to this role, he was the President and head of EXL analytics, building and industry-pioneer advanced analytics, AI services and enterprise data management capabilities for clients across verticals. Enterprise data management capabilities Vivek joined EXL in 2006 through the acquisition of Inductis, a specialised analytics consulting firm where he was a partner. During two decades at EXL, Vivek held various leadership roles with responsibility for corporate strategy, strategic partnerships, innovation and has led several acquisitions. "On behalf of Hexaware's Board of Directors, I would like to thank Keech for his contributions to the Company over the past 12 years. He leaves a strong foundation for its next phase of accelerated growth. I am excited to welcome Vivek to Hexaware and see him take the company forward," said Larry Quinlan, Non Executive Chairman, Hexaware. Deep domain expertise "Hexaware has built a strong business, defined by deep domain expertise, trusted client relationships and a growing set of AI capabilities. Vivek brings a proven ability to scale businesses, deepen enterprise relationships and build Data and AI-led growth platforms. As a major shareholder in Hexaware, Carlyle is excited to support Vivek as he steps into this role, and thanks Keech for his contributions to Hexaware over the past 12 years," said Sandra Horbach, Hexaware Board Member and Chair of Americas Corporate Private Equity at Carlyle. "I am honoured and excited to join Hexaware at such an important moment for the company and our industry. I want to recognise Keech for his leadership and the strong foundation he has helped build at Hexaware. We are at a defining moment for IT services, as AI adoption fundamentally changes how services are delivered, how capabilities are built and how enterprises create value. I see a tremendous opportunity not only to help our clients navigate this transformation, but also to shape Hexaware into a leading AI-led services company that will help define the next generation of our industry.” Most talented colleagues “I am excited to lead Hexaware into its next phase of growth and partner with our talented leadership team, colleagues and clients around the world to accelerate the company's AI-led transformation and create meaningful business outcomes at scale," said Vivek Jetley. "It has been a privilege to lead Hexaware and work alongside some of the most talented colleagues, clients and partners in the industry. I am proud of what we have achieved together and confident that the company is well positioned for continued success," said Keech. "I look forward to supporting a smooth leadership transition in my role as Senior Advisor to the company."

Kaseya, the global provider of AI-powered cybersecurity and IT management software, welcomes thousands of managed service providers (MSPs) and IT professionals to Kaseya Connect Edge, the company’s virtual innovation summit. The event focused on the technologies and strategies shaping the future of IT, from AI and cyber resilience to compliance, automation and operational efficiency. Among the announcements unveiled at Connect Edge were two significant enhancements to Datto RMM designed to help MSPs and IT teams strengthen compliance, simplify endpoint management and expand opportunities in regulated and Apple-centric environments. Core communication channels As governments and regulated industries around the world transition toward the FIPS 140-3 requirements, many RMM platforms are not yet equipped to support the new standard. This gap has already locked MSPs and IT teams out of deals with government, healthcare, finance and defense. Kaseya is closing this gap by adding FIPS 140-3 validated cryptography to Datto RMM, at no additional cost, starting in October 2026. Built on an international standard, NIST-validated cryptographic module, the capability covers the platform’s core communication channels and is controlled through a single account-wide toggle, off by default, giving MSPs and IT teams a way to meet the new standard on their own timeline. NIST-validated module Because the cryptography is built on a NIST-validated module rather than a vendor’s self-described claim of strong encryption, organisations get independently certified assurance. Additionally, the update requires no trade-off in capability: patching, automation, monitoring and remote control all remain fully intact, with audit-ready logging built in from day one to reduce audit and legal exposure. "As regulatory requirements continue to evolve, MSPs and IT teams shouldn't have to choose between compliance and operational efficiency," said Pratik Wadher, Chief Technology Officer at Kaseya. "At Kaseya, we're making it easier for organisations to pursue opportunities in highly regulated industries while continuing to leverage the automation, visibility and security capabilities they rely on every day. This is yet another example of how Kaseya is removing barriers and helping customers stay ahead of what's next." Managed mobile devices MSPs and IT teams have long managed mobile devices through separate Mobile Device Management (MDM) tools, leading to extra costs, fragmented visibility, and gaps in an otherwise unified environment. Starting in early October 2026, Datto RMM will add native Apple MDM to provide a centralised view for MSPs and IT teams, with the ability to enrol, configure, and manage iOS, iPadOS, and macOS devices directly within their existing platform. Technicians will now be able to enrol devices individually or in bulk through Apple Business Manager, apply centralised security and compliance policies, deploy apps, and take remote action all without leaving the platform. Additionally, mobile devices will appear alongside other endpoints in existing dashboards, filters, and compliance reports, giving teams complete visibility.

Iris ID, the pioneer in iris recognition technology, is showcasing its latest biometric identity solutions at booth 710 during Identity Week America, September 2-3. The company will demonstrate how its simultaneous iris and face fusion authentication delivers faster, more secure identity verification for government, enterprise, healthcare, transportation, financial services, and other high security applications. Trusted biometric identity “Modern security environments can no longer afford to compromise on speed, user experience or accuracy,” said Mohammed Murad, Chief Revenue Officer of Iris ID. “By combining our core iris recognition with face fusion and anti-spoofing PAD, we are enabling enterprise and government organisations to stay ahead of sophisticated identity threats. At Identity Week, we’re demonstrating how a single, trusted biometric identity can deliver frictionless access across every physical and digital touchpoint.” Iris ID will demonstrate solutions across access control, centralised identity management and workforce authentication. Multi-factor authentication Featured solutions at the booth: IrisAccess® iA1000 Biometric Access Control Ecosystem: A next-generation multi-modal biometric platform, it combines simultaneous, dual iris and face fusion authentication with PIN and credential-based multi-factor authentication (MFA). Designed for high-security environments, it delivers highly accurate identification with AI-powered presentation attack detection (PAD) to prevent spoofing and ensure accuracy. IrisAccess Management System (iAMS): This enterprise identity management platform works with the iA1000 and centralises users, devices, credentials and authentication policies across single-site and global deployments. Designed for scalability and interoperability, iAMS integrates with physical access control, workforce management and enterprise identity systems to simplify administration while strengthening security. IrisTime™ iT100 Workforce Management Solution: A next-generation iris and face fusion time clock, it’s designed to eliminate buddy punching, reduce time theft and improve payroll accuracy. It operates in iris-only, face-only, and/or iris-face-only fusion modes, capturing large volumes with speed and precision. Advanced Enrolment & Authentication Solutions: Iris ID will also showcase their complete biometric hardware portfolio, including the iCAM D2000 biometric terminal, the iBAR 600E biometric module for seamless kiosk integration, and the iCAM TD200, a compact iris and face capture device for enrolment and authentication applications. Iris ID will also offer a first look at an advanced new biometric solution positioned between the iCAM TD200 and iBAR 600E, bringing greater flexibility to system integrators and OEM partners looking to embed iris and face biometric capabilities into next generation identity solutions. Visit Iris ID at Booth 710 for live demonstrations.

Iris ID, the pioneer in iris recognition technology, is showcasing its next-generation iris and face fusion solutions at Identity Week America, September 10-11. At Booth 417, attendees can see how Iris ID’s touchless identity solutions are engineered for today’s most demanding environments, from enterprise security to national identification programs. Additionally, NextgenID, an Iris ID partner and trusted provider of identity security and technology, will display their Identity Station Kiosk featuring the iBAR 600E. Multi-modal biometric collection “Our partnership with NextgenID marks an important milestone in advancing the mainstream adoption of biometrics for trust, identity, and security,” said Mohammed Murad, Chief Revenue Officer, Iris ID. “As governments and enterprises demand faster, more secure, and more convenient ways to verify identity, collaborations that unite best-in-class technologies are critical to ensuring ethical inclusion and safeguarding personal identifiable information (PII).” NextgenID’s kiosks—already deployed nationwide with federal agencies and enterprises—NextgenID Kioskdeliver supervised remote identity proofing (SRIP) at the highest Kantara-certified assurance level, support multi-modal biometric collection including fingerprint, face, and iris, and enable high-assurance credential issuance for PIV, CAC, FIDO, and more. Combined with their PresenceID Network and alignment to FedRAMP, NIST 800-63-4, and FIPS 201-3 standards, these capabilities perfectly complement Iris ID’s multi-modal fusion solutions, creating a trusted ecosystem that is transforming secure access, workforce management, and citizen identity systems across industries. High-throughput environments Highlighted in the Iris ID booth are the latest advances in multi-modal biometric technology, where iris and face recognition are combined in fully contactless solutions. These innovations are designed to deliver fast, frictionless throughput while ensuring accuracy and reliability, even in high-throughput environments. Iris ID will also showcase its broader suite of biometric solutions spanning enterprise access, healthcare, workforce management, public safety, and government ID programs. Built for scalability and interoperability, these systems empower organisations to modernise security and identity management while preserving efficiency and user experience. Live demonstrations will run throughout Identity Week America at the Iris ID Booth 417.

The biggest return on investment from an AI-enabled camera might have nothing to do with security. Organisations are increasingly discovering that the same cameras installed to protect people and property can also improve safety, streamline operations, automate routine workflows, and generate valuable business intelligence. Security remains the primary mission, but it is increasingly only the first customer for the intelligence these systems produce. AI-enabled cameras are rapidly becoming distributed IoT sensors that continuously observe, interpret, and describe their surroundings. Instead of simply producing video, they generate rich metadata about people, vehicles, objects, movement, and activities. That information has value far beyond surveillance. As organisations look for better ways to improve efficiency, reduce costs, enhance safety, and automate routine operations, they are discovering that the same camera installed to monitor a doorway or parking lot may also become one of the most valuable operational sensors on the network. From video to metadata For years, higher resolution dominated the conversation around video technology For years, higher resolution dominated the conversation around video technology. More pixels promised better evidence and clearer images. While image quality remains important, AI has fundamentally changed where the real value lies. Modern edge AI processes video directly inside the camera, identifying people, vehicles, objects, behaviours, and countless other attributes as events unfold. Instead of transmitting every frame for centralised analysis, the device generates lightweight metadata that describes what it sees. That metadata can be searched, filtered, shared, and consumed by other applications without requiring operators to review hours of video footage. This fundamentally changes the role of the camera. Rather than acting as a passive recorder, it becomes an intelligent sensor that continuously feeds structured information into operational workflows. Once organisations begin thinking in terms of metadata instead of video, entirely new applications emerge. Movement of critical equipment The security department may have purchased the camera, but it is increasingly supporting decisions made by operations, facilities, safety, transportation, and executive leadership. In healthcare, cameras can do far more than document incidents. AI applications can detect when someone has fallen, help staff locate misplaced wheelchairs, count ambulances arriving at emergency departments, or monitor the movement of critical equipment throughout a facility. These capabilities improve patient care while reducing the time staff spend searching for resources. AI-enabled cameras As an IoT sensor, the camera has become a shared resource across multiple departments Logistics organisations are seeing similar benefits. AI-enabled cameras can monitor for compliance issues, automate gate operations using license plate recognition, validate vehicle movements, and track pallet or trailer activity throughout a distribution center. Security remains important, but the same infrastructure also improves throughput, reduces manual processes, and provides operational visibility across the facility. Barnet Council in the United Kingdom initially modernised its video infrastructure to improve safety and security. Today, the same cameras generate people and vehicle counts that support planning decisions for parks, transportation, libraries, festivals, and other public spaces. Rather than serving only security personnel, the system supplies operational data that helps city planners make better infrastructure and investment decisions. As an IoT sensor, the camera has become a shared resource across multiple departments. Metadata is only valuable when it drives action Collecting more information just because it’s possible is not the objective. Organisations are already overwhelmed with data. The real opportunity lies in intelligent automation. The greatest operational value comes when AI-generated metadata automatically triggers meaningful workflows rather than simply identifying people or vehicles. When a person enters a restricted area after hours, a PTZ camera can automatically focus on the activity while lighting activates to deter loitering. Security personnel receive alerts only if the individual remains in the area. License plate recognition AI handles repetitive operational tasks while people remain responsible for judgment and response When a worker collapses inside a manufacturing facility, safety personnel are immediately notified while responders receive precise location information. At a logistics gate, license plate recognition can validate vehicle credentials, update operational systems, and document the transaction automatically. In each example, AI handles repetitive operational tasks while people remain responsible for judgment and response. This transition from detection to intelligent automation may ultimately deliver greater value because it focuses on outcomes rather than observations. The business case is getting stronger Perhaps the most significant consequence of this evolution is organisational rather than technical. Historically, video projects were often justified solely through security budgets. Return on investment depended largely on reducing theft, improving investigations, or strengthening compliance. Today, the value proposition reaches far beyond the security department. Facilities managers use camera data to understand occupancy and space utilisation, operations teams streamline workflows, safety officers monitor hazardous activities, transportation managers optimise vehicle movement, and executives gain measurable operational metrics that support planning and resource allocation. The same camera infrastructure can now deliver value to multiple departments, making investment decisions easier to justify while improving long-term utilisation of existing assets. Open ecosystems will determine who benefits most Metadata creates the greatest value when it flows freely between systems As cameras become operational sensors, another requirement becomes increasingly important: openness. Metadata creates the greatest value when it flows freely between systems. An AI-enabled camera may generate valuable operational information, but that information becomes significantly more useful when it integrates with video management systems, access control, public safety platforms, business intelligence software, facility management applications, or other third-party operational systems. Organisations want the flexibility to add new AI applications as needs evolve without replacing existing hardware. Developers benefit from standardised platforms that allow applications to run consistently across different environments, while integrators need the freedom to build solutions that reflect each customer's unique operational requirements rather than forcing every deployment into the same proprietary framework. Open architectures make that possible. Looking beyond security AI is expanding the role of the camera far beyond traditional security. Organisations are increasingly treating AI-enabled cameras as operational infrastructure that improves safety, streamlines workflows, and supports better decision-making across the enterprise. Every day, AI-enabled cameras observe facilities, generate metadata, automate workflows, and provide actionable information that helps organisations make faster, better decisions. Security remains the foundation, but the same intelligence now supports business operations, public safety, healthcare, logistics, transportation, and smart city initiatives. Organisations that recognise this shift early will find that one of the richest sources of operational intelligence is already installed throughout their facilities. They simply need to start thinking beyond security.

Across many sectors, AI is transitioning from an experimental process to a trusted tool, but how will construction - and architectural ironmongery specifically - balance this technological opportunity with traditional practice? Artificial intelligence was once considered the trend of tomorrow, but it’s now here, and already it’s impacting the design, specification and management of the built environment. Following a period of refined development, the technology is emerging as a valuable tool for architectural professionals, with its growing role signifying far more than a passing industry trend. Passing industry trend According to the Royal Institute of British Architects’ (RIBA) Artificial Intelligence Report 2025, 59% of architectural practices now use AI on at least some projects, an increase from 41% in 2024. Furthermore, a global survey led by the Royal Institution of Chartered Surveyors in 2025 found that 56% of investors planned to increase AI investment, suggesting that the rate of adoption will continue to accelerate over the coming years. However, whilst innovation typically creates opportunity, there are challenges to address These findings represent a cultural shift, one where AI is firmly embedding itself into workflows and influencing the decision making process. However, whilst innovation typically creates opportunity, there are challenges to address. As more professionals equip themselves with an arsenal of AI-driven tools, are we in danger of becoming overly reliant on technology? Or are those reluctant to adapt likely to be left behind? Daniel May, Director at Consort Architectural Hardware, shares insight: Repetitive administration tasks “The development of the built environment has always relied on technical precision. Specifications naturally contain large volumes of product information and technical data, with professionals managing document-heavy tasks in the form of specification writing, door scheduling and BIM coordination in order to meet project requirements and compliance obligations. All of this data must be analysed and processed accurately - often in line with demanding timescales - and it is here where AI can offer the greatest value.” “Where time was once consumed by repetitive administration tasks and information processing, professionals are now embracing AI as a means of working more efficiently. For architectural ironmongery specifically, where specification accuracy is critical, AI has the potential to support architects and specification professionals as they navigate the product selection process. As a tool, AI can streamline documentation by rapidly processing performance data and certification requirements, whilst also identifying inconsistencies and absent compliance information within schedules.” Complex project requirements “AI systems are helping professionals navigate increasingly complex project requirements quickly, accurately and consistently. As machine learning and autonomous models continue to advance, these tools may further reduce the administrative burden associated with architectural work models whilst improving accuracy and minimising the risk of human error in the process. With that said, the effectiveness of AI software is very much reliant on the quality of the information it receives.” “With the sector so deeply tied to fire safety, accessibility, security and regulatory standards, the caution around adopting AI as common practice is of course justified. Historically, much of the construction industry has been measured in its adoption of new technology, partly due to the critical nature of compliance and the significant consequences of error. Though, AI feels somewhat different because of its pace and potential, and as such, organisations must be measured in their approach to it, ensuring that professional knowledge remains central to delivering safe, efficient and compliant building projects.” The human element As industry standards and the legislation surrounding the built environment continues to evolve, so too will the methods used to achieve high level design and compliance. Seemingly, AI looks set to have an increasingly prominent role, but it should be viewed as a collaborative partner capable of enhancing professional expertise as opposed to a system that can, or should, do it all. Daniel continues: “At this stage, AI alone simply can’t understand the nuances of individual projects and that has implications for both design and compliance. This is particularly relevant in the post-Grenfell regulatory landscape, where accountability, traceability and evidence-based decision-making have become fundamental to product specification and delivery.” Building greater trust “Although AI can assist with information processing, the technology is not ultimately responsible for the decisions being made. Accountability has rightly become a major focus point in construction, and as AI continues to disrupt practices, the industry must ensure that responsibility remains clearly defined. AI-driven errors could lead to serious penalties in relation to compliance, safety and project delivery, proving human expertise remains critical.” “Moving forward, greater transparency within AI systems will be key. If professionals are able to understand how or why AI recommendations have been generated, they can assess them with confidence, building greater trust in the technology.” Architectural design solutions “When it comes to architectural design, the emotional intelligence, contextual understanding and creative balance offered by a team of professionals far outweighs the speed that AI can offer. Already, AI is being used to support visualisation and concept development for multi-layered projects in hospitality, healthcare and commercial environments to name a few, helping teams to explore ideas and communicate concepts at a quicker rate.” “However, can AI effectively develop architectural design solutions based on the bespoke requirements of a project, the operational needs of its users or even the general character of the building? Most would argue that it’s not conceivable, because AI lacks the lived experience and contextual understanding that comes from being present in the project itself.” Architectural ironmongery products “For architectural ironmongery products, professionals must regularly assess how products will function in real environments. Human intuition is impossible to replace and those informed design decisions, made by human professionals, will always be essential. Whilst some question whether AI could one day plan and deliver a project from concept to completion, perhaps the more important question should be whether future generations of professionals could lose the critical design and specification skills that are needed, should the industry become too dependent on AI.” “There is a growing sense of inevitability surrounding AI’s influence on architectural ironmongery and the wider built environment. As the industry continues to embrace this new wave of technological development, it is important to remember that innovation must complement the knowledge, judgement and accountability of the professionals who create safe and functional buildings, not replace it.”

For years, physical security and cybersecurity evolved on parallel tracks. One team managed doors, badges and cameras, while the other handled network access, authentication and logical assets. The systems rarely shared information and, in many organisations, they still do not. That separation is becoming harder to defend now that employees move continuously between physical and logical environments throughout the workday. A single person may badge into a building, access cloud applications, reserve workspaces, connect to operational systems and authenticate into sensitive applications within minutes. Disconnected identity systems Yet many organisations still treat each interaction as a separate identity event managed by different systems with different policies and different visibility. Attackers, with the help of AI, are becoming increasingly adept at exploiting those gaps. According to HID’s 2026 State of Security and Identity Report, identity management is now the top strategic priority for security leaders, with 73% identifying it as a trend shaping their security planning. The report also found that managing multiple disconnected identity systems is now the primary operational challenge for more than half of respondents. This shows that identity is becoming the link between physical security, cybersecurity and operational resilience. Fragmented identity creates operational and security risk The growing convergence between physical and logical environments has raised the stakes considerably Many organisations accumulated identity systems over time rather than designing them as a unified architecture. Access control platforms, visitor management systems, HR provisioning tools, multifactor authentication systems and workplace applications were often deployed independently to solve specific operational needs. Individually, these systems may function well. Together, they often create administrative duplication, overhead and blind spots. A terminated contractor may lose network access immediately while retaining physical access to facilities for days. An employee may require multiple credentials to navigate a single workday. Security teams may need to reconcile disconnected logs across several systems during an investigation. These inefficiencies slow response times and increase operational risk. The growing convergence between physical and logical environments has raised the stakes considerably. Modern attacks increasingly target the connections between systems, particularly where identity validation is inconsistent. HID’s research highlights growing concern around AI-driven credential attacks, biometric spoofing and phishing campaigns designed to exploit fragmented identity environments. This is one reason organisations are reevaluating identity management from the ground up. Converged credentials reduce complexity One of the clearest developments in this evolution is the growing adoption of converged credentials One of the clearest developments in this evolution is the growing adoption of converged credentials, where a single trusted identity is used across both physical and logical environments. This allows one credential to securely support access to buildings, workstations, cloud applications and other enterprise systems. The operational advantages are substantial since security teams gain more consistent governance across environments and IT and facilities teams reduce administrative duplication. Organisations simplify onboarding and offboarding workflows while improving auditability and compliance visibility. Users benefit from a more seamless experience that supports how modern workplaces actually operate. Importantly, converged identity strategies also reduce the number of credentials employees must manage. They are no longer forced to manage separate badges, passwords, tokens and access workflows across disconnected systems. That simplification means employees are less likely to seek workarounds. HID’s 2026 State of Security and Identity Report found that 75% of organisations have either deployed or are actively evaluating physical-logical identity convergence solutions. Mobile credentials are changing expectations Mobile credentials are also reshaping how organisations think about identity management. What began primarily as a convenience initiative has matured into a broader security and operational strategy. HID’s research found that 74% of organisations have already deployed or are actively planning to deploy mobile credentials. Security improvement now ranks ahead of convenience as the primary driver for adoption. Mobile credentials support encrypted communication, biometric authentication and real-time credential lifecycle management. Administrators can issue, revoke or update credentials remotely without requiring physical card replacement. Organisations also gain stronger visibility into credential usage and access patterns. Credential lifecycle management Equally important, mobile identity aligns with broader expectations of the workforce Equally important, mobile identity aligns with broader expectations of the workforce. Employees increasingly expect workplace access experiences to mirror the simplicity of consumer technology, whether they are accessing offices, applications or services. The future is unlikely to be entirely mobile, however. Most organisations are expected to maintain hybrid credential environments for the foreseeable future, combining mobile credentials with physical cards and other identity technologies based on operational needs and user requirements. Biometrics expands beyond MFA Biometric technologies are becoming more central to identity strategies across industries. Historically, biometric technologies were primarily deployed for multifactor authentication and to protect highly secure environments. HID’s research shows that organisations are increasingly adopting biometrics as part of core access control and identity verification workflows. This trend is particularly visible in sectors where identity assurance and operational efficiency are both critical. Healthcare organisations are using biometrics to strengthen patient identification, secure sensitive areas and streamline staff authentication workflows. Higher education institutions are exploring biometric-enabled mobile experiences that support campus access, workspace login and digital services. Transportation operators are deploying facial recognition to accelerate passenger processing while improving identity verification. With broader adoption comes greater scrutiny around privacy, transparency and governance. Organisations are paying closer attention to how biometric data are collected, protected and managed. HID’s report found that privacy and ethical concerns surrounding biometrics rose sharply year over year, reinforcing the importance of encryption, secure architecture and privacy-first design approaches. Physical access is now part of cybersecurity As physical and logical systems converge, every access decision carries more weight As physical and logical systems converge, every access decision carries more weight. The credential used at the door may also support workstation login, cloud application access and other enterprise workflows. That makes the integrity of the entire identity chain more important, from the credential and reader to the systems that manage permissions, events and audits. This is where older access infrastructure becomes a real liability. Legacy cards, weak reader-to-controller communication and disconnected credential systems can undermine even a strong cybersecurity program. If an organisation cannot prove who entered a facility, whether the credential was valid and how that event relates to logical access activity, it is working with partial visibility. Common governance model Converged identity helps close that gap by linking physical and logical access under a common governance model. Organisations can apply more consistent policies, reduce credential fragmentation and accelerate investigations. IT gains stronger assurance that the person accessing systems is tied to the same trusted identity used to enter the building. Security teams gain better context when reviewing access events, anomalies or incidents. This does not require an organisation to replace everything at once. The practical path is phased modernisation: moving away from easily cloned cards, strengthening reader and credential security, improving integration with identity systems and choosing architectures that can evolve as requirements change. Identity is becoming core to enterprise infrastructure. It now supports access control, cybersecurity, compliance, workplace experience and operational continuity. Organisations that treat identity as an infrastructure will be better positioned to reduce risk without adding unnecessary friction for users.

In a sector where budgets are always a focus of attention, delivering concrete returns to every investment is crucial. By digitalising access, healthcare premises – whether large hospitals or small clinics – can benefit from day one. They can improve staff and patient safety; quickly implement more efficient, time-saving workflows; and painlessly meet compliance demands. Healthcare sites always present complex access challenges. They must be welcoming, accessible public spaces. They often occupy large, sprawling areas; unfamiliar faces and first-time visitors are around every single day. At the same time, these premises inevitably have valuable and/or sensitive assets, including confidential data and medicines, which must be secured. Patients, doctors, nurses and support staff must feel safe. In labs and treatment suites, restricted materials and valuable equipment need both security and a compliant system for logging every access event. This has always been healthcare’s ‘business-as-usual’: it is a complex environment for any security manager. Meeting compliance demands Modern hospitals and clinics, however, now face an extra level of challenges – and opportunities. Their access system may benefit from integration with fire detection, CCTV and other building solutions, for example. With so many temporary and contract workers employed on-site, access is in constant motion. It needs to be tailored to specific and very different needs and, equally, revoked when any time-limited tasks are complete. In case of a security breach, rapid investigation is essential. Tracing and logging access to specific areas may also be a legal requirement, especially with new NIS2 regulations introduced for critical infrastructure, which demand proactive “hybrid” cyber/physical security frameworks for many healthcare premises. Relying on manual or siloed systems to complete these tasks could eat up hours or even days for security and even medical staff. Happily, there is a better way to work. Digital access devices The solution is access digitalisation. Digital access devices and credentials help to keep every hospital user safe. Unauthorised access is minimised because unapproved key copies rarely circulate and lost credentials are cancelled with a click. Employees and equipment are safer because more access points may be digitally secured. Issuing contractors and temporary staff with digital or even mobile credentials can further simplify the granting, amending and revoking of site access. Security teams waste less time handing out and collecting keys. Intelligent, intuitive software helps facilities managers stay in control even while they are off-site. Logging access to specific assets or areas becomes quick and simple: a few clicks rather than the laborious process of keeping manual logs up to date. “Access is such an important part of any holistic approach to safety,” says David Moser, SVP and Head of Digital Access Solutions at ASSA ABLOY Opening Solutions EMEIA. “Digitalising access immediately puts powerful tools in the hands of hospital management, delivering tangible daily benefits to meet security challenges head-on, improving efficiency and regulatory compliance at the same time.” Implementing digital access “There’s now a device to extend existing systems with digital control at almost any access point, whatever building solution is in place. Alternatively, we can equip customers with whole solutions to implement digital access from scratch, without invasive installation. So many efficiency and security benefits are within reach.” Below are three of many real-life examples which illustrate the ways healthcare premises have benefited from digital access beyond the most obvious security and safety aspects. By choosing ASSA ABLOY’s Aperio® wireless locks, integrated natively with an ARD access management solution, Centre Hospitalier Métropole Savoie (CHMS) could issue access rights tailored to individual staff and contractors and implement real-time control, helping to boost site safety. Because Aperio locks are wireless, the hospital introduced more layers of security without incurring excessive installation or operating costs, including for sensitive offices and drug stores. Access point functionality at CHMS now includes real-time management logs and remote door opening. Real-time management logs For convenience, staff now carry one credential programmed with their individual tailored permissions. “Having just a single badge, and not having to carry around heavy keys, has been a major advantage for us,” explains Béatrice Dequidt, Health Executive at CHMS. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Aperio and ARD maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff and management convenience. Personalised access permissions Hospital MAZ, in Zaragoza, also implemented a new ASSA ABLOY digital solution, SMARTair®, with real-time access functionality. Their online wireless access management system saves security managers’ time because they can implement all changes via the central system in real time, without needing to waste time walking through the hospital. Staff convenience is further enhanced: they now carry a smartcard programmed with their personalised access permissions. Custom-made cards double as employee IDs, so 625 staff and approximately 100 contractors only need to carry one. Their ASSA ABLOY system is also mobile access ready, making it easy for the hospital to issue and manage mobile keys in the future without hardware changes. “Digitalisation presents opportunities for healthcare organisations of every size and type to improve security while they also reduce costs ‘hidden’ in daily workflows,” explains David Moser. Convenient secure access Managing physical keys can impact nursing care, as pharmacy managers at Queen Elizabeth Hospital, Birmingham discovered. An older, mechanical system made it difficult for them to keep track of who held the right key. Searching for that person wasted time. They identified a better solution for convenient secure access to controlled medicines: programmable keys. With their CLIQ programmable key access solution, power to digital and electromechanical locks is supplied by a standard battery inside every key, so no wires are required – making it an ideal retrofit solution for hospital doors, cabinets and mobile drug trolleys. Audit trails for locks and padlocks are available on demand: nurse managers can quickly see who has accessed cabinets or drug trolleys. Key access solution “The message from all nursing staff is that patients are getting medicines much easier and in a more timely fashion,” says Inderjit Singh, Chief Pharmacist at QE Birmingham. “For us, the key return on investment is the quality of service we’re providing.” “Our expertise in access, established over decades, enables us to work with customers to get their access ready for what’s ahead,” adds David Moser. “With ASSA ABLOY, they digitalise with confidence.”

After a major refurbishment, Benghazi Children's Hospital in Libya is preparing to deliver a safer, more connected, and more efficient healthcare experience. By adopting Hikvision's AIoT (AI-powered Internet of Things) technologies, the hospital is enhancing patient care, strengthening communication, supporting medical education, and improving operational efficiency throughout the facility. For more than four decades, Benghazi Children's Hospital has served local communities and families. Covering approximately 11,300 m², the hospital supports a wide range of inpatient and outpatient services. Its recent refurbishment—the first in over 40 years—was more than a maintenance project. The hospital set ambitious goals to modernise the environment, aiming for an 80% improvement in patient satisfaction, response times, and interdepartmental communication. Smart healthcare solution To support these objectives, the hospital has been working with the national distributor Al Motaheda to deploy an integrated Hikvision smart healthcare solution spanning patient communication, medical education, and fire protection. When a patient needs help, every second matters. To help caregivers respond quickly and efficiently, Benghazi Children's Hospital has deployed Hikvision's Nurse Call System across its two inpatient departments: the Observation Department and the Gastroenteritis Department. At 11 ward entrances, Doorway Terminals and LED indicators have been installed. Now, when a patient calls, room number and bed information will immediately appear in the corridor, helping nursing staff identify where assistance is needed. Delivering routine announcements A Nurse Station has been located between the two departments. From a single point, staff will be able to receive, prioritise, and respond to requests from all 11 wards, helping improve efficiency while ensuring patients receive timely attention. Beyond the nurse call system, the hospital also wants to strengthen communication between departments. 40 SIP Phones have been installed across examination rooms, operating rooms, labs, and offices, to keep every department connected for day-to-day coordination. 37 Ceiling Speakers will deliver routine announcements, visitor guidance, and emergency notifications. 26 Ceiling Access Points will provide hospital-wide wireless connectivity, supporting staff communications, connected devices, and future digital healthcare applications. Improving patient satisfaction Together, these systems have are creating a more connected healthcare environment where information reaches the right people at the right time. Hospital management expects the solution to play a key role in improving patient satisfaction while significantly reducing response times once the facility becomes fully operational. As a teaching hospital, Benghazi Children's Hospital also places strong emphasis on clinical education. However, limited space inside operating rooms can make it difficult for large groups of students to observe procedures firsthand. To address this challenge, the hospital has deployed a Live Surgery Broadcasting System built around the Hikvision Video Cart. Dedicated training hall This is a mobile unit that can be moved between all four operating rooms as needed. With appropriate patient consent and in accordance with hospital policies, it captures high-quality video and audio that can be transmitted live to a dedicated training hall. This will allow more medical students to observe operations without disrupting clinical activities or overcrowding operating rooms. In addition to live viewing, surgical procedures can – again, with consent – be recorded and stored for future training purposes. This will enable educators to build a growing library of teaching materials while giving more students access to practical clinical learning experiences. Centralised emergency management Fire safety has also been addressed by installing a comprehensive Hikvision fire protection solution. The system enables early fire detection, rapid alert distribution, and centralised emergency management. 203 Smoke Detectors cover every area of the building, from operating rooms to waiting areas to staff rooms. 24 Audible and Visual Alarms, and Manual Call Points have been placed at the ends of corridors and near all exits, where people moving toward evacuation routes will find them. A Fire Alarm Control Panel at the main reception provides centralised monitoring and control. A microphone at the same location will allow staff to broadcast live evacuation instructions to the entire hospital should it be needed. Effective medical education Together, these capabilities help ensure faster response during emergencies while supporting a safer environment for patients, visitors, and staff. Although the hospital has not yet officially opened following its refurbishment, feedback from hospital management and medical staff has been highly positive. As Taha Grgom, Project Manager at the Hospital put it: "The nurse call system will help us respond to patients more quickly, while the live surgery broadcasting system will open new possibilities for medical education. Together, these technologies are helping us build a more connected and efficient hospital." As Benghazi Children's Hospital prepares to welcome its first patients, it stands as a powerful example of how AIoT technologies can support better care, stronger collaboration, safer operations, and more effective medical education. More importantly, it shows what Tech for Good can mean in practice—using technology to make a meaningful difference where it matters most and help every child receive the care they deserve.

Xtract One Technologies announces multiple SmartGateway deployments across California healthcare facilities, reflecting growing demand from health systems across the state ahead of the March 2027 compliance deadline for California Assembly Bill 2975. Deployments are underway at Hazel Hawkins Memorial Hospital in Hollister and Contra Costa Health in Martinez, with expected completion by mid-August, in addition to the previously reported San Mateo Health deployment. AB 2975 requires hospitals across California to implement enhanced security measures at high-traffic public entrances by March, 2027. The mandate reflects a broader recognition among healthcare administrators and state regulators that emergency departments and other public-facing hospital entrances require dedicated screening to protect staff and patients from weapons-related violence. Real procurement decisions "California health systems are making real procurement decisions right now, and the facilities selecting Xtract One are doing so because the technology fits the environment," said Peter Evans, CEO of Xtract One. "SmartGateway was built for high patient and visitor volumes, diverse populations, and clinical staff who need to focus on care. What we're seeing across Hazel Hawkins, Contra Costa Health, and San Mateo – and more broadly with healthcare systems in general – is that once an organisation sees accurate, high-throughput detection running in a real hospital environment, expanding the solution across the facility becomes an obvious next step." Divesting personal items Xtract One's presence in California healthcare predates the AB 2975 mandate. San Mateo Medical Center deployed SmartGateway at its main campus in 2025 following extensive testing of available solutions, with plans to expand to all satellite clinics. The Hazel Hawkins and Contra Costa Health deployments build on that established footprint as health systems across the state accelerate their procurement timelines ahead of the March 2027 deadline. Xtract One's SmartGateway is designed specifically for high-throughput environments with lower volumes of personal belongings. The system identifies concealed guns and knives while allowing individuals to walk through at a natural pace without divesting personal items, distinguishing it from traditional walk-through metal detectors that alert broadly on any metal object. For healthcare environments where speed and accessibility are critical to patient care, that distinction matters. Emergency department entrance The first of three initial SmartGateway systems is now operational at Hazel Hawkins Memorial Hospital's emergency department entrance, the hospital's main entrance, and the labour and delivery wing. "Our emergency department sees the most public foot traffic of any entrance we have, which makes it the right place to start," said Jorge Ramirez, Director of Emergency Management and Security at Hazel Hawkins Memorial Hospital. "Reducing the risk of violence against our staff, our patients, and our visitors is the goal behind every part of this rollout." Weapons-related incidents "This deployment gives our team the ability to screen for weapons without slowing down the emergency department or changing how patients and staff experience our facility. That balance mattered to us throughout the evaluation process," said Dale Fors, Manager of Security at Hazel Hawkins Memorial Hospital. The hospital noted that the new security measures are being implemented to meet the requirements of the state mandate rather than in response to any specific increase in weapons-related incidents at the facility. Possible security posture Contra Costa Health has also selected three SmartGateway systems for deployment across its main entrance, emergency department, and psychiatric entrance in the primary hospital facility. The deployment is driven by a clear security mandate of detecting and intercepting firearms and bladed weapons before they reach clinical environments. Contra Costa Health has prioritised detection accuracy above all other operational considerations, implementing a bag check protocol alongside SmartGateway screening at its main entrance to ensure the most thorough possible security posture across all three entry points.

Athena Security, a physical security and threat detection company specialising in AI-powered weapons detection systems, announced today they are working with MLK Community Healthcare, a non-profit healthcare system in South L.A., to improve security measures at their hospital. MLK Community Healthcare is utilising Athena’s Apollo 500 Weapons Detection System, an Al-driven walk-through concealed weapon detection system designed for busy entrances, such as those at hospitals and healthcare facilities. “Everyone deserves to feel safe going to work every day. Likewise, patients and their loved ones should feel at ease when seeking care at their local healthcare facility," said Lisa Falzone, Athena Security co-founder and president. Threat detection company Lisa Falzone, Athena Security’s co-founder and president, said the device offers peace of mind to healthcare providers and patients alike at a time when violence in hospitals and other healthcare facilities is rising across the country. “Everyone deserves to feel safe going to work every day. Likewise, patients and their loved ones should feel at ease when seeking care at their local healthcare facility,” Falzone said. “By leveraging our expertise in the security space and utilising emerging technology like AI, we’ve created a weapons detection system platform that is potentially saving lives while creating less disruption in the day-to-day activities at healthcare facilities.” Automated weapon detection systems The move comes ahead of a new AB 2975 California law requiring hospitals and certain other healthcare facilities to have automated weapon detection systems at key entrances. “When it came time to comply with California’s AB 2975 workplace violence prevention requirements and implement a weapons detection solution, we conducted an extensive evaluation of the available systems. Athena’s Apollo 500 Healthcare Weapons Detection System stood out as the best overall value, combining effective weapons detection with the operational capabilities and healthcare-focused workflows our hospital needed,” said Trenton Jackson, Director of Public Safety and Support Services at MLK Community Healthcare. Weapons detection platform “Throughout the installation and testing process, Athena has been a responsive collaborator. They’ve worked with us every step of the way to ensure that the weapons detection platform technology works as it should and integrates smoothly into our hospital operations.” Athena Security’s Apollo 500 Weapons Detection System has already been shown to improve security measures at healthcare facilities. A recent case study at an Illinois-based healthcare system found that Athena’s product successfully detected more than 200 weapons at their hospitals in 2025 alone.