Thermal imaging

FLIR Systems, Inc. announces modified thermal cameras for fast and safe non-contact elevated skin temperature screening. The FLIR EST™ thermal screening solutions provide frontline screening at building entries and in high traffic areas to improve safety and help curb the spread of COVID-19. The FLIR Axxx-EST, FLIR T5xx-EST, and FLIR Exx-EST series cameras are designed to simplify the screening process, reducing the burden on screening operators and adhering to recommended social distancing guidelines. Reducing measurement uncertainty “The new FLIR EST thermal solutions represent nearly two decades of experience designing and manufacturing thermal measurement solutions for skin temperature screening,” said Jim Cannon, President and CEO at FLIR. “These cameras are our easiest cameras to set up and operate to date for skin temperature screening, requiring limited training to begin screening people more quickly and accurately.” The new EST cameras also introduce an enhanced, on-camera FLIR Screen-EST mode, which increases throughput by 25 percent compared to the previous version. To further improve accuracy, the updated Screen-EST mode automatically generates a sample baseline temperature average and compares individuals’ skin temperature against that baseline, reducing measurement uncertainty from natural body temperature fluctuations and environmental effects. This mode can sound or display an alarm when the camera detects an elevated temperature above a set threshold. Video management systems The new EST cameras are compatible with the new FLIR Screen-EST desktop software announced earlier in June If the screening mode detects an individual with elevated skin temperature, they should then be evaluated using a medical device such as a thermometer. In addition, the new EST cameras are compatible with the new FLIR Screen-EST desktop software announced earlier in June. The A500-EST and A700-EST cameras are designed for permanent, fixed-mounted installations and can be deployed as a single, standalone screening station or in a network. The cameras can be connected to most video management systems while the camera housing features multiple mounting points to support tripod or permanent installations. Mobile screening settings The T540-EST and T560-EST are designed to operate in either a mobile or more permanent setting. The flexible form factor enables a cable-free mobile operation with up to four hours of battery life or hands-free use with an integrated tripod mount. Light, ergonomically designed for handheld use, and battery-powered, the E54-EST and E86-EST offer the capability for mobile screening settings with a bright, easy-to-use integrated touchscreen display. Tripod mounts are also available for the Exx-EST models. The FLIR Axxx-EST series, T5xx-EST series, and Exx-EST series will be available for purchase worldwide in the Third Quarter 2020 on FLIR’s website and through FLIR authorised distributors.

Automation plays a major role in Industry 4.0. Cost reduction, increased productivity and zero-defect quality are factors that are increasingly prompting companies to digitise their processes. But often full automation also means high investments. At the same time, the focus will continue to be on the human being in the interaction between man and machine. Given the prevailing shortage of skilled workers and high standards of industrial safety, this is no easy task for companies. Additional challenges for a successful process optimisation are a large number of variants, complex tasks and processes, as well as increasing quality requirements. How can this succeed? Industrial image recognition With the assistance system ‘Clever Klaus’, the German company Optimum datamanagement solutions GmbH has developed a smart solution: The easy-to-integrate, camera-based assistant uses digitisation to optimise and simplify manual inspection processes. By combining industrial image recognition using a high-resolution USB3 industrial camera from IDS and an intelligent database, the assistance system recognises every step and assists the employee in real time during the entire assembly process. According to the simple principle: Instructing - checking - confirming - documenting even these complex processes become manageable. The intelligent assembly assistance system ‘Clever Klaus’ guides employees step by step with digital assembly instructions. The worker scans the order document and the assembly process begins. An IDS camera installed above the worktable records the workpiece or individual parts to be mounted. Providing stable images The camera has to capture many details and a wide range of variations and provide stable images" Both operating instructions and error messages appear on a touch monitor in real time: After each successful work step the worker receives a confirmation. Once assembly is complete, the system provides evidence of fault-free production. "The camera generates the digital shadow", explains Wolfgang Mahanty, managing director of OPTIMUM datamanagement solutions GmbH. All digital data of the process - when and how what is done - is recorded and processed. This enables the creation of a knowledge base and the subsequent transfer of knowledge to all. "The camera has to capture many details and a wide range of variations and provide stable images. Sensory recognition must be reliable, i.e. the sensor must be able to cope with poor or changing lighting conditions," says Mahanty, summarising the demands on the camera. The reason: "In today's factory, the employee should get as much daylight as possible, which can affect the quality of the recording." Outstanding image quality No problem for the USB3 industrial camera UI-3590CP from IDS. The light-sensitive AR1820HSSC00SHEA0 rolling shutter CMOS sensor from ON Semiconductor uses BSI (‘back-side-illumination’) technology to ensure outstanding image quality even in low light conditions. Even when capturing the smallest details, extremely high-resolution images with low image noise are produced. With a resolution of 18 MP (4912 x 3684) it reaches a frame rate of 21 fps. "Products are detected with deviations of 1mm on DINA 3", confirms Wolfgang Mahanty. Moreover, the small, compact size as well as the easy integration of the camera 1/3 convinced the team of ‘Clever Klaus’. The German, Ludwigsburg-based company Mann + Hummel, expert in the field of filtration, also appreciates the advantages of the assistance system optimised with the IDS camera model. Digital step-by-step instructions During the final assembly of our filter components, many manual activities are required" Peter Sawatzky, Technical Manager at Mann + Hummel, also relies on the use of the ‘Clever Klaus’. "During the final assembly of our filter components, many manual activities are required. This demands changing devices with very complex and therefore failure-prone sensory queries. The assistance system has convinced us because we make far fewer mistakes." New variants can be easily learned during work preparation and can be installed by the worker on the same day. "Our variant management has thus become much easier," underlines Sawatzky. Additional benefit: The system can be integrated very easily into the respective production facility and even the use of several camera models is possible very simply and cost-effectively if the customer application requires it. Employees learn new procedures quickly and safely with Klaus' help through the digital step-by-step instructions. Increased quality assurance The relief of the worker through the individual assembly assistance system as well as easier work organisation allow a significant increase in productivity. Assembly costs are reduced, at the same time complaint costs are minimised by the increased quality assurance. "Since 'Clever Klaus' has been supporting our workers during assembly, the number of complaints has fallen significantly," confirms Sawatzky. Particularly in the electronics and automotive sectors, assistance systems such as the one from OPTIMUM datamanagement solutions GmbH are increasingly accelerating processes and ensuring increased efficiency and quality. Manufacturing processes run almost flawlessly, are fully documented and can be traced. In this way, they help companies to increase productivity and, if necessary, to gain a competitive advantage. Simple, intuitive operation is an important basis for the successful introduction of Industry 4.0 and the associated. Integrated assistance systems Optimum is therefore constantly working on how the system can be easily taught Optimum is therefore constantly working on how the system can be easily taught. This is done using CAD data, intelligent filters or even artificial intelligence. A further step on the way to digitisation is also the possibility of virtual commissioning. The assistance system must be designed so intuitively that every employee from the maintenance or work preparation department can operate it himself. No doubt: Digitisation is advancing all the time, and the need for solutions to increase efficiency and quality in the factory of the future is growing. With individual, easily integrated assistance systems and intelligent image processing, it can be covered quickly and easily. An investment that pays for itself in a short time. Optimum is specialised in intelligent image processing that combines digitisation, database management and camera technology. The IT expert team from Karlsruhe has been automating and optimising the processes of industrial companies for over 26 years. Currently, Optimum is a pioneer supplier in the field of camera-based assistance systems with its camera-based assistance system ‘Clever Klaus’, which has won several awards.

Allied Universal, a renowned security and facility services company in North America, announces the availability of distance screening solutions as companies continue to launch their ‘return to workplace' initiatives. Distance screening solutions Allied Universal Technology Services experts are working with customers to design and implement the screening solutions that best fit their company's environment, requirements and existing security operations. The screening solutions include state-of-the-art technology that connects artificial intelligence and human response to better protect people with accurate, real-time data and safer social interaction. The comprehensive suite of distance screening solutions includes: Fixed and Semi-Permanent Thermal Screening Solutions - American-made handheld, fixed and semi-permanent or fully automatic systems that use thermal imaging and data analytics as effective pre-screening solutions. These imagers and smart scan stations help prevent the spread of COVID-19 by detecting elevated body temperature. Robotic Solutions - Robotic distance screening solutions that combine the intelligence and reliability of robots with the personal problem-solving capabilities of humans. The interactive robots perform access control, communications and screening functions with key functionalities that support COVID-19 protocols and social distancing guidelines. Kiosk Screening Solutions - Thermal checkpoint kiosks solutions provide unmatched screening accuracy. The camera and system were designed, calibrated, and lab-tested to address the critical elements that skew temperature readings when deploying a thermal camera in environments typically affected by heat variances from open doors, drafts, heat and A/C ducts. Handheld Thermal Screening Solutions - Handheld imagers are calibrated to target the highest temperate reading on a person's face. Employee safety and risk management "With new and evolving COVID-19 guidelines, organisations in every industry are trying to determine how best to minimise risks and move forward," said Jim Geyer, Vice President of Sales for Allied Universal Technology Services at Allied Universal. Jim adds, "With the right protocols, trained security personnel and technology solutions, organisations will be able to reduce their health risks at their facilities and continue to move their businesses forward."

Summer is in full swing, but most Brits are taking a ‘staycation’ this year due to travel restrictions and quarantine periods enforced on air and cross-border travel in response to the coronavirus pandemic. But that doesn’t mean that people aren’t dreaming of cocktails on the beach. According to holiday booking site Travel Supermarket, Britons are filling their holiday diaries for next year, with April and May 2021 becoming the most-booked holiday months. The number one destination on the site is Cyprus, where the government has said it will cover the vacation costs of any tourists who contract the coronavirus while holidaying in the country. It’s not only passengers and holidaymakers who are desperate to fly again. Prevent non-essential travel The aviation industry is of huge strategic and economic importance to the UK. As national governments closed international borders to prevent non-essential travel, the sudden shutdown of passenger air travel has had a severe economic impact on airlines, airports and air freight. The International Airport Transport Association (IATA) predicts the UK aviation industry faces a loss of revenue of up to £20.1 billion in 2020. According to The Independent, up to 124,000 jobs in the UK’s aviation industry and its supply chains are at risk of disappearing in just three months because of the coronavirus. In April, British Airways said that it planned to cut 12,000 of its 42,000-strong workforces. Ryanair is making 3,000 workers redundant, and easyJet is cutting around 30 percent of its staff. Thermal screening technology So, what can be done to revive the industry safely? Real-time alerts are sent to relevant parties to enable interception and help prevent the spread of the virus Airports are looking to quickly bring in measures to revive the industry and give people the confidence to fly again. One of these possible measures is the use of thermal fever detection technology. In April 2020, Bournemouth Airport became the first UK airport to trial thermal fever detection cameras in response to the coronavirus pandemic. Already being tested in hospitals and restaurants, these systems record body temperature and identify any individual displaying signs of fever. Real-time alerts are sent to relevant parties to enable interception and help prevent the spread of the virus. Heathrow Airport is also trying out thermal screening technology to monitor people moving through the airport for signs of coronavirus, and Gatwick Airport has confirmed that it is working on possible screening measures, which may include mass temperature checks. Minimising transmission Chief Executive Officer at Heathrow Airport, John Holland-Kaye, told the Commons' transport committee: "Aviation is the cornerstone of the UK economy, and to restart the economy the government needs to help restart aviation. The UK has the world's third-largest aviation sector, offering the platform for the government to take a lead in agreeing a common international standard for aviation health with our main trading partners." "This standard is key to minimising transmission of COVID-19 across borders, and the technology we are trialling at Heathrow could be part of the solution." Detect radiating heat Why temperature scanning? The presence of fever is one of the common symptoms of the coronavirus virus. Thermal cameras use infrared technology to detect radiating heat from the body to estimate an individual’s core body temperature. How do fever cameras work? For the solution to be effective, all types of cameras should use facial recognition and report into a database Fever detection cameras come in two main forms: smaller, tripod- or wall-mounted cameras that allow people to self-scan upon entry/exit; and larger units around the building that scan crowds. For the solution to be effective, all types of cameras should use facial recognition and report into a database with a user interface, such as the FeverLink dashboard by Smarter Technologies. The software can then send real-time alerts to the relevant staff when fever is detected, allowing border staff to intercept and isolate affected travellers before they board a plane. Thermal fever detection systems How effective is thermal camera technology? It would be overly optimistic to say that temperature testing is a foolproof way of detecting the virus, especially since the coronavirus can have an incubation period of up to 14 days. In addition, a high temperature can be associated with a range of other illnesses and conditions. Thus, temperature testing should be used alongside other screening measures such as antibody tests and a requirement that all passengers carry “health passports” proving that they are medically fit. As part of a greater solution, thermal fever detection systems will play a vital role in protecting people and enabling safe social distancing. By deploying fever cameras as part of a range of measures, airports can begin to reopen for business safely, protecting passengers and employees so that people feel confident to take to the skies once more.

As businesses, schools, hospitals and sporting venues look to safely reopen in a COVID-19 world, thermal imaging systems will play a critical role in helping to detect and distinguish skin temperature variations in people. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, is now being deployed to quickly scan employees, contractors and visitors as part of a first line of defense to detect COVID-19 symptoms. In the coming weeks and months, the security industry will look to implement thermal camera solutions for customers, yet many questions remain as to the differences between different system types and how to properly install thermal imaging cameras. In this Q&A, Jason Ouellette, Head of Technology Business Development for Johnson Controls, answers several of these questions. Q: What are some of the different thermal imaging solutions available in the market to detect an elevated temperature in a person? For the general market, there are three types of these thermographic screenings. There is the handheld device, which is typically lower cost, very portable, and very easy to use. Typically, this is a point and shoot type of device, but it requires you to be three feet or less from the person that you're screening, which, in today's world, means the user needs to wear protective personal equipment. For the general market, there are three types of these thermographic screenings The second type of solution would best be described as a thermal camera and kiosk. The advantage of this system over a handheld device is this can be self-service. An individual would go up to and engage with the kiosk on their own. But many of these kiosk type solutions have some integration capability, so they can provide some type of output, for either turnstiles, or physical access control, but not video management systems (VMS). Some of the downside of this type of system is that it’s less accurate than a thermographic solution because it does not have a blackbody temperature calibration device and the readings are influenced by the surrounding ambient temperature, called thermal drift. So instead of being able to achieve a ±0.3ºC accuracy rating, this system probably provides closer to ±0.5ºC at best. Some of these devices may be classed as a clinical thermometer with a higher degree of one time accuracy, but do not offer the speed and endurance of the thermographic solution for adjunctive use. And then there are thermal imaging camera systems with a blackbody temperature calibration device. These types of systems include a dual sensor camera, that has a visual sensor and a thermal sensor built right into the camera, along with a separate blackbody device. This provides the highest degree of ongoing accuracy, because of the blackbody and its ability to provide continuous calibration. These systems can provide much more flexibility and can offer integrations with multiple VMS platforms and access control devices. Q: When installing a thermal imaging camera system what is the most important element to consider? Camera placement is critical to ensure the system works as expected, however the placement of the blackbody device which verifies the correct calibration is in place is equally as important. If the customer wants to follow FDA medical device recommendations for camera placement, both the height of the camera and the blackbody as well as the distance between these devices should comply with the product installation instructions. This takes into account the device focal range and calibration parameters in addressing the distance from the person undergoing the scan. Also, integrators should minimise camera detection angles to ensure optimal accuracy and install cameras parallel with the face as much as possible, and again in compliance with installation instructions. Integrators should minimise camera detection angles to ensure optimal accuracy The blackbody should be placed outside of the area where people could block the device and located more towards the edges of the field-of-view of the camera. You need to keep in mind the minimum resolution for effective thermographic readings which is 320 by 240 pixels as defined by the standards. To achieve this, you would need to follow medical electrical equipment performance standards driven by IEC 80601-2-59:2017 for human temperature scanning and FDA guidelines. Within that measurement, the face needs to fill 240 x 180 pixels of the thermal sensor resolution, which is close to or just over 50 percent of the sensor’s viewing area typically, meaning a single person scanned at a time in compliance with the standards for accuracy.  Along with height and distance placement considerations, the actual placement in terms of the location of the system is key. For example, an expansive glass entryway may impact accuracy due to sunlight exposure. Installations should be focused on ensuring that they are away from airflow, heating and cooling sources, located approximately 16 feet from entry ways and in as consistent of an ambient temperature as possible between 50°F and 95°F. Q: Once a thermal imaging camera system is installed, how do you monitor the device? There are several choices for system monitoring, depending on whether the solution is used as standalone or integrated with other technologies, such as intrusion detection, access control or video systems. For standalone systems, the ability to receive system alerts is typically configured through the camera’s webpage interface, and the cameras include abilities such as the live web page, LED display for alerting, audio alerts and physical relay outputs. When done right, these features will all follow cybersecurity best practices which is important for any network solution today, including changing default passwords and establishing authentication methods. The ability to receive system alerts is typically configured through the camera’s webpage interface These types of thermal cameras can also integrate with turnstile systems, VMS platforms and access control systems. This is typically done through the integration of a relay output, activated by a triggered temperature anomaly event on a thermal imaging camera which can then be used for activities such as locking a turnstile, or through access control and video systems to send an email or provide an automated contagion report for contact tracing. These capabilities and integrations extend the monitoring capability above that of the standalone solution. The camera can be configured to monitor a specific range of low and high alerts. Users can determine the actions that should be taken when that alert exceeds the preset low or high threshold. These actions include things like a bright and easy-to-see LED can provide visual notification through pulsing and flashing lights as an example. Q: What about system maintenance? Does a thermal imaging camera require regular service in order to operate accurately? First it’s important to make sure the system is calibrated. This can be done after the unit stabilises for at least 30 minutes to establish the initial reference temperature source known as the blackbody. Calibrations conducted before this warm up and stability time period can throw off accuracy. Also, as part of your system maintenance schedule you will want to perform a calibration check of the blackbody device every 12 months, along with following recommendations of the FDA and IEC. If you install the solution and don’t perform maintenance and the blackbody calibration certificate expires, over time there’s a risk that the device will experience drift and a less accurate reading will result. There’s a risk that the device will experience drift and a less accurate reading will result Q: What final pieces of advice do you have for either an integrator who plans to install a thermal imaging camera system or an end user who plans to invest in this solution? Before you buy a thermal imaging camera check to see if the manufacturer ships the camera with a calibration certificate. Also, become familiar with FDA’s guidance released in April 2020, Enforcement Policy for Telethermographic Systems During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency. This document places thermal/fever products for adjunctive use under the category of a Class I medical devices and subject to its regulatory control. Driven by these regulations and categorisation, users need to understand specifically what is required to meet the required level of accuracy for successful detection. While thermal imaging camera systems are more complex than traditional surveillance cameras, they can prove to be a valuable resource when set up, configured and maintained properly.

With the pandemic still in full swing and no certainty as to when exactly it will come to an end, the world has been battling anxiety for months now. And with each day, circumstances change quickly and almost make it impossible to predict what will happen next, how events will unfold, and what actions to take in light of a new situation. But one thing is certain: the world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way. In this situation, what is possible to control is how the world will continue reopening – and specifically, how to ensure the safest possible reopening that will ensure the return of some degree of normalcy to people’s lives and business operations, while also managing the risk of COVID’s spread in the most efficient way. Our highly digitised, technologically advanced world This is when the power of technology comes to rescue the day: what truly sets the global crisis we face today apart from other calamities that humanity has encountered over year is the fact that it has developed in a highly digitised, technologically advanced world where each day brings about innovations with a sole purpose to make daily life and operations easier and more streamlined. And among these, the star of the past decade has been artificial intelligence. The world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way While AI has many avenues of introducing efficiency and fast problem-solving, there is one specific application that will further fuel the reopening of the world and successfully keep the spread of the virus abate. This “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. With such a level of sophistication that can ensure uninterrupted monitoring and analysis of large public spaces, these AI technologies can ideally operate best as cloud solutions to ensure a collaborative network with maximum scalability and widespread implementation. As these technologies increase in ubiquity and find their way into daily operations of businesses globally, the cost of the smart solutions will decrease proportionally to the growth of their reach. There are some highly specific ways to create this collaborative network of interconnected safety tools in the current climate. Here are some applications that have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. Maintaining social distancing practices The most important step everyone around the world has taken to contribute to the effort of slowing the spread of the virus has been social distancing. A six-foot-distance has become a new social norm that has quickly been adopted globally and become a habit to people who are naturally used to being close to others and socialising without giving distance a second thought. The star of the past decade has been artificial intelligence So, it is natural that such distancing measures take time to get accustomed to – and it is also natural that individuals may forget about them from time to time. To help maintain the six-foot distance between people at all times and give them slight nudges to keep the rule top of their minds, AI video technology can be trained to estimate the distance between individuals in public and commercial areas and identify the cases in which people get too close to each other. By notifying local merchants or authorities about such cases, the system can help ensure the safety of everyone in the area at all times while positively reinforcing the public to gradually get more accustomed to maintaining the distance and thus helping stop the spread of the virus. Detecting the virus through facial recognition Perhaps the straightforward application of such high-level technology is using video surveillance to identify persons of interest who have tested positive for the virus. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity, making it possible to identify individuals whose records show they have antibodies from those who can be potential carriers of the virus. After the initial differentiation and identification, the system can then notify the employers and employees of the facility about the results of the conducted analysis and the pursuant results, allowing them to be more vigilant and take action where necessary to ensure a safe experience for everyone. PPE reinforcement Wearing a mask or some sort of face coverage in public spaces and especially within facilities (such as stores, for instance) has been - and will continue to be - a requirement for maintaining a safe and healthy environment for people to continue with their day-to-day lives and businesses to resume regular operations. To this extent, the object detection and identification abilities of smart cameras can further reinforce this requirement and ensure that the absence of protective equipment doesn’t go unnoticed.  Essentially, these cameras can easily identify if an individual has coverage at any given point of time or not, notifying the local authorities about any risks immediately and helping them maintain necessary safety measures without having to interrupt their workflow or worry about missing a visitor without a mask. Detecting high temperature One of the key (and the most widespread) symptoms of COVID-19 is a high fever - a certain indicator of whether an individual may have been infected with the virus or not. While identifying fever with a regular human eye is nearly impossible, AI can do so at a fraction of time by quickly scanning body temperatures of any incoming individuals and determine whether it’s above CDC’s recommended temperature of 100.4F in order to determine the risk factor and notify the local authorities to take action. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity This technology is a good tactic to objectively assess potential risks that come with elevated temperatures - and sometimes, the people themselves might not realise they might (unconsciously) be carriers of the virus and thus endanger the safety of others in their vicinity. The technology is yet another step towards ensuring a safer reopening of the global economy and a more streamlined way of getting back on track while minimising the risk of spreading the virus further. It’s not all about the theory  We have tested the described approaches in our own R&D campus in Europe. The latest release of the IREX cloud enables remote fever detection and monitoring of social isolation and mask policies with AI. We have integrated thermal cameras to detect people with elevated temperature and CCTV cameras for identification and notifying those who potentially ill. In case of any health threat, the venue manager gets an instant message with a picture and exact location. These preventive steps helped our employees return to the office months earlier than it's happening in other countries. Moreover, personnel coming back to the office by their own wish as now they feel a virus-free environment in the campus - even safer than in their own homes. Now we are launching a pilot project for a well-known pharmacy chain in Florida, USA. With the help of a Computer Vision platform, staff will be able to divide customer traffic into those with normal body temperature and those who come in with elevated temperatures, as well as effectively monitor social distance norms. The goal of our potential client is to maximise the safety of customers in the post-pandemic period. Also, IREX is already deployed across hundreds of locations in the UK and will add health monitoring capability soon.

Technology has played a vital role in how businesses have enabled their employees to work productively from home during the COVID-19 pandemic. For those of us who can do our jobs from home you only have to look at the ‘Zoom Boom’ to see how much our working lives have changed compared to the beginning of the year. Despite the fact that those companies that can are now productively and efficiently operating remotely, the country is now facing the next challenge in this crisis: how to safely reopen workplaces for those who can’t. There is no argument that the economy hasn’t taken a hit during this unpredictable time. Shops, restaurants and entertainment facilities have been forced to close, and 23% of the country’s workforce (6.3 million people) has been furloughed. It’s no surprise that the Bank of England has warned that the UK is heading towards its sharpest recession on record. To counter this economic risk, the government is taking steps to slowly and cautiously reopen the economy by easing lockdown measures, sending people back to work and allowing businesses to reopen. With non-essential retail outlets now able to open from the 15th June, the question business owners face is how to operate safely and maintain social distancing practices, which are set to remain in place until such time as a vaccine is widely available. With lockdown easing and a ‘new normal’ on the horizon, the health of the country’s workforce mustn’t be forgotten in a bid to save the economy. This is why technology that can allow for a controlled return to work, while mitigating any risks to the health of consumers and employees, must play a part in the easing of lockdown. Temperature screening in the new normal Elevated temperature screening is one technology that should play a key part in return to work strategies and the safe reopening of businesses. This valuable solution uses a thermal and optical camera to analyse body temperature, which is a key indicator of the presence of a potential illness, and discreetly alerts the operator when the set temperature threshold is exceeded by someone screened by the tool. With temperature screening technology in place, the exposure of potentially infected individuals to others can be dramatically decreased and the risk of a localised outbreak minimised. Furthermore, for businesses such as retailers whose success is dependent on customers feeling safe to visit the premises, it has the added benefit of giving them additional assurances that visible measures for their protection are in place. In combination with other solutions, such as vigorous testing and screens to protect employees and customers, returning to work can be safe and controlled. With temperature screening technology in place, the exposure of potentially infected individuals to others can be dramatically decreased The reality of a ‘new normal’ may already be visible in some industries, such as grocery retail where one-way systems, plastic screens and constant cleaning are already in place. However, elevated temperature screening has countless applications for both essential and non-essential industries, ranging from offices and train stations, to hospitals and pharmacies. This screening technology allows businesses to take preventative steps to minimise the chances of the wider workforce and customers coming into contact with someone exhibiting symptoms of a potential illness. A number of businesses are already deploying this technology, such as Vodafone, which has deployed heat detection cameras at key UK sites to protect its employees. The camera used by the telco can screen up to eight people at once and 100 people per minute, while judging body temperature in less than half a second – all of which makes it ideal for congested and high traffic areas. Not all solutions are created equal Over the past few months, we have been inundated with images and videos of temperature screening taking place within key industries, which have continued to operate through the pandemic. However, the hand-held thermometers commonly being used require the device to be within an extremely short range of the subject and are only able to screen one person at a time. This is why remote elevated temperature screening solutions are so valuable – especially given that social distancing guidelines are unlikely to be relaxed in the near future. Stand-off solutions can enable temperature screening to take place without the need for close human interaction, further safeguarding employees and reducing the risk of contact with potentially infected individuals. Elevated temperature screening has countless applications for both essential and non-essential industries, ranging from offices and train stations, to hospitals and pharmacies Along with remote capabilities, there are a number of other crucial factors to take into account. The solution must be quick and easy to implement, as well as being highly accurate. When paired with a blackbody, the accuracy of temperature screening solutions can be within 0.3°C. Connectivity is also key and adopting an end-to-end solution linked to a centralised command and control location is invaluable. With holistic connectivity, these solutions can encompass cameras installed in multiple locations, and alarms can be viewed locally, remotely or on a smartphone app. This means that staff don’t need to provide direct supervision to the device on-site. With the guidelines regarding which industries and sectors can reopen changing on an almost daily basis, it’s important that these protective solutions can be installed without overhauling the surveillance infrastructure already in place. Looking ahead, adopting a solution with an upgrade path to other enhancements, such a facial recognition, is favourable as they can be used in conjunction with future and existing security measures.  Shop local Stand-off solutions can enable temperature screening to take place without the need for close human interaction Businesses have plenty on their minds as they prepare for the uncertainty that is sure to continue throughout the rest of the year and beyond. However, due diligence can’t be left to the wayside when looking to adopt an elevated temperature screening solution. There are high-risk vendors present in the market, many of which have been blacklisted in the US, and they must be given a wide berth. Buying British-made technology can alleviate these security concerns, as well as avoiding any logistical issues caused by the breakdown of global supply chains.  As the economy cautiously reopens, the country will have to adapt to a ‘new normal’ over the coming months. Elevated temperature screening solutions should be implemented by businesses to protect the health of the workforce and customers alike – ultimately paving the way to a safe and controlled return to work.

Sooner or later (hopefully sooner), the novel coronavirus global pandemic will allow workplaces to reopen. But as we move into this recovery phase, there are many questions surrounding the transition. How can companies ensure facilities are in acceptable working order to reopen? How do they decide who is coming back and when? How will social distancing impact the operation of a company’s physical access control system? How can companies ensure that both visitors and employees are aware of the policy changes and extra controls? For answers to these and other salient questions, we called on Ian Lowe, Product Marketing Director of HID SAFE Identity and Access Management (IAM) solutions. “There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time,” says Lowe. “Over the past several weeks, we have been working with customers to enable a safe return to the workplace. We have observed that the number of challenges in the mid-to-long-term level and the associated complexity vary by location.” Lowe shares some of the proactive measures and best practices that can assist in a safe return to the workplace as we settle into a “new normal”. Challenge 1: Ensuring building readiness After being unoccupied for weeks or months, building readiness must be addressed completely before welcoming anyone inside. Even though employees may be eager to return, the workplace itself may not be ready. Companies may want to consider continuing remote work while facility operations are prepped. Challenge 2: workforce management There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time While it is dependent on location and industry, taking a phased approach is the best course of action when allowing employees, contractors and visitors back into facilities. First, facilities management will want to survey the property for readiness and then provide an estimate as to when employees may begin reporting back into the office. Next, it’s important to consider that office density needs are interrelated to the facility architecture. It is possible to accommodate a higher capacity of workforce in an airy, open office space than in a constrained one. A good rule of thumb is to start by introducing no more than 30% of employees back into the workplace at first. This could be a rolling group model in which the population total remains controlled and constant, but specific individuals vary from day to day. This option is good for a workforce that needs to be together in person but not necessarily all at the same time due to office density concerns. Welcoming visitors or customers into the office should be delayed as long as possible. If that’s not feasible, visitor numbers should be factored into the total density count. A cloud-based visitor management system can help with implementation. Challenge 3: Controlling access The ability to vet staff, employees, contractors and visitors before and during the return will vary greatly depending on the location. Policies should be implemented that require employees to be screened regularly — and for an extended amount of time. Look to answer the following questions: Where have you visited in the days since last entering the workplace? Have you come into contact with anyone else who has recently visited high-risk areas? Have you shown any symptoms of infection in the past xx number of days? Policies should be implemented that require employees to be screened regularly — and for an extended amount of time If there is cause for concern, refuse the visitor and/or supplement the screening process with additional steps. Temperature checking is mandatory in many organisations⁠— often multiple times a day. This applies to interactions at delivery bays, too. A policy-based physical identity and access management solution integrated with existing physical access controls makes it possible to enforce, monitor and report this type of activity. Challenge 4: Social distancing and contact tracing plan Social distancing may continue within the office, which will impact restrictions and guidelines related to access control. The office layout may be reworked for proper distance between cubicles, workplace positions and employees. Specific entrances, exits and pathways may be designated as one-way-only. Assigning Bluetooth LE beacons to employees once they are inside the workplace will allow companies to monitor proximity to others and measure localised density in real-time⁠ by using location services, contact tracing, and surge response technologies. Challenge 5: Reduced physical touchpoints Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces Reducing the number of physical touchpoints is desirable throughout a workplace. Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces such as faucets, doorknobs, coffee pot handles, etc. While introducing additional security checks and screenings, it’s important to not increase touchpoints and further infection risks. There have been more requests for a contactless experience to secure workplace access, including automatic doors and turnstiles, contactless cards and mobile access. Challenge 6: Communicating for confidence Proactive communication is key to provide reassurance that appropriate safety measures have been taken and that both visitors and employees are aware of the policy changes and extra controls. Equally important is to communicate a policy change – and the reasoning behind it – before it happens. While there may not be an exact expiration date on these new policies, ensuring that impacted individuals will have a safer experience is universally appreciated.

Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favour are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. Touchless biometric systems in demand The trend has translated into a sharp decline in purchase of touch modality and a sharp increase in the demand for touchless systems, says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Biometrics solutions are being affected unequally, depending on whether they involve touch sensing, he says. Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads “Users do not want to touch anything anymore,” says Zarrabi. “From our company’s experience, we see it as a huge catalyst for touchless suppliers. We have projects being accelerated for touchless demand and have closed a number of large contracts very fast. I’m sure it’s true for anyone who is supplying touchless solutions.” Biometric systems are also seeing the addition of thermal sensors to measure body temperature in addition to the other sensors driving the system. Fingerscans and hybrid face systems TBS offers 2D and 3D systems, including both fingerscans and hybrid face/iris systems to provide touchless identification at access control points. Contactless and hygienic, the 2D Eye system is a hybrid system that combines the convenience of facial technology with the higher security of iris recognition. The system recognises the face and then detects the iris from the face image and zeros in to scan the iris. The user experiences the system as any other face recognition system. The facial aspect quickens the process, and the iris scan heightens accuracy. TBS also offers the 2D Eye Thermo system that combines face, iris and temperature measurement using a thermal sensor module. TBS's 2D Eye Thermo system combines face, iris and temperature measurement using a thermal sensor module Another TBS system is a 3D Touchless Fingerscan system that provides accuracy and tolerance, anti-spoofing, and is resilient to water, oil, dust and dirt. The 2D+ Multispectral for fingerprints combines 2D sensing with “multispectral” subsurface identification, which is resilient to contaminants and can read fingerprints that are oily, wet, dry or damaged – or even through a latex glove. In addition, the 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue. The system fills the market gap for consent-based true on-the-fly systems, says Zarrabi. The system captures properties of the hand and has applications in the COVID environment, he says. The higher accuracy and security ratings are suitable for critical infrastructure applications, and there is no contact; the system is fully hygienic. Integration with access control systems Integration of TBS biometrics with a variety of third-party access control systems is easy. A “middleware” subsystem is connected to the network. Readers are connected to the subsystem and also to the corporate access control system. An interface with the TBS subsystem coordinates with the access control system. For example, a thermal camera used as part of the biometric reader can override the green light of the access control system if a high temperature (suggesting COVID-19 infection, for example) is detected. The enrollment process is convenient and flexible and can occur at an enrollment station or at an administration desk. Remote enrollment can also be accomplished using images from a CCTV camera. All templates are encrypted. Remotely enrolled employees can have access to any location they need within minutes. The 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue Although there are other touchless technologies available, they cannot effectively replace biometrics, says Zarrabi. For example, a centrally managed system that uses a Bluetooth signal from a smart phone could provide convenience, is “touchless,” and could suffice for some sites. However, the system only confirms the presence and “identity” of a smart phone – not the person who should be carrying it. “There has been a lot of curiosity about touchless, but this change is strong, and there is fear of a possible second wave of COVID-19 or a return in two or three years,” says Zarrabi. “We really are seeing customers seriously shifting to touchless.”

The COVID-19 global pandemic will have a profound and lasting impact on the physical security industry. It will boost adoption of new technologies to address new types of threats. It will map out a path for new involvement of physical security technologies in areas of public health. It will raise new notions of privacy and turn previous thinking about privacy on its head. And the aftermath of the pandemic will give rise to all these changes in a breathtakingly accelerated timeframe. In the wake of the pandemic, change will come faster than ever, and the industry will be more challenged than ever to keep pace. Security and the futureIn the wake of the pandemic, change will come faster than ever, and the industry will be more challenged than ever to keep pace These were some of the thoughts I heard recently in a panel discussion titled “Crisis and the Everyday,” which was part of Genetec’s Connect’DX virtual trade show, April 20-21. The virtual conversation – emphasising both in form and content the current topsy-turvy state of the world – included interesting insights on the current pandemic and its near- and long-term impact on the industry. “In the middle of this pandemic, there is an opportunity to help security reinvent itself,” said Brad Brekke, Principal, The Brekke Group, one of the panelists. “Amid the business disruption, we should ask ‘what’s the new playbook?’ It’s an opportunity for security to look at ourselves now and look at a business plan of what the future might look like. We need to align with the business model of the corporation and define our role more around business and not so much around security. “How do you support the business and, more broadly, societies and communities?” The new normal for security The “new normal” for security will include addressing biological risks alongside our traditional emphasis on physical risk and digital risk. “Some industry sectors are being challenged in a way I have not seen in my lifetime,” said Brekke. “But they are learning fast.” “We should take a look at where we have been and where we are going,” said Brekke, whose firm develops comprehensive strategies to align security organisations with corporate missions. “This is a point in time that has never existed, and a time to take a fresh look at what security is to the corporation and greater community. It’s more a mindset than a specific set of tasks. “We just need to take a fresh look from a mix of perspectives.” “Crisis and the Everyday" was part of Genetec’s Connect’DX virtual trade show Infrared cameras and access control technologies New technologies to address the pandemic are enabling some nations around the world to track how people come and go and who they are exposed to. Technologies like infrared cameras are being used to detect body temperatures, and access control helps to monitor occupancy and social distancing. But what will such use of these technologies mean in the long term? Technologies like infrared cameras are being used to detect body temperatures, and access control helps to monitor occupancy and social distancing “We will see whether people will become more comfortable with this technology,” said Ken Lochiatto, President and CEO, Convergint Technologies, a service-based security integration company. “Tools are in hand, and coming soon, that will allow us to be more proactive, to step in and measure the health of colleagues, for example,” said Lochiatto. “There are a lot of questions that will have to be addressed, and a lot of discussion will have to happen. Coronavirus will knock down the barriers (to the use of newer technology) in the short term, but where will it settle two years from now?” Manufacturer philanthropy Security product manufacturers are expanding their scope beyond law enforcement and emergency management and stepping forward to help with the public good. “Technology in the security space is moving faster than the political establishment is thinking about,” adds Lochiatto. “We have to manage it as an industry so the government will not step in. We need to manage the discussion.” An accelerated timeline will raise the stakes even further. “All the questions that would have taken longer to answer will be answered in the next 6-8 months. For the security industry, it will drive even greater need for products,” said Lochiatto. “The biggest question is ‘Where does this all go?’” said Brekke. “What is the new normal? What is the future, and how do we prepare our companies for it? What does technology look like in the future? There isn’t just one particular set of questions, just a constant stream of ‘What’s next?’” Public health versus individual liberty The current environment of disruption will shift the playbook and rebalance the tradeoff between privacy and protection, especially as it pertains to sharing medical information. “There will be a new balance between public health and safety as a whole versus individual liberties,” said Brekke. “Technology providers need to be at the table talking about the solutions. We should all be engaged in government affairs to balance the discussion and add our own perspectives. As a society and country, we have to come to a different perspective on this.” The current environment of disruption will shift the playbook and rebalance the tradeoff between privacy and protection “There are not enough ethics and guard rails,” said Jonathan Ballon, Vice President and General Manager, Intel Corp. “The majority of people are not afraid enough. They should be afraid; we need more regulation. We need to establish an ethical code of conduct for use of technology in these situations. We need to eliminate bias, respect individuals, and ensure people are being treated fairly. “In the next several years, there will be a lot of experimentation in the quest to get to a future state we can see and almost grasp. There will be black eyes and bruises on the path to getting there.” From smart security to more intelligent technology After the pandemic, the innovation climate will befit new technology adoption. “Platforms are only limited by our imaginations, and it creates an extraordinary opportunity and drives a lot of economic value,” said Ballon. “Long-term, the future is extremely bright. Companies should ensure that they are resilient and take advantage of another period of technology adoption, which we see coming out of every economic downturn.” After the pandemic, the innovation climate will befit new technology adoption Another evolution in the market is a transition from “smart” systems to more “intelligent” ones. Intelligence includes the ability to “learn” using tools such as deep learning and artificial intelligence. “Systems are going from smart to intelligent to autonomous, including systems that can operate within the constraints we have established,” said Ballon. Pierre Racz, president and CEO of Genetec, offered some words of caution about the growth of artificial intelligence in his keynote presentation, “AI Hype Self Defense.” Racz sought to provide guidance on the limits of the technology and urged the online audience to be skeptical of technology that “works best when you need it least.” “Science and technology are morally neutral,” he said. “How we use them is not.” Intelligent automation over artificial intelligence Specifically, Racz contends that artificial intelligence “doesn’t exist” and provides the “reasoning power of an earthworm”. AI systems don’t know anything that isn’t included in their input data – for better and for worse. Racz contends that artificial intelligence “doesn’t exist” and provides the “reasoning power of an earthworm” “A properly designed system can be useful [only] if you engineer around the false positives, false negatives and the unanticipated training set biases,” said Racz. For example, because AI is based on probabilities, it doesn’t perform as well when identifying improbable things. In lieu of “artificial intelligence,” Racz recommends the term “intelligent automation” (IA), which describes using a machine (computer) for heavy computational lifting and keeping a human in the loop to provide intuition and creativity. “Do not misinterpret crafty guessing for intelligence or thinking,” Racz warns. “AI doesn’t exist, but real stupidity exists. And we must design our systems taking into account the legitimate fears of the public we serve.”

Recycling Lives is a very special business. Ostensibly a recycling and waste management operation, they actually use this commercial element to support and sustain charity programmes for offender rehabilitation, residential support and food redistribution. It’s a genuinely effective approach to social aid, and one that has earned four prestigious Queens Awards and numerous admirers, including Andy Moore, managing director of security and fire experts ADJ Fire & Security Limited. ADJ works with Recycling Lives to provide technology-based solutions to minimise risk at its sites. Residential accommodation “The whole company’s called Recycling Lives, because that’s what it does,” Moore explains. “It gives people a second chance, people who have come out of prison or who are homeless, and they help them back into society. It’s providing help to people who really need it, by giving them jobs and if necessary rehoming them if they need somewhere to stay until they get their own place. They’re a special company, definitely. ADJ is extremely proud to be associated with a company like Recycling Lives.” Recycling Lives has sites across the UK was founded, and is run, by second generation recyclers, time-served experts with a wealth of industry knowledge, insight and contacts. Their charity and social enterprise teams provide residential accommodation for the homeless, help to reduce reoffending and redistribute food, directly supported by recycling, recruitment, compliance and waste management businesses. As a result, they create more than just environmental and financial value from their activities: they provide significant social value too. Thermal imaging technology Specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology At the Recycling Lives site in Preston, on Longridge Road, ADJ was asked to help devise a solution which could help the Recycling Lives staff prevent and detect fires on-site during and out of office hours, explains Moore. “These fires can happen within waste piles on site, and can end up burning inside without any notification,” he says. “They can seriously flare up when the pile is disturbed. There are batteries stored on site from depolluted cars and these can also be a serious fire hazard if ignited.” ADJ Fire & Security is a Hikvision Gold VASP partner, and works closely with Hikvision to devise intelligent and efficient smart technology-driven solutions for its clients. In this case, ADJ, Hikvision and Recycling Lives collaborated on the development of the ideal system for Recycling Lives’ specific requirements. ADJ recommended the use of Hikvision’s Thermometric thermal bullet cameras, specifically the DS-2TD2136T-15 model. These specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology. Fire detection and alarm function The camera uses cutting edge image processing technology, including Adaptive Automatic Gain Control, Digital Detail Enhancement, 3D Dynamic Noise Reduction, and a Noise Equivalent Temperature Difference of less than < 40mk. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment Its powerful behaviour analysis algorithm enables automatic smart detection including Line Crossing, Intrusion, and Region Entrance & Exit, and it also provides a reliable temperature exception alarm function and advanced fire detection algorithm. Temperature measurement range is -20℃ to 550℃ with ±2℃ accuracy. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment and shutter adjustment in various modes. There are 15 palettes of adjustable colour available, and because this is a thermal imaging camera rather than a conventional CCTV device, there’s no need for additional lighting. Nineteen thermometric cameras were installed initially at the Preston site, with more set to be added in future. Prevention and early detection of fire “Cameras are located in the high-risk areas where fires could break out such as the plant rooms and stockpiles, shredder, and depollution areas,” Moore says. “When the cameras detect an increase in temperature that signifies a potential fire risk, they automatically raise an alarm and alert the client to the issue. That allows them to take action much more quickly than relying on traditional video or other forms of fire detection – they can react immediately even to the risk of fire breaking out.” Recycling Lives compliance manager Dave Gallagher says: “The prevention of fire, and early detection of any fire that may break out, is of critical importance to protecting our people, infrastructure and the local environment. Whilst our risk controls have proved effective year after year, the opportunity to invest in new technology that enhances our ability to react fast in the event of an emerging fire hazard was one that was not to be missed.” Commercial properties fire safety The results have been tangible, Moore says, and have impressed some influential people. “Recycling Lives recently had a visit from the Environmental Agency as part of a routine inspection,” he says. “The EA were impressed with the standard of risk management and controls on the site, including the recent investment in fire detection technology. As a result, the EA Director of Regulated Industry was invited to site to view the systems in place.” The success of the Preston solution has prompted Recycling Lives to engage ADJ to implement similar systems, over time, at all their other sites across the country. Dave Gallagher says: “We’ve been impressed with how ADJ Fire & Security Ltd and Hikvision have worked collaboratively with us to identify how the technology can best be employed to reduce risk and look forward to the enhanced protection the system provides. ADJ Fire and Security Ltd are adaptable, commercially aware and completely comprehend the commercial realities of the scrap metal industry. They are reputable, reliable and respected by local authorities and institutions and moreover, they are a pleasure to work with.”

For more than a century, SwedishAmerican Health System, its hospital and medical facilities, have been serving the community of Rockford, Illinois. As a division of the University of Wisconsin Health, the medical staff has been delivering high-quality healthcare and strategies to keep patients and families healthy. What families and patients don’t see is the security systems that have been put in place at all Swedish American medical facilities and outlying satellite healthcare clinics. “In an ongoing effort to provide security at the highest level, SwedishAmerican is upgrading all their servers to include Windows 10,” said Randy Lapp, a regional business development manager at Salient Systems. Reliable security solution “The security team has nearly completed the replacement of old DVRs with new enterprise network servers. This offers a much more reliable security solution tying all the medical facilities together. Each clinic will have a single server, while there will be multiple servers in the hospital. Server types and camera counts will depend upon the needs of each wing of the facility.” In keeping with SwedishAmerican’s mission to deliver excellence in healthcare, they also maintain the highest level of care when it comes to keeping their patients, medical staff, and facilities safe. One such effort is the migration from Windows 7 platform to Windows 10 and maintaining compliance in their OS. Utilising Salient’s CompleteView VMS with Dynamic Resolution Scaling, the security team has more than adequate bandwidth to record and store video for 90 days at each facility. Video surveillance systems The servers replace an obsolete system and have been engineered by Salient System network engineers Because the medical centre offers a daycare facility, recording is ongoing, and is stored for 90 days; however, some recordings are held for as long as six months. In locations where there are privacy issues, such as patient treatment areas, no video recordings are made. Still, in spaces such as parking lots and common areas, video recording is essential. The servers replace an obsolete system and have been engineered by Salient System network engineers to accept upgrades in security solutions as technology, and various solutions evolve. Even more important is the fact that the servers are tailormade to fit the specific needs of the various hospital departments and separate clinics. The servers, just like the hospital, have evolved over the years. The PowerProtect platforms extend the limits of operational capabilities for video surveillance systems engineered for continuous access and durability. Various requirements for storage “The reason for the custom build is to fulfill several missions of the hospital system,” Lapp said. “There are various requirements for storage and differing requirements for recording frames per second. The customised nature of these security solutions fulfils the unique needs of the customer.” SwedishAmerican Hospital has video recording requirements that weren’t necessary a few years ago. This is an inner-city hospital system, where there are different and sometimes difficult challenges" Terry W. Gagliano, security manager at the hospital system, said the investment in this server solution would not only help with the upgrade to Windows 10, but it will allow greater recording capacity. “This is an inner-city hospital system, where there are different and sometimes difficult challenges,” Gagliano said. “The clinics also are within the inner city, and we wanted to ensure that we had enough bandwidth to not only record, but to store the images that we are getting. We wanted to be able to effectively record and store video for 90 days.” Mission-critical video surveillance Recording and storage specifications vary at the hospital. For instance, at the child daycare centre at the hospital, recording is active only during hours of operation, and storage of those images last from three to six months. Parking lots also are under constant surveillance, and storage on the servers is ongoing. “We’re thrilled to have these server platforms in place and working,” Gagliano said. “What we had been using is obsolete. The PowerProtect solutions are engineered to accept upgrades as they are needed and as they become available. We expect these servers to last beyond five years before we have to consider replacement.” The servers or hybrid NVRs are a value oriented digital video surveillance system, offering continuous operation with advanced components. They are rack-mounted, and as any end-user would expect, delivers reliability and a processing power required by mission-critical video surveillance. High performance in a flexible platform Because the storage of video images is important, SwedishAmerican sought a single Intel Xeon processor with 16 GB of memory, which also offered the hospital system up to 48 TB of video storage. “We were looking for new servers at our existing buildings, so that meant we were in the market for 40 to 45 servers,” Gagliano said. Our clinics have varied and different missions, so demand for security services are different" “Our clinics have varied and different missions, so demand for security services are different. When we sought customised solutions, we found exactly what we needed.” PowerPlus is a two-unit NVR rack mount used for the installation because SwedishAmerican sought a balance between processing power, storage capacity, and redundancy for high performance in a flexible platform for its existing video surveillance applications. A hospital setting is a 24/7/365 environment, requiring a system that can withstand the rigors of continuous operation. That’s where the enhanced performance of CompleteView 20/20 comes in. Considering performance first and foremost “When we started the process of replacing our servers and NVRs, we considered performance first and foremost,” Gagliano said. “It was mission-critical to have flexibility, and it was important to honour the standard of excellence already offered by SwedishAmerican Hospital.” In recent years, SwedishAmerican has been honoured in the medical professional for its commitment to quality, and it has become a gold standard for medical care of any other healthcare system in northern Illinois. The hospital has received a Top 100 Hospital Quality Award, 150 Top Places to Work in Healthcare, and a Distinguished Hospital Award by J.D. Power and Associates, among many other accolades. While there may not be an award or designation for security in the workplace, SwedishAmerican has done its best to ensure that patients are afforded the highest level of safety and security.

Lombardy is one of the regions most affected by the COVID-19 epidemic. Due to the emergency, hospitals remain overcapacity, surgeries postponed, and staff continue to work fatigued because of what they’ve had to sustain over the past few months. In addition to this already critical situation, the Milanese capital suffers from a major blood scarcity. Decrease in blood donation collection In recent months, the Ministry of Health has intervened several times with recommendations to prevent possible interruption or decrease in blood donation collections within the region. This was targeted to improve processes at the donation centre in order to aide in the management of blood components and raise awareness of transfusion needs. Many donations made were due to the appeals launched by AVIS Milano. Due to the responses of citizens, even non-periodic donors, who went to the Lambrate headquarters in recent weeks was of generous help. Donors' security The donation candidate with a potentially higher temperature is then escorted to another location To ensure donors’ security and to avoid crowding in the waiting rooms, regulating access and managing the flow became extremely important. AVIS Milano has immediately taken necessary measures. Thanks to MOBOTIX’s donation and the completely free installation by Bergamo-based company, Ideologica, the association is now able to provide a high level of protection before a potential donor is accepted. A MOBOTIX Thermal TR imaging camera has been installed in the room where donors are processed and wait for access to donor acceptance protocols. Radiometric thermal sensor The camera, which is equipped with a radiometric thermal sensor, is able to detect variations in temperature of those present in the access room. It was integrated into AVIS Milano’s existing system by Ideologica in just one afternoon, and was programmed to detect any temperature rise above 37.5 degrees Celsius (as required by law to allow the donation), with an accuracy level of 0.3 degree. We were able to identify the person potentially at risk of COVID-19 through the temperature symptom" If a donation candidate displays any change from this value, an immediate auditory alarm is triggered. The donation candidate with a potentially higher temperature is then escorted to another location and informed of the reasons for their donation refusal and is encouraged to visit his or her attending physician for further investigation. Medical staff immediately receives a report In respect of privacy, the system has not been set up to be viewed remotely with a video image on any external PC. The medical staff immediately receives a report that a person with a temperature above 37.5 degrees centigrade has appeared in the entrance hall. "Thanks to the contribution of MOBOTIX technology, we were able to identify the person potentially at risk of COVID-19 through the temperature symptom from the moment of entry, avoid contact with other donors present and advise the individual on an immediate follow-up with their doctor," commented Sergio Casartelli, General Manager of AVIS Milan. Facilitate solutions with MOBOTIX Technology "Technology should always be seen as positive improvement in any application regardless of how it is used, either to facilitate or to provide a final solution. We as MOBOTIX are committed to promoting and providing through our solutions and our partners as many benefits and opportunities as possible.” “We are extremely proud and humbled that we could collaborate with AVIS and that our technology could support the work AVIS has done to ensure availability of blood in Milan.” “This is one of the most important actions any organisation could have taken to provide support at this critical time," concluded Phillip Antoniou, Vice President Sales Europe South / West & MEAPAC.

In St. Petersburg, a set of Dahua thermal body temperature monitoring system was installed at the entrance of JSC Concern Okeanpribor to help the company with preliminary body temperature screening of employees and visitors during the pandemic. The equipment can quickly and accurately detect people with elevated body temperatures, one of the key symptoms of COVID-19, providing the organisation with an additional layer of protection for its employees. JSC Concern Okeanpribor is a company engaged in the production of sonar systems and shipbuilding stations to meet the needs of the country’s naval force and national economy. It is also listed as one of the ‘backbone enterprises’ of the Russian Federation. Temperature monitoring solution To provide its employees with safe working conditions under COVID-19, JSC Concern Okeanpribor hopes to use the Dahua thermal body temperature monitoring system to assist their daily temperature screening work and minimise the chances of infection with the strictest measures possible, while not ignoring privacy and respect. The Dahua thermal body temperature monitoring solution was installed at the checkpoint of JSC Concern Okeanpribor, consisting of: Thermal body temperature monitoring camera DH-TPC-BF5421P-T Calibration equipment (blackbody) DSS software Accessories (2 tripods, 2 adapters for a tripod) Hand-held scanners The Dahua thermal body temperature monitoring system is a part of the VideoNet security systems at the facility The implementation of this solution was completed by Skyros Corporation, a gold partner of Dahua Technology in the Northwest Federal District, together with a well-known Russian software developer for security systems – VideoNet. The Dahua thermal body temperature monitoring system is a part of the VideoNet security systems at the facility. The Dahua Thermal Body Temperature Monitoring Solution provides a non-invasive way to help organisations check body temperatures of a group of people at the same time, which is faster than hand-held scanners and can be done at a safer distance. That’s why this solution is accepted and adopted by JSC Concern Okeanpribor and other security experts during the pandemic and recovery. Moreover, the most important factor why it was chosen is its accuracy. Reducing false alarms With a blackbody, the solution uses a hybrid thermal imaging camera to achieve highly accurate temperature monitoring of ± 0.3 ℃, which is essential in detecting people with abnormal temperatures. At the same time, the camera’s built-in face detection enabled by advanced AI technology can improve the overall measurement accuracy with better positioning of the measuring point on the face. This approach significantly reduces false alarms caused by a variety of hot objects that may accidentally or intentionally appear in the monitored zone. It can also detect the temperatures of people wearing medical masks. This solution also includes a special version of Dahua DSS software, which can handle temperature alarms This solution also includes a special version of Dahua DSS software, which can handle temperature alarms. If the set temperature threshold is exceeded, this could be an indication that the system has detected a person with fever and should be checked by a medical professional. In this case, the camera will send an alarm message to this software, allowing the operator to take appropriate measures. Conduct preliminary detection Featuring long distance, non-contact and fast detection speed, the Dahua Thermal Body Temperature Monitoring Solution allows JSC Concern Okeanpribor to conduct preliminary detection of people entering their building who are exhibiting fever, thus effectively limiting cross-infection caused by physical contact, saving manpower and material resources, enabling efficient passage of people at the entrance, as well as enhancing protection for the operation of the whole company. The solution has been widely used in China and many parts of the world during the pandemic and corresponding recovery. Its effectiveness for mass scanning especially in public places such as shopping centers, office buildings, airports, train stations, subway, as well as in hospitals and educational institutions has been proven by its applications all over the world. In one transportation hub for instance, the system detected more than 100 passengers with abnormal temperature. After conducting medical tests, 60 of them were confirmed positive for COVID-19.

The first half of 2020 has been full of surprises, to say the least, and many of them directly impacted the physical security market. The COVID-19 pandemic created endless new challenges, and the physical security market has done our part to meet those challenges by adapting technology solutions such as thermal cameras and access control systems. In the second half of 2020, we can all hope for a return to normalcy, even if it is a “new normal.” In any case, technology will continue to play a big role. We asked this week’s Expert Panel Roundtable: Which technologies have the greatest potential to disrupt the security industry in the second half of 2020?

The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misunderstood by the general public and why?

Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?