ADI Global Distribution, a global distributor of security, AV and low-voltage products, announced the release of a new mobile app to provide UK customers with a fast and easy way to shop ADI from a mobile device.
Installers and trade professionals can use the app to search for products, build job lists, check pricing and availability, place orders, track deliveries and manage their ADI account on the go.
The ADI app
The ADI app offers a modern design and advanced features providing easy access to more than 24,500 products from over 260 brands. With facial and fingerprint recognition, users can log in to the app in seconds and navigate quickly and easily.
The app makes managing an ADI account even easier and includes time-saving features like checking order status, reordering, delivery tracking and creating product lists by project or customer.
Customers' digital experience
The release of the ADI app in the UK is the next step in ADI's strategy to transform customers' digital experience
"The release of the ADI app in the UK is the next step in our strategy to transform our customers' digital experience, " said Laura Phelan, Global Vice President of digital experience at ADI.
Laura Phelan adds, "We gathered customer input at each phase of design and development to ensure that we're giving customers a way to quickly and conveniently access the products, services and information they need from ADI."
Authority comment
"We're always looking for ways to enhance our customer experience and the app provides another channel customers can access our products and services. Using their smartphone, customers can easily search our extensive online catalogue, access account information and manage orders quickly and conveniently, while on the go," said Anthony Carter, the Regional General Manager for Northern Europe at ADI.
Anthony Carter adds, "The app complements our offering, which includes our branch network, sales team, Digital Branch and value-added services, to help us deliver an omini channel shopping experience."
Access to ongoing promotions
In addition to ADI's complete product portfolio, the mobile app provides access to all ongoing promotions, ADI's monthly sales flyers and real-time stock availability. ADI plans to continue to add new features and functionality to the app, making it even easier to shop ADI.
ADI also launched the new app in the Netherlands and in the U.S. The company has plans to release a version of the app for additional countries across EMEA in the coming months.