Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a l...
Matrix Comsec, a manufacturer of IP based phone systems and voice gateways is participating in GITEX Technology Week 2019, Dubai. During this event Matrix will unveil its server based ANANT UCS and will showcase its complete range of business IP-PBXs, VoIP & GSM gateways and new portfolio of IP communication endpoints. Matrix is going to unveil ANANT UCS at the event. ANANT is an enterprise-grade high capacity, high durability, high scalability and high efficacy software-based communication...
At GSX 2019, SilverShield™ Safety & Information Systems will showcase their award-winning visitor and information management system (Booth #1594). The solution is an easy-to-use, cloud-based SAAS approach to security, with several different modules that provide a complete safety solution. “The SilverShield Visitor and Information Management System is the most effective way for users to vet and manage visitors for any size facility,” said Robin Baker, CTO, SilverShield. &ldq...
ASSA ABLOY Opening Solutions, a pioneer in access solutions, announces the integration of their IP-enabled Power over Ethernet (PoE) and Wi-Fi locks, as well as Aperio wireless lock technology with AvericsUnity from Averics Systems Inc. Averics develops browser based, non-proprietary access control solutions that can be used in local server or cloud-based deployments. AvericsUnity seamlessly integrates and unifies multi-vendor security products into a browser interface. Built on current open te...
RT LTA Systems Ltd. – a world-class designer, developer and manufacturer of aerostats for use in intelligence, surveillance, reconnaissance and communications applications – will present the latest capabilities of the SkyStar aerostat family, at DSEI 2019. RT's Skystar™ family of aerostats includes the SkyStar 110, SkyStar 120, SkyStar 180, and SkyStar 330. The recent improvements on the SkyStar aerostats minimise the drift and drag, which normally occur due to ordinary aerody...
For the security market, the ‘fine ranging’ capabilities of ultra-wideband (UWB) technology opens up a range of new uses based on the ability to determine the relative position and distance of two UWB-equipped devices with pinpoint accuracy – within centimetres. UWB is more accurate and secure, even in challenging environments full of interference, compared to narrow band wireless technologies. UWB technology transmits a large amount of data over short distances using a small...
SALTO BLUEnet Wireless has been developed to meet the highest demands related to security and ease. This access control system is networked through Bluetooth RF and is specially designed for doors where real-time control is required. SALTO BLUEnet wireless communication allows stand-alone electronic locks to update a user credential and provide real-time door monitoring. This enhances the performance and capabilities of the SALTO Virtual Network (SVN). SALTO BLUEnet can be installed as an independent system or can complement SALTO SVN in areas of a building where real-time control is required. Features, benefits and functionality Wireless electronic locks provide better cost, convenience, and aesthetics than a wired solution, achieving wired system benefits without the cost of hardwired systems. If radio frequency is interrupted or breaks down, the access system will continue to work, as the virtual network of the battery-operated locks remains operational through SVN. Wireless network communication architecture: One gateway can communicate with 7 nodes and each node can operate up to 16 doors – all by using just one IP address. Designed for easy integration into existing access control systems. SALTO BLUEnet gateways, nodes, and repeaters connect to the system via Ethernet. Advanced security with standard encryption communications. Escutcheons and cylinders receive blacklist information and remove cancelled keys from the system in real-time. Receive audit trail information in real-time. Real-time door control includes: door alarm, intrusion alarm, single lockdown, and remote door opening. Real-time battery control enables maintenance to view escutcheon power status in real-time.
Revader Security, manufacturers of the Galaxy Mobile CCTV Tower have received a new order from Scorpion Security. Finished in the firm’s house colour with custom designed signage, Scorpion have named their towers ‘Stingers’. Scorpion Security purchased their first ‘Stinger’ at the end of last year. Based in Northampton, Scorpion has seen a dramatic increase in demand for its Stinger surveillance tower since the beginning of this year. Scorpion is fast developing its rental fleet of Stingers to augment its existing business of CCTV and alarm installations, manned security and mobile patrols. Power management system For rapid autonomous deployment, Revader Security’s mobile CCTV towers are unmatched" Mark Bennet, Managing Director at Scorpion Security had undertaken a survey of surveillance towers and found that the Galaxy Tower from Revader ticked all his boxes. He commented: “for rapid autonomous deployment, Revader Security’s mobile CCTV towers are unmatched. With continuous recording and transmission of video from five cameras, we are able to monitor very large areas reliably and without blind spots”. The mobile power base includes a diesel generator, fuel tank and reservoir batteries that will power the surveillance tower unattended for up to 60 days (load dependant). This unit is remotely monitored and controlled by its own power management system which sends warning emails, low fuel and battery power to CCTV operators when it necessitates human intervention. Ideal rental product Bennet added: “The Stinger is our secret weapon. With single person deployment and 24/7 operation, it significantly reduces overheads and makes for an ideal rental product for our company”. Revader Security, based in North Wales, has been manufacturing a range of mobile and redeployable CCTV products for the past 12 years. Revader Security is a small design and manufacturing company and is able to design new products utilising its technology base or customise any of its existing products.
DMP is pleased to announce the expansion of its central sales leadership team with the promotion of Jeff Rathjen as the company’s Dealer Development Manager (DDM) for Northern Texas. Rathjen first came to DMP in 1999. Presently, he is a Production Supervisor in the company’s headquarters and manufacturing facility in Springfield, Missouri. As a supervisor, Rathjen leads the team who builds all of DMP’s panels and keypads, as well as the DualCom™ and CellCom™ communicators and the new XTLtouch™. He has prior experience working in DMP’s Shipping and Technical Support departments, as well as Manufacturing. In fact, when DMP developed its Two-Way™ wireless product line, Rathjen was involved in its field testing and setting up the manufacturing line. In 2008, Rathjen became DMP’s first in-house employee to be promoted as a DDM for the company’s five-state Central region. “Under Jeff’s leadership, the region had the highest growth in sales at that time,” says Jim Hawthorne DMP Executive Director of Sales. Previously, he also represented DMP’s Springfield-based dealer, Atlas Security, as its Sales Manager. Virtual Keypad app gives us a great competitive advantage, as well as the XTLtouch, particularly in the residential market” Great competitive advantage As the new North Texas DDM, Hawthorne adds, “Jeff brings valuable hands-on experience and in-depth knowledge of DMP’s products and operations. He also demonstrates a personal commitment to teamwork and DMP’s other values. We’re thrilled he is stepping into this DDM position.” The North Texas region stretches from Waco north to the Oklahoma state line. Rathjen will be responsible for developing new sales in that region and providing on-going service to authorized DMP dealers. When asked about his new role, Rathjen says, “I’m excited for the opportunity. I think it’s important to tie our products back to the people I’ve worked alongside — it’s their dedication and their attention to detail that make DMP different from the rest.” Furthermore, he adds, “There’s a lot of potential for DMP in North Texas. We have a much broader product offering than we ever have had before — the Virtual Keypad app gives us a great competitive advantage, as well as the XTLtouch, particularly in the residential market.” Outside of the security industry, Rathjen represented Matco Tools for eight years as its largest distributor in Missouri, ranking in the top 2 per cent of Matco’s 1,700 U.S. franchises. He and his wife, Tracey, will relocate to Dallas. His last day at work in Springfield is Aug. 28.
Bird Home Automation, a pioneer in IP video intercom technology, has released the first indoor station for its DoorBird door intercom product line. The A1101 indoor station displays a live video feed from the DoorBird door station and provides 2-way audio communication with visitors. With a customisable high-resolution touchscreen display and hard keys for commonly used functions, the A1101 indoor station is intuitive and flexible. With the release of the A1101, DoorBird can be a solution for all projects requiring a dedicated intercom endpoint. DoorBird now provides both the flexibility of an app-based video intercom system and the reliability of a wall-mounted station. The indoor station can be paired with all of DoorBird’s single-family residence and multi-tenant models. Remote configuration via DoorBird app The A1101 can connect to the network via Wi-Fi or a hardwired connection and can be powered via PoE. Settings are configured remotely via the DoorBird app. The indoor station communicates with the DoorBird intercom over the LAN and can provide the user door entry control and, in MDU projects, elevator control. There is no limit to how many indoor stations can be added to a DoorBird system. The A1101 has a sleek, low profile design. Like all DoorBird products, the indoor station is designed and built in Berlin, Germany. The A1101 indoor station is now available in the US and Canada. Bird Home Automation will present it at CEDIA Expo, the leading event in connected technology, which takes place from September 10-14, 2019 in Denver, Colorado.
GET Group North America, an innovative developer of mobile ID technology with over 20 years of experience in secure government credentials, announced that its GET Mobile Administrator will enable DMVs and other ID card Issuing Authorities to provide mobile driver's licenses (mDLs) and other forms of mobile identification (mIDs) that comply with global interoperability standards. GET Group NA, with its technology partner Scytales AB, is working with the International Standards Organisation (ISO) on development of the forthcoming 18013-5 standard, which will specify the technical and interoperability requirements for mDLs and expand mobile identity use cases around the world. Citizens should have complete control of their identity data" Visual authentication "Citizens should have complete control of their identity data. Elevating the digital quality of personal identification and cryptographically validating the data and photo makes it more difficult to produce counterfeits. Electronic validation is much stronger than visual authentication," said David Kelts, Director of Product Development, Mobile ID, GET Group North America. "In addition to adopting international standards that ensure mobile identities protect privacy and can be used everywhere, we follow American Association of Motor Vehicle Administrators (AAMVA) guidelines and are committed to understanding and best addressing the needs of DMVs through GET Mobile Administrator." Retaining level of assurance Issuers may provision mDLs or mIDs into the app using the GET Mobile Administrator GET Group NA's approach to GET Mobile ID leverages all existing U.S. Federal and International standards; not only ISO, but also the Federal Information Processing Standards (FIPS), International Civil Aviation Organization (ICAO) and the National Institute of Standards and Technology (NIST) SP800-63-3. The enrollment and provisioning process for GET Mobile ID retains the level of assurance of the ID card as dictated by the National Institute of Standards and Technology (NIST) guideline, and can also operate in the trust models of regional identity schemes such as the Pan-Canadian Trust Framework from DIACC.ca. Once an ID card is approved or issued, an Issuing Authority will be able to use the GET Mobile Administrator to securely issue a high-assurance mobile ID credential to the verified ID holder. Issuers may provision mDLs or mIDs into the app using the GET Mobile Administrator at one of their offices or by secure provisioning. The credential is securely relayed into GET Mobile ID, a downloadable app which will be available to the public on app stores including Google Play and Apple Store. The secure credential will then be available on the holder's mobile device of choice.
Matrix will be participating in the Rail India Conference & Expo 2019 to be held at The Lalit in New Delhi on 29th – 30th August 2019. From Telecom domain, Matrix will be showcasing enterprise meeting solution - PARISAT meeting server at the event. The conferencing server is engineered for 10 video and 100 audio participants enabling police force to collaborate from different locations and solve critical situations at the earliest. At the event, Matrix will exhibit pure IP solution - PRASAR UCS that enables armed forces’ personnel to connect wirelessly from remote locations. Matrix Unified Communication Server – SARVAM UCS will also be highlighted at the event. Biometric attendance system Equipped to support radio ports and in-skin GSM connectivity, the solution enhances connectivity between field personnel, helping them manage emergency situations effectively in less time. Matrix will also showcase its GSM and VoIP Gateways that allows police and defence forces to make an easy switch to the modern network while retaining their existing infrastructure. Matrix will be presenting its other time-attendance and access control solutions at the event Matrix, from the portfolio of people mobility management solutions, will be presenting its Aadhaar enabled biometric attendance system at the event. This device allows secured attendance marking through dual authentication – biometric/RFID card and Aadhaar number. Matrix will also be presenting its other time-attendance and access control solutions at the event. Matrix will showcase its Aadhaar enabled biometric device. It is the only Linux based device available in Indian market with card and finger authentication. Time-attendance solutions The device comes with multiple connectivity options like Wi-Fi, PoE, Ethernet. This Aadhaar based authentication device is purposely designed for marking attendance of government employees and is the only embedded device available in Indian market currently. Matrix will be showcasing enterprise grade access control and time-attendance solutions engineered with features such as auto push events to server, automatic fingerprint distribution, instant notification, 300+ customised reports generation, scheduler services including backup and more. Furthermore, access control being the prime requirement in terms of security, Matrix will present its standalone access control solution with license free environment, whereby a single panel can handle up to 255 doors and 25,000 users. At Rail India, get a glimpse into the cutting-edge Matrix biometric solutions with multiple credentials such as face, fingerprint, palm vein, RFID card and PIN options at the Expo. Video management system Matrix will also be showcasing an enterprise-grade video management system designed, engineered and built specifically for growing multi-location organisations. The entire solution focuses on automating processes and enhancing efficiency of organisations. Matrix will also be showcasing a new range of audio compatible and compact professional series IP cameras powered by Sony STARVIS series sensors with Exmor technology. Matrix will be showcasing its new extreme series of Network Video Recorder (NVRX) at the event This gives the cameras an edge over others in terms of exceptional low light performance, consistent image quality during varying light conditions (True WDR), better bandwidth optimisation, video analytics such as intrusion detection, perimeter security, loitering detection and many other features. Furthermore, Matrix will be showcasing its new extreme series of Network Video Recorder (NVRX) at the event. Meeting system integrators These NVRs are equipped with 4K decoding capacity and characteristics like cascading (up to 20 NVRs), camera-wise recording retention, TCP notifications for remote locations and database level integration. Moreover, these latest NVRs are also backed with an intelligent software that helps detect threats and send instant notifications for real-time security. “We look forward to meeting system integrators and other business associates who can help us expand our business footprints at the event. We aim at using the event as a platform for hosting numerous meetings in the future and get a clear understanding of current market trends and needs”, commented Jatin Desai, Marketing Manager. Visit Matrix at stand number 6, at The Lalit in New Delhi on 29th to 30th August 2019 and learn how its enterprise grade solutions can assist in resolving communication and security issues.
There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
In the next three years, software as a service ‘SaaS’ is likely to grow by around 23%. That’s according to reports by Cognizance. It’s growth rests on the adoption of cloud public, private and hybrid. Without the cloud applications can’t truly pervade an organisation, nor can operational or customer benefits be derived. But there’s no point in adopting the cloud if it’s not secure - the proliferation of SaaS demands security, none more so in a GDPR world. Large cloud environment But modern applications are difficult to secure. SaaS based, web, mobile, or custom made all work on different platforms and frameworks. It’s a headache managing all the APIs needed to automate and sync tools. This introduces risk. The greater the number of apps the broader the attack surface and therefore the greater the chance there will be blind posts. Keeping up to date with updates and new security policies is never easy There are also added hazards. Applications are always changing. Keeping up to date with updates and new security policies is never easy, but especially hard in a large cloud environment. Failure to adopt changes puts the organisation and customers at further risk. But the biggest obstacle is keeping applications and APIs out of harm’s way. It’s a near on impossible task when attack methods and sources are constantly changing. More advanced threats To be specific there are four emerging challenges when it comes to protecting apps. Firstly, managing the good and the bad bots and spotting which is which, secondly securing APIs as IoT adoption intensifies, thirdly the relationship between securing apps and DevOps and ensuring ownership of security, and finally denial of service attacks that use newer tactics such as brute force. Basic security hygiene dictates that security teams refer to the OWASP Top 10. It’s considered the ‘ten commandments’ in security circles, providing a starting point for ensuring the most common threats and vulnerabilities are managed, detected and mitigated. Web Application Firewalls also come into the fray with guidance on testing for the ways hackers exploit vulnerabilities. However, though the basics are good to have in place, there are always more advanced threats to take care of. Bots being a big one. Bot management The more sophisticated bots will go as far as to mimic human behaviourAstonishingly about half of internet traffic is bot generated. Half of it is from bad bots. Discerning the good from the bad isn’t easy though and explains why around 80% of organisations can’t make a clear distinction between the two. Bad bots can do a lot of damage like take over user accounts and payment information, scrape confidential data, or hold up inventory and skew marketing metrics. The more sophisticated bots will go as far as to mimic human behaviour and bypass tools like CAPTCHA and even device fingerprinting based protection ineffective. Securing APIs Then there’s the complications derived from machine-to-machine and internet of things (IoT) communications. The more integrated ‘things’, the more data there is, the more events there are report on, and the more activity there is reliant on APIs to make the ‘things’ useful and agile. That’s what makes them a target and the threats to API vulnerabilities include injections, protocol attacks, parameter manipulations, invalidated redirects and bot attacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks. There’s the risk that business will grant access to sensitive data, without inspecting nor protecting APIs to detect cyberattacks Denial of service (DoS) You might think there’s little to add to the swathes of denial of service warnings. Yet when businesses are still being targeted and feeling the ill effects it’s worth mentioning again that different forms of application-layer DoS attacks are still very effective at bringing application services down. Even the greatest application protection is worthless if the service itself can be knocked down This includes HTTP/S floods, low and slow attacks (famous examples being Slowloris, LOIC, Torshammer), dynamic IP attacks, buffer overflow, Brute Force attacks and more. The IoT botnets are the culprits and have made application-layer attacks so popular that they have become the preferred DDoS attack vector. Even the greatest application protection is worthless if the service itself can be knocked down. Continuous security It may seem easy to say but for modern DevOps, agility is valued at the expense of security. We see time and again examples of where development and roll-out methodologies, such as continuous delivery, mean applications are exposed to threats each time they are modified. There’s no doubt it is extremely difficult to maintain a valid security policy and protect sensitive data in dynamic conditions without creating a high number of false positives. But we now find that this task has gone way beyond the capability of humans. Organisations now need machine-learning based solutions that map application resources, analyse possible threats, and create and optimise security policies in real time. Reaching this level in security planning should be a big wake-up call that security automation is an essential not a nice to have. Running security plans The board needs to know that investment is critical to protect their profits It’s critical that the security solution your company adopts protects applications on all platforms, against all attacks, through all the channels and at all times. The board needs to know that investment is critical to protect their profits. As such there are six things they need to know: Application security solutions must encompass web and mobile apps, as well as APIs. Bot management solutions need to overcome the most sophisticated bot attacks. DDoS mitigation must be an essential and integrated part of application security solutions. A future-proof solution must protect containerised applications, severless functions, and integrate with automation, provisioning and orchestration tools. To keep up with continuous application delivery, security protections must adapt in real time. A fully managed service should be considered to remove complexity and minimise resources. No amount of human power will beat the bots. That last point is the most critical. Skill is essential in designing and running security plans and policies that work. But the plans can’t be executed without automated tools. There are just too many decisions to make in a split second. Combining both is the path to an effective app protection strategy and a stronger brand to boot.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
Global Security Exchange (GSX) 2019 will blow into the Windy City this fall, combining a tradeshow, a full schedule of professional education sessions, plenty of industry networking opportunities, and an annual reunion of the top professionals from around the world tasked with protecting people, property and assets. GSX – the trade show and industry event 'formerly known as' the ASIS Annual Seminar and Exhibits – will be Sept. 8-12 at Chicago’s McCormick Place. The show promises to 'elevate the event experience with modern education learning experiences, revitalised networking opportunities, and a reimagined trade show floor.' More than 550 exhibitors will be featured in the expo hall (open Sept. 10-12), according to ASIS International. Chicago is a great location for GSX, as evidenced by the successful 2013 ASIS show. Cutting-edge solutions X1 Stage sessions are designed to highlight cutting-edge solutions and increase contextual understanding GSX seeks to attract more attendees to the exhibition hall with education events positioned alongside the industry’s latest-and-greatest equipment and technology exhibits. On the expo floor, the GSX: Disruption District will include new and enhanced programs such as the X Learning stages, the D3 (drones, droids, defence) Learning Theater, the Pitch Competition and the Innovative Product Awards. X Learning is a series of experiential sessions. X1 Stage sessions are designed to highlight cutting-edge solutions and increase contextual understanding of new technology. GSX: Startup Sector highlights new companies with emerging technologies; and GSX: Pitch Competition brings together entrepreneurs, investors and industry leaders to feature early-stage startup pitches. Career HQ will provide free resume reviews, career coaching, professional development and networking opportunities. A Sharpshooter Contest sponsored by Smart Simulators and SB Tactical will allow contestants donating $20 to compete for $500 in prizes each day. Pre-conference certification courses More than 300 security courses, plus pre-conference certification courses, will provide security professionals expertise to enhance their career development. Programming will be led by ASIS and InfraGard subject matter experts. (InfraGard is a non-profit organisation serving as a public-private partnership between U.S. businesses and the Federal Bureau of Investigation.) Seventeen education tracks will serve the needs of security professionals interested in topics from business continuity to crime/loss prevention, law and ethics to national security, information security to physical and operational security. The show also provides opportunities for dealers, installers, integrators, consultants, specifiers, architects and engineers 'Game Changer' sessions will address hot and controversial topics, including 'The Ever-Changing Drone Landscape: What You Need to Know' and 'Accelerating Digital Transformation: Insights and Applications.' Ian Bremmer of Eurasia Group will speak on navigating the geopolitical landscape; Steve Demetriou and Joe Olivarez of Jacobs, a global professional services company, will speak about harnessing technology and big data to make strategic decisions. Providing new opportunities Wednesday morning, General John F. Kelly of the U.S. Marine Corps (Ret), will provide insight into the evolving geopolitical landscape around the world. His keynote presentation on Sept. 11 will kick off Military and Law Enforcement Appreciation Day. Tarah Wheeler, cyber security researcher, will speak on protecting assets in the age of cybersecurity leaks and scandals. More than 20,000 registered attendees are expected from 110-plus countries across the entire industry Although the attendee emphasis is on security end-users, the show also provides opportunities for dealers, installers, integrators, consultants, specifiers, architects and engineers. More than 20,000 registered attendees are expected from 110-plus countries across the entire industry, according to ASIS International. Networking events will include an ASIS Town Hall Meeting on the afternoon of Sept. 8, aimed at opening communication between ASIS staff and membership. There will be an Opening Night Celebration Sept. 8 centred on the theme 'Chicago on the Silver Screen' at Revel Motor Row, a popular Chicago landmark originally home to the Illinois Auto Club. Emphasis on education On Monday (Sept. 9) a networking luncheon will be followed by the Awards Reception later in the day. A reception in the evening will present the Karen Marquez Honors Award, recognising a female security professional. Tuesday (Sept. 10) will have a Happy Hour at the exhibit hall, followed later by a Women in Security and Young Professionals Happy Hour. Wednesday evening will be the President’s Reception at Wintrust Arena, with a 1980s theme. The annual trade show has declined in recent years, and ASIS International has implemented changes that seek to reinvigorate the show, culminating in the rebranding last year. One challenge is that the show’s emphasis on education keeps attendees engaged for hours of the day, making it harder to meet the expectations of exhibiting companies who want more booth traffic. More attractions on the show floor, including the Tuesday happy hour, are aimed at increasing overall foot traffic in the hall.
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combined reader and access control panel, is used to connect to existing electric strikes, mag locks, electronic push bars and other hardware components at the door. It also communicates via Bluetooth with a smart phone credential. Users approach a door, choose the door they want to open in the app, and wait for the app to say ‘unlocked’. Replacing key cards and fobs with app Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enterThe electronic ‘core’ device can be switched out with existing mechanical lock cores to provide electronic access control in locks such as deadbolts, mortise locks, Euro-cylinders, levers and camlocks. It is compatible with 95 percent of mechanical locks, using a changeable tail piece to adapt to various configurations. The core communicates via Bluetooth with a smart phone credential that links to a cloud system. Users approaching a door open the app, tap the core, and wait for the app to say ‘unlocked’. A Nexkey goal is to ‘replace all keys, key cards and fobs with one app’. The Nexkey app recognises which ‘key’ goes to which door and reveals the right key as you approach. ‘Keys’ are created and access rights are assigned from a smart phone, using email addresses and phone numbers to verify identity. Temporary codes can be texted for one-time entrance for cleaning crews or contractors. Access rights are customised for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enter the building. The Nexkey Portal provides a snapshot of system operation, who enters which door at what time, and logs that can be reviewed and downloaded for audit reports. Affordable access control systems for SMBs Nexkey is targeting the small- and medium-sized business (SMB) market, basically companies with 20 to 500 employees, which are looking for access control systems that are affordable and easier to manage. The Nexkey controller costs $999, and the core is $499. Monthly fees start at $15 to $29 per month per door, but the prices go down as additional doors are added. Nexkey is targeting the SMB market, which are looking for access control systems that are affordable and easier to manage Larger enterprises tend to want out-of-the-box integration with alarm systems and video, which Nexkey does not offer, so SMB is their “sweet spot,” says Eric Trabold, CEO. There is an API (application programming interface) that integrates with third-party applications. According to Nexkey’s customer surveys, 30 percent of customers say they bought Nexkey to have a simpler access control credential (a smart phone instead of a key, card or fob). Another 30 percent favour simplified management and quick access through the app. Some 17 percent like the ‘unified’ experience to manage shared, single and multiple workspaces using smartphone credentialing and a cloud-based system. Involving security dealers and integrators Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was highIn the early days, Nexkey looked to work directly with businesses to foster communication and to gain understanding of how the product can best be deployed. Having gained that insight, the ‘next level’ is to engage security dealers and systems integrators to install the system, says Trabold. Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was high. Trabold says 134 integrators/dealers sought to engage. In coming weeks, the company will be finalising that program, enhancing the dashboard to enable dealers to manage the system on behalf of their customers, for example. “We will be looking at how we can go from that amazing level of interest to being actively engaged with partners in the channel,” says Trabold. Using NPS to measure product quality Nexkey uses the Net Promoter Score (NPS) as a benchmark for how well the product is accepted in the marketplace. NPS measures the quality of a product by analysing how likely customers are to recommend it to a friend or colleague. As an example, Apple currently has an NPS of 65%. In comparison, Nexkey has achieved a score of 60 percent, and is looking to improve it even more. “A year from now, we want to get the same positive feedback from our dealer/integrator community,” says Trabold. “That’s the challenge, engaging with partners and scaling the business forward. We still have work to do.”
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Leon Medical Centers is a privately-owned healthcare organisation with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighbouring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organisations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analogue cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedised design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez. “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialise. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organisation with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customise their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favour of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”
New Covent Garden Market is the largest wholesale fruit, vegetable, and flower market in the United Kingdom. Redevelopment work launched in 2015 included a new security monitoring system, as well as a migration from analogue security equipment to an IP solution from FLIR Systems. New Covent Garden Market is a phenomenon in London, to say the least. The world-famous wholesale market provides 40 percent of London’s fresh fruit and vegetables eaten outside the home and serves 75 percent of London’s florists. With more than 175 affiliated businesses, New Covent Garden Market is the largest wholesale market in the UK. IP-based security system Redevelopment construction works started in 2015 and should continue until 2022 When London authorities decided to redevelop the entire site on Nine Elms and Battersea in order to meet future needs, it was clear that New Covent Garden Market was facing a huge operational challenge. Redevelopment construction works started in 2015 and should continue until 2022. In addition to a better road layout, improved waste management, and upgraded parking facilities, the market authorities wanted better security so that employees, tenants, customers and suppliers would feel safer. The organisation wanted to upgrade its legacy analogue CCTV technology to an IP-based security system capable of incorporating future upgrades. Surrey-based company Phoenix Integrated Security Limited, which had been the security solution provider for New Covent Garden Market for years, oversaw the security overhaul, as well. Future-proof system “We designed a security system together with the end customer and the site constructor so that it could meet today’s security standards again,” said Trevor Hearn, Director at Phoenix Integrated Security Limited. “We were looking for a future-proof system that was able to monitor this complex site and that was easy to work with for our security guard personnel. We looked at various manufacturers for this, but FLIR Systems was the only company that ticked all the boxes.” Phoenix opted for FLIR United VMS, which includes FLIR’s enterprise-level software solution Latitude, and a wide range of FLIR IP cameras. At the end of 2018, New Covent Garden Market already had more than 300 IP cameras installed across the entire site it intends to gradually upgrade all analogue systems over a five-year period. Wide range of cameras The image quality of the FLIR IP cameras represents a huge improvement over analogue The site combines a wide range of cameras, including the FLIR Quasar 4K fixed box camera, the FLIR Ariel Quad HD bullet camera, and the Quasar 1080p PTZ camera. The cameras offer high evidentiary detail and discreet, compact form factors. According to Hearn, the image quality of the FLIR IP cameras represents a huge improvement over analogue. Image quality is not the only benefit of using United VMS. Another valued feature is the platforms scalability. From 2016 onwards, New Covent Garden Market has been gradually replacing analogue cameras and storage equipment across the entire site, and Latitude has the flexibility to incorporate an unlimited number of channels. Body-worn cameras Operators have the flexibility to present their video sources on screen where they want and define user profiles to see only specific video sources from a given particular building, for example. “This project is an engineer’s dream,” said Hearn. “The FLIR Latitude system allows New Covent Garden Market to easily expand their camera network whenever they feel the need and to connect with practically any camera they want, including body-worn cameras. The Latitude system is also easy to couple with third-party systems, such as intercom and access control systems.”
Siemens Mobility and globally renowned mission critical communications (MCX or MCC) enabler, Softil have jointly announced an agreement that will see a range of next generation communications solutions come to market for use in Long Term Evolution-Railway (LTE-R) railways as well as Mission-Critical Push-To-Talk (MCPTT) metro applications like underground/tram buses, etc. Siemens Mobility adopts Softil's BEEHD client framework to bring best-of-breed mission critical communications solutions to LTE-R rail networks; solutions will also support the UIC's FRMCS strategy to build a Global Rail Traffic Management System for the entire rail industry MCX solutions The MCX solutions will support the Future Railway Mobile Communications Systems of the UIC The MCX solutions will support the Future Railway Mobile Communications Systems (FRMCS) of the International Union of Railways (UIC) to build a Global Rail Traffic Management System (GRTMS) for the entire rail industry, bringing significant economic and operational benefits and efficiencies to operators in the process. "The rail industry is at the forefront of the mission-critical communication revolution and GSM-R based systems have already been replaced by LTE-R solutions in Asia Pacific (APAC) and the trend is expected to widen across other markets in 2019/20," says Pierre Hagendorf, Softil's CEO. "With Softil's BEEHD client framework at the heart of Siemens Mobility's next generation LTE-R offerings, the rail industry will have a range of supremely reliable solutions packed with rich communication features." The new radio system for the Railway industry has to guarantee the interoperability with GSM-R while delivering on these three main areas: Critical communications - Secure voice communication between driver and signaller, provision for emergency and group calls, real-time video imagery for any occurring incidents and the intelligent bearer for European Train Control System (ETCS) and Automatic Train Operation (ATO) operation; Performance communications - Track condition monitoring, Connected Driver Advisory System (C-DAS), on-train telemetry, maintenance of non-critical infrastructure, non-critical real-time video, wireless communication for on-train-staff; Business communications - passenger information system, passenger entertainment and passenger communication connections. Siemens Mobility will enable existing GSM-R users to develop a migration plan that will enable all of the above. BEEHD client technology LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard "The rail industry is facing unprecedented challenges in handling increasing numbers of passengers and freight traffic loads," says Russell Clarke, General Manager, Mobile Communications at Siemens Mobility. "After careful analysis of market options, Siemens Mobility chose Softil's BEEHD client technology as the outstanding Software Development Kit (SDK) for our developers to build best-of-breed LTE-R communications solutions for the rail industry in the shortest timeframe." LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard. What sets the LTE-R technology apart from the currently used GSM-R is that it brings the full power of broadband networks including voice, video, text, images, location and more and not just simple voice. LTE-R technology The Softil BEEHD framework is LTE-R compatible and will enable Siemens Mobility's solutions to deliver stable voice as well as data communications on trains running at speeds in excess of 400km/h. LTE-R technology makes possible live tracking of a train and transmitting railroad information to engine drivers, and also enables multimedia-based group calling and SMS services on top of voice call services. Additionally, real-time group/individual communication is made possible between train engineers and control centers. BEEHD IP communications solution is a cross-platform framework designed for system integrators BEEHD IP communications Softil's BEEHD IP communications solution is a cross-platform framework (SDK) designed for chipset vendors, device manufacturers, system integrators, application developers and service providers looking to accelerate the development of IP-based voice and video over LTE (VoLTE, ViLTE and MCPTT/MCX) solutions. The quality of the award-winning SDK is unmatched within the communications industry and BEEHD was proven to satisfy all required key performance indicators (KPIs) set by the 3GPP MCX standard, as well as often even stricter KPIs required by global carriers and service providers.
Frequentis was selected for phase two of the modernisation and standardisation of control centre technology (Program MVL) for the police in the German state of North Rhine-Westphalia (NRW). NRW police selected the Frequentis multimedia communication platform, 3020 LifeX, to meet the requirements for future emergency call and broadband radio communications. Phase one of the modernisation project was carried out by Thales Deutschland GmbH. To prepare for future multimedia emergency call and broadband radio communications, the NRW police selected Frequentis AG for the continuation of the modernisation. Reliable technology partner The intensive and successful cooperation between Frequentis and Thales over the last two years – as well Frequentis’ previous success completing the project ‘digital radio concentrator’ – convinced the NRW police that Frequentis was a reliable technology partner. NRW is the largest police organisation in Germany, covering 50 police authorities NRW is the largest police organisation in Germany, covering 50 police authorities which ensure the protection and security of a population of approximately 18 million. To cope with this challenging task, and to live up to its self-acclaimed title as the most innovative police force in Germany, the NRW police relies on forward-thinking technologies for state-of-the-art control centre solutions that will meet future demands of the service. Multimedia communication platform Phase two of the program MVL includes 50 police control centres with approximately 400 operator working positions. In the future, these will be hosted in a virtual cloud-based solution available in five networked technical centers across the region. The Frequentis multimedia communication platform, 3020 LifeX, will ensure efficient emergency call handling and operation on the public safety digital radio network as well as the interconnection of both channels. “We are very proud to be able to continue to work with, and deepen, our long-term cooperation with the North Rhine-Westphalia Police Department, helping them to achieve their goals for innovation. We see this customer as a very important strategic partner.” Norbert Haslacher, CEO Frequentis AG.
At the University of Tennessee, Knoxville, the Technology Integration Services department provides infrastructure, customer service and web application support to the faculty, staff, students, and units of the College of Business. Its focus is to facilitate the use of the campus infrastructure and support while adding complementary infrastructure and services to meet the unique needs of the college. The college took a very innovative approach to operating and securing its 174,000sq ft state of the art Haslam Business Building. The technologically advanced facility incorporates over 40 meeting rooms and needed a way to efficiently schedule and fill classrooms and conference space, yet maintain security and control. Physical access control CSC identified the Gallagher security management platform as the best fit for the foundation of the system The university had previously used an antiquated access control and security system across the campus, and realised it did not meet the demands of this new high-tech facility. Ramsey Valentine, Director of Technology for the College of Business, turned to WWR Engineering of Knoxville, and Coactive Systems (CSC) of Canton, Ohio to design and deploy a state-of-the-art integrated security business solution. The difficulty involved in deploying this solution was that certain components, like physical access control, were readily available, but other components such as digital signage information kiosks and the integration of all components of the system, were not off-the-shelf. CSC’s Brad Green and John Kortis worked with Director Valentine to understand the college’s specific needs and develop a solution that exceeded their expectations. CSC identified the Gallagher security management platform as the best fit for the foundation of the system. Application programming interface Gallagher systems are installed in approximately 90 percent of Australia’s and New Zealand’s universities. With proven strength in the tertiary market internationally, the Gallagher system was selected because of its open architecture, application programming interface, and published software developer’s kit. CSC also teamed with the local office of Simplex Grinnell. Led by Mitch Hall, Simplex was the contractor responsible for the assembly and installation of the Gallagher security system and the kiosks provided by CSC. WWR was responsible for the engineering drawings and interface to the existing security systems. The College utilises Meeting Room Manager from NetSimplicity for room scheduling; CSC created an integration from Meeting Room Manager with Gallagher Command Centre software. CSC also designed and custom manufactured the 42 kiosks that the college uses at each classroom and in meeting room areas. Door position switches Use of the kiosk requires a valid access card carried by all students and faculty The kiosks are the user-interface to the ‘system’ for room access and scheduling. Use of the kiosk requires a valid access card carried by all students and faculty. Each touch-screen kiosk contains digital signage showing the classroom name and detailed information about the room schedule and its status. Users can also access current weather, news, and stock information via the touch screen. The kiosk may be programmed to display emergency messages and egress data if needed. The kiosks are connected to the college’s network on which Gallagher Command Centre resides. The Gallagher system controls and monitors the door functionality including electric lockset and door position switches. Meeting Room Manager is utilised by staff to schedule rooms for classes and assign students via the campus intranet. Gallagher server and controller application programming interfaces extend the functionality and flexibility of the Gallagher system as the platform for integration. Providing technology solutions Utilisation of the integrated system provides continuous communications security and access control for the college, while allowing students unencumbered access to the meeting rooms and classrooms. Gallagher would like to acknowledge the support of the University of Tennessee and their security partners Coactive Systems of Canton and Simplex Grinnell, Knoxville in the development of this in-site study. CSC is a full service IT integration company providing technology solutions for audio, video, data, voice, dispatch, asset management, inventory, kiosks, security, communication, insurance, retail and medical systems. CSC’s services include custom software development, system installation, maintenance and cabling. Photos reproduced with permission from University of Tennessee.
Everbridge, Inc., the global pioneer in critical event management, announced that it has been awarded a multi-year contract to support the deployment of Australia’s next-generation national early warning system. In combination with Australia’s major telecommunications companies, the Everbridge Public Warning solution will be used to power Emergency Alert in Australia, providing population-wide alerting to help reach the country’s over 25 million residents and approximately 9 million annual visitors. If residing within an area where a sudden, critical event occurs such as fire, extreme weather or a terror attack, residents and visitors to Australia will receive location-based SMS notifications on their mobile phones, in addition to smart phone mobile app notifications and fixed line voice alerts, among other modalities. Supports first responder communications Everbridge Public Warning leverages telecom infrastructure to reach everyone within a geographic area Everbridge Public Warning leverages existing telecom infrastructure, with no opt-in required, to reach everyone within a geographic area to reduce disaster risk, support first responder communications, and analyse disaster communication effectiveness for subsequent mitigation activities. “Our Public Warning solution enables government organisations and public safety agencies to immediately connect with every person in an affected area during a critical event regardless of nationality, residency or mobile telephone handset type,” said Jaime Ellertson, Chief Executive Officer and Chairman of Everbridge. “Australia has served as a model example for population-wide alerting and emergency preparedness over the past decade, and we are honoured to support them on the evolution of their national system.” The next-generation system is scheduled to become operational in 2020.
Round table discussion
What is a business, or an industry, but a collection of people and the results of their work? People make all the difference in the destiny of a business or industry. And the people involved in a business reflect the impact of demographic changes – and the passage of time. The security industry has been largely built by Baby Boomers, who are getting older and increasingly stepping aside to make way for younger folks. We asked this week’s Expert Panel Roundtable: Is there a “new generation” of employees and managers entering the physical security marketplace, and what will be the impact?
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?