While Cobalt robots have been patrolling the hallways at Slack offices for some time now, the recent trip to Chicago for GSX came with some exciting news about the next phase of the company’s relationship with Slack. The company’s new integration with this industry-leading enterprise collaboration platform will help keep safety and security a priority for you and your entire office. “Slack is one of the most ubiquitous communications platforms among modern enterprises, and we see this integration as a way to bridge your digital and physical offices. The ability to communicate issues through Slack allows our Cobalt Security Service to create a more effective, productive working environment for both security and facilities management teams and the employees they serve. Real-time collaboration and issues management are key factors in mitigating risks for a more safe and secure workplace, and we’re excited to work with Slack to bring this integration to life,” said Cobalt CTO and co-founder Erik Schluntz. Safe and secure in times of emergency Accidents and threats to safety and security in a business setting can occur at a moment’s notice—with the Cobalt and Slack integration, workplaces are armed with another tool to keep employees alert, safe and secure in times of emergency. With this in mind, we’re proud to announce the launch of a new public alert integration for enterprises to identify and notify employees of safety risks as well as mitigate issues in the workplace in real-time. This integration brings all of a company’s security assets onto a real-time visibility dashboard and communication service Slack’s VP of Global Workplace and Real Estate, Deano Roberts, said, “With this new integration, security teams add the Cobalt Security Service to a shared channel within a corporate Slack workspace. Anomalies identified by Cobalt needing further analysis or review from the company populate the channel in real-time, extending the visibility of the Cobalt Dashboard into a collaborative space.” Real-time alert When Cobalt detects anything that needs escalation or further review—from an unauthorised visitor to CO emissions to a water leak—it triggers a real-time alert in a designated Slack channel. Cobalt follows all company post orders to determine which anomalies and detected events require escalation and review. If the event requires further discussion or action, companies can create new temporary channels in a workspace from the alert. Onsite security personnel can use the new channel to collaborate with each other and with the Cobalt Specialist Command Center to determine courses of action, including potential new patrol paths or public announcements and broadcasts through the robot. In the case of an emergency, such as a fire or carbon monoxide leak, security teams can activate Cobalt’s PA system and siren through the Slack integration and send Cobalt on a new patrol to monitor an evacuation. Real-time visibility dashboard This integration uniquely brings all of a company’s security assets onto a real-time visibility dashboard and communication service. Hardware, software and people — now in one place to help collaboratively monitor issues and mitigate risks onsite or remotely. This is an exciting next step on our journey, and we look forward to helping keep more company workspaces more safe and secure and furthering our mission of using robotics to be maximally helpful to the benefit of all.
ISC Security Events and the Security Industry Association (SIA) are pleased to announce that security and public safety leaders Deanne Criswell and Angela Stubblefield will headline the 2019 SIA Education@ISC East Keynote Series. These keynote sessions are open to all attendees at ISC East – the Northeast’s largest security trade show – taking place Nov. 20-21 at the Jacob K. Javits Convention Center in New York City. Criswell will share her insights on emergency preparedness, crisis management and disaster response In the Day 1 keynote Leveraging Technology to Improve Decision Making: A New Direction in Emergency Management and Disaster Preparedness, Criswell – commissioner of the New York City Emergency Management Department – will highlight how the department is leveraging technology to make informed, data-driven decisions and discuss the department’s strategic vision and the importance of public-private partnerships. Criswell will share her firsthand experiences and insights on emergency preparedness, crisis management and disaster response, including lessons learned and best practices to take back to your business and organisation. FAA Perspectives on Addressing Risks In the Day 2 keynote UAS Security: FAA Perspectives on Addressing Risks Posed by Errant or Malicious UAS, Stubblefield – who has served as the deputy associate administrator for security and hazardous materials safety at the Federal Aviation Administration (FAA) since 2013 and will assume the role of FAA chief of staff on Nov. 4 – will discuss the FAA’s holistic approach to aerial drone security, working across the full spectrum of risk mitigation from prevention to deterrence, detection and response. Stubblefield will highlight how the FAA is working with security partners to consider how to set requirements for the aircraft, airspace and airman in order to help reduce security risks, how intent can be difficult to determine and how different tools help to differentiate the clueless and careless from the criminal, which require different response capabilities. Sessions on access control, drones “ISC East is thrilled to welcome Deanne Criswell and Angela Stubblefield as our 2019 keynote speakers; their demonstrated expertise and success in emergency preparedness, planning, operations and response, threat analysis and response, national security and critical infrastructure policy and more will provide valuable insights to our attendees,” said Will Wise, group vice president, security portfolio at Reed Exhibitions. “These keynote sessions will share essential knowledge to help security and public safety professionals stay up to date on the emerging risks and response strategies in our evolving connected world.” In addition to the Keynote Series, ISC East attendees will have access to over 25 free education sessions and four paid workshop offerings through the 2019 SIA Education@ISC East program. SIA Education@ISC East will offer all-new content on the most current business trends, technologies and developments in the security and public safety industry. Workshop on OSDP, cyber security terminology and strategy Free sessions covering topics like video analytics in access control, drone security policy and securing public venues They will offer free sessions covering topics like video analytics in access control, drone security policy, securing public venues, cyber-physical-operational convergence and preventing hostile vehicle attacks – and paid workshops on the SIA Open Supervised Device Protocol (OSDP), cybersecurity terminology and strategy, active shooter response and video surveillance installation and configuration. “Each year at ISC East, in addition to learning about a wide array of cutting-edge technologies on the show floor, conference attendees have the opportunity to unlock top-quality education and hear from the industry’s leading luminaries through the ISC East Keynote Series,” said Dr. Elli Voorhees, director of education and training at SIA. ISC East She adds, “These keynote presentations from Deanne Criswell, an esteemed emergency management expert, and Angela Stubblefield, a respected leader in national security, safety and crisis response, combined with dozens of other engaging SIA Education@ISC sessions will deliver a high-impact content program for ISC East 2019.” At ISC East, over 7,500 security and public safety professionals will convene in New York to meet experts from over 300 major security brands. With opportunities to engage with the industry’s top innovators, special events and cutting-edge education encompassing everything from video surveillance and access control to smart home technologies, the Internet of Things and drones and robotics, ISC East 2019 will provide a comprehensive security industry event experience and help attendees find the products and solutions that will benefit their organisations and clients.
Guest-of-Honour Ms. Sun Xueling, Senior Parliamentary Secretary, Ministry of Home Affairs & Ministry of National Development officially launched the Security Industry Conference (SIC) 2019, and the Safety & Security Asia (SSA) 2019, Fire & Disaster Asia (FDA) 2019 and Work Safe Asia (WSA) 2019 showcases at the Architecture & Building Services (ABS) 2019; located at the Marina Bay Sands Singapore Expo & Convention Centre. This year, SIC 2019 will focus on the topic “Total Solution: Integrating Manpower, Technology & Infrastructure”. It brings to the fore important topics for discussions on security and the industry and how they will integrate with manpower and infrastructure. SIC 2019 plays a central role in knowledge exchange among like-minded professionals through a combination of exhibits and conferences. Physical security SSA continues to be a relevant and an important platform for professionals and organisations in the security industry In its 18th year, SSA 2019 exhibition presents an essential role in developing the safety and security market in Singapore and beyond. While the SSA series has been focusing primarily on physical security; several local exhibitors are also demonstrating some of the latest technologies in the robotics and mobility security spaces. Together with unmanned aerial vehicles or drones, this new wave of innovative products and technologies are likely to dominate the safety and security market, going forward. The SSA also continues to be a relevant and an important platform for professionals and organisations in the security industry to source and procure state-of-the-art safety and security products and solutions. It is positioned for security technology companies to effectively reach out to South-east Asia’s bourgeoning markets, where products and knowledge in the safety and security management fields, are critical to minimising security breaches, casualties and damages. Captains of the safety and security industries At the official opening ceremony, talent and innovation were also celebrated at the prestigious Merlion Awards ceremony. Presented by show organiser Conference & Exhibition Management Services (CEMS), the Merlion Awards is aimed at encouraging and giving due recognition to companies which are regarded as the captains of the safety and security industries in the Built Environment sector. The Merlion Awards also serve to honour outstanding new designs and products in the fields of safety and security. Underlining the importance of innovation, the Awards give well-deserving companies the accolades of excellence and pride of place to showcase their exemplary products at ABS 2019. The winners of the Merlion Awards are as follow: Gold Award – presented to Certis Technology (PeTER Robot) Gold Award – presented to Certis Technology (MARK Robot) Silver Award – presented to We Are Perspective (Titan VMS Kiosk) Silver Award – presented to Nanyang Polytechnic (FR Multi-Platform Module) Bronze Award – presented to OneStop Security Platform STEP (Security Technology Enabling Platform) Model
Johnson Controls will exhibit security technologies and platforms that are helping to advance the safety, comfort and intelligence of spaces in order to power the mission of its customers at Global Security Exchange (GSX) in Chicago from Sept. 8 through Sept. 12. In booth #703, Johnson Controls will showcase innovative technologies that work together to construct connected, intelligent facilities in an “Integrated Smart Buildings Command Center.” Attendees will have an inside look into Johnson Controls integrated security, building controls, and life safety offerings that help to create safer, smarter and more sustainable environments. Create smarter, more integrated buildings “As we help empower our customers to create smarter, more integrated buildings, it is important for us to exhibit our solutions in a connected environment instead of having siloed displays,” said Hank Monaco, vice president, marketing, Johnson Controls, Building Solutions North America. “At GSX, we have traditionally demonstrated our security, fire and life safety technologies, but we are excited to also layer in our additional capabilities in building controls and data-driven solutions to reinforce how critical they are to the equation of more secure and intelligent spaces.” Johnson Controls Digital Solutions group will be highlighting the following solutions that work at the nexus of data and business to gather insights that allow for smarter buildings, increased efficiencies and new business value. Assurance Services helps deliver preventative service insights to maintain high availability of security assets Enhancing life-safety standards Connected Converged Security (CCS), a SaaS-based platform that provides proactive, holistic, and smarter security solutions, CCS is a hardware agnostic software solution that enhances health and life-safety standards while providing measurable results and a basis for superior decision-making. As a result, customers can save on operational costs and hardware spend, and improve their security return on investment. Assurance Services and False Alarm Reduction Service (FARS), both offerings analyse data to increase safety, streamline operations and decrease costs through actionable insights into a facility’s space and security considerations. Assurance Services helps to deliver preventative service insights to maintain high availability and reliability of security assets. When problems are detected, a remote resolution team can automatically resolve issues in minutes, rather than days. FARS analyses and identifies alarm patterns to deliver to help reduce false alarms and their associated risks and costs. Identify false alarm triggers Athena Security sends authorities an alert, getting people to the scene faster with an up-to-speed video feed into what’s going onThe software leverages artificial intelligence and machine learning capabilities to identify false alarm triggers and help to stop the activities that trigger them. In addition, cutting-edge startups from Johnson Controls Open Innovation – a global innovation center in Tel Aviv, Israel launched to foster collaboration between the company, customers and the startups to deliver effective solutions worldwide – will be revealing emerging technologies, including: Indoor Robotics A smart robot that operates indoors after-hours to run security and inspection missions, follow up on alerts, detect leaks and fires, patrol the indoor space, learn the environment and respond to various anomalies detected. Weapons detection Athena Security offers a sophisticated AI-driven solution that utilises existing security cameras to work to detect dangerous objects, such as guns and knives, in real-time. The platform sends the authorities an alert, getting the right people to the scene faster with an up-to-speed video feed into what’s going on and where. Evolv Technology, a fully automated high-speed concealed weapons detection solution, integrates firearm and explosives detection with facial recognition for early detection of unauthorised concealed weapons or persons of interest.
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all of which are commonly used to support security solutions. The underperformance, from June 15 to August 24, of U.S. stocks with high revenue-exposure to China, and that of Chinese stocks with high revenue-exposure to the United States was significant and almost identical at 3.2%, significant losses to some investors already involved in security industry M&A activity. Significant public safety Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety While it was not apparent that practitioners’ security program budgets kept pace with the growth of the more popular solution providers like video surveillance and cyber security, the ICT industries supporting the security economy continued to expand, especially in wireless and wired infrastructure, including preparations for 5G wireless rollouts. These omnipresent technologies drove significant public safety, smart city and public venue projects in 2018. Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety. In 2018, virtually every public presentation, webinar and published Q&A on social media monitoring and facial recognition technologies I worked on, involved significant pushback from privacy advocates, almost to the point of alarmism. Massive risk reduction Several solution providers in these areas have made significant strides on data protection, accuracy, powered by AI and documented crime reduction cases; however, this real news is quickly shadowed by privacy advocates, seemingly ignoring massive risk reduction, especially in the case of active assailants and gang-related crime. Will FR become mainstream? The cautious security industry may take a cue from the maverick retail industry, sports venue and VIP verification solution providers that grew in 2018. 2019 trends: presupposition or repudiation; winners and losers. Chinese tariffs have had a huge impact on the security industry, which can be seen from changes to U.S and Chinese stocks Although technology adoption forecasting is inexact, there are definitive opportunities in the security industry born on necessity. With the widespread problem of false alarm transmission and inability for first responders to ‘be everywhere,’ developers of solutions that provide automated verification and alternative security incident detection are expected to become mainstream. Promising detection systems The use of AI, NLP, LiDAR, UAS (Unmanned Aerial Vehicles aka drones) with surveillance and thermal imaging will grow, mostly due to higher acceptance in other industries like autonomous vehicles, rail safety, terrain and post devastation mapping/rescue. However, legacy ‘listing’ or certification organisations will be forced to make an important decision for their own survival: work toward integrating these promising detection systems into acceptance by insurance, licensing and standards development organisations. 2019’s ‘true’ Industrial Philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants 2019’s ‘true’ industrial philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants. For these use cases, 5G infrastructure rollouts, FR acceptance, lower cost perimeter detection and long range object and fire recognition by LiDAR and Thermal imaging will all be watched closely by investors. Should public agencies and philanthropical solution providers in the security industry cross paths, we may just yet see a successful, lifesaving impact. Cyber risk profile The ‘Digital twin’ refers to a digital replica of physical assets (physical twin), processes, people, places, systems and devices that can be used for various purposes. Your ‘Security Digital Twin’ has a similar physical and cyber risk profile, either through common threats, similar assets or both. Good news: managing your risk, protecting assets and securing your facilities in 2019 will get easier as security digital twin profiles will grow in maturity, while keeping their data sources private. This will be accelerated by the maturity of AI-based, auto-generated visualisations and image recognition, that happens to also drive the FR solutions. The 5G wireless infrastructure market is emerging as far more of a quantum leap in connectivity, like ‘wireless fiber optics’ performance, than an upgrade to 4G LTE. The 5G infrastructure market will be worth $2.86 billion by 2020 and $33.72 billion by 2026, growing at a compound annual growth rate (CAGR) of 50.9%. Intelligent applications The explosion of ingested voice, video, and meta-data, the interconnectivity of devices, people and places, and the integration of intelligent applications into expanding ecosystems all require faster communications. To be more accurate, 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity: 5G and FWA (Fixed Wireless Access). 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity Quite simply put, larger solution providers are gently coaxing practitioners into seemingly ‘open systems;’ the negative discovery during an M&A process, audit or integration with a smart city’s public/private partnerships will continue to be revealed, and related industries will force reform. Autonomous things will be enabled by AI and image recognition. With few affordable rollouts of security robots and outdoor unmanned ground vehicles (UGV) that leveraged platforms popular with research and even NASA, the autonomous security robot was mostly MIA from a security practitioner’s program in 2018. Perimeter intrusion detection One platform was even accused of intimidating homeless people in a public place, at a major city. Industries mutually beneficial are often unaware of each other; this will change gradually: one major domestic airport is currently evaluating a UGV platform performing perimeter intrusion detection, runway weather conditions and potential aircraft taxiing dangers. The platform is being used largely in transportation research, yet offers significant opportunities to the security industry. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR The ‘immersive experience’ of virtually any security or threat detection is a twist on virtual/augmented/mixed reality (VR/AR/MR) with additional sensory features. Although VR/AR/MR is well underway in other industries, there are several companies with solutions like VR-based active assailant training that could provide a fighting chance for practitioners, employees, visitors, faculty and children. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR. Security ecosystem members Not necessarily MIA, but of special mention is the need of security and safety practitioners to prioritise communications systems over ‘nice to have’ expansive video surveillance systems for mass casualty threats. This will eventually improve with 5G for Enterprise solution rollouts. At the past GSX and upcoming CES Technology trade shows, a new roundup of technologies is discovered: a wider diversity of protection promise to save ASIS members on their technical security program is realised. With each of the ‘winners,’ (5G, AI, NLP, LiDAR, UAS [Unmanned Aerial Vehicles aka drones], thermal imaging, digital security twins and smart-city-friendly technologies) it is both exciting and challenging work for both security practitioners and solution providers. All things equal and with the necessary technology acceptance testing processes, this is a truly great time for security ecosystem members.
If you’ve been paying attention over the last twelve months, you will have noticed that deep learning techniques and artificial intelligence (AI) are making waves in the physical security market, with manufacturers eagerly adopting these buzzwords at the industry's biggest trade shows. With all the hype, security professionals are curious to know what these terms really mean, and how these technologies can boost real-world security system performance. The growing number of applications of deep learning technology and AI in physical security is a clear indication that these are more than a passing fad. This review of some of our most comprehensive articles on these topics shows that AI is an all-pervasive trend that the physical security industry will do well to embrace quickly. Here, we examine the opportunities that artificial intelligence presents for smart security applications, and look back at how some of the leading security companies are adapting to respond to rapidly-changing expectations: What is deep learning technology? Machine Learning involves collecting large amounts of data related to a problem, training a model using this data and employing this model to process new data. Recently, there have been huge advances in a branch of Machine Learning called Deep Learning. This describes a family of algorithms based on neural networks. These algorithms are able to learn efficiently from example, and subsequently apply this learning to new data. Here, Zvika Ashani explains how deep learning technology can boost video surveillance systems. Relationship between deep learning and artificial intelligence With deep learning, you can show a computer many different images and it will "learn" to distinguish the differences. This is the "training" phase. After the neural network learns about the data, it can then use "inference" to interpret new data based on what it has learned. For example, if it has seen enough cats before, the system will know when a new image is a cat. In effect, the system “learns” by looking at lots of data to achieve artificial intelligence (AI). Larry Anderson explores how new computer hardware - the Graphic Processing Unit (GPU) – is making artificial intelligence accessible to the security industry. Improving surveillance efficiency and accuracy with AI Larry Anderson explains how the latest technologies from Neurala and Motorola will enable the addition of AI to existing products, changing an existing solution from a passive sensor to a device that is “active in its thinking.” The technology is already being added to existing Motorola body-worn-cameras to enable police officers to more efficiently search for objects or persons of interest. In surveillance applications, AI could eliminate the need for humans to do repetitive or boring work, such as look at hours of video footage. Intelligent security systems overcome smart city surveillance challenges AI technology is expected to answer the pressing industry questions of how to use Big Data effectively and make a return on the investment in expensive storage, while maintaining (or even lowering) human capital costs. However, until recently, these expectations have been limited by factors such as a limited ability to learn, and high ongoing costs. Zvika Ashani examines how these challenges are being met and overcome, making artificial intelligence the standard in Smart City surveillance deployments. Combining AI and robotics to enhance security operations With the abilities afforded by AI, robots can navigate any designated area autonomously to keep an eye out for suspicious behaviour or alert first responders to those who may need aid. This also means that fewer law enforcement and/or security personnel will have be pulled from surrounding areas. While drones still require a human operator to chart their flight paths, the evolution of artificial intelligence (AI) is increasing the capabilities of these machines to work autonomously, says Steve Reinharz. Future of artificial intelligence in the security industry Contributors to SourceSecurity.com have been eager to embrace artificial intelligence and its ability to make video analytics more accurate and effective. Manufacturers predicted that deep learning technology could provide unprecedented insight into human behaviour, allowing video systems to more accurately monitor and predict crime. They also noted how cloud-based systems hold an advantage for deep learning video analytics. All in all, manufacturers are hoping that AI will provide scalable solutions across a range of vertical markets.
The year 2017 saw some of the worst natural disasters in North America, with Hurricanes Harvey and Irma wreaking havoc on Houston, Texas, and the Caribbean with force of which we haven’t seen before. While many people chose to evacuate these areas, many were left to deal with the devastation and first responders had the difficult job of assessing the damage, rescuing trapped victims and delivering food and supplies. AI-enabled drones and robotics to assess damage In addition, more than 1,800 FEMA employees were deployed to support the hurricane relief efforts along with over 340 workers from the U.S. Department of Homeland Security.Robots could be vital in ensuring that security is maintained within a disaster zone - and they only cost a quarter of a police officer's salary That’s on top of the resources that were already actively working to save lives in the affected areas, including the Texas National Guard, the entirety of which was activated by Texas Gov. Greg Abbott shortly after Harvey came ashore. While these rescue workers work tirelessly to make a difference, many times there simply aren’t enough hands to truly help everyone in need. As a result, some companies look at this as a way to introduce technology to the equation that can be easily deployed in the event of disaster, including artificial intelligence-enabled drones and robotics to assess damage, provide initial triage for patients, and provide basic supplies to people in need. While still in the beginning stages, these initiatives are already being implemented in some emerging markets. Robots as mobile sentries Disaster situations tend to bring out the best in people as evidenced by those who turn out en masse, either on their own or by volunteering with service organisations, to try and help their fellow citizens following storms, earthquakes and other types of calamities.Utilising a robot instead of a human as a sentry means less law enforcement and/or security personnel Unfortunately, these types of incidents also bring out the worst in humankind in the form of looters and others who seek to take advantage of people who have lost everything. Although it should be noted that fears and reports of looting are often overstated during events like Harvey and other disasters, there’s no denying that keeping the peace and making sure that things do not descend into chaos and anarchy during what is a stressful time for all involved is paramount. Given that law enforcement and the National Guard must devote the majority of their attention to other recovery efforts, robots could be vital in ensuring that security is maintained within a disaster zone. In addition to not having to allocate manpower to security, which again involves bringing in people and placing further burdens on available resources, deploying robots to act as mobile sentries offers a number of benefits. Sustainable resources Obviously, there are cost advantages to using robots rather than people. For example, in a typical commercial environment, robots can be deployed for about half the cost of a traditional unarmed guard and they only cost about a quarter of what it takes to employ a police officer in a law enforcement-type application. Most robots are also outfitted with surveillance cameras, which provide authorities the ability to constantly monitor an area and record video for evidentiary purposes. Artificial intelligence-enabled drones and robotics aid to assess damage, provide initial triage for patients, and provide basic supplies to people in need during a natural disaster Perhaps the most appealing benefit that robots offer to emergency management officials in a security role during disaster recovery efforts is sustainability. Robots never get tired, nor do they have to use the bathroom, eat or take a break. With the abilities afforded by AI, robots can also navigate any designated area autonomously to keep an eye out for suspicious behavior or alert first responders to those who may need aid.Pattern recognition programs are essentially the building blocks that make the larger umbrella of general AI possible The SMP Robotics S5 Security Robot from Robotic Assistance Devices, for example, can run for as long as 20 hours without needing to be recharged and a single operator working from a central command post could manage up to 25 of them. Robotic sentries to address short-staffing Having robots patrol certain locations also reduces the likelihood of violent encounters between people and security forces. It’s not uncommon for tensions to boil over in situations where people feel hopeless and they can sometimes lash out at the very people sent to help them. Such a situation occurred following Hurricane Katrina, which devastated New Orleans and other areas of the Gulf Coast in 2005. Just days after the Superdome was converted into a makeshift shelter for evacuees, conditions inside the massive building began to deteriorate and a National Guardsman was assaulted one night inside a locker room. The attack resulted in troops putting up barbed wire fencing in various places around the building for protection from the increasingly agitated crowd. Last but certainly not least, utilising a robot instead of a human as a sentry in the aftermath of a disaster means that less law enforcement and/or security personnel will have be pulled from surrounding areas, many of which are already short-staffed as it is.Robots are outfitted with surveillance cameras, which provide authorities the ability to constantly monitor an area Law enforcement, firefighters and EMTs from adjacent communities and neighboring states almost immediately pour into the hardest hit areas following a disaster; however, this also leaves their respective agencies somewhat vulnerable themselves should they encounter a devastating event of their own. The use of just 50 robots, because they can work more hours, could mean that roughly 120 first responders could stay put in their own cities, towns and counties. New possibilities with artificial intelligence While drones still largely require a human operator to chart their flight paths and control their movements, the evolution of artificial intelligence (AI) is revolutionising the capabilities of machines to work autonomously. Though it may sound like something straight out of a science fiction novel or movie, there are already numerous robotic technologies that leverage some form of AI technology today. Of course, there is still a bit of confusion about what exactly AI is as well as some of the underlying terminology surrounding it. Generally speaking, AI is the ability of a computer to imitate the cognitive thinking and decision-making capabilities of humans. AI is the ability of a computer to imitate the cognitive thinking and decision-making capabilities of humans Some of the terms used in conjunction with AI, such as machine learning, deep learning and neural networks, refer to the ability of software programs to recognize patterns in large amounts of ingested data. Pattern recognition programs such as these, labeled by some as ‘narrow AI’, are essentially the building blocks that make the larger umbrella of general AI possible.Robots used in disaster scenarios could help maintain law and order, assist in search and rescue operations, and provide vital communications capabilities Remote physical security capabilities The physical security industry has recently been inundated with technologies that leverage different components of this narrow AI category. The manned guarding segment, in particular, has seen the introduction of a variety of robot guards over the past several years, which have been deployed in a range of different applications. Aside from serving as a force multiplier, robots with machine learning capabilities give security end users the ability to have an expanded presence in locations or situations characterised as too 'dull, dirty or dangerous' to place a human guard. For example, while it may not be feasible to have a human patrol the outskirts of a vital electric substation located hundreds of miles from the nearest town, having a robot that can easily traverse the harsh terrain and notify the proper authorities when something is amiss would be a viable alternative.Sometimes health and safety concerns make it dangerous to have a human watch the site, such as at toxic waste dumps - robots do not have this issue Technology as force multiplier in disaster management There are also situations where health and safety concerns simply preclude the ability of having a human watch the site, such as at toxic waste dumps, but this is not the case for a robot. Similar to these situations where having human guards is not desirable or even possible, robots could be used in disaster scenarios where they could help maintain law and order, assist in search and rescue operations, as well as provide vital communications capabilities. Robots and drones that are equipped with artificial intelligence capabilities can offer first responders a look into the aftermath of a natural disaster and serve as a force multiplier in these cases. We’re seeing the rise of the use of this kind of technology, and as the world faces more and more weather-related and man-made disasters in the future, they will become a part of the fabric of emergency response.
In addition to providing the Northeast’s largest security trade show, ISC East will include free conference sessions and keynote speeches right on the show floor and several paid workshops. The Nov. 20-21 event at New York’s Javits Center will also include vendor solution sessions from Axis Communications, Hikvision and NAPCO. Wide variety of paid workshops An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees, and location of the sessions on the show floor means attendees don’t have to leave the exhibition to take in a session. The paid workshops include technology sessions about cyber terminology for physical security integratorsThe paid workshops include an Active Shooter Workshop and technology sessions about cyber terminology for physical security integrators; and basic installation and configuration of video surveillance solutions. An OSDP (Open Supervised Device Protocol) Boot Camp Short Course will also be offered. As a smaller show, the topics of ISC East conference sessions are broader and of more general interest, rather than organised into focused “tracks” as at ISC West. Attendance at sessions can provide continuing education (CE) credits with organisations that partner with ISC East – one credit for each hour-long session. Attendees can use their Certificate of Attendance from any session to self-report their education hours to relevant industry bodies: ALOA (AEU education credits), ASIS (CPE continuing professional education credits) and NICET (CPD Continuing Professional Development points). An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees Keynote sessions at the Main Stage The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management (on Day 1 – Nov. 20); and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration (FAA) (on Day 2 – Nov. 21). The two SIA Education@ISC East educational theaters on the show floor will be booked up both days with a variety of interesting topics. A new session covers penetration testing for physical security, presented by Michael Glasser of Glasser Security Group. A session on LiDAR (Light Detection and Ranging) sensors will be presented by Frank Bertini, UAV and Robotics Business Manager, Velodyne LiDAR. Another popular topic is Safe Cities, and FLIR will present a session on moving from secured to smart cities with intelligent, connected systems. New addition is Active Shooter Workshop The Active Shooter Workshop is a new addition to the ISC East programme. It has been a popular session at ISC West for three years now. At ISC East, presenters of the workshop will be David LaRose, System Director Public Health, Lee Health; and Ben Scaglione, Director of Healthcare and Security Programming, Lowers and Associates. At the end of the workshop, an additional hour of programming will be the “Stop the Bleed/Save a Life” session presented by Jerry Wilkins, Co-Owner of Active Risk Survival. The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management, and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration Woman in Security event A Women in Security Forum breakfast event will be held on Nov. 21 (Thursday). It’s the second annual event and this year will focus on diversity and inclusiveness in the workplace of the future. Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”Moderator Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”. Panelists are Lisa Terry of Allied Universal, Andrew Lanning of Integrated Security Technologies, Elaine Palome of Axis Communications and Dawne Hanks of Milestone. The Women in Security event is likely to attract up to 100 attendees. SIA’s Women in Security is an active organisation, with monthly meetings and a newsletter that recognises prominent women in the security industry. “It’s really a group for both men and women,” says Mary Beth Shaughnessy, Event Director, ISC Events at Reed Exhibitions. “There are many programmes, recruiting efforts, and professional and networking opportunities. They are a robust group of people who are active in making a difference. It’s important to support women in the security industry, which is 95% male, and to develop a new generation of women to be a part of the industry’s future.” The keynote addresses at ISC East will also highlight two high-profile women.
As a security service provider with a rich history in manguarding, Allied Universal is launching a new technology platform to increase productivity and accountability of security officers and to transform guard service operations from an ‘observe and report’ mission to a ‘detect and respond’ function. Mark Mullison, Allied Universal’s Chief Information Officer (CIO), says the new Heliaus platform also uses artificial intelligence (AI) to analyse data, predict outcomes, and prescribe optimum responses. The platform includes a smart phone app that guides security officers to ensure post orders are followed and provides a ‘virtual’ coach or supervisor to guide security officers throughout the day. “The walls between technology and people need to come down in the future,” says Mullison. “We need an ecosystem in which people and technology can cooperate well and respond to threats and drive outcomes.” Real-time situational awareness Technology plays an increasing role in security and safety, but it will never replace humans"Heliaus is a step in that direction. It has two components – the mobile app used by security officers; and a cloud-based portal, like a command and control centre that compiles information from the app and other inputs and performs AI analysis of data. Heliaus is an add-on for Allied Universal customers and is offered for a per-device subscription fee of $199 per month. A customer company’s managers can also access the portal for data visualisation tools and real-time situational awareness, or to input data such as ‘approving’ an incident report or action. “Technology plays an increasing role in security and safety, but it will never replace humans,” says Mullison. “It will augment and enhance the workflow and make people more effective.” “We are focussing on delivering better outcomes for safety and security,” he adds. “The impacts are as broad and diverse as the clients we serve.” Customisation of forms enables the system to collect and use any information that was previously collected on paper. Monitoring and Response Center (MaRC) A system is effective only to the extent that it is used, and Allied Universal has engineered the user experience to make the mobile app easy – almost fun – to use, says Mullison. Elements of ‘gamification’ drive greater user adoption. “It is designed to support the work [security officers] do and make information collection a by-product of people doing their jobs.” The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design Effective AI depends on data, and Heliaus pulls data from Allied Universal’s Monitoring and Response Center (MaRC), where a cloud server integrates the company’s managed security services, including access control, video surveillance and video analytics. It also incorporates current weather information and forecasts, and information specific to the industry segment. Additional data is generated as officers enter data through the mobile app. The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design. It provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and, through dynamic workflow automation, ensures that those recommendations are implemented. Location awareness is a combination of the global positioning system (GPS), Bluetooth beacons, and near-field communication (NFC) tags. Improves the accuracy of responses AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response“Information is organised to facilitate AI analysis. If you have the right knowledge representation then problem-solving is easy,” says Mullison, echoing a common principle of artificial intelligence. AI works to analyse data and make predictions and recommendations to guide responses by security personnel. AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response. The AI system also learns and improves the accuracy of responses with more data and over time. Responses come much faster than older ‘trial and error’ models of analysis. Another element of Heliaus is a ‘robust workflow engine’ that ensures recommendations are carried out, either by a security professional on site or by the client. Mullison says implementation of the system can result in a 20% reduction of security and safety incidents. Multiple applications of Heliaus Heliaus is already being used by some Allied Universal customers. For example, a major Hollywood production studio is using it to identify and address workplace hazards such as stray electrical cords, dripping water hoses, etc., across a 50-acre area. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard A manufacturer created a custom compliance application using the platform to track more than 140 unique incident types, such as monitoring elevated temperature in a truck trailer or drivers without proper identification. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard. The flexibility of the platform can enable expansion to incorporate other technologies in the future, too. For example, sources of data for the system could include robots, drones or various Internet of Things (IoT) sensors; or workflow engines could be used to dispatch a robot or drone to handle a situation (rather than a human).
Deploying security robots at a company is about more than providing and programming the hardware. There is also an element of “change management” involved in smoothing the way for robots to play a security role working side-by-side with human counterparts. Rising popularity of security robots As security robots increase in popularity, more companies are adapting to such cultural challenges "As security robots increase in popularity, more companies are adapting to such cultural challenges. Many Fortune 100, technology, finance and defense companies have begun using security robots, and some are asking to expand their implementation", says Travis Deyle, CEO and co-founder of Cobalt Robotics. "It is a complex solution that involves merging technology with people." “More people are looking at how they can deploy and test this technology, dipping their toes in the water,” says Deyle. “Financially the risk is low, but culturally it is pretty acute. It is a very visible piece of technology moving through your most sensitive spaces and interacting with employees.” Change management “Doing change management and addressing the cultural implications inside the company are the biggest challenges we face,” Deyle adds. “We have to make sure that people know what the robot is there for, what it does and how it helps them. There is a social contract between companies and employees about what information is being collected and how is it being used.” The technical onboarding of a robot is the easy part, says Deyle. “The robot goes in, maps out the space; it takes about an hour. The bigger part is the cultural onboarding.” The process involves working closely with the company’s communications team to manage how the use of robots is messaged throughout the company. Deyle suggests doing a Q&A event where employees can touch and feel the robot and get comfortable. “We tailor the interaction to the individual company,” he says. Importance of communication Communication with employees, tenants, clients, law enforcement, etc. is very important Communication with employees, tenants, clients, law enforcement, etc. is very important and, if done well, all goes smoothly, agrees William Santana Li, Knightscope Chairman and CEO. “Showing up with a 400-pound, 5-foot-tall autonomous robot, deploying it and not telling anyone what is happening is ill advised!” Knightscope also advises potential end users to identify clearly the areas of improvement needed in a security program to guide the deployment of robots. Beware of “Science Fiction Disease,” whose symptoms include unrealistic expectations or fears emanating from Hollywood depictions of robots over the years. Expectations should be spelled out: Keep ongoing and clear communications between the provider and the client, continuing to make improvements together. Future of robotics and AI Users should also think clearly through their source of funding, including the second and future years of an implementation. Communication is key, involving stakeholders from the CSO to facilities, purchasing to human resources, finance to the CEO. The future of robotics in corporate America is more than the development of the technology. Given advances in artificial intelligence (AI), sensors and software, the technology is the easy part. Thinking more broadly about how robotics can excel in the corporate environment – and make companies safer – is the next big obstacle on the path to effectively using the powerful technology.
Knightscope, Inc., a developer of advanced physical security technologies focussed on enhancing U.S. security operations, announced that it is has taken a major step in its commitment to help better secure schools across the country by selecting Clovis Unified School District in California as its beta testing location for a suite of new technologies under development. The Company had prior announced this effort earlier this year when it solicited students to get involved and submit essays on how Knightscope’s fully autonomous security robots could help in a school setting. Security robots to monitor school safety “With over 100,000 schools in the country, we need to develop a new set of tools and technologies as a critical part of our long-term mission to better secure the United States of America,” said William Santana Li, chairman and chief executive officer, Knightscope, Inc. Knightscope’s robots will provide the authoritative presence needed on a school campus and provide actual intelligence by filling in the blind spots"“Being able to utilise a real-world environment to test, sample, and iterate on new capabilities while inspiring students to pursue STEM careers is certainly a winning combination,” continued Li. “As a teacher of thirty years, my philosophy has always been to be proactive instead of reactive, and the idea of security robots monitoring a school is definitely a proactive approach to school safety. Knightscope’s robots will provide the authoritative presence needed on a school campus and provide actual intelligence by filling in the blind spots with their ‘eyes and ears,’” said Clifford A. Nitschke, Jr., AP United States Government and Politics Instructor, Clovis North High School. Trialling a new technology in school safety Mr. Nitschke’s class submitted the winning proposal to Knightscope. “We are honoured to be chosen by Knightscope and to be given the opportunity to pilot a new and exciting technology in the field of school safety.” The Clovis United Unified School District Governing Board is scheduled to meet on January 16, 2019 to formally accept the beta testing program by Knightscope. The meeting is planned to occur at 6:30pm at the Clovis Unified Professional Development Building, 1680 David E Cook Way, Clovis, CA 93611. Assuming an approval by the Board, the parties will determine implementation timing thereafter.
Hikvision USA Inc., a provider of artificial intelligence, machine learning, robotics and other emerging technologies, and the supplier of video surveillance products and solutions, provided a new, high-resolution IP security system installed by Hikvision integrator ADT/Protection 1, to upgrade security for the Battleship North Carolina, a national historic landmark in Wilmington, N.C. A stationary nine-level ship and museum, the Battleship North Carolina is a memorial honouring the 11,000 North Carolina service members who perished in World War II, along with all veterans. Visitor attractions include mess halls, the engine room, the bridge, and the Combat Information Centre. Hikvision integrator partner ADT/Protection 1 upgraded the system and installed 45 new Hikvision cameras Replacing analogue surveillance “The combination of Hikvision camera models and thoughtful camera placement has produced a broad surveillance umbrella for the Battleship North Carolina landmark, and also has some amazing views,” said Jason Summers, commercial sales at ADT/Protection 1. The ship’s cabling posed the biggest challenge, Summers said. “The USS North Carolina had a team of volunteers that handled cabling onboard the ship. Once the old coax cabling was removed, connecting the cameras and network was relatively easy.” After completing a major network upgrade last fall, it was an ideal time to replace the battleship's aging analogue surveillance system. Hikvision integrator partner ADT/Protection 1 upgraded the system and installed 45 new Hikvision cameras. Hikvision 3 MP dome cameras, 2 MP 30x optical zoom PTZ cameras, 2 MP motorized zoom bullet cameras, and 2 MP turret cameras were placed throughout the main ship and the gift shop Recording capacity up to 40 days A mix of Hikvision 3 MP dome cameras, 2 MP 30x optical zoom PTZ cameras, 2 MP motorized zoom bullet cameras, and 2 MP turret cameras were placed throughout the main ship and the gift shop. Two Hikvision 32-channel NVRs with 6 TB of storage provide recorded footage up to 40 days. “Hikvision contributes to the communities where we live and work,” said Alex Asnovich, Head of Marketing, Hikvision North America. “With our integrators as partners, we are able to support the community and give back to memorials like the Battleship North Carolina.”
A surveillance system provided by Hikvision Canada Inc., a top provider of artificial intelligence, machine learning, robotics and other emerging technologies, and the supplier of video surveillance products and solutions, was installed by Hikvision integrator Off Grid Surveillance Platforms (OGSP) to secure a building during the remodeling process for Ajax Hyundai in Ontario, Canada. Hikvision posted a case study about the project on its website. OGSP specialises in surveillance systems that operate off the electrical grid, harnessing the sun to power video surveillance and live monitoring equipment. The installation provided 360-degree, panoramic surveillance that doubled as a theft deterrent, while giving the dealership the flexibility to zoom in for further detail Dome cameras and NVR installation OGSP installed four Hikvision DS-2CE4A220IW-AE 2MP Network PTZ Dome cameras atop a 24-foot base, and a Hikvision Embedded Plug & Play NVR (3 TB capacity) in a trailer on the site. The installation provided 360-degree, panoramic surveillance that doubled as a theft deterrent, while giving the dealership the flexibility to zoom in for further detail, scan recorded video for footage, and check in remotely from Hikvision’s iVMS app via a smartphone or tablet. Hikvision’s weatherproof cameras function in temperatures down to -30 degrees Celsius. The system can also be live monitored by central stations 24/7, where trespassers can be requested to leave through active bullhorns, and police can be immediately dispatched. Hikvision technology offers cost effective solutions that deliver the best image and video quality on the market" Cost-effective real-time monitoring solutions Cable theft at construction sites and hydro installations is a significant problem in Canada, and people can be harmed by live wires. "To counter this problem, prevent injuries and even death, and reduce construction site theft, we devised a more diverse system providing greater power with reliable, real-time monitoring, via third parties and superior area coverage," said Jeff Mcilveen, owner of OGSP. Sean Harris, general manager for Ajax Hyundai, said, "Hikvision technology offers cost effective solutions that deliver the best image and video quality on the market. The diverse features and quality of the cameras is unmatched." Jeffrey He, president of Hikvision USA Inc. and Hikvision Canada Inc., said the project highlights "our deep focus on partnering with our customers and helping them keep their customers’ assets and property safe and secure."
Hikvision USA Inc., a global provider of artificial intelligence, machine learning, robotics and other emerging technologies, along with video surveillance products and solutions, worked with Hikvision integrator TAS Electronics in New York to furnish a full-scale surveillance system for 'The Armadillo', a repurposed armored truck the Utica Police Department (UPD) uses to deter crime in the community. “When the decision was made to upgrade the Armadillo, the immediate concern was the camera system, because it is the lifeblood of any high quality digital video recording network. Knowing this, we demanded the best equipment available,” said Edward Noonan, deputy chief of police for the UPD. “Hikvision and TAS Electronics provided us with high resolution cameras that have the ability to see in the dark, and we can control these cameras remotely through an app on our smartphones with remarkably high resolution.”The Armadillo is a great example of our integrators collaborating with a local police department to deliver improved safety and security to their community" Improved community security Six Hikvision turret cameras and two Hikvision PTZ dome cameras were installed on the vehicle for comprehensive panoramic surveillance. To provide 65 days of video storage and recovery, TAS installed a 32-channel Hikvision Pro-Series DS-9616NI-I8 NVR with 12 TB of storage. Hikvision’s technology, combined with TAS’ expertise, resulted in a resource that improves crime monitoring and deterrence, making the streets safer for the citizens of Utica. “The Armadillo is a great example of our integrators collaborating with a local police department to deliver improved safety and security to their community,” said Alex Asnovich, Head of Marketing, Hikvision North America.
Round table discussion
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
The reviews are in, and ISC West was another hit. Brisk attendance and a comprehensive lineup of the industry’s top companies and products contributed to another successful show for Reed Exhibitions. Our Expert Panel Roundtable, who have attended many such events, added their own reflections to the industry’s post-ISC glow. We asked this week’s Expert Panel Roundtable: How successful was ISC West 2018 for security industry exhibitors and visitors?
A big trade show, such as the upcoming ISC West, has a lot to offer for attendees. How, can attendees maximise the value they get out of ISC West? For advice, we go to our Expert Panel Roundtable, all seasoned veterans of many big trade shows. Specifically, we asked the panel: How can attendees get the most out of a big trade show like ISC West?