Mall security
Casino operators have long been among the keenest users of video surveillance technology, but there is strong demand for even more advanced solutions, reports IDIS, South Korea’s largest in-country video tech manufacturer. In a new report on surveillance in the casino sector, the company explains how a generation of major resort casinos is emerging—new developments comprising luxury hotels, state-of-the-art gaming, high-end retail, wellness, and leisure facilities—have a...
Gunnebo Safe Storage solutions have been specified for Private Vaults for Safe Deposits in Dubai’s premier lifestyle destination, City Walk, partnering with AXON to support the complete installation process. Private Vaults for Safe Deposits, which has two facilities across UAE, sourced Gunnebo Safe Storage for City Walk to provide safe storage solutions for its customers. The specifications included the Safe Store Auto and Electronic Safe Deposit Locker System. Next-generation solut...
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security Safety Act Designation, announced the availability of ZeroEyes One (ZEO), a first-of-its-kind AI-powered, human-verified gun detection solution available for deployments ranging from 1-16 IP cameras. With this new offering, ZeroEyes’ pioneering proactive security software, which currently protects thousands of buildings for hundreds of customers in 42 state...
Sustainability is a hot topic. Everyone knows about it. Governments have active Net Zero strategies and implementation plans, while organisations are establishing plans and activities to reduce their environmental impact. In many instances, it is evident that failing to act can also have an effect on a company’s reputation, culture, and brand perception. In most cases, businesses are not shy about promoting their achievements through different communication channels, understanding that b...
Milesight, a global pioneer in smart IoT solutions, and Morse Micro, a pioneering fabless semiconductor company specialising in Wi-Fi HaLow solutions, are thrilled to announce the arrival of Wi-Fi HaLow variants of the X1 Sensing Camera, VS135 Ultra ToF People Counter, and the HL31 Wi-Fi HaLow Gateway. Wi-Fi HaLow versions This new range can transmit pictures and other data at higher speeds with low power consumption thanks to Wi-Fi HaLow. This partnership marks a significant milestone i...
Check Point® Software Technologies Ltd., a pioneering AI-powered, cloud-delivered cyber security platform provider, has published its Global Threat Index for July 2024. Despite a significant drop in June, LockBit re-emerged last month to become the second most prevalent ransomware group, while RansomHub retained the top spot. Meanwhile, researchers identified both a campaign distributing Remcos malware following a CrowdStrike update issue, and a series of new FakeUpdates tactics, which...
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Rubrik, Inc., the Zero Trust Data Security™ company, announces a new partnership and technology integration with Mandiant, part of Google Cloud. The collaboration brings together pioneers in data security, incident response, and threat intelligence, aiming to expedite customers’ threat detection and path to cyber recovery. “This partnership will gations leveraging Rubrik’s backup solutions to identify threats in their backups powered by Mandiant’s industry-pioneering threat detection and intelligence,” said Steve Elovitz, Director, Mandiant Consulting. “Together, we can help organisations before, during, and after cyber attacks to ensure businesses can respond quickly and get back up and running as soon as possible.” Mandiant’s M-Trends 2024 report The global median dwell time from centre to detection is improving, according to M-Trends 2024 report While the global median dwell time from compromise to detection is improving, according to Mandiant’s M-Trends 2024 report, threat actors operate undetected in victims’ environments for a median of 10 days — giving them more than enough time to conduct a destructive attack. Organisations often will recover to the most recent backup prior to encryption, but what if that backup has been infected with a backdoor? Through this partnership, indicators of compromise learned on the frontlines of some of the most impactful breaches can be applied proactively to enable cyber resilience. “Organisations have been responding to ransomware attacks with months-long recovery processes, which can result in irreparable damage to the business,” said Steve Stone, Head of Rubrik Zero Labs. “With Mandiant, we are able to demonstrably lessen the impact window of ransomware attacks while simultaneously increasing the capabilities available to customers in need — from threat intelligence to rapid access to incident response teams. Together, we connect the dots in a time of crisis to deliver true cyber resilience.” Three key pillars of this partnership Rubrik’s threat-hunting and threat-monitoring abilities are used to identify a safe recovery point Breaking intrusions, active campaigns, and evolving threats detected by Mandiant Threat Intelligence are now integrated into Rubrik’s Threat Monitoring capability providing threat intelligence to Rubrik Enterprise Edition customers. This helps organisations to identify and combat threats including ransomware, malware, and malicious intrusions before they can execute destructive activity using Mandiant Threat Intelligence at scale. Rubrik’s Threat Hunting and Threat Monitoring capabilities are used to identify a safe recovery point by automatically applying Mandiant Threat Intelligence’s thousands of knowledge points from the breaches that matter against every Rubrik backup. Multi-cloud environments When victim organisations are recovering their systems from backups, concerns often linger that the backup itself contains backdoors left for reinfection. Organisations can proactively eliminate this problem with Rubrik Clean Room Recovery, which allows customers to recover and store data in a clean Google Cloud environment or multi-cloud environments, supporting customer choice with secure technology and solutions. Incident response capabilities Rubrik’s Ransomware Response Team provides expertise around data recovery For their joint customers, Rubrik and Mandiant can bring together their respective Ransomware Response and Incident Response teams to provide victims with additional investigative and recovery support. Rubrik’s Ransomware Response Team provides expertise around data recovery and how to integrate and utilise backups, while the Mandiant Incident Response team bolsters organisations’ incident response capabilities and responds to active breaches. Through this partnership, joint customers will be able to ensure that in the event of an attack, the Mandiant and Rubrik teams are working together to help the business get back up and running as fast as possible in their most critical times. These three efforts can help any organisation to receive the benefits of consistency, integration, best-in-class technology and expertise working together, and ability to control their risk against the threats that matter.
Axis Communications celebrated the grand opening of its newest Axis Experience Centre (AEC) in Phoenix, AZ. Featuring an extensive variety of Axis surveillance solutions as well as meeting and demo spaces, the facility will allow Axis to build stronger bonds with partners and customers in the southwest, fostering collaborative growth and innovation to enable smarter and safer communities – both local and beyond. As Arizona’s capital, Phoenix is one of the fastest-growing cities in the United States with a thriving economy and steadily increasing population, creating a greater need for robust technology solutions that can help enhance security while also driving further prosperity. Local municipalities and law enforcement operations, as well as organisations spanning transportation, retail, logistics healthcare, and education, will especially benefit from Axis’ presence in the area. Phoenix business community “Axis’ global reach is just one of the many advantages of partnering with us,” said Bill Wendlandt, Business Area Director, U.S. West at Axis Communications. "Localised, on-site support makes a real difference for our partners and customers, who look to us to provide them with the tools and expertise they need to improve their security, safety, and business intelligence capabilities." "We at Axis are both honoured and excited to grow our relationship with the flourishing Phoenix business community, and we look forward to working directly with our many partners and customers in the area to provide them with the innovative solutions they need to thrive in today's evolving business environment." Intelligent technology solutions New AEC boasts an impressive 5,444 square feet of intelligent technology solutions The new AEC boasts an impressive 5,444 square feet of intelligent technology solutions, as well as a 20-person training room, a 10-person conference room, and an eight-person demo room. Sweeping panoramic visibility from every area of the centre offers amazing views of local landmarks including downtown Phoenix, Tempe Town Lake, Arizona State University, “A” Mountain, and Mill Ave. Axis is leveraging this location to create unique demonstrations with three strategically placed rooftop camera sleds, providing visitors with incredible images that have to be seen to be believed. AEC location features In addition, this AEC location features: A comprehensive display of every Axis speaker in the company’s portfolio, featuring background music powered by a genuine Rock-Ola Jukebox and an AXIS C8110 Network Audio Bridge. Real-time analytics are in use throughout the centre, such as hard hat detection, people counting, coughing detection, and much more. Retail-focused area with a music store theme where all types of retail analytics are demonstrated in a fun and familiar environment. A theater-style demo room that includes an Image Usability Lab to showcase Axis product performance in challenging lighting conditions. Education and demos focused on edge-based access control – from the inside-out. Axis, along with local partners, customers, and stakeholders, celebrated the Phoenix AEC grand opening with a formal ribbon cutting on August 1. The grand opening event also featured tours of the space led by Phoenix-area Axis staff. Additional tours, meetings, and private demos can be scheduled starting August 5. The Dallas AEC is located at 60 E. Rio Salado Pkwy, Suite 1210, Tempe, AZ 85281.
i-PRO Americas Inc. (formerly Panasonic Security), a global pioneer in professional security solutions for surveillance and public safety, announced the launch of its new In-Car Video Rear/Side Camera, the WV-VCR40W. A component of i-PRO’s powerful ICV4000 in-car video (ICV) system, the new camera is ideal for law enforcement agencies, first responders, and members of the armed forces seeking wide-angle coverage and high-resolution capture of video from the back seat, side, or rear window of a vehicle. Distinct edge AI detection modes The WV-VCR40W features AI-enabled human detection within the camera to automatically trigger recordings of critical events, enhancing officer safety and situational awareness. Two distinct edge AI detection modes are available: In-Vehicle Human Detection – This mode detects human presence in the backseat and automatically triggers in-car video recording, ensuring crucial events are captured without manual intervention. Human Approach Alert – This mode detects humans approaching the vehicle, triggering both an in-car video recording and an audible alert, significantly enhancing officer safety by providing real-time alerts to potential threats. By continuously monitoring the area on the sides and behind the vehicle, officers can maintain heightened situational awareness, which is crucial for responding effectively in high-risk situations. With AI handling human detection and recording tasks, officers can focus more on their primary duties, improving overall operational efficiency. Advanced AI human detection “For years, i-PRO has led the way for recording 360-degree video around a vehicle. We’ve seen more agencies use this approach to enforce distracted driving laws." "The new WV-VCR40W brings major improvements to video quality and viewer experience, with the added bonus of advanced AI human detection, which can alert the officer and start a recording if someone approaches the vehicle when it is stopped,” said David O’Connor, Director of Public Safety Product Management at i-PRO Americas. 2.1MP 1/3” CMOS sensor Auto IR and AI human detection make the camera ideal for transport vehicles and small compartments The camera uses a 2.1MP 1/3” CMOS sensor supporting up to 1080p resolution. With its super wide-angle 150/180-degree field of view (FOV), the innovative lens is specifically designed to minimise distortion and edge warping, resulting in the most useful wide viewing angle offered for a rear/side camera. It also features a configurable IR (Infrared) mode (On/Off/Auto), adapting to various lighting conditions for optimal visibility. Auto IR and AI human detection make the camera ideal for transport vehicles and small compartments. ICV4000 and WV-VCR40W support The ICV4000 and WV-VCR40W support uploading video evidence simply and efficiently into the i-PRO Unified Digital Evidence management system (UDE) using either Wi-Fi, a mobile router, or a mobile data terminal with a cellular connection. UDE allows officers and investigators to store, manage, review and share evidence from their in-vehicle or body-worn cameras efficiently and quickly from within a single application. The application controls secure access and chain of custody via straightforward policies Authorised individuals can share cases and digital video evidence with cooperating agencies, prosecutors, attorneys or members of the media. The application controls secure access and chain of custody through straightforward policies. Additionally, advanced logging creates an audit trail of all user actions, available for management review at any time. i-PRO’s commitment “This new In-Car Video Rear/Side Camera is a significant step forward in law enforcement technology. Continuous, unbiased recording fosters greater transparency in law enforcement operations, building public trust and providing clear evidence for legal proceedings,” adds O’Connor. “It represents i-PRO’s commitment to leveraging advanced technology to protect our officers and the communities they serve.” An NDAA-compliant solution, the WV-VCR40W is engineered for the durability required in police vehicle use, tested and verified with the MIL-STD-810H standard.
Security pioneers are under increasing pressure to protect ever-more complex sites while proving the value and cost-effectiveness of their security systems. Now, multi-directional AI cameras are emerging as an effective solution for organisations in need of streamlined systems that provide comprehensive coverage and AI-driven insights. Multi-directional AI cameras combine multiple cameras into a single unit, giving the benefits of three, four and even five AI cameras — without the associated costs of running several devices. Significant cost savings A primary advantage of multi-directional AI cameras? Cost-effectiveness. In a traditional set-up, operators may have multiple cameras to cover a large and complex scene, each with its own power supply, cable, network port and licence. With multi-directional models, security pioneers only need to invest in one set of equipment, cabling and a single VMS (video management system) licence. Installation and care costs and time can also be lower since there are fewer cameras to install Installation and maintenance costs and time can also be lower since there are fewer cameras to install, check and service. A single device will also use less energy compared to multiple units, resulting in significant cost savings in the long term. Furthermore, PTRZ (pan, tilt, rotate, zoom) remote adjustment features on some multi-directional models allow systems integrators to adjust camera settings, lens position and viewing angles remotely through a web viewer. This eliminates the need for a physical presence at the installation site for minor tweaks, enhancing operational efficiency and reducing maintenance costs. AI efficiencies Modern multi-directional cameras, such as Hanwha Vision’s 4 and 5-channel AI models, are equipped with powerful analytics that enhance operators’ situational awareness and responsiveness. AI features allow these cameras to perform advanced analytics directly on the device (also known as “edge AI”), reducing server-side computing requirements to save costs while also bolstering cybersecurity. Deep-learning AI can discern between objects of interest and irrelevant motion, such as wildlife or shadows Such AI capabilities mean the cameras can accurately detect and classify people, faces, vehicles (including types), and licence plates. Deep-learning AI can discern between objects of interest and irrelevant motion, such as wildlife, shadows or moving trees. As a result, false alarms are significantly reduced, while efficiency is vastly improved. With AI, operators can be automatically alerted only to events that require their attention, such as a potential intrusion attempt or a person entering a space outside working hours. In addition, AI-powered object classification also allows for more efficient forensic search, meaning operators can quickly find relevant event footage if investigations are required. They also support sophisticated features such as virtual loitering and line-crossing detection, auto shutter control, Hanwha Vision’s smart compression technology WiseStream III, and WiseNR II noise reduction. Multiple applications Multi-directional AI cameras are ideal for monitoring large and complex areas including city centres, airports, traffic intersections and busy logistics yards. For instance, Hanwha Vision’s 5-channel model, the PNM-C34404RQPZ, provides operators with extensive coverage using a PTZ and fixed cameras in one combination, with detailed image quality of up to 4K and a powerful suite of AI analytics. Multi-directional AI cameras can also be well-suited to indoor environments such as retail Multi-directional AI cameras can also be well-suited to indoor environments such as retail, offices and spaces with low ceilings. “Mini” multi-directional AI models are compact and discreet meaning they can be seamlessly installed in settings with low ceilings or where aesthetics are a priority. As these devices can provide up to four different video streams, operators can easily monitor a scene without having to switch between cameras, and with a wider field-of-view compared to a single camera. Clear visuals in low-light conditions Surveillance effectiveness can decrease in low-light conditions, but modern multi-directional cameras are equipped with independent infrared (IR) zones and long-range IR capabilities to deliver clear visuals even in complete darkness. For instance, across Hanwha Vision’s multi-directional range, there are options that allow operators to manually adjust the intensity of each IR zone to prevent reflections and optimise image quality, giving a clear view of sites regardless of lighting conditions. A cost-effective and versatile solution Multi-directional AI cameras are an ideal solution for businesses in need of comprehensive and intelligent surveillance coverage, without the costly and time-consuming installation and maintenance of multiple cameras. They are cost-effective and versatile, with many use cases across outdoor environments including cities, logistics centres, transport and industries, as well as indoor applications, such as shared offices and retail.
Bart Bednar has joined ALCEA as an ALWIN Sales Engineer for North America. With more than 26 years of engineering and integration experience, he is based in Irving, Texas, and reports directly to Michael Woody, the company’s Technical Service and Customer Success Manager. ALCEA offers a wide range of critical infrastructure security solutions and access management systems as the internal systems integrator partner of ASSA ABLOY Global Solutions. In 2023, the company introduced ALWIN security management software to customers in the United States. The robust software platform combines ASSA ABLOY security locks, ABLOYÒ PROTEC 2 padlocks and cylinders, and CLIQ access software with video management and intrusion detection to bring real-time visibility and access management to critical infrastructure customers. Prior roles of Bednar That’s the world Bednar has experience in prior to joining ALCEA. During the first 15 years of his career, while living in Minneapolis, Denver, Houston and Freehold, N.J, he was a field systems integrator at Checkpoint Security Systems, Inc. He assisted in the installation, service and project management of BA Security, Fire Alarm and Access Control, along with analog and IP cameras at retail giants like Apple/Uniqlo, Best Buy, Kohls, Target and many others. Bednar set and certified integrators and OPTEX’s six regional sales managers for a unique client base He served the last 11 years as a Field Application Manager at OPTEX America, a world-pioneering manufacturer of high-performance sensing technologies that include indoor and outdoor high-security applications. Throughout the U.S. and Canada, Bednar developed and certified integrators and OPTEX’s six regional sales managers for a unique client base. ALWIN and CLIQ access software systems Bednar supported over 50 product lines and worked with high-profile customers such as Amazon Web Services/Google, Con Edison and Duke Energy, as well as a handful of the most wealthiest people in the world with devices at their homes. “I was also involved with the installations at every one of the Apple retail stores in Manhattan, and worked with various transportation agencies including Bay Area Rail Transit (BART) in the Bay area of northern California, the Metropolitan Transportation Authority (MTA) in the boroughs of New York City, and with the Chicago Transit Authority.” In his new position, Bednar is working with ALCEA sales personnel to promote and support the ALWIN and CLIQ access software systems. Introduce ALWIN to North America “My goal is to help increase sales and introduce ALWIN to North America. I want it to be as successful here as it is in France,” he remarked. ALWIN currently integrates or interfaces with over 100 pioneering technology manufacturers of access devices, readers and video systems. “ALWIN,” he continued, “is a different type of technology, but in the same market I have experience with the last few years in the area of critical infrastructure.” In his free time, Bednar enjoys many activities. He was a ski instructor in Colorado when he met his wife, Diane, and they enjoy traveling to Europe with friends. A motorcyclist, he is a huge fan of the Green Bay Packers and New York Yankees and loves to spend time with “Jersey”, their three-year-old toy golden doodle who accompanies him on motorcycle rides around Texas.
Verkada, a pioneer in cloud-based physical security solutions, proudly announces that it supports 25,000 customers in keeping people and places safe in a privacy-sensitive way. Comprehensive security platform "What started as a cloud-based security camera offering has, in just eight years, transformed into a comprehensive security platform, including door access control, environmental sensors, alarms, workplace and, most recently, intercom," said Eric Salava, Chief Revenue Officer at Verkada. "The growth in our product offerings reflects the increasingly complex challenges our customers face." Easy-to-use experience Verkada's more than 1 million devices deployed across 85 countries help protect more than 13 million students "Our novel approach to designing a single platform with a seamless, easy-to-use experience for the end user to tackle these complex, cross-product challenges is a key driver of our consistent growth." Verkada's more than 1 million devices deployed across 85 countries help protect more than 13 million students, 5.9 million manufacturing employees, 1.9 million retail workers, and 1.4 million healthcare workers. Verkada's customers A few of its customers include: Equinox: "There are no secrets to becoming successful with Verkada. The way the system works is effortless–from how it's installed to getting it up and running," said John Spirko, Vice President of Loss Prevention at Equinox. The City of Los Angeles: "Verkada makes it simple and quick to detect and respond to public safety incidents. It has never been easier in the 20 years I've been here," said Jerry Morris, Communications Manager, Information Technology Agency City of Los Angeles. The School District of Mondovi: "We are responsible for our students when they're here for the day, which means having an effective emergency response protocol. It took just one hour to find [a] missing student with Verkada, which wouldn't have been possible with our previous system," said Brad Elkins, IT Director of the School District of Mondovi. New privacy features Verkada's relentless focus on innovation has been critical to achieving positive outcomes for its customers' most pressing needs. Most recently, the company reinforced its commitment to privacy with new features like Live Face Blur and Verkada Verify, a video authentication feature that enables anyone to double-check whether Verkada footage has been tampered with. AI features Further, Verkada has enhanced its AI feature set with the latest computer vision and large language models. From License Plate Recognition (LPR) unlock capabilities, Motion Search with Trajectory Analysis, and Line Crossing and Loitering Alerts to AI-powered search, the new technologies Verkada offers are making it even easier for its customers to do the mission-critical work of keeping people safe.
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Expert commentary
With the rise of organised retail crime (ORC) making headlines, retailers are grappling with the dual challenge of safeguarding both their staff and store assets, while addressing the economic pressures that impact profitability and consumer demand. RFID technology The key lies in identifying effective solutions to counter the current surge in ORC, enabling retailers to secure their vulnerable staff and protect inventory for paying customers. Technology plays a crucial role in supporting brands on this mission, with RFID technology continuing to be a valuable solution. It aids retailers in gaining better control over retail crime, leveraging inventory data. The ongoing surge in retail crime Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector Seen as a global issue, the British Retail Consortium recently reported that incidents of theft have increased by 27% across 10 of the largest cities in the UK, with some cities reporting up to a 68% increase. In the US, retailer Target reported an inventory loss of $500 million for 2023, amounting to a 100-basis point hit to gross margins in 2023. The current surge in theft is not attributed to a singular cause. Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector. Lack of preventive measures A significant contributing factor is the lack of sufficient preventive measures by law enforcement, which in some cases has led to a rise in more severe incidents. However, the implementation of technologies like RFID allows retailers to efficiently build cases against criminals, putting them in a stronger position when it comes to reporting thefts. Not all retail crimes are orchestrated by large entities or executed through sophisticated methods. Some stores have seen a reduction in staff numbers and, as a result, there are fewer people on the shop floor, making it easier for shoplifters to carry out their activities unnoticed. The true impact of retail crime Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey The impact of retail crime on businesses extends beyond financial and economic consequences; it has also led to a surge in violence against retail staff, an ongoing trend elevated by the pandemic. Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey conducted by the National Retail Federation. This escalation in violence not only results in immediate repercussions but also contributes to long-term mental health issues for staff, fostering an atmosphere of insecurity that has compelled some retailers to close their physical stores. Policy implementation Given the challenge of staff retention across various businesses, addressing retail crime becomes an even more urgent matter. Additionally, retailers are wary of their employees facing potential danger and the prospect of legal action. Consequently, many have implemented policies prohibiting employees from actively intervening when confronted with shoplifters. Privacy concerns with facial recognition Retail crime also affects customers, as businesses seek to offset losses by raising prices Retail crime also affects customers, as businesses seek to offset losses by raising prices, further burdening financially strained consumers. The presence of visible security systems not only makes stores more hostile but also diminishes the overall customer experience. While facial recognition technology is considered a potential solution, privacy concerns have emerged in its various applications. Today’s problems, yesterday’s solutions Retailers are resorting to historic measures such as steel cables, physical monitoring, or plastic screens to resolve customer issues. However, the reality is that these solutions are unfit for solving the problem, causing friction for both customers and staff. Digital solutions The newer approach involves equipping retail staff with body cams and providing new training The newer approach involves equipping retail staff with body cams and providing new training to deter shoplifters. Some stores are even offering the police discounted food and beverages to encourage their presence. The responsibility lies with management teams to seek effective solutions. In an era dominated by data and technology, retailers must shift their focus from traditional security methods to digital solutions that align with the challenges of today’s society and modern retail environments. Shrinkage When discussing theft or organised retail crime, retailers commonly use the term "shrinkage," referring to not only theft but the broader issue of lost inventory. Additional drivers of shrinkage include damage, fraud, and internal theft. A significant problem arises as losses are often based on guesswork and estimates rather than concrete numbers. Retailers may lack a comprehensive understanding of their inventories, further increasing the issue of shrinkage. Combating shrinkage Utilising RFID technology notably helps in boosting inventory accuracy Some retailers still struggle with limited knowledge of the whereabouts of items, a challenge heightened by the issue of shrinkage. Utilising RFID technology notably helps in boosting inventory accuracy. This enhancement enables retailers to obtain a clearer understanding of their inventory and the precise locations of items. Comprehensive strategy Changes in the in-store experience have highlighted the relevance of RFID, especially as self-service checkouts encounter double the shrinkage levels compared to traditional checkout stores. To combat retail theft effectively, a comprehensive strategy should involve the integration of labels, deactivation, electronic article surveillance, and data analytics. This combination works synergistically to reduce shrinkage and enhance product availability. Retail data analytics platforms RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors Linking hardware to an underlying data analytics platform empowers retailers to make more informed decisions. Retail data analytics platforms delve into alarms, deactivations, and visitor metrics, providing a deeper understanding of theft patterns. RFID technology drives efficiency by pinpointing frequently stolen items, allowing for the identification of theft patterns. In instances of flash mobs in major metropolitan areas, RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors and incoming customers. Real-time optimisation The crucial question remains whether both shoppers and retailers are prepared to shoulder the responsibility for these additional precautions. Nevertheless, these changes leverage data more effectively, optimising loss prevention strategies almost in real-time rather than relying on biannual inventory counts, therefore transitioning from static to dynamic loss prevention. Holistic approach Striking a balance between security measures and providing a seamless shopping experience is key In a retail environment, not all items require protection, and prioritising the safeguarding of the most frequently stolen and valuable items can significantly impact shrinkage. A holistic approach to retail theft is imperative, considering the entire journey of an item through the retail environment. Striking a balance between security measures and providing a seamless shopping experience is key. Protection without hindrance As stores move towards being checkout-free, retail criminals (or ORC gangs) will be presented with lucrative opportunities to steal, so retailers need to be one step ahead by introducing unobtrusive and effective technology solutions. For example, case building can be improved with item-level data. RFID data offers a more precise means of assessing the value of stolen items compared to relying solely on CCTV. It provides detailed insights into the specific items removed from the store and the timing of these incidents. This proves beneficial in tracking repeat offenders. Increased visibility with a proactive approach The modern retail environment continues to evolve and criminals are never far behind. RFID technology plays a crucial role in minimising shrinkage by enhancing inventory visibility. Moreover, it leverages the power of data to stay ahead, enabling better predictions of retail crime and the formulation of prevention strategies. This proactive approach allows for the implementation of more tailored solutions to alter outcomes positively.
Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023, where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns. Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%. In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging. Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles. So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security 1. Risk assessment and target hardening A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff. 2. Effective perimeter security Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft. Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too. 3. Controlling vehicular speeds and access To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted. 4. Balancing security with aesthetics The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers. Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension. Prioritising employee wellbeing Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime. When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises. High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm.
The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose. Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding? Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene. Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives. Onsite security guards are not the remedy either as they bring their own set of issues and challenges. Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property. The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene. Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.
Security beat
Security applications for drones have evolved to provide benefits such as bird's-eye views of large areas, easy access to remote locations, and rapid deployment. However, to date, most drone applications have been outdoors. Not for long. Today, indoor drones are also finding unique opportunities for enhanced surveillance, security, and operational efficiency in indoor environments such as offices, warehouses, self-storage facilities, and malls. Indoor drones can navigate complex indoor spaces, providing real-time data and monitoring without the limitations of fixed cameras. New era of autonomous robotics A significant advantage of using drones indoors, as opposed to outdoors, is their ability to operate fully autonomously, circumventing U.S. Federal Aviation Administration (FAA) regulations that restrict such autonomy in outdoor environments. A new era of autonomous robotics enables drones to work seamlessly for users without the need for specialised flight training. A single security manager can oversee multiple indoor drones simultaneously with simple map clicks or prompts. A new era of autonomous robotics enables drones to work seamlessly for users Indoor monitoring and inspection Indoor Robotics is a company seeking to revolutionise indoor monitoring and inspection through its Control Bridge platform guiding indoor drones. Since its founding in 2018, Indoor Robotics has evolved through years of market engagement and product development. After initially recognising a demand for autonomous indoor monitoring, the company found that existing hardware fell short. “However, we understood the challenges of full autonomy and knew we would solve it using drones,” says Bar Biton, Marketing Manager of Indoor Robotics. Indoor Robotics has evolved through years of market engagement and product development Hardware challenges Seven years later, with the hardware challenges addressed, the company is shifting focus to continually increasing value for security managers, especially with generative AI (artificial intelligence). In 2018, the problem was charging methods, which has been solved with ceiling docking stations and five patents. “Today it’s about making indoor environments safer and even saving lives by identifying blocked emergency exits, missing safety gear, leaks, fire hazards and more,” says Biton. While indoor navigation presents challenges—such as the unreliability of GPS and the need for precision — Indoor Robotics has dedicated significant resources to achieve centimeter-level accuracy and ensure the utmost safety, maintaining a record of zero safety incidents to date, says Biton. Indoor navigation presents challenges—such as the unreliability of GPS and the need for precision Advanced AI-driven navigation systems Navigation challenges for indoor drones include manoeuvering through confined spaces, avoiding obstacles, and maintaining stable flight in varied lighting conditions. To address these, Indoor Robotics employs advanced AI-driven navigation systems, real-time 3D mapping, and robust obstacle avoidance technologies. These solutions enable drones to adapt to dynamic environments, ensuring precise and safe navigation. Additionally, the Control Bridge platform provides real-time data and monitoring, allowing drones to adjust their routes and respond to changing conditions effectively, thus enhancing their operational reliability. Highly versatile indoor drones find applications across numerous vertical markets such as retail, logistics, healthcare, and corporate settings. Key use cases encompass security surveillance, where drones monitor premises continuously; maintenance checks, especially in hard-to-reach areas; safety inspections to comply with regulations and company policies; and emergency response to provide real-time data during incidents. In warehouses, drones efficiently inspect high shelves. Healthcare facilities and data centres use them to oversee restricted zones. Additionally, corporate offices employ drones to automate after-hours security, safety and maintenance routines. Indoor Robotics employs advanced AI-driven navigation systems, real-time 3D mapping, and robust obstacle-avoidance technologies Alerts to the remote management team One Indoor Robotics client, a global tech company, deploys drones to enhance site surveillance and operational efficiency across six offices in three countries. The drones conduct regular security patrols after-hours, monitor facility activities, and ensure compliance with safety standards. This deployment has significantly improved the overall safety and security of their offices. The drones provide real-time alerts to the remote management team, enabling prompt responses to any anomalies, such as maintenance issues or unauthorised access. “The key advantage is the unified security standard provided by our Control Bridge operating system, allowing them to oversee all their sites from one centralised platform, ensuring consistent security management across all locations,” says Biton. When indoor drones co-exist with human workers, primary challenges include ensuring safety and preventing disruptions. Drones are equipped with advanced sensors and AI-driven obstacle avoidance systems to detect and navigate effectively around people. Strict operational protocols and designated flight paths are implemented to minimise interactions. Additionally, many drone operations are scheduled for after-hours to further reduce potential disruptions. “Safety is our top priority, and we invest significant resources to ensure it,” says Biton. “We are proud to report zero safety issues to date, reflecting our commitment to maintaining a secure environment for both drones and human workers.” Deploys drones to enhance site surveillance and operational efficiency across six offices in three countries Implementation of indoor drones Indoor drones are significantly more cost-effective and affordable when compared to traditional security methods like additional cameras, sensors, manpower, and even ground robots, says Biton. They cover larger areas and provide dynamic surveillance in less time, offering real-time data collection and enhanced flexibility. Unlike cameras or ground robots, drones eliminate blind spots and adapt to environmental changes autonomously. They also offer substantial indirect savings by optimising maintenance routines, according to Indoor Robotics. For instance, a drone can instantly identify issues in hard-to-reach areas, allowing for immediate, targeted responses, instead of requiring an inspector first and then a technician, thus streamlining maintenance processes. “The biggest obstacle to greater implementation of indoor drones is education and awareness,” says Biton. “Many people are not yet exposed to the concept of autonomous indoor drones and may find it hard to believe they really work.” To overcome this, Indoor Robotics focuses on creating awareness and educating customers about the reliability and benefits of the technology. Demonstrations, case studies, and clear communication about the capabilities and safety of drones are key. By showcasing successful implementations and providing hands-on experiences, Indoor Robotics seeks to build trust and drive wider adoption of indoor drone technology in security applications. Control Bridge operating system Drones are designed with strict privacy controls and advanced AI to ensure they respect privacy norms A common misconception is that indoor drones are intrusive and pose significant privacy risks. However, drones are designed with strict privacy controls and advanced AI to ensure they respect privacy norms. They operate primarily during off-hours and are programmed to avoid sensitive areas, focusing solely on enhancing security and operational efficiency. The solution also includes rigorous data protection measures to safeguard any collected information, ensuring compliance with privacy regulations and addressing concerns effectively. Soon, automation will become integral to tasks across all facility types, from manufacturing and logistics to retail and office spaces. Using Indoor Robotics’ Control Bridge operating system, facility managers will deploy fleets of robots to identify issues, collect data, and gain insights to enhance operations, maintenance, and safety. Facilities will benefit from 24/7 AI-driven monitoring, eliminating the need for occasional surveys. Managers will receive immediate alerts for any anomalies, with preventive maintenance tasks seamlessly integrated into building management platforms, ensuring optimal performance and safety. New standards in the industry The Indoor Robotics platform-agnostic approach provides flexibility and scalability. “As we continue to evolve, we support more and more platforms, enabling our clients to tailor their indoor monitoring solutions to their specific needs,” says Biton. “We believe that the future of security lies in intelligent, automated systems that can adapt to dynamic environments and provide real-time insights,” says Biton. Indoor Robotics seeks to be at the forefront of this transformation, setting new standards in the industry and paving the way for a safer, more efficient future.
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.
Case studies
Up-to-date and accurate maps of the waterways are a prerequisite for safe and efficient shipping in Germany. Authorities such as the Federal Maritime and Hydrographic Agency, but also private harbour operators, are obliged to provide these in an up-to-date form at all times. The main reason for this is to avoid accidents caused by an incorrect or outdated card. This includes the classification of federal waterways, their kilometres, existing locks, lifting and barrages, other surrounding waters, places and borders. Currently, mapping is carried out by conventional ships with trained personnel, which is time-consuming and expensive. This can result in long intervals between measurements at a particular location. 3D map of the surroundings Bank areas and surface forms are monitored by an optical plan with two integrated cameras (Semi-)automated monitoring of waterways by autonomous platforms with obstacle avoidance and traffic detection could optimise this process and provide maps in less time. To this end, the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation IOSB has developed an autonomous surface vehicle capable of autonomously surveying bodies of water as part of a three-year in-house research project. For this purpose, the river bed is recorded using sonar. Furthermore, the bank areas and surface structures are monitored by an optical system with two integrated industrial cameras from IDS Imaging Development Systems GmbH. The information obtained in this way is then merged and transferred to a 3D map of the surroundings. Application The precise surveying of water bodies is a demanding task. TAPS, the Fraunhofer IOSB's semi-automatic direction-finding system for rivers and lakes is able to perform this task both under and above water. The vehicle, which measures approximately 2 x 1.5 x 1 metres, travels along the relevant waterway and automatically avoids obstacles, whether stationary or moving. At a speed of two knots - which corresponds to around 3.7 kilometres per hour - such a mission can last up to 20 hours. For visual mapping of the shore areas, TAPS has two cameras attached to a mast, each pointing to starboard or port and whose fields of view do not overlap. Due to their high resolution, they allow a visual inspection of relevant infrastructure, such as quay walls, as well as 3D modelling of the shore area based on the recorded image data. Orientation of the TAPS platform GNSS and IMU data serve as the basis for picking the position and exposure of the TAPS platform "We use an automated system for intelligent image capture. As soon as one or both cameras are focussed on a predefined area of interest, image recording is started. The vehicle's own movement is also used to store only image data that is recorded from different angles and therefore offers added value in terms of content," explains Boitumelo Ruf, expert in photogrammetry in the Autonomous Robot Systems research group at Fraunhofer IOSB. GNSS (Global Navigation Satellite Systems, such as GPS) and IMU (Inertial Measurement Unit for position determination) data serve as the basis for determining the position and orientation of the TAPS platform. "When the images are captured, they are enriched with the current GNSS position data. The latter are required later for the assignment of precise coordinates," Ruf continues. COLMAP photogrammetric toolbox After data acquisition, the recorded images are transmitted together with the GNSS data to a ground control station, where a photogrammetric reconstruction is carried out. Boitumelo Ruf describes the procedure in more detail: "Among other things, we use the COLMAP photogrammetric toolbox. It uses outstanding image features to first compare the input images, calculate their relative positions and create a true-to-life 3D model of the environment." "We then use the tool to match the images pixel by pixel, i.e. we search for corresponding pixels and merge them exactly. The result is a dense 3D point cloud that is georeferenced using the GNSS positions, i.e. provided with the corresponding current coordinates." The 3D model can then be used for other tasks, such as visual inspections or bank monitoring. Robust industrial cameras defy wind and weather On the camera side, the Fraunhofer Institute relies on two uEye FA industrial cameras from IDS. The robust and resilient models with PoE are ideal for demanding environments. Camera housings, lens tubes and the screwable connectors meet the requirements of IP code IP65/67 and are thus optimally protected against dirt, dust and splash water. The robust and resilient models with PoE are ideal for demanding environments The model used has the large-format 1.1" CMOS sensor IMX304 from Sony and delivers very clear, noise-free images with a resolution of 4096 x 3000 pixels. Thanks to its remarkable dynamic range and very high sensitivity, the global shutter sensor of the second pixel generation of the Pregius series is particularly suitable for metrology applications, among others. It was precisely these characteristics that were decisive for the Fraunhofer IOSB's choice of camera. In addition to robustness and weather protection, important requirements for the cameras included a compact form factor and high image resolution to enable detailed visual inspections. The sensor should also offer a high dynamic range in order to capture images with a high level of detail in both sunny and shady areas. Integration via the standard GigE Vision interface enables the development and use of one driver for several systems with different cameras. Outlook The shortage of skilled labour is also a major issue in the surveying of waterways. Automated mapping of the waterways could not only reduce costs but also the time and, above all, the labour required. The aim of the TAPS project was to develop a prototype for this task and to demonstrate its potential in relevant scenarios. As a research organisation, Fraunhofer typically develops technologies up to a level at which the functionality and suitability of the system have been proven. The next step is now cooperation with industrial partners. Dr. Janko Petereit, head of the Autonomous Robot Systems research group at Fraunhofer IOSB, explains: "We are actively looking for partners to take this final step towards commercialisation together. In view of the positive results of our initial tests and the increasing demand for accurate, up-to-date waterway maps, we expect strong demand for our technology in the coming years. The knowledge gained can be used in a variety of ways. Autonomous watercraft can be used to transport people and goods by sea or inland waterways. The excavation of waterways and the autonomous surveying of fairways are also conceivable. “ The project demonstrates the high potential of the interaction between robot systems and digital image processing. The cards could be reshuffled in the future, particularly with regard to visual environment detection and scene interpretation.
One of the pioneering players in the global packaging ecosystem, this manufacturing facility transforms over 100,000 tonnes of paper, paperboard, and laminates annually into diverse, high-value packaging solutions. Established in 1925, it caters to industries such as food and beverage, personal care, and consumer goods, with a robust presence across India and select global markets. Recognised for operational excellence and innovation, the business holds numerous prestigious awards and certifications. With a strong focus on customer delight and sustainable packaging, it partners with major brands like P&G, Nestle, and Unilever. Business Scenario To address these challenges effectively, the facility of a video surveillance system was felt essential Without a video surveillance system in place, the company faced recurring security breaches and unauthorised access to its manufacturing units, which raised significant concerns for employee safety and the protection of assets. Instances of product mishandling and operational inefficiencies went unnoticed, underscoring the critical need for a video surveillance system. To address these challenges effectively, the installation of a video surveillance system was deemed essential. Additionally, they wanted a video surveillance system that ensured uninterrupted monitoring to avoid missing crucial events. Challenges Security Vulnerabilities: The absence of a video surveillance system posed risks to employee safety and the protection of valuable assets such as machinery, raw materials, and finished products. Operational Oversight: Instances of product mishandling were not promptly detected or addressed due to the lack of a robust video surveillance system. This compromised productivity, and quality control within the manufacturing unit. Loss Prevention: The inability to monitor activities effectively increased the risk of inventory shrinkage, theft, or damage to goods. This not only affected financial losses but also disrupted supply chain operations and customer deliveries. Inaccurate Weighbridge Monitoring: Inaccurate weighbridge monitoring made it difficult to verify truck weights before and after loading, which caused fraud and serious operational issues. Regulatory and Compliance Risks: Without a proper video surveillance system, it was challenging for the manufacturing unit to meet stringent regulatory standards, potentially leading to regulatory penalties. Solution Solution uses Matrix’s Bullet Network Cameras with Motorised Varifocal Lens to zoom in on the digit plate All the vehicles entering and exiting the premises were monitored with Matrix Automatic Number Plate Recognition Solution. This solution uses Matrix’s Bullet Network Cameras with Motorised Varifocal Lens to zoom in on the number plate. SATATYA SAMAS - Video Management Software then uses OCR technology to convert this captured number plate image into a digital number and store it in the database. The loading and unloading facility was closely monitored with the help of Matrix Weighbridge Monitoring Solution. This aided in the accurate tracking of shipments, which prevented fraud. Matrix 5MP Dome Cameras were strategically placed above production floors, assembly lines, packaging areas, and quality control stations within the manufacturing and warehouse facility. These cameras provided detailed monitoring of manufacturing processes, ensuring product quality and operational continuity with clear footage. Additionally, they were installed in administrative offices, break rooms, and training areas contributing to workplace safety. Matrix 5MP Bullet Cameras were deployed for robust outdoor and perimeter surveillance. They monitored loading docks, outdoor storage yards, parking lots, and security checkpoints. These cameras secured critical infrastructure such as HVAC rooms and electrical rooms, ensuring the safety and integrity of vital systems. SATATYA SAMAS - Video Management System The video surveillance system was configured in such a way that ensured uninterrupted recording All 100+ cameras were integrated with SATATYA SAMAS - Video Management System aiding in live view, and playback of the network cameras in the premises. The facility also opted for the CREAM (Cognitive Response Engine and Automated Monitoring) module in SATATYA SAMAS to improve employee safety. Two IVAs were configured in this case - Tripwire and Motion Detection. The Tripwire IVA could be used to monitor specific areas that had to be obstructed, while Motion Detection IVA helped in identifying accidents or unusual activities in the obstructed areas. Both IVAs worked in tandem, providing real-time alerts and video pop-up notifications. The video surveillance system was configured in such a way that ensured uninterrupted recording. Even if the recording server failed, the recording would be pushed to the management server by the network cameras. When the recording server was functional again, the footage was again pushed to the management server. Products Offered: SATATYA SAMAS PLT (1No.): Enterprise Video Management Software Matrix Licence Dongle 200 (1No.): USB Dongle to Run Matrix SATATYA SAMAS SATATYA SAMAS CAM5 (24 Nos.): Licence for Adding 5 Additional Cameras SATATYA SAMAS USER3 (01No.): 3 Concurrent User Licence for Smart Client and Mobile Client SATATYA SAMAS ANPR3 (01No.): 3 Camera Licences for Automatic Number Plate Recognition SATATYA SAMAS CREAM5 (01No.): 5 Camera Licences for Automated Monitoring SATATYA CIBR50MVL12CWP P2 (04 Nos.): 5MP IR Bullet Camera Motorised Varifocal 2.8-12mm Lens With Audio SATATYA CIBR50FL40CWS P2 (63 Nos.): 5MP IR Bullet Camera Fixed 4mm Lens SATATYA CIDR50FL40CWS P2 (53 Nos.): 5MP IR Dome Camera Fixed 4mm Lens Benefits The manufacturing facility is extremely satisfied with Matrix Video Surveillance System and is now planning to rely on Matrix for its needs at additional plant locations across India. Matrix's Automatic Number Plate Recognition (ANPR) and Weighbridge Monitoring Solutions streamlined operations by accurately tracking vehicles entering and leaving the premises, reducing manual errors and cutting down on weighment fraud. Employees experienced a greater sense of security with the help of CREAM in Matrix VMS, as it lowered the risk of accidents in the facility. With regular monitoring, the video surveillance system minimised product mishandling and prevented process errors, while also protecting assets and machinery. Matrix Network Cameras kept a constant watch over inventories, warehouses, and storage yards, making it easy to track stolen goods using surveillance footage. Matrix VMS and the server systems ensured 24/7 recording of the facility, maintaining continuous surveillance even in critical situations, providing a reliable and secure environment.
IDEMIA Public Security North America, the premium provider of convenient and trusted biometric-based solutions, has announced the launch of the Iowa mobile ID to Samsung Wallet, in collaboration with the Iowa Department of Transportation (Iowa DOT) and Samsung. Iowa residents can now securely store their mobile ID in their Samsung Wallet and start using it to easily assert their identity from their mobile phone at TSA checkpoints at the Des Moines and Eastern Iowa airports, as well as 25 other participating airports in the country and other participating businesses. Free Iowa Mobile ID app Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone The launch of Iowa mobile ID in the Samsung Wallet brings elevated convenience and security for Iowans with Samsung smartphones for airport security screening, age-restricted products, and other identity checks. Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone near the mobile ID reader or having the mobile ID reader scan the QR code. Iowans can also continue to access their mobile ID through the free Iowa Mobile ID app, which IDEMIA built and rolled out for Iowa in October 2023. "We are pleased to add the Iowa mobile ID in the Samsung Wallet to the list of acceptable IDs at our security checkpoints. Travellers who want to take advantage of this new capability will find that their Iowa mobile ID is a convenient option when going through the security process. TSA will continue to embrace technology that improves security effectiveness while streamlining the passenger experience at airports," John Bright, TSA Iowa Federal Security Director. Partnership with Samsung "We are proud to expand our partnership with Samsung and the Iowa Department of Transportation (Iowa DOT) to bring mobile driver’s licences and state IDs to Samsung Wallet in Iowa and help accelerate the adoption of mobile ID in the state." Mobile IDs are authenticated and issued by state DMVs or MVDs" "As a convenient and highly secure way to store state-issued IDs and drivers licenses, mobile IDs are authenticated and issued by state DMVs or MVDs and ensure personal information is securely stored on the user’s device, with only the user having control over what personal information is shared," Donnie Scott, CEO of IDEMIA Public Security North America. Long-standing partnership As a pioneer in identity solutions and credentials issuance with a long-standing partnership with government agencies and a commitment to privacy by design, end-to-end security and interoperability, the Iowa DOT partnered with IDEMIA to launch mobile ID in Iowa in October 2023. Later that year, in December 2023, Samsung collaborated with IDEMIA, alongside the Arizona Department of Transportation Motor Vehicle Division (AZ MVD), to roll out mobile ID to the Samsung Wallet in Arizona.
Genetec Inc., a pioneering technology provider of unified security, public safety, operations, and business intelligence solutions, announced that Heathrow Airport’s multi-year investment in Genetec solutions is enabling them to continuously innovate and transform operations. The joint effort provides Heathrow with a unified view across large-scale airport operations to secure people and assets, bringing efficiency and enhancing the passenger experience while ensuring data privacy and cybersecurity compliance. Deployed Genetec Security Centre Heathrow deployed Genetec Security Centre to bring all of its IP security systems onto one unified forum London Heathrow is Europe’s busiest airport, handling approximately 80 million passengers and 14 million tons of goods annually. Over 76,000 employees work around the clock to ensure the airport’s smooth operations across its 1,227-hectare site, including maintaining passenger flow, securing the premises, and managing over 1,300 daily take-offs and landings for 89 different airlines. Heathrow initially deployed Genetec Security Centre to bring all of its IP security systems onto one unified platform. What began as a 2,000-camera deployment in 2016 has since more than quadrupled in size, incorporating everything from video and access control to LIDAR, analytics, automatic licence plate recognition (ALPR), and more. Genetec solutions Genetec solutions are used to go far beyond security. For example, Genetec solutions are used to monitor over 150 km (93 miles) of baggage belts and facilitate the daily entry and exit of over 150,000 vehicles. “We’re essentially running a small city operation that happens to be called Heathrow,” explains Danny Long, IT Product Owner for physical security products at Heathrow. “Alongside the traditional airport security functions, we’re responsible for the monitoring of roads, retail space, three train stations, a bus terminal, offices, a church, fuel stores, a high voltage electrical network, and all the other associated infrastructure that maintains passenger flow.” Software and firmware updates Genetec Security Centre supports 90 other stakeholder groups working across 110 control rooms Genetec Security Centre now supports 90 different stakeholder groups working across 110 distinct control rooms, all of whom have different needs and access rights. Customised dashboards enable individual teams and third parties, such as police, government agencies, airlines, and retailers, to focus on their specific tasks. For example, some operational staff are given the tools to monitor passenger flow and are automatically notified when security lines grow too long. Meanwhile, colleagues in IT don’t see camera feeds. Instead, they have access to system health dashboards that notify them of devices that have fallen offline or require software/firmware updates. New requirements “The joy of working with London Heathrow is that the team is constantly striving to put our system through its paces and identify new areas where it can add value,” states Simon Barnes, Director of Business Development, Genetec, Inc. “While our software is configured to their requirements at the time, once in the field, new requirements emerge, and we have to adjust to their reality." “My job is to translate business requirements into workable solutions and Genetec provides me with the valuable tools to achieve that,” concludes Long. “Our experience with Genetec has been very positive. We’re only looking to expand in terms of the size and usage of the system.”
A renowned global pioneer in international education services provides various programs and comprehensive support to students pursuing their educational goals abroad. Originating from Australia in 1969, its primary objective has been facilitating educational opportunities worldwide. The company is closely associated with IELTS (International English Language Testing System), and it assists students in studying in English-speaking nations like Australia, New Zealand, Canada, Ireland, the UK, and the US. Company profile In India alone, it has over 70 offices across 61 cities and grew its operations in Southeast Asian nations Situated in Delhi, India, the company’s Indian headquarters serves as a central operational hub, addressing the diverse needs of Indian students aspiring for overseas education. With a team of dedicated experts, the centre offers students personalised guidance, counselling, and support nationwide. In India alone, it has over 70 offices across 61 cities and expanded its operations in Southeast Asian countries. Motivated by a commitment to excellence, integrity, and student success, the company continues to empower individuals, fostering global connections and promoting cultural understanding through international education. Challenges Ensuring the integrity of its assessment process Needed a standard procedure that could be replicated across 61 locations Evidence capturing to confirm the identity of the student appearing for the exam Needed a surveillance solution that ensured compliance at the centre Need to capture footage locally and centralised monitoring The surveillance solution should be dependable, scalable, and interoperable Business scenario The institute sought a wide surveillance solution that captured the details of every student As the co-owner of the IELTS, the institute faced significant challenges in ensuring the integrity of its assessment process for students studying in English-speaking countries. With centres spread across India and other Southeast Asian countries like Sri Lanka, Bangladesh, and Bhutan, they needed a reliable surveillance solution to verify the identity of candidates at their assessment centres. It was crucial for the assessment process to be standardised across 61 locations and easily replicable in new centres. With 11 assessment centres and 49 centres where students arrived for assessment, the institute sought a comprehensive surveillance solution that captured the details of every student entering their premises and cross-referenced them with their system centrally. Additionally, they required a robust recording architecture to store video evidence for future reference as needed securely. In essence, the company faced the distressing challenge of establishing a surveillance solution that was dependable, scalable, capable of capturing essential details, and interoperable. They needed a distributed architecture with centralised control to meet their surveillance requirements effectively. Solution The surveillance solution comprised of: The challenges faced by the institute were swiftly assessed by Matrix experts, who devised a robust surveillance structure to ensure compliance across multiple centres in India and abroad. In all 61 centres, Matrix 2MP PTZ cameras with 25x optical zoom were strategically installed to capture the faces of candidates arriving for tests and match them with their recorded details in the system. The movement of each candidate was meticulously recorded in the system to maintain accurate identity records. The action of each candidate was meticulously recorded in the system to keep real identity records Further, the accuracy was enhanced by adding a secondary layer of surveillance to monitor compliance with the SOP. Matrix PTZ cameras with 25x optical zoom adeptly captured intricate event details recorded in the computer. To meet the needs of each centre, NVRs (Network Video Recorders) with different capacities were installed. This enabled the local recording of details at each centre. Following the client's specifications, the NVRs were configured to store recorded details for three months. Additionally, cameras were installed at the 11 OSM sites to ensure compliance at the places where the papers were assessed. Products offered SATATYA MIBR20FL36CWP: 543 2MP IR Bullet Camera with 3.6mm Lens with Audio SATATYA MIDR20FL36CWP: 264 2MP IR Dome Camera with 3.6mm Lens with Audio SATATYA PZCR20ML25CWP: 76 2MP Pan-Tilt-Zoom Camera with 25x Optical Zoom SATATYA NVR1601X - 8 Nos 16 Channel NVR with 1 SATA Port SATATYA NVR1602X - 8Nos 16 Channel NVR with 2 SATA Port - 8 Nos SATATYA NVR3202X - 1Nos 32 Channel NVR with 2 SATA Port SATATYA NVR3204X - 31Nos 32 Channel NVR with 4 SATA Port SATATYA NVR6404X - 2Nos 64 Channel NVR with 4 SATA Port SATATYA NVR6408X - 7Nos 64 Channel NVR with 8 SATA Port MATRIX LICENCE DONGLE 200 Enterprise VMS: USB Dongle to Run Licence Application SATATYA SAMAS PLT Enterprise VMS: Software for up to 65,535 Cameras SATATYA SAMAS CAM100 - 5Nos Enterprise VMS: 100 Camera Licence SATATYA SAMAS USER3 - 5Nos Enterprise VMS: 3 Concurrent User Licence Benefits Enhanced Assessment Integrity: By implementing Matrix 2MP PTZ cameras with 25x optical zoom across all 61 assessment centres, the company ensured the integrity of the assessment process. These cameras meticulously capture the faces of candidates arriving for tests, allowing them to verify their identities and maintain accurate records. Standardised and Replicable Procedure: The Education Centre needed a standard procedure that could be replicated across the extensive network of centres. The Matrix surveillance solution provided it with a standardised approach that could be easily implemented in new locations, ensuring consistency in its assessment process. Compliance Assurance: The addition of Matrix PTZ cameras with 25x optical zoom and a secondary layer of surveillance helped them monitor and ensure compliance with the Standard Operating Procedures (SOP) at all times. Dependable and Scalable Surveillance: Matrix's NVRs with different capacities allowed the Institute to locally store recorded details at each centre while ensuring reliability and scalability for future expansion. Centralised Monitoring: To streamline the operations, they needed a surveillance solution that allowed seamless central monitoring. Matrix's solution facilitated the cross-referencing of student details with their system centrally and, enhancing efficiency and data accuracy. Interoperability: Matrix's surveillance solution is designed to be interoperable, ensuring seamless integration with the existing infrastructure. This interoperability enables them to adapt to evolving technological requirements while maintaining the integrity of the assessment process. In summary, Matrix's comprehensive surveillance solution not only addressed the immediate challenges but also provided a robust foundation for the assessment process, enabling them to uphold the highest standards of integrity, compliance, and efficiency across all assessment centres.
Named one of Money magazine’s Best Colleges in America 2023, Fairfax-based Geoge Mason University (Mason) is the largest public research university in the Commonwealth of Virginia. Its 10,000 faculty and staff provide classes and support services across three regional campuses, an international branch campus in Songdo, South Korea, and five instructional sites. With more than 40,000 students hailing from all 50 states and 130 countries and a six-year graduation rate that is well above the national average, Mason continues a rapid upward enrollment trajectory that saw headcount and credit hours increase by nearly 2 percent in Spring 2022 and Fall 2023 applications rise by 11 percent. R1 research university In addition to a heavy emphasis on diversity – U.S. News and World Report named it the state’s best public university for diversity and innovation – Mason is a pioneer in technology and research with 40 percent of its students majoring in STEM fields. It is also the youngest nationally ranked R1 research university, a top 10 public university for cybersecurity programmes, and a top 20 public university for five different engineering and education online programmes. University's challenge Providing an exceptional experience had to balance with the need to maintain public access to appropriate services Mason’s rapid growth requires it to embrace system-wide innovation, particularly when it comes to providing a safe, secure university environment for students, faculty, and staff. Providing an exceptional experience had to balance with the need to maintain public access to appropriate services, as well as the convenience of contactless entry and the ability to act quickly when credentials were lost, or stolen or the user’s status with the university changed. Goal “We have a very open campus. Most of our doors are unlocked from 7 AM until 11 PM and we have a public library, so we need to make sure access control isn’t in the way. On the other side, we need to make sure that if something does happen, we can react quickly to unfolding scenarios,” said Daniel W. Anthes, Director of Technology Services, at George Mason University. “The goal is to make it safe, easy, and seamless for people to navigate campus.” Case study Mason had already implemented a card-based access control solution featuring HID® Seos credentialling technology, HID OMNIKEY® chips, HID Asure ID card printing software, HID FARGO® printers, and HID Signo™ card readers. Photo identification cards were encoded with appropriate credentials allowing the holder to access everything from parking to residence and dining halls to facilities and services, including data centres, libraries, and shops by simply tapping or swiping. “Eventually, we reached the point that the switch to mobile credentialling was a straightforward next phase. This would make it easier for staff and students to get where they needed to be without having to fumble with a set of keys,” said Anthes. HID's solution HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential Mason again turned to HID and Atrium, deploying the HID Mobile Access® solution with Seos as the underlying credential technology. Atrium provisions and manages the lifecycle of the HID Mobile Access credentials. HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential to securely access doors, gates, networks, and more. It significantly increases convenience and boosts operational efficiency without compromising security. HID Mobile Access Because Mason had Signo readers already in place, deployment of HID Mobile Access required just a simple upgrade. Importantly, while mobile access eliminates the need for physical access cards, the highly versatile Signo readers support the widest range of credential technologies via native Bluetooth, Near Field Communication (NFC), and Apple Wallet – meaning those who choose to can continue using their physical ID cards until they are ready to transition to mobile access. Seamless integration “Once you get them using the technology, at that point the realisation hits that this phone access is awesome. Or you can use your Apple watch and never even pull your phone from your pocket. There are a lot of things you have to navigate when considering credentials." "Fortunately, the HIDand Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected. The seamlessness of the mobile credential and how quickly they can get where they need to be with their phone or wearable is cool to see in action,” said Anthes. Final results Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus In addition to access to approximately 7,000 doors across its campus locations, Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus cash register, printer, copy machine, and retail and recreational facility. Mobile access will increase the convenience factor exponentially for students, for example enabling express check-in for residence halls at the start 2024-25 school year which will let students bypass queues that in the past were hundreds deep and go straight to their dorm rooms. Mason Mobile ID Mason Mobile ID has also driven a significant drop in the issuance of temporary and replacement cards, saving both the university and students time, money, and frustration. Students can also easily switch credentials to a new wearable or mobile device, eliminating the need to have this done in person – a significant convenience when Apple released its iPhone 15 shortly after Mason transitioned to mobile access. Safety standpoint “We are only two months in, so there are a lot of benefits we have yet to see with Mason Mobile ID, but I’m excited about what we’ve already started noticing in terms of students engaging faster with their peers and community." "The police department also absolutely loves the wearables from a public safety standpoint, because they can get through the doors a whole lot faster than they could with the traditional cards or when they had to fumble with keys,” said Anthes. Operational efficiency Going forward, Mason is exploring expanding mobile access to shuttle buses, which would also allow them to track utilisation data, and for more special events access. “New technology like mobile access is how Mason improves operations, so if there is an opportunity, I will certainly push to have HID involved. There are a lot of things you have to navigate when considering credentials. Fortunately, the HID and Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected,” said Anthes.
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Video storage has come a long way since rooms full of VCRs stored video from an entire system of cameras. Video storage equates to data storage, and there are multiple options ranging from hard disk storage to the cloud to storage on each individual camera using SD cards. Increasingly, cloud-based storage is an attractive option to store video footage conveniently and safely. We asked this week’s Expert Panel Roundtable: How is expansion of video storage capabilities impacting the security industry?
Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?
As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?
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