Thermal imaging

Secure Logiq is joining forces with 360 Vision Technology, AMG Systems, Cortech Developments, Harper Chalice and Suprema, to present a free webinar dedicated to Critical National Infrastructure (CNI) security technologies. CNI security technologies webinar The 1-hour session will take place on Wednesday 28th July at 10am BST (05.00 EDT, 09.00 UTC, 11.00 CEST, 13.00 GST 17.00 SGT) and has been created to offer practical support for those responsible for safety and/or security in the utilities, power, prisons and nuclear CNI sectors, including consultants and installers. The security of Critical National Infrastructure has never been more important or more under threat" “The security of Critical National Infrastructure has never been more important or more under threat,” said Secure Logiq’s Robin Hughes, adding “By partnering with these like-minded manufacturers who offer complementing solutions in the CNI space we will use this webinar to deliver a complete system overview. Our hope is to provide an informative and entertaining discussion around the subject with expert insights from across the solutions space.” Covering asset protection and risk management Named CNI Security Technologies - Optimising Risk Management and Asset Protection in the CNI sector, the webinar will cover how effective risk management and mitigation, asset protection, regulatory compliance and cost reduction can be achieved, via the use of innovative technologies. Thanks to the combined expertise of the manufacturers involved, a state-of-the-art, end-to-end solution, which is specifically designed for CNI security applications, will be presented to attendees. Cyber secure optical, thermal and radar camera systems Topics being covered will include cyber secure optical, thermal and radar camera systems, effective and innovative perimeter detection (PIDS), secure network backbone design for large infrastructures, flexible biometric access control with multi-factor and differentiating authentication, and optimised server and storage solutions that can provide a modular and scalable core platform for unrivalled interoperability of third-party security systems, via a centralised single platform hub. “Our aim is for this webinar to be an educational experience for professionals in the CNI sector,” concludes Robin Hughes, adding “We want to create an open discussion around cutting edge technology for Critical National Infrastructure rather than just a dry presentation, and with the additional Q&A session, we want to make this as interactive as possible.”

Existing CCTV and video monitoring systems are already working well to reduce retail shrinkage and are now being extended to help keep stores ‘COVID Safe’, found a new retail sector study of 111 high street retailers based in the UK, US, Sweden and Norway, carried out by Video Security as a Service (VSaaS) provider AVA Security in March 2021. An array of insights into what value physical retailers’ existing video security systems are detailed in the 15 pages Ava Security retail sector video security trends report 2021, published this week. Video security systems The research revealed that the biggest loss prevention gains from the use of video monitoring in stores were in shoplifting where 58% of retail sector security decision-makers recorded significant reductions in losses from shoplifting as a result of video security and 9% went further to reveal that their video security systems had completely eliminated shoplifting. Nearly half (46%) of retailers reported major reductions in losses linked to vandalism of property Over half (54%) confirmed that their video systems were significantly reducing theft or fraud by staff and contractors. Exactly half reported that in-store CCTV systems were significantly reducing losses from slip and fall insurance claims and 13% confirmed that their video systems had eliminated losses from fraudulent slip and fall claims. Nearly half (46%) of retailers reported major reductions in losses linked to vandalism of property had been achieved through the use of video monitoring and recording. Video security systems One in six retailers (17%) believed that vandalism of their property had been completely eliminated through the use of CCTV. And 41% recorded that ‘damage to goods by our staff’ had been reduced significantly through the use of video security. 39% of retailers reported it takes too long and proves too difficult to find relevant video sequences having uncovered a loss incident. The next most significant factor preventing further loss prevention in this study was the poor performance of their surveillance cameras in low or no light conditions. This was preventing 34% of retailers from reducing shrinkage further. Nearly a third (32%) of retailers’ claimed the fact that their video security systems’ did not offer early warning functionality (which can be provided by good quality audio analytics or video motion detection) was preventing them from reducing shrinkage further. Video monitoring systems The retail sector has been turning to video analytics to help reduce the risk of COVID-19 transmission Over a quarter (26%) of retailers admitted that their video monitoring systems don’t work well for loss prevention because the cameras that were installed on-site were originally put in for a different purpose such as remote management of visual merchandising or footfall analysis. The retail sector has been turning to video analytics to help reduce the risk of COVID-19 transmission as they open up to more customers. A total of 87% of retail sector decision-makers questioned by Ava Security saw a clear role for their video monitoring systems in supporting safe re-opening of their doors to staff and customers. Nearly half of this group (48%) had already put their existing video monitoring systems to work to help reinforce social distancing measures. A further 39% anticipated doing so over the next 12 months. This means ‘net deployment’ for this purpose was 88%. Onsite video cameras Not far behind was the use of thermal camera-based analytics to help run temperature checks on visitors: 39% of retailers across the four countries in the Ava study had already deployed this capability, while a further 38% predicted to do so in the next 12 months. Only 22% of retail sector respondents had no plans to deploy temperature checking Despite some concerns about the accuracy of these solutions, only 22% of retail sector respondents had no plans to deploy temperature checking via onsite video cameras. The US proved to be the main adopter of temperature checking in retail – with deployment levels almost three times higher than in the UK. Video systems have been adapted to help monitor shopper density levels in high footfall areas within stores. 47% of retailers have already installed this analytics capability, while a further 38% plan to do so within the next 12 months. Facial recognition analytics Despite the controversy associated with the deployment of facial recognition, some 30% of retailers have already deployed facial recognition analytics at the entrances to staff-only areas to enable contactless access control and a further 34% plan to do so over the next 12 months. For the 79% of all retail sector are actively considering Video Security as a Service (VSaaS) options right now. There were many criteria determining provider selection: 91% net considering VSaaS right now agreed with the statement ‘it (the VSaaS provider selected) must allow us to continue using our existing third-party cameras which we have already installed, we don’t want to rip & replace any equipment.’ The desire to hold onto existing security cameras and other equipment through the migration to VSaaS was considered a very important consideration in provider selection by 43% of retail respondents. Video analytics capabilities Not wasting prior investment in on-premise security systems is key to VSaaS provider success Net 90% of retailers considering VSaaS confirmed, ‘It must allow us to view their directly attached cloud cameras alongside our third-party cameras on the same interface.’ The fact that these two factors are so important confirms that not wasting prior investment in on-premise security systems is key to VSaaS provider success. Net 86% of retailers regarded it as important that the VSaaS it selected ‘must enable us to run the latest video analytics capabilities such as occupancy levels for social distance management (in a room), noise analytics (e.g., breaking glass, screaming, yelling, etc.), people and vehicle search, object searching and color searching.’ The fourth most important factor was the cyber security credentials of the selected VSaaS provider, net 84% confirmed that its VSaaS ‘must have very strong cyber security, including end-to-end encryption from the camera to the cloud.’ Cyber security credentials Only marginally behind cyber security credentials came to Video Management Software functionality continuity - a net 83% of retailers specified that their selected VSaaS ‘must allow us to use our existing Video Management Software (VMS) or provide the same functionality as we get from our VMS.’ A net 82% insisted their VSaaS ‘must allow us to continue existing integration with other physical security and safety systems. The Ava Security Retail Sector Video Security Trends Report 2021 provides a wealth of data, graphs and insight linked to how Operations, Facilities Management, Security and IT directors and managers within the retail sector in the US, Norway, Sweden and the UK, are adapting their video security systems in the wake of the pandemic. Increased operational efficiencies It also provides insight into how they are now preparing for the easing of lockdown restrictions It also provides insight into how they are now preparing for the easing of lockdown restrictions. Most states across the USA have already reopened their shops but mask-wearing and social distancing recommendations are still being encouraged in stores across the US and Europe. Vegard Aas, Head of Online Business at Ava Security, commented: “Our findings indicate that retailers, which have been enthusiastic adopters of video security to reduce well-known shrinkage sources and deliver increased operational efficiencies through remote monitoring for example, are now upgrading these systems by adding new video analytics to reduce losses further and promote COVID Safety in stores.” Video security systems “We are also seeing a strong interest from this sector for moving video security systems into the cloud. It makes sense because many retailers have multiple shops which their managers monitor remotely using the in-store cameras.” “Moving video recording and management into the cloud using a VSaaS system could help ensure more efficient access and storage of key video sequences and cut capital expenditure as dedicated PCs running VMSs locally should no longer be needed in each shop in a VSaaS scenario. There are significant savings to be had and efficiencies to be derived if cloud migrations are managed correctly.”

Designed to visually scan large areas for moisture issues, air leaks, electrical problems, and more, the FLIR MR265 Moisture Meter and Thermal Imager with MSX empowers professionals to quickly identify and locate water leaks and other moisture issues at the source. This dual thermal imager and measurement tool combine a 160x120 resolution Lepton® thermal camera, visual camera, laser pointer, and both pin and pinless moisture detection for faster leak identification and measurement, plus offers easy reporting through the FLIR Thermal Studio Suite™. Home inspectors, contractors, and other professionals who want to consolidate tools without jeopardising function will appreciate the multiple ways to read and report moisture levels with the MR265, as well as identify temperature anomalies that could denote issues from leaking pipes, to overheating circuits, to inefficient windows and doors. Multi-spectral dynamic imaging enhancement When compared to traditional non-thermal imaging moisture meters, inspection time is significantly decreased with the MR265. Its ability to emboss edge detail from a two-megapixel visible camera onto the thermal image, via MSX, provides the user significantly more detail and context on screen and in saved images to identify issues quickly and efficiently. Pin and pinless moisture measurement The MR265 also offers flexibility in identifying moisture issues—providing both pin and pinless capabilities. The pinless option can provide qualitative measurements through an integrated sensor for situations where a more invasive method either isn’t possible or would cause unwanted damage. Conversely, pin measurements produce quantifiable measurements using a resistive sensor that can pierce cavities and other suspected moisture spots within walls, ceilings, and floors. When used with the thermal imager, operators can scan an entire interior wall to narrow down the moisture location, use the integrated sensor to pinpoint the source of water intrusion, and then measure the exact amount of moisture without requiring unnecessary demolition. Functionality can be further expanded through six compatible accessory probes and sensors available for the MR265, such as the FLIR MR08 hammer and wall cavity probe combo and the FLIR MR05 impact pin moisture probe. FLIR Thermal Studio Suite Streamlined reporting capabilities through FLIR Thermal Studio Suite can also decrease diagnostic and reporting time Streamlined reporting capabilities available through FLIR Thermal Studio Suite can also decrease diagnostic and reporting time. Users can directly upload thermal JPEGs with the included USB cable to either FLIR Thermal Studio or a compatible reporting solution. They can also produce thermal, MSX, visual image reports, or before-and-after reports containing all three types of images through the FLIR software. This can help users more easily communicate pre-and post-repair activity, ultimately providing peace of mind that issues relating to rot, mold, electrical, or energy inefficiencies have been identified and remedied. Easy to carry “Using the MR265 is great because it can read moisture levels in a couple of different ways and using the onboard thermal camera with the laser, I can find temperature anomalies in circuit breaker boxes faster than ever.” “It’s not too big, so it is easy to carry in my satchel. It’s a tool that has more than one function, so I don’t have to carry as many different tools with me. This is a great addition to my inspection tools. I like this tool very much,” said Terry Meyer, Home Inspector, Metro Home Inspections.

As global demand for produced goods continues to climb, manufacturing organisations are facing new challenges in meeting customer demand and elevated safety concerns along the supply chain due to a backlog of goods in transit. New technology offered by smart cameras can help to alleviate some of these pain points by providing an entirely new way of monitoring and controlling safety measures and optimising operations within manufacturing plants – benefiting both businesses and customers. Workplace safety measures While specialised smart cameras have been in use for production monitoring in large facilities for the past few years, a new generation of smart cameras is helping smaller manufacturing organisations to more efficiently manage day-to-day operations, ensure compliance with workplace safety measures and detect production floor stoppages. These smart cameras are easy to deploy and can very quickly detect issues that often go unseen These cameras, which operate on an open platform from Security & Safety Things (S&ST), are equipped with Artificial Intelligence infused video analytics and are capable of running a variety of different apps from an Application Store, much like a smartphone. With nearly 100 apps that address a growing variety of use cases, these smart cameras are easy to deploy and can very quickly detect issues that often go unseen by the human eye but may have an impact on operational efficiency and overall customer experience. AI-enabled applications “The value of a smart camera is in its versatility to both monitor and document proper production and the handling and transportation of goods, while simultaneously contributing to customer experience,” said Anton Wintersteller, Senior Business Development Manager, Security & Safety Things. “Smart cameras equipped with AI-enabled applications are becoming part of the tool kit for manufacturing facilities in looking for new and innovative ways to improve operations.” Employee safety and security is top of mind for manufacturing and logistic facilities, with a constant threat of danger from machinery malfunctions and other accidents. Video analytics can help ensure compliance with safety rules, such as proper use of machines, compliance with safety regulations and the wearing of proper protection equipment. Smart camera solutions can monitor whether employees are wearing safety clothing, through the identification of hardhats, high visibility vests, work goggles and required footwear. Entering safety zones Smart cameras play an important role in fire and safety prevention, through the early detection of flames Additionally, these cameras can assist in the detection and notification of proper personnel when individuals enter safety zones around big machinery, or other hazardous areas. They can assess levels of smoke and steam in closed rooms and other areas. By monitoring for potential slips, falls or other injuries, they can more quickly raise alerts – as well as detect precursors of potential incidents, such as smoke and fire coming from machinery. Smart cameras play an important role in fire and safety prevention, through the early detection of flames, smoke or spills in large commercial buildings. As warehouses and manufacturing facilities become less populated through the implementation of automation technology, smart surveillance will play a crucial role in the future. Conventional smoke detectors Video analytics, combined with AI and other current technologies, such as thermal imaging, can detect such incidents in an early state and trigger alarms faster and more reliably than conventional smoke detectors. This prioritisation of building safety can help reduce insurance risk and high premium costs. Video analytics in security cameras are already helping manage large inventories in buildings Video analytics in security cameras are already helping manage large inventories in buildings and to improve the storage capacity of warehouse and manufacturing facilities. When goods and boxes of different sizes have to be stored using a maximum efficiency of space, smart cameras can help to recognise incoming and outgoing items in real-time – according to size and format. This enables picking machines to better sort them appropriately. Logistic service providers Video analytics can assist warehouse and logistic service providers in successfully delivering the correct product to the right location and customer in prime condition, by monitoring the condition of packaging along the entire supply chain, detecting open or damaged boxes at the loading dock before the delivery is accepted. In the production facility itself, smart cameras can alert drivers with incoming shipments of empty loading bays for offloading, or alert facility staff of potential blockages or hazards for inbound and outbound vehicles that could delay delivery schedules. The demand for goods will continue to increase and production will be tasked to become even faster and more efficient every day. Smart cameras can help individuals monitor security and operations in real-time, while providing valuable business intelligence that can monitor and document proper handling and transportation – leading to a safer, more efficient facility.

James Twigg is the Managing Director of Total Integrated Solutions (TIS), an independent life safety, security and communication systems integrator, specialising in design & consultancy, technology and regulatory compliance. Total Integrated Solutions work primarily with retirement villages, helping to ensure the safety of residents in numerous retirement villages across the country. In this opinion piece, James shares how smart technology is helping security teams and care staff alike in ensuring the safety and security of their spaces, amid the COVID-19 pandemic and beyond. Impact of smart technology Smart technology is having an impact on pretty much every aspect of our lives Smart technology is having an impact on pretty much every aspect of our lives. From how we travel, to how we work, to how we run our homes. It’s not unusual to have Alexa waking us up and ordering our groceries or Nest to be regulating the temperature and energy in our homes. And while there’s a popular misconception that people in their later years are allergic to technology, retirement villages and care homes are experiencing significant innovation too. And the result is not only improved quality of life for residents, but also improved safety and security systems for management teams. Switching to converged IP systems I’ve been working in the life safety and security industry for over fifteen years. When I first joined TIS, much of the sector was still very analogue, in terms of the technology being installed and maintained. Slowly but surely, we’ve been consulting and advising customers on how to design, install and maintain converged IP systems that all talk to each other and work in tandem. I'm excited to say retirement villages are some of the top spaces leading the way, in terms of technological advancement. Improving the quality of life for residents A move into a retirement village can be daunting and one of the key concerns that we hear about is the loss of independence. No one wants to feel like they are being monitored or to have someone constantly hovering over them. One of the ways we’ve used smart technology to maintain residents' independence is through devices, such as health monitors and motion sensors. For example, instead of having a member of staff check-in on residents every morning, to ensure they are well, sensors and analytics can automatically detect changes in routine and alert staff to possible problems. Similarly, wearable tech, such as smart watches give residents a chance to let staff know they are okay, without having to tell them face-to-face. As our retirement village customers have told us, a simple ‘I’m okay’ command can be the difference between someone feeling independent versus someone feeling monitored. Simplifying and improving security systems Smart technology gives care staff and security oversight of the needs of residents For the teams responsible for the safety of the people, places and spaces within retirement villages, smart technology is helping to improve and simplify their jobs. Smart technology gives care staff and security oversight of the needs of residents, and ensures rapid response if notified by an emergency alert, ensuring they know the exact location of the resident in need. And without the need to go and physically check-in on every resident, staff and management can ensure staff time is being used effectively. Resources can be distributed where they are needed to ensure the safety and wellbeing of those residents who need extra consideration. 24/7 surveillance When planning the safety and security for retirement villages, and other residential spaces, it’s no use having traditional systems that only work effectively for 12 hours a day or need to update during the evening. Surveillance needs to be 24/7 and smart technology allows that without the physical intrusion into people’s spaces and daily lives. Smart technology ensures that systems speak to each other and are easily and effectively managed on one integrated system. This includes video surveillance, which has also become much more effective as a result of advanced video analytics, which automatically warn staff of suspicious behaviour. Securing spaces amid COVID-19 This year has, of course, brought new challenges for safety. COVID-19 hit the retirement and residential care sectors hard, first with the initial wave of infections in mid-2020 and then, with the subsequent loneliness caused by the necessary separation of families. As essential workers, we worked closely with our customers to make sure they had everything they needed As essential workers, we worked closely with our customers to make sure they had everything they needed during this time, equipping residents with tablet devices to ensure they could stay connected with their families and friends. It allowed residents to keep in touch without risking transferring the virus. Thermal cameras and mask detection And now that we’re emerging out of COVID-19 restrictions and most residents can see their families again, we’re installing systems like thermal cameras and mask detection, so as to ensure that security will be alerted to anyone in the space experiencing a high temperature or not wearing proper PPE. Such steps give staff and families alike, the peace-of-mind that operational teams will be alerted at the earliest possible moment, should a COVID-19 risk appear. Thinking ahead to the next fifteen years, I’m excited at the prospect of further technological advancements in this space. Because at the end of the day, it’s not about how complex your security system is or how you compete in the industry. It’s about helping teams to protect the people, spaces and places that matter. I see smart technology playing a huge role in that for years to come.

Perimeter security is by no means a new concept. A phrase used to describe solutions with the primary purpose of limiting access to any area that is prohibited to the public at large, perimeter security has been prevalent for millennia. From Hadrian’s Wall that was built by the Roman Empire in Britain back in AD 122 to the Great Wall of China that winds almost 22,000 kilometers through the Asian country’s eastern regions, it is a concept that remains a fundamental part of global societies today. Fast forward to today and no longer are we reliant on 50-foot-high, 20-foot-thick stone blockades to protect our safety. Perimeter security has evolved over the centuries moving from empires and structures to products and cutting-edge technology and continues to grow today. In fact, in 2020 Perimeter Security was a $61.3 billion industry as more businesses and industries have the need to protect against modern-day threats. This colossal and growing market is powered by industry innovators that are providing advanced solutions that are reliable, integrated, and cost-effective. Layered Perimeter Security Defense The number of perimeter intrusions is a large reason behind the continued surge in security investment, propelled by increasing urbanisation, a growing terror threat, and a plethora of other concerning factors. Most organisations are better equipped to protect people and assets today, yet there is still a need for solutions that can grow with our future needs and the unforeseen challenges ahead. For many, this means moving beyond siloed solutions into a multi-layered, integrated physical security strategy – one that provides the best security posture possible. There are a variety of innovative technologies that can create a holistic perimeter security solution that will transform the defences of any organisation. The question is, what are the technologies and trends shaping perimeter security in 2021 and beyond? Next-Generation Video Surveillance By combining two powerful visualisation technologies in a single form factor, rich data can be captured and deliver more accurate awareness In today’s surveillance market, cameras and video management systems are nothing like those that were available a mere half-decade ago. Cameras now readily feature ultra-HD and 4K resolution that provide an extremely high level of detail, enhancing security teams’ ability to capture evidence and identify perpetrators. This enhanced detail bolsters not only investigation sequences but equally transforms video analytics capabilities, like facial recognition that unlock additional business benefits. Where are cameras heading in the future? Let’s look at Oyla’s cameras as an example. These cameras fuse together artificial intelligence (AI), video, and 3D data, offering a depth camera that can be used to define very accurate intrusion detection perimeters. Its advanced motion detection activates an alert when a user-defined perimeter has been crossed, or if there is a presence in a user-defined area or volume space. By combining two powerful visualisation technologies in a single form factor, rich data can be captured and deliver more accurate awareness and better application of deterrence measures in real-time, versus the evidentiary use of cameras today. Thermal Cameras Thermal cameras are a relatively novel yet growing security phenomenon, having come to the forefront during the pandemic. Where such technology was once a novelty, their widespread application in detecting raised temperatures which might indicate a COVID-19-related fever has seen them become increasingly applied to a broader market in the past 18 months. Not only are these cameras now more accessible, but they have also advanced from a technical perspective. Modern thermal cameras now offer a more accurate thermal resolution, longer detection ranges, ONVIF compliance and edge-based analytics for the benefit of VMS solutions. They are also a useful technology for solving visibility challenges in complete darkness. Radar Radar is a technology that’s increasingly being used in physical perimeter security applications. Capable of conducting 360-degree scans of a property on a continual basis every couple of seconds, it is an extremely powerful intrusion detection technology. Radars stand up better than other technologies in difficult conditions such as smoke and fog. When paired with other sensors, false alarms can also be reduced in these conditions – something that is a major challenge more broadly. While law enforcement responds to millions of security alarms every year, a study from the United States Department of Justice's Office of Community Oriented Policing Services previously showed that between 94 and 98 percent of these turn out to be false, costing as much as $1.8 billion a year in wasted police time and resources. LiDAR What is LiDAR? LiDAR has been around since the 1960s, with one of LiDAR’s first use cases was being attached to aircraft to emit laser light towards the surface of the earth to provide distance readings. Spurred by its necessity for the coming autonomous driving revolution, today, the application of LiDAR technology has become more widespread. It is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation According to research by Fortune Business Insights, the size of the global LiDAR market is set to surpass $6.7 billion by 2026, a monumental increase on the $1.32 billion spent on LiDAR in 2018. In the security space, LiDAR technology is already proving it carries a string of benefits and upgrades on what is currently available on the video surveillance market. The major upside of LiDAR is that like video, it brings a high level of detail to a physical environment that other sensors simply cannot provide. Pairing Lidar with video, machine learning, AI, and other advanced sensor technologies can help validate alarm accuracy. Indeed, it is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation, that we can expect to become increasingly prevalent soon. Drones Often referred to as unmanned aerial vehicles (UAVs), drones are another technology that is becoming both more accessible and more capable from a security perspective. In sizable areas of land or hard-to-reach critical infrastructure sites, drones can be dispatched instead of security personnel as a means of first response to an intrusion alert. They can also work in tandem with thermal imaging, radar, lidar, and next-generation video surveillance technologies, either incorporating them onboard directly or supporting them in wider, integrated security infrastructures. Developing the Right Multi-Layered Perimeter Security Strategy These are just a handful of some of the more progressive perimeter security-centric technologies on the market today. The challenge for many organisations is knowing which solutions will suit their needs and address the challenges of tomorrow. Take the time to understand what you need to protect. Is it people, data, or assets? Where do you feel your potential vulnerabilities may lie? By assessing your risks, you will better understand potential target areas and address them accordingly. For perimeter security, a multi-layered solution will likely be the most secure approach. From basic needs to the more advanced, there are a broad variety of possible solutions available. Yet taking the time to understand which solutions are the most successful, cost-effective, and relevant to your business will yield the best results.

Steven Kenny, Axis Communications, looks at the benefits of physical access control systems within smart environments, and how knowledge gaps and dated methods can inhibit adoption. Physical security is becoming more dynamic and more interconnected, as it evolves. Today’s modern access control solutions are about so much more than simply opening doors, with digitalisation bringing multiple business benefits, which would simply not be possible using traditional models. Digital transformation While the digital transformation of processes and systems was already well underway, across many industries and sectors, it is the transformation of physical security from a standalone, isolated circuit, to a network-enabled, intelligent security solution that brings many benefits to the smart environment. Yet, with more organisations now looking to bring their physical security provision up to date, there are many considerations that must be addressed to maximise the potential of access control and video surveillance. Not least of which is that connecting physical security devices to a network presents risk, so it is increasingly important for IT teams to play a role in helping to facilitate the secure integration of physical and network technologies, as these two worlds increasingly converge. Improved access control in smart environments These urban constructs are capable of reducing waste, driving efficiencies and optimising resources The smart city offers significant benefits, reflected in the US$ 189 billion that is anticipated to be spent on smart city initiatives globally by 2023. These urban constructs are capable of reducing waste, driving efficiencies, optimising resources and increasing citizen engagement. Technology, which is increasingly being incorporated to protect access points within the smart environment, can take many forms. These range from simple card readers to two factor authentication systems, using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. Frictionless access control During the COVID-19 pandemic, frictionless access control has provided an effective ‘hands free’ means of accessing premises, using methods such as QR code readers and facial recognition as credentials to prove identity. Frictionless access control brings health and safety into the equation, as well as the security of entrances and exits, minimising the risk of infection, by removing the need to touch shared surfaces. Such systems can be customised and scaled to meet precise requirements. Yet, an increasing integration with open technologies and platforms requires collaboration between the worlds of physical security and IT, in order to be successful. Barriers to adoption Traditional suppliers and installers of physical security systems have built up a strong business model around their expertise, service and knowledge. Network connectivity and the IoT (Internet of Things) present a constantly shifting landscape, requiring the traditional physical security vendor to learn the language of IT, of open platforms, IP connectivity and software integration, in order to adapt to market changes and remain relevant. Many are now beginning to realise that connected network-enabled solutions are here to stay Those who cannot adapt, and are simply not ready for this changing market, risk being left behind, as the physical security landscape continues to shift and demand continues to increase. With end users and buyers looking for smarter, more integrated and business-focused solutions from their suppliers, it is clear that only those who are prepared will succeed in this space. Time will not stand still, and many are now beginning to realise that connected network-enabled solutions are here to stay, particularly within smart constructs which rely on such technology by their very nature. The importance of cyber hygiene Connecting any device to a network has a degree of risk, and it is, therefore, imperative that any provider not only understands modern connected technologies, but also the steps necessary to protect corporate networks. Cameras, access control systems and IP audio devices, which have been left unprotected, can potentially become backdoors into a network and used as access points by hackers. These vulnerabilities can be further compromised by the proliferation of connected devices within the Internet of Things (IoT). While the connection of devices to a network brings many advantages, there is greater potential for these devices to be used against the very business or industry they have been employed to protect when vulnerabilities are exploited. Cyber security considerations Cyber security considerations should, therefore, be a key factor in the development and deployment of new security systems. Access control technologies should be manufactured according to recognised cyber security principles, incident reporting and best practices. It is important to acknowledge that the cyber integrity of a system is only as strong as its weakest link and that any potential source of cyber exposure will ultimately impact negatively on a device’s ability to provide the necessary high levels of physical security. The future of access control There is a natural dispensation towards purchasing low-cost solutions There is a natural dispensation towards purchasing low-cost solutions that are perceived as offering the same value as their more expensive equivalents. While some have taken the decision to implement such solutions, in an attempt to unlock the required benefits, while saving their bottom line, the limited lifespan of these technologies puts a heavier cost and reputational burden onto organisations by their association. The future of access control, and of physical security as a whole, will, therefore, be dependent on the willingness of suppliers to implement new designs and new ways of thinking, based around high-quality products, and to influence the installers and others in their supply chains to embrace this new world. Cyber security key to keeping businesses safe In addition, cyber security considerations are absolutely vital for keeping businesses safe. The integration of cyber secure technologies from trusted providers will provide peace of mind around the safety or corporate networks, and integrity of the deployed technologies. As we move forward, access control systems will become data collection points and door controllers will become intelligent I/O devices. QR codes for visitor management and biometric face recognition for frictionless access control will increasingly be managed at the edge, as analytics in a camera or sensor. The future of access control presents an exciting and challenging time for those ready to accept it, to secure it and to help shape it, offering a true opportunity to innovate for a smarter, safer world.

Thermal cameras can be used for rapid and safe initial temperature screening of staff, visitors and customers. Used the right way, the cameras can help prevent unnecessary spread of viruses like the novel coronavirus. During the global pandemic, use of thermal cameras has increased, but they have not always been used correctly, and therefore, not effectively. Hikvision’s temperature screening thermal products are currently assisting users in initial temperature screening across the global market. During 2020, demand increased in most markets, and the company highly recommends that Hikvision’s thermographic cameras be used in accordance with local laws and regulations. Limitations of the technology include throughput and the impact of ambient conditions. Detect viruses and fever Hikvision releases a video that illustrates how skin temperature measurements are normalised within minutes Thermal cameras cannot detect viruses and fever and should only be used as a first line of screening before using secondary measures to confirm, says Stefan Li, Thermal Product Director at Hikvision. “We also believe it is important for businesses and authorities to use [thermal cameras] alongside a full programme of additional health and safety procedures, which includes handwashing, regular disinfection of surfaces, wearing protective clothing such as masks, and social distancing.” Hikvision has released a video that illustrates how skin temperature measurements are normalised within minutes after someone emerges from the cold. Mr. Li says the video demonstrates the accuracy of forehead measurement under difficult circumstances when people come inside from a cold outdoor environment. Temperature screening facilities “There have been some claims that measuring the forehead temperature is not as accurate as measuring the inner canthus, and we believe this video demonstrates the accuracy of forehead measurement very well,” he says. “We also illustrate how the skin temperature will experience a process of recovery (warming up), no matter if it is measured by a thermal camera or a thermometer.” Mr. Li adds that people should wait five minutes in such circumstances before starting a temperature measurement. “We hope that stakeholders who are involved in the design of temperature screening facilities and associated health and safety procedures will recognise how important it is to consider the skin temperature recovery time, and that forehead measurement can provide accurate test results,” says Mr. Li. Thermal imaging manufacturers The algorithm is based on a large number of test results to obtain a value that tends to be dynamically balanced The temperature measurement principle of thermal imaging is to detect the heat radiation emitted by the human body. The detected heat value often does not reflect the true internal body temperature of an individual. Furthermore, the temperature varies among different parts of the human, such as the forehead, ears, underarms, etc. A temperature compensation algorithm can be used to adjust the measured skin temperature to align with the internal body temperature. The algorithm is based on a large number of test results to obtain a value that tends to be dynamically balanced. At present, thermal imaging manufacturers in the market, and even forehead thermometer manufacturers, have developed their own algorithms to map the skin temperature measured by the camera to the internal body temperature, so as to compensate the skin temperature to the internal body temperature. Thermal cameras This is also why Hikvision recommends that the "actual body temperature" should be checked with a secondary device for confirmation. The calibration work for a thermal camera is completed in the production process at the factory, including calibration of reference values and detection point and so on. At the same time, the equipment parameters should be adjusted before on-site use to ensure accurate temperature reads. Hikvision does not deny the accuracy of temperature measurement at the inner canthus but prefers forehead temperature measurement and algorithms based on actual use scenarios, says Mr. Li. A large amount of test data and practical results indicates that the forehead is a correct and easy-to-use temperature measurement area, says the company. There are advantages and disadvantages of choosing different facial areas for temperature measurement. Default compensation temperature Two main approaches direct the measurement area and how compensation algorithms are applied: Forehead area + default forehead compensation algorithm value Upper half face (forehead + canthus) + default inner canthus compensation algorithm value. Both methods deploy compensation algorithms, but the default compensation temperature of the inner canthus will be less than the default compensation temperature of the forehead, generally speaking. The reason is that the temperature of the inner canthus of most people is higher than their forehead, so the temperature compensation is relatively low (i.e., closer to the actual temperature inside the body.) Upper face area Hikvision found that selecting the upper face area plus the default compensation value for the inner canthus resulted in situations when the calculated temperature is lower than the actual temperature. For the Hikvision solution, the forehead is a relatively obvious and easy-to-capture area on an entire face Mr. Li explains: “The reason is that when the camera cannot capture the position of the inner canthus (for example, when a person is walking, or the face is not facing the camera), the camera will automatically capture the temperature of the forehead. Then the result that appears is the sum of the forehead temperature plus the default compensation temperature of the inner canthus, which is lower than the actual temperature of the person being measured. Therefore, errors are prone to occur.” Thermal imaging products But for the Hikvision solution, the forehead is a relatively obvious and easy-to-capture area on an entire face. Also, the default forehead compensation temperature is based on rigorous testing and can also correctly mimic the actual temperature of the person being measured, says Mr. Li. After many test comparisons, considering that the results of forehead temperature measurement are relatively more stable, and in order to avoid the false results from inner canthus temperature measurement, Hikvision chose the forehead temperature measurement approach. “We look forward to bringing thermal imaging products from a niche market where there is a relatively high-end industry application to a mass market and serving more users,” says Mr. Li. Facial recognition terminals Additional application parameters can maximise effectiveness of thermal cameras for measuring body temperature: Positioning and height - All cameras must be mounted appropriately to avoid loss of accuracy and performance. The installation height of each camera must be adjusted according to camera resolution and focal length, and stable installation is needed to avoid errors caused by shaking. Ensuring a ‘one-direction path’ - The detection area must ensure that cameras capture the full faces of all those passing by or stopping, and obstacles should be avoided in the field of view, such as glass doors that block the camera. Adequate start-up and usage - A waiting time of more than 90 minutes is required for preheating, after the initial start-up. Before conducting a thermal scan, people should be given three to five minutes to allow their body temperature to stabilise. When Hikvision MinMoe facial recognition terminals are used, people must stand at a fixed distance, pass one by one, make a short stop, and face the camera directly. Hikvision cameras support efficient group screening, but one-by-one screening is suggested for more accurate results, says Mr. Li. Unstable environmental condition An unstable environmental condition may affect the accuracy of thermal camera systems Environmental factors can impact the accuracy of thermal cameras, and the idea of using a black body is to provide the camera with a reference point that has a stable temperature. The black body is heated to a specific temperature and helps the thermal camera to know how much error is caused by environmental factors in the room, and how the camera should calibrate itself in real time to improve its accuracy. A black body can help increase the temperature measurement accuracy, and the most common improvement is from ±0.5 degrees to ±0.3 degrees. However, it also increases the cost of the installation. In some markets, customers may require black bodies in order to comply with regulatory accuracy requirements. An unstable environmental condition may affect the accuracy of thermal camera systems for measuring temperature. Medical temperature measurement Therefore, Hikvision suggests that the ambient conditions should be met for installation and use. First of all, users should avoid installing devices in hot or changeable environments. All cameras require indoor environments with calm air, consistent temperature and no direct sunlight. Installation should also be avoided in semi-open locations that may be prone to changes in ambient conditions, such as doorways, and there should be enough stable, visible light. All devices should be installed to avoid backlighting, high temperature targets, and reflections in the field of view as far as possible. “We often see the misconception that thermal cameras can replace medical temperature measurement equipment, which is not the case,” says Mr. Li. Rapid preliminary screening “Temperature screening thermographic cameras are designed for the detection of skin-surface temperatures, and the measurement should be conducted to achieve rapid preliminary screening in public areas. It is really important that actual core body temperatures are measured subsequently with clinical measurement devices.”

The coronavirus pandemic had a monumental impact on all aspects of the business world, including the security industry. However, amid the gloom and doom, many security professionals also saw opportunity: New ways the industry’s products could be applied to address the challenges of coping with the virus. This article will review some of those opportunities, based on our reporting throughout the year and including links back to the original articles. During and after the pandemic, security systems are an important asset when it comes to helping to keep occupants and buildings safe as employees return to work. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. Role of thermal cameras These foot-traffic patterns can inform settings for a variety of devices - like ventilation and temperature controls - and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, began being deployed early in the pandemic to quickly scan employees, contractors and visitors as part of a first line of defence to detect COVID-19 symptoms. These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices. Thermal cameras can be a tool for detecting fever, but any use of the technology for this purpose is full of qualifications and caveats. Importantly, how the camera system is configured makes all the difference in whether temperature readings are accurate, and the downside of inaccurate readings is obvious - and potentially deadly. Temperature detection systems FDA guidelines limit how the cameras are used, not to mention guidance from other regulatory/government bodies such as the CDC. One of our Expert Roundtable panelists compares the market to a “wild west scenario,” and almost all the panelists are clear about how customers should approach the market: Buyer beware. There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system. Customers need to know what questions to ask to ensure they maximise the accuracy of body temperature detection systems. Rise of contactless Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. "Users do not want to touch anything anymore,” says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Facial recognition system Another contactless system that benefits from concerns about spread of COVID-19 is facial recognition. New advancement in software, specifically in the areas of algorithms, neural networks and deep learning and/or artificial intelligence (AI), have all dramatically improved both the performance and accuracy of facial recognition systems, further expanding its use for an increasing number of applications. A low-tech solution - the face mask - became a leading preventative measure during the pandemic. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intelligence can now identify whether or not people entering a facility are wearing facemasks and help enforce adherence to mask mandates. This technology is proving to be a cost-effective solution that reduces risks of confrontations over masks policies and gives managers the data they need to document regulatory compliance and reduce liability. Smart video analytics Other technology approaches, including artificial intelligence (AI), were also brought to bear during the pandemic. The German data analytics powerhouse G2K, for example, has developed a Corona Detection and Containment System (CDCS) that is ready for immediate use in record time. Detection takes place in combination with AI-supported data analysis to specifically identify virus hotspots and distribution routes, as well as to identify other potentially infected persons. One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated. A “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. Enforcing social distancing Several applications have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. The site of one pilot programme is the 250,000-square-foot HID Global facility in Austin. For the pilot programme, 80 HID Location Services readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. COVID-19 white papers In addition, we published several White Papers in 2020 that addressed various aspects of the coronavirus pandemic. They included: The top five security lessons learned that apply across all industries navigating COVID-19. Using video analytics to keep staff, visitors and customers safe by enforcing social distancing. How antimicrobial treatment on door handles and levers can reduce disease spread. How companies can put in extra precautions that will continue to grow and adapt with their environment over the long-term. Determining the practicalities and capabilities of today's thermal cameras to accurately detect body temperature.

Sooner or later (hopefully sooner), the novel coronavirus global pandemic will allow workplaces to reopen. But as we move into this recovery phase, there are many questions surrounding the transition. How can companies ensure facilities are in acceptable working order to reopen? How do they decide who is coming back and when? How will social distancing impact the operation of a company’s physical access control system? How can companies ensure that both visitors and employees are aware of the policy changes and extra controls? For answers to these and other salient questions, we called on Ian Lowe, Product Marketing Director of HID SAFE Identity and Access Management (IAM) solutions. “There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time,” says Lowe. “Over the past several weeks, we have been working with customers to enable a safe return to the workplace. We have observed that the number of challenges in the mid-to-long-term level and the associated complexity vary by location.” Lowe shares some of the proactive measures and best practices that can assist in a safe return to the workplace as we settle into a “new normal”. Challenge 1: Ensuring building readiness After being unoccupied for weeks or months, building readiness must be addressed completely before welcoming anyone inside. Even though employees may be eager to return, the workplace itself may not be ready. Companies may want to consider continuing remote work while facility operations are prepped. Challenge 2: workforce management There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time While it is dependent on location and industry, taking a phased approach is the best course of action when allowing employees, contractors and visitors back into facilities. First, facilities management will want to survey the property for readiness and then provide an estimate as to when employees may begin reporting back into the office. Next, it’s important to consider that office density needs are interrelated to the facility architecture. It is possible to accommodate a higher capacity of workforce in an airy, open office space than in a constrained one. A good rule of thumb is to start by introducing no more than 30% of employees back into the workplace at first. This could be a rolling group model in which the population total remains controlled and constant, but specific individuals vary from day to day. This option is good for a workforce that needs to be together in person but not necessarily all at the same time due to office density concerns. Welcoming visitors or customers into the office should be delayed as long as possible. If that’s not feasible, visitor numbers should be factored into the total density count. A cloud-based visitor management system can help with implementation. Challenge 3: Controlling access The ability to vet staff, employees, contractors and visitors before and during the return will vary greatly depending on the location. Policies should be implemented that require employees to be screened regularly — and for an extended amount of time. Look to answer the following questions: Where have you visited in the days since last entering the workplace? Have you come into contact with anyone else who has recently visited high-risk areas? Have you shown any symptoms of infection in the past xx number of days? Policies should be implemented that require employees to be screened regularly — and for an extended amount of time If there is cause for concern, refuse the visitor and/or supplement the screening process with additional steps. Temperature checking is mandatory in many organisations⁠— often multiple times a day. This applies to interactions at delivery bays, too. A policy-based physical identity and access management solution integrated with existing physical access controls makes it possible to enforce, monitor and report this type of activity. Challenge 4: Social distancing and contact tracing plan Social distancing may continue within the office, which will impact restrictions and guidelines related to access control. The office layout may be reworked for proper distance between cubicles, workplace positions and employees. Specific entrances, exits and pathways may be designated as one-way-only. Assigning Bluetooth LE beacons to employees once they are inside the workplace will allow companies to monitor proximity to others and measure localised density in real-time⁠ by using location services, contact tracing, and surge response technologies. Challenge 5: Reduced physical touchpoints Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces Reducing the number of physical touchpoints is desirable throughout a workplace. Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces such as faucets, doorknobs, coffee pot handles, etc. While introducing additional security checks and screenings, it’s important to not increase touchpoints and further infection risks. There have been more requests for a contactless experience to secure workplace access, including automatic doors and turnstiles, contactless cards and mobile access. Challenge 6: Communicating for confidence Proactive communication is key to provide reassurance that appropriate safety measures have been taken and that both visitors and employees are aware of the policy changes and extra controls. Equally important is to communicate a policy change – and the reasoning behind it – before it happens. While there may not be an exact expiration date on these new policies, ensuring that impacted individuals will have a safer experience is universally appreciated.

Anviz Global is pleased to announce the successful integration of VF30 Pro - fingerprint access controller into the new OnMed™ station, the only self-contained medical unit in the world. OnMed station supports with a life sized, real-time encounter between the patient and clinician. An easy to setup station, bringing health care via high-definition video and audio to patients, through advanced technology, including thermal imaging, ultraviolet sanitisation and biometric code and Key locks, to create a safe and secure experience. Becoming increasingly sophisticated The OnMed station even allows doctors to prescribe and dispense hundreds of common medications through a secure, automated vault, saving patients a trip to the pharmacy. These vaults are secured using Anviz VF30 Pro biometric fingerprint devices. Biometrics scanners are becoming increasingly sophisticated and is convenient to use. Anviz team is contriving to meet market demands.

Harris County, Texas, the third most populous county in the U.S., is deploying a new, next-generation security system in its buildings that will help make them more efficient and easier to operate. The new Honeywell system replaces multiple, disparate systems by integrating access control, security cameras, alarms and monitoring across the county's nearly 150 buildings situated over 1,777 square miles in Houston and the surrounding areas. Streamlined security platform Texas-based security integrator, ESI Fire and Security Protection, worked with Harris County to identify its needs and implement a streamlined security platform, using Honeywell's Pro-Watch Intelligent Command security management system to network video recorders, video cameras, thermal readers and thermal cameras. The new system provides detailed, real-time information about alarm events, access and safety across the county The new system provides detailed, real-time information about alarm events, access and safety across the county. “The security and well-being of the Harris County employees, visitors and residents is always a top priority.” said Retired Major Gen. Rick Noriega, Interim Executive Director, Harris County Universal Services. Pro-Watch Intelligent Command system Rick adds, “This project allowed us to improve our systems and gain better insights into the county's buildings to provide a safer environment. The solutions provided by Honeywell and ESI also better set the county up for the future – we can test and actively add technologies to address new needs with this flexible but scalable system.” Before Honeywell's Pro-Watch Intelligent Command system, each county building used different security products that didn't talk to one another, creating an overly complicated network and increased work for employees. Immediate benefits for Harris County will include: Saving taxpayer dollars through better analytics that reduce false alarms and help first responders. Monitoring from a single central control station for improved situational awareness. Creating healthier building environments by leveraging people-counting technologies and analytics to manage health and safety compliance, such as social distancing. Streamlining systems to create operational efficiencies and save the county resources that can be redirected to other critical infrastructure or services. IDEMIA biometrics solutions Harris County Universal Services is looking into deploying next-level biometrics solutions from IDEMIA to enhance access control at the courthouse. Using facial recognition, a camera mounted on the entrance turnstiles will recognise employees and frequent visitors, such as judges and lawyers, using data stored in the ProWatch system without the need to physically scan a badge or remove facial coverings. This frictionless access system will allow employees and visitors to enter the building in an efficient and secure manner. This system can also alert a precinct when a public park is reaching capacity and monitor building occupancy levels to comply with local health regulations. Harris County is actively testing and implementing new features that will add additional capabilities countywide. The upgrades are designed to proactively manage situations and respond faster when required. Enhancing intelligence and transparency Harris County lacked a holistic, real-time view into its various facilities with its previous systems" “Harris County lacked a holistic, real-time view into its various facilities with its previous systems,” said James Humbert, Business Development Manager at ESI Fire and Security Protection. James adds, “We've partnered with the county and Honeywell to create positive change in just about every way the county operates by improving intelligence and transparency, reducing response times and helping to save taxpayers' dollars. We look forward to continuing to work with Harris County and Honeywell in creating an efficient and safe environment for residents and employees that is ready for the future.” Fully customised solution “Through a collaborative effort with the county and ESI teams, we created a more efficient and safer environment for people who work and visit Harris County public buildings,” said Rick Koscinski, General Manager, North America, Honeywell Commercial Security. Rick adds, “With a county as large as Harris County, it was no surprise that they had multiple, disconnected systems put in place over the years which limited efficiency and connectedness. Now, the county has a fully customised solution that is built to evolve with its needs that will not only help increase safety and awareness but also create an improved building experience for its employees and building visitors.” With a population of nearly five million people, Harris County employs more than 15,000 workers to support its residents with services including public safety, jails, law enforcement, courts, library services and licencing facilities. Harris County Universal Services Harris County Universal Services is the solutions centre for the departments and offices of Harris County. It designs, implements and maintains high-quality, innovative and cost-effective technology products and services for its customers. It provides comprehensive support through eight consumer divisions: Business Applications, Business Operations, Customer Service, Cyber Security, Fleet Services, Information Technology Infrastructure, Program Delivery & Analytics and Public Safety Technology.

The MiQro Innovation Collaborative Centre (C2MI), the largest electronics systems research and development centre in Canada, has announced that they recently selected Honeywell for its new thermal screening and risk self-assessment process, at its Bromont, Quebec location, to better sustain operations and to help improve the well-being of building occupants and visitors. Thermal cameras installed C2MI is an internationally known micro-electronics research centre that requires 24/7 laboratory access for its team and collaborators. The COVID-19 pandemic challenged its standard operations and ability to provide laboratory access, while limiting potential virus exposure. Honeywell worked with C2MI to install a thermal camera solution to screen elevated skin temperatures and risk self-assessment, in order to streamline building access control, without the need for human interaction. Healthy Building Kiosk thermal sensors Using AI, the Healthy Building Kiosk thermal sensor monitors for trends and leverages variables Using artificial intelligence (AI), the Healthy Building Kiosk thermal sensor monitors for trends and leverages variables, such as the outdoor temperature to provide more accurate readings. If an elevated skin temperature is detected, the staffer or visitor is referred for testing, before being authorised access to the centre. The solution allows C2MI security staff to focus on other critical tasks and gives building users shared accountability. C2MI and Honeywell collaboration C2MI and Honeywell are continuously working to refine the technology, in order to create a more efficient and safer access control. C2MI will see a return on investment in less than one year, when calculating the cost of a security personnel dedicated to managing staff access control. “We’ve worked with C2MI to create a custom solution to improve the efficiency of building access and support a return to more normal operations,” said Laura Laltrello, Vice President and General Manager of North America services for Honeywell Building Technologies. 24/7 operations simplified Laura Laltrello adds, “With the implementation of the new Healthy Building Kiosk at the entrance, C2MI’s 24/7 operations are simplified, while allowing the security staff to focus on other critical tasks. We’ve also deployed a continuous improvement process with C2MI to refine the solution to best suit its needs and manage issues such as queuing.” “As a centre of collaboration and innovation, C2MI faced two challenges in the past year: the ability to sustain operations, while also taking steps to help make our staff and researchers safer,” said Marie-Josée Turgeon, General Manager for C2MI. Streamlining building access control Our collaboration with Honeywell has allowed us to streamline building entry" Marie-Josée Turgeon adds, “Our collaboration with Honeywell has allowed us to streamline building entry and remove the semi-manual process of individuals’ skin temperature reading, to help provide a safer environment for our teams.” C2MI also implemented health protocols aligned with local guidelines and recommendations, such as a work-from-home (WFH) policy, limiting the number of people in the cafeteria and conference rooms, encouraging social distancing, optimising disinfecting and cleaning, as well as mandatory procedural mask wearing. Honeywell Healthy Buildings solutions Honeywell’s Healthy Building solutions are part of a comprehensive effort to quickly develop innovative solutions that will help critical sectors of the global economy to recover, without the need to replace existing infrastructure at high costs. Honeywell’s Healthy Building solutions also provide a holistic view of a building’s health, based on the key factors, such as indoor air quality (IAQ), occupant flow, personal protective equipment (PPE) analytics, thermal screening, skin temperature monitoring, social distancing and sanitation efficacy.

FLIR was selected to provide intelligent dual-vision cameras with embedded Automatic Incident Detection (AID) to be installed in the new Hundvåg and Eiganes tunnels in Norway. The cameras alert tunnel operators on a variety of possible traffic incidents, including stopped vehicles, lost cargo, and pedestrians, allowing emergency services to react fast. The Ryfast project Norway has complex geography. The many fjords, glaciers, and mountains make traveling without natural obstacles a challenge, which is why the country has so many tunnels. The Ryfast project is one of the country’s most recent additions in tunnel infrastructure, running from the city of Stavanger to the municipality of Strand. It is also Norway’s largest road project to date. The Ryfast project consists of three tunnels. The 14.4 km Ryfylke tunnel, running from the village of Tau to the isle of Hundvåg, was opened in December 2019. The 5.5 km Hundvåg tunnel, from Hundvåg to Stavanger, was opened in April 2020. The latter tunnel connects with the 3.7 km Eiganes tunnel, which runs beneath the city of Stavanger, as part of the E39 coastal highway. Safety in dense traffic Trafsys again selected FLIR Systems to deliver the AID camera technology When the Norwegian Public Roads Administration (NPRA) and tunnel contractor were looking for a reliable tunnel safety system for the Hundvåg and Eiganes tunnels, they intended to uphold the same high safety standards the organisation is known for. This is especially critical given the dense traffic situation in the twin-bore tunnels - 10,000 and 35,000 daily vehicles for the Hundvåg and Eiganes tunnels respectively. For both tunnels, Nordic system integrator Trafsys was selected to supply the Traffic Control & Monitoring system, video surveillance (CCTV), and Automatic Incident Detection (AID), among other things. Trafsys again selected FLIR Systems to deliver the AID camera technology, based on both companies’ many years of experience in tunnel safety projects.  FLIR’s detection systems “We were already convinced of the stability of FLIR’s incident detection systems because we have been using them in previous tunnel projects,” says Knut-Olav Bjelland, Department Manager at Trafsys, AS. “FLIR’s powerful detection algorithms on visual traffic cameras have proven their performance in tunnel projects worldwide. With FLIR’s dual-vision cameras, we were able to combine the company’s proven video analytics with the power of thermal imaging.”    Visual and thermal in one camera In total, 332 FLIR cameras have been installed in the Hundvåg and Eiganes tunnels combined Trafsys chose FLIR’s ITS Series Dual AID cameras, which combine a thermal and visual camera with FLIR’s advanced video analytics. In total, 332 FLIR cameras have been installed in the Hundvåg and Eiganes tunnels combined. With the thermal imaging camera, the FLIR ITS Series Dual AID provides critical information on traffic incidents, including stopped vehicles, sudden speed drops, wrong-way drivers, pedestrians, fallen objects, and starting fires. Operators also use the high-resolution (640 x 512 pixels) thermal image to verify the incident and to see where the incident took place. The use of thermal imaging cameras has especially proven valuable for tunnel entrances and exits. There, shadows or direct sunlight could obstruct the view of the visible-light camera and therefore disturb traffic detection. Because they detect heat, not light, thermal cameras have no issues with these phenomena and as a result, they can detect traffic 24/7, in all weather conditions. Detection and performance “When you look at the complex topography of the Hundvåg and Eiganes tunnels, a camera system like the FLIR ITS Series Dual AID is the most efficient technology choice,” says Knut-Olav. “And with the many bends and turns in both tunnels, you need appropriate detection systems at many different positions.” “The cameras’ daily performance is excellent,” says Anders Helle, Construction/Maintenance Manager at NPRA. “We can clearly see the detected incidents on the thermal image in our control room, which reduces the time to understand the situation and speeds up our decision-making process. Based on the system’s reliability, performance, and low unwanted alarm rate, we would definitely recommend the FLIR dual-vision camera for automatic incident detection.” Providing safety in tunnels “We are honoured to be selected for this major tunnel safety project,” says Sukhdev Bhogal, Business Development Director at FLIR Systems. “It is the first time that our FLIR ITS Dual AID cameras have been deployed in such large numbers, and we are looking forward to making more tunnels in the region a safer place to travel through.” Safety is critical, given the dense traffic situation in the twin-bore tunnels - 10,000 and 35,000 daily vehicles for the Hundvåg and Eiganes tunnels respectively. Early fire detection The dual cameras’ fire detection functionality demonstrates the early detection capability within seconds  “Apart from the great detection performance we are used to from FLIR, having a combined visual and thermal camera from one vendor has nothing but benefits,” says Knut-Olav. “Combining both cameras into one detection unit makes it a very compact solution, and cabling is also much simpler.” The dual cameras’ fire detection functionality has also been switched on to demonstrate the early detection capability within seconds of the appearance of visible flames. This could be crucial for tunnel operators to close the tunnel fast and take the necessary decisions in the case of a fire. The thermal technology from FLIR ITS also allows seeing through the smoke. This allows operators to detect the presence of pedestrians and vehicles in a smoke-filled traffic tunnel. The fire detection functionality was already demonstrated when a car caught fire in the Hundvåg tunnel in July 2020. The FLIR ITS Dual thermal AID camera picked up the fire within 7 seconds after visible flames appeared, following its first alert for a stopped vehicle and pedestrians.

Many of us take critical infrastructure for granted in our everyday lives. We turn on a tap, flip a switch, push a button, and water, light, and heat are all readily available. But it is important to remember that computerised systems manage critical infrastructure facilities, making them vulnerable to cyber-attacks. The recent ransomware attack on the Colonial Pipeline is an example of the new types of threats. In addition, any number of physical attacks is also possibilities. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting critical infrastructure?

Large public events were out of the question during the depths of the pandemic. However, public events are likely to experience a resurgence along with a more optimistic outlook in the coming months. In addition, there will likely be pent-up enthusiasm for these events among individuals weary from months of isolation. We asked this week’s Expert Panel Roundtable: What are the security challenges of public events planners in 2021?

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?