Thermal imaging

In 2020, with the continuous spread of the COVID-19 pandemic, millions of people have been infected around the globe. Touchless security devices In these uncertain times, with the ever-increasing demand for touchless security devices, Anviz, a globally renowned biometric security solutions firm, offers the latest touchless solutions - iris and face recognition access control terminals. The company’s latest iris and face recognition access control terminals help reassure business owners, wrestling with the uncertainties of running their businesses, during this very challenging period. Iris S2000 and FacePass 7 Series access control terminals Anviz’s Iris (S2000) and FacePass (FacePass 7 Series) recognition terminals provide 100% touchless user authentication for a variety of applications, spanning access control, time & attendance, visitor management, etc. These terminals help: Detect if a person requesting access has an acceptable face mask or glasses. The face recognition readers have body temperature detection that will instantly alert and deny access to anyone trying to enter with body temperature above the acceptable range. Efficient body temperature screening Anviz’s iris and face recognition terminals feature a very powerful embedded dual core processor Denying access to anyone with high body temperature prevents healthy individuals from being infected, especially in shipping facilities, airports, schools, commercial office buildings, pharmacies, grocery stores, and so on. Anviz’s iris and face recognition terminals are a combination of a very powerful embedded dual core processor and the latest AI deep learning algorithm for high-level accuracy and quick matching-speed. Featuring integrated thermal sensor The capture time of the company’s touchless access control devices is less than 1 second and the matching speed is less than 0.5 second and its body temperature detection is accurate to within +/- 0.3 degrees Fahrenheit when a person stands within 20 inches of its integrated thermal sensor. Anviz successfully launched 3 models of its touchless access control series.

Maxxess Systems, a global renowned provider of event response management and collaboration systems, is pleased to announce their partnership with Seek Thermal, an advanced imaging technology company, to deliver a complete temperature screening solution to help manage health risks. Temperature screening solution Unlike stand-alone systems for temperature screening, this new complete solution helps organisations not only detect health risks in real time, but also to trigger immediate automated security system protocols and then follow through by taking appropriate actions in accord with their policies and tracking results to completion. “The Covid-19 pandemic demonstrated to all companies the importance and value of detecting potential health threats and initiating a response as quickly as possible,” said Nancy Islas, President at Maxxess Systems. Integration with automated response system New complete solution integrates the latest temperature screening technology with our automated response system" Nancy adds, “This new complete solution integrates the latest temperature screening technology with our automated response system that can initiate immediate action and then guide managers as they deliver trusted information to authorised personnel and follow through to ensure the safety and security of their staff and visitors.” “As the Covid-19 isolation lock downs are eased, Health screening will be an essential part of re-opening and will probably continue to be an ongoing part of our healthy future,” said Mike Muench, CEO of Seek Thermal. Mike adds, “By combining our reliable temperature screening system with the Maxxess response coordination system, we will give organisations the tools to detect potential health risks and take the next appropriate steps.” Non-contact thermal imaging technology This unique new technology brings together two key elements to help create the complete temperature screening solution. The first element is the simple, accurate automated temperature screening system from Seek Scan that is specifically designed and calibrated for skin temperature measurements. This non-contact thermal imaging technology is perfect for lobbies, hallways, and other key access points. InSite Health Risk Management application When a person with an elevated temperature is detected, an alert is set to the second key element of the system, InSite’s Health Risk Management application from Maxxess. The InSite system is integrated with access control, communication, and other systems and can take immediate action programmed to be in alignment with company policies. For example, the system can deny entry to the individual and instruct them to wait for an HR representative. Efficient health screening and status update It is clear that the need for health status screening will continue into the future If a contagious disease is confirmed, the system can assist management in timely, accurate follow up, surveys to confirm the status of coworkers and recent contacts, and deliver clear, trusted information to all relevant staff.  It is clear that the need for health status screening will continue into the future, even after the current Covid-19 lockdowns are eased. This complete solution offers many advantages over stand-alone temperature screening systems, including: The ability to send both the temperature alert and the image of the person to the desktop and/or the mobile app of the InSite system, making it accessible to anyone with authorised access instantly. Because the InSite system provides for remote access, the authorised viewers can be located anywhere inside or outside the facility. InSite integration with access control systems allows for automating the entrances to lock or unlock depending on the temperature screening result. Health Risk alerts can be routed to the responsible departments or people automatically and without delay. There is no need to staff the temperature screening camera, because the appropriate staff can be summoned in the case of an alert. And, the InSite solution logs all actions for audit, review, or similar purposes.

Health organisations around the world have created the common awareness that maintaining a safe distance between people is one of the best practices to avoid being exposed to COVID-19 and in slowing its spread. Effective social distancing As various countries and regions push to reopen businesses and relax stay-at-home orders, social distancing remains an ongoing requirement. More than that, crowd density information is also considered a significant reference in managing the ‘social distance’ of workplaces, businesses and public spaces. Business owners are working hard to keep employees, customers and visitors protected. Dealing effectively with ‘density’, a new imperative for management and operations, complicates staffing and interpersonal interaction. Flow Control Solution Hikvision’s Flow Control Solution uses people counting cameras and digital signage In the current situation, public and private managers and authorities have to do more than ever before to keep people safe, and in many cases efficient calculation of customer traffic will be essential. Hikvision’s Flow Control Solution uses people counting cameras and digital signage, which provide a dynamic on-screen display to show users how many people are entering and leaving a building or an area, and sends real-time alerts in case pre-defined capacity thresholds are exceeded. 3D binocular stereo vision and deep learning algorithms These people counting cameras utilise highly accurate 3D binocular stereo vision and deep learning algorithms, making complex counts easy, even in multi-door sites. More important, the Flow Control Solution can be easily and rapidly deployed. It is designed to be simple to use and highly accurate, with options to suit all potential application scenarios. In locations with a single entrance, one people counting camera can be installed at the entrance and connected to digital signage. People counting cameras with I-Series NVRs/HikCentral For multi-entry scenarios, people counting cameras can be installed at each entrance and exit, equipped with I-Series NVRs or HikCentral to calculate numbers of people entering or leaving, so as to accurately provide real-time number data. For example, a supermarket can install a clear and easy-to-understand, dynamic data number display at each entrance to provide real-time updates for people waiting to enter. An alert is generated when the pre-configured maximum is reached, and an audio alarm can be triggered if anyone attempts to enter before the numbers go below that threshold. At present, with expenses more critical than ever, users can use the Flow Control Solution to automatically monitor the situation, empowering businesses and possible reducing the required number of security guards and other resources. Hikvision Dual Lens Cameras Hikvision Dual Lens Cameras help retail stores and other businesses measure social distancing In areas where crowds are unavoidable, such as cash registers in supermarkets and the ticket kiosks at public transportation hubs, managing distances between people queuing (standing in line) is also critical. Authorities in various locations have established specific guidelines and legislation in this area, balancing needs and risks for citizens. Hikvision Dual Lens Cameras (DS-2CD6825G0/C-I(V)(S)) help retail stores and other businesses measure social distancing, and its advanced 3D binocular stereo vision and deep learning algorithm can be configured to trigger alarms according to local regulations and requirements. Users can set the minimum contact distance threshold needed; when the distance becomes less than this pre-set threshold, an instant alarm and popup will appear with audio and video linkage. Mask Detection Solution Alongside the Density Control Solution, Hikvision also offers a Mask Detection Solution. This technology ensures that anyone entering a premise is wearing a face mask when they are required to do so. Those without a mask are not granted entry. The Mask Detection Solution can be delivered in a variety of formats, depending on user needs, including being added to a specialty camera or a Hikvision DeepinMind NVR for users with existing camera systems, integrated into Hikvision’s Temperature Screening Thermal Solution, or as part of a MinMoe door access unit with built-in face detection technology. Reducing risk of virus spread post lockdown Entry can be denied if a mask is not worn and/or an out-of-range skin-surface temperature is detected. As businesses begin to emerge from lockdown, they need to find ways to reduce risks of furthering the spread of the virus. This affects whole populations and all their normal activities, from getting coffee on the way to work and boarding public transportation, to shopping and eating out. But there are some technologies that they can turn to with innovations that will facilitate a ‘new normal’ and keep people safe. And Hikvision will be there, every step of the way.

ISS – Intelligent Security Systems, a supplier of intelligent Video Management System (VMS) and analytics for myriad security and business intelligence applications, has responded to the global business community’s demand for a pragmatic and accurate solution to help get employees get back to work. The new ‘Plan for a Safe Return to Work’ solution offering from ISS integrates the company’s proven SecurOS™ solutions with new capabilities designed to provide organisations with a fully integrated software-solution to help restore business operations. Software-driven solution “The COVID-19 pandemic has presented organisations of all types and classifications with a new set of challenges that impact the security, safety and health of all individuals who enter their premises, as well as the liability and responsibility of the host,” said Aluisio Figueiredo, CEO of Intelligent Security Systems. Our ‘Plan for a Safe Return to Work’ solution combines the best in ISS VMS and analytics technologies" “Right now, the biggest challenge is how to get people back to work, engaged in commerce, education and all of the everyday activities that drive the economy with effective safeguards in place. Our ‘Plan for a Safe Return to Work’ solution combines the best in ISS VMS and analytics technologies to provide a practical versatile and scalable way to accomplish this important goal.” The ISS Plan for a Safe Return to Work solution integrates four critical components into a comprehensive, easily deployed software-driven solution. Protective mask detection analytics Built on the SecurOS platform as its foundation, the holistic solution combines touchless elevated skin temperature detection via thermal camera integration, touchless identification and access control credentialing via FaceX facial recognition, and protective mask detection analytics to ensure individuals are wearing a protective covering over their nose and mouth. “The integration of these intelligent access control and workforce management solutions onto the ISS SecurOS platform can help organisations get back to business quickly and cost-effectively,” concluded Figueiredo.

Technology has played a vital role in how businesses have enabled their employees to work productively from home during the COVID-19 pandemic. For those of us who can do our jobs from home you only have to look at the ‘Zoom Boom’ to see how much our working lives have changed compared to the beginning of the year. Despite the fact that those companies that can are now productively and efficiently operating remotely, the country is now facing the next challenge in this crisis: how to safely reopen workplaces for those who can’t. There is no argument that the economy hasn’t taken a hit during this unpredictable time. Shops, restaurants and entertainment facilities have been forced to close, and 23% of the country’s workforce (6.3 million people) has been furloughed. It’s no surprise that the Bank of England has warned that the UK is heading towards its sharpest recession on record. To counter this economic risk, the government is taking steps to slowly and cautiously reopen the economy by easing lockdown measures, sending people back to work and allowing businesses to reopen. With non-essential retail outlets now able to open from the 15th June, the question business owners face is how to operate safely and maintain social distancing practices, which are set to remain in place until such time as a vaccine is widely available. With lockdown easing and a ‘new normal’ on the horizon, the health of the country’s workforce mustn’t be forgotten in a bid to save the economy. This is why technology that can allow for a controlled return to work, while mitigating any risks to the health of consumers and employees, must play a part in the easing of lockdown. Temperature screening in the new normal Elevated temperature screening is one technology that should play a key part in return to work strategies and the safe reopening of businesses. This valuable solution uses a thermal and optical camera to analyse body temperature, which is a key indicator of the presence of a potential illness, and discreetly alerts the operator when the set temperature threshold is exceeded by someone screened by the tool. With temperature screening technology in place, the exposure of potentially infected individuals to others can be dramatically decreased and the risk of a localised outbreak minimised. Furthermore, for businesses such as retailers whose success is dependent on customers feeling safe to visit the premises, it has the added benefit of giving them additional assurances that visible measures for their protection are in place. In combination with other solutions, such as vigorous testing and screens to protect employees and customers, returning to work can be safe and controlled. With temperature screening technology in place, the exposure of potentially infected individuals to others can be dramatically decreased The reality of a ‘new normal’ may already be visible in some industries, such as grocery retail where one-way systems, plastic screens and constant cleaning are already in place. However, elevated temperature screening has countless applications for both essential and non-essential industries, ranging from offices and train stations, to hospitals and pharmacies. This screening technology allows businesses to take preventative steps to minimise the chances of the wider workforce and customers coming into contact with someone exhibiting symptoms of a potential illness. A number of businesses are already deploying this technology, such as Vodafone, which has deployed heat detection cameras at key UK sites to protect its employees. The camera used by the telco can screen up to eight people at once and 100 people per minute, while judging body temperature in less than half a second – all of which makes it ideal for congested and high traffic areas. Not all solutions are created equal Over the past few months, we have been inundated with images and videos of temperature screening taking place within key industries, which have continued to operate through the pandemic. However, the hand-held thermometers commonly being used require the device to be within an extremely short range of the subject and are only able to screen one person at a time. This is why remote elevated temperature screening solutions are so valuable – especially given that social distancing guidelines are unlikely to be relaxed in the near future. Stand-off solutions can enable temperature screening to take place without the need for close human interaction, further safeguarding employees and reducing the risk of contact with potentially infected individuals. Elevated temperature screening has countless applications for both essential and non-essential industries, ranging from offices and train stations, to hospitals and pharmacies Along with remote capabilities, there are a number of other crucial factors to take into account. The solution must be quick and easy to implement, as well as being highly accurate. When paired with a blackbody, the accuracy of temperature screening solutions can be within 0.3°C. Connectivity is also key and adopting an end-to-end solution linked to a centralised command and control location is invaluable. With holistic connectivity, these solutions can encompass cameras installed in multiple locations, and alarms can be viewed locally, remotely or on a smartphone app. This means that staff don’t need to provide direct supervision to the device on-site. With the guidelines regarding which industries and sectors can reopen changing on an almost daily basis, it’s important that these protective solutions can be installed without overhauling the surveillance infrastructure already in place. Looking ahead, adopting a solution with an upgrade path to other enhancements, such a facial recognition, is favourable as they can be used in conjunction with future and existing security measures.  Shop local Stand-off solutions can enable temperature screening to take place without the need for close human interaction Businesses have plenty on their minds as they prepare for the uncertainty that is sure to continue throughout the rest of the year and beyond. However, due diligence can’t be left to the wayside when looking to adopt an elevated temperature screening solution. There are high-risk vendors present in the market, many of which have been blacklisted in the US, and they must be given a wide berth. Buying British-made technology can alleviate these security concerns, as well as avoiding any logistical issues caused by the breakdown of global supply chains.  As the economy cautiously reopens, the country will have to adapt to a ‘new normal’ over the coming months. Elevated temperature screening solutions should be implemented by businesses to protect the health of the workforce and customers alike – ultimately paving the way to a safe and controlled return to work.

There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system.  The first thing you should ask is “does my firm have a certified thermographer?”. If not, the firm are at risk of getting a low quality system that is being resold to make quick cash. Businesses that are doing this do not know how to operate it properly. Asking the right questions Secondly, you should ask whether the system is NDAA compliant. NDAA compliance means that your temperature detection equipment is protected by U.S. law. Does your system have a HSRP device (blackbody)? HSRP (Heat Source Reference Point) is a device that will allow the camera to detect the correct temperature a distance. Even if the room temperature does change throughout the day, treat it as a reference point for the camera to know the temperature at that distance. Can your system scan mutliple people at once? Can your system scan mutliple people at once? This is a bad question but often asked since most systems will say yes. For ease, everyone wants to scan many people at once, but the best practice according to FDA and CDC guidelines is to run one person at a time for best accuracy. Why? The HSRP (blackbody) device tells the camera what the correct temperature is at a given distance away from the camera. Every foot you are away from the HSRP device will be off by 0.1 degrees roughly. If you are in a room full of people, let's say 6, in view of the camera, every person that is not next to the HSRP device (5) will be given an inaccurate reading. Hence why it is so important to run the system correctly with just one person at a time. You will also need to follow the 6 feet rule. If you take that into consideration, one at a time at 6 feet apart, the device should tell you how you need to run the system. Sensitivity of thermal imaging Is your system’s sensor accurate enough? The FDA recommends an error of ±0.5°C or better. When looking for a system, make sure it is better than what they recommend. I would recommend ±0.3°C or better. Do not purchase a system over ±-.5°C degrees as you are doing yourself and your customers or employees an injustice.  Another thing to look at is how many pixels it can determine the temperature from. Some cameras can only tell the temperature of 6 points on the screen, whilst others can take a temperature reading from each pixel. Take a 384x288 camera, for example, which would be over 110,000 points of temperature taking on a single image.      Thermal cameras are very sensitive, so there are a lot of do’s and don’ts. For example, the system cannot see through glasses or hats. On the below image you can see a person with the visual camera on the right, whilst on the left side is through a thermal camera.  Both are pointing at the same area. It is clear the person on the left side is “invisible” to the thermal imaging camera. Demonstrating the sensitivity of thermal imaging If you are a company who wants to detect the temperature of customers or employees though the front door, window or a car window, the answer would be no. You need a clear line of sight without any interference to scan for temperatures. Other things you need to look out for is wind and distance away from the HSRP (blackbody) device. Air and distance away from the HSRP device will make the system less and less accurate the more space between the device. Air and distance away from the HSRP device will make the system less and less accurate Thermal imaging and COVID-19 If you have a clear line of sight, is there anything I need to know? The answer is yes. Reflective materials such as metal can interfere with your temperature readings. Reflective materials are easily picked up from the thermal side so pointing at a medal, glass or anything reflective can cause inaccuracies within the system. In the age of COVID-19, temperature detection systems are more important than ever. Organisations must get a system in place to help scan for high temperatures in order to reduce the spread of the virus.

On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandalism to SMB is around $3,370 per incident (US Small Business Administration), including a staggering 692 vehicle vandalism claims per day. Likewise, the average cost of theft to SMB is about $300 per shoplifting incident and $1,500 per employee theft incident, which accounts for 38% and 34.5% of all theft instances, respectively (National Retail Security Survey). High-performance artificial intelligent systems can automate the monitoring tasks Vandalism and theft have proven time and time again to be inconvenient and deconstructively harmful towards SMB. However, these financial burdens can be prevented with the use of the right security system. AI-based security systems with Deep Learning contain many features that many SMB owners find advantageous in their pursuit to stop unwarranted and unwanted money loss.   Intrusion and loitering detection The first of many features that can help with vandalism and theft prevention is Intrusion Detection. High-performance artificial intelligent systems can automate the monitoring tasks for high-risk sites to provide a high level of security and security personnel monitoring efficiency. Traditional intrusion detection systems detect objects based on size and location, but they do not recognise the type of objects. Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognise a plethora of different object types, can distinguish objects of interest, thus significantly decreases the false-positive intrusion rate. The more advanced AI-based systems, like those we offered at IronYun, enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customisable in particular systems, which allows for a range of detection options. Advanced loitering detection software as such can detect and trigger real-time alerts for both people loitering and/or vehicles that are illegally parked in certain areas of interest. A benefit, which only certain advanced systems contain, is the ability to send trigger actions to 3rd-party systems in reaction to receiving an alert of loitering and/or intrusion detection. These trigger actions can be set to contact authorities immediately and/or trigger a scare tactic alarm or announcement to intruder/loiterer. Certain Face Recognition and License Plate Recognition software can record individual people/vehicles Face and license plate recognition In addition to the activity detection solutions, certain Face Recognition and License Plate Recognition software can record individual people/vehicles and use pre-configured lists to identify particular faces or plates that may be of interest, such as those in watchlists. These systems can also enable the users to upload images of faces not in the lists and search for them in the camera recording. For instance, if a person is detected several times loitering outside a store, one may save one of the detection photos into the watchlist, and set up an alert when said face is recognised again outside the building in the future. The alerts will help to deter and prevent vandalism or theft, and notify the authorities to the scene before the troublemaker completes the act. The main attributes of high-performance Face Recognition systems which maximise assistance with vandalism and theft management include: Face match rate > 90% with good camera angles and lighting. Processing multiple streams and multiple faces per image. Live face extraction and matching to databases of thousands of faces within 3 seconds.                                                                                                                State-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR camerasIf the watchlist individual is wearing a mask or their face is not in view of the camera, their license plate may be a good indicator. If a particular car is detected several times loitering in the parking lot or street outside a store, the user can set the alerts for such car to get notified in the future. With an AI solution like this, common street cameras should be equipped with LPR capabilities. So, state-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR cameras. High-performance alert mechanisms A high-performance AI solution, in addition to having high accuracy, should be able to: Easily integrate with 3rd-party systems Work well with all ONVIF IP cameras including infrared and thermal ones (for Intrusion detection) Analyses video streams in real time and trigger alerts within a few seconds Send alerts to multiple VMSs, connect with signalling devices such as loud speakers or flashing lights Send email notifications to security staff and police departments Send notification on mobile device using AI NVR mobile app Maintains a record of all alerts to provide evidence of intrusion and loitering instances for police and insurance agencies. To assist in theft and vandalism prevention, AI-based security systems with deep learning will do all of the tedious work for you. Their low cost and high performance also make them the most accessible security solutions in the market with large return on investment. Stopping crimes is a difficult, ongoing challenge, but with the right AI software, business vendors and police departments can do so with more ease.

Sooner or later (hopefully sooner), the novel coronavirus global pandemic will allow workplaces to reopen. But as we move into this recovery phase, there are many questions surrounding the transition. How can companies ensure facilities are in acceptable working order to reopen? How do they decide who is coming back and when? How will social distancing impact the operation of a company’s physical access control system? How can companies ensure that both visitors and employees are aware of the policy changes and extra controls? For answers to these and other salient questions, we called on Ian Lowe, Product Marketing Director of HID SAFE Identity and Access Management (IAM) solutions. “There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time,” says Lowe. “Over the past several weeks, we have been working with customers to enable a safe return to the workplace. We have observed that the number of challenges in the mid-to-long-term level and the associated complexity vary by location.” Lowe shares some of the proactive measures and best practices that can assist in a safe return to the workplace as we settle into a “new normal”. Challenge 1: Ensuring building readiness After being unoccupied for weeks or months, building readiness must be addressed completely before welcoming anyone inside. Even though employees may be eager to return, the workplace itself may not be ready. Companies may want to consider continuing remote work while facility operations are prepped. Challenge 2: workforce management There’s no doubt about it: the global pandemic will change the way we live, work, and conduct business for some time While it is dependent on location and industry, taking a phased approach is the best course of action when allowing employees, contractors and visitors back into facilities. First, facilities management will want to survey the property for readiness and then provide an estimate as to when employees may begin reporting back into the office. Next, it’s important to consider that office density needs are interrelated to the facility architecture. It is possible to accommodate a higher capacity of workforce in an airy, open office space than in a constrained one. A good rule of thumb is to start by introducing no more than 30% of employees back into the workplace at first. This could be a rolling group model in which the population total remains controlled and constant, but specific individuals vary from day to day. This option is good for a workforce that needs to be together in person but not necessarily all at the same time due to office density concerns. Welcoming visitors or customers into the office should be delayed as long as possible. If that’s not feasible, visitor numbers should be factored into the total density count. A cloud-based visitor management system can help with implementation. Challenge 3: Controlling access The ability to vet staff, employees, contractors and visitors before and during the return will vary greatly depending on the location. Policies should be implemented that require employees to be screened regularly — and for an extended amount of time. Look to answer the following questions: Where have you visited in the days since last entering the workplace? Have you come into contact with anyone else who has recently visited high-risk areas? Have you shown any symptoms of infection in the past xx number of days? Policies should be implemented that require employees to be screened regularly — and for an extended amount of time If there is cause for concern, refuse the visitor and/or supplement the screening process with additional steps. Temperature checking is mandatory in many organisations⁠— often multiple times a day. This applies to interactions at delivery bays, too. A policy-based physical identity and access management solution integrated with existing physical access controls makes it possible to enforce, monitor and report this type of activity. Challenge 4: Social distancing and contact tracing plan Social distancing may continue within the office, which will impact restrictions and guidelines related to access control. The office layout may be reworked for proper distance between cubicles, workplace positions and employees. Specific entrances, exits and pathways may be designated as one-way-only. Assigning Bluetooth LE beacons to employees once they are inside the workplace will allow companies to monitor proximity to others and measure localised density in real-time⁠ by using location services, contact tracing, and surge response technologies. Challenge 5: Reduced physical touchpoints Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces Reducing the number of physical touchpoints is desirable throughout a workplace. Contactless technologies can help enforce social distancing and reduce touchpoints on common surfaces such as faucets, doorknobs, coffee pot handles, etc. While introducing additional security checks and screenings, it’s important to not increase touchpoints and further infection risks. There have been more requests for a contactless experience to secure workplace access, including automatic doors and turnstiles, contactless cards and mobile access. Challenge 6: Communicating for confidence Proactive communication is key to provide reassurance that appropriate safety measures have been taken and that both visitors and employees are aware of the policy changes and extra controls. Equally important is to communicate a policy change – and the reasoning behind it – before it happens. While there may not be an exact expiration date on these new policies, ensuring that impacted individuals will have a safer experience is universally appreciated.

Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favour are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. Touchless biometric systems in demand The trend has translated into a sharp decline in purchase of touch modality and a sharp increase in the demand for touchless systems, says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Biometrics solutions are being affected unequally, depending on whether they involve touch sensing, he says. Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads “Users do not want to touch anything anymore,” says Zarrabi. “From our company’s experience, we see it as a huge catalyst for touchless suppliers. We have projects being accelerated for touchless demand and have closed a number of large contracts very fast. I’m sure it’s true for anyone who is supplying touchless solutions.” Biometric systems are also seeing the addition of thermal sensors to measure body temperature in addition to the other sensors driving the system. Fingerscans and hybrid face systems TBS offers 2D and 3D systems, including both fingerscans and hybrid face/iris systems to provide touchless identification at access control points. Contactless and hygienic, the 2D Eye system is a hybrid system that combines the convenience of facial technology with the higher security of iris recognition. The system recognises the face and then detects the iris from the face image and zeros in to scan the iris. The user experiences the system as any other face recognition system. The facial aspect quickens the process, and the iris scan heightens accuracy. TBS also offers the 2D Eye Thermo system that combines face, iris and temperature measurement using a thermal sensor module. TBS's 2D Eye Thermo system combines face, iris and temperature measurement using a thermal sensor module Another TBS system is a 3D Touchless Fingerscan system that provides accuracy and tolerance, anti-spoofing, and is resilient to water, oil, dust and dirt. The 2D+ Multispectral for fingerprints combines 2D sensing with “multispectral” subsurface identification, which is resilient to contaminants and can read fingerprints that are oily, wet, dry or damaged – or even through a latex glove. In addition, the 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue. The system fills the market gap for consent-based true on-the-fly systems, says Zarrabi. The system captures properties of the hand and has applications in the COVID environment, he says. The higher accuracy and security ratings are suitable for critical infrastructure applications, and there is no contact; the system is fully hygienic. Integration with access control systems Integration of TBS biometrics with a variety of third-party access control systems is easy. A “middleware” subsystem is connected to the network. Readers are connected to the subsystem and also to the corporate access control system. An interface with the TBS subsystem coordinates with the access control system. For example, a thermal camera used as part of the biometric reader can override the green light of the access control system if a high temperature (suggesting COVID-19 infection, for example) is detected. The enrollment process is convenient and flexible and can occur at an enrollment station or at an administration desk. Remote enrollment can also be accomplished using images from a CCTV camera. All templates are encrypted. Remotely enrolled employees can have access to any location they need within minutes. The 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue Although there are other touchless technologies available, they cannot effectively replace biometrics, says Zarrabi. For example, a centrally managed system that uses a Bluetooth signal from a smart phone could provide convenience, is “touchless,” and could suffice for some sites. However, the system only confirms the presence and “identity” of a smart phone – not the person who should be carrying it. “There has been a lot of curiosity about touchless, but this change is strong, and there is fear of a possible second wave of COVID-19 or a return in two or three years,” says Zarrabi. “We really are seeing customers seriously shifting to touchless.”

The COVID-19 global pandemic will have a profound and lasting impact on the physical security industry. It will boost adoption of new technologies to address new types of threats. It will map out a path for new involvement of physical security technologies in areas of public health. It will raise new notions of privacy and turn previous thinking about privacy on its head. And the aftermath of the pandemic will give rise to all these changes in a breathtakingly accelerated timeframe. In the wake of the pandemic, change will come faster than ever, and the industry will be more challenged than ever to keep pace. Security and the futureIn the wake of the pandemic, change will come faster than ever, and the industry will be more challenged than ever to keep pace These were some of the thoughts I heard recently in a panel discussion titled “Crisis and the Everyday,” which was part of Genetec’s Connect’DX virtual trade show, April 20-21. The virtual conversation – emphasising both in form and content the current topsy-turvy state of the world – included interesting insights on the current pandemic and its near- and long-term impact on the industry. “In the middle of this pandemic, there is an opportunity to help security reinvent itself,” said Brad Brekke, Principal, The Brekke Group, one of the panelists. “Amid the business disruption, we should ask ‘what’s the new playbook?’ It’s an opportunity for security to look at ourselves now and look at a business plan of what the future might look like. We need to align with the business model of the corporation and define our role more around business and not so much around security. “How do you support the business and, more broadly, societies and communities?” The new normal for security The “new normal” for security will include addressing biological risks alongside our traditional emphasis on physical risk and digital risk. “Some industry sectors are being challenged in a way I have not seen in my lifetime,” said Brekke. “But they are learning fast.” “We should take a look at where we have been and where we are going,” said Brekke, whose firm develops comprehensive strategies to align security organisations with corporate missions. “This is a point in time that has never existed, and a time to take a fresh look at what security is to the corporation and greater community. It’s more a mindset than a specific set of tasks. “We just need to take a fresh look from a mix of perspectives.” “Crisis and the Everyday" was part of Genetec’s Connect’DX virtual trade show Infrared cameras and access control technologies New technologies to address the pandemic are enabling some nations around the world to track how people come and go and who they are exposed to. Technologies like infrared cameras are being used to detect body temperatures, and access control helps to monitor occupancy and social distancing. But what will such use of these technologies mean in the long term? Technologies like infrared cameras are being used to detect body temperatures, and access control helps to monitor occupancy and social distancing “We will see whether people will become more comfortable with this technology,” said Ken Lochiatto, President and CEO, Convergint Technologies, a service-based security integration company. “Tools are in hand, and coming soon, that will allow us to be more proactive, to step in and measure the health of colleagues, for example,” said Lochiatto. “There are a lot of questions that will have to be addressed, and a lot of discussion will have to happen. Coronavirus will knock down the barriers (to the use of newer technology) in the short term, but where will it settle two years from now?” Manufacturer philanthropy Security product manufacturers are expanding their scope beyond law enforcement and emergency management and stepping forward to help with the public good. “Technology in the security space is moving faster than the political establishment is thinking about,” adds Lochiatto. “We have to manage it as an industry so the government will not step in. We need to manage the discussion.” An accelerated timeline will raise the stakes even further. “All the questions that would have taken longer to answer will be answered in the next 6-8 months. For the security industry, it will drive even greater need for products,” said Lochiatto. “The biggest question is ‘Where does this all go?’” said Brekke. “What is the new normal? What is the future, and how do we prepare our companies for it? What does technology look like in the future? There isn’t just one particular set of questions, just a constant stream of ‘What’s next?’” Public health versus individual liberty The current environment of disruption will shift the playbook and rebalance the tradeoff between privacy and protection, especially as it pertains to sharing medical information. “There will be a new balance between public health and safety as a whole versus individual liberties,” said Brekke. “Technology providers need to be at the table talking about the solutions. We should all be engaged in government affairs to balance the discussion and add our own perspectives. As a society and country, we have to come to a different perspective on this.” The current environment of disruption will shift the playbook and rebalance the tradeoff between privacy and protection “There are not enough ethics and guard rails,” said Jonathan Ballon, Vice President and General Manager, Intel Corp. “The majority of people are not afraid enough. They should be afraid; we need more regulation. We need to establish an ethical code of conduct for use of technology in these situations. We need to eliminate bias, respect individuals, and ensure people are being treated fairly. “In the next several years, there will be a lot of experimentation in the quest to get to a future state we can see and almost grasp. There will be black eyes and bruises on the path to getting there.” From smart security to more intelligent technology After the pandemic, the innovation climate will befit new technology adoption. “Platforms are only limited by our imaginations, and it creates an extraordinary opportunity and drives a lot of economic value,” said Ballon. “Long-term, the future is extremely bright. Companies should ensure that they are resilient and take advantage of another period of technology adoption, which we see coming out of every economic downturn.” After the pandemic, the innovation climate will befit new technology adoption Another evolution in the market is a transition from “smart” systems to more “intelligent” ones. Intelligence includes the ability to “learn” using tools such as deep learning and artificial intelligence. “Systems are going from smart to intelligent to autonomous, including systems that can operate within the constraints we have established,” said Ballon. Pierre Racz, president and CEO of Genetec, offered some words of caution about the growth of artificial intelligence in his keynote presentation, “AI Hype Self Defense.” Racz sought to provide guidance on the limits of the technology and urged the online audience to be skeptical of technology that “works best when you need it least.” “Science and technology are morally neutral,” he said. “How we use them is not.” Intelligent automation over artificial intelligence Specifically, Racz contends that artificial intelligence “doesn’t exist” and provides the “reasoning power of an earthworm”. AI systems don’t know anything that isn’t included in their input data – for better and for worse. Racz contends that artificial intelligence “doesn’t exist” and provides the “reasoning power of an earthworm” “A properly designed system can be useful [only] if you engineer around the false positives, false negatives and the unanticipated training set biases,” said Racz. For example, because AI is based on probabilities, it doesn’t perform as well when identifying improbable things. In lieu of “artificial intelligence,” Racz recommends the term “intelligent automation” (IA), which describes using a machine (computer) for heavy computational lifting and keeping a human in the loop to provide intuition and creativity. “Do not misinterpret crafty guessing for intelligence or thinking,” Racz warns. “AI doesn’t exist, but real stupidity exists. And we must design our systems taking into account the legitimate fears of the public we serve.”

Mayflex, the distributor of Converged IP Solutions, has installed Thermal Elevated Temperature Screening Solutions from Hikvision to improve the health and safety of their employees and visitors during the COVID-19 pandemic. The system works by automatically checking the forehead skin temperature in real time as employees pass by, maintaining a 2m gap in accordance with UK Government social distancing advice. If a person is over a normal temperature threshold, an audible and visual alarm is given and they will be asked to verify their body temperature using a medical thermometer. If in the future face masks become mandatory, the system can also verify if a visitor or employee is wearing a mask. Temperature screening at warehouse and office James Vian, Technical and Training Manager said “The temperature screening solution has been installed in our main reception as well as the warehouse entrances at both the Head Office and our Environ House warehouse.  The system includes the Hikvision Thermographic Bullet and Turret Cameras with the addition of the Hikvision Blackbody Calibrator that increases the accuracy of the readings from ±0.5oC to ±0.3oC.” Andy Cooper, Supply Chain Director at Mayflex said “It’s a non-contact means of quickly and consistently measuring the skin temperature of a person’s forehead, whilst maintaining social distancing in line with current Government guidelines.  In doing so, we can reduce the likelihood of someone with an elevated temperature coming into contact with other building occupants.  This also reduces the possibility of losing an entire shift for 14 days, ensuring that we can deliver on our customers’ needs even in these challenging times.” Andy concluded “It gives me confidence that we are doing everything we can to ensure the wellbeing of staff and protecting the business during the Coronavirus Pandemic.”

Mayflex, the distributor of converged IP solutions, has installed Thermal Elevated Temperature Screening solution from Hikvision to improve the health and safety of their employees and visitors during the COVID-19 pandemic. Elevated Temperature Screening The system works by automatically checking the forehead skin temperature in real time as employees pass by, maintaining a 2 metre gap in accordance with the UK Government’s social distancing advice. If a person is over a normal temperature threshold, an audible and visual alarm is given and they will be asked to verify their body temperature using a medical thermometer. If in the future face masks become mandatory, the system can also verify if a visitor or employee is wearing a mask. Hikvision Thermographic Bullet and Turret Cameras The system includes the Hikvision Thermographic Bullet and Turret Cameras" James Vian, Technical and Training Manager at Mayflex said, “The temperature screening solution has been installed in our main reception as well as the warehouse entrances at both the Head Office and our Environ House warehouse. The system includes the Hikvision Thermographic Bullet and Turret Cameras with the addition of the Hikvision Blackbody Calibrator that increases the accuracy of the readings from ±0.5 degrees Celsius to ±0.3 degrees Celsius.” Andy Cooper, Supply Chain Director at Mayflex said, “It’s a non-contact means of quickly and consistently measuring the skin temperature of a person’s forehead, whilst maintaining social distancing in line with current Government guidelines”. Enhanced staff security in COVID-19 period He adds, “In doing so, we can reduce the likelihood of someone with an elevated temperature coming into contact with other building occupants. This also reduces the possibility of losing an entire shift for 14 days, ensuring that we can deliver on our customers’ needs even in these challenging times.” Andy concluded, “It gives me confidence that we are doing everything we can to ensure the wellbeing of staff and protecting the business during the Coronavirus Pandemic.” Hikvision are highly regarded as one of the major manufacturer of security products, which are distributed by Mayflex in the United Kingdom.

Combining radio detection and ranging (RADAR) with thermal imaging technologies produces unparalleled monitoring coverage and perimeter protection for power plants and electrical substations. By integrating SpotterRF Compact Surveillance Radars (CSR) with FLIR PT-Series cameras, end users gain exceptional situational awareness, both inside the substation and beyond the fence line. This cost-effective solution requires substantially less infrastructure than other fence line detection systems and yields higher accuracy. Video surveillance of electrical substations There are over 55,000 electrical substations in the United States. These substations, along with power plants and transmission lines, provide power for millions of people. It is imperative that these locations remain secure from intrusion and sabotage. If just a handful of these substations were rendered inoperable, the U.S. could face a serious blackout. The 2013 sniper attack on PG&E Corporation’s Metcalf transmission substation, which knocked out several transformers and totaled over US$ 15 million in damages, was considered to be a catalyst for the Federal Energy Regulation Commission (FERC) establishing new security standards for utilities. Critical Infrastructure Protection Standard 014 One of the most notable policies introduced was the Critical Infrastructure Protection Standard 014 (CIP014) One of the most notable policies introduced was the Critical Infrastructure Protection Standard 014 (CIP014). This statute requires utilities to identify ‘mission critical’ facilities and assets, conduct a security inspection to identify threat, and implement a security system to address those risks. In response to security incidents such as Metcalf and other FERC activities, a large electrical utility with hundreds of substations across the country, looked to expand security beyond its fence line. Enhanced perimeter protection solutions The end user wanted to enhance and possibly replace traditional fence protection systems, including fibre optics, microwave barriers, and video analytics as these systems all proved to be costly, as well as time and labour intensive. In the end, the utility company relied on VTI Security for a recommendation. VTI Security, based in Burnsville, Minnesota, is an industry-renowned integrator that has been servicing security needs in the commercial, utility and oil and gas sectors for over 35 years. To determine the best system for its end user, VTI reviewed six different technologies, including some with multiple vendors of various solutions. Cost-effective total surveillance solution VTI also tested systems in in field deployments and conducted a cost analysis. The integrator concluded that SpotterRF’s product was superior to all others and selected it as its sole radar standard for perimeter solutions. “Our findings were that SpotterRF not only provided the most comprehensive detection in a substation environment, but SpotterRF was also by far the most cost-effective total solution based on the ability to mount equipment on existing structures,” said Jerry Klapak, Senior Account Manager for VTI Security. SpotterRF Compact Surveillance Radar system CSRs enable security monitors to never be blind, providing 100% coverage, 24/7, in all weather conditions SpotterRF, based in Orem-Utah, provides perimeter protection through its patented Compact Surveillance Radar (CSR) systems, which provide up to 300 acres of radar tracking power in a hand held, four-pound device. The CSRs enable security monitors to never be blind, providing 100 percent coverage, 24 hours a day, in all weather conditions. They are designed to detect threats up to 3300 feet beyond the fence line and provide early warnings to staff before situations escalate. FLIR PT-Series cameras Upon selecting a radar system, VTI needed a video manufacturer to supply cameras to deploy with the radar. In 2015, the integrator approached the globally renowned thermal imaging and perimeter security solutions expert, FLIR Systems, for a solution. FLIR’s PT-Series was selected for the project. “The ability for FLIR’s products to perform beyond published performance specifications was a surprise we don’t often see,” said Klapak, added “Each product exceeded published performance metrics on our field testing and actual deployments.” The PT-Series is FLIR’s offering of high performance, multi-sensor pan/tilt dual cameras that feature both thermal and visible-light imaging. The system is known for providing the highest precision. The pan/tilt mechanism gives end users accurate pointing control, while providing fully programmable scan patterns, as well as radar slew-to-cue and slew-to-alarm functions. Seamless integration With the radar and thermal technologies selected, VTI worked to ensure seamless integration and performance between the systems. “We worked with each company’s support and development teams as well as the VMS manufacturer to ensure the technologies not only worked with one another, but also met the client’s needs for bandwidth consumption and VMS interface and display,” said Klapak. Maximum coverage and perimeter security SpotterRF C20 and C40 radars and FLIR PT-Series cameras deliver maximum coverage and perimeter protection Together, SpotterRF C20 and C40 radars and FLIR PT-Series cameras deliver maximum coverage and perimeter protection. “The FLIR PT-Series, when deployed with SpotterRF, can cover a wide area of substation footprint. It is a cost-effective solution for substations needing to monitor the perimeter as well as inside the yard,” said Michael Chaffee, Director of Business Development at FLIR Systems, adding “The speed at which the FLIR PT-Series slews to the cue of the SpotterRF detection is impressive.” Effective intrusion detection solution When someone walks into the field of view of SpotterRF’s C20 or C40 radar, the radio waves bounce off the person and back to the radar, which then calculates the precise GPS location of the target and target size. The radars then tell the FLIR PT-Series camera to zoom to that location. The camera automatically stays on the target, moving with and tracking it. Because the radars control the cameras, the cameras only move upon detection, which significantly extends the shelf life of the cameras and allows them to last for years without replacement. Technology impact This FLIR and SpotterRF solution addresses an important pain point for the perimeter security and intrusion detection market. “In the past, utilities tried to use video analytics to find targets. Because these systems were outdoors, a number of environmental factors affected performance, including weather, lighting and moving trees,” said Logan Harris, CEO of SpotterRF, adding “However, by combining our radar with FLIR’s pan tilt thermal cameras, you will be able to solve this problem.” Radar technology and thermal imaging integration Logan adds, “Together, SpotterRF’s radar technology and FLIR’s thermal imaging are able to locate a person in a 15 or 100 acre space, see hundreds of yards beyond the fence line, cue the camera, and alert the personnel all without the help of an operator.” In the past, only military organisations could access this level of advanced technology. Now, the FLIR and SpotterRF solution makes this security capability accessible and affordable for critical infrastructure, power distribution and commercial applications. High-level security for critical sites Our client is very pleased with the ability of the technologies to provide security for their critical sites" “Our client is very pleased with the ability of the technologies to provide security for their critical sites. One surprising benefit was the ability to use both the thermal cameras and radars for additional security and production uses.” said Klapak. He adds, “They now use the radars to activate security lighting based on motion within and outside the fences. This provides not only a green approach to security by lowering energy costs but also improves customer relations by reducing light pollution in residential neighbourhoods.” Minimal installation time The entire team was also impressed by the solution’s minimal installation time. Unlike deploying fibre optic cables on fence lines, which requires months for digging trenches, the FLIR and SpotterRF solution allows one to mount the radars and cameras on control shacks and lattice poles. This process only requires a week for installation. “The deployment occurred 4x faster than was anticipated,” said Harris, adding “VTI installed the systems at 25-30 sites in just three months.” Phased deployment VTI began installation in 2016 with plans to roll out the solution in a phased approach as part of a multi-year plan. Approximately 50- 75 sites will deploy the solution. On average, each substation has two FLIR PT-Series cameras and four SpotterRF radars (two per camera). Some of VTI’s other clients are also expected to deploy the same solution at 10-20 sites over the next few years based on the success VTI has proven in the utility environment.

It has become increasingly important to control the spread of Coronavirus through monitoring key symptoms, such as a fever. To reduce the risk to the key workers and patients of University Hospital Llandough from doing this manually, Oprema, the renowned Cardiff-based multi-brand distributor of security equipment, and its partner, Dahua Technology, the globally-renowned solutions provider in the global video surveillance industry, has donated a thermal imaging solution to the facility. Thermal imaging solution This high-tech thermal imaging solution can automatically detect a person’s temperature in less than a second without the need for personal contact, providing the hospital with an accurate primary screening solution. The process currently being used by many hospitals largely involves frontline health and other key workers using a handheld infrared thermometer to measure peoples’ temperatures as they enter and exit a facility. Temperature monitoring The Dahua Thermal Solution has an accuracy of ±0.3℃ and removes the need for handheld thermometers For this method to work, the individual conducting the temperature monitoring of people has to get very close to the potentially infected person, thereby increasing the risk of the virus being transmitted. These manual checks are also very time-consuming in an environment where no-one wants to wait longer than necessary, considering the threat of the infection. The Dahua Thermal Solution has an accuracy of ±0.3℃ and removes the need for handheld thermometers, so as to reduce the risk to staff and speeding up the patient entry process. Dahua Thermal Solution By combining the latest CCTV and thermal temperature measurement technology, the donated solution is capable of automatically detecting if a person has a higher-than-normal body temperature, and can screen individuals or larger groups simultaneously. As a comparison, using a handheld forehead thermometer to measure the temperatures of 5,000 people would take over four hours roughly. With the Dahua Thermal Solution, which is capable of measuring three people per second, checking the temperature of 5,000 people takes just approx. 30 minutes. Alarm indicators for high risk individuals The donated thermal solution has been installed in the Trauma & Orthopaedics Department at University Hospital Llandough. Should someone enter the space with a high temperature, an alarm sounds as an indication that they are potentially carrying a virus and should be checked by a medical professional. Chris Wilson, Consultant Orthopaedic Surgeon Trauma & Orthopaedics at University Hospital Llandough, commented, “We need to keep our clinic going during the current crisis, now for trauma patients and also later on for patients suffering with pain and disability waiting for urgent assessment.” Secure thermal screening solution The donated thermal solution will be a huge help to our team in screening patients quickly and effectively" He adds, “The donated thermal solution will be a huge help to our team in screening patients quickly and effectively, without putting those doing the measuring at unnecessary risk of infection themselves. Thank you to Oprema and Dahua for donating this great solution, it is really helpful in this current climate and very much appreciated by our team.” Matthew Epps, Managing Director at Oprema, added, “Being our local hospital, we wanted to donate the Dahua Thermal Solution to University Hospital Llandough to help in the fight against COVID-19, reducing the risk to our community’s frontline keyworkers and freeing up time for them to perform other critical functions”. Easy installation and operation Matthew further stated, “The same solution has been implemented in other environments requiring the screening of a high volume of people since the beginning of the pandemic, including airports and NHS Nightingale. We’re really pleased to be doing our bit locally by donating one of these systems to University Hospital Llandough.” Installation of this rapidly deployable solution requires very little disruption to general operations and can be up and running in as little as 24 hours from point of order.

The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misunderstood by the general public and why?

Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?

ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?