Artificial intelligence (AI)
ReconaSense, a provider of access control and security intelligence, announced two new members of the executive team. Pat Aiello joins as the vice president of global sales and Melanie Meyer Sommer serves as the vice president of marketing. Pat’s customer-centric and engaging leadership style will help accelerate the company’s go-to-market strategy to better serve its customers and partners. Melanie brings a passion for creating new market categories, brand building and digital marketing that will help drive awareness and visibility for ReconaSense’s award-winning technology and its unprecedented risk-based approach to security intelligence and access control. Experience in marketing and communications Melanie is a creative, performance-driven marketing leader bringing over 20 years of marketing and communications experience to ReconaSenseMelanie is a creative, performance-driven marketing leader bringing over 20 years of marketing and communications experience to ReconaSense. She has served as a marketing leader for some of the world’s largest technology brands including Dell, EMC and IBM as well as early-stage technology startups including SailPoint and Spanning. Prior to joining ReconaSense, she was the global marketing lead for RSA Security and their identity and access management product portfolio. A proven sales leader, Pat has a record of developing strong relationships with key integrators and end-users while also building high-performing sales organisations. With nearly 20 years of industry experience, Pat most recently served as the Director of Enterprise Sales at Hikvision and has also held leadership roles at March Networks, 3VR, CompuCom and Verizon. “I’m excited to be given this opportunity to leverage my experience in video surveillance and analytics,” said Pat. “Now I can help organisations truly integrate all of their physical security solutions into a unified security intelligence platform and to leverage the power of artificial intelligence that only ReconaSense can deliver.” Mitigating risk effectively ReconaSense is poised to solve critical problems to help organisations mitigate risk"“We are at a pivotal moment in the physical security industry,” said John Carter, president, CTO and co-founder, ReconaSense. “The advances in security technology, building automation and IoT devices bring an overwhelming amount of data and inputs for security teams to monitor and manage.” He further added, "ReconaSense is poised to solve critical problems to help companies and organisations mitigate risk quickly and effectively for overall improvements in security, life safety and operational costs.” “I am honoured to join this team of security, AI and neural network experts,” said Melanie. “They understand the value of real-time, dynamic security and integrated risk intelligence and are delivering proactive, intelligent solutions that can help make the world a better, safer place for us all.”
Spearheading the intercom sector with cutting-edge technologies and unique applications, Akuvox earned the spotlight at four recent security trade shows. The excitement surrounding Akuvox’s booths included cloud intercom solutions, smart home integration and the use of artificial intelligence. Akuvox cloud intercom solutions Over 80% of Akuvox’s visitors inquired about its cloud intercom solution. This indicated that it’s the prime time for the industry to adopt cloud for stellar user experience and additional revenue streams. Unlike its competitors, Akuvox offers more flexible solutions which better align with diverse requirements of different countries and regions. Though rooted in security and communication, Akuvox also received much attention from smart home professionals. Harnessing the power of Android via a decade’s R & D, Akuvox provides an easy solution for converging intercom with home automation. Its Android indoor monitor runs smart home apps like Zipato, Fibaro, iRidium and Control4 without a glitch. AI-enabled door phone, R29S Moreover, the AI-enabled door phone, R29S, definitely caused a stir. Visitors flocked to the booths to try out its facial recognition feature. A disruptor, Akuvox is among the world’s firsts to introduce AI into intercoms. By continuously optimising the algorithm since then, R29S is now able to carry out split-second verifications with high accuracy. A home base of deep innovation legacy, bright technical minds and strong service awareness, Akuvox is well-positioned to increase the value not only for homes and buildings, but also for its partners.
Matrix has announced that it will be participating in the prestigious and the world’s premier trade fair for Security, Safety & Fire Protection Intersec 2019. The expo is to be held in the Dubai World Trade Center, Dubai from 20th to 22nd January 2019. Matrix will be launching its new door controller and exhibiting its time-attendance, access control and video surveillance solutions at the event. Matrix is well-known for its indigenous and innovative range of solutions for IP video surveillance, access control, time-attendance and unified communications. All these solutions are specifically designed for large, multi-location enterprises, SME and SMB organisations. Matrix Comsec continuously works towards keeping abreast with the constantly upgrading technology by designing and manufacturing solutions that are equipped with the latest technology. Matrix will be presenting some of its indigenously engineered security solutions at the Intersec 2019 in Dubai. Overall, Matrix is focussed on new generation technologies such as video analytics, AI, Deep Learning, cloud, etc. Ultrafast fingerprint identification The device comes with higher processing speed, wall and flush mounting options, and increased fingerprint and event storage capacityMatrix Comsec is going to launch COSEC ARGO – the next generation door controller with a blend of performance and aesthetics. The door controller is equipped with features like 3.5” IPS touchscreen LCD with Gorilla Glass, elegant aesthetic with full frontal glass, open connectivity with ethernet, Wi-Fi, BLE, USB, PoE, ultrafast fingerprint identification (2x fast sensor), wall and flush mount options, simple and clean installation with minimum wiring, intuitive user experience, vandal resistant enclosure with IK08, and suitable for outdoor applications with IP65. It benefits organisations with reduced user verification time, higher security, versatility, improved productivity, low IT infrastructure cost, future proof, flexibility, etc. Additionally, the device comes with higher processing speed, wall and flush mounting options, and increased fingerprint and event storage capacity, further enhancing its efficiency. Live demonstration of Matrix products Matrix will demonstrate LIVE working of two of its unique and innovative solutions: COSEC VYOM – Solution experts will discuss how it assists users in using applications, hardware and software all as a service simultaneously. COSEC ARGO – Solutions experts will discuss at length its differentiating features and how they make the device the next gen door controller when it comes to access control. Matrix NETRA series of 2MP & 3MP IP Cameras – offer superior image quality along with multiple streams, video analytics and edge recording. Matrix PARAM series of NVRX – Network Video Recorders offering high resolution recording, live view of multiple streams, innovative cascading, powerful investigator and instant notifications. Weighbridge Integration - collects pictorial evidence of inward or outward vehicles by mapping unique numbers such as license plates, challan numbers or token numbers for further verification and auditing. Parking Management - addresses the need for automated functioning of small, medium or large parking areas.
ISC East, in collaboration with premier sponsor, the Security Industry Association (SIA), reported strong growth results at the conclusion of this year’s industry event in New York City. The International Security Conference & Exposition is the Northeast’s largest security trade show, where close to 7,500 security and public safety professionals convened this month to meet experts from over 300 leading security brands, all the while co-locating with the launch of Unmanned Security Expo New York and Infosecurity North America, Europe’s global information security event. Welcoming 85 new companies and brands and close to 1,000 more industry professionals compared to 2017, the ISC East exhibit hall bustled and featured expanded in-depth content - including new technologies and product categories, more special events/networking opportunities, and a variety of all-new complimentary education through SIA Education@ISC and Unmanned Security Expo New York. Comprehensive Security for a Safer, Connected World The extensive variety of vendors and professionalism of the ISC staff make it one of the best shows out there" Mary Beth Shaughnessy, Event Director for ISC Security Events, noted, “It was exciting to see such a robust expo floor and high attendance growth with our New York event this year, all while matching up to our brand theme of Comprehensive Security for a Safer, Connected World. The top attended education sessions were formed around a diverse spectrum of topics including cyber-physical integration, converged security for smart cities buildings, the impact of IT and AI on video surveillance/intelligence, critical incidents prevention and mitigation, plus drones, drone-detection, drone-regulations and policies, and more. The present and future is bright for ISC East and we are committed to providing great solutions and education for this community.” Over the past 4 years, the ISC East Show Floor has grown by over 60% in square footage and has come to be known as ‘the highlight of the year,’ stated by Linda Esposito, Security Specialist of US Postal Inspection Service. “The extensive variety of vendors and professionalism of the ISC staff make it one of the best shows out there. In addition, Alex Pachikov of Sunflower Labs, a first-time exhibitor at Unmanned Security Expo, commented, “This was the perfect venue for us to introduce the Sunflower Labs drone-based security system. We had the perfect audience and fantastic exposure to potential customers, installation partners and system integrators.” Unmanned Security Expo Additionally, while Unmanned Security Expo presented 15+ sessions dedicated to the in-depth issues, policies and opportunities for UASs and UGVs, the SIA Education@ISC East program offered 25+ complimentary education courses and highlighted two distinct Keynote Speakers for the first time at ISC East - Philip Halpin, Senior Vice President & Head of Global Security for Brown Brothers Harriman, and James A. Gagliano, Retired FBI Supervisory Special Agent, CNN Law Enforcement Analyst, and Adjunct Assistant Professor at St. John’s University. SIA Education@ISC East 2018 SIA Education@ISC East 2018 was a great success, with hundreds of conference attendees participating in education sessions, engaging keynotes and hands-on workshops" “SIA Education@ISC East 2018 was a great success, with hundreds of conference attendees participating in our education sessions, engaging keynotes and hands-on workshops,” said Don Erickson, CEO of the Security Industry Association. “This year’s sessions highlighted cutting-edge topics like the move to smart cities, convergence in the security industry, the use of artificial intelligence in video analytics, and how some legacy connections leave modern access control data vulnerable to hacking.” With so much learning and knowledge-sharing happening on the show floor, security professionals still found time to participate and engage at the numerous special events that ISC East had to offer, including: the first-ever SIA Women in Security Forum Breakfast, the new Mission 500 Hygiene Kit Building, the ever-popular ASTORS Homeland Security Awards, ISC East’s Featured Product showcase featuring some of the most innovative product technologies, a high-profile celebrity appearance of former NY Yankees player Tino Martinez , the signature ISC East Grand Opening Ceremony, the Crack the Tap Cocktail Reception, and so much more. ISC Security Events As ISC East comes to a close, the ISC Security Events portfolio continues to provide comprehensive security for a safer, connected world through ISC West and Unmanned Security Expo, and Connected Security Expo taking place on April 9-12, 2019 (SIA Education@ISC: April 9-11 | Exhibit Hall: April 10-12) in Las Vegas.
When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial Intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing humans from animals and statues The AI system continuously analyses video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting people’s privacy with AI Face Search All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common use cases of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalisation and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're likely to find a difference in size between companies. Whether it’s a global retail chain versus a small family-owned store, a corporate restaurant chain versus a mom-and-pop diner or a small bed and breakfast versus a large hotel chain — each side of the coin presents unique characteristics and advantages in a number of areas. Disparity in physical security industry Customers are drawn to products and services from large enterprises as the big names typically imply stability This disparity very clearly exists in the physical security industry, and differences in the sizes of product manufacturers and service providers could have important implications for the quality and type of the products and services offered. All too often, customers are drawn to products and services from large enterprises, as the big names typically imply stability, extensive product offerings and global reach. And that's not to say that these considerations are unwarranted; one could argue that larger companies have more resources for product development and likely possess the combined expertise and experience to provide a wide range of products and services. But the value that a company’s products and services can bring isn’t necessarily directly related to or dependent on its size. In an age where the common wisdom is to scale up to be more efficient and profitable, it’s interesting to pause and think about some of the possible advantages of small- and medium-sized businesses (SMBs). Typically, “small” companies are defined as those with less than 100 employees and “medium” with less than 500. Providing social mobility Schumacher argued that smaller companies are important engines of economic growth. Indeed, according to the Organisation for Economic Cooperation and Development (OECD), a group of 36 member countries that promotes policies for economic and social well-being, SMBs account for 60 to 70 percent of jobs in most OECD countries. Importantly, SMBs provide resilience in that there are often large economic and social impacts when big companies fail. Smaller companies are better for regional economies in general, as earnings stay more local compared to big businesses, which in turn generates additional economic activity. SMBs are also better at providing social mobility for disadvantaged groups by giving them opportunities and enabling them to realise their potential. Smaller companies are often more innovative, bringing to the market novel technologies and solutions such as Cloud, analytics, AI, and IoT New companies introduce new technologies There's no denying the role of start-ups when it comes to innovation. In the security industry, many new technologies (e.g. Cloud, analytics, AI, IoT) are first brought to the market by newer companies. In general, smaller companies’ products and services often have to be as good or better than others to be competitive in the marketplace. They are therefore often more innovative, bringing to the market novel technologies and solutions. And these companies are also more willing to try out other new B2B solutions, while larger companies tend to be more risk-averse. Customer service Aside from the quality of products and services, arguably one of the most important components of a security company’s success is its ability to interact with and provide customers the support that they deserve. Smaller companies are able to excel and stand out to their customers in a number of ways: Customer service. Customers’ perceptions of a product’s quality are influenced by the quality of support, and smaller manufacturers often possess a strong, motivated customer service team that can be relatively more responsive to customers of all sizes, not just the large ones. A superior level of support generally translates into high marks on customer satisfaction, since customers’ issues with products can be resolved promptly. Flexibility. SMBs have a greater capacity to detect and satisfy small market niches. While large companies generally create products and services for large markets, smaller companies deal more directly with their customers, enabling them to meet their needs and offer customised products and services. And this translates to adaptability, as SMBs become responsive to new market trends. By having a pulse on the market, smaller companies have much more flexibility in their supply chain and can adjust much faster in response to changing demand. Decision-making. Smaller companies are much more agile in decision-making, while larger enterprises often suffer from complex, tedious and lengthy decision-making processes. Communication is easier throughout SMBs, as smaller teams enable new ideas to flow and can solve problems faster. Job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction. SMBs are also generally more connected to local communities and participation in community activities leads to a greater sense of purpose. Additionally, SMBs have a much smaller impact on the environment, which is increasingly becoming an important consideration for today’s employees and customers. Though Schumacher's book takes a much deeper dive into the large global effects of scale on people and profitability, the general impact of a company’s size on its products and services is clear. It’s important for all players in the security industry to remember that the commitment and dedication to product quality can be found in businesses of all sizes. Ensuring safety of people, property and assets Large manufacturers may catch your eye, but small business shouldn’t be forgotten, as they can offer end users a robust set of attributes and benefits. While all security companies are aiming to achieve a common goal of providing safety for people, property and assets, smaller businesses can provide extensive value when it comes to driving the economy, innovating in the industry, providing quality employment and offering superior customer service.
There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The need for AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could.AI is a technology that doesn’t get bored and can analyse more video data than humans ever possibly could It is designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. There are two areas where AI can have a significant impact on video surveillance today: search and focus of attention. Faster search Imagine using the internet today without a search engine. You would have to search through one webpage at a time, combing through all its contents, line-by-line, to hopefully find what you’re looking for. That is what most video surveillance search is like today: security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further. That’s where artificial intelligence comes in. The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans With AI, companies such as Avigilon are developing technologies that are designed to make video search as easy as searching the internet. Tools like Avigilon Appearance Search™ technology – a sophisticated deep learning AI video search engine – help operators quickly locate a specific person or vehicle of interest across all cameras within a site. When a security operator is provided with physical descriptions of a person involved in an event, this technology allows them to initiate a search by simply selecting certain descriptors, such as gender or clothing colour. During critical investigations, such as in the case of a missing or suspicious person, this technology is particularly helpful as it can use those descriptions to search for a person and, within seconds, find them across an entire site. Focused attention The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans. Consider all the information a person is presented with on a given day. They don’t necessarily pay attention to everything because most of that information is irrelevant. Instead, they prioritise what is and is not important, often focusing only on information or events that are surprising or unusual. Security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further Now, consider how much information a security operator who watches tens, if not hundreds or thousands of surveillance cameras, is presented with daily. After just twenty minutes, their attention span significantly decreases, meaning most of that video is never watched and critical information may go undetected. By taking over the task of "watching" security video, AI technology can help focus operators’ attention on events that may need further investigation. As AI technology evolves, the rich metadata captured in surveillance video will add even more relevance to what operators are seeing For instance, technology like Avigilon™ Unusual Motion (UMD) uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual events, adding a new level of automation to surveillance. This helps save time during an investigation by allowing operators to quickly search through large amounts of recorded video faster, automatically focusing their attention on the atypical events that may need further investigation, enabling them to more effectively answer the critical questions of who, what, where and when. As AI technology evolves, the rich metadata captured in surveillance video – like clothing colour, age or gender – will add even more relevance to what operators are seeing. This means that in addition to detecting unusual activities based on motion, this technology has the potential to guide operators’ attention to other “unusual” data that will help them more accurately verify and respond to a security event. The key to advanced security When integrated throughout a security system, AI technology has the potential to dramatically change security operations There’s no denying it, the role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective at their jobs. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on what they do best: verifying and acting on critical events. This not only expedites forensic investigations but enables real-time event response, as well. When integrated throughout a security system, AI technology has the potential to dramatically change security operations. Just as high-definition imaging has become a quintessential feature of today’s surveillance cameras, the tremendous value of AI technology has positioned it as a core component of security systems today, and in the future.
ADT Inc.’s acquisition of Red Hawk Fire & Security, Boca Raton, Fla., is the latest move in ADT Commercial’s strategy to buy up security integrator firms around the country and grow their footprint. In addition to the Red Hawk acquisition, announced in mid-October, ADT has acquired more than a half-dozen security system integration firms in the last year or so. Here’s a quick rundown of integrator companies acquired by ADT: Protec, a Pacific Northwest commercial integrator (Aug. 2017); MSE Security, the USA’s 27th largest commercial integrator (Sept 2017); Gaston Security, founded in 1994 as a video surveillance integration company and whose services have since expanded to include intrusion, access control, and perimeter protection (Oct. 2017); Aronson Security Group (ASG), which delivers risk and security program consultants and offers advanced integration services, consulting and design engineers and a National Program Management team (March 2018); Acme Security Systems, among the largest privately held security systems integrators in the Bay Area, focusing on electronic security systems, access control, video networks and more (March 2018); Access Security Integration, a regional systems integrator specialising in design, delivery, installation and servicing of electronic security systems including enterprise-level access control, video and visitor management solutions, perimeter security and security operation command centers (Aug. 2018); In addition to their moves in the commercial integrator space, ADT has also sought to expand their presence in cybersecurity with the following two acquisitions: Datashield, specialising in Managed Detection and Response Services (Nov 2017); Secure Designs, Inc., specialising in design, implementation, monitoring, and managing network defense systems, including firewall services and intrusion prevention, to protect small business networks from a diverse and challenging set of global cyber threats (Aug. 2018). ADT has acquired more than a half-dozen security system integration firms in the last year or so For additional insights into ADT’s game plan and the strategy behind these acquisitions, we presented the following questions to Chris BenVau, ADT’s Senior Vice President of Enterprise Solutions. Q: ADT has been actively acquiring regional integrators this year – more than a half a dozen to date. Please describe the history of how ADT came to embrace a strategy of acquiring regional integrators as a route to growth? ADT's acquisition of Red Hawk is set to close in December, and brings premiere fire and life/safety solutions BenVau: Our acquisition strategy started at Protection 1 when we embarked on our journey to build out our commercial and national account business and add enhanced integration capabilities to our portfolio. The merger of Protection 1 and ADT brought that foundation to ADT which up to that point was primarily a residentially and SMB-focused company. After the merger, we set out to identify and acquire additional regional integrators that would continue to build on that foundation and deliver enhanced technical solutions, advanced technologies and an expanded service, install and support footprint. Through our acquisitions we now operate two Network Operations Centers and three Centers of Excellence. We are also unique in the industry with the number and variety of certifications, like Cisco and Meraki, our engineers hold which ultimately allows us to offer Managed Security as a Service. They have also enhanced our operational capabilities. Q: What criteria do you use to evaluate whether an integrator is a good “fit” for ADT? BenVau: First and foremost, we look at the culture of the companies. The companies that we target for acquisition must be metrics- and customer service-driven. Secondly, we look at the leadership teams. ADT view their acquisitions more like mergers and take a patient approach to integrating them into their business We have been fortunate in the fact the leadership of the companies we acquired remain with us today in key management and executive positions helping to drive continued growth within their organisations. We also evaluate their current customer base, unique solutions and their ability to complement and enhance our portfolio with the goal of becoming a leading full-service, enterprise commercial provider. Our acquisitions have bolstered our network capabilities, brought enterprise risk management services, and a broader solution set in high-end video and access control solutions. Our most recent acquisition – Red Hawk, set to close in December – brings us premiere fire and life/safety solutions. Q: What changes are typically needed after an integrator is acquired in order to adapt it to the ADT corporate model? BenVau: We view our acquisitions more like mergers and take a patient approach to integrating them into ADT while taking into account their culture. We want to ensure that we find the right positions for their people, embrace the right messaging and put the right processes in place. We acquire these companies because they are the best in their respective businesses and geographies and bring their knowledge and experience in markets or with solutions that we may not have had previous access to. ADT can support clients with their own in-house technicians which helps to ensure a consistent security program Q: How can regional integrators benefit from the ADT brand? Have your newly acquired integrators realised additional growth? BenVau: The companies we have acquired, generally, have exceeded expectations and surpassed initial goals. ADT brings expanded opportunities for these companies as well with our national footprint. Our National Account Sales Team has seen impressive growth over the years and are only limited by our ability to deliver. These integrators help to deliver on that. In the past, the regional players may have had to rely on sub-contractors to service their larger clients. With ADT, we can now support those clients with our own in-house technicians which helps to ensure a consistent security program across multiple locations.Our National Account Sales Team has seen impressive growth over the years and are only limited by our ability to deliver" Q: Are additional integrator acquisitions planned this year and into 2019? How much is enough and when will it end (or slow down significantly)? BenVau: We expect to close on our latest acquisition, Red Hawk, before the end of 2018. Red Hawk brings a national footprint focused on fire/life safety and security to ADT. While ADT already had a robust security offering, Red Hawk will contribute significantly to the fire side of the business. In addition, we will continue to evaluate the companies in the industry to determine if additional acquisitions make sense. Q: Do you expect greater consolidation of the integrator channel in the industry as a whole? Why is this a good time for consolidation? Is it a good M&A market for buyers like ADT? BenVau: We will continue to evaluate companies in the industry to determine if further acquisitions make sense. As for the industry, we can only speak for ourselves. Our focus is on investing in our field organisation, in particular our service technicians, engineers and project management teams" Q: What other trend(s) do you see in the industry that will impact ADT (on the commercial side) in the next year or so, and how? BenVau: In addition to their moves in the commercial integrator space, ADT has also sought to expand their presence in cybersecurity Networking is a big one. As we continue to drive integration of devices and services, from AI, “the cloud,” machine learning and even analytics, there will be more focus on the network they ride on. A deeper knowledge of network design, bandwidth impact, and system integration will be critical. As part of our acquisition strategy, we focused on talent to add to the team and have been able to add to our bench strength in this area. Q: Any other comments/insights you wish to share about ADT’s strategy, future, and role in the larger physical security marketplace? BenVau: Our focus is on investing in our field organisation, in particular our service technicians, engineers and project management teams. The cornerstone of our success lies in our ability to deliver outstanding customer support and service. It starts with sales and the ability to deliver security and life safety technologies, but it ends with a delighted customer who partners with us to help secure the things that matter most to them. Our recent acquisitions have more than doubled our commercial field operations teams and are key to establishing the ADT Commercial brand as a leading full-service provider of enterprise solutions to the marketplace.
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardised Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardised Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.
Security Essen 2018, held in Messe Essen, Germany, promised attendees a newly modernised trade show with a simplified layout and more interactive experience. Compared to previous years, halls were reorganised by technology area, with aisles laid out to make more direct pathways for attendees. The fair welcomed 950 exhibitors and more than 36,000 trade visitors from the global security market. Several manufacturers mentioned that footfall had been lighter than expected, but that the show had delivered on its promise to welcome more international visitors, in particular from the Middle East region. Exhibitors also grumbled about higher costs for booth space. Key security industry exhibitors Exhibitors expressed concern that the absence of key players reduced overall foot traffic Exhibitors praised the bigger aisles, which made it easier for visitors to navigate the show. However, some were unsure whether this was due to a better layout or simply because the show was missing key exhibitors. Notably absent were access control provider Dormakaba, security solutions company Honeywell, and surveillance providers Geutebruck and Dallmeier. Exhibitors expressed concern that the absence of key players reduced overall foot traffic. Security Essen hosted a particularly strong access control presence. Halls 2 and 3 were home to companies from across the access control and mechatronics spectrum. Sponsorship by EVVA covered the west entrance. The locking systems manufacturer, which celebrates its 100th anniversary next year, boasted significant floorspace. Exhibitors were pleased with the large access and locking presence, commenting that London-based IFSEC International tends to be dominated by video surveillance providers. EVVA, which celebrates its 100th anniversary next year, boasted significant floorspace Deep learning and artificial intelligence The push toward artificial intelligence (AI) in physical security continues, although the tone at Security Essen seemed to be shifting beyond hype and more toward how the technology can actually add value. For example, Hikvision’s cameras boasted more intelligence and processing power, and the company emphasised faster-paced product cycles. Customers ultimately do not buy AI – they buy benefits and solutions VIVOTEK embraced artificial intelligence as the biggest trend in the industry. The company demonstrated its latest deep learning technology for crowd detection applications. For Dahua, artificial intelligence allows users to easily search metadata in a video, including age and behaviour. Dahua demonstrated its solution for the transportation market, which is able to learn if a bus or train driver is falling asleep at the controls. However, some manufacturers chose not to focus on artificial intelligence. Representatives from Brivo and Eagle Eye Networks highlighted that customers ultimately do not buy AI – they buy benefits and solutions. Historically, video analytics were oversold and underdelivered, and the same could happen to AI if the term is overused in marketing security solutions. VIVOTEK embraced artificial intelligence as the biggest trend in the industry The German market & GDPR While the fair welcomed an increase in international visitors, many stands offered a distinctly German flavour. Exhibitors catered to German customers’ preference for data protection and high levels of privacy. Visitors were welcomed to the show by banners from Genetec, emblazoned with the slogan “Privacy matters… So, remember to forget me.” The video security provider’s stand demonstrated this concept more tangibly, via its Privacy Protector Module. The surveillance software, which is certified with the European Privacy Seal (EuroPriSe), monitors events while automatically pixelating people and vehicles in real time. If an incident occurs, an authorised operator can securely access the unaltered video. Visitors were welcomed to the show by banners from Genetec Other companies also acknowledged issues of privacy and cybersecurity. Hikvision noted that Europe is more regulated, which limits the implementation of the company’s products compared to those used in China. Dahua emphasised that its data for the German market is stored in Frankfurt to meet demands for data protection. IDIS made a point of saying there are no backdoors to their products. The deep learning products are easy to use and 96% accurate, says the company. FLIR has developed a cybersecurity hardening document, and strives to be transparent about cyber issues, including a web landing page where customers can raise any concerns. Vanderbilt is also pushing the cloud as a way forward with its ACT365 cloud-based access and video solution. Users are not intimidated by the cloud anymore since we all use it in our personal lives, says the company. Also on the access control side, EVVA were clear on the security of their AirKey mobile access system, which uses technology based on internet banking, double encryption and high-quality hardware. As well as demonstrating its SAROS thermal camera, FLIR strived for cybersecurity concerns to be addressed by customers Taking a broader view Nedap views security as being about allowing people to focus on their daily lives and work, safe in the knowledge that security is being taken care of. At the show, Nedap launched its new slogan ‘Security for Life’, stating that “true security is when you don’t have to think about it”. Nedap’s global client program represents a long-term commitment to projects. They are having more discussions with clients about risk management through standardisation and centralised policy.Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it Clients remain with Nedap because they keep investing in the platform, constantly updating the code and simplifying it to improve scalability for organisations, says the company. Nedap had one of the few double-decker booths at Security Essen. Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it. HID Global touted their extensive use of partnerships to provide solutions. SeeTec highlighted their move away from products to a more solution-based approach. FLIR, perhaps best known as a thermal camera company, were pushing their solutions approach to markets including intelligent traffic, smart city, video management and PSIMs. Nedap had one of the few double-decker booths at Security Essen Vertical markets in focus As vertical markets go, retail was big, and several players were offering some type of retail solution. Retail – along with banking, finance and transportation – was among Hikvision’s vertical markets of choice. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server SeeTec’s retail solution combines EAS with business intelligence and heat mapping. Dahua’s retail offerings include people counting and emotion detection, which can correlate with weather data, for example. Genetec also showcased a range of retail solutions. Technology improvements announced at Security Essen include FLIR's more robust FB6 series thermal line, Promise Technology's SMARTBOOST technology improved playback performance, and Videotec's cameras with better night performance. The extended 50m range of Optex's intrusion detection laser sensor reduces the need for cameras. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server. The Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart Signs of the U.S. congressional ban There were signs at Security Essen of an impact of the recent U.S. ban on use of Hikvision and Dahua equipment in government installations, although both big Chinese manufacturers maintained a high profile at the German show. For example, the Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart. Chinese camera manufacturer Uniview were keen to stress that they are not owned by Chinese government (neither is Dahua). Uniview’s all-IP camera line offers high resolution, low-light, multisensor and fisheye options, and AI software provides facial recognition, object detection, and fire and smoke detection at the edge. The company aims to increase its global presence with more international branch offerings and international factories.
Knightscope, Inc., a developer of advanced physical security technologies focussed on enhancing U.S. security operations, announced that it is has taken a major step in its commitment to help better secure schools across the country by selecting Clovis Unified School District in California as its beta testing location for a suite of new technologies under development. The Company had prior announced this effort earlier this year when it solicited students to get involved and submit essays on how Knightscope’s fully autonomous security robots could help in a school setting. Security robots to monitor school safety “With over 100,000 schools in the country, we need to develop a new set of tools and technologies as a critical part of our long-term mission to better secure the United States of America,” said William Santana Li, chairman and chief executive officer, Knightscope, Inc. Knightscope’s robots will provide the authoritative presence needed on a school campus and provide actual intelligence by filling in the blind spots"“Being able to utilise a real-world environment to test, sample, and iterate on new capabilities while inspiring students to pursue STEM careers is certainly a winning combination,” continued Li. “As a teacher of thirty years, my philosophy has always been to be proactive instead of reactive, and the idea of security robots monitoring a school is definitely a proactive approach to school safety. Knightscope’s robots will provide the authoritative presence needed on a school campus and provide actual intelligence by filling in the blind spots with their ‘eyes and ears,’” said Clifford A. Nitschke, Jr., AP United States Government and Politics Instructor, Clovis North High School. Trialling a new technology in school safety Mr. Nitschke’s class submitted the winning proposal to Knightscope. “We are honoured to be chosen by Knightscope and to be given the opportunity to pilot a new and exciting technology in the field of school safety.” The Clovis United Unified School District Governing Board is scheduled to meet on January 16, 2019 to formally accept the beta testing program by Knightscope. The meeting is planned to occur at 6:30pm at the Clovis Unified Professional Development Building, 1680 David E Cook Way, Clovis, CA 93611. Assuming an approval by the Board, the parties will determine implementation timing thereafter.
According to Save The Rhino statistics, over 1000 rhinos are killed annually in South Africa. These harrowing poaching statistics display a gloomy future for survival of this beautiful species. While many attempts have been undertaken over the past ten years to combat the devastating results of poaching, the country has not yet seen a steady decline in numbers year-on-year. It is with this knowledge that AxxonSoft’s Global Marketing Director, Colleen Glaeser, who is based in South Africa, decided to create a strategical and proactive anti-poaching approach, utilising the tools at her disposal, assisting a country in dire need of assistance. While Deep Learning, using Artificial Intelligence and neural network analytics in its algorithm, is not new to the security and surveillance industry, Colleen and the team at AxxonSoft global took the technology a step further, developing and implementing the software to help differentiate between humans and animals. Identifying actual poaching threats AxxonSoft’s surveillance software, which leverages Artificial Intelligence and Deep Learning technology now alerts the operators in the control room to an immediate poaching threat The implementation of this technology in game reserves and parks across South Africa has certainly been a game-changer regarding the war against poaching. For two reasons namely; this neural network solution can identify actual poaching threats (distinguishing poachers from their prey) while providing a proactive surveillance solution as opposed to a reactive one. Predominately utilised for face and license plate recognition, Deep Learning technology has never been adapted to tell the difference between humans and animals. Prior to the incorporation of Deep Learning in anti-poaching surveillance, software often failed control rooms and response units in that false alarms were on many occasions, set off by animals, insects and weather. Control rooms were not able to tell the difference between an actual threat and a false alarm, which often resulted in exhausting resources as teams were dispatched for animals who had touched the fence while grazing in their natural habitat. AxxonSoft’s leading surveillance software, which leverages Artificial Intelligence and Deep Learning technology now alerts the operators in the control room to an immediate poaching threat as poachers try and breach the fence perimeter to enter the reserve or park. Proactive surveillance solution AxxonSoft’s Deep Learning technology provides a proactive solution to surveillance whereas previous systems were somewhat archaic and reactive in their response to real threats Global Marketing Director for AxxonSoft, Colleen Glaeser says, “Our Deep Learning technology has been extremely successful thus far in telling the difference between animals and humans as the neural network algorithm can identify, through certain indicators, whether a human or animal has set off the alarm. If the software detects a human, the operations team is immediately notified and a dispatch team is sent to the scene in question.” Furthermore, AxxonSoft’s Deep Learning technology provides a proactive solution to surveillance whereas previous systems were somewhat archaic and reactive in their response to real threats. Due to expansive terrain and limited resources, rangers and antipoaching units often get to the scene of the crime too late. With the AxxonSoft technology, as soon as the breach occurs, cameras will identify if the breach has been caused by an animal or human, and the control room is immediately notified as to where the occurrence has taken place in the reserve or park. The dispatch team is given the necessary information and they head to the site where the occurrence has taken place. Real-time identification of threats By utilising this technology, we have been able to take a proactive approach, identifying the threat in a real time situation" The beauty about Deep Learning and Neural Network analysis is in its ability to learn and understand the conditions which lead up to an event, and that ultimately allows us to prepare for threats or potential breaches when the known conditions are met. “AxxonSoft’s technology has proved very successful in preventing killings as the team is able to get to the scene of the crime quickly. “By utilising this technology, we have been able to take a proactive approach, identifying the threat in a real time situation. The AxxonSoft team and I really believe this anti-poaching solution can aid in the war against poaching and drastically bring down the upsetting statistics. I can attest to the fact that we have seen great success in curbing poaching,” concludes Glaeser.
As an innovator in airport security, Oakland International Airport (OAK) announced that it has installed the Evolv Edge, a physical threat detection and prevention system powered by artificial intelligence, to streamline its employee screening program. This installation enhances OAK’s security posture by protecting against metallic and non-metallic threats while simultaneously improving operational efficiency. Physical threat detection system OAK is committed to applying advanced, innovative solutions to complex security operations OAK is committed to applying advanced, innovative solutions to complex security operations. The TSA acknowledged this commitment by selecting OAK as a TSA Innovation Site, a prestigious distinction that promotes improved efficiency and allows the airport to try technologies to benefit its growing passenger and employee base. As the second busiest airport in northern California, passenger travel at OAK is on pace to surpass the 13.2 million travelers that passed through the airport last year. To accommodate this growth, more and more employees are being hired to work at OAK. Therefore, OAK began researching innovative solutions related to employee inspection methods and equipment. Evolv Edge provides OAK with the ability to screen employees for metallic and non-metallic threats with a fast, non-invasive process. Designed with built-in wheels for portability, OAK can easily move the system throughout the airport allowing maximum efficiency for its employee inspection program. Non-invasive employee screening With Edge, organisations, such as OAK, can adapt a risk-based security approach while balancing security with positive experience With this installation, OAK continues to be at the forefront of security through its use of modern technologies to combat today’s evolving threat landscape. By replacing traditional physical screenings with Evolv Edge’s precision, mobility and multi-threat detection capabilities, OAK can control access and respond to different threat scenarios quickly and efficiently. With Edge, organisations, such as OAK, can adapt a risk-based security approach while balancing security with positive experience. “With today’s threat landscape, the security perimeter has expanded beyond traditional checkpoints,” said Mike Ellenbogen, CEO of Evolv Technology and a 20-year veteran in aviation security. “Evolv Edge’s flexibility and portability provides Oakland International Airport with an added layer of security when it comes to employee screening. Oakland International Airport is always at the forefront of innovation, and we will continue working closely with their team to ensure success and safety.”
It was over a century ago that Charlotte Hungerford Hospital (CHH) was founded, as a gift by industrialist Uri T. Hungerford. The vision was to create a community hospital that would serve as a beacon of hope and a place of comfort for the ill and injured. 100 years later, that same community spirit has helped CHH evolve into a vibrant, independent, affordable healthcare network that delivers a comprehensive range of healthcare programs and services for over 100,000 lives in Northwestern Connecticut. A challenging safety diagnosis Avigilon has made us more efficient as we don’t have to spend much time sifting through large amounts of video” Charlotte Hungerford Hospital prides itself on supporting patient and staff safety in all hospital areas and locations. Several years ago, they found themselves with an outdated security system that lacked quality video coverage and recording capabilities. CHH struggled with reliable video playback and faced frequent system crashes. As a result, the hospital’s security operators were often unable to provide accurate evidence during forensic investigations and many liability claims and hospital incidents went unresolved. CHH needed a cost-effective, comprehensive security solution that could protect patients and staff across multiple locations while still being flexible enough to scale with the hospital’s growing needs. Avigilon AI & analytics technology With a desire to improve its legacy surveillance system, CHH looked to Avigilon’s advanced artificial intelligence (AI) technology and video analytics to meet their security needs. CHH began a multi-phase upgrade that included installing over 100 Avigilon cameras with self-learning video analytics, deploying AI-based Avigilon Appearance Search technology and using impulse radar technology with the Avigilon Presence Detector (APD) Sensor. Avigilon Appearance Search technology – a sophisticated deep learning AI search engine – helps CHH quickly locate a specific person or vehicle of interest across all cameras both inside the hospital and care centres as well as outside parking lots. This technology provides CHH’s operators with enhanced situational awareness, enabling fast event response and helping to save time and effort during critical investigations. To protect areas of the hospital where cameras cannot be installed, CHH installed the Avigilon Presence Detector (APD), a discreet impulse radar device with self-learning radar analytics that scans, learns, and continuously adapts to its environment. Avigilon presence detector sensors Our Security Department’s mission at Charlotte Hungerford Hospital is the safety of our patients, visitors, and employees” Capable of detecting persons who aren’t moving or are hidden, the APD sensors help improve situational awareness for CHH staff, and are used in areas where cameras are not permitted, such as restrooms or change rooms. When integrated with Avigilon Control Centre (ACC) video management software, APD sensors alert CHH operators of human presence while still maintaining privacy. Avigilon H4 cameras were used throughout the hospital to provide exceptional image quality and built-in self-learning video analytics, which provides accurate detection and notification of movement of people and vehicles. CHH also deployed HD Multi-sensor cameras which provide up to four camera views per camera installation, using only one camera license and network drop. This allows CHH’s staff to efficiently cover all angles in order to detect, verify, and act on potential security events across the hospital’s premises. Avigilon H4 and HD multi-sensor cameras At the core of CHH is a desire to help the community and still serve as the beacon of compassion it was founded to be 100 years ago. With these values in mind, the hospital’s mission when it comes to security is the safety of patients, visitors, and employees. Avigilon’s AI solutions have helped achieve this by moving the CHH system from legacy to advanced and providing effective monitoring around the clock while also helping to create operational efficiencies. Since deploying ACC software, CHH’s operators spend significantly less time reviewing recorded video, allowing them to focus on proactive event response. Working with Avigilon, Charlotte Hungerford Hospital has a roadmap for continued growth and exceptional patient safety.
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Physical security technologies operate successfully in many different markets, but in which markets do they fall short? Physical security is a difficult challenge that can sometime defy the best efforts of manufacturers, integrators and end users. This is especially the case in some of the more problematic markets and applications where even the best technology has to offer may not be good enough, or could it be that the best technology has not been adequately applied? We asked this week’s Expert Panel Roundtable to reflect on instances when the industry may fall short: Which segments of the physical security industry are most under-served and why?
There is no expectation of privacy in a public space. That’s the premise on which most video surveillance applications are justified. But new concerns about privacy, specifically the General Data Protection Regulation (GDPR) in Europe, are changing expectations. And what if a camera must be positioned where a private area happens to be within its range? Fortunately, there are technology approaches to solving these dilemmas, as our Expert Panellists explain. We asked: What new technologies are helping video systems overcome concerns about privacy?