Shop security systems
It's a very common purchase for people to seek a smart security camera to remotely link them to their home whilst at work. Now the emphasis has shifted, with a lot more people working from home, business owners should consider a surveillance device to deter would-be thieves, protecting valuable equipment crucial for businesses to operate successfully. A robust security camera setup can aid existing security staff, and give business owners peace of mind out of h...
Johnson Controls, the global provider for smart and sustainable buildings has further expanded its Tyco Illustra range with the launch of a new Flex multi-directional camera. Designed to provide a highly cost-effective solution for monitoring activity over wide open spaces, the second generation Illustra Flex multi-directional camera is equipped with four separate image sensors which can be individually positioned and angled to provide up to 360-degree coverage via four separate non-stitched vi...
As the application scenarios are becoming more and more demanding, traditional security systems are having problems catching up and often face issues such as: too much false alarms triggered by pets, insects, leaves and other non-target objects; can only rely on video playback for confirmation after an event; and difficult evidence retrieval due to uncoloured images at night with Black/White monitoring. What’s worse, for a relatively comprehensive system, the user will need to spend more...
D-Link announced the new DCS-9500T Group Temperature Screening Camera Kit that can simultaneously scan up to 30 people with a rapid response time within 30 milliseconds, eliminating queues in busy public areas such as office buildings, factories, schools, shopping centres, etc. The DCS-9500T features dual-lens technology for high-quality footage, while 17 viewing modes and intelligent facial recognition allow for accurate, rapid identification. The DCS-9500T can precisely distinguish people and...
Midlands-based firm, Ecl-ips, is using its expertise in providing monitoring, CCTV and access control, to offer organisations a range of back to work solutions to keep customers, visitors and staff safe as the company continue to mitigate the risks from COVID-19. Occupancy Management Solutions With more businesses opening up Ecl-ips can help occupancy counting to ensure social distancing is maintained. Ecl-ips can offer Avigilon’s occupancy counting feature, as part of its video manageme...
The new family of social distancing tools supports the smooth return to a safe shopping environment by providing automated occupancy control, ensuring the number of customers in a physical space never exceeds a maximum limit. With Gunnebo’s OccuLinq software, retail managers enjoy real-time data on customer numbers at their fingertips. When a maximum occupancy level is reached, gates lock temporarily until another customer has left the store, after which a new customer is free to enter. A...
The world has changed with the COVID-19 pandemic. There are many new challenges and regulations. MOBOTIX’s intelligent video technology can support companies, institutions, public as well as private facilities during the crisis and in the restart after the lockdown. MOBOTIX has bundled the available "back-on-track video technology solutions" for its partners and customers to help get them up and running quickly and effectively. This makes it easier for industries and sectors such as retail, restaurants, airports, train stations, municipalities, industrial, service companies and educational institutions to "get back on track." MOBOTIX automates the "back-to-business restart" with professional analysis and thermal imaging technology, with an array of optional apps in the latest MOBOTIX 7 generation cameras and specially-developed add-on solutions from MOBOTIX’s global Partner Community. Highest cyber security Only the consistent adherence to rules and regulations will drive further improvements in this pandemic" The hardware and software of MOBOTIX can be adapted and converted at any time for numerous alternative industry-specific tasks, always with the highest cyber security. "Only the consistent adherence to rules and regulations will drive further improvements in this pandemic. By doing so we will hopefully move together successfully towards ‘normal life and work.’ It is a good feeling when we can support and accelerate this with our technology," says MOBOTIX CEO, Thomas Lausten. Entrance control system In many shops, schools and public buildings there are updated capacity limits for the number of visitors, customers or employees. To determine the current numbers, all entrances and exits must be checked. MOBOTIX video technology can do this reliably, automatically, and effectively - without the need for additional personnel. An entrance control system can be installed indoors or outdoors, for example, using a traffic light system or an automatic door control system. The MOBOTIX video analysis technology also allows the cumulative recording of the current number of people in complex and multi-story buildings using all cameras installed at the entrances and exits. Supporting Social Distancing "Social Distancing" is a widely used term. It describes the observance of minimum distances and is intended to reduce the risk of infection. MOBOTIX technology can also provide support here. Face mask detection In addition, sensitive zones, such as sterile zones in hospitals and nursing homes, can be better monitored and protected It does not monitor whether the minimum distance is maintained in all areas, but rather checks whether it could be maintained in general within heavily frequented areas. For example, video technology can detect overcrowding - e.g. in waiting areas or at checkouts - and resolve it by means of visual and acoustic warnings. The capacity and crowding of people are not the only concerns, of course. In many public areas, face masks are also required. It must be ensured that proper protection is worn. Partner solutions that rely on MOBOTIX technology can detect when face masks are worn and trigger alarms or warnings if violations occur. In addition, sensitive zones, such as sterile zones in hospitals and nursing homes, can be better monitored and protected. Recognising temperature abnormalities MOBOTIX TR (Thermal Radiometry) technology makes it possible to measure thermal radiation - even from people. Although MOBOTIX thermal technology does not replace medical devices, they can help analyse critical situations in order to escalate to further measures. It allows anomalies to be detected and reported. Identified persons can then be subjected to further examination and referred to medical personnel. "Our technology helps customers not only in times of crisis. MOBOTIX video security systems are valuable to our customers well beyond the crisis," says Lausten. “The high-end video systems can be used, adapted or converted at any time for numerous additional and new industry specific tasks. Our intelligent solutions cover much more than just security applications. For example, they offer outstanding potential in process optimisation or improving a service organisation. The investment in MOBOTIX video technology is and remains future-proof," says the MOBOTIX CEO.
An innovative and highly accurate people counting technology from OPTEX, a global provider of sensing and detection, is at the heart of a series of new solutions to support social distancing in business and commercial environments as the COVID-19-enforced lockdown is being gradually lifted throughout the Europe, Middle and Africa region. Thanks to embedding the latest Message Queuing Telemetry Transport (MQTT) protocol into OPTEX’s proven Akribos VC-1020 people counting system, three new solutions from IA Connects, Vaelsys and Xenometric have now been developed. The protocol enables data to be communicated in real time and for the people count to be instantaneously updated – a crucial factor in the live monitoring of people flow. People counting sensor To help employers comply with the governmental rules and create a safe environment for employees to return to, IA Connects offers a Social Distancing Room Management technology. It works by monitoring the number of people and occupancy level of common areas such as waiting rooms, meeting rooms, office lobbies, restrooms etc and displaying the appropriate instruction. It might, for example, state ‘do not enter’, ‘cleaning required,’ or ‘free to go,’ or any other such status that the customer defines. The solution comprises the OPTEX VC-1020 people counting sensor, WiFi Gateways including IA Connects’ MobiusFlow software, and display units mounted by the doors. The solution can communicate with any Building Management System (BMS) and capable of accurately monitoring occupancy levels during and after lockdown. Analytics and performance tool Vaelsys has developed EasyCount and updated their existing Datacentre people counting solution To manage the flow of people inside retail outlets as they steadily re-open, Vaelsys has developed EasyCount and updated their existing Datacentre people counting solution to provide more functionalities regarding the social distancing. EasyCount enables smaller retail outlets to display (with a clear ‘go’/ ‘wait’ dashboard) the number of people allowed into their store at any one time and the average waiting time. Datacentre is a scalable solution for larger and multi-site retailers that serves both as a people counter but also a more sophisticated analytics and performance tool. It has now integrated the MQTT protocol of their Akribos to provide real-time information and occupancy dashboards. Retail analysis purposes The third of the new solutions comes from Xenometric which has further developed its range of people counting and occupancy-level software packages to integrate the MQTT protocol and provide dashboards suited for enforcing the social distancing. The entry-level solution, Xenoview, is suited to independent retailers or smaller buildings. It collects the real time count data from up to four Akribos, displays the occupancy levels on an integrated dashboard, and issue instructions to ‘go’ or ‘wait’. The count data is stored locally and can also be used for retail analysis purposes. For larger or multisite applications, Xenometric has developed the X-Server. Similar to Xenoview in terms of its functionality, it differs in that it is fully scalable and includes an SQL database and full reporting functionalities. It can be hosted on the customer’s server or on the Cloud. Access and control queue Many businesses and retailers are using their security staff to manage access and control queue volumes" Masaya Kida, Managing Director at OPTEX Europe (EMEA Headquarters) says the new solutions provide installers with an opportunity beyond security: “Many businesses and retailers are using their security staff to manage access and control queue volumes and as such, installers have an opportunity to become the principal point of contact for bringing new solutions regarding occupancy level and social distancing." "Most of the solutions presented are not only solving the issue created by the pandemic, but also solve the ongoing challenge of efficiently and accurately monitoring occupancy levels within a busy working or retail environment.” Real-time analytics The OPTEX Akribos VC-1020 is a real-time and multi-directional indoor people counter that can provide more than 98% accuracy. It ignores trollies and baskets and manages groups of individuals by tracking the direction or every individual, even if they are loitering. It now features MQTT, a lightweight messaging open protocol, which manages telemetry information, and is used in Man-to-Machine M2M and IoT devices for real-time analytics, preventive maintenance monitoring etc. The MQTT protocol allows the people count to be immediately transmitted to the integrated occupancy software platform and gives an exact picture on how many people are in the shop, room or a specific area.
Vanderbilt has explored best practices for protecting employees and visitors when they come to a building. Below, Vanderbilt outlines a scenario of how the products can be used for area counting and pre-booking systems for occupancy management when social distancing. Example Scenario: Vanderbilt’s access control solutions can manage the number of people in an area at any one time. Automated people counting systems offer a method of counting and limiting access to certain areas. Operators can enable a maximum occupancy level to prevent overcrowding within a building or in an area. Reports and Alarms These systems can provide live data and trigger alarms in the event of an occupancy breach. This live data will enable organisations to take proactive decisions to prevent overcrowding and enforce social distancing effectively. This will enable security operators to evaluate which areas of a building are vulnerable to overcrowding with live statistics, including heat and path maps, people count reports, zone breakdowns, and alerts of congestion and bottlenecks. A red light or red and green lights can be triggered to show when people can enter. Suitable For: Retail outlet or supermarkets controlling how many people they can have in their store, with a red and green light being turned on as occupancy levels reach user-defined thresholds.
Following the guidance released in April, 2020 from the U.S. Food & Drug Administration and further updated documentation released on May 13, Seek Scan™ becomes one of the affordable thermal scanning solutions that meets FDA guidelines for initial body temperature assessment during the COVID-19 public health emergency. As U.S. businesses reopen, the Centres for Disease Control and Prevention has formally released its recommendations to create safe and healthy workplaces to protect workers and visitors. Within its guidelines, the CDC encourages employers and building operations specialists to consider conducting daily in-person or virtual health checks of employees before they enter the work site. Thermal imaging for body temperature screening For businesses and institutions looking for affordable temperature scanning capabilities, Seek Thermal offers Seek Scan, a thermal imaging system designed to quickly automate body temperature screening using skin temperature as a proxy. Displays an alert if the readings are warmer than the customisable alarm temperature Seek Scan is specifically designed and calibrated to deliver accurate skin temperature measurements while enabling social distancing protocols. In a few seconds, the system automatically detects a face, identifies the most reliable facial features for measurement and displays an alert if the readings are warmer than the customisable alarm temperature. "Thermal imaging systems are an important singular component of a broader strategy to create safer and healthier environments as we reopen our country," said Bill Parrish, Co-Founder and Chief Technical Officer of Seek Thermal. "There is plenty of ongoing discussion about the technology's capabilities. The position of Seek Thermal is that products such as Seek Scan can provide an initial assessment of a person's body temperature and should follow FDA guidelines by meeting the accuracy specification, including a reference heat source (black body) and be made for single person screening at a fixed distance. While thermal imaging is not a panacea for detecting anyone with novel coronavirus, the technology can help detect elevated temperatures and provide safer environments for businesses and other gathering places." Precise skin temperature measurement Finds the most accurate spot for measurement and displays a pass/fail alert Seek Thermal has developed customer relationships with a diverse group of organisations including manufacturers, government institutions, hospitals and medical facilities, office buildings, hotels and hospitality providers, small businesses, arts and entertainment venues and promoters, and professional sports organisations. Seek Scan utilises infrared thermal imaging technology, a temperature-controlled heat source and Seek Scan software to accurately measure and screen for skin temperature. Additional key features are below: Designed & Calibrated for Skin Temperature – Unlike typical industrial thermal cameras, Seek Scan was developed for precise skin temperature measurement and also includes a fixed heat source to maximise accuracy. Enables Social Distancing – Delivers the same performance as a temporal thermometer – but with a safe social distance. Fast, Automated Screening – In seconds, the system automatically detects a face, finds the most accurate spot for measurement and displays a pass/fail alert. Easy to Install and Easy to Use – Start scanning in minutes using two tripods and a Windows PC Proven Technology – Thermal imaging has been tested, studied and deployed globally for years in skin temperature measurement applications Affordable – One of the most affordable thermal imaging solutions following FDA guidelines during the COVID-19 Public Health Emergency Manufactured in the USA – Seek Scan is manufactured in Santa Barbara, California and is NDAA compliant Volumes and availability Seek Thermal continues to expand production capacity to meet demand from businesses of all sizes. One must not use Seek Scan to diagnose, or exclude diagnosis of, COVID-19 or any other disease or condition. A diagnostic test by medical professionals must be performed to determine if someone has COVID-19.
Facing the COVID-19 outbreak, many countries and regions have introduced prevention and control measures to fight against the pandemic, such as closing non-essential business establishments and restricting people’s movement in public places. Like many others, supermarkets and stores have also adopted safety protocols to comply with government directives, including hand sanitiser stations, customer and staff temperature monitoring, reduced capacity limits, contactless customer service and payments, etc., in order to keep their customers and staff as safe as possible. Effective prevention and control measures post COVID-19 However, a recent report from AP News shows that a lot of major non-essential retailers worldwide have been affected by COVID-19. According to Neil Saunders, Managing Director of GlobalData Retail, more than 190,000 stores have temporarily closed, accounting for nearly 50% of U.S. retail square footage. At the same time, Swedish fashion retailer H&M also implied that after temporarily closing 3,441 of its 5,062 stores globally, it may be forced to lay off some employees permanently. How to survive during the pandemic and take effective prevention and control measures after work resumption has become a major consideration for retailers across the globe. Maintain safe operations and improve business efficiency In response to the challenges facing the retail industry, Dahua Technology, a video-centric smart IoT solution and service provider, has launched a professional Retail Epidemic Safety Protection Solution to help retailers maintain safe operations and improve business efficiency during the pandemic, as well as providing upgraded plans to increase ROI after business resumption. Help retailers with preliminary screening of employees and customers with abnormal body temperature Featuring thermal body temperature monitoring and customer flow control, the Dahua Retail Epidemic Safety Protection Solution combines two technological advantages enabled by AI to provide double value for retailers, assisting in slowing the spread of the virus while creating a safe in-store shopping experience for customers. The Dahua thermal body temperature monitoring camera allows highly accurate body temperature monitoring of ±0.3℃ (with blackbody). With built-in AI algorithm, it can simultaneously monitor a group of people from up to 3-metre distance, enabling fast and non-contact access. When installed at the entrances of supermarkets and shopping malls, it can help retailers with preliminary screening of employees and customers with abnormal body temperature. It notifies users to take corresponding measures before the temperatures change significantly, thereby enabling the appropriate protocol and conducting a second verification by medical professionals if necessary. Automated counting of customers entering For retailers who require limited customer flow during the pandemic, the Dahua AI-empowered people counting camera can automatically and accurately calculate the real-time number of people entering the store, avoiding congestion and helping to mitigate the spread of the pandemic. When the number of shoppers exceeds the set value, the device will alarm and will display on the digital signage at the entrance of the store that the number of people inside is full, reminding customers to wait at the door. Visualised central platform for retailers to manage their stores, staff, and customers No extra employees are needed to count customers manually at the door, which can help retailers reduce labour costs and improve their management efficiency. Moreover, the Dahua DSS software integrates all the information and functions into one system, creating a visualised central platform for retailers to manage their stores, staff, and customers more efficiently. It is worth noting that this is a cost-effective solution that offers multi-functions and long-term usage for retailers. In addition to basic monitoring features, this system can also help retailers create business value after the pandemic. Intelligent Analysis to boost business after resumption Boasting intelligent business analysis functions, it can help retailers understand their customers better and adjust business strategies based on statistics such as customer profiles and preferences, traffic flow during peak hours, the impact of weather and temperature on customer flow, etc., thus increasing the store’s appeal to its customers. Effective solution that helps secure operations during the pandemic and subsequent recovery The Dahua Retail Epidemic Safety Protection Solution provides retailers with a long-term and effective solution that helps secure operations during the pandemic and subsequent recovery. Combining many of the aforementioned functions, this solution is suitable for a wide range of retailers, such as supermarkets, shopping malls, grocery stores, restaurants, casinos, pharmacies, etc. IoT Video solution, service provider Dahua Technology Zhejiang Dahua Technology Co., Ltd. is a video-centric smart IoT solution and service provider. With more than 16,000 employees all over the world, Dahua solutions, products, and services are applied in 180 countries and regions. Committed to technological innovations, Dahua Technology continues to explore emerging opportunities based on video IoT technologies and has already business in machine vision, video conferencing systems, professional drones, electronic licence plates, RFID, and robotics etc, enabling a safer society and smarter living.
To limit the spread of COVID-19, many governments, municipalities and enterprises world-wide are introducing new health and safety measures to ensure that all entrants to public buildings are screened for above average temperatures. In response to these new measures, Pangea, a global supplier of digital identity and security solutions is announcing the integration of thermal imaging technology as part of its biometric access control and incident management solution. The thermal imaging technology implemented by Pangea, was first introduced during the SARS outbreak in Asia in 2002 and enables security personnel to scan a continuous flow of people entering a public space or building. Thermal Imaging Access Control technology is faster and more suitable for the movement of masses of people as it does not require people to stop and queue in line while their temperature is taken. Thermal imaging technology Biometric and Thermal imaging technology initiatives have been implemented as part of South Korea’s response to COVID-19, helping the country to ‘flatten the curve.’ South Korean government ministries have been working together using a ‘Coronvirus Data Hub’ to provide accurate data about those infected by COVID-19, which has helped manage the spread and reduce new incidences of COVID-19. South Korea’s experience shows that “diagnostic capacity at scale is key to epidemic control,” says Raina MacIntyre, an emerging infectious disease scholar at the University of New South Wales, Sydney. Automated thermal imaging technology This technology offers a non-intrusive, non-contact solution for controlling the spread of viral infections “Our Geriatric Hospital serves residents with a high risk of contracting COVID-19,” said Deborah Goldberg, Head Nurse, Beit Hadar Geriatric Medical Centre. “The installation of the Pangea Bio-Thermal Imaging Access Control solution gives us and our residents another solution for protection against the virus in these troublesome times.” For Pangea, a company with over 25 years’ experience in the deployment of complex large-scale digital identity and security projects, the integration of automated thermal imaging technology is an obvious next step. This technology offers a non-intrusive, non-contact solution for controlling the spread of viral infections in large-scale public spaces including office buildings, shopping malls, educational campuses, sports arenas and cultural centres. Security infrastructure solution For the enterprise organisation, Pangea can integrate these digital heat sensors with other corporate digital security mechanisms such as biometric face recognition to create a more robust security infrastructure for corporate facilities. “The outbreak of COVID-19 has changed the world and is expected to have a significant impact on our daily lives, today and in the future,” says Rafi Kaminer, CEO and Founder of Pangea. “We think government and enterprise organisations need to take on a new “social role and responsibility” to keep people safe from potential COVID-19 individuals who may infect others." "In Israel, only Pangea has the expertise and technology to help public and private sector organisations roll out an automated bio-thermal imaging solution as part of our broader safety and security infrastructure solution for any type of facility, at any scale, anywhere in the world.”
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
Small business owners work hard. They are often the first ones there in the morning and the last to leave at night. Even then, they likely bring their work home with them. During that time, everything they do is aimed at making their business as successful as possible. Because of this, many business owners don’t take vacations, and if they do, they spend a lot of time worrying about their business while they’re away. In both cases, the potential for burnout is tremendously high. The primary concern for these individuals is loss, whether from theft, waste, vandalism or other causes. Depending on the degree of the loss, it can have a devastating effect on small business. Therefore, professional security solutions must be top of mind for these businesses. Small business owners can take advantage of advanced technology that can help them work smarter, not harder Video surveillance for small businesses One technology that can address loss, the feeling of helplessness that comes from not being on site and more is video surveillance. Sadly, it’s not always on the radar for small business owners, many of whom think video surveillance is very expensive and out of reach. But that couldn’t be farther from the truth. There are high-quality, relatively inexpensive solutions that don’t require much, if any, configuration, allowing an installer to place cameras, run cable, plug cameras into the recorder and use software to get end users up to speed on remote access. Best of all, almost all of these solutions come with a mobile app or other means of accessing video—both live and recorded—remotely from a smartphone or tablet. In a world where our phones have become our lifeline to a lot of information, including email, banking, inventory management and more, a security system simply has to provide this type of access. Given the availability of cost-effective video surveillance solutions and their ease of use, small business owners can take advantage of advanced technology that can help them work smarter, not harder in a few key areas. Video surveillance solutions come with a mobile app for accessing video remotely from a smartphone or tablet Efficient incident monitoring Having a high-quality video surveillance system with proper coverage means that any time an incident or loss occurs, a small business owner can go back and find it on the video and identify exactly what happened. For example, if something goes missing from a retail store, reviewing the video will reveal exactly what happened, when it happened, how it happened and—depending on lighting, camera resolution and field of view—possibly who took it. Video systems can also be valuable from a liability perspective. Slip-and-fall claims are not uncommon, but in many cases they turn out to be false. Thankfully, cameras can provide video that will support or refute a claim. Without video, such incidents could be costly for small businesses. A simple review of recorded videos will solve any mystery and eliminate the potential for a long argument with no evidence Video recording for incident verification Another example would be a customer who claims they were shorted on the change they received from a cashier. Rather than taking the time to count the money in the drawer and reconcile that with receipts, a small business owner could simply review video from a camera placed above the point of sale to determine if the customer’s claim is correct or if they may have been mistaken. This feature can also help alleviate or avoid a potentially awkward or difficult situation when there’s a difference of opinion with a supplier. Say for instance a delivery driver claims he or she brought three cases of product to the back door, but there are only two cases in the stockroom. A simple review of the video that’s been recorded will solve the mystery once and for all and eliminate the potential for a long, drawn-out argument with no evidence one way or the other. Smartphones for remote monitoring It’s natural for small business owners to feel stressed when they’re not at their physical location. After all, they’re the ones who have invested in the business and are responsible for making sure it runs smoothly and profitably from day to day. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time they are supposed to be. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time Rather than sitting on a beach and worrying about whether the store opened on time or if employees are doing what they’re supposed to be doing, an owner can pull out his or her smartphone, log in to remotely to the video system and know for sure. That peace of mind is invaluable for small business owners. This is also helpful for business owners with multiple locations. Because no one can be in two—or more—places at once, a video surveillance system can provide eyes and in some cases ears at a location, which can be accessed at the click of a button. Video surveillance for training For a small business, it’s imperative that employees follow established policies and that staffing levels are maintained at the most efficient level possible. These are two other areas where video surveillance can help. If a small business owner sees that something isn’t being done properly, whether by a single employee or if the problem is more widespread, he or she can use video for training purposes. They can sit down with the employee or employees to review the video and explain the proper policies and procedures. Conversely, video can be used to demonstrate proper techniques or even to recognise employees for a job well done. From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times Maintaining staffing levels From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times. A business owner can review video from 3 p.m. on a Saturday to see how many customers are in a location and determine the ratio of employees to customers. Looking at a variety of times over a period of weeks or months could help determine optimal staffing levels, which may lead to the decision to increase staffing on Saturday afternoons when a store is busy. This will help improve customer experience and potentially increase sales. Motion detection for accurate access control Cameras can be deployed with motion-detection sensors to alert business owners when someone enters a certain area, whether during or after business hours. In many cases, detected motion can trigger an alert and/or a video clip to be sent to the business owner’s smartphone so they can review and verify whether something is out of the ordinary. These deployments could be set up to monitor a variety of locations, such as an office, safe, doors and other sensitive areas at all times or just during specific hours. If motion is detected during off hours, the business owner can view video and alert police that an unauthorised individual is at their business. Surveillance videos can be used to demonstrate proper techniques or even to recognise employees for a job well done Cybersecure video surveillance systems From a cybersecurity perspective, manufacturers are constantly releasing firmware updates to protect cameras from malware and/or unauthorised intrusion. Once someone has accessed any device, all systems and devices connected to the same network become vulnerable. Updating these devices tends to be an afterthought for small business owners, who may either forget or simply not have the time to do it. So it should come as no surprise that these important updates often go uninstalled. Today’s advanced video systems overcome this obstacle with easy updating, which can be performed by small business owners or installers to ensure constant protection. Other systems are available with auto-updating capabilities, which remove the onus from small business owners completely. Today’s advanced video systems overcome cyberthreats with easy updating Cost-effective surveillance solutions These are just a few of the many benefits video surveillance systems offer small business owners. What’s important to note is that for each to be successful requires having to have the right camera for the right environment. For instance, a camera positioned at the back door of a business has to have wide dynamic range to deal with changing light levels throughout the day. A camera used to monitor transactions must offer high enough resolution to identify bill denominations. Today’s solutions are cost-effective, easy to use and offer the flexibility to monitor operations from anywhere at any time – giving small business owners the power to work smarter, not harder to grow their bottom line.
In 2017 we saw a lot of new construction projects, and many existing buildings upgraded their security systems to include high-resolution cameras and better-quality recording systems. Because the economy is stronger, many businesses and municipalities increased their security budgets for large-scale and public projects due to terrorism threats in public places. Smart cities became more popular One of the bigger trends we saw in 2017 is the growing popularity of smart cities and the adoption of public safety systems in both North American and Europe. This includes many cities creating wireless network infrastructure for public WiFi connectivity and for their surveillance network. Oftentimes smart cities develop because of an initial safe city initiative and then cities start to leverage the same infrastructure for more applications. Impact of terrorism Unfortunately, we saw a growth in terrorism attacks in 2017 in Europe and the United States. This has had a significant impact on security in public spaces where large groups of people congregate for entertainment, shopping and sporting events, all of which are now potential targets. We started to see cities install bollards on streets to prevent trucks from driving up on people on sidewalks and video surveillance systems so that police can monitor public spaces in real time. An example was the SuperBowl LIVE venue in Houston, which held several large outdoor events. To help monitor these events the city deployed a mmWave wireless network system for the surveillance cameras which were installed to monitor this area. Cybersecurity a growing concern In addition to terrorism threats, cybersecurity has become a growing concern and focus. More and more manufacturers, including Siklu, have begun to develop secure systems that are extremely difficult for hackers to gain access to because an encrypted network is no longer enough. The devices on the network also have to be secure. There is a growing shift towards younger generations wanting to live in the city where they have access to public transportation, restaurants and entertainment Looking ahead to 2018, the security market should expect to see continued growth in the use of video analytics for proactive surveillance purposes and more technology that leverages the intelligence of this data. Also, there is a growing shift towards younger generations wanting to live in the city where they have access to public transportation, restaurants and entertainment. They also expect to live in a safer environment and this is where the smart city approach comes into play with the introduction of WiFi in parks and public spaces, along with surveillance systems. These two solutions and services can now sit on the same network, thanks to better connectivity options and interference free solutions, such as mmWave wireless radios. Embracing new technology Next year the winners will be those who embrace new technology and do not solely focus on security. It’s important to embrace other IoT devices and recognise that video as a service is growing in demand. Cloud-based solutions are also growing for both video storage and monitoring management systems. The losers will be those who are not willing to embrace new technology, those who offer poor service and those who don’t expand their business to include professional services. Siklu success Siklu’s security business has doubled year over year, and there are now more than 100 cities globally with a Siklu radio deployed. This is because there is an increasing acceptance of our mmWave wireless technology and people are starting to recognise the benefits our systems provide when compared with installing new fiber or a traditional WiFi system. We recently introduced a new point-to-multipoint solution called MultiHaul™, which utilises immune narrow beams within a point-to-multipoint network topology and enables interference free connectivity and complete security. The solution’s 90-degree scanning antenna auto-aligns multiple terminal units from a single base unit, serving multiple locations while reducing installation times to minutes instead of hours by a single person and the total cost of ownership for end users.
A new crime wave is hitting automated teller machines (ATMs); the common banking appliances are being rigged to spit out their entire cash supplies into a criminal’s waiting hands. The crime is called “ATM jackpotting” and has targeted banking machines located in grocery shops, pharmacies and other locations in Taiwan, Europe, Latin America and the United States. Rough estimates place the total amount of global losses at up to $60 million. What is jackpotting? ATM jackpotting is a combination of a physical crime and a cyberattack. Typically, a criminal with a fake ID enters a grocery shop or pharmacy posing as an ATM technician, then uses a crowbar to open the top of the ATM – the “top hat” – to gain access to the personal computer that operates the machine. If a legitimate customer approaches the machine in the meantime, it can operate as usual until activated otherwise by the malware Once he or she has access to the PC, they remove the hard drive, disable any anti-virus software, install a malware program, replace the hard drive and then reboot the computer. The whole operation takes about 30 seconds. The malware then enables the thief to remotely control the ATM and direct it to dispense all its cash on command. An accomplice – the “mule” – later approaches the ATM to collect the bounty, as the “technician” remotely directs the machine to dispense all its cash. If a legitimate customer approaches the machine in the meantime, it can operate as usual until activated otherwise by the malware. ATMs in supermarkets and pharmacies tend to be targeted because they may not be as well-protected, and store personnel likely would not know who is authorised to work on the ATM. In contrast, anyone approaching an ATM at a bank location would be more likely to be challenged. Emergence of criminal activity The crime first emerged in the United States several months ago, and the U.S. Secret Service, financial institutions and ATM manufacturers have been scrambling to find a solution. Older ATMs are particularly vulnerable. In some cases, financial institutions have not embraced the highest levels of security offered by ATM manufacturers because of costs, and because previously the crime was not common in the U.S. One estimate is that losses north of $10 million have occurred in the U.S. just in the last couple of months. “There are solutions, and then there are ways to get around the solutions,” says Samir Agarwal, Accelerite’s general manager for security. Hackers remove the hard drive, disable any anti-virus software, install a malware program, replace the hard drive and then reboot the computer ATM protection technology Accelerite is a California-based software company that focuses on the digital enterprise, including hybrid cloud infrastructure, endpoint security, Big Data analytics, and the Internet of Things. Accelerite’s solution to the ATM jackpotting problem is built on the company’s Sentient security framework. Accelerite’s approach to ATM jackpotting is to immediately stop the dispensing of cash when any sign of trouble is detected. The system can track alarms, such as when a “top hat” is opened, when a hard disk is removed, if the antivirus software has been tampered with, and so on. The system can send a notification within 20 seconds that the ATM is being hacked and then automatically shut down the machine. If the bad guy reboots the machine, the system can confirm there was a previous alert and shut it down over and over. “We create multiple lines of defense,” says Agarwal. “The criminal would decide it’s not worth his while and walk away.” Origins of ATM jackpotting ATM jackpotting originated back in 2010 when Barnaby Jack, a New Zealand hacker and computer expert, demonstrated how he could exploit two ATMs and make them dispense cash on the stage at the Black Hat computer security conference in Las Vegas. Since then, malware has been created and made available on the “Dark Web” that can instruct an ATM to dispense all its cash on demand. Previously ATM jackpotting attacks have focused on more cost-conscious global markets and those likely to use older-model ATMs with fewer security features. Strong U.S. law enforcement also likely prevented criminals from taking the risk – until now. Attacks in the United States have raised awareness. “There is more cognisance of the possibility of bad things happening,” says Agarwal. “This came out of nowhere and had not happened in the past in the United States. This crime is unlike what you hear about hacks or when data is stolen – there’s just money being stolen.” Best practices to prevent an attack However, the consequences impact every level of the industry, including ATM manufacturers and financial institutions. Also, the supermarket and grocery shops that are targeted face additional security challenges, and even consumers could lose confidence in ATMs if they think their personal information could be at risk. There are best practices that can also prevent an attack. For example, an ATM computer could have a “white list” of approved applications and not allow anything to be installed that is not on the list; for instance, no malware. Another approach is to encrypt the disk drive so that a key or certificate is needed in order to install new software. Agarwal notes that solving the challenge of ATM jackpotting illustrates the need to combine both physical and cybersecurity approaches to protect modern companies. “It’s the reality as we move into a more digital world,” he says. “Physical security at that level will be difficult to protect, and you will be depending more on cyber solutions. It’s the direction the world is moving into.”
The Middle East security market provides a healthy opportunity for manufacturers who can capitalise on the region’s key verticals. Intersec’s 20th edition show focused more on solutions than on products, including solutions for the growing retail sector and an infrastructure market requiring ruggedised equipment to stand up to harsh environments. Intersec hosted security, safety and fire protection exhibitors from over fifty countries at Dubai’s spacious International Convention and Exhibition Centre on 21st - 23rd January. For the security market, the show was an opportunity to demonstrate how the industry’s latest technologies can benefit end-users in the UAE and globally. While the show hosted many impressively-sized stands from key security players, these tended to reflect the ongoing shift from a product-centric market to a focus on customer problems and solutions. Rather than filling the floorspace with an abundance of products, many brands chose to showcase how their flagship solutions could function in real-world applications. Retail surveillance delivers ROI Numerous companies opted to highlight their retail solutions – a key vertical for Dubai, which is known for its elaborate city shopping hubs. The Axis Communications stand allowed visitors to experience its network video offerings for the retail sector, including integrations with Electronic Article Surveillance (EAS) and Point of Sale (POS) technologies. Solutions on show reflected how security systems are increasingly expected to provide a tangible return on investment: With options for queue management and people counting, Axis video technology can be used to provide business intelligence and improve the customer experience, as well as enhancing safety. IP video manufacturer Vivotek also showcased its latest retail offering, including fisheye cameras with built-in crowd detection and heatmap technology, which can help retail managers analyse customer traffic patterns and highly frequented areas. The panoramic nature of Vivotek’s IP cameras makes them ideal for collecting comprehensive data from retail stores. MOBOTIX CEO Thomas Lausten demonstrates how the company’s dual modular camera delivers high-quality images in extreme weather conditions IP video in extreme conditions The MOBOTIX stand was also less product-driven than at past shows. Instead, the focus was on how the manufacturer combines intelligent IoT technology and robust materials to address real end-user needs. CEO Thomas Lausten, who joined the company in June 2017, was on-hand to demonstrate how the company’s dual modular camera continues to deliver high-quality images in extreme weather conditions including ice, rain and sand. Rugged solutions were a big theme across the show floor. This is unsurprising given Intersec’s location in Dubai – the Middle East provides ample opportunity for the security market to capitalise on large outdoor projects, including the oil and gas industry. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments. The stand hosted an immersive ‘Experience Centre’, where the company’s flagship PTZ cameras moved in sync to a rolling video, demonstrating their use in vertical markets including oil and gas, marine surveillance, and critical infrastructure. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments MENA security market requirements Storage provider Promise Technology showcased its latest portfolio of surveillance solutions, including a cloud-based infrastructure optimised for growing IP video requirements. The manufacturer also introduced its new Vess A700 network video recorder series. This latest NVR offering specifically targets medium- to large-scale applications such as banking and industry. Such a solution is ideal for the growing Dubai market, where strict legislation requires a video retention time of 180 days. Intersec is set to return to Dubai from 20th - 22nd January 2019. Organisers expect over 1,300 exhibitors from across to globe to come together for a bigger, wider ranging and more innovative show.
Global positioning systems (GPS) have a role to play to combat shoplifting, especially in the fight against the growing trend of large-scale organised retail crime (ORC). Todd Morris, founder and CEO of BrickHouse Security, recently explained to me how GPS fits into the fight against retail crime. A variety of GPS devices – from small “micro” sensors to plug-in devices for cars to wired devices – can all be tracked using the same cloud-based service, which manages the devices. GPS devices provided by BrickHouse and others can be inserted in retail goods by a drug retailer, department store or even by a pharmaceutical manufacturer. The devices are often inserted into expensive luxury goods. In each case, the industry pays BrickHouse or another supplier for the GPS devices, which allow the goods to be tracked by police. Many law enforcement organisations have access to the cloud service, which they use for ORC investigations. “They’re not just trying to thwart the individual shoplifter, but organized crime,” says Morris. “It’s fencing that creates the demand. We help law enforcement officers shut down the fence.” The platform is designed to promote collaboration between retailers and the police. In each jurisdiction, each GPS tracker is linked to a police investigator who gets an alert of its location. It’s a good example of the benefits of approaching a problem from multiple angles. While out shopping, we see a lot of investment by retailers in preventing shoplifting – video cameras, inventory sensors, parking lot barriers to prevent smash-and-grabs. If all these measures fail, it’s good to know there’s a chance of solving the crime by following the stolen goods.
Sharps Pixley is a British bullion house, formed in 1957 when two historic private bullion partnerships merged. In 2015 Sharps Pixley decided to put physical gold back on the streets of London via a flagship high street presence in St James’s Street, just off Piccadilly. In this very special shop, not only can customers buy products but they can also store them on-location in new, state-of-the-art safe deposit box facilities. Sharps Pixley needed to upgrade their ageing control system for their safe deposit box service. Old biometric system They were facing a number of challenges with their old biometric system which was substantially impacting customer experience and satisfaction: Capturing fingerprints during the enrolment phase, especially with older clients, would typically take several attempts. During the verification process, the shop operator faced similar issues thus requiring multiple system restarts to get the device working correctly. The software was unstable and would often crash. New additional functionalities were also required to be able to offer the correct secure services to the clients: Two person authentication to access a single safety deposit box. Manual authentication in addition to biometric identification. Replacing the key fob with a biometric solution. Access control technology Arana Security was contracted to help. Operating in the UK and Middle East, Arana Security specialises in biometric solutions, access control technology, surveillance and monitoring systems. They set about to design a new application for Sharps Pixley, to enhance the security, authentication and usability of the system - adding new next-level security clearance and a fresh and improved enrolment of clients’ biometrics. For the important biometric part, Arana Security and Sharp Pixley selected IDEMIA’s MorphoWave Compact contactless fingerprint device to enable fast, smooth and accurate verification of clients. MorphoWave Compact performs a 3D scan and verification of four fingerprints in less than one second, in a quick, easy and hygienic touchless hand wave gesture. Thanks to advanced algorithms based on Artificial Intelligence, the accuracy is very high, even with ageing fingers. Contactless biometric devices The system provided has improved the client’s service and provided a more robust, secure and reliable solution The implementation of MorphoWave Compact contactless biometric devices meant less time wasted at the desk waiting for confirmation of IDs and less stress on both the clients and employees. The system provided has significantly improved the client’s service and provided a more robust, secure and reliable solution. Sharps Pixley’s comments: “We approached the Arana team with a particularly unique set of problems to resolve including a security system that used hardware and software originally designed for a totally different purpose. I knew what I wanted but was not sure if it was possible. I was essentially an explorer deep in the jungle with a perfect map in my own head, but with no tools or machinery to hack my way out." Provides palpable reassurance "Arana did more than just clear a path for me to get to my destination - they paved the road for me afterwards. MorphoWave Compact device from IDEMIA is the icing on the cake that makes this all possible. Used properly it is refreshingly simple and intuitive. The team here and our clientele no longer struggle to manage or use our access system. The device itself provides palpable reassurance in the technology and that has true value”, says Bruno Garcia, Sharps Pixley.
Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorised from unauthorised people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys combine the powerful features of electronic access control with the convenience and familiarity of mechanical keys. In hugely diverse leisure settings across Europe, they already help managers do more with less. Everyone treasures their leisure. The right access solution can help one do it safely without putting a burden on those responsible for one’s security. We treasure our leisure. The right access solution can help us do it safely without putting a burden on those responsible for our security. Controlling access to outdoor sites and visitor attractions Obviously, for many leisure attractions, wired electronic security is not an option. Locations may be remote - far beyond the reach of mains electricity. Assets themselves may be outside. Thankfully, cabling is not essential for effective intelligent access control. Robust, battery-powered locking, backed by intuitive admin software one can access from anywhere, matches or exceeds the functionality of traditional wired access control. Padlocks built to withstand climate extremes integrate within one’s system exactly like standard interior locks. Intelligent electronic key systems are also budget friendly. Making the switch from mechanical security is not an all-or-nothing decision. The best intelligent key systems let one roll out gradually, as needs evolve and budgets allow. For example, the Llyn Brenig Reservoir and Visitor Centre in Wales attracts tens of thousands of tourists every year. Both mechanical and electromechanical locking protect a site which houses critical infrastructure and watersports facilities - with disparate security needs. Here electromechanical locking brings long-term cost savings to site owners Welsh Water, because locks no longer need to be changed when keys are lost. Permissions are simply deleted from the system software. In 2015, Twycross Zoo launched a £55 million, two-decade development plan. High on the agenda was a new intelligent key solution to replace a mechanical master-key system which was labour-intensive to administer. The new system’s flexibility has put zoo security managers in full control of their site. Only staff with the necessary authority and training can access animal enclosures. Carrying one programmable key able to open doors, windows and padlocks makes the security team’s rounds easier It’s simple for system administrators to issue time-defined user keys. These can permit vets or zookeepers access to enclosures for a specific time period outside regular hours - for example, in an emergency. When the period expires, the key no longer works and site integrity is automatically restored. Access control in the museum sector When Edvard Munch’s painting “The Scream” was stolen from an Oslo museum in 1994, thieves left a note which read: “Thanks for the poor security”. Securing museums - open spaces with priceless contents - presents one of security’s biggest challenges. Around 50,000 artworks are stolen every year, according to some estimates. Adding further complexity, many museums are located within historic properties. The building itself may be integral to the attraction - and come with strict heritage protections. Any new locking installation must make minimal mess. For this reason, wireless is increasingly the preferred choice. Wireless access systems based on robust, key-operated locking, rather than cards and other keyless credentials, combine a familiar technology (the metal key) with the intelligence to keep staff and collections safe. Carrying one programmable key able to open doors, cabinets, windows and padlocks makes the security team’s rounds easier. It also minimises the number of keys in circulation - with obvious security benefits. Companion software makes key tracking straightforward: one always knows who exactly is carrying credentials, can refine or amend those permissions quickly and order a full audit trail on demand. And these locks are discreet enough to maintain the property’s appearance. Museum access control in action London’s Design Museum needed access control designed to protect high-value assets and exhibits. Devices here protect a contemporary site with three galleries, a restaurant/café and an events space, with 100 permanent staff and hundreds (sometimes thousands) of daily visitors. The building has multiple door sizes and must meet British Standards compliance. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries Electromechanical locks now control access through 56 doors, forming part of a security ecosystem which incorporates traditional mechanical locks, too. Using intuitive management software, security managers ensure every staff member accesses only the right areas. Contractors are issued with temporary programmable keys, which saves time formerly wasted escorting them around the building. The system the Design Museum chose - CLIQ® from ASSA ABLOY - also enables integration with third-party cloud-based solutions, for control via a single, central management interface. The delicate balance between protecting a precious building and guarding its contents sets a major challenge. Security and access control must be “subtle, but ever present,” according to one former moderator of the Museum Security Network. Invasive installation, showy or inappropriately designed devices and components cannot be considered. This was the checklist facing France’s Musée Maurice Denis: the museum is inside a listed 17th-century monument, so they turned to CLIQ access control technology for a solution. Drawing on extensive experience in the heritage sector, ASSA ABLOY delivered security without disrupting the building aesthetic. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries inside every programmable key. No further power supply is needed at the door. Around 70 robust, hard-wearing cylinders and padlocks now secure doors and windows inside and outside the main building; waterproof padlocks protect CCTV camera housing on the exterior. Every employee receives access to relevant areas via a single CLIQ key, which administrators program with only the appropriate permissions. Insurance compliance is another major concern in the heritage sector. Indeed, insurers for 17th-century warship Vasa demand Sweden’s highest level of locking: Class 3. Yet the Vasamuseet’s access system must also allow 1.2 million annual visitors to move around freely, while keeping exhibits safe. To upgrade an existing mechanical system, around 700 interior door cylinders were equipped with CLIQ Remote electromechanical technology. Museum staff used to carry heavy chains with ten or more keys. Now facility managers can amend the access rights of everyone’s single CLIQ key at any time, even remotely, using the CLIQ Web Manager. It’s easy to issue contractors such as carpenters with access rights scheduled to end automatically as soon as their work is complete. Security for shopping and indoor leisure sites The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity According to one study completed two decades ago, one spends 87% of one’s time indoors. The number is probably higher now - and includes a huge chunk of one’s leisure time. Large retail multiplexes like Festival Place in the UK are a popular destination. Here over 170 shops, a cinema, sports centre and restaurants have an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Every person requires secure entry on demand. The public also needs open access for 18 hours every day. Yet a single lost mechanical key could become a security problem for all users and tenants. Installing 100 CLIQ electromechanical cylinders drastically cut the burden of mechanical key management. Now, cleaners and maintenance workers carry an intelligent key which unlocks specific doors for a pre-defined time period. Using simple online admin software, site managers can immediately de-authorise and reissue a lost key or amend any key’s permissions. Generating a comprehensive audit trail - who accessed which lock, and when - takes a couple of mouse clicks. CLIQ also cuts Festival Place operational costs. The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work. At Festival Place and wherever one gathers to enjoy leisure - indoors or outside - CLIQ enables easy access control for all openings with just a simple, single, programmable key. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ
Some time ago Occupi by Ocucon didn’t exist. In that time, the retail technology company has worked tirelessly to enable retailers to comply with social distancing guidelines, whilst keeping their productivity high, and shoppers’ queuing times as low as possible. Occupi by Ocucon uses technology embedded in door mounted video cameras to coordinate and control the flow of shoppers both in and out of retail stores. Aldi launched Occupi ‘traffic light’ After securing business from nearly 1,500 stores, Ocucon is surveying a market opportunity in the UK of billions. And the US, which is worth an estimated £5 billion, looks set to follow. Earlier Aldi launched the new Occupi ‘traffic light’ system in stores across the UK and Ireland in the supermarket chain’s latest measure to keep customers and their staff as safe as possible during the ongoing pandemic. Already another 150 retail multiples have contacted Ocucon in a desperate rush to place orders as crowds head to their newly re-opened stores. Authorising entry to shops Far more than a people counting system, the technology is capable of marshalling shoppers into groups as it authorises and allows entry into the store, ensuring social distancing can be followed inside. This means opening stores can accelerate the entry of shoppers in the morning before moving onto a one person out one person in strategy. The automatic shop doors will only open when the signage permits entry and the number of customers allowed in the store at any one time will be calculated based on the shop’s size and social distancing requirements – allowing people to remain two metres apart at all times. More than just people counting The system can also control the number of shoppers in a store at any one time and its deep learning algorithm is constantly analysing so it knows how many people are in store at any given time which it compares with entry and departure numbers. This results in unparalleled accuracy – something that can’t be achieved by basic in-out people counting products. Occupi by Ocucon is working with ASSA ABLOY, the UK’s supplier of physical door controls (locks, door entry and closure systems) to the retail sector, and Videcon, the UK’s manufacturer of specialist CCTV camera systems and related technologies. Solution for retail industry Gary Trotter, Ocucon’s Founder and CEO said, “We pioneered the development of Occupi by Ocucon by working together with Aldi and ASSA ABLOY. I can’t think of a time when two entirely separate, but world organisations, would throw their collective weight behind the development of a concept like this in such a short time.” He continued, “We are in the midst of an ongoing pandemic and there was an incredible spirit of collaboration and innovation in the way everyone came together. We were lucky to have a client in Aldi who asked us for help and lucky to have the technological expertise and partners to help us deliver what I believe is a truly ground breaking solution for retailers.”
ADT announced that, via ADT Commercial, its commercial channel, it is joining forces with Dollar Tree, Inc., to help provide protection to its retail locations nationwide. ADT Commercial, a provider of commercial security, fire, life safety and risk consulting services in the U.S., will provide comprehensive and innovative security solutions and monitoring services at the majority of Dollar Tree and Family Dollar locations across the U.S. “In these rapidly evolving times, we’re thrilled to be partnering with Dollar Tree for what marks the largest contract to-date for ADT Commercial,” said Jim DeVries, President and CEO of ADT. “Dollar Tree has shown itself to be a true provider by seeking out enterprise-level security solutions on the market.” Commercial security for customer and employee safety ADT Commercial will service Dollar Tree and Family Dollar locations across the U.S. The agreement includes equipment and service enhancements, and 24x7 remote support from ADT. “Our goal is to provide custom, innovative, integrated solutions to meet Dollar Tree’s unique needs. With this partnership, we’re helping to shape the future of retail security and look forward to working with Dollar Tree to make that future a reality,” said Dan Bresingham, Executive Vice President, Commercial, of ADT. “It is very important for us to ensure our customers and associates feel safe and secure while in our stores,” said Bob Oberosler, Sr. Vice President of Asset Protection, at Dollar Tree, Inc. “We continue to enhance our in-store technologies, and are fully committed to customer and employee safety.”
Installation company Nessence recently integrated Vanderbilt’s ACT365 cloud-based access control and video management system with Mobile BankID in Sweden. This is a citizen identification solution that allows companies, banks, and government agencies to authenticate and conclude agreements with individuals over the internet. This integration comes together to solve a brief put forward by the supermarket chain, ICA Sweden. Tobias Olofsson, Project Sales Manager at Vanderbilt, explains that ICA Sweden is a retailer with a focus on food and health, and they wanted to be open earlier in the morning and later in the evening. “It would be too expensive to hire staff to stay open during these times in smaller locations. This is because the number of customers shopping early in the morning or late at night is minimal. But the store wants to be able to provide its customers with this value-added service,” says Olofsson. Unmanned solution To solve this, the supermarket wanted to open unmanned and needed a solution to allow customers to enter the store in a functioning and approved manner by the insurance company. In Olofsson’s opinion, ACT365 was the perfect solution for this project due to its easy deployment, easy operation, and a smooth web API for integration. “The success of this project means it is now possible for shoppers to open the supermarket’s entrance door by digitally signing into the Mobile BankID on their phone and presenting it to the ACT365 reader located on the outside of the door,” states Olofsson. Supermarket access system Moreover, good accessibility is maintained as all customers do not need to have specific cards or tags for the access system to be able to enter the supermarket. “A new modern solution has been developed to facilitate trade for private individuals, especially in smaller towns where food stores do not tend to stay open for as long as in the big cities. This project has resulted in increased profits for the supermarket, as well as increased accessibility and convenience for its customers,” concludes Olofsson.
Theft from stock rooms and shop floors is a persistent problem for retailers. With around €900 million lost annually to thieves in Belgium alone, upscale fashion boutique Patio sought an easy, low-cost deterrent. Code Handle locks fitted on key doors were the answer. A location on Leuven’s most exclusive shopping street did not insulate Patio from retail theft. Shoplifting is a growing problem in many European countries, and thefts had also proliferated at Patio. Thieves were using the store’s toilet to remove clothing tags. Some even went upstairs to Patio’s offices and stole valuable items. Code Handle® keeps your store rooms safe Code Handle proved an ideal solution for us to protect non-public spaces from the public" During a store renovation, manager Jeff Van den Bergh decided Patio’s offices and customer toilet needed proper security. Shoppers and visitors should not enjoy free, casual access to these sensitive rooms. However, he did not want staff wasting their time tracking physical keys when they could be helping customers. An expensive access control system was also ruled out. Door hardware had to look clean and contemporary, to meet the style-conscious standards of Patio’s interior. The store’s security contractor recommended Code Handle, which adds electronic PIN locking to doors without wires or an expensive access system. “Code Handle proved an ideal solution for us to protect non-public spaces from the public,” says Jeff Van den Bergh, Patio’s Store Manager. Door security Door security is operated by a discreet PIN-pad built into a brushed-chrome handle. Two standard batteries slot inside each Code Handle to power the digital security. These typically last for 30,000 lock/unlock cycles. "The design fits well within the store,” adds Mr Van den Bergh. Now, Patio customers still use the toilet — but not unsolicited. An employee unlocks the door for them without a key or pass. The door to Patio’s offices is closed to everyone, except staff who unlock it with a personal PIN. Code Handle comes with one Master PIN; the store manager issues up to 9 additional 4–6-digit PINs. When an employee leaves Patio, it’s simple to delete their PIN. For further information visit https://campaigns.assaabloyopeningsolutions.eu/codehandle
Round table discussion
Video systems today offer more capabilities than ever. Consequently, the systems can be used in new ways. For a variety of reasons, however, many customers don’t take full advantage of the capabilities of their video systems and therefore are leaving value on the table. Education and training are tools to alleviate the situation, but the first step is to identify the new ways that video can be used. We asked this week’s Expert Panel Roundtable: How do customers under-utilise their video systems, and what should they do differently?