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EUSAS and Euralarm, hosted by Airbus, recently organised their second joint conference, which was this year on the topic of aviation safety and security. It showed once again the importance of technological development for an industry endeavoured to protect lives with a particular relevance to the aeronautics and air transport sectors. Aviation safety & security The US Federal Aviation Administration reports yearly over 100 false fire alarms on airplanes, resulting in unplanned landings an...
Iris ID, a premier provider of iris recognition technology, announced its iCAM R100 face and iris cameras will be integrated into Mentalix, Inc.’s Fed Submit suite of live scan solutions. Fed Submit is employed by civilian and law enforcement agencies across the county, provides users with intuitive, multi-modal booking and background check systems. Mentalix, headquartered in Dallas, is an industry leader in FBI-certified identification software. Iris ID’s IrisAccess iCAM R100 camer...
With the impact of a rapidly developing online shopping industry through PC and mobile devices, retail stores are facing great challenges. In a fiercely competitive market, enlarging the customer base and maintaining their loyalty become increasingly important and at the same time – very difficult. Improving customer satisfaction, maximising per-customer transactions, ensuring a safe environment, and reducing unnecessary loss have become a major focus of retail owners and chain store compa...
Small business owners work hard. They are often the first ones there in the morning and the last to leave at night. Even then, they likely bring their work home with them. During that time, everything they do is aimed at making their business as successful as possible. Because of this, many business owners don’t take vacations, and if they do, they spend a lot of time worrying about their business while they’re away. In both cases, the potential for burnout is tremendously high. Th...
A new crime wave is hitting automated teller machines (ATMs); the common banking appliances are being rigged to spit out their entire cash supplies into a criminal’s waiting hands. The crime is called “ATM jackpotting” and has targeted banking machines located in grocery shops, pharmacies and other locations in Taiwan, Europe, Latin America and, in the last several months, the United States. Rough estimates place the total amount of global losses at up to $60 million. What i...
The Middle East security market provides a healthy opportunity for manufacturers who can capitalise on the region’s key verticals. Intersec’s 20th edition show focused more on solutions than on products, including solutions for the growing retail sector and an infrastructure market requiring ruggedised equipment to stand up to harsh environments. Intersec hosted security, safety and fire protection exhibitors from over fifty countries at Dubai’s spacious International Conventi...
For many nations across the globe, the threat from international terrorism remains severe. Physical attacks, carried out by terror cells and radicalised individuals, in Barcelona, London, Manchester, Stockholm, Paris and Brussels have been coupled with an increasing number of cyberattacks. With the issue of national security and counter terrorism at the top of government agendas, Clarion Defence and Security Ltd. has announced the launch of UK Security Week that will start on 6 March 2018. Designed to help international security professionals debate the ever-evolving range of threats, define operational strategies and help shape future policy, UK Security Week will include Security & Counter Terror Expo (SCTX), World Counter Terror Congress (WCTC), Forensics Europe Expo (FEE), Ambition, and the new People Movement and Management Show (PMMS). The events have the ultimate objective of helping those tasked with preserving national security, protecting assets and individuals against terrorism. Identifying new solutions and critical issues The flagship event of UK Security Week is SCTX, which earlier this year attracted 9,851 security professionals from more than 114 countries. It will return to London Olympia from 6–7 March 2018, showcasing some of the most innovative security technologies, from biometrics to HGV mitigation solutions. Over 350 exhibitors will be present at the 2018 show, including BAE Systems, Chemring, Aaronia, Surelock McGill and Meggitt Training to name a few – making it the largest showcase of national security solutions in the UK. SCTX will also feature an expansive educational programme that will deliver unrivalled insight into current issues and how to combat new challenges. 10 free-to-attend conference streams, which will run on the exhibition floor, will cover border security, the cyberthreat, protecting national infrastructure, policing, major events security and security design.One of the most important conferences will be Cyber Threat Intelligence, which is run in partnership with tech UK Cyber Threat Intelligence One of the most important conferences will be Cyber Threat Intelligence, which is run in partnership with tech UK. Globally, there was a 36 percent increase in ransomware attacks worldwide, highlighting the ever-growing threat caused by cybercriminals. The conference stream will focus on the threat posed by cybercrime and provide a platform for discussion on how to advance best practice and stay ahead of those intent on inflicting harm via the screen. Speaking about the 2017 Cyber Threat Intelligence conference, Sajid Younis, resilience adviser at DCLG Resilience and Emergencies Division, said: "The sessions have been extremely interesting. It’s a huge tier 1 threat to our society right now and it’s been great to hear from so many high-profile speakers in the field.” Brand new to the show this year, the Integrated Security Showcase will demonstrate a range of technology, solutions and services vital for the protection of critical national infrastructure facilities and major assets. A plethora of carefully selected products will be displayed in a live environment, enabling security professionals to learn how the solutions can be implemented. New counter terror strategies A key feature of UK Security Week will be the paid-for WCTC, which will run alongside SCTX from 6-7 March. Last year more than 1,000 senior security professionals, including diplomats and high-ranking police officers, were in attendance, keen to learn more about the latest strategies being used around the world to tackle radicalisation, prevent lone wolf attacks and counter international terrorism. With the likes of Europol’s Rob Wainwright and Metropolitan Police deputy assistant commissioner Lucy D’Orsi due to speak in 2018, the programme is not-to-be-missed. Speaking at last year’s event, the head of security at The O2 Arena, London, said: "Security in crowded places is vital and the WCTC has been an ideal way to gain exclusive access to the latest measures other high-profile attractions are taking. It’s been great to network and learn about so many new and innovative security solutions coming through the market.” Emergency preparedness, resilience and response Supported and chaired by the Cabinet Office, the Ambition event will also run from 6-7 March at London Olympia. The exhibition and conference is aligned with the National Resilience Capabilities Programme and the National Respond and Rescue Strategy, and is supported by the Cabinet Office. Ambition will provide professionals from government departments, the NHS, councils, local resilience forums, ambulance trusts, fire and police organisations and specialist agencies with the unique opportunity to meet, network and debate the latest challenges facing the EPRR community today. Visitors will hear from leading experts on topics such as the future of emergency services, pandemic diseases, response to terrorist attacks and resilience for businesses, as well as being about to investigate the latest equipment. Shaping the future of forensic science Forensics professionals play a vital role in apprehending those responsible for crimes, as well as helping law enforcement officers prevent future offences. Running from 6-7 March at London Olympia, FEE is the only international exhibition and conference that showcases the latest equipment and services, and presents new trends and techniques.Cyberattacks are now a major concern for governments and businesses, while physical attacks being carried out by radicalized ‘lone wolves’ are incredibly hard to prevent" The event provides a definitive source of education, best practice, training and networking. More than 80 exhibitors will showcase 3,000-plus products during the exhibition, with around 50 free-to-attend seminars exploring all the latest tools in forensic science, from crime scene to courtroom. Exploring people analytics PMMS is the key pan-European trade show for the people analytics industry. From 6-7 March at London Olympia, visitors will be able to discover a plethora of technological innovation in this field which will provide insights into the future of operations from mass transit, retail, passenger terminals and universities to sports stadium, shopping centres and urban events. The solutions on display will ultimately aid with the modelling and design of urban spaces from a people movement perspective. The technologies on show will range from real time data acquisition to maximise space utilisation, to wayfinding, circulation efficiency, retail revenues, operational effectiveness, resilience and the securing of crowded places and ultimately visitor experience. Additionally, visitors will have the opportunity to hear and meet world-leading experts in this field, in a range of high level presentations delivered across a varied two-day agenda. Richard Walton, UK Security Week Special Advisor and former Head of Counter Terrorism Command (SO15) at New Scotland Yard, commented: "The threat we are facing today is inherently different from that of even a few years ago. Cyberattacks are now a major concern for governments and businesses, while physical attacks being carried out by radicalised ‘lone wolves’ are incredibly hard to prevent. UK Security Week will deliver a series of invaluable opportunities to learn about new strategies that can help security professionals keep civilians, assets and infrastructure safe.” UK Security Week will run from 6 March 2018 and will also include many networking events.
In 2017 we saw a lot of new construction projects, and many existing buildings upgraded their security systems to include high-resolution cameras and better-quality recording systems. Because the economy is stronger, many businesses and municipalities increased their security budgets for large-scale and public projects due to terrorism threats in public places. Smart cities became more popular One of the bigger trends we saw in 2017 is the growing popularity of smart cities and the adoption of public safety systems in both North American and Europe. This includes many cities creating wireless network infrastructure for public WiFi connectivity and for their surveillance network. Oftentimes smart cities develop because of an initial safe city initiative and then cities start to leverage the same infrastructure for more applications. Impact of terrorism Unfortunately, we saw a growth in terrorism attacks in 2017 in Europe and the United States. This has had a significant impact on security in public spaces where large groups of people congregate for entertainment, shopping and sporting events, all of which are now potential targets. We started to see cities install bollards on streets to prevent trucks from driving up on people on sidewalks and video surveillance systems so that police can monitor public spaces in real time. An example was the SuperBowl LIVE venue in Houston, which held several large outdoor events. To help monitor these events the city deployed a mmWave wireless network system for the surveillance cameras which were installed to monitor this area. Cybersecurity a growing concern In addition to terrorism threats, cybersecurity has become a growing concern and focus. More and more manufacturers, including Siklu, have begun to develop secure systems that are extremely difficult for hackers to gain access to because an encrypted network is no longer enough. The devices on the network also have to be secure. There is a growing shift towards younger generations wanting to live in the city where they have access to public transportation, restaurants and entertainment Looking ahead to 2018, the security market should expect to see continued growth in the use of video analytics for proactive surveillance purposes and more technology that leverages the intelligence of this data. Also, there is a growing shift towards younger generations wanting to live in the city where they have access to public transportation, restaurants and entertainment. They also expect to live in a safer environment and this is where the smart city approach comes into play with the introduction of WiFi in parks and public spaces, along with surveillance systems. These two solutions and services can now sit on the same network, thanks to better connectivity options and interference free solutions, such as mmWave wireless radios. Embracing new technology Next year the winners will be those who embrace new technology and do not solely focus on security. It’s important to embrace other IoT devices and recognise that video as a service is growing in demand. Cloud-based solutions are also growing for both video storage and monitoring management systems. The losers will be those who are not willing to embrace new technology, those who offer poor service and those who don’t expand their business to include professional services. Siklu success Siklu’s security business has doubled year over year, and there are now more than 100 cities globally with a Siklu radio deployed. This is because there is an increasing acceptance of our mmWave wireless technology and people are starting to recognise the benefits our systems provide when compared with installing new fiber or a traditional WiFi system. We recently introduced a new point-to-multipoint solution called MultiHaul™, which utilises immune narrow beams within a point-to-multipoint network topology and enables interference free connectivity and complete security. The solution’s 90-degree scanning antenna auto-aligns multiple terminal units from a single base unit, serving multiple locations while reducing installation times to minutes instead of hours by a single person and the total cost of ownership for end users.
According to the British Security Industry Association (BSIA) there are estimated to be up to 6 million CCTV surveillance cameras in the United Kingdom. Many businesses use CCTV systems for their security benefits, however the images of people captured is classified as personal data. Due to this, businesses must comply with the Data Protection Act, or from May 2018, the new General Data Protection Regulations (GDPR). Danny Adamson, Managing Director of Surrey-based signage makers Stocksigns Group said, “As part of a businesses’ obligation under the legislation, you must tell people that you are taking their personal data. The most effective way of doing this is by using prominently placed signs in any area covered by CCTV. This should be at the entrance to the area, as well as within.” “Clear and prominent signs are particularly important when the CCTV cameras are placed discreetly or where people do not expect to be under surveillance. Signs should be prominent and frequent.” CCTV signage for business security Stocksigns Group, which is made up of Stocksigns, Messagemaker and First Call Signs, has provided signage to British businesses for over 60 years. Their dedicated team of experts help companies understand the signage they need and how to ensure they are compliant with the International Organisation for Standardisation (ISO). Danny Adamson continues, “Having CCTV signage is an added deterrent when it comes to protecting a property and cost very little to install. Not having the correct signage in place is often where businesses fall short. If you are unsure about what signage is required and where to position it, it’s always best seeking expert help and visiting the Information Commissioner’s Office website.” Below is a useful guide for CCTV signage created by the Stocksigns Group in-house experts. CCTV signage check list Signage should be clearly visible and readable. It will also need to show details of the organisation operating the system, the purpose of its use and who to contact if there are any queries. Signs should be an appropriate size in relation to its context. If the sign needs to be seen by a car driver it should be bigger, and if it is in a shop then a small sign would be more suitable. All staff should know what to do and who to contact if a member of the public enquires about the CCTV system. Any signs in a public area must show the organisation or authority responsible for the systems. Take care when it comes to positioning your CCTV cameras. Although your cameras may be positioned on site, they may still capture images of people walking by. If this is the case your CCTV signage should be visible outside the business too. Consider whether installing CCTV is necessary for the location it is in. It could be more cost effective and better for the environment to use new signage or, for example in a car park, installing new lights instead of investing in an expensive system.
An increase in spending on security, more focus on data security, higher demand for integrated solutions, and steady progress to move beyond the pixel race were key trends in 2017. As we look forward to 2018, we will continue to see development in these areas as well as greater impact of the Internet of Things (IoT) on the video security market. Potential of video security data More and more, users are realising that the real issues in video security are not about pixel counts. Managing increased amounts of data and making this data relevant and valuable for security and non-security applications are becoming increasingly important. The logical next step for security, and one we will see progress in throughout 2018, is to enable users to interpret the video data and repurpose it to improve levels of security and provide business advantages that go beyond security. This is achieved by adding intelligence to video with analytics. As users understand the potential of video security data, we will see higher demand for it to be integrated with other security and communications technology, to be used to enable smarter business decisions, and to fuel IoT applications. Smart city and retail applications For example, cameras with on-board video analytics can be used to trigger audio communications to increase security and safety when an incident occurs. Data from intelligent cameras can be processed in the cloud to provide retailers with information on how shoppers interact with displays to improve sales. And in smart cities, video data can help to improve traffic flow and pedestrian safety, to control lighting based on the presence of people, or to plan transit schedules based on people counting. With the increase in connected video devices, data security becomes essential. It’s only possible to rethink what video security can do if the systems enabling this trend are trusted and secured against cyber threats. Data security measures will become a central topic in video system sales discussions in 2018, with priority placed on solutions with end-to-end security. Video security is changing, and it will be exciting to see new developments and capabilities in 2018 as we rethink what video security can do!
The term “smart city” gets thrown around a lot nowadays, but as different technologies that strive to be defined in this way are adopted by different countries globally, the meaning of this phrase gets lost in translation. The simplest way to define a “smart city” is that it is an urban area that uses different types of data collecting sensors to manage assets and resources efficiently. One of the most obvious types of “data collecting sensor” is the video camera, whether that camera is part of a city’s existing CCTV infrastructure, a camera in a shopping centre or even a police car’s dash camera. The information gathered by video cameras can be used with two purposes in mind, firstly: making people’s lives more efficient, for example by managing traffic, and secondly (and arguably more importantly): making people’s lives safer. Live streaming video all the time, everywhere In the smart and safe city, traditional record-only video cameras are of limited use. Yes, they can be used to collect video which can be used for evidence after a crime has taken place, but there is no way that this technology could help divert cars away from an accident to avoid traffic building up, or prevent a crime from taking place in the first place. However, streaming live video from a camera that isn’t connected to an infrastructure via costly fibre optic cabling has proven challenging for security professionals, law enforcement and city planners alike. This is because it isn’t viable to transmit video reliably over cellular networks, in contrast to simply receiving it. Video transmission challenges Transmitting video normally results in freezing and buffering issues which can hinder efforts to fight crime and enable flow within a city, as these services require real-time, zero latency video without delays. Therefore, special technology is required that copes with poor and varying bandwidths to allow a real-time view of any scene where cameras are present to support immediate decision making and smart city processes. The information gatheredby video cameras can beused to make people’s lives more efficient, and to make people’s lives safer There are many approaches to transmitting video over cellular. We’ve developed a specialist codec (encoding and decoding algorithm) that can provide secure and reliable video over ultra-low bandwidths and can therefore cope when networks become constrained. Another technique, which is particularly useful if streaming video from police body worn cameras or dash cams that move around, is to create a local wireless “bubble” at the scene, using Wi-Fi or mesh radio systems to provide local high-bandwidth communications that can communicate with a central location via cellular or even satellite communications. Enhanced city surveillance Live video streaming within the smart and safe city’s infrastructure means that video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control centre and matching faces against any watch lists that the control centre owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. Identifying known criminals This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city centre where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police. Facial recognition technology captures and streams live back to a control centre, matching faces against any watch lists that the control centre owns In an ideal world where the police had an automated, electronic workflow, the police officer nearest to the location of the incident would be identified by GPS and would be told by the control room where to go and what to do. Most police forces aren’t quite at this technological level yet, and would probably rely on communicating via radio in order to send the nearest response team to the scene. As well as this, shopping centres could create a database from analogue records of known shoplifters to identify criminals as soon as they entered the building. This would be even more effective if run co-operatively between all shopping centres and local businesses in an area, and would not only catch any known shoplifters acting suspiciously, but would act as a deterrent from shoplifting in the first place. Live streaming for police As mentioned above, live streaming video from CCTV cameras can help the police fight crime more proactively rather than reactively. This can be enhanced even further if combined with live streaming video from police car dash cams and police body worn cameras. If video was streamed from all of these sources to a central HQ, such as a police operations centre, the force would be able to have full situational awareness throughout an incident. This would mean that, if need be, officers could be advised on the best course of action, and additional police or other emergency services could be deployed instantly if needed. Incorporated with facial recognition, this would also mean that police could instantly identify if they were dealing with known criminals or terrorists. Whilst they would still have to confirm the identity of the person with questioning or by checking their identification, this is still more streamlined than describing what a person looks like over a radio and then ops trying to manually identify if the person is on a watch list. The smart, safe city is possible today – for one, if live video streaming capabilities are deployed they can enable new levels of flow in the city. With the addition of facial recognition, cities will be safer than ever before and law enforcement and security teams will be able to proactively stop crime before it happens by deterring criminal activity from taking place at all.
News of cyberattacks seems constant these days. Recently, Equifax, a US-based consumer credit reporting agency, announced that a private customer data breach impacted 143 million people. Earlier this year, 1.5 million connected cameras around the world were hijacked in an unprecedented DDoS attack. As cyber-attacks become more rampant, it’s hardly surprising that governments are stepping in to hold organisations more accountable. One of the most recent examples of this is the European Union’s General Data Protection Regulation (GDPR) which is set to come into effect on May 25, 2018. New GDPR legislation mandates Essentially, the GDPR mandates that businesses adhere to specific governance and accountability standards in the processing and protection of data. A big focus of this new legislation is that individuals have greater control over their personal data. Contrary to legislations in the United States, the personal data captured by organisations will remain the property of each EU citizen, entitling them to access their own data and have greater decision power over how it is used or distributed. Should a breach occur, companies are mandated to report it to the supervisory authority within 72 hours. Failure to comply with these new regulations could result in up to $20 million euros in penalties, or 4% of the company’s global annual turnover. Territorial scope of GDPR So why should North American companies and security directors be concerned? The territorial scope of the GDPR is global. Any business that is collecting or storing personally identifiable information (PII) of EU citizens will be held accountable, regardless of where the organisation is based or operating from. This includes any business collecting information from EU residents, or organisations with offices, stores, warehouses or employees in the EU. With the deadline nearing, these North American organisations are seeking strategies that will keep them compliant across all their data collection processes. With a focus on physical security sensors and solutions, below are five steps that North American companies can start taking to become GDPR-compliant. Step 1: Conduct a data risk assessment To better understand the implications of the GDPR, an organisation must fully assess the level of risk that its data processing operations pose to the rights of EU citizens. A business should map out how data is collected, where it is stored, how long it is kept, and who has access to it. Identifying and categorising the various types of data is also critical to this evaluation. That’s because according to the GDPR, there is a clear distinction between the high, medium and low-risk data. Through authorisation, organisations can define how specific users or groups can use the security system For instance, data derived from a video surveillance system that shows who a person is and where they are is considered high-risk. This could be a retailer that is monitoring video of people coming into its stores or an EU subsidiary office that is recording publicly-facing video footage. Step 2: Hire a Data Protection Officer In cases of high-risk data processing, organisations may need to appoint a data protection officer (DPO). This person must be independent of any IT, risk or VP-level functions and will be responsible for monitoring the organisation’s compliance with respect to their GDPR obligations. The DPO will act as the main point of contact for all communications with the GDPR supervisory body. This means that at any point in time, the DPO should also be able to show the steps taken by the organisation to protect any collected information. Step 3: Implement privacy by design The GDPR mandates that businesses with ‘high-risk data operations’ implement systems that protect privacy and secure data by default. It is therefore critical for these organisations to start talking to system integrators and suppliers about what they can do to harden their systems. After all, cyber security should be a shared responsibility. Organisations should work with partners and vendors to better understand cyber security risks and streamline internal processes such as outlining who has access to the data and identifying why and how long it should be kept. With this understanding, companies can justify adding varied lines of defence such as encryption, multi-layer authentication and authorisation. For instance, through authentication, organisations can determine if an entity—user, server, or client app—is who it claims to be, and then verify if and how that entity is allowed to access a system. Through authorisation, organisations can define how specific users or groups can use the security system. Finally, encryption protects an organisation’s information and data by using an algorithm to make text indecipherable. From device to client application, these security measures help organisations safeguard against cyber threats and unauthorised access. Step 4: Address data transparency At any point in time, an EU citizen has the right to request a copy of information pertaining to them from an organisation. Upon receiving this request, the company would be required to securely and remotely share video and data files with the individual. A problem could surface if other individuals are visible in this footage. Security solutions that not only facilitate information sharing but also protect privacy can help companies quickly adapt to these new laws. Blurring out faces transfers high-risk data to the low-risk category, allowing organisations to monitor or share video while still protecting privacy One example is having video redaction capabilities to blur out people’s faces in video. This feature transfers high-risk data to the low-risk category, allowing organisations to monitor or share video while still protecting privacy. Companies will also need to provide greater transparency by making points of contact accessible and clearly outlining data management policies. Step 5: Engage data processors According to the GDPR, any company that collects and controls private information is a Data Controller. To properly manage the collected data, companies may choose to outsource some of the responsibility to service providers, known as Data Processors. For instance, a retailer could decide to implement a Video-Surveillance-as-a-Service (VSaaS) solution. Some advanced VSaaS providers offer numerous logs and, more importantly, strong reporting platforms that can help Data Controllers and DPOs monitor the state of their video surveillance systems. In some capacity, Data Processors are equally responsible for adhering to laws. Considering the failure to report a breach in 72 hours could result in massive penalties, implementing a VSaaS is a great way to stay on top of potential breaches and decrease compliance upgrade costs. However, it is not a full transfer of risk. The retailer would still be responsible for issuing and managing system access privileges, ensuring password choices are robust, and essentially, limiting data to those who can view or extract it. Counteracting emerging threats through GDPR compliance With heavy fines looming, it is imperative that North American businesses collecting or processing any EU citizen data begin working on GDPR compliance immediately. Those filming in high-trafficked public spaces are at an even greater risk of penalty if compliance has been ignored. Starting with a comprehensive risk assessment, hiring a qualified DPO, upgrading technology with built-in privacy and security mechanisms, and in some cases, working with data processors can help North American businesses get on track to full GDPR compliance. Regardless of these new laws, these practices will ultimately benefit the organisation as a whole, as new threats emerge globally.
Checkpoint pioneered RF technology’s use in the retail industry and is now ushering in a new era through the introduction of a brand new electronics platform that is resetting the boundaries of what is achievable, both in terms of antenna design and functionality. Simon Edgar, Senior Director EAS Systems & Software at Checkpoint Systems, gives some information about the thought process behind the new NEO system. 1. Checkpoint is noted as inventing the first Radio Frequency-based Electronic Article Surveillance system, what would you say has been the main driver for you to re-think the whole Radio Frequency design? “Checkpoint has a long reputation of delivering quality RF hardware and labels. We have maintained our position as the market leader as we’re always looking for ways to improve the solutions we offer. That said, there are only so many antenna designs and innovations that you can come up with, while working from the same blue print. With the rapid rate of change retailers are having to adapt to, it made sense that our solutions were able to cope with these changes, particularly the increasing demand for connectivity between multiple new technologies and sensors. That’s when we started to think outside of the box, about redefining the antenna design – so that this valuable piece of hardware is fit for the rigours of today’s retail environment.” 2. How did you set about creating NEO? “Discussions about a new electronics platform started a couple of years ago. As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept. Bricks and mortar stores are striving to be more technologically advanced and connected in everything they do, in order to bring new customers through the doors and maximise their sales.As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept" So it made sense to apply the same philosophy to our antenna portfolio. We’re extremely proud of what we have achieved in such a short period of time. It demonstrates that we’re at the forefront of retail technology and not many vendors can have a market ready product available within just eight months.” 3. How many people have been involved in its development? “The project was split in two, with an electronics development team and an antenna design team. All together the project has involved Checkpoint employees from around the globe, including 20 engineers, 10 technical designers and the entire senior management team of Checkpoint. This doesn’t include marketing, sales and our customers – who have been involved throughout the process. It has been a true team effort and we have combined the wealth of retail experience and technical know-how within our business to create something really special.” 4. Acousto-Magnetic (AM) technology has presented some benefits to retailers over Radio Frequency, including wider aisles. Why have you continued to invest in RF? “We believe that RF technology has more benefits than Acousto-Magnetic, including cost, detection and energy usage. It has always been our preferred option for antenna, labels and source tagging – where we protect manufactured goods straight out of the factory. The latter often involves a wide selection of differing tag sizes and formats, and when we started to investigate new ways to lay out the electronics, previous performance boundaries related to tag size started to melt away. We soon realised that the NEO platform would enable us to incorporate new connected technology, while early test results showed the detection rates in the new electronics configuration was outstanding, enabling retailers to achieve the same distance between antennas that AM technology provides.” 5. You are using NEO to develop sensors for different vertical markets, why is it important that different stores have different types of antenna? “When shopping on the high street or in malls, you usually spend a few hours browsing. Stores spend a lot of time to make their displays appealing and ensuring entrances are as open as possible to entice people in. As such there has been increasing demand for antenna designs that are minimalistic and deliver a clear eye line to the displays, rather than customers’ not being able to see past the point of entry/exit security systems. In contrast, grocery or DIY stores tend to have more frequent footfall, often with trolleys. Designs for these environments need to be sturdy enough to take a few knocks and last a good few years under these harsher conditions. Thanks to the NEO electronics platform, the scope for varied designs has opened up dramatically, so over the next 12 months expect to see some exciting design concepts that can be utilised across the retail industry.” 6. Do you see the adoption of RFID speeding up across Europe, and is that why being able to upgrade to RFID is important? “RFID has been talked about for a while and many retailers are now beginning to adopt this technology. We are also seeing the emergence of Bluetooth and NFC, while some retailers are experimenting with other wireless technology, Chatbots, VR, AR and AI. The customer journey is more complex and a diverse range of solutions are being created that help stores communicate with customers and improve the shopper experience.Over the next 12 months expect to see some exciting design concepts that can be utilised across the retail industry" So really, it’s not just about upgrading to RFID anymore, it’s about all round connectivity. By offering a wide range of ‘intelligent’ options, our NEO electronics present retailers with the ability to upgrade at any time; we are expanding retailer options beyond what has ever been possible with entry/exit systems.” 7. Connectivity is a key USP of NEO; how are retailers looking to connect their stores and what are the common challenges? “As we just touched on, connectivity is playing an ever increasingly important role in the retail industry. Different technologies can be combined to provide wider information and hugely valuable, actionable data for retailers. NEO will become an active contributor to this data flow and will provide many different insights that will help a retail store run more effectively, not only in reducing losses, but improving customer engagement.” 8. 75% of retailers globally say their major investments in the next decade will be in in-store tech. Why is it important retailers introduce new technologies, like NEO, into their stores now? “Recent studies have shown that bricks and mortar stores are still an important part of the customer journey. In fact, a large percentage of shoppers still want to visit stores despite the ease of shopping online. But however they choose to shop, their expectations remain similar – they want to easily find what they are looking for, they expect instant customer service, and, perhaps most importantly, they want an easy checkout. This is where technology, like NEO, becomes a key part of a physical store’s modern day infrastructure. Delivering actionable, real time data to staff in-store, can significantly improve the consumer experience, keeping customers loyal and the store relevant in this new landscape.”
In this ever-expanding era of artificial intelligence (AI), Deep Learning will soon become the foundational technology for the security industry. Technologies that “learn” will become more common and more powerful. This trend will strengthen critical security efforts in every sphere. Hikvision’s three camera models equipped with deep learning algorithms will be introduced in the smart retail industry. In the retail business, with the growing popularity of shopping online, the retail sector has felt the disruptive impact of Internet e-commerce more than most industries. Some have reacted to online competition by closing physical stores, but others are attempting to overcome challenges through technological transformation. Traditional retail lacks intelligent tools for accurate data collection and visualisation, making it unable to provide a basis for business decision-making at the shop. Hikvision smart retail solution Hikvision has developed a Smart Retail Solution that provides comprehensive CCTV security to protect staff and customers and assist loss prevention. Not only that, this smart retail solution features data collection and analytics for enhancing business value. Benefiting from deep learning technology, three intelligent functions for retail support include people-counting to track customer traffic and volume, heat mapping to know the popularity of goods in the shopping area, and queue detection to monitor the queuing situation in real-time.\ Hikvision’s Dual-Lens People-Counting Camera provides accurate customer counting and generates customer flow trends Dual-Lens People-Counting Camera There is an old saying in the trade industry: “small profits but quick turnover”. And footfall is a “KPI” – key profit indicator – that can help make that turnover. Compared to e-commerce, traditional offline retail stores lack the capabilities to accurately calculate customer flow. Hikvision’s Dual-Lens People-Counting Camera provides accurate customer counting and generates customer flow trends to evaluate performance and strategic initiatives. However, in a real-world scenario, shadows or other objects may easily cause miscounts. The Dual-Lens People-Counting Camera, equipped with two cameras and powered by a deep learning algorithm, easily overcomes such interferences to deliver highly accurate people-counting data. A key advantage of deep learning algorithms over surveillance cameras’ vision algorithms is that deep learning can be continuously trained and improved with better and more datasets. This means the longer it works for you, the smarter it gets. Human detection feature Featuring binocular stereo vision, 3D people detection, and height filtering technologies, the Dual-Lens People-Counting Camera is able to accurately distinguish human beings from non-human objects in the background. Hence, these cameras distinguish human beings from other objects and movements in the background. By analysing customer flow data, store management can optimise the allocation of the workforce to reach higher profits and ensure better customer service. Store managers can schedule staff strategically for peak and off-peak hours. Furthermore, they can also develop strategic marketing activities to attract customers by analysing the data of incoming rates (entering vs. passing by). Heat Mapping Hikvision’s Heat Mapping function allows retailers to determine the amount of time shoppers spend in specific areas of a store When customers enter the store, retailers are concerned about what merchandise customers are interested in. Before that, what's more important is how to get what route they walk and where they stop. With Hikvision’s Heat Mapping function, retailers can determine the amount of time shoppers spend in specific areas of a store, identify hot spots and dead zones, and measure the number of people who actually shop for specific products, rather than just casually walk by. Heat Mapping is used to monitor and measure the size of target traffic in a region. It is a graphical representation of data represented by colors, and it is usually used to analyse the visit times and dwell times of customers in a specified area. The Heat Map function is often used in shopping malls, supermarkets, museums, etc., and can find customers' preferences over time through heat maps, offering insight how to best place items and design the store layout. Fisheye cameras As a representative product, Hikvision’s Fisheye cameras, equipped with heat mapping function, not only capture a panoramic high-definition image but also learn about heat conditions in different regions within a store. In spacious areas, fewer cameras means reduced installation and labour fees. Hikvision’s fisheye cameras are ideal for these areas, maximising monitoring views and image quality insurance. Queue detection Hikvision Smart Retail Solution is designed to help retailers bring offline stores into a digital world In the retail industry, waiting time is one of the most important factors affecting the customer experience. Hikvision’s Queue Detection function can help retailers manage checkout lines. When too many customers enter a queue, it can notify management to open a new checkout line. More specifically, Hikvision’ queue detection cameras can monitor the queuing situation in real-time. Firstly, cameras count the number of people in each queue, and then track the dwell time of each customer. Once it is found that the number of people in queue is too many, or the average dwell time of customers is too long, an alarm will be triggered to prompt a response. Store management will be reminded to open checkout windows to reduce waiting times, improving transaction efficiency and the entire shopping experience. Hikvision Smart Retail Solution is designed to help retailers bring offline stores into a digital world, allowing data to support management and operations. And it will promote retailers’ technological transformation in response to increased industry competition through the use of innovative retail technology.
National Business Crime Solution (NBCS), a not-for-profit organisation that enables the sharing of data between law enforcement agencies and the business community in order to reduce crime, is celebrating the success of the very first Business Impact Reduction Day (BIRD)—also known as Operation BIRD—an industry-led initiative that is designed to target and manage the effect of business related crime activity. Police-assisted retail surveillance The initial exercise took place at Westfield shopping centre in London, where 51 security and loss prevention professionals from across the industry joined forces with the police service and retailers to target prolific and persistent offenders. The brainchild of NBCS, Operation BIRD was supported by the Metropolitan Police’s Business Crime Hub, National Business Crime Centre, Territorial Support Group, London Borough of Newham and Westfield Stratford City—all of which played a vital role in planning and executing the manoeuvre. The day began with a full briefing and the identification of persistent offenders, who were to be apprehended in a safe manner with no violence. In addition, a team of ‘super-recognisers’ from the Metropolitan Police was present to identify any other offenders on the police radar.Perhaps the most significant, and unexpected, result of the day concerned the apprehension of a 15-year-old female from the north of England Officers in this unit have the ability to instantly place a familiar face, a skill that some researchers estimate is present in just one percent of the population. Successful implementation with civil recovery Operation BIRD proved to be a remarkable success with 18 detentions and various actions including penalty notices, community resolutions and civil recoveries, as well as a number of arrests and charges. Perhaps the most significant, and unexpected, result of the day concerned the apprehension of a 15-year-old female from the north of England, who it transpired was the victim of child sexual exploitation and was being coerced into shoplifting. She is now under the auspices of the child protection authorities and currently in care. Retail security education and training NBCS managing director, Dan Hardy, commented, “The story of how this vulnerable young person came to be shoplifting in Westfield shopping centre was truly shocking. It has brought into sharp focus why safeguarding intervention requires sensitive and considerate handling when dealing with the victims of child sexual exploitation. "It has also highlighted the need for security service providers to educate their officers on this subject and implement consistent training. NBCS will be looking to drive this forward with its industry partners, while further Operation BIRD activities will take place around the country in places that NBCS intelligence suggests are crime hotspots.” Detective chief inspector, Georgina Barnard, leader of the National Business Crime Centre, was equally impressed with the results. She concluded, “Operation BIRD has proved what can be achieved when relevant parties join forces to target and prevent the impact of business related crime activity. I applaud NBCS for this initiative and look forward to working on similar activities in the future.”
It has been proven that fitting rooms present retailers with a great opportunity to sell more merchandise, but can also act as a “safe haven’ for dishonest shoppers to conceal garments and steal them. According to the most recent Global Retail Theft Barometer, apparel retail specialists have one of the highest shrinkage rates globally, accounting for 1.8% of sales. To help minimise the risk of this concealment theft, Checkpoint Systems, a global leading provider of source to shopper solutions to the retail industry, has announced the launch of a new solution – ApparelGUARD. Magnet detection technology Available as part of the connected store Solution Application EVOLVE-Store™, this unique magnet detection technology is installed in individual fitting rooms. It identifies when someone carrying an illegally obtained security tag detacher enters the cubicle. It then looks for its movement as a dishonest shopper attempts to remove tags from merchandise. The alarm is triggered when ApparelGUARD antennas have sensed both events – minimising false alarms. An alert is sent via the EVOLVE-Store Live App to ensure the incident is responded to by a member of staff. The solution is easy to install and can protect up to 10 fitting rooms, either as a standalone application or it can be networked into an existing EAS infrastructure using a special API. Peace of mind for retailers Simon Edgar, Senior Director - Product Management at Checkpoint Systems, from Checkpoint Systems commented: “ApparelGUARD represents a new way fitting rooms are protected. Retailers are aware of the conundrum posed by allowing shoppers to try merchandise on in-store, but allowing them to do so is a key element of providing an interactive experience and it’s proven to increase sales. This solution will give retailers peace of mind, providing a visual deterrent to make dishonest customers think twice before using them as a haven to detach tags.”
Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighbourhood convenience stores. Arabian Centres: Developer and operator One company single-handedly changed that: Arabian Centres. Founded in 2002 as a subsidiary of the Fawaz Alhokair Group, it is the developer and operator of 19 shopping centres in highly-populated cities, with over 1 million square metres of gross leasable area (GLA) under its management. This makes Arabian Centres the largest mall operator in the Kingdom. It has been an unprecedented change in the retail landscape of Saudi Arabia, and it shows no signs of stopping, with an additional 12 malls currently in development to help Arabian Centres reach its goal of 2 million GLA in the next 3 years. But just a few years prior, Arabian Centres was facing a significant challenge to its future operations: Security compliance. Upgrading security systems In 2015, changes in local security laws required Arabian Centres to upgrade their security systems across all 19 malls. Local security standards for video surveillance in retail establishments increased, requiring higher image quality and performance. Arabian Centres needed to meet those new requirements quickly to ensure their malls were up to code in order to continue operations.Local security standards for video surveillance increased, requiring higher image quality and performance Arabian Centres needed a partner that would not only help them satisfy applicable legal requirements, but also provide them with the hardware and software to meet their own personal standards of quality as a top-ranked market entity. Moreover, with 19 malls currently operational and more coming in the future, any security solutions they adopted would have to be scalable and versatile enough to meet a wide variety of unique scenarios. Upgrading to Avigilon Beginning in 2015, and continuing to the present day, the overall video surveillance system of Arabian Centres has been upgraded to the Avigilon surveillance solution. In the first phase of upgrades, Avigilon surveillance solutions were installed in 12 of the 19 malls; for phase two, the remaining seven malls will be upgraded with Avigilon solutions, with all malls expected to contain Avigilon solutions by 2018. Avigilon solutions that have been implemented: HD Dome Cameras – superior image resolution, self-learning video analytics and excellent low-light performance HD Pro Cameras – with up to 7K (30 MP) resolution, this camera line captures detailed images over vast areas and provides wide area coverage options Avigilon Control Center (ACC) Enterprise video management software – enhances the way security professionals interpret, manage and interact with high-definition surveillance video Network Video Recorders (NVRs) – Avigilon NVRs include pre-installed ACC™ software, high-performance recording technology, and a three-year Avigilon warranty with dedicated support The Avigilon solution provides higher image quality and performance at a lower than previously installed systems As the new video surveillance standard, each Arabian Centres mall features an average of 350 Avigilon cameras, including HD Dome and award-winning HD Pro cameras, network video recorders, and Avigilon Control Center™ video management software. The Avigilon surveillance solution provides higher image quality and performance at a lower cost of ownership than previously installed systems. By utilizing Avigilon 5K (16 MP) HD Pro cameras in their parking areas, it allows operators to cover the same area in greater detail with fewer cameras installed. With the adoption of Avigilon surveillance solutions, Arabian Centres met all security compliance laws across Saudi Arabia. Avigilon cameras provide the image detail and quality that police required, and Arabian Centres passed their inspections without issue.
Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small hub primary commercial service facility.” Airport redevelopment project The 1990’s brought a large redevelopment project to the airport, sparking more modern facilities, increased room for aircraft, and a range of new shops and restaurants. By 2012 it had become clear that the airport and its parking areas required enhanced surveillance. Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system.Increased foot traffic, manpower, and federal safety regulations resulted in the awarding of an FAA grant for a new surveillance system The Manchester-Boston Regional Airport faced a lengthy decision-making process when it came to security camera manufacturers, requiring products able to support the unique applications and varied environment of the airport. The security team monitored a range of spaces both in and outdoors, and required products that excelled under all of these varying situations and lighting conditions. The selected cameras needed to provide full high-definition video across multiple open areas, while also delivering detailed, close-up images within busy, crowded spaces. The airport’s FAA grant included stipulations regarding the types of products that could be purchased with the supplied funds, specifying that the selected system must qualify under the “Buy American” standard. This provision meant that all potential selections not only meet the technical requirements, but also be Made in USA. Arecont Vision: Foundation for security system After a year of exploring the market, the client determined that Arecont Vision was the only manufacturer that not only satisfied the “Buy American” stipulation, but did so without sacrificing the airport’s fundamental security requirements by providing a wide range of high resolution megapixel cameras.Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process Arecont Vision was open in demonstrating its Made in USA product design, manufacturing, quality control, and support as part of the selection process. Securadyne Systems was selected as the systems integrator. Extensive planning determined which Arecont Vision products to install, where to do so, and how the installation process would be accomplished. Once Manchester-Boston Regional Airport chose Arecont Vision cameras as the foundation for their security system, they began to collaborate with On-Net Surveillance Systems, Inc. (OnSSI) to supply the video management system (VMS). OnSSI is an Arecont Vision Technology Partner Program member, with many joint customers around the world, demonstrating proven integration between the two company’s products and support services. Arecont cameras chosen by airport security team The Arecont Vision SurroundVideo® multi-sensor camera series piqued the security team’s interest for its 180° panoramic capabilities. Passengers, staff, and aircraft crew move frequently and often swiftly from one location to another in varied lighting, yet all proved trackable with the SurroundVideo cameras and the OnSSI software. The placement of SurroundVideo cameras at the Manchester-Boston Regional Airport provides comprehensive coverage while reducing the number of cameras needed overall, a feat that was especially useful in large areas such as the airport’s apron. The security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features For locations that required a single coverage view, the security team chose cameras from the Arecont Vision MegaDome® series, which are equipped with a wide range of innovative features. Features such as low light capabilities and remote focus and zoom all proved crucial to the airport’s requirements. Casino Mode™ is available in the 1080p versions of the MegaDome series, a feature that proved to be as useful at the Manchester-Boston TSA checkpoints as it is in a Las Vegas casino. Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications, an incredibly effective tool when investigating security situations involving many complex, small movements for both live and forensic viewing.Casino Mode guarantees 30 frames per second to capture every detail on fast-action applications for many complex, small movements in both live and forensic viewing Investigating criminal or worker concerns Manchester-Boston Regional Airport has installed over one hundred and fifty Arecont Vision cameras, and the video surveillance system is continuing to grow. The latest installation of Arecont Vision products included the lower level of a parking garage as well as a newly renovated passenger checkpoint area. When asked if there are any specific incidents in which Arecont Vision cameras proved useful, Mr. Mueller responded, “Every other day we use the cameras to investigate criminal or worker concerns. We go back and monitor them for possible safety issues on the ramps, for passenger interaction, and for worker interactions. Anytime someone expresses a concern to me, they can come in and we can watch the footage together. I try to make sure that the option to view footage is fairly transparent, which has proved very useful to everyone. "SurroundVideo 180° cameras were again utilised in the latter situation due to the client’s satisfaction with stitching together images from multiple 180°s." Paul Mueller, Manchester-Boston Regional Airport’s security manager, stated, “We were sure to go back to Arecont Vision during this process. We have had a good working relationship with them for the past five years, and they enable us to use less cameras while still maintaining full view of inspection areas.”Primary camera views are displayed and monitored all the time, while others can be pulled up and played back as issues arise Passport and ticket inspection made easy Arecont Vision cameras are monitored 24/7 in the airport’s communications centre. Primary views are displayed and monitored all the time, while others can be pulled up and played back as issues arise. The system also allows for particular divisions within the Manchester-Boston Regional Airport to monitor cameras that are applicable to their work, such as in the parking garage. In terms of responsiveness, Arecont Vision makes it a top priority. “We had an issue recently with the lack of detail in some of the views for when people were having their passports and tickets inspected by TSA employees,” Paul stated, “An Arecont Vision rep came out and agreed that we could improve images, so he pulled the cameras and re-installed a newer firmware version which allowed for finer adjustments, completely and efficiently solving our problem.” Arecont Vision prides itself in its relationship with clients such as Manchester-Boston Regional Airport and to its continued design and manufacturing of quality, innovative, and industry-leading cameras within the United States for customers to use worldwide.