Mobile surveillance

Passwordless multi-factor authentication (MFA) provider Beyond Identity announced the general availability of Secure Customers, a new solution that enables any company to eliminate the threat of customer account takeovers and accelerate new account conversions with the fastest cross-platform passwordless MFA available. Since Beyond Identity’s founding, the company has expanded from securing workforces to enabling DevOps teams to eliminate supply chain risks.  Secure Customers also provides software development kits (SDKs) that enable companies to embed Beyond Identity’s zero-friction passwordless authentication capabilities across both native and web applications leveraging the same proven technology and cloud-native platform as Beyond Identity’s other products. Need for authentication Today, more than 60% of data breaches are caused by stolen credentials, and 2020 saw an incredible 292% jump in account takeover fraud. While businesses can mandate additional security controls for employees such as unified endpoint management (UEM) and MFA, mandates for customers are problematic since UEM is impractical and customers are highly sensitive to friction. Authentication is the front door to the products and services impacting 100% of acquired customers Authentication is the front door to the products and services impacting 100% of acquired customers, but research found that 86% of visitors fail to complete registration because it's too taxing, and 50% will drop off after a single bad experience. Against the current competitive environment where 86% of companies are relying on customer experience as their main differentiator, the stakes for getting authentication right are higher than ever. Making matters worse, criminals have found multiple ways to circumvent technologies like MFA. Getting rid of passwords “As long as passwords continue to exist -- no matter how they are hidden or secured -- criminals have an open door into applications, customer accounts, and databases,” said TJ Jermoluk, Co-Founder and CEO of Beyond Identity. “The only way to fully protect customers from account takeover attacks is to eradicate the password from both the user experience and application database. Customer relationships are built on trust, so being able to offer customers this unprecedented level of security and ease of use will drive long-term loyalty.” Cross-platform passwordless authentication Businesses offer consumers a frictionless authentication experience without passwords Continuing the momentum of Beyond Identity’s successful passwordless MFA for securing the workforce, Secure Customers is about protecting the lifeblood of business customers. The solution is a cross-platform passwordless authentication product that allows a business to offer consumers a frictionless authentication experience without passwords, second devices, or separate application downloads for native mobile and web applications. Developers have multiple implementation methods, including incorporating Beyond Identity’s MFA technology within applications or integrating with identity providers such as Auth0, ForgeRock, and Keycloak. The SDKs are currently available in Swift, Kotlin, and JavaScript with additional languages slated to be added shortly. With open standards support, robust documentation, and dedicated developer support, integration is simple with minimal engineering resources needed. Frictionless authentication solution The solution leverages the same secure approach that powers all of Beyond Identity’s solutions -- public/private key cryptography and X.509 certificates with no certificate management. Private keys are securely stored in the TPM or secure enclave on the customer’s mobile device or PC. This creates a unique, tamper-proof credential and a cryptographically verifiable identity that is bound to a device and cannot be moved or copied. For a business, it eliminates the need for passwords, assuring consumers the highest level of security and privacy. The unique benefits of Secure Customers include: Zero-friction passwordless MFA compliant with PSD2 Strong Customer Authentication (SCA) standards using two strong factors -- something one is and something one owns -- without requiring one-time passcodes, push notifications, magic links, or second devices on any application. Eliminates account takeover fraud as passwords are completely deprecated from use and storage. The ability to capture real-time user and device risk signals from the exact authenticating device to enable adaptive, risk-based authentication. Tamper-proof credentials that customers own and control are backed by private keys that can never leave the local devices TPM. A collection of SDKs in popular development languages, SSO integrations, robust documentation, and code samples to simplify integration and accelerate time-to-market. Cross-platform support with native and web applications, and credential migration support between applications. Standards-based passwordless authentication powered by a cloud-native platform to support elastic scalability and flexible extensibility with existing application tooling.

Farpointe Data, the access control industry's OEM for RFID credentials and readers, has announced that long-time employee Francisco Alcala has been promoted to Sales Manager North America. "In his new role, Alcala will be tasked with growing Farpointe Data's North American sales to achieve the company's aggressive annual sales plan," explains Scott Lindley, general manager of Farpointe Data. "Fundamental to Alcala's success will be the roles, duties, and responsibilities which are focused on winning new customers, growing existing partners, and supporting the launch of new products and services." Feedback Alcala has created a record of success with Farpointe Data. He has demonstrated the ability to win new customers. In one recent situation, he brought on a new buyer and, over the past year, grew it to become one of Farpointe's largest. He has also proven he can nurture existing partners and successfully launch new products such as Farpointe's mobile access control reader platform CONEKT®. Building upon support The goal is to build upon the excellent support our partners are accustomed to and to position our sales team to expand reach" "I would like to restructure Farpointe’s sales team for greater coverage in the North American market," states Alcala. "My goal is to build upon the excellent support our partners are accustomed to and to position our sales team to expand Farpointe’s reach." Alcala will be supported in his new role by Tom Piston, regional sales manager east, and Stephen "Shep" Sheppard, sales manager key accounts. Experience and education Alcala originally joined Farpointe in 2008 as a production intern. Since then, he’s served in positions including marketing, customer service, and regional sales. In 2020, Alcala earned a Masters of Business Administration from California State University, Sacramento. He also holds a BS in Business Management from San Jose State University.

March Networks, a global video surveillance and video-based business intelligence solutions company, is pleased to announce several innovative enhancements to its retail solution that use AI and cloud technology, to help quick-service restaurants (QSRs) and other retailers cut losses from theft, improve customer service, and drive profitability. Mobile order pick-up solution With mobile and online ordering more popular than ever, due to the COVID-19 pandemic, streamlining curbside delivery is a top priority for retailers. With this in mind, March Networks has introduced a new mobile order pick-up solution for retailers and QSRs, which alerts operators in real-time, to customers arriving for curbside pick-up. The solution uses a highly accurate, AI-powered analytic, available in March Networks’ ME6 Series IP Cameras, to detect vehicles arriving for pick-up. Retailers can receive an email or text message alert about each vehicle’s arrival, and also capture recorded video of every curbside delivery, for future review and investigation. Integration with Searchlight for Retail software When paired with March Networks’ Searchlight for Retail software, the solution allows businesses to also capture data analytics on curbside deliveries. QSRs, for example, can track the number of mobile deliveries, at different times, throughout the day and on different days, to analyse trends and help improve speed of service. Big box retailers and grocers, meanwhile, can use Searchlight software to oversee all of their curbside deliveries, investigate any disputes and uncover trends, which can help improve customer service. Combining video surveillance with business analytics Searchlight, available as a cloud service, combines video surveillance with POS transaction data and business analytics Searchlight, available as a cloud service, combines video surveillance with point-of-sale (POS) transaction data and business analytics, for exception-based reporting and faster loss prevention investigation times. It also offers valuable information on customer service, operations and business performance, with intelligent easy-to-read dashboards. Retailers can now easily and conveniently access Searchlight data on their smartphone or tablet, with the March Networks’ Command Mobile Plus app. By deploying the app, retailers can see POS transaction data paired with surveillance video, investigate security alerts and review thumbnail images from each of their cameras. Innovative cloud-based suite of tools “By offering this innovative cloud-based suite of tools, March Networks is using AI, to help solve the problems that retailers and QSRs face on a daily basis,” said Net Payne, March Networks Chief Sales & Marketing Officer. Net Payne adds, “This new curbside solution helps retailers adapt to changing consumer demands and use video to improve the customer experience, and gather new insights about a rapidly growing segment of their business.” Global Security Exchange (GSX) 2021 March Networks will showcase these new additions to its portfolio, at the Global Security Exchange (GSX) 2021 tradeshow, at booth 1708, taking place in Orlando, Florida, from September 27-29, 2021.

Smart Building Certification, a global certifying organisation that is dedicated to creating smarter and more efficient buildings, has announced that Eagle Eye Networks, the globally renowned company in cloud video surveillance solutions and Brivo, an international company in cloud-based access control solutions, are the first physical security companies to go through the Smart Solution Certification, affirming the fact that smart security, namely cloud video surveillance and access control, is a foundation of the smart building movement. Cloud video security platform with AI and analytics Eagle Eye Networks’ cloud video surveillance platform uses artificial intelligence (AI) and analytics Eagle Eye Networks’ cloud video surveillance platform uses artificial intelligence (AI) and analytics, to enable security cameras to become the primary sensor in a building. This integration enables effective measuring of the pulse of the building and creates alerts, when needed, in order to provide essential data required to optimise the energy efficiency, security and sustainability of buildings. Integration with Brivo’s cloud-based access control solution The power of the system increases exponentially when integrated with Brivo’s cloud-based access control solution. Brivo adds a comprehensive product suite that includes smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Eagle Eye Networks and Brivo together provide AI-powered access control and video management integration that uses machine learning technology, in order to detect the presence of people within an access-indexed video stream, while also providing better insights with less manual effort.

Pyronix is delighted to announce that the ‘Enforcer on Tour’ is back to talk to UK and Ireland professional installers, about its latest all-in-one security solution, the new Enforcer V11, with AndroidTablet, HomeControlHUB app and SmartPlug, as well as its extensive support services. Hosted at various distribution centres across the United Kingdom and Ireland (UK&I), throughout October and November 2021, alongside online meetings, Pyronix Account Managers will be highlighting all the innovative new features, added value and up-sell opportunities that the brand-new solution delivers, with attending professional installers also able to claim a FREE £20 voucher (subject to terms and conditions). Enforcer V11 system “We can’t wait to bring the ‘Enforcer on Tour’ back, with our award-winning Enforcer system and the full capabilities that the Enforcer V11 brings, alongside the extensive full-package support that we offer installers through GAP. With the unprecedented circumstances of the COVID-19 pandemic, it’s been a long time since we’ve been able to do this and we’re really excited to bring it back, with such a solution,” said Laurence Kenny, Marketing Director at Pyronix. With Account Managers not only on-hand at selected distributor outlets, across the United Kingdom and Ireland, but also available for one-on-one sessions and Zoom presentations, this is the most accessible ‘Enforcer on Tour’ yet, giving professional security installers unprecedented access to see the latest evolution of the multi-award-winning ‘installer’s choice’ Enforcer system. Security, automation and video in one platform The Enforcer V11 system takes security and control to new heights for homes and businesses Incorporating security, automation and video in one platform, which is conveniently accessed via the tablet interface, the Enforcer V11 system takes security and control to new heights for homes and businesses. Featuring a range of new innovative features, including enhanced installation, Wi-Fi built onboard its PCB, unsupervised zones and occupancy timers on zones, the Enforcer V11 practically covers any installation requirement. The AndroidTablet enables users to surf the web, as well as open the dedicated HomeControlHUB app, for complete control of the Enforcer V11. The installer can also use the interface, as a portable keypad on maintenance visits, while existing ProControl+ and Hik-Connect accounts can be connected, to pull other Pyronix/Hikvision cameras on the property into view via HomeControlHUB. SmartPlug addition for value-added integration Meanwhile, the addition of the new SmartPlug provides value-added integration, thereby enabling users to manage any plug-in appliance, via HomeControlHUB on the AndroidTablet, where they can also access their cameras and security. Laurence Kenny stated, “The Enforcer V11 marks a significant milestone in the development of the Enforcer system, a complete one-platform solution that protects the property, its occupants, the perimeter, vans, elderly relatives and much more, while providing access to camera streams and the controlling of smart devices, around the home.” ‘Enforcer on Tour’ He adds, “The capabilities aren’t going to stop here either, as we’re already working on new innovations that will continue to add value and longevity to the Enforcer V11 system, for both the professional installer and their customers.” By registering and attending one of the tour dates, professional installers can also claim a free £20 All4One voucher (Terms & Conditions apply). The demand to attend and learn about the Enforcer V11 system and claim a voucher will be high, so installers should look to book early, at the ‘Enforcer on Tour’ page, on Pyronix’s official website, in order to avoid the disappointment of missing out.

Hikvision, a global pioneer in delivering high-performance professional security solutions with tremendous value, is introducing a highly versatile standalone mobile video surveillance system that combines solar power and cellular connectivity, ideal for remote location applications. Designed specifically for surveilling remote areas where power and Wi-Fi connectivity are scarce, the all-in-one ColorVu Solar Powered Security Camera is ideal for use on oil fields, farms, utility sites, remote infrastructure, as well as for temporary deployments at large scale events, construction sites and more. Self-sustaining and carbon-neutral camera Equipped with a 4G cellular radio for data transmission, solar panels and a battery for onboard power, and a built-in heater, the new 4 MP surveillance solution is completely self-sustaining and carbon neutral. Two-way communication allows operators to address individuals in need of assistance or with bad intentions via live audio, and Hikvision’s exclusive ColorVu technology allows 24/7 surveillance in full colour even in the dark of night. IP67 water and dust rating protect the package against water and dust ingress, and its construction is designed to withstand a Category 12 typhoon. Remote surveillance solution The new remote surveillance solution features robust security with password protection and digest authentication The new remote surveillance solution also features robust security with password protection, HTTPS encryption, IP address filter, security audit log, basic and digest authentication for HTTP/HTTPS, TLS 1.1/1.2, WSSE, and digest authentication for Open Network Video Interface. “Our new remote surveillance solution brings high security to vulnerable remote locations previously difficult to monitor with live surveillance cameras,” said John Xiao, Vice President Marketing, Hikvision USA. “We are excited to be able to offer this innovative and cost-effective surveillance solution to help improve safety and security across an extensive range of vertical market applications.”

Ensuring employee health and safety remains a key priority for organisations this year, especially as we see COVID-19 cases continue to rise in different areas of the world. As an ongoing challenge, COVID-19 has shifted the priorities of many organisations. In fact, “improving health and safety for employees” is the top strategic goal this year of manufacturing and logistics organisations in the U.S. and U.K., according to research conducted by Forrester on behalf of STANLEY Security. But as we think about reopening and as hybrid workforce models and “workspace-on-demand” approaches rise in popularity, leaders need to consider implementing the right technologies to help ensure a safe return to the office. This means investing in health, safety, and security solutions that can help leaders protect their people. The intersection of security technology and health and safety There’s no doubt that the scope of security has expanded in the wake of the global pandemic. What was once an area governed by a select few security or IT professionals within a business has now become a crucial company investment involving many key stakeholders. The role of security has expanded to encompass a broader range of health and safety challenges for businesses Additionally, the role of security has expanded to encompass a broader range of health and safety challenges for businesses. Fortunately, security technologies have made significant strides and many solutions, both existing and new, have been thrust forward to address today’s biggest business challenges. Investment in security technology It’s important to note that businesses are eager to adopt tech that can help them protect their people. Nearly half (46%) of organisations surveyed by Forrester report that they’re considering an increasing investment in technology solutions that ensure employee safety. Technologies like touchless access control, visitor management systems, occupancy monitoring, and installed/wearable proximity sensors are among some of the many security technologies these organisations have implemented or are planning to implement yet this year. Facilitating a safe return to work But what does the future look like? When it comes to the post-pandemic workplace, organisations are taking a hard look at their return-to-work strategy. Flexible or hybrid workforce models require a suite of security solutions to help ensure a safer, healthier environment More than half (53%) of organisations surveyed by Forrester are looking to introduce a flexible work schedule for their employees as they make decisions about returning to work and keeping employees safe post-pandemic. Such flexible – or hybrid – workforce models require a suite of security solutions to help ensure a safer, healthier environment for all who traverse a facility or work on-site. One of the central safety and security challenges raised by these hybrid models is tracking who is present in the building at any one time – and where or how they interact. Leveraging security technology With staggered schedules and what may seem like a steady stream of people passing through, it can be difficult to know who’s an employee and who’s a visitor. Access control will be key to monitoring and managing the flow of people on-site and preventing unauthorised access. When access control systems are properly integrated with visitor management solutions, businesses can unlock further benefits and efficiencies. For instance, integrated visitor management systems can allow for pre-registration of visitors and employees – granting mobile credentials before people arrive on-site – and automated health screening surveys can be sent out in advance to help mitigate risk. Once someone reaches the premises, these systems can also be used to detect the person’s temperature and scan for a face mask, if needed.  We will likely see these types of visitor management and advanced screening solutions continue to rise in popularity, as 47% of organisations surveyed by Forrester report that they’re considering requiring employee health screening post-pandemic. Defining the office of the future A modern, dynamic workforce model will require an agile approach to office management. It’s imperative to strike the right balance between making people feel welcome and reassuring Businesses want to create an environment in which people feel comfortable and confident – a space where employees can collaborate and be creative. It’s imperative to strike the right balance between making people feel welcome and reassuring them that the necessary security measures are in place to ensure not only their safety but also their health. In many cases, this balancing act has created an unintended consequence: Everyone now feels like a visitor to a building. Protocols and processes With employees required to undergo the same screening processes and protocols as a guest, we’ve seen a transformation in the on-site experience. This further underscores the need for seamless, automated, and tightly integrated security solutions that can improve the employee and visitor experience, while helping to ensure health and safety. Ultimately, the future of the office is not about what a space looks like, but how people feel in it. This means adopting a “safety-always” culture, underpinned by the right technology, to ensure people that their safety remains a business’ top priority. 

The evolution of smart video technology continues at pace. As in many other industries, the onset of the COVID-19 pandemic expedited timelines and the artificial intelligence (AI) video world is continuing its rapid evolution in 2021. As video demand and the use of AI to make sense of the visual data increase, the number of cameras and subsequent data produced are growing rapidly, and these are forcing the creation of new edge architectures. Cameras and AI in traffic management ‘Smart factories’ can leverage AI to detect flaws or deviations in the production line in real time In addition, a new generation of ‘smart’ use cases has developed. For example, in ‘smart cities’, cameras and AI analyse traffic patterns and adjust traffic lights, in order to improve vehicle flow, reduce congestion and pollution, and increase pedestrian safety. ‘Smart factories’ can leverage AI to detect flaws or deviations in the production line in real time, adjusting to reduce errors and implement effective quality assurance measures. As a result, costs can be greatly reduced through automation and earlier fault detection. Evolution of smart video The evolution of smart video is also happening alongside other technological and data infrastructure advancements, such as 5G. As these technologies come together, they’re impacting how we architect the edge. And, they’re driving a demand for specialised storage. Listed below are some of the biggest trends that we’re seeing: Greater volume means greater quality The volume and variety of cameras continue to increase with each new advancement, bringing new capabilities. Having more cameras allow more to be seen and captured. This could mean having more coverage or more angles. It also means more real-time video can be captured and used to train AI.  Quality also continues to improve with higher resolutions (4K video and above) Quality also continues to improve with higher resolutions (4K video and above). The more detailed the video, the more insights can be extracted from it. And, the more effective the AI algorithms can become. In addition, new cameras transmit not just one video stream, but also additional low-bitrate streams used for low-bandwidth monitoring and AI pattern matching. Smart cameras operate 24/7 Whether used for traffic management, security or manufacturing, many of these smart cameras operate 24/7, 365 days a year, which poses a unique challenge. Storage technology must be able to keep up. For one thing, storage has evolved to deliver high-performance data transfer speeds and data writing speeds, to ensure high quality video capture. And, actual on-camera storage technology must deliver longevity and reliability, critical to any workflow. Real world context is vital to understanding endpoints Whether used for business, in scientific research or in our personal lives, we’re seeing new types of cameras that can capture new types of data. With the potential benefits of utilising and analysing this data, the importance of reliable data storage has never been more apparent. Considering context when designing storage technology As we design storage technology, we must take the context into consideration, such as location and form factor. We need to think of the accessibility of cameras (or lack thereof), are they atop a tall building or maybe amid a remote jungle? Such locations might also need to withstand extreme temperature variations. All of these possibilities need to be taken into account, so as to ensure long-lasting, reliable continuous recording of critical video data.  Chipsets are improving artificial intelligence (AI) capability Improved compute capabilities in cameras means processing happens at the device level, enabling real-time decisions at the edge. New camera chipsets deliver enhanced AI capability We’re seeing new chipsets arrive for cameras that deliver improved AI capability, and more advanced chipsets add deep neural network processing for on-camera deep learning analytics. AI keeps getting smarter and more capable.  Cloud must support deep learning technology Just as camera and recorder chipsets are coming with more compute power, in today’s smart video solutions most of the video analytics and deep learning is still done with discrete video analytics appliances or in the Cloud. To support these new AI workloads, the Cloud has gone through some transformation. Neural network processors within the Cloud have adopted the use of massive GPU clusters or custom FPGAs. They’re being fed thousands of hours of training video, and petabytes of data. These workloads depend on the high-capacity capabilities of enterprise-class hard drives (HDDs), which can already support 20TB per drive and high-performance enterprise SSD flash devices, platforms or arrays.  Reliance on the network Wired and wireless internet have enabled the scalability and ease of installation that has fuelled the explosive adoption of security cameras, but it could only do so where LAN and WAN infrastructures already exist. 5G technology aids camera installations Emerging cameras that are 5G-ready are being designed to load and run 3rd party applications 5G removes many barriers to deployment, allowing expansive options for placement and ease of installation of cameras at a metropolitan level. With this ease of deployment comes new greater scalability, which drives use cases and further advancements in both camera and cloud design. For example, cameras can now be standalone, with direct connectivity to a centralised cloud, as they’re no longer dependent on a local network. Emerging cameras that are 5G-ready are being designed to load and run 3rd party applications, which can bring broader capabilities. Yet with greater autonomy, these cameras will need even more dynamic storage. They will require new combinations of endurance, capacity, performance, and power efficiency, to be able to optimally handle the variability of new app-driven functions. Paving the way for the edge storage revolution It’s a brave new world for smart video, and it is as complex as it is exciting. Architectural changes are being made to handle new workloads and prepare for even more dynamic capabilities at the edge and at end points. At the same time, deep learning analytics continue to evolve at the back end and the Cloud. Understanding workload changes, whether at the camera, recorder, or the Cloud level, is critical to ensuring that new architectural changes are augmented by continuous innovation in storage technology.

James Twigg is the Managing Director of Total Integrated Solutions (TIS), an independent life safety, security and communication systems integrator, specialising in design & consultancy, technology and regulatory compliance. Total Integrated Solutions work primarily with retirement villages, helping to ensure the safety of residents in numerous retirement villages across the country. In this opinion piece, James shares how smart technology is helping security teams and care staff alike in ensuring the safety and security of their spaces, amid the COVID-19 pandemic and beyond. Impact of smart technology Smart technology is having an impact on pretty much every aspect of our lives Smart technology is having an impact on pretty much every aspect of our lives. From how we travel, to how we work, to how we run our homes. It’s not unusual to have Alexa waking us up and ordering our groceries or Nest to be regulating the temperature and energy in our homes. And while there’s a popular misconception that people in their later years are allergic to technology, retirement villages and care homes are experiencing significant innovation too. And the result is not only improved quality of life for residents, but also improved safety and security systems for management teams. Switching to converged IP systems I’ve been working in the life safety and security industry for over fifteen years. When I first joined TIS, much of the sector was still very analogue, in terms of the technology being installed and maintained. Slowly but surely, we’ve been consulting and advising customers on how to design, install and maintain converged IP systems that all talk to each other and work in tandem. I'm excited to say retirement villages are some of the top spaces leading the way, in terms of technological advancement. Improving the quality of life for residents A move into a retirement village can be daunting and one of the key concerns that we hear about is the loss of independence. No one wants to feel like they are being monitored or to have someone constantly hovering over them. One of the ways we’ve used smart technology to maintain residents' independence is through devices, such as health monitors and motion sensors. For example, instead of having a member of staff check-in on residents every morning, to ensure they are well, sensors and analytics can automatically detect changes in routine and alert staff to possible problems. Similarly, wearable tech, such as smart watches give residents a chance to let staff know they are okay, without having to tell them face-to-face. As our retirement village customers have told us, a simple ‘I’m okay’ command can be the difference between someone feeling independent versus someone feeling monitored. Simplifying and improving security systems Smart technology gives care staff and security oversight of the needs of residents For the teams responsible for the safety of the people, places and spaces within retirement villages, smart technology is helping to improve and simplify their jobs. Smart technology gives care staff and security oversight of the needs of residents, and ensures rapid response if notified by an emergency alert, ensuring they know the exact location of the resident in need. And without the need to go and physically check-in on every resident, staff and management can ensure staff time is being used effectively. Resources can be distributed where they are needed to ensure the safety and wellbeing of those residents who need extra consideration. 24/7 surveillance When planning the safety and security for retirement villages, and other residential spaces, it’s no use having traditional systems that only work effectively for 12 hours a day or need to update during the evening. Surveillance needs to be 24/7 and smart technology allows that without the physical intrusion into people’s spaces and daily lives. Smart technology ensures that systems speak to each other and are easily and effectively managed on one integrated system. This includes video surveillance, which has also become much more effective as a result of advanced video analytics, which automatically warn staff of suspicious behaviour. Securing spaces amid COVID-19 This year has, of course, brought new challenges for safety. COVID-19 hit the retirement and residential care sectors hard, first with the initial wave of infections in mid-2020 and then, with the subsequent loneliness caused by the necessary separation of families. As essential workers, we worked closely with our customers to make sure they had everything they needed As essential workers, we worked closely with our customers to make sure they had everything they needed during this time, equipping residents with tablet devices to ensure they could stay connected with their families and friends. It allowed residents to keep in touch without risking transferring the virus. Thermal cameras and mask detection And now that we’re emerging out of COVID-19 restrictions and most residents can see their families again, we’re installing systems like thermal cameras and mask detection, so as to ensure that security will be alerted to anyone in the space experiencing a high temperature or not wearing proper PPE. Such steps give staff and families alike, the peace-of-mind that operational teams will be alerted at the earliest possible moment, should a COVID-19 risk appear. Thinking ahead to the next fifteen years, I’m excited at the prospect of further technological advancements in this space. Because at the end of the day, it’s not about how complex your security system is or how you compete in the industry. It’s about helping teams to protect the people, spaces and places that matter. I see smart technology playing a huge role in that for years to come.

As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com has adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimise impact on our partners,” says Anne Ferguson, VP of Marketing at Alarm.com. The Customer Operations and Reseller Education (CORE) team has operated without interruption to provide support to partners. Sales teams are utilising webinars and training resources to inform and educate partners about the latest products, tools, and solutions. Alarm.com’s partner tools are essential for remote installations and support of partner accounts. Helping customers remain connected Adapting to challenges of the coronavirus pandemic, Alarm.com is further investing in solutions that help customers remain connected and engaged. The company has created a resource hub called “Succeeding Remotely” that provides tools, tips and news links that partners can use to adapt their business operations. From adjusting sales and installation techniques to maintaining cellular upgrades, Alarm.com is helping partners stay connected to customers remotely, keep their teams trained, and address rapidly evolving customer concerns without rolling trucks.The company has created a resource hub called “Succeeding Remotely “Additionally, after seeing all that our partners are doing to support their local communities in need, we were compelled to highlight those efforts with ongoing videos called Good Connections, which we’re sharing with our partner community to spark more ideas and ways to help,” says Ferguson. “Though our partners have experienced varying degrees of disruption to their business, we’re inspired by their adaptability, ingenuity and resilience,” says Ferguson. “Along with establishing proper safeguards for operating in homes and businesses, our partners are leveraging our support resources more heavily, while our entire staff has worked tirelessly to deliver new, timely resources.” Do-It-Together solutions Alarm.com partners are successfully employing Do-It-Together (DIT) solutions, focusing on 3G-to-LTE upgrades, and pivoting to new verticals like commercial and wellness. Many are also streamlining their business operations and taking advantage of virtual training opportunities to enhance their technicians’ skills and knowledge, says Ferguson. Do-It-Together installs involve depending on customers to perform part or all of the installation process. Partners can send customers fully configured kits with mounting instructions, or technicians may guide customers on a remote video call. Alarm.com’s tools, training and products help partners modify remote installation options depending on each customer’s needs. End users can validate the Alarm.com Smart Gateway with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app Alarm.com Smart Gateway For example, the Alarm.com Smart Gateway can be pre-configured with indoor and outdoor cameras for easy customer installation and to reduce the likelihood of future service calls. Also, end users can validate with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app. “DIT is helping our partners continue onboarding customers and avoid backlogs,” says Ferguson. “We’ve been pleasantly surprised by the resiliency and level of future investment that our residential and commercial partners have shown in the face of adversity,” adds Ferguson. For example, a significant number of business customers have used the slow period to install systems that are typically too disruptive to put in during normal business hours. Similarly, service providers are adopting new technologies or business models, such as cloud-based access control. “They’re often saying to us, ‘I’m going to take this opportunity to make changes to improve our business,’ and have been working closely with us on training and business consulting to support their efforts,“ she says. Shift to the cloud Ferguson sees a growing preference for cloud-managed surveillance and access systems over ones that have historically been run on-premise. The technology itself is attractive, but especially driving change is the enhancement to the daily lives of service providers and customers, which have been strained during this time. “The foundational benefit of our cloud-based solution is the hassle-free, seamless customer experience it delivers,” says Ferguson. “We make this possible by taking ownership of the servers, software maintenance, firmware updates, health monitoring, and more. With cloud technology, these aspects become invisible to the customer and take a lot off their plate, which is more important than ever.” End users can take advantage of Smart Tip video tutorials to help with DIT installations, or they can use the Alarm.com Wellcam to connect with loved ones anywhere.End users can take advantage of Smart Tip video tutorials to help with DIT installations Partners can attend training workshops focused on remote installation tactics, while driving consumer interest in new offerings through Alarm.com’s Customer Connections platform. The goal is to make it simple for partners to stay connected to their customers to maximise lifetime account value. “We are well-positioned to endure the pandemic because of the strength of our partners in their markets along with our investments in technology, hardware and our team,” says Ferguson. “As restrictions slowly lift, there is cautious optimism that the residential, commercial, property management, plumbing/HVAC, builder and other verticals will recover quickly. We believe that as more partners adopt the DIT model and add commercial and wellness RMR, they will find increasing opportunities to deploy security, automation, video, video analytics, access and more throughout their customer base.”

Verkada was founded by three computer scientists and security experts who studied together at Stanford University. They connected with a former founder of Meraki and created Verkada with a mission to “modernise the world of physical security”. The fast-growing company currently focuses on delivering an all-in-one hybrid cloud video security solution powered by edge processing inside the camera. On the surface, the product is simple: cameras record video, connect to the internet, and push data to the cloud. “What sets us apart is the system architecture that drives our solution,” says Brandon Davito, Verkada’s VP of Product and Operations. “Starting with edge processing, all data is instantly analysed and processed at the camera. This enables enterprise users to scale coverage without traditional limitations like bandwidth consumption or the costs of supporting additional equipment for processing footage. Simultaneously, all footage is stored directly on each camera and can be streamed securely via Verkada’s centralised management platform to any device.” The product is simple: cameras record video, connect to the internet, and push data to the cloud Hybrid cloud architecture Verkada’s goal is to make it easy to buy, deploy and manage large-scale enterprise video security systems across hundreds of cameras and dozens of sites. The hybrid cloud architecture makes it easy to access video footage from hundreds of cameras across any platform (web, mobile apps, tablets, and AppleTV). Verkada is appropriate for any business, school or enterprise that needs a scalable, secure and reliable video security solution, says Davito. “Our system streamlines surveillance management, removes the need of supporting equipment, and is ready to use, out-of-the-box, without the need for technical configurations,” says Davito. The simplicity and scalability of the end-to-end solution is attractive to security professionals, simplifying the day-to-day of surveillance management and providing insights that drive a business forward in other areas of the organisation. “This approach also allows us to provide customers with a complete experience, as we build our hardware and software to work seamlessly together,” Davito adds. Verkada does not integrate with other equipment or systems. “Taking an end-to-end approach ensures that we are able to develop and roll out features more quickly and take advantage of the edge-processing capabilities of our cameras,” Davito says. The simplicity and scalability of the end-to-end solution is attractive to security professionals Defending against IoT threats An end-to-end solution also increases defenses against threats in today’s Internet of Things (IoT) space. IP cameras have historically been some of the most vulnerable devices. Verkada cameras save time by updating automatically, and they are unable to accept 3rd party software (and the risks that come with it). Verkada partners with many of the leading channel distributors and is always recruiting new integrator/reseller partners. “The solution is easy to sell. It's a bolt-on value-add that doesn't require altering or configurations to existing infrastructure,” says Davito. “Sales cycles are also much shorter because implementation is simple and streamlined; it’s creating a lot of business efficiency.” The world of physical security is always evolving, so Verkada’s ongoing challenge is to continue delivering on the potential of hybrid cloud management of physical spaces. “We are always launching new features and enhancements, as well as ensuring the security and integrity of our customers’ environments,” says Davito. “We will look to continue to push the boundaries of physical security and deepen our use of technologies like machine learning and future advancements in video analytics and AI technologies.”

Krowd is an app that connects people together based on geography; that is, if they are at the same place at the same time. Users sign into the app using the local WiFi, identify themselves by username, and are placed immediately in a group chat comprising anyone else at the location who has signed into the app. An enhancement of the Krowd app, known as Krowdsafe, leverages the technology to achieve and promote security and safety. Specifically, Krowdsafe enables users to interact directly with security personnel at a public place to report any crimes or security infractions and to enable rapid response. Think of it as “crowdsourcing” security – the app provides more eyes and ears to keep a venue safer. In effect, it enables each of its users to be an extension of the security presence at a venue or event. Krowdsafe improves crowd resilience. “Crowdsourcing” security – the app provides more eyes and ears to keep a venue safer Krowdsafe security app Krowdsafe also opens a channel of communication for the security team to provide ad-hoc security information reminders or messages. Krowdsafe can be used at a variety of venues, including stadiums, transport hubs, office blocks, retail malls, college campus and major events organisers. The app does not access identities, violate privacy, or track the movements of users. Other app users only know the information fellow users disclose. Still, group chats, one-on-one engagement, and other social media interactions can ensue, whether about a favourite football team or the excitement of a rock concert. The system fosters digital engagement that centers around a physical space. Krowdsafe applies those capabilities to promoting better security. Enhancing crowd safety and management The elements of Krowdsafe beat out 67 competitors to win the Defence & Security Accelerator Competition to Innovate Crowd Safety, launched by the UK Home office after terror events in 2017. Key areas of interest in the competition were to improve the detection of threats from explosives and weapons within a range of crowded places with high footfall and so reduce the chance of future attacks. Krowdsafe provides a prioritised, readily accessible and simple way for members of a crowd to communicate with a security team charged with keeping them safe. The £250,000 government award has helped the product move forward commercially at a faster pace. Krowdsafe app does not access identities, violate privacy, or track the movements of users Krowdsafe users can tap a red button, prominent on the Krowd app, that says “Report.” They may then choose from a listing of common threat types – from suspicious activity or unattended activity to medical emergency or fire services. The list is configurable by venue and corresponds to any specific threat models. The list corresponds to the nature of any situation security wants to address, such as “anti-social behavior” at a football club. Users in the crowd can anonymously report racist chanting, for example. In a children’s sporting event, the app can be used to facilitate lost-and-found children. If a child gets lost, a user can share a photo with the security team, who can alert the “public” (other Krowdsafe users) and find the child within minutes or seconds. Encrypted identifier code A user taps the “Report” button, selects an issue, and an alert goes directly to the security team A user taps the “Report” button, selects an issue, and an alert goes directly to the security team, who can respond because they have the encrypted identifier code from which the message came. For that point, the security team communicates one-on-one with the user, who can then choose to share their current location with the security team to facilitate response. (The “legitimate interest” of knowing the location negates any privacy concerns.) Once location is enabled, the security team can follow the precise positioning of threats on a map, using GPS and other technologies, or even on a three-dimensional digital map of a multi-story building. Another security benefit of Krowdsafe is prevention. Event organisers and venue managers can promote the use of Krowdsafe on posters or in announcements throughout the venue. Additional eyes and ears are the equivalent of CCTV coverage on every inch of a venue and use of the system makes the environment more hostile to mischievous, malicious and/or terrorist activity. In effect, bad guys will go somewhere else. Enhancement to Krowd app Krowdsafe is an enhancement to the Krowd app, which has been around for a couple of years and is available in app stores for iOS and Android. The app approximates in the digital world the experience of being a stranger in the crowd in the real world. Users can join a conversation based on their username, and then disclose to the crowd whatever they wish (or not). Event managers/organisers can promote hashtags to help identify others in the crowd (such as #ManUnited to identify fans of the same football team). In general, users can identify themselves (voluntarily) according to common interests using hashtags.  “Krowd is a group chat that connects people together at the same place at the same time in a group, but without anyone having to disclose personal information,” says Geoff Revill, Managing Director, Krowdthink Ltd. “You have a digital presence in the same place with other people at the same time.” Wireless connectivity Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue. Once someone signs in, information about them is merely a grouping of “hash” numbers, which are used to identify them as they communicate with others in the location. However, the “hashing” cannot be hacked to find a user’s location, thus ensuring greater privacy. Because Krowd does not collect personal data (which is a revenue source for most social media companies), the company generates revenue by providing the service to venue owners who wish to interact with and manage a crowd. Data security Location data is considered sensitive under General Data Protection Regulation (GDPR), and tracking locations can help to identify where someone lives, works, who they associate with, etc. By not tracking location, Krowd avoids the related privacy issues. After initially signing in on WiFi, Krowd communications can also use 2G, 3G and other cellular networks in addition to WiFi. Addressing privacy concerns is essential to encouraging involvement in the Krowd app, and in Krowdsafe. “If you want people to participate in keeping the crowd safe, you have to get their trust and respect them, that’s a building block behind the behavioral science,” says Revill. By not tracking location, Krowd avoids the related privacy issues Privacy protection Because Krowd users remain anonymous (except for the information they choose to share), user data is not collected (and/or sold or used for future marketing purposes). Krowd’s paying customers are event venues and public places that provide the Krowd service and can promote their commercial messages or provide other information to their populations while on site. Krowdsafe can provide immediate security benefits to a venue. Even if only 25 staff members use the app in a given location, for example, that’s 25 more sets of eyes and ears to help the security department. In a retail mall, if the staffs of 200 tenant businesses use the app, that’s another 500 or so people watching out for security. Among the general public, use of the app can be promoted in customer newsletters, or by posting group discussions on big screens around a venue. Wide marketing scope It enables members of a crowd to report any broken doors, water leaks or blocked toilets Security is a secondary benefit for some Krowd users, who are drawn to the app because of marketing opportunities, such as the ability to provide discounts or promotional offers to customers while they are on site. The app also encourages social media interaction, while maintaining the venue’s ability to “manage” the crowd by moderating any discussions. The Krowd app also provides management benefits to a venue. For example, it enables members of a crowd to report any broken doors, water leaks or blocked toilets. In general, the app helps to promote a better brand experience for the customer. Incident management One of the UK government’s concerns about Krowdsafe was its possible use by terrorists or other to cause incidents in a public venue. Think of the case of Olly Murs, a U.K. singer, whose mistaken tweets about hearing gunshots caused a brief panic at a department store on a busy shopping day. Might Krowd be uses similarly by a terrorist or other evil-doer to cause chaos or a distraction? No, says Revill, who points to a higher level of control over content exchanged in Krowd versus Twitter, for example. The security team can censor content or limit its propagation. They can also disable or block a user from communicating on the app. Messages containing dangerous or troubling content, such as racist terms, can trigger alerts to enable security teams to respond quickly.

In a surveillance monitoring context, video metadata refers to the structured details that the user can extract from given video footage. It is data that provides information about other data – a “data about data” in short. Human-based video metadata, as its name suggests, are data derived from human targets in the monitored scene. It can be utilised based on user’s requirements to significantly enhance the management and operation of various application scenarios, while carefully maintaining people’s privacy at the same time. To give some insights into its practical usage, here are three conventional applications of human-based video metadata to adopt based during monitoring needs: 1) Searching targets One of the most common applications of human-based video metadata is for target searching after an event. Intelligent surveillance devices, such as the Dahua WizMind products, offer a Quick Target Search function that can locate suspects in time using their physical attributes. Irrelevant targets in the captured images are filtered out by the back-end devices (IVSS, NVR) or by the platform Target attributes include beard, glasses, mask, hat, etc., which are continuously being developed and increased to meet the requirements of various application scenarios. Irrelevant targets in the captured images are also filtered out by the back-end devices (IVSS, NVR) or by the platform. It can capture up to 640* targets (with attributes) per second with an impressive detection rate of 98%*. Generating statistics In addition, another useful application of human-based video metadata technology is for target statistics. WizMind counts in real time the human targets in the monitored scene and filters them based on target category and direction. The directions include A>B, B>A, or A<>B. And to top it up, it can also generate reports by year, month, and day. It can capture up to 96** objects per frame, providing a detection rate of 98%** and an accuracy rate of 96%**. 2) Detect PPE wearing WizMind can detect wearing PPEs in construction sites including safety hats, protective vests, face masks, and glasses Wearing personal protective equipment or PPE is a must on any construction site. Depending on the scope of the project, monitoring the proper wearing of PPEs on the site could be a tough challenge to implement. The latest PPE Detection Technology of Dahua WizMind can detect wearing of commonly used PPEs in construction sites including safety hats, protective vests, face masks, and glasses. It can even detect the colour of the uniforms (top and bottom) of workers. When a violation has been detected, the site supervisor or manager can be notified via the DMSS mobile app. Similar to target searching and statistics functions, it also offers a detection rate of 98%**, with an accuracy rate of 96%**. 3) Aid city road planning Who would have thought that aside from vehicle-related data, statistics related to people on the street can also be useful in planning city roads? By collecting attributes of pedestrians, directions, and periods, local road planning departments can design better roads tailored for road users and commuters. One good example is the Dahua solution developed for a local organisation in Ireland. Aside from motor vehicles and non-motor vehicles, metadata of pedestrians are also captured on main city roads and streets around plazas. These data are then securely transferred to an SFTP server for further data analysis. The data summary is relayed to the local transportation department to help them plan and manage streets more efficiently. Key Takeaways Human-based video metadata can be effectively utilised to optimise the monitoring operation of various application scenarios. Metadata based on human targets can be used to search suspects after an event, and to generate accurate statistics of the people in the monitored scene. Also, these structured data can be used to detect proper wearing of PPEs in a particular site, and help local transportation departments in planning and maintaining city roads to benefit the general public.

Cumbria Police have refreshed their fleet of frontline TETRA radios, deploying Sepura SC21 hand-portable radios to police officer roles and SCG22 mobile radios in vehicles. In total over 1,400 radios have been deployed to enable the force to upgrade to the latest standard of TETRA radio capability. Enhanced mobile communication Aware of the need to refresh their radio fleet, the force organised field trials for new radios. Feedback from officers using the new Sepura SC21 TETRA radio was overwhelmingly positive. A vital advantage for the SC21 over the previous Airwave estate being the powerful TETRA engine and receive sensitivity. These combine to allow Cumbria Police officers to maintain Airwave coverage and keep communicating in the county’s many rural locations, where less powerful handsets frequently lose coverage. This deployment was further supported by the ability of the SCG22 to act as a Gateway, extending Airwave coverage where it might not otherwise reach and further enhancing the overall critical communications solution. Minimised training required The radios were programmed with a bespoke user interface designed to offer officers a familiar user experience The mobile radio was chosen as it has comprehensive deployment options, including car, van, motorcycle, and desk mount options, and shares a common interface to the SC21 meaning officer training is minimised. The transition to the new Sepura devices was undertaken during the COVID pandemic in the UK, with the Sepura team working with Cumbria Police to identify safe and effective ways to support an accelerated transition. This included Sepura supporting the force with a provisioning service, meaning the radios were pre-programmed and delivered to force headquarters ready to deploy. In addition, the radios were programmed with a bespoke user interface designed to offer Cumbria Police officers a familiar user experience, minimising officer training. Secure communication solution Adrian Johnson, ICT Operational Change Business Lead at Cumbria Police said, “Our officers require reliable secure communications with the easy-to-handle, reliable kit. Our old terminals were no longer supported by the manufacturer and were starting to fail. Our officers have been providing Policing services to our citizens and visitors to Cumbria throughout the COVID pandemic.” “The Sepura rollout has occurred during this global pandemic, during which the team had to learn new ways of doing things safely. The project team worked effectively with Sepura’s support teams to successfully deliver this new equipment to our teams.” “It is imperative in a mission-critical environment that we have excellent relationships with suppliers and immediate access to subject matter experts when our technicians need help or advice. Sepura understands Cumbria Police’ requirements and willingness to work together was key to achieving the agreed solution.” Providing effective solutions Dawn Griffiths, Business Development Manager for Sepura said, “We are delighted to support Cumbria Police in upgrading their hand-portable radios to the SC21.” “The expectation for modern radios is much greater than it was previously, and Sepura’s SC range can support these demands with powerful data applications, intelligent connectivity, and advanced features such as wireless Over The Air Programming which will enable the force to keep evolving their TETRA solution for many years to come.”

The cloud-based access control and video management system was recently installed at the city’s marina where it has integrated with their booking system, Harba. Harba booking system There are 750 members with boats in the Vejle marina, and through the Harba booking system; they are issued a 6-digit personal PIN code or a tag. With this PIN code, they can then access and use the facilities of the marina, such as the toilets, showers, laundry rooms, and kitchen. The PIN is inputted into the ACT365 reader at each entry point of the marina facilities. All services are then automatically billed every month via the Harba booking system. This access control booking strategy ensures that the marina’s facilities are kept free for member use only. Access control readers ACT365 has a modern and user-friendly design and a limitless number of users ACT365’s readers were well-suited to this installation because they are made of a robust polycarbonate housing and are suitable for both indoor and outdoor mounting. The reader controls a single door and uses a voltage-free relay contact. ACT365 has a modern and user-friendly design and a limitless number of users. Both RFID tags and smartphone access availability. Self-service terminal For non-member boaters who are visiting the Vejle marina, a self-service terminal, the Harba Kiosk, is also available to use. This self-service terminal allows non-members to use their credit cards to pay for the use of the marina facilities. Similar to the Harba app for members, non-members will receive a PIN code from the Harba kiosk via email or SMS which they can then input into the ACT365 readers.

Property developers and residents at luxury apartment development - Live Oasis Deansgate, are the first to benefit from an all-encompassing building automation system, which is operable from one single app, designed by GET Dynamic, in partnership with Comelit and ASSA ABLOY Global Solutions. Smart mobile-first solution The new smart mobile-first solution, being debuted at Live Oasis in Manchester, enables property owners, YPP Lettings and Management Company Ltd, to more efficiently manage the 60-apartment site, via cloud-based technology. Apartment owners can also control all aspects of their home, including video entry calls, door opening and apartment automation, using just one single resident building application. Live Oasis Deansgate Located in the aspiring Deansgate district, Live Oasis is designed for students and young professionals Located in the aspiring Deansgate district, Live Oasis is designed for students and young professionals. With fully furnished studio, one- and two-bed apartments, it also features a concierge service, together with on-site security, all available for residents through the working week and supported by 24-hour CCTV. YPP Managing Director, Omar Al-Nujaifi, said “Manchester is a vibrant, creative and innovative city, and our latest development offers apartments for a modern generation of residents, who are not only looking for a stylish abode, but somewhere that is technology rich, sustainable and a connected place to live.” Access control and digital key functionality He adds, “For this to occur, we worked with each company, right from pre-project launch to achieve the desired, integrated result. GET Dynamic specified Comelit to provide fully-functional video door entry, without compromising on style or security, together with advanced access control and digital key functionality by ASSA ABLOY Global Solutions, all now operable from the main building app, ResiCentral.”   Omar further stated, “The result is a unified experience that encompasses all the smart living features, expected by our future residents. The uptake of usage of the platform provides us with a unique window, into how we can better our delivery in the future.” Built-in smart hub and app capability Residents can benefit from the built-in smart hub and app capability, in order to control door entry security and access control, together with lighting, TV, blind automation and room temperature monitoring, and benefit from additional features, such as air quality, energy efficiency and occupancy monitoring. GET Dynamic’s Group CEO, James Baird, said “Our technology and platform is capable of bringing together every aspect of smart building automation in one system. Controlled by a single bespoke app, available in both iOS and Android, additional options provide customisable in-room tablet and streamlining, with our very own automation products.” Partnership with Comelit and ASSA ABLOY Global Solutions When selecting our specialist security partners, we have a long-established relationship with Comelit" He adds, “When selecting our specialist security partners, we have a long-established relationship with Comelit and know its video door entry systems are well-designed, robust and offer the latest smart video technology.” James further said, “The same is true for ASSA ABLOY Global Solutions. When brought together, Live Oasis presented the perfect opportunity to integrate the complete security operation into our app and offer an all-encompassing solution for a more enhanced user experience.” Integration with ResiCentral platform The virtual door entry and access control was integrated into the ResiCentral platform, with ASSA ABLOY Global Solutions’ technology for the building’s access control solutions, from perimeter protection to individual apartments. This also includes the ability for residents to gain convenient access to their accommodations, by using personal devices as a secure digital key. Comelit, with whom GET Dynamic has a close working partnership, was responsible for the IP door entry system installed at Live Oasis, operating from its renowned VIP technology. The system specified comprised two module video VIP entrance panels, together with a multi-user gateway, to allow for visual and audio individual apartment access. Smart home automation Stephen Wragg, Comelit’s Business Development Manager, said “Live Oasis is a development that really epitomises the bustling and vibrant nature at the heart of Manchester, being a city where work and lifestyle balance is central to a commitment to evolve faster and smarter, with modern technology and community spirit.” He concludes, “Right from the specification process, the objective was to utilise latest smart solutions, to enable property owners and residents alike, a unified mobile experience. This is where ResiCentral, together with the advances of home automation, inclusive of Comelit’s video door entry, combined to provide a single cloud-based solution. The result helps property developers create safer, smarter buildings and at the same time, enhance the resident experience, taking all-inclusive mobile capability to a whole new level.”

Founded in 2010, Avolon is the third-largest aircraft leasing company in the world with 824 aircraft and 145 customers in 62 countries. Its new global headquarters in Dublin is comprised of 6,967 sq m (75,000 sq ft) of secure office space across six floors that houses its IT, catering, legal, and communications departments. Need for a centralised monitoring solution Avolon’s new premises in the upmarket Ballsbridge area of Dublin provided an opportunity for the company to rethink its approach to building security. Avolon was looking for an innovative, flexible solution that could be personalised to individuals, easily accessed, and managed remotely. Additional requirements included: the need to provide different levels of security clearance in different areas of the building, the ability to manage individual security clearances, the facilitation of access outside of the usual workday, and secure parking lot access for employees and visitors. As a global company, Avolon wanted a solution that could be deployed worldwide to provide a consistent experience for its employees, regardless of their location. HID’s flexible access control solution Powered by Seos® technology, the solution uses BLE and iCLASS® readers to create a secure access control solution Avolon partnered with systems integrator Summit Security Systems Ltd and deployed HID Mobile Access at its Dublin headquarters. Powered by Seos® technology, the solution uses Bluetooth Low Energy (BLE) and iCLASS® readers to create a secure, convenient, and flexible access control solution for its headquarters. The building’s security system enables credentials on smartphones via an app rather than on physical access cards and uses iCLASS SE® mobile-enabled readers installed at points of access. Key benefits of a mobile access system include: Employees are less likely to forget smartphones, which they always carry than an access badge Security clearances are more efficient and easily changed because security status is provisioned to an app A cloud-based central control system provides security administrators with easy oversight, access to a complete set of metrics, and the ability to manage a network of premises around the globe Employing various access control measures Avolon has implemented a range of different solutions for different parts of its premises that can vary by time of day. For example, elevators utilise access control measures to ease the flow of people within the building during work hours, while assuring that after-hours access is more controlled. Employees simply twist their iOS or Android™ phones when they approach the parking readers to gain entry The ease-of-use and security also extend to the parking lot, which benefits from HID’s “Twist and Goes” feature. Employees simply twist their iOS or Android™ phones when they approach the parking readers to gain entry. Avolon encourages its employees to cycle to work and has extended mobile access to a secure employee bike parking area that links directly into the shower and changing facilities. Advantages of mobile access solution The HID Mobile Access Solution provides many advantages over the previous card-based system including after-hours access (vital to a 24/7 business like Avolon), ready access to secure rooms, and easy management of security clearances. With HID Mobile Access, fine-grained security access for a global network of offices is controlled centrally through a cloud-based portal. Access levels can be set on an individual basis so they are very flexible and can be modified as needed. “Using a mobile phone is much more convenient than access cards. People forget their access cards, but their mobile phone is with them all the time,” said Allan Dawson, facilities project manager at Avolon. “It’s much more efficient. For example, we now have much lower instances of people leaving the perimeter and having to ask for re-entry because they’ve left their pass in the office.” Worldwide installation of physical access solution In the future, Avolon anticipates expanding its new physical access solution across its global campuses. “As well as deploying in our Dublin head office we have also deployed in our New York, Florida, and Hong Kong offices,” said Dawson. “The benefit of using a global platform means our people can travel between offices with their security status intact and ready to go for each location.”

The City of Mecca selected E-vision to deploy its innovative waste collection solution alongside 15,000 rugged Micro X-II RFID tags from Xerafy activated in the field. The Saudi Arabian city of Mecca has deployed Xerafy’s Micro X-II RFID tags to successfully manage thousands of waste collection bins. Using Xerafy’s rugged tags and a software solution from E-vision, the city now has real-time visibility into its waste collection activities and vehicle fleet. Mecca was looking for a way to track the status of waste bins as well as the location of its waste collection vehicles. To better service customers, the city wanted to be able to confirm that each trash bin had been emptied into the collection vehicle, enable automated electronic communications from the trucks to the operations office, and minimize human intervention in data collection activities. RFID-based waste management solution Mecca selected the RFID-based waste management solution from Riyadh-based E-vision. The company provided its innovative Waste Collection solution, along with rugged tags from Xerafy, a customised GPS tracking device, and RFID readers from ThingMagic. Mecca is leveraging several modules of E-Vision’s waste collection software, including complaint management, fleet management, tracking, and other customised services. E-vision also created a communication board to manage the hardware tracking functionality. “Waste collection is a challenging environment for data collection,” said Tarek Fawaz, Technical Manager at E-vision. “Xerafy has provided us with RFID tags that are uniquely suited to the environment in Saudi Arabia, and that is rugged enough to resist the shock and vibration the waste bins are exposed to.” Real-time tracking Mecca and E-vision are developing a new device with a built-in RFID reader to improve data collection and software user interface Mecca can track which containers have been emptied and when, and can also track and manage its vehicle fleet in real-time. Using the complaints management module, customers and supervisors can record any problems or violations via mobile app, and submit the issue to the company as well as track and confirm resolution. Managers can also monitor performance and generate a wide variety of reports based on the RFID data. With the system successfully in operation for nearly three years, Mecca and E-vision are developing a new device with a built-in RFID reader to improve data collection, as well as enhancing the software user interface and redesigning the software architecture in preparation for a transition to cloud hosting.

Residential security and smart homes are rapidly changing facets of the larger physical security marketplace, driven by advances in consumer technology and concerns about rising crime rates. During the COVID-19 pandemic, many people spent more time at home and became more aware of the need for greater security. As workplaces opened back up, returning workers turned to technology to help them keep watch over their homes from afar. We asked this week’s Expert Panel Roundtable: What are the trends in residential security in 2021?

There is a broad appeal to the idea of using a smartphone or wearable device as a credential for physical access control systems. Smartphones already perform a range of tasks that extend beyond making a phone call. Shouldn’t opening the door at a workplace be among them? It’s a simple idea, but there are obstacles for the industry to get there from here. We asked this week’s Expert Panel Roundtable: What are the challenges and benefits of mobile access control solutions? 

Perimeter security is the first line of defence against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?