Outdoor video surveillance

Salto announces the launch of the XS4 Com iGO cloud-based door intercom, an advanced video intercom solution engineered to seamlessly integrate with modern digital lifestyles across residential, workspace, and commercial environments. XS4 Com iGO represents Salto’s first foray into the smart intercom space, combining innovative technology with the robust access control solutions that Salto is known for.  XS4 Com iGO  XS4 Com iGO represents a significant advancement in visitor management and access control. It is a user-friendly system that enables visitors to initiate communication with users by simply scanning a QR code or tapping their NFC-enabled phone on an iGO plate which initiates two-way audio and video verification for entry control. Residents then manage these interactions directly from a smartphone, with the ability to accept calls, visually verify visitors, and remotely grant access if necessary.  Hardware-free solution This innovative technology does not rely on a power supply or an internet connection This innovative technology does not rely on a power supply or an internet connection, solving complexity and cost issues from traditional intercom systems. With the XS4 Com iGO hardware-free solution, any building can turn a perimeter access point into a connected, yet decentralised, secure entry.  Advanced features for modern access needs  Salto also offers its uniquely developed XS4 Com iGO platform to communicate with visitors and manage door and gate access from anywhere. This system integrates directly with Salto's smart access control platforms, Salto KS and Homelok, creating a unified and user-friendly door intercom and access control connected ecosystem that’s accessible via the web and mobile applications by visitors and residents. This advanced video door intercom system centralises all access control-related features into a single, comprehensive platform, making the XS4 Com iGO an all-in-one solution for managing building access and communication.  Geofencing technology XS4 Com iGO is adaptable to various environments, ensuring secure, fast, and more efficient access control Geofencing technology further enhances security by ensuring that calls can only be initiated when visitors are physically near the property. This feature, combined with seamless integration with existing Salto solutions and smart locking technology to connect any entry or gate, makes the XS4 Com iGO adaptable to various environments, ensuring secure, fast, and more efficient access control.  Ease of installation and use  The Salto XS4 Com iGO solution is designed with simplicity in mind and offers an intuitive interface for both installers and operators. Installers can easily integrate the system into existing setups with minimal disruption. Systems administrators and building operators benefit from streamlined processes for real-time entry monitoring, controlling access points remotely, and communication. This delivers a seamless intercom experience for visitors, residents, and guests. The system's ease of use does not compromise its advanced capabilities, making it an ideal choice for modern building ecosystems. 

Homes without a security system are 300% more likely to be broken into, according to the Pew Research Centre. Despite a decrease in burglary rates, a break-in still occurs every 26 seconds in the US. Zumi’s state-of-the-art gate openers aim to combat this threat, providing robust security solutions that empower customers to protect their families and properties. Zumi incorporates the latest technologies in the design and manufacturing of its products. Zumi gate openers come with an exclusive 128-bit encrypted code, which, compared to the traditional 64-bit systems, offers more advanced security capabilities. To ensure consistency, each product undergoes over 10,000 severe tests to ensure durability across changing seasons, demonstrating a commitment to long-lasting performance and reliability. Safeguarding the future In extra to their durability and security features, Zumi gate openers offer wide customisation via Zumi app “Our commitment to your family’s safety and well-being is embodied in our ultra-vigilant technology,” said a Founder of the Zumi John Smith. “We use an exclusive 128-bit encrypted rolling code that’s nearly impossible to crack, offering security far beyond what 64-bit systems provide. Zumi goes the extra mile so you can focus on what matters most: Cherishing time with your family in the fortress of your home.” In addition to their durability and security features, Zumi gate openers offer comprehensive customisation through the Zumi app. Users can tailor the speed and direction of their gate’s movements and set automatic responses for when they arrive at or leave their homes. This advanced level of control ensures that Zumi’s products not only enhance security but also add significant convenience to the user’s daily life. Nearly one million burglaries reported in 2022 The importance of home security cannot be overstated. The FBI reported 847,522 burglaries in 2022, equating to an estimated 269.8 cases per 100,000 people. Despite these alarming statistics, 46.9% of people still do not have a home security system installed. By providing top-quality gate openers, Zumi aims to address this gap and contribute to the safety of homes and businesses. “We take great pride in not only providing top-notch security solutions but also ensuring our customers have a hassle-free experience from installation to daily use,” added the spokesperson. “Our dedicated customer service team is always ready to assist, making sure our clients feel supported and confident in their choice of Zumi gate openers.” By choosing Zumi, customers invest in a trusted partner committed to enhancing the security and value of their property.

As the anticipation builds for the 2024 Paris Olympics, security concerns are heightened. While this long-awaited event will showcase the world’s most accomplished athletes, the safety of all participants and spectators is paramount. Extensive preparations have been underway to achieve this crucial goal. Security challenges  The threat landscape in the historical context The security challenges facing the Paris Olympics are underscored by ongoing global conflict, an ever-evolving threat spectrum and a broad concern over the vulnerability of large gatherings to potential risks. Throughout history, the Olympic Games have unfortunately been a prime target for hostile actors.  Throughout history, the Olympic Games have unfortunately been a prime target for hostile actors One of the most notable incidents occurred during the Munich Olympics in 1972, where the Israeli team suffered a tragic terrorist attack, resulting in the deaths of 11 athletes and coaches. The Atlanta Olympics in 1996 was the target of a bombing attack that claimed two lives and injured more than 100 people. This incident prompted a reassessment of security protocols and the adoption of stricter measures to protect athletes, spectators and infrastructure. The Rio Olympics in 2016 faced challenges related to crime and civil unrest in the host city, requiring extensive security measures to ensure the safety of participants and visitors. Few key areas  These global, centre-stage incidents are a stark reminder that when it comes to venue security, nothing is more important than a comprehensive and layered risk mitigation program. Let’s look more closely at a few key areas to consider. Comprehensive Training: Many organisations fail to recognise the importance of ongoing training for personnel. From security officers to venue staff to volunteers, thousands of individuals involved in event operations must be trained in awareness, escalation, and response. Depending on the role, training might include emergency response procedures, crowd management techniques, or surveillance systems. Security Camera Monitoring: In the 2017 suicide bombing at the U.K.’s Manchester Arena, the attacker hid in a CCTV blind spot after carefully identifying the location from repeated reconnaissance trips. When planning large venue attacks, terrorists frequently conduct pre-operational surveillance to locate areas of security weakness and vulnerability. Thorough and diligent reviews of security camera footage are essential in the months leading up to high-profile events.  Checkpoint Explosive Screening: Large-scale public events require many access points to ease guest entry and exit. Unfortunately, this creates access opportunities for hostile actors. X-ray screening at venue checkpoints is critical for the deterrence and detection of improvised explosive devices (IED), firearms and weapons. Rigorous screening very often dissuades a perpetrator from attempting to enter areas with a greater concentration of people and a detonation would have a larger impact.  Explosive Detection Canines: Detection canines offer an effective, efficient and flexible solution for explosive and weapons detection at high-volume facilities. Canine teams sweep large areas and crowds for trace amounts of these odours in a short time with little to no operational or public disruption. Their presence alone serves as a strong prevention measure.  Challenges and contingency planning These are just four of the many layers recommended for an effective security plan. While significant enhancements have been made in security preparations for large-scale public events over the decades, challenges persist. Security professionals must respond to the dynamic nature of the threat with flexibility. They must merge the lessons learned from past incidents with innovative solutions to protect people, property and brands.  As the world eagerly anticipates the Paris Olympics, the organisers' steadfast commitment to safety ensures that athletes, spectators and staff can focus on the thrill of competition in a secure environment. To learn more about event security, speak with an Allied Universal subject matter expert.

Michele Bennett, General Manager at ADT UK&I Subscriber comments: “Our 2023 burglary report found that most burglaries occur at night, more precisely 37.5% in the evening (7 pm-12 am) and a further 15.5% at night (12 am-6 am). Opportunistic thieves prefer to operate under the cover of darkness. So it’s no surprise that the number of burglaries increases when the clocks go back and the nights get longer.” “Your home is where you feel most secure, yet only one in five of us takes extra security measures when the dark nights draw in. By taking these extra security steps when the clocks go back this year, we can help to reduce the number of burglaries.” Top five tips to make home secure Experts at ADT reveal their top five tips to make the home more secure when the clocks go back: Make it look like someone is home: Empty homes are more likely to be targeted by thieves, so it’s a good idea to make the home look like it’s occupied while out. Turning on and off the lights or TV, can trick opportunistic robbers into thinking they are at home even when are not. Can also control the home while away using the smartphone thanks to smart plugs. With ADT Smart Home can take it one step further and connect the smart plugs to numerous smart cameras at the home, so once movement is detected the lights automatically switch on.  See who’s at the door: Even when they are not at home, a smart video doorbell allows them to see, hear, and speak to visitors. In addition to letting the delivery person know where to leave a package while they are gone, they let know who is at the door, even if they don’t ring the doorbell. The ability to receive notifications on the phone when motion is detected allows one to check on what's going on outside the front door. Lock the sheds and outbuildings: An outdoor building is often an easy target, so protect it with secure windows and strong locks. It is also worth investing in outdoor lighting, as the light can blow the cover of darkness for a would-be thief. The most effective option is motion-activated security lights that can programme to the needs and wants. Get an alarm installed: The box on the front of the house will act as a visible deterrent. ADT’s Burglar Alarm Package has touch screen control, clever ADT Smart Services connectivity, and a deterrent siren, this user-friendly alarm system provides maximum peace of mind. The alarm is also professionally monitored 24/7, so keyholders or even the police are informed if the alarm is triggered. It is also advised to set the alarm for when away or even sleeping upstairs. Lock windows and doors: It takes no more than two minutes to lock the windows and doors before going out or before going to bed. This is a precautionary measure, but heading into the winter months when it gets darker much earlier, it is important to ensure the windows and doors are locked. Also, check the home to ensure all locks are in good working order. This will deter any opportunists looking for a quick win. 

RGB Spectrum®, an industry pioneer in mission-critical video for real-time decision support, shares new features of its QuadView® IPX and SuperView® IPX multiviewers designed to revolutionise how industries handle data visualisation and decision-making. Multiviewers have become indispensable tools for consolidating diverse data sources onto a single screen, variously used for enhancing situational awareness and improving workflow efficiency. RGB Spectrum's latest offerings increase flexibility by addressing both local and remote video sources, by their ability to access both local HDMI and remote IP signals. QuadView IPX and SuperView IPX The SuperView IPX offers similar capabilities, enabling users to display up to seven video signals The QuadView IPX is a high-performance 4K multiviewer that allows users to display up to four video signals in customisable layouts on a single screen, aka “single pane of glass.” The SuperView IPX offers similar capabilities, enabling users to display up to seven video signals on a single screen. It shares all the advanced features of the QuadView IPX, making it ideal for demanding mission-critical applications. Key features Their key features include: 4K 60 Hz input and output resolutions Flexible image resizing and placement options Customisable display layouts and presets Four HDMI 2.0 I/O ports H.264 and H.265 decoding and display capabilities Embedded architecture for heightened security Multiple control options, including browser-based GUI, Telnet, and RS-232 TAA and BAA compliance HDMI and LAN/WAN connections The QuadView IPX and SuperView IPX provide users the flexibility to mix and match input resolutions The QuadView IPX and SuperView IPX provide users the flexibility to mix and match input resolutions, scale any input up to 4K resolution, and route any input to any window in customisable layouts. This unparalleled flexibility makes them perfect for 24/7 operations where reliability, security, and ruggedness are paramount. The new multiviewers are unique in their ability to display a combination of local baseband and remote IP video, with access over HDMI and LAN/WAN connections. Data visualisation RGB Spectrum manufactures these multiviewers in the USA, ensuring the highest quality and performance standards. Whether in command and control, security and surveillance, or any mission-critical operation, the QuadView IPX and SuperView IPX are poised to take data visualisation to the next level.

At IACP 2023, on booth 1127, i-PRO Americas Inc., (formerly a division of Panasonic), a pioneer in professional security solutions for surveillance and public safety, will demonstrate its latest range of security solutions for law enforcement professionals. i-PRO’s comprehensive portfolio of public safety and law enforcement solutions includes body-worn cameras, in-vehicle video systems, interview room video solutions, as well as on-premises and cloud-hosted digital evidence management solutions. Features of Genetec Clearance™ i-PRO customers maintain full control of their DEMS and VMS strategies, with full-featured choices In addition to the extensive range of imaging and evidence management offerings, the company specialises in advanced, AI-driven software and intelligent analytics, such as automated redaction to protect personal privacy. i-PRO is proud of its open-platform approach to public safety and security solutions, supporting tight integration with partners like Genetec to create CloUDE℠, a digital evidence management system that utilises the features of Genetec Clearance™.  i-PRO customers maintain full control of their DEMS and VMS strategies, with full-featured choices using traditional servers and storage, hybrid storage solutions, or cloud-hosted services. VMS dual-mode architecture At IACP, attendees will learn about i-PRO’s latest Interview Room Video Solution. The system is simple to operate and offers automated activation to ensure every interview is recorded. The new VMS dual-mode architecture supports multiple room monitoring and ensures critical video and audio evidence is captured reliably, every time. “We design our public safety products specifically for the on-the-job rigours of police, fire, and EMS crews. i-PRO products deliver unparalleled reliability with a less than 1% failure rate for in-car and body-worn camera systems since 2004, affirming our commitment to excellence,” said David O’Connor, Director, i-PRO Public Safety Division. “We know how important cybersecurity and regulatory compliance are to our customers, so we develop complete solutions that automate processes to enable users to focus on the job, not the technology.” Body-worn camera solutions Cameras themselves are built to the choosy MIL-STD 810H military measure with an IP67 rating i-PRO’s BWC4000 body-worn camera features a unique 12-hour field-swappable battery, providing law enforcement and security officers with extended camera operation without having to deal with cumbersome charging cables. Officers can quickly tag videos with essential metadata using an easy-to-use LCD menu. Options such as automated activation in response to specific events such as drawing a weapon guarantee that important video evidence is available every time.  Designed to provide officers with a more durable and reliable way to capture video and audio evidence in virtually any conditions, i-PRO body-worn cameras utilise the industry-standard Klick Fast™ mounting system which provides many options to easily secure the camera. The cameras themselves are built to the demanding MIL-STD 810H military standard with an IP67 weather-resistant rating. In-car video system i-PRO’s in-car video (ICV) system, the ICV4000, takes in-car video technology into the future with a powerful video processing unit (VPU4000), wireless networking, enhanced security features, and improved image quality. The system employs MPEG-4 recording, eliminating the need for proprietary media formats to provide a more streamlined approach for reviewing and sharing video. The ICV4000 can utilise 4G/5G connectivity from a mobile router or the squad MDT (Mobile Data Terminal) for evidence uploads and live streaming. With support for up to five total cameras and several options for front-view cameras, the ICV4000 can provide 1080p Full HD recording with a wider field of view and 360-degree coverage around a vehicle. Additionally, the system incorporates embedded bluetooth (BLE) and two wireless LAN modules to support seamless integration with i-PRO’s BWC4000. The system supports up to 16 triggers for system activation or status indicators. Panoramic front cameras for police vehicles IACP attendees will be able to see WV-VCF41P 4K Panoramic Front Camera for police vehicles IACP attendees will also be able to see the WV-VCF41P 4K Panoramic Front Camera for police vehicles. A component of i-PRO’s powerful in-car video (ICV) system, the camera is ideal for law enforcement agencies seeking wide-angle coverage and high-resolution capture of video evidence from the vehicle. Unlike traditional forward-facing cameras, the WV-VCF41P provides a full 150-degree field of view. The innovative lens is specifically designed to minimise distortion and edge warping, resulting in the widest angle offered. Behind the lens, the camera’s 4K sensor is i-PRO’s highest resolution sensor for mobile video evidence applications. With support for detailed forensic zooming into areas of interest without image blurring, the WV-VCF41P presents the clearest possible evidence. Unified digital evidence management i-PRO’s in-car video system and law enforcement cameras enable officers to easily upload video evidence into the CloUDE digital evidence management system (powered by Genetec Clearance) using either Wi-Fi, a mobile router, or a mobile data terminal with a cellular connection. CloUDE allows officers and investigators to store, manage, review, and share evidence from their in-vehicle or body-worn cameras efficiently and easily from within a single application.  Authorised individuals can share cases and digital video evidence with cooperating agencies, prosecutors, attorneys, or members of the media. Secure access and chain of custody are controlled through straightforward policies managed in the application. Additionally, advanced logging creates an audit trail of all user actions, available for management review at any time.

The autumn equinox, which marks the start of autumn, occurs this weekend on Saturday, September 23. With darker evenings ahead, the experts at ADT have shared five ways to maximise your home's security. Author's quote Michele Bennett, General Manager at ADT UK&I comments: “Opportunistic thieves use darkness to their advantage, so it’s no surprise that the number of burglaries committed increases when the darker nights draw in." He adds, "Our 2022 burglary report found that burglaries are most common at night, with 58% of burglaries occurring between 6 p.m. and 6 a.m. Taking steps to optimise your home’s security before the clocks go back this year will provide reassurance that your property is as secure as possible.” Five ways to secure your property: Get a monitored alarm installed: A visible alarm system is a strong deterrent to potential burglars, as criminals are less likely to target a home that is protected. In the event of a break-in, a monitored alarm will alert you, your keyholders and depending on the package you take out, the police, ensuring a swift response to an alarm activation. Light up the dark: Well-lit exteriors make your home less appealing to potential intruders. Install motion-activated lights around any entry points, particularly porches and gardens, which alert you to movement on your property. This will also prevent burglars from operating under the cloak of darkness and increase the chance of a passerby spotting suspicious activity. Trim your garden landscape: Thieves look for escape routes and hiding spots when deciding which homes to break into, making gardens with high, overgrown hedges more likely to be targeted. This is especially true in the darker evenings, so be sure to give your garden a thorough tidy-up to make your property less likely to be targeted. It’s also advisable to ensure any tools are locked away in sheds and garages that could assist a burglar such as ladders, or a garden spade to force entry. Be smart with your lights: Using smart plugs allows you to turn on a few well-appointed lights and radios or televisions from any location from your phone. Used in conjunction with an outdoor camera or video doorbell, you can have lamps plugged into smart plugs come on when motion is detected. Programming lights to come on at different times throughout the night will help to deter burglars by making your property look occupied.  Purchase a smart doorbell or outdoor camera: Smart doorbells are an effective way to deter burglars as they provide evidence in the event of a break-in, package theft, or other suspicious activity around your home. They also notify you when someone is at your door reducing the chance of you being caught out by a late evening or early morning robbery.  Further encroachment Smart doorbells also act as a deterrent to unscrupulous door-to-door sellers and con artists, as video footage is recorded. In the event of a late-night door knock, you can see and speak to whoever is at your front door, without having to open the door. ADT’s new outdoor camera also has two-way audio and a high-pitch deterrent siren so you can warn off anyone from your property to deter any further encroachment.

Daniel May of Consort reviews the integration of access control systems in healthcare settings, outlining the benefits and key considerations decision-makers must make throughout product specifications.  From patient safety and traversal to the protection of sensitive data and pharmaceuticals, healthcare environments are faced with several operational challenges. And where security remains at the forefront of decision-making, modern access control systems may often hold the answers. Physical security systems Hospitals in particular have developed into multi-faceted spaces that house hundreds to thousands of patients, staff and visitors at any one time. In England for example, research has found in the three months leading to June 2023, an average of 44,626 people visited major hospital A&E departments each day, with over 16 million attendances typically recorded over the course of a year-not to mention an additional nine million logged at other minor units. For any building, this level of sustained footfall can request severe security difficulties For any building, this level of sustained footfall can invite severe security tests. With that, the need to deploy effective physical security systems in healthcare is clear. And so, as access control continues to become more readily adopted and new products enter the market, decision-makers are reminded to consider the requirements of their building, ensuring they select the solutions most suited to their settings and budget. Security controlled Patient safety will always remain the top priority in healthcare settings, and where matters of health and social care come into question, a diverse set of professional regulatory bodies are tasked with setting and maintaining high standards. When it comes to healthcare premises specifically, patient security and perimeter security often come hand in hand and are amongst the most pressing of challenges that decision-makers must face. To help address operational planning and potential design concerns in the NHS, the Health Building Note (HBN), provides general design guidance for healthcare buildings under HBN 00-01-citing the use of access control measures as a way of maintaining security and protecting the safety of patients, staff and visitors. Use of access control Hospital buildings control varied levels of access for a number of security purposes Hospital buildings, for example, must control varied levels of access for a number of operational and security purposes. Routine scenarios exist where vulnerable patients are under monitoring and thus refrained from exiting the premises for their own safety, while at the same time, permitted staff must be able to reach their patients and medicines when required. For this, the use of access control is key. Equally, access credentials can also help management teams keep track of those who may be entering or exiting rooms with equipment and pharmaceutical supplies, deterring any unwanted visitors and opportunists in the process. Incorporation of access control systems On a similar note, regulations have set a minimum standard for how personal data should be stored and managed in healthcare environments, giving decision-makers an added responsibility to regulate staff-controlled areas with patient medical records. While instances of personal data breaches are rare, healthcare facilities and professionals are at legal risk should confidential data be found misused or missing. As such, the incorporation of access control systems has become essential in keeping data storage areas secure, with intuitive online systems capable of permitting access to staff with the correct credentials while simultaneously tracking who has requested clearance at digital entry points. HBN guidance Healthcare experts are better fitted to control the sheer volume of people entering and exiting To function effectively, healthcare facilities must always be perceived as safe places by the people who reside within them, and as HBN guidance implies, a unified physical security system can help address key safety and security concerns while enhancing patient and staff experience. Opportunely, access control systems are more accessible and adaptable than ever and combine several technologies such as mechanical locks and automatic doors with electronic access credentials in the form of smartphone apps, badge readers and biometric scanners.  By integrating these systems into the building’s existing infrastructure, healthcare professionals are better equipped to control the sheer volume of people entering and exiting the premises without impairing the general flow of movement and coordination around the facility. Better by design Despite the clear benefits offered to healthcare facilities, there are a number of considerations to be mindful of when choosing an access control solution. Poorly implemented systems can have an adverse effect on security and functionality - quickly costing healthcare organisations time and budget to rectify and replace the inadequate products that don’t meet the building’s requirements. For that reason, decision-makers and design teams are reminded that there is no single solution that fits all healthcare buildings. As such, it’s crucial for decision-makers to understand the systems that are being put in place throughout each of the touchpoints in their facility. Clear collaboration is required during periods of specification, where together, teams can ensure the selected product works on all angles, from meeting fire safety and sustainability standards to aesthetics and scalability. Modern access control products Scalability is a key area that decision-makers must review when selecting access control systemsFrequently overlooked, scalability is a key area that decision-makers must review when selecting access control systems. Such is their diverse nature; healthcare facilities can often change and develop as years go by, and by selecting a system that facilitates growth, such as a cloud-based solution-security and efficiency is long-established. While modern access control products are known for seamless integration, there are some systems that may restrict the ability to use different vendors throughout the remainder of the building’s infrastructure. This, in effect, causes a monopolisation of products throughout the estate, which can have an adverse effect on growth by increasing costs and reducing the levels of service associated with the security system already in place. Improve security and safety A scalable and reliable access control system will continue to improve security and safety by adapting to a building’s new requirements-and all while having minimal impact on its operational network.  And so, while technology will no doubt continue to influence and transform the access control market, healthcare facilities and their professionals must continue to remain educated on their own systems, ensuring they have the best options in place to keep their patients, staff and visitors safe and secure for years to come.

Security systems represent a significant investment, yet many organisations still only use a small percentage of their physical security systems’ capabilities. That’s before we even begin to consider the different ways that the likes of video, access control and ANPR can add additional value beyond security by serving the needs of other business functions. Whether that be to obtain additional insight, streamline compliance or drive operational efficiencies.  Consumption gap When users aren’t tapping into the full power of the solution they bought, they aren’t realising their full return on investment. This creates a consumption gap. It’s a situation that has the potential to go in one of two very different directions. A misreading of a system, its capabilities and functionality can fast result in user discontent Left unchecked a consumption gap can create frustration for system integrators, manufacturers and end users alike. A misunderstanding of a system, its capabilities and functionality can quickly result in user dissatisfaction. Leading to a greater likelihood that they’ll look to change or focus investment into overlapping and likely competing solutions. Customers’ security goals Addressed appropriately it can help manufacturers, system integrators and end users to build trusted partnerships in which everybody wins. Understandably, systems integrators are primarily focused on installation—delivering reliable solutions that meet customers’ security goals to ensure their long-term success. However, engagement can go beyond deployment. Closing the consumption gap can be a strategic way to differentiate yourself from competitors. The deeper you understand your customer’s business, the better advice you’re able to offer—and the stronger the partnership you form.  Why do consumption gaps exist?  For customers, finding the time to learn multiple capabilities of a security system can be time-consuming. Often, taking advantage of new tools and solutions takes a backseat to the urgency of daily tasks. Often, taking use of new tools and keys takes a backseat to the speed of daily tasks   There are many reasons why customers may not be taking full advantage of the features available to them in their security platform. They may feel overwhelmed by a steep learning curve after deployment and might delay diving into the additional system features. Sometimes, there might be a lack of awareness of the technology’s full capabilities, and despite a willingness to learn, there are few options for training. Often, it can simply be they are not aware of the benefits of their system or are too busy with day-to-day and urgent tasks to learn other features.   Bridging the consumption gap  Systems are built to deal with a wide variety of use cases and broaden market appeal, but the goal isn’t to get everyone to use all the features of every product. You want to guide your customers towards the features and functionality that best meet their needs. This could entail reducing the friction they experience in their day-to-day operations, solving unique issues related to their business, or addressing their most important challenges.   Having these conversations with your customers deepens your relationship and can organically open up new revenue streams. Continuous engagement allows you to recommend other relevant products or services that they may find helpful. Customised training plan Customers can learn at their own pace and gradually expand their understanding of their system Furthermore, customers are often not able to implement all features at once. You can help by proposing a plan to gradually evolve systems and processes over time. This could include a customised training plan to get the most value from their investment.   Some manufacturers are also now providing learning management tools that system integrators can pass on to their customers. Customers can learn at their own pace and gradually expand their understanding of their system in accordance with their bandwidth. This allows them to get more out of their system.  Simplifying deployment   With the right software partners, systems integrators can focus on solving customer problems, not reactively troubleshooting issues. Look for manufacturers who offer good support systems for integrators. This includes not only quality technical support but also configuration and training services you can build on. Look for partners that offer tools and consultation services you can use to complement your value-added services, either to spend less time on the basics or for specialised expertise on complex projects.  Beyond support and services, one telling sign is the configuration interface and tools that you as an integrator will primarily interact with. Ask yourself whether the manufacturer invests in their back-end tools and their primary user interface. Is there a noticeable difference between these two interfaces in terms of look and feel? Does one feel more dated?  Widening consumption gap  The harder it is to implement upgrades, the more reticent customers are to make the changes If the end user interface is easy to use but changes on the back end are difficult, the resulting friction can contribute to the widening consumption gap. It can become too time-consuming or difficult to upgrade or make changes to the system. The harder it is to implement upgrades, the more reticent customers are to make the changes.  Configuration should be painless. If the system has a solid graphical user interface, you’ll be able to interact with the software in a fluid and intuitive way. When the system is intuitive for both you and your customers, you spend less time on setup and training. You can invest more attention in value-added activities.   Conclusion  A consumption gap could be a sign that technological innovation is outpacing people's ability to implement them in their day-to-day lives. You can work with your customers to simplify the adoption of the innovations so they can more easily implement them and realise the full value of their investment.  By reviewing opportunities to bridge the consumption gap for your customers, you increase the likelihood of growing and renewing your system and service contracts. You also build relationships as a trusted partner. Customers will turn to you when looking to expand their security system and proactively solve new and incipient problems.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

As new technologies incorporate artificial intelligence (AI) and overall uses of AI continue to expand, what protections are in place to prevent its misuse? Artificial intelligence, like any technology or security measure, is not inherently bad. It can, however, be used for nefarious purposes and in ways that were never intended or thought of. ‘Responsible AI Policy’ to protect users Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats As an AI company, Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats, and to prevent employee and partner misuse of AI-enabled technology, with guard rails in place to hold them accountable, if artificial intelligence is being used nefariously. “Any security or similar company that utilises AI with its products should monitor for potential misuse and implement a similar policy for protection,” contends Mike Dunn, the Chief Technology Officer (CTO) at Prosegur USA. Requirements of Prosegur’s ‘Responsible AI Policy’ include: Human action and oversight - Prosegur heavily monitors their agents using an integrated international security operations centre (iSOC). Floor and shift supervisors ensure that everything is working properly and that incidents are handled. They also ensure employees are logging into AI-enabled cameras and other technologies for the right reason. Transparency - As with any new company-wide policy, Prosegur wants to ensure that every employee learns about the policy and their duties to uphold it. “In doing this, we are making sure that all processes involving AI development are transparent, so any employee can understand and implement the policy into these processes,” says Mike Dunn. Non-discrimination and equity - Prosegur seeks to make sure employees are using AI-enabled technology to look for known criminals, for example, and not profiling or singling people out. Having a policy in place ensures agents are aware. Accountability - The most important part of the policy is to hold people accountable, if AI-enabled technologies are misused. Violation of the policy will result in disciplinary actions, which can range from HR (Human Resources) intervention to possible suspension. For partners, Prosegur would cease and desist using their products immediately upon finding out about any misuse. Leading the charge for ethical AI practices Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind" “Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind, and we hope that other security organisations follow suit,” says Mike Dunn. Technology can do wonderful things. In security, technology can help to stop crimes and even to prevent them from happening with deterrents and alarms. Important to take action to stop ‘bad actors’ However, as with any industry or group of people, there will be ‘bad actors.’ Mike Dunn said “It is important to take actions to stop those people, but it is also important not to condemn all technology or practices when this happens.” Even proven, effective technologies can be used for bad (as well as good). An example is TSA Scanners at the airports. They were designed to provide safer air travel, picking up things that normal metal detectors could miss. Misuse of AI technology can cause lot of harm However, it came to light that a few ‘bad actors’ were using this technology and sharing silhouetted nude pictures of passengers. This has since been patched and fixed, but nonetheless, it’s a great example of how misuse can break people’s trust. As a whole, technology can be dangerous. If not used as intended, it can be used to hurt people. The U.S. government has found that China was using facial recognition and demographic analytics to classify and identify people, based on their ethnicity and that technology singled them out for tracking. Important to ensure analytics and AI used as intended As a society, I think it’s important for us to take that first step and self-police any use of these analytics" “As a society, I think it’s important for us to take that first step and self-police any use of these analytics,” said Mike Dunn, adding “At a minimum, (we should) set policies and procedures to make sure these analytics and AI are being used as intended.” As use of artificial intelligence (AI) continues to increase, an industry standard would ensure companies have protections in place for their employees, clients, and partners. Having a policy is the first proactive step in ensuring AI protections. However, companies need to enforce accountability too. Effectively handle security threats and vulnerabilities Mike Dunn continues, “By heavily monitoring for unethical AI practices and enforcing disciplinary actions when needed, companies will be better prepared to handle security threats and vulnerabilities.” At Prosegur, monitoring agents are heavily trained, taught procedures and then closely supervised by several methods. “This is something that should be common practice in the security industry,” says Mike Dunn, adding “We have employed a compliance officer to help us stay ahead of the curve. Fortunately, we have seen many manufacturers and end users adopt this practice as well.” Compliance officers can act faster than new laws enacted Compliance officers can act faster than new laws being enacted, and often will hold their company to higher standards than a minimum threshold. Mike Dunn concludes, “Putting a responsible AI procedure in place is Prosegur’s way of taking on this problem we see in our everyday work.”

For an enterprise, addressing cyber security requires that stakeholders have immediate access to critical information compiled from multiple sources and presented where and how they need it. Various data sources monitor the cyber security status of a company’s computer systems to provide real-time visibility. Aggregating that data into visual dashboards and presenting it to operators enables any cyber security problems to be flagged quickly and resolved. Software system enhances cyber security Userful Corporation provides a software system that enhances cyber security operations for an enterprise Userful Corporation provides a software system that enhances cyber security operations for an enterprise, enabling stakeholders to envision various cyber security factors, such as application security, network security, cloud security and IoT (Internet of Things) security. The software system empowers operators to respond more efficiently. Working in conjunction with a company’s existing IT infrastructure, Userful software combines datasets from diverse systems into a visual format and delivers the information to a desktop computer, a video wall, or even to a home office. Real-time visibility “It provides a new dynamic to how cyber security issues are resolved,” said Shane Vega, Userful Corporation’s Vice President (VP) of Product Marketing, adding “The individuals who have flagged a cyber security issue may not be the ones to respond. Having real-time visibility provides more value to the overall response.” A typical cyber security operations centre resembles a physical security command or emergency management hub – large video walls, individual desktop workstations, and operators that need to share information and respond quickly to any incident. Userful’s software helps in managing operations centres Userful’s software manages how data is presented in an operations centre environment, without relying on proprietary hardware, operating outside an end-user customer’s IT infrastructure. Managing operations centres is a core offering for Userful Corporation, including command centres of all types, from traditional network operation centres to emergency network systems to security systems. The ability to use one software system throughout an enterprise is appealing to companies that have historically grappled with proprietary and siloed systems. Solutions that are easy to deploy, manage and scale Cyber security professionals need solutions that are easy to deploy, manage and scale" “We are a platform that can be utilised across the enterprise,” said Shane Vega, adding “Cyber security professionals need solutions that are easy to deploy, manage and scale, so they can manage all the threats every day.” Compiling and displaying information to an operations centre has historically involved silos of proprietary audio/video (AV) hardware. Ironically, the hardware approach presents cyber security risks that undermine the very mission of protecting a company’s data and networks. The proprietary systems operate outside the company’s network infrastructure, and IT professionals do not have visibility into the systems. Security Orchestration, Automation and Response (SOAR) Instead of hardware, displaying information on Security Orchestration, Automation and Response (SOAR) can be accomplished using software running on off-the-shelf components, managed by the IT department and featuring all the cyber security protections required, throughout the enterprise’s network infrastructure. SOAR includes threat and vulnerability management, security incident response and security operations automation, enabling companies to collect threat-related data from several sources and automate the responses. Cyber security threats Possible threats might include an influx of packet generation, malware, someone seeking access to the network, or a malicious email. Various tools manage each threat, and each must be visualised. Because the threats are related, a comprehensive dashboard enables operators to create parallels and respond more efficiently. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware In the Userful AV-over-IP scenario, an IT department takes full ownership of the computers and subsystems installed on the network. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware. Companies always have an ecosystem of interconnectivity. Single platform/solution The single platform/solution also extends beyond operations centres to include meeting rooms and digital signage. All images are captured using existing protocols, such as Real Time Streaming Protocol (RTSP), HTTP Live Streaming (HLS), Web Real-Time Communication (WebRTC), and so forth. In contrast, the AV industry is hardware-centric and has been known to circumvent software approaches in order to justify selling more hardware. AV systems typically operate in terms of pixels rather than bytes of information and use proprietary software. Companies always have an ecosystem of interconnectivity Different departments in a company have historically installed their own specific AV systems, based on proprietary hardware, so that each department is siloed from the rest of the organisation. Dangers of random hardware on a network Random hardware on a network, beyond the reach of the IT department, can provide access points to the network for hackers and other cyber security threats. Each proprietary hardware system exists outside the existing security protocols of the enterprise and each represents a cyber security vulnerability. Some companies end up with five or six different operations centres that involve three or four manufacturers, all siloed. Software versus hardware Our biggest challenge is to get people to understand what is possible with software versus hardware" “Our biggest challenge is to get people to understand what is possible with software versus hardware,” said Shane Vega, adding “The industry is inundated with hardware, and the risk is the unknown. Customers may not be familiar with a software solution that can accomplish what they have historically depended on hardware for.” Userful Corporation works through channel partners (integrators), who assemble complete systems using Userful software and other components, such as video screens, large-format commercial displays, groups of tiled displays, projectors – any type of display with an input. Corporate policy specifies security at every level Userful’s corporate policy specifies security at every level, including user authentication, encryption, endpoint security, air-gapped servers, information security policies, General Data Protection Regulation (GDPR), and a solution built on industry-leading IT standards. To spread the word about Userful Corporation’s capabilities related to cyber security, the company will be participating in Infosecurity Europe 2022, taking place from June 21 to June 23, 2022 at ExCeL, London, United Kingdom (UK).

360 Vision Technology, the UK manufacturer of ruggedised HD, radar and thermal PTZ imaging cameras, and OpenView, one of the largest privately owned independent security companies in the UK, are reinforcing their long-standing collaboration with Enfield Council.  The partnership aims to enhance public safety through the deployment of state-of-the-art Predator and Invictus HD PTZ cameras, across London Borough of Enfield’s town centre and public parks. Maximise security surveillance coverage To maximise security surveillance coverage, London Borough of Enfield’s town centre, public spaces and parks have been equipped with a combination of 360 Vision Predator and Invictus HD PTZ cameras. In high-risk areas, the Predator cameras, featuring built-in LED IR, or white light illumination, provide unparalleled nighttime imaging. With a lighting range of up to 250 metres and the ability to deliver full-colour video even in low-light conditions, they significantly improve security surveillance visibility and safety in dimly lit locations. Impact of installing surveillance cameras Enfield Council’s policy on video surveillance is based on a ward survey, where the potential impact of installing Enfield Council’s policy on video surveillance is based on a ward survey, where the potential impact of installing surveillance cameras to deter incidents of street crime and antisocial behaviour was considered. Consultation with partners OpenView, the police and levels of crime in an area, enabled informed decisions about where cameras were to be installed.  Deployment of the 360 Vision cameras Utilising this intelligent data, the location of cameras across London Borough of Enfield was chosen to define the key operational ‘hot spots’, where the deployment of the 360 Vision cameras would yield maximum benefit. Combating anti-social behaviour with the aim of keeping London Borough of Enfield’s streets safe for all, in the town centre, a visual overview is provided by Invictus HD PTZ cameras, while a number of long-range Predator HD PTZ cameras fitted with built-in IR LED illumination have been mounted atop tower blocks, providing a comprehensive overview of the town centre, enabling the Enfield Council to monitor street level activity effectively. Pioneering radar detection for crime prevention Surveillance measures are deployed across the London Borough of Enfield’s many public parks Surveillance measures are deployed across the London Borough of Enfield’s many public parks. At Albany Park, a solution was required to prevent the occurrence of regular acts of vandalism to a community café and protect the premises. Responding to the problem, OpenView, who have built an enviable reputation for delivering unique, innovative, and technologically advanced solutions, tailored to meet the specific needs of clients, recommended the use of 360 Vision’s Predator Radar camera. After a successful trial, the Predator Radar camera was installed and the Enfield Council became one of the first authorities in the UK to deploy advanced camera radar detection to identify potential criminal activity within pre-defined ‘sterile’ areas. Integrated high-definition PTZ cameras “Traditionally, the use of radar systems has been considered to be the preserve of high-end installations, such as those at airports or ports,” says David Hall, OpenView’s Framework Manager. “However, deploying 360 Vision Technology’s Predator Radar all-in-one devices, with integrated 360-degree rotational radar and integrated high-definition PTZ cameras, we’ve been able to secure the large, fenced-off areas around the café to provide a far more effective and economical solution versus using many traditional cameras to cover the same area." "In addition, Predator Radar’s advanced detection capability is such that target detection and alarm functionality are continuous, day and night, even within adverse weather conditions." Integrated Predator PTZ optical camera The mix of cameras in the parks is equipped with 360 Vision’s built-in LED white light option Hall added: “The Predator Radar camera creates an alarm on detection of a target, or targets, and instructs its integrated Predator PTZ optical camera to view the target and provide system operators with instant visual verification. Additionally, as the target moves, they are automatically and continuously tracked by the optical camera to maintain real-time visual coverage.” In addition to the Predator Radar cameras, the mix of cameras in the parks are equipped with 360 Vision’s built-in LED white light option, to enable control room operators to be proactive when dealing with certain incidents. ONVIF-compliant Predator and Invictus cameras Apart from providing lighting to achieve high-quality video images in the dark, the use of white light acts as a visible assurance or as a deterrent to subjects under nearby camera surveillance, to make it clear that live surveillance monitoring is being carried out.  HD video from the Predator and Invictus cameras is transmitted to the Enfield Council CCTV control room via a fibreoptic and radio transmission network. At the control room, the ONVIF compliant Predator and Invictus cameras are integrated into a IndigoVision ‘Control Centre’ VMS. Enfield Council’s security surveillance system Map-based monitoring makes security operations easier and faster for the system operators Map-based monitoring makes security operations easier and faster for the system operators, who can simply click on a map point in Control Centre to automatically display any specific 360 Vision camera. “Enfield Council’s security surveillance system is constantly developing, to meet the needs of modern day town centre public safety requirements,” continues David. “We’ve found that the 360 Vison Invictus camera is a great fit for town centre use, where its mix of day and nighttime visual imaging performance vs ROI is highly effective.” Public safety requirements The deployment of the 360 Vision Predator and Invictus HD camera technologies reflects Enfield Council's commitment to evolving its security surveillance system to meet modern public safety requirements. The combination of daytime and nighttime visual imaging performance of the cameras in the London Borough of Enfield’s town centre and parks demonstrates a strong return on investment (ROI) and effectiveness in enhancing the Borough’s overall safety measures. Implementation of advanced security measures The performance of these advanced security steps is part of Enfield Council’s ongoing commitment The implementation of these advanced security measures is part of Enfield Council’s ongoing commitment to maintaining a safe and secure urban environment. Enfield Council will continue to adapt its surveillance infrastructure to meet modern public safety demands, ensuring residents and visitors benefit from the enhanced security measures. Innovative camera surveillance solutions “Working with OpenView on this project has been a great opportunity to enlist innovative camera surveillance solutions that really can help protect public spaces,” says Adrian Kirk, Business Development Director at 360 Vision Technology. “It’s notable how OpenView engineers embrace the latest technologies with ease, which is a tremendous credit to their team and ensures that the company’s long list of local government customers can benefit from cutting edge security solutions which can have a major impact on the quality of life for members of the public.” 360 Vision Technology’s range of products “Enfield Council has been impressed with 360 Vision Technology’s range of products that can be installed on various projects, or applications - this has proved to be an essential part of the ongoing projects in the London Borough of Enfield, whether it be for applications within parks, Street Scene or Housing estates,“ says Darren Woods, Enfield Council’s Public Safety Centre Manager. “The newest installation has used the 360 Vision Predator Radar camera that has been installed in an area that was suffering from high volumes of vandalism and building damage. Since its installation over the last few months, it has been highly effective. The 360 Vision predator range of cameras are currently being installed as part of a system upgrade, replacing older camera units. This investment into market-pioneering camera equipment ensures that Enfield Council is moving forward with affordable and good quality surveillance camera imaging solutions as video technology moves forward.” Innovative characteristics of the 360 Vision product range "We have been highly satisfied with the innovative characteristics of the 360 Vision product range and its suitability for the intended applications,” comments Kevin Hall, OpenView’s Group Director. “Furthermore, the quality of delivery, ongoing support, and operational performance were critical factors influencing our selection of the chosen systems technology." Predator radar cameras OpenView’s Framework Engineering Supervisor, Martin Ivory, enthused: “360 Vision has been a fantastic partner to work closely with, having the chance to use and deploy a large number of the products available from the company. Their ease of deployment and tremendous build quality and ruggedisation, versatility and reliability make them the ideal camera for public safety." "The support provided from Adrian Kirk and the technical team at 360 Vision enabled us to utilise the full capabilities of both the Invictus IP and Hybrid, and also the Predator and Predator Radar cameras, providing a practical solution for any scenario within the public safety sector.”

As one of the main tourist destinations in the Caribbean, The Bahamas welcomes nearly seven million visitors every year. Unfortunately, the City of Nassau, the capital of the Bahamas, has seen increased crime in certain parts of the city over the last several years from pickpockets and vehicular crimes to armed robberies and kidnappings.   Policing, safety, and security Based in Nassau, the Royal Bahamas Police Force (RBPF) employs over 3,000 officers and provides policing, safety, and security services to residents and visitors. However, the RBPF was challenged to keep up with the rising tide of criminal activity. The government fully supported the RBPF’s initiative to expand the country's surveillance system as a strategic tool in the fight against crime.  Track and monitor, situational awareness The RBPF added system infrastructure and hundreds of new IP-video cameras to increase police presence" “There are known criminal hotspots across the city that people of interest frequent," said Ethan Munnings, CTIO at Proficient Business Services, Bahamas, and the lead engineer for the City of Nassau video surveillance project. “To curb incidents in those areas and to better track and monitor suspects, gain situational awareness, and to be able to help locate or identify people after leaving the scene, the RBPF added system infrastructure and hundreds of new IP-video cameras to increase police presence. One of those areas, for example, is the surroundings of the house of the Prime Minister.”  Milestone video management system In 2011, the city set up its initial Milestone video management system, overseeing around 250 cameras. Later, in 2019, Nassau officials collaborated with Proficient Business Services to integrate almost 500 additional cameras and edge devices into the system. A restructuring of the network infrastructure was required to consolidate all data feeds to the city's Real-Time Crime centre. The new crime centre, located at the police headquarters, opened in February 2021, acting as the Royal Bahamas Police Force's technological epicentre.  Innovative technology Integration  In early 2020, the Ministry of National Security of the Bahamas began expanding its existing Milestone XProtect video management system. Milestone's open platform data-driven video technology system is compatible with various hardware and software vendors. The upgrade led to redesigning of the network infrastructure and the addition of over 500 high-quality network cameras from Axis Communications. Facial recognition and video analytics ShotSpotter, the gunshot detection system was also integrated into the greatly expanded system The project involved several Milestone technology partners, including system servers from Rasilient Systems, and video analytics applications such as Licence Plate Recognition (LPR) and facial recognition from BriefCam. ShotSpotter, the gunshot detection system from SoundThinking, was also integrated into the greatly expanded system.  Artificial intelligence and deep learning Within the Milestone VMS, the cameras and servers integrate with BriefCam’s video analytics, providing facial recognition and person/object tracking. By harnessing the power of artificial intelligence and deep learning, integrated BriefCam technologies transform video data into valuable insights for rapid video review, search, and real-time alerting. Two types of LPR The system also offers two types of Licence Plate Recognition. The first is via the Milestone LPR add-on, and the second is through direct integration with BriefCam.  A team of 14 operators relies on Auvik for device monitoring and SolarWinds to manage the core network. The fiber network, with a 10G backbone, is based on Cisco technologies.  Traffic safety revolutionised  Video technology was pivotal in this endeavor, with fatal accidents in New Providence dropping to 33 in 2019 Beyond enhancing security, Nassau's updated city video system has proved instrumental in monitoring traffic accidents and holding drivers responsible for their behaviour. Eyewitness News from Nassau reported 69 deaths related to traffic in 2018. After witnessing an almost 30 percent surge in fatalities from 2017 to 2018, authorities committed to reducing traffic-related deaths and accidents. Video technology was pivotal in this endeavour, with fatal accidents in New Providence dropping to 33 in 2019.  Traffic surveillance “The cameras we have strategically installed on traffic lights around the city use LPR integrated with Milestone Systems, which have helped control hit-and-run accidents,” said Munnings. “There have been cases of pedestrians being hit by vehicles that didn’t stop; now the police can track those vehicles and bring those drivers to justice. The new surveillance system has also helped prevent human abductions.”  Technology and innovation For more than 12 years, the City of Nassau has been relying on and expanding the capabilities of its video surveillance system. With the help of technologies and deep integration within an open platform VMS ecosystem, the city's authorities and police have effectively addressed evolving challenges to ensure safety for both residents and tourists.   “Technology and innovation have taken off at the speed of light and this will only accelerate. Embracing the innovations that improve police work is no longer optional," said Zhivago Dames, Assistant Commis.

The proven “CAT” gaming analysis solution from German casino expert Dallmeier is also available for Sic Bo, in addition to Baccarat and Black Jack. The video-based solution offers a whole range of analysis options with which casino operators can increase the “game pace”, combat fraud, and gain valuable insights into the gaming action through real-time data collection. Optimisation challenges Optimising the gameplay at Sic Bo tables poses no small challenge to casino operators. These include potential cheating attempts, difficulties in tracking results, and operations such as late bets. Above all, however, gaming managers benefit from collecting and analysing data that can be used to increase the game pace and optimise the efficiency of tables and dealers. “It's all about the data” Real-time tracking of important data and processes The information that can be used to optimise the gameplay at the Sic Bo table is manifold The information that can be used to optimise the gameplay at the Sic Bo table is manifold. For example, “CAT for Sic Bo” precisely records the game pace of each table based on the times for placing the bets, game phase, and payout and thus makes the performances of tables and dealers comparable. Additional information such as which fields are the most popular, information about the value of the top chip for quick identification of “high-value” bets, objective tracking of “late bets” and other events that regularly lead to discussions between players and casinos complete the portfolio. Data points from existing sources CAT for Sic Bo combines data points from existing Sic Bo consoles with CAT data captured by AI cameras above the table. In this way, data from all participating tables can be collected together and evaluated centrally. This can either be done via the Dallmeier SeMSy® casino software or the data is exported as a CSV file and can then also be evaluated by any other system. Automated Business Intelligence for the Gaming Manager This centralised capture and analysis of data provide gaming managers with insights that previously had to be laboriously collected manually by the PIT manager or were not accessible at all in a highly efficient and automated manner. This opens up a completely new field for gaming managers to optimise the profits of their Sic Bo tables: From a higher game pace to the objective evaluation of dealer performance, support in the fight against fraud to the data-driven optimisation of table layout, placement, minimum bet levels, monitoring of compliance rules or promos.

Ipsotek, an Eviden Business at Atos Group, has announced that it was appointed to provide its AI video analytics technology at the soon-to-be-opened new Midfield Terminal Building at Abu Dhabi International Airport, in Abu Dhabi, UAE. Delivered in partnership with Atlas Security, deployment of Ipsotek’s AI video analytics solutions is anticipated to improve operations, security, and safety across various areas of the Midfield Terminal Building, which is renowned for its iconic architecture and recently gained international attention as a filming location for Mission: Impossible - Dead Reckoning Part One. Advanced surveillance capabilities Ipsotek's AI video analytics technology is well-equipped to address these circumstances Safety and security are clearly paramount in any airport environment, and Ipsotek's AI video analytics technology is well-equipped to address these concerns. The advanced surveillance capabilities of the solution enable operators to detect and identify potential threats across various zones of the airport.  By leveraging intelligent algorithms and machine learning, the system can recognise suspicious behaviours, unauthorised access attempts, or other pre-defined security risks in real time, allowing for swift response and mitigation. Ipsotek's AI video analytics By leveraging Ipsotek's cutting-edge video analytics solutions, the airport aims to enhance its security measures by effectively detecting abandoned baggage scenarios. Security teams at the airport will be able to quickly identify and respond to any unattended baggage, reducing potential security risks and ensuring a safe environment for passengers and staff. "The deployment of Ipsotek's AI video analytics solutions at the Midfield Terminal Building signifies a significant leap forward for the aviation industry," said Sophiene Marzouk, Ipsotek’s UAE Country Manager. Sophiene Marzouk adds, "We are proud to collaborate with Atlas Security to deliver state-of-the-art technology that enhances operations, security, and safety in one of the world's most iconic airport buildings." Ipsotek's solutions Ipsotek's solutions also play a crucial role in optimising queue management and crowd control “Atlas Security aspires to implement the best technology for security systems in airports and we therefore look to partner with companies bringing innovation in security applications with Artificial Analytics. One company that brings this cutting-edge technology is Ipsotek and Atlas Security is proud to work in the Midfield Terminal Building with Ipsotek,” said Khizer Rehman, Project and Technical Manager at Atlas Security. Ipsotek's solutions will also play a crucial role in optimising queue management and crowd control throughout the airport. By analysing video feeds, the software can determine queue lengths and alert airport staff to potential bottlenecks. New standards for excellence The intelligent system will empower operators to proactively manage queues, allocate resources effectively, and ensure a smooth flow of passengers. As travellers eagerly anticipate the unveiling of the Midfield Terminal Building, the deployment of Ipsotek's AI video analytics solutions is set to improve the airport experience, from safety to security and operations setting new standards for excellence in the aviation industry and turning an impossible mission into a successful deployment.

Like most stadiums worldwide, the Alsancak Mustafa Denizli Stadium suffers from vandalism and riots by individual fans. To be able to better identify and track perpetrators and thus reduce financial and non-material damage, the operator opted for a video security solution from the German manufacturer Dallmeier. The Alsancak Mustafa DenizIi Stadium in Izmir–named after former Turkish football player and current football coach Mustafa Denizli–is a multipurpose stadium that mainly hosts football matches. With over 15,000 seats, it is one of the medium-sized stadiums in Türkiye. Originally built in 1929, it was demolished in 2015 and reopened after reconstruction in November 2021. Up to 15% fewer spectators due to riots Outcomes have been painful, ranging from classic fines to the closure of an entire block of viewers In Türkiye, stadiums are usually owned by the Ministry of Sport, which then grants the rights of use to an operator. In the case of the Alsancak stadium, the operator is “Altay Izmir”, an Izmir-based football club that currently plays in Türkiye’s top professional league. The club, like so many other football stadiums, has had its fair share of repeated incidents and threats to spectators and players.  These have included verbal abuse and even the throwing of objects onto the pitch. In addition to the intangible damage to the image, the consequences have been painful, ranging from traditional fines to the closure of an entire block of spectators–a loss of 1,000 to 2,000 spectators per home game, and that on a regular basis. How is image quality defined to recognise perpetrators? Under these conditions, the operators were looking for a solution that would allow them to reliably detect and track potential offenders. The tender specified a minimum resolution density of 144 pixels per metre (px/m), which is also required by law. This means that there must be at least 144 pixels in the camera image to represent every metre of “reality” in the stands. This value is between the “recognition” (125 px/m) and “identification” (250 px/m) qualities specified in the IEC EN 62676-4 standard for video surveillance systems. Only ten cameras to monitor the stands The Ministry of Sports decided to invite various manufacturers to a comparative test To find the most suitable solution for the Alsancak Stadium, the Ministry of Sports decided to invite various manufacturers to a comparative test. After receiving the proofs of concept (PoCs) of several companies, the owner chose a solution from the German manufacturer Dallmeier Electronic. In addition to around 140 single-sensor cameras for corridors, outdoor areas and entrances, only ten “Panomera®” multifocal sensor systems are required for the particularly critical grandstand surveillance. 39% more resolution than required The low number of camera systems required for grandstand surveillance is due to the patented multifocal sensor technology: Panomera® cameras combine the images from up to seven detail sensors and one overview sensor in a single camera system. This provides the user with a high-resolution overview of the entire area to be monitored, which acts as a single image of a vast environment. Within this overall picture, system operators can now open any number of detail views at the same time, while the overall scene is always available in high resolution–even during recording, which is essential for possible prosecution. This provides an optimal overview of the situation and ensures that all events can be followed in real-time, in high resolution and in detail. Thanks to this technology, a minimum of 200 px/m is now available throughout the Alsancak stadium instead of the required 144 px/m – 39 percent more than originally required. No surprises: Remote “FAT” and training from Dallmeier Türkiye Due to the COVID-19 pandemic, the stadium's technicians were unable to travel to Dallmeier's headquarters in Regensburg, Germany, to commission the system and attend classroom training. For this reason, the so-called Dallmeier Factory Acceptance Test (FAT) took place online. The entire system was set up, configured and remotely accepted in the FAT centre in Regensburg. The training of the technicians and operators was carried out by Dallmeier Türkiye experts on-site The training of the technicians and operators was carried out by Dallmeier Türkiye experts on site. Serkan Atalar, CEO of RESA Construction Electromechanical Inc. Co, the installer company that implemented the project, is very pleased: “Dallmeier's sincere and collaborative approach, as well as the high-tech products and after-sale support they offered were very impressive. We thank Dallmeier Türkiye for the great cooperation.” Author's quote “The customer is very satisfied with the Panomera® systems. The benefits are equivalent to combining a powerful megapixel camera with any number of high-resolution 'virtual' PTZ cameras. At the same time, the systems reduce the total cost of ownership for infrastructure, cables, masts, screens, workstations, etc.,” Serkan Atalar summarises. “Alsancak Stadium only needs three system operators with one monitor each. They also have two workstations for the police and management. The solution always gives them 100% control of the security situation in the stadium, allowing them to react immediately and reliably track down perpetrators. And all this at a low total cost of ownership and with minimal manpower thanks to the unique multifocal sensor technology.”

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the U.S. Department of Homeland Security SAFETY Act Designation, announced that Eastern Michigan University (EMU) in Washtenaw County, Michigan, will deploy ZeroEyes’ solution across its campus to protect students, staff, and visitors from gun-related violence. EMU selected ZeroEyes following an extensive selection process and is the first higher education institution in Michigan to adopt an AI gun detection solution. Alerts and actionable intelligence ZeroEyes' AI gun detection and intelligent situational awareness software will be layered on EMU’s existing digital security cameras. If a gun is identified, images will instantly be shared with the ZeroEyes Operations Center (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they will dispatch alerts and actionable intelligence, including visual description, gun type, and last known location, to local staff and the campus police force in as fast as 3 to 5 seconds from detection.  Safe campus experience ZeroEyes does not conduct any kind of facial recognition, eliminating the risk of bias based on skin colour Throughout this process, ZeroEyes does not conduct any kind of facial recognition, eliminating the risk of bias based on skin colour or other personal characteristics. "The integration of ZeroEyes will continue Eastern’s commitment to providing a safe campus experience for all who study and work here," said James Smith, President of Eastern Michigan University. James Smith adds, "Ensuring a secure, inclusive, and open campus environment is an ongoing commitment by our Department of Public Safety (DPS) leadership and campus staff.” Multilayered security Located in Ypsilanti, Mich., EMU has an 800-acre campus, with 14,000 students and nearly 2,000 employees. ZeroEyes is the latest addition to an expanded, comprehensive, and multilayered range of security measures the university has implemented to help ensure a safe community. Other solutions include a hi-tech police dispatch centre that monitors over 1,000 security cameras 24/7, key locks on classroom doors, newly installed over the summer with additional locks being added throughout the year, an emergency text alert system, and residence hall key card entry for students. Intelligent situational awareness The advance notice offered by ZeroEyes will provide our first responders with the opportunity to intervene proactively" "In the event of gun-related violence, the advance notice offered by ZeroEyes will provide our first responders with the opportunity to intervene proactively and potentially de-escalate the situation,” said Matthew Lige, Executive Director of Public Safety and Chief of Police at Eastern Michigan University. He adds, “It will also provide Department of Public Safety staff the ability to notify the campus community with timely and accurate information to make informed safety decisions.” AI gun detection “Eastern Michigan University’s dedication to the safety and welfare of its community is truly admirable,” said Mike Lahiff, CEO, and Co-Founder of ZeroEyes. He adds, “By choosing to implement ZeroEyes technology, the campus is showcasing its unwavering commitment to establish a safe and trusted learning environment. We are proud to provide the first AI gun detection solution adopted by a higher education institution in Michigan.”

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roundtable: How can security systems be proactive? Please provide a couple of examples.