Intrusion detection

With Honeywell, one of the sector's big attractions is returning to the leading fair in the security industry. The internationally active company is professing its long-term allegiance to Security Essen and is now already expressing this with a contract relating to the fair editions in 2020 and 2022. Security industry Honeywell is justifying its step, amongst other reasons, with the unique character of the event as a comprehensive platform on which all the disciplines in the security industry present themselves. The next Security Essen will take place at Messe Essen from September 22 to 25, 2020. We need a strong leading trade fair for the security industry in Germany, and that is Security Essen" “We need a strong leading trade fair for the security industry in Germany, and that is Security Essen. It is the leading platform for our industry, where we reach decision-makers from a wide variety of sectors. For us as exhibitors, this is the advantage of Security Essen”, according to Klaus Hirzel, CEO of Novar GmbH and NOTIFIER Sicherheitssysteme GmbH, both group companies of Honeywell Building Technologies (HBT). HBT develops products, software and technologies, that are used in more than ten million buildings worldwide. Top-class supporting programme For Oliver P. Kuhrt, CEO of Messe Essen, the company's return is a confirmation: “The security sector needs a globally leading information, networking and ordering platform. Discussions with important companies have shown us that time and time again. With the new subject areas, our modernised site and the ideally tailor-made supporting programme, Security Essen is optimally set-up for visitors and exhibitors. We are very pleased to have now won over an outstanding market participant for the coming years with Honeywell.” Security Essen will be the meeting place of the international security sector and will take place on Messe Essen's modernised site. In conformity with the market, the event is divided into the six subject areas: ‘Services’, ‘Access, Mechatronics, Mechanics and Systems’, ‘Perimeter Protection’, ‘Video’, ‘Fire, Intrusion and Systems’ as well as ‘Cyber Security and Economic Security’. The fair will be rounded off by a thematically appropriate top-class supporting programme.

Over a fifteen-month period, Sonitrol has opened new franchises and expanded current markets in eight states including Illinois, Indiana, Kentucky, Ohio, Connecticut, Massachusetts, California and Florida. The expansion of current markets where Sonitrol has a footprint assists in the growth of the Sonitrol brand and secure more businesses with the best in verified electronic security, keeping our communities safe and keeping more criminals off the streets. “Sonitrol is excited to continue to expand our footprint and bring best-of-class service and verification technology to every market in North America,” says Julie Beach, VP of Sonitrol Corporate. “The need for alarm verification and false alarm reduction is growing in every community. We pride ourselves in providing police with the very best information to improve their safety and increase police response time to our clients.” In addition to this exciting growth, Sonitrol is celebrating its 55th anniversary this year Celebrating 55th anniversary In addition to this exciting growth, Sonitrol is celebrating its 55th anniversary this year. Bryan Bates, VP of Sales of Sonitrol of Northeast Florida and Sonitrol of Lexington says, “I have always been impressed with the entrepreneurs of the Sonitrol family. My mother and father worked for Sonitrol of Dallas before taking the chance on purchasing their own Sonitrol dealership in Lexington, KY in 1984. “With our recent opening of Sonitrol of NE Florida in 2018 and continuing to grow the Sonitrol of Lexington business, my brother, Jeremy Bates, and I can continue the legacy and provide the best security technology in the industry.” Tested and verified security services Expansion for us to Columbus, Ohio is very exciting especially with Sonitrol’s tested and proven verified security services"Chip Shiver, President of Sonitrol of SW Ohio, also has found recent success in growing the Sonitrol presence from the SW Ohio area to expansion in Columbus, OH. Shiver says, “Expansion for us to Columbus, Ohio is very exciting especially with Sonitrol’s tested and proven verified security services. Sonitrol’s enhanced verified technology and our many years of operation in Cincinnati, Dayton, and Springfield brings huge opportunities for us in Columbus, Ohio.” Sonitrol of SW Ohio has been in business since 1971. Lastly, Sonitrol of Fort Lauderdale recently expanded the Sonitrol brand to the Miami-Dade market. John Ray, President & CEO, says, “Sonitrol’s unique verified intrusion technology has grown over the past 55 years to become part of a world-class integrated security solution, keeping us at the forefront of protecting people and assets. Here in South Florida, we’ve expanded our franchise area with the recent addition of the Miami market, paving the way to providing more businesses in Dade County with the best security technology available on the market.”

Senstar, a global provider of video management and perimeter intrusion detection solutions, highlights Senstar Symphony Access Control (AC) and the FiberPatrol FP400 zone-based intrusion detection system at IFSEC 2019. “Since first introduced in April, Symphony AC and the FiberPatrol FP400 have garnered a great deal of interest in the security market,” said Fabien Haubert, Vice President Sales, EMEA. “Both of these products address very specific site requirements and provide customers with more options to effectively protect their assets.” Full set of access control functions The FiberPatrol FP400 is one of the most affordable fibre optic fence-mounted perimeter intrusion sensors on the marketSymphony AC is an open software solution designed to support the industry’s most trusted brands of access control and intrusion hardware. Available as an extension to the Symphony Video Management Software (VMS), the module provides a full set of access control functions, including enrolment, scheduling, monitoring, and reporting. The FiberPatrol FP400 is one of the most affordable fibre optic fence-mounted perimeter intrusion sensors on the market. Each processor provides up to four zones of detection and supports insensitive lead-in enabling electronics to be installed up to 12 mi from the perimeter fence. It is ideal for small sites with concerns over EMI, lightning, or conductive elements on the perimeter. Meeting the security needs of customers “Symphony AC and FiberPatrol FP400 are examples of Senstar’s continued commitment to developing products to meet the evolving security needs of our customers and to remaining one of the industry’s most trusted and reliable security providers," said Mr. Haubert. To learn more about Senstar Symphony AC and the FiberPatrol FP400, visit Senstar at IFSEC Booth IF735. Also check out other award-winning products including Senstar Symphony VMS video, security and information management platform; the Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system; FlexZone ranging fence-mounted intrusion detection system; and the Senstar Thin Client PC-alternative for video management.

Kit (PEK), combines the unerring accuracy of lasers to scan the environment in much the same way a radar does, but at a much higher resolution, building an image of the world around it regardless of lighting conditions. Presenting the technology in the UK for the first time at IFSEC International in London’s ExCeL, Cepton’s VP Neil Huntingdon says that because the device combines the sensor with a powerful micro-computer in a single package it can process the information directly at the “edge” and highlight only potential threats, such as an intruder or a suspicious package. This then guarantees the anonymity of those not involved in any suspicious incident. Enhanced data protection Lidar can see in the dark, it only transmits a fraction of the information a video would" Neil, Cepton’s VP of Business Development, said: “Our technology allows for far greater protection of data – because it allows operators to zero in on possible issues in a way other technology cannot. There are many advantages to this; most notably Lidar can see in the dark, it only transmits a fraction of the information a video would, reducing the burden of data storage and network bandwidth charges, while opening the door to more mobile installations.” “Perhaps most importantly it means we can guarantee the anonymity of people or objects not deemed a threat. This is a step-change from existing technology, where everyone’s face is captured and held on video storage, regardless of whether they were involved in an incident or not.” 3D Lidar sensor detection technology In addition to being more dynamic than video technology, the system has been designed with user simplicity in mind. “You hand someone a camera and they know what it is and what to do with it. This is often not the case with a Lidar and Cepton intends to change that.” said Jerone Floor, Head of Product at Cepton. He further states, “Our customers should not need to be Lidar experts to set up and test our system, but, at the same time, the tools are available to take it to the next level and develop products based on our Vista family of sensors.” Wireless connectivity Cepton’s technology, which can operate over Wi-Fi, mobile networks or Ethernet, can also be used to enable driverless cars and to monitor traffic and infrastructure usage, enabling smarter modelling of transport networks. Neil added, “This technology is undoubtedly an exciting prospect for security and transport – and we believe it is the key to the delivery of truly smart cities that can make our communities safer and more connected.”

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

The access control industry tends to be more conservative when it comes to the adoption of new technology and services for end users, but that doesn't mean that 2019 won't provide a significant amount of progress through emerging trends taking shape in the industry. In addition to the increased adoption and acceptance of the cloud, mobile credentials and biometrics are becoming more mainstream, and integrations between manufacturers will take centre stage. Here, we take a look at these and other trends helping to shape the coming year. Cloud-based products We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system For many access control manufacturers, the core of the business is in more traditional products, with a high percentage of installs continuing to be these kinds of projects. However, over the last couple of years, cloud-based products have emerged as a viable option for customers. We've seen more of a willingness for end-user customers to inquire whether this is an option for them, citing ease of use, remote management, cybersecurity and more as part of their foray into this branch of access control. The cloud has established its reputation as being quicker to install, more flexible for customers to access and manage both their access points as well as the video associated with these doors, and placing less pressure on internal (or in some cases, non-existent) IT teams to help set up and manage an access control system. Mobile credentials applications We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system. For example, if there's an alarm set off during the day along a perimeter, the ability to automatically execute a lockdown and simultaneous email or message to everyone within the building alerting them to the issue is critical. The desire for this kind of flexibility within a system is prompting manufacturers to build new simple to use graphical tools into their systems that allow customised action responses that are proportional to the level of alarm. There's a strong desire by many of today's companies to be able to use mobile phones for access control and as such, manufacturers are either developing their own mobile credentials applications or integrating their systems with these kinds of products. Over the last couple of years, cloud-based products have emerged as a viable option for customers Future of biometrics As companies start to ask about whether their facilities are safe enough, they're often more willing to consider access control that takes security to a new level, such as the implementation of biometric readers. Biometrics is getting more usage in professional security applications and many customers want to move away from using physical cards for access control. Manufacturers that don't currently have biometric hardware in place are starting to integrate with readers designed to offer this functionality in an effort to meet the demands of customers. The dramatic rise in facial recognition biometrics is something that will likely shape the future of biometrics as costs start to decrease. While the access control industry is highly fragmented, we're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire. Video management platforms We're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire For example, there are a number of access control providers that are providing paths toward full integration with lock manufacturers and vice versa in an effort to meet the needs of clients who may have purchased locks but a high powered access control system to properly manage them. There's also a large shift toward full integration with video management platforms and access control systems to fully integrate the two into a single, user-friendly experience and give end users more control over both. Additionally, manufacturers are looking to provide customers with a single system that meets the needs they have with regards to video, intrusion and access control. Right now, I don't think there's a system that can fully deliver on the promise of being exceptional at all three, so integrations and partnerships remain important to achieve that end goal. Access control world An increasing number of end users are realising the holes in the current Wiegand protocols that have been in place since the 1980s, along with the large number of ‘off the shelf’ equipment that's now available to allow outsiders access through readers that operate under these protocols. As a result, in the last decade or so, OSDP has come onto the scene and is growing in popularity. One of the most important steps for access control manufacturers in 2019 will be to listen to customers who are concerned with this vulnerability and work toward fully supporting OSDP in an effort to protect these access control systems. It's an exciting time to be a part of the access control world, as we finally see results from all of the hype centred around the cloud, biometrics, mobile credentials, hacking protection and strong partnerships come to fruition. As 2019 begins, look for these trends to grow in popularity and for manufacturers to really listen to the end-user customer they serve and respond in kind.

In the age of massive data breaches, phishing attacks and password hacks, user credentials are increasingly unsafe. So how can organisations secure accounts without making life more difficult for users? Marc Vanmaele, CEO of TrustBuilder, explains. User credentials give us a sense of security. Users select their password, it's personal and memorable to them, and it's likely that it includes special characters and numbers for added security. Sadly, this sense is most likely false. If it's anything like the 5.4 billion user IDs on haveibeenpwned.com, their login has already been compromised. If it's not listed, it could be soon. Recent estimates state that 8 million more credentials are compromised every day. Ensuring safe access Data breaches, ransomware and phishing campaigns are increasingly easy to pull off. Cyber criminals can easily find the tools they need on Google with little to no technical knowledge. Breached passwords are readily available to cyber criminals on the internet. Those that haven’t been breached can also be guessed, phished or cracked using one of the many “brute-force” tools available on the internet. It's becoming clear that login credentials are no longer enough to secure your users' accounts. Meanwhile, organisations have a responsibility and an ever-stricter legal obligation to protect their users’ sensitive data. This makes ensuring safe access to the services they need challenging, particularly when trying to provide a user experience that won’t cause frustration – or worse, lose your customers’ interest. After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover Importance of data protection So how can businesses ensure their users can safely and simply access the services they need while keeping intruders out, and why is it so important to strike that balance? After GDPR was implemented across the European Union, organisations could face a fine of up to €20 million, or 4% annual global turnover – whichever is higher, should they seriously fail to comply with their data protection obligations. This alone was enough to prompt many organisations to get serious about their user’s security. Still, not every business followed suit. Cloud security risks Breaches were most commonly identified in organisations using cloud computing or where staff use personal devices According to a recent survey conducted at Infosecurity Europe, more than a quarter of organisations did not feel ready to comply with GDPR in August 2018 – three months after the compliance deadline. Meanwhile, according to the UK Government’s 2018 Cyber Security Breaches survey, 45% of businesses reported breaches or attacks in the last 12 months. According to the report, logins are less secure when accessing services in the cloud where they aren't protected by enterprise firewalls and security systems. Moreover, breaches were most commonly identified in organisations using cloud computing or where staff use personal devices (known as BYOD). According to the survey, 61% of UK organisations use cloud-based services. The figure is higher in banking and finance (74%), IT and communications (81%) and education (75%). Additionally, 45% of businesses have BYOD. This indicates a precarious situation. The majority of businesses hold personal data on users electronically and may be placing users at risk if their IT environments are not adequately protected. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine Hacking methodology In a recent exposé on LifeHacker, Internet standards expert John Pozadzides revealed multiple methods hackers use to bypass even the most secure passwords. According to John’s revelations, 20% of passwords are simple enough to guess using easily accessible information. But that doesn’t leave the remaining 80% safe. Hackers have developed a wide range of tools to crack passwords, and these are readily available within a couple of clicks on a search engine. Brute force attacks are one of the easiest methods, but criminals also use increasingly sophisticated phishing campaigns to fool users into handing over their passwords. Users expect organisations to protect their passwords and keep intruders out of their accounts Once a threat actor has access to one password, they can easily gain access to multiple accounts. This is because, according to Mashable, 87% of users aged 18-30 and 81% of users aged 31+ reuse the same passwords across multiple accounts. It’s becoming clear that passwords are no longer enough to keep online accounts secure. Securing data with simplicity Users expect organisations to protect their passwords and keep intruders out of their accounts. As a result of a data breach, companies will of course suffer financial losses through fines and remediation costs. Beyond the immediate financial repercussions, however, the reputational damage can be seriously costly. A recent Gemalto study showed that 44% of consumers would leave their bank in the event of a security breach, and 38% would switch to a competitor offering a better service. Simplicity is equally important, however. For example, if it’s not delivered in ecommerce, one in three customers will abandon their purchase – as a recent report by Magnetic North revealed. If a login process is confusing, staff may be tempted to help themselves access the information they need by slipping out of secure habits. They may write their passwords down, share them with other members of staff, and may be more susceptible to social engineering attacks. So how do organisations strike the right balance? For many, Identity and Access Management solutions help to deliver secure access across the entire estate. It’s important though that these enable simplicity for the organisation, as well as users. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so Flexible IAM While IAM is highly recommended, organisations should seek solutions that offer the flexibility to define their own balance between a seamless end-user journey and the need for a high level of identity assurance. Organisations’ identity management requirements will change over time. So too will their IT environments. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so. Importantly, the best solutions will be those that enable this flexibility without spending significant time and resource each time adaptations need to be made. Those that do will provide the best return on investment for organisations looking to keep intruders at bay, while enabling users to log in safely and simply.

The focus of the global security industry will shift to London this month for IFSEC International, Europe’s ‘integrated’ security event focusing on the latest technologies and the opportunity to learn from the industry’s top leaders and experts. IFSEC will be held from 18-20 June, 2019, at ExCel London, welcoming 27,000 security directors and managers, installers, integrators and distributors. The exhibition at IFSEC may not be as large as previous years, and several big players are conspicuously absent. Even so, there will be plenty of innovation on display, including big exhibitors such as Avigilon, Axis, Dahua, dormakaba, FLIR, Genetec, Hanwha Techwin, HID Global, Hikvision, IDIS, and Uniview. Exhibitions will likely reflect a continuing shift in emphasis away from individual products and toward integrated solutions, including some end-to-end solutions provided by single manufacturers. Also, likely to be abundantly evident at IFSEC will be a trend toward manufacturers who partner together to provide integrated solutions. For example, look for some manufacturers to host other manufacturers at kiosks within their stands. Texecom will explain the value of training and digital services and their impact on the future of the industryValue of security training Emphasis will continue to be on the practical aspects of using technology: Throughout the show floor, designated technicians wearing ‘Show Me How’ badges will provide demonstrations of products and solutions on display at the various stands. Texecom will explain the value of training and digital services and their impact on the future of the industry. The Loss Prevention Certification Board (LPCB) Attack Testing Zone features LPCB’s security experts conducting live attack tests on a range of perimeter and façade security products, as well as safes, security enclosures and padlocks. More than 35 hours of seminar sessions will cover timely topics such as ‘Future Proof your CCTV Networks’, ‘Social Media and Internet Security’ and ‘AI and Machine Learning for Security’. Security topics at the Keynote Arena This year, topics will include video analytics, AI, machine learning, GDPR, Brexit and security in smart citiesThe new programme will replicate last year’s successful changes. The Keynote Arena will again be placed at the heart of IFSEC, sponsored by Western Digital. The Keynote Arena will host influential speakers and real-life case studies to inspire attendees. Topical issues will take front and centre, from cybersecurity to ethical and legal challenges to extremism. This year, topics will also include video analytics, AI, machine learning, GDPR, Brexit and security in smart cities. The Future of Security Theatre will present CPD-accredited sessions and presentations that share a vision of the industry’s future and answer burning questions about critical topics, technologies and issues. Education partner Tavcom will present the programme of education dedicated to the ideas, products and innovations driving the industry’s development. The Converged Security Theatre will highlight new approaches that combine cyber and physical defences to tackle dangerous security threats. Included will be real-time technical solutions enhanced by artificial intelligence, powered by Vidsys and partners. Participation by government organisations The Government Pavilion will feature representatives from government bodies such as JSaRC, DIT, and DSOFor the third consecutive year, The Government Pavilion will feature representatives from government bodies such as JSaRC (Home Office & Counter Terror Unit), the Department of International Trade (DIT), and the Defence & Security Organization (DSO). New this year will be participation by the British Transport Police. IFSEC 2019 will again present a snapshot of how manufacturers from across video, access control and intrusion detection are continuing to innovate and collaborate to stay competitive in the challenging market. Innovations first unveiled in the spring at the ISC West 2019 show in the United States will be promoted anew for the European and global markets. IFSEC will be co-locating with FIREX International, a dedicated fire safety event that attracts 18,000 fire prevention and protection professionals; the FACILITIES Show highlighting building management and workplace technologies; and the Safety & Health Expo, dedicated to innovative health and safety products. IFSEC attendees can access the Smart Buildings Expo, the Workplace Wellbeing Show, and the Sprinkler & Suppression Presentation Area within the co-located events.

There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm biometrics integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative security technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud?  PowerSeries Pro intrusion portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping to cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalise on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight hosted managed service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarise system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.

Constantly optimising deep learning algorithms yields better video analytics performance, even in complex applications such as facial recognition or in scenarios with variable lighting, angles, postures, expressions, accessories, resolution, etc. Deep learning, a form of artificial intelligence (AI), holds the potential to enable video analytics to deliver on long-promised, but not often delivered performance. Our AI series continues here with part 2. Adapting existing hardware Today, low-cost system-on-chip (SoC) camera components enable deep neural network (DNN) processing for the next generation of intelligent cameras, thus expanding the availability of AI processing to a broader market. AI software can even add learning capabilities by adapting existing hardware to AI applications AI software can even add learning capabilities by adapting existing hardware to AI applications. Today’s smartphones include cameras, gyroscopes and accelerometers to provide sufficient data to drive AI applications. Software can adapt existing hardware to transform them into AI devices capable of continuous learning in the field. Inside a video camera, real-time deep learning processing can be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Data capture form to appear here! Detect anomalous data Additional capabilities are applicable to demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). IoT is transforming the lowly security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. Deep learning enables systems to search surveillance footage, to detect anomalous data, and to shift surveillance from post-incident response to providing alerts during, or even before, an event. The ability of deep learning for video analytics is much more sophisticated and accurate Make critical decisions Deep learning can eliminate previous video analytics limitations such as dependence on a scene’s background. Deep learning is also more adept than humans at discerning subtle changes in an image. The ability of deep learning for video analytics is much more sophisticated – and accurate – than the programmed approaches previously employed to identify targets. AI is a timely solution in an age when there is more video surveillance than ever. There are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyse more video data than humans. Systems are designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. Multiple camera streams AI can reduce information overload to enable humans to work with the data more efficiently The video benefits reflect the larger goal of AI to amplify human skills. AI can reduce information overload to enable humans to work with the data more efficiently. Another benefit is faster search, and new systems make searching video as easy as searching the internet. AI enables specific people or cameras to be located quickly across all the cameras at a site. Searching can be directed by a reference images or by physical descriptors such as gender or clothing colour. Consider a scenario of a child missing from a crowded shopping mall: Every second can seem like hours, and artificial intelligence and neural networks can enable a rapid search among multiple camera streams using only one photo of the child. The photo does not have to be a full-frontal passport-type photos; it could be a selfie from a party as long as the face is there. Intrusion detection scenario AI can find her and match her face from among hundreds of thousands of faces captured from video, in nearly real time. AI can also continuously analyse video streams from the surveillance cameras in its network, distinguishing human faces from non-human objects such as statues and animals. Privacy concerns are minimal as there is no ID or personal information on the photo, and the image can be erased after use. And there is no database of stored images.    In a perimeter security/intrusion detection scenario, an AI-driven video system can avoid false alarms by easily distinguishing different types of people and objects, e.g., in a region set up to detect people, a car driving by, a cat walking by, or a person’s shadow will not trigger the alarm. Part three coming soon. If you missed part one, see it here.

As a major transportation hub in Northeastern China, Changchun Longjia International Airport processes a huge amount of passengers every year. In response to massive economic growth in the region, the airport – with a total volume of almost 13 million passengers in 2018 – needed an additional terminal. Built over the course of three years, the state-of-the-art Terminal 2 building covers a total area of 55,600 square meters. Since its opening in October 2018, the expansive Terminal 2 building has been serving all domestic flights from 22 airlines including Air China, Shenzhen Airlines and Shandong Airlines while international flights are now concentrated in Terminal 1. Meeting airport security guidelines Bosch received the contract based on a proven track record of large-scale airport security installationsLooking to safeguard this vital new infrastructure, the airport security managers wanted to integrate video security, intrusion detection, public address and access control for staff within one platform while meeting current government security guidelines for airports. Since 2017, these laws include mandatory storage of all video data for a 90-day period, which puts a premium on adequate data storage in a space covered by over 1,000 cameras around the clock. Given the project’s massive scale, managers wanted to work with a one-stop provider to ensure seamless integration of all solutions and delivery according to stringent timelines with end-to-end security intact on opening day. After diligent market research, Bosch received the contract based on a proven track record of large-scale airport security installations and the ability to connect all components – video security, intrusion alarms, access control and public address systems – on the Building Integration System (BIS). Installation of IP dome cameras Outdoor cameras are able to withstand temperatures down to -40 °C during Changchun’s harsh wintersFor video security, Bosch experts installed nearly 1,500 cameras inside and outside Terminal 2, including moving cameras such as the AUTODOME IP 4000i and IP 5000i and FLEXIDOME IP 6000 VR series. All IP-based cameras are centrally managed on the Bosch Video Management System (BVMS) and support security personnel by detecting threats and triggering automated alerts via built-in Essential Video Analytics. Outdoor cameras are able to withstand temperatures down to -40 °C during Changchun’s harsh winters. And to maintain a small data footprint while meeting the legal obligation for 90-day data storage, the cameras use efficient H.265 compression technology, thereby reducing bandwidth to a low 2 Mbps and storage space by up to 50 percent compared to other cameras. As a direct result, security managers in Changchun have been able to achieve savings in the number of networked storage units as well as energy consumption and cooling cost for the server room. Unified management of access control “The reduced bandwidth leading to a fewer number of storage cabinets in the server room was a major reason why our client opted for the Bosch solution,” said Mustaine Hu, Technical Support Manager at Bosch Building Technologies. The Building Integration System supports unified management of access control for airport personnel at 350 doorsMeeting another key customer requirement, the Building Integration System (BIS) from Bosch supports unified management of access control for airport personnel at nearly 350 doors. A combination of card reader and video security eliminates the risk of non-employees accessing critical areas with a stolen card and creates a seamless passage for authorised staff without additional screening. Bringing security full circle, the installed public address system allows security personnel to broadcast real-time announcements via more than 1,200 ceiling loudspeakers. The system ensures controlled evacuation in emergency situations and also sounds alarms triggered by connected intrusion sensors to alert personnel. Security for travellers and personnel Fully operative since the grand opening of Terminal 2, the Bosch system now provides end-to-end security for travellers, personnel and property at Changchun Longjia International Airport. As a scalable and IP-based system, it is future-proof to accommodate further expansions and has delivered cost savings on video storage and power consumption since day one. In face of China’s rapid economic growth, about 200 of the country’s 497 airports will require similar expansions over the coming years, making Changchun an important reference for Bosch Building Technologies in the region.

The power grid is a modern engineering marvel, providing us widely available and affordable energy for not only our day to day lives, but also highly critical infrastructure elements for which we rely on personally, and as an economy. However, our reliance on the grid also makes it highly susceptible to adverse events, including physical attacks. All parts of the grid can become victims of malicious events, but substations are particularly vulnerable due to their role in power distribution and the nature of their equipment. Power utilities’ security The challenge power utilities worldwide are facing is finding an affordable solution The challenge power utilities worldwide are facing is finding an affordable solution, which can help detect, deter and facilitate an informed response to a substation security event. In the United States, this need is furthered by the physical security mandate CIP-014 issued by the North American Electric Reliability Corporation (NERC), calling for identification of security issues, vulnerability assessments and deployment of appropriate processes and systems to address. CIP-104 specifically calls for implemented security plans which include measures to deter, detect, delay, assess, communicate, coordinate and respond to potential physical threats and vulnerabilities. Fortunately, there are many solutions to help power utilities address these security concerns, one effective choice is the use of intelligent video. Intelligent video analytics solution Intelligent video, or video analytics, is a popular choice for the protection of critical facilities given its ability to detect, provide instant visual confirmation of the event and subsequent event forensics. The capability of this technology is increasing at a rapid rate, while decreases in hardware cost make such solutions affordable for owners or operators of critical bulk-power system sites. This case study looks at the issue of substation vulnerability and how to best use video to address, keeping in mind requirements of CIP-014. Such a system consists of fixed cameras, pan-tilt-zoom (PTZ) cameras, a deterrence device and data communication capability. Perimeter designs can vary based on the vulnerabilities identified, aspects of the site, budget, etc Perimeter designs can vary based on the vulnerabilities identified, aspects of the site, budget, etc. In most cases, substations can benefit from a simple “camera-following” design, which includes surveillance of a potential breach at the fence line, as well as, the ability for early detection for some distance beyond the physical perimeter. Camera-following design In a camera-following design, in addition to its own coverage, each camera is responsible for covering the blind spot of the adjacent camera. That camera is then responsible for covering the blind spot of the next camera, and this pairing continues around the perimeter until the final camera covers the blind spot of the first. This type of coverage design is very effective and affordable for locations with well-defined perimeters, such as substations. Using this layout, the video feed from the fixed cameras are then enabled with video analytics algorithms to alert when predefined conditions are met. This is done by inputting the video signal into a server, edge device or NVR, located at the site, or remote to the location. Intelligent video technology Today’s intelligent video technology provides for very specific alarm criteria Today’s intelligent video technology provides for very specific alarm criteria, which in addition to only alarming when a target enters in a specific region, can also discriminate, or classify, by the type of target: human, vehicle, etc. Furthermore, the alarm can be restricted by specific actions taken by the target, such as loitering in an area, dropping or throwing an object, more than one target entering with a valid badge swipe (tailgating) or even the speed at which a target is entering an area. This level of discrimination provides the ability to address very specific vulnerabilities, as well as, avoid nuisance targets, such as wildlife, debris or moving vegetation. Another key feature with significant value to substation protection is the geospatial aspects available with some video analytic solutions. This capability maps each pixel of video to its real-world latitude, longitude and elevation. This results in further assessment of the target, including the actual location, the real size of the target, the real speed and the current track. It also affords the opportunity to provide a real-time display of this information to the security operator through an easy to understand map-based user interface. Autonomous PTZ cameras Geospatial video analytics provide the benefit of knowing the exact map-based location of the target Another key assessment aspect of this substation protection scheme is the use of autonomous PTZ cameras. These are typically placed at the corners of the perimeter where they can service detections from multiple fixed cameras. As previously mentioned, geospatial video analytics, provide the benefit of knowing the exact map-based location of the target. Knowing the location of the target is extremely valuable to the security officer, but it is also the basis for a feature known as “slew to cue,” whereby PTZ cameras armed with video intelligence can be automatically steered to the same location for instant confirmation of the target. In most cases, “slew to cue” functionality also includes an “intelligent zoom” feature, which uses the target size information from the alarm, the PTZ camera location and the target location to adjust the zoom level of the PTZ for an instant view of the target that can provide identification details (clothing color, car type, etc) without the need for the operator to further adjust the zoom. Target detection and response Once a target is detected, a security approach leveraging intelligent video can continue with a coordinated response  Once a target is detected and confirmed, a security approach leveraging the use of intelligent video can continue with a coordinated response to the event. When video analytics is applied to pan-tilt-zoom cameras, it has the ability to automatically follow a defined target, freeing the operator to take other actions, such as coordinating with law enforcement officials. This feature, referred to as camera auto follow or PTZ following, can be automatically engaged as the result of a detection event, or subsequent to a slew to cue action. The system will continue to follow the target until it reaches a pre-defined system time-out, the operator takes manual control, or the camera can no longer view the target. The system can then provide the resulting PTZ video as a component of the detection alarm, for a more complete understanding of the intrusion for the operator to review. Effective deterrence At this point, the system has detected the target, classified its type and verified it has met alarm conditions. As part of the alarm it has also included dynamic indication of its location on a map, autonomously steered a PTZ to the target to allow for gathering of more detailed target information and a PTZ has locked on and is now following the target without any required user interaction. Total elapsed time to this point in the security response is typically less than 5 seconds. Deterrence is often realised as a fence, physical barriers or access controlled gates This level of automated response addresses many vulnerabilities typically identified as part of a CIP-014 security assessment, but with minimal extra cost, it can be extended to help with the aspect of deterrence. Deterrence is often realised as a fence, physical barriers or access controlled gates. These are physical items and should certainly be included in a substation security plan. Intrusion detection However, another form of deterrence, which can be enabled through the use of intelligent video is the idea of audio talk down. This is the use of live or pre-recorded audio, which is activated upon an intrusion to deter the intruder. Different from a general alarm warning audio, audio talk down uses information about the location of the intruder and their actions to select appropriate pre-recorded audio to deter the intruder. Worse case, the understanding that they are being actively monitored may hasten their plan. Video-based security and alarm system A common concern when deploying such a system is the amount of bandwidth required A common concern when deploying such a system is the amount of bandwidth required. Substations are almost always unmanned, which means the intrusion information must have a means to get communicated back to the main monitoring location. From a design aspect, this is typically the case, but it is important to know that it is not a requirement in order to gain security benefits from a video based system. The system described in this case study has the capability to detect, assess, respond and deter without any communication back to a main command and control. Alarms, events and system actions can be logged and stored remotely for review at a later time. In reality, utilities will want to be notified and react in real time. In these cases, video systems can adjust to the available bandwidth – from a low bandwidth situation where a textual alarm is provided with an image of the detection, to a high bandwidth installation where feeds from multiple cameras can be monitored and controlled in real time. Web-based, mobile access In each case, complete alarm information, including meta data, images and video can be readily available to the security operations center, which can then take action based on their security response plan, including contacting and coordinating this alarm data with local law enforcement through web-based access or mobile phones. This case study outlines the effectiveness of utilising video analytics to address the physical vulnerabilities of a typical substation. The study outlines how recent technological advances can autonomously address assessment, response and deterrence This case study outlines the effectiveness of utilising video analytics to address the physical vulnerabilities of a typical substation. Further, the study outlines how recent technological advances allow such a solution to extend beyond the mere detection of events, but can also autonomously address assessment, response and deterrence. Key capabilities of intelligent video include: Advanced Detection – Accurate alarming based on specific targets types and actions Situational Awareness – The ability to quickly convey the critical details of a security event in an easy to understand map-based format. Real-time Target Location – Real-time location information of events and real-time location tracking of potential intruders. Autonomous Sensor Control – Automated steering of cameras to an event location and subsequent hands free video tracking of a suspect. Although each utility and substation may encounter different vulnerabilities, this case study outlines how video can be considered to address NERC guidelines for protecting critical substation assets by providing situational awareness of a potential threat and initiating an appropriate and timely response.

The UK's largest water and waste company has awarded two multi-million-pound perimeter protection contracts to security fencing systems manufacturer Zaun. Thames Water Utilities extended its Security and Emergency Measures Direction (SEMD) framework agreement with Zaun for the supply and installation of security fencing and gates for a further two years as part of the current Asset Management Programme, AMP6, to enable the award of the latest contracts. Perimeter security and intruder detection Securing the perimeter is a key part of our plan to deliver safe drinking water to our nine million customers" The first contract is for the design of perimeter protection for seven sites that have been awarded through the Costain Atkins and Black & Veatch eight20 joint venture. Thames Water has awarded the second contract to Zaun to supply and install around 11km of perimeter protection for four of the seven sites. Jon Lorimer at Thames Water said: “Securing the perimeter is a key part of our plan to deliver safe drinking water to our nine million customers. Zaun’s expertise and experience in designing and installing unique solutions with ArmaWeave, not least for Thames Water, has enabled us to deliver the securest solution possible.” ArmaWeave mesh fencing system Zaun will supply its ArmaWeave woven mesh fencing system, which will be installed by subsidiary Binns Fencing, around the perimeters and various compounds and buildings. ArmaWeave – which is unique to Zaun, as is the ability to rake it – one of Zaun’s most intruder-resistant products, is produced on the world’s largest mesh weaving machine at the company’s West Midlands manufacturing base. The two contracts to date form a multi-million-pound package. The work is part of the AMP6 programme to bring Thames Water’s estate up to Defra standards and fully prepare for any security eventuality. Integrated perimeter protection systems Thames and eight20 are leading the way in the utilities sector in toughening their security" Zaun sales and marketing director Chris Plimley said: “Thames and eight20 are leading the way in the utilities sector in toughening their security so we're delighted to continue to help them upgrade their estate with the very best integrated perimeter protection systems on the market.” Thames Water manages more than 4,500 sites that require security to protect the water supply to over 14 million people. Accidental pollution, the safety hazard of sewage, the potential for theft and even mindless vandalism all mean site safety and security is paramount.

With roots dating back to the year 1948, Italian pharmaceutical company Alfasigma is dedicated to advancing the state of healthcare under the company motto, ‘Pharmaceuticals with Passion’. Headquartered in Bologna, the multinational corporation was created in 2017 by the merger between Alfa Wassermann and Sigma-Tau. As a result, Alfasigma now employs about 3,000 people and markets a wide range of therapeutic drugs in 18 countries including the US, China, Russia and several European countries with annual revenues of EUR 1.06 billion. In order to keep up with the company’s ongoing evolution while emphasising building protection, Alfasigma decided to update the infrastructure of its corporate offices in Milan and Bologna. This large-scale remodelling project also required updating the fire alarm, intrusion detection and video security systems at both facilities to the highest standards. Security cameras for outdoor surveillance On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 securityAssuming a long-term perspective, Alfasigma management headed into the project with three key requirements: First, saving cost by refurbishing already installed system components such as intrusion and fire alarm detectors. Second, accommodating for future building expansions and saving additional costs by installing a future-proof and scalable system. And third, adding around-the-clock security to the building’s exterior through modern security cameras built for outdoor use. For this reason, Alfasigma commissioned Bosch as the one-stop provider to equip the Milan office – home to the International Division – as well as corporate headquarters in Bologna with an IP-based solution. The video security set-up includes high-definition DINION IP 5000 HD cameras connected to recording stations and offering 1080p resolution images at 30 fps. On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 security. Recording at 1080p and 60fps, the cameras incorporate starlight technology to deliver relevant images even in challenging light conditions. Extremely weather-resistant, water-tight and able to withstand high impacts, the cameras are highly suited for outdoor use, confirmed by IP66, NEMA type 4X and IK10 rating and installation in mission-critical environments such as airports and government buildings worldwide. MAP 5000 installed with LSN detectors The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link“The video surveillance products are excellent and have impressed me the most. We are very satisfied, above all, with the high quality of the products,” said Stefano Borsarini, Facility, Maintenance and EHS Manager at Alfasigma facilities in Bologna and Milan. The cameras are supplemented by the intrusion panel Modular Alarm Platform MAP 5000 installed with LSN detectors – a large portion refurbished from the legacy system – to safeguard Alfasigma’s offices at night. Fire alarm is provided by the Modular Fire Panel 5000 Series with four loops, processing signals from 190 fire alarm detectors and 28 manual call points. The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link thus optimising the operational security via a monitored connection. Successfully installed and customised according to client specifications, the Bosch fire alarm, intrusion detection and video security solution maintains the safety of Alfasigma’s employees and property at both sites. It also fulfils the key customer requirement of accommodating for future expansions in a modular, IP-based system that is able to keep pace with Alfasigma’s rapid evolution as an innovative multinational company.

The definition of a standard is “an authoritative principle or rule that usually implies a model or pattern for guidance, by comparison with which the quantity, excellence, correctness, etc., of other things may be determined.” In technology markets, such as physical security, standards are agreed-upon language, specifications or processes that are used across the board by multiple stakeholders to enable easier interconnectivity and smoother operation of systems. We asked this week’s Expert Panel Roundtable: How are standards shaping change in the physical security market?

Cybersecurity has become the ultimate buzzword in the physical security market. And it also represents one of the industry’s most intractable challenges. Several years ago, the problem with cybersecurity was lack of awareness among physical security practitioners. It’s now safe to say that awareness has increased. Everyone today talks about cybersecurity, but has it helped the larger problem? We asked this week’s Expert Panel Roundtable: Is greater awareness helping to increase the cybersecurity of physical security systems?

Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!