TDSi News

How can security manufacturers improve after-sale service?

What happens after the sale is complete, after the contracts are all signed and sealed? That’s when an abundance of variables can kick in – variables that can mean the difference between a successful security system or a case of buyer’s remorse. The features and value of equipment involved in a security system are well known before the sale closes, as hopefully are the integrator’s and end-user’s expectations about after-sale service. But what is the reality of afte...

TDSi partners with Panasonic Siew Sales to offer complete security solution for customers in Thailand and beyond

Integrated security manufacturer TDSi is proud to announce its partnership with Panasonic Siew Sales (Thailand) Co.Ltd, which offers a complete integrated security package that includes Panasonic’s Video Insight Platform and TDSi’s EXgarde security management software. Offer complete security solution TDSi’s Managing Director, John Davies commented, “We are delighted to announce this partnership, which is in response to Panasonic Siew Sales (Thailand) Co.Ltd’s amb...

How to optimise mobile access control authentication with smart devices

Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay a...

Where is it inappropriate to install video cameras?

Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can...

What are the security challenges of the hospitality market?

Hospitality businesses work to provide a safe and pleasant customer experience for their guests. Hotels offer a “home away from home” for millions of guests every day around the world. These are businesses of many sizes and types, providing services ranging from luxury accommodations to simple lodging for business travelers to family vacation experiences. Hospitality businesses also include restaurants, bars, movie theaters and other venues. Security needs are varied and require tech...

ASSA ABLOY demonstrated technology-driven security innovations at IFSEC 2018

ASSA ABLOY, the global provider of door opening solutions, has enjoyed another hugely successful year at IFSEC 2018, demonstrating its extensive range of technology-driven security innovations to end users in key markets. Attendees to ASSA ABLOY’s stand at IFSEC 2018 were able to discover the latest innovations from the company to help ‘access smarter thinking’. Solutions from the company’s leading brands, including ASSA ABLOY Access Control, Abloy and Traka, were on dis...

TDSi honours ADI Global with 2017/2018 UK Distributor of the Year award

Integrated security manufacturer TDSi has awarded ADI Global Distribution its UK Distributor of the Year Award 2017/2018. The Award was presented to ADI Global’s Product Manager Access Control, Joe Davies, and EMEA Product Manager Access Control, Glenn Davies, at IFSEC International 2018 in London. ADI Global Distribution Whilst presenting the award, Andy Cross, Distribution Channel Manager at TDSi commented, “ADI Global has proven time and again it is an excellent security distrib...

How important is packaging in the commercial security market?

High-quality products are the building blocks of successful physical security systems. How they are packaged may sometimes be seen as an unimportant detail or an afterthought. But should it be? Effective packaging can serve many functions, from creating a favorable customer impression to ensuring the product isn’t damaged in transit. Packaging can also contribute to ease of installation. On the negative side, excess packaging can be an environmental concern, especially for customers who ar...

Are integrators and end users overwhelmed by too many choices?

Finding the exact right technology to solve an end user’s problem is challenging, but the rewards are great when an integrator gets it right. A wide range of available product types, price levels and added features increases the likelihood of identifying a technology to solve any problem. But with so many technology and product choices in the marketplace, identifying that one solution can be akin to finding a needle in a haystack. We wondered whether a vast range of product choices is alwa...

What role does social media play in promoting security?

Social media is part of our everyday lives, and increasingly it is also part of the security marketplace. Social media can be used for effective marketing and to communicate with customers, and it can be leveraged as a tool to make us all more secure. Communicating information in a crisis is another role social media can play to promote security. To elaborate on social media’s increasingly vital presence in the security marketplace, we asked this week’s Expert Panel Roundtable: What...

TDSi appoints Abbey Trudgett as Customer Care Advisor

Integrated security manufacturer TDSi is pleased to announce the appointment of its new Customer Care Advisor, Abbey Trudgett. Abbey’s role is to support TDSi’s customers with purchasing products, managing returns and supporting them throughout the ordering and delivery process.  TDSi’s Managing Director, John Davies commented, “Customer Care is a vital part of our business, so we take pride in providing an excellent level of service. With a wealth of customer-focus...

ASSA ABLOY to showcase integrated security and access control technology solutions at IFSEC 2018

Taking place from 19 – 21 June at ExCeL London, visitors to stand F320 in Hall S7 will discover the latest innovations to help ‘access smarter thinking’. Solutions from leading brands, including ASSA ABLOY Access Control, Abloy and Traka, will cover access control, identification technology, entrance automation and integrated security solutions. As Europe’s largest security exhibition celebrates its 20th anniversary this year, IFSEC International is ideally suited to ASS...