IDEMIA, the globally renowned company in identity technologies, has developed an end-to-end border control solution comprising kiosks and eGates.
The Australian Department of Home Affairs has commenced the installation of IDEMIA’s technology in eight international airports, providing a completely seamless traveller journey.
Self-service biometric kiosk solution
In 2019, IDEMIA won the phase one contract to upgrade the major Australian airports’ old arrivals systems
In 2019, IDEMIA won the phase one contract to upgrade the major Australian airports’ old arrivals systems with its self-service biometric kiosk solution, locally named ‘Gen3 Kiosk’.
The kiosk went through rigorous system and user experience testing by the Ministry of Home Affairs, the Australian Border Force, as well as passengers in real-life situations.
‘Gen3 Kiosk’
Once it had passed all government deployment tests successfully, the system was deployed at Darwin, Adelaide, Brisbane, Cairns, Coolangatta, Melbourne, Perth and Sydney airports in Australia. Installation of 109 Gen3 Kiosks marked the completion of phase one in late 2021.
The phase two of the contract involves the delivery of eGates incorporating advanced biometric functionalities and capabilities: Travellers complete an initial 1:1 verification against their passport at the ‘Gen3 Kiosk’, enabling a match when they present themselves at the eGate.
Advanced biometric functionalities with eGates
With this solution, there is no need for a token, as the traveller’s face is used as proof of their identity, ensuring a smooth and stress-free travel experience.
After the strictest lockdown enforced globally, Australia is now well prepared to welcome national and international travellers at its borders with the smoothest, stress-free travel experience.
Ensuring the smoothest, stress-free travel experience
We are proud of this 18-year partnership that is still going strong today"
Wee Liang Tan, the Senior Vice President (SVP) - APAC Public Security & Identity, IDEMIA, said “We are delighted that the Australian government has once again selected IDEMIA as their partner of choice to help enhance the passenger journey. We are proud of this 18-year partnership that is still going strong today.”
Innovative Gen3 border control solution
Wee Liang Tan adds, “The innovative Gen3 border control solution contains advanced biometric capabilities that not only help streamline the passenger’s airport experience, but also increase security.”
He continues, “This is the result of the IDEMIA team’s continued dedication to successfully deploying such an innovative and industry-leading solution.”
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