Abloy UK has released a white paper to explore how the critical infrastructure sector can unlock the potential of smartphones in the workplace to improve employee mobility, job satisfaction and productivity. Despite consumer usage of smartphones increasing significantly over the last decade, many organisations haven’t been as quick to tap into the uses and benefits that smartphones can provide. Smartphones, an extension of IT infrastructure Abloy recognises that smartphones should be an...
Boon Edam Inc., a globally renowned provider in security entrances and architectural revolving doors, has announced a new BoonTV event, ‘The Key to Closing the Biggest Gap in Physical Security: Unauthorised Entry’. BoonTV event - webinar In this event, JC Powell, Vice President of Sales at Boon Edam, reveals the assumptions and misconceptions around entrance security in physical security planning and how to effectively bring reliable entrance control to a facility to avoid costly r...
Invixium, a globally renowned manufacturer of innovative touchless biometric solutions, is opening its new Middle East headquarters in Dubai, United Arab Emirates that will serve the Middle East, Turkey, North Africa and Pakistan regions. The new MENA headquarters has been established to best respond to the growing interest in Invixium's health-focused, temperature-based workforce management and access control biometric solutions that are in high demand as businesses reopen during COVID-19 pand...
Current security and hygiene-protocols require special measures for access to buildings and rooms. This can lead to bottlenecks especially when there are large numbers of people and poses special challenges for many companies. Protecting the health of employees, visitors and customers have a top priority. The risk of production downtime in the event of a quarantine measure is very high. Hygiene concepts reduce the risk of infection, but also tie up valuable human resources. Vital tasks of IRM...
ONVIF, the global standardisation initiative for IP-based physical security products, hosted its 22nd ONVIF Developers’ Plugfest as a virtual event in October 2020, supporting the continued demand for interoperable solutions. Virtual gathering of ONVIF members Nearly 50 developers and engineers from 26 ONVIF member companies gathered virtually over two weeks in October and completed nearly 200 hours of testing. Developers could test products independently for profile conformance, as well...
SAFR from RealNetworks, Inc. has announced a global partnership with German tech company G2K Group GmbH to revolutionise real-time video analytics. SAFR features including face recognition, mask detection, person detection, and demographic analysis have been integrated into Parsifal, a robust AI platform providing actionable video analytics for verticals such as retail, transportation, smart cities, and sports and entertainment. Contactless temperature scanning SAFR’s mask detection and...
ISC West, in collaboration with premier sponsor, the Security Industry Association (SIA), has announced breaking news and guidance regarding ISC West 2021 event. The international security event was originally slated to be held March 23-26, 2021, but after extensive internal and external consultation and monitoring of the ongoing COVID-19 virus pandemic situation, they have made the decision to reschedule ISC West 2021. Rescheduled ISC West 2021 event The ISC West 2021 security event now will take place from July 19 to July 21, 2020, at The Venetian Resort and Sands Expo & Convention Center, in Las Vegas, Nevada. The organisers thank The Venetian Resort for their leadership, partnership and ongoing dedication to bringing the event back safely. They’re pleased to have a plan in place to host ISC West in 2021, and after a long respite, the ISC and SIA teams look forward to welcoming customers back to Las Vegas for strong education, demos, product announcements, awards ceremonies, networking opportunities, special events, and more. Now more than ever, the security industry’s integrators, installers, dealers, consultants and end-user practitioners have an essential services role, with heightened responsibility for protecting companies, employees, customers and the public. The 2021 event will further accelerate the convergence of security, public safety and health tech solutions, and chart the course for expanded levels of public-private sector cooperation and results. 2021 SIA Education@ISC West program The curriculum will include a new track on health and safety best practices in response to the COVID-19 pandemic The 2021 SIA Education@ISC West program will include an extensive schedule of physical security and converged security content, while also adding in key new topics. The curriculum will include a new track on health and safety best practices in response to the COVID-19 pandemic, including case studies and technology solutions that address employee/customer wellness and access control, business continuity, and facilities management. Plus, the 2021 event model will also offer a hybrid format, with both face-to-face conference pass and virtual conference pass options available, in order to serve the wide-reaching ISC community. The security and public safety community by nature is very face-to-face, with physical presence and engagement being the foundation of the business, solutions and professional diligence. Adherence to health and safety protocols To ensure that ISC West is the safest environment for a live event, the Reed Exhibitions Health & Safety Task Force, along with the expert team at the Sands Expo venue, will be ensuring that all key health and safety protocols and systems are in place for enhanced hygiene and cleaning, air conditioning and ventilation, physical distancing, PPE, health tech and health services. ISC West Topline Schedule: July 19-21, 2021: Monday, July 19: morning Keynote, Day 1 of SIA Education@ISC West, and Day 1 of the Expo Tuesday, July 20: morning Keynote, Day 2 of SIA Education@ISC West, and Day 2 of the Expo Wednesday, July 21: Women in Security/Diversity & Inclusion Breakfast and Keynote, Day 3 of SIA Education@ISC West, Day 3 of the Expo, plus a high-profile closing Keynote general session to wrap up the event
After a year of extensive research and investment, Sargent & Greenleaf (S&G) introduces a bold new look to reflect a powerful commitment to product innovation and customer experience. This dynamic transformation embodies the company’s energetic and passionate focus to a future-forward vision of products and services, as well as a commitment to its customers’ security and success. Developing high-security solutions S&G will concentrate on enhancing the customer experience, while actively expanding its portfolio to deliver complete, game-changing solutions for the evolving global market. “Our bold new look at S&G builds on our company’s 160 years of expertise in global security while focusing on innovating for the future,” states Mark LeMire, Chief Executive Officer, Sargent and Greenleaf, adding “We are investing in our people, facilities, products and emerging technologies to ensure we continue developing high-security solutions for a rapidly changing world.” S&G product development process S&G is completing new rigorous testing processes, layered protocols for added security and accessible digital tools The powerful S&G product development process evaluates a wide range of issues, threats and trends to develop solutions that are innovative and secure. To that end, the company will announce new security solutions over the next several months, such as a new smart LCD touchscreen keypad and a government-approved 2890C locking system. In addition to introducing new products, S&G is completing new rigorous testing processes, layered protocols for added security and accessible digital tools. “Our team’s passion and drive for continuous improvement will deliver transformative locking solutions that exceed our customers’ expectations,” continued LeMire, adding “Our brand transformation represents a significant step in our ongoing growth. We are driving change as we focus on building a stronger, more secure world.” S&G family of brands S&G expanded its product offering earlier this year with the acquisition of Delaney Hardware and Premier Steel Doors and Frames, Inc. Now, it has continued its brand growth with the addition of MegaMet Industries. These combined businesses provide customers an extensive lock and door solutions portfolio, a broader base of technical resources, and enhanced security solutions. The comprehensive S&G family of brands offers customers the highest quality and broadest selection of security and hardware solutions.
Safetrust, the globally renowned company in virtual credential solutions, has released touchless mobile access and WiFi options for the millions of HID iCLASS SE and multiCLASS SE readers deployed globally with their new SABRE MODULE. The 30-second plug-in makes the SABRE MODULE the fastest way to enable touchless mobile access at the door, turnstile or elevator, while using existing readers. SABRE MODULE touchless mobile access The SABRE MODULE enables hands-free authentication from a configurable distance As organisations transition back to the workplace, eliminating community touchpoints of legacy door readers is paramount for employee safety. Unlike traditional cards and keyfobs that in practice are touched at the reader, the SABRE MODULE enables hands-free authentication from a configurable distance. With dynamic credential management, administrators can instantly issue and reissue a secure mobile credential to employees or visitors with the click of a button, removing the need for face-to-face onboarding and handling cards. IoT technology integration with readers “Lifetime warranty should mean for a lifetime,” said Jason Hart, the Chief Executive Officer of Safetrust, adding “We independently developed the SABRE MODULE to extend the useful life of existing HID iCLASS SE and multiCLASS SE readers by adding the connectivity and sensor features that were missing.” Jason further stated, “By adding IoT technology to the reader, organisations can augment their traditional physical access solution and utilise the readers as network-connected sensors for touchless access, presence detection and remote management, in addition to being forward capable as industry standards evolve.” WiFi-enabled and full remote management The SABRE MODULE is WiFi-enabled and supports digital certificate 802.1x authentication, MQTT and SIA OSDP, allowing full remote management of the traditional RFID reader, no matter the reader’s current wiring configuration. The module is made in the USA and comes with a lifetime warranty.
The implications of COVID-19 have been profound, and the road to business recovery is evolving and fluid. Facility providers around the world are shifting priorities. The focus was once creating a workplace that promotes employee productivity and company values. Now, it’s ensuring that the workplace, and everyone who enters it, remain safe and healthy. With all the coronavirus uncertainty, it might feel strange to start working on how to open offices again. But no matter whether offices are planning on reopening in one month, or one year, that’s precisely what needs to be done. The office will never be the same again, and returning will be a bigger adjustment than most think. Those who procrastinate risk wasting a lot of time and money on last-minute, inadequate solutions. Where to start? While many companies are focusing on clean-desk policies, one-way corridors, and fewer seats in conference rooms, these habits alone won’t be enough. To meet the new standards for workplace safety, organisations will need to adopt technology in order to create a high-functioning, healthier, and safe space for the employees and visitors. Enter touchless technology Read on to learn four ways to increase safety and security in the new workplace with touchless technology: Hands-free authentication Once a luxury, now a necessity for the new workplace. Hands-free, frictionless, contactless or touchless, whatever one calls it, it’s not just a convenience factor anymore. Avoid Contact with Surfaces: Avoiding unnecessary contact with any potentially contaminated surfaces during these times is critical. With employees returning to the workplace and visitors coming and going (cleaners, contractors and guests to name a few), that’s up to hundreds of people per day who could be touching the same reader to get access. Mobile Access: With touchless mobile access, companies can create a convenient, reliable and safe environment that instills confidence in employees, tenants, and visitors. Virtual Credentials: Touchless access using virtual credentials stored in a mobile phone or wearable can activate boom gates, turnstiles, doors, elevators, and more from a configurable distance, unlike keycards that often require direct contact to work. Bluetooth Access: Without removing the phone from the pocket, touchless access via Bluetooth provides contactless, barrier-free and user-friendly access that guarantees secure entry, minimises high-frequency touchpoints and reduces the spread of germs. Implementing a touchless check-in experience A touchless check-in experience can limit surface contact and help prevent the spread of COVID-19 and potential future outbreaks in the workplace. Rather than touching a tablet to enter information, or signing in on paper manually, touchless check-in does not require touching equipment or surfaces upon entry into a building, office or facility. Here’s how it works: Send visitors the check-in information before the arrival, either via email or SMS. This will include basic building information such as where to park, where to go once they arrive and steps to obtain the visitor pass. Have important health and safety information to read in advance so the visitors know what to expect while at the workplace. Allow guests to sign any documents or take photos in advance. This could include a COVID-19 screening questionnaire that dictates whether visitor access is permitted. When all necessary information has been received and the person has passed the questionnaire, the organisation’s admin can issue a temporary credential OTA to the visitor’s mobile device. This eliminates the need for a face-to-face sign-in, makes it faster and easier for authorised contractors and visitors to access the building, and ensures that when the set time-period on that credential expires, the visitor will no longer be able to gain access. Maintain comprehensive activity and incident logs Employees access offices with keys and cards, and visitors check-in at the front desk makes it difficult to track down close contacts It can take up to two weeks before someone sick with COVID-19 begins showing visible symptoms, during which they are unknowingly highly contagious to others. This is where the ability to conduct thorough contact tracing is crucial to stop the spread as soon as possible. Where employees access offices with keys and cards, and visitors are checking in with an illegible scribble at the front desk, it becomes incredibly difficult to track down close contacts. Employees could be socially tailgating the co-workers, and visitors could forget to sign in, meaning people can be unaccounted for and records of who entered the organisation and when become inaccurate. Using touchless access technology, the reader can detect nearby Bluetooth devices, whether the user badges in or not, making it simple to recall detailed logs of everyone who was present when an infected individual was around. Dynamic management of credentials So, let’s say the organisation gives the employees and visitors a touchless access experience. Now they can track person-to-person proximity with contact tracing. How do they stay responsive with continually changing access requirements? If a person or persons have been exposed to someone who has COVID-19, how does the organisation stop that person from accessing the workplace? Instant OTA Credentials: With a cloud-based access manager, issuing and revoking access is simple. Instantly issue a secure mobile credential with the click of a button, eliminating the need for face-to-face onboarding and handling cards. Remote Access: Changes are immediate, meaning the organisation can manage touchless credentials remotely and take fast action towards health and safety breaches. Wellness: COVID-19 risk profiling is essential for businesses to ensure that no one presenting flu-like symptoms is permitted to access the workplace. Sign-in Access: Conducting daily health screenings before allowing employees to return to the office and integrating this into the touchless visitor sign-in progress, allows the organisation to reject access to people who don’t meet basic return-to-work guidelines. Restrict Access: With remote management of credentials, a visitor who fails to pass a health questionnaire before arriving can have access restricted. Control Density with Booking Systems: To control the capacity of specific spaces within the building (maybe it’s a meeting room or even a gym class studio) implement booking systems that only enable authorised users inside. Valid Credential: It might seem like a simple solution, but linking touchless access technology with booking systems ensures no one can join spaces without a valid credential. Notifications in Real-Time: When headcount reaches unsafe levels, the reporting system will notify security, safety and workplace teams in real-time. All that needs to be done is set a maximum number of devices for that space and the access control system will do the rest.
Safetrust, a pioneer in virtual credential solutions, and AlertEnterprise Inc., the foremost physical-logical security convergence software company, have entered into a strategic partnership to deliver next-generation digital access credentialing and controls, providing frictionless, safe and secure workspace access experience for employees, contingent workers and visitors. Benefits of collaboration The collaboration reinforces the new way businesses are defining smart and healthy workplaces, reimagining how people access physical spaces, virtual spaces and devices in this time of unprecedented change. With the integration of Safetrust and AlertEnterprise Solutions, organisations can establish centralised identity access governance, risk and compliance across their enterprise with secure digital credential options in addition to or instead of traditional badges. Timeliness, compliance and accountability “By combining Safetrust’s dynamic issuance and revocation of credentials and privileges with AlertEnterprise’s AI infrastructure and depth of understanding of business policies and practices, organisations can drastically improve timeliness, compliance and accountability,” said Jason Hart, CEO of Safetrust. “Companies can merge access to physical resources, such as specific office spaces, multiple parking garages, and corporate gyms, effectively creating a consistent experience for employees and peace of mind for organisations.” Demand for safe access Jasvir Gill, Founder and CEO of AlertEnterprise said “Because of COVID-19, the demand for safe, seamless access to shared spaces is skyrocketing." "We are excited about this collaboration with Safetrust as it will give our customers the ability to future-proof the workspace access experience during the pandemic and beyond.” “Physical Identity Access Governance combined with touchless mobile access technology is an integral part of the Future of Work.”
Safetrust, a pioneer in virtual credential solutions, introduces the SABRE MODULE, a 30-second plug-in upgrade that adds DESFire EV3 and remote management capabilities to installed HID iCLASS readers. Supports Wi-Fi The module simplifies the transition from legacy prox, iCLASS or SEOS credentials to DESFire EV3 and supports Wi-Fi which allows customers to remotely manage and configure their readers, eliminating the need for onsite visits. Plug and play The fast, plug-and-play solution requires no rewiring and allows organisations to extend the ROI of their existing infrastructure with their installed readers, it’s the end of rip-and-replace. Bring Your Own Key (BYOK) “Safetrust technology extends the useful life of access control infrastructures and provides a transition path away from expensive and proprietary vendor card products to interoperable industry standards such as DESFire EV3, Global Platform and OSDP SC,” said Jason Hart, CEO of Safetrust. “With support for Bring Your Own Key (BYOK), a customer can choose the card manufacturers that best suit their design needs and pricing.” Over-the-air updates Over-the-air (OTA) updates enable future features to be delivered seamlessly from a central management portal. This includes future product features, software patches and any evolution of new card specifications.
Security experts have discussed the demise of the passwords for years. As early as 2004, Bill Gates told the RSA Security Conference that passwords “just don’t meet the challenge for anything you really want to secure.” Change has been slow, but the sudden increase in remote working and the need for enterprises to become touchless as they try to encourage teams back to the office is increasing traction. Here we look at the future of passwordless authentication - using the example of trusted digital identities - and share tips on choosing a solution that works for your organisation. The move away from passwords was beginning to gain momentum pre-pandemic. Gartner reported an increase in clients asking for information on ‘passwordless’ solutions in 2019. Now Gartner predicts that 60% of large and global enterprises, and 90% of midsize enterprises, will put in place passwordless methods by 2022. This is up from 5% in 2018. The many limitations of passwords are well-documented, but the cost of data breaches may be the reason behind this sharp upswing. Stolen credentials – usually passwords – and phishing are the top two causes of data breaches according to the 2019 Verizon Data Breach Incident Report. Each breach costs businesses an average of anywhere between £4M to £8M depending on which studies you read. A catalyst for change As in so many other areas, the pandemic has been a catalyst for change. Newly remote workers using BYOD devices and home networks, sharing devices with other family members, and writing down passwords at home all make breaches more likely. And seasoned home workers represent a risk too. It also means that enterprises are developing new procedures to mitigate the spread of disease. This includes a thorough examination of any activity that requires workers to touch surfaces. Entering passwords on shared keyboards or touchscreens falls squarely in this area of risk. As does handling physical smart cards or key fobs. Enterprises are expanding their searches from “passwordless” to “passwordless and touchless,” looking to replace physical authenticators. In the quest to go touchless these are items that can be easily eliminated. The future of passwordless authentication Using fingerprint or facial recognition often only provides a new front-end way to activate passwords Common alternatives to passwords are biometrics. But, using fingerprint or facial recognition often only provides a new front-end way to activate passwords. Passwords are still required for authentication after the biometric scan and these live in a central repository vulnerable to hackers. With one successful hack of the central repository, cyber-criminals can swipe thousands of details. In other words, biometrics on their own are not an improvement in security, only a better user experience. They need to be combined with a different approach that adds another layer of security. A more secure option is to move away from the centralised credential repository to a decentralised model. For example, one based on trusted digital identities. This is where digital certificates are stored on users’ phones. Think of encrypted digital certificates as virtual passports or ID cards that live on a worker’s device. Because they are stored on many separate phones, you are able to build a highly secure decentralised credential infrastructure. A solution that uses people’s phones is also compatible with touchless authentication systems. You can replace smart cards and key fobs with a phone-based security model and reduce the number of surfaces and items that people touch. This is especially beneficial for workplaces where people have to visit different sites, or for example in healthcare facilities. Replacing smartcards with a phone in a pocket reduces the number of items that clinicians need to take out and use a smartcard between and in different areas, which may have different contamination levels or disease control procedures. How do trusted digital identities work? Workers unlock their mobile devices and access their trusted identity using fingerprint or facial recognition Here’s an example installation. You install a unique digital certificate on each user’s mobile device — this is their personal virtual ID card. Authorised users register themselves on their phones using automated onboarding tools. Workers unlock their mobile devices and access their trusted identity using fingerprint or facial recognition. Once they are authenticated, their device connects to their work computer via Bluetooth and automatically gives them access to the network and their applications with single sign on (SSO). This continues while their phone is in Bluetooth range of their workstation, a distance set by IT. When they leave their desk with their phone, they go out of range and they are automatically logged out of everything. Five tips on choosing a passwordless solution More automation means less disruption Consider how you can predict and eliminate unnecessary changeover disruptions. The task of onboarding large or widely dispersed employee populations can be a serious roadblock for many enterprises. Look for a solution that automates this process as much as possible. Scalability and your digital roadmap Will you maintain remote working? Having a high proportion of your team working remotely means that passwordless solutions will become more of a necessity. Are you expecting to grow or to add new cloud apps and broader connectivity with outside ecosystems? If so, you need password authentication that will scale easily. Encryption needs and regulatory requirements If your workers are accessing or sharing highly sensitive information or conducting high-value transactions, check that a solution meets all necessary regulatory requirements. The most secure passwordless platforms are from vendors whose solutions are approved for use by government authorities and are FIDO2-compliant. Prioritise decentralisation Common hacker strategies like credential stuffing and exploitation of re-used credentials rely on stealing centralised repositories of password and log-in data. If you decentralise your credentials, then these strategies aren’t viable. Make sure that your passwordless solution goes beyond the front-end, or the initial user log-in and gets rid of your central password repository entirely. Make it about productivity too Look for a solution that offers single sign on to streamline login processes and simplify omnichannel workflows. For workers, this means less friction, for the enterprise, it means optimal productivity. Security improvements, productivity gains and user goodwill all combine to form a compelling case for going passwordless. The additional consideration of mitigating disease transmission and bringing peace of mind to employees only strengthens the passwordless argument. The new end goal is to do more than simply replace the passwords with another authenticator. Ideally, enterprises should aspire to touchless workplace experiences that create a safer, more secure and productive workforce.
Close collaboration with customers has been a hallmark of the physical security industry for decades. And yet, less ability to collaborate face-to-face to discuss customer needs has been a consequence of the COVID-19 pandemic. “True innovation, which comes from close collaboration with customers, is more difficult to achieve remotely,” said Howard Johnson, President and COO, AMAG Technology, adding “Not being able to visit in person has not been helpful. Kurt John, Chief Cyber Security Officer at Siemens USA, adds “We need to plan intentionally with a strategic approach for collaboration and innovation.” Securing New Ground virtual conference Security experts from three manufacturers reflected on the impact of COVID-19 on the physical security industry Security experts from three manufacturers reflected on the impact of COVID-19 on the physical security industry at a ‘View from the Top’ session, during the Securing New Ground virtual conference, sponsored by the Security Industry Association. Their comments covered business practices during the pandemic and the outlook for technology innovation in response. “We had to pivot quickly on business models and create a cross-portfolio team task force to discuss how we can leverage technologies to help customers [during the pandemic],” said John, adding “We are having outcome-based conversations with customers about their businesses and operations, and how we can combine short-term benefits with long-term growth and flexibility.” But some of those conversations are happening from a distance. Results-oriented approach in remote work environment After the pandemic took hold, Siemens shifted rapidly to remote work and embraced other infrastructure changes. “We had to refocus and lead with empathy, flexibility and trust,” said John, adding “We gave our staff flexibility to set their hours and used a results-oriented approach.” There is also a social element missing in the work-from-home model. “Virtual coffee machines do not replace being there in person,” said Pierre Racz, President and CEO, Genetec, adding “Small talk about the weather is important psychological elements.” Positives in using multi-factor identity management He predicts that, in the future, office hours may be reduced, but not floor space, with space needed for in-person collaboration and long-term social distancing. Employees will come to the office to do collaborative work, but can work from home to accomplish individual tasks that may be ‘deferred’ to after-hours, when the kids have been fed. When the pandemic hit, Genetec had resumed 95% of their operations within 36 hours, thanks to their use of multi-factor identity management. They did not suffer from malware and phishing issues. “Multi-factor is really important so that well-engineered phishing campaigns are not successful,” said Pierre Racz. Shift to ‘Zero Trust’ model All three panelists noted a coming skills gap relating both cyber security and systems integration Remote working technologies are shifting to a ‘zero trust’ model, in which access to systems is granted adaptively based on contextual awareness of authorised user patterns based on identity, time, and device posture. For example, an office computer might have more leeway than a home computer and a computer at Starbucks would be even less trusted. The approach increases logical access security while providing users their choice of devices and apps. Skills gap in cyber security and systems integration A growing skills gap has continued throughout the pandemic. “Where we have vacancies, we have struggled to find candidates,” said Howard Johnson. All three panelists noted a coming skills gap relating both cyber security and systems integration. New technologies will clearly require new skills that may currently be rare in the workforce. Cyber security will become even more important with growth in new technologies such as AI, machine learning, 5G and edge computing. A workforce development plan is needed to address the technologies and to enable companies to pivot to new business needs, said John. Adoption of temperature sensing solutions From a technology viewpoint, Johnson has seen attention shift to the reception area and portal, away from touch technologies and embracing temperature sensing as a new element. There have also been new requests for video and audio at the portal point, to create methods of access and egress that do not require security personnel to be present. “Some customers are early adopters, and others are waiting for the market to mature before investing,” Howard Johnson said. “Security companies have been faced with the need to respond rapidly to their customers’ needs during the pandemic, but without seeming like ‘ambulance chasers’,” said Pierre Racz. In the case of Genetec, the company offered new system capabilities, such as a 'contamination report', to existing customers for free. Move to a hybrid and flexible work environment In the new normal, the pendulum will swing back to the middle with more flexibility and a hybrid approach" An immediate impact of the pandemic has been a reduction in required office space, as more employees have worked from home, raising questions about future demand for office space. “The pendulum tends to swing to the extremes,” said Kurt John, adding “In the new normal, the pendulum will swing back to the middle with more flexibility and a hybrid approach.” “Users will be much more careful about letting people into their space, which requires more policies and procedures,” said Lorna Chandler, CEO, Security by Design, who participated in a panel at Securing New Ground about how the pandemic is changing commercial architecture and access control. “Users should also be careful in the rush to secure premises from COVID-19 that they don’t violate HIPAA laws or create other potential liabilities,” adds Chandler. Continuum of mechanical and electromechanical devices Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions, said a “Continuum of mechanical and electromechanical devices is needed to protect premises and ensure convenient operation of an access control operation.” “First and foremost, the immediate reaction to the impact of COVID-19 is to rush to educate and invest in technologies to increase the ability to analyse people,” said Duato, who also participated in the access control panel. Shift to touchless, frictionless access control “The move to touchless, frictionless access control “is really a collaboration of people, process and technology,” said Valerie Currin, President and Managing Director, Boon Edam Inc., adding “And all three elements need to come together. Touchless and frictionless have been in our market for decades, and they’re only going to become heightened and grow. We’re seeing our business pivot to serve markets we have not served in the past." More and more data is a feature of new systems, but is only helpful when it is analysed. “We all live in a world of data, or IoT and sensor technology,” said ASSA ABLOY’s Mark Duato, adding “But we don’t want to be crushed by data. Data is only helpful when you can reduce it to functional benefits that will help us innovate. We have to take the time to squeeze the value out of data.”
Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favour are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. Touchless biometric systems in demand The trend has translated into a sharp decline in purchase of touch modality and a sharp increase in the demand for touchless systems, says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Biometrics solutions are being affected unequally, depending on whether they involve touch sensing, he says. Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads “Users do not want to touch anything anymore,” says Zarrabi. “From our company’s experience, we see it as a huge catalyst for touchless suppliers. We have projects being accelerated for touchless demand and have closed a number of large contracts very fast. I’m sure it’s true for anyone who is supplying touchless solutions.” Biometric systems are also seeing the addition of thermal sensors to measure body temperature in addition to the other sensors driving the system. Fingerscans and hybrid face systems TBS offers 2D and 3D systems, including both fingerscans and hybrid face/iris systems to provide touchless identification at access control points. Contactless and hygienic, the 2D Eye system is a hybrid system that combines the convenience of facial technology with the higher security of iris recognition. The system recognises the face and then detects the iris from the face image and zeros in to scan the iris. The user experiences the system as any other face recognition system. The facial aspect quickens the process, and the iris scan heightens accuracy. TBS also offers the 2D Eye Thermo system that combines face, iris and temperature measurement using a thermal sensor module. TBS's 2D Eye Thermo system combines face, iris and temperature measurement using a thermal sensor module Another TBS system is a 3D Touchless Fingerscan system that provides accuracy and tolerance, anti-spoofing, and is resilient to water, oil, dust and dirt. The 2D+ Multispectral for fingerprints combines 2D sensing with “multispectral” subsurface identification, which is resilient to contaminants and can read fingerprints that are oily, wet, dry or damaged – or even through a latex glove. In addition, the 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue. The system fills the market gap for consent-based true on-the-fly systems, says Zarrabi. The system captures properties of the hand and has applications in the COVID environment, he says. The higher accuracy and security ratings are suitable for critical infrastructure applications, and there is no contact; the system is fully hygienic. Integration with access control systems Integration of TBS biometrics with a variety of third-party access control systems is easy. A “middleware” subsystem is connected to the network. Readers are connected to the subsystem and also to the corporate access control system. An interface with the TBS subsystem coordinates with the access control system. For example, a thermal camera used as part of the biometric reader can override the green light of the access control system if a high temperature (suggesting COVID-19 infection, for example) is detected. The enrollment process is convenient and flexible and can occur at an enrollment station or at an administration desk. Remote enrollment can also be accomplished using images from a CCTV camera. All templates are encrypted. Remotely enrolled employees can have access to any location they need within minutes. The 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue Although there are other touchless technologies available, they cannot effectively replace biometrics, says Zarrabi. For example, a centrally managed system that uses a Bluetooth signal from a smart phone could provide convenience, is “touchless,” and could suffice for some sites. However, the system only confirms the presence and “identity” of a smart phone – not the person who should be carrying it. “There has been a lot of curiosity about touchless, but this change is strong, and there is fear of a possible second wave of COVID-19 or a return in two or three years,” says Zarrabi. “We really are seeing customers seriously shifting to touchless.”
IDEMIA, the globally renowned company in Augmented Identity, moved to its new headquarters in September 2018, in an 11-floor building located in La Défense business district, in Paris, France. The building brings together 1,300 employees out of total worldwide staff strength of close to 15,000 people. Biometric access control Due to the sensitive nature of its activities in this building, and given its position on the biometrics market, IDEMIA decided to deploy biometric access control throughout the entire building, a first in this business district and a fantastic opportunity to showcase IDEMIA’s flagship products in real life. Most employees get to the office via nearby metro and tram stations, and therefore, arrive within the same 30-minute window. This creates the need for a high throughput access control solution, for entrance and exit peak-times. Access to the six elevators serving the eleven floors is given after a first control at speed gates in the lobby area. MorphoWave Compact devices deployed IDEMIA opted for MorphoWave Compact associated to Digicon’s dFlow speedgates IDEMIA opted for MorphoWave Compact associated to Digicon’s dFlow speedgates. MorphoWave Compact devices were mounted on a special stylish stainless steel pedestal. Four dFlow lanes were installed, with readers for entry and exit. MorphoWave Compact is IDEMIA’s flagship biometric device for physical access control. It performs a 3D scan and verification of four fingerprints in less than one second, in a quick and easy touchless ‘wave’ gesture within the reader. dFlow speedgates These features make the product particularly well-suited for such high-traffic locations, with the capability to authenticate up to 50 people per minute, thanks to advanced algorithms based on Artificial Intelligence. With dFlow speedgates, Digicon introduces a new vision for access control gates, one with continuous flows and normally open doors. dFlow enables free flow, ushering new levels of comfort and security. Frictionless biometric solution The installation is highly acclaimed by employees who appreciate the frictionless use of MorphoWave Compact and its natural ‘wave’ hand gesture, as well as Digicon’s ‘always open’ dFlow concept, that enables them to get to the elevators in only a few seconds. Of course, IDEMIA was well-placed for this biometric employee access control deployment, being the provider of MorphoWave Compact. The employees were immediately convinced by the frictionless and hygienic experience it offered them. The team in charge of the security of the building found the MorphoWave Compact and dFlow combination more secure and less intrusive than other access control systems. Most importantly, what is true for a company like IDEMIA will also be true for any company in need of a high level of security delivered in a frictionless and convenient way, especially in high-traffic locations like in an HQ lobby.
The 100 Mount Street premium-grade office tower completed in May 2019, is the tallest (152m) building in North Sydney. With an innovative cross-braced exoskeleton structure and a soaring glass curtain wall, the tower celebrates Sydney‘s history of excellence in architecture and structural engineering. The 35-story office tower offers panoramic views of Sydney Harbour, Sydney Opera House and Sydney Harbour Bridge, and is occupied by some of Sydney’s best-known companies. The site also benefits from its proximity to key transport infrastructures with a train station, bus stops, ferry wharf and taxi stand all within walking distance. This high traffic location required a convenient and secure way to ensure controlled access for the 2,000 people entering the building everyday, while maintaining the aesthetics of the 8 metres-high ceiling lobby. Efficient control access to the building In order to efficiently control access to the building, the security contractor supplied top quality COMINFO EasyGate SPT entrance control gates equipped with IDEMIA’s MorphoWave™ Compact high-end biometric contactless devices. COMINFO is an experienced manufacturer of turnstiles and speed gates. EasyGate SPT models were installed, equipped with the latest MDD motor technology (Magnetic Direct Drive: no gearbox, no oil, no brush) and advanced infrared optical sensors which ensure safe passage and detect tailgating and cross-over, to ensure that only authorised people can pass through the gates. MorphoWave Compact™ is the flagship biometric device for physical access control from IDEMIA, the front-runner in Augmented Identity. The terminal performs a 3D scan and verification of 4 fingerprints in less than 1-second, in a quick and easy touchless wave gesture. Aesthetic integration The features of the product are particularly well-suited for high traffic locations with the capability to authenticate up to 50 people per minute thanks to advanced algorithms based on Artificial Intelligence. COMINFO carried out an aesthetical integration of MorphoWave™ Compact into EasyGate SPT, resulting in a powerful solution that brings the latest physical access control system using only a simple wave of a hand. The project was deployed by Centaman, COMINFO’s partner for Australia/New Zealand. First to implement biometric technology Dexus and Dexus Wholesale Property Fund who owned the building were the first to implement this biometric technology in office buildings and have now more than 2,000 people registered with their biometrics, removing the need for physical access cards or touching anything when entering or leaving the secured premises. The installation is highly acclaimed by employees who appreciate the frictionless and hygienic use of MorphoWave™ Compact and EasyGate SPT.
Sharps Pixley is a British bullion house, formed in 1957 when two historic private bullion partnerships merged. In 2015 Sharps Pixley decided to put physical gold back on the streets of London via a flagship high street presence in St James’s Street, just off Piccadilly. In this very special shop, not only can customers buy products but they can also store them on-location in new, state-of-the-art safe deposit box facilities. Sharps Pixley needed to upgrade their ageing control system for their safe deposit box service. Old biometric system They were facing a number of challenges with their old biometric system which was substantially impacting customer experience and satisfaction: Capturing fingerprints during the enrolment phase, especially with older clients, would typically take several attempts. During the verification process, the shop operator faced similar issues thus requiring multiple system restarts to get the device working correctly. The software was unstable and would often crash. New additional functionalities were also required to be able to offer the correct secure services to the clients: Two person authentication to access a single safety deposit box. Manual authentication in addition to biometric identification. Replacing the key fob with a biometric solution. Access control technology Arana Security was contracted to help. Operating in the UK and Middle East, Arana Security specialises in biometric solutions, access control technology, surveillance and monitoring systems. They set about to design a new application for Sharps Pixley, to enhance the security, authentication and usability of the system - adding new next-level security clearance and a fresh and improved enrolment of clients’ biometrics. For the important biometric part, Arana Security and Sharp Pixley selected IDEMIA’s MorphoWave Compact contactless fingerprint device to enable fast, smooth and accurate verification of clients. MorphoWave Compact performs a 3D scan and verification of four fingerprints in less than one second, in a quick, easy and hygienic touchless hand wave gesture. Thanks to advanced algorithms based on Artificial Intelligence, the accuracy is very high, even with ageing fingers. Contactless biometric devices The system provided has improved the client’s service and provided a more robust, secure and reliable solution The implementation of MorphoWave Compact contactless biometric devices meant less time wasted at the desk waiting for confirmation of IDs and less stress on both the clients and employees. The system provided has significantly improved the client’s service and provided a more robust, secure and reliable solution. Sharps Pixley’s comments: “We approached the Arana team with a particularly unique set of problems to resolve including a security system that used hardware and software originally designed for a totally different purpose. I knew what I wanted but was not sure if it was possible. I was essentially an explorer deep in the jungle with a perfect map in my own head, but with no tools or machinery to hack my way out." Provides palpable reassurance "Arana did more than just clear a path for me to get to my destination - they paved the road for me afterwards. MorphoWave Compact device from IDEMIA is the icing on the cake that makes this all possible. Used properly it is refreshingly simple and intuitive. The team here and our clientele no longer struggle to manage or use our access system. The device itself provides palpable reassurance in the technology and that has true value”, says Bruno Garcia, Sharps Pixley.
Evolv Technology announced that Hersheypark® is using Evolv’s artificial intelligence (AI)-based, touchless security screening system as part of the much-loved theme park’s robust COVID-19 safety measures. Hersheypark was originally created by businessman and philanthropist Milton S. Hershey more than 110 years ago as leisure grounds for employees of Hershey's Chocolate Factory. Embodying the passion of its namesake, the park is dedicated to its global reputation as a safe, fun family destination offering something entertaining for everyone, regardless of age. Hersheypark welcomes millions of guests annually and was recently honoured by the 2020 USA TODAY 10Best Readers’ Choice awards. Evolv Express™ Using AI software and powerful sensors, Evolv Express™ can screen up to 3,600 people per hour Evolv is involved in the digital transformation of physical security, one that is touchless and addresses the ‘new normal’ threat of pandemic viruses as well as concealed weapons. Using AI software and powerful sensors, Evolv Express™ can screen up to 3,600 people per hour - 10 times faster than legacy approaches such as metal detectors, hand wands and manual inspections. The system enables Hersheypark to facilitate social distancing at its security checkpoints while minimising person-to-person interaction-requiring no stopping, no emptying of pockets or removing bags. Park guests simply walk through naturally, alleviating potential long lines at their entrances while greatly reducing contact between guests, employees and security staff. By using Evolv Express, organisations have been able to optimise the performance of their security teams while reducing screening expenses by as much as 70%. Renovated main entrance Following state mandates related to the pandemic and an abundance of caution, Hersheypark’s opening was delayed until July 3, which marked the debut of the park’s completely renovated main entrance designed to provide a stress-free, welcoming experience for guests. A component of a 23-acre “Hershey’s Chocolatetown” development and park expansion, the Evolv Express systems are located at Hersheypark’s new main entrance. Health and safety The health and safety of our guests, team members and our community are core to our brand" “Hersheypark prides itself on providing family fun in a clean, green and safe environment where our guests can relax and enjoy the day together,” said Garrett Gallia, vice president of communications and corporate relations at Hershey Entertainment and Resorts. “The health and safety of our guests, team members and our community are core to our brand and our most important commitment to all those who choose to honour us with a visit or work as a member of our team. Using Evolv’s touchless security screening platform is a perfect example of Hersheypark’s forward-thinking application of digital technology. Evolv Express is designed to grow with us to meet the current and future safety needs of our guests and employees, which we view as a significant benefit over traditional solutions.” Response to Evolv Express at Hersheypark has been uniformly positive. Guests welcome how rapid and unobtrusive the process is while making them feel even safer. Optimising staff resources The park’s security professionals emphasise how easy it is to learn and use the system The park’s security professionals emphasise how easy it is to learn and use the system while optimising their staff resources. With metal detectors, it typically takes the park four to five seconds per person for the screening, regularly followed by hand searching of bags or other personal items. With Evolv Express, most guests now stroll through at their normal pace not even realising the screening process is occurring and then begin their day of fun and relaxation. The park’s security team estimates a four-to-five times improvement in the number of guests screened per hour using the system when compared to metal detectors or other dated approaches. The frictionless experience that precludes unnecessary physical contact registers high on the list for everyone. Security screening process Our guests and security staff have been pleasantly surprised at the speed of the touchless screening experience" “We knew our former security screening process would provide challenges in the pandemic environment,” said Jason White, managing director of corporate safety and security at Hershey Entertainment and Resorts. “We’d already been evaluating how we could improve on our guest screening process and had piloted Evolv Express last fall because the system could accommodate thousands of people an hour in a frictionless, no-stop flow. As we began formulating the security screening aspect of our pandemic reopening strategy, it was clear that Evolv Express was the best solution that could meet our requirements. Our guests and security staff have been pleasantly surprised at the speed of the touchless screening experience that largely eliminates manual bag checks. The responsive customer support and working relationship we have with the Evolv team is just as phenomenal as their product.” Touchless security screening Deployed worldwide, Evolv’s touchless security screening systems have been used to screen more than 50 million individuals in an expedient, respectful manner. In addition to Hersheypark, customers include Six Flags Entertainment Corporation, L.L. Bean, Wynn Las Vegas, Georgia Aquarium, Set Jet, Oakland International Airport, two South Carolina school districts, the Biltmore Estate and hundreds of others. “Navigating the path to reopening requires an employee-and-customer-first commitment to safety, combined with the vision to embrace new policies, procedures and technologies,” said Evolv Technology Chief Executive Officer Peter George. “Hersheypark embodies that approach and it has been wonderful to see their security leaders like Jason White helping peers at other venues understand what’s required in this new normal. We’re thrilled to be working with such a visionary team.”
Hult International Business School provides a unique and innovative educational programme based on real market insight to their students all over the globe. Looking for a more efficient class attendance control system on their campuses, Hult took notice of TBS’s touchless, wireless connectable and hygienic 3D technology. TBS’s 3D touchless technology The initial project was originated in Dubai under the guidance of Ahmed El Banna, who said: “The main reason for Hult to select TBS was the reliability of the technology and the team behind it. Among many companies tested, TBS’s 3D technology has successfully proven to be reliable in identifying our most difficult cases. We were applying a system that wasn’t familiar to many companies and that is where TBS’s smart team and personalised customer service around the clock and around the globe came in handy. We were also keen for a software that is easy to use and preferably on the cloud, which we found with TBS.” School administration and students were impressed by how well the devices integrate into the school’s routine and architecture: “The design of the 3D devices has fit our modern premises on Campus as if to measure, which was also an important selection criteria”, says El Banna. The Hult team developed a wirelessly connected kiosk, placed at the entrance of each classroom, ensuring that all students sign in, even if they arrive late. Installation over 3 continents The installation on the Dubai campus served as a persuasive example to Hult’s other locations, spanning over 3 continents. Expansions to their London, Boston and San Francisco school sites were completed maintaining and synchronising the worldwide data in real time. Hult’s new attendance automation system can be extended to any additional location anywhere in the world at any time. This project was realized in collaboration with the Interflex partner NTS for installation in London and global support, Kratos for installation in the US and with the effort of the Hult teams in Dubai, London, and the USA. The solution is scalable and can expand to cover other sites such as the Shanghai campus. The TBS 3D-Terminal is a three-dimensional, contact-free fingerprint sensor, using three integrated cameras for its scanning process. TBS systems is designed in particular for high security and large user groups. It can be used with TBS BioManager software or integrated into any existing security software.
Celgene’s business field is very sensitive. Researching, developing and marketing new therapies for treating hitherto incurable diseases requires security and know-how protection. In addition to the American headquarters in New Jersey, protection was also needed for the company’s European headquarters in Boudry, Switzerland. Biometric focus Celgene is an innovative high-tech company, and has equally high expectations for its security. It quickly became apparent that the focus should be on biometrics rather than on ID cards or even keys. “It was critical for us to avoid misuse, hence the incorporation of biometrics. Conventional cards or keys can be passed on and are therefore not suitable for critical applications”, says Roberto Paolasini, leader of the Facilities Support Team at Celgene. The demanding requirements regarding security and reliability led the decision-making process towards a system that combines software by dormakaba and hardware by Touchless Biometrics Systems. 100 percent access control “In Switzerland, our entrance areas exclusively incorporate TBS biometric solutions, since they are easy to use”, explains Daniel Fischer, Product Manager at dormakaba. Celgene was swiftly convinced by TBS’ reliable technology and top-class references. Devices in use are the non-contact 3D fingerscan terminal by TBS, providing maximum security and comfort at the point of access Integrators dormakaba designed a system, providing comprehensive access control for outdoor and indoor applications. Apart from main entrance areas, the system mainly secures higher security facilities. This presents the technology used with challenges, as it must flawlessly function outdoors and at the same time withstand impact from weather and sunlight. Celgene has so far deployed biometric devices that are being used by over 1000 people. Devices in use are the non-contact 3D fingerscan terminal by TBS, providing maximum security and comfort at the point of access. Data are securely stored in the central system. Due to its variety of scalable modules, this system can be customised according to the specific needs of Celgene. Additionally to access control, this solution provides smart functions such as visitor authorisation and management, parking management, and time logging. User-friendly solution The parties in charge at Celgene are satisfied with the implemented system: “Our experience so far has been very good: user acceptance is high, and using the system is comfortable and trouble-free. The cooperation has been smooth as well. At the moment, we plan further expansions for biometrics; our laboratories are to be equipped with additional access control systems”. An even deeper integration of the TBS biometric system into dormakaba access control is currently in progress. This integration is a preparation for the international rollout of the system. The TBS 3D-Terminal is a three-dimensional, contact-free fingerprint sensor, using three integrated cameras for its scanning process. TBS solutions are particularly suitable for high security and large user groups. It can be used with TBS BioManager software or integrated into any existing security software.