Datrium, pioneer of the secure multicloud data platform for the resilient enterprise, unveils new capabilities for the recently announced Datrium DRaaS with VMWare Cloud on AWS solution. DRaaS now offers instant Recovery Time Objective (RTO) restarts from Datrium backups on Amazon S3—the lowest RTO with VMware Cloud of any Amazon S3-based DR system. Additionally, a new feature, DRaaS Connect, extends instant RTO DR to any vSphere environment. DRaaS Connect is available for two different v...
ADT Commercial is expanding its presence in Atlanta with the purchase of Critical Systems. Headquartered in Marietta, Georgia and established in 2002, Critical Systems specialises in enterprise-class fire alarm, fire suppression, life safety and integrated building security solutions for high-rise properties, healthcare campuses and mission-critical data, manufacturing and distribution facilities in Atlanta and its suburbs. “Critical Systems brings the power of nearly two decades of exper...
Sandra Jones, founder of Sandra Jones and Company (“SJ&Co”), announced her retirement after 45 years in the security industry, including serving on the Board of Directors of the Security Industry Association (SIA) for 39 years. Sandy co-founded and produced the Securing New Ground Executive Conference and created The International Security Conference’s (ISC) New Product Showcase. Sandy has been honoured with many industry accolades including PSA’s Marcus Award, SIA's...
Arcules, the innovator of integrated cloud-based video and access control services, announces a partnership with Siemens Smart Infrastructure (SI) to provide its Integrated Video Surveillance Service to modern enterprises. The collaboration is intended to be global, starting across North America. The partnership between Arcules and Siemens demonstrates the increasing importance of cloud-based security solutions, which have recently experienced tremendous growth. By offering the Arcules Service,...
The awarding ceremony of the highest honour given at the CPSE 2019 – Golden Cauldron Award – was held in Shenzhen, China. As the only product award in the public safety industry authorised by CPSE, the Golden Cauldron Award is undoubtedly of great importance. With professional evaluation team's overall assessment on quality, performance, market performance, application value and other product factors, Dahua Hubble panoramic network camera received the prestigious award, fully affirm...
Hikvision, the provider of innovative video security products and solutions, exhibited its latest innovative technologies, products and solutions at the China Public Security Expo (CPSE) 2019 in Shenzhen from October 28 to 31. This year marked the second anniversary of Hikvision’s AI Cloud. Hikvision’s presentation was dubbed ‘Fusing Data for a Smarter World’ and showcased its AI Cloud platform which supports integration of IoT and information network data designed to em...
New research commissioned by Check Point shows that GDPR is delivering a strong positive effect overall for European businesses – but with some significant variations between countries in terms of adopting GDPR measures. Check Point has also developed a new free online tool called GDPRate to guide businesses through the essential components of an effective GDPR compliance strategy. The study of 1,000 CTOs, CIOs, IT managers and security managers in France, Germany, Italy, Spain and the UK sought to understand how European companies have addressed the requirements of GDPR. It revealed that 74% of organisations overall (UK respondents: 58%) believe GDPR has had a beneficial impact on consumer trust, and 73% claim it has boosted their data security (UK: 54%). Strategic approach to data security 60% of the overall sample (UK: 53%) say their business has fully adopted all GDPR measures 60% of the overall sample (UK: 53%) say their business has fully adopted all GDPR measures, with just 4% still to begin the process (UK: 10%). When asked to rate their performance in dealing with GDPR requirements on a scale from 0 to 10 (0 is ‘not at all’ and 10 is ‘totally’), the average score was an optimistic 7.91 (UK: 6.55). GDPR has encouraged a strategic approach to data security: the research showed that 65% of CTOs, CIOs, IT & security managers believe their company has an organic and strategic approach to cybersecurity (UK: 39%). This strategic approach is defined as one where measures are applied from the bottom up – and this is being used to meet the obligations of GDPR. Meeting the security requirements The study reveals that significant progress has been made across Europe towards GDPR compliance. 53% of respondents said their organisation set up a GDPR working group (UK: 37%). Another 45% allocated budget to cover the costs of implementing GDPR (UK: 33%), while 41% employed GDPR consultants (UK: 37%). From an IT perspective, the most common steps taken to meet the security requirements imposed by GDPR are: Adopting standard security measures (44% overall; UK: 31%) Initiating training for employees to increase understanding of data security risks (41% overall; UK: 29%) Implementing an access and encryption control system (41% overall; UK: 29%) The research also revealed the costs of addressing GDPR requirements. 27% of respondents invested between £42,629 and £127,886. A further 25% said their company’s investment was over £127,887. The country that invested the most to meet its GDPR requirements was Italy, with 34.5% of Italian organisations invested over £127,887, followed by Germany (31.5%). The UK invested the least, with only 12.5% of UK respondents saying their company’s investment was over £127,887. Ensuring sensitive business data It’s important for organisations to adopt robust frameworks to meet the demands of GDPR"Rafi Kretchmer, Head of Product Marketing at Check Point Software said: “What’s clear from this research is that many European organisations have made significant progress in implementing the steps required to become GDPR compliant. And quite a few are already seeing powerful benefits. But for many firms there’s still a lot that can be done.” “It’s important for organisations to adopt robust frameworks to meet the demands of GDPR, rather than simply shutting down access to tools and platforms that both employees and customers want to use – like mobile devices and the cloud. There are relatively easy-to-integrate methods of keeping data safe – such as document encryption and hard drive encryption. These approaches can ensure sensitive business data is protected, preventing data leaks and unauthorised access to data.” Protecting private data GDPR’s main aim is to protect private data, so cloud solutions came under scrutiny. Overall, 83% of those polled said their organisation uses cloud solutions. But many are more cautious about how the cloud is employed following GDPR’s introduction. Just 7% of companies took the drastic measure of ceasing to use cloud solutions altogether as a result of GDPR. The three most-anticipated long-term benefits of GDPR were found to be: Helping organisations demonstrate their focus on customers’ data and increasing loyalty (45%) Making operations more efficient, especially regarding cybersecurity (44%) Providing a more comprehensive view on the information processed by the company (40%) Effective GDPR compliance strategy However, nearly 13% overall believe that GDPR won’t bring any benefits to their business at all. The countries most pessimistic about GDPR’s benefits were Germany and the UK, with 21.5% and 20% of respondents stating that GDPR will not bring benefits. Respondents from Spain (3.5%) and Italy (6%) were more optimistic about GDPR benefits. Check Point has also developed a new application called GDPRate to guide businesses through the essential components of an effective GDPR compliance strategy. The tool checks the organisation’s readiness for the GDPR 14 security standards and requirements as it pertains to using security products to comply with these standards.
Eaton announces the availability of its new Scantronic grade 2 and 3 panels, both compatible with SecureConnect™ - an innovative smart security management system for residential and commercial buildings. The expandable, remotely configurable panels are ideal for medium and large premises, as they allow users to connect and manage up to 50 or 200 zones. SecureConnect™ panel benefits include a lower cost per zone thanks to an innovative, 10-zone expander design, rather than the traditional eight. This enables a simple decimal numbering system that’s far easier to understand. Cloud-connected capabilities Powerful Flexibus™ technology is also designed with installer convenience in mind On-device buzzers triggered from any keypad then save hours looking for hidden expanders in challenging locations – especially helpful when it comes to large complex sites. Powerful Flexibus™ technology is also designed with installer convenience in mind. Unlike with conventional panels, this offers the flexibility to install up to 50 devices in any of the following ways to optimise cable runs: allocating devices equally across all buses, installing all devices on a single bus, or using any combination in between. Not only is this a real saver in terms of cabling time, it cuts cabling costs significantly. Thanks to cloud-connected capabilities, users can set and unset their alarm system via the Secure Connect™ app from anywhere in the world, plus customisable push notifications and easy third-party product integration via LAN or cloud. Minimising training requirements Eaton Product Manager, Dave Ward, said: “Eaton first launched its SecureConnect™-enabled grade 2 radio and hybrid panels in 2016. These have been very well received by our customers since, thanks to their dependability, as well as their class-leading security capabilities." The i-on SecureConnect™ range now offers a solution for almost any installation" "These two new panels now provide the same features for metal housing expandable systems and those with Grade 3 capabilities. The i-on SecureConnect™ range now offers a solution for almost any installation.” A common programming method across all i-on control panels minimises training requirements and further reduces installation time. Semi Auto Addressing of the expander – instead of relying on the installer’s memory – prevents the confusion of two devices being accidentally given the same address. Smart security management system Like all Scantronic products, the new panel range comes with extensive technical service, training and support through the TouchPoint hub. SecureConnect™ is a smart security management system for residential and commercial buildings that enables remote monitoring of the latest IP intruder alarm devices via a user-friendly interface. The system delivers smart security control and convenience reinforced by protection against digital threats. It ensures both installers and system users remain securely connected to what matters most.
CSM has dramatically improved visibility and control over its security operations with the adoption of employee scheduling and workforce management software SmartTask. Following a period of rapid expansion, the company needed to replace existing paper-based systems, so that it could better monitor and coordinate a team of around 100 security guards that work across Scotland. This has enabled CSM to improve service delivery, enhance duty of care and support business development while reducing its administrative burden by up to 35 hours a month. Highly-competitive marketplace We have expanded our business to service over 200 sites on behalf of a diverse range of customers" “We have expanded our business to service over 200 sites on behalf of a diverse range of customers, so we recognised that we had outgrown many of our existing manual systems,” explains Martin Heneaghan, Managing Director of CSM Facilities Management. “We not only needed a software solution that would automate and streamline these processes but also help us differentiate our offering within what is a highly-competitive marketplace. SmartTask is helping us transform our operation by delivering on these demands and offering huge opportunities moving forward.” Since the adoption of SmartTask, security staff now book on/off shifts and submit check calls via an automated telephone system using secure PIN codes. This is helping the company to capture precise time and attendance data to monitor the status of all frontline employees as they start, finish and complete work. Scannable NFC checkpoint tags CSM is planning to roll-out the SmartTask app so that staff can use a smartphone quickly confirm attendance along with a GPS timestamp. The company is also using scannable NFC checkpoint tags for a number of contracts for patrol monitoring and proof of attendance for supervisors. Work schedules have been communicated to staff either verbally or via text The intelligent rostering tool is enabling CSM’s central operations team to increase the speed and efficiency of workforce scheduling. As a result, the company quickly creates highly accurate rosters that automatically factor in holidays, available working hours and personal staff preferences. Work schedules have been communicated to staff either verbally or via text, but with the roll-out of the SmartTask app, staff members will soon be able to receive and confirm their individual schedules using a smartphone. Enhance performance monitoring Jack White, Operations Manager of CSM Facilities Management, commented: “By automating many of our manual, paper-based processes we have been able to massively streamline the management of our security teams, saving both time and money. It has also proven to be invaluable for internal reporting and customer communication because of its ability to electronically capture accurate operational data while minimising the risk of human error.” The advanced reporting functionality has allowed CSM to enhance performance monitoring The advanced reporting functionality has allowed CSM to enhance performance monitoring, both internally and for customers. A range of reports are automatically generated on a weekly, and monthly basis, so critical data can be shared with the finance, HR and senior management teams. Meanwhile, a web portal has been launched and already set-up for a number of customers so that they can view real-time and historical performance data for their cleaning or security operation. Coordinating security requirements CSM is also using SmartTask’s 24/7 virtual control room service to monitor missed shifts, check-calls, and any operational alerts. This has replaced an in-house control room and out-of-hours monitoring solution that was costly and difficult to manage. The managed service is providing the company with complete peace of mind that staffs are safe day or night while ensuring that customers are receiving the highest levels of service. “SmartTask is having a dramatic impact on how our central operations team, based at our Glasgow headquarters, is able to coordinate security requirements. The software has given us added visibility and control while freeing up time so we can make best use of the insight provided to target service and efficiency improvements. Moving forward, controlled access will also be given to supervisors and operations managers with live monitoring and reports linked to their areas of responsibility,” adds White.
The ability of Hanwha Techwin Europe’s Customer Support team to provide unbeatable pre and post-sales services has been enhanced by the company adopting the Zendesk Support platform. Zendesk Support is a globally recognised help desk system designed to assist product and service providers to prioritise, track and resolve customer support requests. It will augment Hanwha Techwin Europe’s existing customer support processes to ensure customers always receive a personalised and rapid response. Providing stronger customer support Zendesk Support will empower our UK based support team to provide even stronger customer support" “We are determined to excel in everything we do and in this respect, Zendesk Support will empower our UK based support team to provide even stronger customer support than we are already well known for, as it will allow us to prioritise and handle calls efficiently and improve customer experience,” said Bob (H.Y.) Hwang Ph.D., Managing Director of Hanwha Techwin Europe. “For Hanwha Techwin Europe, it is also about building a knowledge base and reporting system which will help us identify key issues and see the’ bigger picture’ in terms of our support environment.” Strengthening customer support services “The introduction of Zendesk Support completes the first phase of Hanwha Techwin Europe’s strengthening of its customer support services. The company has announced that over the coming months it intends to adopt other elements of the Zendesk suite.” “These include Zendesk Guide which provides access to a knowledge base and Zendesk Talk, which offers live chat and messaging opportunities, as well as the provision of local area all numbers to make it more convenient and economical for customers from across Europe to call in for support.”
ASSA ABLOY Door Hardware & Access Control is pleased to announce it will be exhibiting its latest security and integrated access control technology at SiX 2019. The show – taking place at EventCity in Manchester from 5-6 November – is the UK’s only trade event dedicated to serving the ever-changing needs of security integrators and installers. ASSA ABLOY Door Hardware & Access Control will be on stand B8, where it is exhibiting alongside Abloy and HKC, highlighting the efficiency and ease-of-installation of its innovative access control solutions. Among the products on show will be eCLIQ, CLIQ® Go, SMARTair® and Aperio®, as well as the company’s electro-mechanical offering. Secure master key management eCLIQ also helps solve the issue of lost keys, with users able to update access authorisations when required eCLIQ is a fully electronic key management system that delivers flexible and secure master key management to businesses, solving key control concerns. The compact eCLIQ locking cylinder offers the highest levels of security. Featuring the widest range of different cylinder types, the system is designed for every kind of use, from company entrance gates to securing alarm systems, lifts, doors and cabinets. eCLIQ also helps solve the issue of lost keys, with users able to update access authorisations when required. It is easy to install too, with no drilling required, and offers a maintenance-free solution for up to 200,000 cycles. As such, eCLIQ is the only master key system a building will ever need. Flexibility of key management CLIQ® Go is a fully electronic locking system based on the highly sucessful and efficient CLIQ® technology. The CLIQ® Go app provides a high level of security and data protection, and enables control over building security from a mobile device. Operators can also easily revoke access rights via the CLIQ® Go app The flexibility of key management is unrivalled when it comes to master keying for building security. CLIQ® Go provides both security installers and business owners with the capability to manage access control on the go, achieved via a quick installation that requires no waiting at the door. Operators can also easily revoke access rights via the CLIQ® Go app, minimising the risk of lost keys. Fully scalable access control system SMARTair® is a wireless online or offline fully scalable access control system that keeps users in touch with who enters the building, and where and when they do – ensuring complete control of site security. Also presented at SiX 2019 will be the new mobile app Openow™, which becomes a smartphone’s secure virtual credential. Aperio® enables mechanical locks to be wirelessly linked to an access control system in a convenient and cost-effective way. With products meeting BS EN 179 and BS EN 1125 standards, Aperio® can help schools, universities and commercial environments cut energy costs, reduce time money spent on maintenance, and help deliver a flexible access control solution that can be easily adapted and updated when needed. Online access control system The Aperio® H100 offers easy retrofitting to almost any interior door Part of the Aperio® range, the new H100 door handle will also be on display. Packing the power and flexibility of wireless access control into one slim, cleverly designed door handle, the Aperio® H100 offers easy retrofitting to almost any interior door. It integrates with all the existing Aperio® integrations seamlessly and can work within an online access control system or offline as a standalone device. David Hodgkiss, Director of Access Control for ASSA ABLOY Door Hardware & Access Control Group, said: “SiX is an ideal platform to showcase our cutting-edge technologies and solutions for security installers and integrators, and we’re thrilled to be exhibiting at the event. Our latest solutions allow installers to specify products that meet the challenges of a world in which security threats are increasingly widespread and complex. They form an unrivalled range that’s used around the world – one in ten lock and security installations use our solutions globally. We look forward to welcoming all security installers and integrators at stand B8.”
Messe Frankfurt Middle East, the regional subsidiary of Messe Frankfurt, one of the trade fair, congress and event organisers, is to co-locate three of its exhibitions in Dubai to capitalise on visitor and exhibitor synergies. Light Middle East, the region’s premier exhibition, conference and awards for lighting design and technology; Prolight + Sound Middle East, the dedicated exhibition and conference for Professional Lighting, Audio and AV Technology; and Intersec, the trade fair for security, safety and fire protection, will now run side-by-side at the Dubai World Trade Centre from 24-26 January, 2021. Creating powerful event alignment We’re creating a powerful event alignment featuring more than 1,700 exhibitors from 60 countries" Prolight + Sound and Light Middle East will skip a 2020 showing, and will return to their usual annual status from 2021 onwards. Intersec, meanwhile, will run as a solo event in its 22nd edition from 19-21 January 2020. “This is a strategic move to maximise visitor and exhibitor turnout as all three shows share a similar visitor appeal, whether system integrators, installers, specifiers, or consultants,” explained Simon Mellor, CEO of Messe Frankfurt Middle East. “With all three shows taking place at the same time, exhibitors will meet a more focussed audience and visitors will be able to take in the entire integration range under one roof. We’re creating a powerful event alignment featuring more than 1,700 exhibitors from 60 countries.” Smart home and building automation “The co-location also enables us to strengthen the smart home and building automation focus, which will cover audio and video as well as lighting and security,” added Mellor. “It will be a feature of its own sitting between Intersec and Prolight + Sound Middle East. We also see high growth potential for emergency lighting, PA systems, egress and escape route solutions and intend to build this segment.” Messe Frankfurt Middle East says the show trio will find greater traction among its main target visitor groups Other developments include the inclusion of an Events Security Pavilion and Conference that will spotlight the entire range of services and products dedicated to securing live events, concerts, festivals and major sporting occasions. Messe Frankfurt Middle East says the show trio will find greater traction among its main target visitor groups which include event organisers, leisure and entertainment operators, hospitality professionals, hotel developers, construction experts, architects, planners and consultants. Wider solutions spectrum “The show combination is likely to attract more relevant visitors, especially system integrators and installers, who may not have been inclined towards the individual events in their smaller formats,” added Mellor. “Nearly 6,000 trade visitors to Intersec are system integrators or installers, and they would greatly benefit from a wider solutions spectrum that the three shows combined will offer from 2021 on.” The alignment of Intersec, Light Middle East, and Prolight + Sound Middle East follows a visitor survey of all three events which clearly demonstrated an appetite for the co-location. More than 1,500 of the Intersec 2019 visitors expressed an interest to visit Light Middle East, while a further 1,125 would also be keen to stop by Prolight + Sound Middle East. Similarly, a large percentage of Prolight and Light Middle East visitors voiced their intent to visit Intersec. Expanded visitor demographic Prolight + Sound Middle East, Light Middle East and Intersec will be held from 24 to 26 January 2021 Nour Assafiri, CEO of Venuetech, a Light Middle East Gold Sponsor and exhibitor at Prolight + Sound Middle East, believes the move to co-locate the three events will deepen the product and service offerings for visitors. “Many of our clients already attend Intersec and our sales teams make the trip down there when the show is on. There’s definitely a cross over for us, especially in the audio/visual space and it will allow us a better platform for us to interact and build relations with existing and prospective customers.” “We’re always the first to support Messe Frankfurt Middle East and we believe strongly in a dedicated event for the audio/visual industry with a good network of attendees. There are very few distributers of AV products and, as a leader in the market, we believe we can offer a better package of products to cater for an expanded visitor demographic.” Prolight + Sound Middle East, Light Middle East and Intersec will be held from 24 to 26 January 2021.
Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organisation Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organisation, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.
The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be highly functional, flexible, and convenient for organisations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The role of the cloud The cloud has proven to be a highly functional, flexible, and convenient method for organisations to leverage as part of their strategies to protect and modernise their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalising on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
Hikvision and Dahua have been added to a U.S. government list of entities “reasonably believed to be involved, or to pose significant risk of being or becoming involved, in activities contrary to the national security or foreign policy interests of the United States.” In effect, inclusion on the list restricts the export of equipment to the two companies because of their alleged involvement in “human rights violations and abuses” related to a Chinese government campaign of repression, mass arbitrary detention, and high-technology surveillance against minority groups. Equipment from the two companies is used to provide video surveillance capabilities in the Xinjiang Uighur Autonomous Region (XUAR) of China. The minority groups targeted are Uighurs, Kazakhs and other Muslim minorities. Equipment from the two companies is used to provide video surveillance capabilities in the Xinjiang Uighur Autonomous Region (XUAR) of China The decision to add Hikvision and Dahua, among 26 other “entities,” to the list was made by the United States End-User Review Committee (ERC), composed of representatives of the Departments of Commerce, State, Defense, Energy and (where appropriate) Treasury. A majority vote of the panel is required to add an entity to the list, and a unanimous vote is required to remove or modify an entity. The 26 other entities include the Chinese government’s bureau in XUAR, 18 subordinate municipal and county public security bureaus and one other subordinate institute. Specific licenses (government approval) are required for any transaction in which items are exported, reexported, or transferred (in country) to any of the entities on the list; or in which the entities act as purchaser, consignee or end user. Loosely speaking, inclusion on the list prevents Hikvision and/or Dahua from buying any component parts from U.S. manufacturers. Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. market. Anyone concerned about human rights abuses might hesitate to buy from the two companies, although the entity list does nothing to prohibit sales of the company’s products. Dahua and Hikvision statements In a company statement, Dahua has “express[ed] strong protest to such decision, which lacks any factual basis, and call[ed] on the U.S. government to reconsider on it.”’ Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. marketThe Dahua statement continues: “As a global business entity, Dahua adheres to the business code of conduct, and follows market rules as well as international rules. Dahua is actively working to ensure our investment and business operations around the world comply with all applicable laws and regulations. Regarding the decision of U.S. government, we have actively taken various measures, and we will continue providing outstanding products and services to our customers.” Hikvision has released the following statement: “Hikvision strongly opposes [the] decision by the U.S. Government and it will hamper efforts by global companies to improve human rights around the world. Hikvision, as the security industry’s global leader, respects human rights and takes our responsibility to protect people in the U.S. and the world seriously. Anyone concerned about human rights abuses might hesitate to buy from the two companies "Hikvision has been engaging with Administration officials over the past 12 months to clarify misunderstandings about the company and address their concerns. In January 2019, Hikvision retained human rights expert and former U.S. Ambassador Pierre-Richard Prosper to advise the company on human rights compliance. Punishing Hikvision, despite these engagements, will deter global companies from communicating with the U.S. Government, hurt Hikvision’s U.S. businesses partners and negatively impact the U.S. economy.” “The U.S. Government and Department of Commerce cannot and will not tolerate the brutal suppression of ethnic minorities within China,” said Secretary of Commerce Wilbur Ross in making the announcement. “This action will ensure that our technologies, fostered in an environment of individual liberty and free enterprise, are not used to repress defenseless minority populations.”
ADT Commercial have grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group have expanded ADT Commercial’s presence geographically to more areas of the country. Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service. Enterprise resource planning Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020 “We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago. Bresingham tells me ADT Commercial has benefitted from the calibre and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020. We caught up with ADT at the GSX trade show in Chicago Providing new opportunities for regional integrators Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed. Security directors have a small staff and we help them know what they should be looking at in terms of data" “The industry doesn’t change a lot,” says Bresingham. “The technology just gets better, faster, and cheaper. As a service provider we take the best technology and combine it to provide the best solutions. We’re product-agnostic. Most of our jobs are down-and-dirty, doing the same things, but we’re pushing ourselves to be the best every day at the basics.” An emphasis at ADT is to provide customers ‘actionable’ data compiled from their various security systems. “We have a range of customers,” says Sanchez. Managing networks and video remotely “From small businesses to large data centers, there is no electronic system we cannot do. We are adaptable, from providing basic intrusion all the way to more sophisticated elements. Security directors have a small staff and we help them know what they should be looking at in terms of data.” “Our customers are our ‘true north’,” says Sanchez. A strong relationship with clients forms the basis for ADT Commercial’s success. Helping customers track data utilises ADT Commercial’s eSuite account management system, homegrown software that compiles and analyses various customer data inputs. It also allows the ability to manage networks and video remotely. “We built it from scratch for customers. It’s a web-based system that helps them manage their business,” says Bresingham. “We hold ourselves accountable. We don’t hide from data, we encourage it.” Monitoring refrigeration units The solution is different in every case, just as every customer is uniqueIn addition to data from customer systems, eSuite can compile local weather information, crime statistics and other information that can help provide trending information to guide a customer’s business. The system’s flexibility enables ADT to provide the data each customer needs. ADT helps customers manage their business beyond the security department, too. “We do a lot of things in environmental control, monitoring refrigeration units and making sure humidity and temperature readings are correct,” says Sanchez. Leaving a door open could cause product loss at a pharmaceutical company, for example. In the food industry, a freezer malfunction could cause huge losses. In either case, an alarm can draw attention to the problem in a timely manner. Other customers face regulatory requirements that demand an audit trail of compliance, which ADT’s systems can provide. At the end of the day, ADT asks customers ‘What’s your security need?’ The company then adapts and assembles its solutions using internal resources and outside vendors, to meet that need. The solution is different in every case, just as every customer is unique.
The city of Bologna has chosen Wisenet video surveillance cameras to help it create a smart traffic management system. Bologna is the seventh most populous city in Italy. It is at the centre of a metropolitan area of approximately one million people with a diverse range of travelling requirements within a very large area. The City has always invested in traffic control and monitoring systems with the aim to make travel easier and faster for its citizens. An example of this is a centralised traffic light management system which has been in operation since 2013 and has helped reduce travel times within the urban area. Video surveillance solution The purpose was to provide a tool to allow authorities to take strategic planning measures The City wanted to invest in a video surveillance solution which would allow the monitoring of 12 vehicle access gates to the city in order to provide authorities with reliable real-time information about urban mobility. The purpose was to provide a tool to allow authorities to take strategic planning measures and optimally redistribute the traffic load on the road network. After extensive research, which included the evaluation of a wide range of possible solutions, a decision was made to procure a total of 89 Wisenet cameras manufactured by Hanwha Techwin. The implemented solution consists of cameras dedicated to vehicle counting and classification, and ANPR cameras which have been installed on strategic gates. The cameras monitor both directions of travel to allow local authorities to study the most important and strategic vehicle access flows to the city. Detecting illegally parked vehicles This is made possible thanks to the latest generation of Wisenet cameras. By integrating high image quality and advanced video algorithms, Wisenet ‘intelligent’ cameras are able to enhance the value of video surveillance by supporting mobility and security in Smart Cities. 24 of the cameras installed are Wisenet XNO-6120R/TD bullet cameras equipped with Traffic Data 24 of the cameras installed are Wisenet XNO-6120R/TD bullet cameras equipped with Traffic Data, an edge based application developed in cooperation with Sprinx Technologies which facilitates the collection of statistical data about vehicle flow. By tracking the vehicles moving in a camera field of view, the application is able to provide information on vehicle counts, classification and average speed. 24 of the other cameras installed are Wisenet XNO-6120R/FNPs. These feature Roadway Licence Plate Recognition application which is able to help the local authority’s control room operators detect illegally parked vehicles and other traffic infringements. Built-in IR illumination Effective with all European number plate formats, the application has more than a 95% recognition accuracy whatever the environmental conditions, even when vehicles are moving at speeds of up to 150 km/h. The Wisenet XNO-6120R is a 2 megapixel bullet camera which is able to capture high definition images with the help of a 12x optical zoom, digital image stabilisation with built-in Gyro sensor, a Defog feature and built-in IR illumination. Part of the Wisenet X camera series, the XNO-6120R features the World’s best Wide Dynamic Range (WDR), which performs at up to 150dB to produce clear images from scenes that contain a challenging mix of bright and dark areas and normally result in overexposed or underexposed images. Real time automatic incident detection The Wisenet X series provides an opportunity to run on-board third-party video analytics plug-ins The processing power of the Wisenet 5 chipset incorporated into the Wisenet X series provides an opportunity to run on-board third-party video analytics plug-ins for different applications, such as number plate recognition, vehicle counting/classification and real time automatic incident detection. Completing the camera line-up are 41 Wisenet SNP-L6233RH 2 megapixel 23x IR PTZ dome cameras which have been carefully located at major road junctions throughout the city, in order to allow control room operators to zoom in to see close up detail of any incidents. Traffic management solution “We are delighted with how easy it has been to successfully integrate the Wisenet cameras with our existing video management platform and our other supervision monitoring systems,” said Alberto Nuzzo, Head of Office 'Digital Infrastructure and Telecommunications', at Comune di Bologna, when commenting on the success of the traffic management solution. “The data captured by the Traffic Data and ANPR applications running onboard the cameras, is allowing us to far better manage the existing levels of traffic, whilst also helping us capture and store valuable data which we will be able to analyse to assist us to plan for the future. Our control room operators have been particularly impressed with the exceptional clarity of the images captured by the cameras and the data analytics capabilities of the system, which are enabling them to accurately visually verify what may be occurring and quickly take appropriate action.”
Bolloré Logistics is one of the top ten transport and logistics companies in the world. Its warehousing and logistics facility near Auckland Airport, New Zealand, has seen significant growth in recent years and often handles in excess of 2,000 items in a day. As a customs bonded warehouse, the location is subject to strict security requirements. All movements and processing in the warehouse must therefore be monitored closely, as the consequences of damage to facilities or loss of stock could be catastrophic. A combination of c25, v25 and i25 hemispheric cameras, along with several MOBOTIX Dual D15 cameras, provides complete coverage of the 6,600-square-meter site. The new system provides full visibility of the warehouse aisles to protect both employees and customers should an incident occur. Tool for risk management A security system that enables monitoring of business processes and guarantees the availability of historical footage can help companies avoid facing expensive compensation claims. As such, the MOBOTIX system is an invaluable tool for risk management, compliance enforcement and dispute resolution. The stream of metadata generated alongside the video feed cannot be manipulated, which ensures that the images will hold up in a court of law. Moreover, this kind of security system even helps save money: Some insurance companies reduce their premiums when this kind of system has been installed.
When you’re securing premises in Iceland, you need a reliable system that can cope with both plummeting temperatures and low-light levels. Hikvision cameras were used in such a solution – chosen by Securitas Iceland to secure a harbour for customer Samskip in Reykjavik. Global logistics company Samskip is one of the larger transport companies in Europe with offices in 24 countries in Europe, North and South America, Asia and Australia. They operate an extensive network of container services to and from Iceland, along with refrigerated cargo logistics and international forwarding around the world. Special kind of surveillance system One of their locations is a harbour in Reykjavik, which includes warehouses. Operating in sub-zero temperatures and with low-light even in daytime for some of the year, Samskip needs a special kind of surveillance system. When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely. These are also the temperatures where maintenance is more challenging – these are not ideal environments for technicians to be working outside. The biggest snow depth ever recorded in Iceland was 279cm in North Iceland in March 1995, for example. Although this was the worst winter ever recorded, it gives an idea of the potential extremes. There are also snow storms and the high wind chill factor to contend with. Providing clear images in failing light Low light in the winter months means that solutions in Iceland need to be better able to provide clear images in failing light. During winter, Iceland’s high latitude means shorter days - the longest day in the middle of December has only 5 hours of light, for example, with the sunrise at around 11am and sunset between 3 and 4pm. Despite these unique conditions, Samskip needed to have a good overview over all that is happening around the harbour complex, both inside and outside. Specifically, they needed to be able to trace products and goods in the warehouse. Iceland’s security provider, Securitas, rose to the challenge, providing a solution using more than 150 Hikvision products, including PanoVu and DarkFighter® cameras. All these cameras can operate to a temperature of -30˚C. Identifying potential issues The PanoVu cameras provide excellent wide angle surveillance to cover as much of the area as possible. DarkFighter technology is a popular choice in Iceland because it gives clear, useful images even in the lowest of light scenarios. The smart function on the cameras means that operators are able to identify potential issues by analysing people's behaviour. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications They can also trace a product between locations and see its condition at receipt and delivery, enhancing both security and business efficiency. To complement the Hikvision solutions, Securitas chose Seagate as their preferred storage vendor with their Skyhawk. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications. Providing reliable security Skyhawk surveillance drives are equipped with enhanced ImagePerfect™ firmware to deliver ultimate reliability and zero dropped frames, and SkyHawk Health Management, a software designed for prevention, intervention and recovery. Bergvin Þórðarson, Samskip’s Security Manager, says: “The cameras meet the requirements for analysis of people and merchandise. We are confident with both Hikvision and Securitas – in both their product and people. We know that they will fix any issues and react quickly if there’s a problem.” Securing large areas can be a challenge all on its own, but the addition of potentially crippling weather conditions means a security solution needs to be robust. Hikvision cameras were up to the challenge and provided reliable security for the entire operation.
Carlisle Support Services are pleased to announce that they have been awarded a 3 year contract to provide Manned Security and Stewarding services to the All England Lawn Tennis Club (Championships) Limited (AELTC). The AELTC is one of the world’s oldest and most prestigious private members’ tennis clubs and the home of The Championships, Wimbledon, one of the sporting events. Building a good working relationship In addition to the 24-7/365 Site Security, Carlisle will also be providing in excess of 350 event staff during the two weeks of The Championships. Adrian White, Operations Director at Carlisle, said: “We are delighted and honoured to be working with this Iconic venue.” “Already we have built a good working relationship with the AELTC Security Team and we understand the culture of the venue and the goals they are looking to achieve. Wimbledon is a unique event and location, for 50 weeks of the year it is a tennis club and for 2 weeks of the year it takes centre stage in the sporting calendar.” Understanding the contrasting needs of the service “Our experiences with other major sporting venues that have similar calendars, such as Ascot and Lords, meant we understood the contrasting needs of the service. We are really looking forward to a positive working relationship” Stephen Grainger, AELTC Head of Security, said “We are delighted to have selected Carlisle Support Services to deliver an important component of our security provision for both our year-round operations and The Championships and we look forward to working with them and our other providers.”
Following a competitive tender process Corps Security has been awarded a three-year contract to provide security services to Registers of Scotland at Meadowbank House, in Edinburgh. A team of 10 officers will provide guarding services with a focus on front-of-house, customer service, CCTV monitoring and patrols. Like-minded organisation Registers of Scotland is the public body responsible for compiling and maintaining registers relating to property and other legal documents in Scotland. Mike Bullock, Chief Executive of Corps Security, said: “We are delighted to be working with such a like-minded organisation. Corps Security is a trust which was set up to provide employment for ex-servicemen returning from the Crimea. We share values with Registers of Scotland and look forward to working closely together.”
With 15,000 visitors per day, and a watch list of about 3,000 people, the casino faced an impossible task to recognise persons of interest in real time. Surveillance staff manually detected only 5–7 known persons per week and was looking for an automated face recognition system to support two separate requirements: Detecting voluntarily excluded patrons to promote responsible gambling and to avoid compliance fines associated with allowing these people to play Detecting banned persons or people on the lookout list for loss prevention and security. Fully managed services At peak times, the system sees 20 persons per second in front of all cameras Cognitec offers the Face VACS-VideoScan Enterprise Solution as a fully managed service that allows the casino to benefit from the technology at affordable cost and with low implementation effort. The system for this casino includes the software, installed on three redundant servers, and 29 Cognitec C5 cameras at various entrances and in walkways. Some cameras have been installed to blend into the wall design, and not disrupt the overall casino decorum. At peak times, the system sees 20 persons per second in front of all cameras. The software stores the appearances of all persons for 30 days, collecting an average of 1 million faces. After this time window, all images, videos and biometric templates are deleted. Taking optimal photos with a hand-held camera When the surveillance team receives an alert, they verify the facial match, and send the person details to the database administrator. The security team receives the confirmed alert on a mobile device to discreetly find and approach the person on the floor. For new enrolments, staff have been instructed on taking optimal photos with a hand-held camera For new enrolments, staff have been instructed on taking optimal photos with a hand-held camera. The technology has been optimised to generate a high rate of true alerts while generating the lowest possible count of false alerts. The surveillance team evaluates the image pairs in an alert within seconds, and discards the alerts with questionable match results. Face recognition services The system currently generates up to 30 correct alerts per day. Self-excluded problem gamblers are now detected at a much higher rate, resulting in a significant reduction in fine payments compared to the past with traditional detection methods. Observing such reliable system performance has convinced the client to add more cameras to the system and implement the technology at additional locations. The casino also considers to use the technology for underage detection and VIP recognition. Furthermore, the casino has the option to report visitor demographics and statistics that help planning for staff resources and casino capacities. While Cognitec continues to provide reliable, fully-managed face recognition services, the casino continuously reaps the benefits: a secure environment for customers and staff, a profitable business, and support from the community.
Round table discussion
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
Security service: Manufacturers & Suppliers
- Bolide Security service
- Dedicated Micros Security service
- Dahua Technology Security service
- VIVOTEK Security service
- Seagate Security service
- Hanwha Techwin Security service
- ITI Security service
- Vigilant Vision Security service
- Vanderbilt Security service
- OT Systems Security service
- Messoa Security service
- HID Security service
- Panasonic Security service
- Nedap AEOS Security service
- Tamron Security service
- LILIN Security service
- AMAG Security service
- Parabit Security service
- Pelco Security service
- Videotec Security service