Facial recognition systems
HID announces that its hardware-based HID ATOM™ document reader and HID U.ARE.U® facial recognition module have been integrated with Soloinsight's CloudGate™ visitor management and physical identity and access management (PIAM) platform to enhance the self-service visitor check-in kiosk from Connected Technology Solutions (CTS). Designed for global enterprises and critical infrastructure environments, the integration enables organisations to verify visitor identities before issui...
A critical infrastructure security system unifies high-assurance access control, scalable intrusion detection including video verification, perimeter protection, and lone worker safety into a single platform, helping operators of electricity, water, and gas networks protect distributed sites, support regulatory compliance, and maintain the uninterrupted delivery of essential services. A loss of these services disrupts economies and endangers communities, which makes protecting them a national...
Cribl, the AI Platform for Telemetry, announces new AI-era security capabilities that turn existing enterprise telemetry into AI visibility, stronger detections, and faster security action. The new AI Observability app helps manage token usage, spend, model adoption, and risk across teams and applications. Expanded detection engineering improves coverage, while stream-native detections surface high-confidence threats earlier, without duplicating telemetry or rebuilding the infrastructure beneat...
Inner Range has released Integriti Idemia Biometric Integration Version 1.6, further strengthening Integriti's position as a unified security and access management platform through expanded biometric authentication capabilities and enhanced support for Idemia's latest biometric reader technologies. The Integriti Idemia Biometric Integration enables organisations to seamlessly combine advanced biometric authentication with Integriti's enterprise-grade access...
3xLOGIC, the foremost provider of integrated and intelligent security solutions, has launched VIGIL 13.5, the latest update to its VIGIL Video Management System (VMS). The new release introduces AI Bridge and Face Recognition, allowing organisations to deploy advanced AI-powered video analytics and security intelligence without replacing existing camera infrastructure. VIGIL 13.5 has been designed to support users who wish to improve operational awareness, automate security workflows, and mo...
Acalvio Technologies, the pioneer in autonomous cyber deception technology, announces the launch of Deception Guardrails, a groundbreaking preemptive defence capability designed specifically to secure AI agents. The new capability addresses a critical gap in agentic AI security: traditional guardrails primarily focus on inputs and outputs and provide limited visibility into agent behaviour after compromise. Deception Guardrails introduce proactive tripwires that detect, deceive, disrupt, and de...
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For decades, surveillance intelligence meant faster detection, more cameras, sharper resolution, and quicker alerts. That equation is now being rewritten. As video systems move from recognising objects to understanding context, the real differentiator is no longer accuracy in ideal conditions, but reliability amid chaos: monsoon distortion, fluctuating crowds, inconsistent infrastructure. In this conversation, Tuhin Bose, Senior Vice President and CTO at Videonetics, unpacks what “True AI” actually demands from an engineering standpoint: explainability built into the architecture, resilience designed in from day one, and lifecycle management at scale across 150+ cities and 80+ airports. He discusses why India’s unpredictable operating conditions have become an unlikely engineering advantage, and where video intelligence is headed next toward semantic convergence, multimodal fusion, and AI systems organisations can genuinely trust.” Deep learning systems CIO&Leader: You’ve described “True AI” as trained, contextual, and explainable rather than just another deep-learning buzzword. From an engineering standpoint, what specifically separates a context-aware model from a system that’s simply running pattern recognition at scale? Tuhin Bose: The distinction begins with the difference between recognition and understanding. Conventional deep learning systems are highly effective at recognising objects or detecting predefined events: they can identify a person, vehicle, or object with impressive accuracy. However, recognising an object is fundamentally different from understanding what is happening within a scene, why it matters, and whether it requires intervention. A context-aware AI model integrates spatial, temporal, and behavioural intelligence. Rather than analysing individual frames in isolation, it understands relationships between objects, how activities evolve, and what constitutes normal versus anomalous behaviour within a specific environment. This enables the system to generate actionable intelligence instead of simply triggering alerts based on predefined rules. Conventional analytics system Take crowd management as an example. A conventional analytics system may count the number of people in a particular area and generate an alert when a predefined threshold is exceeded. A context-aware AI model goes much further. It analyses behavioural patterns, identifies abnormal clustering, correlates the activity with historical crowd flow, and recommends preventive action before congestion escalates into a safety concern. That is the difference between reacting to predefined rules and deriving actionable intelligence from the scene. This philosophy underpins what they call True AI. Their AI-powered video analytics engine is designed not only to detect objects but also to interpret scenes, recognise activities, detect anomalies, and continuously learn and adapt to changing operational environments. Equally important is explainability. Whether AI is deployed in public safety, transportation, or enterprise operations, organisations need to understand why a recommendation was made before acting on it. This builds trust, accelerates decision-making, and enables businesses to realise greater operational value from AI while maintaining transparency and accountability. Unpredictable crowd density CIO&Leader: Videonetics builds for environments with fluctuating light, dust, monsoon distortion, and unpredictable crowd density. Walk them through how the architect models to stay reliable under those conditions rather than degrading the way many lab-trained systems do in the field. Tuhin Bose: One of the biggest misconceptions in AI is that high benchmark accuracy automatically translates into reliable field performance. Production environments are inherently unpredictable. India presents one of the most demanding operating environments for computer vision. Lighting changes rapidly, dust and monsoon rain distort images, crowd density fluctuates constantly, and camera quality, network availability, and infrastructure can vary significantly across deployments. Their engineering philosophy has therefore always been to optimise for consistent accuracy in chaotic conditions, rather than peak accuracy under ideal ones. Expected operating condition Architecturally, they approach this as a full-stack engineering problem rather than a model problem. Their pipeline begins with intelligent pre-processing to stabilise video streams and mitigate issues such as noise, motion blur, occlusions, and environmental distortions before they reach the inference engine. The deep learning models are trained on highly diverse, real-world datasets, so they learn to perform reliably under imperfect conditions rather than relying on pristine video quality. Finally, contextual post-processing correlates detections across time and multiple data points to refine outcomes, minimise false positives, and improve overall reliability. In their view, degraded video is an expected operating condition, not an exception. Broader operational context This intelligence is delivered through their AI-Enabled Video Analytics integrated with the Unified Video Management System, allowing video data to be interpreted within a broader operational context rather than as isolated events. The architecture also balances edge processing for low-latency decisions with centralised processing for analytics, storage, and model lifecycle management, ensuring reliable performance even across large, distributed deployments. This helps organisations improve operational efficiency, reduce manual intervention and false positives, and realise stronger ROI by maximising the value of their AI and surveillance investments. A good example of this is their statewide deployment in Andhra Pradesh, where the platform manages about 15,000 IP cameras across 28 districts. At that scale, environmental variability is a constant, from changing weather conditions and traffic density to heterogeneous camera infrastructure. It reinforces an important engineering principle: resilience is not something you add after building the model; it must be designed into every layer of the architecture from the outset. Influencing operational decisions CIO&Leader: Explainability and audit-readiness are central to your platform philosophy, especially given the growing regulatory scrutiny, such as the RBI’s data localisation and retention mandates. How do you actually engineer a deep learning system to be explainable, and what trade-offs does that impose on raw model performance? Tuhin Bose: For them, explainability is not something that gets added after a model is trained; it is built into the overall system architecture. Whether supporting enterprise campuses, manufacturing facilities, transportation hubs, or public infrastructure, explainability is essential because AI-generated insights must be trusted before they can influence operational decisions. Configurable retention policies That is why their approach goes beyond the AI model itself. Their Unified Video Management Platform combines AI-Enabled Video Analytics with Video Management, Face Recognition, and Traffic Management capabilities to correlate events, maintain contextual information, and provide a structured operational view rather than isolated detections. Instead of simply generating an alert, the platform supports behaviour analysis, activity recognition, anomaly detection, and searchable event records, enabling operators to investigate incidents with greater confidence and traceability. Audit-readiness is equally dependent on platform engineering. Strong data governance, configurable retention policies, secure storage, role-based access controls, and comprehensive event records are essential to help organisations meet evolving regulatory and compliance requirements, including data localisation mandates where applicable. Particularly in regulated sectors such as banking and critical infrastructure, explainability is as much about demonstrating how evidence is managed as it is about how AI reaches a decision. Stronger operational efficiency There is naturally a trade-off. Pursuing increasingly complex models can sometimes deliver incremental improvements in benchmark accuracy while making systems more difficult to interpret, validate and maintain at scale. Their engineering philosophy has therefore been to balance model sophistication with transparency, operational reliability and long-term maintainability. In enterprise environments, long-term value comes not from marginal gains in benchmark accuracy alone, but from AI systems that organisations can trust, govern and scale confidently. That balance ultimately enables stronger operational efficiency, regulatory compliance and more consistent business outcomes. Recalibrating individual cameras CIO&Leader: With deployments spanning 150+ cities and 80+ airports, what does your retraining and lifecycle management process look like at that scale? How do you keep models accurate and up to date without constant manual recalibration across thousands of cameras? Tuhin Bose: Once AI is deployed at the scale of 150+ cities, over 80 airports, and more than 100 enterprise environments, the challenge is no longer training a model but ensuring that intelligence remains accurate, reliable, and operationally consistent as environments evolve. At that scale, manually recalibrating individual cameras is neither practical nor sustainable. Lifecycle management therefore becomes a disciplined engineering process rather than a maintenance exercise. Disrupting live operations Their approach is centered on continuously improving models through real-world operational learning. Data from diverse deployment environments is systematically collected, curated, annotated, and validated before being used to refine AI models. Every model update undergoes extensive testing across varied environmental conditions, camera configurations, and deployment scenarios to ensure consistent accuracy and prevent performance regressions. This rigorous validation process enables them to roll out enhancements in a controlled manner, allowing the platform to continuously evolve without disrupting live operations. Equally important is designing AI systems that are resilient to changing environments. Rather than relying on frequent manual recalibration, they build adaptive AI frameworks capable of handling variations in lighting, weather, camera angles and scene dynamics across large-scale deployments. Combined with continuous performance monitoring and structured model governance, this ensures the AI remains accurate, scalable and dependable throughout its operational lifecycle while reducing the need for manual intervention. AI-powered video intelligence CIO&Leader: You’ve spoken about future systems needing stronger defenses against tampering and adversarial manipulation as video intelligence becomes more mission-critical. What does that threat landscape look like today, and how is Videonetics’ R&D responding to it architecturally? Tuhin Bose: As businesses increasingly rely on AI-powered video intelligence to support operational decision-making, security, and business continuity, the threat landscape is evolving beyond traditional cybersecurity. Today, adversarial attacks are designed to exploit vulnerabilities in deep learning models by introducing subtle manipulations to input data that can influence AI predictions without being immediately apparent to human operators. Alongside concerns such as video tampering and data integrity, this makes trustworthiness a crucial design consideration for modern video intelligence systems. Video intelligence systems Their R&D approach is to build resilience into the architecture from the ground up. That means developing modular and interoperable systems with secure-by-design principles, robust data protection, disaster-recovery capabilities, and resilient AI models that can operate reliably in dynamic, real-world environments. Rather than treating security as an additional layer, they integrate it across the entire lifecycle: from data acquisition and model development to deployment and evidence management. Security, explainability, and operational reliability must work together because each reinforces trust in AI-driven decisions. Looking ahead, they believe the next generation of video intelligence will be defined not just by how intelligent AI becomes, but by how trustworthy it remains. As AI assumes a greater role in operational decision-making, their focus is on building systems that are secure, scalable, and resilient by design. Trustworthy AI is ultimately about protecting both operational integrity and business value. Organisations must have confidence that AI-driven insights remain secure, reliable, and resilient as adoption scales across increasingly complex environments. Edge-to-cloud intelligence CIO&Leader: India presents a uniquely difficult testbed for computer vision, yet you’ve built a platform competitive enough for global deployment. What capabilities did solving for India’s specific conditions force you to build that you might not have developed in a more controlled Western market context? Tuhin Bose: India has fundamentally shaped their engineering philosophy. Rather than building AI for predictable environments, they have had to engineer platforms that can operate reliably amid constant variability. This has pushed them to develop capabilities that go well beyond core computer vision models. For example, they have built highly adaptive AI that can generalise across diverse deployment scenarios without requiring extensive site-specific tuning, modular architectures that integrate seamlessly with heterogeneous camera and IT ecosystems, and edge-to-cloud intelligence that continues to deliver actionable insights even in environments with varying network conditions. Strong model governance Another key differentiator has been scalability. Supporting deployments across cities, airports and enterprise campuses has required us to design AI that is operationally resilient, with strong model governance, continuous validation and lifecycle management built into the platform. Equally important has been creating open, interoperable systems that allow organisations to modernise existing surveillance infrastructure rather than replace it. These capabilities are key in India, where infrastructure is rarely standardised, but they have also become a competitive advantage in international markets facing similar integration and scalability challenges. India’s rapidly expanding AI ecosystem has further accelerated this innovation. The country’s AI market is projected to reach US$17 billion by 2027, growing at 25-35% annually, while initiatives such as the IndiaAI Mission are strengthening access to compute infrastructure, research and indigenous AI development. Together, these factors have enabled us to build, validate and scale AI solutions in one of the world’s most demanding operating environments. As a result, the capabilities they have developed have become a competitive advantage not only in India but also in global markets, enabling organisations to benefit from faster deployments, lower implementation complexity, more consistent operational outcomes and a faster ROI from their AI investments. Isolated video events CIO&Leader: The industry is moving from siloed surveillance toward what you call “semantic convergence,” where video data across systems is correlated and queried in natural language. What’s the underlying technical shift that makes this possible now, and what infrastructure bottlenecks still stand in the way? Tuhin Bose: They use the term semantic convergence to describe the shift from analysing isolated video events to understanding relationships across multiple systems. Instead of treating every camera or application as an independent source of information, AI can now correlate people, objects, behaviours, locations, and timelines to create a unified operational picture. Multiple video systems For years, surveillance systems generated vast amounts of video data, but each system largely operated in isolation. The fundamental shift today is that advances in deep learning, multimodal AI, and generative AI have enabled machines to understand context rather than detect objects. This allows semantically connected information from multiple video systems to be transformed into collective intelligence, enabling organisations to move beyond isolated alerts toward contextual, outcome-driven decision-making. Natural language interaction is another important enabler of this shift. Instead of manually reviewing footage or navigating multiple systems, operators can retrieve contextual information using conversational queries, significantly reducing investigation time and improving situational awareness. The emphasis is no longer on analysing individual video streams but on extracting operational intelligence to help organisations respond faster and make better decisions. Unlocking semantic convergence The remaining challenge is infrastructure. Many organisations still operate in fragmented environments where surveillance, access control, traffic management, and other operational systems have been deployed independently over time. Unlocking semantic convergence requires interoperable platforms, standardised metadata, scalable computing infrastructure, and governance frameworks that allow contextual information to move securely across systems. As these foundations mature, video intelligence will evolve from a monitoring tool into an intelligent decision-support layer for enterprises and smart infrastructure. Default deployment model CIO&Leader: Looking at where video AI heads next, you’ve flagged edge-ready hardware, distributed inference, and fusion with other sensor modalities as the frontier. Which of these is closest to production-ready at Videonetics today, and which is still squarely in R&D? Tuhin Bose: The closest to production maturity is undoubtedly edge-ready AI combined with distributed inference. Customers today expect real-time intelligence, whether it is detecting a security incident, managing traffic, or monitoring critical infrastructure. Processing intelligence closer to where video is generated reduces latency, optimises bandwidth usage, and enables faster decision-making without relying entirely on centralised computing. They see this becoming the default deployment model as organisations increasingly demand scalable, resilient, and always-on AI. Natural language interfaces The next frontier is multimodal intelligence. While video provides rich contextual information, its value increases significantly when it is correlated with data from access control systems, IoT devices, environmental sensors, traffic infrastructure, and enterprise applications. The objective is not simply to combine more data, but to enable AI to understand operational context and generate meaningful, cross-domain insights. Achieving that level of semantic understanding requires advances in sensor fusion, interoperability, common data models, and contextual reasoning, which remain active areas of R&D. Looking further ahead, the real transformation will come when these technologies converge with AI agents and natural language interfaces. The future is about AI becoming an intelligent collaborator that understands context, correlates information across systems, and intuitively presents actionable recommendations. That is where video intelligence evolves beyond surveillance into a true operational intelligence platform, and that is the direction of their R&D continues to pursue.
Artificial intelligence is transforming video surveillance from a passive recording system into an intelligent platform for real-time decision-making. Powered by deep learning, computer vision, and edge computing, AI-driven video intelligence enables organisations to move beyond post-incident investigation toward proactive security, operational efficiency, and predictive insights. As governments, enterprises, and critical infrastructure expand surveillance networks, the focus is shifting from deploying more cameras to extracting actionable intelligence from vast volumes of video data. This evolution demands scalable, interoperable, and privacy-conscious solutions capable of delivering real-time analytics that enhance safety, streamline operations, and support smarter, faster decision-making across diverse environments — not controlled demos. AI-powered video intelligence No Indian company has answered that call more decisively than Videonetics. Ranked India’s #1 Video Management Software provider by Omdia and recognised among the top players in Asia-Pacific, Videonetics has spent over 17 years engineering AI-powered video intelligence from the ground up — not adapting foreign technology, but building it indigenously, for the conditions the real world actually presents. Today, its solutions power 150+ cities, 80+ airports, critical infrastructure, manufacturing facilities, financial institutions, and enterprise campuses across India, Southeast Asia, and the Middle East. By combining advanced AI research with open architecture and customer-centric deployment strategies, Videonetics has positioned itself at the forefront of the industry’s transition toward intelligent video computing. Video intelligence platform Founded in 2008 by Dr. Tinku Acharya — an IEEE Fellow, holder of over 180 patents, and former Intel scientist — Videonetics began with a conviction that has never wavered: that video is one of the richest, most data-dense IoT sensors available, and that unlocking its potential requires purpose-engineered AI, not retrofitted analytics. That conviction produced India’s first indigenous Video Management Software. It has since produced a comprehensive AI-powered video intelligence platform serving smart cities, airports, critical infrastructure, manufacturing facilities, financial institutions, and enterprise campuses across 150+ cities in India, Southeast Asia, and the Middle East. According to Bhardwaj Naik, Senior Vice President and Chief Revenue Officer, the company’s founding insight was rooted in a clear market failure. “Organisations were deploying thousands of cameras, yet the intelligence extractable from footages remained practically zero. Surveillance was fundamentally reactive; a forensic tool used only after a failure occurred. Videonetics was built to change that equation.” Conventional facial recognition At the heart of the platform is “Deeper Look” — Videonetics’ proprietary deep learning engine, and the technology that separates the company from the field. Rather than limiting AI capabilities to conventional facial recognition or license plate identification, the platform analyses behavioural patterns, crowd dynamics, unusual activities, and structural anomalies, enabling organisations to detect risks before they escalate into incidents. One of the platform’s defining strengths is its fog computing architecture, which enables AI inference directly at the edge. Processing data closer to the source significantly reduces latency, allowing critical decisions be made almost instantly while remaining integrated with centralised command-and-control systems. This architecture becomes particularly valuable across airports, transportation networks, industrial facilities, and urban environments where rapid response is essential. Proprietary hardware traps Equally important is what Videonetics deliberately refuses to do. The platform is ONVIF compliant and hardware and OS agnostic — meaning it integrates across diverse camera ecosystems without locking customers into proprietary hardware. As Naik puts it plainly: “We refuse to lock our customers into proprietary hardware traps.” “At Videonetics, we are not building cameras smarter; we are building cities, industries, and institutions more intelligent. That is the standard we are setting, and we intend to own it globally." Next-generation analytics Adoption of AI-based video intelligence faces three persistent industry challenges, and Videonetics has structured its technology strategy specifically around overcoming each one. The first is what Naik calls the ‘Garbage In, Garbage Out’ trap, AI models that perform flawlessly in pristine demo environments but collapse under poor lighting, extreme weather, or chaotic real-world scenes. “DeeperLook” is hardened on massive, complex datasets drawn from some of the most demanding environments in India and globally. It is built to perform precisely where standard AI systems fail. The second is infrastructure debt. Most enterprises are constrained by legacy surveillance hardware that cannot easily accommodate next-generation analytics. Videonetics’ open, hardware and OS agnostic platform layers advanced AI capabilities directly over existing infrastructure — eliminating the need for costly, disruptive rip-and-replace programmes. Intelligent surveillance deployments The third is trust and compliance. As AI surveillance scales, privacy must be foundational — not an afterthought. Videonetics embeds privacy-by-design principles at the code level, ensuring advanced analytics and data anonymisation operate in strict alignment with global governance and data protection frameworks. Videonetics’ technology is already delivering measurable impact across numerous sectors, with one of its most notable deployments being the Andhra Pradesh RTGS CCTV360 project. Integrating approximately 15,000 cameras into a unified AI-powered command-and-control framework, the initiative represents one of the world’s largest intelligent surveillance deployments, supporting public safety, rapid law enforcement response, and large-scale situational awareness. Beyond public infrastructure, the company’s solutions are deployed across airports, banking, manufacturing, energy, retail, and smart city ecosystems, where AI-powered video intelligence contributes to faster threat detection, improved operational efficiency, regulatory compliance, and enhanced workplace safety. Critical infrastructure management In the near future, Naik envisions video intelligence fully maturing from a security tool into an autonomous business intelligence layer spanning urban mobility, industrial safety, and critical infrastructure management. The category is expanding; the question is who defines it. For Videonetics, the answer is unambiguous. The company’s long-term vision is absolute global leadership in True AI-powered video computing — delivering technology powerful enough for the world’s most demanding environments, and deployable enough for the world’s fastest-growing cities and industries. The goal: to enable organisations to operate with greater visibility, faster decision-making, and enhanced resilience in an increasingly connected world. After 17 years of indigenous innovation, a #1 ranking in India, and deployments that set global benchmarks, Videonetics is not chasing that standard. It is setting it.
Yubico, the pioneer of phishing-resistant authentication and creator of the original passkey, the YubiKey, today announced the general availability of its YubiKey 5.8 – marking an expansion of the role of the passkey from secure authentication to include verifiable, hardware-backed authorisation. The new firmware delivers a foundation for secure enterprise workflows across identity wallets, document signing and AI-driven approvals, while also providing developers with the critical capabilities needed to test, design and deploy these next-generation security features early. Hardware-backed foundation As generative and agentic AI mature to drive rapid, automated cyber attacks, traditional multi-factor authentication (MFA) is failing to keep pace. Security leaders now face a challenge globally: securing not just who logs into a system, but exactly what actions a user or autonomous AI agent can perform. While the YubiKey has long delivered industry-pioneer defence against phishing, YubiKey 5.8 addresses the needs of complex, multi-environment enterprises – going beyond trusted logins to provide a secure, hardware-backed foundation for verifiable digital actions in the age of AI. “YubiKey 5.8 represents one of the most significant architectural updates to the modern authentication ecosystem by expanding phishing resistance into the workflows themselves,” said Albert Biketi, chief product and technology officer at Yubico. “In an era where AI agents execute high-consequence business workflows, organisations must enable dynamic verification of human intent. YubiKey 5.8 bridges that gap, bringing hardware-backed phishing resistance directly into digital signatures, enterprise credential management and human-in-the-loop validation workflows – without requiring costly custom cryptographic rollouts.” Custom cryptographic infrastructure The new firmware introduces support for the CTAP 2.3 standard while offering preview support for the emerging WebAuthn signing extension. Developers can now use familiar standards and APIs to build secure, privacy-preserving workflows without relying on expensive backend key management systems or custom cryptographic infrastructure. This significantly lowers the barrier to building trusted digital workflows, allowing developers to integrate high-assurance signatures into web applications, digital wallets and AI-driven workflow approval systems with greater speed and less complexity. The YubiKey 5.8 delivers substantial technical upgrades built directly for developers working across the modern enterprise identity control plane: Support for cutting-edge use cases: Enables hardware-backed digital signatures through standardised APIs – opening the door to document signing, identity wallets, workflow approvals, and other high-assurance transactions Better user experience and enterprise scale: Expanded Enterprise Attestation support to 16 Relying Party (RP) IDs on a single key. This allows a single YubiKey to be simultaneously uniquely identified down to an individual device across trusted development, testing, staging and production environments across multiple identity providers without compromising user privacy Simplified developer integration: Introduces CTAP 2.3 support and preview support for the emerging WebAuthn signing extensions and more, making it easier for developers to integrate secure digital signatures using familiar standards Emerging initiatives secured: Expands support for digital identity wallets, verifiable credentials with privacy-enabling algorithms, and Secure Payment Confirmation (SPC) support for those developing hardware-backed payment use cases on the web Streamlined user experience: Persistent PIN/UV auth tokens allow apps to enable frictionless credential discovery and selection, with more autofill capabilities and fewer PIN prompts for users Operational simplicity and lower overhead: Introduces autofill-like credential discovery directly alongside software passkeys. This reduces user confusion, accelerates phishing-resistant passkey adoption, and minimises IT helpdesk enrolment costs Digital identity credentials “The new signing capabilities of YubiKey 5.8 are a game changer for digital identity and credentials,” said Leif Johansson, executive director at SIROS Foundation. “In the last decade, FIDO authentication has become the industry gold standard for phishing-resistant authentication. By adding signatures, a whole range of new applications become possible without introducing platform lock-in. At SIROS, we are working to integrate the new signing capabilities into a seamless framework for secure phishing-resistant, digital identity credentials.” YubiKey 5.8 is now shipping across all major YubiKey product lineups starting today. For organisations actively working on the next generation of use cases with a focus on hardware-backed signatures, digital wallet features and AI-based workflows, the YubiKey 5.8 enables acceleration of strong security for these scenarios. YubiKey 5.8 supports all of the capabilities of YubiKey 5.7.4 and expands the use of passkeys for enterprise use cases. At this time, the YubiKey FIPS Series will remain on the newly validated FIPS 140-3 firmware 5.7.4 to maintain regulatory alignment. The YubiKey CCN Series will also remain on 5.7.4 while it is undergoing final re-certification.
Sine, Honeywell’s visitor and contractor platform, has introduced Advanced ID Check for SinePoint Pro iPad kiosks, embedding identity verification directly into the enterprise check-in process. Rather than relying on manual document checks or separate verification workflows, Advanced ID Check helps validate identity and creates compliance records in seconds – so visitors move through faster, and organisations have the audit trail they need before anyone sets foot on site. “Organisations with serious compliance obligations can’t afford gaps between who they think is on site and who actually is. Advanced ID Check helps close that gap automatically, at the moment it matters – giving teams the audit trail they need without slowing anyone down,” said Chuck O’Leary, General Manager, Sine by Honeywell. Embedding identity verification When a visitor begins check-in on the SinePoint Pro iPad kiosk, they scan a government-issued ID - passport, driver’s licence, or national ID card. Within seconds, Sine checks document authenticity indicators, checks expiry status, and matches the document photo to the visitor’s captured image. Verification results are automatically attached to each visitor pass and activity feed, so identity verification is fully documented before the visitor sets foot on site. For visitors, it’s a faster, more streamlined arrival. For the organisation, it’s consistent, standardised verification and audit trail across every site – no longer dependent on a staff member catching an expired document or spotting an inconsistency under pressure or time constraints. Configurable site behaviour Every ID check creates a timestamped compliance record from the moment the visitor checks in. When an audit or incident review demands evidence of who was on site and how they were cleared, that record is already there – designed to be consistent, and requiring minimal effort to produce. Configurable site behaviour allows enterprises to set verification requirements by visitor type, applying stricter controls to contractors or high-risk categories. Advanced ID Check flags discrepancies or hold check-ins for manual approval based on the site’s risk profile, giving security and admin teams control without adding friction for standard visits. The data model stores only essential fields, with no document images, document numbers, or date of birth retained. “This removes a significant operational burden - reducing manual document checks, reducing the risk of human error, and having the ability to apply controls to specific visitor types adds an important layer of verification for sites and the people on them,” added Chuck. Regulated access requirements Advanced ID Check is suited to enterprise environments where identity verification is a compliance requirement or safety imperative – including manufacturing, logistics, healthcare, construction, critical infrastructure, and facilities with regulated access requirements. Under the hood, Advanced ID Check includes document authentication, which validates security features, text consistency, and image quality to assess whether an ID appears genuine before check-in is approved. Face match compares the document photo to the visitor’s captured image, helping confirm the person at the door matches their presented ID. Expiry validation automatically flags expired documents before check-in proceeds, without requiring a staff member to spot it. The technology is powered by Regula Forensics, an identity verification platform used by organisations across 250 countries and territories, including border control authorities in certain countries.
HID, a global pioneer in trusted identity solutions, announces the North American availability of its HID Amico™ biometric facial recognition readers, making fast, secure and friction-free biometric access practical for a much broader range of organisations. Amico expands HID's biometric portfolio across a wider spectrum of use cases, deployment sizes and price points, bringing facial recognition within reach for small and medium-sized businesses. Long associated with high-security government facilities and critical infrastructure, facial biometrics are becoming increasingly attractive for everyday access control. Advances in edge processing, artificial intelligence and sensor technology have significantly improved performance while reducing deployment complexity and cost, making the technology accessible to small and medium-sized businesses seeking stronger security and a better user experience. Easy-to-use, hard-to-cheat biometric authentication reduces the risk that comes with lost credentials and forgotten passwords, helping these organisations protect what matters most. Existing credential strategies Purpose-built for physical access control, HID Amico brings fast, accurate facial recognition to the door. Available in both 3.5-inch and 7-inch touchscreen models, it combines multiple options to help organisations modernise access control without disrupting existing credential strategies. "Organisations no longer have to choose between stronger security and a seamless user experience," said Sally Reitan, Director of Product Marketing, PACS NAM at HID. "Facial biometrics have reached a point where they're practical for a much wider range of organisations. HID Amico gives customers an affordable way to deploy friction-free access while maintaining the flexibility to support cards, mobile credentials, PINs and QR codes as their identity strategies evolve, so they can adopt biometrics on their own terms." Stronger identity verification Designed for offices, healthcare facilities, educational campuses, commercial buildings and other busy environments, HID Amico secures entrances by letting authorised users move through the door naturally without stopping to present a credential. The result is faster throughput, improved convenience and stronger identity verification at the point of entry. HID Amico offers five authentication methods including facial recognition, physical credentials, PIN, QR code and HID® Mobile Access®, allowing organisations to adopt biometrics at their own pace while supporting mixed credential environments. Building experience applications Additional benefits include: Fast, accurate facial recognition for seamless access and reduced wait times at busy entrances. Flexible authentication supporting face, card, PIN, QR code and mobile credentials. Privacy-first architecture, including optional Template-on-Card technology that stores biometric templates securely on the user's credential rather than in a centralised database. Two deployment options, with compact 3.5-inch and larger 7-inch touchscreen models supporting a broad range of access control and building experience applications. Intelligent building touchpoints The larger 7-inch model extends the reader beyond authentication by supporting richer on-screen interactions such as visitor guidance, organisational messaging and branded user experiences, allowing organisations to transform access points into intelligent building touchpoints. Rather than replacing existing access control investments, HID Amico complements broader identity strategies by working alongside physical cards, mobile credentials and multi-factor authentication workflows. Organisations can begin with selected entrances and expand biometric authentication as operational requirements evolve. HID Amico is now available throughout North America through authorised HID partners.
Inner Range has released Integriti V26.0, the latest evolution of its flagship unified security platform. This release introduces a range of new capabilities designed to improve operational efficiency, strengthen security, and expand integration across access control, biometrics, and license plate recognition (LPR). Integriti V26.0 brings a major upgrade to how users interact with access control at the door level. With OSDP Reader Text Support, operators can display real-time, contextual messages directly on supported readers. This moves beyond traditional LED and audible feedback, providing clearer and more meaningful information at the point of entry. This allows sites to: Communicate door status clearly, including locked, unlocked, or override states Deliver safety messaging during lockdown or emergency events Provide customised, site-specific instructions to users This enhancement transforms the reader into a communication point, improving clarity and usability for everyday access scenarios. Everyday access scenarios Managing visibility within a system is essential for both security and privacy. Integriti V26.0 introduces a new “Review Filters Only” operator permission model, providing more precise control over what users can view. This enables organisations to: Restrict operators to relevant activity and events, Limit exposure to sensitive or unnecessary data, Enable targeted monitoring based on roles, areas, or integrations. Stronger data control The result is a system that balances operational visibility with stronger data control. Integriti V26.0 continues to strengthen its open ecosystem with new integrations released alongside the platform. The LPR integration allows compatible cameras to send vehicle data directly into Integriti without requiring a CCTV server. This simplifies infrastructure while enabling automated vehicle access workflows. Integriti V26.0 introduces native support for Invixium biometric devices, including fingerprint and facial recognition. This enables: Seamless integration with existing access control systems Automatic syncing of users and credentials Support for biometric-based access alongside existing card credentials Secure identity verification These integrations provide more flexible and secure identity verification options across a wide range of environments. Invixium Biometric Readers are available from Wesco globally. Integriti V26.0 expands its role within smart buildings through support for the Schindler PORT Lift Integration (API v1.0). This enables: Greater visibility of lift and floor states Advanced logic for floor access and routing Builds on Inner Range's established Schindler integration By integrating more deeply with building systems, Integriti becomes a central point for managing both security and movement within a facility. Range of platform improvements A range of platform improvements ensures Integriti V26.0 continues to meet the demands of large-scale deployments. Enhancements include: Support for Microsoft SQL Server 2025 Improved performance when processing large datasets Faster responsiveness across enterprise environments Expanded REST API v2 capabilities for deeper data access These updates ensure consistent performance as systems scale in size and complexity. Modernised user experience Integriti V26.0 introduces a refreshed web client theme aligned with the broader Inner Range product portfolio. This delivers: A more consistent user interface across platforms Improved usability for operators Reduced onboarding and training time Security and Reliability at Every Release Protecting system integrity As with every version, Integriti V26.0 includes important security updates and vulnerability patches to protect system integrity and customer environments - reinforcing Inner Range’s commitment to the Integriti platform. Integriti V26.0 introduces a series of improvements that enhance how security systems are managed, experienced, and scaled. Key outcomes include: Smarter interaction at the door with dynamic messaging Stronger security through granular permissions and biometrics Expanded integrations across LPR, biometrics, and building systems Improved performance for enterprise-scale deployments


Expert commentary
In logistics hubs, production facilities and distribution centres, the access control system is invisible—until it isn't. For decades, the 125 kHz card has been the workhorse of industrial credentialing: inexpensive, reliable and universally understood. It does exactly what it has always done. That consistency has served many organisations well, even as security needs and credential From authentication to smart buildings, gain expert insights about unified access. The same card technology that opened the warehouse gate in 2005 is opening it today. And while operations teams have upgraded conveyors, ERP systems and warehouse management platforms, the front door has often remained on technology selected for an earlier era. Major operational event Why? It is rarely about a lack of awareness. More often, organisations are balancing cost, time and operational risk. In a facility that never stops, a full systemwide upgrade can feel less like a routine project and more like a major operational event. The path forward is continuous modernisation: deploying an agile access layer that adapts to new security requirements and credential technologies over time, rather than replacing everything at once. Universal reader technology makes that possible, without the “Big Bang” shutdown. Why legacy systems can benefit from modernisation The 125 kHz card (also named proximity, prox or low-frequency) helped set a practical standard for convenience and broad compatibility, but many organisations are now evaluating where its security model can be improved by newer options: Increased cryptographic protection. Traditional low-frequency credentials transmit a fixed identifier, which can make them harder to align with today’s expectations for encrypted and dynamic authentication. Increased credential validation. Traditional proximity systems do not provide the kind of mutual authentication or challenge‑response mechanisms that are increasingly common in newer credential platforms. Better protection from duplication/cloning. Because the credential model is comparatively simple, 125 kHz cards present fewer barriers to duplication or cloning than modern encrypted credentials which are inherently designed to better distinguish authorised users from copied identifies. An opportunity to secure the full path. Many legacy deployments also rely on Wiegand communication between reader and controller, creating a strong case for modernisation to encrypted, supervised protocols that help protect credential data in transit. Keeping the interoperability benefit of Prox. Newer open standard provides the same interoperability benefits while addressing improved security. The opportunity for the front door At the same time, security teams face an expanding threat landscape and compliance requirements A traditional access control upgrade is not just a technology swap. It means new readers at every door, new credentials issued to every employee and contractor, platform reconfiguration and installation labor across a facility that cannot afford to stop. Against that backdrop, the rational choice is often to do nothing. At the same time, security teams face an expanding threat landscape and compliance requirements that increasingly demand encrypted credentials. And with Apple Wallet corporate badges and BLE mobile credentials moving into the mainstream, employees and contractors will soon expect to use their phone as their badge, at least as an option if not the primary means of credential presentation. Four specific friction points keep organisations locked in place long after they know they should move. The logistical bottleneck - Replacing a proximity-based system has traditionally meant doing everything at once: new readers, new credentials, new platform configuration, every employee and contractor rebadged before the cutover date. For a site running 24/7 with extensive staff and rotating contractors, that isn’t just an upgrade. It’s a logistical nightmare requiring a hard shutdown. The rebadging event alone, coordinating hundreds or thousands of people through a credential transition on a fixed timeline, can consume weeks of HR and security operations bandwidth. The Credential Soup - Most logistics organisations are not running one clean credential population. They are running three or four: legacy prox for permanent staff, a different format inherited from an acquisition, a contractor badge system managed by a third party, a mobile pilot that never fully rolled out. None of them talk to each other, and no single reader handles all of them. Frozen Infrastructure - Static readers support only the credential formats they shipped with or have limited format support for updates. When a new vulnerability is disclosed or a new mobile standard is released, the hardware has no path to adapt. The only option is physical replacement, which means another capital project, more installation labour, and the same shutdown risk all over again. The Cyber-Physical Gap - IT departments run zero-trust architectures and encrypt everything on the network. Then the same organisation unlocks its server room with a Wiegand-protocol reader transmitting credentials in plain text. The IT security perimeter ends at the network edge. The physical front door is a different conversation entirely, and often nobody's budget. The way forward: Continuous modernisation of access credentials A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event The answer to the Big Bang problem is not a better-planned Big Bang. It is a fundamentally different approach to access infrastructure that treats modernisation as an ongoing capability rather than a one-time event. A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event. It significantly lowers the labour and logistical costs of rebadging the entire organisation at once and eliminates the need for forced downtime entirely. Instead, organisations upgrade incrementally (by site, by department, or as credentials expire), keeping operations running and spreading costs over time. And with future-proof universal reader technology, the reader stops being a fixed asset and becomes a platform that continues to evolve as needs change. Start with a universal infrastructure The foundation of continuous modernisation is a universal reader that can handle whatever credentials are already in the building (legacy proximity, modern smart cards, mobile credentials) while remaining ready for whatever comes next. As access technologies continue to evolve, support for additional credential formats and security approaches can be added through firmware updates rather than hardware replacement, ensuring a secure and future-proof access system. The burden can further be eased by the use of a universal credential that can support existing formats along with new formats, enabling the credentials to work on existing readers as well as new readers. Let old and new credentials coexist Legacy 125 kHz cards continue to function in parallel until the organisation is ready to retire them With a multi-technology reader in place, the rebadging process becomes a rolling transition rather than a synchronised event. New employees get modern credentials from day one. Existing staff transition as badges are renewed or departments are prioritised. Legacy 125 kHz cards continue to function in parallel until the organisation is ready to retire them. Eventually, 125 kHz support or insecure credential support can be switched off, cleanly and deliberately, via a remote firmware update. That means no forced downtime, and no mass confusion at the turnstiles. This applies equally to secure migration to either modern symmetric credentials (such as HID Seos or LEAF) or emerging asymmetric credentials (such as PKOC, Aliro or LEAF Verified). Secure the whole chain, not just the card Upgrading credentials without addressing the communication layer is only half the job. Moving from Wiegand to OSDP Secure Channel (a bidirectional, AES-128 encrypted protocol) closes the replay attack vulnerability and adds tamper detection between reader and controller. Modern credentials and a secure communication layer together protect the entire authentication chain, from the card or smartphone all the way to the access control platform. This becomes critical when the reader is handling the decryption of a secure credential and then communicating to the panel in clear text. OSDP encrypts this last step of communication, while also offering industry best practices for managing reader devices. Choose infrastructure that doesn't choose for you Interoperability is not just a convenience feature. It is a strategic asset Interoperability is not just a convenience feature. It is a strategic asset. A facility running universal reader infrastructure compatible with most transponder technologies and credential formats (physical and mobile) is insulated from vendor lock-in and the next credential transition. Universal readers also act as merger-and-acquisition insurance: when a company acquires a facility running a different badge system or a contractor arrives with an unfamiliar card format, existing readers can be configured to accept the new credentials from day one. As access technologies and credential standards continue to evolve, organisations with adaptable reader infrastructure will absorb that shift as a firmware update. Those without it will face another capital project. A market in motion: beyond legacy credentials Emerging open standards (which reduce vendor dependency) and widely adopted proprietary platforms are both moving the market toward stronger cryptography. These credentials can be delivered on physical smart cards, mobile devices or both. Organisations selecting reader infrastructure today should ensure it is prepared to support this transition without requiring a hardware swap. Several initiatives are gaining significant traction: LEAF Identity: An interoperable credential framework built on strong symmetric encryption, already deployed across a meaningful number of installations and a proven replacement path for legacy proximity systems LEAF Verified: A next‑generation physical access credential platform built on NXP’s MIFARE DUOX that uses public‑key cryptography to eliminate traditional shared key management and enable interoperable, vendor‑neutral access control. PKOC (Public Key Open Credential): An open, vendor-agnostic credential specification from the Physical Security Interoperability Alliance using asymmetric public key cryptography, in which the private key never leaves the device and a derivative of the public key is the credential Aliro: An open mobile-first credential standard released in February 2026 by the Connectivity Standards Alliance (CSA), the organisation behind the Matter smart home standard. Backed by Apple, Google, Samsung, and 220+ industry members providing native wallet, offline device support and mailbox features on top of asymmetric public key cryptography. HID Seos: A widely deployed proprietary credential platform that continues to drive responsible, large-scale secure symmetric-based encrypted deployments across small to enterprise environments for both card and mobile deployment, including wallet. Security that scales The same principles apply equally to a single site or a logistics operator running 5,000 employees The same principles apply equally to a single site or a logistics operator running 5,000 employees across a dozen sites. Because no single cutover date is required, a large organisation can sequence the migration by site, by department or by credential expiry cycle. The operational risk that makes a traditional upgrade unthinkable at scale becomes manageable when the transition is invisible to the people walking through the doors. The pressure to act is reaching a tipping point. Apple Wallet corporate badges and BLE mobile credentials are arriving in earnest in 2026, as well as asymmetric smart card options. These technologies are rapidly moving from isolated pilots into mainstream enterprise deployment across logistics, manufacturing and production environments. Evolve security infrastructure Organisations that have already invested in universal reader and credential infrastructure that is firmware-updateable and mobile-ready will absorb that shift without a second thought. Those that haven't will face another rip-and-replace decision just as the mobile credential wave hits. Organisations that have already invested in universal reader and credential infrastructure Continuous modernisation is not a one-time project. It is a permanent capability: the ability to evolve security infrastructure at the organisation's own pace, without forced downtime, without mass rebadging events, and without being held hostage to the next credential transition. Organisations that build that capability today are not just solving a security problem. They are future-proofing the way their facilities move. Universal access from ELATEC ELATEC's TWN4 universal readers are built on an agnostic design strategy: multi-technology, multi-frequency, and software-configurable, so organisations are not locked into a single credential technology or vendor. Key capabilities across the TWN4 family: Support for 100+ physical and mobile credentials and 60+ transponder technologies RFID, NFC, and BLE in a single reader platform Software-configurable via the ELATEC DevPack: credential formats, encryption settings, and security protocols can be updated remotely without hardware replacement Supports backward and forward compatibility as new standards emerge Available in a range of form factors for door access, desktop enrollment, OEM integration, and industrial applications
It has been 10 years since the European Union adopted the General Data Protection Regulation (GDPR), triggering a fundamental overhaul of data protection and privacy law. Today, GDPR is embedded in the day-to-day operations of organisations working with, or within, EU member states. GDPR was introduced in recognition that the world had changed profoundly and that existing data protection laws were no longer adequate in an increasingly digital and interconnected environment. The regulation was also designed to be forward-looking, providing a framework capable of governing innovation and emerging technologies. However, the rapid growth of AI-driven applications is prompting national data protection authorities to revise guidance for systems that process personal data. AI-driven applications Some of this innovation was already gaining momentum before GDPR, most notably body-worn video, which was being tested and deployed primarily by police forces. At the same time, more advanced projects, such as live streaming, were receiving funding, while organisations across the public and private sectors moved quickly to achieve compliance ahead of the regulation’s entry into force in 2018. Today, body-worn video is widely used by police forces in the U.K., France, Germany and Italy Today, body-worn video is widely used by police forces in the U.K., France, Germany and Italy, with adoption continuing to grow elsewhere. Uptake in commercial environments is more uneven. Some member states apply stricter rules than others, particularly around whether and how the technology may be used, and whether it infringes the rights of workers or members of the public. Facial recognition systems These concerns are amplified in relation to live facial recognition. In the U.K., no longer an EU member state but still aligned with GDPR, the government is encouraging police use of the technology and concluded a consultation on a new legal framework in February 2026. While reported deployments have been positive, the technology remains controversial and continues to attract opposition from civil liberties groups. The picture is further complicated by the fact that many facial recognition systems rely on AI. As a result, they may breach the EU AI Act, which entered into force in 2024 and largely prohibits real-time biometric identification in public spaces. Complex video environments This capability is critical not only for operational needs but also for responding to DSARs Over the past decade, video use across Europe has expanded significantly, encompassing CCTV, body-worn video, smartphone footage and video doorbells. At the same time, major advances in technology now allow security professionals to manage larger and more complex video environments while remaining compliant with GDPR. Modern video management systems (VMS) are a clear example. Security control room operators, whether on site or working from centralised locations, can now retrieve relevant footage quickly and efficiently. This capability is critical not only for operational needs but also for responding to data subject access requests (DSARs), which require organisations to provide personal data on request, within reasonable limits, or for sharing footage with law enforcement during investigations. Hybrid video environments Masking and blurring technologies have also improved significantly, reducing the time and effort required to redact footage before it is shared, either digitally or physically. Because GDPR applies to both public and private sector organisations, redaction requirements also apply when footage is shared with police. However, the economic and operational benefits of these systems have driven greater transparency The shift from on premises systems to cloud-based and hybrid video environments has introduced new challenges, particularly around data residency and the risk of EU citizens’ personal data being stored outside GDPR jurisdiction. However, the economic and operational benefits of these systems have driven greater transparency and the development of stronger controls, enabling organisations to adopt them with greater confidence. Delivering meaningful protections GDPR replaced the EU’s 1995 Data Protection Directive. In the 21 years between that directive and GDPR’s adoption, the world moved decisively from analogue to digital. Ten years on, the regulation has proved resilient in delivering meaningful protections for EU citizens’ personal data. While there have been several high-profile fines related to CCTV use, some exceeding €10 million, the security industry has adapted effectively. Challenges, debate and controversy will undoubtedly continue as AI creates new opportunities to enhance safety and security operations. Taken together, GDPR and the EU AI Act provide a robust legal framework that allows security professionals to innovate while maintaining strong safeguards for privacy and data protection.
For years, physical security and cybersecurity evolved on parallel tracks. One team managed doors, badges and cameras, while the other handled network access, authentication and logical assets. The systems rarely shared information and, in many organisations, they still do not. That separation is becoming harder to defend now that employees move continuously between physical and logical environments throughout the workday. A single person may badge into a building, access cloud applications, reserve workspaces, connect to operational systems and authenticate into sensitive applications within minutes. Disconnected identity systems Yet many organisations still treat each interaction as a separate identity event managed by different systems with different policies and different visibility. Attackers, with the help of AI, are becoming increasingly adept at exploiting those gaps. According to HID’s 2026 State of Security and Identity Report, identity management is now the top strategic priority for security leaders, with 73% identifying it as a trend shaping their security planning. The report also found that managing multiple disconnected identity systems is now the primary operational challenge for more than half of respondents. This shows that identity is becoming the link between physical security, cybersecurity and operational resilience. Fragmented identity creates operational and security risk The growing convergence between physical and logical environments has raised the stakes considerably Many organisations accumulated identity systems over time rather than designing them as a unified architecture. Access control platforms, visitor management systems, HR provisioning tools, multifactor authentication systems and workplace applications were often deployed independently to solve specific operational needs. Individually, these systems may function well. Together, they often create administrative duplication, overhead and blind spots. A terminated contractor may lose network access immediately while retaining physical access to facilities for days. An employee may require multiple credentials to navigate a single workday. Security teams may need to reconcile disconnected logs across several systems during an investigation. These inefficiencies slow response times and increase operational risk. The growing convergence between physical and logical environments has raised the stakes considerably. Modern attacks increasingly target the connections between systems, particularly where identity validation is inconsistent. HID’s research highlights growing concern around AI-driven credential attacks, biometric spoofing and phishing campaigns designed to exploit fragmented identity environments. This is one reason organisations are reevaluating identity management from the ground up. Converged credentials reduce complexity One of the clearest developments in this evolution is the growing adoption of converged credentials One of the clearest developments in this evolution is the growing adoption of converged credentials, where a single trusted identity is used across both physical and logical environments. This allows one credential to securely support access to buildings, workstations, cloud applications and other enterprise systems. The operational advantages are substantial since security teams gain more consistent governance across environments and IT and facilities teams reduce administrative duplication. Organisations simplify onboarding and offboarding workflows while improving auditability and compliance visibility. Users benefit from a more seamless experience that supports how modern workplaces actually operate. Importantly, converged identity strategies also reduce the number of credentials employees must manage. They are no longer forced to manage separate badges, passwords, tokens and access workflows across disconnected systems. That simplification means employees are less likely to seek workarounds. HID’s 2026 State of Security and Identity Report found that 75% of organisations have either deployed or are actively evaluating physical-logical identity convergence solutions. Mobile credentials are changing expectations Mobile credentials are also reshaping how organisations think about identity management. What began primarily as a convenience initiative has matured into a broader security and operational strategy. HID’s research found that 74% of organisations have already deployed or are actively planning to deploy mobile credentials. Security improvement now ranks ahead of convenience as the primary driver for adoption. Mobile credentials support encrypted communication, biometric authentication and real-time credential lifecycle management. Administrators can issue, revoke or update credentials remotely without requiring physical card replacement. Organisations also gain stronger visibility into credential usage and access patterns. Credential lifecycle management Equally important, mobile identity aligns with broader expectations of the workforce Equally important, mobile identity aligns with broader expectations of the workforce. Employees increasingly expect workplace access experiences to mirror the simplicity of consumer technology, whether they are accessing offices, applications or services. The future is unlikely to be entirely mobile, however. Most organisations are expected to maintain hybrid credential environments for the foreseeable future, combining mobile credentials with physical cards and other identity technologies based on operational needs and user requirements. Biometrics expands beyond MFA Biometric technologies are becoming more central to identity strategies across industries. Historically, biometric technologies were primarily deployed for multifactor authentication and to protect highly secure environments. HID’s research shows that organisations are increasingly adopting biometrics as part of core access control and identity verification workflows. This trend is particularly visible in sectors where identity assurance and operational efficiency are both critical. Healthcare organisations are using biometrics to strengthen patient identification, secure sensitive areas and streamline staff authentication workflows. Higher education institutions are exploring biometric-enabled mobile experiences that support campus access, workspace login and digital services. Transportation operators are deploying facial recognition to accelerate passenger processing while improving identity verification. With broader adoption comes greater scrutiny around privacy, transparency and governance. Organisations are paying closer attention to how biometric data are collected, protected and managed. HID’s report found that privacy and ethical concerns surrounding biometrics rose sharply year over year, reinforcing the importance of encryption, secure architecture and privacy-first design approaches. Physical access is now part of cybersecurity As physical and logical systems converge, every access decision carries more weight As physical and logical systems converge, every access decision carries more weight. The credential used at the door may also support workstation login, cloud application access and other enterprise workflows. That makes the integrity of the entire identity chain more important, from the credential and reader to the systems that manage permissions, events and audits. This is where older access infrastructure becomes a real liability. Legacy cards, weak reader-to-controller communication and disconnected credential systems can undermine even a strong cybersecurity program. If an organisation cannot prove who entered a facility, whether the credential was valid and how that event relates to logical access activity, it is working with partial visibility. Common governance model Converged identity helps close that gap by linking physical and logical access under a common governance model. Organisations can apply more consistent policies, reduce credential fragmentation and accelerate investigations. IT gains stronger assurance that the person accessing systems is tied to the same trusted identity used to enter the building. Security teams gain better context when reviewing access events, anomalies or incidents. This does not require an organisation to replace everything at once. The practical path is phased modernisation: moving away from easily cloned cards, strengthening reader and credential security, improving integration with identity systems and choosing architectures that can evolve as requirements change. Identity is becoming core to enterprise infrastructure. It now supports access control, cybersecurity, compliance, workplace experience and operational continuity. Organisations that treat identity as an infrastructure will be better positioned to reduce risk without adding unnecessary friction for users.
Security beat
The security landscape is undergoing a profound transformation, as evidenced by the innovations showcased at the ISC West Expo 2026. From dismantling of silos between physical and digital security to the ongoing transition to cloud and hybrid platforms, much of the discussion on the show floor was familiar, if somehow more urgent than ever. Clearly the industry is moving toward unified, cloud-native, and highly automated ecosystems. In a series of deep-dive meetings and demonstrations at the recent show, I got a first-hand glimpse of the future of the physical security marketplace. Spoiler alert: The future is now! HID Global: Tearing down the silos HID Global is addressing the long-requested convergence of physical and digital security. Recognising that the industry has historically operated in silos, HID is now leading with a combined implementation team to leverage the power of both sides. HID is supporting the transition by combining its logical and physical security teams to help end users design secure, end-to-end journeys for their employees. By leveraging its massive existing footprint in physical access, HID is uniquely positioned to help organisations upgrade their cybersecurity posture without a total "rip and replace" of their hardware. HID is seeing a surge in demand for converged credentials that unite building access with digital identity. On the digital front, HID has implemented FIDO (Fast Identity Online) and passkeys to replace traditional passwords with more secure, biometric-backed authentication methods. Acre Security: Bridging the gap to the cloud Acre Security previewed a cloud-native video solution, reinforcing its cloud-first security strategyAcre Security is currently consolidating brands, bringing established names like Feenics and AccessIt under a single corporate umbrella. A primary theme for the company at ISC West is the migration of legacy systems to modern infrastructure. To facilitate the transition, they are launching "The Bridge," a technology designed to help on-premise customers transition to the cloud at a pace that suits their operational needs. The company is also expanding its portfolio into video. Attendees at the show received a preview of a new cloud-native video solution slated for release later this year, signaling Acre’s commitment to a holistic, cloud-first security suite. Acoem: Real-time acoustic threat detection With a 35-year foundation in vibration and acoustics—including military sniper detection—Acoem is providing gunshot detection through edge processing. Unlike systems that rely on the cloud and may suffer from latency, Acoem’s technology processes data at the sensor level for instant alerts. Their sensors are engineered for massive outdoor spaces, covering a 500-foot radius (roughly 11 football fields) and can detect high-powered rifle shots from up to half a mile away. The system provides critical intelligence by distinguishing between muzzle blasts and "mach noise" from bullet travel, delivering an audio file to the end-user that maps the location and direction of the threat. They use AI to filter out environmental false positives, such as skateboards hitting metal rails. Alarm.com: The all-in-one dealer ecosystem Beyond hardware, Alarm.com is leveraging AI to streamline the sales process Alarm.com is doubling down on "giving tools to dealers to help them be successful," with a focus on unified commercial solutions. A highlight at ISC West is their new fire communicator, which integrates fire monitoring into their single app, completing what they call the "fourth leg of the stool." The product allows fire systems to benefit from the same real-time customer engagement and push notifications that have long been available for intrusion and video. The key products, such as commercial-grade hardware, are now available for immediate purchase. Beyond hardware, Alarm.com is leveraging AI to streamline the sales process. Their new AI Proposal Builder uses customer meeting notes to automatically generate customised, value-driven sales proposals for dealers. Allegion: A global shift in credentialing Following the acquisition of ELATEC, Allegion is adopting a more global market approach and expanding its OEM business. The company is involved in the development of Aliro, the newly unveiled mobile credentialing standard. Allegion’s strategy is built on versatility: While Aliro serves the burgeoning mobile market, they also offer PKOC for plastic cards, allowing them to provide solutions regardless of the user's preferred credential type. The ELATEC acquisition has effectively filled previous gaps in their use-case portfolio, positioning them as a comprehensive provider for both physical and digital access needs. AtlasIED: Engineering for life safety Transitioning from audio to a fully automated threat detection company, AtlasIED showcased its new IPX line at ISC West. This modular platform uses a single PoE++ port to power various "plug-and-play" modules, allowing for easy system upgrades. Their gun detection technology achieves a 99% confidence rating by "stacking" AI models; it cross-references audio data with infrared signatures to detect muzzle flashes and air quality sensors for particulates. With systems already running in 80% of U.S. international airports, the company maintains 24/7 domestic engineering support to manage these "life-safety adjacent" environments. Axis Communications: Unifying connectivity Axis Communications is advancing network video with 4G/5G surveillance, reducing cabling needs Axis Communications continues to lead in network video, with a new focus on offering surveillance through 4G and 5G networks to eliminate the need for extensive cabling in long-range applications. Axis also introduced several specialised hardware pieces, including the P1486-LE global shutter camera for high-speed traffic monitoring and the Q2802-TE, which integrates thermal and visual monitoring into a single unit. To assist technicians, they launched a new installer app that uses Bluetooth for easier camera pairing and management directly from a mobile device. Axon: De-escalation through enterprise wearables Focusing on frontline safety, Axon is expanding from law enforcement into the enterprise sector with its retail and healthcare-focused body camera. Weighing only 0.25 lb, these cameras are designed to be less intimidating, using colorful designs and acting as a primary de-escalator for aggressive behavior. A clear front display signals when recording is active, striking a balance between safety and a non-intimidating appearance. These devices feature live-streaming and panic alarms that connect workers to a Global Security Operations Center (GSOC). To ensure the footage is legally viable, Axon maintains a rigorous audit trail that authenticates every action recorded. Genetec: The value of the unified platform Genetec is advocating for unified platforms that reduce the time between incident detection and resolution. They argue that AI is becoming a commodity and that the true value lies in unified platforms that reduce the time from incident to resolution. Their approach emphasises the "outcomes" customers need, such as allowing security teams to coalesce around an investigation quickly. Genetec remains a strong supporter of open systems for enterprise customers, ensuring they have the choice to integrate diverse technologies rather than being locked into a manufacturer’s “walled garden.” This flexibility is critical for high-end security environments that require tailored, responsive systems. Johnson Controls: Large-scale enterprise solutions Johnson Controls has made a significant push into the enterprise video market with C-Cure IQ, a standalone VMS designed for major hubs like airports and large campuses. Through a partnership with Scylla, they have integrated 11 advanced analytics—including facial recognition and weapons detection—directly into their cameras. They also showcased new multi-sensor panoramic cameras capable of "stitching" multiple images into a single 360-degree view. While innovating in video, Johnson Controls also confirmed modern upgrades to their intrusion line, including their legacy DSC Neo line. The new DSC PowerSeries Neo 5, a high-end residential and commercial platform, features an all-new user interface and built-in PowerG+. They have also begun shipping the IQ5 family lineup, which is powered by a Qualcomm DragonWing processor. ONVIF: Standardising the future of AI and cloud ONVIF continues to lead the charge in establishing common languages for the security industry. A major focus is their new "Cloud Profile," which enables cameras to connect directly to the cloud through a standardised protocol. They are also expanding into audio standards to ensure IP-based speakers can seamlessly connect to Video Management Systems (VMS). To combat the rise of sophisticated digital manipulation, ONVIF is developing "video signing" standards. ONVIF is actively seeking more diverse enterprise participation to help shape these emerging AI standardsThis feature protects the integrity of video for evidentiary purposes by embedding a digital signature and timestamp directly into the footage at the camera level. Additionally, the organisation has formed an AI Working Group to develop common communication methods for "AI agents" within physical security systems. ONVIF is actively seeking more diverse enterprise participation to help shape these emerging AI standards. Roberto Licari is the new ONVIF Ambassador, seeking to attract new companies (even outside the security sector) to ONVIF as they look to expand their offerings. SwiftConnect: Bridging digital and physical identity SwiftConnect is redefining access control by shifting the focus from physical cards to digital identity. As a cloud-based "connected access network," the platform bridges the gap between IT identity providers (like Okta or Azure AD) and legacy physical access control systems. At the show's Security Experience Center demonstrations, SwiftConnect showcased its ability to integrate mobile credentials within Apple and Google Wallets across multiple technology platforms. By aligning physical security with Zero Trust principles, they ensure that access is governed by the same rigorous standards as digital networks. Their software-centric approach allows for a more seamless employee experience while simplifying the management of complex, multi-site building security. This emphasises a future where the mobile device becomes the primary tool for navigating the physical workspace. Wasabi Technologies: Redefining cloud storage economics With cloud technology becoming a baseline requirement at every booth, Wasabi Technologies highlighted its "hot cloud storage" as a cost-effective alternative to major hyperscalers. Their model claims to be 80% less expensive than competitors, notably removing hidden fees. Wasabi is increasingly bundled at the "back end" of security solutions through partnerships with integrators and end users. A key feature for law enforcement and high-security sectors is their "Object Lock" capability, which ensures that video evidence remains untampered with and immutable during defined retention periods. By providing high-performance storage without the unpredictable costs typically associated with the cloud, Wasabi is positioning itself as the foundational layer for data-heavy video surveillance applications that require long-term, secure retention. Wasabi is positioning itself as the foundational layer for data-heavy video surveillance applications ZKTeco USA: Versatile and integrated access ZKTeco USA showcased a range of integrated solutions, including turnstiles, visitor management, and access control. Their Atlas access control series offers versatility, supporting everything from traditional readers and keypads to QR codes and fingerprint scanning, with the flexibility to operate on-premise or in the cloud. For tight environments, they introduced the Mars 100 turnstile, which features a compact 2x3-foot footprint. They also highlighted the Omni series, an all-in-one standalone reader-controller that manages access, intercom, and visitor functions in a single device. Innovation in portability was evident in their new walk-through metal detectors, which consist of two poles with an 8-hour battery life—ideal for schools and temporary events. While they offer their own Armatura readers, ZKTeco emphasised that their solutions can integrate with other industry leaders to fit diverse customer needs.
An attention-grabbing exhibit at GSX 2024 in Orlando involved a robot dog that could open a door. Boston Dynamics robot dog ASSA ABLOY impressed attendees with the robotics demonstration, featuring the Boston Dynamics robot dog that could open a door using either an HID credential or a mechanical grip. This innovation represents a shift toward more autonomous security solutions and is suitable for environments where human access may be limited. ASSA ABLOY impressed attendees with the Boston Dynamics robot dog Operational efficiency Eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology It was one of many eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology, and offering practical solutions to the industry's challenges. For security professionals, the advancements presented opportunities to enhance operational efficiency and to maintain a proactive stance in a rapidly evolving market. Control ID face identification Alongside their robot demonstration, ASSA ABLOY also highlighted the Control ID Face Identification. Access Controller, providing advanced facial recognition access control. From identity management to AI-driven surveillance systems, GSX 2024 offered a glimpse into the tools that can streamline processes, increase security, and reduce costs. Here are some other highlights. ASSA ABLOY also highlighted the Control ID Face Identification More integration with critical infrastructure A major theme at GSX 2024 was the increasing integration of security solutions with critical infrastructure. ALCEA (formerly ASSA ABLOY Critical Infrastructure) is an example. Their globalised software solution ALWIN is designed for managing access control, visitor management, and other security factors across multiple locations. ALCEA's approach involves not only internal collaborations within ASSA ABLOY but also partnerships with external organisations. An example of innovation is the Neenah Foundry lockable manhole cover, blending safety and security. Solving identity management challenges The solution simplifies onboarding and access request changes while ensuring compliance with policies Identity management continues to be a key focus in the security sector, and AMAG Technology addresses this need with its Symmetry Connect product. The solution simplifies onboarding and access request changes while ensuring compliance with policies. For professionals overseeing identity access management, Symmetry Connect provides a streamlined, automated approach, reducing human error and increasing operational efficiency. AMAG also sees a growing demand for efficient visitor management systems, especially in the post-COVID landscape. AMAG’s products cater to the need for enhanced security without overburdening staff. AI and cloud-based surveillance solutions Axis Communications highlighted its advancements in AI and cloud-based video management systems with its AXIS Camera Station Edge and Pro products. These solutions can connect seamlessly to cloud systems, providing security professionals with easy access to surveillance data anywhere. With the increasing need for centralised management, Axis’s offerings ensure that security teams can efficiently manage surveillance with minimal infrastructure. Axis also showcased its commitment to AI-driven analytics based on superior video quality. There were also networked audio solutions for public announcements and background music, among other uses. Body-worn cameras for corporate and healthcare uses Traditionally focused on law enforcement, Axon is now expanding its body-worn cameras and TASER technology into corporate, retail and healthcare environments. Their Axon Body Workforce camera is a practical solution for protecting frontline workers in high-risk environments. Axon also introduced drone-based solutions for real-time aerial awareness Axon also introduced drone-based solutions for real-time aerial awareness, a significant benefit for large campuses or remote locations. As more industries adopt corporate surveillance systems, Axon’s offerings provide flexible, scalable solutions that address the need for real-time, actionable intelligence. Cloud-based access for smart buildings Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options Brivo showcased how cloud technology is revolutionising access control by offering systems that integrate seamlessly with other smart building platforms. Their open API approach enables collaboration with IT teams, bridging the gap between physical security and IT management. Brivo’s new partnership with Comcast Smart Solutions illustrates how large enterprises can implement advanced solutions, including access control while maintaining flexibility. For professionals managing complex building environments, Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options. AI-powered multi-sensor camera Hanwha focused on an AI-powered multi-sensor camera, equipped with an NVIDIA processor capable of running complex analytics. In addition, Hanwha’s new AI camera technology can process multiple video streams simultaneously, either stream from its sensors or outside cameras, enabling better tracking of objects in complex environments. Their eight-channel AI Box, which converts legacy cameras into AI-enabled devices, is an attractive solution for professionals seeking to upgrade existing systems without the need for complete overhauls. For security teams looking to enhance situational awareness, Hanwha’s AI-based offerings provide advanced, scalable solutions. Workflow management and hybrid cloud security Genetec continued the theme of integrated solutions with their Operations Centre module for Security Centre, which consolidates work management into a single platform. Built on lean management principles, this system simplifies workflow for security professionals, promoting real-time collaboration across mobile and web platforms. As the industry shifts from on-premises systems to hybrid cloud solutions, Genetec’s products provide seamless transitions for organisations. Their new SaaS Security Centre also allows for natural language video searches in multiple languages, making it easier for global teams to manage operations across locations. Simplifying remote surveillance The company’s focus on scalability and efficiency is demonstrated by the “Eagle Eye Complete” subscription service Eagle Eye Networks showcased their continued international expansion, highlighting a new data centre opening in Saudi Arabia and new hiring initiatives in Australia and Europe. Their “Eagle Eye Anywhere” solar-powered camera system exemplifies the move towards flexible, easy-to-install solutions that can be deployed in remote locations. Integrators benefit from simplified maintenance through remote management, reducing the need for on-site support and ensuring operational continuity. The company’s focus on scalability and efficiency, as demonstrated by the “Eagle Eye Complete” subscription service, reflects the broader industry’s shift toward managed security services. Tailored solutions for commercial clients Everon continues its transition away from its former identity as ADT Commercial. Claiming the status of a competitive commercial integrator, Everon is reinventing itself by offering customised billing and monitoring solutions for a range of industries. Their cloud-based business intelligence platform, which combines video surveillance with data analysis, is aimed at enhancing operational awareness by detecting anomalies such as OSHA violations or retail point-of-sale exceptions. With AI-driven dashboards, clients can customise their security solutions to meet specific needs, reflecting a growing demand for tailored, data-driven security applications. Innovation through cloud and mobile LenelS2 is part of Honeywell, and they emphasised their investment in cloud and mobile solutions at GSX 2024. Their "Enterprise OnGuard Cloud" platform, launched in June 2024, is a testament to the growing demand for cloud-enabled access control systems. With the addition of NFC-enabled Blue Diamond credentials, LenelS2 is pushing towards smarter, more secure mobile access options. The strategic combination of Lenel’s solutions with Honeywell’s infrastructure offers users enhanced engineering capabilities and global reach. This reflects a broader market trend of integrating mobile devices into physical security protocols. Bringing AI to everyday security LPR system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying security risks March Networks highlighted their new AI-driven smart search feature, designed to help security teams quickly detect operational anomalies in retail and financial environments. From identifying misplaced cash in quick-service restaurants (QSRs) to detecting "jackpotting" attacks on ATMs, their solution highlights the increasing importance of AI in enhancing both security and operational efficiency. Their Licence Plate Recognition (LPR) system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying and responding to security risks in real-time, emphasising the practicality of AI in daily security operations. Driving sustainability in security Securitas showcased its commitment to sustainability, a growing concern for businesses across all industries. By providing CO2 data for clients and promoting digital tools like mobile credentials, Securitas is leading the charge in creating greener, more sustainable security solutions. Their focus on remote services and occupancy insights offers companies a way to reduce their environmental impact while enhancing security operations. The company’s alignment with science-based targets and circular economy practices signifies the increasing role sustainability will play in the security sector. Future lies in integration The GSX 2024 trade show revealed that the future of security lies in intelligent integration, AI-driven analytics, and cloud-based management systems. The innovations presented will help security professionals streamline their operations, enhance situational awareness, and future-proof their systems. As these technologies continue to evolve, professionals must stay informed about the latest advancements to maintain a competitive edge in the security marketplace. GSX was a great place to start. At the end of the day at GSX, it wasn’t just the robot dog that was opening doors …. to the future of security systems. {##Poll1727925373 - Of the important factors highlighted at GSX 2024, which do you consider most when adopting new security solutions?##}
ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas. Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.” Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds. Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec. Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server. Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health. Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.
Case studies
When Brazil’s Taquari River threatens to overflow, the Municipality of Muçum no longer waits and watches—it knows. Using Hikvision’s water-level detection solution, the town gets faster, more accurate insights about the changing water levels in the river. This strengthens emergency responses and helps protect communities across the Taquari Valley. Located in Rio Grande do Sul, the southernmost state of Brazil, the Municipality of Muçum is part of a wider region that has grown up along the Taquari River which runs through this mountainous region. Following relentless rainfall in both 2023 and 2024, the region experienced flooding of historic proportions. The 2024 disaster became the largest natural calamity in the state's recorded history. More than 600,000 people were displaced and infrastructure was damaged across nearly every municipality in the region, according to a report by Médecins Sans Frontières. Extreme weather conditions For the people of Muçum and its neighbouring cities, the focus quickly shifted from reacting to floods to preparing for them more effectively. Previous approaches had relied on manual observation and physical gauges. But such solutions, as they knew only too well, are unable to provide the kind of continuous, integrated, and real-time visibility that is so vital during extreme weather conditions. Instead, they needed to find a more reliable way to monitor river conditions, improve coordination during heavy rainfall, and communicate risks to residents earlier. Specifically, the municipal council of Muçum sought a technology solution that would: Deliver accurate, real-time water-level measurements Maintain operation during severe floods Support automatic alerts and emergency communication Centralise monitoring and historical data analysis Water-level monitoring solution To support these goals, the council worked with system integrator Infosat and distributor Tecline to deploy Hikvision’s intelligent water-level monitoring solution. Hikvision’s 4 MP Water-Level Detection Network Speed Dome (DS-2DF3C400SCG-D/4G/WL40(F1)(LA)) has been installed on a bridge above the river. Combining video imaging and millimetre-wave radar technology in a single device, the solution allows operators to visually monitor river conditions while simultaneously receiving highly accurate water-level measurements in real time. Preparing nearby communities Unlike traditional gauges positioned close to the water, the radar-based system can measure water levels from distances of up to 40 meters. This elevated installation approach helps ensure continuous operation even during major floods, when conventional equipment may become submerged or damaged. The solution’s millimetre-level precision allows emergency teams to detect even small changes in water levels and receive alerts when predefined thresholds are reached. With earlier visibility into changing conditions, emergency teams gain valuable time to evaluate risks, coordinate response actions, and prepare nearby communities. Challenging lighting environments The device delivers 4 MP high-quality imaging, allowing operators to visually confirm river conditions in real time. Its 120 dB WDR (Wide Dynamic Range) technology helps maintain clear images in challenging lighting environments, while the IP67-rated housing supports reliable outdoor performance during harsh weather. The integrated 4G connectivity and low-power design also simplify deployment in critical monitoring locations. To strengthen public communication, the municipality also deployed five Hikvision Network Horn Speakers (DS-QAZ1325G1T) in higher-risk neighbourhoods. Installed in areas where floodwaters can rise quickly, the speakers broadcast evacuation warnings and emergency notifications when necessary, enabling them to reach residents rapidly and directly. Real-time monitoring The entire solution is centrally managed on HikCentral Professional. Through the platform, operators can: Monitor water-level changes in real time Manage alarms and emergency alerts Review live video feeds remotely Access historical statistics for flood analysis and planning Since the deployment, the Municipality of Muçum has reported an 80% increase in the accuracy of water-level information compared with previous manual readings. Real-time monitoring and automated alerts now help emergency teams respond more proactively while improving communication with residents during critical situations. Mateus Giovanoni Trojan, the former Mayor of Muçum, said: “The Hikvision solution brings us more reliable information and enables us to respond faster. Automatic alerts help our emergency teams act earlier and improve safety for the population.” Creating a smarter foundation The benefits also extend beyond Muçum itself. Data collected from the monitoring system helps support neighbouring municipalities across the Taquari Valley, contributing to regional preparedness efforts that affect around 100,000 residents. “For nearby communities like ours, earlier information can make a huge difference,” said Luis Maya, Emergency Coordinator for the Municipality of Lajeado. “It helps emergency teams react faster and keep people safe.” Today, Muçum’s story is no longer only about overcoming floods; it is about building resilience through technology, coordination, and preparedness. By deploying Hikvision’s AIoT (AI-powered Internet of Things) technologies, the municipality has created a smarter foundation for flood response across the Taquari Valley. As climate challenges continue to evolve, Muçum is showing how AIoT technologies can help communities respond earlier, act faster, and face the future with greater confidence.
Barnet Council recently undertook a major upgrade of its CCTV infrastructure, partnering with i-PRO and systems integrator DSSL to enhance security, improve urban planning, and drive smart city initiatives. The project was driven by the need to replace an aging and largely non-functional CCTV network while maximising cost efficiency and scalability. With i-PRO’s market-leading edge computing analytics, the council was able to implement a future-proof technology that not only delivers high-quality security and safety but also provides valuable data insights for business and community planning. Future-proof technology The Customer - Barnet London Borough Council, also known as Barnet Council, is the local authority for the London Borough of Barnet in Greater London, England. The borough's major urban settlements are Hendon, Finchley, Golders Green, Friern Barnet, Chipping Barnet, Whetstone, and Edgware; there are also village settlements notably Totteridge and Arkley along with rural areas and countryside part of the Green Belt. As such, the area is geographically diverse and is also the largest London borough by population, with close to 350,000 residents. Business Challenge - The council’s previous CCTV system was in a state of disrepair, with only 15-20 of its 3000 cameras operational across the entire estate. Further to this, the council also looked ahead and made the decision to future-proof existing technology and enhance the capabilities of the system by strategically upgrading to smarter technology, capable of providing deeper insights, finding new efficiencies and generally improving the quality-of-service Barnet Council could provide to constituents and local businesses alike. Prominent AI capability The Solution - To address this, Barnet opted for a phased upgrade and system enhancement using the X-series AI Processing Relay Application, integrating i-PRO cameras with a newly upgraded control room and an enhanced Genetec video management system (VMS). The decision to go with i-PRO was influenced by its prominent AI capability and the substantial cost savings— an estimate of £600,000 over five years — when compared to server-based alternatives. Additionally, the system’s scalability allowed Barnet to expand its camera network without requiring extra server infrastructure, space, or cooling requirements. “A key factor in the decision was the ability of i-PRO cameras to serve as multifunctional sensors, capturing both security footage and valuable urban analytics. The cameras are used for people and vehicle counting, feeding real-time data into Power BI for internal council reports,” states Aaron Stephens, Managing Director at DSSL Systems. Planning future expansions The analytics data has become instrumental in planning future expansions, which will include additional coverage in parks, railway stations, and high-traffic areas. The insights generated help local businesses understand customer footfall, assist in investment decisions for town infrastructure, and support the council in managing traffic and public spaces more efficiently. “Unlike traditional server-based AI technology, which place a heavy burden on network infrastructure, i-PRO cameras process analytics on the edge, transmitting only metadata rather than large video files,” continues Stephens. Video management solution This approach significantly reduces costs while enabling faster and more efficient data analysis. The system was deployed with strict cyber security compliance, in alignment with regulations such as NDAA. Installed by DSSL, the network adheres to stringent firewall policies and integrates seamlessly with the Genetec video management solution, ensuring secure and reliable data management. "The i-PRO forensic capabilities are directly embedded within Genetec Security Center, which enables control room operators to quickly find specific objects or events by filtering through attributes and characteristics captured by the cameras. This speeds up the investigative process and enhances collaboration with the Metropolitan Police," said Benjamin Durrant, Account Executive, Genetec UK & Ireland. Culturally diverse community The deployment included 127 X-series bullet cameras for general safety and monitoring, 10 fisheye cameras in libraries for heat-mapping and people counting, and dual-view 5G re-deployable units for festivals and outdoor events. In Barnet’s unmanned libraries, the cameras also play a critical role in security, with audio detection triggering alerts for disturbances and automated people counting ensuring buildings are empty before lockdown procedures are initiated. Barnet Council’s investment in smart city technology extends beyond security. Re-deployable 5G cameras are being used to track attendance at public events, festivals, and religious gatherings, providing valuable crowd insights for better planning within a culturally diverse community. Return on investment and planning “With an initial £1 million investment, the council has maximised existing infrastructure to expand its data capabilities without significant additional spending. Phase two of the project, which has already been approved, will see the addition of 60-70 new i-PRO bullet cameras,” states Stephens. Beyond security, the smart city and community safety teams are leveraging i-PRO’s capabilities for advanced applications such as people and vehicle analytics. A new trial for automatic number plate recognition (ANPR) is also set to begin, potentially leading to a larger rollout. The council has already started benefiting from i-PRO’s analytics, such as heat-mapping in libraries, but is awaiting governance approval before publicly sharing results. The system complies with data privacy regulations as it does not use facial recognition. Smart city infrastructure Looking to the future, Barnet is exploring additional IoT integrations, including environmental sensors, flood detection, and traffic signal coordination. These efforts will further enhance the council’s smart city infrastructure. “This transparency, combined with i-PRO’s compliance with strict security standards, solidified the council’s trust in the solution. The i-PRO team came in to answer questions from the council and really won them over with their knowledge and honesty,” said Stephens. “Furthermore, i-PRO’s deep integration with the Genetec security solutions portfolio created a seamless ecosystem, reinforcing its market position as a leading smart city solution provider.” Looking to the future As Barnet Council continues its journey towards a fully integrated smart city, the focus remains on future scalability and efficiency gains. The initial return on investment is still being assessed, but the long-term impact is clear: by leveraging real-time data insights, the council can optimise public spending, justify infrastructure investments, and drive smarter, more connected urban development. As more councils recognise the benefits of data-driven planning, projects like Barnet’s will set the standard for the future of smart city technology.
Large entertainment venues offer opportunities for memorable experiences enjoyed by many attendees. With such breadth and scope of operations comes great operational complexity in managing a massive amount of foot traffic which exponentially increases risks for the safety and security of patrons. Increasingly, entertainment operators are looking to technology to help solve some of the most pressing challenges in managing these environments in real-time. Facial recognition technologies Facial recognition technologies among sports venues, casinos, and corporate buildings are increasing because of their ability to quickly and accurately recognise people — whether they are bad actors (e.g., felons, hooligans) or authorised personnel. This capability is increasingly being leveraged across a broad range of use cases from watchlist alerting, access control, and forensic investigations. It’s not surprising that the market is facing explosive growth and is expected to quadruple by 2026, according to Global Market Insights. Challenges for the racecourse included issues with identifying and managing evictions of bad actors across multiple entries and exits throughout the massive property. Theft and fraud are rampant in such large crowds, and it is humanly impossible to monitor everyone at all times. Security personnel needed to identify bad actors who had caused trouble on one property and to be able to recognise them again at another time, and in another one of the ATC racecourses. Maintaining data protection Coupled with a challenging and evolving risk landscape, more than 500 staff, including up to 300 security officers (and over 2000 casual staff) needed to be accounted for and kept safe on 120 major race days. Moreover, with an ever-changing set of regulatory requirements, ATC needs to comply with a strict set of regulations in order to maintain the integrity of operations while maintaining data protection. Finally, ATC needed security technology that would enable real-time monitoring as well as the ability to analyse video footage retrospectively for post-event investigations to track behaviors - especially during high-traffic times. Essential security tool And the final requirement? A solution that needed to be user-friendly as the head of security knew all too well that if a system were too complicated, it wouldn’t get used and would be money not well spent. The human eye alone is imperfect, and most facial recognition solutions underperform in real-world conditions (i.e. when there are crowds, facemasks, and POIs looking directly at the camera). This is even more challenging when the cameras are positioned on ceilings or high on walls, which makes facial recognition even more challenging (especially if the lighting is less than ideal). That’s why facial recognition technology is an essential security tool for entertainment venues and gaming operations. Video analytics software The Australian Turf Club and its systems integrator, Quorum Systems, turned to Oosto to take their venue’s enterprise security systems to a new level and solve their existing challenges. “Positioned at key entry points, our passive cameras were turned into smart cameras with Oosto’s video analytics software nearly instantly,” said Gary Colston, Head of Security and Access at Australian Turf Club. “We didn’t have to invest in a bunch of brand new cameras or a massive amount of servers and things like that. It was easy for us to implement it on our system.” Moreover, said Mr. Colston, “We needed something that was user-friendly. If it’s too complicated, [security teams] won’t use it and it becomes a waste of money.” Biometrics-based technology Once The Australian Turf Club implemented Oosto OnWatch real-time watchlist alerting to recognise potential security threats, the solution delivered vast efficiencies in operations by ensuring that evicted and banned patrons were immediately refused entry, while security teams were able to better track persons of interest throughout the venue without disruption. Since OnWatch can identify a person of interest through both face and attribute recognition in real-time or in historical footage, security personnel can receive alerts instantly on any device, without having to rely solely on memory or manual comparison of images between systems. With the world’s pioneer-edge biometrics-based technology in use, ATC was empowered to identify individuals a lot quicker than traditional methods allowed and manage their operations more efficiently and safely. Addressing compliance risks Oosto OnWatch quickly and accurately recognised persons of interest for security teams – from VIPs to banned players – to help improve the player experience, address compliance risks, and make ATC ultimately a safer, more enjoyable destination for patrons and a safer place to work for employees. "Positioned at key entry points, our passive cameras were turned into smart cameras with Oosto’s video analytics software nearly instantly. We didn’t have to invest in a bunch of brand new cameras or a massive amount of servers and things like that. It was easy for us to implement it on our system. We needed something that was user-friendly. If it’s too complicated, [security teams] won’t use it and it becomes a waste of money," said Gary Colston, Head of Security and Access at Australian Turf Club. Context of a security incident Since working closely with the ATC and Quorum to implement Oosto’s OnWatch solution, ATC has significantly improved in the rate of detection, finding individuals, and being more proactive than reactive with potential threats. The ability to search backward in video footage at a rapid speed to find POIs’ locations historically has been a welcome tool and a key point of differentiation for ATC; Oosto’s technology has dramatically improved ATC’s ability to perform forensic investigations and understand the full context of a security incident or crime scene. Forward-thinking venues Oosto’s cutting-edge technology is also in use at the Club to help protect guarded points of entry for authorised employees. According to Mr. Colston, this proved especially beneficial recently: “One of our staff members was assaulted and we were able to obtain a photo of the person we thought had done it and run them through the facial rec system here and we were able to locate him at the event at the time and have that person banned.” Oosto’s Vision AI technology is helping entertainment destinations like the Australian Turf Club stay focused on the fundamentals of strong client service while remaining resilient as the marketplace continues to shift. As forward-thinking venues look to stay competitive, grow revenues, solve business challenges, gain greater operational efficiencies and ensure safer, more secure spaces, they look to Oosto - and then never look back.
Israel offers one of the most advanced medical systems in the world where cutting-edge treatments and patient care are provided by some of the best medical professionals using high-tech equipment in modern facilities. As such, medical tourism is growing exponentially in Israel. The country’s Ministry of Health shows that more than 50,000 medical tourists travel to Israel for treatments every year and consistently ranks in the Top Ten in the globe for health tourist destinations. Raphael Hospital is Israel’s newest and most advanced hospital. It is a state-of-the-art private hospital recently opened in Tel Aviv. Advanced medical systems A team of experts, drawing from best practices around the globe, designed Raphael Hospital to be technologically advanced and to provide a premium standard of care and services. It is staffed by senior doctors who are some of the most experienced in their respective specialties. Everything about its construction, for example, was thoughtfully planned for — even the types of tiles used on the hospital flooring: they come with “an integrated antibacterial shield that is 99.9% effective against bacteria, 24 hours a day, in all light conditions.” Special emphasis is placed on a patient’s overall wellbeing, mentally and physically, and thus the physical space is designed to appeal to patients from both an aesthetic sense (to promote an inviting, welcoming feel much like a luxury hotel), and a high-tech approach, in order to maintain maximum patient safety, efficiency, and the finest level of medical care. Physical security risks Hospitals are among the most essential and vulnerable spaces worldwide. In terms of security, hospitals are often considered “soft targets” — along with shopping malls, schools, and sports arenas — because they are high-density locations with large, vulnerable crowds. Soft targets have many access points, increasing certain physical security risks. Security professionals are thus tasked with “hardening” hospitals as part of a holistic security protocol. Raphael Hospital’s operating rooms are some of the most technologically advanced in the world; they are specially equipped with advanced medical technologies for surgeries including the Mako robotic arm-assisted technology for joint surgery and the Da Vinci robotic surgical system. Touch-free environments Such advanced technologies, and the people operating them, require an extra level of security in order to protect the most sensitive areas of the hospital where delicate surgeries are performed. Moreover, even before the pandemic, maintaining sterilisation in operating rooms was challenging. COVID-19 only heightened the need for touch-free environments to help limit the spread of germs. The hospital’s advanced access control and video monitoring technologies were incorporated from the very start of its operations, using the hospital’s existing CCTV cameras. According to Raphael Cohen, Operating Room Manager for Raphael Hospital, “We had a lot of challenges. We wanted to build the most updated hospital.” Facial recognition based technology Raphael Hospital wanted to incorporate facial recognition based technology for a few reasons, including protecting people, patients, and physical assets. Face-based access control plays an essential role in infection control protocols while keeping highly sensitive areas of the hospital, such as operating rooms, restricted to authorised personnel at all times. Hands-free and automated access allows hospital staff to not be required to touch any buttons to open doors while reducing contamination as much as possible and defining exactly which staff could travel within specific areas of the hospital. "Oosto’s OnAccess solution gives the staff, doctors, and nurses a sense of belonging in the hospital…they’re an essential part of the hospital, and when the hospital recognises them, and the doors open - it’s effortless for them to get about," said Raphael Cohen, Operating Room Manager, Raphael Hospital. Facial recognition technology Now, with Oosto’s facial recognition technology, surgeons and support staff can benefit from gaining frictionless access to the most sensitive areas of the hospital without having to touch any surfaces. Contamination is avoided, patients and staff are kept safe from unauthorised access to restricted areas of the hospital, and the frictionless, face-based access control in the hospital contributes to the overall perception of Raphael Hospital as a world-pioneer and cutting-edge healthcare provider.
Cognitec Systems Pty Ltd is working with Home Affairs Australia to deliver 250 camera devices for facial image capture, image quality check, and traveller identity verification at all major international airports in Australia. With approximately 41 million international travellers entering and leaving Australia each year, the Department uses facial biometrics to collect and electronically verify the identity of eligible international travellers. Cognitec hardware and software systems Cognitec’s capture device, FaceVACS-Entry, detects the person’s height, automatically adjusts the camera position to capture a frontal pose photo, and uses automated face recognition to verify person identity. Cognitec is also providing integration software, mounting hardware, device installation services, as well as ongoing support and maintenance services for all Cognitec hardware and software systems. Relationship with the Department of Home Affairs “Cognitec is proud to continue a successful relationship with the Department of Home Affairs, and to deliver our technology for quick collection of biometric photos and for accurate traveller verification at the Australian border primary lines,” says Terry Hartmann, Cognitec’s Vice President Asia Pacific, adding “This project contributes to the security and ongoing digitisation of the Australian border, ensuring trusted traveller identities.” FaceVACS-Entry is used by governments worldwide for applications that require the acquisition of standards-compliant photos, and the verification of a live image against reference images, such as access control, border control, and entry/exit programs.
Located in the tranquil surroundings of Addlestone, Surrey, Rodwell House serves as part of the renowned Graham Care Group. This 79-bed nursing facility specialises in providing exceptional care for residents with dementia and physical frailties, continually seeking innovative ways to enhance service delivery. Meeting the evolving needs of modern care As a forward-thinking facility, Rodwell House sought to enhance the entry experience for both staff and visitors. The management team understood that the existing manual entry system, which required staff to remember and input codes throughout their shifts, could be improved to allow more time for resident care. For visiting relatives, many of whom are elderly themselves, the facility wanted to create an entry experience that was more welcoming and accessible. "We wanted to make visiting easier and more comfortable for families," says care home manager, Janet Bromley. Quality assurance initiatives "With the nature of the care that we provide, we need comprehensive oversight of people as they come in go out," explains Bromley. “Our commitment to provide excellent care means we recognize the value of having detailed access records throughout the building." "These support quality assurance initiatives and provide us with the insights we need to optimize the quality of our service. It was important, for example," says Bromley, “that we could get a clear record of which staff have been in different areas at particular times.” Facial recognition access control meets compassionate care Working closely with Graham Care's IT team, Rodwell House selected Hikvision's Face Recognition Terminals (DS-K1T342MWX-E1(O-STD)). 160 terminals have been strategically positioned at entry points, communal areas, and ward locations, with dedicated units for both entry and exit monitoring. Each terminal features a 4.3-inch LCD touch screen and built-in card reading functionality, supporting multiple access methods including facial recognition, card access, and traditional code entry. A particularly valuable feature for healthcare settings is the system's face-with-mask recognition capability, helping to maintain security protocols without compromising hygiene requirements. HikCentral Professional platform The terminals integrate seamlessly with the HikCentral Professional platform, creating a centralized management system that generates detailed access logs showing who entered which areas and when. This provides administrators with comprehensive visibility into facility access patterns while enabling quick retrieval of specific entry records for quality assurance or incident review purposes. To ensure full compliance with privacy regulations, Rodwell House obtained proper consent from all staff, residents, and families before implementing the system. The installation follows strict GDPR protocols, with alternative keypad access remaining available for those who prefer traditional entry methods. Delivering measurable improvements in service quality The implementation has generated significant improvements across multiple areas of facility operation. Staff members have embraced the technology enthusiastically, with entry processes becoming notably more efficient and secure. "From the staff perspective, it's brilliant," says Bromley. "I find it so easy to just go in—and other staff do, too. When it comes to entry, it's been a real and very popular success." The enhanced security capabilities of the new system now provides crucial support for safeguarding procedures. The system maintains comprehensive access records that can be quickly retrieved when investigating incidents or addressing concerns. "If we need to review any safeguarding situations, we can now easily access the entry records," explains Bromley, highlighting how detailed logging supports resident protection protocols. Relatives in the facial recognition system The new system has also revolutionized service oversight through better visibility into care delivery patterns. By recording access patterns to resident areas, management can confirm that care schedules are being followed appropriately. This enables them to verify that residents receive regular attention and ensures service consistency across all areas of the facility. Accessibility improvements are particularly significant for visiting families. The planned expansion to include relatives in the facial recognition system will eliminate the challenges associated with visitors remembering codes and operating keypads. "Facial recognition will make life a lot easier," says Bromley, emphasizing the technology's role in creating a more welcoming environment for elderly family members. A blueprint for future-ready healthcare facilities Rodwell House's successful deployment demonstrates how AIoT (AI-powered Internet of Things) technologies can enhance both security and care quality while maintaining the dignity and comfort that residents deserve. The scalable solution will be adopted across four other Graham Care facilities, with plans for over 800 additional terminals, establishing a new benchmark for smart, secure elderly care environments throughout the organization.


Round table discussion
In the past, security installers and integrators were used almost exclusively to install hardware. However, the role is changing and expanding along with the technologies used in the physical security industry. Nowadays, an installer or systems integrator is much more likely to use a strategic, IT-centric, and data-driven approach. To gain additional insights, we asked our Expert Panel Roundtable: How is the role of the security installer/integrator changing?
Technology offers a range of tools to bolster security at public events, including before, during, and after. This year, the 2024 Summer Olympics in Paris will draw the attention of the world, requiring the best protection available for the venues, the athletes, and the attendees. Other happenings such as the FIFA World Cup, the Super Bowl, the Tour de France, and the U.S. NBA Finals are momentous events that challenge security and law enforcement personnel to keep them safe. We asked this week’s Expert Panel Roundtable: How is technology contributing to security in the arena of public events?
Technological leaps in the last several decades have revolutionised biometrics. The technologies are constantly evolving, spanning facial recognition to iris scanning to fingerprints, to provide new levels of security and convenience. Biometrics are everywhere, from smartphones to border control, constantly evolving to meet the needs of our increasingly digital world. They are also more accurate and easier to use than ever. We asked this week's Expert Panel Roundtable: What’s new with biometrics?
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Facial recognition systems: Manufacturers & Suppliers
Technology's role in securing banks and financial institutions
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Security technologies promote real-time awareness in K-12 schools
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Integrated systems enable critical and compliant security for transportation
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Modernising physical access control
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Access. Intrusion. One estate.
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